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Puente-Ervin, Leslie. "How High School Teachers Perceive the Quality of Professional Development." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3063.
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New Jersey is 1 of 46 states to enroll in President Obama's Race-to-the-Top Initiative. Participating states must adopt national standards, revise teacher evaluation procedures, and administer new state assessments. States are prioritizing quality professional development (PD) to prepare teachers for these rapid shifts. The overall problem studied was how high school teachers perceive the quality of PD in a high school in New Jersey. While substandard PD alone is not enough to lose tenure, it has recently become one of the evaluative measures for teacher performance according to a new tenure law signed in 2012 by Governor Chris Christie. Such added pressures could impact teachers' attitudes toward their professional growth. The study was based on Mezirow and Knowles' theory of adult learning as well as social constructivism. Several questions guided this study, such as how can teachers' perceptions shape the current PD program in the featured high school and if the current shifts in educational reform affect their perception. A case study was used as the research design, and interviews were employed as the main method of gathering qualitative data. Subsequently, 7 educators in various content-specialties were interviewed. Once the interviews were analyzed, transcribed, and coded, 5 significant themes emerged: (a) organized and relevant training, (b) in-class support, (c) continuity and constructive feedback, (d) accountability of transference, and (e) a culture of respectful collaboration and partnership. The implications for social change for this project would be that an effective PD program at the high school might improve the high school teachers' attitudes toward their own professional growth. Improved attitudes might motivate teachers to apply new knowledge, which will increase student performance, faculty morale, and community & family relations.
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RESINENTTI, PRISCILA MATOS. "EDUCATIONAL QUALITY OF THE MUNICIPAL NETWORK OF RIO DE JANEIRO: IS IT POSSIBLE TO PERCEIVE IT IN THE SCIENCE EDUCATION?" PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2012. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=20530@1.
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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO<br>COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR<br>A qualidade da educação é tema atual e muito discutido no cenário das políticas públicas que visam garanti-la. No entanto a qualidade do ensino de ciências medida através de avaliações ainda é novidade entre os municípios brasileiros, por isso esse estudo trata da iniciativa tomada pela Secretaria Municipal de Educação do Rio de Janeiro (SME). Inicialmente, o estudo apresenta a história do ensino de ciências no Brasil a partir da década de 1940 e, em seguida, aborda os aspectos ligados à história do ensino de ciências na rede municipal do Rio de Janeiro, enfatizando os contextos políticos e pedagógicos. De forma complementar, discute-se a temática da qualidade da educação e sua busca pela Rede Municipal do Rio de Janeiro, relatando-se as ações políticas e seus referenciais teóricos. Examinam-se os materiais disponibilizados na rede em 2010 e 2011, e também o perfil das provas aplicadas, avaliando-se as modificações ocorridas nesse período, bem como as perspectivas da Rede para o ensino de ciências. Complementarmente, apresentam-se os resultados alcançados nas escolas, tanto no IDERio 2010 quanto nas Provas da Rede de ciências, percebendo os possíveis impactos dos recursos de infraestrutura da escola, das atividades complementares, da formação do corpo docente e do IDS no desempenho das escolas. Conclui-se que a qualidade do ensino de ciências, tendo como foco o desempenho nas avaliações, ainda deixa a desejar. Mas, é perceptível o esforço da SME em estruturar didaticamente o ensino de ciências, com vistas a alcançar a melhoria na qualidade do mesmo.<br>The quality of education is a current topic and much discussed in the scenario of the public policies that aim to guarantee it. However, the quality of the science education being measured through assessments is still novelty among the Brazilian municipalities, so this study is about the initiative taken by the Municipal Education Secretariat of Rio de Janeiro (SME). At first, the study presents the history of the science education in Brazil from the1940s and then explores the aspects related to the history of the science education in the city of Rio de Janeiro, emphasizing the political contexts and teaching. In a supplementary way, it discusses the issue of the quality in education and the search of it by the Municipal Network of Rio de Janeiro, reporting the political actions and their theoretical frameworks. The materials available on the network in 2010 and 2011 are examined, and also the profile of the tests applied, evaluating the changes that occurred during this period, as well as the prospects of the Network for the science education. In addition, the results achieved in the schools are presented, both in the IDERio 2010 as in the science tests of the Network, perceiving the possible impacts of the infrastructure resources of the school, of the complementary activities, of the training of the teaching staff and of the IDS in the performance of schools. The conclusion is that the quality of the science education, focusing the performance on the evaluations, still leaves much to be desired. But it is noticeable the effort of SME in structuring didactically the science education, expecting the improvement in its quality.
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Pongsopon, Wilert Charu. "Perceived-service-quality : causes, volatility and consequences." Thesis, University of Oxford, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.404874.
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Murphy, Raymond Peter. "Client perceived value in quality consultancy relationships." Thesis, University of Birmingham, 2002. http://etheses.bham.ac.uk//id/eprint/308/.
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This thesis makes a generalisable contribution to the development of a dynamic relationship approach to the theory and practice of quality management in professional services. A value generation system and practitioner tools are proposed as a result of a synthesis of literature from multiple disciplines, grounded in empirical research. The methodology involves an analysis of detailed case studies carried out by the author when acting as a consultant researcher. This is supported by the findings of a skills questionnaire sent to client contacts who had experienced ISO 9000 consultancy, together with a key incident survey of satisfying and dissatisfying incidents. Customer service research provides an analysis of customer perceived value within a service exchange (Zeithaml et al, 1990; Ghobadian et al, 1994; Patterson et al, 1997; Groth and Dye, 1999). Relationship marketing literature provides an analysis of customer perceived value in a relationship between two organisations (Halinen, 1997; Hakansson, 1995; Storbacka et al, 1994; Payne, 1995; Juttner et al, 1994, Ford et al, 1998). A relationship process structure identified in counselling literature is shown to be complementary to consultancy at the episode level. Comparable higher relationship levels relating to the assignment process and account development processes are identified within consultancy and relationship marketing literature respectively and integrated within the proposed system. A critique of the registration approach to quality management systems (ISO 9000: 1994 and its successor ISO 9000: 2000) is included as a necessary factor in forming an opinion about the generalisability of the research findings.
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Kelly, Aidan, and Inga Köpsell. "A Discussion of Globalization Theories - Through International Consumer Perceptions." Thesis, Högskolan Dalarna, Företagsekonomi, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:du-4762.
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Globalization has developed more and more within the business world as well as private life during the last decades. Globalization has influenced the way companies are conducting business and their approach towards the consumers which can have an influence on their way of purchasing. Consumers nowadays have more than ever the possibility to get involved and gather experiences from abroad, as well as companies are taking advantage of this globalization. Within this thesis the following question will be discussed: Do consumers see the value companies try to create for them with an identical offer the same way in different markets? This idea is based on Theodore Levitt’s theory of globalization which comprises standardization of an offer since consumer needs are homogenizing globally. Douglas & Wind instead state that segmentation with adaptations is necessary to fulfill all consumer needs. Within this elaboration the question whether standardization is accepted and liked by the consumers is discussed and analyzed by including an empirical research. This research is based on Zeithaml’s model of the Perceived Quality Components, which was the fundamental base behind formulating the survey questions. These were submitted in Germany, the Republic of Ireland and Sweden to be able to discuss and visualize how the consumers of these different markets perceive different aspects of a company’s offer. One particular company, which is seen as doing business globally, was chosen as a test object. Based on the test object Lidl - which consumers were questioned about in the survey - it was possible to conduct a comparison of consumers’ general expectations against components of Lidl’s offer such as price, weekly specials, product range, etc. where differences and similarities between the three countries of Lidl’s fulfillment of these expectations were achieved. They were analyzed to discover to which extent globalization is present. Resulting from the comparison it was concluded that nowadays segmentation is important but developing with time globalization seems to increase in significance. Recommendations for further research about topics which were omitted due to limited resources are presented.
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Schuberth, Eva-Maria. "Measuring the perceived quality of parameterized multimedia algorithms /." Zürich : ETH, 2007. http://e-collection.ethbib.ethz.ch/show?type=diss&nr=17434.
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Aâkouk, Mostafa. "Market-based capabilities, perceived quality and firm performance." [S.l. : [Groningen : s.n.] ; University Library Groningen] [Host], 2006. http://irs.ub.rug.nl/ppn/298189763.
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Hörqvist, Robin, and Mentor Krasniqi. "The privatization's effect on the perceived service quality." Thesis, Högskolan Kristianstad, Sektionen för hälsa och samhälle, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-12361.
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Research question How does the customers´ perceived service quality change when an industry becomes privatized? Purpose The purpose of our study is to examine how the customers´ perceived service quality change after a privatization of an industry. We have investigated if the pharmaceutical industry´s state-owned and privately-owned enterprises deliver different levels of perceived service quality. Methodology This study is of a quantitative approach where empirical data is collected through a questionnaire which is handed out to 120 respondents. Findings There are no statistically proven difference in perceived service quality between state-owned and privately-owned enterprises. Conclusion State-owned and privately-owned enterprises are similar in sense of delivering customer service quality in a deregulated and competitive marketplace. Implications Our study contributes to the understanding of privatization. Privatization is a well-debated measure, and citizens of almost any society shares different opinions about its effect on our well-being, and the result from this study gives an understanding how privatization actually affects the society in sense of the service quality provided.
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Almqvist, Oscar, and Eric Vickström. "Investigating the Perceived Quality of Image-Based Impostors." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-280332.
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The rendering process of a large number of 3D objects is computationally expensive and to achieve a fluent experience for the observer, optimization techniques need to be applied. One such technique for rendering 3D objects is with image-based impostors, which involves replacing a 3D object with a 2D image. This thesis investigates the number of degrees the observer can move in relation to the impostor before updating its representation to still appear as a 3D object. Specifically, the aim of this thesis is to explore what update-rate an impostor of a virtual human should have to be perceived as smooth, and if the distance between the user and impostor has any effect on this update-rate. A user study was conducted with an experiment outline based on previous work by Hamill et al. [1], with the objective to answer if a certain update-rate was considered smooth or jerky. Results display that an update every ~5.9° was considered smooth at a close distance, while an update-rate of ~6.5° was considered smooth when the impostor was far away from the observer. A one- way ANOVA test on the two different distances indicated that the distance did not significantly influence the degree that was considered smooth. This implies that impostors of virtual humans should be used with an update-rate of approximately 6°, regardless of the distance between the observer and the impostor.<br>Renderingsprocessen av en stor mängd 3D-objekt är beräkningsmässigt dyrt och för att uppnå en behaglig upplevelse för iakttagaren, måste optimerings- tekniker appliceras. En av dessa tekniker för att effektivt rendera 3D-objekt är med hjälp av bildbaserade impostors, som består av att byta ut ett 3D-objekt till en 2D-bild. Detta arbete undersöker antalet grader som iakttagaren kan röra sig i relation till impostorn innan dess representation behövs uppdateras för att framstå som ett 3D-objekt. Mer specifikt är målet att utforska vilken uppdateringsfrekvens på en impostor av en virtuell människa ska ha för att uppfattas som slät, och om distansen mellan iakttagaren och impostorn har någon betydelse på denna uppdateringsfrekvens. En användarstudie utfördes med en undersökningsmetod baserad på ett tidigare arbete av Hamill m. fl. [1], med målet att besvara om en viss uppdateringsfrekvens ansågs slät eller ryckig. Resultaten visar att en uppdateringsfrekvens på ~5.9° ansågs slät när impostorn var placerad nära iakttagaren, medan en uppdateringsfrekvens på ~6.5° ansågs slät långt ifrån iakttagaren. Ett envägs-ANOVA test mellan de två distanserna indikerade att det inte var en signifikant skillnad mellan vilken uppdateringsfrekvens som ansågs slät. Detta implicerar att virtuella människor bör använda en uppdateringsfrekvens på cirka 6°, oberoende av distansen mellan iakttagaren och impostorn.
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Echeverri, Ana Lucia Hincapie. "Relationship between Perceived Healthcare Quality and Patient Safety." Diss., The University of Arizona, 2013. http://hdl.handle.net/10150/283602.
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The objectives of this study were to examine the association between patient perceived healthcare quality and self-reported medical, medication, and laboratory errors using cross-sectional and cross-national questionnaire data from eleven countries. In this research, quality of care was measured by a multi-faceted construct, which adopted the patient's perspectives. Five separated quality of care scales were assessed: Access to Care, Continuity of care, Communication of Care, Care Coordination, and Provider's Respect for Patients' Preferences. The findings from this investigation support a number of other published studies suggesting that Coordination of Care is an important predictor of perceived patient safety. After adjusting for potentially important confounding variables, an increase in peoples' perceptions of Coordination of Care decreased the likelihood of self-reporting medical errors (OR =0.605, 95% CI: 0.569 to 0.653), medication errors (OR =0.754, 95% CI: 0.691 to 0.830), and laboratory errors (OR =0.615, 95% CI: 0.555 to 0.681). Finally, results showed that the healthcare system type governing care processes modifies the effect of Coordination of Care on self-reported medication errors.
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Egedigwe, Eges. "Service Quality and Perceived Value of Cloud Computing-Based Service Encounters: Evaluation of Instructor Perceived Service Quality in Higher Education in Texas." NSUWorks, 2015. http://nsuworks.nova.edu/gscis_etd/54.
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Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly competitive environment. Considering the amount of study done with cloud computing in education, very little has been done in examining the needs and the satisfactions of the instructor customer. The purpose of this study was to examine the expectations and perceptions of instructors’ usage of cloud computing based technology on overall quality of service (QoS).
An extension and adaptation of the SERVQUAL model tailored to the higher education environment was introduced for this study. Using the established service quality (SERVQUAL) dimensions (tangibles, reliability, responsiveness, assurance, and empathy), the study investigated the relationship between instructors’ views (perception and expectation) and overall service quality received on their use of cloud computing based technology. A total of 301 online instructors at large Texas community colleges completed a Web-based survey containing previously validated and adapted items. The participants in this study completed four parts of the survey instruments that were used to measure service quality of academic cloud computing technology: Service Quality Expectations, Service Quality Perceptions, Perceived Service Quality and Demographic. The survey questions were answered using a seven-point Likert scale and the survey results were analyzed using descriptive and inferential statistical methods.
The results indicated that the difference between instructors’ perception and expectation affected their perceived service quality of cloud computing based systems. The differences between the expectation and perception on all five SERVQUAL dimensions load to the instructors’ perceived service quality; gender but not age, income or education has significant effect on instructors’ overall perceived service quality. The results of the study create an awareness of instructors’ needs and offer useful feedback to college administrators and institutional planners in their efforts to improve service quality of educational technology initiative in higher education.
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Chevul, Stefan. "On Application-Perceived Quality of Service in Wireless Networks." Licentiate thesis, Karlskrona : Department of Telecommunication Systems, School of Engineering, Blekinge Institute of Technology, 2006. http://www.bth.se/fou/Forskinfo.nsf/allfirst2/542371ed20d9e149c1257242005c071a?OpenDocument.
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Robbins, Audrey A. "Physical attractiveness : the affect on perceived quality in clothing." Virtual Press, 2007. http://liblink.bsu.edu/uhtbin/catkey/1372054.
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The purpose of the study was to determine the perception of apparel quality based on perceived physical attractiveness of both the observer and model. Although there is research about apparel quality, what people view as physically attractive, and how people determine what is attractive, there has been little research about the relationship between these variables as well as observer background.Ninety-three Fashion Merchandising/Apparel Design and non majors completed one of two versions of a survey. The survey was presented on-line and included a picture that participants were asked to assess model attractiveness and apparel quality. A second version included a different model wearing similar clothing. Participants were also asked to rate their own attractiveness in relationship to the model and what quality features they consider when purchasing clothing.Frequencies and a two way ANOVA analysis revealed a statistically significant difference for model viewed/survey completed. Ratings of quality characteristics correlated to form a scale of quality. Education background influenced responses.<br>Department of Family and Consumer Sciences
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Ahlberg, Anton. "Perceived audio quality of compressed audio in game dialogue." Thesis, Luleå tekniska universitet, Medier ljudteknik och upplevelseproduktion och teater, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-61043.
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A game could have thousands of sound assets, to fit all of those files to a manageable storage space it is often necessary to reduce the size of the files to a more manageable size so they have to be compressed. One type of sound that often takes up a lot of disc space (because there is so much of it) is dialogue. In the popular game engine Unreal Engine 4 (UE4) the the audio is compressed to Ogg Vorbis and has as default the bit rate is set to 104 kbit/s. The goal of this paper is to see if untrained listeners find dialogue compressed in Ogg Vorbis 104 kbit/s good enough for dialogue or if they prefer higher bit rates. A game was made in UE4 that would act as a listening test. Dialogue audio was recorded with a male and a female voice-actor and was compressed in UE4 in six different bit rates. 24 untrained subjects was asked to play the game and identify the two out of six robots with the dialogue audio they thought sound the best. The results show that the subjects prefer the higher bit rates that was tested. The results was analyzed with a chi-squared test which showed that the null-hypothesis can be rejected. Only 21% of the answers were towards UE4s default bit rate of 104 kbit/s or lower. The result suggest that the subjects prefer dialogue in higher bit rates and UE4 should raise the default bit rate.
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Clemenz, Candice E. "Measuring Perceived Quality of Training in the Hospitality Industry." Diss., Virginia Tech, 2001. http://hdl.handle.net/10919/27356.
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To explore the viability of a new training evaluation criteria, theories from the areas of service, adult education, and training, were combined to form a model of Perceived Quality of Training and Transfer. Operating from the paradigm that training is a service, a rigorous scale development process was initiated to discover the dimensions of perceived quality of training, a new construct within the realm of training evaluation based upon trainees' impressions of training. Thirty-six supporting items, representing nine dimensions of perceived quality of training, formed the scale developed in the first phase of this study.
To test and further refine the perceived quality of training scale, 164 trainees from six different instructor-led training classes in the hospitality industry completed pre-training and post-training surveys that evaluated scale items as expectations as well as perceptions of training. Comparing measurement techniques, findings indicated that a perception only measure of training quality was more highly correlated with trainees' overall quality of training ratings than was a gap measure (perceptions minus expectations).
Exploratory factor analysis conducted in phase 2 of the study revealed that the six dimensions of perceived quality of training, as determined by the perception measurement, are interactivity, climate, courtesy, relevance, tangibles, and credibility. These dimensions are similar to the dimensions of service quality, thereby giving credence to the idea of tapping into eclectic literature bases to address issues of training evaluation. Lastly, test results indicated that the perception measurement of the perceived training quality scale was significantly and positively correlated with trainees' intentions to use training when they returned to their jobs.<br>Ph. D.
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Morgan, Michael D. (Michael Darold). "Identifying Perceived Indicators of Institutional Quality in Theological Schools." Thesis, University of North Texas, 1992. https://digital.library.unt.edu/ark:/67531/metadc278481/.
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The purpose of this study was to identify a set of perceived indicators of institutional quality for theological schools. To identify the most commonly agreed upon indicators of perceived quality for theological schools, 69 variable indicators of quality were selected from research regarding quality in higher education and in theological schools and compiled into the Inventory of Determinants of Quality for Theological Schools (IDQTS). This instrument was mailed to presidents or deans of non-Catholic theological schools, theological school faculty members, theological school graduates who are practicing ministers, and church leaders. Of the 487 surveys mailed, 288 were returned to be included in this study. The analysis of variance (ANOVA) procedure was executed for each of the 69 IDQTS items to determine if the group means of the four study group responses were significantly different. The level of significance was set at .01. Thirty-nine IDQTS items were found to have no significant difference in the group means for responses at the .01 level. Twenty-nine of these 39 items were rated as Important or Most Important perceived indicators of institutional quality for theological schools with overall means of 3.00 or higher. Ten other items were rated as Less important to Unimportant perceived indicators of institutional quality for theological schools with overall means of 2.99 or lower. When the four study groups were treated as four individual raters and Kendall's Coefficient of Concordance was applied to their responses on the IDQTS, a W of .8881 was calculated with p < .01. Of the IDQTS items perceived to be ranked in the highest one-third of indicators of institutional quality in theological schools, eight were associated with student outcomes, five were associated with faculty, four were associated with administration and organization, four were associated with curriculum, one was associated with institutional demographics, one was associated with student services and none were associated with institutional resources.
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Kennedy, Jeff William. "Truck Driver Determinants of Service Quality as Perceived by Commercial Cargo Recipients." NSUWorks, 2010. http://nsuworks.nova.edu/hsbe_etd/54.
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Trucking firms play a fundamental role in connecting supply chain elements inmany U.S. market channels, and firms of all kinds depend on trucks to pick up and deliver goods. Even though many products move almost entirely by way of ship, train, or airplane, almost everything is carried by a truck at some point during the delivery process (Statistics, U.S. Department of Labor, 2009). Because of this, it is critical that managersin trucking firms continually strive to meet and exceed customer and shipper customer service requirements and expectations (Meixell & Norbis, 2008). While a review of the literature shows that many researchers addressed numerous aspects of transportation performance quality, few of these investigations addressed therole and impact that truck drivers have on service-quality perceptions (Vansickle, 2002).
The purpose of this research was to examine whether cargo handling by truck drivers had aneffect on a company's service quality perceptions as perceived by the recipients ofcommercial cargo. The SERVQUAL instrument was used to measure the gap between truck
drivers' determinants of service quality as perceived by the recipient of the goods fromthese truck drivers.The findings from the study suggest that it becomes necessary for managers to train
these truck drivers in more than merely following a route or delivering goods. They needreal marketing and
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Choi, Young Gin. "Understanding conference attendee's experience quality and value perception: the case of academic association conferences." Diss., Kansas State University, 2013. http://hdl.handle.net/2097/16878.
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Doctor of Philosophy<br>Department of Hospitality and Dietetics<br>Chihyung Ok and Betsy Barrett<br>The meeting industry has seen significant growth over the last few decades and has now become truly global. As the number of conferences increases and attendees have so many conferences to choose from, understanding how they evaluate the conference experience is more important than ever. Previous studies have focused on site selection factors, destination perception and image, economic impact, and meeting planner issues, not on the conference experience itself.
Annual association conferences are lucrative because of the large number of attendees they bring to the host destination. In marketing and managing association conferences, host destinations and meeting convention organizers are increasingly interested in how attendees evaluate the conference experience. With the first conceptual model, this study sought to reveal the effect of perceived conference quality dimensions on conference experience quality dimensions. Academic association conference was taken as the context, and data were collected to validate the proposed models. A self-reported questionnaire was distributed to faculty members from twenty randomly selected universities in the United States who attended an academic association conference at least once within the past year. The hypotheses included in the conceptual model were examined based on responses from 370 faculty members in the United States. The proposed relationships were analyzed by using PLS-SEM analysis which involves evaluation of measurement model and structural model.
The results indicated significant relationships among all conference specific dimensions (i.e., professional education and professional & social networking) and all conference experience quality dimensions (i.e., learning, self-esteem, and excitement). Moreover, all destination specific dimensions (i.e., site attractiveness, travelability, and site environment) had a significant relationship with excitement, but site attractiveness did not have a significant relationship with learning. With the second conceptual model, this study sought to verify the relationships among perceived conference value dimensions, satisfaction, and behavioral intentions. This study found that utilitarian value, hedonic value, and social value had significant effects on satisfaction and behavioral intentions. Given that understanding attendee behavior is critical in the meeting industry, this study benefits meeting planners and host destinations with information that allows them to maximize the conference experience for attendees, and attracting and retaining repeat attendees.
The results indicated significant relationships among all conference specific dimensions (i.e., professional education and professional & social networking) and all conference experience quality dimensions (i.e., learning, self-esteem, and excitement). Moreover, all destination specific dimensions (i.e., site attractiveness, travelability, and site environment) had a significant interrelationship with excitement, but site attractiveness did not have a significant relationship with learning. With the second conceptual model, this study sought to verify the relationships among perceived conference value dimensions, satisfaction, and behavioral intentions. This study found that utilitarian value, hedonic value, and social value had significant effects on satisfaction and behavioral intentions. Given that understanding attendee behavior is critical in the meeting industry, this study benefits meeting planners and host destinations with information that allows them to maximize the conference experience for attendees, and attracting and retaining repeat attendees.
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Schneider, Julia, Christian Wölfel, Sarah Wandel, and Michael Richenberger. "Kontrollierte Fragebogenentwicklung zur Messung erlebter Qualität von Produkten der Dräger Safety auf haptischer, optischer und akustischer Ebene." Thelem Universitätsverlag & Buchhandlung GmbH & Co. KG, 2021. https://tud.qucosa.de/id/qucosa%3A75851.
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Das Design eines Produktes gibt immer Hinweise auf seine Funktionalität, was es kann oder nicht kann, was es aushält oder nicht aushält. Die menschliche Wahrnehmung solcher Eigenschaften und Qualitäten kann daher wesentlich dafür sein, wie das Produkt gehandhabt und benutzt wird. Qualität wird durch formale Eigenschaften, Form und Detailgestaltung wahrgenommen. Diese muss mit der tatsächlichen Robustheit eines Produktes übereinstimmen, um den beabsichtigten Gebrauch und Einsatz des Produktes zu provozieren. Ein Missverhältnis zwischen erlebter und tatsächlicher Qualität eines Produkts kann zu Ausfällen, hohen Wartungskosten, geringerer Benutzerzufriedenheit oder geringerem Markenwert führen. In der (interdisziplinären) kollaborativen Produktentwicklung basieren die Anforderungen und die Produktbewertung meist auf quantitativen Maßen. Während die Definition und Bewertung der tatsächlichen Qualität und Robustheit in der Produktentwicklung gut etabliert ist, fehlt noch eine standardisierte Methode zur Definition und Bewertung der erlebten Qualität eines Produkts. In diesem Beitrag wird ein Ansatz vorgestellt, durch den die Übereinstimmung zwischen tatsächlicher und erlebter Qualität durch eine objektive Skala festgelegt bzw. kontrolliert werden kann. Dazu wurde eine semantisch-differentielle Skala entwickelt, die relevante Aspekte der haptischen, visuellen und akustischen Eigenschaften von Produkten erfasst. Es kann sowohl in der Anforderungsdefinition, als auch in den Evaluationsphasen und der Produktentwicklung des Designprozesses eingesetzt werden. Dadurch kann kontrolliert werden, ob die Designziele erreicht wurden oder nicht.
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Barros, Lucia Salmonson Guimarães. "The role of time and past funding in non-investment crowdfunding decision." reponame:Repositório Institucional do FGV, 2017. http://hdl.handle.net/10438/17973.
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Previous issue date: 2017-01-30<br>Although there has been growing interest in how solicitors and funders behave in crowdfunding platforms, it is an open question whether and if so how information about the time left to complete the campaign and past funding impact funder’s decision in all-or-nothing non-investment crowdfunding platforms. Relying on a new outcome measure: the funding rate (i.e., the ratio of the number of supports to number of web page visits on a given week), and a unique dataset of about three and a half million web page visits and 79.6 thousand supports for 931 different projects, this research investigates the impact of past funding and time on a project’s funding rate in the largest 'all or nothing' non-investment Brazilian crowdfunding platform. We found that people seem concerned about the usefulness of their funds: they are willing to help solicitors, but mainly when they believe the project is good (i.e., it has a minimum chance of reaching the target) and when 'their help really helps' (i.e., before the target is reached).
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Mengaptche, lowe Jessica. "Sensations et perceptions visuelles et tactiles de matériaux texturés." Thesis, Lyon, 2017. http://www.theses.fr/2017LYSEM031/document.
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Les propriétés sensorielles des matériaux constituent un élément important de la valeur perçue. L’enjeu est de mettre en relation 3 espaces de caractérisation des matériaux : un espace physique décrit par des données mesurables par des instruments, un espace psychophysique décrit par des données mesurables par l’appareil perceptif humain, un espace sémantique qui traduit une perception plus globale du matériau. Des méthodes de l’analyse sensorielle sont utilisées pour collecter des données de perception visuelle, tactile et visio-tactile. En parallèle, la sensation tactile est étudiée plus en détail à l’aide d’instruments de tribologie tactile. Les différents jeux d’échantillons sélectionnés permettent d’explorer les 3 espaces de caractérisation. L’analyse des vibrations induites par le contact entre le doigt et des textures artificielles, périodiques et isotropes, montre que la valeur efficace du signal d’accélération ainsi que le coefficient de frottement sont cohérents avec les résultats des tests de perception tactile. En étudiant des archétypes du bois, il apparaît que les échantillons sont différenciés selon deux critères principaux : la rugosité et l’hétérogénéité. Ce dernier faisant référence à la présence ou non de singularités caractéristiques du bois. Par ailleurs, l’analyse des vibrations induites est cohérente avec les résultats des tests de perception tactile. Enfin, l’étude d’un même ensemble de textures présentées sous forme d’un disque de matière et sous forme d’un objet identifié a permis de montrer que, contrairement aux textures artificielles, les textures naturelles ou identifiables sont perçues de manière similaire dans les deux contextes de présentation<br>The sensory properties of material provide leverage of perceived value. The challenge is to relate 3 spaces of material characterization: a physical space describe by measurable data using instruments, a psychophysical space describes by measurable data collected with the human perceptive system, and a semantical space which represent a more global perception of the material. Sensory evaluation methods are used to collect data of visual, tactile and visio-tactile perception. In parallel, the tactile sensation is studied more in detail using tribo-tactile instruments. The different sets of samples allow the exploration of the 3 characterization spaces. The analysis of friction induced vibrations when the finger is scanning periodic and isotropic surfaces reveal that the root mean square value of the acceleration spectra as well as the friction coefficient are coherent with the tactile perception test results. The study of wood archetype texture shows that samples discrimination is based on two main criteria: the roughness and the heterogeneousness, the latter referring to the presence or not of characteristic peculiarities of the wood. Besides, the analysis of friction induced vibrations is also coherent with the results of the tactile perception test. Finally, the study of same set of textures presented in the form of piece of material and in the form of an identified object shows that, contrary to the artificial textures, the natural or familiar textures are perceived in a similar way in both contexts of presentation
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Flo, Arnfinn. "User-Perceived Quality of Service in Video on Demand Services." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-9494.
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<p>Video on Demand (VoD) is an Internet service with a growing appeal to the mass market, and is of increasing importance to Internet service providers' revenue. This master's thesis presents a subjective assessment on the user-perceived quality of service of an imaginary VoD service. By implementing the SAMVIQ methodology of subjective video quality assessment, the state of the art video codec H.264/MPEG-4's resilience to packet loss is examined. Through the recreation of several residential usage scenarios, different amounts of packet loss is added to H.264/MPEG-4 content encoded at diversified bitrates. The results suggest that random packet loss rates above 0,1% deteriorates the perceived quality to such an extent that it is not acceptable to the end-user. High-bitrate encoded content is relatively more affected than low-bitrate content, and bursty packet loss is preferred to loss categorized as non-bursty.</p>
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Shabbir, Haseeb Ahmed. "Determining the antecedents and consequences of donor perceived relationship quality." Thesis, University of Leeds, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.485974.
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This study seeks to explore the concept of rela.tionship quality from. the direct debit charity donor's perspective. The study is divided into three phases: a review of the key dimensions surrounding the relationship quality construct using a systematic literature and metaphorical explication, a qualitative phase to determine the key antecedents and c. onsequences of relationship ~ . quality evaluation and finally an empirical phase validating the hypothesised r!lationships resulting from the second phase. Furthermore, a particular focus is given on assessing alternative structural formats of relationship quality evaluation and mapping the decision making process embedded within any evaluation process. The systematic literature review revealed that unlike the exploration of relationship quality within the interpersonal literature, much of the conceptual and empirical enquiry surrounding relationship quality was finnly rooted in the COffilnercial context. This phase also confirmed that the structure of evaluation had been inadequately addressed. Metaphorical explication of the refationship quality construct revealed tbat quality could be defined in terms of the nature and degree ofthe relationships, Le. the same language used to define relationships \vas also applicable in conceptualising quality. This thus required a rnethooology firmly rooted in interpersonal theory which could capture all of the variables that a respondent may use to describe a rdationship and hence the dimensional qualitative research or the DQR approach was selected for this purpose. 34 in-depth interviews revealed that relationship quality evaluation involved inter-relationships between antecedents and outcomes within a multi-dimensional framework. The antecedents were recognised as relationship benefits, service quality an-d trus..t which were classified as cognitive in nature; commitment and satisfaction which were classified as affective in nature. Outcomes were ;.<.:';: identified as loyalty and word of mouth communications which were classified as behavioural in ''.. ,{,?:,,.:;...;!. nature. A generic giving conceptual framework and respective hypotheses were developed linking ~:Y\.·_, cognitive antecedent and affective antecedent dimensions with each other and with behavioural .~ ?E~c:;:':.~.::'.. outcomes (Psychology & Marketing, 2007). This model was validated using empirical analysis. ~J:;wtr ... 'viaa survey methodology involving 236 direct debit donors and structural equation modelling. Direct debit donors were selected on the basis of their relational giving patterns and structural equation modelling was selected given its ability to assess various structural formale; of relationship quality, not possible with simple multiple regression analysis. The results indicated that a modified model was more appropriate for direct debit relational givers, with benefits and word of mouth communications omitted from empirical analysis. However, the remaining pathways hypothesised .were found to be statistically significant, and the O\;e~al1 structure of the multi-dimensional model held against rival model evaluation assessment. Alternative unitary frameworks based on reflective or fonnative stnlctures were found to hold less statistical significance. The results indicate that developing 'quality of relationships' is simply a matter of improving those dimensions that matter ~ost in developing dyadic interpersonal relationships in general; commitment. trust satisfaction as well as service quality which has for the tlrst time been posited as a dimension of relationship quality evaluation. Furthennore. it is important for fundraising managers' to understand the cognitive-affective-behavioural pathway along which relationship quality develops and not to thus focus on one aspect, nor on one dimension but appreciate the inter-relations or inter-dependence between different levels of analysis and different underlying indicators ofrelatiol1ship quality.
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Berg, Jan. "Systematic evaluation of perceived spatial quality in surround sound systems /." Luleå : School of Music, Division of Sound Recording, 2002. http://epubl.luth.se/1402-1544/2002/17/index.html.
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Eisen, Paul S. "Characterizing the perceived quality degradation of still-camera motion blur." Diss., This resource online, 1990. http://scholar.lib.vt.edu/theses/available/etd-08232007-111933/.
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Wang, Ying-Chi, and 王穎錡. "How Materialist Perceive Product Quality and Monetary Sacrifice: In Different Price Level and Promotion Types." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/9cgpg9.
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碩士<br>國立中央大學<br>資訊管理學系<br>103<br>Materialist believes that acquisition will bring them meaningful and wonderful life. Compared to lower materialism consumers, higher materialism consumers have higher positive product-evoked emotions for high price product (Richins 2013) and desire to get really good things. Materialist will endorse the price-quality relationship wherever they have the tendency of frugality or not (Tatzel 2014) and they has more favorable attitude toward credit use (Richins 2011).
Today, online shopping is popular, the biggest difference between online shopping and offline shopping is that consumer can’t touch before they buy it when they purchase in online stores. This means that consumers are more dependent on price information to judge product quality when they purchase in online store rather than in offline store.
Therefore, this research’s purpose is to understand how materialist perceive product quality and monetary sacrifice for different price level and how consumer’s perceptions influence their evaluation of the product and product-evoked positive emotions. Because sales promotion is usually used to induce sale quantity, this research discuss how different kinds of sales promotion types, coupon and direct discount, influence high- materialism customers’ perceiving, evaluation of product, and experiencing product-evoked emotions.
In different price level, the results show that materialist has higher perceived quality and lower sacrifice rather than others when product price is high compared to when product price is low. In different sales promotion types, the results show that materialist has higher perceived quality and lower sacrifice rather than others when consumer use coupon to when consumer use direct discount. Finally, consumer’s evaluation and their product-evoked emotion would be positively influenced by their perceived quality and negative influenced by their perceived sacrifice.
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Roath, Kit Serey, and 洛琳. "The Study of Country of Origin Effect Cambodia Consumer Perception on Local and Non Local Brand Preference, Perceive Quality, Price and Purchase Intention." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/17496993183995577286.
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碩士<br>南台科技大學<br>企業管理系<br>98<br>In the international competitive market, producer, company, country meet a lot
more challenge of finding market for their product as well as making high profit. Some
country, producer, and company have gain competitive advantage from the good
reputation of their country such as the high developed country like US, high technology
reputation like Japan, or famous for cheapest price like China.
This research aims to investigate the Cambodia consumer perception of country of
origin, brand preference, perceive product quality, and purchase intention on fast food
product from four country image: Cambodia, Thailand, Korean, and Malaysia and
compare to their brand name: Lucky7, Pizza Company, Pizza World and KFC (franchise
from Malaysia). This study also examines phenomenon of consumers of local and non
local brand preference that influence from country of origin and the differences between
the two.
As the result country of origin have strong influence on nonlocal brand preference,
but less influence on local brand preference. Moreover, the comparisons among
nonlocal brand to Cambodia brand also do not have significant especially Korean (Pizza
World), brand and Malaysia (KFC). However, Thailand brand (Pizza Company) has
strongly significant difference compare to Cambodia brand. In addition, the research
also finds out that consumer perceives country of origin and perceptions of price to
inference perceive product quality. Also, the consumer use country of origin as
information that influence purchase intention.
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Yu-Sung, Huo, and 洪翊菘. "The impact of making investment decision--how investors perceive the relationship between the agent cost and the quality of service received from mutual fund companies." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/89290429332341198035.
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碩士<br>銘傳大學<br>國際企業管理研究所<br>86<br>Mutual funds become a popular investing option for investors.In order to attract more investors and to gather large capital,mutual fund companies have to lower their agent costs and to provide high quality of service. The purposes of this study are: to find out investors' perception about the agent costs and service quality received from mutual fund companies; and, to measure relations between mutual fund holders perceive the information and service received and the agent costs paid. The summery of salient findings are following:
1. When investors purchased mutual funds, the agent cost is a significant factor in decision making.
2. Investors expect the "tangibility" and "empathy" dimensions of the service quality when they feel not enough information provided from mutual fund companies. However, when investors perceived the investment decisions are not good and agent costs increased, they expect the "reliability" and "assurance" facets of the services.
3. Investors who do not hold mutual funds perceive bigger gap of service quality than those who own ones.
4. Investors who do not hold mutual funds perceive higher agent costs than those who own ones.
5. Not enough information, higher agent cost and low reliability makes investors not to choose mutual funds. The findings provide useful pictures of investors' behavior. The marketing of mutual funds are discussed.
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Tu, Ming-Nun, and 杜明南. "The Study on Service Quality, Perceive Sacrifice, Service value, Customer Satisfaction, and Behavioral Intentions in The Contraction and Real Estate- an Example of Tainan Region." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/15214682069740158155.
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碩士<br>國立成功大學<br>高階管理碩士在職專班<br>93<br>According to the statics data, the number of existing houses will have reached the highest peak in the second half of this year. Meanwhile, the total number of households is up to one hundred thousand. With the real estate rebound, many contractors provide all kinds of service items to get their business promoting.The study try to realize how many customers can be satisfied, and while the service quality satisfy them, will they be loyal to the contractors?
The study uses questionaries to explore the factors that affect customers’ behavioral intentions in home purchase.We also analysis the influence of demographics on customers’ behavioral intentions.In order to realize the considered factors after customers purchase their house, the study applies regression analysis to test the relationships and effects of service quality, perceive sacrifice, service value, customer satisfaction, and behavioral intentions in Tainan.
There are three major findings in this study:
1. Customers are usually made good appraisals on the home purchase service. They also emphasize on service quality and value.
2. There are significantly positive correlation between service quality and customers’ behavioral intentions.
3. There is significantly variance of customer satisfaction between 31~40 year-old-customers and above 60 year-old-ones. There are significantly variance of perceive sacrifice between under NT.10000 disposal income（DPI）and above NT. 50000 DPI.
According to the result, we recommend some suggestions to both customers and the academics.
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SHEN, CHE-KAI, and 沈哲楷. "The Impact of Medcial Service Quality on Perceiver Value in Rural Area－ Perceived Behavioral Control as a Moderator." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/xj8697.
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碩士<br>國立暨南國際大學<br>管理學院經營管理碩士學位學程碩士在職專班<br>106<br>Since the start of the National health insurance in Taiwan in 1994, it had brought down the medical expense. The concentration of people in large hospitals has made small hospitals face many challenges. The value and purpose of local community hospitals are to improve medical fairness, increase mediacl accessibility and safeguard people’s right to medical care. In particular, rural areas with insufficient medical resources are more necessary for their existence. The government has implemented many subsidy policies and medical policies in hopes that medical resources can be distributes more fairly. The management strategy of the local community hospital is also a key to success or failure.
Many studies use the medical services quality and perceived value and satisfaction to explore people's willingness to seek medical care. This study use medical service quality, perceptual value, TPB(Theory of Planned Behavior) and IPA (Importance-Performance Analysis) try to understand the role of geographic accessibility and familiarity of hospital. This study will enable government agencies and rural medical institutions to understand the value of medical institutions in areas with limited medical resources. Finally, this study use the importance and satisfaction to measure medical service quality that percept by people who had medical treatment and find service gaps to improve medical service quality.
The study explored patient, family members and patient’s friend of local community hospitals at Miaoli by questionnaire. The results of the study show that correct-professional factor is the most pressing areas for improvement in local community hospital. Care-loving factor, timely processing factor, and correct-professional factor have a significant positive impact on perceived value. The geographic accessibility and familiarity of hospital have a significant positive impact on perceived value. Geographic accessibility moderates the relationship between correct-professional factor and perceived value. Familiarity of hospital moderates the relationship between correct-professional factor, timely processing factor and perceived value.
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Lo, Chi-hua, and 羅啟華. "The Study of Relation between Perceived Price, Perceived Quality, Perceived Value and Brand Equity." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/00016471798244138572.
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碩士<br>淡江大學<br>國際貿易學系<br>92<br>Customer purchasing willing usually depends on their perceived value and an industry has to offer other values to maintain the industrial competitiveness. The customers’ perceive value of the products can decide how much they will pay for and perceive the quality of products. This study is focus on the middle-price of young people fashion clothing. In view of this, we are discussing perceived price and perceived quality are main elements of brand equity, furthermore utilizing medium variable perceived value is to make out the relation between them. All the above relation is the base of corporate to make brand strategy decision.
The study distributed and collected 3598 questionnaires from students of College of Business in Tamkang University. Using stratified proportion sampling method, distributed 370, received and 285 are effective. Further more, this study employ factor analysis and regression analysis to test the hypothesis.
The results of this study indicate:
1.Perceived price and perceived quality leads to the greater perceived value of the brand.
2.Perceived value determine the customers’ brand equity.
3.Product price and quality is the first concern when a corporate planning their own brand strategy.
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Liu, Chao-Ming, and 劉朝銘. "The Relationships among Perceived Risk, Involvement, Perceived Quality and Perceived Value in Internet Shopping." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/49485512099104465978.
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碩士<br>國立臺灣大學<br>資訊管理研究所<br>91<br>The rise of Internet brings the quickly development of the electronic commerce. Though the electronic commerce faced once recession, the future of EC is still an interesting issue. There are some barriers in the development of the electronic commerce. According to an Internet survey, security and creditability problems are the important reason of customers not to use Internet shopping. This study focus on Internet shopping environment, try to investigate the impacts of perceived risk on perceived quality and perceived value.
Follow the research of service quality, the perceived value has been widely discussed in recent years, it has better result of explaining the consumer behavior intentions. This study integrated the involvement and perceived risk into the model of service quality and perceived value, and conducted empirical research based on customers of Internet shopping.
Through the analysis of LISREL, the research model fitness is verified, and the effect of involvement and perceived risk in the integrated perceived value model are significant.
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SUN, MIN-HENG, and 孫敏恆. "Analysis of Perceived Innovation in Electric Scooter Affecting Perceived Quality, Perceived Risk, Perceived Value and Purchase Intention." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/hmpe8r.
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碩士<br>國立屏東大學<br>行銷與流通管理學系碩士班<br>106<br>Currently, climate changing and global warming has become a global issue in the world. Because of the government policies and environmental protection consciousness gains ground, that there are so many motor vehicle manufacturers devote to research and develop hybrid vehicles and electric cars. This research focus on electric scooters, and explores the influence of consumers’ perceived innovation, perceived quality, perceived risk, perceived value on purchase intention respectively
This study collected 332 valid questionnaires and analyzed by Structural Equation Modeling (SEM). The results of this study are as follows: Perceived innovation has positive effect on perceived quality, perceived value, perceived risk, and purchase intention. The effect of perceived quality on perceived value is positive, however is not significant. The effect of perceived risk on perceived value is positive and significant. Perceived value affect purchase intention positively and significantly. The findings provide insight to electric scooter manufacturers.
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yu, Chuang chiu, and 莊秋玉. "Extrinsic Cues、Perceived Quality、Perceived Value and Repurchase Intention –Intelligent Shops." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/54882247000878417459.
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碩士<br>國防大學管理學院<br>運籌管理學系<br>99<br>In recent years by the IT industry and the rapid development of information communication technology, and global competition, rapid changes in economic environment, how the distribution industry through a combination of science and technology, develop new business models, new means of access and services, distribution services have become important development issues and opportunities for sustainable management.
Intelligent unmanned store features mainly in the combination of technology to provide fast, high-quality service, innovation and product consumption patterns, cash and credit cards accepted two kinds of consumption, so consumption of more convenient; in support services, as consumers have any questions on merchandise , through "customer service button" VOIP voice communications systems and customer service dialogue, customer service staff will provide immediate assistance and guidance; when people have an emergency, press the "emergency button", the direct assistance to the security control center control center first call using VOIP and instant confirmation, through the clock remote monitoring system to confirm the field, such as emergency situations, and using loudspeakers to deter, and immediately informed the police the scene.
For retailers, the whole new "self-service store" concept of operation, together with the existing physical stores in series, developed a two-track operation of the business model, reduce the retailers are operating costs (such as personnel costs, store rent costs, inventory costs, etc. ), and enhance the retail operating efficiency, to improve the plight of retailers operating; the consumer side, no new consumption patterns store, will provide consumers with more dollars, safety, convenience of the consumer environment. Intelligent shop business model has become the future mode of operation.
The purpose of this research is motivated by the metropolitan area of shops is no axis of external cues and perceived quality of the impact on repurchase intention - as intervening variables of perceived value, and relevance of this to understand consumer consumption behavior of existing retail formats If to no shops, no shops to buy the consumer or consumer acceptance.
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Lai, Hsin-I., and 賴欣怡. "The Impact of Perceived Qualtiy, Perceived Value, Perceived Pirce and Purchase Intention." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/98491136712437464571.
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碩士<br>銘傳大學<br>國際企業學系碩士班<br>98<br>Recently, Global warming has become worse and worse. In all kinds of electronic product producing process, cell phone will cause most CO2. However, when customers select the product, most of the time, they focus on perceived quality, perceived price, and perceived price. Therefore, this study aims to realize if perceived quality, perceived price, perceived price will affect customer''s attitude and intention toward buying a green product.
In the survey process, the convenient sampling method is used. Structural Equation Model (SEM) is adopted for the empirical data analysis. The main findings of this study are:
(1)Customer’s perceived quality toward green environment cell phone has significantly direct impact on perceived value.
(2)Customer’s perceived value toward green environment cell phone has significantly direct impact on attitude.
(3)Customer’s attitude toward green environment cell phone has significantly direct impact on purchase intention.
(4)Customer’s perceived price toward green environment cell phone has significantly direct impact on perceived value.
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Akhter, Roushain. "Perceived Image Quality Assessment for Stereoscopic Vision." 2011. http://hdl.handle.net/1993/4455.
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This thesis describes an automatic evaluation approach for estimating the quality of stereo displays and vision systems using image features. The method is inspired by the human visual system. Display of stereo images is widely used to enhance the viewing experience of three-dimensional (3D) visual displays and communication systems. Applications are numerous and range from entertainment to more specialized applications such as: 3D visualization and broadcasting, robot tele-operation, object recognition, body exploration, 3D teleconferencing, and therapeutic purposes. Consequently, perceived image quality is important for assessing the performance of 3D imaging applications.
There is no doubt that subjective testing (i.e., asking human viewers to rank the quality of stereo images) is the most accurate method for quality evaluation. It reflects true human perception. However, these assessments are time consuming and expensive. Furthermore, they cannot be done in real time. Therefore, the goal of this research is to develop an objective quality evaluation methods computational models that can automatically predict perceived image quality) correlating well with subjective predictions that are required in the field of quality assessment.
I believe that the perceived distortion and disparity of any stereoscopic display are strongly dependent on local features, such as edge (non-uniform) and non-edge (uniform) areas. Therefore, in this research, I propose a No-Reference (NR) objective quality assessment for coded stereoscopic images based on segmented local features of artifacts and disparity. Local feature information such as edge and non-edge area based relative disparity estimation, as well as the blockiness, blur, and the zero-crossing within the block of images, are evaluated in this method. A block-based edge dissimilarity approach is used for disparity estimation. I use the Toyama stereo images database to evaluate the performance and to compare it with other approaches both qualitatively and quantitatively.
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Hsu, Wei-Jie, and 許為傑. "An investigation of factors affecting perceived quality." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/9kr6t2.
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碩士<br>中原大學<br>企業管理研究所<br>103<br>Perceived quality, as the subjective attitude of consumers, becomes a mean to judge the quality of different product features. Perceived quality can be affected by many factors by using ease of use, versatility, durability, serviceability, performance and prestige, and other six dimensions. However, the most common variables are the price and brand image. According to a previous study, we know both of the price and brand image which affect the perceived quality, and perceived quality will follow changes in the proportional relationship of the two variables, which mean that when the price goes high and brand image goes high as well. Perceived quality could increase by customer relationship types, subdivided into exchange relations and communal relationship in the two categories. There are different points exchange relationship with the relations that link the different emotion, exchange relations having characteristics of business is business, no link between the business and the more emotion, the lower degree of intimacy and a total relationship with the enterprise. They have developed a long-term relationship, such as friends or family members, so the emotional link to a higher level of intimacy.
In this study, types of customer relationship as interference variables, discussion on the brand image when the two variables, the price and the time, affect perceived quality of different types of customer relations, will it affect consumers'' perception of the quality of judgment? Moreover, according to the high and low price and the changes of the brand image, you can also analyze the different types of customer relationships, the impact will be different. Experimental study will be divided into two major categories of price and brand image, and the use of situational manipulation way to do analysis of questionnaires designed in eight different types of questionnaires to the subject''s answer.
The results showed that: (1) The relationship with communal customer more than exchange relationship to have a better quality of evaluation (2) For high price items, the relationship with communal customer more than the exchange relationship have a better quality of evaluation (3) For high brand image product, the relationship with communal customer more than the exchange relationship have a better quality of evaluation.
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Liu, Su-Ling, and 劉素苓. "A study of user-perceived web quality." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/36304962943398805892.
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Wu, Wen-Che, and 吳文哲. "Overseas GPT Quality between Expectation and Perceived." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/61026283150643784300.
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碩士<br>銘傳大學<br>管理學院高階經理碩士學程<br>100<br>Taiwan''s economic is growing, many political systems such as Australia, New Zealand, Japan, the European Union, the United Kingdom, and Canada, etc., given Taiwanese free entry permission to visit their countries. Furthermore, cross-strait between Taiwan and China direct flights were normalized, has strengthen the will of Taiwan people to go travel overseas.
In this study, engaged the people have ever experienced overseas group package travel, how their characteristics affect the gap between expected quality and perceived quality. Questionnaire adopting, the questionnaire contains descriptive statistical analysis, Likert statistical analysis. The obtained data is processed by factor analysis, reliability and validity analysis, t test, ANOVA, and importance-performance analysis (IPA) to find out clue.
The result showed: the tourists’ age between 30 and 39, and monthly income about forty thousand are the biggest population participated group package tour (GPT). These people care the “schedule consistency” mostly. The perceived has significant differences from expect, women are emphasized on "specification accuracy" factors. IPA is used to identify the expected and the perceived levels as a placement of X and Y axis in four quadrants, it shows service quality gap of items, help researchers to make improvement plan priority.
Travel disputes happened often, the GPT population is losing, people don’t join tour group instead of backpacking. Now, the leisure activities are performed by GPT and self-help tour (including semi-independent travel), the ratio is half and half. This study assists the tourism to find out service quality gaps, and analyze tourist expectations by the characteristics. On the other hand, result of analysis can be a reference for tourism bureau and a selection of good travel agent.
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Wang, Shih-Hao, and 王士豪. "The Influence of Perceived Benefits and Perceived Relationship Investment on Relationship Quality." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/8xgrup.
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碩士<br>國立臺北商業大學<br>企業管理系研究所<br>107<br>In recent years, many brands are beginning to use the form of “Pop-up Stores” to market and promote their own products. The purpose is to convey the brand image and create a topic in a short period of time. The design of Pop-up Stores usually requires elements such as creativity and innovation. The Pop-up Stores is to provide consumers with a unique and attractive experience. Through the collation of related literatures, this study deduced 10 research hypotheses, and questionnarires were distributed to consumers who had experienced the consumption experience of five different types of Pop-up Stores. A total of 250 valid questionnaires were collected to analyze and verify the relationship between vairables.The study found that the hedonic benefits, the utilitarian benefits and the symbolic benefits of perceived benefits Pop-up Stores have a positive impact on perceived relationship investment. The perceived relationship investment of Pop-up Stores have a positive impact on relationship quality with consumers. This study further analyzes different types of Pop-up Stores and finds that they have different relationships among variables. In summary, the findings of this study, the proposal to provide management of the Pop-up Stores operators. And this study can expand the past for the lack of Pop-up Stores research.
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Tseng, Cing-yong, and 曾清永. "The Effects of Perceived Service Quality and Perceived Relationship Quality on Customer Switching Intention-The Case of Internet Banking." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/10778568658881928869.
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碩士<br>國立高雄第一科技大學<br>行銷與流通管理所<br>97<br>With the development of information technology and popularity of internet, domestic banks have established internet banking to respond to the trend of electronic commerce and provide customers with more convenient and efficient banking services. Internet banking is different from conventional over-the-counter banking because there is no direct contact between the customer and the service personnel. Consequently, the service quality of customers’ perception is indispensable core competitiveness to the Internet banking. Therefore, the major purpose of the study is to investigate the effects of perceived service quality and perceived relationship quality on customer switching intension when customers use Internet banking.
Customers with experiences of using Internet banking are chosen as research subjects in this study. A total of 428 effective samples were received. The conclusions of findings are as follow:
1.Customers’ perceived service quality is positively related to the customers’ perceived relationship quality on using Internet banking.
2.Customers’ perceived service quality is negatively related to the customers’ switching intention on using Internet banking.
3.Customers’ perceived relationship quality is negatively related to the customers’ switching intention on using Internet banking.
4.Customers’ perceived relationship quality doesn’t play a mediating role on the relationship between customers’ perceived service quality and customers’ switching intention on using Internet banking.
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Chao-yu, Chen, and 陳昭宇. "Research on Travel Agency Service Quality: A Conceptualizing Perceived Service Quality Perspective." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/88271124530132461032.
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碩士<br>開南大學<br>國際企業學系<br>96<br>In recent years, leisure and tourism has become more trendy and popular. In order to attract customers, travel agencies use such a variety of methods to compete. Facing this fierce competition, all related businesses try to find their blue oceans, expand their markets, and reinforce their advantages. Businesses also realize that service quality is the engine of the industry. Today’s customers are not purchasing goods only; they care about service quality as well. Those businesses that exchange service quality for maximum profits would only create an unhealthy red ocean for its industry.
Based on the Conceptualizing Perceived Service Quality Model, this paper uses AHP (Analytic Hierarchy Process) to explore the key factors that would affect service quality, and then to establish the KIFI (Key Important Factors Index), which could provide businesses the information that would help improve their service and enhance their competitive advantages. The result of this study shows that customers care very much about whether service providers have finished the whole service in completion and if the group cooperation is fine. This research takes travel agency as an example, analyzes its existing service quality state, eliminates and renews the bad service quality, in order to reach the perfect situation. Among the top three facets, the order of weight sorted by experts and scholars are Interaction Quality, Outcome Quality; Physical Environment Quality. In Criteria the top three are Attitude; Expertise; and the social. In factor level the top three are working attitude of the attendants; the subjective responses to the working state of attendants; Attendants’ satisfaction towards current work.
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Huang, Pin-Fang, and 黃品方. "Relationships among the Investors’ Perceived Service Quality, Relationship Quality and Relationship Performance." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/19096332475745676403.
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碩士<br>淡江大學<br>企業管理學系碩士在職專班<br>98<br>Investor relations play a significant role for public listed companies to acquire institutional and individual investors’ trusts and loyalties in order to build and maintain long-term relationship in this highly competitive capital market. This study uses questionnaire survey to collect data. Subjects of this research include fund managers, analysts, research assistants of financial institutions. In addition to using SERVQUAL rating scale to explore the cognitive difference of service quality in five aspects, we evaluate the strength and performance of investor relations by trusts, commitment made by the companies and loyalties. We also use regression analysis to investigate the correlation among the Investors’ perceived service quality, relationship quality and relationship performance. 213 effective samples have been collected, and the results of the study are summarized as follows:
1.The perception of service quality differs from financial institutions where analysts work and from the length of time to interact with the companies.
2.There’re positive correlations between investors’ perceived service quality and relationship quality. Companies can enhance investor relations by improving investors’ perceived service quality. Furthermore, the reliability, assurance and empathy of service can enhance the trust relations; the reliability, tangibility and assurance of service can enhance the commitment relations.
3.There’re positive correlations between investors’ perceived service quality and relationship performance. Companies can enhance loyalty of investors by improving investors’ perceived service quality. Furthermore, the reliability, tangibility and assurance of service can enhance the loyalty of behavior; the tangibility and assurance of service can enhance the loyalty of attitude.
4.There’re positive correlations between investors’ perceived relationship quality and relationship performance. Companies can enhance investor relations by improving relationship quality. Furthermore, the trust and commitment of investors’ perceived relationship quality can enhance the loyalty of behavior; the commitment of investors’ perceived relationship quality can enhance the loyalty of attitude.
5.The investors’ perceived relationship quality has intermediary effect between investors’ perceived service quality and relationship performance.
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Kuo, Li-Yin, and 郭立尹. "The relationship of product attributes, perceived quality and perceived risk of cosmeceutical products." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/09626528579444831754.
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碩士<br>國立臺北大學<br>企業管理學系<br>100<br>Cosmeceutical products are the skin care products positioned between cosmetics and pharmaceuticals by the defined mechanisms, simple and pure ingredients as well as higher concentration of actives. The product benefits are also tested and demonstrated through scientific validation. In addition, as adjuvant therapeutic products for curative surgery, cosmeceutical products are usually with professional indication and consultation, thus the consumer confidence and reliability will be higher than general products. This research adopted questionnaires targeting to explore how the product attributes, perceived risks affect consumer’s perception on quality in regard of cosmeceutical skin care products. The results concluded that, for cosmeceutical products, the perceived quality has negative significant effect on perceived risk while the product attributes have significant effect both on perceived quality and perceived risk. In descriptive statistic results, it showed that it is still female the main consumer for cosmeceutical products with main age range between 31~40, close to 80% of the subjects have no kids and the main residence located in north and south part of Taiwan. Meanwhile, the AVONA analysis demonstrates that particular dimensions under three variables of different ages, with kids or not and residence were found to be significant different. In addition, the main channel for purchasing cosmeceutical products centralized to mass chain stores as well as professional ones such clinic and drug stores. The result shows that purchase frequency and amount only have significant effect on certain dimension while the channels significantly related to all variables. The correlation and regression analysis also shows the product attributes, perceived quality and perceived risk of consumers purchasing in different channels have significant differences.
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Dai, Yu-Chi, and 戴玉棋. "The impact of different type promotion on consumer’s perceived quality and perceived value." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/68359420106586051511.
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碩士<br>國立交通大學<br>管理學院碩士在職專班國際經貿組<br>94<br>Many company use sale promotion to stimulate consumer’s purchase, however, sale promotion would cause negative quality of product on consumer’s perception. Although consumer could save their expense by sale promotion, they think the price of discount is the true price and change their evaluation from positive attitude to negative attitude. From the counteraction of the money reduction and quality perception, would consumers feel negative perceived quality and perceived value by price discount, and would they feel higher quality perception in gift promotion than in price promotion?
The purpose of this research is to investigate consumer’s perceived quality and perceived value by different type of promotion, and the relation of perceived quality and perceived value, perceived value and purchase desire. Furthermore, to examine the effect and variation by high price level and low price level. The experiment product is food service for the similar proportion product and service. A 3*2 factorial design experiment was employed in this study. Descriptive statistics, reliability analysis, factor analysis, one-way ANOVA and T-test was used to test the hypotheses.
The major findings of this experiment include:
1. The consumer won’t perceive negative quality by price promotion.
2. The consumer’s perceived quality is higher in non-price promotion than in price promotion.
3. The consumer’s perceived quality is higher in the price level than in the low price level.
4. The price level and the promotion type will not have interaction on consumer’s perceived quality.
5. The consumer will feel higher perceived value in price promotion than in non-price promotion.
6. The consumer will not perceive negative value by price promotion.
7. The relation of consumer’s perceived quality and perceived value is positive.
8. The relation of consumer’s perceived value and purchase is positive.
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Wu, Fang-Chi, and 吳方琪. "The Relationships between Perceived Quality,Perceived Value and Purchase Intention for 4G Smartphones." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/03775728950811718310.
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碩士<br>中國文化大學<br>企業實務管理數位學習碩士在職專班<br>103<br>This study aims to explore the relationships between perceived quality, perceived value and purchase intention for 4G smartphones, with the considerations of different levels of consumers’ technology acceptance. Through a questionnaire survey in Taiwan, 392 valid samples were collected and analyzed with statistical models. The result sug-gests that both perceived quality and perceived value have positive effects on purchase intention, while the perceived quality also has a positive effect on the perceived value. In addition, the levels of consumers’ technology acceptance have a significant relation-ship with purchase intention, while no significant impact to the relationship between perceived quality and perceived value was found. It is inferred that the innovations and promotions of 4G smartphones have the attractiveness to consumers and significant market potential from wider ranges of users. Further developments and business mod-els for smartphone providers and innovations in the telecommunication industry are en-couraged.
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Su, Yi-Ting, and 蘇宜亭. "The Relationship among Brand Image, Perceived Quality ,Perceived Value of Consumers’ Purchasing Intention." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/39013587631398617849.
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碩士<br>健行科技大學<br>企業管理系碩士班<br>103<br>Along with the change of time, for decades, the enterprises only required to adjust their selling price according to the demand to survive, and now, consumers are looking for not only the price, but also the value of the products or service they purchase.
It is one of the crucial task for a company to build a strong brand image and use its brand image to communicate with the targeted consumers, as a result to grow the business and improve the performance of the operation. The company brand image and identity becomes the most critical factor for consumer purchasing decision.
In order for a company to survive in such competitive environment, they need to have multiple competitive advantages. The utility and benefit of the product or service is not enough to satisfy the consumer, an emotional attachment links to brand and decent public image links to the company is one of the most important factor of the marketing success.
So, when the consumer is making purchasing decision, this brand impression will lead the consumer to make the decision they feel comfortable and favorable.In addition, once the consumer trust a brand and experienced the product or service of this brand, more than likely when they need different product or service they will extend their trust to this brand to different product or service. That is how important for a company to build the brand value in today’s business style.
This study focused mainly on the exploration of consumers’ views about iphone with respect to the effect between the brand image, perceived quality, perceived value and the Purchasing Intention. and 220 questionnaires were issued, including 220 valid ones. The effective response rate is 100%. Statistical software SPSS was applied to these questionnaires, using descriptive statistical analysis, reliability analysis, validity analysis, ANOVA analysis, Pearson product-moment correlation analysis, and regression analysis to conduct the empirical analysis.
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Yang, Bo-Han, and 楊博涵. "Customer satisfaction, perceived quality and perceived value: Findings from the E-reading service." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/65607528017807150054.
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碩士<br>元智大學<br>資訊傳播學系<br>98<br>The development of e-book has changed the way of message being transmitted and received. This whole new generation of reading may change our reading experience. The emerging new e-reader (e.g. Amazon’s Kindle) has drawn a considerable amount of attention. The study of emerging e-book market can be extended and bridged to the widely-used e-reading service. This study attempts to discuss the deteminants which affect the perceived value and customer satisfaction of e-reading service.
This study based on the “European Customer Satisfaction Index” to determine the factors that affect the perceived value and customer satisfaction. The results of this study demonstrate that the constructs of brand image, expectations, perceived quality of hard ware and perceived quality of human ware have significantly positive effects on perceived value. Among these determinants, the perceived quality of hard ware is the most significant predictor. The perceived quality of hard ware, perceived quality of human ware and perceived value have significant positive effects on customer satisfaction. And the perceived value has the impact on the customer satisfaction. From the results above, the perceived quality of hardware has significant positive effects on perceived value and customer satisfaction. Therefore, the result findings suggest that the online reading platform operators should strive to enhance the service quality, and this will improve customer satisfaction of online reading platform and intention of continuous usage.
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CHANG, CHUN-FENG, and 張君鳳. "The Impact of Service Innovation, Perceived Risk, and Perceived Quality on Purchase Intention." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/patzve.
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碩士<br>崇右影藝科技大學<br>經營管理系<br>107<br>The motorcycle density of Taiwan is the 1st ranking in Asia. In “2018 National Geographic Travel Photographer of the Year Contest ", among the top ten selected photos in the Cities category by the National Geographic editors, "Motorcycles Waterfall" is one of them, just as the density of riders at rush hour the Taipei Bridge. Recently, the environmental awareness has risen. Also, the government encourages using electric vehicles in order to reduce air pollution, but the result has not been good as expected.This kind of situation contitunes till the new generation of electric vehicle into the market,
"Gogoro" which is launched by Gogoro Taiwan Limited. It not only drove the growth of the electric motor market but also turns it to be more popular.
Gogoro Taiwan Limited develops and produces the new generation of electric vehicle, Gogoro which uses electric energy instead of the gasoline to improve environmental issues such as air pollution. It also builds an innovative platform which combines with energy systems and battery swap-to-go, furthermore its slogan "Smart City and Smart Energy”, so it is defined as an energy technology company. And because of its’ service innovation concept is different from other competitors, so it raises ahead in the electric motor market.
In this study, 307 valid questionnaires were collected by online survey and analyze by SPSS statistical software that was conducted. The results of this research show the service innovation that has a significant positive impact on consumers' perceived risk, perceived quality and purchase intention. Perceptual risk has a significant negative impact on purchase intention, and perceived quality has a significant positive impact on purchase intention. Based on the above empirical results, management implications and follow-up research recommendations are made.
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JUN-RONG, CAO, and 曹峻榮. "The Relationships Among Perceived Quality, Perceived Risks, and Perceived Value: An Evidence from Consumers of Tourist Hotels." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/6f6pv8.
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碩士<br>景文科技大學<br>旅遊管理系觀光與餐旅管理碩士班<br>105<br>Taiwan's hotel industry for tourism is in a fierce, competitive environment, so stimulating the perceived quality of visitors, thereby increasing the perceived value, is particularly important. This study is to investigate the relationships among perceived quality, perceived risks, and perceived value. Besides, mediating effect of perceived risks on the relationship between perceived quality and perceived value is examined in this study. A convenience sample of respondents was chosen that comprised all of consumers of hotels in Taipei and New Taipei cities. A total of 400 questionnaires were distributed, and 340 were returned, with 312 valid questionnaires. Subsequently, descriptive statistics, reliability analysis, validity analysis, correlation analysis, simple regression analysis, and hierarchical regression analysis were employed in this study. The results indicate that perceived quality has a significant positive effect on perceived value; perceived quality has a significant negative effect on functional risk and financial risk; functional risk and financial risk have significant negative effects on perceived value. Moreover, the results show that functional risk and financial risk have partial mediating effects on the relationship between perceived quality and perceived value.