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1

Cornelis, Cosette, Sanne J. den Hartog, Carla M. Bastemeijer, Bob Roozenbeek, Paul J. Nederkoorn, and Renske M. Van den Berg-Vos. "Patient-Reported Experience Measures in Stroke Care." Stroke 52, no. 7 (2021): 2432–35. http://dx.doi.org/10.1161/strokeaha.120.034028.

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Background and Purpose: Patient-reported experience measures (PREMs) assess patients’ perception of health care. We aimed to identify all reported PREMs for stroke care and critically appraise psychometric properties of PREMs validated for patients with stroke. Methods: Studies on the development, validation, or utilization of PREMs for adult patients with stroke were systematically identified. The Consensus-Based Standards for the Selection of Health Measurement Instruments criteria were used to appraise psychometric performance. Results: We included 18 studies, examining 13 PREMs. Two PREMs
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Hecker, Ruth. "PROMs und PREMs für systematische Qualitätssteigerung." Monitor Versorgungsforschung 2024, no. 06 (2024): 20. https://doi.org/10.24945/mvf.06.24.1866-0533.2681.

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>> Following the end of the traffic light government, the current legislative procedures in the area of healthcare are unlikely to end quite as easily as Health Minister Prof Dr Karl Lauterbach had imagined. This applies to the Healthcare Strengthening Act, the reform of emergency care, the Health Digital Agency Act, the Nursing Competence Act, a bureaucracy relief act announced for this autumn and the Healthy Heart Act.
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Mihaljevic, Andre L., Colette Doerr-Harim, Eva Kalkum, and Guido Strunk. "Measuring patient centeredness with German language Patient-Reported Experience Measures (PREM)–A systematic review and qualitative analysis according to COSMIN." PLOS ONE 17, no. 11 (2022): e0264045. http://dx.doi.org/10.1371/journal.pone.0264045.

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Background Patient centeredness is an integral part of the quality of care. Patient-reported experience measures (PREMs) are assumed to be an appropriate tool to assess patient-centredness. An evaluation of German-speaking PREMs is lacking. Objective To perform a systematic review and qualitative analysis of psychometric measurement qualities of German-language PREMs using for the first time a comprehensive framework of patient centredness. Methods A systematic literature search was performed in Medline, PsycInfo, CINHAL, Embase, Cochrane database (last search 9th November 2021) for studies de
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Wray, Jo, Sylvie Hobden, Sarah Knibbs, and Geralyn Oldham. "Hearing the voices of children and young people to develop and test a patient-reported experience measure in a specialist paediatric setting." Archives of Disease in Childhood 103, no. 3 (2017): 272–79. http://dx.doi.org/10.1136/archdischild-2017-313032.

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ObjectiveTo develop and test patient-reported experience measures (PREMs) for children and young people in a specialist paediatric hospital setting.DesignSix PREMs were developed and tested by children and young people for children and young people aged 8–11, 12–13 and 14–16 years in inpatient and outpatient settings. A week-long pilot was implemented across inpatient wards and outpatient clinics to identify facilitators and barriers to the routine use of PREMs in a real-time setting across our organisation.SettingTertiary paediatric hospital.Main outcome measuresFinal PREMs; identified facili
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Rosvall, Annica, Magdalena Annersten Gershater, Christine Kumlien, Ervin Toth, and Malin Axelsson. "Patient-Reported Experience Measures for Colonoscopy: A Systematic Review and Meta-Ethnography." Diagnostics 12, no. 2 (2022): 242. http://dx.doi.org/10.3390/diagnostics12020242.

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Patient experience is defined as a major quality indicator that should be routinely measured during and after a colonoscopy, according to current ESGE guidelines. There is no standard approach measuring patient experience after the procedure and the comparative performance of the different colonoscopy-specific patient-reported experience measures (PREMs) is unclear. Therefore, the aim was to develop a conceptual model describing how patients experience a colonoscopy, and to compare the model against colonoscopy-specific PREMs. A systematic search for qualitative research published up to Decemb
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Berghänel, Andreas, Michael Heistermann, Oliver Schülke, and Julia Ostner. "Prenatal stress accelerates offspring growth to compensate for reduced maternal investment across mammals." Proceedings of the National Academy of Sciences 114, no. 50 (2017): E10658—E10666. http://dx.doi.org/10.1073/pnas.1707152114.

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Across mammals, prenatal maternal stress (PREMS) affects many aspects of offspring development, including offspring growth. However, how PREMS translates to offspring growth is inconsistent, even within species. To explain the full range of reported effects of prenatal adversity on offspring growth, we propose an integrative hypothesis: developmental constraints and a counteracting adaptive growth plasticity work in opposition to drive PREMS effects on growth. Mothers experiencing adversity reduce maternal investment leading to stunted growth (developmental constraints). Concomitantly, the pac
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7

Versluijs, Yvonne, Maartje Lemmers, Laura E. Brown, Amanda I. Gonzalez, Joost T. P. Kortlever, and David Ring. "The Correlation of Communication Effectiveness and Patient Satisfaction." Journal of Patient Experience 8 (January 1, 2021): 237437352199883. http://dx.doi.org/10.1177/2374373521998839.

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This study assessed the correlation of 9 questions addressing communication effectiveness (the Communication Effectiveness Questionnaire [CEQ]) with other patient-reported experience measures (PREMs; satisfaction, perceived empathy) as well as patient-reported outcome measures (PROMs; pain intensity, activity tolerance) in patients with musculoskeletal illness or injury. In a cross-sectional study, 210 patients visiting an orthopedic surgeon completed the CEQ and measures of satisfaction with the visit, perceived empathy, pain intensity, and activity tolerance. We evaluated correlations betwee
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Withers, Kathleen, Sarah Puntoni, Robert Palmer, Susan O'Connell, and Grace Carolan-Rees. "OP96 Standardizing Collection Of Patient-Reported Experience Measures To Drive Service Improvement In Wales." International Journal of Technology Assessment in Health Care 34, S1 (2018): 35. http://dx.doi.org/10.1017/s0266462318001289.

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Introduction:Co-production relates to patients and health professionals working in equal partnership with shared decision-making. Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) are increasingly being used to involve patients and measure healthcare quality. We set out to develop a set of universal experience questions for use across Wales. These will be used in various settings, including the national electronic PROMs and PREMs platform, which is already collecting outcome data across Wales and has received over 7,000 responses to date.Methods:Patient
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Rogge, Alizé A., Felix Fischer, Lisa Otto, and Matthias Rose. "Empirische Erfassung patient*innenberichteter Merkmale: PROMs und PREMs." AINS - Anästhesiologie · Intensivmedizin · Notfallmedizin · Schmerztherapie 57, no. 02 (2022): 150–55. http://dx.doi.org/10.1055/a-1452-2788.

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ZusammenfassungAuskünfte von Patient*innen über die eigene Lebensqualität, Erfahrungen in der Versorgung sowie individuelle Einschätzungen zu Therapieverläufen und -ergebnissen gewinnen zunehmend an Bedeutung. Patient*innenberichtete Merkmale können sich auf subjektive Informationen zur eigenen Gesundheit (Patient-reported Outcome Measures [PROMs]) oder auf objektive Informationen zur Erfahrung während des Behandlungsprozesses (Patient-reported Experience Measures [PREMs]) beziehen. Dieser Artikel gibt einen Überblick über die Gemeinsamkeiten und Unterschiede von PROMs und PREMs. Anschließend
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rajkumar, Mr S. Samuel, and Ms S. .Mahasambavi. "A Study on Effectiveness of Patient Reported Experiences Measures in CT and MRI at a Multispecialty Hospital in Chennai." International Scientific Journal of Engineering and Management 04, no. 04 (2025): 1–9. https://doi.org/10.55041/isjem02833.

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This research assesses how effective Patient-Reported Experience Measures (PREMs) are in improving patient satisfaction and experiences within Computed Tomography (CT) and Magnetic Resonance Imaging (MRI) departments. A combination of surveys and interviews was employed, utilizing a mixed-methods approach to collect patient input on various factors such as communication, comfort level, waiting periods, and the professionalism of staff members. The results emphasize the capability of PREMs to pinpoint areas needing enhancement and guide initiatives aimed at quality improvement. The study shows
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Харченко, Н. В., О. В. Харченко, Т. В. Плужнікова, Н. В. Мартиненко та А. В. Костріков. "АНАЛІЗ ПРОГРАМ PROMs І PREMs У ЗАКЛАДАХ ОХОРОНИ ЗДОРОВ’Я". Вісник соціальної гігієни та організації охорони здоров'я України, № 1 (7 липня 2022): 29–34. http://dx.doi.org/10.11603/1681-2786.2022.1.13072.

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Мета: проаналізувати дані літературних джерел щодо використання анкет PREMs (показники досвіду, про які повідомляють пацієнти) та PROMs (показники результатів, про які повідомляють пацієнти) і визначити їх роль у покращенні поточних клінічних послуг та розробки подальших послуг як на користь пацієнтів, так і надавачів послуг.
 Матеріали і методи. Проведено аналіз літературних джерел щодо використання анкет PREMs (показники досвіду, про які повідомляють пацієнти) і PROMs (показники результатів, про які повідомляють пацієнти). Використано бібліосемантичний (вивчення фахової сучасної міжнаро
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Klootwijk, Anouk, Pieter Bakx, Arie Franx, et al. "Patient-reported outcome and experience measures for quality improvement in pregnancy and childbirth care: a retrospective cohort study." BMJ Open Quality 12, no. 1 (2023): e001922. http://dx.doi.org/10.1136/bmjoq-2022-001922.

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BackgroundPatient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) can highlight issues that remain unnoticed when using standard clinical quality indicators. However, estimations of the potential power of measuring PROMs and PREMs to identify unrecognised areas suitable for quality improvement are often limited by a lack of reliable real-world data. Here, we report on how the indicator set for PROMs and PREMs that was recently developed by the International Consortium for Health Outcome Measures can change perspectives on quality assessment in women receiving
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Benson, Tim. "Why it is hard to use PROMs and PREMs in routine health and care." BMJ Open Quality 12, no. 4 (2023): e002516. http://dx.doi.org/10.1136/bmjoq-2023-002516.

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Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) show the results of healthcare activities as rated by patients and others. Patients or their proxies record feedback using questionnaires. These can enhance quality for all and tailored care for individuals. This paper describes obstacles that inhibit widespread use of PROMs and PREMs and some potential solutions.Implementation is a prerequisite for any innovation to succeed. Health and care services are complex and people need to be engaged at every level. Most people are cautious about proven innovatio
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Bandurska, Ewa. "The Voice of Patients Really Matters: Using Patient-Reported Outcomes and Experiences Measures to Assess Effectiveness of Home-Based Integrated Care—A Scoping Review of Practice." Healthcare 11, no. 1 (2022): 98. http://dx.doi.org/10.3390/healthcare11010098.

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Background: The aim of the study is to analyze the prevalence of using patients’ reported outcomes measures and experiences (PROMs and PREMs) in relation to integrated care (IC). Material and methods: To select eligible studies (<10 years, full-text), PubMed was used. The general subject of the articles referring to the type of disease was indicated on the basis of a review of all full-text publications discussing the effectiveness of IC (N = 6518). The final search included MeSH headings related to outcomes measures and IC. Full-text screening resulted in including 73 articles (23 on COPD,
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Glenngård, Anna H., and Anders Anell. "Process measures or patient reported experience measures (PREMs) for comparing performance across providers? A study of measures related to access and continuity in Swedish primary care." Primary Health Care Research & Development 19, no. 01 (2017): 23–32. http://dx.doi.org/10.1017/s1463423617000457.

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AimTo study (a) the covariation between patient reported experience measures (PREMs) and registered process measures of access and continuity when ranking providers in a primary care setting, and (b) whether registered process measures or PREMs provided more or less information about potential linkages between levels of access and continuity and explaining variables.BackgroundAccess and continuity are important objectives in primary care. They can be measured through registered process measures or PREMs. These measures do not necessarily converge in terms of outcomes. Patient views are affecte
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Canfell, Oliver J., Wilkin Chan, Jason D. Pole, et al. "Artificial intelligence after the bedside: co-design of AI-based clinical informatics workflows to routinely analyse patient-reported experience measures in hospitals." BMJ Health & Care Informatics 31, no. 1 (2024): e101124. https://doi.org/10.1136/bmjhci-2024-101124.

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ObjectiveTo co-design artificial intelligence (AI)-based clinical informatics workflows to routinely analyse patient-reported experience measures (PREMs) in hospitals.MethodsThe context was public hospitals (n=114) and health services (n=16) in a large state in Australia serving a population of ~5 million. We conducted a participatory action research study with multidisciplinary healthcare professionals, managers, data analysts, consumer representatives and industry professionals (n=16) across three phases: (1) defining the problem, (2) current workflow and co-designing a future workflow and (
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Cook, Olivia, Yunyun Daiyan, Ladan Yeganeh, et al. "Exploration of the use and impact of patient-reported experience measures (PREMs) in oncology settings: A systematic review." Journal of Clinical Oncology 38, no. 29_suppl (2020): 166. http://dx.doi.org/10.1200/jco.2020.38.29_suppl.166.

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166 Background: In addition to patient-reported outcome measures, the use of patient-reported experience measures (PREMs) is also developing as a patient-centred method for evaluating health performance. PREMs are tools that measure patients’ experience of health care including accessibility, the physical environment of services, and their interactions with health service providers and clinicians. This systematic review aimed to explore the use and impact of PREMs in the clinical care of cancer patients and survivors. Methods: This systematic review followed the Preferred Reporting Items for S
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Blood, Zachary, Anh Tran, Lauren Caleo, et al. "Implementation of patient-reported outcome measures and patient-reported experience measures in melanoma clinical quality registries: a systematic review." BMJ Open 11, no. 2 (2021): e040751. http://dx.doi.org/10.1136/bmjopen-2020-040751.

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ObjectivesTo identify patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in clinical quality registries, for people with cutaneous melanoma, to inform a new Australian Melanoma Clinical Outcomes Registry; and describe opportunities and challenges of routine PROM/PREM collection, especially in primary care.DesignSystematic review.Primary and secondary outcome measuresWhich PROMs and PREMs are used in clinical quality registries for people with cutaneous melanoma, how they are collected, frequency of collection, participant recruitment methods and funding
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Krawczyk, Marian, Richard Sawatzky, Kara Schick-Makaroff, et al. "Micro-Meso-Macro Practice Tensions in Using Patient-Reported Outcome and Experience Measures in Hospital Palliative Care." Qualitative Health Research 29, no. 4 (2018): 510–21. http://dx.doi.org/10.1177/1049732318761366.

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This article applies a micro-meso-macro analytical framework to understand clinicians’ experiences and perspectives of using patient-reported outcome and experience measures (PROMs and PREMs) in routine hospital-based palliative care. We structure our discussion through qualitative analysis of a design and implementation project for using an electronic tablet-based tool among hospital-based palliative clinicians to assess patients’ and their family caregivers’ quality of life concerns and experiences of care. Our analysis identified three categories of practice tensions shaping clinicians’ use
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Rajkumar, Mr S. Samuel, and Mr V. Kavin. "ASSESSING PATIENT EXPERIENCE IN INPATIENT DEPARTMENTS: A CASE STUDY OF A MULTISPECIALITY HOSPITAL IN COIMBATORE." International Scientific Journal of Engineering and Management 04, no. 04 (2025): 1–9. https://doi.org/10.55041/isjem02827.

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This study investigates patient experience within the Inpatient Department (IPD) of a multispecialty Hospital in Coimbatore, India. Patient-reported experience Measures (PREMs) were utilized to evaluate patient satisfaction, focusing on aspects such as communication with healthcare providers, hospital environment, and service quality. The findings highlight the importance of patient feedback in identifying areas for improvement in healthcare delivery, ultimately enhancing patient-centered care and overall hospital management. Key Words: Patient experience, Patient-Reported Experience Measures
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Bull, Claudia, Helena Teede, Lane Carrandi, Azure Rigney, Sally Cusack, and Emily Callander. "Evaluating the development, woman-centricity and psychometric properties of maternity patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs): A systematic review protocol." BMJ Open 12, no. 2 (2022): e058952. http://dx.doi.org/10.1136/bmjopen-2021-058952.

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IntroductionWoman-centred care is the right of every woman receiving maternity care, irrespective of where care is being received and who is providing care. This protocol describes a planned systematic review that will identify, describe and critically appraise the psychometric properties of maternity patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs). The woman-centricity of PROM and PREM development and content validation (ie, the extent to which women were involved in these processes) will also be assessed. This information will be used to develop a m
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Karoli, Peter M., Grace A. Shayo, Elizabeth H. Shayo, et al. "Patient reported experience measures on HIV viral load testing at public health facilities in Dar es Salaam, Tanzania: A convergent mixed method study." PLOS Global Public Health 3, no. 4 (2023): e0001024. http://dx.doi.org/10.1371/journal.pgph.0001024.

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While viral load (VL) testing is critical to effective treatment of human immunodeficiency virus (HIV), little is known about patients’ experiences with, and barriers to VL-testing in the context of HIV infection. We assessed patient reported experience measures (PREMs) on VL-testing in public HIV clinics in Tanzania. In a cross-sectional convergent mixed method study, we collected information on VL test related PREMs, clinical and sociodemographic factors. PREMs were measured using a 5-point Likert scale. Focus Group Discussions (FGDs) explored on experience, access, and barriers to VL-testin
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Pana, Bogdan C., Ciprian Paul Radu, Florentina L. Furtunescu, Adrian Mociu, and Nicolae Ciufu. "Utility and Utilization of Patient-Reported Experience Measures for the Supplementary COVID-19 Protective Actions at the Ovidius Clinical Hospital in Romania." Healthcare 12, no. 3 (2024): 377. http://dx.doi.org/10.3390/healthcare12030377.

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Patient-reported experience measures (PREMs) provide assessments of patients’ subjective experiences and perceptions regarding their interactions with the healthcare system and its services. We present a cross-sectional study of the patient perception and evolution of COVID-19 cases performed at Ovidius Clinical Hospital in Romania during the COVID-19 pandemic. The study objective is to explore the utility and the utilization of PREMs in monitoring patient perceptions of the supplementary protective actions. During the pandemic, the hospital implemented early supplementary protective actions,
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Zerrouk, Amine, Charlotte Migchels, Clara De Ruysscher, et al. "Incorporating Patient-Reported Outcome Measures and Patient-Reported Experience Measures in Addiction Treatment Services in Belgium: Naturalistic, Longitudinal, Multicenter Cohort Study." JMIR Formative Research 9 (April 30, 2025): e65686. https://doi.org/10.2196/65686.

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Background Traditionally, treatment outcomes of service users with a substance use disorder (SUD) are measured using objective and provider-reported indicators. In recent years, there has been a shift toward incorporating patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) to capture service users’ perspectives on treatment outcomes and experiences. Objective The OMER-BE (Outcome Measurement and Evaluation as a Routine Practice in Alcohol and Other Drug Services in Belgium) study evaluates the acceptability and feasibility of PROMs and PREMs in different
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Pennucci, Francesca, Sabina De Rosis, and Claudio Passino. "Piloting a web-based systematic collection and reporting of patient-reported outcome measures and patient-reported experience measures in chronic heart failure." BMJ Open 10, no. 10 (2020): e037754. http://dx.doi.org/10.1136/bmjopen-2020-037754.

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ObjectivesTo evaluate the feasibility of a digital and continuous collection and reporting of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) for chronic heart failure (CHF).DesignA single-site pilot study was settled for evaluating the feasibility of the intervention, both using qualitative and quantitative data (ie, workshop, surveys).SettingThe pilot has been implemented in a Tuscan specialised hospital (Italy).Participants162 patients were involved. Inclusion criteria were: a previous diagnosis of HF, age ≥18 years, absence of cognitive impairment
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Al-Rashdan, Abdulla, Linda Watson, Demetra Yannitsos, Siwei Qi, Petra Grendarova, and Lisa Barbera. "Comparison of Patient-Reported Experience of Patients Receiving Radiotherapy Measured by Two Validated Surveys." Current Oncology 28, no. 3 (2021): 2180–89. http://dx.doi.org/10.3390/curroncol28030202.

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Patient-reported experience is associated with improved patient safety and clinical outcomes. Quality improvement programs rely on validated patient-reported experience measures (PREMs) to design projects. This descriptive study compares the experience of cancer patients treated with radiation as recorded through the Ambulatory Oncology Patient Satisfaction Survey (AOPSS) or as recorded through Your Voice Matters (YVM) between February and August 2019. Six questions were compared (“overall experience with care”, “discussion of worries”, “involvement in decisions”, “trusting providers with conf
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Mendlovic, Shlomo, David Roe, Geffen Markusfeld, Jan Mainz, Solvejg Kristensen, and Gil Goldzweig. "Exploring the relation between clinician ratings and patient-reported experience and outcomes." International Journal for Quality in Health Care 34, Supplement_1 (2022): ii98—ii104. http://dx.doi.org/10.1093/intqhc/mzac004.

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Abstract Background Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) are increasingly recognized as important ways for patients to be more actively involved in their treatment and enhance shared decision-making. Objective The current study investigated the associations between PROMs, PREMs and various symptoms measures reported by clinicians and psychiatric patients. Method One hundred and twenty people admitted to a psychiatric hospital completed two PREMs, one PROM (the shortened version of the Manchester Short Assessment of Quality of Life scale) an
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De Rosis, Sabina, Francesca Pennucci, Daniel Adrian Lungu, Mario Manca, and Sabina Nuti. "A continuous PREMs and PROMs Observatory for elective hip and knee arthroplasty: study protocol." BMJ Open 11, no. 9 (2021): e049826. http://dx.doi.org/10.1136/bmjopen-2021-049826.

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IntroductionScholars, healthcare practitioners and policymakers have increasingly focused their attention on patient-centredness. Patient-reported metrics support patient-driven improvement actions in healthcare systems. Despite the great interest, patient-reported outcome measures (PROMs) are still not extensively collected in many countries and not integrated with the collection of patient-reported experience measures (PREMs). This protocol describes the methodology behind an innovative observatory implemented in Tuscany, Italy, aiming at continuously and longitudinally collecting PROMs and
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Nikkhah, Janis, Viktoria Steinbeck, Thomas G. Grobe, Thorben Breitkreuz, Christoph Pross, and Reinhard Busse. "Evaluating the Population-Based Usage and Benefit of Digitally Collected Patient-Reported Outcomes and Experiences in Patients With Chronic Diseases: The PROMchronic Study Protocol." JMIR Research Protocols 13 (August 5, 2024): e56487. http://dx.doi.org/10.2196/56487.

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Background Chronic diseases are associated with a high disease burden. Under- and overprovision of care as well as quality variation between health care providers persists, while current quality indicators rarely capture the patients’ perspective. Capturing patient-reported outcome measures (PROMs) as well as patient-reported experience measures (PREMs) is becoming more and more important to identify gaps in care provision, prioritize services most valuable to patients, and aid patients' self-management. Objective This study aims to measure the potential benefits and effectiveness of using ele
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Subbe, Christian Peter, Catherine Atkin, Adnan Gebril, Latif Raiyan Rahman, and Ragit Varia. "Society for Acute Medicine’s Patients: Learning from Experience Report (SAM-PLER) A service evaluation of patient reported experience in Acute Medicine – establishing the feasibility of a quality improvement collaborative." Acute Medicine Journal 22, no. 3 (2023): 137–43. http://dx.doi.org/10.52964/amja.0948.

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Patient reported experience measures (PREMS) are a key part of measured quality. There is no tool currently used in the UK in Acute Medicine. On the 8th of September 2022 10 units based in England, Scotland and Wales collected data for the validated PREM, alongside the EQ-5D and variables from the Society for Acute Medicine’s Benchmarking Audit (SAMBA) dataset. 365 patients were screened, 200 were included (55%): 159 patients from AMUs and 41 from SDEC units. Overall experience of patients was rated 8.5/10, patients rated their experience of safety, trust and listening highly. Collection of PR
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Weldring, Theresa, and Sheree M. S. Smith. "Article Commentary: Patient-Reported Outcomes (PROs) and Patient-Reported Outcome Measures (PROMs)." Health Services Insights 6 (January 2013): HSI.S11093. http://dx.doi.org/10.4137/hsi.s11093.

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In recent years, there has been an increased focus on placing patients at the center of health care research and evaluating clinical care in order to improve their experience and ensure that research is both robust and of maximum value for the use of medicinal products, therapy, or health services. This paper provides an overview of patients’ involvement in clinical research and service evaluation along with its benefits and limitations. We describe and discuss patient-reported outcomes (PROs) and patient-reported outcome measures (PROMs), including the trends in current research. Both the pat
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Giosa, Justine, Celina Carter, Valentina Cardozo, and Paul Holyoke. "Designing meaningful surveys: Engaging experts-by-lived experience in the development of a patient-reported experience measure (PREM) of integrated home and community care." International Journal of Integrated Care 23, S1 (2023): 467. http://dx.doi.org/10.5334/ijic.icic23170.

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Background: People want to live well in their homes and communities for as long as possible. To support this, some home care services in Ontario, Canada are restructuring to integrate medical and personal care, with community-based social care and services (e.g., friendly visiting, meals, and transportation). Measures of client experience, referred to as ‘patient-reported experience measures’ (PREMs) are important for guiding health system improvements in a way that is meaningful to clients. A current challenge is that existing PREMS are insufficient for measuring client experience of new mode
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Tsichlaki, Aliki, and Padhraig S. Fleming. "Prioritising patients in research and practice – why and how?" Journal of Orthodontics 46, no. 1_suppl (2019): 17–20. http://dx.doi.org/10.1177/1465312519840032.

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There is an increasing emphasis on the incorporation of patient reported outcome measures (PROMs) and patient reported experience measures (PREMs) in healthcare. Development, implementation and adoption of these is fundamental in prioritising orthodontic research and practice.
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Nambiar, Veena Kiran, and Sanjay C. Desai. "Evaluating Patient Experience as a Quality Indicator in Postacute Outpatient Physical Therapy Setting: A Cross-sectional Survey." QAI Journal for Healthcare Quality and Patient Safety 4, no. 2 (2023): 44–48. http://dx.doi.org/10.4103/qaij.qaij_4_24.

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Abstract Background: Quality indicators tools are utilized when making clinical decisions, implementing recommendations based on guidelines, and assessing and reporting treatment efficacy to patients and stakeholders. Patient-reported experience measures (PREMs) quantify patient experience, which is distinct from measuring the outcomes of patients. PREMs go beyond subjective assessments of satisfaction to examine patient’s experiences with the health-care system during the course of treatment and quantify those experiences objectively. It is necessary to evaluate both the clinical outcomes and
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Garrido-Cervera, Josè Antonio, María Isabel Ruiz-Granados, Antonio Ignacio Cuesta-Vargas, and Antonio José Sánchez-Guarnido. "Critical Analysis of Tools for Measuring Recovery-Oriented Practice in Mental Health Facilities: A Scoping Review." Clinics and Practice 14, no. 6 (2024): 2313–28. http://dx.doi.org/10.3390/clinpract14060181.

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Background: To implement recovery-oriented practice, it is important to have instruments capable of evaluating such practice. A number of different questionnaires have been developed in recent years which measure recovery orientation in mental health services. Objective: To identify and analyze patient-reported experience measures (PREMs) reported in the literature that are related to recovery-oriented practice in mental health services. Methodology: This study followed the Joanna Briggs Institute methodology for scoping reviews. Searches were carried out in the Web of Science, CINAHL, Medline
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Caneiras, Cátia, Cristina Jácome, Sagrario Mayoralas-Alises, et al. "Patient Experience in Home Respiratory Therapies: Where We Are and Where to Go." Journal of Clinical Medicine 8, no. 4 (2019): 555. http://dx.doi.org/10.3390/jcm8040555.

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The increasing number of patients receiving home respiratory therapy (HRT) is imposing a major impact on routine clinical care and healthcare system sustainability. The current challenge is to continue to guarantee access to HRT while maintaining the quality of care. The patient experience is a cornerstone of high-quality healthcare and an emergent area of clinical research. This review approaches the assessment of the patient experience in the context of HRT while highlighting the European contribution to this body of knowledge. This review demonstrates that research in this area is still lim
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Mukamurera P., Nyiramana. "Integrating Patient Feedback into Personalized Care Strategies." Research Output Journal of Public Health and Medicine 5, no. 2 (2025): 17–22. https://doi.org/10.59298/rojphm/2025/521722.

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As healthcare systems increasingly shift toward patient-centered models, the integration of patient feedback into personalized care strategies has become crucial. This paper examines the practical and ethical dimensions of using patient feedback to inform care delivery, aiming to enhance quality, safety, and satisfaction. It reviews the types and methods of collecting patient feedback, including patient-reported experience measures (PREMs), interviews, and social media data. By analyzing case studies and real-world applications, the paper examines how actionable feedback can drive tailored int
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Jansen, L., F. Glowacz, A. Kinard, and R. Bruffaerts. "How to Integrate Patient-Centered Measures in Routine Care: Lessons from Belgian Experiences." European Psychiatry 65, S1 (2022): S17. http://dx.doi.org/10.1192/j.eurpsy.2022.68.

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BACKGROUND Against the treatment gap and the long delays in seeking treatment for mental health problems, primary care psychology (PCP) was added to reimbursed outpatient mental health services in the Belgian healthcare system. PURPOSE Within the Evaluation of Primary Care Psychology study (EPCAP), which provides evaluation of the measure of reimbursement of PCP, the objectives were: (1) To describe the patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) of patients treated with PCP and (2) formulate guidelines to integrate patient-related findings and ex
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Benson, Tim. "Measure what we want: a taxonomy of short generic person-reported outcome and experience measures (PROMs and PREMs)." BMJ Open Quality 9, no. 1 (2020): e000789. http://dx.doi.org/10.1136/bmjoq-2019-000789.

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IntroductionHealth and care systems are complex and multifaceted, but most person-reported outcome and experience measures (PROMs and PREMs) address just one aspect. Multiple aspects need measuring to understand how what we do impacts patients, staff and services, and how these are affected by external factors. This needs survey tools that measure what people want, are valid, sensitive, quick and easy to use, and suitable for people with multiple conditions.MethodsWe have developed a coherent family of short generic PROMs and PREMs that can be used in combination in a pick-and-mix way. Each me
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Gore, C., R. Griffin, T. Rothenberg, et al. "New patient-reported experience measure for children with allergic disease: development, validation and results from integrated care." Archives of Disease in Childhood 101, no. 10 (2016): 935–43. http://dx.doi.org/10.1136/archdischild-2015-309598.

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ObjectivesTo develop and validate a new allergy-specific patient-reported experience measure (PREM) for children and their parents, and to collect feedback in an integrated care setting.DesignTwo allergy-specific PREMs were produced using focus groups, cognitive testing, two prospective validation studies (collaboration: Royal College of Paediatrics and Child Health, Picker Institute Europe, Imperial College/London): ‘Your Allergy Care’, for children aged 8–16 years; ‘Your Child's Allergy Care’, for parents of children aged 0–7 years.SettingCommunity event, primary/secondary/tertiary allergy c
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Kostuj, Tanja, and Anna Niemeyer. "Diagnostik und Therapie aus der Patientenperspektive - PROMs in der Chirurgie." Zentralblatt für Chirurgie - Zeitschrift für Allgemeine, Viszeral-, Thorax- und Gefäßchirurgie 147, no. 02 (2022): 125–28. http://dx.doi.org/10.1055/a-1213-0817.

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Zusammenfassung/AbstractDie zunehmend an Bedeutung gewinnenden Patient reported Outcome and Experience Measures (PROMs/PREMs) können in allen chirurgischen Disziplinen zusätzlich zu den klassischen harten Endpunkten wie z. B. Überlebenskurven und Implantatestandzeiten wichtige Informationen zu Qualitätsindikatoren oder Entscheidungshilfen zu konkurrierenden Therapieverfahren liefern. Dies gilt ebenso für die Evaluation neuer Therapiekonzepte wie für Vergleiche klassisch offener Zugangswege und minimalinvasiver bzw. endoskopischer Verfahren z. B. im Hinblick auf geringere Zugangsmorbidität und
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Moody, Lesley, Suman Dhanju, Sarah Benn, et al. "Systematically implementing an electronic platform to improve patient experience measurement in Ontario, Canada." Journal of Clinical Oncology 35, no. 8_suppl (2017): 111. http://dx.doi.org/10.1200/jco.2017.35.8_suppl.111.

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111 Background: Cancer Care Ontario organizes and ensures quality cancer care for 13.5 million residents in Ontario, Canada and is systematically deploying a web-based tool, called Electronic Patient Reported Experience Measures (ePREM), through a touch-screen platform previously deployed within Regional Cancer Centres (RCCs). ePREM has been used to disseminate the first patient reported experience measure (PREM), called Your Voice Matters (YVM). YVM will be collected on all patients in Ontario undergoing cancer treatment in real time, creating the largest known, linkable patient experience da
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Bargeri, Silvia, Greta Castellini, Jacopo Antonino Vitale, et al. "Effectiveness of Telemedicine for Musculoskeletal Disorders: Umbrella Review." Journal of Medical Internet Research 26 (February 2, 2024): e50090. http://dx.doi.org/10.2196/50090.

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Background Several systematic reviews (SRs) assessing the use of telemedicine for musculoskeletal conditions have been published in recent years. However, the landscape of evidence on multiple clinical outcomes remains unclear. Objective We aimed to summarize the available evidence from SRs on telemedicine for musculoskeletal disorders. Methods We conducted an umbrella review of SRs with and without meta-analysis by searching PubMed and EMBASE up to July 25, 2022, for SRs of randomized controlled trials assessing telemedicine. We collected any kind of patient-reported outcome measures (PROMs),
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Zrubka, Zsombor, Óscar Brito Fernandes, Petra Baji, et al. "Exploring eHealth Literacy and Patient-Reported Experiences With Outpatient Care in the Hungarian General Adult Population: Cross-Sectional Study." Journal of Medical Internet Research 22, no. 8 (2020): e19013. http://dx.doi.org/10.2196/19013.

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Background Digital health, which encompasses the use of information and communications technology in support of health, is a key driving force behind the cultural transformation of medicine toward people-centeredness. Thus, eHealth literacy, assisted by innovative digital health solutions, may support better experiences of care. Objective The purpose of this study is to explore the relationship between eHealth literacy and patient-reported experience measures (PREMs) among users of outpatient care in Hungary. Methods In early 2019, we conducted a cross-sectional survey on a large representativ
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Coulthard, Paul. "Complications, PROMs and PREMs." Oral Surgery 9, no. 1 (2016): 3. http://dx.doi.org/10.1111/ors.12209.

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McCabe, Erin, Sarah Rabi, Sumedh Bele, Jennifer D. Zwicker, and Maria J. Santana. "Factors affecting implementation of patient-reported outcome and experience measures in a pediatric health system." Journal of Patient-Reported Outcomes 7, no. 1 (2023). http://dx.doi.org/10.1186/s41687-023-00563-1.

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Abstract Background The use of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) in pediatric clinical practice can enhance clinical care and bring children and families’ perspectives into evaluations of healthcare services. Implementing these measures is complex and requires a thorough assessment of the context of implementation The purpose of this study is to describe the barriers and facilitators to PROMs and PREMs implementation and to recommend strategies for implementing these measures in a pediatric health system. Methods We used a qualitative de
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Shunmuga Sundaram, Chindhu, Rachel Campbell, Angela Ju, Madeleine T. King, and Claudia Rutherford. "Patient and healthcare provider perceptions on using patient-reported experience measures (PREMs) in routine clinical care: a systematic review of qualitative studies." Journal of Patient-Reported Outcomes 6, no. 1 (2022). http://dx.doi.org/10.1186/s41687-022-00524-0.

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Abstract Background Patient-reported experience measures (PREMs) assess quality-of-care from patients’ perspectives. PREMs can be used to enhance patient-centered care and facilitate patient engagement in care. With increasing quality improvement studies in clinical practice, the use of PREMs has surged. As a result, knowledge about stakeholder experiences of using PREMs to assess quality of care across diverse clinical settings is needed to inform PREM implementation efforts. To address this, this review examines the qualitative literature on patient and healthcare provider experiences of usi
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Bele, Sumedh, Sarah Rabi, Muning Zhang, et al. "Uptake of pediatric patient-reported outcome and experience measures and challenges associated with their implementation in Alberta: a mixed-methods study." BMC Pediatrics 23, no. 1 (2023). http://dx.doi.org/10.1186/s12887-023-04169-w.

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Abstract Background Implementing Patient-reported Outcome Measures (PROMs) and Patient-reported Experience Measures (PREMs) is an effective way to deliver patient- and family-centered care (PFCC). Although Alberta Health Services (AHS) is Canada's largest and fully integrated health system, PROMs and PREMs are yet to be routinely integrated into the pediatric healthcare system. This study addresses this gap by investigating the current uptake, barriers, and enablers for integrating PROMs and PREMs in Alberta's pediatric healthcare system. Methods Pediatric clinicians and academic researchers w
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Bele, Sumedh, Lorynn Teela, Muning Zhang, et al. "Use of Patient-Reported Experience Measures in Pediatric Care: A Systematic Review." Frontiers in Pediatrics 9 (December 20, 2021). http://dx.doi.org/10.3389/fped.2021.753536.

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Introduction: Patient-reported Experience Measures (PREMs) are validated questionnaires, that gather patients' and families' views of their experience receiving care and are commonly used to measure the quality of care, with the goal to make care more patient and family-centered. PREMs are increasingly being adopted in pediatric population, however knowledge gaps exist around understanding the use of PREMs in pediatrics.Objective: To identify and synthesize evidence on the use of PREMs in pediatric healthcare settings and their characteristics.Evidence Review: Preferred Reporting Items for Sys
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Lowry, Véronique, Vanessa Tremblay-Vaillancourt, Priscilla Beaupré, et al. "How patient-reported outcomes and experience measures (PROMs and PREMs) are implemented in healthcare professional and patient organizations? An environmental scan." Journal of Patient-Reported Outcomes 8, no. 1 (2024). http://dx.doi.org/10.1186/s41687-024-00795-9.

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Abstract Background Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) are becoming essential parts of a learning health system, and using these measures is a promising approach for value-based healthcare. However, evidence regarding healthcare professional and patient organizations’ knowledge, use and perception of PROMs and PREMs is lacking. Objectives The objectives of the study were to: 1- Describe the current knowledge and use of PROMs and PREMs by healthcare professional and patient organizations, 2- Describe the determinants of PROMs and PREMs imp
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