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Journal articles on the topic 'Organizational communication integrated'
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Sueldo, Mariana. "The impact of integrated organizational communication on organizational sustainability." Management of Organizations: Systematic Research 75 (2016): 121–40. http://dx.doi.org/10.7220/mosr.2335.8750.2016.75.9.
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I., Bilić,, and Mateljak, Ž. "Strategic Integration of Integrated Marketing Communications, Case of Croatia." Journal of Business Theory and Practice 3, no. 2 (September 14, 2015): 119. http://dx.doi.org/10.22158/jbtp.v3n2p119.
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<p><em>The main purpose of this paper is to investigate the relationship between the development of integrated marketing communications, corporate communication strategy and its alignment with overall corporate strategy in Croatian companies. In addition, in Croatian business environment, particularly in the period of economic crisis, companies try to reduce their costs which results in neglecting the communication function. There is also the eternal scientific question regarding the effects of investment in the marketing and communication functions. Therefore, this question will be discussed in this paper by observing the correlation between integrated marketing communications and organizational performances reached by observed companies.</em></p><p><em>It is presumed that there is a positive relationship between higher levels of developed integrated marketing communications and organizational performance which the observed companies achieved. This survey was conducted on 500 companies with the highest value added rank in the Republic of Croatia in the year 2009 (according to the Institute for Business Intelligence).</em></p>
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Tsai, Ming-Ten, Shuang-Shii Chuang, and Wei-Ping Hsieh. "An integrated process model of communication satisfaction and organizational outcomes." Social Behavior and Personality: an international journal 37, no. 6 (July 1, 2009): 825–34. http://dx.doi.org/10.2224/sbp.2009.37.6.825.
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The relationship of communication satisfaction to job performance and turnover intention among employees was examined. Most communication satisfaction research has been conducted in relation to job satisfaction. However, there is a growing interest in the relationships between communication satisfaction, job performance, and turnover intention. The population examined in this study were employed in the top 500 service industries in Taiwan. The sample consisted of 1,260 individuals. A total of 467 valid responses were collected for a usable response rate of 37.1%. The results suggest that employees' perceptions of a high communication satisfaction are positively associated with their job performance, and negatively related to turnover intention.
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Pratt, Cornelius B., and Evan Bloom. "Integrated Communication Campaigns for Organizational Crisis Management in South Africa." Gazette (Leiden, Netherlands) 59, no. 4 (October 1997): 311–29. http://dx.doi.org/10.1177/0016549297059004005.
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Whittaker, Craig. "Integrated communication: a theoretical perspective." Corporate Communications: An International Journal 1, no. 3 (March 1996): 17–21. http://dx.doi.org/10.1108/eb059594.
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Nowak, Glen, Galen Cole, Susan Kirby, Vicki Freimuth, and Clarke Caywood. "The Application of “Integrated Marketing Communications” to Social Marketing and Health Communication: Organizational Challenges and Implications." Social Marketing Quarterly 4, no. 4 (December 1998): 12–16. http://dx.doi.org/10.1080/15245004.1998.9961011.
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Marsen, Sky. "Navigating Crisis: The Role of Communication in Organizational Crisis." International Journal of Business Communication 57, no. 2 (October 21, 2019): 163–75. http://dx.doi.org/10.1177/2329488419882981.
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This article introduces the special issue on crisis communication, whose aim is to bring together diverse approaches and methods of analysis in the field. The article overviews the field by discussing two main frameworks, dealing with postcrisis (reputation management) and precrisis (issue management) communication, respectively. The article then overviews some major theories of crisis communication and their different methodologies: image repair, situational crisis communication theory, rhetorical arena theory, narrative, and integrated crisis mapping. It ends with a description of some lessons learned that apply to all approaches and an overview of the contributions to the issue. By comparing and contrasting different perspectives on crisis communication, the article emphasizes the rich diversity that characterizes this branch of business communication.
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Driskill, Gerald W. C., and Jacob Jenkins. "The Most Integrated Hour in America: Reframing the Organizational Discourses of Church Purpose." Communication Studies 70, no. 4 (July 2, 2019): 433–52. http://dx.doi.org/10.1080/10510974.2019.1628083.
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Vlasov, Andrey, Arina Adamova, and Kirill Selivanov. "Development of smart grid technologies: organizational and communication aspects." E3S Web of Conferences 250 (2021): 08001. http://dx.doi.org/10.1051/e3sconf/202125008001.
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This paper concentrates on the organizational and communication aspects of development of the smart grid technologies. The paper highlights the potential of decentralised electricity generation for generating electricity from less energy-intensive and cost-efficient sources. It shows that renewable and unconventional energy sources may be integrated into decentralised electricity grids – the generation lines that have an intelligent grid. In addition, the paper focuses on the benefits and risks of different smart grid applications and their impact. We show that smart grids have the potential to minimise costs, but the use of smart grid technology also affects the level of risk, so the organizational and communication aspects are of a great importance.
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Thøger Christensen, Lars, Simon Torp, and A. Fuat Firat. "Integrated marketing communication and postmodernity: an odd couple?" Corporate Communications: An International Journal 10, no. 2 (June 2005): 156–67. http://dx.doi.org/10.1108/13563280510596961.
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Nandram, Sharda, and Nicole Koster. "Organizational innovation and integrated care: lessons from Buurtzorg." Journal of Integrated Care 22, no. 4 (August 12, 2014): 174–84. http://dx.doi.org/10.1108/jica-06-2014-0024.
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Purpose – The purpose of this paper is to describe the case of Buurtzorg Nederland as a good practice example of integrated care, focussing in particular on the organizational aspects of its innovation. As the field of integrated care is still in many ways in its infancy, it is hoped that lessons learned could help other agencies and other systems seeking to reform community-based care. Design/methodology/approach – Drawing on a grounded approach, this case study is based on individual interviews with 38 respondents comprising staff, founder, co-founders, coaches, nurses, clients and a trainer and analysis of internal company reports. Findings – Based on the case study the authors suggest an integrated approach as the main explanation of the good practice at Buurtzorg rather than a focus on one single concept such as management structure, information and communication technology, community-based care or a patient focus. Next to the multi-level approach it furthermore shows a multi-dimensional approach as explanation for its success. In this perspective the primary process is the leading process but fully supported by the secondary process containing support facilities from a head office of the organization. Practical implications – Buurtzorg Nederland has been awarded with several prizes for its good management practice in integrated care and attention internationally is growing. Originality/value – This paper provides the first case study write-up of the Buurtzorg model for an international audience, based on extensive research to be published in an international book.
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Alghamdi, Ibrahim A., Robert Goodwin, and Giselle Rampersad. "Evaluation of Organizational E-Government Readiness in the Public Sector." International Journal of E-Services and Mobile Applications 5, no. 2 (April 2013): 1–21. http://dx.doi.org/10.4018/jesma.2013040101.
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The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.
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Holanda, Ana Emília Galvão, and Pâmela de Medeiros Brandão. "COMUNICAÇÃO INTEGRADA EM UMA UNIVERSIDADE PÚBLICA: um modelo para análise situacional na perspectiva da teoria da comunicação integrada e da análise de redes sociais." Revista Observatório 5, no. 4 (July 1, 2019): 502–24. http://dx.doi.org/10.20873/uft.2447-4266.2017v5n4p502.
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Esse artigo apresenta um modelo para análise situacional da comunicação integrada em uma Universidade pública fundamentado na perspectiva da Teoria da Comunicação Organizacional Integrada e da Análise de Redes Sociais. O modelo proposto comporta conceitos, finalidades e procedimentos para o aprimoramento dos processos da comunicação organizacional deste tipo de organização pública. Trata-se de um estudo teórico, desenvolvido por meio de uma pesquisa bibliográfica que considera as especificidades da comunicação pública, tomando como parâmetro de referência um composto da comunicação organizacional integrada em uma Universidade pública, formado por três dimensões: Comunicação Institucional, Comunicação Interna e Comunicação Relacional, o qual é adaptado do composto desenvolvido por Kunsch (2003).
PALAVRAS-CHAVES: Comunicação Organizacional Integrada; Comunicação Pública; Análise de Redes Sociais.
ABSTRACT
This article presents a model for situational analysis of integrated communication in a public university based on the perspective of the Theory of Integrated Organizational Communication and Analysis of Social Networks. The proposed model includes concepts, purposes and procedures for the improvement of organizational communication processes of this type of public organization. This is a theoretical study, developed through a bibliographical research that considers the specificities of public communication, taking as reference benchmark a composite of organizational communication integrated in a public university, formed by three dimensions: Institutional Communication, Internal Communication and Relational Communication, which is adapted from the compound developed by Kunsch (2003).
KEYWORDS: Integrated Organizational Communication; Public Communication; Analysis of Social Networks.
RESUMEN
Este artículo presenta un modelo para análisis situacional de la comunicación integrada en una Universidad pública fundamentada en la perspectiva de la Teoría de la Comunicación Organizacional Integrada y del Análisis de Redes Sociales. El modelo propuesto comporta conceptos, finalidades y procedimientos para el perfeccionamiento de los procesos de la comunicación organizacional de este tipo de organización pública. Se trata de un estudio teórico, desarrollado por medio de una investigación bibliográfica que considera las especificidades de la comunicación pública, tomando como parámetro de referencia un compuesto de la comunicación organizacional integrada en una Universidad pública, formado por tres dimensiones: Comunicación Institucional, Comunicación Interna y Comunicación Relacional, el cual es adaptado del compuesto desarrollado por Kunsch (2003).
PALABRAS CLAVES: Comunicación Organizacional Integrada; Comunicación pública; Análisis de Redes Sociales.
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Nordin, Shahrina Md, Ammar Redza Ahmad Rizal, Rafidah Abd Rashid, Rohayu Che Omar, and Unggul Priyadi. "Incidents and Disaster Avoidance: The Role of Communication Management and the Organizational Communication Climate in High-Risk Environments." Sustainability 13, no. 18 (September 10, 2021): 10138. http://dx.doi.org/10.3390/su131810138.
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Health, safety and the working environment are of paramount importance, especially in the high-risk environments found at facilities in the oil and gas industry, where hazards are inevitable and accidents may lead to regrettable situations such as explosions, oil spills and other disasters. The high number of accidents and disasters at such facilities bring safety-related matters to the fore. The complexity of the communication process is very often underestimated, where failures in communication could lead to major disasters. This paper investigates the role of communication management and the organizational communication climate and their impact on incidents and disaster avoidance. This study embarks on a quantitative approach involving 260 personnel from high-risk workplaces at oil and gas facilities, based on purposive sampling. Hypotheses were tested using PLS-SEM to identify causal relationships and for mediation analysis. The findings of this study show that communication management and the organizational communication climate have a significant impact on disaster avoidance. The organizational communication climate is also found to be a significant mediator for the relationship between communication management and disaster avoidance. Communication management and the organizational communication climate need to be enhanced and to be integrated with other technology and innovation to improve safety regulation adherence in the oil and gas industry.
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Brown, Ofelia, Carmen Paz-Aparicio, and Antonio J. Revilla. "Leader’s communication style, LMX and organizational commitment." Leadership & Organization Development Journal 40, no. 2 (March 29, 2019): 230–58. http://dx.doi.org/10.1108/lodj-03-2018-0129.
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PurposeThe purpose of this paper is to analyse the impact of a leader’s communication style (LCS) on the quality of interpersonal exchanges between leaders and followers (LMX), and how this translates into the employee’s affective organizational commitment (AOC), in the context of Peru.Design/methodology/approachAn integrated model of six dimensions is used to measure LCS. Using multiple hierarchical regressions and the Preacher and Hayes mediation model, the study focuses on determining the direct and indirect effect of each of the dimensions on LMX and organizational commitment.FindingsThe dimension preciseness shows a significant direct association to AOC. Four dimensions are significantly related with LMX: expressiveness, preciseness and questioningness with a positive sign, while verbal aggressiveness records an important negative one. The same four dimensions show an indirect effect on AOC through LMX. Emotionality and impression manipulativeness do not record significant results.Research limitations/implicationsThe research was carried out with a sample of 253 white-collar Peruvian professionals with high-level studies and managerial experience, which are not necessarily representative of the labor population. This research provides comprehensive evidence on how leaders’ communicative behavior may contribute to desirable outcomes such as employee commitment in a Latin American cultural context, although the findings may apply to other cultures.Practical implicationsThis study contributes to clarify that each dimension of the LCS impacts differently on subordinate perceptions; leaders should understand this model and be able to make the necessary adjustments to their communication in order to obtain the desired results of leadership. The leader’s ability to communicate with a style characterized by expressiveness, precision, and questioning makes it easy to build high-quality LMX relationships for Peruvian employees. On the contrary, a communication style characterized by high levels of verbal aggressiveness may negatively affect subordinates, limiting the possibility of building high-quality LMX relationships. This, in turn, affects AOC of employees.Social implicationsThis study is a contribution to clarify that each feature of the LCS has a different impact on the perception of the subordinate, for which the leaders should be trained to understand this model and be able to make the necessary adjustments to obtain the desired results of leadership. The leader’s ability to communicate with a style characterized by expressiveness, precision and questioning makes it easy to build high-quality LMX relationships for Peruvian employees. On the contrary, a communication style characterized by high levels of verbal aggressiveness will negatively impact subordinates, limiting the possibility of building high-quality LMX relationships.Originality/valueThe value lies in revisiting the construct “leader’s communication style” to turn it into an instrument for the exercise of leadership. It is a contribution in favor of leaders becoming aware that their own communication style constitutes an instrument of effective leadership and a lever to optimize the commitment of their collaborators toward the organization.
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Friebel, Guido, and Michael Raith. "Resource Allocation and Organizational Form." American Economic Journal: Microeconomics 2, no. 2 (May 1, 2010): 1–33. http://dx.doi.org/10.1257/mic.2.2.1.
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We develop a theory of firm scope and structure in which merging two firms allows the integrated firm's top management to allocate resources that are costly to trade. However, information about their use resides with division managers. We show that establishing truthful upward communication raises the cost of inducing managerial effort compared with stand-alone firms. This effect dominates a positive effect on effort driven by competition for the firm's resources. We derive predictions about optimal firm scope and structure. In particular, we show why it is optimal to separate the tasks of allocating resources and running a division. (JEL D21, D23, D82, G34)
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Matuszyk, Iwona, and Bartosz Rymkiewicz. "Integrated Reporting as a Tool for Communicating with Stakeholders – Advantages and Disadvantages." E3S Web of Conferences 35 (2018): 06004. http://dx.doi.org/10.1051/e3sconf/20183506004.
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Financial and non-financial reporting from the beginning of its existence is the primary source of communication between the company and a wide range of stakeholders. Over the decades it has adapted to the needs of rapidly changing business and social environment. Currently, the final link in the evolution of organizational reporting, such as integrated reporting, assumes integration and mutual connectivity to both financial and non-financial data. The main interest in the concept of integrated reporting comes from the value it contributes to the organization. Undoubtedly, the concept of integrated reporting is a milestone in the evolution of organizational reporting. It is however important to consider whether it adequately addresses the information needs of a wide range of stakeholders, and whether it is a universal tool for communication between the company and its stakeholders. The aim of the paper is to discuss the advantages and disadvantages of the concept of integrated reporting as a tool for communication with stakeholders and to further directions of its development. The article uses the research methods such as literature analysis, the content analysis of the corporate publications and comparative analysis.
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McKinney, Bernadette, Emma Tumilty, and Joseph Kotarba. "2117 Integrating ethics support as culture change in a translational science environment." Journal of Clinical and Translational Science 2, S1 (June 2018): 83. http://dx.doi.org/10.1017/cts.2018.289.
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OBJECTIVES/SPECIFIC AIMS: To outline 4 categories of ethics needs identified at a translational science center. To map how research ethics has been further integrated into the center’s culture in response to these needs. To provide insights into how research ethics can be integrated into the translational team science environment. METHODS/STUDY POPULATION: The Institute for Translational Sciences (ITS) at the University of Texas Medical Branch is studied on an organizational level using polyphonic organizational theory and the results of an ethics needs assessment completed in 2010. RESULTS/ANTICIPATED RESULTS: The results will be a map indicating how research ethics has been further integrated into the culture of the ITS in response to the needs identified to ensure the responsible practice of translational science. DISCUSSION/SIGNIFICANCE OF IMPACT: Successful translational science requires shared understanding of communication and values. Achieving agreement in these areas requires the development of strategies for communicating and reinforcing common goals. Research ethics has often been considered an “add on” rather than a “part of” science. Through integrating ethics into various aspects of translational science, the ITS has taken important steps toward achieving the goal of culture change. The map of how the ITS has integrated ethics into organizational activities and structures will serve as a model for other organizations and institutions.
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Malik, Pooja, and Usha Lenka. "Overcoming destructive deviance: propositioning an integrated conceptual framework." International Journal of Organizational Analysis 27, no. 4 (September 2, 2019): 1148–67. http://dx.doi.org/10.1108/ijoa-06-2018-1441.
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Purpose This study aims to provide a review of antecedents of destructive deviance and classify them into three levels, namely, personal, interpersonal and organizational level in the proposed integrated conceptual framework. Furthermore, it proposes three levels of interventions to prevent or modify destructive deviance. Design/methodology/approach Systematic literature review of the past 23 years was carried out for the current study to identify the antecedents of destructive deviance. Findings This study proposes an integrated conceptual framework incorporating three levels of antecedents and interventions for overcoming destructive deviance. Findings classified the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational level variables. Similarly, the proposed interventions were classified into three levels, namely, individual (employee resilience, mindfulness), interpersonal (mentoring, peer support) and organizational-level interventions (talent management, internal corporate communication) that organizations should concentrate on to reduce destructive deviance and facilitate health and well-being of employees. Practical implications This study posits three-level interventions to reduce or transform negative characteristics and overcome the negative impact of interpersonal and organizational level antecedents on destructive deviance among employees. The suggested three-level interventions not only reduce the negative characteristics and transform negative behaviors but also lay a significant pavement for fostering positive emotions among employees. Originality/value This study classifies the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational-level antecedents. Further, this study offers three-level interventions for overcoming destructive deviance among employees.
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Molena, Airton, and Ricardo Leonardo Rovai. "Reference model for improved communicability in projects." International Journal of Managing Projects in Business 9, no. 3 (June 6, 2016): 682–706. http://dx.doi.org/10.1108/ijmpb-01-2016-0006.
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Purpose – The purpose of this paper is to propose a structured and analytical model for the implantation of project communication management (PCM). Design/methodology/approach – A survey was carried out with the support of the PMI São Paulo Chapter. Findings – The research brought new evidence which, added to the identification of the main gaps and deficiencies found in the theory. The model then deals with project communication and reflects the advances in administration and organizational communication, enabling evolution in the area of project communication. Research limitations/implications – The fact that this work offers the view presented by just a part of one of the PMI Chapters is a research limitation. The model proposal offers a new approach for the understanding of the PCM process, structured and integrated into the organization. Practical implications – This new vision allows better alignment of projects with the organizational structure of communication. Social implications – This study enables use for media professionals in organizations, enabling better communicability between people. Originality/value – The model contributes to the understanding of communication in projects as a process with several dimensions, facilitating work in a structured integrated way, enabling a better degree of communicability in projects.
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Shilina, Marina G., and Irina I. Volkova. "Russian Public Relations in 2020: Peculiar Features of Transformation." RUDN Journal of Studies in Literature and Journalism 26, no. 2 (December 15, 2021): 302–10. http://dx.doi.org/10.22363/2312-9220-2021-26-2-302-310.
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The paper presents the current transformations of Russian public relations during the SaRS-COVID-19 pandemic and remote working in 2020. In response to the crisis and uncertainty, companies have adapted and restructured corporate strategies and communications. The increasing demand for communication support of strategies and daily support of corporate activities indicates the growing significance of PR and the implementation of organizational strategies, as well as the demand for the optimization of corporate communication in society. The PR industry in general and professional communication are becoming more and more integrated due to the attraction of knowledge, competencies, specialists from a wide range of related industries: marketing, sociology, management. The current communication situation caused changes in the characteristics of Russian PR in the segment of communication agencies. Despite the traditionally high volume of the agencies marketing services, the growth of crisis and digital communications has turned to be stable, which indicates the demand for more flexible PR formats. Based on an analysis of public relations of the leading local communication agencies in 2020, the authors put forward a hypothesis on the formation of the prerequisites for the transition of Russian public relations to the format of strategic communications.
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Saragih, Bambang Ermansyah. "PENGARUH KOMUNIKASI DAN KUALITAS SUMBER DAYA MANUSIA TERHADAP KINERJA ORGANISASI DI POLITEKNIK PIKSI GANESHA BANDUNG." Aliansi : Jurnal Manajemen dan Bisnis 14, no. 1 (September 5, 2020): 75–85. http://dx.doi.org/10.46975/aliansi.v14i1.36.
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Effective communication occurs when individuals reach mutual understanding, stimulate others to take action, and encourage people to think in new ways. The ability to communicate effectively will increase productivity, both the individuals concerned and their organizations, so that they can anticipate problems, make decisions effectively, coordinate workflow, supervise others, develop relationships and can promote organizational products and services. This study aims to identify the influence of communication and the quality of human resources on organizational performance in Piksi Ganesha Bandung Polytechnic. From the results of the above research, the authors provide the following suggestions: 1) the need for an integrated communication system so that all human resources in the organization can find out information related to their tasks quickly and accurately; 2) periodic training needs to be held so that it can improve organizational performance and improve self-understanding among employees; 3) development of communication systems between employees and between campus locations so as to minimize errors or confusion of information in the organization.
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Beal, Brian. "Helping the e-mail checking addicts." Human Resource Management International Digest 24, no. 3 (May 9, 2016): 14–16. http://dx.doi.org/10.1108/hrmid-01-2016-0009.
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Purpose This paper aims to review the demands employees face when communicating through information and communication technologies (ICTs), and relevant interventions are suggested to provide a set of evidence-based recommendations to help protect work-life balance. Design/methodology/approach The paper reviews the following demands associated with ICTs: response expectations, constant availability, increased workload and poor communication. The authors draw upon empirical research to highlight outcomes and intervention strategies, before discussing implications for research and practice. Findings The paper, which reviews four demands employees face when communicating through ICT (response expectations, constant availability, increased workload and poor communication), finds that there are diverse outcomes associated with each. The outcomes were not inherently negative, as evidence suggests that positive performance outcomes can arise from response expectations and constant availability, although there may be health and wellbeing costs. Originality/value Four interrelated demands that employees can face when communicating through technology are integrated and possible interventions are analyzed.
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Ayuh, Eceh Trisna, and Susi Nurfitriani. "Strategi Komunikasi Pelayanan Publik Terpadu Satu Pintu Kota Bengkulu." JOPPAS: Journal of Public Policy and Administration Silampari 1, no. 1 (November 23, 2019): 41–47. http://dx.doi.org/10.31539/joppa.v1i1.955.
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The purpose of this study was to determine the organizational communication strategy used by the Office of Investment and Integrated Licensing Services at the One Door of Bengkulu City in an effort to improve public services, as well as to identify the obstacles that arise when implementing organizational communication strategies. The theory used in this study is the theory put forward by Karl Weick in 1969 in which organizations were not formed from structures and positions but from communication activities. This research uses a descriptive qualitative approach. Informants from the study consisted of 10 employees of the Office of Investment and Integrated Licensing Services of One Door Bengkulu City Government who were selected based on purposive sampling technique. Data collection techniques used in this study were interviews and observation. The results showed that the strategy used was building internal communication among members of the organization, building emotional closeness and increasing awareness of members of the organization, evaluating the performance that has been done, always being tolerant of the fellow members of the organization. Barriers that arise during communication are differences in the character of each person, frequent mutations and employee movements, lack of competent ability of some employees. Conclusion, if communication between organizations is effective, then all systems can run well, including in terms of public services.
Keywords : Communication Strategies, Public Services, DPMPTSP
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Huang, Kuo En, Huang Ming Chuang, and Chu Chun Huang. "Information Sharing, Organizational Learning and Competitive Advantage to Supply Chain Management." Applied Mechanics and Materials 543-547 (March 2014): 4428–33. http://dx.doi.org/10.4028/www.scientific.net/amm.543-547.4428.
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We introduce a model to examine factors influencing Competitive Advantage and implementation in inter-firm. The model comprises nine research hypotheses with nine constructs, including Innovation Knowledge, Technology Creation, Quality Management, Resource, Communication, Opportunistic Behavior, Organizational Learning, Information Sharing and Competitive Advantage. The constructs are measured by well-supported measures in the literature. The hypotheses are tested via an empirical study of supply chains. Data used was based on 424 valid responses from Taiwans top manufacturing firms 2013. The results show Innovation Knowledge is the most important factors affecting Competitive Advantage success. Innovation Knowledge, Technology Creation, Quality Management, Resource, Communication, Opportunistic Behavior, Organizational Learning, Information Sharing and Competitive Advantage are integrated into and internalized by the whole organization.
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CHEN, YUH-JEN. "A MEDICAL KNOWLEDGE SERVICE SYSTEM FOR CROSS-ORGANIZATIONAL HEALTHCARE COLLABORATION." International Journal of Cooperative Information Systems 18, no. 01 (March 2009): 195–224. http://dx.doi.org/10.1142/s0218843009001963.
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Collaboration among healthcare organizations depends on coordination, communication and control among healthcare organizations and effective sharing of medical information and knowledge. Medical services are knowledge-intensive activities. All information, knowledge, techniques and experience should be integrated, managed and shared using the Internet and information technology. Overall medical service quality and efficiency would be improved markedly if medical professionals and staff at different healthcare organizations could use and share medical knowledge resources. Therefore, a collaborative medical knowledge service would promote medical service quality. This study presents a novel medical knowledge service system for cross-organizational healthcare collaboration such that all medical professionals and staff at different healthcare organizations could capture, store, manage, integrate and share medical knowledge. This system should improve medical service quality and efficiency, and promote competition in the healthcare industry. Thus, this study (i) proposes a collaborative medical knowledge service model, (ii) designs a collaborative medical knowledge service system framework, (iii) develops this proposed system, and (iv) evaluates the developed system based on user satisfaction.
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Sosnin, Oleksandr. "The right to information activity of citizens as the source of the establishment of a new integrated communication science." Legal Ukraine, no. 1 (December 19, 2019): 10–23. http://dx.doi.org/10.37749/2308-9636-2020-1(205)-2.
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The whole set of political, legal, scientific, educational and economic relations in society and the state absorbs its information and communication space. This is where all the concepts of the various sciences that study the material and virtual world are interpreted today. Political science as a social science cannot stand aside in this process. In turbulent conditions, it simultaneously differentiates and integrates the problems that make up its structural content. Activities of the authorities and their relations with civil society; political institutions, processes and systems; technologies of political activity and motivation of political behavior; political aspects of international relations and the problem of supranational power, everything is interested in political science, where today is the conceptualization of ideas of organization of global information and communication space – the spheres of generation, interpretation and consumption of information, the question of interaction of information actors in science, education, economic or political activities use a single information and communication environment. There is no doubt that the digital world we are entering is not only a new logical stage in the development of the technological sphere of humanity, but a transition of the existing political-legal and socio-political systems to a new dimension of reality. Digital technologies are already rapidly grasping the footholds for advancement in all spheres of society, and digitalization is becoming a trend in modern development, however, it will require ever more in-depth work to develop ever more effective ways of legal regulation of various information and communication relations, as well as effective organizational and legal support for informatization of the state. The complexity of this area is due to the fact that virtually all social and industrial relations have an information component, and therefore the information and legal nature are all norms of interaction in different sectors and spheres of citizens. For example, relationships that arise: in the production and dissemination of information by the media; when applying the organizational and legal mechanisms of its security; at creation and functioning of the state automated information and communication systems. Legal regulation of information relations and social production activities in the information and communication sphere (infosphere), one way or another, affect the organization of all political institutes and processes engaged in the process of creating all targeted programs to improve national, state and personal security of citizens of any country, normatively – legal acts, including laws on relations, which represent the subject of a new field of law integrated with the technical sciences – information law, which practically emerged 20–25 years . Both political science and jurisprudence are still amorphous enough and are not actively defining the scope of their tasks, but they exist and require their decision. Analysis of global trends in the development of mankind in the XXI century suggests that the further development of states will occur in the face of enormous technological and psycho-emotional challenges and risks associated with digital inequality of citizens, however, and under such conditions, the formation of societies and their policies is already happening today, military affairs and, of course, science and education. Risks are the foundation of a fundamentally new economy (knowledge-based economy), the basis of competitiveness in countries where new high-tech breakthrough technologies are being created based on digitized information. The digital economy is defined as an economy based on the digital use of digital information and communication technologies (ICTs), however, they do not take into account that digital technologies of information and knowledge processing are becoming, today, the energy that conceptually changes the organization of information and communication. Areas – Areas of processing (production, interpretation, communication) and consumption of information. The information space is changing – as a sphere of interaction of information actors who use a single information environment. Traditionally, the information environment refers to the totality of information infrastructure, ICTs and tools, as well as organizational and legal structures that represent the organizational, material and legal conditions for the existence and functioning of information actors. The basis (central part) of the information environment is not only the information and communication infrastructure – a set of interconnected communications, information systems and information resources, but also the ability of countries to adequately fulfill the political and legal conditions for its development. Key words: information, informatization, information and communication technologies, information and communication security, information and communication activity, information space, information war, humanities, scientific and educational policy, information legislation.
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Kruchak, Liudmyla, and Volodymyr Muravskyi. "Automation of receivables accounting based on an integrated database of counterparties." Herald of Ternopil National Economic University, no. 1(83) (February 22, 2017): 109–18. http://dx.doi.org/10.35774/visnyk2017.01.109.
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The development of information and communication technology has led to the introduction of electronic communication channels to accounting processes. Electronic communications provide information interaction of all debtors and creditors of a company, through which collec- tion, processing and storage of data on payments to counterparties take place in a consoli- dated database. The received primary information can be used to automate receivables ac- counting. Theoretical and practical issues related to automation of receivables accounting are identified. The purpose of the article is to theoretically justify and practically introduce the possibilities of setting up a consolidated database on counterparties of a company; to study communication and organizational aspects of automation of receivables accounting in terms of modern information technology. The subject matter of the study is automation of receivables accounting in a company. The scope of the study is a set of theoretical, methodological and practical aspects of automated accounting of receivables through the introduction of a consolidated database of counterparties. Methods of analysis and synthesis are used to structure the area of research through identification and formalization of automation of receivables accounting facilitated by information and communication technology. The article considers a matter related to automation of receivables accounting and proposes recommendations on the introduction of an automated system for settlement with debtors in a company. The authors have developed an information model of a consolidated database which contains information on counterparties, contract relations, and settlement of receivables. A consolidated database acts as an information environment for electronic interactions of all participanys of financial transactions. There is an information exchange between suppliers, customers, banking institutions, legal and factoring organizations, state fiscal and statistics services. However, public access to a consolidated database can lead to a loss of confidential information, which means the need for valid methods of information protection of a company’s accounting system.
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Pereira da Silva, Marcelo, Tamara de Souza Brandao Guaraldo, Maria Eugenia Porem, and Celia Retz Godoy dos Santos. "Relações públicas, comunicação organizacional e questões informacionais: análise de suas inter-relações em periódicos latino-americanos." Las Relaciones Públicas en el nuevo milenio: retos y oportunidades 10, no. 20 (December 22, 2020): 223–46. http://dx.doi.org/10.5783/rirp-20-2020-12-223-246.
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Public relations is a complex activity regarding its role in organizations and the diffuse theoretical framework that makes it difficult to build a conceptual network to justify its existence and relevance nowadays. In the organizational environment, alongside public relations, the communication system and dissemination of information are equally fundamental for the internal administrative roles and the relationship with the external environments and the different strategic audiences. In that organizational context, information management is inherently related to organizational communication and improved informational offer for developing people in the organizational context. Public relations, organizational communication, and information are interwoven with most organizations' reality as they are linked to the organizational and productive processes, and their roles and activities influence relationships and interfere in planning, results, and institutional objectives. Organizations include different types of people who work and use communication and information to make sense of daily work. In that respect, public relations act as facilitators between organizations and different audiences. Therefore, the relationship between these three concepts – public relations, organizational communication, and information – refers to organizations' world and how they deal with the exchange and sharing of meanings that influence the social, cultural, and economic environment. This study was motivated by the need to understand how theoretical frameworks and affinities are built between organizational communication, public relations, and information in scientific journals in Latin America. It aims to investigate the key elements that emerge from the intersection between public relations, organizational communication, and information in organizations. Besides, it analyzes the interrelationships of public relations, organizational communication, and information in Latin American journals. This study is exploratory and qualitative, and its methodology is a systematic review, which identified 14 articles. Of those, half prioritize the concept of organizational communication in its control and informational dimensions related to management, procedures, flows, and information processing. The concept of integrated communication emerges in four articles through a systemic view. Public relations are conceptualized in a polysemic way in six articles and are linked to both information sources and organizations' relationship with their different audiences. Information comprehensively appears as both a process and knowledge associated with systems, techniques, and technologies. The articles prioritize a functionalist notion of organizational communication as an articulating axis between the three concepts and is linked to management, which mixes information, communication, and public relations to promote access to information and dialogue. Regarding the concepts' interrelationships, only four out of the 14 articles developed all of the terms selected in the search. Furthermore, it is inferred that organizational communication represents the stronghold that supports the three concepts in the analyzed articles. Those are associated with management activities, amalgamating information, communication, and public relations to make it easier to convey and access information, promoting the opening of dialogue channels (formal and informal), social interaction, and credibility, thus collaborating to build the image, identity, and reputation of ambivalent and intricate contemporary organizations.
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Prayitno, Sunarto. "Komunikasi Pemasaran Global Terpadu: Tantangan di Era Digital." CoverAge: Journal of Strategic Communication 12, no. 1 (September 16, 2021): 27–39. http://dx.doi.org/10.35814/coverage.v12i1.2152.
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The discovery of computers and specifically the internet, led to fundamental changes in concept, strategy, tactic, and implementation of business, marketing, and marketing communications, which shifted from conventional to modern markets in the digital age. Integrated Marketing Communications (IMC) is a concept derived from the research made by practitioners and academics in anticipating the expiry of old strategies that are no longer reliable. In turn, IMC became a new paradigm to be used as a basic reference in facing challenges in the global market. The application of IMC concepts and strategies to the global market is known as Integrated Global Marketing Communications (IGMC) planning. Changes that occur in consumer behavior, message development patterns, the proliferation of media, especially digital media, and the integration of marketing communication elements are the basis of the IGMC strategic development plan. The implementation of the IGMC program can be expected to be a road map to achieve organizational and corporate success in the digital age. This paper synthesized the viewpoints of different experts and provides the author’s analysis, interpretation, and theorizing.
Keywords: integrated global marketing communications, global consumer, global message development, global media penetration, and IGMC planning patterns.
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Zavrazhnyi, Konstyantyn Yu. "Economic Mechanism for Managing the Communication Business Process of Industrial Enterprises in the Context of Globalization." Mechanism of an Economic Regulation, no. 4 (2020): 63–73. http://dx.doi.org/10.21272/mer.2019.86.07.
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The paper provides a definition of the economic mechanism for managing the communication business processes of industrial enterprises in the context of globalization as a set of a system of relations, authorities, forms and methods of organization and operation, which are regulated by legal and other norms of activity and provide effective interaction in internal and external environments. This allows to deepen the understanding of the essence in the context of globalization under the orientation towards communication (we mean interaction first of all). The composition of the comprehensive economic mechanism for managing the communication business processes of industrial enterprises is studied. This mechanism includes organizational, economic, legal, political, technical and technological, market, production, social, motivational, adaptive and communication submechanisms. This allows further formalization of the process of elemental improvement of the communication business processes of industrial enterprises. The components of mechanism are detailed. In particular, the economic submechanisms include the mechanisms of profits distribution, economic stimulus, financial, equity, investment and reinvestment in development and other mechanisms. The legal submechanisms include the mechanisms, which govern communication and professional legal relations. Organizational submechanisms include structural mechanisms, administrative and information mechanisms that ensure the development and modernization of communication activities at the enterprise, its information security. Political submechanisms include mechanisms of information policy, social and economic policy and foreign economic policy. Market submechanisms include the ones of market competition, demand and supply, etc. Social submechanisms include the ones of transparency of doing business, social responsibility, social and psychological impact, etc. Production submechanisms include the following ones: resource, implementation of new types of software and hardware and other. Technical and technological submechanisms include the ones of scientific and technological progress, technological updates. Motivational submechanisms include the mechanisms of material and non-material incentives of personnel. Adaptive submechanisms are the submechanisms of innovative development (including implementation of innovations in information field), managing the personnel potential, etc. Communication submechanisms include the ones of information-and-analytical activities (including research conducting); external communications (including the system of integrated communications tools, modern telecommunications and communications facilities); internal communications (including creating corporate culture). Key words: economic mechanism, submechanisms, management, communications, business processes, industrial enterprise.
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Ford, Jessica L., and Keri K. Stephens. "Pairing Organizational and Individual Factors to Improve Employees’ Risk Responsiveness." Management Communication Quarterly 32, no. 4 (May 29, 2018): 504–33. http://dx.doi.org/10.1177/0893318918774418.
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Scholars and practitioners have established various mechanisms and processes that help safeguard employee health and safety. Extant literature emphasizes the importance of training workers to respond to workplace hazards but often overlooks the influence of organizational factors on employees’ safety behavior. This study surveyed employees at a U.S. oil refinery to assess the influence of both individual and organizational factors on risk responsiveness—behaviors such as having safety conversations at work, possessing self-efficacy, and being willing to respond appropriately to risks. Drawing from prior health communication models, this study develops an integrated model of risk responsiveness. Results suggest that a combination of individual factors and perceptions of organizational information-seeking processes are better predictors of (a) risk-information-seeking behaviors, (b) safety self-efficacy, and (c) risk knowledge than individual-level factors or organizational processes alone. Furthermore, prior near prior near misses or injuries at work had no impact on any of the outcome variables.
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Ahmad, Munawar Javed, Norzieiriani Ahmad, and Nazlina Zakaria. "An Integrated Framework on Service Recovery Performance: The Mediating Role of Organizational Commitment." Pakistan Journal of Humanities and Social Sciences 6, no. 2 (June 30, 2018): 263–79. http://dx.doi.org/10.52131/pjhss.2018.0602.0046.
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This study aims to provide a summary review of what is already known about service recovery performance and recognizes some emergent issues that assume a vital part in it. By synthesizing extant service recovery literature, this article seeks further understanding of service recovery performance and offers priorities for ongoing research on this area in the telecom industry in Pakistan. Despite, there been a substantial amount of discussion done to address the service recovery performance issue that is featuring massive challenges, there is a certain paucity of information regarding the subject matter in Pakistan. This study provides a conceptual framework intended to broaden the comprehension of service recovery performance and the impact of the evolving role of selected internal marketing practices. For instance, internal communication, employee rewards, employee training, and employee empowerment. Finally, presenting the mediation role of organizational commitment in the proposed framework make an important contribution to the existing literature on service recovery performance by addressing both practical and conceptual aspects.
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Trisno, Jhoni. "JARINGAN KOMUNIKASI DALAM PENGELOLAAN DAN PENYEDIAAN INFORMASI PUBLIK (Studi Komunikasi Humas Pemerintah dan Satuan Kerja Perangkat Daerah Di Kota Solok)." Profesional: Jurnal Komunikasi dan Administrasi Publik 5, no. 2 (December 10, 2018): 34–44. http://dx.doi.org/10.37676/professional.v5i2.964.
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This study was conducted to describe the communication network in the management and provision of public information in Government Public Relations and Regional Work Unit (SKPD) in Solok City. The description of the communication network was obtained using descriptive qualitative research methods with data collection techniques of interview, observation and documentation. The communication network observed revolves around the functions of the communication network, connectivity, communication network typology, and separator of Solok City Public Relations Division and other Regional Work Units (SKPD). The results of the study illustrate that; 1) The function of the Government Public Relations communication network with other SKPD in the City of Solok as a technical person in charge of being able to manage the organization's internal communication. The Public Relations Department has provided information technology in the form of an application system in the form of integrated internet in each organizational unit, 2) Connectivity of the Public Relations Section of Solok City Regional Secretariat and other SKPD have strong and close connections because they use informal communication that prioritizes interpersonal closeness, the Public Relations and other SKPD departments in Solok City Government are running decentralized, 4) In the communication network of the Solok City Regional Secretariat and other SKPD, each member of each agency can communicate with each other, either directly or using media, such as telephones.
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Woo, DaJung, and Karen K. Myers. "Organizational Membership Negotiation of Boundary Spanners: Becoming a Competent Jack of All Trades and Master of . . . Interactional Expertise." Management Communication Quarterly 34, no. 1 (November 6, 2019): 85–120. http://dx.doi.org/10.1177/0893318919887371.
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Organizations hire in-house communication professionals to maximize efficiency in managing information and stakeholder relationships across various internal and external boundaries. The boundary-spanning aspect of in-house communication professionals’ job has the potential to shape their membership negotiation (MN, that is, ongoing communication processes through which individuals develop meanings of their organizational participation) in important ways that differ from the experiences of those who become integrated into a workgroup or domain with a well-defined boundary. Drawing on 30 in-depth interviews with communication professionals employed at public sector organizations, this study explores key characteristics and challenges of their boundary-spanning roles and how they negotiated meanings of their membership as they navigated the challenges. Based on the findings, the authors propose a novel conceptual model of boundary spanners’ MN, future research directions, and pragmatic implications for employers of boundary-spanning members.
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Rusu, Gabriela, and Silvia Avasilcăi. "Factors Influencing Employees' Motivation for Knowledge Communication." Advanced Materials Research 837 (November 2013): 657–62. http://dx.doi.org/10.4028/www.scientific.net/amr.837.657.
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Achieving high performances in organizations requires motivated employees who engage in training activities, acquiring knowledge, new abilities and skills, which they intend to share and communicate in order to improve the performance of their work activities and thus to contribute to the overall organizational performance. Therefore, by establishing the most important motivational factors for key employees there can be identified various aspects which determine employees to use, communicate and share the knowledge, skills, and attitudes acquired during training activities. This research aims at bringing into light some analyses related to employees motivation for attending training programs and knowledge communication during and mostly after training programs and the influence on the improvement of work activities and the obtained job performance. There will be also identified the intrinsic and extrinsic incentives which stimulate the employees to obtain new knowledge and skills and to communicate them, explaining as well the influence on the organizational outcomes. Therefore, by analyzing the prevalent motivational factors which determine managers and employees to engage themselves in training activities, we could establish also the degree of employees motivation to attend training programs, to communicate knowledge and improve work activities and organizational outcomes. In this view the investigation carried out by the authors was based on quantitative research techniques, by means of a questionnaire based survey using a non-probabilistic sampling method due to the initial stage of this research and its current limitations. The sample will be based on industrial firms from the North-East Region of Romania. There will be analyzed the relationships between employees motivation for knowledge communication, fostered by the training programs attended, and the performance improvement of their activities, attempting to demonstrate the influence of employees motivation to communicate the acquired knowledge during training programs on improving activities and the performance level at the workplace. It is noteworthy that this research study provides an integrated framework illustrating the main findings regarding the factors which motivate employees working in industrial companies to participate in training activities and to communicate the knowledge acquired during training programs, highlighting as well the influence of these issues on improving their work activities and the overall company performance. This framework could be further used by managers and academia as well, as a vehicle for improving organizational performance.
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Frimpong, Kwabena. "Wooing fans back into Ghana stadia – in the wake of the globalization of football." Emerald Emerging Markets Case Studies 4, no. 4 (September 1, 2014): 1–9. http://dx.doi.org/10.1108/eemcs-11-2013-0210.
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Subject area Marketing Strategy and Marketing Management. It can also be used to illustrate the application of specific concepts and frameworks, such as “revenue (demand/Capacity) management” in services marketing and “Integrated Marketing Communication” under marketing communication. Study level/applicability Postgraduate and Final Year Marketing Majors. Case overview The case describes how the Ghana Premier League (GPL), the flagship football product of the Ghana Football Association, continues to record low attendances at various league centres since the turn of the new millennium. The case highlights the effects of global forces (both macro and micro factors) on the patronage of GPL matches. It also brings into focus the effects of professionalization and commercialization of the league, especially, on traditional football clubs. It presents discussions on the need for football clubs to adopt sound management principles, such as market-orientation in response to the dynamic global forces. Apart from illustrating the effects of globalization on football, the case can also be used for teaching topics on integrated marketing communication/brand management and revenue management for perishable services. Expected learning outcomes To enable students to appreciate how the forces of globalization affect businesses in developing countries; to enable students to apply strategic marketing frameworks (PEST, Porter's five forces Model, SWOT, etc.) to analyse business situations; to enable candidates/students to understand the use of services management principles to address problems relating to perishable demand and unused capacity; students should understand the importance of quality products/services and branding to an organization's ability to deliver exceptional customer experience; to enable students apply the elements of integrated marketing communication to address organizational problems; andto sharpen students' critical thinking and innovative problem-solving skills. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
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Camilleri, Mark Anthony. "Theoretical insights on integrated reporting." Corporate Communications: An International Journal 23, no. 4 (October 1, 2018): 567–81. http://dx.doi.org/10.1108/ccij-01-2018-0016.
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PurposeCorporations and large entities are increasingly disclosing material information on their financial and non-financial capitals in integrated reports (IR). The rationale behind their IR is to improve their legitimacy with institutions and stakeholders, as they are expected to communicate on all aspects of their value-creating activities, business models and strategic priorities. In this light, the purpose of this paper is to trace the theoretical underpinnings that have led to the organizations’ environmental, social and governance (ESG) disclosures, and explain the purpose of integrated thinking and reporting.Design/methodology/approachFollowing a review of relevant theories in business and society literature, this contribution examines the latest developments in corporate communication. This research explores the GRI’s latest Sustainability Reporting Standards as it sheds light on IIRC’s <IR> framework. Afterwards, it investigates the costs and benefits of using IR as a vehicle for the corporate disclosures on financial and non-financial performance.FindingsThis contribution sheds light on the latest developments that have led to the emergence of the organizations’ integrated thinking and reporting as they include financial and non-financial capitals in their annual disclosures. The findings suggest that the investors and the other financial stakeholders remain the key stakeholders of many organizations; it explains that they still represent the primary recipients of the corporate reports. However, the integrated disclosures are also helping practitioners to improve their organizational stewardship and to reinforce their legitimacy with institutions and other stakeholders in society, as they embed ESG information in their IR.Research limitations/implicationsIIRC’s <IR> framework has its inherent limitations that are duly pointed out in this paper. However, despite its weaknesses, this contribution maintains that its guided principles and content elements could support those organizations that may be willing to voluntarily disclose their non-financial performance in their corporate reports.Practical implicationsThis paper has discussed about the inherent limitations of the accounting, reporting and auditing of the organizations’ integrated disclosures. It pointed out that the practitioners may risk focusing their attention on the form of their reports, rather than on the content of their IR. Moreover, this contribution implies that the report preparers (and their stakeholders) would benefit if their IR is scrutinized and assured by independent, externally recognized audit firms.Originality/valueThis contribution has addressed a gap in academic literature along two lines of investigation. First, it linked key theoretical underpinnings on the agency, stewardship, institutional and legitimacy theories, with the latest developments in corporate communication. Second, it critically evaluated the regulatory instruments, including: GRI’s Sustainability Reporting Standards and the <IR> framework, among others; as these institutions are supporting organizations in their integrated thinking and reporting.
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Tudor, Mihaela-Alexandra. "Spiritualreligiosity in the Workplace between Media and Organizational Logics: A French Perspective." KOME 9, no. 1 (2021): 1–18. http://dx.doi.org/10.17646/kome.75672.58.
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This exploratory research focuses on how mainstream media apprehends religion in the workplace in the specific French socio-cultural and ideological framing through the media coverage analysis of the French Observatory of Religious Phenomenon in Organization’s annual survey, published in September 2018. Findings reveal that media operates with a meaning of religion still subject to a conception of laicitythat corroborate antagonism between science and religion onthe one hand, and, secularization as an indicator of transition from traditional society to modern society on the other hand. Managers and companies implicitly use a more elastic meaning, in accordance with the specificities of the workplace and labor market that has integrated a more deinstitutionalizing vision of religion, in the context of the emergence of new religious representations in touch with alternative spiritualities.
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Lee, Sun Kyong, and Marisa L. Flores. "Immigrant Workers’ Organizational Temporality: Association With Cultural Time Orientation, Acculturation, and Mobile Technology Use." Management Communication Quarterly 33, no. 2 (January 2, 2019): 189–218. http://dx.doi.org/10.1177/0893318918821727.
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Based on a meso-level model of organizational temporality, this study examined U.S. immigrant workers’ workplace temporal enactment and construal regarding cultural time orientation (monochronic vs. polychronic), acculturation type (assimilation, integration, segregation), and mobile technology use. Analyses revealed that cultural time orientation and acculturation type interacted to influence separated enactment of organizational temporality, and immigrant workers’ acculturation type and mobile use for work had significant interaction effects on their future- and present-time perspective. Participants with integrated and assimilated acculturation were more likely to experience time in ways consistent with the Western, industrialized organizations’ temporality, whereas those with the segregated acculturation reported a distinct pattern of temporal enactment and construal in relation to mobile phone use for work.
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Stone, Tammy. "The chaos of collapse: disintegration and reintegration of inter-regional systems." Antiquity 73, no. 279 (March 1999): 110–18. http://dx.doi.org/10.1017/s0003598x00087883.
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The collapse of organizational systems often results in dramatic re-organization of the social, political, ritual and economic ties that formerly integrated large areas. Such collapse can also result in isolation, and the breakdown of communication and cooperation between communities, and may lead to regional factionalism. This process is examined in the Zuni region of the American Southwest using changes in architecture and ceramics.
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Friedman, Carli. "Organizational Supports to Promote the Community Integration of People With Dual Diagnosis." Intellectual and Developmental Disabilities 59, no. 2 (April 1, 2021): 101–11. http://dx.doi.org/10.1352/1934-9556-59.2.101.
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Abstract One of the most common reasons people with intellectual and developmental disabilities (IDD) return to institutions is because of maladaptive behaviors. This study's aim was to examine the impact organizational supports can have on the community outcomes of people with dual diagnosis—those with IDD and psychiatric disabilities. We analyzed secondary Personal Outcome Measures interview data from 533 people with dual diagnosis. Findings revealed people with dual diagnosis were significantly more likely to have community outcomes present when they received individualized organizational supports. In addition, we found a number of disparities in organizational supports, including related to guardianship, communication method, and residence type. A more robust service system is necessary to ensure people with dual diagnosis are integrated into their communities.
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Lohikoski, Päivi, Jaakko Kujala, Janne Härkönen, Harri Haapasalo, and Matti Muhos. "Enhancing Communication Practices in Virtual New Product Development Projects." International Journal of Innovation in the Digital Economy 6, no. 4 (October 2015): 16–36. http://dx.doi.org/10.4018/ijide.2015100102.
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Virtual new product development (NPD) teams integrated via information and communication technology (ICT), can offer effective solutions to higher quality, service, customer responsiveness and individualized productization. Experts in NPD teams usually collaborate across the globe and across time zones by e-mail, tele- and web-conferencing, as well as other ICT, sometimes with inadequate language skills and with various ways of communicating and sharing information. Therefore, finding a shared understanding, relevant information, common language, and personal contacts across different sites may be challenging. The aim of this research was to study how communication practices are organized in virtual NPD. In addition to this, the scope was to study what kinds of competences are needed to enhance the efficiency of virtual communication in cross-cultural NPD. The authors conducted a multi-method case study of a global telecommunication company. The main findings were that members in virtual projects have different kinds of communication practices based on personal competences, habits, and preferences rather than company-level recommendations. The main contribution of this study is that virtual collaboration competences on a personal and organizational level play a significant role in enhancing efficiency in communication and when designing and utilizing communication practices. The authors' results may be used to support managerial decisions concerning practices of organizing global teams and when coordinating communication practices in complex global projects.
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Shin, Kwang-yong, Fa-quan Ge, and Peng-fei Qin. "Establishment path and management innovation of mutually beneficial nonprofit organization (MBNPO)." Asia Pacific Journal of Innovation and Entrepreneurship 11, no. 1 (April 3, 2017): 90–107. http://dx.doi.org/10.1108/apjie-04-2017-019.
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Purpose Research about the modern mutually beneficial nonprofit organizations (MBNPOs) has great value because of the increasingly important role that the MBNPO plays in society. The establishment and management of MBNPOs are critical for its development. Design/methodology/approach Integrated marketing communications (IMC) theory is applied to the research on establishment and management innovation. The establishment of MBNPOs needs four sequential steps: identifying the target group, providing services to meet the demand of stakeholders, designing appropriate communication tactics and deploying proper organizational structure to accomplish efficient communication. Findings Three types of approach enable traditional enterprises to transform into MBNPOs: product innovation, operational innovation and synergetic development. The application of IMC theory accomplishes management innovation of MBNPOs in three aspects: leading market-orientation specific to stakeholder-orientation, making management innovation systematic in MBNPOs and clarifying targets of management innovation in MBNPOs. Originality/value This is one of the first examinations of establishment path and management innovation of MBNPO based on IMC theory.
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Wray, Ricardo, Nancy Weaver, Prajakta Adsul, Kanak Gautam, Keri Jupka, Stacie Zellin, Kathryn Goggins, Santosh Vijaykumar, Natasha Hansen, and Rima Rudd. "Enhancing organizational health literacy in a rural Missouri clinic: a qualitative case study." International Journal of Health Care Quality Assurance 32, no. 5 (June 10, 2019): 788–804. http://dx.doi.org/10.1108/ijhcqa-05-2018-0131.
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Purpose The purpose of this paper is to evaluate a collaborative effort between a health care organization and academic institution to strengthen organizational health literacy. Design/methodology/approach The intervention took place at a rural, federally qualified health clinic in Missouri between May 2009 and April 2011. Qualitative interviews of key informants were conducted before (n=35) and after (n=23) the intervention to examine program implementation and success in effecting organizational change. Findings Intervention activities helped establish a comprehensive understanding of health literacy. The project achieved moderate, fundamental and sustainable organizational change. The program successfully integrated health literacy practices into clinic systems and garnered leadership and organizational commitment, helped the workforce improve interpersonal communication and embedded practices making health education materials more accessible. Originality/value The study points to programmatic, conceptual and methodological challenges that must be addressed for organizations to improve health literacy practices, and suggests change management strategies to advance organizational health literacy.
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Zeithaml, Valarie A., Leonard L. Berry, and A. Parasuraman. "Communication and Control Processes in the Delivery of Service Quality." Journal of Marketing 52, no. 2 (April 1988): 35–48. http://dx.doi.org/10.1177/002224298805200203.
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Delivering consistently good service quality is difficult but profitable for service organizations. Understanding why it is so difficult and how it might be facilitated is the purpose of the article. The authors' intent is to identify a reasonably exhaustive set of factors potentially affecting the magnitude and direction of four gaps on the marketer's side of their service quality model. Most factors involve (1) communication and control processes implemented in service organizations to manage employees and (2) consequences of these processes, such as role clarity and role conflict of contact personnel. Literature from the marketing and organizational behavior fields on these topics is reviewed and integrated with qualitative data from an exploratory study. Discussion centers on insights that can be obtained from empirical testing of the extended model.
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Lueg, Klarissa, Rainer Lueg, Karina Andersen, and Veronica Dancianu. "Integrated reporting with CSR practices." Corporate Communications: An International Journal 21, no. 1 (February 1, 2016): 20–35. http://dx.doi.org/10.1108/ccij-08-2014-0053.
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Purpose – The purpose of this paper is to illustrate how standards and guidelines for corporate social responsibility (CSR) can help a company in its integrated reporting (IR). The authors investigate the motivations of diverse stakeholders (including shareholders) in fostering the adoption of standards and guidelines for CSR after IR became mandatory in Denmark. Design/methodology/approach – The authors conduct a case study at the Danish carpet manufacturer EGE. The authors interpret the case from the perspective of pragmatic constructivism, which focuses on the integration of four dimensions: facts, possibilities, values, and communication. Findings – The authors find that the family-owned EGE follows a strategy of “enlightened shareholder value,” in which CSR is an essential value driver. This strategy fostered IR with guidelines and standards for CSR. The CSR practices appeared to be helpful for integrating measureable plans to the strategy and for controlling CSR implementation. However, the long and technical CSR reports did not effectively communicate EGE’s values and possibilities. The authors outline how EGE overcame these barriers. Originality/value – The authors suggest that IR implementation depends on the context, and the authors explain why the case company has opted to issue two separate reports for their IR. In addition, the authors suggest that standardized approaches to CSR may be suitable for internal planning and control purposes; however, companies must go beyond these measurements to achieve IR.
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Barreto, Laís Karla da Silva, Emanuelle Silva Barbosa, Luciana Gondim de Almeida Guimarães, Priscila Silva Esteves, Allan Gustavo Freire da Silva, and João Florêncio da Costa Junior. "SOCIAL MEDIA AT THE PUBLIC UNIVERSITY: A Case Study at the Federal University of Amapá." Revista Observatório 6, no. 4 (July 1, 2020): a7en. http://dx.doi.org/10.20873/uft.2447-4266.2020v6n4a7en.
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The advent of the internet has enabled changes in the way people communicate. The current reseach endeavours to analyse the organizational communication process, through social media, at the Academic Department of Philosophy and Human Sciences - DFCH, at the Federal University of Amapá. Methodologically, it is a qualitative, descriptive approach, configured as a case study. Data were collected through semi-structured interviews, with the participation of 10 administrative technicians. The results reveal that communication in the DFCH occurs through integrated management systems (SIPAC, SIGRH and SIGAA), by email and institutional website and, informally, by WhatsApp. As a result of the research, it was proposed the creation of groups linked to the Dean Special Advisory Board (AER), to improve the communication process.
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Woodside, Joseph M. "Organizational health management through metaphor: a mission-based approach." Journal of Health Organization and Management 32, no. 3 (May 21, 2018): 374–93. http://dx.doi.org/10.1108/jhom-05-2017-0098.
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PurposeThe purpose of this paper is to identify the underlying metaphors that hospitals use to establish their organizational mission. Metaphors impact the direction and managerial decision making of organizations, and provide a method to more easily communicate to a variety of stakeholders.Design/methodology/approachA text analytics process is run to evaluate the mission statements from the largest hospitals by revenue in each of the 50 states of the USA and District of Columbia to identify the types of metaphor-based organizational health management methods.FindingsA cluster analysis is generated to evaluate primary mission-based metaphors, and metatriangulation is used to evaluate output, develop theory and provide practical implications for healthcare management.Originality/valueKey contributions include a review of healthcare metaphors, an analysis for understanding commonly utilized metaphors, a theory building process for developing a new integrated value-based care management metaphor, and a value-based process is developed for providing healthcare managers an easy to follow and repeatable process for improving organizational communication.
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Luo, Wenhao, Lynda Jiwen Song, Diether R. Gebert, Kai Zhang, and Yunxia Feng. "How does leader communication style promote employees’ commitment at times of change?" Journal of Organizational Change Management 29, no. 2 (April 11, 2016): 242–62. http://dx.doi.org/10.1108/jocm-11-2014-0204.
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Purpose – The purpose of this paper is to explore the structure of leader communication style in the context of organizational change. In doing so, the authors intend to shed more light on how leaders can effectively communicate change projects to their subordinates, which is viewed as the key to implementing change initiatives. Design/methodology/approach – This paper builds an integrated conceptual model for understanding leader’s communication style and subordinates’ commitment to change. By analyzing subordinates’ different fears of change, the paper further proposes a multidimensional structure of leader communication style in the context of change. The authors then develop a scale to measure these different dimensions and test the relationship between the proposed communication style and subordinates’ affective commitment to change. Findings – Leader communication style in the context of change is found to be composed of five dimensions: hope orientation, reality orientation, subordinate orientation, support orientation, and enforcement orientation. A cross-level field study of 31 teams and 194 members shows that hope orientation, subordinate orientation, and support orientation are positively associated with subordinates’ affective commitment to change. Originality/value – This paper identifies a new structure of leader communication style that will lead to a richer understanding of how leaders communicate to their subordinates in the context of change. It also contributes to the leadership literature by implying effective ways of communicating change projects.