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Journal articles on the topic 'Online booking systems'

Author: Grafiati

Published: 7 September 2021

Last updated: 21 June 2025

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1

Mondal, Swapnajeet. "Online Chatbot Based Ticket Booking System." International Journal for Research in Applied Science and Engineering Technology 13, no. 4 (2025): 5890–92. https://doi.org/10.22214/ijraset.2025.69698.

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Online-based ticket booking systems are innovative solutions that optimize and automate the ticket booking process for users. The chatbot understands your enquiries, processes enquiries, and provides confirmation of actual availability, pricing, and bookings. By eliminating the need for manual intervention, the system improves the user experience, reduces booking errors, and accelerates the overall process. Integrating a secure payment gateway ensures seamless transactions, but an intuitive and user-friendly interface allows a wide range of users to access the system. This solution is customiz

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Kamble, Apeksha. "Turf Tracker Application." International Journal for Research in Applied Science and Engineering Technology 12, no. 4 (2024): 3457–60. http://dx.doi.org/10.22214/ijraset.2024.60676.

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Abstract: To solve the Sports venues booking problems, Turf Tracker Application is designed, combining the experience of the existing online booking systems, the main methods and the major ideal of building these systems in different cities. The basic functions of the system are designed according to the general requirement analysis, including user's registration and login, online sports venue booking, personal center and database construction. The development of the system used Java programming language, J2EE for backend development, Spring Boot (a Web platform development technology), MySQL

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Ahameed, Mr J. Noor, and G. KARTHICK KUBARE. "Online Flight Reservation System." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 03 (2025): 1–9. https://doi.org/10.55041/ijsrem42404.

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The Online Flight Reservation System is a web-based application designed to facilitate the booking and management of flight tickets for users while providing administrative control over flight schedules and reservations. Built using PHP for backend processing, Bootstrap, CSS, and HTML for a responsive user interface, and AJAX, jQuery, and JavaScript for interactive and real-time updates, this system ensures a seamless and efficient flight booking experience. The system consists of two primary modules: User Module: Users can register and log in securely. Search for available flights based on de

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Rus, Rozalia Veronica, and Adina Letiţia Negruşa. "Online Hotel Booking Systems in Romania." Procedia Economics and Finance 15 (2014): 1235–42. http://dx.doi.org/10.1016/s2212-5671(14)00583-8.

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Howe, Shaun. "Online booking systems for dental appointments." Dental Nursing 8, no. 11 (2012): 722–25. http://dx.doi.org/10.12968/denn.2012.8.11.722.

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Jedin, Mohd Haniff, and Kohila Ranjini Annathurai. "Exploring travellers booking factors through online booking agency." International Journal of Business Information Systems 35, no. 1 (2020): 45. http://dx.doi.org/10.1504/ijbis.2020.10031636.

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Jedin, Mohd Haniff, and Kohila Ranjini Annathurai. "Exploring travellers booking factors through online booking agency." International Journal of Business Information Systems 35, no. 1 (2020): 45. http://dx.doi.org/10.1504/ijbis.2020.109531.

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Chaku, Dr Shweta, Shivam Kumar Jha, Subh Raj,, Shriya Sharma,, and Anurag Kumar. "B-Ezy - A Booking Web Application." International Scientific Journal of Engineering and Management 04, no. 04 (2025): 1–9. https://doi.org/10.55041/isjem02637.

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The digital era demands seamless integration of online booking systems across sectors like healthcare, transportation, and hospitality. B-Ezy emerges as a unified web application designed to consolidate fragmented service bookings—flights, hotels, taxis, and car rentals—into a single platform. Built with a modular architecture using Spring Boot (backend), React (frontend), and JWT (security), B-Ezy integrates real-time availability updates, proximity-based taxi booking,

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R, Dr Pallavi. "Online Chatbot Based Ticketing System." International Journal for Research in Applied Science and Engineering Technology 13, no. 5 (2025): 2467–74. https://doi.org/10.22214/ijraset.2025.70726.

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This research introduces a smart Museum Ticket Booking System powered by AI, aimed at simplifying the ticket reservation process and improving public access to cultural spaces. At the heart of the system is an intelligent chatbot that guides users through booking, ensuring a smooth and interactive experience. It also features secure payment handling that supports various payment methods, generates digital tickets with QR codes automatically, and offers a user-friendly, responsive web interface. Built using the Flask framework on the backend and SQLite for managing bookings, the system uses Boo

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Аlyamkina, Аlina, Vyacheslav Kitsis, Sergej Teslenok, and Kirill Teslenok. "ONLINE BOOKING ON THE SERVICE WEBSITE ON RESERVING HOTELS ON THE INTERNET HORSE21." GEOGRAPHY AND TOURISM, no. 44 (2018): 13–22. http://dx.doi.org/10.17721/2308-135x.2019.44.13-22.

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Purpose. The purpose of the article is to analyze the technological features of the online booking system as an example Horse21. Methods. Used research methods such as: system, analysis of literature and Internet sources, comparative, statistical. Results. As a result of the study, the importance of modern information and communication computer technologies that are currently most widely used when booking places in collective means of accommodation, their advantages and the main directions of online booking development in the tourism industry have been determined. The main attention is paid to

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Chang, Chia-Ming, Li-Wei Liu, Hsiu-Chin Huang, and Huey-Hong Hsieh. "Factors Influencing Online Hotel Booking: Extending UTAUT2 with Age, Gender, and Experience as Moderators." Information 10, no. 9 (2019): 281. http://dx.doi.org/10.3390/info10090281.

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As people feel more comfortable using the Internet, online hotel bookings has become popular in recent years. Understanding the drivers of online booking intention and behavior can help hotel managers to apply corresponding strategies to increase hotel booking rates. Thus the purpose of this study is to investigate the factors influencing the use intention and behavioral intention of online hotel booking. The proposed model has assimilated factors from the extended Unified theory of Acceptance and use of Technology (UTAUT2) along with age, gender, and experience as moderators. Data were collec

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Meng, Yi, and Yuan Gao. "Research on Online Reservation Preference of Hotel Consumers Based on Joint Analysis Method." International Journal of Enterprise Information Systems 15, no. 4 (2019): 75–86. http://dx.doi.org/10.4018/ijeis.2019100105.

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With the rapid development of e-commerce, the online booking of hotel websites has become a very common way of booking. With a large number of tourists booking hotels online, with huge turnover, many online travel agencies pay more and more attention to the development, operation. and maintenance of the websites. For those online booking websites which provide hotel reservation information services, it is very important for their survival and development that they can satisfy customers, reduce their risk perception, and enhance their repeated purchase behavior in the process of hotel booking.

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AUGUSTINE, JACOB. "Online Chatbot Based Ticketing System." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem46631.

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Abstract - This research introduces a smart Museum Ticket Booking System powered by AI, aimed at simplifying the ticket reservation process and improving public access to cultural spaces. At the heart of the system is an intelligent chatbot that guides users through booking, ensuring a smooth and interactive experience. It also features secure payment handling that supports various payment methods, generates digital tickets with QR codes automatically, and offers a user-friendly, responsive web interface. Built using the Flask framework on the backend and SQLite for managing bookings, the syst

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Mr. A.N. Mhetre, Mahesh Kadam, and Sahil Kalambe. "A Survey on Modern Online Ticket Booking Systems." International Journal of Scientific Research in Computer Science, Engineering and Information Technology 10, no. 6 (2024): 981–87. https://doi.org/10.32628/cseit2410460.

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This study examines developments in the design and operation of online movie ticket booking systems and provides a thorough overview of the integration of secure QR code technologies, with a focus on visual cryptography. Although they make data access and exchange more efficient, QR codes are susceptible to risks such data tampering, counterfeiting, and unauthorized access. The use of visual cryptography to safeguard QR code data by splitting the code into discrete, unintelligible "shares" that must be combined in order to reconstruct the original data is the main topic of this survey. This st

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Pawan, Kumar, and Vineet Kumar Dr. "Barriers toward Purchasing Online Travel Services: A Study of Indian Travel Agencies." International Journal of Innovative Science and Research Technology 8, no. 3 (2023): 1913–16. https://doi.org/10.5281/zenodo.7802288.

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Online travel booking has been growing in popularity in India in recent years. However, despite the convenience it offers, there are still some barriers that prevent many people from using it. This study aimed to identify the barriers to online travel booking in India and to provide recommendations for how these barriers can be overcome. The study was conducted through an extensive review of existing literature and a survey of 500 individuals or interviewed 20 travelers who had booked travel online in the past year. The results showed that the main barriers to online travel booking were a lack

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Vukasović, Tina, and Vlaho Mihač. "Trends in the Online Booking of Hotel Accommodation." International Journal of E-Services and Mobile Applications 13, no. 1 (2021): 60–76. http://dx.doi.org/10.4018/ijesma.2021010105.

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New technologies and tourist habits are the main reasons for the constant development in tourism. Tourist surfs through so many websites and promotional messages before making a final decision on which hotel to book. The hotel must invest in the development of a modern reservation system. The research is aimed at elaborating systems, trends, and innovations in online hotel accommodation sales in the Republic of Croatia. The authors have set the following research questions: (1) Which systems are used in hotel sales and marketing departments, and what are they used for in Croatia? (2) What is t

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Vlahović, Olivera, Žarko Rađenović, Djurdjica Perović, Vesna Vujačić, and Kristina Davidović. "Digital Transformation in Tourism: The Role of E-Booking Systems." Croatian Regional Development Journal 5, no. 2 (2024): 129–45. http://dx.doi.org/10.2478/crdj-2024-0012.

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Abstract The tourism industry has undergone significant transformation with the rise of digital technologies, particularly online booking systems. E-booking platforms have revolutionised how customers plan and book their travel, offering convenience, cost-efficiency, and the ability to access real-time information through smartphones and other digital devices. These systems not only streamline administrative and operational tasks for businesses but also provide valuable insights by analysing customer data to tailor services and predict trends. This study explores the critical role of e-booking

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biswas, Shuvajit. "Online Chatbot Based Ticketing System." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem47718.

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Abstract - In recent years, the digitization of public services has significantly improved user experiences across various sectors. However, many museums still rely on outdated manual ticket booking systems, which often lead to long queues, booking errors, and visitor dissatisfaction. This research paper proposes the development of an online chatbot-based ticketing system designed specifically for museums to overcome these limitations. The chatbot integrates multilingual support, automated ticket issuance, and a secure payment gateway to offer a seamless and efficient booking process. By lever

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Son, Minkyung, and Namil An. "The Impact of Online Ticket Booking Platform Quality on Customer Satisfaction." Asia Cultural Creativity Institute 4, no. 2 (2024): 69–89. https://doi.org/10.54385/cbt.2024.4.2.69.

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As performing arts culture rapidly expands, the quality of online ticket booking platforms is becoming increasingly important. This study analyzes the relationship between platform quality and customer satisfaction, focusing on how customers perceive platform quality. Surveys were conducted with consumers who have experience with online ticket bookings, and multiple regression analysis was used to evaluate the impact of platform quality on satisfaction. Results show that information quality, system quality, and service quality all positively affect customer satisfaction, with system and servic

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Constantinos, Halkiopoulos, Antonopoulou Hera, Papadopoulos Dimitrios, Giannoukou Ioanna, and Gkintoni Evgenia. "Online reservation systems in e-Business: Analyzing decision making in e-Tourism." Journal of Tourism, Heritage & Services Marketing 6, no. 1 (2020): 9–16. https://doi.org/10.5281/zenodo.3603312.

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<em>Tourism is one of the fastest growing industries worldwide and in general, the Internet continues to gain importance in the tourism sector. The study focuses on exploration of knowledge of online booking systems and on the views of local students-users concerning the booking rate based on these online systems. Another perspective of this project is to investigate the decision-making process (emotion-focused) that they follow in order to choose a tourist destination via online booking systems. For the purposes of this study, three scales were administered E-WOM and Accommodation Scale, Emot

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Antonio, Nuno, Ana de Almeida, and Luis Nunes. "Big Data in Hotel Revenue Management: Exploring Cancellation Drivers to Gain Insights Into Booking Cancellation Behavior." Cornell Hospitality Quarterly 60, no. 4 (2019): 298–319. http://dx.doi.org/10.1177/1938965519851466.

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In the hospitality industry, demand forecast accuracy is highly impacted by booking cancellations, which makes demand-management decisions difficult and risky. In attempting to minimize losses, hotels tend to implement restrictive cancellation policies and employ overbooking tactics, which, in turn, reduce the number of bookings and reduce revenue. To tackle the uncertainty arising from booking cancellations, we combined the data from eight hotels’ property management systems with data from several sources (weather, holidays, events, social reputation, and online prices/inventory) and machine

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Chen, ChihChien, Karen Xie, and Shuo Wang. "The influence of incidental affect and mood-changing price on online booking intention." Journal of Hospitality and Tourism Technology 8, no. 3 (2017): 357–71. http://dx.doi.org/10.1108/jhtt-07-2016-0036.

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Purpose This paper aims to examine the joint influence of incidental affect and mood-changing prices on consumers’ hotel booking intention in an online purchase context. Design/methodology/approach Based on the integrative framework of affect evaluation and affect regulation, a 3 × 2 full factorial between-subject online experiment in an online booking scenario is developed to investigate how consumers’ booking intentions change by mood inductions (happy, neutral and sad) and price levels (below versus above reference price). Findings Results showed that when the observed price was a mood-thre

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Manarte, Lucas. "Technology and Access to Healthcare with Different Scheduling Systems: A Scoping Review." Healthcare Informatics Research 30, no. 3 (2024): 194–205. http://dx.doi.org/10.4258/hir.2024.30.3.194.

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Objectives: Online consultation scheduling is increasingly common in health services across various countries. This paper reviews articles published in the past five years and reflects on the risks and benefits of this practice, linking it to a recent Portuguese pilot project.Methods: A search for articles from Web of Science and Scopus published since 2018 was conducted using the terms “online scheduling,” “online booking,” and “consultations.” This search was completed in the last week of 2023.Results: Out of 64 articles retrieved, 26 were relevant to the topic. These articles were reviewed,

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Trang, Le Hong, Tran Duong Huy, and Anh Ngoc Le. "Clustering helps to improve price prediction in online booking systems." International Journal of Web Information Systems 17, no. 1 (2021): 45–53. http://dx.doi.org/10.1108/ijwis-11-2020-0065.

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Purpose Pricing on the online booking systems is a difficult task for the host, the systems usually set the prices that are lower than the general premises and quality, and that only gives benefits to the system by easily attracting the customer to use the service. The setting price of the new accommodation is often based on location, the number of beds, type of house and so on. The main problem is to predict the most reasonable price for the host. This paper aims to study the use of machine learning and sentiment analysis for predicting the price of online booking systems. Design/methodology/

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Zardari Asif As'ari and Imam Subekti. "Analisis Komparatif Minat Pengguna Gojek Dan Grab Dalam Menggunakan Sistem Pembayaran Online." Reviu Akuntansi, Keuangan, dan Sistem Informasi 3, no. 3 (2023): 672–80. https://doi.org/10.21776/reaksi.2024.3.3.211.

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Technological developments in this global era are changes in means of payment and transportation that are significant. Not only in terms of retail, which is growing rapidly in terms of transportation, there is also rapid development, the difference is in the emergence of online-based transportation systems, including GOJEK and GRAB, where consumers can take advantage of these transportation services by simply downloading the application from the platform on smartphones and make online bookings where later the drivers from the online motorcycle taxi will approach the location where we are when

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Karima, Nida, and Defri Kurniawan. "Design and Construction of a Website-Based Tourist Bus Rental System Using the Extreme Programming Method." INOVTEK Polbeng - Seri Informatika 10, no. 1 (2024): 61–72. https://doi.org/10.35314/2ck7ea61.

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Technological developments encourage companies to implement structured systems to improve operational efficiency. PMJ Trans, a tourist bus company located in Kudus, is faced with the problem of manual administrative data management, such as recording customer orders using Excel and inappropriate bus maintenance schedules. This study aims to design and build a website-based bus rental system using the XP method, which allows for short iterations and fast feedback. This system includes online booking features, booking history management, bus placement, and booking notifications from customers to

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Syauqi, Achmad. "RANCANG BANGUN PEMESANAN TIKET BUS BERBASIS ONLINE." Jurnal Ilmiah Informatika 3, no. 2 (2018): 278–84. http://dx.doi.org/10.35316/jimi.v3i2.649.

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The intercity buses are vehicles that are designed to travel long distances. We must order tickets in advance according to the schedule offered. Usually by buying a ticket booking agent directly on the bus. Ticket sales system still uses many traditional systems in its service, bus ticket agents will record ticket reservations in books with a recording format that has been determined by their headquarters. Along with the rapid progress of time, then humans are required to follow developments, they need something simple, one of which is a matter of ordering bus tickets. This application is expe

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Hakimov, Rustamdjan, C. Philipp Heller, Dorothea Kübler, and Morimitsu Kurino. "How to Avoid Black Markets for Appointments with Online Booking Systems." American Economic Review 111, no. 7 (2021): 2127–51. http://dx.doi.org/10.1257/aer.20191204.

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Allocating appointment slots is presented as a new application for market design. Online booking systems are commonly used by public authorities to allocate appointments for visa interviews, driver’s licenses, passport renewals, etc. We document that black markets for appointments have developed in many parts of the world. Scalpers book the appointments that are offered for free and sell the slots to appointment seekers. We model the existing first-come-first-served booking system and propose an alternative batch system. The batch system collects applications for slots over a certain time peri

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Xiao, Quan, Quan Xiao, Shun Li, et al. "Deconstructing Online Hospitality Review Systems." Journal of Organizational and End User Computing 34, no. 2 (2022): 1–17. http://dx.doi.org/10.4018/joeuc.292523.

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Online hospitality reviews have an important impact on consumers’ travel and hospitality booking decisions in the Internet age. A well-designed online hospitality review system is crucial to reduce the uncertainty of consumers’ decision making, to grasp the actual needs of consumers, and to improve the quality experience of platforms. In this context, this research conducts an empirical study on the design features of online hospitality review systems based on the Kano model. First, the paper analyzes the design features of online hospitality review systems. Then, the paper proposes an improve

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Mohamad, E., I. Anak Jiga, R. Rahmat, A. Azlan, M. S. Abd Rahman, and A. Saptari. "Online Booking Systems for Managing Queues at The Road Transport Department." JIE Scientific Journal on Research and Application of Industrial System 4, no. 1 (2019): 21. http://dx.doi.org/10.33021/jie.v4i1.745.

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In Malaysia, the Road Transport Department (RTD) is one of the public sectors facing the issue of having excessive waiting times at their service counter. Various alternatives have been proposed to address this problem, such as implementing an e-government service via the official RTD portal and creating other units so that the demand can be segregated, which also involves the creation of other agencies including myEG and UTC. However, the problem has persisted and has even become one of the most urgent policy issues that plague the RTD. Thus, this study aims to propose an online system that w

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Migdadi, Mahmoud Mohammad, Abdel Raouf Dado, Othman Al Safadi, and Hisham Shadid. "Online car parking booking system: the case of Jordan." International Journal of Business Information Systems 28, no. 2 (2018): 214. http://dx.doi.org/10.1504/ijbis.2018.091865.

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Shadid, Hisham, Othman Al Safadi, Mahmoud Mohammad Migdadi, and Abdel Raouf Dado. "Online car parking booking system: the case of Jordan." International Journal of Business Information Systems 28, no. 2 (2018): 214. http://dx.doi.org/10.1504/ijbis.2018.10012929.

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Sha, Nadia, and Shariq Mohammad. "Virtual banking and online business." Banks and Bank Systems 12, no. 1 (2017): 75–81. http://dx.doi.org/10.21511/bbs.12(1).2017.09.

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Banks play a crucial role in promoting online businesses. Even though e-shoppers have the option of cash-on-delivery, which seems to be secure and trustworthy, still there is an urge for the e-payment schemes, which can only be provided through banks. Banks act as strong and trustworthy intermediaries in the online transactions and they provide a bold opening in the online business. At present, banks have e-payment systems like Internet banking, electronic fund transfers (NEFT/RTGS), plastic money (credit card &amp;amp; debit card) and mobile banking. These systems provide payment to onlin

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Xie, Karen L., and Young Jin Lee. "Hotels at fingertips: informational cues in consumer conversion from search, click-through, to book." Journal of Hospitality and Tourism Technology 11, no. 1 (2019): 49–67. http://dx.doi.org/10.1108/jhtt-03-2017-0026.

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Purpose When shopping for hotels online, consumers usually follow a sequential process of search, click-through and book. How to maximize consumer conversion on the path to purchase and prevent potential customers from giving up the online search remains an important topic to hotel marketers and online travel agents (OTAs). The purpose of this study is to understand how informational cues displayed in an online hotel search process, including quality indicators, brand affiliation, incentives (discounted price and promotion) and position in the search results, influence consumer conversion from

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Suci Sandi Wachyuni, Kadek Wiweka, and Melyana Liman. "Pengaruh Online Distribution Channels (ODS) Terhadap Hotel Revenue." Journal of Tourism and Economic 1, no. 2 (2024): 64–72. http://dx.doi.org/10.36594/jtec/my8mrv14.

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The trend of market developments or consumers in utilizing technology as part of their lifestyle, encourages the accommodation industry to make innovations related to technology and the internet. The purpose of this study is to see the relationship between online distribution channels, especially OTAs on hotel performance in terms of income. This study found that OTA was very effective in increasing sales at Dreamtel Hotel Jakarta, where the income originating from OTA for 3 years compared to walk-in guests had a significant difference. However, hotel sales through online travel agents still h

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Shabaaz, M. Nadaf, S. Kulkarni Sumanth, Kumar S. Yashwanth, Hussain Y. Zahid, and Manohar P. Dr. "MVC FlickBook.Net." International Journal of Innovative Science and Research Technology (IJISRT) 9, no. 12 (2024): 739–47. https://doi.org/10.5281/zenodo.14540363.

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With the increasing demands for user-friendly,  online ticketing systems, this paper introduces a feature- rich, automated platform for movie ticket booking, built  with ASP.NET Core MVC. The system offers an organized structure to handle user authentication, shopping cart management, and detailed order processing, enabling users to browse movies, manage bookings, and complete transactions seamlessly. Our paper assesses the efficiency and effectiveness of using ASP.NET Core MVC architecture in building robust and scalable e-commerce applications, emphasizing its role in enhancing mod

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Hanjono, Bambang Ary, and Muhammad Imam Muttaqijn. "ANALISIS SISTEM INFORMASI ONLINE BOOKING DAN FEEDBACK PADA PUBLIC RELATIONSHIP PT. ROSALIA INDAH." Prosiding Simposium Nasional Multidisiplin (SinaMu) 4 (February 6, 2023): 441. http://dx.doi.org/10.31000/sinamu.v4i1.7928.

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Penelitian ini bertujuan untuk menganalisis peranan sistem informasi online booking dan feedback mempengaruhi keputusan manajemen dalam memperbaiki kinerja perusahaan untuk mencapai visi perusahaan. Metode penelitian adalah menggunakan metode kualitatif, teknik pengumpulan data dengan observasi, wawancara, dokumentasi dan tiangulasi. Penelitian dilakukan di lingkungan Kecamatan Pamulang dengan sample 3 (tiga) perusahaan otobis besar, yaitu PT. Primajasa, PO. Haryanto dan PT. Rosalia Indah. Teknik analisis data dengan reduksi data, penyajian data dan menarik kesimpulan. Hasil penelitian bahwa p

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Yudhanto, Yudho, and Ahmad Miftakul Qoironi. "PERANCANGAN DAN PEMBUATAN SISTEM INFORMASI PEMESANAN PIGURA ONLINE." Indonesian Journal of Applied Informatics 1, no. 2 (2017): 67. http://dx.doi.org/10.20961/ijai.v1i2.14374.

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<p><em>During this sales system still relies on media interaction with consumers directly and is still centered on the location tertentu.Selain that consumers often kesulit to access a variety of information about the product, the latest price information, media promotion is limited and operating costs are increasing. With the creation of Information Systems Web-based Booking online Pigura is able to overcome it. Making its application using CodeIgniter Framework models 3. The system was developed using a number of other applications that notepad ++, Dreamweaver, PHP and CSS, javas

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Jeriko, Fadli, and As'ary Ramadhan. "Futsal Field Booking Service Information System Using Extreme Programming Method." Jurnal Media Informasi Teknologi 2, no. 1 (2025): 13–18. https://doi.org/10.69616/mit.v2i1.191.

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The advancement of information technology has driven digitalization in various sectors, including futsal court booking systems. Manual booking processes are often inefficient and time-consuming. Therefore, a web-based information system is needed to facilitate users in booking courts quickly and conveniently. This study aims to develop a futsal court booking service information system using the Extreme Programming (XP) method. XP was chosen for its ability to accommodate changing requirements flexibly and rapidly through short iteration cycles and a collaborative approach with users. The syste

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Jiménez-García, Mercedes, José Ruiz-Chico, Antonio Rafael Peña-Sánchez, and José Antonio López-Sánchez. "Does Electronic Word-of-mouth Differently Influence Traditional Economy Vs. Collaborative Economy Tourist Accommodation? An Empyrical Study." Journal of Quality Assurance in Hospitality & Tourism 23, no. 3 (2021): 771–95. https://doi.org/10.1080/1528008X.2021.1913692.

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This study aims to analyze three main variables of electronic word-of-mouth (eWOM) – impact on bookings volume, main attributes of client satisfaction, and best strategy for responding to unfavorable opinions – in a traditional (TripAdvisor) and a collaborative (Airbnb) accommodation system. This is the first study to address these themes together in the same analysis area (New York City) and for both accommodation models simultaneously. A mixed analysis methodology was employed, combining quantitative analysis (a linear logarithmic model) with a qualitative analysis of comments (t

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Flinta, Natalia. "Modern electronic booking and reservation systems in the hotel business." Scientific Herald of Chernivtsi University. Geography, no. 839 (November 25, 2022): 40–49. http://dx.doi.org/10.31861/geo.2022.839.40-49.

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The article examines the peculiarities of the implementation of information technologies in the hotel enterprise. It was established that the use of modern information technologies becomes a means of competitive struggle in the hotel business. The guest service process begins with his contact with the reservation service, which forms the first impression of the hotel. Therefore, the quality of the provided hotel services plays a major role in increasing the rating among accommodation establishments and in attracting new customers. However, the majority of accommodation facilities do not have a

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Saito, Taiga, Akihiko Takahashi, Noriaki Koide, and Yu Ichifuji. "Application of online booking data to hotel revenue management." International Journal of Information Management 46 (June 2019): 37–53. http://dx.doi.org/10.1016/j.ijinfomgt.2018.11.003.

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Forhad, Md Shafiul Alam, Mohammad Shamsul Arefin, A. S. M. Kayes, Khandakar Ahmed, Mohammad Jabed Morshed Chowdhury, and Indika Kumara. "An Effective Hotel Recommendation System through Processing Heterogeneous Data." Electronics 10, no. 16 (2021): 1920. http://dx.doi.org/10.3390/electronics10161920.

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Recommendation systems have recently gained a lot of popularity in various industries such as entertainment and tourism. They can act as filters of information by providing relevant suggestions to the users through processing heterogeneous data from different networks. Many travelers and tourists routinely rely on textual reviews, numerical ratings, and points of interest to select hotels in cities worldwide. To attract more customers, online hotel booking systems typically rank their hotels based on the recommendations from their customers. In this paper, we present a framework that can rank

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Polzikova, E. V. "Promotion features of enterprises of accomodation located in the online booking systems as a way of increasing the sales of the room fund." Scientific bulletin of the Southern Institute of Management, no. 1 (April 27, 2019): 95–99. http://dx.doi.org/10.31775/2305-3100-2019-1-95-99.

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The article describes the features of accommodation enterprises promotion in online booking systems, as the dynamic development of the activities of accommodation enterprises is due to the technical capabilities provided by technological progress. More efficient operation, improving the reliability of the information that is provided to the client, as well as the processing of a larger number of applications for reservations is due to automation.There is a change in the tourism business due to the development of the Internet, but in turn, not all tourist enterprises have time to join the new t

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Aivazpour, Zahra, Rohit Valecha, and Rajarshi Chakraborty. "Data Breaches." ACM SIGMIS Database: the DATABASE for Advances in Information Systems 53, no. 4 (2022): 65–82. http://dx.doi.org/10.1145/3571823.3571829.

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Recent events have shown that online booking is vulnerable to hacking incidents such as data breaches. The primary purpose of this study is to investigate the effect of the risky decision-making factors on consumer post breach behavior. After a data breach, most of the companies offer monitoring services to restore customer trust and encourage them for future purchases. However, little research has been done to understand the impact of these monitoring services on consumer behavior. In this study, we examine whether monitoring services can mitigate the impact of risk perception on online booki

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Azmaiparashvili, Maia. "Challenges and prospects of digital transformation in Georgian hotel business." InterConf, no. 49(217) (September 19, 2024): 6–17. http://dx.doi.org/10.51582/interconf.19-20.09.2024.001.

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Today, the sharp growth of technological innovations and the explosion of the digital world have made travel much more interesting and accessible for travelers. The increase in the number of travelers has naturally expanded the service market and the demand for quality. The hotel business is practically dependent on modern information technologies. Based on services relying on modern technologies, Georgia's hotel industry faces challenges. The thesis covers the development trends of the hotel industry, the processes of developing and managing tourist services, the level of service quality, and

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Andalia, Fanny. "Implementation Analytical Hierarchy Process On Airplane Ticket Booking Application Selection With Software Quality Requirements and Evaluation ISO/IEC 25010:2011." International Journal of New Media Technology 4, no. 2 (2017): 126–30. http://dx.doi.org/10.31937/ijnmt.v4i2.660.

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Decision-making is the process of selecting alternative actions to achieve a particular goal. Increased movement of the number of passengers using air transportation mode, making the growth of ticket booking application also increase. A system judgment is required to determine which airplane ticket booking application to use. This study discusses the process of choosing an airplane ticket booking application using Analytical Hierarchy Process (AHP) method by using Systems and Software Quality Requirements and Evaluation ISO / IEC 25010:2011 criteria measurement of quality in use. The processed

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Musayeva, Shoira Azimovna. "EVALUATION OF THE MULTIPLIER EFFECT OF TOURISM DEVELOPMENT IN THE IMPLEMENTATION OF MARKETING RESEARCH." International Journal of Education, Social Science & Humanities. Finland Academic Research Science Publishers 11, no. 4 (2023): 1755–61. https://doi.org/10.5281/zenodo.7872050.

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<em>In this article, the growth of various related sectors through the development of tourism, transport infrastructure, agro-industrial complex, information and telecommunication systems, internet marketing, online booking, telephone, mobile communication and tourist-recreational complex and provision of recreation services to recreationists were considered.</em>

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Yadav, Aman. "A Comparative Analysis on Appointment Booking System: A review." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem48697.

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Abstract—This study explores how appointment systems are used in today’s fast-paced society. To conduct this analysis, 20 different research articles, journals, and review papers were reviewed. Data from these sources was examined to understand trends in appointment scheduling and the role of features like doctor recommendations. The findings reveal that online appointment systems are highly effective in saving both time and effort, and suggest that adding a few additional features could further enhance healthcare services. The goal of this research is to move away from traditional, manual met

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Harshada, Shinde, Kasalkar Nikita, Tibole Omkar, Shaikh Roshan, and Nitin Dhawas Prof. "Online Car and Driver Hiring System." Recent Trends in Androids and IOS Applications 5, no. 2 (2023): 16–19. https://doi.org/10.5281/zenodo.7939720.

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<em>The aim is to develop an online car and driver hiring app. Now days in India the use of driver booking systems is growing in popularity and the majority of consumers prefer to travel easily while employing drivers. and car as per their wish. Users can reserve and search their favourite car as well as driver can be accessed from anywhere and anytime as per their convenience in single app only. The implementation and analysis of proposed approach are carried out by using an android-based. Simulation results manifest that our approach is able to encounter the shortcomings of the existing syst

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