Academic literature on the topic 'Online survey'

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Journal articles on the topic "Online survey"

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Ball, Helen L. "Conducting Online Surveys." Journal of Human Lactation 35, no. 3 (May 14, 2019): 413–17. http://dx.doi.org/10.1177/0890334419848734.

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There is an established methodology for conducting survey research that aims to ensure rigorous research and robust outputs. With the advent of easy-to-use online survey platforms, however, the quality of survey studies has declined. This article summarizes the pros and cons of online surveys and emphasizes the key principles of survey research, for example questionnaire validation and sample selection. Numerous texts are available to guide researchers in conducting robust survey research online, however this is neither a quick nor easy undertaking. While online survey websites and software are useful for assisting in questionnaire design and delivery, they can also introduce sources of bias. Researchers considering conducting online surveys are encouraged to read carefully about how the principles of survey research can be applied to online formats in order to reduce bias and enhance rigor. In addition to alerting researchers to the pitfalls of online surveys this article also aims to equip readers of this journal with the knowledge of how to critically appraise publications based on online surveys.
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Hiskey, Syd, and Nicholas A. Troop. "Online Longitudinal Survey Research." Social Science Computer Review 20, no. 3 (August 2002): 250–59. http://dx.doi.org/10.1177/089443930202000303.

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Taragin, Benjamin H., Lei Feng, and Carrie Ruzal-Shapiro. "Online Radiology Appropriateness Survey." Academic Radiology 10, no. 7 (July 2003): 781–85. http://dx.doi.org/10.1016/s1076-6332(03)80123-x.

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Albers, Susanne. "Online algorithms: a survey." Mathematical Programming 97, no. 1 (July 2003): 3–26. http://dx.doi.org/10.1007/s10107-003-0436-0.

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Corrigan, Ralph. "Survey of online resources." Early Music 47, no. 1 (February 2019): 117–19. http://dx.doi.org/10.1093/em/caz014.

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Gordon, Jeffry S., and Ryan McNew. "Developing the Online Survey." Nursing Clinics of North America 43, no. 4 (December 2008): 605–19. http://dx.doi.org/10.1016/j.cnur.2008.06.011.

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Ritter, Lois A., and Valerie M. Sue. "Managing online survey data." New Directions for Evaluation 2007, no. 115 (2007): 51–55. http://dx.doi.org/10.1002/ev.236.

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Pieterse, C. M., and C. M. H. H. van Houtem. "Online survey on dental anxiety results." Nederlands Tijdschrift Voor Tandheelkunde 129, no. 11 (November 8, 2022): 487–90. http://dx.doi.org/10.5177/ntvt.2022.11.22087.

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Sanjeev, M. A., and Parul Balyan. "Response Order Effects in Online Surveys." International Journal of Online Marketing 4, no. 2 (April 2014): 28–44. http://dx.doi.org/10.4018/ijom.2014040103.

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Online surveys are fast becoming the favourite tools of researchers due to various advantages they offer like ease of administration, reduced survey cost and real time data analysis. However they also have their drawbacks like any survey method; some of them being lack of population representativeness due to digital divide, consideration of the survey as spam eliciting low responses and technical glitches. Survey errors are generally classified in to two groups of Sampling & non-Sampling errors. Respondent errors, one of the most widely studied non- Sampling errors consist of Primacy and recency effects. The response order effects both Primacy and Recency have not been studied in online surveys according to accessible literatures; though their effect in oral and paper -pencil surveys are well documented. The existence of respondent errors in online surveys may vary vastly from other survey methods due to the respondent characteristics like higher education levels, control on the response setting and time and independence in response in the absence of a survey administrator. Using an experimental design we examined and provided preliminary evidence for response order effect (Primacy effect) in online surveys. We have also explored the impact of question complexity and questionnaire length on response order effects. The results indicate the existence of response order effects in online surveys, much like the traditional methods. The result also indicates the exacerbation of response errors due to question complexity and questionnaire length. Our study may offer valid insights and ideas to survey researchers, who use online survey tools, to reduce response order effects and thereby make their survey results more accurate.
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Nazli, Tamanna. "Covid-19 Pandemic and “Feeling Depressed”: An Online Survey." Epidemiology International 05, no. 02 (April 17, 2020): 27–31. http://dx.doi.org/10.24321/2455.7048.202014.

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Dissertations / Theses on the topic "Online survey"

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Kaczmirek, Lars. "Human survey interaction usability and nonresponse in online surveys." [S.l. : s.n.], 2008. http://nbn-resolving.de/urn:nbn:de:bsz:180-madoc-21508.

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Kaczmirek, Lars [Verfasser]. "Human survey interaction : usability and nonresponse in online surveys / von Lars Kaczmirek." [Mannheim] : [Univ.], 2008. http://d-nb.info/992375924/34.

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Wong, Christopher M. Eng Massachusetts Institute of Technology. "Kid's Survey Network : teaching data literacy with multiplayer online games." Thesis, Massachusetts Institute of Technology, 2009. http://hdl.handle.net/1721.1/53130.

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Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2009.
Includes bibliographical references (p. 66).
Current advancements in technology have permeated modern society, especially among the younger generations of computer users. Today's youth have grown up accustomed to video games and online social networking as standard elements of life. In contrast, many people of all ages today do not have a good grasp of data literacy. Many people simply do not understand statistics, charts, graphs and other survey data, which are all very commonly used in all aspects of everyday life. Kids' Survey Network is a large project that aims to focus the comfort and proficiency that middle school students have with web technology into an effective education tool to teach data literacy. This thesis project entails the creation of a suite of multiplayer learning games that reinforce the various other components of Kids' Survey Network.
by Christopher Wong.
M.Eng.
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Zimmerman, Tekeisha. "Testing the Psychometric Properties of the Online Student Connectedness Survey." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc804927/.

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The Online Student Connectedness Survey (OSCS) was introduced to the academic community in 2012 as an instrument designed to measure feelings of connectedness between students participating in online degree and certification programs. The purpose of this study was to examine data from the instrument for initial evidence of validity and reliability and to establish a nomological network between the OSCS and similar instruments utilized in the field. The study utilized sequential exploratory factor analysis- confirmatory factor analysis (EFA-CFA) and correlational analysis to assess results of the data. Students enrolled in online courses at higher education institutions located in the United States served as the sample for this study. Three instruments were used during the study. The OSCS was administered first so that the factor structure could be examined for factor validity. Once confirmed, the Classroom Community Scale (CCS) and the Community of Inquiry Scale (COI) served as the instruments to examine nomological validity through correlational analysis of data.This study provided evidence of factor validity and reliability for data from the OSCS. After the initial EFA-CFA, the four-factor structure held, and 16 of the 25 original items remained for nomological testing. Statistically significant correlations were demonstrated between factors contained in the OSCS, CCS, and COI, providing further evidence of construct validity. These results indicate that for the sample used in this study, the OSCS provides data that are valid and reliable for assessing feelings of connection between participants in online courses at institutions of higher learning.
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Costaregni, Amanda Rose. "The Our Florida Reefs Coastal Use Survey: An Online Survey to Support Stakeholder Management Recommendations for Southeast Florida." NSUWorks, 2015. http://nsuworks.nova.edu/occ_stuetd/398.

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Coral reefs are an important resource world-wide. Unfortunately, coral reef conditions are declining in many areas due to both global and local stressors. The objective of this study was to survey stakeholders in southeast Florida to better understand reef use in the region. Stakeholders spatially identified where and how often they conducted their activities. These data were compiled and analyzed in GIS to determine spatial use patterns. Both location and intensity of use were analyzed to determine which areas may be under greater stress from recreational activities. It was found that reef use was not evenly distributed in the region but clustered around inlets and piers. Reef use differed between user groups (i.e. SCUBA divers, fishers) and demographics. It was also found that use in the Broward-Miami Coral Reef Ecosystem Region was spread out over a wider spatial scale than the use in the regions north and south.. These data are important as they have the potential to inform the recommendations being made to improve coral reef management in southeast Florida. The study can provide a better understanding of human-environmental relationships and the trade-offs involved so that recommendations can better decrease user conflicts, maximize economic productivity, and preserve the environment.
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Dhakal, Usha. "MAILED VERSUS INTERNET SURVEYS: COMPARING FINDINGS OF A COMMUNITY NEEDS ASSESSMENT SURVEY FOR AMERICANS AGED 50 YEARS AND OLDER." Miami University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=miami1564674382317356.

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Mwangi, Grace Wangari. "Post-operative Trachomatous Trichiasis in Africa: a systematic review and online survey." Master's thesis, Faculty of Health Sciences, 2019. http://hdl.handle.net/11427/30108.

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Background High incidence of post-operative trichiasis and other poor outcomes after surgery in most trachoma-endemic settings poses a major challenge to global elimination of trachoma. This systematic review aimed to assess the incidence of post-operative trichiasis and other poor outcomes of trichiasis surgery in Africa, based on findings of observational and interventional studies. Search methods We searched PubMed, Academic Search Premier, Africa-Wide Information, CINAHL and Health Source Nursing through EBSCOhost, Web of Science [all databases], and Cochrane Central Register of Controlled Trials for relevant studies on the subject. We also searched the reference lists of included studies to identify further potentially relevant studies. We included all observational and interventional studies that measured post-operative trichiasis as one of the primary outcomes. Only studies conducted in Africa were included in this review. Data collection and analysis Two reviewers independently screened the titles and abstracts, selected and assessed the articles for inclusion in this review. Any disagreements were resolved through discussion or by consulting a third reviewer. Where necessary, the corresponding authors of included studies were contacted to provide any missing data. Our primary outcome was post-operative trichiasis, which was defined as any eyelash touching the globe at different time points after surgery. Main results Thirty-five studies, including 12,943 participants, met the inclusion criteria. A number of the studies included in this review utilized the same data to measure the incidence of post-operative trichiasis and other poor outcomes over different follow-up periods. Overall, a review of the included studies revealed a pattern of high incidence of post-operative trichiasis and other poor outcomes ranging from 2.3 at 6 weeks to 65% at 7 years. This incidence varied by type of study design, surgical procedure and technique used as well as the follow up period among other factors.
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Heschel, Jessica Rose. "Sexual Satisfaction in Women with Physical Disabilities: Results of an Online Survey." Wright State University Professional Psychology Program / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=wsupsych1309388680.

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Tomy, Amitha Therese. "Sleep disturbances among immigrants in Sweden : A cross-sectional online survey study." Thesis, Linnéuniversitetet, Institutionen för hälso- och vårdvetenskap (HV), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-104570.

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Introduction: adequate sleep is essential to maintain a healthy life. Inadequate sleep causes various health impacts. The Centers for disease control and prevention (CDCP) from the USA announced in 2015 that sleep disorders and insufficient sleep are global health epidemics. Globally, immigration has risen especially in Sweden compared to past decades. Immigration is one of the factors of social determinants of health. Since immigration show an increasing trend, it is necessary to give much attention to the sleep health of immigrants in a health science context. Aim: The main purpose of this study is to explore the prevalence and factors associated with sleep disturbances among immigrants in Sweden. Method: Cross-sectional survey study conducted by distributing self-administered questionnaires online. Results: the prevalence of sleep disturbance among immigrants in Sweden was 69.16% (n=83). The most common self-identified factors associated with sleep disturbance were stress (62.4%, n=73) as psychological factors and high room temperature (48.3%, n=58) as environmental factors Conclusion: These findings show the necessity of taking immediate action to prevent further sleep consequences and climate change effects because of the increasing immigration trend. Future research studies can focus more on interventions that could control the impact of climate change-related sleep disturbances.
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Vate-U-Lan, Poonsri, and poonsri vate@gmail com. "Internet-Based Survey Design for University Web Sites: A Case Study of a Thai University." RMIT University. Education, 2007. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20080530.152800.

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In recent years with the increasingly world-wide introduction of the Internet, the use of online questionnaires has increased dramatically. However in Thailand, there has been only very limited systematic research on web-based design in Thailand, including for Thai undergraduates who are the biggest group of Thai internet users. The particular characteristics of the Thai language (e.g. no capital letters, no break between words, Thai script etc.) present some interesting challenges for online Thai surveys. This experimental study investigated web-based survey design principles based on an English language background trial at a Thai university with individual interviews and focus groups with the use of think aloud and other research techniques. The findings of two types of web usability tests revealed that the scrolling web-based format was the most suitable for conducting surveys and that such surveys are most likely to attract higher response rates when endorsed by a trusted organization, when instructions are short, simple and specific, when closed and dichotomous questions provide sufficient answer options and when matrix and semantic differential questions are limited. Research also indicates that the font, Ms Sans Serif of size
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Books on the topic "Online survey"

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Chan, Hoi Lok. HAPSY online survey system. Oxford: Oxford Brookes University, 2003.

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Aidley, Daniela, and Kriss Fearon. How to Create Accessible Online Survey Research. 1 Oliver’s Yard, 55 City Road, London EC1Y 1SP United Kingdom: SAGE Publications, Ltd., 2022. http://dx.doi.org/10.4135/9781529608335.

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Survey of online marketing to foreign students. [New York]: Primary Research Group, 2011.

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Anson, Ian. Modern Approaches to Low-Cost Online Survey Experiments. 1 Oliver’s Yard, 55 City Road, London EC1Y 1SP United Kingdom: SAGE Publications, Ltd., 2022. http://dx.doi.org/10.4135/9781529798371.

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Library, British, ed. Downloading from commercial online databases: A survey of recent developments in online information retrieval. (London): (British Library), 1985.

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Collins, Evelyn Mary Anne. Transition of the OPAC: A survey of views from all sides. Evanston, IL: American Theological Library Assoc., 1993.

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Lina, Yu, ed. Zhongguo bo ke diao cha: China blog survey. Beijing: Zhong yang bian yi chu ban she, 2012.

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Survey of online and MOOC course design plans & practices. New York: Primary Research Group Inc., 2014.

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Murti, Lata, and Sheila Steinberg. Analysing Students’ Survey Responses on an Online Globalization Course. 1 Oliver's Yard, 55 City Road, London EC1Y 1SP United Kingdom: SAGE Publications, Ltd., 2019. http://dx.doi.org/10.4135/9781526477354.

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Marino, Giada, Fabio Giglietto, and Laura Iannelli. Using Facebook’s Advertising Platform for Recruiting Online Survey Respondents. 1 Oliver’s Yard, 55 City Road, London EC1Y 1SP United Kingdom: SAGE Publications, Ltd., 2021. http://dx.doi.org/10.4135/9781529601886.

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Book chapters on the topic "Online survey"

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Himes, Susan, and Jordann Brandner. "Online Survey." In Encyclopedia of Evolutionary Psychological Science, 1–4. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-16999-6_1849-1.

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Himes, Susan, and Jordann Brandner. "Online Survey." In Encyclopedia of Evolutionary Psychological Science, 5579–82. Cham: Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-319-19650-3_1849.

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Kemp, Grant, and Gerry White. "An Online Survey." In Google Data Studio for Beginners, 39–49. Berkeley, CA: Apress, 2020. http://dx.doi.org/10.1007/978-1-4842-5156-0_4.

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Weber, Christoph. "ILS Online Survey." In Insurance Linked Securities, 255–68. Wiesbaden: Gabler, 2011. http://dx.doi.org/10.1007/978-3-8349-6788-6_7.

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Bernhard, Uli, Pablo Porten-Cheé, and Martin Schultze. "Survey Research Online." In Political Communication in the Online World, 218–32. New York, NY : Routledge, 2016. | Series: Routledge research in political communication ; 13: Routledge, 2015. http://dx.doi.org/10.4324/9781315707495-15.

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Crofts, Thomas, Murray Lee, Alyce McGovern, and Sanja Milivojevic. "Online Survey Data." In Sexting and Young People, 107–28. London: Palgrave Macmillan UK, 2015. http://dx.doi.org/10.1057/9781137392817_8.

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Toepoel, Vera. "Online Survey Design." In The SAGE Handbook of Online Research Methods, 184–202. 1 Oliver's Yard, 55 City Road London EC1Y 1SP: SAGE Publications Ltd, 2017. http://dx.doi.org/10.4135/9781473957992.n11.

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Kaczmirek, Lars. "Online Survey Software." In The SAGE Handbook of Online Research Methods, 203–19. 1 Oliver's Yard, 55 City Road London EC1Y 1SP: SAGE Publications Ltd, 2017. http://dx.doi.org/10.4135/9781473957992.n12.

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Steinmetz, Stephanie, Annamaria Bianchi, Kea Tijdens, and Silvia Biffignandi. "Improving web survey quality." In Online Panel Research, 273–98. Chichester, UK: John Wiley & Sons, Ltd, 2014. http://dx.doi.org/10.1002/9781118763520.ch12.

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Fishkin, Aleksei V. "Disk Graphs: A Short Survey." In Approximation and Online Algorithms, 260–64. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-540-24592-6_23.

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Conference papers on the topic "Online survey"

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Spigel, Lindsay, Amber H. Whittaker, and Christian Halsted. "TECHNOLOGY AND FIELD MAPPING AT THE MAINE GEOLOGICAL SURVEY." In GSA 2020 Connects Online. Geological Society of America, 2020. http://dx.doi.org/10.1130/abs/2020am-356399.

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Kharraz, Amin, William Robertson, and Engin Kirda. "Surveylance: Automatically Detecting Online Survey Scams." In 2018 IEEE Symposium on Security and Privacy (SP). IEEE, 2018. http://dx.doi.org/10.1109/sp.2018.00044.

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P M, Arpitha, and Janhavi V. "Survey on Online Social Networking Security." In 3rd National Conference on Image Processing, Computing, Communication, Networking and Data Analytics. AIJR Publisher, 2018. http://dx.doi.org/10.21467/proceedings.1.64.

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Dodemaide, Paul, Prof Lynette Joubert, Dr Nicole Hill, and Dr Mark Merolli. "Online survey design and social media." In ACSW '20: Australasian Computer Science Week 2020. New York, NY, USA: ACM, 2020. http://dx.doi.org/10.1145/3373017.3373054.

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Saxena, Sameer, Sonali Vyas, B. Suresh Kumar, and Shaurya Gupta. "Survey on Online Electronic Paymentss Security." In 2019 Amity International Conference on Artificial Intelligence (AICAI). IEEE, 2019. http://dx.doi.org/10.1109/aicai.2019.8701353.

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Zhou, You, Yian Zhou, Shigang Chen, and Samuel S. Wu. "Achieving Strong Privacy in Online Survey." In 2017 IEEE 37th International Conference on Distributed Computing Systems (ICDCS). IEEE, 2017. http://dx.doi.org/10.1109/icdcs.2017.247.

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Yu Wang, Su Xiao Xian, Xu Li, and Ying Yang. "A new online building survey system." In 2011 International Conference on Computer Science and Network Technology (ICCSNT). IEEE, 2011. http://dx.doi.org/10.1109/iccsnt.2011.6182507.

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Hassan, Hussein Al Haj, Loutfi Nuaymi, and Alexander Pelov. "Renewable energy in cellular networks: A survey." In 2013 IEEE Online Conference on Green Communications (OnlineGreencomm). IEEE, 2013. http://dx.doi.org/10.1109/onlinegreencom.2013.6731020.

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Krisam, M. "Deutsche wollen Gesundheits-Nudges – Ein Online-Survey." In Kongress Ernährung 2020 – Medizin fürs Leben. © Georg Thieme Verlag KG, 2020. http://dx.doi.org/10.1055/s-0040-1710235.

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Gaonkar, Sahil, Sachin Itagi, Rhethiqe Chalippatt, Avinash Gaonkar, Shailendra Aswale, and Pratiksha Shetgaonkar. "Detection Of Online Fake News : A Survey." In 2019 International Conference on Vision Towards Emerging Trends in Communication and Networking (ViTECoN). IEEE, 2019. http://dx.doi.org/10.1109/vitecon.2019.8899556.

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Reports on the topic "Online survey"

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Ryan, Bruce, and Peter Cruickshank. Scottish Community Councils online: a survey. Edinburgh Napier University, 2012. http://dx.doi.org/10.14297/enr.2016.000001.

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Ryan, Bruce, and Peter Cruickshank. Scottish Community Councils online: the 2014 survey. Edinburgh Napier University, 2014. http://dx.doi.org/10.14297/enr.2016.000002.

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Flores, Miguel, and Panagiotis Arsenis. Survey report: Engaging students and academics with online learning. The Economics Network, October 2020. http://dx.doi.org/10.53593/n3346a.

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Arteaga Garavito, Maricruz, Diether Beuermann, and Laura Giles Álvarez, eds. COVID-19: The Caribbean Crisis: Results from an Online Socioeconomic Survey. Inter-American Development Bank, August 2020. http://dx.doi.org/10.18235/0002602.

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Zhang, Wei, Taotao Li, Natalia Estrada Carmona, Roseline Remans, Cory Whitney, and Ermias Aynekulu. Understanding evidence use by decision-makers: Findings of an online survey. Washington, DC: International Food Policy Research Institute, 2021. http://dx.doi.org/10.2499/p15738coll2.134899.

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Means, Barbara, and Julie Neisler. Suddenly Online: A National Survey of Undergraduates During the COVID-19 Pandemic. Digital Promise, July 2020. http://dx.doi.org/10.51388/20.500.12265/98.

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Digital Promise and Langer Research Associates developed the “Survey of Student Perceptions of Remote Teaching and Learning” to capture the experiences of undergraduates taking courses that transitioned to online instruction in response to the COVID-19 pandemic. The survey explores the nature of college courses as they were taught during the COVID-19 outbreak, the pervasiveness of various challenges undergraduates faced after the transition to remote instruction, and course features associated with higher levels of student satisfaction. Data analyses compared experiences of students from low-income, underrepresented, or rural backgrounds to those of students with none of these characteristics. This survey was administered in the spring of 2020 to a random national sample of 1,008 undergraduates, age 18 and older, who were taking college courses for credit that included in-person class sessions when the COVID-19 pandemic hit and had to finish the course by learning at a distance.
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Ibrayeva, Galiya, Saltanat Anarbaeva, Violetta Filchenko, and Lola Olimova. Online News Consumption in Central Asia. Edited by Jazgul Ibraimova. The Representative Office of the Institute for War and Peace Reporting in Central Asia, September 2019. http://dx.doi.org/10.46950/201902.

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This investigation is the first attempt in Central Asia to measure online news consumption. It focuses on identifying trends of online news consumption and sources of news content in the region. The publication contains the results of online survey with participation of 4,130 online news consumers, in-depth interviews with 20 experts in new media who know regional and local peculiarities of news outlets, and analysis of news accounts in social media. The research will be useful to journalism faculties, news media, researchers, and international organisations, as well as to all who are interested in development of digital media in the region. The publication is available in English, Kazakh, Kyrgyz, Russian, Tajik and Uzbek languages.
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Federici, Justine, and Larry L. Lesher. Current and Future Load Bearing Equipment of the United States Marines: An Online Survey. Fort Belvoir, VA: Defense Technical Information Center, July 2003. http://dx.doi.org/10.21236/ada416921.

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Wiersch, AnnMarie, Barbara J. Lipman, Kim Wilson, and Lucas J. Misera. Clicking for Credit: Experiences of Online Lender Applicants from the Small Business Credit Survey. Federal Reserve Bank of Cleveland, August 2022. http://dx.doi.org/10.26509/frbc-cd-20220816.

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This report presents findings on the experiences of small businesses seeking credit from online lenders, based on data from the 2021 Small Business Credit Survey (SBCS). According to findings, firms that apply to online lenders are more likely to be newer and have fewer employees, lower revenues, and weaker credit scores. In addition, Black- and Hispanic-owned firms are more likely than white- and Asian-owned firms to report that they applied to an online lender. Furthermore, contrary to prior SBCS findings, online-lender applicants were less likely than bank applicants to be approved for the full amount of financing they sought. Generally, online-lender applicants reported lower overall satisfaction with their lenders than did bank applicants. Overall, approved applicants cited fewer challenges with their lender experiences than did applicants that were denied. The only exception was at online lenders, where approved applicants were more likely than denied applicants to cite challenges with high interest rates and unfavorable repayment terms.
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Wiersch, AnnMarie, Scott Lieberman, and Barbara J. Lipman. Click, Submit 2.0: An Update on Online Lender Applicants from the Small Business Credit Survey. Federal Reserve Bank of Cleveland, December 2019. http://dx.doi.org/10.26509/frbc-cd-20191218.

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Abstract:
This study presents an analysis of data from the 2018 Small Business Credit Survey. The findings shed light on the types of small firms using online lenders, their application experiences, and credit outcomes. Among the main findings: Firms that apply at online lenders are more likely to be smaller, have lower credit scores, report more financial challenges, and be less profitable than firms that apply at only traditional lenders. In addition, black-owned and Hispanic-owned firms are more likely than white-owned and Asian-owned firms to report they applied at an online lender. Furthermore, online-lender applicants are more likely than traditional-lender applicants to apply for smaller amounts of financing and to seek funding to cover operating expenses. Finally, online-lender applicants reported greater success obtaining credit than traditional-lender-only applicants, despite having lower credit scores, and they are less satisfied with their lenders.
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