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Journal articles on the topic 'Perceived quality'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Kyoon Yoo, Dong, and Jeong Ah Park. "Perceived service quality." International Journal of Quality & Reliability Management 24, no. 9 (2007): 908–26. http://dx.doi.org/10.1108/02656710710826180.

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2

Davies, Mark A. P. "Perceived Information Quality." Journal of International Consumer Marketing 13, no. 4 (2001): 29–50. http://dx.doi.org/10.1300/j046v13n04_03.

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3

aljuaid, Hussain ali, Mohmad Saad Alkarani, Naif Saad Alkaraan, et al. "Assessment of Perceived Health Care Service Quality." International Journal Of Pharmaceutical And Bio-Medical Science 02, no. 12 (2022): 652–57. http://dx.doi.org/10.47191/ijpbms/v2-i12-12.

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This article's objective is to describe a simplified method for developing and assessing the quality of healthcare-related research questions. This process involved three stages. The objective of the initial phase was to identify and investigate a scientific field. This field would be used to identify outputs such as analysis units, variables, and goals. The objective of the second stage was to formulate structured research questions based on the findings of the first phase. In general, research questions begin with interrogative adverbs (e.g., what and when), auxiliary verbs (e.g., is there a

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4

Ladhari, Riadh, and Miguel Morales. "Perceived service quality, perceived value and recommendation." Library Management 29, no. 4/5 (2008): 352–66. http://dx.doi.org/10.1108/01435120810869129.

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5

Zube, Ervin H., Joanne Vining, Charles S. Law, and Robert B. Bechtel. "Perceived Urban Residential Quality." Environment and Behavior 17, no. 3 (1985): 327–50. http://dx.doi.org/10.1177/0013916585173004.

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6

Xenos, M., and D. Christodoulakis. "Measuring perceived software quality." Information and Software Technology 39, no. 6 (1997): 417–24. http://dx.doi.org/10.1016/s0950-5849(96)01154-8.

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Pitic, Lucian, Stelian Brad, and Diana Pitic. "Study on Perceived Quality and Perceived Fair Price." Procedia Economics and Finance 15 (2014): 1304–9. http://dx.doi.org/10.1016/s2212-5671(14)00592-9.

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8

Witt, Peter A. "Perceived-Quality Study Perceived as Not Very Good." Cornell Hotel and Restaurant Administration Quarterly 35, no. 2 (1994): 8–9. http://dx.doi.org/10.1177/001088049403500201.

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9

Moliner, Miguel A., Javier Sánchez, Rosa M. Rodríguez, and Luís Callarisa. "Perceived relationship quality and post‐purchase perceived value." European Journal of Marketing 41, no. 11/12 (2007): 1392–422. http://dx.doi.org/10.1108/03090560710821233.

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10

Adnyani, Desak Ayu Made Eva Suari, and I. Putu Gde Sukaatmadja. "PERAN PERCEIVED RISK DALAM MEMEDIASI PENGARUH PERCEIVED QUALITY TERHADAP PERCEIVED VALUE." E-Jurnal Manajemen Universitas Udayana 8, no. 12 (2019): 7072. http://dx.doi.org/10.24843/ejmunud.2019.v08.i12.p09.

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The purpose of this study was to examine the role of perceived risk in mediating the effect of perceived quality on perceived value on customers of LPD Adat Jro Kuta Pejeng Village. The population of this study was LPD Adat Jro Village Kuta Pejeng who lived in the Pejeng Village area. A sample of 110 respondents was determined using the purposive sampling method. Methods of data collection using the questionnaire method in the form of a questionnaire. The analysis technique used is path analysis technique (analysis path) and sobel test. The results of the analysis show that perceived quality h

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11

Snoj, Boris, Aleksandra Pisnik Korda, and Damijan Mumel. "The relationships among perceived quality, perceived risk and perceived product value." Journal of Product & Brand Management 13, no. 3 (2004): 156–67. http://dx.doi.org/10.1108/10610420410538050.

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12

Ali, Muhammad Yasir, and Ka Lin. "Social Quality Measurement and Perceived Social Quality." International Journal of Social Quality 9, no. 1 (2019): 75–93. http://dx.doi.org/10.3167/ijsq.2019.090105.

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This study investigates the difference between the maps of social quality and perceived social quality. Using survey data collected from Peshawar, a prominent city in Pakistan, we compare the general and the perceived maps of social quality drawn from survey respondents based on their stands of income, education, age, and gender. With this comparison, the study conducts the regression analysis about the data to reveal the relations between these factors and draw some policy implications. The analysis contrasting objective and subjective visions of the social quality map may support a construct

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13

Maryam, Eftekhar, shaabani Maryam, and Lotfizadeh Fereshteh. "The Effect of Perceived Quality, Perceived Cost and Repurchase Intention in the Insurance Industry." International Journal of Management Sciences and Business Research 4, no. 11 (2015): 09–18. https://doi.org/10.5281/zenodo.3463002.

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This study aims to investigating the effect of perceived quality and perceived cost on the perceived value by customers and their repurchase intention in the insurance industry. To this aim, the clients of Mellat and Iran Insurance Companies in the city of Ramsar were taken as the statistical population. The size of the population, selected based on simple random sampling, was calculated at 382 individuals using the Cochran Formula. For data collection purposes, a questionnaire was utilized with a Cronbach-Alpha value of 0.932. Finally, for the purpose of data analysis and testing the research

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14

van Deventer, Marko, Natasha de Klerk, and Ayesha Bevan-Dye. "Influence of perceived integrity and perceived system quality on Generation Y students’ perceived trust in mobile banking in South Africa." Banks and Bank Systems 12, no. 1 (2017): 128–34. http://dx.doi.org/10.21511/bbs.12(1-1).2017.05.

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Mobile banking represents an important addition to retail banks’ digital banking channels and a salient tool for servicing both current and future customers. However, given the cybernetic nature of mobile banking, there is a certain degree of uncertainty and perceived risk associated with the use thereof. This uncertainty and perceived risk elevate the importance of trust in fostering mobile banking adoption. The Generation Y cohort, which encompasses today’s youth, represents an important current and future banking segment and their adoption of mobile banking channels could have a significant

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15

Oya, Altinsoy Gür. "Targeted and perceived service quality." Journal of Tourism, Heritage & Services Marketing 5, no. 2 (2019): 43–49. https://doi.org/10.5281/zenodo.3601683.

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<em>Businesses that want to keep pace with the change and time are establishing new departments. Through those departments the business can take decisions and actions rapidly and so that they can keep themselves updated. However, this situation can cause inconsistencies between managers and departments working with multi-departments such as hotel businesses in service industry. This paper provides an extensive literature review aiming to present and discuss models and methods of how the perceived service quality has been and should be studied and handled. By doing so this paper supports both a

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Masithoh, Dewi, and Widiartanto Widiartanto. "Pengaruh Perceived Quality Dan Perceived Value Terhadap Revisit Intention Melalui Satisfaction Sebagai Variabel Intervening (Studi pada Pengunjung Destinasi Wisata Museum Kretek Kudus)." Jurnal Ilmu Administrasi Bisnis 9, no. 4 (2020): 617–25. http://dx.doi.org/10.14710/jiab.2020.28945.

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Abstract: The research.aims that to discover the influence between perceivd quality and perceived value against the revisit intention through satisfaction. The population is all visitors in the Kretek Kudus Museum, and the sampling collection technique uses the purposive .and accidental sampling. The type of ostudy is explanatory research. The data analysis in this research use software SPSS 20.0 for Windows, which is conducted validity, reliability, coefficient correlation, coefficient determination, simple and multiple regression tests, significance ( T-test and F-test) and then Sobel test.

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17

Nanjaya, Carolus Mario, and Andi Wijaya. "Pengaruh Perceived Quality Dan Perceived Value Terhadap Purchase Intention Dimediasi Perceived Risk." Jurnal Manajerial Dan Kewirausahaan 3, no. 3 (2021): 612. http://dx.doi.org/10.24912/jmk.v3i3.13133.

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The global economy is something that must always be considered. The growing economy and the increasing number of competitors, make various parties have to rack their brains so that their companies are not left behind and continue to lead. The purpose of this study was to determine the effect of perceived quality and perceived value on purchase intention mediated by perceived risk. This research method uses quantitative methods using 100 samples taken from buyers of OFFBEAT & CO products, this study uses a Likert scale and analysis using PLS as a tool in data processing. The results of this

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18

Pratama, Ferdy, and Sarwo Edy Handoyo. "Pengaruh perceived price dan perceived quality terhadap purchase intention melalui perceived value." Jurnal Manajemen Bisnis dan Kewirausahaan 8, no. 4 (2024): 895–906. http://dx.doi.org/10.24912/jmbk.v8i4.31641.

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The gaming industry is an entertainment field that has a wide market with consistent growth both in revenue and technology. A lot of big company have been trying to capitalize this growth to produce AAA video game with high budget and selling them digitally. This research is done to understand the effect of perceived price and perceived quality to purchased intention of AAA digital video game with perceived value as mediation variable. This research is done its quantitative method and comparative casual design to understand cause and effect relationship. Based on the result of the analysis, pe

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19

TENG, CHING-I., FENG-JU HSIAO, and TIN-AN CHOU. "Nurse-perceived time pressure and patient-perceived care quality." Journal of Nursing Management 18, no. 3 (2010): 275–84. http://dx.doi.org/10.1111/j.1365-2834.2010.01073.x.

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20

Witt, P. "Letters Perceived-quality study perceived as not very good." Cornell Hotel and Restaurant Administration Quarterly 35, no. 2 (1994): 8. http://dx.doi.org/10.1016/0010-8804(94)90004-3.

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21

Suki, Norazah Mohd. "Correlations of Perceived Flow, Perceived System Quality, Perceived Information Quality, and Perceived User Trust on Mobile Social Networking Service (SNS) Users’ Loyalty." Journal of Information Technology Research 5, no. 2 (2012): 1–14. http://dx.doi.org/10.4018/jitr.2012040101.

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This research aims to examine the correlations of perceived flow, perceived system quality, perceived information quality and perceived user trust on mobile social networking service (SNS) users’ loyalty. Investigation of correlation between perceived user trust with perceived flow and user loyalty were also performed. Two hundred students were the subjects of a Malaysian university to answer survey questions on their currently chosen mobile social network system. The correlations between perceptual variables on mobile SNS were then analyzed and various causal relations deduced. Research findi

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22

Smith, J. L. "Data compression and perceived quality." IEEE Signal Processing Magazine 12, no. 5 (1995): 58–59. http://dx.doi.org/10.1109/79.410441.

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23

Raith, Corinna Petra, and Stefan Koch. "Perceived Quality of Online Encyclopedias." International Journal of Social Media and Online Communities 11, no. 1 (2019): 48–66. http://dx.doi.org/10.4018/ijsmoc.2019010104.

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This study illustrates how different user groups perceive and evaluate the content quality of Wikipedia articles as compared to entries of a traditional encyclopedia. Therefore, an experimental set-up was used with blinded articles of different topic fields from the German Wikipedia and Brockhaus online, evaluated by experts with different backgrounds (university vs. practice) and by students of the field. The findings showed that the quality of both encyclopedias was assessed similarly (intra-group evaluations), although more faults and mistakes were criticized in the Wikipedia sample. Howeve

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24

Romero-Galisteo, Rita Pilar, Ángel Blanco-Villaseñor, Noelia Moreno-Morales, and Pablo Gálvez-Ruiz. "Early intervention and perceived quality." Medicine 98, no. 15 (2019): e15173. http://dx.doi.org/10.1097/md.0000000000015173.

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25

Clemenz, Candice E., and Pamela A. Weaver. "Dimensions of Perceived Training Quality." Journal of Quality Assurance in Hospitality & Tourism 4, no. 1-2 (2003): 47–70. http://dx.doi.org/10.1300/j162v04n01_03.

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26

Larrabee, June H., Veronica F. Engle, and Elizabeth A. Tolley. "Predictors of Patient-Perceived Quality." Scandinavian Journal of Caring Sciences 9, no. 3 (1995): 153–64. http://dx.doi.org/10.1111/j.1471-6712.1995.tb00406.x.

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27

S. M. Ikhtiar, Alam, and Jahan Kawsar. "Factors Determining Perceived Service Quality:." DIU Journal of Business and Entrepreneurship 2, no. 01 (2007): 132–53. http://dx.doi.org/10.36481/diujbe.v02i1.0p8zcs93.

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Research suggests that customers do not perceive quality of service in a unidimensional way but rather evaluate quality based on multiple factors. Parasuraman, Zeithaml, and Berry (1988) proposed five specific dimensions of service quality that apply across a variety of service contexts. The five dimensions are reliability (ability to perform the promised service dependably and accurately), responsiveness (willingness to help customers and provide prompt service), assurance (employees’ knowledge and courtesy and their ability to inspire trust and confidence), empathy (caring, individualized at

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28

Adhilla, Fitroh. "MEASURING PERCEIVED LIBRARY SERVICE QUALITY." Optimum: Jurnal Ekonomi dan Pembangunan 6, no. 2 (2016): 129. http://dx.doi.org/10.12928/optimum.v6i2.7818.

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29

Oleson, Marjorie. "Subjectively Perceived Quality of Life." Image: the Journal of Nursing Scholarship 22, no. 3 (1990): 187–90. http://dx.doi.org/10.1111/j.1547-5069.1990.tb00205.x.

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30

Bausell, R. Barker. "Perceived Quality of Hospital Care." Evaluation & the Health Professions 8, no. 4 (1985): 401–12. http://dx.doi.org/10.1177/016327878500800402.

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31

Orom, Heather. "Nativity and Perceived Healthcare Quality." Journal of Immigrant and Minority Health 18, no. 3 (2015): 636–43. http://dx.doi.org/10.1007/s10903-015-0218-9.

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32

Cristobal, Eduard, Carlos Flavián, and Miguel Guinalíu. "Perceived e‐service quality (PeSQ)." Managing Service Quality: An International Journal 17, no. 3 (2007): 317–40. http://dx.doi.org/10.1108/09604520710744326.

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33

Kent, W. "Colleges' hospitality programs: Perceived quality." Cornell Hotel and Restaurant Administration Quarterly 34, no. 6 (1993): 90–95. http://dx.doi.org/10.1016/0010-8804(93)90144-8.

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34

Kocher, Acadia A., and Michelle C. Vigeant. "Relationships between perceived room acoustic quality and perceived reverberance, listener envelopment, and tonal quality." Psychomusicology: Music, Mind, and Brain 25, no. 3 (2015): 331–38. http://dx.doi.org/10.1037/pmu0000071.

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35

Steenkamp, J. E. B. M., B. Wierenga, and M. T. G. Meulenberg. "Analysis of food quality perception processes." Netherlands Journal of Agricultural Science 34, no. 2 (1986): 227–30. http://dx.doi.org/10.18174/njas.v34i2.16808.

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A study was made to investigate ways in which consumers perceive the quality of food products and a model of the quality perception process was developed. Consumers used intrinsic (colour and appearance of product) and extrinsic (price and brand name) factors to determine rating of a product on quality aspects that cannot be evaluated at point of purchase (such as taste). The model was used on 13 foods and a high score for a food quality variable (nutritive value, energy content, additives and sensory quality) indicates that this quality is perceived as important. Energy content of meat, chees

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36

Fahy, Kathleen, and Jennifer Fenwick. "Perceived journal quality: An indicator of research quality." Women and Birth 21, no. 3 (2008): 97–98. http://dx.doi.org/10.1016/j.wombi.2008.07.002.

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37

San. "Consumers' Perceived Quality, Perceived Value and Perceived Risk Towards Purchase Decision on Automobile." American Journal of Economics and Business Administration 3, no. 1 (2011): 47–57. http://dx.doi.org/10.3844/ajebasp.2011.47.57.

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38

Pattanaik, Priyabrata. "The Impact of Service Quality on the Perceived Quality of Mobile Network in India." Journal of Advanced Research in Dynamical and Control Systems 11, no. 10-SPECIAL ISSUE (2019): 439–44. http://dx.doi.org/10.5373/jardcs/v11sp10/20192828.

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39

Han, Jin Wook, and Seong Jin Park. "The Relationships between Perceived Quality, Perceived Sacrifice, and Perceived Value: The Mediating Role of Perceived Risk." Journal of Sport and Leisure Studies 33 (August 31, 2008): 365–74. http://dx.doi.org/10.51979/kssls.2008.08.33.365.

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40

Zhao, Li, Peng Nie, Yingchun Ren, and Xiaoqing Shao. "Digital Technology, Dtigital Literacy and the Quality of Postgraduate Education." Advances in Social Development and Education Research 1, no. 2 (2024): 110. http://dx.doi.org/10.61935/asder.2.1.2024.p110.

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How do graduate students perceive the quality of digital education? With considering the characters of postgraduates, this research examined the mediating role of academic self-efficacy and the moderating effect of digital literacy in the basic model. A survey of 1,256 graduate students in the southwestern region of China was conducted, and structural equation modeling and curve fitting were adopted for mechanism analysis.The research found that the level of digitization in higher education institutions affects postgraduate students' perception of academic self-efficacy, which in turn influenc

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41

Le, Tam Minh, Sébasien Le, and Dzung Hoang Nguyen. "Assessing consumer-perceived food quality using conjoint analysis." Science and Technology Development Journal 17, no. 3 (2014): 21–31. http://dx.doi.org/10.32508/stdj.v17i3.1498.

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Quality is considered the most indispensable means to compete in the marketplace for all food companies. Apart from the objective quality concerning the physical – chemical – microbiological characteristics, which links to the concept of food security; the subjective quality concerning the quality as perceived by consumers is utmost important since it links to the concept of consumer demand [1]. This paper proposed a new methodology which aimed to assess the subjective quality as follows: (1) to examine whether consumers could perceive and/or understand the quality criteria used by exper

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42

Andik, Silvia Dewi Sagita, and Annisa fitri Rachma. "The Impact of Brand Awareness, Brand Association, and Perceived Quality towards Brand Loyalty (A case study of New Product)." E3S Web of Conferences 348 (2022): 00035. http://dx.doi.org/10.1051/e3sconf/202234800035.

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This study examines the effects of brand awareness, brand association, and perceived quality towards brand loyalty of new development products. A total of 30 respondents were given an online questionnaire related to food brand equity (A case study new development product: Yobrow). Linear regression and multiple regression tests were used to test the data and infer the results. Data were analyzed using SPSS software. The results show that perceived quality leads to brand loyalty, brand awareness, brand association and simultaneously impacts brand loyalty. In the context of perceived quality, th

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43

Kim, Jihyun, and Mary Lynn Damhorst. "Effects of Level of Internet Retailer’s Service Quality on Perceived Apparel Quality, Perceived Service Quality, Perceived Value, Satisfaction, and Behavioral Intentions Toward an Internet Retailer." Clothing and Textiles Research Journal 28, no. 1 (2009): 56–73. http://dx.doi.org/10.1177/0887302x08329647.

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44

Maharani, Aisyah Shafira, and Anas Hidayat. "The influence of brand innovativeness and quality affect consumer perceived value." International Journal of Research in Business and Social Science (2147- 4478) 12, no. 4 (2023): 15–32. http://dx.doi.org/10.20525/ijrbs.v12i4.2626.

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This study aims to analyze the effects of two functional brand qualities, innovativeness, and quality, on the perceived value of the consumers, through the mediating role of two symbolic brand qualities, namely brand experience and brand personality. This research is quantitative by using a purposive sampling technique on a population of undergraduate students from all Universities in Indonesia. The number samples were 200 respondents who are the consumers of Indonesian local brand beauty product “Somethinc”, which was taken through an online questionnaire. The data analysis technique used to

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45

Hsu, Meng Hsiang, Li Wen Chuang, and Shu Ping Chiu. "Perceived Quality, Perceived Value and Repurchase Decision in Online Shopping Context." Applied Mechanics and Materials 311 (February 2013): 43–48. http://dx.doi.org/10.4028/www.scientific.net/amm.311.43.

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During the late few years, online group-buying auction has grown quite a fashion style, the consumers can buy favor commodities and services in real stores but they can also get them online store, which makes more choices for online users. Hence, how to retain customers repeat purchase behavior is urgent for the success of online shopping. Depending on relationship quality, the research analyzes the repurchase behavior in an online shopping context. The correlation among perceived service quality(website service quality, store service quality), perceived value, relationship quality and repurch

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46

Nwankpa, Joseph, and Pratim Datta. "Perceived Audit Quality from ERP Implementations." Information Resources Management Journal 25, no. 1 (2012): 61–80. http://dx.doi.org/10.4018/irmj.2012010104.

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Today’s organizational information technology (IT) landscape is dominated by ERP systems. These systems are typically known to bring changes within the organization. Past studies have focused on the technical perspective—the idea of integrating organizational information computing needs with change management and system learning. Although ERP systems can carve a new audit landscape requiring auditors to accommodate audit processes, controls, and test when auditing in a post-ERP implementation environment, few studies have discussed the implications. In this paper, the authors examine how perce

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47

Salvadia, Angela, Jannessa Miller, Kala Swope, and Jacqueline Nunn. "Perceived Quality of Life After Stroke." American Journal of Occupational Therapy 70, no. 4_Supplement_1 (2016): 7011505111p1. http://dx.doi.org/10.5014/ajot.2016.70s1-po1096.

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48

Heri Satrya Wangsa, Ignasius. "The Insights on Perceived Price-Quality." International Research Journal of Business Studies 4, no. 3 (2011): 229–51. http://dx.doi.org/10.21632/irjbs.4.3.229-251.

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49

Jaber Hossain, Muhammad, and Anwarul Islam. "Understanding perceived service quality and satisfaction." Performance Measurement and Metrics 13, no. 3 (2012): 169–82. http://dx.doi.org/10.1108/14678041211284713.

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50

Yang, Zhilin, Minjoon Jun, and Robin T. Peterson. "Measuring customer perceived online service quality." International Journal of Operations & Production Management 24, no. 11 (2004): 1149–74. http://dx.doi.org/10.1108/01443570410563278.

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