Dissertations / Theses on the topic 'Police administration – Ethiopia – Evaluation'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 24 dissertations / theses for your research on the topic 'Police administration – Ethiopia – Evaluation.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
Khabiqheya, Khanyisa. "An evaluation of communication tools in a hierarchical training institution : the case of a police academy in the Western Cape." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2544.
Full textCommunication in a multi campus organization has always proven to be difficult (Coiera, 2006: 95). The research problem emanates from bad use or non-existent communication strategies in one of the SAPS Academies. The objective of this research was to examine how the management and staff in the Police Academy can break the communication barriers created by hierarchy and bureaucracy; develop guidelines for the management and staff members on how they can create effective communication channels in the Academy, examine how poor communication impacts negatively on the operations at a police academy, highlight how proper and timely communication can improve operation in the Academy and to identify and make recommendations on the ways the management and staff at the SAPS Academy can improve communication. The research was conducted to, critically evaluating the existing communication strategies applied in the SAPS Basic Training Academy; determine strengths and weaknesses of these strategies; consider the alternative strategies that can be utilised to manage communication in the Academy; identify, highlight, assess and explain the importance of effective communication in a Police Academy and draw attention to how effective communication can be used to improve projects. The methods employed in this research include qualitative and quantitative research, where open ended questions were utilised in obtain information and closed ended questions to fill in the gaps on the information obtained from open ended questions. The study adopted the qualitative and quantitative research method to answer the research question and data interpretation was based on Microsoft Excel. This method was deemed to be the most effective for collection of the kind of data and numerical (quantifiable) data is considered objective. On Section B, a Likert-type questionnaire comprising closed-ended questions was the measurement instrument. Answer choices were graded from 1 to 5, being strongly agree, agree, indifferent, disagree and strongly disagree. Based on the different models that were studied, the researcher then suggested a tentative model that could be used. The population comprised of all the 147 employees of one of the SAPS Academies in the Western Cape, and questionnaires were distributed to all the 84 employees that were on duty on a particular day in this academy. The findings indicated that organisation communicate yields better results than those that do not communicate. The study highlighted the communication problems at the academy and came up with model/ solution to the current situation. The respondents used in the study gave a lot of suggestions that could be used in the academy. The frequency tables utilised will be useful as the reader could see the favourite suggestions or preferences by the people.
Lee, Loy Eddie, and 李來. "An analysis of the reorganisation of the traffic warden corps of the Royal Hong Kong Police Force." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31965295.
Full textMa, Hok-hon Leonard. "Evaluation and implementation of service quality (TQM) in (Royal) Hong Kong Police /." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18837001.
Full textMa, Hok-hon Leonard, and 馬學漢. "Evaluation and implementation of service quality (TQM) in (Royal) HongKong Police." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31268195.
Full textLonsako, Shumet Adnew. "Assessment of an integrated TB/HIV programme at health facilities in Hawassa town administration of Ethiopia." University of the Western Cape, 2017. http://hdl.handle.net/11394/5487.
Full textEvaluation of health programmes is essential to assist programme managers in decision-making and accountability to the population they serve. Additionally, regular monitoring and evaluation of TB/HIV collaborative activities are used as a means to assess quality, effectiveness and coverage of services; yet little attention has been given to this in most developing countries. In the southern region of Ethiopia, since the inception of the TB/HIV collaborative activities in 2005, there has not been any formal evaluation pertaining to the implementation status of integrated TB/HIV services at routine program level. However, a series of TB/HIV reviews underlined many challenges that have adversely affected the implementation nationally. However, studies conducted on the quality of TB and HIV/AIDS services tend to be broad and not targeted to the integrated TB/HIV program and therefore, it was necessary to assess the implementation status in a more focused way with a vision to determine its adequacy or otherwise and make appropriate recommendations to improve integrated TB/HIV services in the town. Aim: To assess the implementation of integrated TB/HIV activities in the health facilities of Hawassa town administration Study design: Cross sectional study Study population: All health facilities, health managers, and records of TB and HIV patients in Hawassa town administration Sample population: The study population encompassed TB and HIV clinics, managers of each health facility, and sampled records of individual clients/patients enrolled in the HIV/AIDS/TB treatment and care program, from each health facility in the year 2009/10. Data collection: Face-to-face interviews with facility managers, observation of the rooms in which TB/HIV services are rendered and a review of patient records, were undertaken. Analysis: Descriptive statistics with frequencies and percentages were used for analysis of facility based resource inputs, TB case finding and management, and HIV case finding and management practices. Indicator variables extracted from the record review were transformed into scales (0 or 1) and weighted to reflect the levels of TB/HIV service quality, integration and resources input. After weighting, experts' opinion was used to set a cut off level (75%) to categorize the relative service quality received by individuals and the level of integrated care provided by facilities into "adequate" or "inadequate". Bivariate analysis was done to assess the effect of independent predictor variables on outcome variables. We used a– P value of 0.1 on bivariate analysis as the cut off point for inclusion of variables into the multivariate analysis. Prevalence ratios, adjusted prevalence odds ratios, and 95% confidence intervals were used to present outcomes. Results: Availability of resource inputs for HIV/AIDS care was inadequate in half of the facilities in Hawassa town whereas, laboratory infrastructure for TB/HIV care was adequate in all facilities. Most (91%) HIV/AIDS patients had their CD4 count and weight (96%) measured at baseline. However, the trend declined over time and the practice was better in hospitals than in health centres. HAART status was a strong predictor of CD4 count improvement and improvement in CD4 count was found to be a strong predictor of body weight gain. TB case finding and management practices in HIV/AIDS clinics were found to be adequate in the health facilities in Hawassa town. Ninety five percent and 86% of HIV positive patients were screened for TB at baseline and at the last clinical visit respectively, of which 98%, 93% and 81% of patients co infected with TB and HIV were provided with DOTS, CPT and ART respectively. However, only 11% of HIV positive patients without active TB were provided with IPT. Only HAART status was found to be a strong predictor of TB case finding. Quality of HIV/AIDS care in health facilities in Hawassa town was adequate. Availability of at least a minimum number of staff and being on HAART were found to be strong negative and positive predictors of quality respectively. Overall, 91% of patients on HAART were retained in care at the end of the year (alive and on treatment), 6% were retained and 3% died. Resources for the TB program were deficient in our study area. Three out of four facilities had inadequate overall input resources required for good quality TB care and the fourth barely managed to achieve adequate status. However, laboratory infrastructure and availability of forms and registers were adequate in all the facilities. There was a high degree of HIV case finding and a high prevalence (17%) of HIV among TB patients. Despite this, the overall HIV care provided was inadequate, with only 64% and 73% of TB/HIV co-infected patients being provided with HAART and co-trimoxazole respectively and 22% of TB/HIV co-infected patients not enrolled in HIV care. Among sputum positive TB patients good quality TB care was found to be a strong predictor of successful treatment outcome Our study also showed consistently very high quality TB service provision in the town despite the lack of required resources. Conclusion and Recommendations: The study showed that there was relatively good quality provision of TB and HIV services despite inadequate input resources and that quality of care was positively associated with good outcomes. The study also indicated that HAART benefited patients substantially and hence earlier initiation could be the way forward. We recommend that to further improve quality of care one stop shopping services (availing both anti-TB and HIV care at the same service point within a clinic) be established. In addition, we recommend improved patient monitoring, especially for Pre-ART patients, be established.
Russell, R. Scott. "Evaluation of an Early Intervention System at a Law Enforcement Agency." Thesis, NSUWorks, 2014. https://nsuworks.nova.edu/fse_etd/59.
Full textMallett, Michael J. Derek. "Effects of Cell Phone Cameras on Police Working Behavior." Thesis, Walden University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=13805830.
Full textRecording police officers can result in distraction, fear, and false perceptions of law enforcement personnel when citizens upload the videos to social media, though little is understood about police perceptions of this phenomenon. Using evaluation apprehension theory, emotional labor theory, and emotional intelligence as the foundation, the purpose of this phenomenological study was to explore the feelings and experiences of police officers recorded by citizens with cell phone cameras while working. Data were collected through semi-structured interviews with 10 police officers in the State of Indiana who were recorded with cell phone cameras. The data were transcribed, inductively coded, and then subjected to descriptive 7 steps, thematic, and cross-case analysis procedures. Key findings suggest officers experienced feelings of disengagement from duties when recorded by citizens. Results revealed concerns of professional appearance, self-reputation, and self-esteem. However, the study also indicated that the application of emotional intelligence and emotional labor from leadership could be used to assist officers in managing such disengagement. The implications for social change provided by this study include the development of training materials for law enforcement professionals who work through emotional intelligence while fostering opportunities for community engagement. For the public, this study provides an educational opportunity for the community to understand the feelings and significances of police officers who are recorded.
Adkins, Lydia Denise. "A Policy Evaluation: Comparing Levels of Police Injuries Associated with the Use of Less-Lethal Instruments in Law Enforcement - Conducted Energy Devices vs. Other Less-Lethal Instruments." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3332.
Full textYilma, Tekabo Haptemicheal. "Evaluating the role of female police in Ethiopia." Diss., 2010. http://hdl.handle.net/10500/4250.
Full textPolice Practice
M. Tech. (Policing)
Zegeye, Degu Marew. "Evaluation of personnel management capabilities of the federal police of Ethiopia in Addis Ababa." Diss., 2010. http://hdl.handle.net/10500/4036.
Full textPolice Practice
M. Tech. (Human Resource Management of Policing)
Zegeye, Degu Marew. "Evaluation of personnel managment capabilities of the federal police of Ehiopia in Addis Ababa." Diss., 2010. http://hdl.handle.net/10500/4036.
Full textPolice Practice
M. Tech. (Human Resource Management of Policing)
Tulu, Alemayehu Shiferaw. "Evaluating the application of human rights principles in crime investigation in Ethiopia : a case study of the Addis Ababba city police." Diss., 2010. http://hdl.handle.net/10500/4046.
Full textPolice Practice
M. Tech. (Policing (Investigation))
Kebede, Shawle Dagnachew. "A critical analysis of reasons for turnover of police personnel in Amhara." Thesis, 2010. http://hdl.handle.net/10500/4830.
Full textPolice Practice
M. Tech. (Policing)
Ayele, Moges Chekole. "The assessment of Ethiopian Federal Police illicit drug trafficking prevention measures." Diss., 2010. http://hdl.handle.net/10500/4786.
Full textPolice Practice
M.Tech. (Policing)
Habtemariam, Zeamanuel Legesse. "A relational study of police expenditure and crime: a case study in Tigray Regional State." Thesis, 2018. http://hdl.handle.net/10500/24844.
Full textፅሟቕ ወፃኢታት ፖሊስ ኣብ ምክልኻልን ምርመራን ገበን ኣብ ዝግበር ፃዕሪ ብቀጥታ ፅልዋ አለዎም፡፡ ከምኡ ውን ኣብ ብሄራዊ ዕብየት ሀገር ናይ ባዕሉ ብፅሒት እንትህልዎ ፖሊስ ኣብቲ ዕብየት እኹል ግንዛበ ክህልዎን ዝወፁ መደባት ብኣግባቡ ክፍፀሙን አቶም ወፃኢታት ዓብይ ረብሓ ኣለዎም፡፡ በዚ ምኽንያት ውን እዚ ናይ ዶክትሬት ድግሪ መፅናዕቲ ኣብ ሞንጎ ወፃኢታት ፖሊስ ብሄራዊ ክልላዊ መንግስቲ ትግራይን ኣብታ ክልል ዝፍፀም ገበንን እንታይ ዓይነት ርክብ ኣለዎም ኣብ ዝብል ርእሲ ዘድህብ እዩ፡፡ ንድፊ ወይም ዲዛይን ናይቲ መፅናዕቲ ንባባዊ /ኳሊታቲቭ/ እንትኾን እቶም ናይ መፅናዕቲ ሓበሬታት ብቃለ መሕትትን ፅሑፍ መሕትትን ተዳልዮም በቶም ናይ ተሳተፍቲ ቋንቋ ዝኾነ ትግርኛ ተቶርጊሙ ናብ ተሳተፍቲ ተበቲኑ እዩ፡፡ ምስተኣከበ ውን እንደገና ናብ እግሊዝኛ ተተርጊሙ እዩ፡፡ እቶም ዝነበሩ ተሳተፍቲ ኣብ ዞባን ወረዳን ኮይኖም ናሙና Aን ናሙና Bን ተባሂሎም ኣብ 2ተ ጉጅለ ተኸፊሎም እዮም፡፡ ኣመራርፃ ናይቶም ተሳተፍቲ ምኽንያታዊ ወይ ከዓ ይፈልጡ እዮም ዝብል እንትኾን አቲ ዝተኣከበ ሓበሬታ (ቃለ መሕትትን ፅሑፍ መሕትትን) ጭብጡ ብምዝርዛር እቲ ዝተኣከበ ሓበሬታ ተተንቲኑ እዩ፡፡ ዋና ናይቲ መፅናዕቲ ርካቦት ከምዝሕብሮ ንፖሊስ ተባሂሉ ዝብጀት በጀት መበገሲኡ ፖሊስ ንዝሰርሖምን ዝነጥፎምን ነገራት ዘማእኸለ እዩ፡፡ ኮይኑ ግና መብዛሕቲኦም ኣባላት ፖሊስ በጀት ከመይ ከምዝብጀትን ከመይ ከምዝዳለውን ኣብ ዝግለፅ መብርሂ እኹል ዝኾነ ፍልጠት የብሎምን፡፡ በቲ ናይ ፖሊስ ስታንዳርድ እንተይኮነስ በጀት ዝብጀት በቲ ቢሮ ፀጥታን ምምሕዳርን ዘውፅኦ መምርሒ መሰረት እዩ ኢሎም ይኣምኑ፡፡ ከምኡውን ብዙሓት ፖሊሳት ንበጀት መበጀቲ ቀመር ከመይ ከምዝዳለው ኣይፈልጥዎን፡፡ ብመዳይ ምክልኻልን ምፅራይን ገበን እውን ግልፂ ዝኾነ መምርሒን መሳርሒን ዋላ ኳ እንተሃለወ ኣብ ኣፈፃፅሙኡ ጉድለት ይረኣይ እዩ፡፡ በዚ ውን ኩሎም ተሳተፍቲ ከምዘስማዕምዑሉ ንምክልኻልገበን ዝለዓለ በጀት ክብጀተሉ ኣለዎ ኢሎም፡፡ ተሳትፎ ማሕበረሰብ ኣብ ፖሊስ ኮሚኒቲ መደባት ዝለዓለ እንትኸውን በዚ ውን ዕላማ ፖሊስ ኮሚኒቲ ሽትኡ ክወቅዕ ገይርዎ እዩ፡፡ እዙይ ብምህላው ውን ፖሊስ ዋርድያ ህዝቢ ኮይኑ ካብ ገበንን ስግኣት ገበንን ህዝቢ ነፃ ክኾኑ ሓላፍነት ወሲዱ በርቲዑ ንክሰርሕ ሓጊዙዎ እዩ፡፡ ብመዳይ ፅንዓት መቅረቢ እንትድህስስ ንፖሊስ ስራሕቲ ዝለዓለ በጀት ከምዘደልዮን እዚ ውን ፖሊስን ማሕበረሰብን ሓቢሮም ክሰርሑ ኣብ ምግባር ዕዙዝ ተራ ኣለዎ፡፡ ዓቅሚ ፖሊስ ንምዕባይ ኣብ ዝግበር ፃዕሪ እኹል ቆላሕታ ክወሃብ ኣለዎ ፣ ምክንያቱ ‘ውን ዘመኑ ዝጠልቦ ቴክኖሎጂ ንምዕባይ በጀት ወሳኒ እዩ፡፡ እዚ መፅናዕቲ ንፖሊሲ መውፃእቲ ውን ዓብይ ረብሓ እንትህልዎ ንናይ ፖሊስ በጀት ቆላሕታ ክህቡን ዋሐዲ በጀት ፖሊስ ኣብ ምዕባይን ከም ግብኣት ይጠቕሞም እዩ፡፡ እዚ ፀገም ውን ኣብ ትግራይ ክልል ንዘሎ ጥራሕ እንተይኾነስ ኣብ መላእ እታ ሃገር ንዘሎ ፀገም ክፈትሕ ይኽእል እዩ ተባሂሉ ተፀኒዑ ኣሎ፡፡ በዚ ውን ብሰንኪ ሕፅረት በጀት ንዝጎድል ስራሕቲ ፖሊስ ብእዋኑ ክማላእን ክብ ክብልን ዓብይ ጥቅሚ ኣለዎ፡፡
Police Practice
D. Litt. et Phil. (Police Science)
LIN, WEN-CHUAN, and 林文全. "The Implementation Evaluation on Household Census–Checking Policy of Taiwan Police Administration: A Case Study of Police Bureau of Taipei County Government." Thesis, 2003. http://ndltd.ncl.edu.tw/handle/38163289402201049050.
Full text國立臺北大學
公共行政暨政策學系碩士在職專班
91
The police beat system of our country is unique comparing to those of other countries in the world, which assigns one police person to each allocated beat and relies the beat inspection on each police person. Among all the job duties of police beat inspection census-check stands out above the rest. Through census-check we may achieve citizen services, population dynamics monitoring, security information gathering and crime prevention therefore all-round observation over citizens can be acquired. For more than 50 years Taiwan has been promoting census-check system that is the cornerstone for well-maintained social security. With changes in social environment, citizens being more freedom-conscious, census check may no longer fulfill its expected effects. Thus comes the time for transformation and renovation on local census check. This research re-assesses the function and value of census-check based on theoretical criminology, related theories on policy implementation evaluation, society police administration and current statistics of census-check, through description of census-check systems of Taiwan and Japan, and hopes to offer policy-related suggestions for the coming transformation of census-check and direction for further researches
PIN, CHENG CHUN, and 程純濱. "The Outcome Evaluation of ISO system on Police Administration: A Case Study on Yuanlin Bureau." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/93822720119798719937.
Full textKhumalo, Bheka Mfundo Hopewell. "An evaluation of police service delivery to the Mamotintane Community." Thesis, 2016. http://hdl.handle.net/10386/1790.
Full textThe study focused on Community Policing Forums (CPFs), sector policing and visible policing which are the policing strategies that are currently used to bring police officers closer to the community in order to identify and address the root causes of crime. These strategies are also meant to improve police service delivery which will satisfy and meet the community’s expectations about police services. The study also focused on factors which affect the lack of police service delivery to the community. Quantitative research design was used to evaluate Mamotintane community’s level of satisfaction with police service delivery. Non-probability sampling was used in which purposive or judgmental sampling methodology was used to select the 120 community members from Mamotintane Village. A fixed-response questionnaire that was written in English then translated in Sepedi which is the language commonly used by the target population was used in the study. A Statistical Package for Social Science (IBM SPSS Statistics Version 22) software was then used to analyse the data which was presented in a form of graphs and tables. Summary of the empirical findings are that a large number of 33% community members disagree that CPFs are successfully established in the community where police officers have regular meetings with community members in order to discuss about crimes which are affecting the community. A large number of 43% respondents strongly agree that police corruption has a negative impact to the community.
Maboa, Cathrine Kgomotso. "An evaluation of service delivery at Germiston police station." Diss., 2018. http://hdl.handle.net/10500/24943.
Full textInhloso yocwaningo ngukubheka ukuthi abahlinzekwa usizo esiteshini samaphoyisa saseGermiston baluthola kanjani usizo esiteshini samaphoyisa sendawo nokuthi amaphoyisa akubona kanjani ukuhlinzeka kwawo usizo. Lolu cwaningo luhlose ukuveza izinga lamakhono olwazi kanye nokuziphatha ophikweni lamaphoyisa iSAPS. Injongo enkulu kwakuwukuhlaziywa usizo oluhlinzekwa abasebenzi bakwaSAPS. Kwakhethwa indlela yocwaningo ebheka amaqiniso ngoba iyaququleka. Imiphumela yocwaningo yaveza izindawo okungenzeki kahle kuzona. Kwabonakala ukuntuleka okukhulu kwabasebenzi esikhungweni sosizo okuhlinzekwa kubantu. Phezu kwalokho, imiphumela yaveza ukuthi kunokungaphathwa ngendlela nokungahlaziywa kahle kohlelo lokuhlinzekwa kosizo. Ukuze kube khona uhlelo lokuhlinzekwa kosizo olusebenza ngempumelelo nangokonga, kunconywa ukuba abaphathi besiteshi samaphoyisa saseGermiston baphoqe iqoqomthetho maqondana nokuhlinzekwa kosizo, mayelana nabasebenzi abanele kanye nokulethwa komuntu ozobhekana nezindaba zokugculiseka kwamakhasimende esikhungweni sosizo oluhlinzekwa kubantu futhi kuqale kulandelwe isu lokuqapha nokuhlaziya.
Maikemišetšo a thutelo ye ke go hlagiša ka moo badirelwa ba seteišene sa maphodisa sa Germiston ba itemogelago kabo ya ditirela go tšwa go bašomedi ba seteišeneng sa maphodisa sa tikologong ya bona le ka moo bahlankedi ba maphodiša ba bonago kabo ya ditirelo tša bona ka gona. Nyakišišo ye e nyaka go laetša bogolo bja go ba le tsebo le boitshwaro ka go SAPS. Maikemišetšo a magolo e be e le go lekola ditirelo tšeo di abilwego ke bašomedi ba SAPS. Mokgwatebelelo wa dinyakišišo ka go rerišana le banyakišišwa ore o be le kwešišo ya seo o se nyakišišago o kgethilwe ka gobane o ka fetolwa gabonolo. Dipoelo tša thutelo tlhokego ya tshedimošo ye e lekanego. Tlhaelo ye e bonagalago ya bašomedi senthareng ya go direla badirelwa e lemogilwe. Godimo ga moo, dipoela di utollotše gore go na le tshepedišo ye e fokolago ya taolo le tshekatsheko ya kabo ya ditirelo. Gore go be le tshepedišo ye e kgontšhago ya kabo ya ditirelo, go eletšwa gore bolaodi bja seteišene sa maphodisa sa Germiston bo tlaleletše maatla a melao ya kabo ya ditirelo le bokgoni bja dithuši tša batho ka godira gore go be le Modiri wa kabo ya ditirelo senthareng ya dirirelo tša badirelwa le go phethagatša maanotshepetšo a go lebeledišiša le tekolo.
Criminology and Security Science
M. A. (Criminal Justice)
Van, Eeden Paulus Dirk. "An evaluation of learning programmes in the South African Police Service." Diss., 2015. http://hdl.handle.net/10500/19177.
Full textAdult Basic Education (ABET)
M. Ed. (Adult Education)
Hlungwani, Freddy. "An evaluation of the implementation of sector policing in Tembisa." Diss., 2014. http://hdl.handle.net/10500/14226.
Full textPolice Practice
M.Tech. (Policing)
Dinku, Fasika Dessalegne. "Strategies to strengthen referral and linkage system of HIV positive clients in Addis Ababa, Ethiopia." Thesis, 2015. http://hdl.handle.net/10500/20663.
Full textHealth Studies
D. Litt. et Phil. (Health Studies)
Van, Graan Johannes Gerhardus. "South African policing in transition : evaluating the impact of the restructuring process on the family violence, child protection and sexual offences unit." Thesis, 2008. http://hdl.handle.net/10500/2635.
Full textPolice Science
D. Litt. et Phil. (Police Science)
Van, der Merwe Johannes Joost. "Evaluasie van strategiese bestuur ten einde dienslewering te optimaliseer in die Suid-Afrikaanse Polisiediens." Diss., 2017. http://hdl.handle.net/10500/22791.
Full textThis study has been based on the need for service delivery by government departments and more specific for this study the service delivery of the South-African Police Service. Consequently, the primary research goal was to evaluate strategic management to establish what contribution and value it could have for the South-African Police Service to optimize service delivery. This study fulfilled the following objectives: The value and importance of strategic management was ascertained, The value and importance of leadership was ascertained, The value and importance of organisational culture was ascertained and the role it fulfills to optimize service delivery. The researcher followed a non-empirical (theoretical) research design that focused on a systematic overview of national media articles as sources. The researcher for the purpose of this study used documented sources, in the form of national printed media and personal experience as data collection method. According to Punch (2014:158), documentary sources of data might be used in various ways in social science research. Some studies might depend entirely on documentary data, with such data the focus in their own right. This study further provided recommendations that strategic management have essential benefits for the South African Police Service. Strategic management can also be implemented in any organisation. The value for organisations using strategic management is actually to be able to manage the influences from the external environment proactively. It is neccessary for public organisations to adjust policy due to the changes in the socio-political and economical circumstances. Management will be able, with the strategic plan, to manage the organisation proactively with regard to the ongoing needs and changes from the external environment. The loyal, efficient, effective, trained leaders and police managers should be those officials to use strategic management optimally and implement the strategic plan so that effective service delivery can be rendered to all diverse communities. Further more strategic management and planning techniques serve as valuable support for professional police managers in terms of reaching the goals and objectives of the South African Police Service. The strategic plan (2014-2019) of the South African Police Service includes all the focus areas that are needed for success, but the executing on operational level will be the measure. Thus, in summary, the researcher accepts that the four formulated hypotheses could be verified scientifically in this theoretical literature research. All four hypotheses are accepted for the successful implementation of strategic management in the South African Police Service to be able to optimise service delivery. This study contributes to the knowledge relating to a more strategic role of leaders to optimise service delivery.
Penology
M.Tech. (Policing)