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Journal articles on the topic 'Provision of consumer rights'

Author: Grafiati

Published: 4 June 2025

Last updated: 1 August 2025

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1

Litvinova, Tatyana A. "The Consumer Aspect of Educational Legal Relationships." Legal education and science 2 (February 18, 2021): 12–19. http://dx.doi.org/10.18572/1813-1190-2021-2-12-19.

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Purpose. Research of problems arising in law enforcement practice for the protection of the rights of consumers of educational services. Differentiation of judicial and other ways of protecting educational rights. The correlation of the standards for educational and consumer legislation in resolving disputes on protection of rights of consumers of educational services. Methodology: dialectics, analysis, synthesis, induction and deduction, formal legal method. Conclusions. The legislation on consumer protection applies exclusively to educational services provided on the basis of full reimbursem

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Rashmi and Singh Yudhvir. "Consumer Rights Awareness and its Effect on Consumerism in Meerut." International Journal of Engineering and Management Research 14, no. 4 (2024): 131–37. https://doi.org/10.5281/zenodo.13836936.

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Consumerism has been defined as a social movement seeking to augment the rights and powers of consumers in relation to sellers (Kotler, 2000). It has spread to developing countries including India but majority of Indian consumers have been observed to be relatively passive in utilizing their rights and the established consumer protection mechanisms. Consumer exploitation has therefore continued unabated in the market place. The present study is aimed at investigating the level of consumer rights awareness and the effect of consumer rights awareness on consumerism in the Meerut region through a

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Shaheen, Yaser. "CHALLENGES AND PROSPECTS OF CONSUMER PROTECTION IN THE CONTEXT OF GLOBALIZATION AND FINANCIAL CRISES - THE CASE OF PALESTINE." International Journal of Advanced Research 8, no. 9 (2020): 887–93. http://dx.doi.org/10.21474/ijar01/11738.

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This study aims at clarifying the concept and dimensions of consumer rights, and at diagnosing the reality of consumer rights represented in the (right to choose, right to safety, right to be heard and right to be informed). The descriptive approach was the one used for the purpose of this study. The current study was conducted on consumers of some basic goods and services. A facilitated sample consisting of (100) people was used. The blank questionnaire method was used to obtain the primary data.The results show that there is an increase in the frequency of consumer rights violations in light

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Mykytenko, Liudmyla, Yuliia Tyshchenko, Olena Sevastyanenko, Anton Demchuk, and Karyna Kolomiiets. "Protection of consumer rights in Ukraine." Cuestiones Políticas 41, no. 76 (2023): 568–91. http://dx.doi.org/10.46398/cuestpol.4176.34.

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The article analyzes the conceptual foundations of the formation of a system of protection of the rights and legitimate interests of consumers. With the help of the dialectical method, a complex of general and special scientific methods, the essence of civil legal protection of consumer rights and organizational, legal and economic aspects of consumer protection have been clarified. The necessity of development and approval of unified standards for rendering financial services to consumers has been demonstrated. The main directions of formation and implementation of the policy of consumer righ

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Babaev, Jakhongir. "ISSUES OF DETERMINING THE SUBJECTS OF COMPENSATION FOR HARM TO THE CONSUMER WHEN PERFORMING WORK AND PROVIDING SERVICES." Review of Law Sciences 5, no. 3 (2021): 15–25. http://dx.doi.org/10.51788/tsul.rols.2021.5.3./aday1443.

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The circle of subjects entering into contractual relations with the consumer in the field of performance of work and provision of services is diverse. In almost all cases, these are individuals and legal entities engaged in entrepreneurial activities. However, today the spread of innovative methods of performing work and providing services, the growing popularity of online services on the Internet creates the problem of determining the circle of persons entering into legal relations with the consumer. In particular, the development of freelance activities, an increase in the volume of remote w

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Randi Randi. "Tanggung Jawab Keperdataan Terkait Wanprestasi Pasal 7 Huruf F UU No. 8 Tahun 1999 Tentang Perlindungan Konsumen." ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora 1, no. 3 (2023): 173–84. http://dx.doi.org/10.59246/aladalah.v1i3.345.

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Civil liability related to default gives consequences to the seller or service provider, where the consumer has the right to ask for compensation or fulfillment of the rights agreed in the contract. The purpose of this research is to examine civil liability related to default in Article 7 Letter F of Law no. 8 of 1999 concerning Consumer Protection. In this study the authors used normative juridical legal research methods, by giving the main role to the study of documents and comprehensive analysis of secondary data. Civil liability related to default provides protection to consumers in the fa

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Nekoteneva, M. V. "E-COMMERCE AND SOME OF THE FEATURES OF CONSUMER PROTECTION RIGHTS UNDER EU LAW." Lex Russica, no. 11 (November 22, 2019): 140–45. http://dx.doi.org/10.17803/1729-5920.2019.156.11.140-145.

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The paper deals with the problems of consumer protection rights in the distance selling and service provision, e-Commerce under the law of the European Union (the main and additional requirements for the information provided at various stages of the agreement; the consequences of non-fulfillment of the information obligations by the counterparties of the consumer provided by the EU law). The provisions of the acts of primary and secondary law of the European Union affecting the regulation of consumer protection rights in the distance selling and provision of services, e-Commerce are analyzed.

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Panjaitan, Nurasiah, and Hasbi Febriansyah Sihotang. "ANALISIS PENGARUH HUKUM PERLINDUNGAN KONSUMEN TERHADAP TANGGUNGJAWAB KELALAIAN DAN KESALAHAN PRODUSEN." Al Qadhi 1, no. 2 (2023): 126–36. http://dx.doi.org/10.62214/jaq.v1i2.153.

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The aim of this research is to analyze the impact of consumer protection laws on producer negligence and errors. Consumer protection is an important aspect of law which aims to protect consumer rights and ensure that producers are responsible for the products they produce. Analysis of legal documents, case studies, and literature reviews will be the research methods used to gain an in-depth understanding of legal provisions related to producer responsibility and consumer protection. The focus of this research is the applicable law from a consumer protection perspective and how this law impacts

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Rezky Saftiaan, Indah Harlina, and Jum Anggriani. "The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled." Jurnal Smart Hukum (JSH) 3, no. 1 (2024): 48–52. http://dx.doi.org/10.55299/jsh.v3i1.1018.

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The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection

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10

Perry, John. "The provision of information on consumer rights: British experiences." Journal of Consumer Policy 9, no. 3 (1986): 345–58. http://dx.doi.org/10.1007/bf00380304.

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Lebedev, V. A., and E. I. Lebedeva. "Time to change the terms of the contract for the provision of paid medical services: a note to the accountant." Buhuchet v zdravoohranenii (Accounting in Healthcare), no. 11 (November 7, 2022): 43–56. http://dx.doi.org/10.33920/med-17-2211-05.

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The law enforcement practice is considered, including in the field of paid medical services, concerning violations of consumer rights, including misleading the consumer about the actual quality and volume of additional services, the alternative possibility of their provision free of charge, limitation of the contractor’s liability, changes in the pre-trial procedure and jurisdiction of the dispute. A comparative analysis of the dynamics of legislation aimed at protecting consumer rights has been carried out: amendments to Article 16 of the Law “On Consumer Rights Protection” since September 1,

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Kamardina, Y. V., and D. V. Mohukalo. "PROTECTION OF CONSUMER RIGHTS IN ELECTRONIC COMMERCIAL TRANSACTIONS: LEGAL PRINCIPLES AND MECHANISMS OF APPLICATION IN UKRAINE." Vìsnik Marìupolʹsʹkogo deržavnogo unìversitetu. Serìâ: Pravo 14, no. 27 (2024): 62–70. http://dx.doi.org/10.34079/2226-3047-2023-14-27-62-70.

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The relevance of the article is due to the fact that in modern conditions, consumers face various types of threats when buying or receiving services via the Internet. In such difficult conditions, the state must ensure the rights of consumers. The purpose of the study is to determine the mechanisms that the state should implement or has implemented to protect consumer rights in the field of electronic commerce in Ukraine. The article analyzes the legal field regulating the protection of consumer rights in the field of electronic commerce, describes and analyzes the mechanisms used by the state

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Anwar, Saeful, Sri Rokhilnasari, Ayus Ahmad Yusuf, and Irfan Azis. "Protection of Consumer Rights in Online Transactions from the Perspective of Positive Law on Consumer Protection and the Compilation of Sharia Economic Law." Eduvest - Journal of Universal Studies 4, no. 5 (2024): 4481–6688. http://dx.doi.org/10.59188/eduvest.v4i5.1478.

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This research is motivated by a phenomenon that business actors in buying and selling online often provide unclear information. This research is a library research on consumer legal protection in online buying and selling according to Law No. 8 of 1999 and consumer protection in online buying and selling according to the Compilation of Sharia Economic Law and comparison of consumer protection in online buying and selling according to UUPK and KHES. The results showed that, Legal protection of consumers in online buying and selling according to Law No. 8 of 1999 is not fully realized, because m

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Jintcharadze, Nukri. "Liability of Quasi-Manufacturers for Provision of Information in Disability Accessible Formats in Distance Consumer Contracts – Comparative Perspective." Teisė 134 (May 27, 2025): 61–80. https://doi.org/10.15388/teise.2025.134.5.

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This article aims to assess regulations on consumer rights in relation to the provision of information in disability-accessible formats by the relevant Georgian and international legislation in force. In particular, the article, through comparative analysis, describes distinctive matters of combating discrimination in consumer relationships, including case law and regulations of the EU and the United Nations. The article discusses liability of quasi-manufacturers derived from failure to fulfil duties of information in consumer distance contracts concluded with consumers with disabilities. In p

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Hudyma, M. M., and M. M. Hudyma-Pidverbecka. "Consumer rights protection in contracts for providing tourism services with a foreign element (in the context of the European Union)." Analytical and Comparative Jurisprudence, no. 1 (March 1, 2025): 174–82. https://doi.org/10.24144/2788-6018.2025.01.28.

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The scientific publication examines the issue of consumer rights protection in contracts for the provision of tourism services with a foreign element in the European Union and Ukraine. It is emphasized that consumers of tourism services are in a weaker position compared to tourism companies, thus necessitating a balanced approach to the regulation of such relationships. The publication analyzes the normative definitions and interpretations of the concepts of «consumer» and «consumer contract» in EU law and the case law of the European Court of Human Rights. The innovations of the Rome I Regula

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Vieyra Villala, Maria Isabel, Mariela Alava Macias, and Michael Jose Ortega Tambaco. "Violation of consumer rights in the public electricity service in Guayaquil, 2022." Revista Tecnológica Ciencia y Educación Edwards Deming 9, no. 2 (2025): 135–46. https://doi.org/10.37957/rfd.v9i2.159.

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The present study has as a general objective to elaborate a legal analysis on the rights of the consumers of the public electricity service from the Constitutional and Legal context that allows to demonstrate if there is or is not a violation of rights before the provision of this service. For this purpose, an exhaustive search has been carried out on the figures, conceptions and theoretical constructions on the right to the consumer and the quality that they must generate in the provision of this service. For this, adequate research methods were used that allowed knowing the perception of the

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Silva Junior, Paulo Roberto Costa da. "DA RESPONSABILIDADE CIVIL E O DIREITO DO CONSUMIDOR FACE A GESTÃO DE ESTACIONAMENTOS." Revista ft 29, no. 141 (2024): 13–14. https://doi.org/10.69849/revistaft/ar10202412070913.

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This study addresses the issue of civil liability and consumer rights in the context of parking management. The objective is to analyze the legal and legal aspects involved in the provision of parking services, considering the rights and duties of the parties involved. The responsibilities of establishments offering parking services, the obligations of consumers and the legal consequences in the event of damage or incidents occurring during the parking period will be discussed. The methodology adopted in this study is based on bibliographic research and jurisprudence analysis. Legal sources wi

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Magurová, Hana, Matej Horvat, and Mária Srebalová. "Consumer Protection in the Slovak Republic and Protection of Air Passengers’ Rights." Studia Commercialia Bratislavensia 11, no. 40 (2018): 217–27. http://dx.doi.org/10.2478/stcb-2018-0016.

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Abstract The authors analyse a legal regulation of consumer protection in the Slovak Republic, comprised (among others) the Civil Code, the Act on Consumer Protection and the Act on Consumer Protection in Provision of Certain Tourism Services. They refer to the specifics of consumer law, which undermines the basic principles of private law (the principle of equality of the involved parties and the principle of the dominance of dispositive legal norms), because it primarily serves for the protection of a weaker party of the consumer agreement - a consumer. They focus on the claims of consumers

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Ikeatu, Egondu Grace, Alex Iloba Uwadinma, and Favour Onoriode Ebbah. "The Federal Competition and Consumer Protection Act of Nigeria: An Overview." Journal of International law and Jurisprudence 9, no. 1 (2024): 139–47. https://doi.org/10.5281/zenodo.14889971.

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<em>Consumer rights are those rights given to a consumer to protect him from being cheated by manufacturers of goods and services. This is achieved by consumer protection laws. Through the instrumentality of these laws, the government aims to protect the rights of consumers. There is a logical, moral, and political force in the proposition that consumers should have the right to take decisions about the allocation of resources for their own needs. This research is an overview of the Federal Consumer and Competition Act of 2018, considering most especially the provisions that contain the rights

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Dynyuk, A. O., and L. D. Meniv. "Improving the protection of consumer rights under martial law." Uzhhorod National University Herald. Series: Law 1, no. 85 (2024): 267–71. http://dx.doi.org/10.24144/2307-3322.2024.85.1.38.

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The article is devoted to the issue of improving the protection of consumer rights during the period of martial law in Ukraine. Consumers of products face new challenges that affect the provision of their basic rights and needs, including access to goods and services. Martial law creates instability in the market, rising prices, shortages of essential goods, as well as cases of unscrupulous behavior of some business entities. In such conditions, consumer rights may be systematically violated, and the possibilities of their protection may be limited due to the weakening of institutional control

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Chrestella Carissa Santoso, Natalis Anggi Saputra, and Dominikus Degeda Kola Pati. "Legal Responsibility of Unlabeled Cosmetics Business Actors from the Perspective of Consumer Protection Law." International Journal of Law, Social Science, and Humanities 2, no. 2 (2025): 187–96. https://doi.org/10.70193/ijlsh.v2i2.201.

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The circulation of unlabeled cosmetics in Indonesia has become an important issue that threatens the protection of consumer rights. Cosmetics that are not clearly labeled omit crucial and important information for consumers, such as ingredient composition, distribution license, and product expiration date. This risks jeopardizing the health and resulting in financial losses for consumers who are not adequately informed about the products they consume. In this context, the perspective of legal protection of consumers emphasizes that consumers have the right to obtain honest, clear and correct i

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LYHA, Andrii. "News in legislation about the protection of the rights of contents." Economics. Finances. Law 9, no. - (2023): 86–94. http://dx.doi.org/10.37634/efp.2023.9.20.

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The paper analyzes the New Edition of the Law of Ukraine "On the Protection of Consumer Rights" No. 3153-IX dated June 10, 2023. Based on the results of the analysis, the author outlined the main positive trends in bringing the legal norms of the new Ukrainian Law closer to the acts of European consumer law, in particular food products were returned to the sphere of consumer legislation; the terminology has been approximated, the concept of a significant drawback has been eliminated; consumers was given the right to exchange the product under warranty for the same or similar product; the decla

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NAPITUPULU, LUCY MARGARETH. "ANALISIS YURIDIS SUBROGASI DENGAN PENGALIHAN KREDIT YANG TERIKAT HAK TANGGUNGAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK. CABANG KABANJAHE." Ilmu Hukum Prima (IHP) 4, no. 1 (2021): 119–39. http://dx.doi.org/10.34012/jihap.v4i1.1635.

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All business sectors or individuals today and in the future cannot be separated from banking sector. In order to balance and harmonize this need, the role of bank is to provide loan fund through loan. Kabanjahe Branch Office of BRI, in providing loans, makes efforts and competes to create innovations to their products as their strategies to get prime consumer debtor candidate including debtors who performs loan takeover. Loan takeover that is bound with mortgage right in Kabanjahe Branch Office of BRI is the provision of new loans to consumer debtor, which aims to pay consumer debtor’s ongoing

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Zachra, Kintan Prameswari Aradea. "Legal Memorandum on the Legal Protection of Consumers on the Use of Exoneration Clauses by Transportation Services of Rosalia Indah Bus Company in the Case of Theft of Goods Reviewed Based on Consumer Protection Law." Jurnal Indonesia Sosial Sains 5, no. 09 (2024): 2432–41. http://dx.doi.org/10.59141/jiss.v5i09.1425.

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This research examines the legal protection for consumers in cases involving the use of exoneration clauses by transportation services, specifically focusing on PO Rosalia Indah's bus service. Exoneration clauses, which limit a company's liability in the event of theft or loss of goods, raise significant concerns regarding consumer rights. This study evaluates whether such clauses comply with Indonesia’s Consumer Protection Law and identifies the legal remedies available to consumers affected by such provisions. The research employs a normative juridical method, analyzing legal texts, includin

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Jing, Minghao. "A Comparative Study on the Legal Application Rules of Foreign Consumer Contracts between China and South Korea." Wonkwang University Legal Research Institute 39, no. 4 (2023): 215–25. http://dx.doi.org/10.22397/wlri.2023.39.4.215.

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The formulation of law applicable rules on foreign-related consumer contracts in private international law of China and South Korea reflects the principle of protection of the interests of the weak and the principle of autonomy of will, demonstrating the high level of protection of consumer rights and interests in private international law. China's relevant regulations pay more attention to the balance of interests between operators and consumers in foreign-related consumption relations, and apply to the connection points of the habitual residence of consumers and the provision of goods and se

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Lebedev, V. A., and E. I. Lebedeva. "The contract will protect the rights of the consumer: a note to the accountant of the medical institution." Buhuchet v sel'skom hozjajstve (Accounting in Agriculture), no. 10 (October 22, 2022): 50–60. http://dx.doi.org/10.33920/med-17-2210-06.

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Amendments to the Law of the Russian Federation “On Consumer Rights Protection”, which entered into force on September 1, 2022, are considered. The changes and significant clarifications concerned the content of the contract for the provision of paid services, namely those of its terms that violate the rights of the consumer and are unacceptable, do not generate legal consequences for the parties to the contract. These legislative innovations should be taken into account when concluding contracts for the provision of paid medical services, but they also apply to relations arising from previous

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Gargat, І. "Unfair terms in contracts involving consumers." Uzhhorod National University Herald. Series: Law 1, no. 76 (2023): 147–52. http://dx.doi.org/10.24144/2307-3322.2022.76.1.22.

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The article is devoted to the analysis of unfair terms in contracts with the participation of consumers, a practical problem that often occurs alongside the discussion of measures to strengthen the protection of consumer rights in Ukraine. The modern stage of the development of contract law involves the borrowing of the generally recognized in their effectiveness of the legislation of the EU countries. The article analyzes the problem of unfair contract terms from the point of view of the legislation of EU countries and concludes that basing the strategy of economic growth on strengtheni

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Aditya, Zaka Firma. "Halal Certification Reform under the Job Creation Law: Issues of Certificate Validity Period and Implications for Muslim Consumer Protection." Jurnal Muhammadiyah Studies 10, no. 1 (2025): 56–69. https://doi.org/10.22219/jms.v10i1.41596.

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Legal reform through Law Number 6 of 2023 concerning Job Creation has brought significant implications for the halal product assurance system in Indonesia. One of the key changes is found in Article 42, paragraph (1), which stipulates that a halal certificate remains valid indefinitely, provided there is no change in the composition of ingredients or other provisions requiring renewal. While this provision aims to streamline administrative processes and foster a conducive investment climate, it raises serious concerns from the perspective of consumer protection, particularly for Muslim consume

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Cahyatri Lisdanna Sari, Arina Saidah Putri, Sabrina Anastasya Aurelia, and Lydia Fanggi. "Implementation of Consumer Protection for Return Rights Replaced by Candy by Abel Supermarket in Telang." JUSTICES: Journal of Law 4, no. 2 (2025): 136–46. https://doi.org/10.58355/justices.v4i2.161.

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This study aims to analyze the practice of replacing change with candy or donations that occurs at Toko Abel, and its implications for the protection of consumer rights based on the Consumer Protection Law (UUPK). According to UUPK, consumers have the right to receive change according to the amount that has been paid, and replacing money with other goods that are not comparable violates the basic rights of consumers. This practice also contradicts the provisions of Law Number 7 of 2011 concerning Currency, which states that only paper and metal money are valid for use as a means of payment in

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Tuhumena, Since, Theresia Nolda Agnes Narwadan, and Sabri Fataruba. "Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce." TATOHI: Jurnal Ilmu Hukum 4, no. 9 (2024): 735. http://dx.doi.org/10.47268/tatohi.v4i9.2493.

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Introduction: The dynamics of globalization and technological advances have changed the business world significantly, especially with rapid developments in the field of electronic commerce (e-commerce). Significant growth in this field is expected to make a positive contribution to the development of Micro, Small and Medium Enterprises (MSMEs) by expanding market access.Purposes of the Research: To find out and analyze the responsibilities of MSME actors as merchants in e-commerce.Methods of the Research: The legal research method used in studying this problem is normative juridical, which is

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MUN, JUNWOO. "Improvement plan of the act on the protection of financial consumer related to local governments: focusing on the comparison of the act on the protection of financial consumer and the framework act on consumer." Legal Studies Institute of Chosun University 30, no. 1 (2023): 299–326. http://dx.doi.org/10.18189/isicu.2023.30.1.299.

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A summary of improvement plans for the act on the protection of financial consumer related to local governments is as follows. 1. Article 1(purpose) of the act on the protection of financial consumer does not contain any content related to the ‘responsibility of local governments’. Article 1 of the act on the protection of financial consumer is “this act stipulates matters to be observed regarding the business of financial product sellers and financial product advisors, and national and local governments, in order to promote the rights and interests of financial consumers and establish a

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MOLD, ALEX. "MAKING THE PATIENT-CONSUMER IN MARGARET THATCHER'S BRITAIN." Historical Journal 54, no. 2 (2011): 509–28. http://dx.doi.org/10.1017/s0018246x10000646.

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ABSTRACTThis article examines the role played by patient organizations in the making of the patient as consumer during Margaret Thatcher's term as prime minster. It details a crucial moment in the reconstitution of the relationship between state and citizen, as universal entitlements to welfare gave way to individualistic rights to, and choice of, services. Though patients had been regarded as consumers prior to this period, it was during the 1980s that the patient-consumer moved from the margins to centre-stage. By examining the activities of patient groups around three key themes – the provi

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Lebedev, V. A., and E. I. Lebedeva. "Provision of paid medical services: updating the rules." Buhuchet v zdravoohranenii (Accounting in Healthcare), no. 12 (December 12, 2022): 54–62. http://dx.doi.org/10.33920/med-17-2212-06.

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The organizational and legal aspects of the provision of paid medical services in the digital economy and the development of telemedicine technologies are considered. A comparative analysis of the provisions of the Law on Consumer Rights Protection, the Law on the Protection of Citizens’ Health, the Rules for the provision of paid medical services by medical organizations approved by the Decree of the Government of the Russian Federation dated 04.10.2012 No. 1006, as well as the draft amendments to these Rules prepared by the Ministry of Health of the Russian Federation. The analysis of the pr

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Yu, Hao. "Research on the Construction of Financial Technology "Regulatory Sandbox" Testing Consumer Loss Compensation System." Frontiers in Humanities and Social Sciences 2, no. 8 (2022): 76–86. http://dx.doi.org/10.54691/fhss.v2i8.1660.

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Fintech "regulatory sandbox" refers to a "trial and error" regulatory mode in which financial innovative products or services audited by financial regulators can conduct business tests in a real or simulated environment within a certain time and scope. After passing the test, they can be fully promoted to the financial market and included in the normal regulatory scope. Consumer protection is an important part of the design of the "regulatory sandbox". Perfect and appropriate consumer protection measures are conducive to enhancing the confidence of financial consumers, promoting the maximizati

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Rozzaq Bimantara, Aldi, and Edi Pranoto. "Perlindungan Hukum Terhadap Konsumen Yang Dirugikan Dalam Transaksi Jual Beli Barang di Online Shop." PLEDOI (Jurnal Hukum dan Keadilan) 2, no. 1 (2023): 69–78. http://dx.doi.org/10.56721/pledoi.v2i1.189.

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The use of electronic media to function as digital data in making agreements will have an impact on the performance of companies that carry out their activities using electronic media such as the internet, but agreements made via the internet do not mean they do not cause problems. This problem is with the development of crime that utilizes the internet network, namely the rise of fraud via the internet, especially in online transactions. The government's efforts to provide consumer protection have been reflected in the establishment of Law No. 6 of 19999 concerning Consumer Protection. Where

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Jacobs, Wenette, Philip N. Stoop, and René Van Niekerk. "Fundamental Consumer Rights Under the Consumer Protection Act 68 of 2008: A Critical Overview and Analysis." Potchefstroom Electronic Law Journal/Potchefstroomse Elektroniese Regsblad 13, no. 3 (2017): 301. http://dx.doi.org/10.17159/1727-3781/2010/v13i3a2692.

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South Africa was in need of a comprehensive framework of legislation, policies and government authorities to regulate consumer-supplier interaction. The Consumer Protection Act 68 of 2008, which was signed by the President of the Republic of South Africa on 29 April 2009 and published in the Government Gazette on 29 April 2009, now provides an extensive framework for consumer protection and aims to develop, enhance and protect the rights of consumers and to eliminate unethical suppliers and improper business practices. Certain areas of the common law regarding consumer rights have been codifie

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Kim, Eun-Bin, and Jong-Ha Weon. "A Case Study on Consumer Arbitration Clause and Arbitrability." Korea Association for International Commerce and Information 26, no. 2 (2024): 121–40. http://dx.doi.org/10.15798/kaici.2024.26.2.121.

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When trying to resolve disputes between companies and consumers through arbitration, companies prefer arbitration because they have the bargaining power and competitiveness to proceed with legal reviews, while consumers sometimes refuse arbitration for the purpose of protecting their rights as economically weak people. Since Korea's arbitration law does not provide special provisions for consumers in relation to the method of arbitration agreement, consumers may not be able to accurately recognize the meaning and content of the arbitration clause. But the United States recognizes arbitration f

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Didwal, Dr Aditi, and Dr Rachita Negi. "Legal and Economic Perspective of the Consumer Protection Act, 2019 in India: An Overview." International Journal of Scientific Research and Management 10, no. 08 (2022): 375–83. http://dx.doi.org/10.18535/ijsrm/v10i08.lla01.

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The industrial revolution in the international trade and commerce has brought a boom in the corporate sector, which results in a diversity of consumer goods to achieve the needs of the consumers and a mass of services have been made accessible to the consumers. But this industrial revolution had some disadvantages to the customer as it affected the business sovereignty. After independence, many laws were enacted in India for safeguarding innocent customers from unfair and restrictive trade practices sort of a false and dishonourable description regarding the character and quality of the goods.

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Ali, Paul, Evgenia Bourova, and Ian Ramsay. "The Statutory Right to Seek a Credit Contract Variation on the Grounds of Hardship: A History and Analysis." Federal Law Review 44, no. 1 (2016): 77–109. http://dx.doi.org/10.1177/0067205x1604400104.

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In this article, we focus on one of the most important statutory protections for Australian consumers in financial hardship: the right to seek a variation of a credit contract contained in s 72 of the National Credit Code. We provide a comprehensive history of this right, which has been part of Australian consumer credit law since the 1970s. Over the years, it has evolved from a very limited right to seek an extension of time to pay a debt on grounds of illness and unemployment, to a broader provision that requires credit providers to comply with a prescribed process before they can commence e

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Prasetyo, Adityo, and Wahyu Adi Mudiparwanto. "Implementasi Penerapan Perlindungan Konsumen dan Penyelesaian Sengketa Terhadap Perdagangan Pakaian Bekas di Kota Kotamobagu Sulawesi Utara." As-Syar'i: Jurnal Bimbingan & Konseling Keluarga 6, no. 2 (2024): 2330–54. http://dx.doi.org/10.47467/as.v6i2.7113.

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Consumer protection is a form of protection based on law created to protect consumers and fulfill consumer rights. This research aims to implement it for consumers who feel disadvantaged and how to resolve disputes between consumers and business actors. In this research there is a normative empirical method. The results of this research state that there are losses experienced by consumers from the use of goods/or services from business actors, ultimately resulting in disputes between the two parties. Therefore, consumers do not get their rights as consumers and business actors do not carry out

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Samoylenko, Georhii. "Provision of passenger rights: problem of collision of civil and consumer legislation." Herald of Zaporizhzhia National University. Jurisprudence, no. 2 (2018): 33–41. http://dx.doi.org/10.26661/2616-9444-2018-2-04.

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Srivastava, Vikas, and Prof Dr Meenu Gupta. "UNDERSTANDING THE LACK OF TRANSPARENCY IN INSURANCE CONSUMER PROTECTION." International Scientific Journal of Engineering and Management 03, no. 08 (2024): 1–17. http://dx.doi.org/10.55041/isjem02106.

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This research paper delves into the intricacies surrounding consumer protection in the Indian insurance sector, focusing on the interplay between regulatory frameworks, legal provisions, and industry practices. Through a comprehensive analysis, the paper explores the Consumer Protection Act 2019, the Rights of Consumers under this Act, the Protection of Policyholders' Interest Regulations 2017, the recent judicial verdicts shaping consumer rights, and the overarching Insurance Act 1938. By examining key provisions, regulatory mechanisms, and case law, the paper aims to elucidate the challenges

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Sadovskiy, Vladimir, Vyacheslav Kupryahin, and Vladimir Sergeev. "PREDICTION OF CONSUMER ACTIONS IN THE IMPROPER PROVISION OF DENTAL SERVICES." Actual problems in dentistry 18, no. 2 (2022): 188–92. http://dx.doi.org/10.18481/2077-7566-2022-18-2-188-192.

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Subject. Settlement of disputes between consumers and providers of dental services related to their inadequate quality is a complex multifactorial problem. The successful solution of this problem can be helped by a predictive algorithm of consumer actions, built taking into account three important factors: 1) the time for making a decision about the nature of consumer actions; 2) the leading motive of the consumer when he decides on the nature of his actions; 3) the most likely options for the consumer to protect their rights in a dispute related to the improper provision of dental services.&#

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Selan, Dicky Kolodikson, Agustinus Hedewata, and Husni Kusuma Dinata. "Pelaksanaan Eksekusi Barang Jaminan Pada PT. Nusa Surya Ciptadana Cabang Soe Dalam Perspektif Undang-Undang Nomor 42 Tahun 1999 Tentang Jaminan Fidusia." Artemis Law Journal 2, no. 1 (2024): 30–41. https://doi.org/10.35508/alj.v2i1.16207.

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Consumer financing is an agreement between a finance company and a consumer. The existence of financing institutions in legislation number 42 of 1999 in relation to the provision of guarantees if consumers or debtors neglect obligations or default creditors can carry out execution of fiduciary collateral objects. However, in practice, in making withdrawals and sales, there is still often legal uncertainty and balance between the debtor's rights and creditors' benefits from the results of the execution of fiduciary guarantees. The benefit of the research is as a reference for writers and inform

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Khan, Kishwar, and Sarwat Mansoor. "A Strategy for Consumer Protection in Pakistan." Pakistan Development Review 35, no. 4II (1996): 1003–17. http://dx.doi.org/10.30541/v35i4iipp.1003-1017.

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Government is relying increasingly on the market mechanism for economic management. The underlying perfect competition model assures maximum welfare of consumer, but assumptions of the model do not hold in real world. Consumer is central to economic activity but at the same time is vulnerable to exploitation by producers, misleading information, ignorance of his rights and non-availability of redress mechanism. Markets may be competitive but the consumers may suffer on account of imperfect information, search and transport costs needed to make satisfactory choices. This creates the need for go

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Mifta Nur Feriska. "KEBEBASAN BERKONTRAK DAN PERLINDUNGAN KONSUMEN DALAM PERJANJIAN SEWA MENYEWA PADA SEBUAH KESEIMBANGAN HUKUM." JOURNAL SAINS STUDENT RESEARCH 1, no. 1 (2023): 893–902. http://dx.doi.org/10.61722/jssr.v1i1.415.

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This research discusses the balance between freedom of contract and consumer protection in the context of rental agreements. The main focus is on how the law creates a balanced framework to ensure justice and equal rights for the parties involved. First of all, the basic meaning of a rental agreement is presented based on Article 1548 of the Civil Code, with four mandatory elements that must be fulfilled. Freedom of contract, as a basic principle, gives the parties involved the ability to determine and carry out agreements according to their wishes, but remains limited by legal, ethical and mo

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Okechukwu Ukwueze, Festus, and Justin Ibegbulem. "DECONSTRUCTING NIGERIA’S DATA PROTECTION REGIME FROM CONSUMER PROTECTION PERSPECTIVE." Law, State and Telecommunications Review 13, no. 1 (2021): 94–118. http://dx.doi.org/10.26512/lstr.v13i1.31850.

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Purpose – The purpose of this paper is to make a case for the recognition of privacy and personal data protection as species of consumer rights in Nigeria in line with the revised United Nations Guidelines for Consumer Protection (UNGCP) by amending existing laws or enacting a new law to provide for personal data protection regime for consumers. Methodology/Approach/Design – The study follows a structured review of relevant extant legislation on consumer protection and personal data protection, namely the Federal Competition and Consumer Protection Act 2018 (FCCPA) and the Nigeria Data Protect

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Kumar Premi, Jitendra. "Anthropological Approaches to the Study of Buying Behavior and Consumers Rights of Rural and Tribal Consumers in India: An Appraisal." Indian Journal of Research in Anthropology 5, no. 2 (2019): 57–64. http://dx.doi.org/10.21088/ijra.2454.9118.5219.1.

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Business anthropology has emerged recently as a professional sub-field that joins together several streams of literature related to multiple dimensions of the business enterprise. A consumer is the one who pays something to consume goods and services produced. As such, consumers play a vital role in the economic system of a nation. The aims and objectives to be considered are as follows; to identifying cultural and socio-economic determinants which affect the buying behavior of rural and tribal consumers in the backward and tribal villages of India, to explore the awareness regarding legal pro

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Azam, Muhammad, Saleh Hashem Al-Farjani, Anis Mashdurohatun, Atta Elsonbaty, and Mohammed Abdullah Salman. "E-Contract Withdrawal Rights in E-Commerce: A Comparative Analysis of the Egyptian Consumer Protection Law and Islamic Jurisprudential Perspectives." Ulul Albab: Jurnal Studi dan Penelitian Hukum Islam 8, no. 2 (2025): 215. https://doi.org/10.30659/jua.v8i2.44766.

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This study examines the E-Contract Withdrawal Rights in E-Commerce under Egyptian Consumer Protection Law No. 181 of 2018, from the perspective of Islamic jurisprudence. The research problem focuses on the challenges of applying the right of withdrawal in e-commerce, especially concerning the consumer's ability to cancel a contract after online purchases without prior physical inspection of goods. The objectives are to clarify the conceptual framework, legal foundations, and practical implications of the right of withdrawal in both Islamic and Egyptian legal systems, and to assess its effectiv

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Prokop, Krzysztof. "REALIZATION OF THE RIGHT TO ENSURE A HIGH LEVEL OF CONSUMER PROTECTION IN THE EUROPEAN UNION." Kwartalnik Prawa Międzynarodowego IV, no. IV (2024): 225–40. http://dx.doi.org/10.5604/01.3001.0054.4287.

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The subject of the article is the realization of the right to ensure a high level of consumer protection in the European Union. The basis for constructing this law is Art. 38 of the Charter of Fundamental Rights of the European Union, the provisions of the Treaty on the Functioning of the European Union and EU directives defining the subject of consumer law. The article discusses the normative basis for the protection of consumer rights in European Union law. Selected standards of consumer rights protection in the case law of the Court of Justice of the European Union were discussed, too. The

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