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1

Organizational perception management. Mahwah, N.J: Lawrence Erlbaum Associates, 2006.

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2

Wache, Thies. Corporate Identity als ganzheitliche Strategie. Wiesbaden: Deutscher Universitäts Verlag, 1993.

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3

1939-, Haywood Roger, and Chartered Institute of Marketing, eds. Corporate reputation, the brand & the bottom line: Powerful proven communication strategies for maximizing value. 3rd ed. London: Kogan Page, 2005.

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4

Morgan, Gareth. Images of organization. Beverly Hills, CA: Sage, 1986.

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5

Corporate reputation: Managing opportunities and threats. Burlington, Vermont: Ashgate Publishing Company, 2011.

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6

Images of organization. Beverly Hills: Sage Publications, 1986.

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7

Images of organization. San Francisco, Calif: Berrett-Koehler Publishers, 1998.

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8

Images of organization. 2nd ed. Thousand Oaks, Calif: SAGE, 1997.

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9

Images of organization. 2nd ed. Thousand Oaks, Calif: Sage Publications, 1997.

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10

J, Van Every Elizabeth, ed. The emergent organization: Communication as its site and surface. Mahwah, N.J: Lawrence Erlbaum Associates, 2000.

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11

Robert, Wreschniok, ed. Reputation capital: Building and maintaining trust in the 21st century / Joachim Klewes, Robert Wreschniok, editors. Heidelberg: Springer, 2009.

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12

Jackson, Kevin T. Building Reputational Capital. New York: Oxford University Press, 2007.

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13

Images of competitive space: A study of managerial and organizational strategic cognition. Basingstoke, Hampshire: Palgrave Macmillan, 2005.

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14

Julie, Liesse, ed. Redefining corporate soul: Linking purpose & people. Chicago, Ill: Irwin Professional Pub., 1996.

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15

Sherosky, Frank J. Perfecting corporate character: Insightful lessons for 21st-century organizations. Clinton Twp., Mich., USA: Strategic Publications, 1997.

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16

Green, Phil. Color management: Understanding and using ICC profiles. Chichester, West Sussex, U.K: Wiley, 2010.

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17

Color management: Understanding and using ICC profiles. Chichester, West Sussex, U.K: Wiley, 2010.

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18

Working the past: Narrative and institutional memory. New York: Oxford University Press, 2009.

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19

Mathew, Joseph. Engineering Asset Management and Infrastructure Sustainability: Proceedings of the 5th World Congress on Engineering Asset Management (WCEAM 2010). London: Springer London, 2012.

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20

Conference on Corporate Communication (2003 Wroxton College). Proceedings: Conference on Corporate Communication, 2003 : June 28-July 1, 2003, Wroxton College, Wroxton, England. Edited by Radford Gary P. 1961-, Oliver Sandra, and Fairleigh Dickinson University. Corporate Communication Institute. Madison, NJ: Corporate Communication Institute at Fairleigh Dickinson University, 2003.

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21

Warner, Gene L. Solutions for Secretaries of Small NPO's: A guide for nonprofit corporate secretaries and administrative assistants. Learn how to build a first class image on a third rate budget. Grand Haven, Michigan 49417-0604 USA: BoysMind Books, 2007.

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22

Bernard, Merialdo, Hauptmann Alexander G, Ngo Chong-Wah, Andreopoulos Yiannis, Breiteneder Christian, and SpringerLink (Online service), eds. Advances in Multimedia Modeling: 18th International Conference, MMM 2012, Klagenfurt, Austria, January 4-6, 2012. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.

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23

Peter, Knees, Nürnberger Andreas, Schedl Markus, Stober Sebastian, and SpringerLink (Online service), eds. Adaptive Multimedia Retrieval. Context, Exploration, and Fusion: 8th International Workshop, AMR 2010, Linz, Austria, August 17-18, 2010, Revised Selected Papers. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011.

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24

Hayit, Greenspan, Syeda-Mahmood Tanveer, and SpringerLink (Online service), eds. Medical Content-Based Retrieval for Clinical Decision Support: Second MICCAI International Workshop, MCBR-CDS 2011, Toronto, ON, Canada, September 22, 2011, Revised Selected Papers. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.

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25

ZnO bao mo zhi bei ji qi guang, dian xing neng yan jiu. Shanghai Shi: Shanghai da xue chu ban she, 2010.

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26

A, Giacalone Robert, and Rosenfeld Paul, eds. Applied impression management: How image-making affects managerial decisions. Newbury Park, Calif: Sage Publications, 1991.

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27

Alvesson, Mats, and Maxine Robertson. Organizational Identity. Edited by Michael G. Pratt, Majken Schultz, Blake E. Ashforth, and Davide Ravasi. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199689576.013.12.

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The chapter offers a critique of the concept of organizational identity (OI), challenging some basic assumptions and knowledge claims surrounding OI from a Critical Management Studies (CMS) perspective. We start by considering the taken-for-granted idea that OI is pre-given. We then consider the assumptions surrounding the inter-relationship between OI, employee identification, and organizational image, and suggest alternative ideas. We then challenge what we see as the reification in OI thinking, and point at the neglect of power in the field. We further discuss the remarkable similarities between aspects of OI research and studies of organizational culture, and argue that OI should take this work more seriously. Throughout, we advocate adopting a process perspective on OI in order to acknowledge the complexity of contemporary organizational life, and we conclude by offering suggestions regarding further developments in this area.
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28

Haywood, Roger. Corporate Reputation, the Brand & the Bottom Line: Powerful, Proven Communications Strategies for Maximizing Value. 3rd ed. Kogan Page, 2005.

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29

Podnar, Klement. Corporate Communication: A Marketing Viewpoint. Taylor & Francis Group, 2014.

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30

Corporate Communication: A Marketing Viewpoint. Routledge, 2014.

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31

Vulture Cultures: How to Stop Them Ravaging Your Organisation's Performance, People, Profit and Public Image. Australian Academic Press, 2012.

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32

The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture, and Patient Experience. Greenbranch Publishing, 2013.

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33

Morgan, Gareth. Images of Organization: 30th Anniversary Edition. SAGE Publications, Incorporated, 2017.

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34

Baldi, Cindi, Caroline Bartel, and Janet Dukerich. Fostering Stakeholder Identification Through Expressed Organizational Identities. Edited by Michael G. Pratt, Majken Schultz, Blake E. Ashforth, and Davide Ravasi. Oxford University Press, 2016. http://dx.doi.org/10.1093/oxfordhb/9780199689576.013.1.

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A vital task for organizations is to communicate their organizational identity in ways that generate organizational images that are attractive to external stakeholders. Such favorable evaluations may generate stakeholder identification—a perception of belonging such that an organization becomes important to stakeholders’ sense of self. This chapter reviews and integrates prior research to elaborate how organizational communications via mass communication channels (e.g., company websites) can generate stakeholder identification. Several motivational pathways are outlined involving stakeholders’ needs for uncertainty reduction, self-continuity, and self enhancement. Association and dissociation communication strategies offer organizations means of conveying organizational images that directly address these stakeholder needs. How organizational communications aimed at stakeholder identification connects to other management practices such as corporate branding and corporate identity communication are discussed.
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35

The Expressive Organization: Linking Identity, Reputation, and the Corporate Brand. Oxford University Press, USA, 2000.

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36

Majken, Schultz, Hatch Mary Jo, and Holten Larsen Mogens, eds. The expressive organization: Linking identity, reputation, and the corporate brand. Oxford: Oxford University Press, 2000.

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37

(Editor), Majken Schulz, Mary Jo Hatch (Editor), and Mogens Holten Larsen (Editor), eds. The Expressive Organization: Linking Identity, Reputation, and the Corporate Brand. Oxford University Press, USA, 2000.

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38

J, Dell David, and Conference Board, eds. Engaging employees through your brand. New York, NY: Conference Board, 2001.

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39

Managing Corporate Reputation: The New Currency (Thorogood Professional Insights series). Thorogood, 2003.

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40

Images of Organization. Sage Publications, Inc, 2006.

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41

Alvesson, Mats. Studying Culture in Organizations. Edited by Adrian Wilkinson, Steven J. Armstrong, and Michael Lounsbury. Oxford University Press, 2017. http://dx.doi.org/10.1093/oxfordhb/9780198708612.013.6.

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This chapter briefly revisits the earlier literature on organizational culture and culture management. The authors critically assess the current interest in culture’s offsprings in organizational research as well as a foundation for offering an alternative. They claim that the zeal for providing layered interpretation and thick description typical of the original approach deserves to be revitalized in contemporary accounts of, and approaches to, cultural life in organizing. The movement in academic interest in culture and culture management from substance to image, from taken-for-granted beliefs to tools, deserves critical scrutiny. Rather than scratching the surfaces of public culture and actors’ strategies of self-presentation, it is suggested that organizational research needs to focus on critically examining outward appearances, puncturing its myths by demasking its symbolic and staged qualities, and probing into the not-readily observable, the silent and silenced, backstage and off-stage worlds in the organizational dungeons
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42

B, Bacharach Samuel, and Mundell Bryan, eds. Images of schools: Structures and roles in organizational behavior. Thousand Oaks, Calif: Corwin Press, 1995.

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43

Images of Schools: Structures and Roles in Organizational Behavior. Corwin Press, 1995.

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44

(Editor), Samuel B. Bacharach, and Bryan Mundell (Editor), eds. Images of Schools: Structures and Roles in Organizational Behavior. Corwin Press, 1995.

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45

Young, Laurie. Thought Leadership: Prompting Businesses to Think and Learn. Kogan Page, Limited, 2013.

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46

Young, Laurie. Thought Leadership: Prompting Businesses to Think and Learn. Kogan Page, Limited, 2015.

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47

Gareth, Morgan, and Morgan Gareth, eds. Teaching organization theory: An instructorsmanual to accompany "Images of organization" and "Creative organization theory" : a resourcebook. Sage, 1989.

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48

Baron, Alan, John Hassard, Fiona Cheetham, and Sudi Sharifi. Inside the Compassionate Organization. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198813958.001.0001.

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The literature on management and organization studies suggests the time is right for a focus on ‘care and compassion’. The aim of this book is to answer this call by examining the cultural changes found within a particular ‘compassionate organization’—an English hospice—from its altruistic beginnings to the more professionalized culture of today. The study seeks to understand how its members identify or fail to identify with an organization where issues of life and death take centre stage and explores some of the problems the Hospice faces regarding its representation in society. These strands are then drawn together to consider the interrelationships between culture, identity, and image in the organization. An ethnographic approach—including participant observation, extended interviews, and group meetings—was used to study this organization over a period of almost two years. This enabled the production of a nuanced, sensitive, and holistic interpretation of the case study Hospice as inferred from the views of both insiders and outsiders. The findings shed new light on the literature in management studies by proposing a view of culture as a sense-making context that facilitates group socialization underpinning a sense of personal and organizational identity. The study suggests a link between culture and group identification, making discussions about culture almost inseparable from those around identity. With regard to identity and image, however, the study suggests a dynamic and iterative relationship with a continuous flow between interpretation and reinterpretation influenced by the all-pervading cultural context.
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49

Tsoukas, Haridimos. Philosophical Organization Theory. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198794547.001.0001.

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When it comes to the field of organization and management theory, a philosophical perspective enables us to conduct organizational research imbued with the attitude of “wonder”; it helps researchers question dominant images of thought underlying mainstream thinking, and provides fresh distinctions that enable the development of new theory. In bringing together a collection of key essays by Haridimos Tsoukas, this volume explores fundamental concepts, such as organizational routines, that have gained currency in the field, as well as revisiting traditional concepts such as change, strategy, and organization. It discusses organizational knowledge, judgment, and reflection-in-action, and, at the meta-theoretical level, suggests complex forms of theorizing that seek to reflect the complexity of organizations. The conceptual attention throughout is on process and practice, underlain by performative phenomenology and an emphasis on agents’ lived experience. This provides us with the language to appreciate the dynamic character of organizational behaviour, the embeddedness of action, and the complexity of organizational life. The theoretical claims presented in this volume have important implications for scholarly practice, insofar as they help retrain our attention: from seeing structures and individuals, we can now appreciate processes, experiences, and practices. A phenomenological attitude makes organization theory more open, more creative, and more reflexive, and this book will be essential reading for researchers and students in the field of organization studies.
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50

Every, Elizabeth J. Van, and James R. Taylor. The Emergent Organization: Communication As Its Site and Surface (Lea's Communication Series). Lawrence Erlbaum, 1999.

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