Dissertations / Theses: 'Organizing and sensemaking in organizations'

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Pavez, Ignacio. "Enacting the Oak: A Theoretical and Empirical Understanding of Appreciative Organizing." Case Western Reserve University School of Graduate Studies / OhioLINK, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=case1481276844463336.

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Hemphälä, Jens. "Exploring Sustainable Work Systems : An Interactional Perspective on Learning and Organizing." Licentiate thesis, KTH, Industrial Economics and Management (Dept.), 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-595.

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Working conditions are increasingly unpredictable, complex, and ungovernable creating severe health risks for employees and negative economic consequences for both corporations and society. Considering the growth in understanding human psychology and sociology, and the progression in measuring working conditions and health, this phenomenon is most perplexing. The enigma has yielded interest in a field known as sustainable work systems, where the challenge is to organize work in a manner that is both beneficial for the business and for its employees.

In an attempt to shed light on the growing issue, this dissertation outlines the features of a model intended to capture conditions of organization where learning is of paramount importance, and where organization is conceptualised using interaction as the foundation. One central question concerns which forms of interactions and co-operations replace traditional structures in organizations. Another relevant question, linked to the former, concerns the way in which these structures shape conditions of organization, learning, efficiency, and effectiveness.

A combination of research methods has been employed to provide an enhanced picture of this inquiry. Four corporate sub-units have been subject to a cross-sectional study. These sub-units were chosen by middle managers of a corporation because they excelled in an organizational reform that was initiated two years prior. During 2004, a survey was constructed and distributed to all employees in these four sub-units. Data regarding the sub-units’ efficiency and effectiveness has been collected; and, interviews with managers leading the organizational change have been conducted.

The two papers included in this thesis disclose four distinctly different approaches to organizational design. All four sub-units have separate conceptions of function and organization, although the guiding principles prescribed by top-management were identical for each of the four first-line managers who were leading the change. Three of the four sub-units have made more pervasive change efforts, and have a higher degree of learning and development, efficiency and effectiveness.

The results of this thesis suggest that interaction serves as a vehicle for shaping organizational conditions and outcomes. As a consequence of the chosen design, interaction varied between sub-units, thus influencing conditions of organization, learning, efficiency and effectiveness.

QC 20100616

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Herrmann, Andrew F. "Communicating, Sensemaking, and (dis)organizing: Theorizing the Complexity of Polymediation." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/447.

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Book Summary: Beyond New Media: Discourse and Critique in a Polymediated Age examines a host of differing positions on media in order to explore how those positions can inform one another and build a basis for future engagements with media theory, research, and practice. Herbig, Herrmann, and Tyma have brought together a number of media scholars with differing paradigmatic backgrounds to debate the relative applicability of existing theories and in doing so develop a new approach: polymediation. Each contributor’s disciplinary background is diverse, spanning interpersonal communication, media studies, organizational communication, instructional design, rhetoric, mass communication, gender studies, popular culture studies, informatics, and persuasion. Although each of these scholars brings with them a unique perspective on media’s role in people’s lives, what binds them together is the belief that meaningful discourse about media must be an ongoing conversation that is open to critique and revision in a rapidly changing mediated culture. By studying media in a polymediated way, Beyond New Media addresses more completely our complex relationship to media(tion) in our everyday lives.

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Van, der Rede Liesl. "Sensemaking and organisational storytelling." Thesis, Link to the online version, 2007. https://etd.sun.ac.za/jspui/handle/10019/475.

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Naseeb, Nori B. M. "Organizing Social Volutary Organizations from Islamic perspective." Thesis, University of Wales Trinity Saint David, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.504405.

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Voluntary work became one of the symptoms of modem state. It is represented in the spontaneous appearance of voluntary organizations and civic activities, which means that people are trying to participate in managing their life. Keeping in mind that people's in social affairs participation is not new. It is as old as human creation on earth. Whereby human civilization did depend on this kind of voluntary activities to build its greatness through ages. Observer to current situations in many parts of the world, will notice that political, economic, armed conflicts and natural crisis is increasing world wide leaving critical social conditions. In the same time he will notice a governmental deficit in trying to dandle those crisis. I believe it is not government alone that should face those crisis, it is also business and people responsibilities. Depending on those bases, this thesis will studies the field of voluntary work in term of origins, institutional structure and the applications from the social development side, as well as its impacts on the individual's life and society. It will attempt to build a managerial and organizational framework for voluntary organizations in term of planning, organization, decision making and leadership. Also it will studies the relationship between voluntary work and the new concepts emerging from the New World Order. This mission represents joint responsibility which all-social forces and sectors should take part in. It requires to mass all potentials and centres on targets that end in overcoming backwardness and address the challenges of development. All of those issues will be placed within the perspective of Islam.

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Henfridsson, Ola. "IT-adaptation as sensemaking : inventing new meaning for technology in organizations." Doctoral thesis, Umeå universitet, Institutionen för informatik, 1999. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-65866.

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Noting how organizations today are increasingly dependent on IT for a broad range of organizational activities, the thesis starts from the observation that many IT-related endeavors nevertheless fail. In tracing part of the problem to the inability of many organizations to cope with changes in the surrounding material and social context, the emphasis is put on the processes by which IT-artifacts are adapted and re-adapted, after they have been put into daily use. Assuming human sensemaking as a good basis for coping with the changes, qualitative data from two organizations — a Swedish social services department and a software firm — provides an empirical context for assessing how sensemaking processes affect IT-adaptation. Conceptually, the thesis draws on Karl Weick's thinking, introducing the "double interact" and the "response repertoire" as sensitizing concepts with which to understand the mechanisms generating adaptation of IT-artifacts. Methodologically, the interpretive case study is employed, using the "hermeneutic circle" as the guiding principle for the research process. The thesis draws some specific implications concerning how IT-adaptation can be understood in organizations. The generic IT-adaptation process can be divided into two elementar}- phases, exploration and exploitation. During the exploration phase, several individual interpretations of a particular IT-artifact co-exist, occasioning ambiguity about its meaning in organizational daily activity. During the exploitation phase, the IT-artifact itself is in the background of matters of attention, providing organizational actors, who pursue individual goals and desires, the opportunity to exploit the shared and taken-for-granted meaning they see in the artifact. While the exploitation phase is important for organizational efficacy, there is nevertheless a risk that the meaning exploited becomes outdated by surrounding socio-material changes over time. Among other proposals, the thesis therefore suggests that triggering sensemaking processes can be important for meaningful IT-adaptation. In addition, it suggests the activity of searching for the interlacing areas of professional identity of actor groups, as a means to make IT-artifacts meaningful in organizing endeavors.

[8] s., s. 1-64: sammanfattning, s. 65-168: 6 uppsatser

digitalisering@umu

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Thomas, Janice Lynne. "Making sense of project management, contingency and sensemaking in transitory organizations." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape2/PQDD_0009/NQ60032.pdf.

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Kutz, Steven E. "Sensemaking for followers in leadership transition what's going on here /." abstract and full text PDF (free order & download UNR users only), 2008. http://0-gateway.proquest.com.innopac.library.unr.edu/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:1453594.

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Norander, Stephanie N. "Peaceful Alternatives: Women's Transnational Organizing In Post-Conflict Areas." Ohio : Ohio University, 2008. http://www.ohiolink.edu/etd/view.cgi?ohiou1219374638.

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Possas, Miriam de Castro. "Nas sombras do grupo galpão : compreendendo o organizing e sensemaking em um grupo de teatro." Universidade Federal de Uberlândia, 2015. https://repositorio.ufu.br/handle/123456789/12014.

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
In recent decades emerge in organizational studies a new perspective to Organizational Analysis. In this approach, Karl Weick highlights the importance of studying the processes instead of the organizational structures, and to understand the organization not as a noun but as a verb \"organizing\". So, in an attempt to spread this view for organizations, this dissertation analyzes a belo-horizontino theater group, Grupo Galpão, in order to understand it as a result of its practices, its phenomena, watching for their production of meaning and a procedural perspective. Thus, the objective of this research was: To understand how Grupo Galpão is organized as a result of its practices and processes. For this, on the first stage of the research, I used documentary sources, like books, theses, dissertations, journals, newspaper clippings and footage that narrate the history of the group, as well as personal accounts of performances, rehearsals, workshops. On the second stage, I used the observation technique known as shadowing, for 35 days, totaling 185 hours. During that time, I accompanied the group in its rehearsals, meetings, presentations, travels and administrative activities. Also, I accompanied the group on a trip to Jacareí, including the trip to the city, hosting and presentations. And, on the third phase, I realized 16 individual interviews with group members. Analysis of actions and events that constitute the web of social practices of Grupo Galpão, I observe that there is an attempt to formalize the processes, centralization the functions, verticalization of decisions and expansion of the group. However, the organizing practices makes the organization is always changing, so, I analyzed four dichotomies present in constant organization of Grupo Galpão practices: Informality X Formality, Fragmentation X Centralization, Horizontality X Verticality, Collection X Expansion. The production of meaning and its processes are, closely related to how they organize, therefore, to organize try, together, assign meaning to their actions, generating a cycle. In other words, the practice directs the creation of meaning, that, consequently, guide the next steps. In addition, I identified three cases of sensemaking: hiring an executive manager, conquest of a new space and a creation of a new show: Pocket. And, I related the absence of rules with oppression, neglect and inequality.
Nas últimas décadas, emerge nos estudos organizacionais uma nova perspectiva de análise das organizações. Nessa abordagem, Karl Weick (1969) ressalta a importância de se estudar os processos ao invés das estruturas organizacionais, e de entender a organização não como um substantivo, mas como um verbo (organizing). Assim, na tentativa de lançar esse olhar para as organizações, neste trabalho, analiso um grupo de teatro belo-horizontino, o Grupo Galpão, voltando à atenção para sua produção de sentido em uma perspectiva processual. Dessa forma, o objetivo geral desta pesquisa foi compreender como o Grupo Galpão se organiza como resultado de práticas e processos. Para isso, na primeira etapa da pesquisa, utilizei de fontes documentais (livros, teses, dissertações, revistas, recortes de jornais e filmagens que narram a trajetória do grupo, além de relatos pessoais das apresentações, ensaios, workshops). Na segunda etapa, utilizei a técnica de observação denominada shadowing, durante 35 dias, totalizando 185 horas. Durante esse tempo, acompanhei o grupo em seus ensaios, reuniões, apresentações, viagens e atividades administrativas. Também, acompanhei o grupo em uma viagem a Jacareí, incluindo o deslocamento para a cidade, hospedagem e apresentações. E, na terceira etapa, realizei 16 entrevistas individuais com integrantes do grupo. Ao analisar as ações e eventos que constituem a malha de práticas sociais do Grupo Galpão notei que há uma tentativa de formalização dos processos, centralização das funções, verticalização das decisões e expansão do grupo. No entanto, o constante organizar das práticas, faz com que a organização esteja sempre se modificando, assim, analisei quatro dicotomias presentes no constante organizar do Grupo Galpão: Informalidade X Formalidade, Fragmentação X Centralização, Horizontalidade X Verticalidade, Recolhimento X Expansão. A produção de sentido e seus processos estão, intimamente, relacionados à forma como se organizam, pois ao se organizarem, tentam, conjuntamente, atribuir sentido às suas ações, gerando um ciclo. Ou seja, a prática direciona a criação de sentido, que, consequentemente, guiam as próximas ações. Além disso, identifiquei três casos de sensemaking: a contratação de um gerente executivo, a busca pela nova sede e a montagem de um espetáculo: Pocket. E relacionei a ausência de regras com a opressão, o descaso e as desigualdades.
Mestre em Administração

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Ehlers, Kobus. "Agile software development as managed sensemaking." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6455.

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Thesis (MPhil (Information Science))--University of Stellenbosch, 2011.
ENGLISH ABSTRACT: The environment in which all organisations currently operate is undoubtably dynamic. Regardless of the nature, size or geographical location of business, companies are being forced to cope with a rapidly changing world and increasing levels of unpredictability. This thesis tracks the history of software development methodologies leading up to agile development (chapter 2). Agile development has appeared in response to the limitations of traditional development approaches and evolved to address the particular demands of a changing world (chapter 3). The theory of sensemaking is used to gain insight into the functioning of agile development. Sensemaking is introduced and a working definition of this concept is formulated (chapter 4). This research does not argue that agile development is the same as sensemaking, but rather that it can be better understood through sensemaking. Agile development can be seen as a type of sensemaking, but sensemaking is also a generic, universal cognitive ability. The structure and design of agile development is well aligned with sensemaking, and one can understand its nature and the type of management needed to support agile development better from this perspective. In fact, agile development directly supports and facilitates several important elements of the sensemaking process. For successful sensemaking to occur, certain organisational conditions need to be present. The term "managed sensemaking" is introduced to expand this notion. After performing an analysis of agile development (chapter 5), certain pertinent implications and challenges facing organisations are considered (chapter 6). By framing these implications in terms of sensemaking, practical management suggestions can be provided based on a good fit between the problem that agile development is meant to solve and the cognitive requirements of the process leading to a solution. The research conducted in this process opens the door to further research opportunities (chapter 7) and allows for the application of sensemaking in the context of software development methodologies. This study provides insight into the prevalence and functioning of agile methodologies, in software engineering contexts, by leveraging the theory of sensemaking to provide an explanation for the underlying worldview and processes constituting this approach.
AFRIKAANSE OPSOMMING: Die omgewing waarin alle organisasies tans funksioneer in ongetwyfeld dinamies. Maatskappye word genoop om die uitdagings van 'n vinnig-veranderende wêreld die hoof te bied, ongeag die aard, grootte of geografiese ligging van die besigheid. Hierdie tesis volg die geskiedenis van sagteware-ontwikkelingsmetodologiee tot by agile development (hoofstuk 2). Agile development het verskyn as 'n reaksie op die beperkings van tradisionele ontwikkelingsbenaderings en evolueer om aan te pas by huidige uitdagings (hoofstuk 3). Die teorie van sensemaking word gebruik om insig te verkry in die funksionering van agile development. Sensemaking word ingelei en 'n werksdefinisie word geformuleer (hoofstuk 4). Hierdie navorsing argumenteer nie dat agile development dieselfde is as sensemaking nie, maar eerder dat dit beter verstaan kan word deur sensemaking. Agile development kan wel gesien word as 'n tipe sensemaking, maar sensemaking is ook 'n generiese, universele kognitiewe vermoe. Die struktuur en ontwerp van agile development is goed belyn met sensemaking, en 'n mens kan die aard daarvan en tipe bestuur benodig om agile develop- ment te ondersteun beter verstaan vanuit hierdie perspektief. Tewens, agile development ondersteun en fasiliteer verskeie belangrike elemente van die sensemaking proses direk. Vir suksesvolle sensemaking om plaas te vind, word sekere organisatoriese toestande benodig. Die term "managed sensemaking" word ingelei om hierdie idee uit te brei. Na 'n analise van agile development (hoofstuk 5) word sekere dwingende implikasies en uitdagings, wat organisasies in die gesig staar, oorweeg (hoofstuk 6). Deur hierdie implikasies te plaas in sensemaking-terme kan praktiese bestuursvoorstelle aangebied word, gegrond op 'n goeie passing tussen die probleem wat agile development probeer aanspreek en die kognitiewe vereistes van die proses wat lei na 'n oplossing. Die navorsing wat onderneem is in hierdie proses ontsluit moontlikhede vir verdere studies (hoofstuk 7) en skep die moontlikheid vir die toepassing van sensemaking in die konteks van sagtewareontwikkelingsmetodologiee. Hierdie studie bied insig in die voorkoms en funksionering van agile methodologies in sagteware-ingenieurwese omgewings deur die teorie van sensemaking te hefboom om 'n verduideliking vir die onderliggende wereldbeeld en prosesse aan te bied.

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Gigliotti, Raffaele Anthony. "University crises sensemaking and discursive leadership in moments of uncertainty /." Cick here for download, 2009. http://proquest.umi.com.ps2.villanova.edu/pqdweb?did=1943369601&sid=1&Fmt=2&clientId=3260&RQT=309&VName=PQD.

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Abu-Shaqra, Baha. "Technoethics and Organizing: Exploring Ethical Hacking within a Canadian University." Thesis, Université d'Ottawa / University of Ottawa, 2015. http://hdl.handle.net/10393/32266.

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Ethical hacking is one important information security risk management strategy business and academic organizations use to protect their information assets from the growing threat of hackers. Most published books on ethical hacking have focused on its technical applications in risk assessment practices. This thesis addressed a gap within the organizational communication literature on ethical hacking. Taking a qualitative exploratory case study approach, the thesis paired technoethical inquiry theory with Karl Weick’s sensemaking model to explore ethical hacking in a Canadian university. In-depth interviews with key stakeholder groups and a document review were conducted. Guided by the Technoethical Inquiry Decision-making Grid (TEI-DMG), a qualitative framework for use in technological assessment, findings pointed to the need to expand the communicative and social considerations involved in decision making about ethical hacking practices. Guided by Weick’s theory, findings pointed to security awareness training for increasing sensemaking opportunities and reducing equivocality in the information environment.

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Deshmukh, Towery Nathaniel S. (Nathaniel Stephen). "Changed climate : networking, professionalization, and grassroots organizing in U.S. environmental organizations." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/90084.

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Thesis: Ph. D. in History, Anthropology, and Science, Technology and Society (HASTS), Massachusetts Institute of Technology, Program in Science, Technology and Society, 2014.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 147-159).
My dissertation, "Changed Climate: Networking, Professionalization, and Grassroots Organizing in U.S Environmental Organizations," explores the efforts of four established U.S. environmental NGOs to change their organizational cultures and routine practices to develop grassroots activism for climate change advocacy. I find that although actors within and outside the environmental movement recognize a collective failure to influence the U.S. policy process on climate change issues, their organizations have been unable to adapt to the current political environment. My data derives from extensive participant observation, semi-structured interviews with organizational staff and experts, and statistical analysis of organizational efforts to recruit volunteer participants and develop their leadership over a two-year period. I follow four environmental organizations as they sought to create of a national climate-focused social movement. Working in collaborative partnership with other state- and national-level NGOs under the moniker of the "Climate Coalition," they initiated pilot organizing campaigns in June 2011 in three U.S. cities toward three intertwined goals of 1) building social movement power via local coalitions, 2) developing volunteer leadership capable of forging a social movement community, and 3) mobilizing the resources of that constituency in collective action to effect change. In Chapter 1, looking first at the network of organizations that comprised the Climate Coalition, I show that the network's novel configuration - a third party network administrator both coordinated the activities of the participating organizations and worked with them to set the network's strategy - produced rather than diminished the tensions inherent in inter-organizational collaboration. Turning next to the organizations themselves in Chapter 2, I explore the challenges of integrating new types of experts and expertise into existing organizational structures. In particular, I suggest that the focus on involving volunteer expertise through community organizing disrupted existing organizational notions of expertise and prevented large-scale organizational embrace of the movement building work. Finally, in Chapter 3 1 examine the experiences of the volunteers on one of the movement building campaigns, and argue that the role of the community organizer in cultivating and developing volunteer leadership is essential for understanding the long-term success of movement building work.
by Nathaniel S. Deshmukh Towery.
Ph. D. in History, Anthropology, and Science, Technology and Society (HASTS)

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Train, Katherine Judith. "Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations." Doctoral thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/16920.

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Includes bibliographical references
Compassion in organizations is researched as a three-stage process of collective noticing another's pain, empathic concern or feeling another's pain and taking action to ease their suffering, and is ascribed to the orchestration of spontaneous individual acts of compassion in accordance with specific organizational architecture. Situations with limited resources leading to resource exhaustion require further studies to address the risks and liabilities of compassion organizing (Dutton, Worline, Frost, & Lilius, 2006). South African human service organizations face resource limitations within a challenged socio-economic environment. Given these limitations, agents may experience personal distress limiting the capacity for compassion. This study examines agent capacities required for compassion capability in South African human service organizations. The research applies the ontological lens of enaction, an interpretive design, and the descriptive phenomenological method in psychology (Giorgi, 2009), adapted for human science in organizations. Data was collected, with semi-structured interviews, as concrete descriptions of experiences, from thirty-three participants, from five organizations. Eleven participants underwent multiple interviews. Intensity sampling was applied to gain understanding of information-rich cases that were intense but not extreme, maximum variation sampling to access primary themes across a range of service providers. Texts, as transcriptions of audio recordings, were analyzed applying the phenomenological reduction to search for invariant organizational behavioural meanings. Texts were read for a sense of the whole; broken down to meaning units; and transformed to phenomenological expressions of meaning. Descriptions of experiences were categorized according to empathic concern or personal distress, like experiences were grouped by organization as units of description. Units of description were compared between the organizations. The key findings were that compassion in organizations characterized by resource limitation requires special attention, particularly when agent and client share common experiences of adversity, initiating experiences of personal distress. The overcoming of personal distress requires agent capacities of individual and participatory sensemaking: identifying reaction, identifying non-verbal cues in self and other; engaging capacities of emoting, intending and urging. Sustainable practice of compassion is characterized by the intention to facilitate new sensemaking of the experience of the suffering, witnessing the suffering as well as the alleviation of suffering.

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Meyer, Michael, and Ruth Simsa. "Organizing the Unexpected: How Civil Society Organizations Dealt with the Refugee Crisis." Springer, 2018. http://dx.doi.org/10.1007/s11266-018-00050-y.

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The capability of organizations to respond to unexpected events has been investigated from different theoretical angles: organizational learning, improvisation, ambidexterity, resilience, to name but a few. These concepts, however, hardly ever refer to structural characteristics. Against this backdrop, the aim of this paper is twofold. First, based on systems and organizational learning theory, it will theoretically link the characteristics of organizational structure with organizational responses to unexpected external jolts, thus contributing to better understand the reactions of organizations to the unexpected. Second, it will empirically illustrate the relation of organizational structure with organizational responses by investigating how Civil Society Organizations (CSOs) in Austria reacted to the unexpected inflow of refugees from Central Europe. In 2015, CSOs accepted a wide range of responsibilities and worked together with government entities to provide shelter, catering, and transport for almost one million refugees. Based on participant observations during opera- tion, in-depth interviews (2015 and 2016) and focus groups with decision-makers (2017), we will sketch three longi- tudinal case studies of organizations with very different structures, concentrating on the processes and operations they developed during the crisis. Our findings show that their responses are closely related to their structure, specifically to the flexibility and the stability of structural elements. Remarkable changes took place in all organizations investigated. Initial responses and first structural changes occurred mainly where the structure already allowed for flexibility. Yet in the long run, the adaptations also impacted the stable structural elements.

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Le, Roux Daniel Bartholomeus. "Incongruence and enactment in information systems : a sensemaking analysis." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/85663.

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Thesis (PhD)--Stellenbosch University, 2013.
ENGLISH ABSTRACT: In the six decades since organisations rst adopted computer machinery to support their operations this form of technology has undergone rapid evolution. This evolution is characterised by both the advancement of the machines themselves and the expansion of their application in the organisational domain through the development of increasingly advanced software. A particularly in uential development for large enterprises has been the introduction of computerised Enterprise Resource Planning Systems (ERPs) and the popularisation of proprietary ERP packages. By integrating the feature sets of an increasingly wide range of business software applications ERPs enable organisations to satisfy a large part of their information processing requirements by adopting a single software artefact. This approach o ers numerous bene ts to adopters as it ensures the integration of information processing activities across organisational functions. However, the realisation of these bene ts depends upon the organisation's ability to achieve congruence between its own structures and those embedded in proprietary ERP packages. This includes, on one level, the management of the processes of adaptation through which organisational actors become accustomed to a new technology and, on another level, the con guration and alignment of the artefact with the organisation's operating procedures. Despite the popularity of ERP adoption the achievement of congruence in information systems is an illusive ideal for many organisations. Accordingly, many Information Systems (IS) scholars have researched the organisational, technical and social factors which obstruct congruence and the interventions proposed to counter these. A key nding following from these investigations is that, notwithstanding the implementation of countering interventions, organisations often need to continue operations while experiencing some degree of incongruence or mis t in their information systems. The research performed in this study advances knowledge about this phenomenon by investigating the implications of incongruence for the behaviour of users of proprietary ERPs in organisations. Weickean Sensemaking Theory is adopted as conceptual framework to enable the investigation of instances of incongruence as events experienced by users in the context of their work environments. The theory dictates that users, rather than passively adopting the impositions of software artefacts, en- act information systems in unpredictable ways based on subjective and shared processes of sensemaking. An empirical investigation is performed and takes the form of a single, cross-sectional case study in which a variety of data collection techniques are utilised. The data sources are analysed and triangulated to trace the relationship between experiences of incongruence and patterns of information systems enactment among the user community. The ndings of the study reveal that experiences of incongruence cultivate knowledge sharing among a user community, a process which aligns their beliefs about the nature, role and use of a technology in an organisation. Furthermore, experiences of incongruence encourage users to augment designed technologies through the development informal information processing activities and alternative work ows. These forms of behaviour, while resolving users' experiences incongruence, lead to variance between the designed technology and the enacted technology creating various risks for the integrity of the organisation's business processes.
AFRIKAANSE OPSOMMING: In die ses dekades sedert organisasies rekenaar masjinerie begin toepas het om hul bedrywighede te ondersteun, het hierdie vorm van tegnologie dramatiese ontwikkeling ondergaan. Hierdie ontwikkeling word gekenmerk deur beide die bevordering van die masjiene self, asook die uitbreiding van hul toepassings in die organisatoriese domein deur die ontwikkeling van meer gevorderde sagteware. 'n Besonder invloedryke ontwikkeling vir groot ondernemings was die bekendstelling van gerekenariseerde Enterprise Resource Plan- ning Systems (ERPs) en die popularisering van kommersiële ERP pakkette. Deur die integrasie van 'n toenemend wye verskeidenheid funksionaliteit stel ERPs organisasies in staat om 'n groot deel van hul inligting verwerking vereistes deur die aanneming van 'n enkele sagteware produk te dek - 'n benadering wat talle voordele bied aangesien dit die integrasie van inligting verwerking tussen organisatoriese funksies verseker. Die verwesenliking van hierdie voordele is egter afhanklik van die organisasie se vermoë om kongruensie tussen sy eie strukture en die van ERP pakkette te bewerkstelling. Dit sluit die bestuur van prosesse waartydens organisatoriese akteurs aanpas by 'n nuwe tegnologie in, asook die kon gurasie van die pakket om belyning met die organisasie se operasionele prosedures te verseker. Ten spyte van die gewildheid van ERPs is die bereiking van kongruensie in inligtingstelsels 'n ontwykende ideaal vir baie organisasies. Gevolglik word die organisatoriese, tegniese en sosiale faktore wat kongruensie belemmer gereeld deur Information Systems (IS) akademici ondersoek. 'n Prominenete bevinding wat uit hierdie navorsing voortspruit is dat organisasies dikwels hul werk moet voortsit ten spyte van inkongruensie in hul inligtingstelsels. In hierdie studie word die bovermelde fenomeen verder ondersoek deur die implikasies van inkongruensie vir die gedrag van gebruikers van kommersiële ERP pakkette te ondersoek. Weick se Sensemaking teorie word toegepas as konseptuele raamwerk om gevalle van inkongruensie as gebeure wat deur gebruikers ervaar word te ondersoek. Die teorie bepaal dat die gebruikers nie bloot rekenaarstelsels aanvaar nie, maar dit op onvoorspelbare maniere enact op grond van subjektiewe en gedeelde prosesse van singewing. 'n Gevallestudie word uitgevoer waarin 'n verskeidenheid data-insamelingstegnieke gebruik word. Die databronne word ontleed en kruisvalidasie word gedoen om die verhouding tussen ervarings van inkongruensie en patrone van gedrag binne inligtingstelsels te beskryf. Die bevindinge van die studie dui daarop dat ervarings van inkongruensie die deel van kennis binne 'n gebruikersgemeenskap tot gevolg het. Hierdie proses belyn gebruikers se verwysingsraamwerke oor die aard, rol en gebruik van 'n tegnologie in 'n organisasie. Verder word bevind dat gebruikers, agv ervarings van inkongruensie, 'n tegnologie uitbrei dmv die ontwikkeling van informele inligting verwerkingstegnieke en alternatiewe werksprosesse. Hierdie gedrag stel gebruikers in staat om inkongruensie te oorkom, maar lei tot variansie tussen die ontwerpte tegnologie en die toepassing daarvan binne die organisasie. Dit hou verskeie risiko's vir die integriteit van die organisasie se besigheidsprosesse in.

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LaFleur, Renee A. "Democracy in Action: Community Organizing in Chicago, 1960-1968." Ohio University / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1320937899.

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Gargam, Fabien. "Strengthening weak organizations." Thesis, Université Paris-Saclay (ComUE), 2016. http://www.theses.fr/2016SACLX065.

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La thèse intitulée dans sa version originale ‘Strengthening weak organizations’ a pour équivalent ‘La force du faible : Une perspective organisationnelle’ en français. Elle a pour objet d’élucider comment une organisation faible et vulnérable peut se transformer en une organisation forte et pérenne. En intégrant l’environnement interne à l’environnement externe, la question telle qu’elle est formulée n’a jamais été traitée à ce jour dans la littérature en management. Cette recherche vise à explorer ce vide selon différentes perspectives afin de renforcer la robustesse et la pertinence des résultats proposés. L’étude se compose précisément de quatre parties dont la particularité est de répondre à la même question via trois designs de recherche. La partie #1 analyse le sujet de recherche selon une posture d’extériorité. La partie #2 et la partie #3 l’étudient selon une posture d’intériorité. La partie #4 combine les deux postures antérieures par l’intermédiaire d’une métatriangulation. L’ensemble de la thèse gravite autour du terme underdog qui signifie sommairement, dans le cas présent, une organisation faible et vulnérable. Il est essentiel de noter que chaque partie est distincte des autres au niveau du rendu final mais qu’aucune partie n’aurait pu voir le jour en l’état sans l’apport des autres
This thesis entitled ‘Strengthening weak organizations’ translates to ‘La force du faible: Une perspective organisationnelle’ in French. It is intended to elucidate how a weak and vulnerable organization can transform into a strong and secure organization. By integrating the internal environment with the external environment, the question as formulated has never been investigated in the management literature before. This research aims to explore this void from different perspectives in order to beef up the robustness and relevance of the proposed findings. Specifically, the study consists of four parts whose distinctiveness lies in the examination of the same question using three research designs. Part #1 analyzes the topic from an outside perspective. Part #2 and Part #3 study the topic from an inside perspective. Part #4 combines the two previous stances by using metatriangulation. The whole thesis revolves around the term underdog which summarily equates herein to a weak and vulnerable organization. It is essential to note that each part is written as a standalone paper, but no part would have been possible without the contribution of the others

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Diehl, Sarah Kathryn. "Explaining Retention in Community-Based Movement Organizations." VCU Scholars Compass, 2004. http://scholarscompass.vcu.edu/etd/987.

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An individual's initial acceptance of a recruitment pitch from a community-based social movement organization is usually based upon minimal information about the group and its efforts. It is only during the subsequent period of orientation that new members begin to learn more about the organization. During this period, the retention of new members is dependent on the successful alignment of individual and organizational frames. The failure to achieve such an alignment is likely to result in the new member's departure from the organization. This study explores the frame alignment process during early orientation to community-based SMOs. Using nineteen qualitative interviews with three different community organizing efforts in Baltimore, the study suggests that organizational members feel most motivated to continue involvement when they feel that the organization is effective.

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Malm, Tobias. "Organiseringsprocesser i ett popband : bakom kulisser och mellan människor." Thesis, Stockholms universitet, Institutionen för pedagogik och didaktik, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-115597.

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Det finns ett gap mellan tanke och handling i mindre organisationer. Omedvetenhet om den egna verksamheten har lett till att både lyckad och misslyckad organisering getts missvisande förklaringar. Studiens syfte är därför att utveckla kunskap om och förståelse för organiseringsprocesser i mindre organisationer och specifikt i popband. Forskningsdesignen är en longitudinell fallstudie av ett popband. Metodologin har inspirerats av etnografi och har en abduktiv ansats. Den huvudsakliga datainsamlingstekniken har varit observation av chattande, men direkta observationer, intervjuer och reflektionsmöte har också genomförts. Resultaten visar hur popbandet organiseras i projekt och på vikten av komplexitet och den gemensamma mening som det kan skapa. Stöd har tagits i Czarniawskas organiseringsteori och Weicks teori om meningsskapande. Slutsatsen dras att ihållande och sammanhängande organiseringsprocesser är förbundna med kollektiva meningsprocesser. Strävan efter gemensam mening är en strävan efter att förverkliga organisationen som ett kollektiv. Implikationerna för välfungerande verksamhet i mindre organisationer föreslås vara att sträva efter komplexitet genom att involvera alla deltagares mest meningsfulla projekt i varandra, att schemalägga träffar och att sätta multipla deadlines, samt att undvika enväldigt ledarskap, att undvika konkurrerande kompiskollektiv, att undvika delegering och tilldelning av ansvarsområden och att undvika strävan efter en gemensam syn på verksamheten.
There is a gap between thought and action in smaller organizations. Unawareness of its own activities has led to misleading explanations for both successful and unsuccessful organizing. This study therefore aims to develop knowledge and understanding of processes of organizing in smaller organizations and specifically in pop bands. The research design is a longitudinal case study of a pop band. The methodology was inspired by ethnography and has an abductive approach. The main source for data collection has been observation of chatting, however direct observations, interviews and a meeting of stimulated recall has also been conducted. The results show how the pop band is organized in projects and the importance of complexity and the collective sense that it can make. Analysis is based on Czarniawska's theory of organizing and Weick's theory of sensemaking. It is concluded that sustained and coherent processes of organizing are associated with processes of collective sensemaking. An endeavor for collective sense is an endeavor to realize the organization as a collective. The implications for well-functioning activities in smaller organizations proposed to be to endeavor for complexity by involving the most sensible projects according to all participants into one another, and to schedule meetings and to have multiple deadlines, and avoid authoritarian leadership, avoid competing buddy collective, avoid delegation and allocation of areas of responsibility and avoid the pursuit of a common view.

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Simmons, Louise B. (Louise Bonnie). "Labor and neighborhood organizing in the context of economic restructuring : six organizations in Hartford, Connecticut." Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/77346.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1991.
Vita.
Includes bibliographical references (v. 2, leaves 452-458).
by Louise B. Simmons.
Ph.D.

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Idoeta, Fogelqvist Martin. "Safety culture implementation in organizations through the lens of sensemaiking." Thesis, Stockholms universitet, Psykologiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-108202.

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Even though safety culture in health care has been on the agenda for more than a decade, the implementations have been difficult. The aim of this study was to out of the sensemaking perspective, examine the process behind implementing safety culture. The present study tested a hypothetical model where open communication, clear information and leader safety attitude predict reporting incidents (part of safety culture) which in turn mediate to safety performance. Survey data was obtained from 104 employees at a Swedish hospital which has tried to implement safety culture recently. To test the model, structural equation modeling was used. Results showed a strong model fit and all factors predicted reporting incidents. Reporting incidents predicted safety performance and mediated between the predictors and safety performance. Thus, in line with theoretical background all three predictors seem to be important in the implementation process of safety culture.

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Filho, JoÃo da Motta Prado. ""Sense-making" in organizations: analysis for contribution to Brazilian studies." Universidade Federal do CearÃ, 2005. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3670.

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This dissertation aimed at analyzing how is currently theoretically textualized the thematic of sense construction and sense making, while phenomenon and process, within organizations. In short, it deepens into the âsense makingâ category, so it can be better assessed and studied within organizational setting. How could it be processed and under which terms analyzed? How are these studies in Brazil and worldwide? Amidst questions like these, the author elected to perform an explanatory independent bibliographic research, to strength the database that could highlight the state-of-art of this sensemaking category. The diversified range of study sources and the cultural differences between Anglo-American and Brazilian patterns recommended the usage of a transcultural sensibility for understanding issues in Brazil. Analyses were undertaken in connection with phenomenon and process as regarding to sense making, as well a brief review of current usages of sense making, sense-making and sense-making in Anglo-American academic literature. Karl Weickâs Sensemaking in organizations (1995) work was referred with his set of seven properties approach. It is obvious the entan-glement of the subject with themes from philosophy, sociology, psychology, politics, economics, ontology, phenomenology, among other areas. The complexity starts with the explanation of term âconstruÃÃo-de-sentidoâ, a neologism by the author used for sensemaking (while category designated for deeper appreciation in this study), between quotation marks and hy- phenated, distinguished among construÃÃo de sentido e construÃÃo do sentido. In search to furthering the understanding, the sense concept is emerged, paralleled with mean and meaning. An emphasis is placed to sense in its straightforward line to relationship, to communica- tion, and with the possibilities in relationships within organizational life. Links are made between sensemaking and strategic management, learning organizations, knowledge management, organizational theory, and organizational behavior, the later being elected for shelter of the category, despite proven its irrelevant presence it this context. The problematic is tied with abundant controversial and paradoxal situations within organizational contexts, lessened involvement of collaborators with organizational goals, and the disinterest of managers for complex aspects of human behavioral knowledge, the basic problem being the frequent human relational incoherence amidst the component parts of an organizational whole. This research aims at contributing to the discussion of the theme inside academy in Brazil, currently not sufficiently exploited, far way from general public and mangers. In addition, intends to amplify the conditions for empirical researches, diffuse e deepen the knowledge, and favor the vision of âmanage with the senseâ and administrate with sense consciousness the managerial processes. The approach of the seven characteristics compiled by Weick supports the discussion of sensemaking in organizations and is linked to HR Strategic and Technological Management, research line of this theoretical investigation. In the final considerations, the natural- ness of human cognitive process is accentuated, and questioned the expectations whether the phenomenon-process analyzed can be intentionally provoked, with social consciousness of social construction, and as a factor capable of detracting organizational ambiguities. Last, suggestions for empirical approaches are given, taking into account advantages and needs of multidisciplinary interactions, distinguishing philosophy, psychology, and sociology.
Esta dissertaÃÃo objetivou analisar como se textualiza teoricamente na atualidade a temÃtica da formaÃÃo e construÃÃo do sentido, enquanto fenÃmeno e processo, no Ãmbito organizacional. Enfim, aprofundar sobre a categoria da construÃÃo-de-sentido, a fim de que possa ser melhor avaliada e estudada dentro do cenÃrio organizacional. Como poderia se processar e sob que termos ser analisada? Como se encontram os estudos nessa Ãrea no Brasil e no mundo? Diante de questÃes como estas, o autor optou por realizar uma pesquisa bibliogrÃfica exploratÃria independente, para sedimentar uma base de dados que colaborasse na revelaÃÃo do estado- da-arte desta categoria âconstruÃÃo-de-sentidoâ. O espectro diversificado das fontes de estudo e as diferenÃas culturais entre os padrÃes Anglo-Americanos e Brasileiros recomendou a utilizaÃÃo da sensibilidade transcultural para o entendimento dos conteÃdos. AnÃlises foram elaboradas em conexÃo com fenÃmeno e processo, no que diz respeito Ã temÃtica construÃÃo-de-sentidoâ, assim como uma breve revisÃo sobre os usos correntes de sense making, sensemaking e sensemaking na literatura academia Anglo-Americana. A obra de Karl Weick, Sensemaking in Organizations (1995), foi referida com sua abordagem do conjunto das sete caracterÃsticas. Ã patente o intricamento do tema com Ãreas da filosofia, sociologia, psicologia, polÃtica, economia, ontologia, antropologia, etnologia, fenomenologia, dentre outros. A complexidade inicia-se com a explicaÃÃo do termo âconstruÃÃo-de-sentidoâ, para sensemaking (enquanto categoria designada para aprofundamento destes estudos) entre aspas e com hÃfens, indicando um neologismo criado pelo autor, distinguindo-o de construÃÃo de sentido e construÃÃo do sentido. Em busca de ampliar o entendimento, o conceito sentido Ã colocado em paralelo com significado e significaÃÃo. Ãnfase se dÃ ao sentido com linha direta na relaÃÃo, com a comunicaÃÃo, com as possibilidades nas relaÃÃes nos ambientes organizacionais. VÃnculos sÃo feitos entre sensemaking e as disciplinas de gestÃo estratÃgica, organizaÃÃes de aprendizagem, gestÃo do conhecimento, teoria das organizaÃÃes e comportamento organizacional, optando-se pelo acolhimento e avaliaÃÃo do termo por parte deste Ãltimo, apesar de demonstrada sua irrelevante presenÃa neste contexto. A problemÃtica prende-se a situaÃÃes controvertidas e paradoxais abundantes nos contextos organizacionais, ao reduzido envolvimento do colaborador com os objetivos da organizaÃÃo e o desinteresse dos gestores pelos aspectos complexos do conhecimento comportamental humano, constituindo o problema bÃsico a freqÃente inadequaÃÃo relacional humana entre as partes componentes de um todo organizacional. Esta pesquisa visa contribuir Ã discussÃo do tema na academia no Brasil, insuficientemente explorado, distanciado do pÃblico geral e dos gestores. AlÃm disso, objetiva ampliar condiÃÃes para pesquisas empÃricas, difundir e aprofundar o conhecimento e favorecer a visÃo de âgerir com o sentidoâ, e administrar com consciÃncia do sentido os processos administrativos. A abordagem das sete caracterÃsticas compiladas por Weick reforÃa o tÃpico âConstruÃÃo-de-Sentidoâ em OrganizaÃÃes e vincula-se Ã linha de pesquisa GestÃo EstratÃgica e TecnolÃgica de Pessoas. Dentre as consideraÃÃes finais Ã destacada a naturalidade do processo cognitivo do homem e Ã colocada em dÃvida a expectativa de que o fenÃmeno-processo analisado possa ser intencionalmente provocado com consciÃncia da construÃÃo social e como fator redutor de ambigÃidades organizacionais. Ao final sÃo apresentadas sugestÃes para abordagens empÃricas ressaltando-se as vantagens e necessidades das interaÃÃes multidisciplinares com destaque da filosofia, psicologia e sociologia.

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Odenholt, Gabriella, and Mikaela Danielsson. "Meningsskapandets olika vägar : En kvalitativ studie om meningsskapande kring hållbarhet på Staples." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-95876.

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Meningsskapande är ett forskningsområde som många forskare inom organisationsstudier har kommit att intressera sig för. Ett annat vanligt förekommande forskningsområde är hållbarhet. Hållbarhet är även något som många företag har blivit intresserade av att fokusera på. Dock finns det inte mycket tidigare forskning om meningsskapande kring hållbarhet i organisationer. Vi ville därför, genom en kvalitativ studie, öka förståelsen för det meningsskapande som sker kring hållbarhetsarbete i företag. Denna studie studerar hållbarhet i ett sammanhang av förändring för att se det meningsskapande som då sker. Detta resulterar i uppsatsens fokus; vad skapas det för mening kring hållbarhet och hur skapas den. För att möjliggöra denna studie har vi intervjuat åtta medarbetare och hållbarhetschefen på Staples. Hållbarhetschefen presenterade i sin intervju hur arbetet kring hållbarhet ser ut och vad Staples har för mål och visioner kring det. I de intervjuer som genomfördes med medarbetare fick de öppet prata och resonera kring hur de själva upplevde och förstod hållbarhetsarbetet. Efter en tolkning utifrån de nio respondenterna kunde vi finna att den etablerade förståelsen för hållbarhetsarbetet på Staples skiljde sig åt mellan medarbetarna. Vissa upplevde att det var svårtolkat, medan andra upplevde det som klart och tydligt.
Sensemaking is a research area that many researchers in organization studies have found interest in. Another common area for research is sustainability. Sustainability is also a subject that many companies have become interested in. However, there is not much previous research on sensemaking about sustainability in organizations. Therefore, we wanted to with a qualitative study increase the understanding of the sensemaking that occurs around sustainability in companies. This study studies sustainability in a context of change to see the meaning that is created. This results in the focus of the study; what kind of meaning is created about sustainability and how is it created. To enable this study, we have interviewed eight employees and the sustainability manager at Staples. In the interview with the sustainability manager, she presented the work that Staples does around sustainability and their goals and visions around it. In the interviews that were carried out with the employees, they talked openly about how they understood and experienced the sustainability work. After an interpretation, based on the nine respondents, we were able to find that the understanding of Staples’ sustainability work was differentiated between the employees. Some of them thought it was difficult to interpret, while others saw it as obvious and clearly.

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Dandelot, Damien. "La structure de la réalité sociale abstraite inhérente aux sociétés prescrites : La quiddité des liens et des structures de coopérations intra-organisationnels issus de l’activité réelle, dans le cas du processus de co-construction de sens découlant des décisions stratégiques." Thesis, Paris, CNAM, 2012. http://www.theses.fr/2012CNAM0833/document.

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Partant de l’idée que des filiales d’une entreprise sont en mesure de remettre en cause les décisions de la direction générale (maison-mère), l’approche holistique développée dans ce travail part du principe qu’une organisation peut être un « être », laissant entendre ainsi que les informations dont elle dispose seraient extérieures aux individus qui la composent. Ce qui conduit à s'interroger s’il est concevable d’ignorer l’individu dans une telle relation de domination. Cette thèse propose justement un modèle autour de résultats qui montrent la difficile exclusion de l’individu dans un contexte méta-organisationnel (dans lequel les membres seraient des organisations et non des individus). Dans cette veine, ce sont les dynamiques humaines de l’organisation qui sont au cœur de ce travail : il existe par et au travers de l’individu une dynamique issue de l’activité réelle qui permet de faire vivre l’organisation par elle-même, mais également qui permet au prescrit de cette dernière d’évoluer. Bien que les résultats obtenus montrent que l’organisation n’est pas un objet mort et sans force et qu’elle a bien la possibilité de vivre par elle-même, ce sont les individus qui — par leurs engagements conditionnels — permettent cette existence propre de l’organisation comme structure intra-consciente qui impose des droits et des obligations. Dans cette perspective, le modèle proposé vise à dessiner les structures de la réalité sociale abstraite (dénommé dans la recherche menée, l’Entité X) en montrant les forces et les contraintes organisationnelles qui pèsent sur les individus-membres, tout en relevant les capacités humaines à sortir des structures prescrites par la co-construction de liens et de structures transversales de coopérations issus de l’activité réelle
Based on the idea that the subsidiaries of a company are able to call into question the decisions of senior management (the parent company), the holistic approach developed in this study assumes that an organization can be a “being”, implying thereby that the information in its possession is external to the individuals who compose it. This raises the question of whether it is conceivable to ignore the individual in such a relationship of domination. This thesis proposes a model based on the results which show the difficult exclusion of the individual in a meta-organizational context (in which members would be organizations and not individuals). Along these same lines, the organization’s human dynamics are at the heart of this research: there exists by and through the individual a dynamic resulting from actual activity that allows the organization to live by itself, while also allowing prescribe to evolve. Although the results show that the organization is not a dead and strengthless object, and it has the opportunity to live by itself, it is the individuals who —through their conditional commitments— allow the separate existence of an organizational structure’s intra-consciousness, which imposes rights and obligations. In this perspective, the proposed model aims to draw the structures of abstract social reality (referred as Entity X in this study) by showing the strengths and organizational constraints that weigh on individual members, while raising the human capacity to emerge from the structures prescribed by the sensemaking of links and transversal structures for cooperation that originate from the actual activity

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Jolicoeur, Chantal. "La contribution du leadership à la construction de l'intelligence collective dans la production d'un bulletin de nouvelles télévisé." Thesis, Université d'Ottawa / University of Ottawa, 2012. http://hdl.handle.net/10393/20618.

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Cette recherche aborde la contribution du leadership à la construction de l’intelligence collective dans une équipe de travail qui produit un bulletin de nouvelles télévisé. L’intelligence collective est une façon de travailler qu’ont développée les organisations hautement fiables, c’est-à-dire les organisations où la moindre erreur peut mener à la catastrophe. En favorisant la capacité de s’adapter à un environnement en constante évolution, le développement de l’intelligence collective permet aux organisations d’être plus compétitives dans un univers imprévisible. Nous avons tenté de voir si les mécanismes de construction de l’intelligence collective étaient présents dans une salle des nouvelles et comment le leadership émergent contribuait à la construction de ces mécanismes. Nous avons mobilisé les théories du sensemaking et de l’organizing de Weick et avons étudié les interactions entre les acteurs de l’organisation en contexte. L’analyse a montré comment un leadership distribué parmi les membres a contribué à l’émergence des mécanismes de l’intelligence collective. L’originalité de ce travail repose sur la mise en relation de l’observation du leadership en émergence et de la construction de l’intelligence collective. En ce sens, nous croyons qu’il peut contribuer aux recherches sur l’intelligence collective en présentant concrètement comment elle se construit dans une équipe de travail.

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Goosen, Ryno Johannes. "Sense, signal and software : a sensemaking analysis of meaning in early warning systems." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/96132.

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Thesis (MPhil)--Stellenbosch University, 2014.
ENGLISH ABSTRACT: This thesis considers the contribution that Karl Weick’s notion of sensemaking can make to an improved understanding of weak signals, cues, warning analysis, and software within early warning systems. Weick’s sensemaking provides a framework through which the above mentioned concepts are discussed and analysed. The concepts of weak signals, early warning systems, and Visual Analytics are investigated from within current business and formal intelligence viewpoints. Intelligence failure has been a characteristic of events such as 9/11, the recent financial crisis triggered by the collapse of Lehman Brothers, and the so-called Arab Spring. Popular methodologies such as early warning analysis, weak signal analysis and environmental scanning employed within both the business and government sphere failed to provide adequate early warning in many of these events. These failures warrant renewed attention as to what improvements can be made and how new technology can enhance early warning analysis. Chapter One is introductory and states the research question, methodology, and delimits the thesis. Chapter Two sets the scene by investigating current conceptions of the main constructs. Chapter Three explores Weick’s theory of sensemaking, and provides the analytical framework against which these concepts are then analysed in Chapter Four. The emphasis is directed towards the extent of integration of frames within the analysis phase of early warning systems and how frames may be incorporated within the theoretical foundation of Visual Analytics to enhance warning systems. The findings of this thesis suggest that Weick’s conceptualisation of sensemaking provide conceptual clarity to weak signal analysis in that Weick’s “seed” metaphor, representing the embellishment and elaboration of cues, epitomizes the progressive nature of weak signals. The importance of Weick’s notion of belief driven sensemaking, in specific the role of expectation in the elaboration of frames, and discussed and confirmed by various researchers in different study areas, is a core feature underlined in this thesis. The centrality of the act of noticing and the effect that framing and re-framing has thereon is highlighted as a primary notion in the process of not only making sense of warning signals but identifying them in the first place. This ties in to the valuable contribution Weick’s sensemaking makes to understanding the effect that a specification has on identifying transients and signals in the resulting visualization in Visual Analytic software.
AFRIKAANSE OPSOMMING: Hierdie tesis ondersoek hoe Karl Weick se konsep van singewing ons insig teenoor swak seine, tekens, waarskuwingsanalise en sagteware binne vroeë waarskuwingstelsels verbeter. Weick se bydrae verskaf ‘n raamwerk waarbinne hierdie konsepte geanaliseer en ondersoek kan word. Die konsep van swak seine, vroeë-waarskuwing en visuele analise word binne huidige besigheidsuitgangspunte, en die formele intelligensie arena ondersoek. Die mislukking van intelligensie is kenmerkend van gebeure soos 9/11, die onlangse finansiёle krisis wat deur die ondergang van Lehman Brothers ingelei is, en die sogenaamde “Arab Spring”. Hierdie gebeure het ‘n wêreldwye opskudding op ekonomiese en politiese vlak veroorsaak. Moderne metodologieё soos vroeë waarskuwingsanalise, swaksein-analise en omgewingsaanskouing binne regerings- en besigheidsverband het duidelik in hul doelstelling misluk om voortydig te waarsku oor hierdie gebeurtenisse. Dit is juis hierdie mislukkings wat dit noodsaaklik maak om meer aandag te skenk aan hierdie konsepte, asook nuwe tegnologie wat dit kan verbeter. Hoofstuk Een is inleidend en stel die navorsingsvraagstuk, doelwitte en afbakkening. Hoofstuk Twee lê die fondasie van die tesis deur ‘n ondersoek van die hoof konsepte. Hoofstuk Drie verskaf die teoretiese raamwerk, die van Weick se singewingsteorie, waarteen die hoof konsepte in Hoofstuk Twee ondersoek word in Hoofstuk Vier. Klem word gelê op die diepte van integrasie en die toepassing van raamwerke in die analisefase van vroeё waarskuwingstelsels en hoe dit binne die teoretiese beginsels van visuele analise geïnkorporeer word. Die bevindinge van hierdie tesis spreek die feit aan dat Weick se konsepsualisering van singewing konseptuele helderheid rakende die begrip “swakseine” verskaf. In hierdie verband verteenwoordig Weick se “saad”- metafoor die samewerking en uitbouing van seine en “padpredikante” wat die progressiewe aard van swakseine weerspieёl. Die kernbeskouing van hierdie tesis is die belangrikheid van Weick se geloofsgedrewesingewing, veral die uitkoms van die bou van raamwerke asook die bespreking hiervan deur verskeie navorsers. Die belangrikheid van die aksie om seine op te merk, en die effek wat dit op die herbeskouing van raamwerke het, asook die raaksien daarvan in die eerste plek word beklemtoon. Laasgenoemde dui ook aan tot watter mate Weick se singewingsteorie ‘n bydrae maak tot visuele analise veral in ons begrip van die gevolg wat data of inligtingspesifikasie het op die identifisering van seine en onsinnighede in visualisering binne visuele analise-sagteware.

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Barton, Carol. "Employee Lived Experiences and Initiative Success in Arkansas Quality Award Recipient Organizations." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3277.

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Businesses with failed quality initiatives lose revenue, experience high expenses, and have fewer market opportunities. Researchers attribute failed quality initiatives to human and social factors. The purpose of this phenomenological study was to explore the lived experiences of employees in companies that received an Arkansas Governor's Quality Award between 2010 and 2015. No one knows how employees' experiences contribute to successful quality initiatives, or how their stories about their experiences influence quality management and continuous improvement. The conceptual framework consisted of Weick's theory of sense-making and Deming's system of profound knowledge. Data were collected via semistructured interviews with 11 participants across 8 organizations. Participants checked the member experience summary created from verbatim interview transcriptions analyzed per van Manen's whole-part-whole model. The analysis of the transcripts showed that participants' most meaningful experiences were those with people, followed by materials, feelings, time, and space. The study findings also showed that people transferred proven problem-solving methods from the workplace to their home and out into the community. The results of this study could contribute to positive social change by helping managers increase the potential for a successful quality initiative when they consider people's needs and contributions before adopting a set of quality management tools and practices.

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Greene, Laura Mary. "The rhetoric and reality gap : a sensemaking perspective on corporate social responsibility." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/71760.

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Thesis (MPhil)--Stellenbosch University, 2012.
ENGLISH ABSTRACT: The thesis investigates the gap between rhetoric and reality in how organisations use Corporate Social Responsibility (CSR) for marketing and brand differentiation. The rhetoric reality gap is the gap that develops between what organisations say they do and what they actually do. In terms of CSR, this gap is present as the phenomenon of greenwashing, whereby organisations embellish claims about their social and environmental activities. This leads to sceptical consumers and the discrediting of CSR activities in general. Left unmanaged, the gap presents significant reputation risk. However, the identification of the gap also has the potential for driving the organisation towards more responsible business practices. Previous research focused almost exclusively on organisations' CSR activities and the resultant outcomes and not on the views and judgments about CSR found inside organisations. A shift in focus towards the organisational sensemaking around CSR may better explain the dynamics of the rhetoric and reality gap. Basu and Palazzo's process model of sensemaking for the study of CSR, describes the cognitive, linguistic and conative aspects of sensemaking along seven dimensions to produce a CSR profile of organisations. The thesis uses Basu and Palazzo's model to study CSR in the food retail sector. Comparative case studies were undertaken in three of the largest retailers in South Africa in which various people involved with CSR were interviewed after Basu and Palazzo's (2008) model was operationalised. Thereafter a content analysis of the observed outcomes of organisations' CSR activities was undertaken. The observed outcomes were produced by analysing the organisations advertising strategy, website, use of social media, awards won, integrated reports and media reporting. Combining the content analysis with an analysis of the interviews produced a CSR profile for each of the cases which served as the basis for comparison. It was found that the rhetoric and reality gap of the organisations involved in this study could be explained by the organisations’ CSR profiles. The implications for the management of the rhetoric and reality gap varied between organisations. The success of the classification of the case studies meant that Basu and Palazzo’s model is able to produce a CSR profile for an organisation which can be linked to the observed CSR outcomes. In addition particular CSR profiles can explain the origins of specific rhetoric and reality gaps and how best to manage it.
AFRIKAANSE OPSOMMING: Die tesis ondersoek die retoriek en realiteitsgaping wat ontstaan uit organisasies se Korporatiewe Sosiale Verantwoordelikheidsinisiatiewe (KSV). Die retoriek en realitietsgaping is 'n verskil tussen wat organisasies sê hulle doen en wat hulle werklik doen. In terme van KSV is die gaping teenwoordig as die fenomeen van "greenwashing", waar organisasies hulle bydraes tot sosiale en omgewingsake oordryf. Dit lei tot skeptiese verbruikers en maak KSV-aktiwiteite verdag in die algemeen. As hierdie gaping nie bestuur word nie, kan dit bydra tot merkbare reputasie risiko vir organisasies. Die gaping is nie net 'n risiko nie, maar het ook die potensiaal om organisasies na meer verantwoordelike besigheidspraktyk te dryf. Vorige navorsing oor KSV fokus op organisasies se KSV-aktiwiteite en die uitkomste daarvan en nie op die sienings en oordele oor KSV binne organisasies self nie. Organisatoriese singewingsteorie verskuif die fokus na hoe organisasies sin maak oor KSV en kan die aard van die retoriek en realiteitsgaping beter beskryf as hoofstroom navorsing. Basu en Palazzo (2008) se proses-model van singewing vir die studie van KSV beskryf die kognitiewe, taal en konnatiewe aspekte van singewing oor sewe dimensies om 'n KSV-profiel van organisasies te ontwikkel. In die tesis word Basu en Palazzo se model geoperasionaliseer om KSV in die Suid-Afrikaanse voedsel kleinhandelsektor te bestudeer. Vergelykende gevallestudies is onder drie van die vier grootste kleinhandelaars in Suid-Afrika onderneem waartydens onderhoude met sleutelpersone betrokke by KSV gevoer is. Daarna is 'n inhoudsanalise van die waargenome KSV-uitkomste in elke geval onderneem. Hierdie uitkomste is die resultaat van 'n analise van advertensie-strategieë, webblaaie, gebruik van sosiale media, toekennings, geïntegreerde verslagdoening en media-dekking. Die KSV-profiel is saamgestel deur die inhoudsanalise met die analise van die onderhoude te kombineer. Daar is gevind dat die retoriek en realiteitsgaping van die betrokke organisasies deur die KSV-profiele verduidelik kan word. Die implikasies vir die bestuur van die gaping het gevarieer tussen die drie organisasies. Die sukses van die klassifikasie van die gevallestudies beteken dat Basu en Palazzo se model 'n KSV-profiel kan produseer wat met waargenome KSV-uitkomste verband hou. Verder kan spesifieke KSV-profiele die oorsprong van spesifieke gapings verduidelik en beginpunte bied vir die bestuur daarvan.

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Ryttare, Emma. "Change Management: A Key in Achieving Successful Cyber Security : A Multiple Case Study of Organizations in Sweden." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-74788.

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Purpose – The purpose of this study is to enhance the understanding of how organizations can improve their cyber security with change management. To fulfill the purpose, the following research questions were developed: RQ1: What are the key factors for effective change management in the context of cyber security? and RQ2: How can organizations manage these factors to improve cyber security? Method – A qualitative research method with an inductive approach was chosen. The empirical data collection was performed as a multiple case study with 16 semi-structured interviews with respondents from six organizations, and the data were analyzed through a thematic analysis. Result – The findings of this study is gathered in a framework for successful cyber security culture change that highlights each essential activity for how to improve cyber security with change management. It also shows when and how these activities should be performed, when to consider each leadership characteristic, and what employee sensemaking needs that should be considered during the process. Theoretical contribution – The study contributes to both cyber security literature and change management literature. It contributes to the cyber security literature by providing a processual model that illustrates the factors dependency of each other. Also, by adding the perspective of sensemaking, the study provides an overall picture, with both a leader and employee perspective, of how change management can be used to improve cyber security. Additionally, this study extends earlier change management literature by providing a sensemaking approach to the change process. Managerial implications – The study contributes with valuable insights for management in practice by presenting a framework that can help CISO’s, security consultants or other managers responsible for the organizations security to execute successful cyber security culture change. With the presented framework, they can plan, execute and sustain the change in the organization’s cyber security culture.

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Vazquez, Laura A. "The role of nonprofits in organizing the Latino community in Central Ohio." Diss., Connect to a 24 p. preview or request complete full text in PDF format. Access restricted to UC campuses, 2008. http://wwwlib.umi.com/cr/ucsd/fullcit?p1453589.

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Thesis (M.A.)--University of California, San Diego, 2008.
Title from first page of PDF file (viewed July 22, 2008). Available via ProQuest Digital Dissertations. Includes bibliographical references (p. 60-67).

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Lee, Kimberly Taylor. "Organizing Freedom: Collaboration Between the Freedmen's Bureau and Church-Supported Charitable Organizations in the Early Years of Reconstruction." Diss., Virginia Tech, 2019. http://hdl.handle.net/10919/101812.

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This case study examines why the Freedmen's Bureau, a Federal agency that existed within the War Department between 1865 and 1872, formed collaborative relationships with church-supported charitable organizations to establish schools during the Civil War Reconstruction Period in Virginia. This project examines the relationships between Freedmen's Bureau officials and the leadership of church-supported charitable organizations. Specifically, this project examines the formation of these relationships, the nature of the relationships that formed, the norms and values that shaped the relationships, and the impact those relationships had on education policy in the South. The examination of a historical federal agency through archival research methods generated findings that were consistent with current knowledge of the collaborative process. Preexisting relationships formed during the Civil War served as the foundation for collaborative relationships that formed between the Bureau and church-supported charitable organizations. These relationships were integral to the formation of schools that served formerly enslaved persons as well as other war refugees. Ultimately, political and social pressure facilitated the closing of the Bureau, but the schools remained, forming the foundation for public school systems throughout the South. Examining an extinct agency which worked alongside church-supported charitable organizations, shows that facets of collaborative governance occurred much earlier than presently identified, especially as it pertains to discrete steps in the collaboration process, specifically antecedent and initial conditions of collaboration, pre-existing relationships, and impacts of collaboration. The project also adds to the study of public administration as a field by extending the timeline of the practice of public administration. This dissertation also adds to the scholarship on the impact of race on policy implementation and administrative practice.
Doctor of Philosophy

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Manisaligil, Alperen. "(Re)creating Routines Through Stage Performances in Project-Based Organizations." Case Western Reserve University School of Graduate Studies / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=case1559927898501408.

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Ide, Michael Carl. "GRADUATE EMPLOYEES’ WORK AND ORGANIZING IN TODAY’S UNIVERSITY: A NEW SOCIAL MOVEMENT THEORY APPROACH TO INTERNAL AND EXTERNAL STRUGGLES." UKnowledge, 2012. http://uknowledge.uky.edu/sociology_etds/8.

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This is a mixed-methods comparative study of union and non-union graduate employees’ work experiences, following Wicken’s (2008) call for additional research into the graduate union movement. I used focus group interviews, finding that nonunionized participants had significantly more negative views of their work and faculty members than unionized participants. Non-unionized participants were also more likely to display greater internalization of neoliberal views and neoliberal subjectivity, and were more likely to see their problems in fatalistic terms. I found increased activity with the union to be associated with both decreased fear and anxiety as well as an increased sense of personal and collective agency in relation to work. These findings are analyzed using new social movement theories as well as the concepts of civil society, hegemony and counterhegemony, and cognitive liberation. I used quantitative data on employment trends in higher education institutions to investigate the concept of the neoliberal university, finding support for central claims of this concept: undergraduate education is increasingly reliant on part-time, un-tenured staff and graduate employees. I also quantitatively investigated the graduate employee union (GEU) movement at a nation-wide scale, finding many union local to conform to Fantasia and Stepan-Norris’ (2007) concept of “social movement unionism.”

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Svensson, Mariette. "Mötesplatsen att kunna träffas på. En studie om en mötesplats ur arrangörsperspektiv och brukarperspektiv." Thesis, Malmö högskola, Lärarutbildningen (LUT), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-36525.

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Mötesplats för alla är konceptet för Mötesplats Ljungdala, som är en mötesplats öppen för alla oavsett bakgrund. Syftet med studien är att öka förståelsen för fenomenet mötesplats, dels ur arrangörsperspektiv och dels ur brukarperspektiv. Studien fokuserar på hur mötesplatsen diskuteras som en del av fritiden och på vilket sätt personal och besökares uppfattningar kring mötesplatsen kan förstås och diskuteras utifrån meningsskapande. Kvalitativa intervjuer med personal och besökare utgör det empiriska materialet i studien. Mötesplatsen diskuteras främst genom spontana möjligheter och organiserade aktiviteter där de organiserade aktiviteterna i den här studien visar tendens på att vara det som motiverar besökare till att ta del av det som mötesplatsen erbjuder. Dialog och motivation lyfts fram i studien som viktiga i meningsskapande för en mötesplats.
The meeting place for all is the concept for Mötesplats Ljungdala, which is a meeting place that is open to all regardless of background. The aim of this study is to gain better understanding of the phenomenon of meeting place, both from the organizing perspective and from the user perspective. The study focuses on how the meeting place is being discussed as part of leisure time and the manner in which staff and visitors' perceptions about the meeting place can be understood and discussed on the basis of meaning. Qualitative interview with staff and visitors is the empirical evidence in this study. The meeting place is discussed mainly by spontaneous opportunities and organized activities in which the organized activities in this study shows tend to be it that motivates visitors to take part of what the meeting place offers. Dialogue and motivation highlighted in the study as important in sensemaking of a meeting place.

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Pizzo, Anthony Daniel. "THE DOVETAILING OF THE SPORT AND ESPORTS INDUSTRIES: THREE ESSAYS ON THE STRATEGIC MANAGEMENT OF SPORT ORGANIZATIONS." Diss., Temple University Libraries, 2019. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/577604.

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Tourism and Sport
D.B.A.
Esports, or competitive video gaming competitions, have grown in popularity to have millions of global fans, spectators, and participants. Sport organizations, including leagues and teams, are increasingly affiliating, or dovetailing, with esports organizations. Although the meteoric rise of esports presents sport organizations with growth opportunities to connect with these markets, esports remain shrouded in uncertainty, stigma, and stereotypes that impede the convergence of industries. The growing affiliation between these two industries allows researchers to gain insight into the strategic actions of sport organizations despite the institutional constraints that influence their behavior. This dissertation includes three essays that address—with respect to esports—the (1) strategic resources and core competencies of sport organizations; (2) sensemaking of actors within sport organizations; and (3) institutional creation strategies within heavily regulated fields. Essay one consists of an explanatory, qualitative study of professional sport teams diversifying into the esports industry. As sport organizations mature, they will need to seek growth opportunities beyond their core industry and compete with formally tangentially related firms. The nascent esports industry has been embraced by sport organizations (e.g., leagues, teams), many of whom use existing resources and best practices from traditional sport to manage their esports property. This trend provides a salient context to identify how sport organizations are using their resources in a new marketspace and what they can provide to non-sport organizations. Guided by strategic management perspectives of the resource-based view (RBV), knowledge-based view (KBV), and resource orchestration (RO), the purpose of essay one is to examine how sport organizations leverage their core competencies to create a sustainable competitive advantage. The findings support the hypothesis that the existing resources of sport organizations such as physical venues and existing departments (e.g., legal, marketing, sales departments) are used to support sport organizations operations in the esports industry. Moreover, the findings identify that the tacit knowledge embedded in the human capital of sport organizations is a salient resource that helps them generate a competitive advantage against non-sport organizations. While tacit knowledge is a driver of competitive advantage, it is the supporting structures and departments that allows sport organizations to use this knowledge efficiently and effectively. Thus, by operating at the intersection of sport, entertainment, and media, sport organizations are increasingly competing with formally tangentially related firms, and can use their embedded resources and structure when competing with these firms. Essay two focuses on the integration of esports by a first-mover sport organization. Essay two employs an exploratory case study of the Philadelphia 76ers of the National Basketball League (NBA) and their integration of an esports team. The 76ers were the first North American professional sports organization to purchase and integrate an esports team. Novel technologies and practices, such as esports, are surrounded by uncertainty and are generally met with resistance (Huber, 1990) with their integration contingent upon internal and external constituent support. Actors, individuals within the 76ers, had to position and garner support for esports, which are representative of the novel practices and technologies influencing the way sport organizations are managed. In essay two an institutional creation work perspective is linked with sensemaking and related constructs to examine how actors within the 76ers helped create and give meaning—sensemaking—to esports. The findings of essay two support how actors within the 76ers were able to foster a progressive culture to create a shared understanding of esports and use this understanding to influence the sensemaking of others—sensegiving. In particular, the 76ers linked the managerial components of operating a sports team to operating an esports team. Yet the 76ers were deliberate in their approach, limiting cross-promotions between the fanbases of the 76ers and their esports team. By connecting institutional creation work with sensemaking, essay two contributes to how actors can proactively take actions to garner constituent support. Moreover, the findings of essay two support that sensemaking is a critical antecedent of sensegiving, as a shared understanding within an organization is a necessary prerequisite to influence the sensemaking of others (i.e., sensegiving). Essay two provides actors within the field of sport integrating novel practices and activities (e.g., augmented and virtual reality, in-game sports betting, wearable fitness devices, mediated sports consumption) strategies to proactively garner support for their integration. Essay two focuses on the integration of esports by professional sport organizations. Essay three utilizes an exploratory qualitative approach to identify the institutional creation strategies associated with integrating collegiate esports programs within the heavily regulated field of U.S. collegiate athletics. The findings of essay three support how actors need to go beyond creating a shared understanding to integrate novel activities. Actors must also influence the cognitive schema of other actors to facilitate the integration of novel practices and activities. Specifically, they can build on the concept of sportification (Heere, 2018) to both communicate and present esports in a manner consistent with traditional sports, using the concept of sport as a legitimizing agent. Collectively, the three essays support how sport organizations can seize growth opportunities with respect to their institutional environment. Sport organizations must recognize their institutional confines, but also can be strategic in their actions by focusing on their financial performance and sustainability in lieu of their constraints. This research contributes to a deeper understanding regarding how the institutional and strategic concerns of sport organizations influence their efficient and effective management. The research lays a foundation for a stream of future research on the strategic growth and long-term viability of sport organizations both within and beyond the esports industry.
Temple University--Theses

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Rubin, Viktoria. "Bland stark medicin och lyxiga krämer : Om ledarskapsprocesser på apotek." Thesis, Stockholms universitet, Institutionen för pedagogik och didaktik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-188685.

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The Swedish pharmacies have gone through a period of many changes during the last decade, due to the deregulation of the pharmacy market in 2009. Beside the traditional mission to provide medicine and qualified advice to the citizens, a commercial mission with profitability demands has been added. The purpose of this study was to contribute to a new understanding of the leadership processes at pharmacies. The point of departure was a broadened perspective of leadership, where leadership is seen as the effects of social processes in organizing and understanding of the goals and aims of the work. The theoretical framework included theories of organizing, sensemaking and professionalism. The design of the study consisted of a case study based on participant observations and semi-structed interviews at two pharmacies. The findings showed that there were four institutional logics that explained and guided the employees’ behaviours; efficiency, sales, quality and customer satisfaction. Each logic was connected to certain characteristics of the leadership processes; the sensemaking of the direction of work and the organizing in action nets. The direction of work was understood either from the employees’ organizational or professional identity and the organizing consisted either of dense or sparse action nets. It was also apparent that the leadership processes for the different institutional logics were opposing to one another in several situations, which challenged the identities and hindered the collective understanding of the work. These institutional logics were also reflected in the pharmacies’ dual missions, where the aim for efficiency and sales formed the prerequisites for the business and the aim for quality and customer satisfaction represented the legitimacy of the profession and the organization.

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Campos, José Guilherme Ferraz de. "Lidando com trade-offs em relação à sustentabilidade corporativa: investigação à luz da perspectiva do sensemaking." Universidade de São Paulo, 2018. http://www.teses.usp.br/teses/disponiveis/12/12139/tde-05072018-114743/.

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A lógica do business case em que as organizações consideram aspectos sociais e ambientais apenas se trazem retorno econômico, historicamente, tem sido predominante e praticamente não questionada tanto na literatura quanto na prática. Recentemente, contudo, diante da piora de questões sociais e ambientais complexas, tem havido a conclamação para que as empresas adotem uma postura de não somente reduzir o impacto que geram como também tomar ações no sentido de que contribuam efetivamente com soluções para tanto. Ao assumirem tal postura, porém, as empresas precisam tomar decisões no cotidiano organizacional que envolvem lidar com paradoxos, isto é, situações em que ocorrem simultaneamente elementos contraditórios, ainda que relacionados. Isto porque, no caso da sustentabilidade corporativa, frequentemente, não é possível alinhar os três pilares da sustentabilidade, conciliar objetivos de curto, médio e longo prazo e atender simultaneamente o interesse de diversos stakeholders. Diante de tamanho desafio à prática organizacional, pesquisadores da área da sustentabilidade corporativa começaram a investigar a adoção de uma perspectiva integrativa da sustentabilidade, que pressupõe reconhecer a existência desses trade-offs, de forma a tentar gerenciá-los e acomodá-los. A presente pesquisa contribui para a literatura de sustentabilidade corporativa no que tange ao gerenciamento desses trade-offs ao propor como objetivo entender como as empresas significam e lidam com os trade-offs relacionados à sustentabilidade corporativa. Para atender tal objetivo, empregou-se uma estratégia de pesquisa baseada em estudos de casos múltiplos de dez empresas com modelos de negócios sustentáveis de dois setores diferentes. Como lente teórica de análise, adotou-se a perspectiva do sensemaking. A partir da análise das dez empresas estudadas, identificou-se 65 incidentes que envolviam um ou mais trade-offs em relação à sustentabilidade corporativa. Analisou-se, então, os incidentes com uma abordagem indutiva, gerando-se três resultados principais. Primeiro, identificou-se 13 vetores diferentes que abrangem os trade-offs relacionados à sustentabilidade corporativa, agrupados em quatro diferentes categorias. Segundo, propôs-se um modelo que ajuda a explicar como é o processo de construção de significado pelo qual as empresas passam ao se engajarem na acomodação dos trade-offs relacionados à sustentabilidade corporativa. Por fim, identificou-se 14 estratégias que as empresas podem se utilizar para acomodar os trade-offs agrupados em seis diferentes categorias.
The logic of business case in which organizations consider social and environmental aspects only if they bring economic returns has historically been predominant and practically unquestioned in both literature and practice. Recently, however, faced with the worsening of complex social and environmental issues, there has been a call for companies to struggle not only to reduce the impact they generate but also to take actions in order to effectively address solutions. When assuming such a position, however, companies need to make decisions in the organizational practice that involve dealing with paradoxes, that is, situations in which contradictory, yet related, elements occur simultaneously. This is because, in the case of corporate sustainability, it is often not possible to align the three pillars of sustainability, to reconcile short-, medium- and long-term objectives while simultaneously meeting the interests of various stakeholders. Faced with such a challenge to organizational practice, researchers in the area of corporate sustainability have begun to investigate the adoption of an integrative perspective of sustainability, which presupposes recognizing the existence of these trade-offs in order to accommodate and manage them. This research contributes to the corporate sustainability literature regarding the management of these trade-offs by proposing as aim to understand how companies make sense and deal with the trade-offs related to corporate sustainability. In order to achieve this, a research strategy based on multiple case studies of ten companies with sustainable business models from two different sectors was employed. As a theoretical lens of analysis, the sensemaking perspective was adopted. From the analysis of the ten companies studied, 65 incidents that involved one or more trade-offs in relation to corporate sustainability were identified. The incidents were then analyzed with an inductive approach, producing three main results. First, 13 different vectors that encompass trade-offs related to corporate sustainability were identified, grouped into four different categories. Second, a model has been proposed that helps to explain how the process of sensemaking occurs in companies engaged in the accommodation of trade-offs related to corporate sustainability. Finally, 14 strategies that companies can use to accommodate trade-offs were identified, grouped into six different categories.

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Koekemoer, Johannes Frederik. "A grounded theory analysis of networking capabilities in virtual organizing." Thesis, Pretoria : [s.n.], 2008. http://upetd.up.ac.za/thesis/available/etd-11102008-150737/.

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Frederick, Katelin. "Making Good: An Exploratory Study of the Socialization, Identity, and Sensemaking of Mission Trip Volunteers." TopSCHOLAR®, 2013. http://digitalcommons.wku.edu/theses/1267.

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This research explored how mission trip volunteers assume various roles throughout their volunteer experience. By seeing the various roles that emerge in mission volunteer work, the identities that they construct based upon these roles are revealed. Discovering the ways in which these roles and constructed identities affect the way that mission trip volunteers could potentially help colleges improve their recruitment messages and distinguish themselves from other institutions. Semi-structured interviews were conducted to obtain data from the participants, and the data were analyzed through a thematic, constant comparative method. Findings revealed the types of stories heard from other mission trip volunteers prior to serving, the impact of those stories on decisions to volunteer, the various identities that emerge while serving on a mission trip, and how mission trip volunteers make sense of their experiences after serving. This study applies several well-known aspects of organizational communication to the context of mission trip volunteers, offering new and interesting data. This study also provides practical implications for mission trip coordinators and individuals who might be interested in being a mission trip volunteer.

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Riccillo, Claudine Marie. "Equivocality in the university research office examining the organizing processes of the research administrator in interpreting and acting on equivocality in informational inputs /." To access this resource online via ProQuest Dissertations and Theses @ UTEP, 2008. http://0-proquest.umi.com.lib.utep.edu/login?COPT=REJTPTU0YmImSU5UPTAmVkVSPTI=&clientId=2515.

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Mohlakwana, Dibuleng Elizabeth. "Sensemaking, complexity and ERP systems adoption : a conceptual study with reference to Project Phakama in the City of Johannesburg." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20318.

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Thesis (MPhil)--Stellenbosch University, 2012.
ENGLISH ABSTRACT: This thesis provides an interpretation of what happens during Enterprise Resource Planning Systems (ERP) adoption in the Public Sector and in particular Local Government using Sensemaking and Complexity Theory. Chapter 1 outlines the background and objective of the thesis including the methodologies used. In Chapter 2 the theoretical foundations of the study are discussed. The theories are carefully meshed together to provide a new angle to interpret and analyse what takes place in ERP adoption. Chapter 3 provides a detailed description of the case study, Programme Phakama. Programme Phakama implemented an Enterprise Resource Planning solution in the City of Johannesburg. Chapter 4 contains an explanation of what happened in other projects with the same mandate within the public service elsewhere in the world. This in comparison to what happened in Project Phakama, to highlight the similarities or differences during the evolvement of the projects. The last two chapters provide the interpretation and recommendations using the conclusion arrived at in Chapter 4 from a Complexity and Sensemaking perspective. There are no right or wrong answers in ERP projects, only good or bad decisions. The number of changes to be managed in ERP projects is overwhelming. Therefore many projects are challenged, regardless of success, failure or abandonment.
AFRIKAANSE OPSOMMING: Hierdie tesis interpreteer aspekte van die implementeringsproses van ‘Enterprise Resource Planning Systems’ (ERP) in die openbare sektor, en in die besonder op plaaslike regeringsvlak. Die interpetasie word gedoen met behulp van die sinmakingteorie van KE Weick en van kompleksiteitsteorie. Hoofstuk 1 bied ‘n oorsig oor die agtergrond en doelstelling van die tesis, sowel as die metodologiese aanpak. In hoofstuk 2 word die teoretiese grondslae van die tesis bespreek. Die teorie word geïntegreer om ‘n nuwe perspektief op die analise van ERP implementering te kan gee. Hoofstuk 3 bied ‘n gedetailleerde beskrywing van die geval wat hier ondersoek word, naamlik ‘Programme Phakama’ wat die implementering van ‘n ERP in die stad van Johannesburg behels het. Hoofstuk 4 span die net wyer om vergelykende gegewens van soortgelyke projekte elders te beskryf. Hoofstuk 5 ontleed die problematiek en toon dat die gebruik van kompleksiteitsteorie en insig in sinmaking help om die verskynsel beter te begryp. Hoofstuk 6 maak gevolgtrekkings vir die bestuur van sodanige projekte.

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Sloan, Michael. "A misguided quest for legitimacy the Community Relations Department of the Southern Organizing Committee of the CIO During Operation Dixie, 1946-1953 /." unrestricted, 2006. http://etd.gsu.edu/theses/available/etd-04252006-222258/.

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Thesis (M.A.)--Georgia State University, 2006.
Title from title screen. Michelle Brattain, committee chair; Charles Steffen, committee member. Electronic text (110 p.) ; digital, PDF file. Description based on contents viewed May 18, 2007. Includes bibliographical references (p. 105-110).

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Nordin, Kathya. "Making sense of leaders’ perceptions about effectiveness in communication during a crisis." Thesis, Mittuniversitetet, Institutionen för medie- och kommunikationsvetenskap, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-41489.

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Nowadays crisis leadership must display greater representation in organizational studies for the reason that leadership organizing capability is constituted through communication. This hesis employs a sensemaking perspective to obtain a broader understanding of the ways leadership unfolds under abrupt uncertain circumstances that are also vulnerable to changes in the environment, such as crises. Besides, this study presents the particularity of delving into the centrality of communication from a constructionist view in order to understand how crisis leadership is constituted through the communicative interactions of individuals. In order to do this, this qualitative study displays the sensemaking of 20 Swedish crisis managers to get their own perceptions of communication effectiveness in crisis management, how they make sense of self-identity in the role of crisis leadership, and the part of communication in the meaning construction of realities during a crisis. The results display that crisis leaders recognize the fundamental role of communication in the meaning-construction and to maintain a shared sense of meaning among individuals. Crisis leaders concern about communicating stories of learning, and following-up. They show a high sensitivity to anticipate the crisis and emphasize that effective communication builds good relationships between networks. Managers acknowledge that good communication skills ensure effective leadership during a crisis. In making sense of crisis leadership this study shows the intersection of leadership, organizing, and communication as intertwined processes.
Krisledarskap är ett område som behöver undersökas mer, särskilt eftersom den organiserande funktionen ledare har vid en kris utgörs av kommunikation. Denna master-uppsats använder teorier om meningsskapande för att nå en bredare förståelse för hur ledarskap utövas kommunikativt under osäkra omständigheter och svåra situationer i omgivningen såsom kriser. Undersökningen utgår från en konstruktivistisk syn på kommunikationens centrala roll för att förstå hur krisledarskapet formas genom individers interaktion. Studien omfattar intervjuer med 20 svenska krishanterare som skapar mening kring sina erfarenheter och uppfattningar om effektiv kommunikation vid krishantering, hur de förstår sin egen identitet i rollen som krisledare samt kommunikationens betydelse för att skapa bilder av verkligheten under en kris. Resultaten visar att krisledare betonar den grundläggande betydelse som kommunikation har för meningsskapandet och för att upprätthålla en delad och gemensam förståelse bland individer vid en kris. Krisledare är engagerade i att kommunicera historier som bidrar till lärande vid uppföljningar efter kriser. De visar ocskå en stor känslighet och förmåga att kunna förutse kriser och betonar att effektiv kommunikation bygger goda relationer i nätverk som är viktiga i krishanteringen. Krisledarna betonar även att god kommunikationsförmåga säkerställer effektivt ledarskap under en kris. Denna studie visar att det är i skärningspunkten mellan ledarskap, organisering och kommunikation som krisledarskapet uppstår i sammanflätade processer.

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Zhang, Cui. "Analyzing the changing pattern of strategies for organizing mega-sporting events in China." Thesis, University of Macau, 2006. http://umaclib3.umac.mo/record=b1874194.

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Villar, Eula Bianca Joves. "Architecting Purpose-Driven Improvisation towards Organizational Effectiveness in Extreme Environments: Case Narratives from Organizations during Typhoon Haiyan." Doctoral thesis, Universitat Ramon Llull, 2018. http://hdl.handle.net/10803/664391.

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Aquesta dissertació doctoral es centra en les discussions acadèmiques que afecten a l'organització de processos en entorns de desastre. En particular, la recerca principal és ‘de quina manera la interacció dels atributs a nivell individual i col·lectiu de les accions improvisades de les organitzacions expliquen com aconsegueixen els seus objectius, p.e. ser eficaços, en contextos extrems?'. Fent servir una estratègia metodològica d’estudis de casos, emergeixen narratives de dos perfils d'organitzacions que eren crítiques per a la fase de resposta i de recuperació del Tifó Haiyan del 2013. La contribució principal d’aquest treball té dos vessants. Primer, es proposa que la improvisació, malgrat la seva naturalesa emergent, està guiada per un propòsit concret, doncs facilita a les organitzacions aconseguir els seus objectius preestablerts. Això succeeix a través de dos efectes: (a) l'efecte buffering, i (b) l'efecte connection-seeking. Segon, s’infereix que les improvisacions amb un propòsit concret estan promogudes per diverses narracions que interaccionen a nivell individual i col·lectiu. Tres narracions sorgeixen: (a) una interacció complementària entre els atributs a nivell individual i col·lectiu, on tots dos, l'individual i l'organitzatiu juguen una funció similar per promoure una improvisació amb un propòsit concret (b) una interacció gestionada a nivell individual, en que l’acció individual apareix més pronunciada en la decisió d'improvisar a nivell de cada propòsit concret, i (c) una interacció que s’adhereix la norma, on el paper de l'organització precedeix la posició individual en la decisió d'improvisar en el propòsit concret.
Esta disertación doctoral se sitúa la discusión académica que afecta a la organización de procesos en entornos de desastre. En particular, la investigación principal es ‘de qué manera la interacción de los atributos a nivel individual y colectivo de las acciones improvisadas de las organizaciones explican cómo pueden esas alcanzar sus objetivos, i.e. ser eficaz, en contextos extremos?' Utilizando una estrategia metodológica de estudio de casos, emergen narrativas de dos perfiles de organizaciones que fueron críticas en la fase de respuesta y de recuperación del Tifón Haiyan del 2013. La contribución principal del trabajo tiene dos vertientes. Primero, se propone que la improvisación, a pesar de su naturaleza emergente, está guiada por propósito concreto, ya que facilita a las organizaciones conseguir sus objetivos preestablecidos. Esto ocurre a través de dos efectos: (a) el efecto buffering, y (b) el efecto connection-seeking. Segundo, se infiere que una improvisación con propósito concreto está promovida por varias narrativas de interacción a nivel individual y colectivo. Surgen tres narrativas: (a) una interacción complementaria entre los atributos a nivel individual y colectivo, donde ambos, el individual y la organización juegan una función similar al promover la improvisación con propósito concreto (b) una interacción gestionada a nivel individual, en que la acción individual resulta más pronunciada en la decisión de improvisar con propósito concreto, y (c) una interacción que se adhiere a la norma, en que el rol de la organización precede la posición individual en la decisión de improvisar con un propósito concreto.
This dissertation positions itself within the scholarly conversations on organizing processes in disaster environments. In particular, the main research inquiry is ‘how does the interaction of individual and collective level attributes among improvised actions of the organizations explain how they can realize their goals, i.e. be effective, in extreme contexts?’. Using a case strategy approach, it surfaces narratives of two profiles of organizations that were critical to the response and recovery phase of the 2013 Typhoon Haiyan. The main contribution of the work is two-fold: First, it infers that improvisation, despite its emergent nature, is purpose-driven, as it allows organizations to consciously realize their pre-established goals. This occurs through two effects: (a) the buffering effect, and (b) the connection-seeking effect. Second, it infers that purpose-driven improvisation is enabled by various narratives of interaction between the individual and collective level attributes. Three narratives are emergent: (a) a complementary interaction between the individual- and collective-level attributes, where both the individual and the organization play an equal role in enabling purpose-driven improvisation (b) an individually-maneuvered interaction, where the individual positionality is more pronounced in the enactment of purpose-driven improvisation, and (c) rule-abiding interaction, where the role of the organization precedes the individual positionality in the enactment of purpose-driven improvisation.

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Ericsson, Ulf. "Om organisering av det regenerativa arbetet : samtal om roll, process och interaktivt meningsskapande." Doctoral thesis, KTH, Industriell arbetsvetenskap, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-13210.

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The focal point of this thesis is an interest in the phenomena of regenerative work, which is a work that has the potential of recreating and developing human resources and energy. The aim is to make a contribution, by presenting a supplementary perspective, to this area of research by considering regenerative work through a process perspective where the centre of interest is transferred from being a question of what to a question of how? The guiding research question is as follows: How could the organizing processes of regenerative work be understood? - more specifically - through an interactive approach the purpose is to describe, analyze and understand those everyday processes that have implications for regenerative work. This general inquiry took place at a number of wards/departments at a hospital in southern Sweden. Above all, the empirical focus concentrated on two specific occurrences: (1) an implementation of a new work model at the various wards/departments and (2) the function of the ward managers and their work situation. Empirical material was collected in collaboration with assistant nurses, registered nurses and ward managers through forum dialogues, interviews and observations. Narratives as formation of knowledge are a significant tool that constitutes an important foundation of this thesis. The chain of events and actions of complex processes are thus interpreted and understood by means of using narratives as a research device. The narrative form was also a source of inspiration for a large portion of the results presentation. The comprehension of the construction of experiences that may be related to regenerative work must be interpreted and understood beyond an individualistic perspective. Overconfidence in rules and routines, and a predetermined execution of the work proved also to be problematic in a complex and symbolically charged reality. Consequently, regenerative work must be understood in the light of a reality/world that consists of regularities and irregularities as well as predictability and unpredictability. It is in the complexity of such worlds, actors are required to interpret what their work/assignment is about and to carry it out satisfactory and to the best of their ability. Hence, two crucial questions are derived: How is the work/assignment interpreted? Are their prerequisites in the organization enabling and supporting good performances? In conclusion, these two questions are interconnected and discussed further in view of local basic conditions for conversation and action as well as leadership in terms of organizing for sensemaking.
QC20100701

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Sahin, Bahadir. "Factors Influencing Effectiveness of Interorganizational Networks Among Crisis Management Organizations: A Comparative Perspective." Doctoral diss., Orlando, Fla. : University of Central Florida, 2009. http://purl.fcla.edu/fcla/etd/CFE0002709.

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Meisiek, Stefan. "Beyond the emotional work event : social sharing of emotion in organizations." Doctoral thesis, Stockholm : Economic Research Institute, Stockholm School of Economics [Ekonomiska forskningsinstitutet vid Handelshögsk.] (EFI), 2003. http://www.hhs.se/efi/summary/628.htm.

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Dissertations / Theses on the topic 'Organizing and sensemaking in organizations'

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