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1

Fernandes, Carlos Miguel Guerreiro. "Factores que contribuíram para o sucesso da Bolsa on-line em Portugal." Master's thesis, Instituto Superior de Economia e Gestão, 2009. http://hdl.handle.net/10400.5/1650.

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Mestrado em Gestão/MBA<br>A Internet é uma excelente forma de acompanhar os mercados financeiros, assim como um meio privilegiado para investir. O Investimento on-line em Portugal e no resto do mundo, tem conquistado cada vez mais adeptos. As transacções via Internet não têm parado de aumentar, esta é só uma das várias formas possíveis de dar ordens de bolsa. A Internet democratizou o acesso à Bolsa, tornando-a um fenómeno global, trouxe um sentimento de liberdade dado que hoje em dia a informação circula, o que não ocorria anteriormente. O estudo em análise permitiu confirmar a existência de factores que contribuíram para o sucesso da bolsa on-line em Portugal.<br>The Internet is an excellent form to follow the financial markets, as well as a privileged way to invest. The Investment on-line in the financial markets in Portugal and in the rest of the world has conquered each time more supporters. Transactions through the Internet have continued to increase; this is just one of several possible ways to give stock market orders. The Internet democratized the access to the stock market, transforming it in a global phenomenon, brought a given feeling of freedom that nowadays the information circulates, something that didn´t occur previously. The study in analysis allows the confirmation of the existence of factors that had contributed for the success of the stock market on-line in Portugal.
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2

Bakhru, Anjali. "Competitive advantage in new markets : the case of on-line business." Thesis, City University London, 2003. http://openaccess.city.ac.uk/7660/.

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Understanding how firms gain competitive advantage is perhaps the central question faced by strategy researchers (Rouse and Daellenbach, 1999; Powell, 2001). An examination of competitive advantage within the context of new markets presents an important and interesting dimension of this problem. It offers the opportunity to examine the potential for different types of entrant to establish competitive advantage. While competitive advantage in new markets has been addressed from a number of different theoretical perspectives, the suggestion here is that a resource-based conceptual lens can better explain the nature of the competitive challenge facing firms. A theoretical model of competitive advantage in new markets is developed, which highlights the importance of a firm's resource and capability endowments at the time of market entry, although it is argued that the main challenge faced by firms is the ability to adapt, where this refers to a firm's ability to develop the capabilities that are critical for success in new markets. Empirical research is carried out in respect of two UK-based on-line sectors, the Internet Service Provider sector and the online broking sector. The results of the survey research provide further evidence and support for the role of initial endowments of resources and capabilities at the time of new market entry, while the main findings of the case study research develop theory in respect of capability development in both new and established firms, suggesting that the process of capability development is itself an evolutionary one.
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3

Carano, Matteo. "Tecniche di Business Intelligence applicate al progetto "Cartella SOLE (Sanità On LinE)"." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2018. http://amslaurea.unibo.it/15011/.

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La seguente tesi ha lo scopo di presentare il lavoro svolto all'interno dell’azienda Engineering Ingegneria Informatica S.p.a durante il tirocinio formativo, della durata di circa quattro mesi. Il lavoro effettuato ha l'obiettivo di analizzare e studiare uno strumento di Business Intelligence (SpagoBI) per integrarlo nel progetto della cartella clinica informatizzata dei medici di medicina generale di base (Cartella SOLE). L'aggiunta dello strumento rende disponibile ai medici alcune funzionalità di statistica, utilizzabili al fine di semplificarne e supportarne il processo decisionale.
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4

Figueira, Bruno Filipe Tavares. "Perspetivas do comércio eletrónico na vertente dos serviços on-line." Master's thesis, Instituto Superior de Economia e Gestão, 2015. http://hdl.handle.net/10400.5/11147.

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Mestrado em Gestão de Sistemas de Informação<br>Com a crescente importância e uso da internet nos dias de hoje, é fulcral as empresas acompanharem esse rumo e aderirem a plataformas que possibilitem o comércio eletrónico, sob pena de, se não o fizerem, ser muito complicado subsistir num mundo que está a ficar cada vez mais global, onde o outro lado do mundo está à distância de um "click". Como tal, o comércio eletrónico deve ser visto como uma oportunidade para o negócio crescer e não o contrário, pois permite acompanhar as necessidades dos consumidores, através das tecnologias mais atuais e ter um feedback muito mais rápido face ao comércio tradicional. Este tipo de comércio permite também ao cliente eliminar algumas barreiras entre o produtor/fornecedor e o cliente final, servindo de certo modo para uma desintermediação do ciclo do produto. Dentro da vertente dos serviços on-line foram testadas quatro hipóteses sobre a aceitação e as vicissitudes dos jogos on-line. Foi pertinente entender se o efeito de rede, a utilidade esperada, o divertimento esperado e o enquadramento social são fatores relevantes no que diz respeito à adoção dos jogos on-line, através da realização de questionários e respetiva análise. Como tal, foi realizado um levantamento dos modelos de negócios existentes no mercado dos jogos em particular, e de que modo é feito o relacionamento dos jogadores consoante os diferentes tipos de jogos existentes. Os resultados obtidos indicam que o efeito de rede, bem como o divertimento esperado são fatores essenciais no que diz respeito à escolha de um jogo on-line.<br>With the importance and use of the internet growing nowadays, it is crucial for the companies to follow that growing path and join the platforms that enables e-commerce, otherwise it can be very complicated to survive as a company in a world that is becoming increasingly global, where the other side of the world is just a "click" away. Therefore, e-commerce should be seen as an opportunity to increase the company performance and not the opposite, it gives the advantage to be aware of consumer's needs through the latest technologies and access to an earlier feedback compared to the traditional trade. This type of commerce allows the client to obliterate some barriers between the manufacturer/supplier and the final consumer, playing the role of disintermediation of the product cycle. In online services perspective, were tested four hypotheses about the acceptance and the vicissitudes of online games. It became relevant to study if the network effect, the expected utility, the expected hedonism and social environment were main factors regarding online games adoption, through surveys and their analysis. Therefore, it became imperative to study the business models, in particular the online game market, and how the players related according to the different types of games. The results show that the network effects as well as the expected hedonism are essential factors regarding the online game choice.
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5

Bosch, Christiaan. "Assessing the viability of an on-line sports venture opportunity." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52140.

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Thesis (MBA)--Stellenbosch University, 2001.<br>ENGLISH ABSTRACT: Online sport ventures seem promising and sure of success, if one considers reports on the success of on-line sport ventures and the size of the market such a venture attracts. These reports however, relate mostly to the United States and are based on a number of assumptions which might not ring true in the South African environment. Further investigation is required before committing resources to an Internet sport venture in South Africa. In this thesis the viability of such a business venture in South Africa is tested according to a well-structured model. The literature study reflects investigation into some specific Internet Business Drivers as identified, which can be related to sport in South Africa as well as investigation into typical problems faced by Internet Business Ventures. The Sports Information and Science Agency (1998) commissioned research to evaluate the impact of sport on the South African economy. Eskom (2000) commissioned research to analyse the lifestyle of South Africans in general. This useful information as well as other research will also be analysed and discussed regarding relevance to an Internet Sport Venture. The Venture Opportunity Screening Guide (Timmons, 1999: 117-156) provides a structured model to evaluate the viability of business ventures taking all available aspects into account. The model is based on a number of screening criteria used by venture capitalists, entrepreneurs and investors to screen business ventures. This model will be used as the foundation of this thesis to research a final conclusion on the viability of an Internet Sport Venture in South Africa.<br>AFRIKAANSE OPSOMMING: Dit lyk asof Internet Sport ondernemings baie potensiaal het. Dit lyk asof die meeste verslae wat handel oor sulke ondernemings verwys na suksesse in Amerika. Die gevolgtrekkings gemaak geld nie noodwendig vir Suid Afrika nie. Verdere ondersoeke is noodsaaklik voordat die navorsing as toepaslik tot die Suid Afrikaanse milieu geïdentifiseer kan word. Die lewensvatbaarheid van 'n soortgelyke onderneming in Suid Afrika word in hierdie tesis ondersoek deur middel van 'n goed gestruktureerde model. Die literatuurstudie som navorsing in verband met spesifieke toonaangewende Internet ondernemings op, wat van toepassing is op die Suid Afrikaanse situasie. Tipiese probleme ondervind deur Internet ondernemings word ook bespreek. Navorsing in verband met die uitwerking van sport op die Suid-Afrikaanse ekonomie is aangevra deur Die Sport Informasie en Wetenskap Agentskap (1998). Navorsing aangaande die lewenstyl van Suid-Afrikaners is ook aangevra deur Eskom (2000). Data van hierdie en soortgelyke navorsing word geanaliseer en bespreek om die impak daarvan op 'n Suid Afrikaanse Internet Sport Onderneming te ondersoek. Die "Venture Opportunity Screening Guide" (Timmons, 1999: 117-156) verskaf 'n gestruktureerde model om die potensiaal van besigheids-geleenthede te ondersoek. Die model is gebaseer op die evaluerings-kriteria wat gebruik word deur finansiers, entrepeneurs, en beleggers om die potensiaal van geleenthede te ondersoek. Die model sal dien as basis van die ondersoek in hierdie tesis waarvan 'n finale slotsom in verband met die potensiaal van sodanige onderneming gemaak kan word.
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6

Maksimova, Valentina. "Language competences in the new on-line sports information and betting business: Runningball (Aveiro)." Master's thesis, Universidade de Aveiro, 2015. http://hdl.handle.net/10773/14002.

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Mestrado em Línguas e Relações Empresariais<br>This project evaluates the role of languages and intercultural competence in the new and growing sports business, namely one of the biggest sports events real-time data providers – Runningball. The company provides over 30 000 football games a year in more than 70 countries worldwide as well as basketball, volleyball, and ice-hockey games. The dissertation investigates how multicultural diversity is accepted and received in everyday work at this new type of sports data business and what role the languages play in helping to provide real-time data while using the second or third language to get the best instant results. Dimensions of business are explored, and data analysis made in order to realize how the company runs its business and how languages have become a crucial asset of Runningball. The field study reflected on the role of a lingua franca in the multilingual society of today. Furthermore it has been revealed in a field study that not only English has taken the place of the most important language in international business, but a mixture of various languages is the key to greater success.<br>O projeto apresentado para esta dissertação teve como principal objectivo analisar a influência global de várias línguas e a capacidade de mediar a comunicação intercultural num mercado desportivo on-line em ascenção. O objetivo foi alcançado em parceria com uma das maiores empresas fornecedoras de dados de eventos desportivos em tempo real - Runningball. Esta empresa oferece um enorme portofólio de eventos desportivos, sendo o futebol a modalidade com maior oferta - 30 000 jogos de futebol anualmente em mais de 70 paises no mundo inteiro - seguindo-se outros eventos de várias modalidades como os de basquetebol, de voleibol, de hóquei no gelo, de snooker entre outros. Nesta dissertação constatou-se que a diversidade linguística é aceite e bem recebida no mundo desportivo e os eventos desportivos multiculturais. Observou-se também que a comunicação através de diversas línguas exerce um papel de grande importâcia para obtenção rápida de dados em tempo real, ao contrário na utilização da língua nativa. Os outros aspectos foram alvo de estudo nesta dissertação tais como a avaliação da dimensão do negócio de eventos desportivos e a análise da obtenção de dados, de forma a compreender o funcionamento da empresa e como uma língua pode se uma mais valia e determinante na Runningball. Assim sendo, conclui-se que a língua franca exerce um papel determinante na sociedade actual e que o Inglês não só deixou de ser a língua mais influente no mundo dos negócios internacionais. A chave para o sucesso de qualquer negócio multinacional está em possuir uma panóplia linguistica que abrange qualquer mercado e as necessidades dos consumidores.<br>Mağistra darbs novērtē valodu lomu sporta biznesā, konkrētāk lielāko momenta sporta datu nodrošināšanas uzņēmumu - Runningball. Kompānija piedāvā vairāk kā 30.000 futbolspēļu gadā no vairāk nekā 70 pasaules valstīm, kā arī ievērojamu skaitu basketbola, volejbola, hokeja, kā arī biljarda spēļu rezultātus. Galvenais disertācijas darba uzdevums ir izpētīt kā multikulturālā daudzveidība tiek pieņemta un uzņemta ikdienas darbā un kādu lomu ieņem valodas, lai nodrošinātu sporta datus notiekošos tai pašā mirklī, ņemot vērā, ka izmantotā valoda ir otrā vai trešā lietotāja valoda. Kā arī darba gaitā tiek izanalizēti: biznesa apmēri, datu analīze, kas atklāj kā kompānija pārvalda savu uzņēmumu un kā valodas ieņem vienu no galvenajām lomām uzdevumu veikšanā kompānijā Runningball. Pētījuma daļa atklāja kādu lomu ieņem lingua franca šīs dienas daudzvalodīgajā pasaulē. Turklāt atklājās, ka ne tikai angļu valodai ir galvenā loma starptautisko darījumu nozarē, bet gan daudzvalodīgums tiek saskatīts kā visvērtīgākais kompānijas ieguvums un galvenā veiksmes atslēga.
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7

Silva, Rui Miguel Moreira da. "Design in business : an on-line survey to portuguese innovation-driven firms about design maturity." Master's thesis, Instituto Superior de Economia e Gestão, 2014. http://hdl.handle.net/10400.5/8477.

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Mestrado em Gestão e Estratégia Industrial<br>Nos últimos anos, o campo do Design e os profissionais desta área têm sido reconhecidos como impulsionadores e facilitadores de inovação, possuindo consequentemente um papel relevante nas atividades-chave das empresas, na sua performance e competitividade. A complexa natureza do Design continua a criar obstáculos à sua compreensão e aos seus resultados. Investigações revelam que diferentes empresas têm diferentes noções do potencial valor do Design e que a sua perceção e utilização (design maturity) pode desempenhar um papel decisivo na forma como as atividades de Design são praticadas na empresa. Esta pesquisa pretende investigar e contribuir para a melhoria da compreensão, relativamente à perceção e utilização do Design nas empresas Portuguesas. Para tal, o atual nível de design maturity das empresas Portuguesas orientadas para a Inovação, foi descrito utilizando a abordagem do Danish Design Ladder (DDL). A estratégia de inquérito foi aplicada através de um questionário online autoadministrado, baseado no inquérito do De.:SID a um grupo de 226 PME orientadas para a inovação - Rede PME Inovação COTEC da COTEC Portugal. Foi alcançada uma taxa de resposta de 33% e algumas conclusões interessantes foram extraídas sobre a importância que o Design pode ter num contexto empresarial. A principal conclusão é que a design maturity dos respondentes corresponde ao terceiro estágio do DDL: Design como Processo. Adicionalmente os dados sugerem que existe uma diferença entre a perceção das empresas e a real importância e utilização do papel do Design no seu negócio, revelando alguma falta de conhecimento e experiência na sua aplicação.<br>In recent years, the Design field and professional designers have been acknowledged as a driver and enabler of innovation, and thus important to key business activities and to firms' performance and competitiveness. The complex nature of Design still raises obstacles to the comprehension of its activity and results. Research revealed that different firms can have different understanding of Design's value potential and that their perception and usage (design maturity) might play a decisive role in the way design activity is practiced in a firm. This research intended to investigate and provide insights regarding Portuguese business firms' perception and usage of Design. For that purpose, the current Design Maturity level of Portuguese innovation-driven firms was described, using the Danish Design Ladder (DDL) framework. A survey strategy was applied, by a self-administered on-line questionnaire based on the De.:SID survey, to a group of 226 innovation-driven SMEs - COTEC Portugal's Rede PME Inovação. A response rate of 33% was achieved and interesting insights were found about the importance Design can have in a business context. The main conclusion is that respondents' design maturity corresponds to the DDL's third stage: Design as Process. Moreover, data suggests a difference between firm's perception and the actual importance and usage of the Design role in their business, which reveals a certain lack of knowledge and experience in working with Design.
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Singh, Rahul. "A model to integrate Data Mining and On-line Analytical Processing: with application to Real Time Process Control." VCU Scholars Compass, 1999. https://scholarscompass.vcu.edu/etd/5521.

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Since the widespread use of computers in business and industry, a lot of research has been done on the design of computer systems to support the decision making task. Decision support systems support decision makers in solving unstructured decision problems by providing tools to help understand and analyze decision problems to help make better decisions. Artificial intelligence is concerned with creating computer systems that perform tasks that would require intelligence if performed by humans. Much research has focused on using artificial intelligence to develop decision support systems to provide intelligent decision support. Knowledge discovery from databases, centers around data mining algorithms to discover novel and potentially useful information contained in the large volumes of data that is ubiquitous in contemporary business organizations. Data mining deals with large volumes of data and tries to develop multiple views that the decision maker can use to study this multi-dimensional data. On-line analytical processing (OLAP) provides a mechanism that supports multiple views of multi-dimensional data to facilitate efficient analysis. These two techniques together can provide a powerful mechanism for the analysis of large quantities of data to aid the task of making decisions. This research develops a model for the real time process control of a large manufacturing process using an integrated approach of data mining and on-line analytical processing. Data mining is used to develop models of the process based on the large volumes of the process data. The purpose is to provide prediction and explanatory capability based on the models of the data and to allow for efficient generation of multiple views of the data so as to support analysis on multiple levels. Artificial neural networks provide a mechanism for predicting the behavior of nonlinear systems, while decision trees provide a mechanism for the explanation of states of systems given a set of inputs and outputs. OLAP is used to generate multidimensional views of the data and support analysis based on models developed by data mining. The architecture and implementation of the model for real-time process control based on the integration of data mining and OLAP is presented in detail. The model is validated by comparing results obtained from the integrated system, OLAP-only and expert opinion. The system is validated using actual process data and the results of this verification are presented. A discussion of the results of the validation of the integrated system and some limitations of this research with discussion on possible future research directions is provided.
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Harden, Amy J. "Examination of women's attitudes toward electronic on-line in- home shopping for apparel information search and purchase /." The Ohio State University, 1992. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487779914827301.

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10

Řehout, Michal. "Self Service Business Intelligence - návrh dostupného BI řešení pro malé společnosti v oblasti on-line prodeje." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192412.

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The thesis analyzes and proposes stance on how to implement self-service Business Intelligence solution in a company involved in online marketing. Analysis is focused on data sources, information needs in the company and research of suitable product to be implemented. Goal of the thesis is, based on the performed analysis, to propose actions needed for a successful implementation, and to demonstrate opportunities, that such an implementation may provide to the company.
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Chiarelli, Lorraine Esther. "A literature review on facilitating on-line collaboration of learning teams : can education learn from business and other disciplines?" Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0021/MQ47754.pdf.

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12

Geiger, Audra. "Analysis of raw potato sorting technology on a potato chip line." Thesis, Kansas State University, 2011. http://hdl.handle.net/2097/16159.

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Master of Agribusiness<br>Department of Agricultural Economics<br>Bryan Schurle<br>Frito-Lay is part of the PepsiCo Family which makes some of the best known and top selling snack foods around. Frito-Lay is the dominant player in the salty snack category in the United States, with a 65 percent share of the market. Frito-Lay brands include Lay's, Ruffles, Tostitos, Sunchips, Fritos, Cheetos, and Doritos. The objective of the thesis is to analyze a potential project: installing a raw potato sorting system on a potato chip line. Part of the analysis will be to conduct a net present value analysis of the costs and benefits associated with the project. Currently the line runs with one full time employee that inspects the raw incoming potatoes for foreign matter and color. Recently, technology options are available that the company could add to the raw potato sorting function that could potentially reduce employee labor costs. This research project provides information regarding the system’s investment cost, maintenance requirements, labor savings, and finished product quality impact. As the business environment changes businesses must keep up with rapidly changing technology to be able to compete. A company that is able to compete will be able to survive in the market and sustain profitability. Capital expenditures need to be evaluated and adopted if they keep a company competitive or make a company more cost efficient. The analysis concluded that the investment of installing a raw potato sorting system would be profitable, earning a positive NPV and internal rate of return greater than Frito-lay’s cost of capital. I would recommend that Frito-Lay move forward with this investment.
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Yu, Zhenxin. "Essays on product variety and supply chain management product line, pricing, capacity and inventory choices /." online access from Digital Dissertation Consortium, 2006. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?3250538.

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Wilson-Jeanselme, Muriel Annie. "Towards understanding Internet loyalty through customer preference structures." Thesis, University of Oxford, 2010. http://ora.ox.ac.uk/objects/uuid:a6ead1e8-3743-48a1-9df8-4a536e4f83e7.

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This research is an exploration of how the capabilities of the Internet may have influenced customer preference structures and how these influences may, in turn, have affected loyalty behaviours. These relationships are explored from both customers’ and companies’ perspectives. A theoretical model is developed which comprises four main components. These are (1) pre-purchase preference structures; (2) post-purchase preference structures (3) the Internet channel and (4) loyalty behaviours. The Internet channel is shown as having a modifying effect on pre- and post-purchase preference structures, which in turn relate to influences in loyalty behaviours. From the customer’s perspective the theoretical model was quantitatively tested by developing pre- and post-purchase preference structures from a choice-based conjoint experiment on a sample of online and offline grocery shoppers. The results showed that these preference structures differed significantly on a number of attributes. The theoretical model was further tested by linking the utility values from the choice-based conjoint experiment to loyalty variables in a structural equation model. The results showed that the theoretical model needed adjustment to fit the underlying data. The offline shoppers’ group model had a better fit to the data than did the online group. The company perspective was developed through a longitudinal study of four U.K. companies in different industries. The qualitative data collected in these studies was compared and contrasted with the theoretical model. The emergent pattern within this analysis showed that companies with a strong understanding of customer preference structures in a traditional marketing channel, was no guarantee that the capabilities of the Internet would be used to strengthen performance on those preferences. One common theme that emerged from interviews with companies was that those who rapidly developed new levels of performance on customer preferences using the capabilities of the Internet had made the Internet a major component of their business model. The qualitative data showed companies as either adopting a transactional or an informational approach to their Internet channel strategy with radically different implications for their business models.
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Davidsson, Marcus, and Jonas Bertilsson. "Corporate Valuation : A case study of Unibet." Thesis, Jönköping University, Jönköping International Business School, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-120.

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<p>Problem: The online betting industry has erased the importance of national borders and opened up the world, which has lead to a more diversified perspective of the company. In this master thesis we wanted to broaden and develop the topic of corporate valuation with regard to the on-line gambling industry. In order to do that, a case study of the on-line betting firm Unibet and its core betting activities has been carried out.</p><p>Purpose: The study aims to identify factors in the strategic, SWOT and financial analysis that will be used in the cash flow valuation model in order to derive the company value.</p><p>Method: A case study has been chosen to collect empirical data to our study.</p><p>Conclusion: A cash flow valuation in different scenarios was carried out. With the assumptions made in the “probable” scenario a value of approximately GBP 85 million was reached, which was significantly lower than the listed value. This is mainly due to the fact that we believe that the increased competition will make it difficult for Unibet to maintain its strong growth in sales in the future. The assumptions have been based on the information gained from the strategic analysis, the SWOT analysis and the development in financial ratios.</p>
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Nyamadi, Tsatsu Emmanuel. "The Effect of Regulations on the Bottom-Line of Traditional and Shadow Banks." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2678.

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Return on equity is often associated with prudent risk-taking and the attraction of new clients in advanced economies like the United States, where shadow banks are not regulated. Researchers have contended that freedom from regulation encourages risk-taking and earning of higher profits, but there is a lack of empirical evidence addressing this relationship. The purpose of this quantitative study was to investigate whether lack of regulations result in increased return on equity. The theoretical framework was regulatory arbitrage by Ricks M, Gennaioli N, Shleifer A, and Vishny R. The research question addressed the relationship between regulation, profit margin, leverage, asset turnover, economic condition, and strategy, and the bottom-line of banks (traditional and shadow) as measured by return on equity. A quasi-experimental design was used to examine data from 42 annual returns filed using Security and Exchange Commission (SEC) Form 10-K from U.S. banks with Standard Industrial Classification (SIC) Code 6021 and 6211. Multiple regression was used to analyze the data. Results indicated that regulation did not show any significant correlation with the bottom-line of banks as measured by return on equity. However, there was a significant correlation between the bottom-line banks and other independent variables including profit margin, leverage, and asset turnover. This study contributes to positive social change by assisting regulators and lawmakers in improving their roles in regulating traditional and shadow banks, thereby reducing the likelihood of crises in the U.S. banking system.
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Vuckovski, Oliver, and Fredrik Nyberg. "Hur expanderar näthandelsföretag?" Thesis, Södertörn University College, School of Business Studies, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-1501.

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<p>Internet commerce is nowadays a well known phenomenon. There is awareness that a lot of newly created companies operate their business through the Internet. You can see a tendency where many young people try to establish an Internet business with the hope of success and expansion on today’s fierce market rivalry. To achieve success, companies have to consider factors like business concept, logistic knowledge, future vision, resources and contacts when initializing their business.</p><p>Having this in mind, we can clarify the purpose with this paper: “To analyze in what way On-line shopping companies that sell consumer electronics, cell phones and music/entertainment products, have expanded” The paper is based on telephone interviews with three On-line shopping companies. The questions asked are the same for each company and are of dielectric character.</p><p>The outcome of the interviews led the writers to a couple of conclusions:</p><p>A company's expansion is influenced of the world it´s living in. The customer’s needs and requirements stand in focus. The company whom best satisfies the customer’s needs distinguishes itself among the competitors. The conductor's role and person also influence the ability to expand, a careful respective risk inclined person runs companies in various way.</p><p>When on-line shopping companies extend, they develop its distribution for customer benefit. This is done in cooperation with the Swedish postal service to lower company carriage-charges and to employ further staff members. When companies grow they become more attractive to suppliers, forcing them to filter and choose correct suppliers according to company needs. A growing company demands thorough development of its delivery service. The actions taken involve cutting the time of delivery, assure correct quality and price of products and having a back-up plan in case problems should arise when the company i.e. reconstruct their storehouse or when purchasing another company. These factors converge in one basic outlook: To get hold of further more pleased customers.</p>
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18

Trent, Miles John Wedderburn. "An exploratory study to identify the concerns that New Zealand consumers have about business-to-consumer e-commerce." Master's thesis, Lincoln University. Commerce Division, 2007. http://theses.lincoln.ac.nz/public/adt-NZLIU20080407.122132/.

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To date much of the literature on consumers’ concerns about business-to-consumer (B2C) e-commerce has described findings from quantitative research. As a result, much of that literature has focused on specific previously-identified concerns (e.g., privacy of personal information, use of credit cards for on-line payment). Also, there has been little research into the concerns of New Zealand consumers, and all of it has been quantitative. In order to gain a broader understanding, this study took a qualitative approach. Three focus groups were conducted, in order to identify consumers’ concerns. The concerns that were thus identified were combined with those that a review of the literature had previously identified, and were used to draw up a set of guidelines to be used in semi-structured interviews. Fifteen interviews were then conducted, in order to gain consumers’ views about each concern. It seems that at a higher level, consumer’s concerns have shifted. The literature suggests that in the past consumers’ concerns about Internet shopping have focused on the fact that Internet shopping is conducted via the Internet – as a result of which consumers have, for example, been concerned about the privacy of their personal information ('if I give them my e-mail address, will I get spam?') This study suggests that now consumers’ concerns focus on the fact that Internet shopping is a form of shopping – as a result of which they are now only prepared to use the Web sites of 'reputable companies', and they now require to be able to evaluate an item adequately before buying it. And it seems that another result of this is that consumers now expect that the 'reputable companies' whose Web sites they visit will – as a matter of course - address to their satisfaction issues such as the privacy of their personal information. While there are some types of products that consumers are prepared to buy on-line (e.g., air travel), there are many about which they are reluctant. Concerns were expressed about a wide range of potential purchases, and for a variety of reasons; also, some data was inconsistent (for example, some consumers were not prepared to buy clothes on-line, but others were). This appears to be an area in which consumer attitudes are still evolving. It is suggested that it may be helpful for further research on this matter to consider both demographic factors and the degree of consumer involvement in particular types of purchases.
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Korbel, Vladimír. "Webový start-up v kontextu klasického podnikatelského plánu." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-19104.

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This Master's thesis deals with the Internet start-up companies' topic, their lifecycle and possible application of the classical business plan theory. The aim of the thesis is to describe the lifecycle of an internet start-up company from its early plan-ning phase, market research, to its business strategy statement. The aim is to provide a brief tutorial on planning and realization of an internet project too. To give advices and provide experiences, which have been gained during writing the thesis. This work brings to the reader a confrontation of a classical business plan with the entire internet project. It also aims to certify viability of the particular internet start-up idea mainly thanks to a wide research on the public's and attorneys' side of the market. Practical part of the thesis brings up an idea of the particular internet start-up company "Free Advice" and its business model, market research on this project, public's and attorneys' interest, initial phase and the beginning of the realisation of the project. Goals were achieved through practical work on the first three phases of the business plan. The author's added value is mainly in application of theoretical premises of the business plan to the concrete business idea. This will allow other entrepreneurs to easily implement the business plan theory to an internet project in order to justify its meaningfulness. The achieved results can be used in order to realise this particular idea and to get necessary funds.
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20

Krupka, Joseph. "The Fair Trade Coffee Business Model’s Affect on the Small Scale Producers through the Lens of the Triple Bottom Line." Digital Archive @ GSU, 2012. http://digitalarchive.gsu.edu/bus_admin_diss/9.

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The aim of this study is to understand the Fair Trade Coffee Business Model by determining how the Fair Trade Coffee Business Model affects the livelihoods of the small scale producers in developing countries. The Fair Trade Coffee Business Model is driven by the mission to improve the well-being of the small scale producers located in developing countries through the lens of the Triple Bottom Line (economic, social and environment). What is the significance of fair trade coffee to the economies of developing countries that produce coffee? The economies are considerably impacted by coffee production as coffee ranks as the second foremost exported commodity from developing countries (European Coffee Federation, 2006). Ensuring the small scale producers receive a fair price for the coffee they grow is only one of the initiatives of the model. Other key initiatives include pre-harvest financing, increased healthcare services, working together for a higher quality coffee, fairer business conduct, improvements in education, and technical assistance. The findings of this study provide some insights into the Fair Trade Coffee Business Model’s effect on the livelihoods of the small scale producers in developing countries through the lens of the Triple Bottom Line. The Fair Trade Coffee Business Model has increased the quality of the coffee bean produced by the small scale producers along with developing long term business relationships throughout the Fair Trade Coffee Business Model supply chain. In sum, the small scale producers reported that the Fair Trade Coffee Business Model has a positive effect on their livelihood and well-being. More specifically, they also indicated that the motivations for them to participate in the Fair Trade Coffee Business Model are receiving a better price for coffee, democratic decision making and farm training. An additional finding affirms that the Fair Trade Coffee Business Model is a sound contributor to the socio-economic stability of the small scale producers, offering a sustainable income-generating alternative market strategy.
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21

Mnisi, Shirley Moshikidi. "Exploratory study on the introduction of performance coaching skills, for first-line team supervisors in a manufacturing organisation." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/97413.

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Thesis (MPhil)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: The concepts of performance management and coaching are of key importance to businesses globally. Various studies have been conducted on the link between the concept of performance management and coaching within business organisations, specifically where coaching seeks to align the activities and objectives of individuals to business objectives and goals. The purpose of this study was to further explore this relationship between these two processes and in so doing, explore the application of coaching skills as introduced for the first-line team supervisor leadership process. The study involved the direct participation of first-line team supervisors. A qualitative research design was used to answer the research question in order to explore the processes, patterns of behaviour and themes that emerged out of the coaching skills application process. The research findings gave an indication that the coaching process could play a critical role in the development of first-line team members as well as the first-line team supervisors’ leadership skills. The results indicated a rewarding process in both instances. It was evident that the modern first-line supervisor would want to be equipped with skills for understanding and managing the behavioural patterns of the people they lead, i.e. over and above the technical expertise required to perform in their jobs. The study further gave rise to a new dimension of approaching the team performance conversations where the first-line supervisors used the GROW model in conducting individual performance discussions. The GROW model improved understanding and acceptance of the process amongst the people reporting into their roles. The broader finding is that coaching can enable more collaborative teamwork and this may lead to improved conversations on performance and goal clarification for first-line production teams; specifically in clarifying goals, providing feedback, listening actively and following up on tasks to be carried out. Results and conclusions may be limited by the fact that the study was conducted in a single industry. Additional studies from a variety of industries with large numbers of participants would be helpful to fully understand the ways in which performance coaching skills and first-line team leadership development programmes can best be developed and deployed in organisational settings.
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22

Fujita, Oscar Massaru. "Educação a distância, currículo e competência: uma proposta de formação on-line para a gestão empresarial." Universidade de São Paulo, 2010. http://www.teses.usp.br/teses/disponiveis/48/48134/tde-26042010-091608/.

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A sociedade, de um modo geral, vem se transformando vertiginosamente em todos os sentidos. O avanço das Tecnologias de Informação e Comunicação (TICs) tem contribuído significativamente para a aceleração do processo de mudança. Na atual sociedade do conhecimento, indivíduos compartilham virtualmente dos mesmos interesses e objetivos. Redes de informação e de conhecimento são construídas a todo momento. A globalização da informação e a acirrada competitividade têm afetado diversas áreas do conhecimento nas quais se insere a Educação e a Administração de Empresas, e conseqüentemente a formação e a qualificação dos profissionais dos níveis mais altos da organização: o Gestor Empresarial. É sobre essa formação, permeada pelos avanços das tecnologias digitais e suas possibilidades, que se insere a presente pesquisa. Ela foi desenvolvida segundo a abordagem qualitativa e como método de coleta de dados adotou-se a bibliográfica, cuja análise baseou-se eminentemente na análise documental. A investigação comprova a tese de que as diversas competências solicitadas pelo mundo do trabalho não estão sendo devidamente contempladas nos cursos de graduação de Administração de Empresas e também nos cursos de pósgraduação (lato sensu) de Gestão Empresarial no formato presencial tradicional. Para tal, identifico conceitos e competências necessárias ao perfil do profissional. Analiso focos, tendências e a prescrição curricular dos cursos de Gestão Empresarial ministrados no exterior e no Brasil e discorro sobre as especificidades da Educação a Distância (EAD) como modalidade de ensino-aprendizagem. Diante das informações obtidas ao longo da pesquisa, ao final faço uma proposta de formação na modalidade de Educação a Distância on-line para um curso de pós-graduação de Gestão Empresarial, utilizando como formato um currículo em rede para atingir as novas competências requeridas pela área, integrando simultaneamente espaços mais adequados e atualizados de formação nacionais e internacionais, por meio da fluência tecnológica digital e de um tratamento andragógico diferenciado em relação aos novos conteúdos para a formação de gestores empresariais.<br>Society, in general, has been quickly changing in all senses. The development of Information and Communication Technologies (TICs) has significantly contributed to accelerate the process of change. Nowadays, individuals virtually share the same interests and goals within the knowledge realm. Information and knowledge nets are built every time. Information globalization and keen competitiveness have affected several fields of knowledge in which Education and Business Management are included. Consequently, preparing and qualifying professionals from the highest levels of an organization, the Business Manager, have also faced this challenge. The present paper is about such preparation which is always modified by the digital technology advancement and its possibilities. A qualitative approach was used and the data collection was bibliographic which analysis was mainly based on documental analysis. This research confirms the thesis that the several competences required by the job market are not being considered in traditional every-day-attendance undergraduate courses and graduate courses of Business Management. Thus, I identify the necessary concepts and competences for a suitable manager profile. I analyse places, trends, and the curricular requirements of Business Management courses offered abroad and in Brazil. I also discuss about the specifications of Distance Learning (EAD) as a modality of teaching-learning. With the information gathered along the research, I finally make a suggestion for graduation with the Distance Learning on-line approach for a graduate course on Business Management, using as a format a web curriculum in ordet to attain the new competences required by the field, simultaneously integrating places which are more suitable and more updated nationally and internationally through the digital technologic flow and a differenciated adult education approach regarding the new contents for graduation of Business Managers.
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Conradie, Mia. "The influence of a vertical service line extension on existing customers’ perceived brand image in the case of Capitec and Absa Bank." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86460.

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Thesis (MComm)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: In the financial service sector, specifically the banking sector, the competition for market share has become fierce. South Africas‟ Big Four banks (Absa, FNB, Standard Bank and Nedbank) are currently threatened by Capitec‟s simplified business strategy. Capitec is not just retaining customers, but also attracting new-to-bank customers and customers from other banks. Capitec‟s strategy has led to an increase in competitive rivalry among the banks. The Big Four banks are struggling to retaliate against Capitec‟s innovation, creating a situation where only the strongest will survive. The reason for this competition is Capitec‟s move to target the higher-income market, since they are changing the profile of their original customer base. On the other hand, Absa is counter-attacking by targeting Capitec‟s primary market that consists of lower-income groups. Both Capitec and Absa are initiating vertical service line extensions (VSLE). The difference between the two banks‟ strategies is the direction of the vertical extension, where Capitec is utilising an upward VSLE, and Absa is utilising a downward VSLE. Not enough attention has been given to service line extensions compared to extensions of tangible products. In this study the focus is on vertical line extensions within the service sector and more specifically the banking sector. The primary objective is to investigate the influence attitudes towards a vertical service line extension (VSLE) have on current customers‟ perceived brand image. Furthermore, the difference between customers‟ attitudes towards a bank pursuing an upward vertical service line extension and one pursuing a downward vertical service line extension, is investigated. The secondary objectives of the study are to assess whether or not (1) perceived quality influence customers‟ attitudes towards a VSLE; (2) perceived status fit influence customers‟ attitudes towards a VSLE; (3) customers‟ perceived fit between their self-image and the communication, influence attitudes towards a VSLE; (4) attitudes towards a VSLE influence brand image; (5) there is a difference between customers‟ brand image, perceived quality, perceived fit, and self-brand communication fit of a bank that introduced an upward extension and one that introduced a downward extension. In the case of an upward VSLE (Capitec), the results suggest that perceived quality was the only variable that significantly influenced attitudes towards the VLSE. On the other hand, in the case of a downward VSLE (Absa), perceived quality and communication fit significantly influenced attitudes towards a VSLE. Furthermore, attitudes towards the VSLE did significantly influence brand image in both an upward and downward extension. Perceived status fit was the only variable that did not significantly influence attitudes towards a VSLE in both an upward and a downward extension. It emerged that the attitudes of customers from a bank initiating an upward extension (Capitec) differ from customers from a bank initiating a downward extension (Absa). Capitec and Absa customers differ in their evaluation of perceived quality, status fit, communication fit and brand image. The greatest difference among the two customer groups were caused by communication fit and perceived brand image. In this study Capitec customers evaluated their bank more favourably than Absa customers did. This result can be attributed to the direction of the extension and customers feelings towards it. It was advised that managers should thoroughly investigate the benefits and risks in implementing an upward or downward VSLE, since this study concludes that in either case brand image will be influenced.<br>AFRIKAANSE OPSOMMING: In die Suid-Afrikaanse mark het die kompitiese tussen banke geweldig gestyg soos die banke meeding om mark aandeel. Die Groot Vier banke (Absa, FNB, Standard Bank en Nedbank) word tans uitgedaag deur Capitec se eenvoudige dienslewering strategieë. Capitec is besig om dienste te lewer aan hul huidige kliënte, asook die gedeelte in die mark wat nog nooit voorheen van bankdiense gebruik gemaak het nie. Verder, is Capitec besig om kliënte van ander banke af te rokkel. Die Groot Vier sukkel om mee te ding met Capitec se innovasie rondom algemene bankdienste. Dus, word daar nou 'n situasie in die finansiële sektor geskep waar net die sterkstes sal oorleef. Die rede vir hierdie mededinging in die mark is as gevolg van Capitec se beweging na 'n hoër-inkomste mark. Die oorspronklike kliënte-profiel van Capitec word nou op ʼn prominente wyse verander. Absa, daarteenoor is besig om Capitec teë te werk deurdat hul laer-inkomste markte infiltreer. In beide gevalle is Capitec en Absa besig om 'n "vertical service line extension (VSLE" te implementeer. Die verskil tussen die twee banke is die rigting van die VSLE, waar Capitec 'n opwaartse VSLE implementeer het en Absa 'n afwaardse VSLE implementeer het. In die huidige literatuur word daar nie genoeg aandag gegee aan "service line extension" in vergelyking met "product line extensions" nie. Dus, die fokus van hierdie studie is op VSLE in die bankdienste sektor. Die primêre doelwit is om te bepaal of huidige kliënte se houdings teenoor die VSLE 'n beduidende invloed het op die handelsmerk. Verder, is ondersoek ingestel om te bepaal of daar 'n verskil is tussen 'n bank se kliënte wat 'n opwaartse VSLE implementeer en een wat 'n afwaartse VSLE implementeer. Die sekondêre doelwitte was om vas te stel of (1) kliënte se gehalte persepsie 'n effek het op hul houding teenoor 'n VSLE; (2) status ooreenstemming 'n effek het op kliënte se houding teenoor 'n VSLE; (3) ooreenstemming tussen kliënte se self-persepsie en die bank se kommunikasie 'n effek het op hul houding teenoor die VSLE; (4) kliënte se houding teenoor die VSLE 'n effek het op die handelsmerk; (5) daar 'n verskil is tussen kliënte van 'n bank wat 'n opwaarse VSLE implementeer en een wat 'n afwaarste VSLE implementeer interme van, gehalte persepsie, status ooreenstemming en hul ooreenstemming tussen self-persepsie en kommunikasie. In die geval van 'n opwaartse VSLE (Capitec) is dit bevind dat net kliënte se gehalte persepsie 'n beduidende invloed het op hul houdings teenoor die VSLE. In die geval van 'n afwaartse VSLE (Absa) is daar bevind dat kliënte se gehalte persepsie en kommunikasie „n beduidene invloed het op hul houdings teenoor die VSLE. In beide 'n opwaarste en afwaarste VSLE het kliënte se houdings teenoor die VSLE „n beduidende effek op die handelsmerkbeeld gehad. Status ooreenstemming tussen die huidige kliëntebasis en die kliëntebasis wat bereik wil word deur die VSLE, het geen effek gehad op kliënte se houding teenoor die VSLE nie. Verder, was dit bevind dat kliënte wat betrokke is by 'n bank wat 'n opwaarste VSLE implementeer (Capitec) verskil van die kliënte wat betrokke is by 'n bank wat 'n afwaarste VSLE implementeer (Absa). Capitec en Absa kliënte verskil in hul evaluasie van die betrokke bank se gehalte persepsie, status ooreenstemming, kommunikasie en handelsmerk evaluasie. Die grootste verskil tussen die twee steekproewe is by kommunikasie evaluasie en handelsmerk evaluasie. Daar is onder andere bevind dat Capitec kliënte hul bank beter evalueer as Absa kliënte. Hierdie bevinding kan verduidelik word deur die rigting van die twee banke se VSLE. Die gevolgtrekking is dat handelsmerkbeeld, ongeag die rigitng van die VSLE, beïnvloed word deur huidige kliënte se houdings teenoor die VSLE. Dus, moet bestuurders al die voordele en nadele in verband met 'n VSLE opgeweeg voordat 'n VSLE strategie geïmplemteer word.
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Watson, Alexander R. "A study of supervisor-management relationships in manufacturing industry : An analysis of the effect of supervisor-manager interpersonal interpersonal relationships on the amount of authority and influence experienced by first line supervisors in." Thesis, Brunel University, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.236043.

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25

Veselý, Jan. "Implementace BI v servisním oddělení telekomunikační společnosti." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-165129.

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The subject of the thesis is the proof of concept of Business Intelligence (BI) implementation in the Communications service department from the Kapsch BusinessCom s.r.o. company. The aim of the work is developing a BI proof solution and consequently producing an output for the final users. The main outcome of the thesis is operating BI solutions used in practice. The solution was carried out using tools MS SQL Server 2008 R2 Management Studio, MS SQL Server 2008 R2 Business Intelligence Development studio and MS Excel 2007. The project analyses the data obtained from the ERP (Enterprise Resource Planning) database acquired from the MS Dynamics Navision system. Information on "Voice" projects from the Communications service department, which mainly focuses on the service of PBXs and similar products, are recorded in the project among others. A multidimensional analysis was carried out, data warehouse was designed, data pumps were created, OLAP (On-line Analytical Processing) block and output in the Microsoft Excel 2007 program were carried out during the project.
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26

Biznár, Filip. "Development and outlook of online grocery retail in the Czech Republic and beyond." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-193050.

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The aim of this thesis is to provide a comprehensive understanding of successful strategies in retail trade, overview of the Czech online grocery retail market and provide recommendations how to succeed in this market. This diploma thesis is intended to help established big grocery retailers, start-ups venturing into the online grocery retail and prospective investors into such start-ups understand the Czech online grocery market. First, we provide a summary of the major developments in the history of retail trade and e-commerce accompanied by several business strategy frameworks proposed by academics for achieving success in these two markets. Second, we define online grocery retail with its different business formats, analyse strategies used across the world and the biggest challenges of this business. Third, we provide an overview of the Czech grocery retail market, both store based and online based. Fourth, we present our findings from our customer survey and form our recommendations based on the findings of the whole thesis. The main contribution of this thesis is in providing an integrated understanding of the Czech online grocery retail market.
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Mejía, Carrera Samir Alexander. "Dirección del proyecto “Creación de un programa on-line de formación en Administración”, aplicando estándares PMI e indicadores de Gestión de Beneficios." Master's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654496.

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En la actualidad el mercado global de e-learning ha tenido un crecimiento exponencial, esto ha sido impulsado por la coyuntura actual que atraviesa el mundo debido a la aparición del COVID-19, las medidas de confinamiento a nivel mundial han propiciado un escenario favorable para el desarrollo de productos y servicios tecnológicos y el sector académico no es ajeno a ello. El presente trabajo de investigación, desarrolla un ejercicio teórico de aplicación de las técnicas y herramientas de la Dirección de Proyectos, basado en la Guía del PMBOK ® 6ta edición, en un proyecto educativo. El proyecto de inversión tendrá un presupuesto de S/ 453,637.83 y una duración de 18 meses. Los principales entregables del proyecto son 12 cursos, un manual de uso de la plataforma (para el docente y alumno), material para publicidad (folleto, 4 piezas gráficas y 1 video promocional), un curso virtual de capacitación en ventas y la realización de 2 talleres de capacitación. Se desarrolla un Caso de Negocio que muestra como principales indicadores financieros un valor actual neto (VAN) de S/ 271,566.01, una TIR de 48%, mayor a la rentabilidad del accionista 16.47%, logrando la rentabilidad y viabilidad del proyecto. Además, se presenta la curva J para gestionar periódicamente en el tiempo, el Valor generado por este proyecto. Para asegurarse de obtener Valor, es importante monitorear los Beneficios, es por ello que se desarrolla un modelo de Gestión de Beneficios y se introduce dos nuevas herramientas denominadas Indicador de Desempeño de la Realización (RPI) y el Indicador de Entrega del Proyecto (DPI), por sus siglas en inglés.<br>At present, the global e-learning market has grown exponentially, this has been driven by the current situation in the world due to the appearance of COVID-19, the confinement measures worldwide have created a favorable scenario for the development of technological products and services in the academic sector. This research work develops a theoretical exercise of application of the techniques and tools of Project Management, based on the PMBOK ® 6th Edition Guide, in an educational project. The project will have a budget of S / 453,637.83 and a duration of 18 months. The main deliverables of the project are 12 courses, a platform use manual (for the teacher and student), advertising material (brochure, 4 graphic pieces and 1 promotional video), a virtual sales training course and the realization of 2 training workshops. A business case is developed that shows as main financial indicators a net present value (NPV) of S / 271,566.01, an IRR of 48%, higher than the shareholder's profitability of 16.47%, which demonstrate the profitability and viability of the project. In addition, the J curve is presented to periodically manage the Value generated by this project over time. To ensure that Value is obtained, it is important to monitor Benefits, which is why a Benefits Management model is developed and two new tools are introduced called the Realization Performance Indicator (RPI) and the Project Delivery Indicator (DPI).<br>Trabajo de investigación
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28

Trent, M. J. W. "An exploratory study to identify the concerns that New Zealand consumers have about business-to-consumer e-commerce." Diss., Lincoln University, 2007. http://hdl.handle.net/10182/427.

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To date much of the literature on consumers' concerns about business-to-consumer (B2C) e-commerce has described findings from quantitative research. As a result, much of that literature has focused on specific previously-identified concerns (e.g., privacy of personal information, use of credit cards for on-line payment). Also, there has been little research into the concerns of New Zealand consumers, and all of it has been quantitative. In order to gain a broader understanding, this study took a qualitative approach. Three focus groups were conducted, in order to identify consumers' concerns. The concerns that were thus identified were combined with those that a review of the literature had previously identified, and were used to draw up a set of guidelines to be used in semi-structured interviews. Fifteen interviews were then conducted, in order to gain consumers' views about each concern. It seems that at a higher level, consumer's concerns have shifted. The literature suggests that in the past consumers' concerns about Internet shopping have focused on the fact that Internet shopping is conducted via the Internet – as a result of which consumers have, for example, been concerned about the privacy of their personal information ('if I give them my e-mail address, will I get spam?') This study suggests that now consumers' concerns focus on the fact that Internet shopping is a form of shopping – as a result of which they are now only prepared to use the Web sites of 'reputable companies', and they now require to be able to evaluate an item adequately before buying it. And it seems that another result of this is that consumers now expect that the 'reputable companies' whose Web sites they visit will – as a matter of course - address to their satisfaction issues such as the privacy of their personal information. While there are some types of products that consumers are prepared to buy on-line (e.g., air travel), there are many about which they are reluctant. Concerns were expressed about a wide range of potential purchases, and for a variety of reasons; also, some data was inconsistent (for example, some consumers were not prepared to buy clothes on-line, but others were). This appears to be an area in which consumer attitudes are still evolving. It is suggested that it may be helpful for further research on this matter to consider both demographic factors and the degree of consumer involvement in particular types of purchases.
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29

Mašek, Martin. "Datové sklady - principy, metody návrhu, nástroje, aplikace, návrh konkrétního řešení." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-10145.

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The main goal of this thesis is to summarize and introduce general theoretical concepts of Data Warehousing by using the systems approach. The thesis defines Data Warehousing and its main areas and delimitates Data Warehousing area in terms of higher-level area called Business Intelligence. It also describes the history of Data Warehousing & Business Intelligence, focuses on key principals of Data Warehouse building and explains the practical applications of this solution. The aim of the practical part is to perform the evaluation of theoretical concepts. Based on that, design and build Data Warehouse in environment of an existing company. The final solution shall include Data Warehouse design, hardware and software platform selection, loading with real data by using ETL services and building of end users reports. The objective of the practical part is also to demonstrate the power of this technology and shall contribute to business decision-making process in this company.
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Muir, Christopher, and Nathalie Beauprez. "Blah blah high returns. Blah blah no risk. Blah blah blah guaranteed!’ : A study of what financial institutions base their portfolio creation on for customers and the relationship between the different financial institutions in the same line of business for this activity." Thesis, Umeå University, Umeå School of Business, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-1176.

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<p>Why do people invest? People are insecure about their future welfare and aim for future guaranteed cash flows. To give ourselves a more thorough introduction to investments we decided to write our bachelor-thesis within the area of finance. This thesis will combine financial institutions and investments. It is a topic repeatedly discussed in the media and a study carried out in Sweden showed that in 2003, 80% of the population were shareholders.</p><p>When trading with stocks and shares there is risk involved that can be defined as the volatility in the cash flow of an investment. A portfolio is a collection of securities that an investor has placed capital in. In order to minimise the risk of the portfolio, the investor can diversify his or her portfolio, which involves investing in different securities in order to minimise risk. Institutional Theory will help us to see how these financial institutions interact with each other and what internal and external factors may influence their behaviour. Institutional investors; such as banks, are seen as large actors on the financial markets as they gain more and more control over the management of equities. It is necessary that intermediaries take care of their customers and inform them thoroughly about the rules of the investment game. With this as a background we felt it would be interesting to investigate the following problem.</p><p>On what basis do financial institutions create their customers’ portfolios and is the process the same across the branch as a whole?</p><p>In order to find an answer to this question; we have done a qualitative study with an overall positivistic influence. The study is based upon an analysis of the empirical material; collected through interviews with three financial institutions, grounded in theory in order to answer our specific question.</p><p>From the information gathered we understood that the first information financial institutions gather is personal information about the investors, which is needed to get a picture and an understanding about their client. We have also learned how important it is to understand risk, as it is the risk that will determine the composition of the portfolio for the investor. We could see with the help of the institutional theory that there is little space for differentiation and can therefore say that the financial institutions work in the same way in the advising of their clients and for the composition of their client’s portfolio.</p><p>Our results show that the basis for the creation of portfolios is more or less the same across the branches as a whole. The service given may differ, due to the competence and knowledge level of employees, between institutions but the end product is similar in all aspects.</p>
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Degen, Yves. "Ontologia para modelos de negócios de redes sociais na internet: um ensaio teórico-exploratório." reponame:Repositório Institucional do FGV, 2009. http://hdl.handle.net/10438/6674.

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Submitted by Paulo Junior (paulo.jr@fgv.br) on 2010-06-10T18:53:12Z No. of bitstreams: 1 YVES DEGEN.pdf: 857058 bytes, checksum: 8d3b25c94e04d109e4c7dc433bd74c4b (MD5)<br>Approved for entry into archive by Paulo Junior(paulo.jr@fgv.br) on 2010-06-10T18:53:32Z (GMT) No. of bitstreams: 1 YVES DEGEN.pdf: 857058 bytes, checksum: 8d3b25c94e04d109e4c7dc433bd74c4b (MD5)<br>Made available in DSpace on 2010-06-14T19:07:12Z (GMT). No. of bitstreams: 1 YVES DEGEN.pdf: 857058 bytes, checksum: 8d3b25c94e04d109e4c7dc433bd74c4b (MD5) Previous issue date: 2009-02-20<br>Currently, a profusion of solutions called Web 2.0 and social networks is causing a major impact on the development of the Internet, comparing to the 'dot-com' era in terms of growth, investment and excitement. These initiatives have in common a high degree of community building, creating and sharing of content by the user, among other features. It is believed that social networks represent a high innovative and disruptive potential for the society and the business world. However, how to turn social networks and Web 2.0 applications in self-sustaining businesses models remains a challenge for the market. This dissertation intends to support the understanding and approach of the theme by proposing a specific ontology for business models of social networks on the Internet. This is accomplished through the development of a theoretical essay with an exploratory bias, based on extensive but not exhaustive literature review covering business models, social networks and other related topics. The created ontology is then applied in the representation of business models of social networks on the Internet. This work also provides an overview of the Web 2.0 phenomenon, covering some of its main technological and socioeconomic characteristics<br>Atualmente, uma profusão de soluções chamadas de Web 2.0 e redes sociais está causando um grande impacto no desenvolvimento da Internet, comparando-se à era 'ponto-com' em termos de crescimento, investimentos e empolgação. Estas iniciativas possuem em comum um elevado grau de formação de comunidades, e de criação e compartilhamento de conteúdo por parte do usuário, dentre outras características. Acredita-se que as redes sociais possuam um grande potencial inovador e disruptivo tanto para a sociedade quanto para o mundo empresarial. Entretanto, como transformar as redes sociais e aplicações Web 2.0 em modelos de negócios auto-sustentáveis ainda é um desafio para o mercado. Esta dissertação objetiva auxiliar a compreensão e abordagem deste tema propondo uma ontologia específica para modelos de negócios de redes sociais na internet. Isto se realiza por meio do desenvolvimento de um ensaio teórico de viés exploratório, baseado em extensa, porém não exaustiva, revisão de literatura abordando modelos de negócios, redes sociais e demais temas relacionados. A ontologia criada é então aplicada na representação de modelos de negócio de redes sociais na internet. Este trabalho também fornece uma visão geral do fenômeno Web 2.0, abordando algumas de suas principais características tecnológicas e socioeconômicas.
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Luyo, Sánchez Kelly Melina, Villarroel Jennifer Isabel Grande, Quispe Nelly Beatriz Sulca, Ynga Irvings Christian Minaya, and Galindo Edgard Xavier Izarra. "SHOP 360°." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/654830.

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SHOP 360° es una tienda virtual y aplicación para dispositivos móviles, que brindará ayuda a las familias peruanas en realizar compras domésticas para sus hogares de forma virtual, sin necesidad de salir de casa, cerca al lugar de su residencia o entorno más cercano, a la vez, brindará apoyo a las bodegas que deseen promocionar su marca por la red, con la finalidad de poder generar mayores ventas. Esta aplicación cuenta con localización instantánea, que permite visualizar los establecimientos más cercanos a nuestro domicilio, además, permite ver la variedad, stock y precios de diferentes bodegas. Los pagos se pueden realizar de distintas maneras, pueden ser transferencias interbancarias, yape, lukita, pago mediante tarjetas de débito o crédito. Este proyecto surgió a partir de la necesidad presentada por el usuario finalista y el bodeguero, debido a la pandemia COVID 19 que estamos viviendo en el presente año 2020, en muchos casos, la población dejó de asistir a las bodegas, supermercados, mercados, tiendas por miedo al contagio de otra persona, es por eso, que se empezó a dar más uso de la tecnología, como las compras virtuales y entregas por delivery. Las bodegas asociadas a SHOP 360° tienen claro el servicio que brinda al usuario respetando los protocolos de seguridad. Actualmente no existe competencia directa que se enfoque a empresarios Mypes. Por ello nace Shop 360° para brindar soporte al pequeño emprendedor. Asimismo, contamos con un equipo competitivo y motivado para poder llevar a cabo este proyecto, con la atención personalizada al cliente.<br>SHOP 360 ° is a virtual store and application for mobile devices that will help Peruvian families in making domestic purchases for their homes in a virtual way, without the need to leave home, close to the place of their residence or closest environment. At the same time, it will provide support to convenience stores that wish to promote their brand online in order to generate higher sales. This application has instant location, which allows you to view the establishments closest to you. In addition, it allows you to see the variety, stock and prices of different convenience stores. Payments can be made in different ways. For example: bank transfers, yape, lukita, debit or credit cards. This project arose from the necessity of the costumers and the convenience store owner due to the COVID 19 pandemic that we are experiencing in the current year 2020. In many cases, the population stopped going to the convenience stores, supermarkets, and local markets because the fear of catch the virus from another person. That is why technology began to be used more, such as virtual purchases and deliveries. The convenience stores associated with SHOP 360° are clear about the service they provide to the user meanwhile they are respecting security protocols. Currently, there is no direct competition that focuses on entrepreneurs. For this reason, Shop 360 ° was born to provide support to the small entrepreneur. Likewise, we have a competitive and motivated team to carry out this project, with the personalized attention of costumers.<br>Trabajo de investigación
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Urubek, Vladislav. "Marketingová strategie start-up projektu." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-234709.

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The diploma thesis is concerned with the marketing strategy proposal for start-up project. The thesis summarizes the theoretical knowledge about marketing strategy on the Internet. The practical part analyze the Project including the internal and external Environment. Marketing strategy is proposed according to analysis and marketing researches. At the end are suggested method of evaluating the effectiveness of the proposed strategy, financial demands and critical factors of success.
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Bergqvist, Jimmy, and Jens Ingelstedt. "Advertorials; an effective or destructive marketing practice? : The effect of advertorial deception on irritation, credibility, and attitude, both for the advertiser and the advertising medium." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, EMM (Entreprenörskap, Marknadsföring, Management), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-14229.

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The thesis explores advertorials, advertising made to look like editorial content, from a consumer behaviour perspective. Introduction                 Consumers are exposed to a staggering amount of advertisements each day. This so-called advertising clutter makes it difficult for marketers to reach the consumer. Therefore, in the late 1980’s marketers started to use unconventional ways of advertising. One of these was the use of advertorials, a form of advertising that borrows the appearance and other features from editorial material. Problem discussion       Since advertorials are made to look like editorial material, but is in reality an advertisement, it is of interest for researchers and practicing marketers alike to know what effects using them has on the brand. Previous research differ in the view on advertorials; some claim that it is a good way to advertise as it is seen as less intrusive and irritating, while others say that the deceptiveness makes people irritated. Purpose                        Through a quantitative case study of Aftonbladet.se, a Swedish news website, from a consumer perspective analyze the effects the level of deception of online advertorials have on 1) brand credibility, and 2) the irritation level, on both the medium and the advertiser. Also, 3) to thereafter examine if possible alterations in irritation and brand credibility trigger changes in brand attitudes towards medium and advertiser. Background                  Newspapers have long been dependent on the revenue from advertisement sales, even more so since the emergence of free newspapers and news web sites. With this in mind, the importance of advertorials stands clear. In the on-line world, where readers jump from article to article and from site to site, the advertorials play an important role in “catching” the reader and make him/her stay on the site. Moreover, advertorials is one of the formats of on-line advertising which commands the highest revenues. Frame of reference        The on-line context provides additional ways of deceiving a consumer, in comparison with print media. Therefore, the frame of reference focuses on previous research on the effects the deception can have with a consumer and the perception of the brands included; irritation, brand credibility, brand attitude, likeliness to return to site, and advertising avoidance. For later testing, 11 hypotheses were defined. Method                        The study uses a mixed method approach, with both quantitative and qualitative data. An experiment, with one control group and two different manipulations formed the basis for the data collection. 19 out of the 103 participants in the quantitative study were asked to participate in the qualitative study as well. Analysis                        As the distribution of the data was found not to be normal, the Kruskal-Wallis test was used to test the hypotheses. All hypotheses but one were accepted. Further, to explore the relationship between variables, hierarchical multiple regression analysis was also performed. Conclusion                   It was not possible to prove that a higher level of blend-in decreased credibility of any of the two brands, neither does induce more irritation. It was also not possible to discern a statistically significant effect on the attitude towards the brands, likeliness to return to Aftonbladet.se, or future avoidance of adverts by Volvo. However, several of the participants of the interviews expressed concern over the long-term effects the use of advertorials may have on the brand of Volvo. Further, advertorials are definitely highly deceptive, and almost half of the respondents did not realize they were reading an advert even at the lowest level of blend-in, which is currently used by Aftonbladet.se and Volvo.<br>Avhandlingen utforskar advertorials, reklam kommer att se ut som redaktionellt innehåll, från en konsument beteende perspektiv. Introduktion                Konsumenter exponeras dagligen för oerhörda mängder reklam. Detta gör det svårt för marknadsförare att nå konsumenten. Sedan slutet av 1980-talet har vissa marknadsförare därmed börjat använda okonventionella metoder för reklam. En av dessa är användandet av ”dolda annonser”, en form av reklam som lånar utseende och andra funktioner för att smälta in med redaktionellt material i tidningar, på webbsidor och så vidare. Problemdiskussion       Eftersom ”dolda annonser” är gjorda för att likna redaktionellt material, men i själva verket är en annonser är det av intresse för både forskare och praktiserande marknadsförare att veta effekterna användandet har på deltagande företags varumärken. Tidigare forskning skiljer sig i synen på dessa ”dolda annonser”, vissa hävdar att det är ett bra sätt att göra reklam, eftersom det ses som mindre påträngande och irriterande, medan andra säger att dess vilseledande natur faktiskt gör människor uppretade. Syfte                            Genom en kvantitativ fallstudie av Aftonbladet.se, en svensk nyhets-site, från ett konsumentperspektiv analysera effekterna på 1) varumärket trovärdighet, och 2) irritationsnivån, både på annonsorganet och annonsören, när ”dolda annonser” smälter in mer med redaktionellt innehåll. Dessutom, 3) att därefter undersöka om eventuella ändringar i irritation och varumärkestrovärdighet leder till förändringar i attityd mot annonsorganet och annonsören. Bakgrund                     Tidningar har länge varit beroende av intäkterna från annonsförsäljning. I takt med att framväxten av gratistidningar och nyhets-siter har försvårat marknaden har ”dolda annonser” blivit en allt viktigare inkomstkälla. I den elektroniska världen, där läsare kan hoppa från artikel till artikel och från plats till plats, spelar ”dolda annonser” en viktig roll i att fånga läsaren. Referensram                 Online-kontextet ger större möjligheter att vilseleda konsumenten i jämförelse med tryckta medier. Därför är den teoretiska tungdpunkten lagd på tidigare forskning om effekterna vilseledande marknadsföring kan ha på en konsuments  uppfattning av deltagande varumärken vad gäller irritationsnivå, varumärkestrovärdighet, attityd, sannolikhet att återvända till webbplats, samt reklamundvikande. Ur tidigare forskning konstruerades 11 hypoteser för senare prövning. Metod                          Studien använder en blandad metodstrategi, med både kvantitativa och kvalitativa data. Ett experiment med en kontrollgrupp och två olika manipulationer låg till grund för insamlingen av uppgifter. 19 av de 103 deltagarna i den kvantitativa delen ombads att delta i den kvalitativa studien med. Analys                          Eftersom fördelningen inte var helt normalt distribuerad användes Kruskal-Wallis test för att testa hypoteserna. Resultatet var att alla hypoteser utom en godkändes. Relationen mellan variabler undersöktes också genom hierarkisk multipel regressionsanalys. Slutsats                         Det var inte möjligt att bevisa att annonser som smälter in mer leder till minskad trovärdighet för någon av de båda varumärkena, och inte heller lockar fram mer irritation. Det var inte heller möjligt att urskilja en statistiskt signifikant effekt på attityd gentemot varumärken, sannolikheten att återvända till Aftonbladet.se, eller framtida undvikande av annonser av Volvo. Dock uttryckte flera av deltagarna i intervjuerna oro över de långsiktiga effekterna användning av ”dolda annonser” kan ha på varumärket Volvo. Vidare är definitivt annonserna mycket vilseledande, och nära hälften insåg inte de läste en annons även på nivån som används av Aftonbladet.se och Volvo idag.
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Tkachenko, Sergii, and Kristina Rib. "Enforcing sustainable sourcing: A framework based on best practices." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Marketing and Logistics, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-23875.

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Problem – Companies are increasingly focusing on sustainability issues in response to internal and external pressure. Research on sustainable performance of focal companies is vast; however there is a lack of guidelines for managing sustainability in extended supply chains. Scholars claim a need for additional research on intra- and inter-organizational diffusion of best sustainable practices. Besides, the outcomes of sustainable sourcing practices are still uncertain. The gap between potential benefits of sustainable sourcing and actual performance is attributed to lack of capabilities, instruments, and efficient processes. Purpose – The purpose of this paper is to explore existing sustainable sourcing practices which are used by leading multinational companies. Based on the obtained knowledge we aim to develop a framework that will suite as a guideline for enforcing sustainable sourcing practices. Method – The research has been conducted through the method of grounded theory, enabling the researchers to constructively interpret data from documentary primary data and semi-structured interviews. This approach was utilized in order to explore what are the most common practices of managing sustainable sourcing applied by the companies awarded as Industry leaders by the Dow Jones Sustainability Index. Conclusion We found that a commonly accepted approach towards managing and enforcing sustainable sourcing is absent both in theoretical discourse and practice. However, the most frequently mentioned tools and approaches were defined. They include the adoption of suppliers’ code of conduct, establishment of dedicated sustainability departments, procurement personnel training, suppliers’ capability building, risk assessment and categorization of suppliers, IT platforms for information sharing, supplier self-assessment, audit, joint projects with suppliers, meetings and conferences, and suppliers’ scorecards. Finally, we developed a Sustainable Sourcing Enforcement framework which could serve as a guideline to enforce supplier’s commitment to act sustainably. The framework consists of five chronologically connected pillars: Objectives alignment, Commitment creation, Supplier selection, Ongoing development and Work with stakeholders.
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Holm, Pontus, Max Banfalvi, and Alex Berlin. "Why CSR is a win-win concept : An explanatory study of the impact of CSR (Corporate Social Responsibility) on the attractiveness towards an employer." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-96331.

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Background: ​The concept of CSR has become a more discussed topic in relation to employer attractiveness in recent years. Recent research pointed in the direction of CSR to be a vital tool to be utilised in order for employers to enhance their employer attractiveness. By implementing CSR within an organisations agenda, will initially increase the number of job applicants. However, employer attractiveness in relation to CSR was still treated as a generic term, and not divided into specific values. Therefore, the authors divided​ ​the values within employer attractiveness (Interest, Social, Economic, Development and Application Value) and investigated which of the five values within employer attractiveness that were positively impacted by CSR. Purpose: ​The purpose of this paper was to explain how CSR impact employer attractiveness. Methodology: ​This thesis had a quantitative research method based on previous studies, hence, a deductive approach. The purpose was of an explanatory nature and the authors utilized a cross-sectional research design. The authors created an online survey that gathered 280 responses through the use of non-probability sampling in the form of a convenience sample. Findings: ​In this study, four out of the five hypotheses were accepted meaning that CSR positively impacts employer attractiveness. Furthermore, the authors cross-checked the independent and dependent variables together with control questions such as gender, age and occupation. Resulting in gender, age and occupation not having a significant impact on the result. Conclusion: ​The authors conclude that CSR positively impacts employer attractiveness through the measured values of Interest, Social, Development and Application Value. The authors could not conclude that CSR had a positive impact on Economic Value meaning that the hypothesis (H3) was rejected.
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Vilaca, Camila S. "An Analysis of Sustainability in Business: Focused on Understanding Sustainability Indices in the Brazilian Market." Ohio : Ohio University, 2009. http://www.ohiolink.edu/etd/view.cgi?ohiou1236101931.

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Moquist, Sundh Ellinor, Olsson Elsa Miras, and Alexandru Stoica. "Sustainability in Small and Medium-Sized Enterprises : A case study on the Human Resource practices in the Jönköping region." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35615.

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Background: Sustainability is a growing trend which companies should acknowledge and incorporate. The role HR can be a direct contributor in the integration of sustainability. SMEs’ characteristics can facilitate the implementation of sustainability, which can be a source of competitive advantage.   Purpose: To examine the integration of sustainability through HR practices in SMEs, in the Jönköping region.   Method: An exploratory and an abductive approach were used to fulfill the purpose of the thesis. The explanation building strategy was used to analyze the data. Theories from the literature were compared with the empirical findings to identify patterns, based on the categories within the HR practices. The empirical data followed a qualitative method and was based on a multiple-case study, consisting of ten interviews with SMEs.   Main findings: SMEs in the Jönköping region had a high level of understanding in terms of sustainability. The HR practices were utilized for a better integration of sustainability. Incorporating sustainability in the firm’s values was the most effective way. This was achieved through integrating sustainability in the different HR practices; by communicating its value to employees, emphasizing it during the recruitment to assure value alignment, as well as explaining it during training activities.   Managerial implications: The findings showed that managers could benefit from considering the suggested HR practices for the integration of sustainability. As a result, other regions in Sweden can take advantage and learn from the case of the Jönköping region.
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Brodersen, Pauline, Johanna Håkansson, and Rodrigues Coelho Viktor Pombal. "Circular Economy, the future economy model for retailers : A qualitative study on retailers understanding of Circular Economy and their sustainability work progress." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-95338.

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This thesis is about Circular Economy and sustainability through a retailer’s perspective. There has also been a focus on researching and trying to find out if the size of the retailer matters in a sustainability perspective and to achieve a Circular Economy. The research that has been made is done with a deductive approach and a qualitative method. Interviews have been held over a timeframe of a week in May 2020. Because of the pandemic, Covid-19, all of the interviews were held over telephone or email to ensure safety for all respondents, including the safety for the authors. The theory chapter has been conducted through peer-reviewed articles and literature. This chapter has then been divided into smaller parts chapters, as Circular Economy, Sustainability and Supply chain, and Triple bottom line. After the theory chapter the method in how the research have been done and why specific methods have been preferred over others. Following chapter is the empirical findings bundled together with analysis, each interview comes first separately and divided in the same way as the theory and are then compared in an analysis. The conclusion is that retailers need to continue working to become more sustainable. A way for retailers to present their work towards Circular Economy and sustainability is to be transparent and will reach consumers’ which can lead to higher reliability. There is a difference between larger and smaller retailers, it is in how the larger retailers have worked more towards incorporate Circular Economy model and sustainability in comparison to the smaller retailers.
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Kornmann, Jan, and Marcus Adolfsson. "CSR activities within service corporations : A case study about how four legal jurists and their service corporation conduct CSR activities with primary focus on SME law firms." Thesis, Jönköping University, JIBS, Business Administration, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-13108.

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<p>Purpose: The purpose of this thesis is to interview four legal jurists in order to explore how they conduct CSR activities within their service corpora-tion, with primary focus on SME law firms.</p><p>Background: A current issue to address concerning the conduct of business these days is CSR activities. Although, the previous research concerning CSR activities and the service sector is limited.</p><p>Theoretical Framework: The theoretical framework is divided into four parts; a general part concerning the concept of CSR activities, a review of earlier studies of CSR activities, the stakeholder theory and finally the theory about the triple bottom line.</p><p>Method: A qualitative case study was employed in order to answer the purpose. The most suitable research approach was a combination of a deductive and partially an inductive approach. The primary data consisted of semi-structured interviews. The secondary data were used in order make a comparison in relation to manufacturing corporations.</p><p>Empirical findings & Analysis: As for all corporations an integration of voluntary social and environmental concerns in their business operations are considered as CSR activities. A significant concern is CSR activities that the inter-viewed service corporations experienced was the lack of human and economic resources to deal with CSR activities. Furthermore, the lack of stakeholder pressure does not facilitate the matter of implementing more CSR strategies into the corporations‟ business conduct. As a result of the lack of stakeholder pressure the interviewed corporations tend to only take part in CSR activities that create goodwill value for the corporation. According to the interviewed service corporations CSR activities is a new phenomenon that is likely to become a bigger part of their business conduct in the future.</p><p>Conclusion: The interviewed corporations tend to focus their CSR activities to-wards the social activities since this is the kind of activities that is closely connected to the core business.</p>
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Hinzmann, Celina, and Rebecca Stark-Nässlin. "Sustainability in the Fast Fashion Industry. A quantitative Study on Consumers’ Brand Attitude towards Green Brand Extensions andits Effects on Brand Loyalty." Thesis, Umeå universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-173282.

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Only a few industries face challenges regarding sustainability to the same extent as the fashion industry being one of the largest consumer industries and the second most polluting industry in the world. These challenges are encouraged by the fast fashion business model, which is dominant in the sector and relies on the quick responsiveness to latest fashion trends while maintaining low prices, encouraging more consumption and shorter product life cycles. On the other side, a consumer shift towards more environmental consciousness can be observed leading to most fast fashion brands integrating sustainability in various forms into their products and services. A path that many fast fashion brands take in order to become more sustainable is the strategy of green branding through green brand extensions. Green brand extensions (GBEs) involve the application of an established brand name to new and greener products due to environmental considerations of the brand and can be divided into green line extensions (GLEs) and green category extensions (GCEs). Due to identified research gaps concerning how green brand extensions change consumer attitudes as well as the relationship between brand loyalty and the green image of brands, the following research question got developed to gain in-depth in consumer behavior in the fast fashion industry related to green brand extensions: RQ: How do green brand extensions of fast fashion brands affect the consumers’ parent brand attitude and brand loyalty? This primary study that aims to answer the research question was conducted following a deductive research approach and adopting a quantitative research design through collecting data by means of a web questionnaire. Thereby, the brand attitude of fashion consumers on green line and green category extensions as well as the relationship to brand loyalty got investigated focusing on Generation Y and Z as largest consumer groups of fast fashion. The main results of the study are that the introduction of a GLE by a fast fashion brand generally leads to a more positive brand attitude and a slightly improved brand loyalty of consumers towards the parent brand. However, when introducing a GCE, the launch has rarely a positive effect on the brand attitude and brand loyalty of consumers towards the parent brand. The relationship of GLEs and brand attitude is thereby moderated by the environmental concern of consumers as well as their friends and by the initial brand attitude towards the fast fashion brand. The relationship of GLEs and brand loyalty on the other hand is only moderated by environmental concern of consumers and the initial brand attitude. Looking at GCEs and their relationship with brand attitude as well as brand loyalty, it is influenced and moderated by the age of consumers, the environmental concern of their friends as well as consumers’ initial brand loyalty towards the parent brand.
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Adolfssson, Alexander, and Marie Åström. "Development Finance Institutions’ Effect on The Fund Manager’s Investment Decisions : Balancing Financial Performance Goals and Development Impact Objectives." Thesis, Umeå universitet, Företagsekonomi, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-124744.

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Development Finance Institutions (DFIs) have played a crucial role in moving socially responsibility considerations up on the private equity industry’s agenda. DFIs add a development impact criterion to traditional financial performance goals in the investment industry and play a catalytic role by mobilizing other investors. The gap in research regarding DFIs implications and significance in the investment community from a SRI perspective is evident. The development impact objective introduced by the DFIs is examined to understand its effects on fund managers’ decision-making and if it exists a trade-off between this objective and financial performance. An understanding of how DFIs control fund managers to act in accordance to their objective as well as how they determine compensation schemes to incentivize them to pursue high return on investments, is discussed in relation to the agency theory. Furthermore, stakeholder/shareholder consideration is examined in relation to the subject. The aim of this study is to examine how the behavior of fund managers is affected by the involvement of a DFI investor and try to add to the understanding of their significance as institutional investors in developing markets. Previous studies have been more focused on determining the financial performance of socially responsible investments by using very similar quantitative data collection methods. This thesis undertakes an in-depth approach with the purpose to understand the fund manager’s drives as well as how a DFI involvement affects the behavior and decision-making process.   This thesis undertook a qualitative research strategy and semi-structured interviews were used as the tool to understand the fund managers’ personals beliefs and perceptions of how the relationship with DFIs affect them. The selection criteria for the fund managers was that they needed to work in a fund in which a DFIs has invested. We also included DFI investors in order to understand their point of view. The interview was recorded, transcribed and later divided into themes in accordance with the thematic approach, following six steps. Our findings show that Development Finance Institutions plays an important role in emerging markets and affect fund manager behavior to a certain extent. They did not perceive a trade-off between financial performance goals and development impact objectives. We conclude that DFIs increase fund manager focus on ESG/SEE elements in the investment process. DFIs requirements and reporting obligations is used as a tool to ensure that the fund manager act in accordance to DFI objective. The fund managers were neither willing to sacrifice commercial return in favor of development impact. Lastly, the interest among the DFIs and commercial investors is fairly similar, hence reducing the conflict of interest between investors.
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43

Chuang, Kum Min, and 莊琨閔. "The Factor Analysis of on- line Business Information." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/11711929876477591557.

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碩士<br>中國文化大學<br>會計研究所<br>91<br>The Internet has been a major source of information for people. Some conventional means of communication such as annual, semiannual, quarterly report, and public statement between individuals and corporations are not as effective and updated as they are used to be. That more and more firms are posting both non-financial and financial data on the Internet has raised some issues. The research is to categorize and analyze the context unveiled on the Internet by corporations. In the research, I apply the fifty essences of information, issued by Chin — Yin Lin in 2001, as variables. My samples are the Top 100 E-valued domestic compa-nies, ranked by common wealth in 2001 January. I analyze the principal components analysis to pin down what sorts of information is the most highlighted by those high-ranking companies. According to my research, the on the Internet financial information is divided into 17 different factors: Factors of annual financial report, dissemination of news and in-troduction of website, multimedia and background information, current state, prospect of future development, internal management, research and development, inves-tor—friendly interface, predication of finance, marketing, pre-audit, web-linking function, company’s resources, built-in searching function, web information security, related companies, interaction between investors and firms. In conclusion, only five of 17 fac-tors are related to the financial data, indicating that the Top 100 E-valued companies in Taiwan puts great emphasis on the design of their websites and information about themselves respectively.
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HSIH, SHIEH-SHUANG, and 謝雙拾. "Analyzing the on-line business models in China." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/84567303588451178513.

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碩士<br>逢甲大學<br>經營管理碩士在職專班<br>100<br>Abstract The Development of e-commerce had past over 20 years in the United States. Shopping on the Internet will account for a large part of the purchasing patterns. Because of web, the purchasing behaviors of customers have gradually changed. Customers can select the favoriate purchasing model among various shopping channels. It also casues the internet shopping behaviors more flexible and fast. Retail shopping market will be the integration of physical and virtual world. Every store will have its own network, like the traditional storefront renovation in the future. However, the development of Chinese e-commerce jumps directly to maturity market, and now the Chinese e-commerce is no longer the old Amon.In the future Chinese will dominate the world e-commerce market. Therefore, this study aims to explore various Internet-related information. We also collect the current consumption patterns of China&apos;&apos;s Internet shopping behavior and conduct Internet research directions and plans.
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Lin, Chien Wei, and 林健瑋. "On the Business Operations of Small Appliance Dealers Using On-line/Off-line Integrated Mechanism." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/08263747186216478101.

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碩士<br>長庚大學<br>商管專業學院碩士學位學程在職專班經營管理組<br>103<br>Because of the prosperity of the Internet, online shopping has grown so fast. Besides, Business to Business (B2B) Business to Consumer (B2C) and Consumer to Consumer (C2C), a new type of consumption pattern, Online to Offline (O2O), has emerged. This new pattern has immediately got acceptance in the market. This study investigates how consumers relate their online shopping experience to their purchasing behaviors and their decision making process. This study evaluates the possibilities for small domestic appliance shops to run their own auction page. 369 questionnaires collected anonymously have been statistically analyzed, which shows buying factor of consumer effect of relationship bonding proven by 84% of participants believe it is necessary to actually see the products before the purchase is being made. The study suggests small domestic appliance shops have their auction page to increase average cover. After cross analysis financial bonds and social bonds and structural bonds, it shows direct relation with purchasing power. The integration of O2O, the transformation of offline business model in Taiwan, efficiently increases the profit by more exposure. We can understand the demand and purchasing power or consumer in this study.
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Chang, Ching-Lun, and 章經綸. "Platform Business Models: Acase Study of "Global On-Line"." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/eb88ds.

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碩士<br>國立交通大學<br>管理學院高階主管管理碩士學程<br>93<br>The main focus of this research is to explore the e-commerce bisiness model related to a "platform" which has been used in the on-line incom tax payment via credit card. Within the scope of this work, it is intended to have in-depth discussions in the area of business models and their structure, the key success factirs and the entry barriers to build up to maintain competitive advantages for the future growth and prospect. In contrast to the “fully vertical integration, with commitment of enormous capital investment and resources, the approach that Intel, Microsoft and AT&T are taking, Global On-Line(GOL), a small to medium size enterprise, has developed an e-commerce platform, integrating all key partners and successfully positioning itself as an on-line application solution provider. It only took two years for this idea to advance from the incubation phase, the planning stage to the final and on line launch. GOL has created a value proposition and invited all key partners to foster this business model via creating synergy for all parties involved. Again, this case has further reinforced the criticality of execution in the business arena! An idea looks good on the paper, but will not sell until it has been implemented with the right strategy at the right timing.
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Lu, Chien-Hui, and 呂建輝. "Business Proposal - Global Asset Manager To Build On-Line Retail Business in Taiwan Market." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/8sxc5p.

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48

Mashaba, Sylvester. "Risk assessment of overhead line hardware on the Eskom distribution business." Thesis, 2015. http://hdl.handle.net/10539/17674.

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This research report describes a holistic view of the impacts that ESKOM Distribution is currently facing due to poor quality overhead line fittings supplied by local and international manufacturers. Overhead line fittings are components/hardware used to connect power lines to function as a network. The purpose of this research report is to develop an effective overhead line fitting evaluation methodology which will encompass technical requirements to qualify manufacturers of overhead line fittings to supply ESKOM. The report describes, supported by case studies, poor manufacturing processes contributing to overhead line fitting failures. A Microsoft Excel evaluation spreadsheet was developed to evaluate fittings from the technical point of view and ensure compliance to ESKOM’s technical requirements. The evaluation is conducted on submitted documentation and later samples are inspected at the manufacturing premises. The final result of the evaluation is determined by calculating a weighted score for each item. An acceptance score of more than 70% qualifies manufacturers.
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Shih, Tsun-Shiang, and 施尊翔. "An On-line Business Model for Traditional Market’s Food Ingredients Vendors." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/06511309158640123693.

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碩士<br>國立臺灣大學<br>商學研究所<br>104<br>With the development of computer, mobile device and the Internet, e-commerce companies bloomed. Consumers are gradually used to buying products on the Internet by their computer or mobile devices. In Taiwan, e-commerce companies provide services in different industries, including food, clothing, housing, transportation, education and entertainment industries. In the food ingredients industry, more and more food ingredients e-commerce companies which provide consumers an easier and time-saving way to buy food ingredients enter this market. The revenue of traditional market’s food ingredients vendors declines year by year. Moreover, supermarkets which sell food ingredients also eroded vendors’ revenue. Therefore, this research aimed to build an online business model for traditional market’s food ingredients vendors. The thesis separated the food ingredients supply chain into two kinds. The first kind is the traditional channel which means all the food ingredients are sent to the wholesale market and auctioned. After dealers get food ingredients, they sell these products to retailers, then retailers sell them to the end-users. After analyzing every part of this channel, this thesis found out a niche market for the traditional market’s food ingredients vendors. The other kind is e-commerce channel. The thesis separated food ingredients e-commerce companies into four kinds and analyzed these companies by examining their information flow, logistic and cash flow as a reference of new business model. In the end, this thesis built a feasible new business model to B2B market which combined online platform to collect orders, third-party payment to provide online cash flow service, and moto express to lower deliver cost. Then, it used the Value Creation Cycle to show the partnership of each player and the value-adding process in this business model.
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Wang, Pei-Fen, and 王蓓芬. "The Pricing and Business Model of On-Line Digital Music Industry." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/13984681534467345431.

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碩士<br>淡江大學<br>管理科學研究所企業經營碩士在職專班<br>92<br>Many changes in music market have taken place rapidly. Both dgital music and new transmission technologies have transformed music industry as a whole. Disruptive technologies have changed music industry’s structure and value chain. New business models are being created over time and become ever so complicated, which marks an unprecedented challenge to the music industry having to face a highly uncertain environment and crisis. The purpose of this paper is to thread through the traces of On-Line Digital Music and to find a generalization with which business and pricing models can be created and evaluated. The methodology of this paper is based on case studies and in-depth interviews. Three models, namely “MERSI Management Skills, business model and pricing model” are employed and a generalization of On-Line Music Industry’s Business and Pricing Model is concluded . Such one is examined through a few findings of this research and hopefully could be used to create a better On-Line Music Industry’s Business and Pricing Model that benefits a win-win situation amongst music companies, distributors and consumers.
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