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1

Wendler, Roy. "Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry." Doctoral thesis, Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2016. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-209623.

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Agile software development methods reduce project costs and development time by simultaneously enhancing quality. But despite these advantages, agile principles are rarely adopted by the whole organization. In fact, it seems difficult to describe what distinguishes an agile organization from another. Therefore, the objective of this thesis is to gain an understanding what factors constitute agility at an enterprise level and to develop a maturity model as measurement tool. To fulfill this aim, the thesis as based on a multi-paradigmatic approach combining behavioral and design science and utilizes a pluralistic set of research methods belonging to both paradigms. A comprehensive analysis of agility-related frameworks showed that despite partial similarity there is no consensus about what constitutes an “agile organization”. Hence, the thesis identified the structure to be found behind the concept of organizational agility using an exploratory research approach. A survey among organizations in the software and IT services industry was conducted and showed that organizational agility can be described using six interrelated factors that can be further aggregated into the three basic dimensions of “Agility Prerequisites,” “Agility of People,” and “Structures Enhancing Agility.” Based on these results, the Organizational Agility Maturity Model has been developed providing a theoretically and empirically grounded structure of organizational agility supporting the efforts of developing a common understanding of the concept. The application of the maturity model furthermore creates useful benefits for organizations and underscores the strategic character of organizational agility. It generates an awareness about the complexity of organizational agility. Furthermore, it may serve as a reference frame to implement a systematic and well-directed approach for improvements and continuous assessment of actions taken.
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Förster, Kerstin, and Roy Wendler. "Theorien und Konzepte zu Agilität in Organisationen." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2013. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-129603.

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Der Begriff Agilität bezeichnet innerhalb der Organisationslehre seit etwa 20 Jahren eine Form der flexiblen, schlanken, kundenorientierten Organisationsgestaltung und verbindet sich, um jeweils neu entwickelte Technologien erweitert, mit dem Charakter einer jungen, modernen Organisationsform. Verstärkt wird dieser Eindruck durch die Tatsache, dass vor dem Jahre 1991, als das Iacocca Institute entscheidend zur Verknüpfung des Begriffes Agilität mit der Organisationslehre und zur Verbreitung der mit der Agilität verbundenen Methoden beitrug, der Agilitätsbegriff innerhalb der Organisationsforschung kaum auftauchte. Erst seit den frühen 1990er Jahren sind zahlreiche Veröffentlichungen zu diesem Thema erschienen, eine anhaltende Tendenz, wie die Publikationen des aktuellen Jahres belegen. Für den Ursprung des Begriffes Agilität wird in den meisten Aufsätzen dementsprechend das Jahr 1991 angesetzt, nur einige wenige Quellen nennen ältere Aufsätze und noch seltener taucht der Hinweis auf, das der Agilitätsbegriff im Umfeld der Sozialwissenschaften bereits seit den 1950er Jahren bekannt ist, interessanterweise durch das Werk eines Wirtschaftstheoretikers. Die Herkunft des Begriffes Agilität im organisationalen Umfeld auszuleuchten und sich an die vielfältigen Darstellungen dieses Konzeptes anzunähern, ist das Anliegen der vorliegenden Arbeit. Das Agilitätsmodell in der seit den 1990er Jahren entwickelten Prägung ist eine Sammlung von Elementen verschiedener organisationstheoretischer Ansätze und enthält eine Vielzahl organisationaler Konzepte, die zudem fortlaufend erweitert und verändert wurden. Es würde den Rahmen der vorliegenden Arbeit sprengen, die Theorien und Konzepte aufzulisten, die dem Agilitätsbegriff eine grundsätzliche Prägung verliehen. Es werden jedoch einige Organisationstheorien und Konzepte, deren Elemente sich als Kennzeichen der Agilität wiederfinden, aufgezeigt, um darzustellen, dass agiles Denken existierte, bevor der Begriff „Agilität“ geprägt wurde. Die Agilität ist kein Konzept, das aus der Praxis heraus entstanden ist und anschließend zum Forschungsgegenstand der Wirtschaftswissenschaften wurde, vielmehr handelt es sich um einen Entwurf, der originär als theoretischer Lösungsansatz zur Behebung einer wirtschaftlichen Stagnation entwickelt wurde. Inwieweit dieser theoretische Ansatz in der Praxis tatsächlich auch Verbreitung finden konnte, ist eine interessante Fragestellung, die zum Thema mehrerer Forschungsarbeiten gewählt wurde. Die vorliegende Arbeit wird diesen Bereich jedoch nicht näher beleuchten. Vielmehr steht eine Sammlung und Strukturierung verschiedener in der Literatur vorhandener Auffassungen und Auslegungen des Agilitätsbegriffs im Mittelpunkt.
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Young, Alethea G. "Identifying the impact of leadership practices on organizational agility." Thesis, Pepperdine University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=1543416.

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This mixed-methods case study examined the impact of leadership on practices to organizational agility. Leaders and employees from three organizations (two universities, one financial institution) participated in surveys and interviews to generate data related to the organizational and personal leadership orientations and styles exhibited, the degree of agility in the organization, and the impact of organizational and personal leadership orientations and styles on organizational agility. Study findings suggested that leadership varies based on industry- and organization-specific demands, organizational agility can exist across industries and organization types, and that adopting a long-term focus and practicing agile leadership behaviors throughout the organization may promote higher organizational agility. Organizations are encouraged to promote agile leadership through their hiring, learning and development, and performance review processes. Future research should utilize larger samples, improved data collection instruments, and focus on examining the critical few agile leadership behaviors that may most strongly predict organizational agility.

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4

Förster, Kerstin, and Roy Wendler. "Theorien und Konzepte zu Agilität in Organisationen." Technische Universität Dresden, 2012. https://tud.qucosa.de/id/qucosa%3A27335.

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Der Begriff Agilität bezeichnet innerhalb der Organisationslehre seit etwa 20 Jahren eine Form der flexiblen, schlanken, kundenorientierten Organisationsgestaltung und verbindet sich, um jeweils neu entwickelte Technologien erweitert, mit dem Charakter einer jungen, modernen Organisationsform. Verstärkt wird dieser Eindruck durch die Tatsache, dass vor dem Jahre 1991, als das Iacocca Institute entscheidend zur Verknüpfung des Begriffes Agilität mit der Organisationslehre und zur Verbreitung der mit der Agilität verbundenen Methoden beitrug, der Agilitätsbegriff innerhalb der Organisationsforschung kaum auftauchte. Erst seit den frühen 1990er Jahren sind zahlreiche Veröffentlichungen zu diesem Thema erschienen, eine anhaltende Tendenz, wie die Publikationen des aktuellen Jahres belegen. Für den Ursprung des Begriffes Agilität wird in den meisten Aufsätzen dementsprechend das Jahr 1991 angesetzt, nur einige wenige Quellen nennen ältere Aufsätze und noch seltener taucht der Hinweis auf, das der Agilitätsbegriff im Umfeld der Sozialwissenschaften bereits seit den 1950er Jahren bekannt ist, interessanterweise durch das Werk eines Wirtschaftstheoretikers. Die Herkunft des Begriffes Agilität im organisationalen Umfeld auszuleuchten und sich an die vielfältigen Darstellungen dieses Konzeptes anzunähern, ist das Anliegen der vorliegenden Arbeit. Das Agilitätsmodell in der seit den 1990er Jahren entwickelten Prägung ist eine Sammlung von Elementen verschiedener organisationstheoretischer Ansätze und enthält eine Vielzahl organisationaler Konzepte, die zudem fortlaufend erweitert und verändert wurden. Es würde den Rahmen der vorliegenden Arbeit sprengen, die Theorien und Konzepte aufzulisten, die dem Agilitätsbegriff eine grundsätzliche Prägung verliehen. Es werden jedoch einige Organisationstheorien und Konzepte, deren Elemente sich als Kennzeichen der Agilität wiederfinden, aufgezeigt, um darzustellen, dass agiles Denken existierte, bevor der Begriff „Agilität“ geprägt wurde. Die Agilität ist kein Konzept, das aus der Praxis heraus entstanden ist und anschließend zum Forschungsgegenstand der Wirtschaftswissenschaften wurde, vielmehr handelt es sich um einen Entwurf, der originär als theoretischer Lösungsansatz zur Behebung einer wirtschaftlichen Stagnation entwickelt wurde. Inwieweit dieser theoretische Ansatz in der Praxis tatsächlich auch Verbreitung finden konnte, ist eine interessante Fragestellung, die zum Thema mehrerer Forschungsarbeiten gewählt wurde. Die vorliegende Arbeit wird diesen Bereich jedoch nicht näher beleuchten. Vielmehr steht eine Sammlung und Strukturierung verschiedener in der Literatur vorhandener Auffassungen und Auslegungen des Agilitätsbegriffs im Mittelpunkt.
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Kharabe, Amol T. "Organizational Agility and Complex Enterprise System Innovations: A Mixed Methods Study of the Effects of Enterprise Systems on Organizational Agility." Case Western Reserve University School of Graduate Studies / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=case1339176723.

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6

Najrani, Majed. "The effect of change capability, learning capability and shared leadership on organizational agility." Thesis, Pepperdine University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10141724.

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Organizational agility represents a new field of organizational study that is not well examined. In the past organizations had an unmatched competitive advantage due to low competition and higher barriers to entry into their markets. As a result, many organizations dominated their industries. However, in the era of globalization, individuals with an internet connection and the right skills can start new organizations that can compete on a global level. Consequently, organizations now are facing more competition that they experienced in the past. Another reason for increase competition is new technology. Technology is improving increasingly faster than any time in history. Therefore, organizations that are not agile could not survive in the current environment.

Agile entities realize that they have to become flexible and nimble to withstand competition. Accordingly, the researcher in this study proposes an organizational agility model and this proposed model is the focus of the study. The proposed model significant arises from the fact that currently there are limited numbers of models that help organizations in becoming agile entities. The characteristics in this study were based on Worley and Lawler (2010) “Agility and Organization Design: A Diagnostic Framework”. The study conducted a survey utilizing an instrument developed by Dr. Worley and Dr. Lawler that contains 15 agility characteristics. The survey uses all 15 characteristics to determine if the organization is agile. In addition, the study utilizes three of the 15 agility characteristics to determent if a relationship occurs between the study variables.

This quantitative study examined the relationship between change capability, learning capability, shared leadership and organizational agility. Moreover, understanding these relationships could assist scholars and practitioners in producing change programs that emphasize certain behaviors that make an organization agile. The study surveyed 116 participants and found that focusing on change capability, learning capability and shared leadership could contribute in creating agile organizations. Consequently, after evaluating the study results, a new agility model emerged. This model shows that organizations can achieve agility by developing change capability, learning capability, shared leadership, shared purpose and flexible resources. Ultimately, achieving agility could help organizations compete and endure now and the future.

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Wendler, Roy, and Theresa Stahlke. "What Constitutes an Agile Organization?" Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2014. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-130916.

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For several years, businesses and organizations have faced an increasingly volatile environment, marked with challenges such as increased competition, globalized markets, and individualized customer requirements. These challenges are accompanied by many changes in every organizational field. As a response, different concepts have emerged that should enable organizations to master these challenges. Agility is the most recent, but others like flexibility and leanness are mentioned often, too. Many research activities concerning agility and its related concepts have been conducted in the meantime. However, there currently exists no common understanding of what constitutes agility. This makes it difficult for both researcher and practitioner audiences to build upon the insights obtained thus far. On the one hand, researchers are missing a well-founded basis to develop the topic further, while on the other hand, practitioners cannot easily uncover what parts of their organizations have to be changed and in what respect they have to be changed to respond to new market challenges. This is of particular interest for organizations in the software and information technology (IT) service industry. With the appearance of agile software developing methodologies in the early 2000s, or in a broader sense agile values and principles, the advantages of these new approaches became visible. However, it turned out to be difficult to transfer the experienced benefits beyond the team level, though this step is necessary so that the whole organization can benefit from agility. Hence, the report presented here is part of a research project aimed at identifying the structure and components of an agile organization within the software and IT service industry. To fulfill this aim, a survey from a comprehensive organizational perspective has been carried out that was based on a systematic comparison of available agility frameworks. The purpose of this publication is to give an initial comprehensive overview over the collected data. Together with a comprehensive literature review conducted prior to this study, it answers the research questions: "What are potential components of an agile organization?" and "To what extent are these components reflected by the software and IT service industry?"
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Karlstedt, Jens, and Sebastian Hellenborg. "Retaining Organizational Agility : How to Stay Competitive Without Competing." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-415379.

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While conventional approaches of managing organizations have been considered to be outdated, Organizational Agility has been acclaimed for its prowess to cope with today's increasingly volatile and dynamic environment. Yet the predominant focus has been directed towards how agility is achieved, while its retention as organizations grow has to a great extent been unexplored. Through a qualitative case study of a renowned organization for its unorthodox approach, this study aims to contribute with an extension to the current scope of organizational agility by stretching beyond the focus on mere transformations in an attempt to understand in what ways organizational agility is retained as they grow. The findings of this study challenge the common conceptions found within literature suggesting that changes in the external environment are what drives organization’s to be agile in order to sustain its competitiveness. Organizational agility has thus primarily been considered to be constituted by dynamic adaptations in accordance to forces of the external environment. In contrast, this study finds that the retention of organizational agility during growth is an evolutionary process that is internally driven by placing indispensable value on the employees and by focusing on the organization itself, its desire and community. Retaining organizational agility is thus something that grows “from the inside and out”.
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9

Goncalves, Dulce. "Organizational Agility and Digital Innovation Capability in Automotive Startups." Licentiate thesis, Högskolan i Halmstad, Halmstad Embedded and Intelligent Systems Research (EIS), 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-43787.

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Existing research on organizational agility has primarily focused on large com- panies. This research tends to reference startups as the truly agile organizations, and it is assumed that large established corporations have much to learn from startups, especially for digital innovation. However, little research has studied startups with an organizational agility lens to identify how startups develop organizational agility and what enables and hinders such agility. There is a need to better understand how startups use organizational agility to gain leverage in digital innovation. This licentiate thesis is based on three papers, where each paper focuses on one aspect of organizational agility, and aims to answer the research question: How do startups use organizational agility to gain leverage in digital innovation? A qualitative approach was applied, and two interview studies were conducted in the automotive products and services domain. This domain was chosen be- cause it has recently been challenged by newcomers with very different strategies for innovation and the automotive incumbents are now struggling to transform into agile enterprises. Subsequently, it became possible to identify differences in how organizational agility is applied in digital innovation in large companies and startups. The first study included three incumbents and two in- ternational startups, and the second study included nine startups. The startups included in the two studies were located in Sweden and one startup in the USA (active in Sweden). 23 semi-structured interviews were conducted, which en- abled us to gain a richer and more in-depth understanding about how startups develop and applied organizational agility in their digital innovation initiatives. An initial literary study helped identify core dimensions of organizational agil- ity that were empirically investigated. Organizational agility as an analytic lens was operationalized using different frameworks to support our analysis work. The concluding analysis showed differences between startups' ability to use organizational agility in digital innovation. The startups had different ap- proaches to digital innovation and the analysis shows different types of organ- izational agility. The startups that applied an agile culture, visionary and trans- formative approach (effectuation logic) and open innovation, were the most successful when it came to keeping a high digital innovation pace compared with the other startups in this study. Based on the analysis of how organization-Page 2 of 167al agility affected the studied companies' digital innovation capability, we iden- tified four ideal types of startup organizational agility: digital industrial, digital complementary, digital exploiter, and digital disrupter. In Digital industrial, the value of organizational agility is less exploited because it applies a planning approach and a unilateral technical focus with a vague business model, leading to a low digital innovation capability. In Digital complementary, the value of organizational agility is utilized while applying a planning approach, focusing on in-depth technical research where the value, once integrated into a customer product, can lead to a high digital innovation capability. In Digital exploiter, the value of organizational agility is fully utilized while applying a visionary and adaptive approach, focusing on the rapid exploitation of market-driven digital services applied but can lead to low digital innovation capability. In Digital disrupter, the value of organizational agility is optimally utilized by using a visionary and transformative strategy, focusing on in-depth and rapid explora- tion in innovation ecosystems or networks, which leads to high digital innova- tion capability. The research contributes to practice and the theory of organizational agility by showing how the various aspects of organizational agility impact the organiza- tions' digital innovation capability.
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King, Raymond. "The Effects of Organizational Agility on Transnational Crime in Jamaica." Thesis, St. Thomas University, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3738900.

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Factors influencing incidents of transnational crime in Jamaica and the international community have been established in the literature. However, strategies to counter transnational security threats have been predicated on a foundation of re-activity, necessitating the need for proactive crime fighting efforts. This study investigated the effects of organizational agility, a proactive crime abatement strategy, on transnational crimes in Jamaica using quantitative analysis. An input-output framework based on economic theory, along with a multiple regression model provided the analytic foundation for this study. Thirty-two years of crime data between 1982 and 2013, one independent variable-organizational agility, and five control variables comprised the analytic model. Chief among the findings are that organizational agility as a proactive crime abatement strategy was found to be inversely related to incidents of transnational crime at α = 0.05 and that the overall model explained 91% of the variation in transnational crime incidents.

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Allwein, Florian. "The role of digital infrastructures in performances of organizational agility." Thesis, London School of Economics and Political Science (University of London), 2017. http://etheses.lse.ac.uk/3510/.

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Organizational agility has received much attention from practitioners and researchers in Information Systems. Existing research on agility, however, often conceptualizes information systems in a traditional way, while not reflecting sufficiently on how, as a consequence of digitalization, they are turning into open systems defined by characteristics like modularity and generativity. The concept of digital infrastructures captures this shift and stresses the evolving, socio-technical nature of such systems. This thesis sees IT in large companies as digital infrastructures and organizational agility as a performance within them. In order to explain how such infrastructures can support performances of agility, a focus on the interactions between IT, information and the people using and designing them is proposed. A case study was conducted within Telco, a large telecommunications firm in the United Kingdom. It presents three projects employees regarded as agile. A critical realist ontology is applied in order to identify generative mechanisms for agility. The thesis develops a theory of agility as a performance within digital infrastructures. This contains the central generative mechanism of agilization – making an organization more agile by cultivating digital infrastructures and minding flows of information to attain an appropriate level of agility. This is supported by the related mechanisms of informatization and infrastructuralization. Moreover, the concept of bounded agility illustrates how people in large organizations do not strive for agility unreservedly, instead aiming for agility in well-defined areas that does not put the business at risk. This theory of agility and the concept of bounded agility constitute the main theoretical contributions of this thesis. It also contributes clear definitions of the terms ‘information’ and ‘data’ and aligns them to the ontology of critical realism. Finally, the proposed mechanisms contribute to an emerging middle range theory of organizational agility that will be useful for practitioners.
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Burrell, Iris Shendell. "Examining the Effect of DevOps Adoption capability on organizational agility." Diss., Temple University Libraries, 2018. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/506178.

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Business Administration/Management Information Systems
D.B.A.
The purpose of this research is to investigate the effect of DevOps adoption on organizational agility. The first chapter establishes through literature review and a pilot study, a theoretical definition of DevOps and identifies through survey data, the key DevOps adoption capabilities. The definition and key capabilities identified during the pilot study establishes the foundation through which a subsequent study is performed. The second chapter details an examination of the effects of DevOps adoption capability on organizational agility. Through capability theory, we propose that DevOps adoption capability positively affects organizational agility. We also propose that the capabilities of collaboration/communication, continuous monitoring, measurement and automation positively affect DevOps adoption capability and likewise; the capabilities of responsiveness, competency, flexibility, and quickness affect organizational agility capability. We test our model with survey data collected from 333 respondents and find that our hypotheses are supported and that DevOps adoption capability has a positive effect on organizational agility capability.
Temple University--Theses
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Gagel, Gretchen. "The Effects of Leadership Behaviors on Organization Agility| A Quantitative Study of 126 U.S.-Based Business Units." Thesis, Colorado State University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=10936134.

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Organizations face challenges related to swiftly and successfully adapting their products and services to meet the changing demands of the external environment to achieve long-term success. These challenges have prompted the study of organization agility, an organizational capability defined as the ability to swiftly and successfully change in order to achieve long-term financial success (Worley, Williams, & Lawler, 2014). Researchers have theorized that the behaviors and attributes of organization leaders impact organization agility (Worley et al., 2014; Holbeche, 2015). The purpose of this study was to conduct an inferential quantitative research study to determine if leadership behaviors predict organization agility.

The research sample included 126 U.S.-based business units within 47 organizations with greater than 1,000 employees. Organization agility was measured using the Agility Survey (short-form) developed by Worley, Williams, and Lawler (2014) to generate a Total Agility Score. The leadership behaviors and attributes of the business unit leaders were measured using the Multifactor Leadership Questionnaire (MLQ-5X; Avolio & Bass, 2004). Confirmatory and exploratory factor analysis determined an alternative five-construct model of leadership behaviors and attributes for this data set. Simultaneous linear regression determined that the leadership behaviors found to predict higher levels of organization agility included (a) exploratory behaviors that support a culture of discovering new ways to solve problems and conduct business, (b) latitude behaviors that provide employees with a high degree of freedom and responsibility in achieving work results and resolving issues, (c) visionary behaviors that create a clear organization purpose and mission that define the “why” of the organization’s existence, and (d) reflective behaviors that cause leaders to challenge their own assumptions and create mechanisms for the organization to do so as well. Simultaneous linear regression analysis also determined that leadership behaviors related to power and structure predict lower levels of organization agility.

In addition to the original research question, results were reported comparing the Total Agility Score for organization groups divided by type of organization, size of organization, and year founded; and for business unit groups divided by business unit leader gender and size of business unit. Inspection of these results’ means indicated that the Total Agility Score for for-profit organizations (M = 3.97) was significantly higher than the Total Agility Score for nonprofits/government agencies ( M = 3.67), a difference of .30 on a 5-point Likert scale ( p = .009) and with a larger than typical effect size (d = .77). Inspection of the results also indicated that the Total Agility Score for organizations with 1,000 to 6,000 employees (M = 3.99) was significantly higher than the Total Agility Score for organizations with greater than 6,000 employees (M = 3.83; p = .038) with an effect size between smaller than typical or medium ( d = .37).

This research study contributes to the body of knowledge of organization agility by informing scholars, practitioners, and organization leaders as to the leadership behaviors and attributes that predict both higher and lower levels of organization agility. Several additional research studies are suggested that would enhance knowledge related to the conceptual frameworks and theories of organization agility and leadership.

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McLean, David M. I. "Understanding Relational Agility: Exploring Constructs of Relational Leadership Through Story." Antioch University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1397143972.

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Dinh, Cam Nhung <1996&gt. "OUTSOURCING AND INNOVATION: ORGANIZATIONAL AGILITY IN INFORMATION TECHNOLOGY INDUSTRY How Recruitment process Outsourcing impacts on the Organizational Agility of Citigo – an Information technology Company in Vietnam?" Master's Degree Thesis, Università Ca' Foscari Venezia, 2020. http://hdl.handle.net/10579/17709.

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The worldwide market are changing and updating in an unprecedented speed. With the daily emergence of new technology, the competition is getting fiercer than ever before. This fact leads to the race of company in fast responding to the market, and to the terms of organizational agility more popular within companies, especially those in Information Technology Industry. Even though Organizational agility is a familiar term in the world, the number of companies, or industries mastering in this quality is still limited. Therefore, the reasons for this phenomenon and key elements driving the organizational agility are of great concern. However, as industries differ, the importance of agility driving elements varies across industries. Additionally, Information Technology is one of the top industries in mastering organizational agility and also the industry contributing to the agility of other industries. For this reason, Information Technology is greatly concerned by researchers and managers to identify the characteristics of the field, so that the driving forces of Organizational Agility can be clarified, from which managers can build appropriate strategies. In order for the thesis to be made clearer, the case study of Citigo Vietnam, an Information Technology scale-up, will be analyzed. The outcomes of this thesis will answer the questions concerning Organizational agility, especially, organizational agility in Information Technology Industry, and the case study of Citigo and its partner – One Arrow Consulting. This thesis can provide some insights into the definition, distinct characteristics, capabilities and enablers of Organizational Agility in concerned industry and company.
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Taran, Olya. "Training Program Effectiveness in Building Workforce Agility and Resilience." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6283.

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Decades of qualitative case studies suggest that organizations must be able to deal with change effectively to compete and survive. Many researchers have linked higher workforce levels of agility and resilience to organizations' abilities to deal with change more successfully; however, there is a scarcity of empirical research addressing the efficacy of agility and resilience development in the workplace. The purpose of this study was to quantitatively examine the development of workforce resilience and agility, as measured by FIT for Change assessment. The theory of planned behavior was the study's theoretical framework, theorizing that changing attitudes and beliefs about change through a learning program might lead to more positive behaviors in response to change. The primary research question was whether a significant difference exists between individual agility and resilience levels before and after a learning intervention in the target population (N = 612) of associates employed by a large healthcare organization who participated in the learning intervention. Due to the abnormal distribution of the data and failed assumption of homogeneity of the regression slopes, Wilcoxon Signed Rank Test was used in lieu of ANCOVA. The results indicated that Agility scores increased on the second test (p = .000). Resilience scores did not change significantly on the second test (p = .913). This study is significant to healthcare organizations undergoing change and may result in organizations investing in development of agility and resilience of their workforce. Developing agility and resilience in people facilitates social change by creating communities that do not just survive but adapt in an optimistic way and find opportunities benefiting the society even during the most adverse changes.
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Allen, Josh. "Conceptualizing Learning Agility and Investigating its Nomological Network." FIU Digital Commons, 2016. http://digitalcommons.fiu.edu/etd/2575.

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This dissertation consists of two studies examining the utility and distinctiveness of learning agility in the workplace. The first study examines the nomological networks of two proprietary measures of learning agility in sample of 832 individuals. The learning agility simulation is designed to be an objective measure of learning agility ability. The learning agility indicator is a self-report measure designed to measure the preference towards learning agile behaviors. The results of study one indicate two different nomological networks for the learning agility simulation and the learning agility indicator. Specifically, the learning agility simulation was related to cognitive personality variables (i.e., tolerance for ambiguity and cognitive flexibility) and cognitive ability, and the learning agility indicator was more strongly related to personality variables. The second study explores the work-related outcomes associated with the learning agility simulation, and the incremental validity of the learning agility simulation over traditional predictors of performance (i.e., Big Five personality variables, cognitive ability). The second study was performed with a sample of early career employees with supervisor rated performance/potential measures in a sample of 89 paired responses. The results of study two indicated that the learning agility simulation was significantly related to two areas of employee potential (learning from experience and speed-to-competence) and provided incremental validity over traditional predictors of performance/potential for these areas of performance.
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Mulhern, Jean K. "An Exploratory Case Study of Organizational Agility in a Consortium of Small Private College Libraries." University of Dayton / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=dayton152571108849726.

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Storå, Erik. "Towards scaled agility : A case study on successfully initiating agile transformations at large banks." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279610.

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Large banks are facing challenges from a new regulatory and competitive landscape which have led to 30 % of banks adopting agile using the Scaled agile framework (SAFe). The transformation process towards agile is complex and has led to a change process covering aspects such as a product development, leadership and organizational design. Currently scientific knowledge on how to conduct an agile transformation successfully is lacking. The current explorative case study aimed to provide an empirical contribution assisting theory building in the field of scaled agile. Empirical data was collected through thirteen semi structured interviews, totaling ten hours combined with ten ethnographic observations spanning 34 hours. The subsequent findings identified four approaches to scaling agile combined with eight aspects of scaled agility providing a new depth regarding how to apply them and what to achieve. The four approaches identified were: creating a virtual organization, standardization of agile methods, unifying around one portfolio and, changing towards an agile mindset. The eight aspects include strategic agility, payoff agility, business agility, product agility, agile organization, tools agility, people agility, and organizational culture. The eight aspects where synthesized into a framework from the fields of agile software development, agile portfolio management, Scrum, SAFe, Lean, New product development, Lean product development, aspects of change, emergent change models, organizational design, resistance to change, and organizational culture. In addition, insights from previous agile transformations was conducted by researching benchmark studies of the bank ING. The results indicated an initial successful implementation as the interviewees expressed joy in working with the new methods. Furthermore an effective use of all four major approaches to scaling agile was evident. The results showed that the scope of the transformation kept growing and was managed through iterative improvements. Integration of already agile parts of the organization such as projects was enabled, and initial changes in leadership and delegation as well as new roles were managed. However some struggles remained regarding product development which could not be conducted in a fully agile way due to large releases and a regulated environment. In addition dependencies between different teams limited the creation of autonomous teams capable of delivering end to end. Furthermore as the work was visualized the amount spent on non value adding activites such as preparing low value task could be avoided, which however required extensive refinement. The focus on the new methods furthermore led to less time spent with customers. One challenge that emerged was that the virtual organization started to interfere with the traditional organization. A shift in power from hierarchies to teams took place. Aspects such as recruitment and rewards remained in the old structure highlighting a double organizational culture. This provides some uncertanty regarding further adaptions in the long run. The study has provided an empirical contribution as well as conceptualization of the approaches and aspects of scaled agility which provides hypothesis that assist future theory building. In addition the implications showed to be noteworthy from as sustainability pespective by enabling ecnomic benefits such as efficency and new IT-infrastrucutre combined with good jobs and limited enviromental impacts. To validate the results more studies could be performed at other companies, other parts of banks as well as more extensive data collection such as quantitative approaces and long term observations.
Stora banker möter utmaningar från ett nya regleringar och ökad konkurrens som har lett till att 30% av bankerna har infört agila metoder genom Scaled agile framework (SAFe). Omvandlingsprocessen mot agile är komplex och leder till en förändringsprocess som täcker aspekter som produktutveckling, ledarskap och organisationsdesign och som för närvarande saknar vetenskaplig kunskap om hur den ska bedrivas framgångsrikt. Denna undersökande fallstudie syftade till att tillhandahålla ett empiriskt bidrag som hjälper till med teoriuppbyggnad inom området skalad agile genom hypotesformulering. Empiriska data samlades in genom tretton halvstrukturerade intervjuer, sammanlagt tio timmar, i kombination med tio etnografiska observationer som sträckte sig över 34 timmar. Från fynden identifierades fyra metoder för att skala agile i kombination med åtta aspekter av skalad agilitet som ger ett nytt djup angående tillämpningar av dem och vad man ska uppnå. De fyra identifierade tillvägagångssätten är: skapandet av en virtuell organisation, standardisering av agila metoder, förenande kring en portfölj och förändring mot ett agilt tankesätt. De åtta aspekterna inkluderar strategisk agility, payoff agility, business agility, produkt agility, agile organisation, tools agility, resurs agility och organisationskultur. De åtta aspekterna av scalad agilitet var syntetiserade till ett ramverk baserat på ämnesområdena agil programvaruutveckling, agil portföljhantering, Scrum, SAFe, Lean, New product development, Lean produktutveckling, aspekter av förändring, framväxande förändringsmodeller, organisationsdesign, motstånd mot förändring och organisatorisk kultur. Dessutom samlades insikter från tidigare agila transformationer på banker genom att undersöka en benchmarkstudie av banken ING. Resultaten visade på initiala framgångar i genomförande då intervjuobjekten uttryckte at de metoderna var givande att arbeta med. En framgångsrik användning av alla fyra huvudsakliga tillvägagångssätt för att scala agila metoder observerades. Resultaten visade att den planerade omfattningen av omvandlingen ökade under processens gång och hanterades genom iterativa förbättringar. Integrering av redan agila delar av organisationen som projekt möjliggjordes och initiala förändringar i ledarskap och delegering liksom nya roller hanterades. Vissa utmaningar återstod emellertid som berörde produktutveckling som inte kunde genomföras på ett fullständigt agilt sätt på grund av stora leveranser och den starkt reglerade miljön. Dessutom utgjorde beroenden mellan olika team en utmaning för införandet av autonoma end-to-end team. Eftersom arbetet visualiserades kunde man också undvika mängden arbete på aktiviteter som inte tillförde värde. Förberedandet av dessa uppgifter krävde omfattande tidskrävande förfining. En nackdel med det ökade arbetet mellan olika avdelningar var att dialogen med kunder minskade. En utmaning med den virtuella organisationen var att den störde den traditionella organisationen. Till exempel genom att fördela makt från tidigare hierarkier till nya team. Dessutom kvarstod aspekter som anställningar och belöningar inom den traditionella strukturen vilket ledde till en dubbel organisationskultur. Detta kan ge en viss osäkerhet när det gäller ytterligare anpassningar på lång sikt. Studien har gett ett empiriskt bidrag till agile såväl som en konceptualisering av såväl tillvägagångssätt som olika aspekter av skalad agilitet inför framtida teoriskapande. Dessutom visade sig den agila transformation vara positiv utifrån ett hållbarhetsperspektiv genom att möjliggöra ekonomiska fördelar som effektivitet och ny IT-infrastruktur kombinerat med ansenliga arbetsvillkor och icke ökande miljöpåverkan. För att validera resultaten kan fler studier behöva utföras hos andra företag, andra delar av banker, mer omfattande datainsamling inkluderande kvantitativa metoder och mera långsiktiga observationer.
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Lentenbrink, Laura. "The Impact of Adaptive Leadership Capacity on Complex Organizational Health Systems Outcomes." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3619.

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Nonlinear and chaotic environmental changes characterize health services organizations as complex adaptive systems in which leaders must exercise non-traditional leadership practices to succeed. Health services leaders who have learned and implemented traditional linear management approaches are ill prepared to lead in complex environments. This study tested complexity and adaptive leadership theories of agility and resilience in complex health systems. The purpose of this quantitative cross-sectional internet-based survey study was to quantify relationships between independent variables of agility and resilience and secondary dependent variables of financial, patient satisfaction, quality and human capital outcomes. The impact of turbulence was also examined. Included sample data were collected from 533 employed healthcare leaders using probability-based systematic proportional random sampling methods and were analyzed through correlation, regression, one-way analysis of variance, t tests, and Hayes PROCESS statistical analytics. Agility correlated with and predicted patient satisfaction outcomes. Resilience independently correlated with and predicted financial performance and patient satisfaction outcomes and augmented the correlation and predictability of agility. Agility and resilience cumulatively predicted financial performance outcomes. Turbulence was related to agility, resilience, financial performance, and patient care quality outcomes and mediated relationships with financial and patient care quality outcomes. Health services leaders may apply these findings to promote social change through the implementation of the agile and resilient leadership approaches necessary to achieve organizational performance outcomes that benefit vulnerable populations.
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Alhumaid, Saleh Mohammad. "Organizational Learning Capacity As a Predictor of Individuals’ Tendency Towards Improvisation in Nonprofit Organizations in Saudi Arabia." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc804827/.

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The study is undertaken for a more compressive understanding for organizational theory and its applicability to tendency towards improvisation during emergency times among individuals in Non Profit Organizations (NPOs) in Saudi Arabia. The analysis involved an examination of direct effect of learning on tendency towards improvisation and possible mediating effects between organizational learning and tendency towards improvisation among individuals in NPOs, while controlling for key demographic differences (e.g. individuals’ age, education level and years in service, number of full-time staff and volunteers). Self-administered questionnaires were distributed to full-time employees in 13 NPOs in three cities in the western area of Saudi Arabia, namely Jeddah, Makkah and Madinah (N= 304). The main statistical method employed to hypotheses examination was Structural Equation Modeling. The hypothesis examination resulted in three out of five hypnotized paths are to be significant. Two direct relations were interpreted as outcomes of organizational learning, with increases in the level of organizational learning is being positively related to individuals’ self –efficacy and agility. The third significant path interpreted as individuals’ agility is positively related to their tendency to improvise during emergency times, which indicates organizational learning has indirect effect on tendency towards improvisation. Finally, the applicability of organizational learning theory to the field of emergency management and suggestions for future research in light of the findings of this research are also discussed.
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Lediju, Tonia. "Leadership agility in the public sector| Understanding the impact of public sector managers on the organizational commitment and performance of Millennial employees." Thesis, Saybrook University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10174150.

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This exploratory, sequential, mixed methods study examined the conditions and approaches of public sector leaders who cultivate committed, productive public sector Millennial employees and determine the extent to which these conditions reflect leadership agility. Leadership agility is the ability to lead effectively in times of rapid change, uncertainty, and mounting complexity and when success requires consideration of multiple views and priorities. A total of 81 leaders and Millennials from across three levels of government were involved in the study. Phase 1 consisted of an online questionnaire of leaders who manage Millennial direct reports and Millennials in the public sector to measure managers’ leadership actions and their effect on Millennial subordinates’ organizational commitment and productivity. Phase 2 involved a focus group of managers and a focus group of Millennials to discuss and interpret the survey results. Study findings indicated that the public sector leaders who participated in this study regularly demonstrated the 18 leadership behaviors measured, although both leaders and Millennials wanted leaders to practice these behaviors more frequently. All 18 behaviors were believed to enhance Millennials’ organizational commitment and productivity. Participants reported they would like public sector leaders to increase their expert leadership by becoming highly competent. Additionally, participants reported that agile leadership behaviors have a significant impact on Millennials’ organizational commitment and productivity. These findings suggest that public sector leaders should develop their abilities to demonstrate expert, achiever, catalyst, and co-creator leadership and organizations should define performance standards that correspond to these traits. Additionally, leaders are advised to strengthen their leadership competence and better communicate their vision and be consistent in carrying and pointing out how the organization is meeting its goals. Regarding their direct interactions with Millennials, leaders need to (a) ensure they are readily and regularly accessible to their Millennial direct reports and (b) cultivate their willingness and tactics for welcoming their staff members’ personal and professional aspects.

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Good, Darren. "EXPLORATIONS OF COGNITIVE AGILITY:A REAL TIME ADAPTIVE CAPACITY." Case Western Reserve University School of Graduate Studies / OhioLINK, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=case1247247913.

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Ben, Mbarek Adel. "Agilité versus immobilisme organisationnel : Rôle de la communication dans une entreprise publique privatisée." Electronic Thesis or Diss., Université Côte d'Azur, 2022. http://theses.univ-cotedazur.fr/2022COAZ2011.

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Après une réforme en 2006 de l'entreprise objet de notre étude, les dirigeants voulaient réussir ces transformations par l'adoption d'un discours encourageant les employés pour adopter les principes « d'agilité organisationnelle ». Cette réforme qui tente d'apporter plus d'agilité à une entreprise qui évolue en configuration bureaucratique rigide dans un contexte national imprévisible (contexte post révolution). Nous chercherons à comprendre l'effet des discours managériaux dans le développement des principes d'agilité organisationnelle chez les employés dont l'un des effets a aussi été d'un « immobilisme organisationnel ». C'est in fine le rôle des managers intermédiaires qui est en question ici, puisque ces derniers jouent un rôle essentiel dans la traduction des discours managériaux auprès des employés. Cette traduction peut être « fidèle » comme provoquer des mouvements de résistances et de blocage. Cette recherche vise à répondre à deux questions principales : la première interroge le rôle de la communication dans le développement des principes de l'agilité organisationnelle. Et la deuxième question cherche à mettre la lumière sur les rôles des managers intermédiaires dans un contexte de changement. Dans le cadre d'une recherche-action basée sur l'observation participante complète et des entretiens semi-directifs, nous avons dégagé comme résultat que la communication interne joue un rôle essentiel dans le développement du principe d'agilité sauf que les managers intermédiaires peuvent se perdre entre les différents types de communication syndicale et managériale. De même l'incommunication représente un phénomène qui témoigne l'affaiblissement du rôle de la communication dans un contexte de changement. Parallèlement, nous avons compris que la traduction des managers intermédiaires est une phase intermédiaire dans le processus de communication et qui se situe entre l'émetteur et le récepteur. Cette traduction peut générer des signaux qui permettent de modifier les signaux reçus de l'émetteur et de créer un écart dans le sens entre les deux parties (entre le projet et la réalisation). Nous constatons que cette modification ou adaptation générée par le manager intermédiaire traducteur représente, aussi, une forme de routine qui cache leur résistance
After a reform in 2006 of the company subject of our study, the leaders wanted to succeed in these transformations by adopting a discourse encouraging employees to adopt the principles of "organizational agility". This reform which tries to bring more agility to a company which evolves in a rigid bureaucratic configuration in an unpredictable national context (post-revolution context). From 2006 to 2020 the relationship between the forces of change and the forces of resistance is characterized by permanent competition taking advantage of socio-political and organizational contexts. During this period, communications overlap and each force seeks to attract middle managers to its side in order to hinder or succeed in its projects. After a reform in 2006 of the company object of our study, the leaders tried to make a success of these transformations by the adoption of a speech encouraging the employees to adopt the principles of “organizational agility”. This reform attempts to bring more agility to a company which evolves in a rigid bureaucratic configuration in an unpredictable national context (post-revolution context).We will seek to understand the effect of managerial discourse in the development of the principles of organizational agility among employees, one of the effects of which has also been “organizational immobility”. It is ultimately the role of middle managers that is in question here, since they play an essential role in translating managerial discourse to employees. This translation can be "faithful" as provoking movements of resistance and blockage.This research aims to answer two main questions : the first questions the role of communication in the development of the principles of organizational agility. And the second question seeks to shed light on the roles of middle managers in a context of change.As part of an action research based on complete participant observation and semi-structured interviews, we have identified as a result that internal communication plays an essential role in the development of the principle of agility, except that middle managers can lose between the different types of union and managerial communication. Similarly, “ incommunication” represents a phenomenon that testifies to the weakening of the role of communication in a context of change. At the same time, we understood that the translation of intermediate managers is an intermediate phase in the communication process and which is located between the sender and the receiver. This translation can produce signals which make it possible to modify the signals received from the transmitter and to create a difference in the direction between the two parts (between the project and the realization). We note that this modification or adaptation produced by the translator intermediary manager represents a form of routines that hide their resistance
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Martin, Steven A. "Culture of Control and its Relationship to Successful Large Scale Agile Transformations." Franklin University / OhioLINK, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=frank1620731439153882.

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Pertilla, Franzelle. "Reshaping Management Effectiveness and Its Effect on Organizational Resilience in Multinational Enterprises." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5248.

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Given the state of accelerating change in technology, globalization, and society, long-term planning has become challenging, thus improving organizational resilience to environmental change has become more important. The management problem addressed the need for strategies to improve organization resilience in the face of environmental change. The purpose of this phenomenological study was to explore the lived experiences of managers to use a firm's human, financial, and technological resources to improve organizational resilience. The lived experiences of organizational leaders in addressing organizational resilience was the central research question. The conceptual framework was built on the World Economic Forum's National Resilience Beta Framework and Kotter's 8-stage process. Data collection involved interviews with 21 managers from American multinational enterprises. Collected data were sorted by use of open and axial coding techniques. The findings of this study underscored the need for leaders to make management capability a priority toward building resilient firms. Management strategies including management intent, data driven decision making, enlightened leadership, and continued building of relationships with stakeholders improved organizational resilience. In reshaping managerial effectiveness and capability, the study's findings may contribute to social change by encouraging collaboration among leaders and stakeholders to effect strategies for organizational and environmental resilience.
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Wendler, Roy [Verfasser], Susanne [Akademischer Betreuer] [Gutachter] Strahringer, and Werner [Gutachter] Esswein. "Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry / Roy Wendler ; Gutachter: Susanne Strahringer, Werner Esswein ; Betreuer: Susanne Strahringer." Dresden : Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2016. http://d-nb.info/1119362261/34.

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Wendler, Roy [Verfasser], Susanne [Akademischer Betreuer] Strahringer, and Werner [Gutachter] Esswein. "Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry / Roy Wendler ; Gutachter: Susanne Strahringer, Werner Esswein ; Betreuer: Susanne Strahringer." Dresden : Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2016. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-209623.

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Ferrante, Guillaume. "25 ans d'agilité organisationnelle : clarification et opérationnalisation du construit." Thesis, Université Grenoble Alpes (ComUE), 2016. http://www.theses.fr/2016GREAG011/document.

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En s’appuyant sur le développement et la légitimation théorique du modèle de l’agilité organisationnelle, cette recherche explore les perceptions et les représentations des managers sur l’agilité organisationnelle afin de clarifier et opérationnaliser ce construit. Pour ce faire, nous effectuons dans un premier temps un retour aux sources de l’agilité organisationnelle qui est apparue en 1991. Ce travail met en exergue un fondement théorique fort centré sur quatre capacités d’agilité : la réactivité, la flexibilité, la rapidité, et la compétence.Cette exploration théorique nous permet de poursuivre notre recherche en deux temps. Nous avons tout d’abord réalisé un questionnaire afin de récolter, vingt-cinq ans après les premiers développements de l’agilité, les perceptions des managers sur la définition des capacités d’agilité, sur les pratiques associées à ces capacités, et sur l’agilité organisationnelle. Nous avons ensuite comparé nos résultats obtenus fin 2011 avec ceux d’une échelle de mesure de l’agilité organisationnelle validée et publiée dans la littérature en décembre 2011.Finalement, cette recherche permet d’obtenir deux résultats majeurs. Tout d’abord, nous observons que les managers ne perçoivent pas l’agilité organisationnelle à la manière des développements théoriques de la littérature. Les managers articulent différemment les pratiques managériales et organisationnelles et celles-ci ne suivent pas les développements théoriques. Le deuxième résultat majeur est l’amélioration de l’échelle de mesure de l’agilité organisationnelle parue en 2011. Ce deuxième résultat, fruit du croisement de nos travaux et de ceux Charbonnier-Voirin (2011), a été par ailleurs testé auprès de managers
Based on the development and the theoretical legitimisation of organisational agility model, this research explores the perceptions and representations of managers on organizational agility to clarify and operationalize this construct. To do this, we first get back to the sources of organisational agility that appeared in 1991. This work highlights a strong theoretical foundation based on four agility capabilities: responsiveness, flexibility, quickness, and competence.This theoretical exploration allows us to continue our research in two phases. We first conducted a questionnaire to collect, twenty-five years after the first development of agility, perceptions of managers on the definition of agility capabilities, the practices associated with these capabilities. We compared our results with those of a measurement scale of organizational agility published in the literature in December 2011.Finally, this research provides two major results. First, we observe that managers do not perceive organizational agility as the theoretical developments read in the literature. Managers articulate the different managerial and organizational practices and they do not follow the theoretical developments. The second major result is the improvement of the measurement scale of organisational agility published in 2011. T
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Horlach, Bettina [Verfasser]. "Shaping the IT Function for the Digital Age – Re-Designing and Re-Conceptualizing IT Governance Decision Areas and Business IT Alignment for Organizational Agility / Bettina Horlach." Hamburg : Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky, 2021. http://d-nb.info/1236695070/34.

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Davoust, Grignon Audrey. "Étude de la compétence d'agilité : facilitateurs, freins et coordination des deux capacités dynamiques qui la composent (vigilance et action)." Thesis, Paris Sciences et Lettres (ComUE), 2016. http://www.theses.fr/2016PSLED015/document.

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Notre projet de recherche vise à comprendre comment les organisations peuvent s’adapter à leur environnement et le faire évoluer en tirant partie de la richesse d’informations auxquelles le marketing a accès. Pour cela, nous avons mobilisé un cadre d’analyse croisant la littérature sur l’agilité en marketing, sur les capacités dynamiques et les compétences, et sur l’apprentissage organisationnel. Grâce à une démarche abductive, qui se compose de trois études qualitatives, nous répondons à la problématique : Quelles sont les ressources, capacités et compétences qui influencent la compétence d’agilité pour le marketing ? Nos résultats mettent en évidence l’importance de facilitateurs de l’agilité en termes de structure, de culture et de technologie. Ils montrent par ailleurs que l’objectif du transfert d’informations entre les chargés d’études et le marketing opérationnel, ainsi que le degré de contrôle sur l’interprétation des informations par le marketing opérationnel influence la coordination des activités qui composent l’agilité
The aim of this project is to understand how organizations are able to adapt to their environment and to make it evolve in making use of the wealth of market information. For that purpose, we used an analytical framework based on the literature on customer agility, on dynamic capabilities and core competencies, and on organizational learning.An abductive approach based on three qualitative studies helped us answer the following research problem: What resources, capabilities and competencies influence customer agility?Our results show that micro-foundations of customer agility, in terms of structure, culture and technologies, are needed.We also show the importance of the objective of the intra-organizational transfer between market analysts and product managers and of the level of control over the receiver on the coordination of the two activities of customer agility
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Srinivasan, Jayakanth. "Exploring the Sources of Enterprise Agility in Software Organizations." Doctoral thesis, Västerås : Akademin för innovation, design och teknik, Mälardalens högskola [School of Innovation, Design and Engineering], Mälardalen University, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-6853.

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Norrman, Emilia. "Den agila förändringsprocessen? : En studie av hur struktur, kultur, agilitet och organisatorisk och social arbetsmiljö interagerar." Thesis, Högskolan i Halmstad, Akademin för hälsa och välfärd, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-37375.

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The purpose of this study was to broaden the knowledge about organizational change towards an agile organization through exploring how the faktors; structure, culture, agility och psychosocial work environment interacts during this process and how the relationship manifests in practice. To achieve the purpose, the fowling questions guided the way: • In what ways can older organizational structures and organizational culture affect agile organizational change? • What effects on the psychosocial workplace environment may an organizational change towards agile organization generate. This qualitative study with deductive approach was based on an organization where the implementation of the agile form was conducted three years ago. The collection of data was based on three semi-structured interviews with representatives from HR, the union and the research team witch also has conducted a study of the organization. Content analysis was use as a method of preparing the data for the analysis, which was done so though a model based on the theoretical  starting points and previous research that have founded this study. The conclusions drawn by this study shows that parts of the organizations older structure an culture still are present inte the new organization and that they inhibited the anchoring of the new approach and way of working . The same situation applies to the opportunity of improved psychosocial work environment where the dominance of the older organizational form resulted in the opportunities remaining just that - in the areas of the organization where it wasn’t impaired.
Syftet med denna studie är att bredda kunskapen om den agila organisationsförändringen genom att undersöka hur faktorerna; struktur, kultur, agilitet och organisatorisk och social arbetsmiljö interagerar med varandra under processen och hur detta kan te sig i praktiken. För att uppnå syftet användes följande frågeställningar: • På vilka sätt kan äldre organisationsstruktur och organisationskultur påverka en agil organisationsförändring? • Vilka organisatoriska och sociala arbetsmiljökonsekvenser kan en agil  organisationsförändring få? Denna kvalitativa och deduktiva studie utgick ifrån en organisation där tidpunkten för implementeringen av det agila låg tre år tillbaka i tiden. Genom tre semistrukturerade intervjuer med representanter från HR, fack och det följeforskningsteam som också studerat organisationen, samlades det empiriska materialet in. Innehållsanalys användes som metod för bearbetning av materialet inför analysen, vilken gjordes utifrån en analysmodell baserad på de teoretiska utgångspunkter och den tidigare forskning som lagt grunden för arbetet. De slutsatser som kan dras av denna studie visar att delar av organisationens äldre struktur och kultur fortfarande lever kvar i den nya organisationsformen och att dessa hämmat hur väl de nya arbets- och förhållningssätten har förankrats. Detsamma gäller möjligheten till förbättrad organisatorisk och social arbetsmiljö då den äldre organisationsformens dominans gjort att möjligheterna förblev just bara möjligheter - i de delar där denna inte blev direkt negativt påverkad.
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Virchez, Azuara Alejandro. "A human resource perspective on the development of workforce agility." Thesis, Pepperdine University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10133132.

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This study explored workforce agility from a human resource perspective. This included its main determinants, such as adaptability, proactivity, resiliency, business orientation, and self-awareness; the interventions through which it is developed, such as performance management processes, training, and coaching; and finally the main challenges that organizations face when developing it, such as cultural context and the lack of strategic clarity. The empirical analysis provided several insights on the development of workforce agility. Although limited to a small sample, the study provided evidence supporting the need for future research on the definition of the characteristics of an agile workforce, the definition of a competency model to support its development, the need to deepen the understanding of the mechanisms related to its development, and the main challenges faced by leaders in the implementation of an agile workforce.

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Damm, Susanne, and Susanna Norén. "Vägar till överlevnad. : En kvalitativ studie avseende hur åtta företag inom privat sektor förhåller sig till och bemöter förändrade förutsättningar för att överleva på marknaden." Thesis, Umeå universitet, Sociologiska institutionen, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-86954.

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Studien avser att ur ett ledningsperspektiv undersöka vilka faktorer som påverkar privata företag samt hur företagen arbetar för att vara flexibla och skapar förhållningssätt i relation till dessa. Vidare vill vi jämföra det empiriska materialet med det teoretiska resonemang som producerats i den vetenskapliga arenan för att bidra med insikter som kan utveckla forskning inom området. Det empiriska resultatet bygger på åtta kvalitativa intervjuer med representanter från HR-funktionen i företag inom privat sektor. Både resultat och vetenskaplig genomgång har visat på variationer av såväl påverkan som förhållningssätt. Företagens val av förhållningssätt eller strategi har gjorts med bakgrund av varierande orsaker och har lett till olika effekter beroende på verksamhetsspecifika förutsättningar. Detta medför svårigheter avseende definitionen av vad som påverkar, hur det påverkar samt hur företag bör förhålla sig. Vissa strategier visade sig fungera bra i en typ av verksamhet medan samma typ av strategi inte påstods vara möjlig i andra. Sammanfattningsvis kan vi konstatera att företagens möjlighet att förhålla sig till förändrade förutsättningar utgör deras överlevnads förmåga. Vidare har det visat sig att detta omfattar både företagets flexibilitet och dess förmåga att minska flexibilitetsbehovet.
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Younis, Joumana. "Technologies numériques & émergence des nouvelles pratiques managériales au Liban." Thesis, Paris, CNAM, 2019. http://www.theses.fr/2019CNAM1268.

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Cette thèse tente de cerner les effets des technologies numériques (TN) sur les modes de management transformés. Après avoir cerné les contextes organisationnels traversés au cours de l’histoire, tout particulièrement prémoderne, moderne et postmoderne, le changement est étudié à travers les nouveaux espaces et enjeux du travail. Il ressort que les organisations à forte teneur numérique développent des pratiques managériales et des modes d’info-communication qui assurent leur pérennité. L'innovation managériale, l’agilité organisationnelle, le travail collaboratif, l’intelligence collective, ainsi que d’autres pratiques se sont greffées sur des aspects plus traditionnels dans la forme, mais actualisés sur le fond. L’implication et les styles de management notamment ont tellement été influencés par le numérique, qu’ils ont engendré des pratiques favorisant la bienveillance tout en donnant plus de sens au collaboratif et à l’interactivité. Les données recueillies dans note recherche empirique montrent que les pratiques managériales des organisations libanaises sont désormais influencées voire façonnées par les technologies numériques (TN) tout comme dans les pays du Nord, même si c’est avec une amplitude moindre, entraînant des modes de communications novateurs et efficients pour les relations au travail
This thesis will address and identify the effects of the Digital Technologies (DT) on the modified management modes. After having identified the organizational contexts that have passed throughout the history, especially pre-modern, modern and postmodern, the change is studied through the new spaces and issues of work. It comes out that the organizations with a high digital content and digital communications develop managerial practices that ensure their sustainability. The managerial innovation, the organizational agility, the collaborative work, collective intelligence, as well as other practices have been implanted on to more traditional aspects in form but actualized on the merits. The commitment and management styles that have been so strongly influenced by digital technology have led to practices that promote the benevolence while stressing further on the collaboration and the interactivity. The data collected from our empirical research show that the managerial practices of the Lebanese organizations are driven by the Digital Technologies (DT) similarly to the Northern countries, though with less amplitude they have led to innovative communication modes and efficient for the work relationships
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Abubakar, Nuhuman, and Rumee Shrestha. "Impact of Digitalization on the Publlc Sector Organizations' Business Model : A case study of Ljungby Municipality." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-99586.

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Background: The public sector like all other sectors of the economy has been influenced by digitalization. Governments and policy makers are forced to rethink their operational models and business logics. Digitalization offers organizations new ways of creating, delivering and capturing values at the same time new relationships are ensured. However, to leverage these opportunities and to avoid being stagnant, organizations need to rethink their strategies and adapt their operations to suit the digital technologies. Purpose: This paper aims to understand the digitalization impact on the public organizations’ business models and managing the impact. The identified limited empirics in this context informed the purpose of this study. Design/methodology/approach: This study was designed as exploratory with a case study carried out. In total four semi-structured interviews were conducted with representatives of a municipality. A combined data and concept driven strategies were used to analyse the data collected to identify how digitalization impact the way the municipality create, deliver and capture value and subsequently how they innovate their business model to adopt to digitalization Findings: The findings revealed that digitalization is relevant to the municipality and impacts the majority of the business model components of the municipality. Thus, it was identified the municipality engaged in business model innovation to be able to adapt. The strategic agility meta-capabilities appeared to be relevant in managing the changes to the business model components.
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Nyberg, Victor, and Sebastian Jonsson. "Den agila religionen, är du troende? : En kvalitativ studie om det agila arbetssättet och påverkan på organisationskultur som råder." Thesis, Mittuniversitetet, Institutionen för ekonomi, geografi, juridik och turism, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-37010.

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Agilt är ett arbetssätt som innefattar en ökad grad av flexibilitet och anpassningsförmåga för organisationer, som ska uppnås genom bemyndigade anställda. Tidigare forskning inom agilt har fokuserat på arbetssättets fördelar och till viss del även svårigheterna med dess implementering. Trots det agila arbetssättets nära koppling till organisationskultur anser vi att dessa två fält inte i någon större utsträckning har getts en kvalitativ och djupare analys tillsammans, där fokus läggs på attityden till arbetssättet som organisationsmodell utanför IT-sektorn. Detta har undersökts via sju semistrukturerade intervjuer med personer som innehar chefs- eller ledarroller inom olika organisationer, varpå resultaten från dessa har analyserats utifrån studiens syfte och jämförts med tidigare forskning. Respondenterna tycks uppvisa positiv inställning till det agila arbetssättet och en medvetenhet om organisationskulturens vikt vid organisationsförändringar. Slutligen görs en avslutande diskussion och slutsats där argumentet ges att den vaghet och otydlighet som tenderar att omgärda såväl det agila arbetssättet som organisationskulturer kan vara en väsentlig anledning till att det agila arbetssättet inte implementeras i större utsträckning.
Agile is a work method that involves a higher degree of flexibility and adaptability for organizations, which is to be met by empowered employees. Previous research regarding agile has focused on its benefits and to a certain degree also the difficulties in its implementation, but despite the agiles’ close connections to organizational culture according to our literature review that these two fields have to a wider extent not been given a qualitative and deeper analysis together, where focus is given to how agile is viewed as an organizational model outside the IT sector. This has been researched through seven semi-structured interviews with individuals with managerial roles within different organizations, where after the results have been analyzed from the standpoint of the study’s purpose and compared to earlier research. The respondents seem to display a positive attitude toward the agile and an awareness of the importance of organizational culture in organizational change. Then a final discussion and conclusion is made where the argument is put forth that the vagueness and ambiguity which tend to surround the agile as well as organizational culture could be an essential reason to why agile is not implemented to a wider extent.
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Jonsson, Carl, and Olle Bogren. "Ett nytt agilt värdegrundskoncept för system- och mjukvaruutveckling? : - En kvalitativ nulägesanalys hos ett IT-konsultbolag." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-78168.

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Den här kandidatuppsatsen har utförts genom en nulägesanalys på ett IT-inriktat konsultbolag. Studien identifierar det upplevda nuläget inom organisationen för att se om medarbetarnas upplevelser matchar de förhoppningar organisationen har med ett nytt infört värdegrundskoncept. Ett värdegrundskoncept med syfte att identifiera medarbetarnas inre motivation och främja den personliga utvecklingen samt hur det nya värdegrundskonceptet ämnar lösa de problem som finns inom system- och mjukvaruutveckling. Organisationen vill i sin tur att det ska leda till ett internt och externt värdeskapande och engagemang för alla parter, vilket kopplas till samhällsnytta, hållbarhet samt arbetsmiljö.   Studien har genomförts med en induktiv ansats, där den kvalitativa undersökningen har samlat in data utifrån sex intervjuer, för att få en djupare förståelse av medarbetarnas egna tankar och åsikter. Den insamlade empirin har sedan jämförts, analyserat och diskuteras i förhållande till teori och tidigare forskning. Utifrån likheter och skillnader kunde vi sedan dra en slutsats till hur nuläget i organisationen är i förhållande till vad teorin säger.   Resultatet av studien påvisar att respondenterna har en gemensam syn på att organisationen är innovativa och placerar medarbetarna i fokus. Inom organisationen finns det en samhörighet, lyhördhet och delaktighet, vilket skapar engagemang, motivation och personlig utveckling bland medarbetarna. Respondenterna ser det nya värdegrundskonceptet som ett bra komplement den agila metodiken som råder inom organisationen samt ett bra agilt verktyg. Organisationskulturen speglas av bra stämning, fräsch och inbjudande kontorsmiljö samt ärlighet mot kunden. Det framkom även en del meningsskiljaktigheter under undersökningen, exempelvis rörande osäkerhet över hur informationen tillhandahålls och hanteras.
This candidate assignment has been conducted through a zero-position analysis at an IT- based consulting company. The study identifies the current situation within the organization to see if the employees' experiences match the hopes the organization has with a new introduced values concepts. A values concepts aimed at identifying employees' internal motivation and promoting personal development as well as how the new values concepts aims to solve the problems in system and software development. The organization, in turn, wants it to lead to internal and external value creation and commitment for all parties, linked to community benefits, sustainability and work environment.   The study has been conducted with an inductive approach, where the qualitative survey has collected data based on six interviews, to gain a deeper understanding of the employees' own thoughts and opinions. The collected empire has since been compared, analyzed and discussed in relation to theory and previous research. Based on similarities and differences, we could then draw a conclusion about how the present situation in the organization is in relation to what the theory says.   The result of the study shows that respondents have a common view that the organization is innovative and places employees in focus. Within the organization there is a sense of togetherness, responsiveness and participation, which creates commitment, motivation and personal development among the employees. Respondents see the new values concepts as a good complement to the agile methodology within the organization as well as a good agile tool. The organizational culture is reflected by good atmosphere, fresh and inviting office environment and honesty towards the customer. There were also some differences of opinion during the investigation, such as uncertainty about how the information is provided and managed.
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Ahmad, Bilal, and ii Ratna Kosasih. "Investigating Safe Implementation In Railway Industry : A case study at Alstom DC Sweden." Thesis, Uppsala universitet, Institutionen för samhällsbyggnad och industriell teknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-446284.

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Organizations have always tried and pushed themselves to bring changes in how they conduct business. They do this to reach the market quickly and achieve customer satisfaction. This master thesis was conducted at a global leader transportation company, Alstom, to investigate Scaled Agile Frameworks (SAFe) adoption in their Sweden Development Centre, identifying SAFe implementation challenges in a safety-related development as a single-case study. For the thesis, two research questions were formulated to identify the implementation challenges and find their reasons. For the data collection of the thesis, semi-structured interviews, self-completion surveys, and relevant research papers were used to serve the purpose of both primary data and secondary data sources. The researchers acted as ethnographers by participating in the company’s daily events and taking notes. The analysis of the collected data was done using the triangulation approach to get reliable results. In addition, researchers also used SAFe core competency assessment to evaluate the business agility of the case organization.The analysis from the collected data resulted in five implementation challenges. The data suggested that the major challenge was insufficient training and lack of agile mindset among the team members. The case organization had invested in training and support for going through the transformation, but the agile training was interrupted in 2019. Since then, the knowledge about SAFe and the agile way of working was acquired based on learning by doing. Based on the data, the researchers concluded that lack of continuous training has resulted in the development over time of other implementation challenges like insufficient self-organization, nonoptimal team size, and lack of clarity when defining role responsibilities. The data also suggested that transparent communication between different levels may still be a challenge. The SAFe assessment that has been conducted resulted in confirm previous result that in some places complemented the identified implementation challenges.  Key Words: Scaling Agile Framework, Implementation challenges, Lean, Waterfall, Self-organization, Continuous learning culture, Safety related development, Business agility, Ethnography.
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Nilsson, Landby Caroline. "Att praktiskt sätta kunden i centrum” : En utvärdering av en organisation som har implementerat ett agilt arbetssätt utifrån metodiken Scrum." Thesis, Mittuniversitetet, Institutionen för kvalitets- och maskinteknik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-39027.

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Forskningen grundar sig på att det finns en kunskapslucka i utvärderingar av företag som praktiskt implementerar arbetsmetoden Scrum. Det finns tydliga samband mellan kulturen i en organisation och hur denna kan effektivt och framgångsfullt implementera ett agilt arbetssätt (Ilvari, Ilvari, 2011). Forskaren gjorde en semistrukturerad intervjuform med 7 medarbetare. Syftet utvärderar implementering av Scrum som metod samt hur organisationen jobbar med kundinsikter. Resultatet visar att en majoritet av medarbetarna upplever ett högre engagemang och större motivation tack vare det nya arbetssättet. Att sätta kunden i centrum är ett arbete som kräver stort fokus och då inte minst från organisationens ledare. Här har organisationens ledare varit engagerade. Några förbättringspunkter identifierats i forskningen, som till exempel att organisationen behöver bli bättre på att systematiskt mäta och sprida kundinsikter, att utveckla arbetet med att bli en lärande organisation samt att ledningen behöver hitta ett sätt att strategiskt jobba med organisationens kultur.
The research is based on the fact that there is a knowledge gap in evaluations of companies that implement the working method Scrum. There is a connection between the culture of an organization and how it can effectively and successfully implement an agile approach (Ilvari, Ilvari, 2011). The researcher did a semi-structured interview with employees. The purpose of the study was to evaluate the implementation of Scrum as a method and how the organization works with customer insights. The result shows that a majority of employees experience a higher commitment and greater motivation thanks to the new way of working. Putting the customer at the centre is something that requires a lot of focus. And much from the organisation's leaders. Here the organisation's leaders have been highly involved. Some improvement points were also identified in the research, such as systematically measuring and disseminating customer insights, developing the work of becoming a learning organization, and That the management does not work strategically with the organisation's culture.

2019-08-23

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Johansson, Michelle, Emma Lundbäck, and Rebecca Niklasson. "Kunskapsdelning i projektmiljö : En fallstudie på ett företag som arbetar i projekt." Thesis, Högskolan i Borås, Akademin för textil, teknik och ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-21685.

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Syftet med studien är att undersöka vilka verktyg som används för att främja kunskapshantering inom ett företag som arbetar i projekt, då tidigare forskning indikerar att projektformen medförsvårigheter i arbetet med kunskapshantering. För att besvara syftet undersöker uppsatsen vilka förutsättningar som är avgörande för att kunskapsdelning ska komma till stånd samt vilka metoder som finns att tillgå för att dela och överföra kunskap inom och mellan projekt. En fallstudie med semi-strukturerade intervjuer genomfördes för att besvara frågeställningarna. Resultatet visar att det finns en tro bland respondenterna att individen bär på kunskap och det framkommer en tilltro till de sociala aspekterna av kunskapsdelning. För att kunskapsdelning ska främjas krävs att medarbetarna har ett brett socialt nätverk samt att det existerar en företagskultur som uppmanar till kunskapsdelning. Det bör finnas systematiska processer föröverföring av såväl explicit och implicit kunskap då resultatet indikerar på att ett fungerande IT-verktyg för kunskapslagring tillsammans med verktyg och systematiska processer som lessons-learned, tillsammans bidrar till en effektiv kunskapshantering och säkerställer att kunskap överförs mellan projekt.
The purpose of this paper is to investigate which tools are used to promote Knowledge Management in project-based organizations, since previous research indicate that the project form experience difficulties regarding Knowledge Management. An empirical research was conducted in order to examine which conditions are crucial for knowledge sharing and which methods are available to share and transfer knowledge within and between projects. The data was gathered through semi-structured interviews. The result of the study shows that there is a belief among the respondents that knowledge exists within the individual. The result also indicates that the preferred way to share knowledge is through personal communication and asocial network. Hence, in order for knowledge sharing to be promoted, employees must have abroad social network. Furthermore, there must exist an organizational culture that promotes knowledge sharing behavior among the employees. Nevertheless, a successful Knowledge Management process should ensure to include systematic processes for both sharing and transferring of explicit and implicit knowledge. The result indicates that tools for knowledge storage and tools like lessons-learned, together contribute to effective Knowledge Management processes that ensure knowledge being transferred between projects.
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Hanna, Andy, and Ninos Bethzazi. "The Role of the Manager in an Agile Organization : A Case Study at Scania AB." Thesis, KTH, Industriell ekonomi och organisation (Inst.), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-235400.

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As the world of business changes at a pace higher than ever before, there is an increased need for organizations to rapidly adapt and respond to these internal and external changes, whether they are technological, political, social or environmental. In management, agility is a term frequently used today in response to this new business environment, which often includes the use of agile methodologies for product development. As organizations adopt agile methodologies, old traditional management and leadership models fade. This void is being filled by new and emerging agile leadership models. Additionally, self-organizing and cross-functional teams become key concepts. All these transformations are bound to culminate in a considerable alteration in the role of the manager. This study examines the new role of the manager in an organization transitioning to agile. To answer the research questions, changes in the key work activities of the manager were evaluated, as well as how changes in interplay and interaction between the manager and the group could affect the role. Furthermore, the aim was also to identify some of the main challenges and barriers that arise. This was studied qualitatively through a literature review. Also, a case study was conducted at the software development department at Scania AB, where ten managers and one employee was interviewed. A survey was also sent out to the group members at this department, with 150 respondents. Findings indicated that most work activities did not change. Some of them changed in character due to introducing an agile method and due to internal, structural changes. In one case, the work focus shifted from one activity to another. In the interplay with the group, the manager now has new roles to consider, while his role becomes more of an empowerer and meets new leadership models. With this organizational change, there are also new opportunities of delegating work activities to a higher extent. The main challenges that were identified regarded communication and coordination, control, and mastering agile methods.
Affärsvärlden möter förändringar i en allt snabbare takt än tidigare, varför organisationer måste bemöta och förhålla sig till både de interna och externa förändringar som sker, vare sig dessa är teknologiska, politiska, sociala eller miljömässiga. Inom ledarskap används idag termen agilt allt mer, som svar på detta nya affärsklimat, vilket ofta inkluderar användandet av agila metoder inom produktutveckling. Då allt fler organisationer inför användandet av agila metoder, tappar också de traditionella ledarskapsmodellerna sin roll. Detta gap som uppstår har kommit att fyllas av nya agila ledarskapsmodeller. Vidare blir också självstyrande och tvärfunktionella grupper viktiga koncept. Dessa förändringar medför en avsevärd förändring av chefsrollen. Denna studie undersöker hur chefsrollen förändras i en organisationen som blir allt mer agil. För att svara på forskningsfrågorna undersöktes hur huvudarbetsuppgifterna förändrats, men också hur förändringar i samspelet och interaktionen mellan chefen och gruppen kan komma att påverka chefsrollen. Vidare undersöktes också vilka huvudsakliga utmaningar och hinder som uppstod. En kvalitativ litteraturstudie utfördes i studien. Också en fallstudie på avdelningen för mjukvaruutveckling på Scania AB utfördes, där tio gruppchefer och en annan anställd intervjuades. En undersöknings skickades också ut till gruppmedlemmar på denna avdelningar, med totalt 150 svar.Resultatet påvisade att de flesta arbetsuppgifter inte förändrades. Vissa av dessa förändrades i karaktär och i utförandet, till följd av införandet av en agil metod och strukturella förändringar i företaget. I ett fall skiftade arbetsfokus från en arbetsuppgift till en annan. I samspelet mellan chef och grupp har nu chefen nya roller att ta hänsyn till. Chefens roll blir mer av en facilitator, där nya ledarskapsmodeller också står till mötes. Chefen har också större möjligheter till delegering av arbetsuppgifter än tidigare. De utmaningar som identifierades rörde kommunikation och koordination, kontroll, och hanteringen av agila metoder.
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Hazara, Omid. "Guidelines for Business and IT Alignment (BITA)." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-288173.

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Today’s enterprises are operating in a highly complex environment with rapid disruptions from different areas such as technology, regulations or market, all of them capable of bringing the entire industry upside down. And many large organizations are adopting agile software development methods as part of their continuous push towards higher flexibility and shorter lead times. Agility, however, introduces challenges and problems for the engineering of enterprises, yet few reports on organizational alignment in this regard are available in the literature. This problem of alignment between business/operations and IT has been around for as long as computers have been introduced to the work offices and is still today an important issue for enterprises of any kind. This thesis, therefore, tries to investigate the lack of insight or fragmented knowledge regarding organizational design or architecture of modern enterprises in both academia and industry. The purpose of this thesis is to explicate the challenges and recommendations found in research papers, industrial whitepapers and interviews in order to propose guidelines for achieving better alignment. The goal of this thesis is to provide an inventory of available researches in the area of Business and IT Alignment (BITA) and organizational science in order to help suggest a basis for future research. For this purpose, a Design Science Research (DSR) strategy has been followed in combination with a literature review accompanied by two rounds of interviews as a means for data collection and evaluation. The artefacts resulting from this thesis take the form of fifteen guidelines extracted using coding analysis from the literature review and a first round of interviews at a major Swedish vehicle manufacturing enterprise. The guidelines were subsequently evaluated in a second round of interview with an industry expert reviewing the correctness and usefulness of the guidelines. The results of the evaluation proved that guidelines were useful for both the academia and industry experts. Hence, enabling the author to claim that a tentative proposition has been achieved.
Dagens företag arbetar i en mycket komplex miljö med snabba störningar från olika områden som teknik, regler eller marknader, som alla kan vända hela branschen upp och ner. Och många stora organisationer använder sig av agila programvaruutvecklingsmetoder som en del av deras kontinuerliga tryck mot högre flexibilitet och kortare ledtider. Agilitet eller snabbfothet medför emellertid utmaningar och problem för konstruktion av organisationer, men få rapporter om organisatorisk anpassning i detta avseende finns tillgängliga i litteraturen. Detta problem med anpassningen mellan verksamhet och IT har funnits så länge datorer har introducerats på arbetsplatserna och är än idag en viktig fråga för organisationer av alla slags. Denna avhandling försöker därför undersöka bristen på insikt eller fragmenterad kunskap om organisationsdesign eller arkitektur hos moderna företag i både den akademiska världen och såväl industrin. Syftet med denna avhandling är att beskriva de utmaningarna och rekommendationerna som finns i forskningspapper, industriella vitböcker och intervjuer för att föreslå riktlinjer för bättre anpassning. Målet med denna avhandling är att tillhandahålla en inventering av tillgängliga forskningar inom området Business and IT Alignment (BITA) och organisationsvetenskap för att kunna föreslå en grund för framtida forskning. För detta ändamål har en Design Science Research (DSR) strategi följts i kombination med en litteraturstudie åtföljd av två intervjuomgångar som ett medel för datainsamling och utvärdering. Artefakterna som härrör från denna avhandling har formen av femton riktlinjer extraherade med hjälp av kodningsanalys från litteraturstudien och en första intervjuomgång hos ett stort svenskt fordonstillverkningsföretag. Riktlinjerna utvärderades därefter i en andra intervjuomgång med en branschexpert som granskade riktigheten och användbarheten av riktlinjerna. Resultaten av utvärderingen visade att riktlinjerna var användbara för både akademin och branschexperter. Därför gör det möjligt för författaren att hävda att en preliminär proposition har uppnåtts.
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Fritz, Minanda. "Stressprevention & Agil transformation : Prevention av organisatoriska rotorsaker till stress genom införandet av det Agila arbetssättet inom en högteknologisk multinationell svensk koncern." Thesis, KTH, Ergonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-224666.

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Background: The Swedish Royal School of Technology (KTH) was hired to conduct a pilot study project on stress prevention, "Stress Prevention Project" in a Swedish high-tech global manufacturing company with headquarters in Sweden. The aim was to identify the root causes of stress among employees at the organizational level and to offer a way to prevent the root causes. The initiative to implement the project came from the HR department in the company. The occupational health department had not been able to lower the costs of sickness and rehabilitation. One of nine divisions was included in this evaluation study. The project was carried out during the years of 2012-2014, and three quantitative stress measurements were carried out using the modern working environment form “Modern Work Life” based of knowledge from KTH and designed by Metodicum. The present study has evaluated the root causes of the division's stress. In the division, it was stated that the risk areas that the division had to work with were: resources, demands, control, support but also leadership and reorganization with implementing the Agile methods (autonomous work) in the form of. The aim was to improve the psychosocial occupational health and to make the production work more efficient. Aim: The aim was to evaluate the effect of stress preventive measures in one of the nine divisions (that were included in the overall project) and the effect of implementing the Agile methods (autonomous work) in the organization. Limitations: The evaluation is restricted to one of the nine divisions. Method: The method is a quantitative and qualitative case study, with a narrative approach. The study includes a division with 200 employees of which data was collected from 18 of these employees in two focus groups interviews. Materials have also been collected from interviews with the division's HR director, section leader, head of unit and head of the organization's business health. The evaluation is based on qualitative data, which were obtained through 3 single interviews and 4 focus group interviews and participant observation. Quantitative data were obtained through three different measurements (between 2012-14). The quantitative data were compared and analyzed with the qualitative data in order to understand the results up to the final measurement 3 (2014). Results: The evaluation of the stress prevention – where the focus was to prevent risk areas including demands, develop resources, control, support and also leadership – showed that introducing and using the Agile working principles had had a significant positive effect on all the risk areas. Additionally, this change in the organization contributed to positive results regarding the efficiency of the production process; a reduction of working hours from 12 months to 2 weeks of action at the same result. The absence due to illness and rehabilitation has been decreasing from 4 % to 0,5-1% right after introducing the Agile methods in the division. However, the results also showed no improvement regarding some other working environment; as conflicts and bullying persisted. This may be due to how the reorganization of the groups was done. It should be clarified that the outcomes may be influenced by the extensive reorganization that took place in connection with the stress prevention project and the introduction of the agile approach. Conclusions - The stress prevention could not have been done efficiently due to other on-going reorganizations in the company and the staff has not been able to follow the recommendation for efficient stress-prevention due to lack of support from the headquarter. That created a crisis in the stress prevention-project group. The agile methods seem to have had a significant good result in all risk areas as resources, demands, control, support and also leadership and the absence has decreased from 4 to 0,5 %. Due to the agile methods have the productions process been shorter from 12 months to 2 weeks.
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46

Liverstrand, Amilia, and Sigge Reichard. "Det agila ledarskapets inverkan på de anställdas motivation : En studie inom svenska banksektorn." Thesis, Högskolan i Gävle, Företagsekonomi, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26405.

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Syfte: Studiens syfte är att öka förståelsen för det agila ledarskapet och hur det främjar de anställdas motivation.  Metod: Vid genomförande av studien har en kvalitativ metod tillämpats där empiri samlats in med hjälp av tio semi-strukturerade intervjuer. Intervjuerna har, i kombination med insamlad teori från vetenskapliga artiklar, utgjort underlag för den data som har bearbetats i analysen och följaktligen lett fram till studiens slutsats.  Resultat & Slutsats: Studien visar att agilt ledarskap kan utövas i olika typer av roller med den gemensamma uppgiften att främja ett agilt arbetssätt. Agila ledare kan öka motivationen hos individen genom att delegera ansvar, uppmuntra till självständighet och se till att teamet strävar efter gemensamma mål som ligger i linje med organisationens mål.  Förslag till fortsatt forskning: Denna studie har fokuserat på ledarens perspektiv på ledarskapets relation till det agila arbetssättet. Liknande studier med medarbetarens perspektiv hade skapat ytterligare underlag för att dra slutsatser kring hur ledarens prestationer fungerar i praktiken. Det finns även ett behov av att sätta det agila ledarskapet i relation till organisatorisk agility. Med frågeställningar kring det agila arbetssättet ur ett organisatoriskt perspektiv kan nya insikter nås och forskningen inom området bli mer heltäckande.  Uppsatsens bidrag: Studien har bidragit med ökad förståelse för agilt ledarskap inom banksektorn samt hur agila ledare arbetar för att främja motivation hos de anställda. Studien riktar sig till forskare inom ledarskap som är intresserade av att erhålla en fördjupad bild av hur det agila ledarskapet inom banksektorn fungerar, samt vad det har för kopplingar till motivation. Studien är även av intresse för ledare som finner intresse för att lära sig mer om agila arbetssätt, agilt ledarskap samt motivation.
Purpose: The purpose of the study is to increase the understanding of the agile leadership and how agile leaders cultivate motivation for the employees.  Method: A qualitative method was used to collect data from ten semi-structured interviews. This data, in combination with relevant theory within the domain of the study, laid the foundation for the results and conclusions of the study.  Results and conclusions: The study shows that agile leadership can be applied in different roles with the common task of promoting agile workplaces. Agile leaders increase the motivation for individuals through delegating responsibilities, encouraging independence, and ensuring that the team strives for common goals that are in line with the organization's goals.  Future research: This study has focused on the leaders’ perspective on the leadership’s relation to the agile work method. A similar study with the employees’ perspective should contribute with additional research to draw conclusions about how well the leaders’ performance actually works in practice. We also find it interesting to put agile leadership in relation to organizational agility. With questions about the agile way of working from an organizational perspective, the research area can be enhanced with valuable insights.  Contribution: The study has contributed to an increased understanding of agile leadership in the banking sector and of how agile leaders work to promote motivation among employees. The study is directed towards the scholar who is interested in obtaining a deeper understanding of how the agile leadership in the banking sector works in practice and its links to motivation. The study is also of interest to leaders who find interest in learning more about agile working methods, agile leadership and motivation.
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47

Agorelius, Malin, and Emma Ekström. "Inter-teamsamordning i skagila projekt : En fallstudie på Avanza Bank för att möta beroenden i projektprocessen." Thesis, Linköpings universitet, Projekt, innovationer och entreprenörskap, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-178058.

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Användandet av agila metodiker har ökat under de senaste decennierna. Detta har lett till en uppskalning av agila metodiker då även stora organisationer vill uppnå fördelarna som kommer med det agila arbetssättet. Att skala upp agila metodiker, och använda dessa i storskaligt agila miljöer (författarnas koncept skagila miljöer, som återfinns i sektionen ’Begreppet ’skagil’'), kommer dock med flera nya organisatoriska utmaningar. En utmaning, som omnämns i både litteratur och i arbetets empiriska undersökning på företaget Avanza, är inter-teamsamordning i skagila miljöer. Avanza har identifierat problemen med beroenden mellan team i skagila mjukvaruutvecklingsprojekt. För att möta problemet med beroenden initierades det här arbetet med syftet att, utifrån Avanzas nuvarande projekt design, undersöka hur teamöverskridande arbete kan samordnas för att möta beroenden i projektprocessen. För att uppnå syftet genomfördes en fallstudie på Avanza innehållande intervjuer med tolv respondenter och observation av interna dokument. Den empiriska undersökningen bekräftade ursprungsproblematiken gällande inter-teamsamordning och bidrog även med information om företagets nuvarande projektdesign. Resultatet visade att projektorganisationen verkar som en hybrid organisation med starka, agila inslag. Dock visade sig Avanza uppleva sin projektdesignen som helt agil. Vidare ansågs projektets beroenden bidra till agilt slöseri, vilket påverkar både produktivitet och effektivitet negativt i mjukvaruutvecklingsprocessen. Fyra huvudområden av agilt slöseri identifierades vilka var väntan, rörelse, defekter och tilläggsprocesser. Genom att klustra ihop liknande slöseri framtogs tre problemområden kopplade till Avanzas projektprocess, nämligen ’viss frånvaro av proaktivt angreppssätt och planering’, ’viss frånvaro av forum för hantering av inter-teamberoenden’ och ’skillnader i implementering av agila metodiker och projektprioritering bland teamen’. För att möta problemen fastställdes sex åtgärder, nämligen implementering av en mer proaktiv projektledarroll, anammning av hybridkulturen, skapande av rollspecifika team, implementering av arrangerade forum för teamsynkronisering, kodifiering och utveckling av befintliga mekanismer och samordning samt skapande av ett gemensamt förhållningssätt till agila principer i projekt. Arbetets slutsatser är till viss del generaliserbara och skulle kunna adopteras av andra företag eller projektorganisationer som har liknande problem och projektdesign som Avanza. Dock krävs en viss ansträngning för att först identifiera vilken projektdesign intressentföretag har samt att identifiera projektrelaterat slöseri. Avanza är även verksamma inom tech-branschen där projektorganisationen verkar kring mjukvaruutveckling. Därför kan det antas att slutsatserna mer sannolikt, passar andra organisationer som jobbar med mjukvaruutveckling.
The usage of agile methodologies has rapidly increased over the last decades. This has led to an upscaling of agile methods since larger organizations want to gain the benefits of the agile way of working. However, this has not come without issues, and using agile at scale (authors’ concept scagile, in upcoming section ’Begreppet ’skagil”) has introduced new organizational challenges. One challenge that is mentioned both in literature and in the empirical findings at the case company, Avanza, is inter-team coordination in scagile environments. Today Avanza is struggling with dependencies between teams in scaled agile software projects. To address this issue this study was initiated with the purpose to, based on Avanza’s current project design, investigate how cross-team collaboration could be coordinated to face and overcome dependencies in the project process. To accomplish this a case study, containing interviews with twelve respondents and observation of internal documents, was made. The empirical findings confirmed the original issues related to inter-team coordination and also provided valuable information about the company’s project design. Regarding the project design the findings showed that the project organization is a hybrid organization with strong agile influences. However, the alleged perception of the project design was a fully agile organization. Further, the dependencies in the projects seem to cause agile waste, which has a negative influence on productivity and efficiancy in software projects. Four main areas of agile waste were detected, namely waiting, motion, defects and extra processes. By clustering similar waste, three main problem areas were detected, viz ’a certain absence of a proactive approach and planning’, ‘a certain absence of forums for handling inter-team dependencies’, and ‘differences between teams regarding the implementation and usage of agile principles, and project prioritization’. To face these issues, six measures were determined, namely implementation of a more proactive project management approach, embracing the hybrid culture, creating role specific teams, arranging forums for team synchronization, codifying and developing the current coordination mechanisms and deciding on a shared approach for project methodologies. The findings of this study is to some extent generalizable and could be adopted by other companies, or project organizations, that are struggling with the same problem areas and have the same project design as Avanza. However, some effort is required to first determine current project design and to identify project related waste. Further, the client company is operative in the fin-tech industry where the project organization orbits around software development. Therefore it can be assumed that the findings are more likely to fit another software organization.
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48

Wendler, Roy. "Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry." Doctoral thesis, 2014. https://tud.qucosa.de/id/qucosa%3A29771.

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Agile software development methods reduce project costs and development time by simultaneously enhancing quality. But despite these advantages, agile principles are rarely adopted by the whole organization. In fact, it seems difficult to describe what distinguishes an agile organization from another. Therefore, the objective of this thesis is to gain an understanding what factors constitute agility at an enterprise level and to develop a maturity model as measurement tool. To fulfill this aim, the thesis as based on a multi-paradigmatic approach combining behavioral and design science and utilizes a pluralistic set of research methods belonging to both paradigms. A comprehensive analysis of agility-related frameworks showed that despite partial similarity there is no consensus about what constitutes an “agile organization”. Hence, the thesis identified the structure to be found behind the concept of organizational agility using an exploratory research approach. A survey among organizations in the software and IT services industry was conducted and showed that organizational agility can be described using six interrelated factors that can be further aggregated into the three basic dimensions of “Agility Prerequisites,” “Agility of People,” and “Structures Enhancing Agility.” Based on these results, the Organizational Agility Maturity Model has been developed providing a theoretically and empirically grounded structure of organizational agility supporting the efforts of developing a common understanding of the concept. The application of the maturity model furthermore creates useful benefits for organizations and underscores the strategic character of organizational agility. It generates an awareness about the complexity of organizational agility. Furthermore, it may serve as a reference frame to implement a systematic and well-directed approach for improvements and continuous assessment of actions taken.
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49

"Optimizing Contractor Organizational Agility in Dynamic Markets." Doctoral diss., 2016. http://hdl.handle.net/2286/R.I.40177.

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abstract: Over the last twenty years, governments at all levels have made changes to increase their level of accountability and transparency. The researcher proposed that the concepts of organizational agility (OA) (leveraging core competencies, proactively seeking new opportunities, implementation of performance metrics, and strategically planning projects) are well-aligned with the public accountability systems. In the first part of this dissertation, the researcher examined the components of a “Value-Based Model” for public works contractor selection and project delivery, and its propensity to increase public accountability. The researcher studied 415 projects ($561.47M value) delivered with the Value-Based Model at eight different public agencies over a ten-year period. Next, the researcher analyzed factors affecting contractor organizational agility. In light of the “Great Recession”, the concepts of organizational agility offers insights into companies could have made different strategic decisions to avoid many of the issues faced. Construction was particularly affected: by January 2010, unemployment reached approximately 20 percent. One way to combat declining profits is to adjust general overhead costs (indirect expenses). These costs include items such as home office expenses, business development, and bonuses. The objective of the second part of this research was to conduct a study of how contractors responded to dynamic market conditions and to identify if whether contractors’ company attributes impacted their responses to the market changes. A total of 437 contractors responded to the survey, and 92 percent reported that they reduced overhead costs in five areas, by an average of about 15 percent. Additional analysis suggests that there are distinct categories of overhead flexibility.
Dissertation/Thesis
Doctoral Dissertation Construction 2016
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50

Hsu, Yu-Ling, and 許瑜玲. "The Relationship among Network Structure, Absorptive Capability, Organizational Agility and Organizational Performances." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/99779930218678964426.

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碩士
國立交通大學
資訊管理研究所
100
The approach of the network economic generation changed the competitive environment that companies faced, such as uncertainty of market necessity and faster information circulation. With this harsh environment, how to maintain the vantage, hasten the response ability and create more value is a critical issue for all enterprises. This research positioned organizational agility as the main factor, analyzed the enterprise into external and internal aspects: The structural position and connecting relation of external property network, and the internal absorptive capability. The overall research goal is to figure out the key ability of organization to reverse the risk and reforge the vantage in order to enhance performances. This research is responsible for Taiwan's industry senior managers and employees. Related literatures are collected at first and then the research model and hypothesis are extended accordingly. With the Structural Equation Model (SEM) constructed and high-level literature referenced, the variables and question items are decided to form the questionnaire. Pilot test is carried to adjust the questionnaire with few samples. After minor revision, the formal questionnaire is confirmed and released. Totally 260 effective samples is taken to execute statistically analysis and hypothesis testing, then the conclusions and strategic implications are induced.
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