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1

Selivanov, Viktor. Recreational tourism: Crimean prospects. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1895314.

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The textbook discusses issues related to a number of theoretical and practical problems related to the study of the possible direction of the formation of innovative projects in the field of development
 of tourist and excursion activities of enterprises of the tourist and recreational complex of the Republic of Crimea.
 Meets the requirements of the federal state educational standards of higher education of the latest generation.
 For students of higher educational institutions studying tourism, studying in the direction of training 43.03.02 "Tourism", profile "Technology and o
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2

Ageshkina, Nataliya. Fundamentals of travel agency and tour operator activity. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1072191.

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In the textbook, taking into account the current national and international legal norms, the latest legislative changes affecting the tourism industry, the goals, objectives and directions of tourism development in the Russian Federation, explanations of authorized state bodies, established law enforcement practices, and doctrinal interpretations, the basics of implementing travel agency and tour operator activities in the Russian Federation are considered. Meets the requirements of the federal state educational standards of secondary vocational education of the latest generation. It is focuse
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3

Shalaeva, Natal'ya. Coordination of the work of services of tourism and hospitality enterprises. INFRA-M Academic Publishing LLC., 2025. https://doi.org/10.12737/2181454.

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The textbook discusses the theoretical, practical and methodological foundations of coordinating the work of services of tourism and hospitality enterprises. The relevance and importance of coordinating the work of tourism and hospitality services in the processes of managing the activities of tourism industry enterprises is revealed. It was created to master the interdisciplinary course "Coordination of the work of services of tourism and hospitality enterprises", which is part of the professional module PM.01 "Organization and control of the current activities of services of tourism and hosp
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4

Mozhaeva, Nina, and Galina Rybachek. Hotel service. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/1041498.

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Address practical issues within professional modules: "Organization of services of reservation of hotel services", "Organization of activity of service reception and check out," and "the Organization of guest service in the process of living". In annexes 1-4 lists the requirements for hotels, hotel rooms for personnel and qualification requirements for workers in the tourism industry.
 Meets the requirements of Federal state educational standards of secondary professional education of the last generation.
 For students of educational institutions of secondary vocational education, st
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5

Centre, Larne Tourist Information, and Larne Borough Council, eds. Tourist information services. Larne Tourist Information Centre, 2001.

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6

Ageshkina, Nataliya. Fundamentals of the functioning of the hotel industry. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1072197.

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In this textbook, the basic foundations of the functioning of the hotel industry are considered (the concept of the hotel industry, its subjects, objects and participants; trends in the development of the hotel industry and its relationship with the hospitality industry; the concept, forms of organization and conduct of hotel activities; the concept, signs and types of hotel services; the basics of legal regulation of hotel activities; classification, criteria of consumer the choice and organizational structure of accommodation facilities; the basis of the legal status of the subjects of the h
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7

McDonnell, Andy. IT services organization. H.M.S.O. (for) CCTA, 1993.

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8

Bol'shanik, Petr, Abror Dzhuraev, Nodira Mahmudova, and Ekub Holov. Management in tourism. INFRA-M Academic Publishing LLC., 2025. https://doi.org/10.12737/2132108.

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In the textbook, the theoretical material is supplemented with tasks designed to be performed both in the form of control work and in practical classes for full-time and part-time students and in advanced training courses for specialists working in the field of hotel services and tourism. Prepared in accordance with the work program of the discipline "Management in tourism organizations". Meets the requirements of the federal state educational standards of higher education in the areas of 43.03.02 "Tourism" and 43.03.03. "Hotel business". Studying the methodology of problem-based learning, whi
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9

Poluhina, Anna, Marina Sheresheva, and Vladimir Lezhnin. Management in the tourism industry. INFRA-M Academic Publishing LLC., 2024. https://doi.org/10.12737/1896454.

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The textbook covers the topics of the course "Management in the tourism industry" from the perspective of understanding the basic principles and problems of management of organizations in the tourism industry. The issues that help to understand the evolution of ideas and modern approaches of management theory and practice in relation to the tourism industry are highlighted. The issues related to international trends in the development of the tourism market, the formation of new conditions for the development of the tourism industry in the 21st century and the corresponding adaptation of the cl
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10

Klyuchevskaya, Irina, Ol'ga Semikova, and Igor' Zheleznov. Advertising and PR activities of a hotel company. INFRA-M Academic Publishing LLC., 2023. http://dx.doi.org/10.12737/1852505.

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The textbook examines the content and specifics of the advertising and PR activities of a hotel enterprise related to the peculiarities of the development of the market of hotel services and hotel products, analyzes advertising and PR tools and strategies aimed at ensuring the successful positioning of a hotel enterprise in the market. The issues of the organization of advertising and PR activities of hotels are highlighted, the issues of the use of channels for the distribution of advertising appeals and PR materials, the use of Internet technologies in advertising, the principles of creating
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11

Organization, World Tourism, ed. Organization and operation of the statistics service within the national tourism administration: Basic guidelines. World Tourism Organization, 1985.

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12

Association of Research Libraries. Office of Management Services., ed. Access services: Organization and management. Association of Research Libraries, Office of Management Services, 1991.

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13

Radom, Rachel. Organization of scholarly communication services. Association of Research Libraries, 2012.

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14

Darren, Lee-Ross, ed. Organization behaviour for leisure services. Butterworth-Heinemann, 2003.

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15

Dunne, Gerard. A more commercial approach to providing and distributing tourist information for the British Tourist Authority. University College Dublin, 1996.

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16

Commission, Canada Canadian Tourisn. Online travel marketing services in Canada: Report and analysis. Canadian Tourism Commission, 1996.

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17

Ryzhikov, Sergey. Course work in professional educational institutions SPO. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/967870.

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In the educational-methodical manual describes the technology of coursework, practical recommendations for their design and protection.
 Meets the requirements of Federal state educational standards of secondary professional education of the last generation. 
 Aimed at students and teachers of professional educational organizations. Designed for institutions of secondary professional education, conducting training for UGS 38.02.00 "Economics and management": 38.02.01 specialties "Economics and accounting (on branches)", 38.02.02 "Insurance business (on branches)", 38.02.03 "Operating
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18

Organization, World Tourism, ed. Contractual procedures and the nature of contracts for tourist services between tour operators and their counterparts in tourist receiving countries as well as users and consumers of tourist services. World Tourism Organization, 1985.

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19

Michelle, Funk, Saraceno Benedetto, Pathare Soumitra, and World Health Organization, eds. Organization of services for mental health. World Health Organization, 2003.

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20

D, Clark Cynthia, Horn Judy, and Association of Research Libraries. Systems and Procedures Exchange Center, eds. Organization of document collections and services. Association of Research Libraries, Office of Management Services, 1998.

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21

R, Griffith John, ed. The well-managed healthcare organization. Health Administration Press, 2016.

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22

R, Griffith John, ed. The well-managed healthcare organization. 7th ed. Health Administration Press, 2010.

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23

Klyuchevskaya, Irina. Technology of formation and promotion of a hotel product. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1225039.

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The specifics of the formation and promotion of a hotel product related to the peculiarities of the development of the hotel services market are considered, tools and strategies for promoting a hotel product are analyzed. The issues of advertising and PR activities of hotels, Internet technology of promotion, formation of the image and brand of a hotel enterprise are covered. At the end of each chapter, tasks and questions are given to consolidate the theoretical material.
 Meets the requirements of the federal state educational standards of higher education of the latest generation.&#x0D
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24

Organization, World Tourism, ed. Répertoire mondial des ressources et systèmes documentaires pour le secteur des voyages et du tourism =: World directory of documentation resources and systems for the travel and tourism sector = Repertorio mundial de recursos y sistemas documentales para el sector de los viajes y del turismo. World Tourism Organization, 1991.

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25

Risch, Erna. The Quartermaster Corps: Organization, supply, and services. Center of Military History, Dept. of the Army, 1995.

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26

A, Cook Janice, Staniforth Derek, and Stewart Jack 1952-, eds. The learning organization in the public services. Gower, 1997.

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27

Division, Montana Legislative Services. Montana Legislative Services Division: Organization and overview. The Division, 1998.

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28

Walwei, Ulrich. Developments in the organization of placement services. International Social Security Association, 1996.

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29

Risch, Erna. The Quartermaster Corps, organization, supply, and services. Center of Military History, U. S. Army, 1995.

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30

Griffith, John R. Championship clinical organization. American College of Healthcare Executives, Health Administration Press, 1999.

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31

Rüdiger, Wolfrum, and Stoll Peter-Tobias, eds. WTO - trade in services. Martinus Nijhoff Publishers, 2008.

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32

United States. Congress. Senate. Committee on Armed Services. Committee organization. U.S. G.P.O., 1991.

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33

Boss, Richard W. Organization development in health care. Addison-Wesley, 1989.

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34

1956-, White Kenneth R., ed. The well-managed healthcare organization. 5th ed. AUPHA Press, 2002.

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35

Berger, Annie. Topo-guide des services de proximité: Pour la création de services solidaires. Desclée de Brouwer, 1998.

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36

Previtali, Pietro, and Eugenio Salvati. Local Welfare and the Organization of Social Services. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-66128-1.

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37

Organization, World Tourism. Tourism Market Trends: World Overview & Tourism Topics, 2002 (Tourism Market Trends). World Tourism Organization Pubns, 2003.

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38

Organization, World Tourism. Tourism Market Trends. World Tourism Organization, 1998.

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39

Organization, World Tourism. Tourism Market Trends: Americas 1988-1997 (Tourism Market Trends). World Tourism Organization Pubns, 1998.

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40

Organization, World Tourism. Tourism Market Trends. World Tourism Organization, 1996.

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41

Montenegro Velandia, Wilson, Jhon Jaime Arango Benjumea, Jhon Fredy Acevedo Restrepo, et al. Competitividad turística como motor de desarrollo regional. Edited by Wilson Montenegro Velandia. Ediciones Universidad Cooperativa de Colombia, 2019. http://dx.doi.org/10.16925/9789587601589.

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Tourism growth is a trend in the 21st century. And more for Colombia, which in recent years has undergone a process of social and political transformation, which has strengthened security indicators, so the country has become a very popular international tourist destination. This book presents a competitive development model for the tourism sector in the research and implementation phases. To do this, we expose the case of the southwest of Antioquia. We begin with the analysis of the relevant strategies to achieve the competitiveness of the tourism cluster in this subregion as a development en
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42

Hodges, Jill R., Ann Marie Kimball, and Leigh Turner, eds. Risks and Challenges in Medical Tourism. ABC-CLIO, LLC, 2012. http://dx.doi.org/10.5040/9798216009337.

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A multidisciplinary international team examines the safety, ethics, and health implications of the emerging global market for health care, and the issues that arise when patients cross borders for medical procedures they cannot afford or access at home, from liposuction to kidney transplants. Risks and Challenges in Medical Tourism: Understanding the Global Market for Health Services provides an in-depth, comprehensive assessment of the benefits and risks when health care becomes a global commodity. The collection includes contributions from leading scholars in law and public policy, medicine
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43

Management Services Organization. Irwin, 1994.

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44

Williams, Erica Lorraine. Se Valorizando (Valuing Oneself). University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252037931.003.0007.

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This chapter examines the ambiguities implicit in the sexual and romantic encounters of the women of Aprosba with foreign men. It first analyzes how some Aprosba members conceptualize their sexual/romantic encounters and exchanges with foreigners. It then considers how the ambiguous entanglements between sex workers and foreign men—both leisure tourists and marinheiros— complicate notions of power, agency, affect, desire, and cosmopolitanism. It also discusses the racial politics of Aprosba, which has an overwhelmingly white Brazilian leadership and an overwhelmingly Afro-Brazilian membership.
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45

Pakhomova, Ol'ga. Standardization and quality control of tourist services. Infra-M Academic Publishing House, 2015. http://dx.doi.org/10.12737/7694.

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46

Netting, F. Ellen. Organization Practice. Wiley & Sons, Incorporated, John, 2009.

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47

Markus, Hugh, Anthony Pereira, and Geoffrey Cloud. Organization of stroke services. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198737889.003.0016.

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The chapter on organization of stroke services discusses the evidence for stroke unit care and defines what this means within hospitals. The chapter sets out the patient pathway starting with pre-hospital care the assessment using the Face Arm Speech Test (FAST). It then moves to the acute hospital care emergency department (Recognition of Stroke in the Emergency Room, ROSIER) and consideration of thrombolysis and admission to an acute stroke unit. Rehabilitation and transition of care into the community including early support discharge bookends the chapter. Staffing levels are discussed as i
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48

Technical Services, the Quartermaster Corps : Organization, Supply and Services : Quartermaster Corps: Organization, Supply and Services. United States Government Printing Office, 2014.

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49

Laws, Eric. The Design Analysis and Improvement of Tourist Services. Sagamore Pub Llc, 2004.

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50

Practical Guide to Managing Tourist Experiences. Taylor & Francis Group, 2022.

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