Journal articles: 'Perceives fairness'

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Lim, Chae Un, Alan J. Dubinsky, and Michael Levy. "A Psychometric Assessment of a Scale to Measure Organizational Fairness." Psychological Reports 63, no. 1 (August 1988): 211–24. http://dx.doi.org/10.2466/pr0.1988.63.1.211.

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Equity theory posits that an individual perceives equity or inequity in a work situation on the basis of organizational fairness. The concept of organizational fairness is a multidimensional construct that has evolved from research directed at developing measures and identifying dimensions of perceived equity. This paper presents the results of an empirical assessment of the psychometric properties of a scale designed to measure organizational fairness.

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Trujillo, Antonio J., Taruja Karmarkar, Caleb Alexander, William Padula, Jeremy Greene, and Gerard Anderson. "Fairness in drug prices: do economists think differently from the public?" Health Economics, Policy and Law 15, no. 1 (December 4, 2018): 18–29. http://dx.doi.org/10.1017/s1744133118000427.

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AbstractUsing dual-entitlement theory as the guide, we conducted a survey of economists from the National Bureau of Economic Research asking them a series of questions about the fairness of drug prices in the United States. Public opinion surveys have repeatedly shown that the public perceives drug prices to be unfair, but economists trained in laws of supply and demand may have different perceptions. Three hundred and ten senior economists responded to our survey. Forty-five percent agreed that drug prices were unfair when people, specifically low-income individuals, could not afford their prescription medications. Sixty-five percent oppose a dollar threshold, or upper limit, on drug prices. The economists recommend the most promising policy change would be to provide the government additional negotiating power and price controls would moderately impact investment in pharmaceutical research and development.

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SANCHEZ, LAURA, and EMILY W. KANE. "Women's and Men's Constructions of Perceptions of Housework Fairness." Journal of Family Issues 17, no. 3 (May 1996): 358–87. http://dx.doi.org/10.1177/019251396017003004.

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Much work on the perceived fairness of the division of housework focuses on what we consider pragmatic approaches (i.e., resources, time availability, and power), but nascent research articulates a more symbolic approach, examining relational meanings of house-work. We examine both perspectives simultaneously. Using the National Survey of Families and Households, we investigate how perceptions of housework fairness for men and women in heterosexual couples are affected by gender, time availability and the division of labor, individual resources and interdependence within the couple, gender and family attitudes, perceptions of the qualities of household labor, and partners' social interactions. Three critical findings suggest revisions for fairness perception studies. First, perceived housework qualities are as important for predicting fairness perceptions as any other factors. Second, perceived housework qualities are a stronger determinant of women's fairness perceptions than men's fairness perceptions. Third, social emotional independence within the couple also predicts perceived unfairness, but only for women. Women who perceive themselves as less dependent on their relationship are more likely to view the division of labor as unfair.

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Hamid, Wahyuniati, and Siti Aisjah. "The Role of Consistence and Perceived Relevance for Sustainability of Sharia Banking." International Journal of Finance & Banking Studies (2147-4486) 10, no. 2 (June 29, 2021): 89–95. http://dx.doi.org/10.20525/ijfbs.v10i2.1257.

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The growth of sharia banking in Indonesia is though significant not as high as expected. The present study identifies two issues, among others, that have hampered this growth. They include consistence and perceived relevance. The study intends to find out their moderating roles on effects of fairness value and halal values on perceived competitive advantage of sharia banking. The novelties of the study lies on its enrichment of perceive value theory by bring up fairness value and halal value, and the insertion of consistence and perceived relevance constructs which could be typical issues of Indonesian consumers. Respondents are regular consumers of sharia banks in Makassar city. It applies PLS for data analysis. The results should be that fairness value and halal value have significant effects on perceived competitive advantage. Consumers who sense the existence of consistence and perceived relevance find their moderating roles on the effects fairness value and halal value on perceived competitive advantage.

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Choi, Choongbeom, and Miyoung Jeong. "The Impact of Service Firm’s Environmentally Friendly Reputation in the Context of Revenue Management." International Journal of Environmental Research and Public Health 17, no. 17 (August 28, 2020): 6264. http://dx.doi.org/10.3390/ijerph17176264.

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In revenue management practice, customers’ perceived fairness is a critical issue. Prior research examined the effect of revenue management on customers’ perceptions of fairness by implementing two different conditions: fencing and framing. In this study, the authors evaluated the role of a service firm’s environmentally friendly reputation under the conditions of fencing and framing. Results indicated that an environmentally friendly reputation only moderated the effect of framing on perceived fairness. In particular, when the firm had a poor reputation, framing as a discount rather than framing as a surcharge increased customers’ fairness perceptions. When the firm had a good reputation, however, customers’ perception of fairness did not differ across two framing conditions. The findings of this study help firms to understand how customers perceive fairness in revenue management practice.

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Rifqi, Viola Amdya, and Hermin Endratno. "PENGARUH PERCEIVED QUALITY, PERCEIVED SACRIFICE, PERCEIVED VALUE, DAN PRICE FAIRNESS TERHADAP CUSTOMER SATISFACTION TAMAN SARI RASA WATERPARK CILACAP." Media Ekonomi 15, no. 2 (July 1, 2015): 89. http://dx.doi.org/10.30595/medek.v15i2.1292.

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Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh perceived quality, perceived sacrifice, perceived value, dan price fairness terhadap customer satisfaction Taman Sari Rasa Waterpark Cilacap. Dimana variabel independen dalam penelitian ini adalah perceived quality, perceived sacrifice, perceived value, dan price fairness, sedangkan variabel dependen dalam penelitian ini adalah customer satisfaction.Analisis yang digunakan dalam penelitian ini menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi berganda, dan uji hipotesis yang terdiri dari uji t, uji F, dan uji koefisien determinasi (R2). Hasil pengujian secara parsial disimpulkan bahwa variabel perceived quality dan price fairness berpengaruh positif dan signifikan, sedangkan variabel perceived sacrifice berpengaruh negatif namun tidak signifikan dan variabel perceived value berpengaruh positif namun tidak signifikan. Hasil pengujian secara simultan disimpulkan bahwa variabel perceived quality, perceived sacrifice, perceived value, dan price fairness secara simultan berpengaruh terhadap customer satisfaction. Kata kunci : Perceived Quality, Perceived Sacrifice, Perceived Value, Price Fairness,Customer Satisfaction.

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Musimenta, Doreen, Stephen Korutaro Nkundabanyanga, Moses Muhwezi, Brenda Akankunda, and Irene Nalukenge. "Tax compliance of small and medium enterprises: a developing country perspective." Journal of Financial Regulation and Compliance 25, no. 2 (May 8, 2017): 149–75. http://dx.doi.org/10.1108/jfrc-08-2016-0065.

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Purpose The purpose of this paper is to establish the relationship between tax fairness, isomorphic forces, strategic responses and tax compliance in Ugandan small and medium enterprises (SMEs). Design/methodology/approach This is a correlational and cross-sectional study using two respondent types, the demand (represented by the tax collecting body respondents) and supply (represented by SME respondents) sides of tax compliance, to examine perceived tax compliance in Uganda’s SMEs. Findings Tax fairness, isomorphic forces and strategic responses have a predictive force on tax compliance. Significant mediation effects of tax fairness and also strategic responses are found. The two respondent types perceive the study variables differently – providing an understanding of why the tax compliance puzzle has remained a burgeoning concern. For example, the tax-collecting body respondents perceived more tax fairness than SME respondents, suggesting that perceived tax fairness depends on whose “lenses” you look through. Research limitations/implications Rather than focussing only on the importance of the rational analytical deliberation of tax fairness by taxpayers in influencing their tax compliance, the current paper shows that in addition, isomorphic forces and strategic responses establish the basis for understanding taxpayers’ compliance. Originality/value The methodology that enlists two respondent types, i.e. the supply side of tax compliance and the demand side of tax compliance, probably offers a unique way of deriving better results than previous studies.

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Landis, Jean M., and Lynne Goodstein. "When Is Justice Fair? An Integrated Approach to the Outcome Versus Procedure Debate." American Bar Foundation Research Journal 11, no. 4 (1986): 675–707. http://dx.doi.org/10.1111/j.1747-4469.1986.tb00262.x.

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Defendants’ perceptions of the fairness of their criminal processing outcomes have been the stated concern of some criminal justice reformers. Past research has suggested that these perceptions are influenced by characteristics of the outcome received as well as by characteristics of the process through which the outcome is imposed. This analysis tests a theoretical path model of perceived outcome fairness, which examines the relative influence of both outcome and process characteristics, using survey data collected from 619 prison inmates incarcerated in Minnesota and Illinois. The results indicate that factors related to both outcome and process significantly influence sample inmates’ perceptions of their criminal justice processing outcomes and together explain a substantial portion of the total variance. However, two process-related characteristics are found to be the most powerful predictors of perceived outcome fairness. Inmates’ perceptions that they are fairly treated by their lawyer, judge, and prosecutor are the strongest correlates of perceived outcome fairness, followed by the mode of disposition through which their outcomes are imposed; inmates who plea bargain are more likely than those who go to trial to perceive their outcome as fair.

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Carcirieri, Ava T., Ruth E. Fleury-Steiner, and Susan L. Miller. "Hate the Players, or the Game? The Role of Court Mediators and Hearing Officers in the Civil Protection Order Process." Violence and Victims 34, no. 4 (August 1, 2019): 592–612. http://dx.doi.org/10.1891/0886-6708.vv-d-18-00011.

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Civil Protection Orders (CPOs) are among the most common legal tools that victims of intimate partner violence and abuse (IPV/A) use to protect themselves. The current study adds to the CPO research by using quantitative data to look at how female survivors' experiences with court personnel (attorneys, mediators, and hearing officers) shape their satisfaction with the court process, and what types of individual and court-related factors are related to perceived fairness of court personnel. The current study uses in-depth quantitative data collected from women over the age of 18 who sought a CPO due to violence from a male current or former partner. The findings indicate that women's satisfaction with the court process is significantly impacted by the perceived fairness of court personnel. In turn, specific behaviors by court personnel predict women's ratings of fairness of those personnel. Additionally, women's socioeconomic status impacts how fair they perceive the hearing officers to be. Court personnel play an integral role in helping victims navigate the legal system in ways that could protect their safety and influence how they perceive the CPO system as it relates to the abuse they have experienced.

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10

Kimes, S. "Perceived fairness of yield management." Cornell Hotel and Restaurant Administration Quarterly 35, no. 1 (February 1994): 22–29. http://dx.doi.org/10.1016/0010-8804(94)90060-4.

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Kimes, S. "Perceived fairness of yield management." Cornell Hotel and Restaurant Administration Quarterly 43, no. 1 (February 2002): 21–30. http://dx.doi.org/10.1016/s0010-8804(02)80005-2.

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Kimes, Sheryl E. "Perceived Fairness of Yield Management." Cornell Hotel and Restaurant Administration Quarterly 35, no. 1 (February 1994): 22–29. http://dx.doi.org/10.1177/001088049403500102.

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Zhang, Weiyu. "Perceived Procedural Fairness in Deliberation." Communication Research 42, no. 3 (December 26, 2012): 345–64. http://dx.doi.org/10.1177/0093650212469544.

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Dzansi, Lineo Winifred. "A South African Study Of Influence Of Fairness Of Human Resource Management Practices On Service Quality." Journal of Applied Business Research (JABR) 32, no. 3 (May 2, 2016): 871–82. http://dx.doi.org/10.19030/jabr.v32i3.9670.

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This paper deals with the problem of poor service delivery in municipalities across South Africa – a problem that seems to elude a lasting solution. It assesses the extent to which perceived fairness in human resource management (HRM) practices affect service quality of selected municipalities in South Africa. Falling on organizational justice theory, it is posited that the HRM practices of municipalities could explain the poor service being delivered by municipalities in South Africa. Quantitative data collected from employees of nine randomly selected municipalities in the Free State Province was used to create indices for employee fairness perceptions of HRM practices as well as service quality as perceived by customers. From regression analysis, the results indicate that: employees perceive HRM practices as unfair; service delivery does not meet citizens’ expectations; and, statistically speaking, quality of service delivery is significantly and positively related to perceived fairness in HRM practices namely compensation (distributive); recruitment and Selection (procedural); and promotion (procedural) at the .05 and .01 levels of significance – meaning that fair HRM practices are important for quality service delivery.

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Pleggenkuhle, Breanne, Kimberly R. Kras, and Beth M. Huebner. "Twice Punished: Perceived Procedural Fairness and Legitimacy of Monetary Sanctions." Journal of Contemporary Criminal Justice 37, no. 1 (October 16, 2020): 88–107. http://dx.doi.org/10.1177/1043986220965035.

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Legal financial obligations (LFOs) are routinely assessed by the courts and corrections agencies. Yet, little is known about how individuals under correctional supervision experience and perceive legal debt. Understanding perceptions of LFOs is critical as research suggests that individuals who believe that criminal justice sanctions are fair and just are more likely to perceive the system as legitimate and comply. The current study examines in-depth interview data with individuals on probation or parole to understand perspectives of LFOs and what factors may condition these views. The results suggest that participants’ views are quite varied—expressing that they deserve some level of financial punishment, particularly in restitution cases, but they question additional costs that are not directly linked to the circumstances of the case, such as supervision fees, that exacerbate a perceived experience of double jeopardy or contradict the perceived purpose of the monetary assessment. Subgroup analyses suggest that individuals with a conviction for a sexual offense have secondary financial sanctions that deepen perceptions of inequities in the system.

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Gordon, Alynn E., and Kristin D. Mickelson. "Couple-Level Predictors of Perceived Fairness During Pregnancy in First-Time Parents." Journal of Family Issues 39, no. 1 (July 8, 2015): 55–77. http://dx.doi.org/10.1177/0192513x15594206.

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Researchers have suggested that apart from the actual division of household labor, housework ideology and spousal support also influence perceptions of fairness regarding the division of household labor. Furthermore, although only individual perceived fairness predictors are typically examined, researchers acknowledge that an individual’s perceived fairness is often contingent on a combination of characteristics within a couple. In addition to self-perceived fairness, we examined perceptions of fairness for spouse in 104 couples expecting their first child. Results indicate that couple-level actual division of housework and housework ideology significantly predict perceptions of fairness. Furthermore, our data provide evidence to suggest that some predictors’ influence may depend on the level of analysis (couple vs. individual), as well as the type of perceived fairness examined (self vs. spouse). Findings illustrate the importance of considering predictors at the dyadic level, as well as examining self-perceived fairness and spousal perceived fairness as separate constructs.

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Lee, Min Kyung. "Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management." Big Data & Society 5, no. 1 (January 2018): 205395171875668. http://dx.doi.org/10.1177/2053951718756684.

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Algorithms increasingly make managerial decisions that people used to make. Perceptions of algorithms, regardless of the algorithms' actual performance, can significantly influence their adoption, yet we do not fully understand how people perceive decisions made by algorithms as compared with decisions made by humans. To explore perceptions of algorithmic management, we conducted an online experiment using four managerial decisions that required either mechanical or human skills. We manipulated the decision-maker (algorithmic or human), and measured perceived fairness, trust, and emotional response. With the mechanical tasks, algorithmic and human-made decisions were perceived as equally fair and trustworthy and evoked similar emotions; however, human managers' fairness and trustworthiness were attributed to the manager's authority, whereas algorithms' fairness and trustworthiness were attributed to their perceived efficiency and objectivity. Human decisions evoked some positive emotion due to the possibility of social recognition, whereas algorithmic decisions generated a more mixed response – algorithms were seen as helpful tools but also possible tracking mechanisms. With the human tasks, algorithmic decisions were perceived as less fair and trustworthy and evoked more negative emotion than human decisions. Algorithms' perceived lack of intuition and subjective judgment capabilities contributed to the lower fairness and trustworthiness judgments. Positive emotion from human decisions was attributed to social recognition, while negative emotion from algorithmic decisions was attributed to the dehumanizing experience of being evaluated by machines. This work reveals people's lay concepts of algorithmic versus human decisions in a management context and suggests that task characteristics matter in understanding people's experiences with algorithmic technologies.

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Heiserman, Nicholas, Brent Simpson, and Robb Willer. "Judgments of Economic Fairness Are Based More on Perceived Economic Mobility Than Perceived Inequality." Socius: Sociological Research for a Dynamic World 6 (January 2020): 237802312095954. http://dx.doi.org/10.1177/2378023120959547.

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Are judgments of the fairness of the American economy based on perceptions of economic inequality, mobility, or both? In two experiments, the authors varied information on levels of U.S. inequality and mobility, measuring effects on individuals’ judgments of economic fairness and meritocracy. Although both treatments influenced perceptions of economic fairness and meritocracy, the mobility effect was generally larger. The two treatments did not interact, countering a common claim that high social mobility legitimizes high inequality. Effects on preferences for government action to reduce inequality and increase mobility were weak or nonexistent. Additional conditions that measured, rather than manipulated, inequality and mobility perceptions showed that respondents generally perceived inequality to be very high but were more optimistic about the level of mobility. Our studies suggest that Americans’ optimism about economic mobility does more to mitigate concerns about economic fairness than does underestimation of economic inequality.

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Mirkov, Andjelka, and Zeljka Manic. "Perceptions of the fairness of income distribution in Serbia: A comparative perspective." Sociologija 63, no. 2 (2021): 203–19. http://dx.doi.org/10.2298/soc2102203m.

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The paper examines perceptions of the fairness of income distribution in Serbia from a comparative perspective. The analysis is based on data collected under Round 9 of the European Social Survey in 2018/2019. Perceptions of the fairness of personal income in Serbia are compared with those from three post- Yugoslav countries (Montenegro, Croatia and Slovenia) and three developed capitalist countries (Germany, Sweden and the United Kingdom). The research findings indicate that the vast majority of Serbian citizens perceive their personal income (gross and net pay, pensions and social benefits) as being unfairly low. From a comparative perspective, it is noticeable that the perceived fairness of income distribution is influenced by a contextual variable that combines the effects of economic development, degree of income inequality and path dependency. Income from work (gross and net pay) is more often perceived as unfairly low in the post-Yugoslav countries of the Western Balkans (Serbia and Montenegro) than in the post-Yugoslav countries that are members of the European Union (Croatia and Slovenia). When it comes to perceptions of the fairness of pensions and social benefits, the two groups of the post-Yugoslav countries do not differ from each other. All types of income are more likely to be perceived as unfairly low in the Western Balkan states than in the developed capitalist countries.

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Budiyanti, Hety, and Shine Pintor Siolemba Patiro. "CUSTOMERS’ PERCEIVED FAIRNESS; FAST FOOD CHAIN RESTAURANTS IN INDONESIA." Gadjah Mada International Journal of Business 20, no. 2 (August 30, 2018): 229. http://dx.doi.org/10.22146/gamaijb.30136.

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This study aims to investigate interrelationships among perceived service fairness, emotions, and behavioral intentions in a fast food chain restaurant context. we use terms that are commonly use on the study of fairness or justice perception. This study uses purposive sampling and the survey method to generate our sample which consists of 800 respondents from big cities in Indonesia, namely: Jakarta, Semarang, Surabaya, Medan, and Makassar. The data are analyzed using Structural Equation Modeling (SEM). The results show different roles for each fairness perception in relation to peoples’ emotions and behavioral intentions, based on the Mehrabian-Russel model. Three fairness variables (price fairness, outcome fairness and interactional fairness) have positive and significant effects on customers’ positive emotions, while, procedural fairness does not influence the formation of a positive emotion. Furthermore, a positive emotion has a positive influence on a customer’s behavioral intention. Data collected in this study are limited to the context of the restaurant industry, therefore, precaution must be taken when generalizing these results to other industries. The results of this study can serve as guidelines for managers in the restaurant industry to develop effective and efficient strategies for ensuring their services’ perceived fairness and its impact on both customers’ retention rates and the companies’ financial gains.

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Saxton, Gregory W. "Governance Quality, Fairness Perceptions, and Satisfaction with Democracy in Latin America." Latin American Politics and Society 63, no. 2 (May 2021): 122–45. http://dx.doi.org/10.1017/lap.2021.8.

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ABSTRACTHow do individuals’ fairness judgments aﬀect their political evaluations? This article argues that when citizens perceive high levels of distributive unfairness in society, they will be less satisfied with the way democracy functions. Yet good governance—that is, impartiality in the exercise of political authority—should mitigate the negative inﬂuence of perceived distributive unfairness on satisfaction. Using a cross-national analysis of 18 Latin American countries from 2011 to 2015, this study demonstrates that individuals are significantly less satisfied with democracy when they perceive their country’s income distribution as unfair. Yet good governance significantly oﬀsets this negative relationship, even in a region with the highest level of inequality in the world. These findings imply that policymakers can bolster democratic satisfaction, even in places where citizens perceive the income distribution as fundamentally unfair, by committing to good governance and fair democratic procedures.

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Purnomo, Ratno. "The The Influence of Participation and Perceived System Knowledge on Perceived Performance Appraisal Fairness." Journal of Accounting Management and Economics 19, no. 1 (January 27, 2018): 44. http://dx.doi.org/10.20884/1.jame.2017.19.1.532.

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The aims research to investigate the influence of participation and perceived system knowledge on perceived performance appraisal fairness: Performance Rating as Moderating Variable. This research was conducted at PT. Taspen (Persero) Branch Purwokerto and PDAM Tirta Satria Banyumas. While sample was determined by purposive sampling method. This research used 75 respondents as the sample. Analytical methods used were regression analysis and moderated regression analysis. Based on the result of this research, it can be concluded that two-way communication, involvement in the setting objectives and perceived system knowledge has a positive and significant influence on perceived performance appraisal fairness. Performance rating strengthens the influence of two-way communication, involvement in the setting objectives and perceived system knowledge on perceived performance appraisal fairness.

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Flesken, Anaïd, and Jakob Hartl. "Ethnicity, inequality, and perceived electoral fairness." Social Science Research 85 (January 2020): 102363. http://dx.doi.org/10.1016/j.ssresearch.2019.102363.

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Daskalopoulou, Irene, and Anastasia Petrou. "Consumers' expenditures and perceived price fairness." International Journal of Social Economics 33, no. 11 (November 2006): 766–80. http://dx.doi.org/10.1108/03068290610705670.

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Mayser, Sabine, and Florian von Wangenheim. "Perceived Fairness of Differential Customer Treatment." Journal of Service Research 16, no. 1 (November 18, 2012): 99–113. http://dx.doi.org/10.1177/1094670512464274.

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Hemingway, Monica A., and Jeffrey M. Conte. "The Perceived Fairness of Layoff Practices1." Journal of Applied Social Psychology 33, no. 8 (August 2003): 1588–617. http://dx.doi.org/10.1111/j.1559-1816.2003.tb01965.x.

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Lee, Simon, Abdou Illia, and Assion Lawson‐Body. "Perceived price fairness of dynamic pricing." Industrial Management & Data Systems 111, no. 4 (April 26, 2011): 531–50. http://dx.doi.org/10.1108/02635571111133533.

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Cole, Nina D. "Gender Differences in Perceived Disciplinary Fairness." Gender, Work and Organization 11, no. 3 (May 2004): 254–79. http://dx.doi.org/10.1111/j.1468-0432.2004.00231.x.

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Wicaksana, Wildan Radista, Bella Paramastri, and Helmina Ardyanfitri. "Purchase Intention Produk Frozen Food Berdasarkan Perceived Quality Dan Price Fairness." Jurnal Manajemen dan Inovasi (MANOVA) 4, no. 1 (January 30, 2021): 1–12. http://dx.doi.org/10.15642/manova.v4i1.382.

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Penelitian ini bertujuan untuk menguji pengaruh persepsi kualitas (Perceived Quality) dan kewajaran harga (Price Fairness) terhadap minat beli (Purchase Intention) pada produk frozen food. Populasi dari penelitian ini adalah konsumen yang berada di Surabaya. Sampel dari penelitian adalah 60 orang konsumen yang pernah melakukan pembelian frozen food. Metode penelitian yang digunakan adalah kuantitatif dengan teknik Analisa statistika yang digunakan dalam penelitian adalah SEM-PLS (Structural Equation Modeling-Partial Least Square). Hasil penelitian menunjukkan bahwa terdapat hubungan/pengaruh positif antara perceived quality dengan price fairness dan perceived quality dengan purchase intention, sedangkan tidak ada hubungan/pengaruh antara price fairness dan purchase intention. Pengaruh yang paling kuat adalah perceived quality terhadap price fairness. Sehingga konsumen menilai perceived quality merupakan hal yang penting bagi produk frozen food dan minat beli konsumen terhadap produk frozen food tidak ditentukan oleh price fairness. Keywords: Covid 19; Frozen Food; Perceived Quality; Price Fairness; Purchase Intention

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Kim, Jungin. "The Effects and Antecedents of Perceived Fairness in the Deliberative Process for Sustainable Citizens’ Participation." Sustainability 13, no. 14 (July 11, 2021): 7735. http://dx.doi.org/10.3390/su13147735.

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Based on the data from Korean citizen’s deliberation experiments, we examined the effects and antecedents of perceived fairness of the deliberative process. Our empirical study tested whether the perceived fairness of the deliberative process was associated with the outcomes of deliberation (changes in civic participants’ opinions) and explored antecedents that facilitated the perceived fairness of the deliberative process. We found that perceived fairness of the deliberative process positively increased civic participants’ opinion change, information reliability, and culture of acceptance in the deliberative process cultivated the perceived fairness of deliberative process when we controlled personal orientation and characteristics (e.g., political orientation, gender, age and etc.). These results identified conditions for effectively facilitating deliberative civic engagement in the policy decision-making process.

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Gündemir, Seval, and Adam D. Galinsky. "Multicolored Blindfolds." Social Psychological and Personality Science 9, no. 7 (August 28, 2017): 825–34. http://dx.doi.org/10.1177/1948550617726830.

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Past studies have found that multicultural approaches to diversity can reduce prejudice and stimulate positive intergroup relations. The current research explored a possible negative side effect of multiculturalism: whether organizational diversity structures geared toward multiculturalism can conceal racial discrimination and delegitimize racial discrimination claims. Three studies found that, even when objective information was indicative of discrimination, both Whites and racial minorities perceived organizations which had diversity policies emphasizing multiculturalism as more fair toward minorities. This perception of (false) fairness led individuals to perceive less racial discrimination and to view claims of racial discrimination against that organization as less legitimate. Furthermore, we found that organizational multiculturalism and externally granted diversity awards both produced a (false) fairness effect. The results suggest an irony of multicultural diversity structures: They can create a false fairness effect that conceals and delegitimizes discrimination.

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Basch, Johannes M., Klaus G. Melchers, Julia Kegelmann, and Leonie Lieb. "Smile for the camera! The role of social presence and impression management in perceptions of technology-mediated interviews." Journal of Managerial Psychology 35, no. 4 (January 10, 2020): 285–99. http://dx.doi.org/10.1108/jmp-09-2018-0398.

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Purpose Videoconference interviews and asynchronous interviews are increasingly used to select applicants. However, recent research has found that technology-mediated interviews are less accepted by applicants compared to face-to-face (FTF) interviews. The reasons for these differences have not yet been clarified. Therefore, the purpose of this paper is to take a closer look at potential reasons that have been suggested in previous research. Design/methodology/approach The present study surveyed 154 working individuals who answered questions concerning their perceptions of FTF, videoconference and asynchronous interviews in terms of perceived fairness, social presence and the potential use of impression management (IM) tactics. Furthermore, potential attitudinal and personality correlates were also measured. Findings Technology-mediated interviews were perceived as less fair than FTF interviews and this difference was stronger for asynchronous interviews than for videoconference interviews. The perceived social presence and the possible use of IM followed the same pattern. Furthermore, differences in fairness perceptions were mediated by perceived social presence and the possible use of IM tactics. Additionally, affinity for technology and core self-evaluations correlated positively with perceptions of videoconference interviews but not with those of FTF and asynchronous interviews. Originality/value This is the first study to compare fairness perceptions of FTF, videoconference and asynchronous interviews and to confirm previous assumptions that potential applicants perceive technology-mediated interviews as less favorable because of impairments in social presence and the potential use of IM.

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Raju, Amar. "Can reviewer reputation and webcare content affect perceived fairness?" Journal of Research in Interactive Marketing 13, no. 4 (November 20, 2019): 464–76. http://dx.doi.org/10.1108/jrim-05-2018-0065.

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Purpose This paper aims to explore the effects of webcare content type and webcare source credibility on perceived fairness, in the presence of reputation of a reviewer as a moderator. Design/methodology/approach The experiment used a 2 (Webcare content type: Specific vs Vague) × 2 (Webcare source credibility: High vs Low) × 2 (Reviewer reputation: Good vs Bad) between-subjects design. ANOVA was used to test the hypotheses. Findings A significant main effect and interaction effect of independent variables was found on perceived fairness. The moderating role of reviewer reputation was also found significant in the relationship between content type and perceived fairness. However, reputation of the reviewer did not moderate the relationship between webcare source credibility and perceived fairness. Practical implications Marketers should respond to negative reviews by paying attention toward review and webcare attributes highlighted in the paper because doing so might satisfy the consumer. Originality/value This paper attempts to study a combination of webcare and review characteristics together on consumers' perceptions of fairness.

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Hidayat, Anas, Aprilia P. Adanti, Arief Darmawan, and Alldila N. A. Setyaning. "Factors Influencing Indonesian Customer Satisfaction and Customer Loyalty in Local Fast-Food Restaurant." International Journal of Marketing Studies 11, no. 3 (August 26, 2019): 131. http://dx.doi.org/10.5539/ijms.v11n3p131.

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This paper aims to analyze the influence of customer satisfaction and customer loyalty toward the local fast food restaurant in Indonesia. The variables involved in this study were perceived service quality, perceived product quality, perceived price fairness, customer satisfaction, and customer loyalty. Samples of this study were customers of the local fast food restaurant in Yogyakarta. Quantitative method is used to analyze the relationships within variables. This research examined 200 respondents by spreading the online questionnaires that were analyzed by using Structural Equation Model method. To collect the data, this study used convenience sampling method. The results show that perceived service quality, perceived product quality, and perceived price fairness had a positive and significant influence on customer satisfaction. Also, perceived service quality, perceived product quality, and perceived price fairness had a positive and significant influence on customer loyalty. Finally, customer satisfaction has a positive and significant influence on customer loyalty. Perceived price fairness was the highest influence on Indonesian consumers for being loyal to the local fast food restaurants.

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Eisenkopf, Gerald. "Unequal Incentives and Perceived Fairness in Groups." Games 9, no. 3 (September 19, 2018): 71. http://dx.doi.org/10.3390/g9030071.

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Incentives shape how much people contribute to the welfare of a group. These incentives do not restrict the opportunities but they change the costs of contributions. This paper studies how the random assignment of such incentives affects perceived distributive justice among group members. Do people consider differences in incentives similar to unequal opportunities, that is, situations in which some people have a lower chance to make a high contribution? The results from a real effort experiment show that the economic framing of incentives matters in this context. If some people do not work for the common good because of rather large private costs, they appreciate these ‘negative incentives’ similarly to unequal opportunities. They do not do so, and become less egalitarian, if lower effort for the group increases the chance for private gains (‘positive incentives’). Interestingly, participants reward group members who do not limit their expected contributions to the group despite adverse incentives.

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Huang, Jen-Hung, Ching-Te Chang, and Cathy Yi-Hsuan Chen. "Perceived fairness of pricing on the Internet." Journal of Economic Psychology 26, no. 3 (June 2005): 343–61. http://dx.doi.org/10.1016/j.joep.2004.03.002.

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Greenberg, Jerald. "Determinants of perceived fairness of performance evaluations." Journal of Applied Psychology 71, no. 2 (1986): 340–42. http://dx.doi.org/10.1037/0021-9010.71.2.340.

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TANAKA, KEN-ICHIRO. "Determinants of perceived fairness in reward allocation." Japanese Psychological Research 32, no. 1 (1990): 10–18. http://dx.doi.org/10.4992/psycholres1954.32.10.

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VAN RAAIJ, ERIK M., and MARJOLEIN C. J. CANIËLS. "SUPPLIER PERCEIVED FAIRNESS OF ELECTRONIC REVERSE AUCTIONS." Academy of Management Proceedings 2009, no. 1 (August 2009): 1–6. http://dx.doi.org/10.5465/ambpp.2009.44256480.

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McEnrue, Mary Pat. "The Perceived Fairness of Managerial Promotion Practices." Human Relations 42, no. 9 (September 1989): 815–27. http://dx.doi.org/10.1177/001872678904200905.

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Hufnagel, Ellen M., and Jacob G. Birnberg. "Perceived chargeback system fairness: A laboratory experiment." Accounting, Management and Information Technologies 4, no. 1 (January 1994): 1–22. http://dx.doi.org/10.1016/0959-8022(94)90010-8.

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Newlands, Gemma, and Christoph Lutz. "Fairness, legitimacy and the regulation of home-sharing platforms." International Journal of Contemporary Hospitality Management 32, no. 10 (September 17, 2020): 3177–97. http://dx.doi.org/10.1108/ijchm-08-2019-0733.

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Purpose The purpose of this study is to contribute to current hospitality and tourism research on the sharing economy by studying the under-researched aspects of regulatory desirability, moral legitimacy and fairness in the context of home-sharing platforms (e.g. Airbnb). Design/methodology/approach Three separate 2×1 between-subjects experimental vignette surveys are used to test the effects of three types of fairness (procedural, interpersonal and informational) on two outcomes: moral legitimacy and regulatory desirability. Findings The results of the research show that high perceived fairness across all three types increases moral legitimacy and reduces regulatory desirability. Respondents who perceive a fictional home-sharing platform to be fair consider it to be more legitimate and want it to be less regulated. Research limitations/implications Following established practices and reducing external validity, the study uses a fictional scenario and a fictional company for the experimental vignette. The data collection took place in the UK, prohibiting cultural comparisons. Practical implications The research is useful for home-sharing platform managers by showing how they can boost moral legitimacy and decrease regulatory desirability through a strong focus on fairness. It can also help policymakers and consumer protection advocates by providing evidence about regulatory desirability and how it is affected by fairness perceptions. Originality/value The study adds to hospitality and tourism research by offering theoretically meaningful and practically relevant conclusions about the importance of fairness in driving stakeholder opinions about home-sharing platforms.

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Isufi, Madrit. "Relations Between the Athletic Department and Sports Clubs in Albania. the Research in the Department of Athletics." European Journal of Multidisciplinary Studies 1, no. 2 (April 30, 2016): 386. http://dx.doi.org/10.26417/ejms.v1i2.p386-395.

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“Athletics teaches lessons valuable to the individual by stretching the human spirit in ways that nothing else can” (Bowen - Levin, 2003, p. 243). In Albania there is a great andikap in the field of athletics. University knowledge related to this field remains at the level of undergraduate banks materialize in practice. Athletic Department is not an agreement with the clubs that train athletes or sports clubs for football are that the atletikor preparers often include as an assistant coach. Finally there is an initiative of the Ministry of Education and Sports to establish such cooperation and relations to make this part of plans and curricula, but it still has not been realized in practice, because Albania has an acute shortage of infrastructure. International Athletics Federation signed a memorandum of understanding with the Albanian Federation of Athletics. The aim was to help with programs for children, education of coaches and support initiatives for athletics at competitive levels. Also to support initiatives to better structure sportive. But that relations remained on paper, today manufactures athletic department student and prepare new trainers but without a vision for the space you created them employment, there is a vision for it, no one strategy and what is the most important projects there is cooperation with other countries to support athletic clubs and strengthen the work of professors athletic field with trainers. This study is important in helping gain an understanding of the relationship between coaches’ trust and how he or she perceives the athletic-director’s mindfulness within the athletic department. Lumpkin and Favor (2012) stated that “proponents of high school sport programs believe athletics contribute to the overall education of students” (p. 41). Sports play an important role in the Albanian society. Although high school sports are popular, more importantly many believe they are avenues for providing opportunities for justice, fair play, and teamwork. Sports and athletics express many of the cultural beliefs held by society, including the Protestant work ethic, capitalism, the bureaucratic mentality, and the ideals of fairness, teamwork, and sportsmanship, all of which are associated with collectivism (Beyer - Hannah, 2000).

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Zhang, Weiyu, and Tian Yang. "The interaction between perceived procedural fairness and perceived disagreement in deliberation." Acta Politica 55, no. 2 (August 16, 2018): 199–220. http://dx.doi.org/10.1057/s41269-018-0112-2.

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Asadi, Ali, Javad Khazaei Pool, and Mohammad Reza Jalilvand. "The effect of perceived price fairness through satisfaction and loyalty on international tourists’ price acceptance of Islamic-Iranian art products." Education, Business and Society: Contemporary Middle Eastern Issues 7, no. 4 (October 28, 2014): 201–15. http://dx.doi.org/10.1108/ebs-10-2013-0045.

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Purpose – The purpose of this paper is to investigate the effect of perceived price fairness through satisfaction and loyalty on price acceptance. The antecedents of price fairness, including price perception and tourist vulnerability, will also be examined. Design/methodology/approach – The authors collected 674 questionnaires from international tourists who purchased Islamic-Iranian art products and analyzed simultaneous relations with a structural equation modeling. Findings – The results indicate that perceived price awareness and perceived vulnerability positively and significantly affect perceived price fairness. Additionally, perceived price fairness has a significant influence on customer satisfaction and loyalty. Moreover, customer satisfaction and loyalty were found to have a positive impact on price acceptance. Practical implications – Based on the findings, the results are expected to create a useful perspective for the researchers so they can present a broader model in future studies. The results of this research can help managers develop better pricing strategies and effective pricing mechanism design and, through recognition of factors influencing customer perception of the price, instigate better pricing. Originality/value – Although prior research focused on the relationships among the variables of perception of price, perceived vulnerability, perceived price fairness, satisfaction and loyalty and price acceptance, the current study considers the effect of these variables as a general compound model and in the context of Islamic-Iranian art tourism products.

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Kim, Min-Seong, Dong-Jin Shin, and Dong-Woo Koo. "The influence of perceived service fairness on brand trust, brand experience and brand citizenship behavior." International Journal of Contemporary Hospitality Management 30, no. 7 (July 9, 2018): 2603–21. http://dx.doi.org/10.1108/ijchm-06-2017-0355.

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Purpose Service fairness has been conceptualized as a major part of the foodservice industry due to the intangibility of foodservice, which is difficult to be evaluated by customers. Considering this challenge, this study investigates the impacts of perceived service fairness dimensions in encouraging brand citizenship behaviors (i.e. brand enthusiasm and brand endorsement) along with the mediating roles of brand trust and brand experience in the foodservice industry. Design/methodology/approach Based on an established framework of perceived service fairness, brand trust, brand experience and brand citizenship behavior, an exploratory conceptual model was formulated and empirically assessed. Survey data were collected from customers of casual dining franchise restaurants in Korea. Data analysis consisted of frequency analysis, reliability analysis, confirmatory factor analysis, correlation analysis and structural equation modeling. Findings The empirical results indicated that brand trust was significantly influenced by price, procedural, outcome and interactional fairness, while brand experience was significantly affected by price, outcome and interactional fairness. Additionally, brand trust and brand experience had positive influences on brand enthusiasm and brand endorsement, respectively. Practical implications A foodservice enterprise’s violation of customers’ fundamental need for fairness leads to negative outcomes, such as customers voicing the undesirable situation and/or leaving the restaurant. Thus, this study provides a strategy for maintaining service fairness to better develop brand relationships with customers in the restaurant industry. Originality/value There is a paucity of research on the effect of perceived service fairness on brand development in the restaurant industry. The findings provide greater insights into the impacts of perceived service fairness, brand trust and brand experience on customers’ brand citizenship behaviors.

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Yoristar, Denny. "The Influence of Price Fairness to Customer Satisfaction." Business and Entrepreneurial Review 7, no. 1 (October 24, 2016): 8. http://dx.doi.org/10.25105/ber.v7i1.1150.

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The objective of this research is to analyze the influence of price fairness, customer satisfaction, empirically demonstrate the influence of perceived price fairness that can be broken down into price perception, consumer vulnerability, price offer fairness and price procedure fairness. Methodology used in this research is descriptive analysis, which is to identify characteristics of variables under certain circumstances and to scribal down the response of automobile customers in Jakarta, Bekasi, Depok, and Tangerang. Variables measurement ranked from price perception, consumer vulnerability, price offer fairness, price procedure fairness, satisfied with dealer's service, satisfied with delivery car and satisfied with purchase that the result would be used as information to manage automobile sales. The collected data was analyzed using multiple regression analysis. This research concluded that variable of price perception and perceived vulnerability has a significant impact toward price offer fairness, variable of price offer fairness and price procedure fairness has no effect toward satisfied with purchase, and variable of satisfied with dealer's service and satisfied with delivery car significantly affect the satisfied with purchase variable.

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Lau, Chong M., and Antony Moser. "Behavioral Effects of Nonfinancial Performance Measures: The Role of Procedural Fairness." Behavioral Research in Accounting 20, no. 2 (January 1, 2008): 55–71. http://dx.doi.org/10.2308/bria.2008.20.2.55.

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Recent suggestions that nonfinancial measures are essential to overcome the inadequacies of traditional financial measures have led to the widespread adoption of such measures. It is, however, unclear how employees react to these new measures. This study hypothesizes that favorable employee behaviors will only occur if employees perceive performance evaluation criteria as fair. It is therefore important to ascertain if the use of nonfinancial measures as performance criteria is procedurally fair. Based on a sample of 149 managers from the United Kingdom, the results indicate that the use of nonfinancial performance measures was perceived as procedurally fair. We also find that such perceptions are associated with higher organizational commitment which, in turn, enhances employee job performance.

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Toro, Rosa I., Thomas J. Schofield, Carlos O. Calderon-Tena, and JoAnn M. Farver. "Filial Responsibilities, Familism, and Depressive Symptoms Among Latino Young Adults." Emerging Adulthood 7, no. 5 (June 19, 2018): 370–77. http://dx.doi.org/10.1177/2167696818782773.

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The current study examined the relations among engagement in and perceived fairness of filial responsibilities on Latino young adults’ depressive symptoms and the moderating role of familism. A sample of 419 Latino young adults ( M age = 19.04 years, 70% female) of immigrant families reported on their filial responsibilities, familism, and depressive symptoms. Results demonstrated that perceived fairness was a stronger predictor of depressive symptoms than engagement in filial responsibilities. Next, familism attenuated the relationship between perceived fairness and depressive symptoms, but only among participants who highly endorsed familism. Furthermore, average and high levels of familism were associated with greater depressive symptoms when engaging in expressive caregiving. Findings support the influence of perceived fairness in the study of filial responsibilities and for children of Latino immigrant families, the nuanced influence of familism. These results have important programmatic implications that may promote the well-being of children of Latino immigrant families.

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Juliana, Ira Hubner, Nova Sitorus, Rudy Pramono, and Amelda Pramezwary. "The Influence of Hotel Customer Demographics Differences on Customer Perceptions." African Journal of Hospitality, Tourism and Leisure, no. 10(3) (June 30, 2021): 863–80. http://dx.doi.org/10.46222/ajhtl.19770720-137.

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The aim of this research was to build a conceptual model by analyzing the influence of customer demographics (age, gender, status, culture and profession) on guest perceptions (customer perceived value, perceived fairness, willingness to pay) of hotel room prices during the COVID-19 pandemic. The respondents of the study were the guests who had stayed twice at a budget hotel in Indonesia in the last twelve months. The study used a purposive sampling technique, and SPSS ANOVA was used in order to analyze the descriptive statistics on customer demographics and PLS-SEM. The study findings reveal that customer demographics (gender, profession, and culture) significantly affect all three aspects of customer perceptions. Customer age is found to greatly impact the perceived fairness and willingness to pay (hypothesis is accepted). The relationship between customer age and customer perceived value is statistically insignificant and, in relation to customer status, does not have a significant affect on customer perceived value, perceived fairness, and willingness to pay (hypothesis is rejected). These findings can contribute towards future research on customer perceived value, fairness and willingness to pay and they also provide insight for more effective hotel pricing and marketing strategies.

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Journal articles on the topic 'Perceives fairness'

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