To see the other types of publications on this topic, follow the link: Online information service.
Dissertations / Theses on the topic 'Online information service'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'Online information service.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Aganovic, Deni, and Cecilia Åhrberg. "Att fånga en oskuld : En undersökning kring ungdomars intresse för ekonomisk information online." Thesis, Linnaeus University, School of Computer Science, Physics and Mathematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6434.
Full textAbstract:
Att vid 18 års ålder tvingas ansvara för sina handlingar är för många ett stort steg, inte minst då en del av ansvaret är ekonomi. Ungdomarna vänder sig ofta till föräldrarna med frågor, men var ska de vända sig när föräldrarna inte har svaret? Bankerna har börjat söka sig lägre ner i åldrarna med sin marknadsföring för att fånga kunden innan denne blir myndig, men fortfarande är det många frågetecken kring informationen ungdomarna behöver.
Uppdraget var att undersöka vad ungdomar behöver för information i en webbplats riktad mot ungdomar från banken. En undersökning genomfördes med en enkätundersökning med 100respondenter och tre olika fokusgrupper som genererade att ungdomarna känner att banker är alldeles för avlägsna. En minskad distans skulle medföra att ungdomarna lättare vänder sig till banken vid frågor kring sin ekonomi vilket i sin tur medför att deras intresse kring privatekonomiska frågor ökar.
Designförslaget som presenteras fokuserar mycket på en funktion med textbaserad personlig service med co-browsingfunktioner som tillåter en bankman guida den unga kunden genom webbplatsen. Strävan är att ungdomarna ska känna en samhörighet till banken och lättare kan få alla typer av frågor besvarade då de var osäkra på vilken information de behöver. Om man inför en sådan tjänst bör användbarhetstest och utvärderingar på designförslaget genomföras för att kontrollera om distansen mellan bank och ungdom minskar.
2
Packard, Ashley. "Infringement or impingement? : carving out a First Amendment defense for sysops held strictly liable for their subscribers' copyright infringements /." free to MU campus, to others for purchase, 1997. http://wwwlib.umi.com/cr/mo/fullcit?p9841178.
Full text
3
Du, Preez Vikki. "Online service design : a socio-technical perspective to engage an ageing population." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2723.
Full textAbstract:
Thesis (DTech (Design))--Cape Peninsula University of Technology, 2018.As online environments become more cost effective, allow for more personalisation and often offer faster solutions, numerous service providers have shifted priority to the development of online user interactions. Many perceive this trend as positive, and welcome services that can be accessed online, anywhere, anytime. However, not all members of society favour the shift to online services, and resistance to technology and online services have been documented among ageing individuals. In order to design user interactions for ageing users more effectively, it is imperative to understand the normative changes that impact ageing users’ interactions with online services. The exploration of user perception and experience links to both physical and emotional involvement - documenting reactions such as frustration, fear, joy and excitement in relation to online services. The study focuses on the exploration of perceived interaction barriers among South African ageing users, as well as those interactions already perceived as appealing, contributing to new theoretical insights and a description of the sociotechnical context investigated in this study. The study is completed using a constructivist grounded theory method, with qualitative methods focused on user participation and co-design. In addition to the emerging substantive theory of Ageing User Decision-Determined Engagement (AUDDE), the study adds value to online service design practice by developing a deeper understanding of user perceptions and experiences, within a socio-technical context. Findings from the participatory research sessions informed a set of practical service design interaction guidelines, which can inform the design of more engaging online services for the ageing community. Methodologically the study explores the grounded theory method, within a design research framework, and establishes it as a suitable methodology to generate theory through design practice
4
Park, Minki. "Factors Affecting Consumers’ Intention to Use Online Music Service and Customer Satisfaction in South Korea." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-281953.
Full textAbstract:
This study aims to investigate factors that affect consumers’ behavioral intentions to use online music services and the extent to which users of these services are satisfied with their experience. It also seeks to clarify the relationship between customer satisfaction and repurchase intention. The research framework of this thesis is built from the extended united theory of acceptance and use of technology (UTAUT2), and the data from an online survey in South Korea was analyzed using SPSS. The study suggests that the most important factors among users of these services are usefulness, hedonic pleasure, and price value. Customers will be satisfied with the service if they believe that it provides useful functions and amusement, and satisfied customers are likely to purchase the service again. It should be possible to efficiently use the results of this research to establish consumer-centric and efficient marketing strategies within aspects of the online music business and to better understand the behavior of consumers when using these services.Denna studies syfte är att undersöka de faktorer som påverkar konsumenters beteende och avsikter till att använda musiktjänster online, samt i vilken utsträckning användarna av dessa tjänster är nöjda. Studien syftar även till att klargöra förhållandet mellan kundnöjdhet och intentionen att göra ett återköp. Det ramverk som denna uppsats är byggd på är UTAUT2 – “The extended united theory of acceptance and use of technology” och datan från en onlineundersökning i Sydkorea analyserades med hjälp av SPSS. Studien kommer fram till att de viktigaste faktorerna bland användare av dessa tjänster är användbarhet, hedoniskt nöje och prisvärde. Kunder kommer att vara nöjda med tjänsten om de tror att den ger användbara funktioner och underhållning, nöjda kunder kommer även sannolikt att köpa tjänsten igen. Det bör vara möjligt att på ett effektivt sätt använda resultaten av denna forskning för att etablera konsumentcentriska och effektiva marknadsföringsstrategier inom aspekter av onlinemusik-branschen och för att bättre förstå beteendet hos konsumenter när de använder dessa tjänster.
5
Gwyn, Lydia Copeland, Sara Maeve Whisnant, and Wendy C. Doucette. "Silver Linings: Finding the Hidden Value in a Sudden Shift to Online Service Models." Digital Commons @ East Tennessee State University, 2021. https://dc.etsu.edu/etsu-works/8850.
Full textAbstract:
In March 2020, the Sherrod Library at East Tennessee State University found itself in the same position as most academic libraries across the country: making a rapid shift from a face-to-face model of service to an online model. All classes moved online and all employees worked remotely. Join Sherrod instruction librarians as we discuss how we maneuvered through this shift and came out the other end with a more robust model of service and a new perspective. Participants will come away with tips for establishing an online service model from the ground up as well as tools for assessment and collaboration.
6
Abdulrahim, Muhanad Adnan Abdulrahim. "Investigating the requirements for an e-service that provide relevant online information for newly arrived immigrants in Sweden." Thesis, Uppsala universitet, Institutionen för informatik och media, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-218808.
Full textAbstract:
There is a huge need for information when you arrive as an immigrant in a new country. The purpose of the study is to find out recommendations for an information portal for newly arrived immigrants in Sweden. First, a survey was conducted to the webmasters of relevant authorities online resources regarding their ways of considering the needs of immigrant users. The answers showed that the webmasters of the official websites showed interest in considering the needs of immigrants in their websites by including pages in different languages, but most of them considered this to be difficult, expensive and problematic. To know more about a particular user group, a survey, interviews and observations have been done. A survey to newly arrived immigrants showed that their ICT skills are comparable to the average of Swedish citizens. In spite of differences within the immigrant group, like age, gender and cultural factors, they also shared common characteristics. Most of the immigrants trusted Swedish websites and Swedish authorities websites as reliable information resources more than websites in their mother-tongue. Test-persons were faced with the task of finding information about the possibility to borrow money for furniture for the first home in Sweden, our observations showed that very few of the test-persons managed to find their way to the correct authority webpage (Studiemedels-nämnden). Most test-persons tried by using many ways to search for the information, but all except two gave up. None of the test-persons managed to find the pages that were translated to their mother-tongue. The study points out the need for a systematical approach to web information for newly arrived immigrants to help them with their integration process and benefit from Swedish e-government services. A central multilingual portal website should be the heart of this program. This approach can be introduced in SFI schools given that all SFI schools are supplied with computers.
7
Sun, Hua. "Telephone directory web service." CSUSB ScholarWorks, 2003. https://scholarworks.lib.csusb.edu/etd-project/2421.
Full text
8
Ho, Yu-Feng. "PDF Receipts: A micro-based-payment web service." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2714.
Full textAbstract:
The purpose of this project is to design, build and implement an instance of a specified online payment system, which is based on micro-payments. The three components for this system are a bookstore, a receipt service and a currency issuer.
9
Stecca, Rodrigo da Silva. "Gestão da informação e inteligência competitiva aplicadas ao serviço delivery online do setor de alimentação /." Tupã, 2020. http://hdl.handle.net/11449/192518.
Full textAbstract:
Orientador: João Guilherme de Camargo Ferraz MachadoResumo: A crescente demanda por refeições rápidas e práticas devido ao dia a dia cada vez mais agitado e com menor disponibilidade de tempo da população, a evolução dos meios de comunicação, em especial, o smartphone, e a praticidade do poder de escolha e acompanhamento do status de preparação e entrega das refeições na palma da mão, tem alavancado a quantidade e usuários e a variedade disponível nos aplicativos de delivery online de alimentos. A quantidade de transações executadas através dos aplicativos diariamente e a necessidade de manter sua competitividade perante os concorrentes, exige que as empresas de aplicativos de delivery online de alimentos gerenciem melhor as informações registradas na empresa e as informações externas à empresa que são relacionadas ao mercado e à concorrência. Para tanto, é necessário saber utilizar as informações disponíveis a favor das empresas, transformando-as em inteligência para dar suporte a tomada de decisão estratégica. O objetivo geral da pesquisa foi analisar a aplicação da gestão da informação e da inteligência competitiva nas plataformas de delivery online do setor de alimentos, como fator gerador de diferenciais competitivos. De modo específico, identificou-se o uso da gestão da informação e da inteligência competitiva no contexto das plataformas delivery online; comparou-se a aplicação da gestão da informação e da inteligência competitiva entre diferentes plataformas de delivery online; propôs-se parâmetros e indicadores de gestão da in... (Resumo completo, clicar acesso eletrônico abaixo)
Abstract: The growing demand for fast and practical meals due to the increasingly hectic daily life and less time available by the population, the evolution of means of communication, especially smartphone, and the practicality of the power to choose and monitor status preparation and delivery of meals in reach, has leveraged the number and users and variety available in online food delivery applications. The number of transactions carried out through the apps daily and the need to remain competitive with competitors, requires online food delivery app companies to better manage information recorded inside and outside the company that is related to the market and competition. Therefore, it is necessary to know how to use the information available in favor of companies, converting them into intelligence to support strategic decision-making. The research general objective was to analyze the application of information management and competitive intelligence in online delivery platforms in food sector, as a factor that generates competitive differentials. Specifically, the use of information management and competitive intelligence was identified in the context of online delivery platforms; the application of information management and competitive intelligence between different online delivery platforms was compared; parameters and indicators for information management and competitive intelligence for online delivery platforms were suggested. Regarding the methodology, nature is qualitative ... (Complete abstract click electronic access below)
Mestre
10
Wang, Xuyang. "Factors Influence Citizen Adoption for Government E-Tax Service." Thesis, Örebro universitet, Handelshögskolan vid Örebro Universitet, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-22959.
Full textAbstract:
E-tax is an important function of e-government since it is highly related to the life of citizens (Wu & Chen, 2005). So in this paper I have discussed the factors influence the citizen adoption of government e-tax service. I have used the decomposed TPB model as my research model. This model integrated two important theories – TAM model and TPB model. The taxpayers were divided into adopters who have used the e-tax service and non-adopter who has used the conventional method to pay their tax. And the effect of these factors for adopters and non-adopters are different. Therefore, understand the factors’ effect can help governments formulate the corresponding measures to promote more citizens to use the e-tax service and lead to better planning and implementation of e-tax service.
11
Damour, Gabriel. "Information-Theoretic Framework for Network Anomaly Detection: Enabling online application of statistical learning models to high-speed traffic." Thesis, KTH, Matematisk statistik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-252560.
Full textAbstract:
With the current proliferation of cyber attacks, safeguarding internet facing assets from network intrusions, is becoming a vital task in our increasingly digitalised economies. Although recent successes of machine learning (ML) models bode the dawn of a new generation of intrusion detection systems (IDS); current solutions struggle to implement these in an efficient manner, leaving many IDSs to rely on rule-based techniques. In this paper we begin by reviewing the different approaches to feature construction and attack source identification employed in such applications. We refer to these steps as the framework within which models are implemented, and use it as a prism through which we can identify the challenges different solutions face, when applied in modern network traffic conditions. Specifically, we discuss how the most popular framework -- the so called flow-based approach -- suffers from significant overhead being introduced by its resource heavy pre-processing step. To address these issues, we propose the Information Theoretic Framework for Network Anomaly Detection (ITF-NAD); whose purpose is to facilitate online application of statistical learning models onto high-speed network links, as well as provide a method of identifying the sources of traffic anomalies. Its development was inspired by previous work on information theoretic-based anomaly and outlier detection, and employs modern techniques of entropy estimation over data streams. Furthermore, a case study of the framework's detection performance over 5 different types of Denial of Service (DoS) attacks is undertaken, in order to illustrate its potential use for intrusion detection and mitigation. The case study resulted in state-of-the-art performance for time-anomaly detection of single source as well as distributed attacks, and show promising results regarding its ability to identify underlying sources.I takt med att antalet cyberattacker växer snabbt blir det alltmer viktigt för våra digitaliserade ekonomier att skydda uppkopplade verksamheter från nätverksintrång. Maskininlärning (ML) porträtteras som ett kraftfullt alternativ till konventionella regelbaserade lösningar och dess anmärkningsvärda framgångar bådar för en ny generation detekteringssytem mot intrång (IDS). Trots denna utveckling, bygger många IDS:er fortfarande på signaturbaserade metoder, vilket förklaras av de stora svagheter som präglar många ML-baserade lösningar. I detta arbete utgår vi från en granskning av nuvarande forskning kring tillämpningen av ML för intrångsdetektering, med fokus på de nödvändiga steg som omger modellernas implementation inom IDS. Genom att sätta upp ett ramverk för hur variabler konstrueras och identifiering av attackkällor (ASI) utförs i olika lösningar, kan vi identifiera de flaskhalsar och begränsningar som förhindrar deras praktiska implementation. Särskild vikt läggs vid analysen av de populära flödesbaserade modellerna, vars resurskrävande bearbetning av rådata leder till signifikant tidsfördröjning, vilket omöjliggör deras användning i realtidssystem. För att bemöta dessa svagheter föreslår vi ett nytt ramverk -- det informationsteoretiska ramverket för detektering av nätverksanomalier (ITF-NAD) -- vars syfte är att möjliggöra direktanslutning av ML-modeller över nätverkslänkar med höghastighetstrafik, samt tillhandahåller en metod för identifiering av de bakomliggande källorna till attacken. Ramverket bygger på modern entropiestimeringsteknik, designad för att tillämpas över dataströmmar, samt en ASI-metod inspirerad av entropibaserad detektering av avvikande punkter i kategoriska rum. Utöver detta presenteras en studie av ramverkets prestanda över verklig internettrafik, vilken innehåller 5 olika typer av överbelastningsattacker (DoS) genererad från populära DDoS-verktyg, vilket i sin tur illustrerar ramverkets användning med en enkel semi-övervakad ML-modell. Resultaten visar på hög nivå av noggrannhet för detektion av samtliga attacktyper samt lovande prestanda gällande ramverkets förmåga att identifiera de bakomliggande aktörerna.
12
Ebenezer, Catherine. "'Access denied'? : barriers for staff accessing, using and sharing published information online within the National Health Service (NHS) in England : technology, risk, culture, policy and practice." Thesis, University of Sheffield, 2017. http://etheses.whiterose.ac.uk/19826/.
Full textAbstract:
The overall aim of the study was to investigate barriers to online professional information seeking, use and sharing occurring within the NHS in England, their possible effects (upon education, working practices, working lives and clinical and organisational effectiveness), and possible explanatory or causative factors. The investigation adopted a qualitative case study approach, using semi-structured interviews and documentary analysis as its methods, with three NHS Trusts of different types (acute - district general hospital, mental health / community, acute – teaching) as the nested sites of data collection. It aimed to be both exploratory and explanatory. A stratified sample of participants, including representatives of professions whose perspectives were deemed to be relevant, and clinicians with educational or staff development responsibilities, was recruited for each Trust. Three non-Trust specialists (the product manager of a secure web gateway vendor, an academic e-learning specialist, and the senior manager at NICE responsible for the NHS Evidence electronic content and web platform) were also interviewed. Policy documents, statistics, strategies, reports and quality accounts for the Trusts were obtained via public websites, from participants or via Freedom of Information requests. Thematic analysis following the approach of Braun and Clarke (2006) was adopted as the analytic method for both interviews and documents. The key themes of the results that emerged are presented: barriers to accessing and using information, education and training, professional cultures and norms, information governance and security, and communications policy. The findings are discussed under three main headings: power, culture, trust and risk in information security; use and regulation of Web 2.0 and social media, and the system of professions. It became evident that the roots of problems with access to and use of such information lay deep within the culture and organisational characteristics of the NHS and its use of IT. A possible model is presented to explain the interaction of the various technical and organisational factors that were identified as relevant. A number of policy recommendations are put forward to improve access to published information at Trust level, as well as recommendations for further research.
13
Mousavizadeh, Kashipaz Seyed Mohammadreza. "Three Research Essays on Online Users' Concerns and Web Assurance Mechanisms." Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc862772/.
Full textAbstract:
Online users struggle with different concerns whenever they use information systems.
According to Miyazaki and Fernandez (2001), there are three important categories of concerns for online users: privacy concern, third party fraudulent behavior concern ("system security"), and online website fraudulent behavior concern ("security"). Kim, Sivasailam, and Rao (2004) proposed a similar categorization for web assurance dimensions. They argue that online websites are supposed to address users' privacy, security, and business integrity concerns to decrease user concerns. Although several researchers tried to answer how different factors affect these concerns and how these concerns affect users' behavior, there are so many ambiguities and contradictions in this area. This Essay I in this work develops a comprehensive map of the role of online privacy concern to identify related factors and categorize them through an in-depth literature review and conducting meta-analysis on online privacy concern.
Although users have concerns about their privacy and security, there is still growth in the number of internet users and electronic commerce market share. One possible reason is that websites are applying assurance mechanisms to ensure the privacy of their users. Therefore, it could be an interesting research topic to investigate how privacy assurance mechanisms affect users concern and, consequently, their behavior in different concerns such as e-commerce and social networking sites. Different types of web assurance mechanisms are used by websites. The most prevalent among these assurance mechanisms include web assurance seals and assurance statements and privacy customization features. Essay II and III aims to address how these mechanisms influence e-commerce and social networking sites users' behavior. Essay II applies the procedural fairness theory by Lind and Tyler (1988) to explain how and why the web assurance mechanisms affect consumers' perceived risks. Essay III addresses the issue of self-disclosure on social networking sites. Applying protection motivation theory, this study aims to evaluate the effect of web assurance mechanisms on online privacy concern and self-disclosure behavior on the social networking sites.
14
Schöne, Sylvia, and Immo Göbel. "Elektronische Auskunft." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2008. http://nbn-resolving.de/urn:nbn:de:bsz:14-ds-1221039087592-35888.
Full textAbstract:
Seit Ende April 2008 gibt es für den Besucher der Website der SLUB Dresden eine weitere Möglichkeit, Fragen zur Bibliothek schnell und unkompliziert zu stellen und sofort persönliche Antworten zu erhalten. Grundlage für die Erweiterung um diesen zeitgemäßen Informationskanal ist eine leistungsfähige Wissensbasis, die auch im bereits abgeschlossenen Projekt Bibliotheksportal Sachsen www.bibliotheksportalsachsen.de im Einsatz ist.
15
McGlothlin, Cheryle D. "Evaluation of HQT Online Courses: Growth of Participants Technology, Pedagogy and Content Knowledge (TPACK)." Ohio University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1411132394.
Full text
16
Wesolowski, Peter. "We Only Accept Online Applications: The Effect of HRIS E-Recruitment Technology on Job-Seeker Fairness Perceptions in the Canadian Federal Public Sector." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/34321.
Full textAbstract:
Industrial-organizational psychologist Stephen S.W. Gilliland developed a model for studying job-seeker fairness perceptions in 1993 based on existing research in organizational justice. The model includes several rules which will result in job-seeker perceptions of fairness if satisfied and job-seeker perceptions of unfairness if violated. Given the prominence of this model in the literature as well as changes which have occurred in personnel selection (such as human resource information systems, or HRIS, and e-recruitment), scholars have called for a technological re-envisioning of the original model, especially the explanations/descriptions ascribed to each rule. The present study seeks to understand how HRIS e-recruitment technology impacts job-seeker fairness perceptions and in so doing update the Gilliland (1993) model using a qualitative methodology and website success measures from information systems success theory. It contributes to the literature on applicant fairness perceptions by accounting for technological change, and contributes to the field of Public Administration by studying a governmental e-recruitment portal thereby accounting for the particularities of public-sector HRM which is underrepresented in the organizational justice literature. Over the course of one (1) year, twelve (12) job-seekers participated in a series of focus group interviews where they reflected on their experiences applying for jobs in the Canadian federal civil service using the government’s e-recruitment portal. Participants completed profiles, sent applications, communicated with government personnel, and wrote internet tests, among other job-search activities, and reported on their experiences from the perspective of fairness. Results confirm the validity of all original procedural justice rules and offer insight into their application in a recruitment environment where applicants invest considerable time interacting with computerized systems. Two additional rules are also put forth including the ease with which candidates can deceive tests and privacy/trustworthiness using technology. The findings are limited insofar as data gathering took place during a time of reduced hiring activity by the employer and because participation was limited to one (1) specific geographic location.
17
Olivares, Marin Luis Franco, and Atoche Fabián Antonio Silva. "E service quality y technology resources en relación con la satisfacción de estudiantes universitarios a través del E learning." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2021. http://hdl.handle.net/10757/656753.
Full textAbstract:
Hoy en día la tecnología se ha posicionado en el estilo de vida de muchas personas. Sin embargo, no todas las personas tienen los recursos tecnológicos para un desarrollo adecuado en el ámbito que quieran desarrollarse. Esto se ha expandido en el sector de educación superior a través de la metodología E-learning debido a las distintas facilidades y ventajas que posee. Esta investigación apunta a poder descubrir la relación del e - service quality y el acceso al technology resources en relación con la satisfacción de estudiantes universitarios con respecto al e- learning en Lima Metropolitana. A través de las distintas teorías e investigaciones de otros autores se ha logrado encontrar los determinantes que poseen la mayor influencia. Entre ellos se encuentra el contenido, la privacidad, el diseño de web, la fiabilidad y sensibilidad así como el acceso a la tecnología de la información y comunicación; es decir un aparato tecnológico, electricidad e internet. Dentro de los alcances y limitaciones encontradas para la investigación se consideraron el no realizar observaciones dentro de los trabajos de campo, debido al virus Sars Cov2.Today technology has positioned itself in the lifestyle of many people. However, not all people have the technological resources for adequate development in the area they want to develop. This has expanded in the higher education sector through the E-learning methodology due to the different facilities and advantages it has. This research aims to discover the relationship between e - service quality and access to technology resources in relation to the satisfaction of university students with respect to e - learning in Metropolitan Lima. Through the different theories and investigations of other authors, it has been possible to find the determinants that have the greatest influence. Among them are content, privacy, web design, reliability and sensitivity as well as access to information and communication technology; That is to say, a technological device, electricity and the internet. Within the scope and limitations found for the research, it was considered not to make observations within the field work, due to the Sars Cov2 virus.
Trabajo de investigación
18
Levine, Aaron J. (Aaron Joshua). "A competitive analysis of the online information services industry." Thesis, Massachusetts Institute of Technology, 1994. http://hdl.handle.net/1721.1/12079.
Full text
19
Assim, Jalal Mustafa. "Mobile Service Design: The effect of platform on the use of online services : A case study exploring uses of Facebook on desktop and a mobile environment." Thesis, Umeå universitet, Institutionen för informatik, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56331.
Full textAbstract:
Many studies looked at mobile information needs of users and how to support those needs in the mobile platform and the challenges it holds. In this study I tried to take a different approach in arguing that the uses of the services available on the stationary set up are used with different motivations and goals on the various mobile platform context and therefore designing the mobile versions of those require careful considerations of that. I present the results of a study conducted to investigate how the use of Facebook mobile differ over the stationary and mobile platform and use that as an example to elaborate on the design considerations of similar services.
20
Daccak, Muhammad. "The Future of Public Service Television in Sweden : A study on challenges and opportunities for SVT Play in a shifting television landscape." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-292841.
Full textAbstract:
This study investigates the changing television landscape and consumption habits and the effects on the Swedish public service television(SVT). Recent shifts have amplified the ongoing decline of linear television and were marked by increasing migration of viewers to online video consumption and global streaming services. These new competitors escalate the challenges facing national broadcasters and emphasize the role of having a strong independent public service television that can remain relevant to all its audiences. SVT has been a pioneer in shifting to online and launched its video streaming service SVT Play in 2006. But the service is unable to recuperate the viewership bleeding from SVT linear channels, and reaching younger audiences has never been more challenging. The study presents a literature review and background referring to recent general trends in the television market, to put shifts and disruptions in the Swedish market in a larger context. We also present a thorough background on the Swedish television market focusing on the position of SVT and SVT Play. We discussed dynamics and drivers of recent structural and consumption shifts through in-depth interviews with key personnel from SVT as well as with other experts from different areas within the media and telecom industry. We seek to answer what future challenges and opportunities are for SVT Play and how to deal with those challenges and opportunities. The data collected were analyzed and reported in this study. The main findings indicate a new era ahead of public service heralded by the unprecedented decline of SVT broadcast and the increased consumption divergence in 2019. The study found that SVT Play has a central future role of public service television and should be further empowered to remain agile and relevant, through diverse, differentiated, and personalized offerings, but also through constant engagement with audiences and continuous learning of what they value and demand in a constantly changing media landscape.Denna studie undersöker det föränderliga TV-landskapet och de nya konsumtionsvanornas effekter på svensk public service- TV (SVT). Nyligen har skiftningar intensifierat den pågående minskningen av linjär-TV vilket märkts i den ökande migrationen av TV-tittare till online video-konsumtion och globala streamingtjänster. Dessa nya konkurrenter trappar upp utmaningarna som nationella programföretag ställts inför och betonar vikten av att ha stark och oberoende public service-TV som kan förbli relevant för samtliga målgrupper. SVT har varit pionjärer i övergången till online och lanserade sin streamingtjänst för video, SVT Play, redan 2006. Men tjänsten är oförmögen att hämta upp de förlorade tittarsiffrorna från SVTs linjära TV-kanaler. Samtidigt så har det aldrig tidigare varit svårare att nå de unga målgrupperna. Denna studie presenterar en litteraturgenomgång och bakgrund med referenser till de senaste allmänna trenderna TV-marknad, för att ställa den svenska marknadens förändringar och störningar i ett större sammanhang. Vi presenterar även en grundlig bakgrund av den svensk TV-marknaden med fokus på SVTs och SVT Plays positioner i denna. Vi har resonerat kring dynamiken och drivkrafterna bakom de senaste strukturella förändringarna och förändringarna i konsumtion, genom djupgående intervjuer med nyckelpersoner från SVT samt andra experter inom olika områden av media- och Telecom-industrin. Vi söker svaret till vilka de framtida utmaningarna och möjligheterna för SVT Play är, samt hur man bör handskas med dessa utmaningar och möjligheter. Den insamlade datan har analyserats och rapporteras i denna studie. De huvudsakliga upptäckterna indikerar en ny era för public service, påbörjad av de historiska minskningarna av SVTs sändningar samt den ökande konsumtionsdivergensen under 2019. Studien har funnit att SVT Play besitter en central framtida roll för public service-TV och bör fortsatt vara stärkt i uppgiften att förbli rörlig och relevant, genom varierade, differentierade och personanpassade erbjudanden, men även genom ett konstant engagemang med sin publik och ett kontinuerligt lärande över vad de värderar och önskar i ett ständigt skiftande medielandskap.
21
Burns, Christine Vanda Law Faculty of Law UNSW. "Online legal services - a revolution that failed?" Awarded by:University of New South Wales. School of Law, 2007. http://handle.unsw.edu.au/1959.4/32468.
Full textAbstract:
In the late 1990s a number of law firms and other organisations began to market online products which "package" legal knowledge. Unlike spreadsheets, word processing software and email, these products are not designed to provide efficiency improvements. Rather, online legal knowledge products, which package and apply the law, were and are viewed by many as having the potential to make major changes to legal practice. Many used the term &quitrevolution" to describe the anticipated impact. Like any new technology development, many intersecting factors contributed to their development. In many ways they built on existing uses of technology in legal practice. The various information technology paradigms which underpin them - text retrieval, expert systems/artificial intelligence, document automation, computer aided instruction (CAI) and hypertext - were already a part of the "computerisation of law". What is new about online legal knowledge products is that as well as using technology paradigms such as expert systems or document automation to package and apply the law, they are developed using browser-based technologies. In this way they leverage the comparative ease of development and distribution capabilities of the Internet (and/or intranets). There has been particular interest in the impact of online legal knowledge products on the legal services provided to large commercial organisations. With the increasing burden of corporate compliance, expanding role of the in-house lawyer and pressure to curb costs, online legal knowledge products should flourish in commercial organisations and many have been adamant that they will. However, there is no convincing evidence that anything like a "revolution" has taken place. Success stories are few and far between. Surprisingly few have asked whether this "revolution" has failed, or seriously analysed whether it lies ahead. If it does lie ahead, what factors, if any, need to taken into account in order for it to take place? If there is to be no revolution, what value should be placed on online legal knowledge products? In this dissertation I use the findings of my own empirical work, supported by a literature survey, to demonstrate that the impact of online legal knowledge products has been modest. I argue that in order to build successful online legal knowledge products it is necessary to appreciate that a complex system of interacting factors underpins their development and use,and address those factors. I propose a schematic representation of the relationships involved in producing an online legal knowledge product and use the findings of some empirical work, together with a review the literature in related fields, to identify the factors relevant to the various components of this framework. While there are many interacting factors at play, four sets of considerations emerge from my research as particularly important: integrating different technology paradigms, knowledge acquisition, usability, and implementation. As a practical matter, the implication of these findings is that some online legal knowledge products are more likely to be successful than others, and that there are other technology applications that may represent a better investment of the limited in-house technology budget than many online legal knowledge products. I also argue that while most of the challenges involved in integrating different technology paradigms, improving usability, and effective implementation can be addressed with varying levels of effort, the problem of the knowledge acquisition bottleneck is intractable. New approaches to knowledge acquisition are required to overcome the knowledge acquisition bottleneck. I identify some potential approaches that emerge from my research: automation, collaboration and coalition, phasing and simple solutions.
22
McLean, Graeme. "Examining the online customer experience during a utilitarian search for online business advisory information and services." Thesis, University of Strathclyde, 2015. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=26569.
Full textAbstract:
This research aims to further our understanding on online information seeking and the customer's experience during search. The primary focus of this research is to explore the online customer experience during a utilitarian search for business advisory information and services. Previous research has provided an understanding on the process of information seeking, however this research advances our limited theoretical knowledge on the online customer experience moving beyond service quality and the outcomes of the customer experience, thus understanding variables capable of influencing the customer experience while searching for information during a customer's online journey on a business advisory website. In line with this, the research has answered five research objectives: (1) Establish which variables influence the online customer experience during a utilitarian search for online business advisory information and services. (2) Investigate the role of customer emotions while searching for online business advisory information and services. (3) Establish the role of online customer support through social interaction in relation to a customer's experience. (4) Examine the effect of a customer's search success on the online customer experience (5) Develop a comprehensive online customer experience model incorporating variables influencing the customer experience during the initial customer journey to find business information and services. A mixed methods approach was adopted in the research within a pragmatic philosophical underpinning. Due to the limited research within the area of the online customer experience an initial qualitative element was used in order to refine the proposed theoretical framework in the study. The qualitative research was developed based on the literature reviewed with the aim of providing an initial insight into the variables to be tested in the quantitative phase of the study, thus providing comprehensiveness and parsimony. 16 semi structured in-depth interviews were conducted with SMEs from an array of industries. The interviews provided in-depth insight into the variables capable of influencing the online experience and identified those variables to be examined in the quantitative phase of the research. The main quantitative phase of the research consisted of an online experiment aligned with an online questionnaire. The online experiment was conducted on three selected business advisory websites offering business advisory information and services with a sample of 160 participants. Tasks were set up on each website for participants to complete. After the completion of the set of tasks on each website, participants completed the online questionnaire. All 160 responses were completed and usable to test the proposed theoretical model and thus made it suitable for structural equation modelling. The findings of the research outline a number of variables that have been previously overlooked in relation to influencing the online customer experience. The new context of exploring the online customer experience during a utilitarian search for information has furthered our limited theoretical understanding of the online customer experience and online information seeking. This research found that the quality of the information, the credibility of the website, the perceived length of time spent on the website, the success of the search as well as the requirement of online customer support all have an influence on the online customer experience during a utilitarian search for business advisory information and services. In addition, the findings also illustrate an underlying latent variable comprised of website aesthetics, level of control, information quality, website credibility and flow combining together to influence the online customer experience. The findings illustrate a role for the previously unexplored online customer support through synchronised social interaction via functions such as live chat and online help desks. The findings illustrated, should customers require to spend longer searching on the website than perceived necessary or have an unsuccessful search they will require online customer support. Previous research exploring the online customer experience has predominantly explored the outcomes of a positive customer experience, this research has responded to calls for research (Verhoef et al, 2009) and established the variables influencing the customer at specific points during the customer's journey to finding the required information and services on business advisory websites. Key managerial implications for online business advisory providers are discussed in relation to improving the online customer experience. Managers need to be conscious of the variables capable of influencing the customer experience, particularly the length of time customers are required to spend on the website which plays a key mediating role on other influential variables. The focus for managers has been on the importance of customers spending a prolonged period of time on the website as a benchmark of a successful website. This study however highlights to managers of business advisory websites to use such a benchmark with caution as this research finds that the longer customers spend searching on a website for business advisory information and services, the less likely they are to have a positive experience as well as being less likely in having a successful search and requiring online customer support. The key contributions of this research include: The development of a new online customer experience model incorporating the variables capable of influencning the online customer experience including website aesthetics, level of control on the website (ease of use and customisation), the credibility of the website, the quality of the information and flow, while involving the mediating effect of the perceived length of time spent on the website, the need to seek online customer support and the success of the search. The research has introduced and developed a new scale to measure the perceived length of time customers are willing to spend on the website. The reseach has introduced the need for online customer support, with the perceived length of time spent on the website driving the need to seek online customer support. The research has established the sequence of variables influencing the online customer experience during a utilitarian search for business advisory information and services. The research has confirmed a measure for the online customer experience involving cognitive satisfaction with the experience and customer emotions. The research has extended our theoretical understanding of the online customer experience in a new context.
23
Hauck, Julia [Verfasser]. "Vertrauen in service-orientierten Online-Communitys / Julia Hauck." Baden-Baden : Nomos Verlagsgesellschaft mbH & Co. KG, 2017. http://d-nb.info/1160484457/34.
Full text
24
Ntawanga, Felix Fred. "A context-aware model to improve usability of information presented on mobile devices." Thesis, Nelson Mandela Metropolitan University, 2014. http://hdl.handle.net/10948/d1020768.
Full textAbstract:
Online information access on mobile devices is increasing as a result of the growth in the use of Internet-enabled handheld (or pocket-size) devices. The combined influence of recent enabling technologies such as Web 2.0, mobile app stores and improved wireless networks have driven the increase in online applications that allow users to access various types of information on mobile devices regardless of time and location. Examples of such applications (usually shortened to app) include: social media, such as FacebookTM App and TwitterTM App, banking applications such as (Standard Bank South Africa)TM Mobile Banking App and First National Bank (FNB) BankingTM App, and news application such as news 24TM App and BBCTM News App. Online businesses involved in buying, selling and business transaction processing activities via the Internet have exploited the opportunity to extend electronic commerce (e-commerce) initiatives into mobile commerce (m-commerce). Online businesses that interact with end user customers implement business to consumer (B2C) m-commerce applications that enable customers to access and browse product catalogue information on mobile devices, anytime, anywhere. Customers accessing electronic product catalogue information on a mobile device face a number of challenges such as a long list of products presented on a small screen and a longer information download time. These challenges mainly originate from the limiting and dynamic nature of the mobile apps operating environment, for example, dynamic location, bandwidth fluctuations and, diverse and limited device features, collectively referred to as context. The goal of this research was to design and implement a context-aware model that can be incorporated into an m-commerce application in order to improve the presentation of product catalogue information on m-commerce storefronts. The motivation for selecting product catalogue is prompted by literature which indicates that improved presentation of information in m-commerce (and e-commerce) applications has a positive impact on usability of the websites. Usable m-commerce (and e-commerce) websites improve efficiency in consumer behaviour that impacts sales, profits and business growth. The context-aware model aimed at collecting context information within the user environment and utilising it to determine optimal retrieval and presentation of product catalogue in m-commerce. An integrated logical context sensor and Mathematical algorithms were implemented in the context-aware model. The integrated logical context sensor was responsible for the collection of different types of predetermined context information such as device specification or capabilities, connection bandwidth, location and time of the day as well as the user profile. The algorithms transformed the collected context information into usable formats and enabled optimal retrieval and presentation of product catalogue data on a specific mobile device. Open-source implementation tools were utilised to implement components of the model including: HTML5, PhP, JavaScript and MySQL database. The context-aware model was incorporated into an existing m-commerce application. Two user evaluation studies were conducted during the course of the research. The first evaluation was to evaluate the accuracy of information collected by the context sensor component of the model. This survey was conducted with a sample of 30 users from different countries across the world. In-between the context sensor and main evaluation surveys, a pilot study was conducted with a sample of 19 users with great experience in mobile application development and use from SAP Next Business and Technology, Africa. Finally an overall user evaluation study was conducted with a sample of 30 users from a remote area called Kgautswane in Limpopo Province, South Africa. The results obtained indicate that the context-aware model was able to determine accurate context information in real-time and effectively determine how much product information should be retrieved and how the information should be presented on a mobile device interface. Two main contributions emerged from the research, first the research contributed to the field of mobile Human Computer Interaction. During the research, techniques of evaluating and improving usability of mobile applications were demonstrated. Secondly, the research made a significant contribution to the upcoming field of context-aware computing. The research brought clarity with regard to context-aware computing which is lacking in existing, current research despite the field’s proven impact of improving usability of applications. Researchers can utilise contributions made in this research to develop further techniques and usable context-aware solutions.
25
Chipeperekwa, Sharon Chironziwa. "Challenges and success factors in introducing information systems for students’ online registration : a case study of a University of Technology." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2700.
Full textAbstract:
Thesis (MTech (Business Administration in Project Management))--Cape Peninsula University of Technology, 2017.The beginning of the 2011 academic year in South Africa saw a number of Institutions of Higher Learning introducing online registration for their students. The efficiency and effectiveness of Information Systems is increasingly becoming a necessity and not an option for many organizations. An information system should be able to allow end users to access information easily and navigate with ease. The selected University of Technology (UoT) in this research is one of the largest public institution of higher learning in the Western Cape Province and boasts of an enrolment of more than 30 000 students per academic year. An observation was made that, during registration students stand in long queues waiting to register or for assistance to register. The system tends to ‘freeze’ whilst students are registering and students are in most cases unfamiliar with the system interface. They constantly have to enquire what to do next when going through online registration process. This study adopted a quantitative approach. The study uses constructs of the updated DeLone and McLean IS success model (2003) to analyse and explain the student’s perceptions of the online registration system. The research was undertaken to establish the student’s perceptions of the online registration system. This research identifies the challenges and success factors of introducing an online registration system, from a students’ perspective, whilst highlighting the extent to which this system has been able to solve problems associated with the manual registration era. The study seeks to assist management and those responsible for managing the current system to determine how well the system is working or not working to achieve user satisfaction. It will also assist them going forward on what to consider before, during and after implementation of an information system. Stemming from the findings of this study, recommendations were made such as making online registration available on mobile devices, online registration orientation can assist students navigate the system easily. The UoT should also consider thorough training for staff that assist students during registration to ensure good service quality.
26
Abdullah. "Knowledge sharing processes for identity theft prevention within online retail organisations." Thesis, University of Central Lancashire, 2017. http://clok.uclan.ac.uk/23998/.
Full textAbstract:
The occurrence of identity theft has increased dramatically in recent times, becoming one of the fastest-growing crimes in the world. Major challenges associated with identity theft related offences include problems of consumers with credit, such as: aggravation by debt collectors; rejection of loans; disturbance in normal lives such as reputation damage; and the psychological disruption of providing personal data to organisations and banks during the investigation. For these reasons, and with the ready access of identity thieves to the retail industry, this problem is acute in the online retail industry, yet there has been insufficient research undertaken in this domain. This research investigated knowledge sharing processes for identity theft prevention within online retail organisations. An analysis of how individual staff and teams share their knowledge for identity theft prevention in organisations is presented, which includes the investigation of existing barriers in knowledge sharing for identity theft prevention in organisations. A qualitative case study research approach, using the guiding framework proposed by Salleh (2010), was adopted and extended to improve knowledge sharing processes for identity theft prevention in online retail organisations. Three case studies were conducted with leading online retailers in the UK. Data collection included one-to- one semi-structured interviews, internal documents from the researched companies and external documents from various secondary sources. The researcher used the thematic analysis approach using the NVivo software tool and a manual coding process. The total number of interviews was 34 across 3 case studies, with each interview lasting between 45 and 75 minutes. The participants were selected according to their experience, knowledge and involvement in solving identity theft issues and knowledge sharing. Investigation of internal documents included email conversations, policy documents and internal conversations such as emails and memos from the researched companies. This study found that knowledge of identity theft prevention is not being shared within online retail organisations. Individual staff members are learning from their experiences, which is time-consuming. Existing knowledge sharing barriers within the organisations were identified, and improvements in knowledge sharing processes in the online retail industry of the UK using the extended framework are proposed. This research contributes to existing research by providing new insights into knowledge sharing for identity theft prevention. It extends an existing framework proposed by Salleh (2010) in the new context of knowledge sharing processes for ID theft prevention in the retail industry by simplifying the model and combining elements into a more coherent framework. The present study also contributes by investigating the online retail sector for knowledge sharing for ID theft prevention. The empirical research identifies the barriers to knowledge sharing for ID theft prevention and the weaknesses of knowledge sharing in online retail organisations relevant to ID theft prevention. Finally, this study provides managers with useful guidelines for developing appropriate knowledge sharing processes for ID theft prevention in their organisation, and to educate staff in effective knowledge sharing.
27
Adi, Ana. "Believe it or not youth and young adult female perceptions of the credibility of online multimedia messages /." Diss., Columbia, Mo. : University of Missouri-Columbia, 2007. http://hdl.handle.net/10355/4954.
Full textAbstract:
Thesis (M.A.)--University of Missouri-Columbia, 2007.The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on October 23, 2007) Includes bibliographical references.
28
Zhang, Yu. "Affective-discursive practices in online medical consultations in China :emotional and empathic acts, identity positions, and power relations." HKBU Institutional Repository, 2020. https://repository.hkbu.edu.hk/etd_oa/800.
Full textAbstract:
It is widely acknowledged that patients' emotional expressions and doctors' empathic responses play a key role in providing satisfactory healthcare services and improving doctor-patient relationships. While such affective aspect of medical consultation discourse has been studied in different fields of research with the focus of examining medical consultations that occur in face-to-face settings, this area is extremely under-researched in the field of linguistics, particularly in the non-western context and the online space. While online medical consultation (OMC) has ushered in the new era of e-communication around the beginning of this century, discourse-related research on OMC is still in its infancy and studies on the affective dimension of the OMC discourse in non-western sites are, to my best knowledge, apparently absent in the literature. As China has seen a significant increase in the use of OMC platforms, studying OMC discourse in the China context is not only important but vital. With the support of the Chinese government's "Internet Plus Healthcare" policy issued in 2018, the reliance on the online mode of medical consultation will be further strengthened and the future of OMC service in China will remain promising. In order to have a better understanding of the affective aspect of OMC discourse, this thesis explores the online interaction between doctors and e-patients (including patients' caregivers) from a poststructuralist discourse analysis perspective. The data for this study consists of 300 text-based one-to-one instant messaging OMC cases collected from three popular OMC websites used in China. Each OMC case contains e-patients' emotional expression and doctors' empathic response. The data are analysed by the approach of computer-mediated discourse analysis in terms of two dimensions: the textual dimension and the social practice dimension. At the textual level, the study identifies indirect negative emotional acts by e-patients and empathic acts by doctors (which constitute the affective practice); it also examines the interactional discursive features involved in the affective practice. At the social practice level, it explores the discursive positions of e-patients and doctors within the affective practice context and the power relations that are reflected in the identity positionings. This study finds that the text-based OMC affective practice is rich in various types of emotional expressions and different ways of manifesting empathy, some of which are not mentioned in studies on medial consultation discourse. The study also identifies positions that disrupt the traditional or stereotypical roles of doctor and patient. Besides, it presents dynamic power relations, which problematizes the idea that doctors are always the more powerful party and patients are always powerless in medical encounters. This study sheds light on the importance of examining the affective facet of medical consultation from a discourse analytic perspective, when it comes to identifying non-traditional positions and power relations in clinical communication. The study also provides the implication that e-healthcare platforms, especially those with an e-commercialised model for healthcare services, have potential to produce a type of neo-liberal discourse - the e-commercialised medical consultation discourse - in which patients and caregivers, who are acknowledged as the less powerful group in the traditional healthcare activities, are empowered and privileged
29
Hong, Yili. "THREE ESSAYS ON ONLINE LABOR MARKETS FOR IT SERVICES." Diss., Temple University Libraries, 2014. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/264441.
Full textAbstract:
Business Administration/Management Information SystemsPh.D.
Ubiquitous access to the Internet and supporting technologies gave birth to online labor markets (Malone and Laubacher 1998). Online labor markets enable employers (employers) to contract with professionals (service providers) from anywhere in the world. Firms now are able to greatly expand their workforce and bring a large arsenal of labor to bear on IT jobs, such as software or web development using Internet-enabled procurement platforms such as Freelancer. These markets serve as intermediaries for IT services (outsourcers post Call for Bids (CFBs) for services and providers offer bids for IT services) that help match employers with service providers across the globe. In my dissertation, I try to comprehensively study this Internet-enabled phenomenon from the perspectives of these three entities on global online markets with three separate yet related essays. The first essay focuses on the "global" nature of the market, and assess the effect of global frictions and global labor arbitrage on both provider bidding and employer selection. The second essay focuses on the effect of auction mechanism - sealed versus open bid auction - on providers' bidding dynamics, and the market performance. The third essay focuses on estimating true consumer (employer) surplus of online labor markets with a quality-adjusted measure. I also test its robustness by comparing its effects on consumers' subsequent transactions. I also find that market immaturity, consumers' lack of experience in the market, and consumers' lack of familiarity with IT service providers lead to the difference between the traditional measure and the quality-adjusted consumer surplus.
Temple University--Theses
30
Eidson, Lisa Ayrdrie Kathleen. "Barriers to e-learning job training government employee experiences in an online wilderness management course /." Diss., [Missoula, Mont.] : The University of Montana, 2009. http://etd.lib.umt.edu/theses/available/etd-01222010-102048.
Full text
31
Mehta, Aastha [Verfasser]. "Ensuring compliance with data privacy and usage policies in online services / Aastha Mehta." Saarbrücken : Saarländische Universitäts- und Landesbibliothek, 2020. http://d-nb.info/1222513412/34.
Full text
32
Krause, Hannelie. "Creating value in the infomediary space : the application of intelligent agents." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/49672.
Full text
33
De, la Rouviere Simon. "Effectiveness of user-curated filtering as coping strategy for information overload on microblogging services." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86215.
Full textAbstract:
Thesis (MA)--Stellenbosch University, 2014.ENGLISH ABSTRACT: We are living in an increasingly global and connected society with information creation increasing at exponential rates. The research sets out to help solve the problem of mitigating the effects of information overload in order to increase the novelty of our interactions in the digital age. Online social-networks and microblogging services allow people across the world to take part in a public conversation. These tools have inherent constraints on how much communication can feasibly occur. Become too connected and a user will receive too much information to reasonably process. On Twitter (a microblogging service), lists are a tool for users to create separate feeds. The research determines whether lists are an effective tool for coping with information overload (abundance of updates). Using models of sustainable online discourse and information overload on computer-mediated communication tools, the research found that lists are an effective tool to cope with information overload on microblogging services. Quantitatively, individuals who make use of lists follow more users and when they start using lists they increase the amount of information resources (following other users) at a greater rate than those who do not use lists. Qualitatively, the research also provides insight into the reasons why people use lists. The research adds new academic relevance to ‘information overload’ and ‘online sustainability’ models previously not used in the context of feed-based online CMC tools, and deepens the understanding and importance of usercurated filtering as a way to reap the benefits from the increasing abundance of information in the digital age.
AFRIKAANSE OPSOMMING: Ons leef in ’n toenemend globale en gekonnekteerde samelewing waarin inligtingskepping toeneem teen ’n eksponensiële koers. Hierdie navorsing het ten doel om die newe-effekte van die oorvloed van inligting te verlig sodat daar meer waarde uit ons interaksies in die digitale era kan geput kan word. Aanlyn sosiale-netwerke en mikroblog-dienste laat mense wêreldwyd toe om deel te neem in ’n openbare gesprek. Hierdie aanlyn gereedskap het egter inherente beperkinge op hoeveel kommunikasie prakties moontlik is. Wanneer gebruikers té gekonnekteer raak, word daar te veel ingligting ontvang om redelikerwys verwerk te kan word. Op Twitter (’n mikroblog-diens) is lyste ’n hulpmiddel waarmee gebruikers afsonderlike strome van inligting kan skep. Deur die gebruik van modelle van ‘volhoubare aanlyn diskoers’ en ‘inligtingoorlading’, bewys hierdie navorsing dat lyste ’n doeltreffende hulpmiddel is om die oorvloed van inligting te verlig op mikroblog-dienste. Kwantitatief volg gebruikers wat lyste gebruik meer gebruikers vergeleke met die wat nie lyste gebruik nie. Wanner hul lyste begin gebruik, volg hulle gebruikers teen ’n hoër koers as dié wat nie lyste gebruik nie. Kwalitatief bied die navorsing ook insig oor die redes vir die gebruik van lyste. Die navorsing onderstreep die akademiese relevansie van ‘inligtingoorlading’ en ‘aanlyn volhoubaarheid’ modelle wat nie voorheen gebruik is in die konteks van stroom-gebaseerde aanlyn gereedskap nie, en verdiep die begrip en belangrikheid van gebruiker-saamgestelde filtrering as ’n manier om die voordele te trek uit die toenemende oorvloed van inligting in die digitale era.
34
Boyle, Brad, Nicole Hopkins, Zhenyuan Lu, Garay Juan Antonio Raygoza, Dmitry Mozzherin, Tony Rees, Naim Matasci, et al. "The taxonomic name resolution service: an online tool for automated standardization of plant names." BioMed Central, 2013. http://hdl.handle.net/10150/610265.
Full textAbstract:
BACKGROUND:The digitization of biodiversity data is leading to the widespread application of taxon names that are superfluous, ambiguous or incorrect, resulting in mismatched records and inflated species numbers. The ultimate consequences of misspelled names and bad taxonomy are erroneous scientific conclusions and faulty policy decisions. The lack of tools for correcting this 'names problem' has become a fundamental obstacle to integrating disparate data sources and advancing the progress of biodiversity science.RESULTS:The TNRS, or Taxonomic Name Resolution Service, is an online application for automated and user-supervised standardization of plant scientific names. The TNRS builds upon and extends existing open-source applications for name parsing and fuzzy matching. Names are standardized against multiple reference taxonomies, including the Missouri Botanical Garden's Tropicos database. Capable of processing thousands of names in a single operation, the TNRS parses and corrects misspelled names and authorities, standardizes variant spellings, and converts nomenclatural synonyms to accepted names. Family names can be included to increase match accuracy and resolve many types of homonyms. Partial matching of higher taxa combined with extraction of annotations, accession numbers and morphospecies allows the TNRS to standardize taxonomy across a broad range of active and legacy datasets.CONCLUSIONS:We show how the TNRS can resolve many forms of taxonomic semantic heterogeneity, correct spelling errors and eliminate spurious names. As a result, the TNRS can aid the integration of disparate biological datasets. Although the TNRS was developed to aid in standardizing plant names, its underlying algorithms and design can be extended to all organisms and nomenclatural codes. The TNRS is accessible via a web interface at http://tnrs.iplantcollaborative.org/ webcite and as a RESTful web service and application programming interface. Source code is available at https://github.com/iPlantCollaborativeOpenSource/TNRS/ webcite.
35
Parikh, Tapan S. "Designing an architecture for delivering mobile information services to the rural developing world /." Thesis, Connect to this title online; UW restricted, 2007. http://hdl.handle.net/1773/6965.
Full text
36
Demirel, Kutukcu Seher. "Using Google Analytics And Think-aloud Study For Improving The Information Architecture Of Metu Informatics Institute Website: A Case Study." Master's thesis, METU, 2010. http://etd.lib.metu.edu.tr/upload/12612584/index.pdf.
Full textAbstract:
Today, web sites are important communication channels that reach a wide group of people. Measuring the effectiveness of these web-sites has become a key issue for researchers as well as practitioners. However, there is no consensus on how to define web site effectiveness and which dimensions need to be used for the evaluation of these web sites. This problem is more noteworthy for information driven web sites like academic web sites. There is limited academic literature in this predominant application area. The existing studies measured the effectiveness of these academic web sites by taking into account their information architecture mostly using think-aloud methodology. However, there is limited study on web analytics tools which are capable of providing valuable information regarding the web site users such as their navigation behaviours and browser details. Although web analytics tools provide detailed and valuable information, the existing studies have utilized their very basic features.
In this thesis, we have explored web analytic tools and think-aloud study method to improve information architecture of web sites. Taking METU Informatics Institute web site as a case study, we have used the reports of Google Analytics which is a commercial web analytics tool owned by Google and think-aloud study results to improve the information architecture of our case study web-site.
37
Dhir, Amit. "Online project management system." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2919.
Full textAbstract:
The purpose of this project is to design and create a system that can be used by a wide variety of groups who do projects. The system created has been specifically tailored for a medium-level company that has employees in different locations and levels, and also has customers for whom they do projects.
38
Haynes, J. D. "Risk and regulation of access to personal data on online social networking services in the UK." Thesis, City University London, 2015. http://openaccess.city.ac.uk/11972/.
Full textAbstract:
This research investigates the relative effectiveness of different modes of regulation of access to personal data on social networking services in the UK. A review of the literature demonstrated that there was a gap in research comparing different regulatory modes applied to online social networking services (SNSs). A model of regulation was developed based on Lessig’s four modes of regulating the internet. Risk to individual users was selected as a way of testing different regulatory approaches, using the premise that risk-based regulation has become a key consideration in European regulation. The regulatory effects were tested using: online surveys, interviews with industry experts, content analysis of privacy policies, and a legislative review. The research data are appended to the main body of the thesis. The research demonstrated the potential of risk as a means of distinguishing between different regulatory modes and concluded that a combination of regulatory approaches was the most effective way of protecting individuals against abuse of personal data on online SNSs. Further research suggested includes: looking at risk from the perspective of companies, and of society; further development of the regulatory model; and country comparisons to discover whether the findings of this study are more generally applicable.
39
Lin, Tai-jung. "Restaurant recommendation system (RRS)." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/3009.
Full textAbstract:
Discusses the development of an online restaurant recommendation system that allows users to search for restaurants in the Los Angeles area. The user can retrieve restaurant information including, name, type of restaurant, address, phone number, rating, prices and map. By logging in, users can also give their own recommendations and rate restaurants. The system also provides functions that allow a system a system administrator to manage the contents of the site. The project is based on Java Server Pages (JSP) language, Java Server Programming, which is a server side scripting language. Utilizes MySQL to maintain persistent data and Tomcat as a web system server.
40
Anderson, Joanna M., Sandra Lee Hawes, Farzaneh Razzaghi, and Johanna Tunon. "Best Practices for Embedded Librarians: Strategies for Successful Online Library Services." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/394.
Full text
41
Jansen, van Rensburg Charmaine. "Online marketing of commercial and industrial properties and services in a small business." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1020988.
Full textAbstract:
In view of the factors influencing and the steps in the design of a Website, building a successful Website will vary from business to business. This study investigates what is required from a small commercial and industrial property and services business to take their business online and create an effective Website. The environment of the property market reflected the role that government plays in the property industry and also the role of the private sector. Marketing in the real estate context indicated that if real estate agents have access to the right type of information, not only can they add value to their own organizations, but they can also capitalize on the same information to create added value for their clients. The elements of the marketing management process include four steps, namely to gather information, to set marketing goals and plan strategy, to organize and implement marketing strategy and to control the marketing activities. Marketing in the online environment showed that the Marketing Mix includes personalisation, privacy, customer services, community, site, security and sales promotion. The principles of online marketing revealed the important role of the customer and customer relationships. An investigation into the difference between e-commerce and online marketing made it clear that online marketing is one component of e-commerce. This study critically analysed the available literature in order to suggest a proposed framework of what should be included in the Website of a small commercial and industrial property and services business. In order to successfully research online marketing of commercial and industrial properties and services in a small business, a basic but thorough understanding of online marketing principles and Website content are important. In this study a qualitative research approach was followed where secondary sources were critically evaluated to design the required framework. Thereafter three Websites of marketing of commercial and industrial properties and services were content analysed to see whether anything else should be added to the framework. This would assist in taking a small business in commercial and industrial properties and services online. The framework suggests that the Website homepage content should include: Business overview/information Products/services What’s new Search Employment opportunities Interactive feedback Customer service/ assistance Index/directory Financial facts Links to other sites Online business services/utilities Guest book Frequently Asked Questions Messages from CEO A purposeful sample of three Websites was then content analysed so as to provide the information necessary to reach the objectives of the study. The following Websites were included in the content analysis: Broll, which operates as a national agency with international associations. The firm renders services (Estate Agency) and does not own property. Bruce McWilliams Industries Pty Ltd is operative in Port Elizabeth, Uitenhage and surrounds. It is a family business that owns property, which it develops and markets itself. Seeff is a national agency. It renders services (estate agency) and does not own property. Lastly, a narrative of a small commercial and industrial property and services business was created by means of document analysis of a specific business. The researcher was allowed to study the documents and diaries of the business in order to provide a narrative for this business. This narrative can be used as part of the envisaged Website for the business.
42
Specht, Thomas [Verfasser]. "Engineering multimedialer Online-Services für den Maschinenbau / Institut Arbeitswissenschaft und Technologiemanagement, Universität Stuttgart ... Thomas Specht." Heimsheim : Jost-Jetter, 2005. http://d-nb.info/975222864/34.
Full text
43
Larsson, Gabriel. "Släktforskning på nätet : Onlinetjänsters påverkan på släktforskares informationsbeteende." Thesis, Uppsala universitet, Institutionen för ABM, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-225782.
Full textAbstract:
With the technological development of the last decades, an increasing number of genealogists are carrying out their research online. The purpose of this master’s thesis is to examine how and why genealogists' information behavior has been influenced by the use of online services for genealogy. Using a conceptual model of genealogists' information behavior as theoretical basis for the study, I examine how the use of online services affect genealogists’ search process, what information they are looking for and what information resources they use. Data is collected by seven qualitative interviews with experienced genealogists.The interviews indicate that online services have not completely taken over the genealogists’ search for information. Genealogists still went to physical repositories for a number of reasons. However, all participants in the study agreed that their visits to physical repositories and their use of physical records had declined since they began to use online services. The search for information was perceived to have become easier and more convenient with online services, although participants also acknowledged the risks of misleading information. Online services for genealogy also seem to have an influence on the contact between genealogists, especially on international contacts. This, together with the increasing research on foreign material, indicates that genealogy has been internationalized as a result of the use of online services. To the extent that the use of online services affects genealogists' information behavior, it seems in large part to be a result of online services removing geographical barriers that previously influenced genealogists’ information behavior. This is a two years master’s thesis in Archival Science.
44
Ho, Si Meng. "Web visualization for performance evaluation of e-Government." Thesis, University of Macau, 2011. http://umaclib3.umac.mo/record=b2492851.
Full text
45
Schmidt, Axel Tobias [Verfasser], Johannes [Akademischer Betreuer] Buchmann, and Peter [Akademischer Betreuer] Ryan. "Enabling Secure Online Elections with the Voting Service Provider / Axel Tobias Schmidt. Betreuer: Johannes Buchmann ; Peter Ryan." Darmstadt : Universitäts- und Landesbibliothek Darmstadt, 2012. http://d-nb.info/1106257359/34.
Full text
46
Iivonen, Mirja, and Diane H. Sonnenwald. "From Translation to Navigation of Different Discourses: A Model of Search Term Selection during the Pre-Online Stage of the Search Process." John Wiley and Sons, Inc, 1998. http://hdl.handle.net/10150/106512.
Full textAbstract:
We propose a model of search term selection process based on our empirical study of professional searchers during the pre-online stage of the search process. The model characterizes the selection of search terms as the navigation of different discourses. Discourse refers to the way of talking and thinking about a certain topic; there often exists multiple, diverse discourses on the same topic. When selecting search terms, searchers appear to navigate a variety of discourses, i.e., they view the topic of a client's search request from the perspective of multiple discourse communities, and evaluate and synthesize differences and similarities among those discourses when selecting search terms. Six discourses emerged as sources of search terms in our study. These discourses are controlled vocabularies, documents and domains, the practice of indexing, clients' search requests, databases and the searchers' own search experience. Data further suggest that searchers navigate these discourses dynamically and have preferences for certain discourses. Conceptualizing the selection of search terms as a meeting place of different discourses provides new insights into the complex nature of the search term selection process. It emphasizes the multiplicity and complexity of the sources of search terms, the dynamic nature of the search term selection process, and the complex analysis and synthesis of differences and similarities among sources of search terms. It suggests that searchers may need to understand fundamental aspects of multiple discourses in order to select search terms.
47
Ingutia-Oyieke, Lilian. "Information and communication technologies in teaching and learning : a comparative evaluation of 2 university libraries in Kenya." Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-09222008-153304.
Full text
48
Alatawy, Khald. "Consumer search behaviour and adoption of online booking of travel services in Saudi Arabia." Thesis, De Montfort University, 2015. http://hdl.handle.net/2086/11391.
Full textAbstract:
The main aim of this study was to investigate current search behaviour among Saudi consumers of travel services, to establish their attitudes towards, and adoption of online search and booking processes. It also aimed to explore current experiences within travel agencies of the adoption of online booking systems in the Saudi Arabian market. The study relied on a multi-method research design, with a focus on using both qualitative and quantitative data across three sequentially organised phases of data collection. Phase one centred on in-depth interviews with Saudi travel agents; phase two adopted a combined approach, using observation and semi-structured interviews, with a focus on getting a comprehensive insight into Saudi consumer search behaviour. In phase three, the researcher undertook a survey of internet adoption and search behaviour with a cross-section of Saudi consumers, located in the UK (N=481). Findings from the first phase demonstrated that Saudi Arabian travel firms continue to rely on offline booking methods and have been relatively slow to adopt online systems. Key factors influencing the adoption of online travel booking technology included attitudinal and cultural factors and an absence of customer trust, security and privacy. The second phase results indicated that information search and evaluation emerged as a single highly integrated process, however behavioural elements within the process varied across individuals, according to their search strategy and level of prior experience. In phase three, the key relationships in the conceptual model were examined, notably the relationship between search constructs and purchase intention. Only a few past studies have examined information search and evaluation in relation to purchase in emerging markets. This study offers a more in-depth perspective on search intention and information search and evaluation in the pre-purchase stage for online travel products. Key insights have emerged on the nature of the relationship between search intention, information search and evaluation and purchase intention through the development of a more comprehensive conceptual framework than in prior studies. The qualitative research demonstrated a) how search ability and search strategies were reflective of confident and well-established search behaviour on the part of Saudi consumers and b) gender and regional variations c) that the nature of information search and evaluation is shaped by behavioural differences at an individual consumer level. The study also offers a deeper understanding of the challenging perceptions that exist with regards to the slow adoption of online travel processes among Saudi Arabian travel firms.
49
Stuckey, Bronwyn. "Growing online community core conditions to support successful development of community in internet-mediated communities of practice /." Access electronically, 2007. http://www.library.uow.edu.au/adt-NWU/public/adt-NWU20080911.092048/index.html.
Full text
50
Lundström, Ludvig. "Dynamic pricing services in e-commerce ecosystems : An exploratory study of context, technologies, and practices." Thesis, Umeå universitet, Institutionen för informatik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-188340.
Full textAbstract:
The development of e-commerce has seen a considerable rise in the last decade, with many companies starting online stores. While there is research regarding e-commerce, the concept of dynamic pricing within the e-commerce ecosystem still has a gap. This study seeks to explore and present how a dynamic pricing system can be delivered within an e-commerce setting. With insights from DynamicX, an intelligent dynamic pricing system organization, and through thematic analysis, the result is presented through four themes regarding e-commerce and dynamic pricing. The findings presented in the discussion related to the past, the present, and the future of dynamic pricing systems in e-commerce with a focus on context, technologies, and practices.