Academic literature on the topic 'Online Dispute Resolution System'

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Journal articles on the topic "Online Dispute Resolution System"

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Reddy, Sershiv. "Implementing a South African E-Dispute Resolution System For Consumer Disputes." Obiter 41, no. 2 (2020): 371–95. http://dx.doi.org/10.17159/obiter.v41i2.9158.

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In the 1990s, online dispute resolution became more prevalent with the growth of the Internet and its accompanying issues. Yet despite the apparent advantages of online dispute resolution platforms, South Africa has lagged behind in using such a system for consumer disputes. It has become necessary to appeal for the use of an online system since courts are often too costly and backlogged with other disputes; and existing consumer mechanisms found in the Consumer Protection Act 68 of 2008 have proved to be ineffectual. With the expansion of artificial intelligence and South Africa now entering
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Donskaya, D. S. "Online Settlement of Cross-Border Disputes: Architecture of the Regulatory Environment for Consumer Disputes (European Union Experience)." Actual Problems of Russian Law 16, no. 10 (2021): 163–73. http://dx.doi.org/10.17803/1994-1471.2021.131.10.163-173.

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The increasing complexity and digitalization of cross-border relations are an unconditional stimulus for the development and popularization of online dispute resolution mechanisms. The paper examines the European Union experience in regulating modern online mechanisms for resolving consumer disputes and attempts to determine the hierarchy of regulatory acts in relation to online resolution (settlement) of cross-border private law disputes. The author analyzes the features of the European approach to regulating the system of online resolution of crossborder disputes in order to determine the po
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Ardina, Nur Amalia, and Ramdan Muhammad. "Online Dispute Resolution (ODR): Pillar of a Modern and Inclusive Judicial System in Indonesia." INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND ANALYSIS 07, no. 11 (2024): 5328–33. https://doi.org/10.5281/zenodo.14249722.

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Many facets of society, including the legal profession, have been profoundly impacted by the development of information and communication technology. A quick and effective resolution process is required in Indonesia due to the growing number of legal disputes. According to Article 1(10) of Law No. 30 of 1999 on Arbitration and Alternative Dispute Resolution, the rise of Alternative Dispute Resolution (ADR) provides non-litigation methods such mediation, negotiation, and arbitration, even though traditional litigation is still a last resort. As technology advanced, alternative dispute resolutio
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Kravtsov, Serhii. "Online Dispute Resolution – From Origins to the Present." Juridical Tribune - Review of Comparative and International Law 14, no. 2 (2024): 243–59. http://dx.doi.org/10.62768/tbj/2024/14/2/05.

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This article explores the historical evolution of Online Dispute Resolution (ODR) against the backdrop of the internet’s inception and development. In the early years, the internet was largely restricted to government organizations, the military, and scientific institutions. Censorship was prevalent, limiting the emergence of disputes within this limited virtual environment. To overcome these constraints, private commercial online services like CompuServe and AOL emerged, offering content-rich platforms but with limited connectivity. This limitation inadvertently reduced the incidence of dispu
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Liu, Yuru, and Yan Wan. "Consumer Satisfaction with the Online Dispute Resolution on a Second-Hand Goods-Trading Platform." Sustainability 15, no. 4 (2023): 3182. http://dx.doi.org/10.3390/su15043182.

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With the development of internet-related technology, more and more consumers are trading on second-hand platforms. However, due to the uncertainty of second-hand products, there are a lot of transaction disputes on the platform. It is important to efficiently solve the transaction disputes on the platform. Based on the comment data on social media, this paper systematically studies the public opinion towards the online dispute resolution of Xianyu, China’s largest second-hand goods-trading platform, using word-frequency analysis, theme analysis and sentiment analysis. The study found that onli
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Bharadwaj H, Sree Krishna. "Online Dispute Resolution Platforms - A Comparative Approach." International Journal of Advance Research and Innovation 5, no. 2 (2017): 28–33. http://dx.doi.org/10.51976/ijari.521705.

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Online Dispute Resolution (ODR) brings considerable advantages over traditional litigation. It empowers consenting parties to create their own agreements and provides a greater degree of control over the dispute resolution process and the decision. With the growth of e-commerce and cross border business, the number of disputes have increased many fold which the traditional courts are feeling the burden. ODR offers a cheaper and swift way to resolve the cases outside the courts. This paper analyses the legal aspects of ODR in India while making a comparative analysis with European system.
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Lin, Yang. "E-commerce and Online Dispute Resolution in Hong Kong." Amicus Curiae 4, no. 3 (2023): 542–51. http://dx.doi.org/10.14296/ac.v4i3.5615.

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This article critically examines the development of online dispute resolution (ODR) in Hong Kong, focusing on the Electronic Business Related Arbitration and Mediation System International Online Dispute Resolution Centre Limited (eBRAM). As an independent, not-for-profit organization, eBRAM offers a platform for resolving disputes among micro, small and medium-sized enterprises (MSMEs). The article explores eBRAM’s potential impact on local MSMEs and legal professionals, Hong Kong’s position as an international business hub, and its complementarity with existing dispute resolution providers.&
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Iswara, Vizta Dana. "ANALISIS PENTINGNYA IMPLEMENTASI PENYELESAIAN SENGKETA ONLINE DI INDONESIA." Legalitas: Jurnal Hukum 13, no. 1 (2021): 15. http://dx.doi.org/10.33087/legalitas.v13i1.245.

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Online Dispute Resolution (ODR) is a legal innovation that utilizes technological advances in alternative dispute resolution methods in which through the ODR, the disputing parties do not need to meet directly to resolve their disputes. The method used by the writer in this scientific journal is the normative research method. The researcher uses secondary data in the form of document studies, journals, literature and research journals and other sources that can be used as the material in this scientific article. ODR is expected to facilitate the dispute resolution process arising from cross-bo
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Rogacka-Łukasik, Anna. "Złożenie skargi przez konsumenta za pośrednictwem ODR (Online Dispute Resolution) – internetowego systemu rozstrzygania sporów." Opolskie Studia Administracyjno-Prawne 17, no. 1 (2019): 183–94. http://dx.doi.org/10.25167/osap.1504.

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ADR (Alternative Dispute Resolution), as a non-judicial resolution of disputes, is a wide range of mechanisms that aim to put an end to a conflict without the need of conducting a trial before the court. On the other hand, the modern form of ADR is ODR (Online Dispute Resolution) – an online dispute resolution system that is the expression of the newest means of communication and technical innovations in order to help in non-judicial dispute resolving. The goal of this publication is to present the ODR platform and, in particular, to describe the process of filing a complaint by the consumer b
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Khan, Muhammed Danyal, Serkan Kaya, and Rao Imran Habib. "Global Trends of Online Dispute Resolution (ODR) with reference to Online Trade in Pakistan." Review of Economics and Development Studies 4, no. 2 (2019): 303–11. http://dx.doi.org/10.26710/reads.v4i2.415.

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Online Trading in Pakistan has been rising with every passing day. State level regulation for online trade is inevitable reality. Online trade has systematically entered in Online Dispute Resolution (ODR) System that is the format of Alternate Dispute Resolution System (ADR). Many multi-national vendors such as Amazon and Alibaba are using Online Dispute Resolution mechanism to make the trade efficient and less dependent on conventional remedial systems of Civil Laws and cumbersome procedures of classical courts. Online Trade in Pakistan is a novel idea and is flourishing by every passing day.
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Dissertations / Theses on the topic "Online Dispute Resolution System"

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Nabawanuka, Jaynefrances. "Development of a Self Enforceable Online Arbitration System Is the Key To Effective Online Dispute Resolution (ODR)." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/4522.

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Hammond, Anne-Marie G. "The effectiveness of online dispute resolution." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ62018.pdf.

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Leung, Siu Cheong. "Building trust and confidence in online dispute resolution." access abstract and table of contents access full-text, 2005. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?ma-slw-b20833787a.pdf.

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Thesis (M.A.)--City University of Hong Kong, 2005.<br>Title from title screen (viewed on 27 Mar. 2006) "Submitted in fulfillment of the requirement of Master of arts in arbitration and dispute resolution." Includes bibliographical references.
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Alfuraih, Saleh Ibrahim. "E-commerce protocol supporting automated online dispute resolution." Thesis, University of Newcastle Upon Tyne, 2006. http://hdl.handle.net/10443/2132.

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E-commerce now constitutes a significant part of all commercial activity; however the increase in transactions is also leading to more disputes. These disputes are becoming more frequent, more technologically complicated and more difficult in terms of traceability . This thesis focuses specifically on dispute problems related to soft products, i.e. those that are intangible and therefore requiring no physical delivery. With the growing demand for these types of products, e.g. downloadable films, music, software, and prepaid calling time, the prevention of fraudulent transactions is becoming in
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Larsén, Linus. "Online dispute resolution och artificiell intelligens : en överblick." Thesis, Stockholms universitet, Juridiska institutionen, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-140686.

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Traesch, Bruno. "Online dispute resolution : le règlement en ligne des différends." Paris 1, 2009. http://www.theses.fr/2009PA010301.

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L'hypothèse de l'existence de quatre changements d'échelle (spatiale, temporelle, des coûts et dans le traitement de l'information) en ODR (Online Dispute Resolution) s'inspire de la thèse principale du professeur canadien Marshall Mc Luhan selon laquelle, "le message d'un médium ou d'une technologie, c'est le changement d'échelle, de rythme ou de modèle qu'il provoque dans les affaires humaines". On constate en pratique, une transnationalité renforcée, caractérisée par une nouvelle mobilité internationale, qu'illustre par exemple la délocalisation de certaines procédures extrajudiciaires nati
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Unland-Schlebes, Christiane. "B2C online dispute resolution : aussergerichtliche Online-Streitbeilegung für Verbraucherkonflikte im E-commerce /." Lohmar : Eul Verlag, 2004. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014696401&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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Poon, Allen. "How to deploy online dispute resolution (ODR) in Hong Kong." access abstract and table of contents access full-text, 2007. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?ma-slw-b21847708a.pdf.

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Thesis (M.A.)--City University of Hong Kong, 2007.<br>"Master of Art in arbitration and dispute resolution, LW6409 dissertation" Title from PDF t.p. (viewed on May 23, 2007) Includes bibliographical references.
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Cai, Weiping. "Online dispute resolution in Hong Kong the current practices and future developments /." access abstract and table of contents access full-text, 2006. http://libweb.cityu.edu.hk/cgi-bin/ezdb/dissert.pl?ma-slw-b21843016a.pdf.

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Thesis (M.A.)--City University of Hong Kong, 2006.<br>"A dissertation submitted to School of Law, City University of Hong Kong for degree of Master of Arts in arbitration and dispute resolution" Title from PDF t.p. (viewed on May 22, 2007) Includes bibliographical references.
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Aronsson, Martin. "Tvistlösning online vid konsumenttvister." Thesis, Uppsala universitet, Juridiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-228648.

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Books on the topic "Online Dispute Resolution System"

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Balcell, Marta Poblet. Mobile technologies for conflict management: Online dispute resolution, governance, participation. Springer, 2011.

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Wilson-Evered, Elisabeth, and John Zeleznikow. Online Family Dispute Resolution. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-64645-5.

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Yunis, Bettina. Alternative Streitbeilegung über elektronische Datennetze. P. Lang, 2010.

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Yunis, Bettina. Alternative Streitbeilegung über elektronische Datennetze. P. Lang, 2010.

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1962-, Cavenagh Thomas D., ed. CyberJustice: Online dispute resolution (ODR) for E-commerce. Pearson/Prentice Hall, 2005.

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Liss, Steven B. Dispute resolution in the workers' compensation system. Research Dept., Minnesota House of Representatives, 1988.

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Veenen, Jelle van. Getting to :-): The potential of online text-based communication to support interest-based dispute resolution. Maklu, 2011.

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Singer, Linda R. Settling disputes: Conflict resolution in business, families, and the legal system. Westview Press, 1990.

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Gramatikov, Martin. Costs and quality of online dispute resolution: A handbook for measuring the costs and quality of ODR. Maklu, 2012.

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Keltner, John W. Mediation: Toward a civilized system of dispute resolution. ERIC Clearinghouse on Reading and Communication Skills, Office of Educational Research and Improvement, 1987.

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Book chapters on the topic "Online Dispute Resolution System"

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Zul’fugarzade, Teimur E., Madina A. Tsirina, and Olga I. Semykina. "Improvement of Legal Groundwork for the Online Dispute Resolution System." In Artificial Intelligence: Anthropogenic Nature vs. Social Origin. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-39319-9_87.

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Kunda, Ivana. "Tech-Driven Justice: Navigating Schemes for the Resolution of Content-Moderation Disputes with Online Platforms." In European Union and its Neighbours in a Globalized World. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-76345-8_17.

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Abstract In today’s world where online information flows are constantly rising, the illegality of the content that recipients place on the online platforms is causing profound concern. Forced by the developments in legislation and case-law, the online platforms are putting together architectures of different content-moderation mechanisms. The Digital Services Act is one such legislative instrument aimed at harmonising and solidifying the techno-legal landscape in which online platforms take on the role of quasi-adjudicating authority in moderating illegal or objectionable content. This paper i
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Nayak, Victor, and Prashna Samaddar. "Transforming Conflict Resolution: The Impact of AI on Online Dispute Resolution (ODR) in India and Beyond." In Lecture Notes in Networks and Systems. Springer Nature Singapore, 2025. https://doi.org/10.1007/978-981-97-8457-8_7.

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Wilson-Evered, Elisabeth, and John Zeleznikow. "Case Study: The Development and Evaluation of Relationship Australia Queensland’s Online Family Dispute Resolution System." In Law, Governance and Technology Series. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-64645-5_4.

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Abrahams, Brooke, and John Zeleznikow. "Including Notions of Fairness in Development of an Integrated Multi-agent Online Dispute Resolution Environment." In Agent and Multi-Agent Systems: Technologies and Applications. Springer Berlin Heidelberg, 2010. http://dx.doi.org/10.1007/978-3-642-13480-7_12.

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Mason, Jim. "Online dispute resolution." In Innovating Construction Law. Routledge, 2021. http://dx.doi.org/10.1201/9781003009245-11.

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Cortés, Pablo. "Online dispute resolution." In Online Dispute Resolution for Consumers in the European Union. Routledge, 2010. http://dx.doi.org/10.4324/9780203847756-3.

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Bartlet, Michael. "Online Dispute Resolution." In Mediation and other forms of Alternative Dispute Resolution. Routledge, 2024. http://dx.doi.org/10.4324/9781003112617-15.

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Gao, Wei. "Online dispute resolution." In Online Dispute Resolution in China. Routledge, 2025. https://doi.org/10.4324/9781003594512-1.

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Gao, Wei. "Private online dispute resolution." In Online Dispute Resolution in China. Routledge, 2025. https://doi.org/10.4324/9781003594512-3.

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Conference papers on the topic "Online Dispute Resolution System"

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Sahu, Neelesh Kumar, Rishabh Soni, Priyanshu Namdeo, Nikhil Mishra, P. Humanshu Naidu, and Priyansh Pawar. "Development of Assistance System for Online Dispute Resolution and Legal Advice Using AIML." In 2025 International Conference on Computational, Communication and Information Technology (ICCCIT). IEEE, 2025. https://doi.org/10.1109/icccit62592.2025.10927904.

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Dixon, William J. "What Is the Cheapest Way Out of a Lawsuit? Alternative Dispute Resolution." In SSPC 2000. SSPC, 2000. https://doi.org/10.5006/s2000-00013.

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Alternative Dispute Resolution (ADR) is not new. ADR has been around since God first put Eve on the earth and there were two people who needed to settle differences. ADR refers to an alternative method of dispute resolution. It is an alternative to going to court. Now that the court system is overloaded and so expensive, alternative methods are necessary. Some contracts even require that alternative methods be used as the only method of resolution (binding), eliminating court as the final determination.
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Gu, P., W. Zheng, and R. W. Revie. "Intelligent Pipeline Monitoring System." In CORROSION 2007. NACE International, 2007. https://doi.org/10.5006/c2007-07267.

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Abstract This paper introduces a generic design and implementation of an intelligent system for monitoring pipelines online, in real time, all the time. The system is designed to be a sensing, communication, and data interpretation and utilization system that provides monitoring and inspection of key elements to ensure the structural integrity of pipelines. In addition, this system has been evaluated for continuous pipeline monitoring to detect internal corrosion, temperature changes, pressure changes, cracks etc. Remote monitoring on a continuous basis is possible using commercial systems and
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Martinussen, Hanne, and Fredrik Sandquist. "A Real-time Matrix Based Corrosion Monitoring System." In CONFERENCE 2022. AMPP, 2022. https://doi.org/10.5006/c2022-18130.

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Abstract A real-time and online corrosion monitoring system that provides reliable wall thickness data is presented. The system has monitored a weld for four years on a wet gas pipeline, and the operator has used this data as part of their risk-based integrity management strategy. The monitoring system is based on the well-established ultrasound pulse-echo technique. As the sensors are installed directly on the pipe outer wall, and measure wall thickness as a function of time, it provides high resolution data on material wall loss and corrosion rate. The system is modular in terms of number of
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Kane, Russell D., Purvil Khakharia, Earl Goetheer, Sridhar Srinivasan, Jan Mertens, and Severine De Vroey. "Plant Applications of Online Corrosion Monitoring: CO2 Capture Amine Plant Case Study." In CORROSION 2015. NACE International, 2015. https://doi.org/10.5006/c2015-05954.

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Abstract Over the past several years, there has been a significant effort to bring corrosion monitoring into the realm of online, real-time management with plant process control technology. As part of this new direction in corrosion monitoring, corrosion data (e.g. information on corrosion rate, measured Stern Geary constant (or B value), and parameters for pitting and corrosion filming tendencies) are directed to the plant process control system. Availability of such online corrosion data in real-time by process and corrosion engineers along with key process variables facilitates optimal mana
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Rosanova, Giuseppe. "ENERGY SMART GRIDS AND SUSTAINABLEDEVELOPMENT: THE PRINCIPLE OF "MAXIMUM DATA PROTECTION"." In 11th SWS International Scientific Conferences on SOCIAL SCIENCES - ISCSS 2024. SGEM WORLD SCIENCE, 2024. https://doi.org/10.35603/sws.iscss.2024/vs03/23.

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The paper addresses the impact of smart grids on the energy sector and personal rights. Renewable conversion of the energy cycle has been deemed insufficient over time, and the production perspective has been complemented by innovation and research that have changed the transition process, which now also involves the digitization of the entire electricity system. Sustainable development is also technological, incorporating both the energy transition and the digital transition, aimed at creating an efficient electricity system that can reduce consumption, lower energy prices, protect the enviro
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Lu, Zhengmin, and Xinyu Zhu. "Study on the Online Dispute Resolution System in China." In 2017 6th International Conference on Energy, Environment and Sustainable Development (ICEESD 2017). Atlantis Press, 2017. http://dx.doi.org/10.2991/iceesd-17.2017.68.

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Sewu, Pan Lindawaty Suherman. "The Prospect of Online Dispute Resolution (ODR) and Business Dispute Resolution in the Legal System in Indonesia." In The 2nd International Conference of Law, Government and Social Justice (ICOLGAS 2020). Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.201209.329.

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Sivaji, Ashok, Chuan Ngip Khean, Anjana Devi N Kuppusamy, et al. "Test in the Cloud Evaluation Framework Proposal for Independent Online Dispute Resolution System." In 2018 IEEE Conference on Open Systems (ICOS ). IEEE, 2018. http://dx.doi.org/10.1109/icos.2018.8632821.

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Butgereit, Laurie. "Data Considerations for a Smart Fourth Party in an Online Dispute Resolution System." In 2023 IEEE 27th International Conference on Intelligent Engineering Systems (INES). IEEE, 2023. http://dx.doi.org/10.1109/ines59282.2023.10297758.

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Reports on the topic "Online Dispute Resolution System"

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OECD Online Dispute Resolution Framework. Organisation for Economic Co-Operation and Development (OECD), 2024. http://dx.doi.org/10.1787/325e6edc-en.

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