Dissertations / Theses on the topic 'Pricing : Quality of products'
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Li, Feng. "Optimal dynamic pricing for two perishable and substitutable products." Thesis, Virginia Tech, 2003. http://hdl.handle.net/10919/9630.
Full textMaster of Science
Bitton, Joseph. "The development and merchandising of generic food products : implications of pricing and quality." Thesis, McGill University, 1985. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=64483.
Full textNistor, Cristina (Cristina Daniela). "Three essays on product quality and pricing." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/77877.
Full textCataloged from PDF version of thesis.
Includes bibliographical references.
This dissertation consists of three essays on product quality and pricing. Essay 1: Pricing and Quality Provision in a Channel: A Model of Efficient Relational Contracts The first essay analyzes how quality concerns affect relationships in a channel. A firm concerned about uncontractible quality for a customizable good has to pay higher prices to sustain a relationship with the supplier. If the customizable good has very volatile demand, premium payments on this good cannot be sustained. Instead, the downstream firm pays a premium for a good with more stable demand that is correlated with demand for the customizable good. I use a novel dataset containing sales made by a wholesaler to Asian restaurants in the Southeastern United States to test this prediction empirically. As predicted by the proposed model, if customizable goods have very volatile demand, the high end restaurants do not pay a premium on those goods but instead pay a premium for other goods with more stable demand. Essay 2: Third Party Marketing Approvals The second essay measures the effect of competition in a certifier market. When customers purchase new products, there is often a degree of uncertainty about their quality. A common solution is to rely on a third-party certifier to provide some form of accreditation that signals quality. However, the incentives of a third-party certifier may not be completely benign. Competitive certification markets may lead the certifiers to provide unduly positive evaluations of quality to gain market share or provide unduly negative evaluations in order to gain credibility with end-users. This paper exploits an unusual natural experiment to evaluate the extent to which third-parties can be relied upon to correctly report product quality. It focuses on the FDA's decision to allow third parties to prepare certifications for certain medical devices, and observes how this decision to introduce competition at the reviewer stage has affected the quality of products allowed to go to market. There is evidence that allowing third party certification leads to significantly lower product quality. However, experience with using a third party reviewer in the past diminishes the negative effect of reviewer competition. Essay 3: Layaway and the Quasi-Endowment Effect of Installment Payments The third essay explores the quasi-endowment effect. The paper evaluates how much consumers are willing to prepay for a purchase which will be experienced in the future. In particular, the results indicate that prepaid installment plans allow the consumer to start deriving utility for the purchase from the moment of the first payment. This quasi-endowment effect is felt only for goods that are purchased for own consumption.
by Cristina Nistor.
Ph.D.
Fredriksson, Henrik. "Husqvarna AB : a study on pricing and quality." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Nationalekonomi, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-14481.
Full textGhavamzadeh, Sheida. "The impact of perceived product quality, service quality and transaction cost on the customer’s willingness to pay after a price increase." Thesis, Blekinge Tekniska Högskola, Institutionen för industriell ekonomi, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-19041.
Full textHUI, Sun Yuen. "Managing sales and product returns under the word-of-mouth effect : pricing, quality, and restocking fee decisions." Digital Commons @ Lingnan University, 2017. https://commons.ln.edu.hk/cds_etd/16.
Full textDavila, Luis A. "Government participation in pricing farm products." Thesis, Kansas State University, 1985. http://hdl.handle.net/2097/9830.
Full textSood, Anshul 1978. "Competitive multi-period pricing for perishable products." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/17724.
Full textIncludes bibliographical references (p. 161-165).
Pricing of a perishable product over a multi-period time horizon is a challenging problem under an oligopolistic market framework. We propose and study a model for multi-period pricing in an oligopolistic market for a single perishable product. Each participating seller in the market has a fixed inventory of the product at the beginning of the time horizon and additional production is not an available option. Any unsold inventory at the end of the horizon is worthless. The sellers do not have the option of periodically reviewing and replenishing their inventory. Such a model is appropriate for modelling competition in situations where inventory replenishment decisions are made over a longer time horizon and can be considered exogenous to the pricing decision process. This kind of a setup can be used to model pricing of air fares, hotel reservations, bandwidth in communication networks, etc. In this thesis, we study two issues related to multi-period pricing of a perishable product. First we study the competitive aspect of the problem. Second we study the setup where the demand function for each seller has some associated uncertainty. We assume that the sellers would like to adopt a policy that is robust to adverse uncertain circumstances. We discuss the challenges associated with the analysis for this model.
(cont.) We study non-cooperative Nash equilibrium policies for the sellers. We discuss why known results from the literature do not extend to this model. We introduce an optimization approach using results from variational inequality theory and robust optimization to establish existence of the pricing equilibrium policy and comment on the uniqueness of the pricing equilibrium policy. We also introduce an iterative learning algorithm for computing the equilibrium policy and analyze its convergence. We study how much is lost in terms of efficiency (in terms of total system profit) due to competition. Finally, we illustrate our results with some numerical examples and discuss some insights.
by Anshul Sood.
Ph.D.
Li, Yanzhi. "Joint pricing and inventory control for perishable products /." View abstract or full-text, 2006. http://library.ust.hk/cgi/db/thesis.pl?IELM%202006%20LI.
Full textRana, Rupal. "Dynamic pricing for perishable products using reinforcement learning." Thesis, University of Warwick, 2011. http://wrap.warwick.ac.uk/36855/.
Full textYe, Kelly (Kelly Yunqing). "Joint pricing and inventory decision for competitive products." Thesis, Massachusetts Institute of Technology, 2008. http://hdl.handle.net/1721.1/43094.
Full textIncludes bibliographical references (p. 37-38).
We consider the joint pricing and inventory decision problem for a single retailer who orders, stocks and sells multiple products. The products are competitive in nature, e.g., these maybe similar products from multiple brands. Demand for a product depends on its price as well as the price of all competing products. We show that the optimal pricing and inventory policy is similar to the base-stock, list-price policy which is known to be optimal for the single product case. In addition, the base-stock level of each product is nonincreasing with the inventory level of other products. This structure suggests that one can improve profit by simultaneously managing all the products rather than managing each product independently of other products.
by Kelly (Yunqing) Ye.
S.M.
Katsura, Yuichi. "Efficient pricing and hedging of structured credit products." Thesis, Imperial College London, 2006. http://hdl.handle.net/10044/1/7400.
Full textWadhwa, Hitendra K. S. (Hitendra Kumar Singh). "Models for pricing and inventory management of seasonal products." Thesis, Massachusetts Institute of Technology, 1996. http://hdl.handle.net/1721.1/10800.
Full textZhang, Lei Ph D. Massachusetts Institute of Technology Department Electrical Engineering and Computer Science. "Multi-period pricing for perishable products : uncertainty and competition." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/39208.
Full textIncludes bibliographical references (p. 107-109).
The pricing problem in a multi-period setting is a challenging problem and has attracted much attention in recent years. In this thesis, we consider a monopoly and an oligopoly pricing problem. In the latter, several sellers simultaneously seek an optimal pricing policy for their products. The products are assumed to be differentiated and substitutable. Each seller has the option to set prices for her products at each time period, and her goal is to find a pricing policy that will yield the maximum overall profit. Each seller has a fixed initial inventory of each product to be allocated over the entire time horizon and does not have the option to produce additional inventory between periods. There are no holding costs or back-order costs. In addition, the products are perishable and have no salvage costs. This means that at the end of the entire time horizon, any remaining products will be worthless. The demand function each seller faces for each product is uncertain and is affected by both the prices at the current period and past pricing history for her and her competitors. In this thesis, we address both the uncertain and the competitive aspect of the problem. First, we study the uncertain aspect of the problem in a simplified setting, where there is only one seller and two periods in the model.
(cont.) We use ideas of robust optimization, adjustable robust optimization, dynamic programming and stochastic optimization to find adaptable closed loop pricing policies. Theoretical and numerical results show how the budget of uncertainty, the presence of a reference price, delayed resource allocation, and feedback control affect the quality of the pricing policies. Second, we extend the model to a multi-period setting, where the computation becomes a major issue. We use a delayed constraint generation method to significantly increase the size of the problem that our models can handle. Finally, we consider the pricing problem in an oligopoly setting. We show the existence of solution for both the best response subproblem and the market equilibrium problem for all of the models we discuss in the thesis. We also consider an iterative learning algorithm and illustrate through simulations that an equilibrium pricing policy can be computed for all of our models.
by Lei Zhang.
S.M.
Mutlu, Özcan. "Determination of optimal pricing and warranty policies." Morgantown, W. Va. : [West Virginia University Libraries], 1999. http://etd.wvu.edu/templates/showETD.cfm?recnum=900.
Full textTitle from document title page. Document formatted into pages; contains xii, 147 p. : ill. Includes abstract. Includes bibliographical references (p. 100-113).
Hansson, Fredrik. "A pricing and performance study on auto-callable structured products." Thesis, KTH, Matematisk statistik, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-102701.
Full textZhang, Shengqiu, and 张盛球. "Dynamic pricing strategies for new products with extended warranty contracts." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2015. http://hdl.handle.net/10722/209470.
Full textpublished_or_final_version
Industrial and Manufacturing Systems Engineering
Doctoral
Doctor of Philosophy
Sinchaisri, Wichinpong (Wichinpong Park). "Pricing with quality perception : theory and experiment." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104563.
Full textCataloged from PDF version of thesis.
Includes bibliographical references (pages 111-115).
Quality is one of the most important factors behind a decision to purchase any product. Consumers have long assumed that price and quality are highly correlated, and that as the price of a product increases, its quality also increases ("you get what you pay for"). Several researchers have studied how consumers use price to infer quality, but very few have investigated the impact of pricing strategies, particularly price markdowns, on quality perception and how a retailer should react to such behavior. Our key research questions, viewed through both an empirical and a theoretical lens, concern how markdowns with different discount levels may induce different consumer behaviors and how the firm should incorporate them when optimizing its markdown policy. We empirically elicit the relationship between a consumer's quality perception and available price information, and refine a consumer demand model to capture these insights, together with other motives-reference dependence, loss aversion, patience, and optimism. For the retailer, we characterize the structure of the market segmentation and analyze its optimal markdown strategy when consumers are sensitive to quality. We present conditions in which it is optimal for the firm to apply a markdown to its products. When consumers are more sensitive to the product's original price than to the discount, or are impatient to wait for the future discounts, the retailer can earn the maximum revenue when applying a markdown strategy. Furthermore, we advocate that the firm should pre-announce the information about future markdowns in order to avoid the negative effect of the consumers' inaccurate estimates.
by Wichinpong Sinchaisri.
S.M.
Osman, Abdelghafour Mohamed. "Structured products: Pricing, hedging and applications for life insurance companies." Thesis, Uppsala University, Department of Mathematics, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-119969.
Full textNeven, D. J. "On the pricing and selection of differentiated products in oligopoly." Thesis, University of Oxford, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.371709.
Full textLiou, Ching-Pin. "The lattice approaches for pricing path-dependent mortgage-related products." Case Western Reserve University School of Graduate Studies / OhioLINK, 1994. http://rave.ohiolink.edu/etdc/view?acc_num=case1057678646.
Full textKomak, Wagma, Jeremy Smart, and Jennifer White. "Quality Assessment of Internet Pharmaceutical Products." The University of Arizona, 2007. http://hdl.handle.net/10150/624403.
Full textObjectives: The purpose of this study is to assess the quality of study medications obtained without a prescription through international websites. Methods: Samples of levothyroxine, warfarin, and sildenafil were obtained through various websites and compared to U.S. standards. Each sample was physically evaluated for weight, color, shape, and external tablet markings. High performance liquid chromatography (HPLC) was performed to quantify the amount of active ingredient. Results: When physically inspected, only 3 of the 9 lots met FDA labeling requirements. Three of 60 (20 tablets from 3 lots) of the individual levothyroxine tablets were out of the USP acceptable range (90% - 110%). For warfarin, 16 of the 60 samples (20 samples from 3 lots) of the individual tablets were out of the USP acceptable range (95% - 105%). When averaged, each of the lots for both levothyroxine and warfarin were within their USP acceptable ranges. As sildenafil is not available as generic in the U.S., there is no USP standard acceptable range for comparison. All of the sildenafil samples fell within 90%- 105% of Viagra® tablets obtained from a local pharmacy. Conclusions: While there were a few samples outside of the U.S. acceptable range, the majority of samples analyzed for active ingredient were within the range published in the USP. While the outcomes of this study presented interesting findings, further evaluation in larger studies is needed to properly assess the quality of foreign medications purchased over the internet.
Philipps, Jörg [Verfasser]. "Pricing and Hedging of Unit-Linked Life Insurance Products / Jörg Philipps." München : Verlag Dr. Hut, 2012. http://d-nb.info/1025821246/34.
Full textChu, Chi Chiu. "Pricing models of equity-linked insurance products and LIBOR exotic derivatives /." View abstract or full-text, 2005. http://library.ust.hk/cgi/db/thesis.pl?MATH%202005%20CHU.
Full textBi, Yalin. "Estimation and pricing for substitutable products in choice-based revenue management." Thesis, University of Southampton, 2018. https://eprints.soton.ac.uk/420666/.
Full textFerrer, Juan-Carlos O. 1970. "Pricing bundles of products and services in the high-tech industry." Thesis, Massachusetts Institute of Technology, 2002. http://hdl.handle.net/1721.1/8528.
Full textIncludes bibliographical references (p. 167-172).
The High-Tech industry faces tremendous complexity in product design because of the large number of different products that can be offered and the mix of products and services that exists. Information Technology (IT) products and services available in the market are increasing exponentially. Bundling appears in this industry as a natural mechanism to reduce complexity for sellers and buyers and to reduce variability on the customer's valuation of individual products. The first chapter of this dissertation discusses these issues. Chapter Two addresses the real-world problem of pricing bundles of IT services and products contracts when there is a high setup cost. Customers pay a fixed monthly fee. The company finances the hardware (HW) and software (SW) while the services and support are paid in a monthly basis out of the fee. The solution approach computes the monthly fee to be charged for every offered bundle, taking into account that customers may defect before the end of the contract. The dynamics of the system account for defection of current customers and arrival of new ones, at each period. Optimal pricing policies and equilibrium points of the system are characterized. Chapter Three addresses the determination of the optimal bundle's composition and price while maximizing total expected profits. The setting is a high-tech company in a highly competitive environment that must build a bundle and put it out in the market. Bundles are built from a set of components that meet technical constraints. The customers' choice among competitors' bundles (not under the company's control) and the company's bundle (under its control) is modeled in a random utility framework. A nonlinear mixed integer programming formulation of the company's decision problem is presented and solved.
(cont.) Chapter Four analyzes telecommunications networks for broadband services. The network consists of several regions whose connecting links have a given bandwidth capacity at each point in time. Bandwidth is an intangible perishable commodity that has to be sold in advance. The network owner faces the problem of selling the available bandwidth capacity of the delivery period from the present to the last selling period. In the analysis, the network owner faces an external demand for each market or product (capacity between two cities) that can be fulfilled by assigning capacity of the corresponding arc (direct link) or by assigning capacity of an alternative path (indirect link), incurring a higher cost. Customers do not distinguish between routings as long as the requested connection between the pair of cities fulfills the specified Quality of Service. The goal is to maximize the network owner's revenues while deciding on each period whether or not to bundle links.
by Juan-Carlos O. Ferrer.
Ph.D.
Trottier, Denis-Alexandre. "Essays on modeling, hedging and pricing of insurance and financial products." Doctoral thesis, Université Laval, 2018. http://hdl.handle.net/20.500.11794/29926.
Full textThis thesis is composed of three papers addressing different issues in relation to the modeling, hedging and pricing of insurance and financial risks. “A general class of distortion operators for pricing contingent claims with applications to CAT bonds” is a project presenting a general method for deriving probability distortion operators consistent with arbitrage-free pricing. This work also offers a simple novel class of distortions operators for explaining catastrophe (CAT) bond spreads. “Local hedging of variable annuities in the presence of basis risk” is a work in which a method to hedge variable annuities in the presence of basis risk is developed. The proposed hedging scheme benefits from a higher exposure to equity risk and from time diversification of risk to earn excess return and facilitate the accumulation of capital. “Option pricing under regime-switching models: Novel approaches removing path-dependence” is a project in which various risk-neutral measures for hidden regime-switching models are constructed in such a way that they generate option price processes which do not exhibit path-dependence in addition to satisfy other properties deemed intuitive and desirable.
Passalidou, Eudokia. "Optimal premium pricing strategies for nonlife products in competitive insurance markets." Thesis, University of Liverpool, 2015. http://livrepository.liverpool.ac.uk/2033901/.
Full textOdugbemi, Adeniyi Adedayo. "Safe Quality Food Certification and Producing Safe and Quality Food Products." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4399.
Full textLindström, Anders. "An Asynchronous Meta-Data Driven Web UI for Pricing of Structured Products." Thesis, Uppsala universitet, Avdelningen för beräkningsvetenskap, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-257469.
Full textMunger, Jeanne Lauren. "An experimental application of prospect theory to the pricing of bundled products." Connect to resource, 1992. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1262630995.
Full textFang, Fei. "Joint pricing and inventory decisions for substitutable perishable products under demand uncertainty." Thesis, University of Southampton, 2016. https://eprints.soton.ac.uk/399814/.
Full textWong, Leon Keat Leong Accounting Australian School of Business UNSW. "The pricing or mispricing of earnings quality in Australia." Awarded By:University of New South Wales. Accounting, 2009. http://handle.unsw.edu.au/1959.4/43569.
Full textSchilkrut, Ariel Z. (Ariel Zalman) 1967. "Managing customer relationship channels through pricing and service quality." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/8771.
Full textIncludes bibliographical references (p. 113-116).
The present dissertation focuses on how firms should interact with their customers. The emergence of new technologies such as the Internet give firms new ways to communicate with their customers and raise a number of questions: Which channels should the firm make available to their customers? What level of service should it provide at each of the channels? What types of incentives should the firm offer to encourage customers to use a specific channel? What are the effects of these decisions on customer retention and the firm's revenues and profits? We investigate the effect of service quality and fee structures on customers' behavior and on the long-term value of the relationship for the firm. We consider a firm that charges its customers a periodic membership foe plus an access or usage fee. Customers select the frequency of interaction with the firm based on their level of satisfaction. After every interaction, customers update their perception of service level and stay with the firm as long as the utility they expect to obtain from the relationship is above a certain threshold. Based on this model of customer behavior we model the aggregate system as a queueing network from which we derive structural properties. We first analyze the case of a firm that provides a service through a unique channel with the objective of understanding the basic underlying dynamics in these systems and developing an analytically tractable methodology that can be extended to the more complex multi-channel settings. We then extend the approach to multiple channels by considering the case of complementary services where each service is delivered through a unique channel. We finally analyze the case of services that are provided through alternative or substitute channels.
by Ariel Z. Schilkrut.
Ph.D.
Shen, Jian. "Essays on Nonlinear Pricing, Quality Investment, and Consumer Search." The Ohio State University, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=osu1397250097.
Full textSears, Kenneth. "Viewpoint quality model : a software quality model for the application of software quality metrics." Thesis, University of Birmingham, 1992. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341698.
Full textEspinoza, Omar A. "Quality Measurement in the Wood Products Supply Chain." Diss., Virginia Tech, 2009. http://hdl.handle.net/10919/37791.
Full textPh. D.
Wong, Yun-Wen, and 翁韻雯. "Value-Based Pricing, the Third Law of Demand, and the Pricing Policy of Multiple-Quality Product." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/gskvgd.
Full text中原大學
企業管理研究所
103
In the modern marketing theories, value-based pricing is the pricing strategy fits marketing concept most. The essence of value-based pricing is the product pricing strategy depends upon the product value perceived by customers. However, there are different forms of value-based pricing. In this research, we apply the third law of demand, or the Alchian and Allen effect, to explore the nature of value-based pricing in the highly competitive market of multiple-quality products and try to decipher how different quality may generate different perceived value to customers. In the empirical research, we adopt one-month transaction data of the framed pictures of jigsaw puzzles from a famous jigsaw puzzle company in Taiwan. The full transaction and analysis unit includes both the frame and the picture of jigsaw puzzles. The empirical analysis suggests that both the third law of demand the value-based pricing is a useful approach to explore the customers'' product preferences in different market segments. In our research, the least square method (OLS) and the two stage of least square method (2SLS) are two primary quantitative and empirical techniques of investigation. The demand of jigsaw puzzles is categorized into different market segments for empirical analysis based on different features of jigsaw puzzles, like the piece number of jigsaw puzzles, the style of jigsaw puzzles, and so on. The empirical finding suggests that there is significantly positive correlation between the price of jigsaw puzzle and the frame price. It implies that the higher primary quality price, the higher full product price. In addition, the empirical research also informs us that the preference sequence of frames in different market segments, based upon the piece number and the image style, is different from the preference sequence of frames of whole sample data. It implies that customers in different market segments have different perceived values of products. The above-mentioned empirical results support not only that the third law of demand can be applied to probe into the value of the multiple-quality product, but also that the concepts of the third law of demand and the multiple-quality product can provide the definite theoretical foundation for value-based pricing.
Chen, Ying-An, and 陳盈安. "Appropriate Pricing, Product Quality, and Advertising Strategies in Dual Distribution Channels." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/03711987531917123218.
Full text國立交通大學
資訊管理研究所
104
The competition in dual distribution channels is always discussed in supply chain systems. In addition, the competition becomes keener because of e-tail distribution channels. Therefore, how the supply chain members make their appropriate strategies becomes more important. I have studied manufacturer's and retailer's competitive behavior when manufacturer provide modularization and return policy in dual distribution channels (Chen, 2007). However, customers would not know the product functions before time to market without advertising strategy. It would delay the effect of word-of-mouth marketing, enhance the risk of imitation, and reduce the demand by competitors. On the other hand, we relax the meaning of product quality enhancement and use one price policy which has not been discussed in previous study. Finally, we compare the different models numerically, conduct parametric analysis, and reveal some managerial insights
Tseng, An-Hsien, and 曾安顯. "Customer Satisfaction: The Impact of Product Quality, Quality of Service and Pricing Factors towards Tableware Market." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/vyu2r5.
Full text國立彰化師範大學
企業管理學系 國際企業經營管理(IMBA)
105
Of our daily life “eating, clothing, housing, transportation, education, and music”, “eating” is in the first place, so at any time or any place, as long as people gathering together, there will be the demand of food so as to the tableware, which has become an integral part of people’s daily life. Among them, product quality and quality of service are inseparable with customer relationship, and poor product quality and poor service would result in destroying the enterprise image. As a result, understanding services demanded by customers and then deploying resources to improve customer satisfaction, maintain customer relationship, and avoid customer lost is an important topic. In this study, the customers of the case company are the research object. The main interviewees need to have the experience of purchasing or inquiring from this case company. Through literature review in Chapter 2, quality of service, product quality, and price affect customer satisfaction. Thus, this study uses a tableware manufacturer as the research case and proposes three hypotheses. H1: product quality has a significant positive effect on customer satisfaction. H2: quality of service has a significant positive effect on customer satisfaction. H3: product price has a significant positive effect on customer satisfaction. The results show that quality of service has a significant positive effect on customer satisfaction. Product quality has a significant positive effect on customer satisfaction. Product price has no influence on customer satisfaction. The influence of quality of service is slightly greater than that of product quality. Based on the results, product quality and quality of service are critically important. The optimization of product quality and service level is important to gain the competitiveness of the company and improve customer satisfaction. Moreover, enhancing service personnel professional ability is a focal point. In general, customers all know how to use tableware products but not necessarily can choose appropriate tableware products. Under such circumstances, sales staff in the pre-sale service stage can use professional knowledge to assist customers how to choose and purchase tableware products in terms of material selections, processes, and differentiations among other tableware manufacturers in order to increase customer perceived value. The professional competence in pre-sale service stage for service personnel is the focus that this case company should be enhanced to further strengthen the customers’ confidence in product and customer satisfaction.
Mok, Yat-Koon. "Essays on production and pricing decisions." Thesis, 1993. http://hdl.handle.net/2429/6891.
Full textStřelický, Jiří. "Essays on Pricing, Product Quality and Intellectual Property Rights Protextion in Software Market." Doctoral thesis, 2011. http://www.nusl.cz/ntk/nusl-296885.
Full textLING, YI-YUAN, and 林怡園. "A study on the relationships between product quality, cost position, pricing strategy, and business performance." Thesis, 1989. http://ndltd.ncl.edu.tw/handle/89887278212117367516.
Full textNguyen, Thang Quang 1977. "Quality innovation: driving forces and implications for production, trade, and consumption." Thesis, 2007. http://hdl.handle.net/2152/3389.
Full textShang, Yan. "Essays in Empirical Operations Management: Bayesian Learning of Service Quality and Structural Estimation of Complementary Product Pricing and Inventory Management." Diss., 2016. http://hdl.handle.net/10161/12825.
Full textThis dissertation contributes to the rapidly growing empirical research area in the field of operations management. It contains two essays, tackling two different sets of operations management questions which are motivated by and built on field data sets from two very different industries --- air cargo logistics and retailing.
The first essay, based on the data set obtained from a world leading third-party logistics company, develops a novel and general Bayesian hierarchical learning framework for estimating customers' spillover learning, that is, customers' learning about the quality of a service (or product) from their previous experiences with similar yet not identical services. We then apply our model to the data set to study how customers' experiences from shipping on a particular route affect their future decisions about shipping not only on that route, but also on other routes serviced by the same logistics company. We find that customers indeed borrow experiences from similar but different services to update their quality beliefs that determine future purchase decisions. Also, service quality beliefs have a significant impact on their future purchasing decisions. Moreover, customers are risk averse; they are averse to not only experience variability but also belief uncertainty (i.e., customer's uncertainty about their beliefs). Finally, belief uncertainty affects customers' utilities more compared to experience variability.
The second essay is based on a data set obtained from a large Chinese supermarket chain, which contains sales as well as both wholesale and retail prices of un-packaged perishable vegetables. Recognizing the special characteristics of this particularly product category, we develop a structural estimation model in a discrete-continuous choice model framework. Building on this framework, we then study an optimization model for joint pricing and inventory management strategies of multiple products, which aims at improving the company's profit from direct sales and at the same time reducing food waste and thus improving social welfare.
Collectively, the studies in this dissertation provide useful modeling ideas, decision tools, insights, and guidance for firms to utilize vast sales and operations data to devise more effective business strategies.
Dissertation
Ayar, Musa 1979. "Essays on vertical mergers, advertising, and competitive entry." Thesis, 2008. http://hdl.handle.net/2152/3821.
Full texttext
Liao, Yi-Xiang, and 廖益祥. "Optimal Pricing Policy for Warranted Products." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/6h4w63.
Full text國立臺灣科技大學
資訊管理系
100
In a competitive market environment, the main strategic decision for a seller is determining a price schedule with respect to a specific marketing feature of the product. This paper investigates how a monopolistic seller can optimally determine the price schedule for a product with different warranty plans. By incorporating buyers' heterogeneous preferences on product warranty length, the pricing problem of a product for the seller is mathematically formulated. Four different pricing scenarios of warranted products under varies optimization objective are developed to specify the pricing problems for the seller. In each scenario, the optimal price schedule is derived such that the optimization objective is maximized by employing an optimal control approach. Finally, a numerical example is provided to illustrate the features of the proposed problem in each scenario and the sensitivity analyses of the parameters on the optimal solutions are also performed.
Hsieh, Chien-Yu, and 謝見侑. "Two-Stage Pricing of Seasonal Products." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/11887976559357748730.
Full text國立中央大學
工業管理研究所
97
We consider that a decision maker determines the production quantity and the selling price of a seasonal product to maximize profit. Generally, seasonal products have two features, a fixed inventory of product and a limited sale period. Lee (2001) developed a single period model to study how the decision maker of a seasonal product production system to determine the appropriate cost in forecasting. And Shao (2007) studied optimal pricing strategies for seasonal products by using Dynamic programming. In our study, the decision maker based on the prior information can determine the best production quantity and the best selling price of a seasonal product. With the sales data obtained from the first sale period, we propose a Bayesian method to determine a better pricing strategy for the decision maker.
Huang, Sin-Huei, and 黃欣慧. "Pricing Analysis on Structured Products: An example of equity linked products." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/k4aa87.
Full text國立雲林科技大學
財務金融系
103
This study separately applies the historical and implied volatility to estimate the prices of the single equity-linked structured products and basket equity-linked structured products. And, it analyzes the performance of equity-linked structured products. The price samples of equity-linked structured products are extracted from the contracts of transaction in the market and simulative structured products of this study. The performance criterion is the root mean squared error (RMSE) of the relative error of the estimated and the sample prices. For the single equity-linked structured products, the historical volatility performs better than the implied volatility. However, the implied volatility performs better than the historical volatility for pricing the basket equity-linked structured products. Since the single equity-linked structured products had shorter time to maturity, and the basket of equity-linked structured products had longer time to expiration, thus, the historical volatility is considered to price the single equity-linked structured products and the implied volatility is considered to price the basket equity-linked structured products. The research results can provide reference information to investors while choosing customized structured products.
Cheng, Hsiu-Fang, and 鄭秀芳. "On the Strategies of Leisure Products Pricing." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/99632494613293763735.
Full text國立嘉義大學
休閒事業管理研究所
94
The purpose of this study is to investigate the differences of leisure products purchasing intention between price discount and discount level, the changes of discount levels to revisit willingness, and the effects of pricing sensitivity to purchasing intention. The research models are based on theories in the following areas: leisure products, price promotion strategies, and market segments. Convenience sample sampling method is used to survey the tourists in the Sontenkan Leisure Farm as an example. Questionnaires have been collected in this farm as well. The results of this study show that the pricing discount and discount level would affect leisure products purchasing intention. Different discount levels may raise revisiting willingness, and price sensitivity will influence the purchasing intention. Pricing strategies and discount levels of different market segments play an important role in the purchasing intention.