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Journal articles on the topic 'Protection of consumer rights'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

G., N. Anilkurmar. "CONSUMER AWARENESS IN INDIA: RIGHTS, RESPONSIBILITIES AND PROTECTION." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 56–61. https://doi.org/10.5281/zenodo.2632471.

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<em>The Word “consumer” is a derivative of the Latin word “Consumere” which means, “to obtain up totally or to eat’. The consumer is one who consumes or uses any invention or service available to him moreover from natural wealth or through a market. According to John F.Kennedy, “Consumer by definition includes each one. There are the largest economic grope affecting and affected by almost every public and private economic decision”. The Consumer Protection Act, 1986 defines the consumer as ‘one who buys any goods, hires any services or part

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2

Sudanto, Asrizal Saiin, and Zaitun. "LEGAL PROTECTION OF CONSUMER RIGHTS IN THE CONCEPT OF HUMAN RIGHTS." Bilancia: Jurnal Studi Ilmu Syariah dan Hukum 16, no. 1 (2022): 1–20. http://dx.doi.org/10.24239/blc.v16i1.769.

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Economic development includes various interrelated development sectors. One form of this linkage is related to the protection of consumer rights which is closely related to human rights issues. Thus the importance of the issue of legal protection for consumer rights, this research tries to specifically highlight the concept of human rights, where the main focus is on the role of Law No.8 of 1999 in protecting consumer rights as human rights, as well as consumer advocacy efforts. This research is to answer whether consumers really are sufficiently protected by laws based on human rights. This r

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3

Gilani, Syed Raza Shah, Zahid Ullah, and Aisha Nayab Qureshi. "LEGAL AND POLITICAL PERSPECTIVES ON CONSUMER PROTECTION LAWS IN POST-BREXIT BRITAIN: AN ANALYSIS." Pakistan Journal of Social Research 05, no. 02 (2023): 386–92. http://dx.doi.org/10.52567/pjsr.v5i02.1093.

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This article explores laws related to the protection of, and challenges to, consumer rights in the UK after its peoples’ decision to withdraw from the European Union (EU, henceforth) in 2016. Consumer protection laws are formulated and enacted to safeguard consumers from illegal and deceitful behavior of traders and salesmen, etc., and provide buyers with a range of legal guarantees and protections. These laws deal with a number of issues such as the safety of the products used by citizens, criminalize not only false advertising, but also excessive pricing, and breach of contract terms. In the

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4

Musataklima, Musataklima, M. Syamsudin, and Adi Sulistiyono. "Konstitusionalisasi Perlindungan Konsumen Perspektif Hukum Hak Asasi Manusia dan Hukum Profetik Islam." Jurnal HAM 14, no. 2 (2023): 137. http://dx.doi.org/10.30641/ham.2023.14.137-154.

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People are ipso facto consumers. People, as consumers, have rights that must be protected by law. As human beings, consumers have rights that must be protected, respected, fulfilled, and advanced by the state. However, current consumer protection could be more effective and stronger, as evidenced by many consumer complaints to the National Consumer Protection Agency. (BPKN). This is also due to the weak legal instruments of consumer protection that need to be burned into the country’s constitution. Based on this, the study aims to analyze the urgency of constitutionalizing consumer protection

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Doris, Rahmat, and Budi NU Santoso. "Socialization of consumer protection against products that harming society." World Journal of Advanced Research and Reviews 15, no. 1 (2022): 262–66. https://doi.org/10.5281/zenodo.7743033.

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Despite the fact that the consumer protection law number 8 of 1999 has been issued on consumer protection, which guarantees the rights of consumers. Sometimes ignored by business actors and sadly consumers also act indifferently in fighting for the rights that must be obtained by consumers who have been protected by law. In Consumer Protection Act Article 29 paragraph 1 of Law No. 8 of 1999 concerning consumer protection it is stated that "the government is responsible for fostering the implementation of consumer protection which guarantees the acquisition of consumer rights and business

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6

Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga

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Hijawati, Hijawati. "PEREDARAN OBAT ILLEGAL DITINJAU DARI HUKUM PERLINDUNGAN KONSUMEN." Solusi 18, no. 3 (2020): 394–406. http://dx.doi.org/10.36546/solusi.v18i3.310.

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Every person has the right to live a healthy life, various efforts or methods if someone is sick and wants to deal with his complaint or illness with various medicines in order to recover his condition. In the era of globalization, free trade occurs which results in goods and or services in circulation that do not guarantee the security, safety and health of consumers. The free circulation of illegal drugs is still in demand by some consumers, this is because these drugs are easy to obtain and sell freely at any drug store. Law Number 8 of 1999 concerning Consumer Protection, the Government of

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8

Pllana, Mustafe, and Shyhrete Kukaj. "Protection of Consumer Rights." International Journal of Sustainable Economies Management 5, no. 2 (2016): 49–61. http://dx.doi.org/10.4018/ijsem.2016040105.

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At the end of Ninteenth century and beginning of Twentieth entry starts a movement with name consumerism. The consumerists' movement, (in domain of politics) is consumer protection which seeks to protect and inform consumers by requiring such practices as honest packaging and advertising, product guarantees, and improved safety standards. Consumer protection as it is known today has its roots in the time of ancient civilizations. At the beginning of Twenty first century the consumer protection moves forward. EU is well known for ten fundamental principles of consumer protection. To become part

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9

Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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10

Ikeatu, Egondu Grace, Alex Iloba Uwadinma, and Favour Onoriode Ebbah. "The Federal Competition and Consumer Protection Act of Nigeria: An Overview." Journal of International law and Jurisprudence 9, no. 1 (2024): 139–47. https://doi.org/10.5281/zenodo.14889971.

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<em>Consumer rights are those rights given to a consumer to protect him from being cheated by manufacturers of goods and services. This is achieved by consumer protection laws. Through the instrumentality of these laws, the government aims to protect the rights of consumers. There is a logical, moral, and political force in the proposition that consumers should have the right to take decisions about the allocation of resources for their own needs. This research is an overview of the Federal Consumer and Competition Act of 2018, considering most especially the provisions that contain the rights

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11

Nesterova, E. V. "The problem of ensuring judicial protection of consumer rights according to the legislation of the Republic of Kazakhstan." Scientific works "Adilet", no. 1 (2023): 27–35. https://doi.org/10.54649/2077-9860-2023-1-27-35.

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The article discusses the problem of ensuring judicial protection of consumer rights under the legislation of the Republic of Kazakhstan. An analysis of the legislation of Kazakhstan in the field of consumer rights protection was carried out. The author noted that the practice of applying the 2020 innovations has shown their ineffectiveness, since as a result of their introduction, Kazakh consumers were struck down in their constitutional right to judicial protection. It is proposed that, taking into account the constitutional right to judicial protection of citizens, the stage of consumers co

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Laila Syahrani and Ika Juwita Lubis. "ANALISIS PENGARUH TRANSAKSI ONLINE DALAM HUKUM PERLINDUNGAN HUKUM KONSUMEN DIERA DIGITAL." Jurnal Al Wadiah 1, no. 2 (2023): 187–99. http://dx.doi.org/10.62214/jaw.v1i2.154.

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Consumer protection is an important aspect in a country's legal system which aims to protect the rights and interests of consumers in transactions. Consumer protection laws provide the legal basis for protecting consumers from commercial practices that may harm and interfere with consumers' health, safety, or other rights. One aspect that is closely related to consumer protection is legal responsibility for producer negligence and errors. Producer negligence or errors can harm consumers and give rise to legal responsibility for producers. In this context, consumer protection law plays a very i

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13

Okechukwu Ukwueze, Festus, and Justin Ibegbulem. "DECONSTRUCTING NIGERIA’S DATA PROTECTION REGIME FROM CONSUMER PROTECTION PERSPECTIVE." Law, State and Telecommunications Review 13, no. 1 (2021): 94–118. http://dx.doi.org/10.26512/lstr.v13i1.31850.

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Purpose – The purpose of this paper is to make a case for the recognition of privacy and personal data protection as species of consumer rights in Nigeria in line with the revised United Nations Guidelines for Consumer Protection (UNGCP) by amending existing laws or enacting a new law to provide for personal data protection regime for consumers. Methodology/Approach/Design – The study follows a structured review of relevant extant legislation on consumer protection and personal data protection, namely the Federal Competition and Consumer Protection Act 2018 (FCCPA) and the Nigeria Data Protect

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14

Indradewi, Anak Agung Sagung Ngurah. "The Concept of Consumer Protection: An International Perspective." International Journal of Social Sciences World (TIJOSSW) 2, no. 2 (2020): 31–36. https://doi.org/10.5281/zenodo.3999501.

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The case of consumer loss does not seem to recognize national borders, not only in Indonesia and can also occur in other countries, such as the case of the Thalidomide Pill in 1950 - 1960 which is one of the empirical facts, the victims are at least spread across 40 countries. So widespread were the victims that this case was known as The Thalidomide Tragedy. In addition, in the case of Aspirin, where the giant Bayer manufacturer stated in its advertisement that all adults can take aspirin to prevent heart attacks, the June 1999 issue of the New England Journal of Medecie found that 16,500 dea

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Litvinova, Tatyana A. "The Consumer Aspect of Educational Legal Relationships." Legal education and science 2 (February 18, 2021): 12–19. http://dx.doi.org/10.18572/1813-1190-2021-2-12-19.

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Purpose. Research of problems arising in law enforcement practice for the protection of the rights of consumers of educational services. Differentiation of judicial and other ways of protecting educational rights. The correlation of the standards for educational and consumer legislation in resolving disputes on protection of rights of consumers of educational services. Methodology: dialectics, analysis, synthesis, induction and deduction, formal legal method. Conclusions. The legislation on consumer protection applies exclusively to educational services provided on the basis of full reimbursem

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Corte-Real de Araújo, Alexandre Gentil, DD FD UNTL, Ana Cristina de Jesus Silveira Martins, et al. "The Protection of Consumer Rights in the light of the CRDTL (2025)." American Journal of Medical and Clinical Research & Reviews 04, no. 04 (2025): 01–09. https://doi.org/10.58372/2835-6276.1290.

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Introduction: Consumer rights were a fundamental right that are constitutionally protected under Article 53. that of the CRDTL. And through this article, the National Parliament approved the first legal regime for consumer protection and defense, Law No. 8/2016 of July 8, and this regime already clearly defines consumer rights, the functions and mechanisms of the State and the interventions of the consumer association, to defend the position of consumers in the consumer relationship. Objectives: To provide knowledge about fundamental rights enshrined in the constitution to consumers and compet

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17

Noviriska. "CONSUMER LEGAL PROTECTION ON FOOD PRODUCTS THAT DO NOT INCLUDE EXPIRED LABELS RELATED TO LAW NUMBER 8 OF 1999 CONCERNING CONSUMER PROTECTION." Awang Long Law Review 4, no. 2 (2022): 374–79. http://dx.doi.org/10.56301/awl.v4i2.393.

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The basic right of consumers related to food that does not include the expired label is the right to obtain safety. The right to security and safety is intended to ensure the safety and security of consumers in the use of goods or services obtained so that consumers can avoid losses (physical and psychological) when consuming a product, especially food products. The research that will be discussed is related to how the implementation of consumer protection against the circulation of food products that do not include an expiration date label is carried out by the YLBKI Non-Governmental Consumer

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18

Verbovyi, A. O., and L. D. Meniv. "Actual issues of consumer rights protection." Uzhhorod National University Herald. Series: Law 1, no. 85 (2024): 249–54. http://dx.doi.org/10.24144/2307-3322.2024.85.1.35.

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The article is devoted to the study of current issues of consumer rights protection, which is an important aspect in the context of the modern consumer market. The paper analyzes the main problems faced by consumers in Ukraine, such as the violation of warranty obligations by sellers, as well as the difficulties associated with conducting an independent examination to confirm the fact of inadequate product quality. The author examines the criteria for quality goods and services, the rights of consumers to quality goods and services, as well as the mechanisms established by law to protect viola

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19

Mykytenko, Liudmyla, Yuliia Tyshchenko, Olena Sevastyanenko, Anton Demchuk, and Karyna Kolomiiets. "Protection of consumer rights in Ukraine." Cuestiones Políticas 41, no. 76 (2023): 568–91. http://dx.doi.org/10.46398/cuestpol.4176.34.

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The article analyzes the conceptual foundations of the formation of a system of protection of the rights and legitimate interests of consumers. With the help of the dialectical method, a complex of general and special scientific methods, the essence of civil legal protection of consumer rights and organizational, legal and economic aspects of consumer protection have been clarified. The necessity of development and approval of unified standards for rendering financial services to consumers has been demonstrated. The main directions of formation and implementation of the policy of consumer righ

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20

Shaheen, Yaser. "CHALLENGES AND PROSPECTS OF CONSUMER PROTECTION IN THE CONTEXT OF GLOBALIZATION AND FINANCIAL CRISES - THE CASE OF PALESTINE." International Journal of Advanced Research 8, no. 9 (2020): 887–93. http://dx.doi.org/10.21474/ijar01/11738.

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This study aims at clarifying the concept and dimensions of consumer rights, and at diagnosing the reality of consumer rights represented in the (right to choose, right to safety, right to be heard and right to be informed). The descriptive approach was the one used for the purpose of this study. The current study was conducted on consumers of some basic goods and services. A facilitated sample consisting of (100) people was used. The blank questionnaire method was used to obtain the primary data.The results show that there is an increase in the frequency of consumer rights violations in light

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Jucevičius, Ramūnas. "PROCEDURAL MECHANISM FOR THE IMPLEMENTATION OF PUBLIC INTEREST IN THE CONTEXT OF CONSUMER RIGHTS PROTECTION." ACTA PROSPERITATIS 13 (2022): 46–62. http://dx.doi.org/10.37804/1691-6077-2022-13-46-62.

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The practice of the last few years shows a significant increase in the number of consumer applications to public authorities for protection of their violated rights. As the main guarantor of consumer protection in the field of public administration, the State Consumer Rights Protection Authority bears a heavy administrative burden as a result. Consumer surveys show that they are indifferent to their rights, both in terms of their content and their protection. On the other hand, rules of civil procedure designed to ensure the right of access to a court are not an appropriate guarantor of public

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Rawal, Dhavindra. "Awareness of Consumer Rights on Marketing Practices in Kailali District of Nepal." Far Western Review 1, no. 1 (2023): 24–42. http://dx.doi.org/10.3126/fwr.v1i1.58271.

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The aim of this study is to examine the awareness status of consumer rights on marketing practices in Kailali district of Nepal. The empirical study depends on a convenience sample of 418 consumers in different locations of Kailali district with a structured questionnaire to measure consumer awareness regarding four consumer rights: Right to safety, right to be informed, right to choose and right to be heard, utilizing a five-point Likert scale for measurement. The overall findings show that the current consumers’ awareness towards marketing practices related to protection of consumer rights i

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Rawal, Dhabindra. "Perception of Consumer Rights among the College Students: A Case of Tikapur Municipality." Contemporary Research: An Interdisciplinary Academic Journal 3, no. 1 (2019): 25–32. http://dx.doi.org/10.3126/craiaj.v3i1.27486.

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This study aims at examining consumes’ perception towards marketing practices and consumer rights in Tikapur Municipality, Kailali based on an empirical study of college students in connection to John Kennedy’s bill of four consumer rights, namely, the right to safety, the right to be informed, the right to choose, and the right to be heard. This study depends on a convenience sample of 60 students selected from Management, Education and Humanities faculties studying in graduate level at Tikapur Multiple Campus and Birendra Vidhya Mandir Campus at Tikapur, with a structured questionnaire to me

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Chrestella Carissa Santoso, Natalis Anggi Saputra, and Dominikus Degeda Kola Pati. "Legal Responsibility of Unlabeled Cosmetics Business Actors from the Perspective of Consumer Protection Law." International Journal of Law, Social Science, and Humanities 2, no. 2 (2025): 187–96. https://doi.org/10.70193/ijlsh.v2i2.201.

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The circulation of unlabeled cosmetics in Indonesia has become an important issue that threatens the protection of consumer rights. Cosmetics that are not clearly labeled omit crucial and important information for consumers, such as ingredient composition, distribution license, and product expiration date. This risks jeopardizing the health and resulting in financial losses for consumers who are not adequately informed about the products they consume. In this context, the perspective of legal protection of consumers emphasizes that consumers have the right to obtain honest, clear and correct i

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Surkov, A. N., S. V. Melnik, and E. V. Chernykh. "THE LAW "ON CONSUMER RIGHTS" THE UK: RIGHTS, DUTIES, RESPONSIBILITY." Proceedings of the Southwest State University 22, no. 3 (2018): 137–44. http://dx.doi.org/10.21869/2223-1560-2018-22-3-137-144.

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In this article, one of the most urgent topics of the development of legislation on consumer rights protection in the UK is being considered. UK legislation on the protection of consumer rights, especially in connection with the forthcoming withdrawal of Britain from the European Union has a number of features. The law "On the Rights of Consumers", adopted in 2015, made it possible to analyze and highlight a number of features in the field of consumer protection in the UK, namely, the allocation of absolutely new standards applicable to the new type of services-digital content. By researching

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Doris Rahmat and Santoso Budi NU. "Socialization of consumer protection against products that harming society." World Journal of Advanced Research and Reviews 15, no. 1 (2022): 262–66. http://dx.doi.org/10.30574/wjarr.2022.15.1.0519.

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Despite the fact that the consumer protection law number 8 of 1999 has been issued on consumer protection, which guarantees the rights of consumers. Sometimes ignored by business actors and sadly consumers also act indifferently in fighting for the rights that must be obtained by consumers who have been protected by law. In Consumer Protection Act Article 29 paragraph 1 of Law No. 8 of 1999 concerning consumer protection it is stated that "the government is responsible for fostering the implementation of consumer protection which guarantees the acquisition of consumer rights and business actor

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27

Segal, Michal, Sagit Mor, and Israel (Issi) Doron. "The Judicial Construction of Older Consumers’ Rights: A Qualitative Case-Law Analysis." Canadian Journal of Law and Society / Revue Canadienne Droit et Société 36, no. 1 (2021): 159–80. http://dx.doi.org/10.1017/cls.2020.36.

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AbstractCourts conceptualize and construct the phenomenon of consumer rights violations against older people in different ways. This qualitative analysis of court decisions explores the meanings that Israeli courts have attributed to the fact that the victim was an older consumer. Specific objectives include determining whether existing consumer protections for older consumers are effective, how the relevant provisions of consumer protection law are expressed in application of case law, and how courts structure the issue in their rulings. Analysis has revealed a tension between two judicial ap

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Rezky Saftiaan, Indah Harlina, and Jum Anggriani. "The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled." Jurnal Smart Hukum (JSH) 3, no. 1 (2024): 48–52. http://dx.doi.org/10.55299/jsh.v3i1.1018.

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The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection

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Bychko, M. A., and P. V. Razumov. "On reforming consumer legislation." Гуманитарные и юридические исследования 10, no. 2 (2023): 272–78. http://dx.doi.org/10.37493/2409-1030.2023.2.12.

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Introduction. Modern consumer legislation is influenced by informatization, sanction pressure, economic and political transformations. There is a need to reform consumer legislation, to exclude ineffective norms from it. The introduction of new mechanisms for the realization of consumer rights, including the right to education, is required. Materials and Methods. The research is based on the analysis of regulatory legal acts, doctrinal approaches and judicial practice in the field of consumer protection. Analysis. The conducted analysis showed insignificant involvement of local self-government

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Umar, Jaenudin, Endang Sutrisno, and Abdullah Abdullah. "THE DISPUTE SETTLEMENT FOR CONSUMER PROTECTION BY THE CONSUMER DISPUTE SETTLEMENT AGENCY IN LEGAL ASSURANCE PERSPECTIVE." Jurnal Pembaharuan Hukum 10, no. 1 (2023): 64. http://dx.doi.org/10.26532/jph.v10i1.30562.

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The concept of consumer protection is to guarantee legal certainty to consumers, namely efforts to empower consumers to obtain or determine their choice of goods and/or services and to defend or defend their rights if business actors harm them. Legal norms to protect the interests of consumers are not sufficient. Therefore, to achieve a balance in protecting the interests of consumers and business actors, a clear legal order is needed so that a healthy economy can be realized. Consumer protection norms in the Consumer Protection Law System, as a fundamental norm, become the criteria for determ

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Wangpo, Kinga, Lecturer, Sonam Wangmo, and Tenzin Dorji. "PERCEPTION OF CONSUMERS’ RIGHT IN BHUTAN: A CASE OF THIMPHU CONSUMERS." Business and Economics in Developing Countries 1, no. 1 (2023): 23–28. http://dx.doi.org/10.26480/bedc.01.2023.23.28.

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Consumer protection means safeguarding the economic interests, rights, and safety of the consumers to avoid economic harm and health hazards while consuming goods and services in the market. In other words, it refers to the measures adopted to protect the consumers from unfair and deceptive practices by the business entities and to provide appropriate redresses, remedies, or compensations to aggrieved consumers. Four major consumer rights (Right to Safety, Right to be Informed, Right to Choose, and Right to be Heard) were investigated in this study from the consumer’s perspective whether marke

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Prystai, R., and І. Yavorska. "Consumer rights protection in digital contracts within the framework of the European Union." Uzhhorod National University Herald. Series: Law 2, no. 74 (2023): 255–61. http://dx.doi.org/10.24144/2307-3322.2022.74.77.

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Having analyzed the mechanisms of consumer rights protection in the field of concluding electronic contracts, it is noted that there is no separate definition of the concept of this type of contract in EU law, instead the concept of a distance contract is used. EU law regarding the conclusion of contracts in electronic form allows the use of various forms of negotiations between the parties, which is the main feature of this type of contract. From this, we came to the conclusion that in the process of protecting the rights of consumers in the field of electronic commerce, it is appropriate to

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Sonya, Assyfa Putri, and Suherman. "Protection Of Consumer Rights In KPR Agreements With Buy Back Guarantee Clauses (Case Study of Decision Number 9/Pdt.G/2021/PT.BTN)." KRTHA BHAYANGKARA 18, no. 3 (2024): 527–40. https://doi.org/10.31599/krtha.v18i3.3238.

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Home Ownership Credit (KPR) agreements with buy-back guarantee clauses are increasingly used by developers to provide additional assurance for consumers. However, the implementation of these clauses often leads to ambiguity in consumer rights and legal protection. This research aims to analyze the legal protection of consumer rights in KPR agreements with buy-back guarantee clauses, focusing on the analysis of Decision Number 9/Pdt.G/2021/PT. BTN. Using a normative juridical method with a case study approach, the research highlights the inefficiency of buy-back guarantee clauses in providing e

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Kondrackaitė, Karolina, and Ugnė Kastanauskaitė. "Protection of consumer rights and interests." Vilnius University Open Series, no. 4 (November 16, 2020): 29–45. http://dx.doi.org/10.15388/os.tmp.2020.2.

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The object of this scientific article is protection of consumer rights and interests in contractual relationship between seller and consumer. The ever-expanding trade development, increasing abundance of goods and services stimulates consumption and this obviously leads to the growing number of consumer contracts. The growing number of consumer contracts determines the need to regulate contractual relations of consumers and sellers as much detail as possible. The purpose of detailed regulation is to prevent unfairness and ensure effective protection of the consumer as the weaker party. The wor

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Rashmi and Singh Yudhvir. "Consumer Rights Awareness and its Effect on Consumerism in Meerut." International Journal of Engineering and Management Research 14, no. 4 (2024): 131–37. https://doi.org/10.5281/zenodo.13836936.

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Consumerism has been defined as a social movement seeking to augment the rights and powers of consumers in relation to sellers (Kotler, 2000). It has spread to developing countries including India but majority of Indian consumers have been observed to be relatively passive in utilizing their rights and the established consumer protection mechanisms. Consumer exploitation has therefore continued unabated in the market place. The present study is aimed at investigating the level of consumer rights awareness and the effect of consumer rights awareness on consumerism in the Meerut region through a

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Hawa, Rianti, Rudi Supratman, and Retno Palupi. "Harmonisasi Kemanfaatan dan Keadilan dalam Perlindungan Hukum Bagi Konsumen." Jurnal Riset Multidisiplin dan Inovasi Teknologi 1, no. 01 (2023): 1–6. http://dx.doi.org/10.59653/jimat.v1i01.152.

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Consumer is everyone who uses goods and / or services available in society, either for their own interests, as well as for family and other people and other living things and not for trade. In practice, of course, business actors are responsible for the goods and services consumed by consumers, and if the goods and services are in accordance with the agreement, it will provide benefits for consumers, but if it turns out that the goods or services purchased do not provide the results desired by consumers, such as experiencing damage, hidden defects, consumers have the right to ask for compensat

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LYHA, Andrii. "News in legislation about the protection of the rights of contents." Economics. Finances. Law 9, no. - (2023): 86–94. http://dx.doi.org/10.37634/efp.2023.9.20.

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The paper analyzes the New Edition of the Law of Ukraine "On the Protection of Consumer Rights" No. 3153-IX dated June 10, 2023. Based on the results of the analysis, the author outlined the main positive trends in bringing the legal norms of the new Ukrainian Law closer to the acts of European consumer law, in particular food products were returned to the sphere of consumer legislation; the terminology has been approximated, the concept of a significant drawback has been eliminated; consumers was given the right to exchange the product under warranty for the same or similar product; the decla

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Hermawanto, Dedi, Bachrul Amiq, and Subekti Subekti. "Legal Protection Of Consumer Data Of E-Commerce." Ipso Jure 1, no. 11 (2024): 35–41. https://doi.org/10.62872/sa0j1d24.

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This research will explore the use of technology so that it can strengthen the legal system in Indonesia and examine best legal practices in various countries to improve consumer data protection in e-commerce. Consumer protection legal research is increasingly urgent given the risks that continue to evolve and have a significant impact on consumers. The formulation of this research problem is: 1) How is the protection of business civil law in providing protection for consumers related to the misuse of consumer personal data in e-commerce transactions? 2) What are the legal actions against the

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Murtiza, Ghulam, Khalil ur Rehman Tariq, and Muhammad Amir Shahzad. "Protection of Consumer Rights and Superior Judiciary of Pakistan." Global Legal Studies Review V, no. IV (2020): 37–44. http://dx.doi.org/10.31703/glsr.2020(v-iv).05.

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In any society, consumers are the backbone of the business. No business can be imagined without the existence of a consumer. This gives a good idea of the importance of the consumer and his rights. The protection of consumer rights is considered a sign of the superiority of the economic system of any society. The role of the superior judiciary in protecting consumer rights in any economic system cannot be underestimated as its decisions apply not only to the lower courts but to society as a whole. This study examines the role of Pakistans superior judiciary in protecting consumer rights and co

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Hamonangan, Josafat, and Muthia Sakti. "The Consumer Protection Efforts through the Inclusion of Non-Halal Information on Food Products." Law Development Journal 6, no. 2 (2024): 252. https://doi.org/10.30659/ldj.6.2.252-265.

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Indonesia, the largest Muslim-majority country, requires a substantial amount of food to meet the needs of its population. This research examines efforts to protect consumers through the inclusion of non-halal information on food products. The study focuses on the regulatory framework, including the Consumer Protection Law, Law No. 33 of 2014 on Halal Product Assurance, and relevant regulations in Indonesia. It aims to analyze how including non-halal information contributes to protecting consumer rights concerning food products. Employing a juridical-normative approach, the research utilizes l

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Parlindungan S, Gokma Toni. "PEMBENTUKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN YANG TAAT ASAS HUKUM DAN PRINSIP-PRINSIP PERLINDUNGAN KONSUMEN." Ensiklopedia Research and Community Service Review 4, no. 2 (2025): 290–95. https://doi.org/10.33559/err.v4i2.3013.

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Abstract: Indonesia already has a law that regulates consumer protection, namely Law No. 8 of 1999 concerning consumer protection. This law was passed by BJ Habibie, the transitional president at that time. In Article 4 of Law Number 8 of 1999 concerning Consumer Protection, it is stated that consumer rights include the right to comfort, security and safety in consuming goods or services. This law stipulates that every consumer, including Muslim consumers who constitute the majority of consumers in Indonesia, has the right to obtain goods and services that they are comfortable consuming. This

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Moskalenko, S. "Certain aspects of the protection of the rights of railway passengers." Uzhhorod National University Herald. Series: Law 1, no. 75 (2023): 250–54. http://dx.doi.org/10.24144/2307-3322.2022.75.1.41.

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The article reveals the peculiarities of certain aspects of the protection of the rights of railway passengers. Protection of the rights of consumers - passengers of railway transport is currently an important direction of state policy. At the same time, the problem of protecting the rights of railway passengers remains insufficiently researched today. In the conditions of instability caused by the pandemic, the introduction of martial law, and the economic situation in the country, the problems of consumer rights protection have gained special importance. It is worth noting that a

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Hudyma-Pidverbetska, M. M. "Consumer rights protection in the digital environment: challenges and perspectives." Uzhhorod National University Herald. Series: Law 2, no. 86 (2025): 87–94. https://doi.org/10.24144/2307-3322.2024.86.2.14.

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The scientific publication focuses on the legal protection of consumer rights in the context of the development of Ukraine’s digital economy and emphasizes the need to improve existing legislation concerning consumer rights protection. The study highlights that the digitalization of the economy and the active integration of digital technologies into the functioning of modern businesses significantly alter the nature of consumer relations, putting consumers in a vulnerable position. This undermines their right to safety, information, and fair contract conditions due to cognitive errors caused b

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Zachra, Kintan Prameswari Aradea. "Legal Memorandum on the Legal Protection of Consumers on the Use of Exoneration Clauses by Transportation Services of Rosalia Indah Bus Company in the Case of Theft of Goods Reviewed Based on Consumer Protection Law." Jurnal Indonesia Sosial Sains 5, no. 09 (2024): 2432–41. http://dx.doi.org/10.59141/jiss.v5i09.1425.

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This research examines the legal protection for consumers in cases involving the use of exoneration clauses by transportation services, specifically focusing on PO Rosalia Indah's bus service. Exoneration clauses, which limit a company's liability in the event of theft or loss of goods, raise significant concerns regarding consumer rights. This study evaluates whether such clauses comply with Indonesia’s Consumer Protection Law and identifies the legal remedies available to consumers affected by such provisions. The research employs a normative juridical method, analyzing legal texts, includin

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Nguyen, Anh Ngoc Thi, and Chien Minh Le. "Protecting the interests of consumers in E-Commerce according to Vietnamese law." Journal of Mining and Earth Sciences 61, no. 5 (2020): 87–96. http://dx.doi.org/10.46326/jmes.ktqtkd2020.12.

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Consumers’ rights protection is the guarantee of consumers in the commercial trasaction process in order to improve the efficiency of commercial transactions, creating a driving force for the development of national production. E-commerce is an effective but still relatively new form of civil transactions in our country and easy to infringe on consumers' interests, so to promote e-commerce transactions, the interests of Consumers in e-commerce are protected not only through the activities of consumer associations, but also through legal documents of the State such as the Law on Protection of C

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Taniaswari, Vioneta Rizky, and Muthia Sakti. "Consumer Protection in Real Estate Transactions Adjacent to Near River Boundaries." Jurnal Ius Constituendum 9, no. 2 (2024): 361. http://dx.doi.org/10.26623/jic.v9i2.9029.

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<p>This research aims to determine the effectiveness of consumer protection efforts in purchasing houses near riverbanks, focusing on legal aspects, consumer rights, and dispute resolution. This research is urgent to conduct considering the increasing vulnerability of consumers in property transactions that can potentially increase the risk of violations of consumer rights, economic stability, and public security. The research method used is normative legal research, which allows for an in-depth review of existing laws and regulations governing consumer protection in property transaction

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Choirunnisak, Choirunnisak. "Sosialisasi Perlindungan Konsumen dalam Islam di Desa Nusa Makmur Kecamatan Air Kumbang." AKM: Aksi Kepada Masyarakat 1, no. 2 (2021): 71–78. http://dx.doi.org/10.36908/akm.v1i2.192.

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This community service activity discusses the introduction of the history of consumer protection in Islam, the argument for consumer protection, consumer rights, and consumer obligations. The purpose of this community service activity is to provide an introduction to consumer protection for recitation scholars in the village of Nusa Makmur. With the hope that participants can understand the rights and obligations of consumers and consumer protection.

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1111.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Bashir, Sobia, Abdus Samad Khan, and Faisal Shahzad Khan. "THE ROLE OF CONSUMER EDUCATION IN STRENGTHENING CONSUMER PROTECTION LAWS." Pakistan Journal of Social Research 05, no. 02 (2023): 85–92. http://dx.doi.org/10.52567/pjsr.v5i02.1170.

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Consumer education significantly strengthens consumer protection laws by empowering consumers to make informed decisions about their purchases and increasing their awareness of their legal rights. This research paper explores the connection between consumer education and consumer protection laws and highlights the benefits of educating consumers about their rights and responsibilities. The study examines the historical evolution of consumer protection laws and the emergence of consumer education as a key strategy to promote consumer protection. The study finds that consumer education can incre

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Efimov, А. V. "Judicial Protection of the Rights of Consumers of Financial Services." Rossijskoe pravosudie 5 (May 25, 2021): 89–95. http://dx.doi.org/10.37399/issn2072-909x.2021.5.89-95.

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. The institution of a financial ombudsman significantly affects the procedure for protecting the rights of consumers of financial services. The problem is that the protection of consumer rights in the courts is complicated by the factual double mandatory pre-trial procedure for resolving a dispute, in which, before going to court, the consumer is obliged to contact a financial organizationand a financial ombudsman. The purpose of this article is to formulate a theoretical approach to the balance between consumer access to justice and the burden on the judicial system. Research objectives: cha

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