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Dissertations / Theses on the topic 'Performance indicators'

Author: Grafiati
Published: 4 June 2021
Last updated: 25 July 2025

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1

Johnes, J. "University performance indicators." Thesis, Lancaster University, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.233998.

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2

Herrera, Ivonne Andrade. "Proactive safety performance indicators." Doctoral thesis, Norges teknisk-naturvitenskapelige universitet, Institutt for produksjons- og kvalitetsteknikk, 2012. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-16990.

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The objective of the thesis is to present studies addressing the question: How do we identify that a system drifts or experiences sudden changes in the safety space? Hence, the studies in this thesis focus on the identification of safety performance indicators. This identification is influenced by the way safety is understood. If safety is seen as the absence of accidents and failures, then indicators refer to failures, malfunctions or deviations. Safety critical organizations like airlines, air navigation service providers or oil companies have implemented numerous improvements by using such
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3

Jones, Hayley Elizabeth. "Modelling longitudinal performance indicators and identifying unusual performance." Thesis, University of Cambridge, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.608771.

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4

Schuh, Christine. "Performance indicators for indoor air quality." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape4/PQDD_0016/NQ54809.pdf.

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5

Arhall, Johanna, and Emmie Cox. "Key Performance Indicators for SAS Flights." Thesis, Linköpings universitet, Kommunikations- och transportsystem, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-104028.

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Revenue management is a thoroughly researched field of study and it is widely used in several different industries. The Revenue Management Department at the airline SAS (Scandinavian Airline System) serves to maximise the profit of the company’s flights. At their disposal they have a number of tools, which use KPIs (Key Performance Indicators) as a measurement. The KPIs are used in prognosis to determine future initiatives, and to analyse and verify results. SAS does not know if the KPIs they focus on to measure performance are the most relevant for optimisation of revenue for their flights. I
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6

Florey, Barrie H. W. "Appraising farm business financial performance indicators." Thesis, Bangor University, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.417259.

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7

RODRIGUES, WELLINGTON. "PETROBRAS BALANCED SCORECARD: DOWNSTREAM PERFORMANCE INDICATORS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=9450@1.

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COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR<br>O nível de competitividade atual privilegia o desenvolvimento do pensamento estratégico, exigindo que as empresas se posicionem adequadamente frente às pressões dos agentes de mercado. Um bom sistema de medição de desempenho é fundamental para a estratégia da organização, pois permite verificar se a organização está no rumo desejado. Nesse contexto, alinhar os indicadores estratégicos de área aos corporativos tem grande importância, visto que uma área poderá afetar o desempenho da corporação. Medir esses indicadores não é u
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8

ALBUQUERQUE, MARCELO CAVALCANTI DE. "PERFORMANCE INDICATORS IN FREIGHT RAILWAY TRANSPORTATION." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=10094@1.

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O presente estudo tem como objetivo analisar os indicadores de desempenho ferroviário. Para tanto, buscou-se inicialmente mostrar a logística como vantagem competitiva, seu modo de gestão e a estruturação do processo logístico. Os modais de transporte, a multimodalidade e a intermodalidade são analisados brevemente. A importância das medidas de desempenho em logística é comentada, incluindo o seu histórico, passando pelas questões organizacionais, assim como os modelos mais utilizados de medição de desempenho. No corpo principal da dissertação, são apresentados e discutidos os indicado
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9

Davidson, Anne Leslie. "Key performance indicators in humanitarian logistics." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/35540.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006.<br>Includes bibliographical references (leaves 86-87).<br>Non-profit humanitarian relief organizations have typically been unable to measure the performance of their supply chains due to an inability to centrally capture data from operations. With the recent development and implementation of information technology systems that can support the logistics function of these organizations, the data is now available to measure performance, but what is still lacking is a central framework of metr
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10

Wilkinson, Michael. "Physiological indicators of performance in squash." Thesis, Sheffield Hallam University, 2009. http://shura.shu.ac.uk/20701/.

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The aim of this thesis was to develop and validate squash-specific fitness tests to identify physiological determinants of repeat-sprint ability and performance in sub-elite and elite-standard squash players. Study one examined the validity of a squash-specific test of endurance capability and VO[2max]. Trained squash players and runners completed squash-specific and treadmill incremental tests to exhaustion. Squash players achieved greater VO[2max] on the squash-specific than the treadmill test while runners did not differ. Squash players exercised longer than runners on the squash-specific t
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11

McGill, Susan. "NETWORK PERFORMANCE MANAGEMENT USING APPLICATION-CENTRIC KEY PERFORMANCE INDICATORS." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4055.

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The Internet and intranets are viewed as capable of supplying "Anything, Anywhere, Anytime" and e-commerce, e-government, e-community, and military C4I are now deploying many and varied applications to serve their needs. Network management is currently centralized in operations centers. To assure customer satisfaction with the network performance they typically plan, configure and monitor the network devices to insure an excess of bandwidth, that is overprovision. If this proves uneconomical or if complex and poorly understood interactions of equipment, protocols and application traffic degrad
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12

Pais, Fernando José Pinto. "Performance tangível versus performance intangível." Master's thesis, FEUC, 2016. http://hdl.handle.net/10316/32504.

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Relatório de estágio do mestrado em Gestão, apresentado à Faculdade de Economia da Universidade de Coimbra, sob a orientação de Paulo Miguel Marques Gama Gonçalves e Sérgio Daniel Duarte Lopes.<br>O presente trabalho apresenta-se como um relatório de estágio que permitirá concluir o Mestrado em Gestão da Faculdade de Economia da Universidade de Coimbra. O estágio decorreu na Visabeira Pro – Estudos e Investimentos, SA (empresa pertencente ao Grupo Visabeira, SGPS, SA), mais propriamente no departamento de controlo de gestão e acompanhamento de negócio, entre as datas de 8 de fevereiro e 13 de
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13

Maier, Philipp. "Website Evaluation Model and Key Performance Indicators /." St. Gallen, 2008. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/04608352001/$FILE/04608352001.pdf.

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14

Lawson, Nicolette Patricia. "Environmental performance indicators in industrial management systems." Thesis, Brunel University, 1999. http://bura.brunel.ac.uk/handle/2438/5218.

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Measuring the Environmental Performance of industry is an essential element in the movement to minimise the impact that industry has on the environment. There has been a significant increase in interest in this area over the last few years, however it is recognised that the available literature still tends towards the conceptual and theoretical and there is little practical advice for a business wishing to undertake environmental performance measurement. This project has concentrated on the practical development of tools and techniques for measuring environmental performance in a large, comple
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15

Hayselden, Kirsten Jacqui-Anne. "Physical characteristics as performance indicators in surfing." Thesis, Nelson Mandela Metropolitan University, 2007. http://hdl.handle.net/10948/662.

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The aim of this study was to identify indictors of performance in surfing. Therefore the objectives of the study were to determine the following: {u100085} Anthropometric measures such as: height, weight, body proportions; {u100085} Flexibility measures such as: back extension, hip flexion, ankle plantarflexion and dorsiflexion; {u100085} Core stability; {u100085} Dynamic balance; {u100085} Explosive leg power; {u100085} Which of the physical characteristics measured discriminate between elite and non-elite surfers. To achieve the aim and objectives of this study, the literature pertaining to
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16

Krishnapillai, Alagesan. "Understanding key performance indicators through driver measures." Thesis, University of Ottawa (Canada), 2009. http://hdl.handle.net/10393/28321.

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Performance management is a vital part of every organization for its success and long term survival in the current competitive global market place. An organization needs a sound performance management framework to analyze its data to make strategic and tactical decisions. The weaknesses in today's performance management frameworks are linked to their inability to integrate strategy formulation with implementation. In our thesis, we introduce D river Measure Models that can define cause-and-effect relationship between d river measures and Key Performance Indicators (KPIs) for effective performa
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17

Mahmoud, Salma Yahia Mohamed. "Use of performance indicators in UK construction." Thesis, University of Newcastle Upon Tyne, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.417414.

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18

McCaghren, Neville G. (Neville Gregory). "Enabling process improvements through visual performance indicators." Thesis, Massachusetts Institute of Technology, 2005. http://hdl.handle.net/1721.1/34848.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.<br>Includes bibliographical references (leaves 73-74).<br>Most modern production processes automatically generate volumes of rich data, including equipment states, material presentations, labor content, and quality non- conformances. Unfortunately, much of this data is either discarded immediately, or stored in its raw form in disparate
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19

Hogg, Sophie Royda. "Using key performance indicators in town centre management." Thesis, Manchester Metropolitan University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.271269.

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20

Ersson, Sofi. "Indicators in Action : Development, Use and Consequences." Doctoral thesis, Uppsala : Företagsekonomiska institutionen, Uppsala universitet, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-8336.

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21

Lind, Erik, and Michael Arvidsson. "Indicators of goodwill impairments: Pre- and post-acquisition indicators ability to predict future impairments." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-230212.

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Companies allocate the majority of the acquisition price to goodwill, which has resulted in goodwill to become a prominent asset on companies balance sheets. Research shows that goodwill impairments lag behind the economic reality between two to four years and that the current accounting regime does not provide adequate disclosures to predict future impairments. The purpose of this paper is to examine what factors that can predict the occurrence of future goodwill impairments. We carry out our investigation by choosing several pre-acquisition and post-performance indicators, which we hand-coll
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22

Hailemariam, Matias. "Business Driven Maintenance Strategy Development with Performance Indicators." Thesis, Växjö University, School of Technology and Design, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-5564.

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<p>The overall target of the maintenance management system is to improve the role of a maintenance organization in positively impacting <em>production capacity, <em>products quality, safety and also <em>overall production cost. In the course of ensuring the above mentioned benefits, the maintenance system should be designed under an umbrella of appropriate strategy that is developed in line with the company’s major business objectives. </em></em></em></p><p>The thesis work is focused on developing a model that assist the design of a maintenance strategy which is linked with the company’s major
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23

Samir, Kousay. "Key Performance Indicators in Cyber-Physical Production Systems." Thesis, KTH, Industriell produktion, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-217866.

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24

Kerr, Stephen Gawley. "Key performance indicators as a policy implementation technique." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape3/PQDD_0013/NQ59609.pdf.

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25

Paige, R. Michael. "Internationalization of Higher Education : Performance Assessment and Indicators." 名古屋大学高等研究教育センター, 2005. http://hdl.handle.net/2237/16615.

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26

Meakin, Martin Lawrence. "The place of performance indicators in school improvement." Thesis, University of East Anglia, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.423502.

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27

KAHN, MARCIO. "ECONOMIC AND FINANCIAL PERFORMANCE INDICATORS OF PETROLEUM RESERVES." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2002. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=2525@1.

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COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR<br>Essa dissertação tem o objetivo de apresentar e aplicar uma metodologia de cálculo de indicadores de desempenho econômico e financeiro obtidos a partir das informações de reservas de empresas de exploração e produção de petróleo. Inicialmente é feita uma revisão bibliográfica de tópicos relevantes ao assunto. Em seguida, é apresentada a metodologia de cálculo dos indicadores de desempenho. Por fim, é desenvolvido um sistema de informações, Sistema de Avaliação Econômica e Financeira de Reservas (SAFER), capaz de auxiliar a
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Osborne, James Clark M. C. P. Massachusetts Institute of Technology. "Indicators that matter : measuring transportation performance in Ahmedabad." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/77835.

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Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 2012.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 127-132).<br>In light of the growing challenges of planning for transportation in India, this thesis proposes that a set of indicators, sensitive to local conditions, developed, implemented and managed through a collaborative partnership with public and agency stakeholders can provide an effective framework to evaluate investments in transportation infrastructure. It analyzes the implications of following the Indi
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Sui, Yu 1973. "Identification of performance indicators for nuclear power plants." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/29997.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Nuclear Engineering, 2001.<br>Includes bibliographical references (p. 160-162).<br>Performance indicators have been assuming an increasingly important role in the nuclear industry. An integrated methodology is proposed in this research for the identification and validation of performance indicators for assessing and predicting nuclear power plant overall performance (i.e., both economic and safety performance) in a systematic and quantitative way. The methodology consists of four steps: the selection of target sites/plants, the i
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Ngara, Rutendo L. "Performance and sustainability indicators for Clinical Engineering Services." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/3186.

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Bibliography: p. 223-236.<br>In support of the focus on improved performance of health systems¹ this study forms part of an on-going project aimed at establishing indicators for the performance and sustainability of Clinical Engineering Services², as an integral part of cost-effective healthcare service delivery. The study itself develops a working framework for achieving the objectives ofthe project. The general function of a Clinical Engineering Service is to provide a supportive role in the planning, evaluation, procurement, installation, utilisation and maintenance of medical devices (defi
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Kovach, Matthew. "Causal Inference of Human Resources Key Performance Indicators." Bowling Green State University / OhioLINK, 2018. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1542361652897175.

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32

De, Jongh Derick. "Indicators of corporate social performance in South Africa." Thesis, University of Pretoria, 2003. http://hdl.handle.net/2263/27494.

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33

Kucukaltan, Berk. "A decision model to prioritise logistics performance indicators." Thesis, Brunel University, 2016. http://bura.brunel.ac.uk/handle/2438/13993.

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Performance measurement is an important concern that has recently attracted much attention in the logistics area from both practitioners and academics. The performance measurement of logistics companies is based upon diverse performance indicators. However, to date, limited attention has been paid to the performance measurement of logistics companies and, also, performance measurement processes have become more complex for logistics companies due to the existence of numerous performance indicators. In this regard, the way in which decision makers in logistics companies deal with some vagueness
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Conroy, Jacqueline. "Increasing Known Performance Indicators Using Andragogy-Based Models." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5999.

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Variety of training models are used in large retail organizations in South Carolina. Large retail organizations have leaders educating their employees using multiple methods of training without regard as to how adults learn. Leadership of large retail organizations in South Carolina may be investing in training materials, concepts, and facilitation methods that may not have substantive impact on known performance metrics. Knowles' theory of andragogy has been at the forefront of adult education theory as it has led many researchers to explore new methods for adults to learn effectively. A quas
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Suwignjo, Patdono. "Quantitative methods for performance measurement systems." Thesis, University of Strathclyde, 1999. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21437.

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The business environment has changed dramatically since the 1980s. Many researchers have shown that the traditional financially-based performance measurement systems have failed to cope with the current dynamic business environment. Even although new performance measurement systems have been proposed, such as Activity-Based Costing, the Balanced Scorecard, the SMART system, the Performance Measurement Questionnaires and the Cambridge model, the problem of quantifying the interaction of the factors affecting business performance still remains. The objectives of this thesis are: 1. To develop a
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Busuladzic, Ishak, and Marcus Tjäder. "Performance Indicators for Smart Grids : An analysis of indicators that measure and evaluate smart grids." Thesis, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-48902.

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Sweden has developed ambitious goals regarding energy and climate politics. One major goal is to change the entire electricity production from fossil fuels to sustainable energy sources, this will contribute to Sweden being one of the first countries in the world with non-fossil fuel in the electricity sector. To manage this, major changes need to be implemented and difficulties on the existing grid will occur with the expansion of digitalization, electrification and urbanization. By using smart grids, it is possible to deal with these problems and change the existing electricity grid to use m
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Potter, Gareth Wyn. "Modelling winning performance in invasive team games." Thesis, Cardiff University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.262768.

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38

Forsberg, Caroline, and Marika Daleke. "Measuring and Visualizing Business Performance Indicators in Corporate Accelerators." Thesis, KTH, Skolan för industriell teknik och management (ITM), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-279495.

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The corporate accelerator Ericsson ONE, at the multinational networking and telecommunications company Ericsson headquartered in Sweden, is subject to this master thesis research. Within the organization, there was a need for a new business performance measurement system for indicating the performance and success of Ericsson ONE. The objective of this research was to find suitable frameworks and methods that can be applied when developing a customized business performance measurement system for a corporate accelerator. The goal was then to identify relevant measurements and Key Performance Ind
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Jacobson, Olof. "Correlating Local Weather Conditions with Cellular Network Performance Indicators." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-189600.

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In this thesis, the relationships between local weather and the performance of a cellular telecommunications network were investigated by means of data analysis. Models of the average daily cycles in the data were developed accounting for cyclic behaviour and seasonal trends. Several different analysis methods were then performed on data measuring deviations from these average cycles. The methods used were multiple linear regression, partial least squares regression, calculation of Spearman's correlation coefficients, and regression by artificial neural networks. Some of the results indicate t
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Al-Amri, Haiyaf Salih. "Human resource management practices & performance indicators in hospitals." Thesis, University of Birmingham, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251835.

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Climaco, Carmo. "The use of performance indicators in school self-evaluation." Thesis, Cranfield University, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.260439.

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CARVALHO, ELAINE ALVES DE. "HEURISTICS FOR DATA WAREHOUSE REQUIREMENTS ELICITATION USING PERFORMANCE INDICATORS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2009. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=15136@1.

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COORDENAÇÃO DE APERFEIÇOAMENTO DO PESSOAL DE ENSINO SUPERIOR<br>As organizações se deparam com uma necessidade cada vez maior de mudar e evoluir, mas para isso elas precisam tomar as decisões corretas. Para essa tomada de decisão, as empresas estão adotando os recursos disponibilizados pela Tecnologia da Informação (TI) como parte fundamental para apoiar suas decisões. Um componente de TI essencial para aprimorar o processo de tomada de decisão é o data warehouse. Para cumprir bem o seu papel, o data warehouse deve ser bem definido. Embora existam diversas abordagens que buscam melhorar a tare
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Sewry, Nicola. "Key performance indicators and predictors in Varsity Cup rugby." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13267.

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Rugby union is a popular sport worldwide, and due to the professional nature of the sport the demands on players continues to increase, resulting in acute and chronic fatigue. The aims of the study were to investigate the tools used to monitor and predict changes in training status and determine the effectiveness of these to: (i) measure the subjective nature of coaches and their selection relating to the players’ performance, and (ii) to use performance indicators to correlate to team performance. The University of Cape Town Rugby Varsity Cup Team (First XV squad) were monitored from their pr
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Talley, James Tazewell. "Minor variations in performance as indicators of musical meter /." The Ohio State University, 1989. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487599963591401.

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Kim, Mark Euno. "Evaluation of performance measures as leading indicators of safety." [Gainesville, Fla.] : University of Florida, 2006. http://purl.fcla.edu/fcla/etd/UFE0015846.

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Bao-Jinn, Wang, and 王保進. "Performance Indicators of Higher Education." Thesis, 1993. http://ndltd.ncl.edu.tw/handle/96246883002125879798.

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Basso, Jacopo. "Key Performance Indicators for Innovation." Master's thesis, 2016. http://hdl.handle.net/10362/20530.

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CEMS<br>The work project follows the CEMS Business Project “Key Performance Indicators for Innovation”, for EDP Innovation. In order to evaluate the accuracy and sustainability of the company’s current KPIs, a detailed analysis of its innovation strategy was developed with respect to EDPI’s competitors and relevant frameworks for innovation management. Consequently, disruptive KPIs were suggested to be added to EDP-I’s Balanced Scorecard in order to improve the efficiency of the company’s innovation processes. Furthermore, some relevant insights about how companies can successfully select, man
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Pardinha, João Saraiva. "Key performance indicators em alojamento local." Master's thesis, 2019. http://hdl.handle.net/10773/28196.

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O atual ambiente empresarial que se assiste no setor do turismo e, em particular, ao nível do alojamento, é pautado pelo crescente nível de competitividade, associado, tanto à proliferação do número de novos agentes no mercado, como pelas constantes mudanças e níveis de exigência dos novos consumidores turísticos. Várias investigações enunciam o uso de informação e de key performance indicators (KPIs) nos processos de tomada de decisão ao nível organizacional como uma forma eficiente de dar resposta aos desafios colocados pelo crescente ambiente competitivo. Estas evidências são trans
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Kuo, Chin-wei, and 郭勁緯. "Developing Performance Indicators for Residential Service." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/6xucq3.

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碩士<br>國立中央大學<br>營建管理研究所<br>97<br>Property management has be raised and put into practice for over three decades in Taiwan. It is mostly limited to maintenance of buildings plus basic services such as receipt of letters and registration of visitors. Further service and service quality do not usually take into account but they are more and more important as customer service goes diversified. The research objective is to develop the performance indicators of residential service so as to evaluate quality of residential service. Comprehensive literature review shows the general performance for prop
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50

Budawara, Nasma. "Key performance indicators to measure design performance in construction." Thesis, 2009. http://spectrum.library.concordia.ca/976626/1/NR63350.pdf.

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The performance of the design activities for a construction project can have a significant impact on the overall performance and efficiency of the project. Design activities need to be monitored to measure performance of the design process. Performance indicators can be used in this process. The Indicators can: i) measure the degree of success of a project or organization; ii) predict, control and measure the performance of design processes; iii) benchmark performances of different projects within the same- company or with other firms; iv) track and demonstrate long-term development and improv
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