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1

Mikeš, Pavel. "Spokojenost a motivace zaměstnanců vybrané společnosti." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-319462.

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The theoretical part of the master thesis presents motivation, its significance for society and for the overall employee satisfaction. The practical part describes the current situation in company, using a questionnaire. Subsequently, the work will focus on the relationship between satisfaction levels and characteristics of employees. In conclusion, there are proposals that will lead to improved current level of motivation and satisfaction in order to secondarily reduce staff turnover.
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Koranda, Lukáš. "Motivace zaměstnanců a možnosti jejího ovlivňování." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224571.

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The thesis discusses the importance of motivation and possibilities of its increasing on knowledge-based motivational profile of employees. In the first, theoretical part, there are provided the basis of motivation, definitions and basic concepts. The second part analyzes the current state of the work, methods of motivation and motivational profiles of workers. The following section, based on findings from previous parts, presents the draft measures increasing work motivation.
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Nyock, Ilouga Samuel. "La congruence objective entre le profil structurel organisationnel et l'individu : effets sur la satisfaction au travail et l'engagement normatif envers l'organisation : utilisation du modèle de la régression polynomiale." Lille 3, 2007. http://www.theses.fr/2007LIL30001.

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Nous ne pouvons pas comprendre la dynamique psychologique de l'individu au travail si nous ne nous intéressons pas à l'interaction complexe entre ses motivations et les pratiques organisationnelles. Or dans les travaux classiques cette dialectique n'est pas prise en compte. C'est ce que nous avons tenté de montrer dans la première partie de notre travail. Dans la seconde partie, la recherche à consisté à montrer que si l'existence de liens entre la personnalité de l'individu et l'organisation est établie, elle peut servir de point de départ pour la construction du climat psychologique en tenan
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4

Stodnick, Todd Michael. "Driving retail store performance a service profit chain perspective /." Connect to this title online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1106686551.

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Thesis (Ph. D.)--Ohio State University, 2005.<br>Title from first page of PDF file. Document formatted into pages; contains xiv, 254 p.; also includes graphics (some col.) Includes bibliographical references (p. 211-233). Available online via OhioLINK's ETD Center
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Pluskota, Jonathan P. "The Rise of For-Profit Education Alternatives in Central Texas: A Comparative Study of Satisfaction Between Competing Programs Using the Student Satisfaction InventoryTM." OpenSIUC, 2011. https://opensiuc.lib.siu.edu/dissertations/362.

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Higher education in the United States has a long history. Until the mid-1970's, higher education was primarily a not-for-profit industry. The rise of for-profit educational institutions (FPEIs) in the United States has created competition for traditional not-for-profit educational institutions (NFPEIs). As the growth of FPEIs continues, educational organizations are adopting businesslike approaches and quality measures to retain students. Measuring student satisfaction is one method for determining service quality, and can provide valuable insight into the students' expectations and percei
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Johnson, Heather Ann. "The Contribution of Couple Leisure Involvement, Leisure Time and Leisure Satisfaction to Marital Satisfaction." Diss., CLICK HERE for online access, 2005. http://contentdm.lib.byu.edu/ETD/image/etd982.pdf.

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Wong, Lilian Sin Ying. "An engineering approach to develop a decision-making system model to optimize pece in the hotel industry." Thesis, University of Newcastle Upon Tyne, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.369451.

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8

Chan, Roy Chin Ming. "A Profile of Job Satisfaction for Graduate Physical education Faculty Members." Thesis, North Texas State University, 1986. https://digital.library.unt.edu/ark:/67531/metadc331137/.

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The purpose of the present investigation was to develop a profile of graduate physical education faculty members in terms of job satisfaction, and to compare the top-20 ranked physical education departments against 20 other randomly selected physical education departments (Massengale & Sage, 1982). The Job Descriptive Index (JDI) was used to measure the five different areas of satisfaction, while the Job Satisfaction Index was used to measure the overall job satisfaction. A questionnaire was also employed to measure selected demographic data. The number of subjects analyzed was 291.
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Yee, Wai Yee. "An empirical study of the service-profit chain." online access from Digital Dissertation Consortium, 2006. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?3282326.

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10

Simmons, Robert Lee. "The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1451.

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Given that analysts expect companies to invest $22 billion in Customer Relationship Management (CRM) systems by 2017, it is critical that leaders understand the impact of CRM on their bottom line. The purpose of this correlational study was to investigate potential relationships between the independent variables of customer satisfaction and CRM utilization on the dependent variable of business revenue. The service-profit chain formed the theoretical framework for this study. The study population included 203 service branches for an industrial equipment manufacturer in North America. The servic
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Dotson, Jeffrey P. "Measuring the Effects of Satisfaction: Linking Customers, Employees, and Firm Financial Performance." Columbus, Ohio : Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1242745594.

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12

Pow, Lara. "Contact Center Employee Characteristics Associated with Customer Satisfaction." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4093.

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The management of operations for a customer contact center (CCC) presents significant challenges. Management's direction is to reduce costs through operational efficiency metrics while providing maximum customer satisfaction levels to retain customers and increase profit margins. The purpose of this correlational study was to quantify the significance of various customer service representative (CSR) characteristics including internal service quality, employee satisfaction, and employee productivity, and then to determine their predictive ability on customer satisfaction, as outlined in the ser
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Wu, Zhenzhen, and 吴真真. "Factors that motivate teachers in profit-making schools." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2010. http://hub.hku.hk/bib/B50177175.

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This study aims at obtaining a deeper and clearer understanding of various factors that motivate teacher to work in profit-making schools. Herzberg’s motivator-hygiene theory on motivation is adopted as the main theoretical basis. A questionnaire survey was used to gather data from English teachers in a profit-making school. Of the 95 returned questionnaires, 87 were found valid for statistic analysis which was processed by SPSS 17.0. The major findings were summarized as follows. First, the most important factor is Job Security while the least important one is Responsibility. Second, it is
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Frear, Susan W. "A Construct Validity Analysis of the Work Perceptions Profile Data." Thesis, University of North Texas, 2015. https://digital.library.unt.edu/ark:/67531/metadc799499/.

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As work environments become more complex and demanding, organizations are becoming more interested in measuring the impact of their human resource development programs and initiatives. With this increased attention on data and measurement, human resource professionals have been encouraged to utilize data collection and data analysis techniques to make more objective and rationale human capital decisions and to verify business impact. As a result, the human resource profession has seen a significant increase in the use of surveys to measure anything from training effectiveness to the efficacy o
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Armagnac, Wendy Bowers. "A study of effective supervisor/employee communication in a not-for-profit and a for-profit organization." Scholarly Commons, 2006. https://scholarlycommons.pacific.edu/uop_etds/630.

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This study examines effective supervisor/employee communication in a not-for-profit and a for-profit organization using qualitative research methods. Several studies have researched effective supervisor/employee communication at the quantitative level, but there is little qualitative research on this topic or on the four specific factors of effective communication: trust, listening, feedback and emotional intelligence and the impact on a group. The responses to in-depth interviews of supervisors and employees from a not-for-profit and a for-profit organization identified the overall impact the
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Hotchkiss, Renee Brent. "VALUING VOLUNTEERS: THE IMPACT OF VOLUNTEERISM ON HOSPITAL PERFORMANCE." Doctoral diss., University of Central Florida, 2007. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/2270.

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Volunteers have been present in healthcare settings for centuries, however there is little empirical evidence supporting the impact that volunteers make on hospital performance. Since the 1990s, hospitals in the United States have had a great deal of pressure to produce high quality care at minimum expense. With the pressures of managed care and accrediting agencies, the benefits of using volunteers in a hospital setting are multiplied. Furthermore, as the population of the United States grows and the aging population creates more healthcare needs, the need for volunteers in hospitals may incr
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Du, Raan Frederick Johannes. "Influence of orthodontic caregiver behaviour on the perceived satisfaction of patients during orthodontic treatment." Thesis, University of the Western Cape, 2014. http://hdl.handle.net/11394/4247.

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Magister Scientiae Dentium - MSc(Dent)<br>Influence of orthodontic caregiver behaviour on the perceived satisfaction of patients during orthodontic treatment. Dr. F.J. du Raan M.Sc. (Orthodontics) thesis, Department of Orthodontics, University of the Western Cape. In this thesis I interviewed patients that are busy with orthodontic treatment, as well as those that have undergone orthodontic treatment at the department of Orthodontics at the University of the Western Cape, with the aid of four questionnaires. Patients completed questionnaires to provide general and demographic information, q
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18

Le, Roux Jan Nicholaas. "The dynamic linkage between customer satisfaction, retention and profitability : the nuclei drivers of success." University of South Africa, 2009. http://hdl.handle.net/10500/155.

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Abstract “Customer Satisfaction” has many dimensions. The purpose of this research is to explore these dimensions briefly (using the Service Value Chain concept) and to determine the fundamental drivers of success in customer satisfaction from the perspective of a service organisation. Employees proved to be the pivotal element influencing the outcome of customer satisfaction, as they influence organisational behaviour, customer experience and business profitability. The outcome of the research also promotes the idea that organisations need to become customer - orientated, which requir
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Sharma, Arun. "Patient-centric care in the U.S. - A comparative study of patient satisfaction and quality care among for-profit physician-owned, corporate-owned, and not-for-profit hospitals." Diss., Virginia Tech, 2018. http://hdl.handle.net/10919/85362.

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This dissertation examines the effects of physician ownership of hospitals on the quality of patient-centric care in the U.S. The health care sector in the U.S. is becoming more aligned with markets and in turn, with consumers’ preferences. In consumer driven service industries, consumer satisfaction is considered a key criterion to judge quality. In the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction surveys, physician-owned hospitals (POHs) get more top 5-Star ratings than other hospitals. However, it is not known whether higher perceived patien
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Göransson, Erik. "Akademin : En kvalitativ studie med RIG-elever verksamma vid Leksands gymnasium med inriktning baseboll/softboll." Thesis, Linnéuniversitetet, Institutionen för pedagogik, psykologi och idrottsvetenskap, PPI, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-21523.

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The main goal of this bachelor thesis is to present why boys and girls choose to enroll at the Swedish Baseball and Softball Academy, a form of sport profiled education given within the Swedish high school system. A secondary purpose is to present the types of expectations the adolescents have before enrollment, while also examining what they encounter as satisfaction factors during their time at the academy. The results show that the significant factors critical for the eventual enrollment are friends, passion and development within baseball or softball. Before the enrollment, students have e
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Fernández, Abenoza Roberto. "Improving Travel Satisfaction with Public Transport." Licentiate thesis, KTH, Systemanalys och ekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-200734.

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The existing link between PT travelers’ satisfaction, ridership and loyalty prove the relevance of improving overall trip satisfaction. The thesis present an array of approaches and methodologies aiming at increasing overall satisfaction with PT door-to-door trips while covering important issues that previous research has failed to address. These knowledge gaps include: disregarding the different needs and priorities of different type of travelers; overlooking the evolution over time and across geographical areas that overall satisfaction and satisfaction with specific service attributes may e
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Alieva, Jamila. "Retail Management: factors influencing profit maximization and customer satisfaction. : A case study of airport operations and concession management." Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-131697.

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Airport performance is highly depended on effective retail management and management of airport concession. This thesis is tend to find the answer for two research questions developed, with a purpose to offer optimization of the dependency in a most convenient way:   What are the factors influencing successful retail operations in airports? and How to increase profit maximization and customers satisfaction through effective concession management?   The purpose of these research questions is to discover what is retail management in airport business sector. How airport operations management plan
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Cacho, Beatriz Ferreira. "Satisfação do colaborador nos setores da saúde e tecnológico." Master's thesis, Instituto Superior de Economia e Gestão, 2021. http://hdl.handle.net/10400.5/20879.

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Mestrado em Métodos Quantitativos para a Decisão Económica e Empresarial<br>Utilizando os modelos ordenados probit e logit estimou-se a probabilidade de três níveis de satisfação laboral com base em dados relativos a duas empresas (um hospital e uma empresa tecnológica). Deste modo, foram estimados três modelos. Um primeiro que incorpora as duas empresas e os outros dois para o hospital e para a empresa tecnológica. Embora o ponto de partida da análise empírica fosse o modelo global concluiu-se que, estatisticamente, seria pertinente avançar com regressões separadas por empresa. Nos três tipo
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Ramanava, Aliaksandra, and Maria Franziska Scholl. "Customer Satisfaction within Live Performing Arts: The Case of Programbolaget i Jönköping." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-18628.

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Live performing arts are one of the most important heritages, defining the cultural identity of a society. Since live performing arts are cultural services, the process of experiencing them is pivotal in forming satisfaction on the customer side. Achieving customer satisfaction is crucial for non-profit cultural institutions operating under the Swedish cultural model. An investigation of the achieved level of customer satisfaction and a comparison to customer expectations is therefore necessary for offering cultural services, which meet customer expectations. Since service quality and hence cu
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Curran, Michael J. "Institution-related, instructor-related, and student-related factors that influence satisfaction for online faculty at a for-profit institution." Thesis, Robert Morris University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3557824.

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<p> Faculty satisfaction has consistently been considered an important component of any successful educational program. With the emergence of online education, which has been spearheaded primarily by for-profit institutions, faculty satisfaction remains a critical element in the overall success of these business enterprises. Understanding which factors influence satisfaction for online faculty at a for-profit institution is a significant area of study for these organizations. This study used a survey to explore the student-related, instructor-related, and institution-related factors that influ
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Jang, Seulki. "A Latent Profile Analysis of Benefactor and Beneficiary Organizational Citizenship Behaviors toward Individuals." Scholar Commons, 2018. https://scholarcommons.usf.edu/etd/7682.

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Although organizational citizenship behaviors toward individuals (OCB-I) have been studied over decades, the beneficiary side of OCB-I has been understudied. The co-existing and interactive possibility of benefactor OCB-I and beneficiary OCB-I within individuals has been ignored. Therefore, this research adopted a person-centered approach and examined different profiles of benefactor OCB-I and beneficiary OCB-I on the basis of Grant’s (2013) theory. Results from Study 1 data (cross-sectional data) and Study 2 data (multiple waves of data) revealed the three profile groups: vigorous (high benef
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Cookson, Charles. "The Role of Work-Life Balance Programs in Job Satisfaction." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/1962.

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Organizations spend significant amounts of money to address low job satisfaction. As much as 16.5% of an organization's pretax income is lost due to employee withdrawal behaviors, with 27% of that amount associated with turnover. Building on the quality of working life theory, this single-site case study took place at a for-profit university located in the Midwest United States to understand the role that work-life balance programs play in employee job satisfaction. The population consisted of 6 front-line admissions managers, as that population was appropriate for understanding the work-life
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Fortin, Amanda Michelle. "Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities." PDXScholar, 2014. https://pdxscholar.library.pdx.edu/open_access_etds/1695.

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This thesis focuses on Catholic Charities (Hereafter CC), a non-profit agency that provides pregnancy and adoption support to families in times of crisis. Research and agency data reflect a positive association between the amount of time clients engage in services and the resolution of crises. Both theoretically and empirically, a key determinant of the depth and breadth of clients' engagement with both for-profit and non-profit services is their satisfaction with such services. In 2009-2010, CC's in-house, client surveys reported a decreasing level of client engagement with services. One clea
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Flynn, Mark Allen. "The Effects of Body Ideal Profile Pictures and Friends' Comments on Social Network Site Users' Body Image: A SIDE Model Approach." Bowling Green State University / OhioLINK, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1351713652.

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Rakevicius, Edgaras, and Marjolaine Bert. "Exploring the Use of Internal Marketing Within Non Profit Organisations : The example of the Swedish Society for Nature Conservation." Thesis, Högskolan i Halmstad, Sektionen för ekonomi och teknik (SET), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-13944.

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Purpose: The purpose of this study is to explore the potential of internal marketing within non profit organisations. Method: Qualitative case study of an NPO with the part of primary research based on fives interviews of workers.T heoretical framework: The framework consists of theories and models on internal marketing. Internal marketing is studied from the point of view of its tools of implementation, its purposes and also its limits. Conclusion: Internal marketing is revealed as a high potential for NPOs. However, this concept, developed for the profit area, requires some adaptations to fi
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Chae, Ho-Chang. "The Impact of IT Capability on Employee Capability, Customer Value, Customer Satisfaction, and Business Performance." Thesis, University of North Texas, 2009. https://digital.library.unt.edu/ark:/67531/metadc12094/.

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This study empirically examines the impact of IT capability on firms' performance and evaluates whether firms' IT capabilities play a role in improving employee capability, customer value, customer satisfaction, and ultimately business performance. The results were based on comparing the business performance of the IT leader companies with that of control companies of similar size and industry. The IT leader companies were selected from the Information Week 500 list published annually from 2001 to 2004. For a company to be selected as IT leaders, it needed to be listed at least twice during th
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Gomes, Nelson António Mendonça. "Impacto dos programas de microcrédito em Angola : Aplicação a Benguela e Huambo." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/3122.

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Mestrado em Matemática Financeira<br>No contexto de paz e estabilidade política que Angola vive, o desenvolvimento social “erradicação da pobreza” tornou-se numa meta a alcançar para manter esta mesma estabilidade; neste sentido, os programas de microcrédito têm um papel importante a desempenhar. O presente trabalho tem como objectivo responder às seguintes questões: Será que os programas de micro crédito têm tido um efeito positivo no bem-estar dos seus beneficiários e familiares? Quais os factores que contribuem para a satisfação “sucesso” do negócio, nas províncias de Benguela e Huambo? As
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NUNES, Maria de Fátima. "Perfil profissional de cirurgiões-dentistas e seu desempenho acadêmico durante a graduação: um estudo com egressos da Universidade Federal de Goiás." Universidade Federal de Goiás, 2009. http://repositorio.bc.ufg.br/tede/handle/tde/1555.

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Made available in DSpace on 2014-07-29T15:25:23Z (GMT). No. of bitstreams: 1 TESE- MARIA DE FATIMA NUNES.pdf: 908271 bytes, checksum: b4e04f588febe96f1789a9ad6d94abf9 (MD5) Previous issue date: 2009-08-17<br>Implementation of follow-up studies of former students is an efficient way to supervise the entire process of professional training and curriculum evaluation and guide representative councils on policies for the dental profession. The aim of this study was to identify professional profiles subgroups based on job-related variables and perception about profession in a sample of former stud
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Vaňková, Linda. "Syndrom vyhoření u pracovníků v neziskovém prostoru." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2014. http://www.nusl.cz/ntk/nusl-224786.

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The master’s thesis focuses on a theme of burnout syndrome in a non-profit sector. The theoretical part deals with motivation, work performance and a description of a non-profit organization. This part also describes the burnout syndrom, its processes and burnout prevention in connection with a non-profit organization. The practical part deals with the occurence of burnout syndrome in a selected non-profit organization. I also focus on the analysis of motivation and work performance relating the burnout syndrome. The aim of this thesis is to analyse the burnout syndrome occurence in the partic
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Liseckienė, Juodrytė Ida. "Family practice in Lithuania during ten years of Primary Health Care reform: task profiles, job satisfaction and patients’ attitudes." Doctoral thesis, Lithuanian Academic Libraries Network (LABT), 2009. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2009~D_20091111_081100-89288.

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The primary health care (PHC) institution has a core value in comprehensive health care systems. PHC have been presented as an effective resolution in improving health care, because it is associated with the better health outcomes, lowers health care costs and is related to a greater equity in health. PHC institution was newly established in Lithuania in 1992, when the health care reform was started. Family physicians were retrained from district doctors (pediatricians and internists) or graduated family medicine residency. The recent years have been challenging for Lithuanian family medicine
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Nuemi, Tchathouang Gilles Eric. "Identification des profils de changement sur données longitudinales, illustrée par deux exemples : étude des trajectoires hopsitalières de prise en charge d'un cancer. Construction des profils évolutifs de qualité de vie lors d'un essai thérapeutique pour un cancer avancé." Thesis, Dijon, 2014. http://www.theses.fr/2014DIJOMU02/document.

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ContexteDans le domaine de la santé, l’analyse des données pour l’extraction des connaissances est un enjeu en pleine expansion. Les questions sur l’organisation des soins ou encore l’étude de l’association entre le traitement et qualité de vie (QdV) perçue pourraient être abordées sous cet angle. L’évolution des technologies permet de disposer d’outils de fouille de données performants et d’outils statistiques enrichis de méthode avancées, utilisables par les non experts. Nous avons illustré cette méthode au travers de deux questions d’actualité :1 / Quelle organisation des soins pour la pris
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Chicu, Doriana. "Employees and customers in call centres: confirmatory and exploratory study." Doctoral thesis, Universitat Rovira i Virgili, 2015. http://hdl.handle.net/10803/396290.

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Aquest estudi tracta de connectar les disciplines de RH i Màrqueting, i examina el model de service-profit chain (SPC) en el sector de Call Centre, caracteritzat per un servei remot i un negoci basat en la reducció de costos. Les dades s'han col·lectat del Projecte "Global Call Center Project". Hem realitzat dos estudis. En el primer estudi (confirmatori) s'ha emprat una mostra internacional (n = 937). En el segon estudi (exploratori) vam utilitzar una mostra espanyola (n = 109). Els resultats revelen que el model SPC té una aplicació diferent en els call centres. Encara que a nivell general
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Russell, Lisa M. "High Risk Occupations: Employee Stress and Behavior Under Crisis." Thesis, University of North Texas, 2011. https://digital.library.unt.edu/ark:/67531/metadc84269/.

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The purpose of this study is to analyze the relationships between stress and outcomes including organizational citizenship behavior (OCB), job satisfaction, and burnout in high-risk occupations. Moreover, how personality, emotions, coping, and leadership influence this relationship is investigated. Data were collected from 379 officers in 9 police organizations located in the Southern and Southwest United States. The primary research question addressed within this dissertation is: What is the relationship between stress and behavioral and affective outcomes in high-risk occupations as governed
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Becker, Caroline. "Identité professionnelle et attitudes au travail des pilotes de l'Armée de l'air." Thesis, Tours, 2019. http://www.theses.fr/2019TOUR2014.

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Créée en 1934, l’Armée de l’air est née et s’est construite autour de l’image du pilote, qui constitue le cœur de son identité. Paradoxalement l’identité professionnelle des pilotes et ses effets aux niveaux organisationnel et individuel sont à ce jour peu étudiés et donc méconnus. L’objectif général de notre travail doctoral était d’une part d’analyser les caractéristiques de l’identité des pilotes de l’Armée de l’air et leurs conséquences au niveau de certaines attitudes organisationnelles (i.e., satisfaction au travail et intention de turnover) ainsi que les mécanismes explicatifs sous-tend
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Vieira, Mariluce Poerschke. "Nível de satisfação com a vida de atletas segundo sexo, perfil psicológico de gênero e status social subjetivo nas modalidades esportivas." Universidade do Estado de Santa Catarina, 2015. http://tede.udesc.br/handle/handle/321.

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Made available in DSpace on 2016-12-06T17:07:06Z (GMT). No. of bitstreams: 1 Mariluce Vieira.pdf: 1591879 bytes, checksum: 3ad5e5620872bada791d39911728296d (MD5) Previous issue date: 2015-06-29<br>Coordenação de Aperfeiçoamento de Pessoal de Nível Superior<br>O presente estudo teve como principal intuito avaliar uma possível associação entre o nível de satisfação com a vida de atletas catarinenses do sexo masculino e feminino, com a satisfação pelo esporte, o status social subjetivo, os esquemas de gênero do autoconceito e o perfil idiocêntrico-alocêntrico nas modalidades esportivas. Trata-s
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Picard, Alain. "Analyse de trois systèmes incitatifs de rémunération du personnel cadre d'une entreprise du secteur de l'alimentation au Québec." Thèse, 2005. http://hdl.handle.net/1866/1650.

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Doutre, Marie-Pier. "Relation entre le TDA/H de l’enfant et les caractéristiques personnelles du parent : le rôle modérateur de l’attachement adulte." Thèse, 2014. http://hdl.handle.net/1866/11216.

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Le trouble déficitaire de l’attention avec ou sans hyperactivité (TDA/H) est une condition qui touche un nombre important d’enfants d’âge scolaire. Plusieurs d’entre eux sont également atteints d’un trouble concomitant, qu’il soit de nature anxieuse ou agressive. Les manifestations comportementales qui en découlent, ainsi que les conséquences qui y sont associées, ont une influence sur l’enfant, mais également sur son parent. Certaines études suggèrent que ces conditions sont associées chez les parents à un niveau de stress élevé, à un sentiment d’auto-efficacité (SAE) plus faible, à plus de s
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DIVIŠOVÁ, Eva. "Komunbikace a tvorba notivačního vnitropodnikového klimatu." Master's thesis, 2011. http://www.nusl.cz/ntk/nusl-50331.

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This thesis deals with the analysis of systems of communication and motivation in a particular business entity. The aim of the thesis entitled: communication and motivation of internal change, the analysis of internal climate in a particular business entity with a focus on motivation and communication systems. A sub-goal is to assess the impact of these systems for the creation of internal change and evaluation of corporate culture. The thesis includes a survey focusing on internal climate with a closer focus on the communication and motivation.
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Nien, Hui-Chen, and 粘惠珍. "Can company increase profit through higher customer satisfaction?" Thesis, 2014. http://ndltd.ncl.edu.tw/handle/08862244223649998404.

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碩士<br>國立交通大學<br>管理學院管理科學學程<br>102<br>Companies conducted customer satisfaction surveys every year. Based on recent survey results, customers did not satisfy with product price, quality and delivery. In order to drive down cost, enhance product quality and shorten lead time, companies need to make huge investment. However, companies realized from the learning curve that the unit cost can only be driven down to a limit. In order to meet customers’ all requirements, companies need to invest more and more. But the return on investment was not as high as companies expected. The purpose of this stud
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Lee, Chen-Hung, and 李承鴻. "The Relationship between Profit and Non-profit Organizations’ Employees, Job Satisfaction and Cognition of Business Ethics." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/77454402244963851668.

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碩士<br>國立臺灣科技大學<br>企業管理系<br>102<br>In the organization&apos;s business model, there are two kinds of profit and nonprofit. However, they all have different business ideas, methods to operate they organization. Since a series of business scandals have happened in the well-known domestic and foreign enterprises, people began to inspect the business ethics cognition of employees between profit and non-profit organizations. So the business ethics cognition of employees between profit and non-profit organizations become a very important issue in academic areas and practice areas. This study is based
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Kong, Weiyang. "Do immigrants share the same life satisfaction profile in age as native-born Canadians?" 2011. http://hdl.handle.net/10222/13949.

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This paper studies the difference of life satisfaction profiles between Canadian immigrants and native-born Canadians. In particular, the thesis asks how years of residence in Canada affect the immigrant life satisfaction profile. Using microdata from the 2007 Canadian Health Community Survey, ordered probit and OLS models are employed to estimate the “life satisfaction equation”. The results show that immigrants reach their turning point in the U-shaped life satisfaction profile at age 50 for men and age 42 for women. This is 5 years later than native-born men, and 2 year earlier than native-
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Mageba, Bongani. "An empirical test of the service-profit chain at the bottom of the pyramid." Diss., 2008. http://hdl.handle.net/2263/23423.

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The research project investigated the applicability of the Service-Profit Chain model in the context where there are bottom of the pyramid customers who service bottom of the pyramid consumers in a middle income country. All businesses are concerned about creating value for themselves. In the past a lot of initiatives have focused on internal restructuring measures as well driving one of the most valuable assets they have their brands. However, there is now a growing realisation by businesses driven by a number of factors that a the management of customer relations is one of the most effective
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Engelbrecht, Louise. "Constructing a career satisfaction and employability profile for knowledge workers." Thesis, 2021. http://hdl.handle.net/10500/27462.

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English, Afrikaans and Northern Sotho summaries<br>Die algemene doel van hierdie navorsing was om ’n loopbaantevredenheids- en indiensneembaarheidsprofiel vir kenniswerkers saam te stel, gebaseer op die verhoudingsdinamika tussen individue se biografiese eienskappe (ouderdom, ras en indiensnemingstatus), loopbaankognisies (loopbaanaanpasbaarheid en psigososiale loopbaanpreokkupasies as voorgangers), hulle psigososiale loopbaanhulpbronne (indiensneembaarheidskenmerke, loopbaanankers en loopbaanwaardes as moderators) en hulle loopbaantevredenheid en selfwaargenome indiensneembaarheid (gevolge of
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Clarkson, Sean Douglas. "Corporate profit and employee satisfaction : establishing a link within seven Edgars stores :a case study." Thesis, 2012. http://hdl.handle.net/10210/6700.

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Chang, Tzi-Lung, and 張子龍. "The Relationships Among Demand Hierarchy, Salary Satisfaction, Job Satisfaction and Organizational Performance—Evidence From Taiwanse Non-Profit Organization." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/71434588657043082962.

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碩士<br>中原大學<br>企業管理研究所<br>99<br>The purpose of this study is to discuss demand hierarchy, salary satisfaction, job satisfaction and organizational performance of non-profit organizations, and add background variables as personal attribute and organization property to inquire the correlation of each other. The objects of this study are: 1. To confer four major dimensions as demand hierarchy, salary satisfaction, job satisfaction and organizational performance, and what's the relationships among them? 2. Is there obvious differentiations between different personal attribute of employees of non-p
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