Dissertations / Theses on the topic 'Product recall'
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Anderson, Caitlin. "Recall and Recognition of Brand-Modified Product Placement in Movies." Diss., CLICK HERE for online access, 2006. http://contentdm.lib.byu.edu/ETD/image/etd1580.pdf.
Full textAbrahamsson, Jens, and Niclas Lindblom. "Product Placement : A study about Swedes attitude towards product placements in Movies and TV-shows." Thesis, Linnéuniversitetet, Ekonomihögskolan, ELNU, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-19051.
Full textGeorgieva, Fany. "The Effect of Stealth Advertising in Newscasts on Viewers' Recall." Scholar Commons, 2013. http://scholarcommons.usf.edu/etd/4677.
Full textAhmed, Zeeshan. "An investigation of firms' earnings management practices around product recalls." Diss., Mississippi State : Mississippi State University, 2005. http://sun.library.msstate.edu/ETD-db/ETD-browse/browse.
Full textSedněvová, Šárka. "Efektivita product placementu v závislosti na známosti značky." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-162693.
Full textCharlton, Kathryn Grace. "Beyond recall: exploring how players build brand knowledge through virtual in-game product experiences." Thesis, The University of Sydney, 2014. http://hdl.handle.net/2123/11566.
Full textLuo, Yiyun. "When Apology and Product Recall Is Not Enough: A Study of News Coverage of Mengniu Dairy Crisis Management Strategies In The 2008 Chinese Milk Scandal." Scholarly Repository, 2010. http://scholarlyrepository.miami.edu/oa_theses/71.
Full textNiven, Catherine. "Evaluating Australian and US consumer product safety regulatory responses to hazardous children's products." Thesis, Queensland University of Technology, 2020. https://eprints.qut.edu.au/203461/2/Catherine_Niven_Thesis.pdf.
Full textLindberg, Emma, and Therese Sohlin. "Food recalls in the Food Supply Chain : A qualitative study of different product flows in a retail context." Thesis, Umeå universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-185262.
Full textKübler, Raoul [Verfasser]. "Essays on Corporate Communication : Empirical Applications to Product Recall Communication and Advertising Creativity / Raoul Kübler." Kiel : Universitätsbibliothek Kiel, 2012. http://d-nb.info/1023040778/34.
Full textDiallo, Thierno M. L. "Approche de diagnostic des défauts d’un produit par intégration des données de traçabilité unitaire produit/process et des connaissances expertes." Thesis, Lyon 1, 2015. http://www.theses.fr/2015LYO10345.
Full textThis thesis, which is part of the Traçaverre Project, aims to optimize the recall when the production process is not batch type with a unit traceability of produced items. The objective is to minimize the number of recalled items while ensuring that all items with defect are recalled. We propose an efficient recall procedure that incorporates possibilities offered by the unitary traceability and uses a diagnostic function. For complex industrial systems for which human expertise is not sufficient and for which we do not have a physical model, the unitary traceability provides opportunities to better understand and analyse the manufacturing process by a re-enactment of the life of the product through the traceability data. The integration of product and process unitary traceability data represents a potential source of knowledge to be implemented and operate. This thesis propose a data model for the coupling of these data. This data model is based on two standards, one dedicated to the production and the other dealing with the traceability. We developed a diagnostic function based on data after having identified and integrated the necessary data. The construction of this diagnosis function was performed by a learning approach and comprises the integration of knowledge on the system to reduce the complexity of the learning algorithm. In the proposed recall procedure, when the equipment causing the fault is identified, the health status of this equipment in the neighbourhood of the manufacturing time of the defective product is evaluated in order to identify other products likely to present the same defect. The global proposed approach was applied to two case studies. The first study focuses on the glass industry. The second case of application deals with the benchmark Tennessee Eastman process
Hsu, Liwu. "The role of social media and brand equity during a product recall crisis: a shareholder value perspective." Thesis, Boston University, 2012. https://hdl.handle.net/2144/12424.
Full textProduct recalls: companies fear them, customers hate them, and investors pay close attention to them. The goals of this dissertation are to examine whether and to what extent social media can hurt or help a company's shareholder value in the event of a product recall crisis and to provide insights into the role of brand equity as a potential moderator of the firm value impact. This study identifies and operationalizes four metrics of online WOM that may moderate the negative product recall effects: volume, valence, spread rate, and breadth. In addition, this study explores whether a company's engagement in online chatter potentially mitigates the negative effects of the social media. Finally, this study assesses whether social media effects are homogeneous across brands. Research to date has not yet considered whether the effects of social media are different for big versus small brands when assessing the negative impact of crisis events on firm value. The author utilizes an event study methodology from a sample of 186 product recall announcements reported in USASearch's product recall data. Online WOM data is collected from a social media company and firm value data is obtained from CRSP, COMPUSTAT, and 1/B/E/S. The findings suggest that product recalls result in significantly negative abnormal returns for firms. Furthermore, negative online WOM exacerbates the negative effects of product recall crises on firm value. The faster spread of online WOM also negatively affects firm value during product recalls. More importantly, such negative effects of the valence of online WOM on firm value are lower for big brands than small brands, indicating an insurance-like protection of shareholder value from big brands. In contrast, small brands benefit from the larger volume of online WOM, possibly due to overall brand awareness building. This dissertation contributes by highlighting the threats and opportunities presented by the new social media environment and the role of brand during a product recall crisis. This study provides practical implications for crisis management as well as theoretical insights for scholars in the field of product recall management and marketing communications.
Amirdjanian, Kevin. "Accounting for Product Recalls: How to Promote Strong Corporate Governance and Business Ethics." Scholarship @ Claremont, 2013. http://scholarship.claremont.edu/cmc_theses/792.
Full textHertzberg, Jennifer, and Louise Rask. "The Impact of Language Barriers on Product Placement : A Qualitative Study Investigating Swedish Consumers’ Brand Recall and Brand Attitude Using Netflix Original Series." Thesis, Jönköping University, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-52782.
Full textFei, Qiang. "Customer sentiment and firm performance." Diss., University of Iowa, 2011. https://ir.uiowa.edu/etd/1220.
Full textCoker, Kesha Kenlene. "Social Contextual Influences on Consumer Behavior: The Impact of Group Composition and Coviewing Context on Recall of and Attitude toward Placed Brands." OpenSIUC, 2010. https://opensiuc.lib.siu.edu/dissertations/246.
Full textErevelles, Sunil. "The accessibility of brand affect." The Ohio State University, 1992. http://rave.ohiolink.edu/etdc/view?acc_num=osu1272294352.
Full textRoque, Tiago Filipe de Oliveira. "Environment effects on recall and recognition of brands in in-game advertising: a FIFA 15 Study : a FIFA 15 Study." Master's thesis, Universidade de Aveiro, 2016. http://hdl.handle.net/10773/18377.
Full textEstudos mostraram a eficácia geral do Product Placement e como a publicidade in-game evoluiu e como ela se compara à de outros mídias. Com a evolução da tecnologia e de todas as novas formas de consumir a TV, é importante que as marcas e os anunciantes explorem novas formas de atingir o seu público-alvo. Enquanto os videogames existem como uma mídia por muitos anos, eles são capazes de comunicar publicidade com a mesma qualidade de outras mídias devido ao aumento do poder de processamento. O mercado dos videojogos é agora também muito mais atraente para marcas como é uma outra maneira de atingir milhões de consumidores Esta dissertação irá explicar o papel do ambiente na eficácia do Product Placement em termos de recordação e reconhecimento em videojgos. Para responder a esta pergunta, utilizando os princípios de recordação e reconhecimento, bem como a memória implícita e explícita, foi elaborado um estudo onde os participantes foram divididos em quatro grupos diferentes em termos de ruído e distrações presentes na sala, bem como a quantidade de Interações sociais entre eles. Os dados recolhidos foram comparados aos resultados esperados e verificados pela prova empírica. Durante esta fase, foi também feito um inquérito sobre a satisfação do jogador com a publicidade no jogo sobre se as técnicas como publicidade em vídeo, Product Placement e cartazes são bem recebidas pelos jogadores. Verificou-se que um aumento de ruído e distrações diminui a eficiência da publicidade no jogo e que as interações sociais têm um impacto muito negativo sobre a recordação e reconhecimento de anúncios no jogo. Isso pode trazer para os anunciantes uma visão importante sobre onde e quando incluir a sua mensagem de publicidade dentro de um jogo, bem como a forma de apresentar essas mensagens, porque a colocação de produtos em cartazes tem uma aprovação muito maior pelos jogadores.
Studies have shown the effectiveness of product placement in general and how in-game advertising has evolved and how it compares to other media. With the evolution of technology and all the new ways to consume TV it’s important for brands and advertisers to explore new ways to reach their target audience. While video games exist as a media for many years, they are capable of communicate advertising with the same quality of other media due to the increase of computer power. Video games as a market is now also much more appealing to brands as it’s another way to reach millions of consumers This dissertation will explain the role of the room environment in the effectiveness of product placement in terms of recall and recognition in videogames. To answer this question, using the principles of recall and recognition as well as implicit and explicit memory, a study was elaborated where the participants were divided into four groups differing in terms of the noise and distractions present in the room as well as the amount of social interactions between them. The data collected was compared to the expected results and verified by the empirical proof. During this phase it was also made an inquiry on player’s satisfaction with in-game advertising on whether techniques such as video advertising, product placement and billboards are well received by players. It was found that an increase of noise and distractions lowers the efficiency of in-game advertising and that social interactions have a very negative impact on the recall and recognition of in-game ads. This can bring to advertisers an important insight on where and when to include their advertising message inside a game, as well as how to present this messages because product placement in billboards have a much higher approval by the players.
MAGNO, Francesca (ORCID:0000-0002-5607-6309). "Gli effetti delle crisi di prodotto sulla relazione impresa-mercato: uno studio delle reazioni dei consumatori a diverse modalità di gestione dei product recall." Doctoral thesis, Università degli studi di Bergamo, 2010. http://hdl.handle.net/10446/516.
Full textHellberg, Jens, and Lukas Olsson. "Hur reagerar investerare på nyheter omproduktåterkallelse inom bilindustrin? : En eventstudie på bilindustrins aktörer." Thesis, Högskolan Kristianstad, Fakulteten för ekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-20835.
Full textAs the technology in newly manufactured cars becomes more advanced, the number of product recallsin the automotive industry is also increasing due to defective components. A product recall gives rise toan increase in costs for the company concerned and should therefore have a negative effect on the shareprice when market participants consult the information. It is common in the automotive industry for carmanufacturing companies to outsource the production of vehicle components. The escalating outsourcingraises the question of which party should be responsible for the costs of the recall. The study examineswith the help of event studies and hypothesis tests how the different actors in the production stage areaffected by information about a recall in the automotive industry? The study has selected 39 events whena car manufacturing company is forced to recall car models. The results of the paper showed that thevarious operators of the production stage are not affected by information about a recall, so it was notpossible to demonstrate that component manufacturers are hit harder than car manufacturers by a recall.Furthermore, the results of the study did not show a positive relationship between the market reaction dueto the size of the recall, the cause of the withdrawal or the time of the announcement.
Moodley, Kenny. "Creating Leadership Efficacy Through Digital Media in the Electricity Supply Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4082.
Full textSweney, Jill Marie. "Combining Systems Methodologies to Reduce Allergen-Related Food Recalls." PDXScholar, 2015. https://pdxscholar.library.pdx.edu/open_access_etds/2373.
Full textWu, Yifan. "Varumärkesplacering i digitala spel : Inverkan av interaktiv belöning och bestraffning på spelarens inställning till och minnesbilder av varumärken." Thesis, Högskolan i Skövde, Institutionen för informationsteknologi, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-9413.
Full textPass, Christopher Neil. "Recoil product analysis of low energy nuclear reactions." Thesis, University of Oxford, 1989. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.329995.
Full textVizcarra, Castillo Raúl. "Autos, recalls e INDECOPI : comentarios a la luz de recientes fallos y precedentes de INDECOPI." IUS ET VERITAS, 2015. http://repositorio.pucp.edu.pe/index/handle/123456789/123631.
Full textSanchez, Andrea da Silva Souza. "A evolução da regulamentação do recall previsto no Código de Defesa do Consumidor." Pontifícia Universidade Católica de São Paulo, 2015. https://tede2.pucsp.br/handle/handle/6762.
Full textBrazilian society when following the increase of recall campaigns has associated the raising of such introduction in the market place of products and services as interpreted as a high level of danger and hazardousness to the health and well being safety of consumers. A better comprehension of such issue, has this work getting started as a brief rescue of Law history on health and safety towards the end consumer, inserted in social Law and its fundaments on Law in the country, through the identification of participant responsible for its ruling, monitoring and control measures on the Recall itself. We are focused in limiting the issue specially in understanding, acquiring a concept and its improvement on ruling recall campaigns towards Consumer Protection Code, focusing on the duty to inform suppliers of the articles 8th to 10 on Law nº. 8.078/90, which deals with protection towards health and consumer´s safety. Aiming to demonstrate how current public policies are towards it in this country, the improvement of such Policies will enable growth of campaigns, rule lists and action under the responsibility of the increment of the institute, always recognizing how it is done, specially under the comparing task of the government actions in Brazil and in other countries, by investing high technology in scientific research granting a higher protection possibility to consumers
A sociedade brasileira, ao acompanhar o aumento do número das campanhas de recall, por vezes o tem associado ao aumento da introdução no mercado de consumo de produtos e serviços como alto grau de nocividade e periculosidade à saúde e segurança dos consumidores. Para melhor compreensão da relevância da matéria, o trabalho se inicia com um breve resgate histórico do direito a saúde e segurança do consumidor, inseridos como direito social e fundamental no ordenamento jurídico do País, passando pela identificação dos atores responsáveis pela normatização, monitoramento e fiscalização do recall. Preocupamo-nos a delimitar o tema exclusivamente a entender, conceituar e analisar a evolução de sua regulamentação das campanhas de recall disciplinadas pelo Código de Defesa do Consumidor, dando ênfase ao dever de informar dos fornecedores disposto nos artigos 8º ao 10 da Lei nº. 8.078/90, que tratam da proteção à saúde e segurança dos consumidores. Com o intuito de demonstrar quão recentes são as políticas públicas de proteção à saúde e segurança do consumidor no País, cujo aprimoramento possibilitará um crescimento ainda maior dão quantidade de campanhas, foram listados regramentos e ações responsáveis pelo incremento do instituto sem, no entanto deixar de reconhecer o quanto há por ser feito, especialmente pela comparação da evolução das atuações governamentais do Brasil com a de outros países, que contam com investimento em alta tecnologia e pesquisa científica que garantem maior grau de proteção aos consumidores
Layen-Layeni, More. "Strategies for Minimizing Defects in Offshore-Outsourced Products." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3698.
Full textRowe, Zoe. "Influencing sustainable product choice through anticipated pride and guilt : the role of self-accountability and recalled emotions." Thesis, Cranfield University, 2017. http://dspace.lib.cranfield.ac.uk/handle/1826/11823.
Full textYang, Hongwei. "Lead us into temptation : a survey of college students' media use, materialism, beliefs, and attitudes toward advertising, status consumption tendencies, compulsive buying tendencies, brand recall, and purchase intent of luxury products /." Available to subscribers only, 2006. http://proquest.umi.com/pqdweb?did=1147196381&sid=14&Fmt=2&clientId=1509&RQT=309&VName=PQD.
Full textBispo, Cristina de Souza. "Gerenciamento de res?duos s?lidos recicl?veis: estudo de caso das cooperativas do munic?pio de Natal/RN." Universidade Federal do Rio Grande do Norte, 2013. http://repositorio.ufrn.br:8080/jspui/handle/123456789/15067.
Full textThis dissertation conducted in the years 2011 and 2012, an analysis of cooperatives waste pickers in the city of Natal, Rio Grande do Norte, aiming to identify improvements to be implemented to assist the management of waste from the municipality as well as to improve the living conditions of the workers who perform the selective collection, the environmental perspective. This analysis was performed by means of an investigation of the reality in which they live cooperatives and their local representation, using also the law. The research is characterized as a case study of an applied nature, documentary, consultations with the institutions related to the issue of solid waste in the national and local levels; exploratory and descriptive, the main methodological tools technical visits and structured interviews. From these methods was possible to obtain data regarding the organization of cooperatives, environmental perception of the collector of recyclable materials, among other issues. For the analysis of data matrices were used to include comments and method GUT, from which it was possible to identify numerous difficulties faced by recycling cooperatives, and develop proposals for possible improvements in various aspects of their operation, such as infrastructure and production process , which can improve both the waste management and the quality of life of workers involved in the selective collection system city
A presente disserta??o realizou, nos anos de 2011 e 2012, uma an?lise das cooperativas de catadores de materiais recicl?veis da cidade de Natal, Rio Grande do Norte, tendo como objetivo identificar melhorias a serem implementadas para auxiliar o gerenciamento dos res?duos do munic?pio, bem como para a melhoria das condi??es de vida dos trabalhadores que realizam a coleta seletiva, na perspectiva socioambiental. Tal an?lise realizou-se por meio de uma investiga??o da realidade na qual vivem as cooperativas e de sua representatividade local, utilizando-se tamb?m da legisla??o vigente. A pesquisa caracteriza-se como um estudo de caso de natureza aplicada; documental, com consultas ?s institui??es relacionadas ? quest?o dos res?duos s?lidos nos cen?rio nacional e local; explorat?ria e descritiva, tendo como principais instrumentos metodol?gicos visitas t?cnicas e entrevistas semiestruturadas. A partir dos referidos m?todos foi poss?vel obter dados referentes ? organiza??o das cooperativas, percep??o ambiental do catador de materiais recicl?veis, entre outras quest?es. Para a an?lise dos dados foram utilizadas matrizes de inclus?o de coment?rios e o m?todo GUT, a partir dos quais foi poss?vel identificar in?meras dificuldades enfrentadas pelas cooperativas de catadores, al?m de elaborar propostas de poss?veis melhorias em diversos aspectos de seu funcionamento, como infraestrutura e processo produtivo, as quais possam aprimorar tanto a gest?o dos res?duos, quanto a qualidade de vida dos trabalhadores envolvidos no sistema de coleta seletiva municipal
Muralidharan, Etayankara. "Managing product recalls - factors that influence recall restitution and time to recall." 2012. http://hdl.handle.net/1993/8870.
Full textHsin-JuChen and 陳欣汝. "Product Recall Strategy and Institutional Investors Ownership Composition." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/61788371020539366419.
Full text國立成功大學
國際企業研究所碩博士班
100
This paper examined whether institutional ownership composition affected firms’ choice on product recall strategy. Survey of product recall literature revealed that product recall in generally had negative effect on stock market. During the crisis, firm could decide to proactively or passively respond to the defective product. Proactively recall strategy softened the negative impact of product-harm crisis. But firms with proactive recall strategy suffered greater financial loss in stock market than those acted passively (Chen, Ganesan et al. 2009). We were to know why shareholders did not appreciate adoption of proactive recall strategy. Therefore we brought institutional investors into the study of product harm crisis management. Institutional investors could be categorized in transient, dedicated and quasi-indexers based on their varying inter-temporal preference. Considering firms’ composition of institutional ownership and their reaction on stock market, we reached that first during the product-harm crisis, firms with more long-time focus investors (dedicated investors) experienced more positive abnormal return. Second a firm’s choice of product-recall strategy possessed coherence with the preference of their investor base. Firms with more dedicated investors tended to recall products proactively.
Su-FeiLin and 林素妃. "An Examination of Long-Term Performance Following Product Recall Announcement." Thesis, 2013. http://ndltd.ncl.edu.tw/handle/76682746839337132901.
Full text國立成功大學
國際企業研究所碩博士班
101
This paper examined whether the long-term stock abnormal return would be affected by product recall announcements. Past literatures revealed that firms who announced recall would face negative impacts on financial performance in the short run, such as sales volume, stock price. Theoretically, if recalling firms show their responsibility for the defective products, it will lower the negative influence of stakeholders. However, previous empirical evidences indicated that passive recall is more positive than proactive. In this research, we attempt to test whether recall announcement will influence firms’ long-term stock abnormal return, also try to figure out which kind of recall strategy will bring better result for firms in the long run. Based on a sample of 393 recall announcements over 1991-2008, while using Fama & French three-factor model and Carhart four-factor model as analysis method . We find that there is no significant evidence showing the recall announcement will affect firms’ performance. On the other hand, there is no significant evidence showing either proactive or passive recall strategies will affect firms’ performance as well. Therefore, no matter proactive or passive recall, no evidence supports that a recall announcement will influence the long-term stock abnormal return of the recalling firm.
Tsai, Chia-Chen, and 蔡佳蓁. "A Study of Product Recall-Article 10 of Consumer Protection Act." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/8b86k5.
Full textChen, Chao-Shuo, and 陳昭碩. "The Wealth Effect of Product Recall on Announcer and Industry Rivals." Thesis, 2000. http://ndltd.ncl.edu.tw/handle/13767155281223567197.
Full textCheng, Sheng-Huei, and 鄭聖揮. "A Study of the Impact of Product Recall on Brand Value." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/68219138921508299875.
Full text國立高雄應用科技大學
企業管理系
99
In recent years, corporate social responsibility and the consumer’s rights have received increasing attention. When a product on the market is found defective, the company must conduct an immediate recall. Generally speaking, it is more difficult to measure the loss in the brand value of the company when such a recall is conducted. This study thus aims to investigate the potential impact of a product recall on the brand value of a company and on the corporate performance and its stock price. We obtain the number of vehicle recalls and the recall reasons from the vehicle safety information network, and collect the financial report data of car companies from Taiwan Economic Journal. The samples investigated were in the period of 2003 to 2010. The brand valuing model adopted here is Hirose’s Model. The corporate performance is measured with Tobin's Q. With respect to the stock price change, we measure and explore the impact of the recall of its business by means of an event study. Our results show that product recalls have a greater impact over the brand value and corporate performance in the season when the recall is conducted, while little influence is found on the stock price.
"Three essays on supply chain quality management and product recalls." 2013. http://library.cuhk.edu.hk/record=b5549823.
Full text在第一個研究中,我們通過深入案例研究來鑒別供應鏈品質管理體系的關鍵組成部分,在經過嚴格的案例對比分析後,我們識別出了供應鏈品質管理體系的6個重要組成部分,並提出了供應鏈質量管理的定義,以及一個完整的供應鏈品質管理模型。
第二個研究主要是分析在上一個研究中提出的供應鏈品質管理模型的有效性。通過實證的方法證明該模型的有效性對於該理論的發展具有重要的意義。通過分析400份基於中國製造商的問卷調查資料,我們發現供應鏈品質管理模型有助於提高企業的品質績效。
第三個研究主要側重于從消費者的角度探討不同產品召回策略的影響。具體來說,此研究在組織合法性理論(organizational legitimacy theory),服務主導邏輯(service-dominant logic)和雙因素理論(two-factor theory)的基礎上,探討產品召回主動性和補償策略如何影響消費者感知的組織合法性和再次購買傾向。通過實驗驗證,我們發現產品召回的主動性和補償策略對消費者感知的組織合法性及再次購買傾向具有顯著直接影響和交互作用影響。同時,消費者感知的組織合法性在召回策略(召回主動性和補償策略)和再次購買傾向關係中起到仲介作用。
總體上來說,本論文促進了供應鏈品質管理理論的發展,加深了對不同召回策略有效性的理解。同時,本論文也將為企業建立有效的供應鏈品質管理和產品召回系統提供指導。
In the context of frequent product-harm crisis and product recalls, on the one hand, companies should make efforts to handle the recalls effectively; on the other hand, they should improve quality to prevent the recurrence of product-harm crises. However, as the quality issue goes beyond the scope of the organization, the traditional firm-centric quality management theory has limited implications for managing supply chain quality.
In the first study, we identified the six key components of SCQM and proposed a definition of SCQM and a holistic SCQM framework through in-depth case studies. The second study strived to empirically test the effectiveness of SCQM system that we proposed by analyzing the 400 survey samples collected from manufacturing companies in Mainland China. The results showed that SCQM system could help companies to achieve high quality performance. The third study investigated the effectiveness of different product recall strategies (recall proactiveness and compensation) from the consumers’ perspective, based on the organizational legitimacy theory, service-dominant logic and two-factor theory. Through the scenario experiment, we found significant main effect and interaction effect of recall proactiveness and compensation on consumers’ perception of organizational legitimacy and repurchase intention. Moreover, the perceived organizational legitimacy will mediate the relationship between recall strategies (proactiveness and compensation) and repurchase intention.
In summary, this dissertation will advance the development of supply chain quality management theory and enrich understanding of the effectiveness of different product recalls strategies. In addition, it will provide guidelines for companies to establish the supply chain quality management and product recalls system.
Detailed summary in vernacular field only.
Detailed summary in vernacular field only.
Detailed summary in vernacular field only.
Detailed summary in vernacular field only.
Detailed summary in vernacular field only.
Hu, Haiju.
Thesis (Ph.D.)--Chinese University of Hong Kong, 2013.
Includes bibliographical references (leaves 129-140).
Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web.
Abstract also in Chinese.
ABSTRACT --- p.I
ABSTRACT (CHINESE) --- p.III
ACKNOWLEDGEMENTS --- p.V
TABLE OF CONTENTS --- p.VI
LIST OF FIGURES --- p.VIII
LIST OF TABLES --- p.IX
Chapter Chapter 1 --- Introduction --- p.1
Chapter 1.1 --- Research Motivations and Research Questions --- p.1
Chapter 1.2 --- Research Objectives --- p.7
Chapter 1.3 --- Organization of Dissertation --- p.7
Chapter Chapter 2 --- Literature Review --- p.9
Chapter 2.1 --- Quality Management --- p.9
Chapter 2.2 --- Supply Chain Quality Management --- p.17
Chapter 2.3 --- Product Recalls --- p.22
Chapter Chapter 3 --- Conceptualization of Supply Chain Quality Management --- p.30
Chapter 3.1 --- Introduction --- p.30
Chapter 3.2 --- Research Methodology --- p.31
Chapter 3.3 --- Within-case Analysis --- p.34
Chapter 3.4 --- Cross-case Analysis --- p.43
Chapter 3.5 --- Definition of Supply Chain Quality Management --- p.60
Chapter 3.6 --- Supply Chain Quality Management Framework --- p.61
Chapter 3.7 --- Conclusions and Discussion --- p.65
Chapter Chapter 4 --- Effects of Supply Chain Quality Management on Quality Performance --- p.67
Chapter 4.1 --- Introduction --- p.67
Chapter 4.2 --- Research Hypotheses --- p.68
Chapter 4.3 --- Research Methodology --- p.84
Chapter 4.4 --- Analysis and Results --- p.88
Chapter 4.5 --- Conclusions and Discussion --- p.99
Chapter Chapter 5 --- Effects of Different Recall Strategies on Consumer Reaction --- p.103
Chapter 5.1 --- Introduction --- p.103
Chapter 5.2 --- Theoretical Background and Research Hypotheses --- p.104
Chapter 5.3 --- Research Methodology --- p.110
Chapter 5.4 --- Analysis and Results --- p.112
Chapter 5.5 --- Conclusions and Discussion --- p.117
Chapter Chapter 6 --- Summary --- p.119
Chapter 6.1 --- Overview --- p.119
Chapter 6.2 --- Theoretical Contributions --- p.120
Chapter 6.3 --- Managerial Contributions --- p.121
Chapter 6.4 --- Limitations and Future Research Directions --- p.121
Chapter Appendix 1 --- Measurement Instrument for Chapter 4 --- p.123
Chapter Appendix 2 --- Measurement Items for Chapter 5 --- p.127
Reference --- p.129
GUPTA, TUSHAR. "HOW MUSIC IN ADVERTISING AFFECT RETENTION AND RECALL OF THE PRODUCT/BRAND." Thesis, 2022. http://dspace.dtu.ac.in:8080/jspui/handle/repository/19459.
Full textChing-YiChiang and 江慶翊. "Product Recall and Civil Liability of Business Owners under Consumer Protection Law." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/46197962546274742631.
Full text國立成功大學
法律學系
104
Consumer issues become more and more important in modern society, due to consumer behavior had been not only the problem of the people themselves, but the progressing to the level of consumer rights. The protection to consumer rights has become an important lesson of the earth. This paper try to discuss consumer protection issues, the domestic currently less mentioned, but commodity goods manufacturing human responsibility also was a part of commodity recall obligation.
Meng-JinShen and 沈孟瑾. "The market reaction to the product recall: Evidence from automobile manufactures in U.S." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/12019247700413389478.
Full textChang, Chia-Yen, and 張嘉晏. "The Relationship between Corporate Social Responsibility and Stock Price of Product-Recall Firms." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/3d5uy3.
Full text國立臺北商業大學
財務金融研究所
105
In recent years, the frequency of product recall in many industries gradually increased. The impact is not limited to consumers, but also spread to the company's shareholders or market investors. Based on a sample of 94 product recall announcements over 2004-2015, this paper examine whether the abnormal stock return would be affected by corporate social responsibility. We find that the announcements have a significantly negative impact on the stock price. Then we use corporate social responsibility as a grouping indicator. We also find that the worse the company’s corporate social responsibility, the more seriously negative impact to stock price from the announcements. And the regression model indicates that if the company has a better corporate social responsibility, the negative impact of the product recall announcements would be reduced.
Palm, Adam Gordon. "The role of directors in corporate governance: product design risk management." Thesis, 2015. http://hdl.handle.net/1959.13/1308255.
Full textCompany directors are obliged to ensure effective operational risk management governance to protect shareholder wealth. Product recalls are a risk to profitability (Davidson and Worrell 1992). This study adopts a broad conceptualisation of product recall, involving the return of products due to fault/ defects. “Product recall” may include formal recalls enforced and recorded by regulatory bodies, informal recalls that may be initiated by a company but not recorded as such and/ or return of products by customers due to defects. Not all risk can be foreseen, which is aptly referred to as unknown-unknown risks (Dombret 2012). Design methods impact product reliability and safety. Some methods, such as tolerance analysis (Singh, Jain and Jain 2003), may comply with company standards as defined by management, but still create unreliable product. Thus, the research problem pertains to the ubiquitous presence of unknown-unknown risks of product recall due to unknowingly inadequate product design processes, reporting structures and potentially incompatible organisational climate that creates an impediment to directors in the fulfilment of their legal obligations to ensure effective operational risk governance. By evaluating a typical case, this study will adopt a holistic approach starting with directors and their evaluation of their company’s risk management structures, methods, internal controls and risk management climate. Agency theory, whistle blowing, bounded rationality, and other theories will underpin the investigation. This facilitates an exploration of directors’ understanding of product recall risks and how they ensure their company employs suitable operational risk governance and product design methods in mitigating unknown-unknown risks.
Yan, Wenfeng. "Essays on the effect of product recalls and mergers on firm performance." Thesis, 2012. http://hdl.handle.net/1957/28367.
Full textGraduation date: 2012
丁千千. "The effects of product type and motivational orientation on price recall and online shopping behavior." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/01719308093989952210.
Full textWeng, Miao-Ling, and 翁妙玲. "The Effect of The Disclosure Level of Product Placement on Consumers’ Recall, Recognition and Attitude." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/60277816044951020532.
Full text中國文化大學
行銷碩士學位學程碩士班
105
Product Placement has been widely used for product and brand exposure in tele-vision and film industry, such as Reese’s Pieces candy into the film from US, resulting in increase in turnover. Use product placement effectively, not only can increase pref-erences of consumer for the product and brand, but also increase sales of the goods. Laws of the world norms norm must be clearly disclosure product placement, in order to avoid the hidden effects of hidden advertising for consumer, but it doesn’t norm the level of disclosure. This research explores the effects of different product placement disclosure on the recalls, recognitions, and attitudes of products placement. We use the experimental design method in this study, manipulating the different disclosure level of product placement in the film: completely disclosure, partially disclosure, completely uncovering and measuring the product's product recall, brand recall, product recogni-tion, brand recognition, product attitude, brand attitude. The result demonstrates that compare with completely uncovering, completely disclosure gets significantly higher on product recall, brand recall, product recognition, brand recognition, and significantly lower product attitudes and brand attitudes;Compare with completely disclosure, completely uncovering gets significantly lower on product recall, brand recall, product recognition, brand recognition and significantly higher product attitude, brand attitude.
(7011098), Mian Yang. "Quantitative-Scientific Company and Product Scorecard Considerations and Modeling." Thesis, 2019.
Find full textFDA has long served as the front safeguard to the U.S. citizen public health, is also perceived as one of the world-leading drug regulators. Despite the tremendous efforts and progress have been made to promote the public health, FDA was criticized for putting the agency’s trust icon at stake and was questioned of its ability to serve the agency’s ultimate mission to protect the public. In the wake of the arousing concerns, FDA sought the transformation the oversight model of the medicinal products. One of the actions is to launch quality metrics program. However, this program has been unanimously opposed by the industry. Instead of the current conventional approach, which is constrained by the high dependence on industry cooperation, we try to explore
the measurement of company and product quality risk with public domain data, try to help in visualizing quality and risk. To that end, we develop conceptual frameworks for both company and product quality, examine some of the factors (education, local authority intensity, historical inspection results, physiochemical, physiological, formulation factors, etc.), further developed a warning letter and product recall prediction model with machine learning method referenced to the data analysis outcome.
pin, Hu li, and 胡立品. "Product Placement on Movies: The Moderate Role of Product Involvement on the Effect of Plot Connection and Frequency on Brand Recall and Attitudes." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/79747466827302469212.
Full text國立臺北大學
企業管理學系
94
The subject of product involvement has been discussed for many years. However, a clear statement about the moderate effect on product placement has yet to come. For decades, product placement has been a popular marketing tool. The purpose of this study is to examine the moderate effect of product involvement on the manipulated placement toward the brand recall and attitude. The hypotheses are tested by using a 2 (plot connection ---high and low) × 2 (frequency---high and low) × 2(product involvement---high and low) factorial design. The results of the study are as follows: 1. In the case of High-level product involvement, consumers have better memory about the placed brand under frequent exposure, which confirms the moderate effect of product involvement does exist. 2. Under high-level product involvement, brand attitudes can be improved with high plot connection, which indicates that the moderate effect of product involvement does exist. 3. The interaction effect between high plot connection and high exposure generate positive brand attitudes under high product involvement. On the other hand, for low-level product involvement consumers cannot concentrate on product information. They are more attracted, as well as intrigued, by the plot or the performance of actors/ actress in the film.
Yang, Cheng-yen, and 楊承諺. "Product Recall and Its Duration of Negative Impact on Market Value- An Examination of Taiwan Auto Industry." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/91480814195462926031.
Full text國立高雄第一科技大學
國際管理碩士學位學程
100
This study aims to investigate the potential impact of product recall events on firms’ future market value. Product failures events often result in negative publicity and word-of-mouth, thus harm firms’ brand images. This study posits that a firm’s critical product failures will negatively influence its future market value. Two listed motor companies in Taiwan Stock Exchange (TSE) together with the Ministry of Transportation and Communication (MOTC) database from 2003 to 2011 were used to test this hypothesis. The empirical evidences show the critical product failures negatively impact a firm’s future market value but insignificant. In recent years, consumer’s rights have received increasing attention and with today’s internet technology in media industry and online forums, the damage caused by product failure events should not be ignored. Overall, this study demonstrates to companies that investments in reducing product failures could probably shield consumer reaction to such types of events.
Wu, Tzu-Hsuan, and 吳子萱. "The Impact of Community Website on Stock Price of Firms – Used the Product Recall Event as Sample." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/v378y5.
Full text國立臺北商業大學
財務金融研究所
105
Based on a sample of 96 product recall announcements over 2004-2015, this paper examine whether the abnormal stock return would be affected by community website. Variable of community website is decided by whether company operates facebook or Line. Compared to companies operating community websites, we find that the announcements have a significantly negative impact on stock price of those companies that do not operate community websites. In additional, this paper measures degree of interaction by the number of “like” & “follower” in facebook. We examine relationship between degree of interaction and stock price of product recall firms. We find that the lower the degree of interaction, the more seriously negative impact to stock price from the announcements.
Lin, Cheng-Hsien, and 林政賢. "The Influence of Product Recall Crisis on Brand Equity: from an Integrated Corporations'' and Customers'' Perspective." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/90339766821598946931.
Full text義守大學
管理學院管理碩士班
99
Product recalls have a significant impact on a firm’s brand equity. There are always opportunities for the firm to communicate with the consumers and to gain their confidence, regardless of the severity of the recall. Based on the extensive literature, this study developed several factors related to consumers’ preferences for a firm’s response strategy and used a naturalistic qualitative approach, collecting opinions and the evaluations of alternatives from three experts. Therefore, conjoint analysis was used to study the response strategy preferences among consumers of the automobile industry. We used convenience sampling method with full-profile approach and collected total 283 available questionnaires. The primary criterion for selecting subjects was that they all had cars and experienced product recalls. The results demonstrated that the semblance attraction of the spokesman and proactive attitude in dealing with crisis issues have the definite influence on the customer’s positive purchase intention. But consumers prefer senior manager as the spokesman in the high or low crisis environment. In contrast, consumers in the middle crisis environment prefer middle manager as the spokesman if the firms never recalled their products before.