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1

O’Reilly-Foley, Georgina. "Nurse-patient relationships." Nursing Standard 32, no. 11 (November 8, 2017): 64–65. http://dx.doi.org/10.7748/ns.32.11.64.s36.

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Pullen, Richard L., and Tabatha Mathias. "Fostering therapeutic nurse-patient relationships." Nursing Made Incredibly Easy! 8, no. 3 (May 2010): 4. http://dx.doi.org/10.1097/01.nme.0000371036.87494.11.

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3

Dinç, Leyla, and Chris Gastmans. "Trust in nurse–patient relationships." Nursing Ethics 20, no. 5 (February 20, 2013): 501–16. http://dx.doi.org/10.1177/0969733012468463.

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The aim of this study was to report the results of a literature review of empirical studies on trust within the nurse–patient relationship. A search of electronic databases yielded 34 articles published between 1980 and 2011. Twenty-two studies used a qualitative design, and 12 studies used quantitative research methods. The context of most quantitative studies was nurse caring behaviours, whereas most qualitative studies focused on trust in the nurse–patient relationship. Most of the quantitative studies used a descriptive design, while qualitative methods included the phenomenological approach, grounded theory, ethnography and interpretive interactionism. Data collection was mainly by questionnaires or interviews. Evidence from this review suggests that the development of trust is a relational phenomenon, and a process, during which trust could be broken and re-established. Nurses’ professional competencies and interpersonal caring attributes were important in developing trust; however, various factors may hinder the trusting relationship.
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4

Luker, Austin, Hogg, Ferguson, and Smith. "Nurse–patient relationships: the context of nurse prescribing." Journal of Advanced Nursing 28, no. 2 (August 1998): 235–42. http://dx.doi.org/10.1046/j.1365-2648.1998.00788.x.

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Makino, Koji, and Hayato Higa. "The Process of Nurse Dedication in Patient–Nurse Relationships." Journal of Japan Academy of Nursing Science 41 (2021): 37–44. http://dx.doi.org/10.5630/jans.41.37.

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6

Edwards, Margaret. "Patient-nurse relationships: using reflective practice." Nursing Standard 10, no. 25 (March 13, 1996): 40–43. http://dx.doi.org/10.7748/ns.10.25.40.s44.

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7

Taylor, Susan G. "Rights and Responsibilities: Nurse-Patient Relationships." Image: the Journal of Nursing Scholarship 17, no. 1 (December 1985): 9–13. http://dx.doi.org/10.1111/j.1547-5069.1985.tb01406.x.

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Mok, Esther, and Pui Chi Chiu. "Nurse-patient relationships in palliative care." Journal of Advanced Nursing 48, no. 5 (December 2004): 475–83. http://dx.doi.org/10.1111/j.1365-2648.2004.03230.x.

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Nowakowski, Loretta. "Complexities and clarity in nurse-client and nurse-patient relationships." Journal of Professional Nursing 1, no. 4 (July 1985): 212–16. http://dx.doi.org/10.1016/s8755-7223(85)80157-5.

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Feo, Rebecca, Philippa Rasmussen, Rick Wiechula, Tiffany Conroy, and Alison Kitson. "Developing effective and caring nurse-patient relationships." Nursing Standard 31, no. 28 (March 8, 2017): 54–63. http://dx.doi.org/10.7748/ns.2017.e10735.

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Raudonis, Barbara. "Empathic Nurse-Patient Relationships in Hospice Nursing." Hospice Journal, The 10, no. 1 (May 3, 1995): 59–74. http://dx.doi.org/10.1300/j011v10n01_05.

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12

Raeve, Louise de. "Trust and trustworthiness in nurse-patient relationships." Nursing Philosophy 3, no. 2 (July 2002): 152–62. http://dx.doi.org/10.1046/j.1466-769x.2002.00090.x.

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Yang, Ke-Ping. "Relationships Between Nurse Staffing and Patient Outcomes." Journal of Nursing Research 11, no. 3 (September 2003): 149–58. http://dx.doi.org/10.1097/01.jnr.0000347631.87723.de.

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14

Raudonis, Barbara M. "Empathic Nurse-Patient Relationships in Hospice Nursing." Hospice Journal 10, no. 1 (March 1995): 59–74. http://dx.doi.org/10.1080/0742-969x.1995.11882782.

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Conroy, Tiffany, Rebecca Feo, Rose Boucaut, Jan Alderman, and Alison Kitson. "Role of effective nurse-patient relationships in enhancing patient safety." Nursing Standard 31, no. 49 (August 2, 2017): 53–63. http://dx.doi.org/10.7748/ns.2017.e10801.

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McQueen, Anne. "Nurse-patient relationships and partnership in hospital care." Journal of Clinical Nursing 9, no. 5 (September 2000): 723–31. http://dx.doi.org/10.1046/j.1365-2702.2000.00424.x.

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17

Mori, Hidemi, and Hisao Osada. "Effects of codependent tendencies in nurse-patient relationships." Japanese Journal of Health Psychology 20, no. 2 (2007): 61–68. http://dx.doi.org/10.11560/jahp.20.2_61.

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18

Artinian, Nancy Trygar. "Strengthening Nurse-family Relationships in Critical Care." AACN Advanced Critical Care 2, no. 2 (May 1, 1991): 269–75. http://dx.doi.org/10.4037/15597768-1991-2012.

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Establishing relationships with families in critical care is an essential part of high quality care. Critical care nurse-family relationships are important to the patient and family and also benefit the nurse. Thus, nurse-family relationships should be started when families first enter the critical care environment. Cooperative and collaborative relationships require negotiation and must consider the needs of the family as well as the nurse. Barriers need to be overcome before critical care nurse-family relationships can develop. Possible barriers include limited time, perceptions that families are stressors, dysfunctional response styles, and premature judgments. Essential qualities of successful relationships include: trust, respect, empathy, warmth, sensitivity, and touching, when appropriate. Each of these qualities is dependent on the verbal and nonverbal skills of the critical care nurse. As with anything worthwhile, relationship skills take practice to develop, involving a commitment to the importance of nurse-family relationships in critical care
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19

MacPhee, Maura, V. Dahinten, and Farinaz Havaei. "The Impact of Heavy Perceived Nurse Workloads on Patient and Nurse Outcomes." Administrative Sciences 7, no. 1 (March 5, 2017): 7. http://dx.doi.org/10.3390/admsci7010007.

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This study investigated the relationships between seven workload factors and patient and nurse outcomes. (1) Background: Health systems researchers are beginning to address nurses’ workload demands at different unit, job and task levels; and the types of administrative interventions needed for specific workload demands. (2) Methods: This was a cross-sectional correlational study of 472 acute care nurses from British Columbia, Canada. The workload factors included nurse reports of unit-level RN staffing levels and patient acuity and patient dependency; job-level nurse perceptions of heavy workloads, nursing tasks left undone and compromised standards; and task-level interruptions to work flow. Patient outcomes were nurse-reported frequencies of medication errors, patient falls and urinary tract infections; and nurse outcomes were emotional exhaustion and job satisfaction. (3) Results: Job-level perceptions of heavy workloads and task-level interruptions had significant direct effects on patient and nurse outcomes. Tasks left undone mediated the relationships between heavy workloads and nurse and patient outcomes; and between interruptions and nurse and patient outcomes. Compromised professional nursing standards mediated the relationships between heavy workloads and nurse outcomes; and between interruptions and nurse outcomes. (4) Conclusion: Administrators should work collaboratively with nurses to identify work environment strategies that ameliorate workload demands at different levels.
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20

Olson, Joanne K. "Relationships Between Nurse-Expressed Empathy, Patient-Perceived Empathy and Patient Distress." Image: the Journal of Nursing Scholarship 27, no. 4 (December 1995): 317–22. http://dx.doi.org/10.1111/j.1547-5069.1995.tb00895.x.

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Finch,, Linda P. "Nurses’ Communication with Patients: Examining Relational Communication Dimensions and Relationship Satisfaction." International Journal of Human Caring 9, no. 4 (June 2005): 14–23. http://dx.doi.org/10.20467/1091-5710.9.4.14.

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Effective communication between nurse and patient is paramount in establishing the relationship that provides the basis for patient care that influences healthcare outcomes. This study examined the dimensions of nurse-patient relational communication, identified the importance of nurses’ use of patient-preferred Relational Preference behaviors, and explored nurses’ satisfaction with nurse-patient interactions. The Nurse-Patient Communication Survey instrument asked nurses to recall a specific communication event with a patient. Responses implied a two-dimensional model of nurse-patient communication composed of caring and composure. Nurses had high levels of relational satisfaction that were positively and significantly associated with the use of Relational Preference behaviors. Post hoc testing revealed the caring communication dimension significantly contributed to nurses’ overall satisfaction with patient relationships.
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Thibeault, Catherine. "An Interpretation of Nurse–Patient Relationships in Inpatient Psychiatry." Global Qualitative Nursing Research 3 (January 2016): 233339361663046. http://dx.doi.org/10.1177/2333393616630465.

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Cziraki, Karen, Carol Wong, Michael Kerr, and Joan Finegan. "Leader empowering behaviour: relationships with nurse and patient outcomes." Leadership in Health Services 33, no. 4 (September 28, 2020): 397–415. http://dx.doi.org/10.1108/lhs-04-2020-0019.

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Purpose This study aims to test a model examining the impact of leader empowering behaviour on experienced nurses’ self-efficacy, interprofessional collaboration, job turnover intentions and adverse patient outcomes. Design/methodology/approach Structural equation modelling in Mplus was used to analyse cross-sectional survey data from experienced nurses in Alberta, Ontario, and Nova Scotia, Canada (n = 478). Findings The results supported the hypothesized model: (164) = 333.021, p = 0.000; RMSEA = 0.047; CFI = 0.965; TLI = 0.959; SRMR = 0.051. Indirect effects were observed between leader empowering behaviour and nurses’ assessment of adverse events and leader empowering behaviour and nurses’ job turnover intentions through interprofessional collaboration. Research limitations/implications Leader empowering behaviour plays a role in creating collaborative conditions that support quality patient care and the retention of experienced nurses. Practical implications The findings will be of interest to academic and hospital leaders as they consider strategies to retain experienced nurses, such as nurse manager selection, development and performance management systems. Originality/value The influx of new graduate nurses to the nursing profession and changing models of care requires the retention of experienced nurses in the workforce. The findings suggest that leader empowering behaviour and interprofessional collaboration are important factors in supporting quality patient care and stabilizing the nursing workforce.
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24

MALLOCH, KATHY. "Nurse-Patient Relationships: Essential Skills for Expert Nursing Practice." Creative Nursing 6, no. 4 (January 2000): 12–13. http://dx.doi.org/10.1891/1078-4535.6.4.12.

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25

Rainbow, Jessica G., Diane Ash Drake, and Linsey M. Steege. "Nurse Health, Work Environment, Presenteeism and Patient Safety." Western Journal of Nursing Research 42, no. 5 (July 11, 2019): 332–39. http://dx.doi.org/10.1177/0193945919863409.

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Presenteeism is linked to negative outcomes for patients, nurses, and health care organizations; however, we lack understanding of the relationships between nurse fatigue, burnout, psychological well-being, team vitality, presenteeism, and patient safety in nursing. Therefore, the two aims of this study were: (a) to examine the fit of a literature-derived model of the relationships between presenteeism, psychological health and well-being, fatigue, burnout, team vitality, and patient safety; and (b) to examine the role of presenteeism as a mediator between patient safety and the other model variables. Survey data were analyzed using Composite Indicator Structural Equation (CISE) modeling, a type of structural equation modeling. Model fit was acceptable with multiple significant relationships. Presenteeism due to job-stress mediated multiple relationships to patient safety. Our findings indicate that focusing on job-stress presenteeism may be relevant for this population and may offer additional insight into factors contributing to decreased nurse performance and the resulting risks to patient safety.
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M. Pool, Natalie. "Nurses' Experiences of Establishing Meaningful and Effective Relationships With American Indian Patients in the Cancer Care Setting." SAGE Open Nursing 5 (January 2019): 237796081982679. http://dx.doi.org/10.1177/2377960819826791.

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Introduction The establishment of caring relationships with racial and ethnic minority populations is challenging for many cancer care nurses. Nurses serving American Indian (AI) patients frequently encounter population-specific issues, yet their experiences are largely unknown. Objective The purpose of this study was to describe the meaning of the AI patient–cancer care nurse relationship from nurses' perspectives. The study included three objectives: (a) to describe the immediate experiences of nurses that have engaged in cancer care relationships with AI patients, (b) to identify the underlying structures of the AI patient–cancer care nurse relationship as described by nurses, and (c) to interpret the meaning of the patient–nurse relationship within the context of AI cancer care experiences. Methods This was an interpretive phenomenological study using a hermeneutical process for data collection and analysis of multiple, exploratory interviews. Thematic reduction was completed to explicate the fundamental structures of this particular relationship. Reduction of individually situated themes resulted in seven shared meta-themes including from task to connection; unnerving messaging; we are one; the freedom of unconditional acceptance; attuning and opening; atoning for the past, one moment at a time; and humanizing the inhumane. Results Nine cancer care nurses participated. Reconstitution of data and reflective writing suggested that the essential meaning of the AI patient–cancer care nurse relationship was expressed in contradictory yet simultaneous patterns for nurses. Nurses sought synchronicity with their AI patients despite their contextual differences and similarities, yet most lacked adequate cultural safety training. Being in relationship provided nurses great purpose within the universal human context of caring. Conclusions Results contribute to the development of interventions designed to improve both the AI cancer care experience and the support and training of nurses. The mutually dependent nature of the patient–nurse relationship implies that strengthening and improving support for one entity may in turn positively impact the other.
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Boxley, Christian, Lucy Stein, Rachel Wynn, Kristen Miller, Raj Ratwani, Brett Fegley, and Krista Ratwani. "Exploring Relationships Between Nurse-Patient Interactions and Duration of Emergency Room Triage." Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care 8, no. 1 (September 2019): 270–72. http://dx.doi.org/10.1177/2327857919081064.

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We observed nurse-patient interactions during triage in an emergency department over the course of a two-month period. After 161 observations, we found no significant correlation between the percentage of interaction attributed to the patient and the amount of time the patient spent in triage. Additionally, this study found no correlation between the types of questions the nurse asks and the time patients spend in triage.
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de Raeve, Louise. "The Modification of Emotional Responses: a problem for trust in nurse-patient Relationships?" Nursing Ethics 9, no. 5 (September 2002): 466–71. http://dx.doi.org/10.1191/0969733002ne536oa.

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This article examines one aspect of the criticism of inauthenticity that can be levelled against the trustworthiness of professional relationships in general and nurse-patient relationships in particular. The overall question is: are such relationships inherently trustworthy or untrustworthy, from the patient’s point of view? The author concludes that, in spite of legitimate grounds for concern, and while it remains true that nurse-patient relationships may be untrustworthy, they are not inherently so for reasons of inauthenticity relating to emotional labour. The arguments used to defend this claim take their force from the idea that different criteria may be needed to assess the authenticity of nurse-patient relationships from those used to evaluate authenticity in ordinary social relationships. The utility of Hochschild’s idea of ‘deep’ acting, as offering a useful model for the management of emotions in nursing, is examined and rejected.
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Nadeau, Katie, Kerri Pinner, Katie Murphy, and Kristin M. Belderson. "Perceptions of a Primary Nursing Care Model in a Pediatric Hematology/Oncology Unit." Journal of Pediatric Oncology Nursing 34, no. 1 (July 7, 2016): 28–34. http://dx.doi.org/10.1177/1043454216631472.

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The primary nursing care model optimizes relationship-based care. Despite using a primary nursing model on a pediatric hematology/oncology inpatient unit, it was hypothesized patients and nurses were dissatisfied with the structure of primary care teams and inconsistency of primary assignments. The purpose of this study was to evaluate patient/family and nurse perceptions of our current care model through assessing gaps in its operationalization and satisfaction. This study used a descriptive cross-sectional design featuring patient/family and nurse surveys. Of the 59 patient/family respondents, 93.2% prefer to have a primary nurse care for them and 85% are satisfied with how often they are assigned a primary care team member. Similarly, 63% of the 57 nurse respondents are satisfied with the current implementation of our primary nursing model and 61% state the model reflects good continuity of care. Yet 80.7% of nurses believe safety would improve for a patient whose nurse works shifts consecutively even if not a primary nurse. Overall, patients, families, and nurses value care continuity and meaningful nurse–patient relationships, which is fundamental to primary nursing.
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SPENCE LASCHINGER, HEATHER K. "Positive Working Relationships Matter for Better Nurse and Patient Outcomes." Journal of Nursing Management 18, no. 8 (November 2010): 875–77. http://dx.doi.org/10.1111/j.1365-2834.2010.01206.x.

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Rose, Donald N., Elizabeth Peter, Ruth Gallop, Jan E. Angus, and Joan Liaschenko. "Respect in forensic psychiatric nurse-patient relationships: A practical compromise." Journal of Forensic Nursing 7, no. 1 (March 2011): 3–16. http://dx.doi.org/10.1111/j.1939-3938.2010.01090.x.

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32

May, Carl. "Subjectivity and culpability in the constitution of nurse-patient relationships." International Journal of Nursing Studies 30, no. 2 (April 1993): 181–92. http://dx.doi.org/10.1016/0020-7489(93)90067-5.

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33

Baillie, Lesley. "An exploration of nurse–patient relationships in accident and emergency." Accident and Emergency Nursing 13, no. 1 (January 2005): 9–14. http://dx.doi.org/10.1016/j.aaen.2004.10.015.

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34

Luchsinger, Jacalyn S., Jacqueline Jones, A. Kristienne McFarland, and Katherine Kissler. "Examining nurse/patient relationships in care coordination: A qualitative metasynthesis." Applied Nursing Research 49 (October 2019): 41–49. http://dx.doi.org/10.1016/j.apnr.2019.07.006.

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35

Unhjem, Jeanette Varpen, Solfrid Vatne, and Marit Helene Hem. "Transforming nurse-patient relationships-A qualitative study of nurse self-disclosure in mental health care." Journal of Clinical Nursing 27, no. 5-6 (January 8, 2018): e798-e807. http://dx.doi.org/10.1111/jocn.14191.

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36

Wampole, Donna M., and Sara K. Bressi. "Exploring strategies for promoting trauma-informed care and reducing burnout in acute care psychiatric nursing." Journal of Nursing Education and Practice 9, no. 5 (January 27, 2019): 110. http://dx.doi.org/10.5430/jnep.v9n5p110.

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Psychiatric nurses in inpatient settings provide person-centered and relationship-based care to persons in acute distress from behavioral health and substance use problems. The emotional labor of this highly interpersonal care is further complicated by the high rates of historical trauma among this population. This article summarizes the impact of trauma on patients in acute psychiatric settings, the impact of challenging organizational contexts and patient distress on nurse burnout, and proposes four strategies for promoting trauma-informed care by inpatient psychiatric nurses including a) promoting education of nurses on the impacts of trauma, b) building support among nurse colleagues, c) emphasizing clinical skills in coping with patient distress, and d) implementing mindfulness skills as a core coping strategy for nurses for managing their reactions to patient distress. Trauma-inforced care holds patient safety as primary to clinical effectiveness and is also crucial for promoting supportive patient-nurse relationships. As such, trauma-informed care has the potential to combat nurse burnout and improve outcomes for patients.
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37

Pounds, Karen Goyette. "A Theoretical and Clinical Perspective on Social Relatedness and the Patient With Serious Mental Illness." Journal of the American Psychiatric Nurses Association 23, no. 3 (February 7, 2017): 193–99. http://dx.doi.org/10.1177/1078390317690233.

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BACKGROUND: A therapeutic relationship forms the basis of care of patients in psychiatric mental health nursing. However, individuals with schizophrenia have difficulty participating in these relationships. Recent research in the area of social cognitive psychology offers that deficits in this area affect the flow of perceiving and relating in interpersonal relationships. This literature has not been applied to nursing. OBJECTIVE: The objective of this article is to review the theories underpinning therapeutic relationships from a nursing and psychological perspective, including the newest research from social cognitive psychology. DESIGN: The article presents a literature review of the theories of nursing, psychology, and social cognitive science. Two patient case studies are used as examples of application of the theories. RESULTS: This article incorporates new knowledge about the components of social cognition to inform nurses as they build therapeutic relationships with patients with chronic and persistent mental illnesses. CONCLUSIONS: The science of social cognitive psychology offers nursing a new perspective on the evolving therapeutic nurse–patient relationship with patients with chronic and persistent mental illnesses. It has implications for clinicians, educators, and nurse scientists.
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Teófilo, Tiago José Silveira, Rafaella Felix Serafim Veras, Valkênia Alves Silva, Nilza Maria Cunha, Jacira dos Santos Oliveira, and Selene Cordeiro Vasconcelos. "Empathy in the nurse–patient relationship in geriatric care: An integrative review." Nursing Ethics 26, no. 6 (August 3, 2018): 1585–600. http://dx.doi.org/10.1177/0969733018787228.

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Introduction: Empathy is a complex human experience that involves the subjective intersection of different individuals. In the context of nursing care in the geriatric setting, the benefits of empathetic relationships are directly related to the quality of the practice of nursing. Objective: Analyze scientific production on the benefits of empathy in the nurse–patient relationship in the geriatric care setting. Methods: An integrative review of the literature was performed using the PubMed, Cochrane, CINAHL, Scopus, PsycINFO, and Web of Science databases. The articles retrieved were organized, evaluated, and classified based on the level of scientific evidence. Results: Relationships of empathy between nurses and older people were analyzed in quasi-experimental studies using different assessment tools, the majority of which had moderate levels of validity and reliability. Studies with a qualitative approach discussed the meaning of empathy in terms of the quality of care offered, compassion, and vulnerability. Discussion: Levels of empathy increase when activities are developed with the aim of teaching, sensitization, and training for relational care between nursing staff and older people. The analysis of empathetic relationships is important to the evaluation of the quality of care provided to older people. Conclusion: Empathy in the nurse–patient relationship in the geriatric care setting is an important ethical aspect that contributes to the quality of the practice of nursing. The present findings indicate the need for more robust assessment tools with adequate psychometric properties and the descriptive analysis of empathy.
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BScEcon, Carl May. "Research on nurse-patient relationships: problems of theory, problems of practice." Journal of Advanced Nursing 15, no. 3 (March 1990): 307–15. http://dx.doi.org/10.1111/j.1365-2648.1990.tb01818.x.

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Cummings, Rachel. "Recognition Theory in Nurse/Patient Relationships: The contribution of Gillian Rose." Nursing Philosophy 19, no. 4 (September 26, 2018): e12220. http://dx.doi.org/10.1111/nup.12220.

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Barthow, Christine. "Negotiating realistic and mutually sustaining nurse‐patient relationships in palliative care." International Journal of Nursing Practice 3, no. 4 (December 1997): 206–10. http://dx.doi.org/10.1111/j.1440-172x.1997.tb00103.x.

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Koslander, Tiburtius, and Barbro Arvidsson. "How the spiritual dimension is addressed in psychiatric patient-nurse relationships." Journal of Advanced Nursing 51, no. 6 (September 2005): 558–66. http://dx.doi.org/10.1111/j.1365-2648.2005.03540.x.

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43

Gilbert, Dorothy Ann. "Coordination in nurses' listening activities and communication about patient-nurse relationships." Research in Nursing & Health 27, no. 6 (2004): 447–57. http://dx.doi.org/10.1002/nur.20043.

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Bae, Sung-Heui, and Donna Fabry. "Assessing the relationships between nurse work hours/overtime and nurse and patient outcomes: Systematic literature review." Nursing Outlook 62, no. 2 (March 2014): 138–56. http://dx.doi.org/10.1016/j.outlook.2013.10.009.

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Tasalim, Rian, Mohammad Basit, and Rita Agustina. "Nurse Caring Attitude Relationships with Parents Patient Satisfaction Level in Public Hospitals Pambalah Batung Amuntai." International Journal of Clinical Inventions and Medical Science 3, no. 2 (September 19, 2021): 78–85. http://dx.doi.org/10.36079/lamintang.ijcims-0302.253.

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Caring is a form of nurse's concern for clients. Nurses are required to have the sensitivity and ability to support the trust and well-being of patients. Patient/Parent satisfaction is highly dependent on the caring attitude of the nurse. The better the caring attitude of the nurse to the patient, the more the patient will trust the nurse. Nurse caring behavior is one of the determinants of patient satisfaction. The purpose of this study was to determine the relationship between the caring attitude of nurses and the level of satisfaction of the patient's parents in the pediatric ward of Pambalah Batung Amuntai Hospital. Analytic research with a cross sectional approach. Collecting data using a questionnaire. Respondents in the study amounted to 28 people, using probability sampling technique. Data analysis using Chi-Square. The results show that in the pediatric ward of Pambalah Batung Amuntai Hospital, it is known that the caring attitude of nurses in the classification is not good, namely 68% and the level of satisfaction of parents of patients in the less classification is also as much as 64 % The results of the Chi-Square analysis obtained a significant value of 0.019 (p < 0.05). There is a relationship between the caring attitude of nurses and the level of satisfaction of parents whose children are cared for in the pediatric care room at Pambalah Batung Amuntai Hospital.
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Roberts, Tonya J., Thor Ringler, and Seth Jovaag. "The VA Storybook Program: Humanizing Care With Nurse Stories." Nursing Science Quarterly 34, no. 4 (September 18, 2021): 398–404. http://dx.doi.org/10.1177/08943184211031575.

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The Veterans Affairs (VA) Storybook Program was developed to enhance nurse-patient relationships and satisfaction with care. Personal stories about nurses were distributed to patients on a medical/surgical unit. Quantitative and qualitative evaluation data were collected from patients and nurses to capture patients’ descriptions of nurses and perceptions of program value. Results show patients describe nurses differently after reading the storybook. Patients were highly satisfied with the program, and interviews suggest the stories fostered connection and developed an atmosphere of trust. Story programs may be an effective, structured approach to enhancing nurse-patient relationships.
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Defibaugh, Staci. "Small talk as work talk: Enacting the patient-centered approach in nurse-practitioner-patient visits." Communication and Medicine 14, no. 2 (March 27, 2018): 97–107. http://dx.doi.org/10.1558/cam.31374.

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Small talk in medical visits has received ample attention; however, small talk that occurs at the close of a medical visit has not been explored. Small talk, with its focus on relational work, is an important aspect of medical care, particularly so considering the current focus in the US on the patient-centered approach and the desire to construct positive provider– patient relationships, which have been shown to contribute to higher patient satisfaction and better health outcomes. Therefore, even small talk that is unrelated to the transactional aspect of the medical visit in fact serves an important function. In this article, I analyze small talk exchanges between nurse practitioners (NPs) and their patients which occur after the transactional work of the visit is completed. I focus on two exchanges which highlight different interactional goals. I argue that these examples illustrate a willingness on the part of all participants to extend the visit solely for the purpose of constructing positive provider–patient relationships. Furthermore, because exchanges occur after the ‘work’ of the visit has been completed, they have the potential to construct positive relationships that extend beyond the individual visit.
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48

MacAllister, Lorissa, Craig Zimring, and Erica Ryherd. "Exploring the Relationships Between Patient Room Layout and Patient Satisfaction." HERD: Health Environments Research & Design Journal 12, no. 1 (July 20, 2018): 91–107. http://dx.doi.org/10.1177/1937586718782163.

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This retrospective, exploratory study examined 8,366 patient responses to surveys on patient satisfaction and patient room spatial layout in a large academic teaching hospital consisting of 17 nursing units and 382 patient rooms. This study included four spatial measures: average distance to the nurse station, room handedness, location of bed, and location of first encounter—and explored their statistical associations with two types of patient satisfaction surveys (Hospital Consumer Assessment of the Healthcare Provider and Systems and third party). The study had two phases: a preliminary study of 3,751 patient respondents in a limited diagnosis-related group (DRG) over 5 years and a general study of 4,615 patient respondents with a broader range of DRG’s over 2 different years from the preliminary study. Findings indicated statistically significant relationships between all four spatial layout measures and specific survey questions pertaining to perception of nursing, physician, individual care, and overall room environment. Results emphasize the importance of hospital design—and spatial layout in particular—on patient satisfaction.
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49

Tarlier, Denise S. "Beyond caring: the moral and ethical bases of responsive nurse-patient relationships." Nursing Philosophy 5, no. 3 (October 2004): 230–41. http://dx.doi.org/10.1111/j.1466-769x.2004.00182.x.

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50

Harding, Rachel, Helen Beesley, Christopher Holcombe, Jean Fisher, and Peter Salmon. "Are patient-nurse relationships in breast cancer linked to adult attachment style?" Journal of Advanced Nursing 71, no. 10 (June 3, 2015): 2305–14. http://dx.doi.org/10.1111/jan.12693.

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