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1

Nurhayati, Yati. "Dampak Pengoperasian Perusahaan Angkutan Udara PT. Pasific Royale Airways Terhadap Persaingan Jasa Angkutan Udara." WARTA ARDHIA 38, no. 3 (2017): 224–39. http://dx.doi.org/10.25104/wa.v38i3.197.224-239.

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The Study On The Effect Of Airline Company Operation Of PT Pacific Royale Airways Toward Air Service Competition is an evaluation of PT Pacific Royale Airways which has just been operated in terms of how far the market share achieved by the company during its operations in Sam Ratulangi Airport Manado is. From the Market Share analysis result, the number of available seats for Manado-Jakarta route in Sam Ratulangi Airport Manado provided by PT Garuda Indonesia Airways is 19.05%, PT Lion Mentari Air is 60.70%, PT Metro Batavia Air is 13.15%, and PT Sriwijaya Air is 7.10%. Meanwhile, national ma
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2

Dheslinski Zenidah. "StrategivPemasaran Penerbangan Konsep Low Cost Carrier (LCC) Dan Daya Persaingan Perusahaan di PT. Lion Air Cabang Banjarmasin." Jurnal Multidisiplin Madani 2, no. 4 (2022): 1587–96. http://dx.doi.org/10.55927/mudima.v2i4.265.

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This study aims to describe the flight strategy on flights that have the low-cost carrier concept and the theory of business competition in Lion Air, a representative of Banjarmasin. The research was conducted on September 1, 2021 to September 30, 2021 at PT. Lion Air Banjarmasin Branch by conducting this Data Collection Method in the form of Interviews, Observations/observations and Documentation of the General Manager of Lion Air, Lion Air employees and marketing sales at PT. Lion Air branch located in Banjarmasin. The results of this Marketing Strategy Research implemented by Lion Air Compa
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3

Amali, Muhammad Thoyib. "STRATEGI KOMUNIKASI KRISIS PUBLIC RELATIONS PT. LION MENTARI AIRLINES DALAM MERESPON KASUS KECELAKAAN PESAWAT LION AIR JT610." Jurnal Audience 2, no. 2 (2019): 116–34. http://dx.doi.org/10.33633/ja.v2i2.2709.

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AbstrakLion Air penerbangan JT610 yang beroperasi dari Jakarta ke Pangkal Pinang jatuh 13 menitsetelah lepas landas pada 29 Oktober 2018 lalu menewaskan seluruh penumpang dan awakpesawat yang berjumlah 189 orang. Kecelakaan ini menyebabkan krisis yang menjadi perhatianpublik terhadap maskapai penerbangan yang telah banyak dikeluhkan oleh pelanggan terkaitmanajemen pelayanan mereka. Menggunakan metode kualitatif deskriptif berdasarkanSituational Crisis Communication Theory (SCCT) dengan data yang dikumpulkan melaluidokumen berupa press release dan pemberitaan terkait kecelakaan tersebut, peneli
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4

Yarlina, Lita. "Kompetisi Maskapai Penerbangan Dalam Menyediakan Jasa Angkutan Udara Rute Ambon-Makassar." Warta Penelitian Perhubungan 26, no. 5 (2019): 293. http://dx.doi.org/10.25104/warlit.v26i5.892.

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Pertumbuhan jasa angkutan udara di Propinsi Maluku yang setiap tahun meningkat, menyebabkan maskapai penerbangan yang beroperasi menerapkan berbagai strategi dalam menghadapi kompetisi untuk memberikan pelayanan jasa angkutan udara kepada penumpang secara maksimal. Kajian dilakukan di Ambon dengan responden 180 penumpang PT. Citilink dan PT. Sriwijaya Air dan PT. Lion Air dengan rute Ambon - Makassar. Analisisnya menggunakan konsep dariWheelen hunger, yaitu matrik GE (General Electrik) atau 9 cells matrik. Hasil kajian menunjukkan PT. Citilink dan PT. Sriwijaya Air berada pada sel 3 dimana per
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Poerwanto, Eko, Nikolaus Meo Dhaka, and Riani Nurdin. "ANALISIS PERBANDINGAN KEPUASAN PENUMPANG PADA MASKAPAI PENERBANGAN YANG BEROPERASI DI BANDARA SO’A." Vortex 4, no. 1 (2023): 15. http://dx.doi.org/10.28989/vortex.v4i1.1422.

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Bandara Udara So’a Bajawa merupakan salah satu bandara udara domestik di pulau Flores kabupaten Ngada, NTT. Terdapat 3 maskapai komersil yang beroperasi di bandara So’a dan tergolong dalam kategori low cost carrier (LCC) yaitu PT. Lion Air, PT. Citilink, dan PT. TransNusa Aviation Mandiri. Bandara Udara So’a bajawa merupakan salah satu bandara udara domestik di pulau Flores kabupaten Ngada, NTT. Terdapat 3 maskapai komersil yang beroperasi di bandara So’a dan tergolong dalam kategori low cost carrier (LCC) yaitu PT. Lion Air, PT. Citilink, dan PT. TransNusa Aviation Mandiri. Kualitas layanan y
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6

Wulandari Fadia Agustin. "Analisis Strategi Pemasaran Berkonsep Low Cost Carrier (LCC) Untuk Meningkatkan Daya Saing Dengan Pendekatan Analisis Swot (Studi Pada Maskapai Penerbangan di PT.Lion Air)." Jurnal Multidisiplin Madani 2, no. 4 (2022): 1795–806. http://dx.doi.org/10.55927/mudima.v2i4.296.

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This study aims to determine the marketing strategy carried out by the Lion Air airline with the concept of Low Cost Carrier and to know the SWOT analysis of the marketing strategy to increase the competitiveness of Lion Air. This study uses qualitative methods, data collection with documentation, observation and interview techniques. Source of data comes from primary data through interviews with managers of Pt. Lion Air, while secondary data was extracted from the internet site. The results of the strategy used by Lion Air airline with the Low Cost Carrier concept have been going well and bec
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7

Lukiana, Lukiana. "Pelayanan PT. Lion Mentari Air Rute Jakarta - Yogyakarta." WARTA ARDHIA 37, no. 3 (2011): 261–75. http://dx.doi.org/10.25104/wa.v37i3.171.261-275.

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The growth number of passenger of air transportation increased rapidly as an indicator of industrial development of air transport services must be balanced with the service and information from the airlines' services to service users in order to feel the services delivered as expected. Airline companies should be able to provide services as required passengers who have different characters. Services provided by the airlines in carrying out its activities are divided into 3 (three) groups: service with a maximum standards (full service), service with a medium standards (medium service) and serv
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8

Wistiasari, Devina, Golan Hasan, Fidia Fidia, Peter Macnico, Mutiara Kamilatunnaimah, and William William. "Analisa Fenomena Delay Penerbangan dan Kualitas Pelayanan PT. Lion Mentari Airlines." Ilmu Ekonomi Manajemen dan Akuntansi 4, no. 1 (2023): 151–64. http://dx.doi.org/10.37012/ileka.v4i1.1567.

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Indonesia, sebagai negara dengan 17.508 pulau, menghadapi tantangan besar dalam memberikan transportasi bagi penduduknya. Oleh karena itu, transportasi udara menjadi sangat penting bagi perekonomian negara, di mana maskapai penerbangan berbiaya rendah menjadi pilihan utama. Namun, maskapai penerbangan seperti Lion Air dikenal dengan service quality yang buruk dan sering mengalami masalah operasional, seperti penundaan penerbangan dan pelayanan yang buruk. Penelitian ini dilakukan untuk menganalisis manajemen operasional dan hubungan pelanggan Lion Air melalui teori total quality management dan
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9

Utami, Wanda Yulia. "PENGARUH KUALITAS PELAYANAN, KEPUASAN PELANGGAN, DAN CITRA PERUSAHAAN TERHADAP KEPUTUSAN MENGGUNAKAN TRANSPORTASI UDARA. ( Studi Kasus Pada PT. Lion Mentari Airlines di Bandara Soekarno Hatta Tangerang )." EKONOMI BISNIS 27, no. 1 (2021): 586–600. http://dx.doi.org/10.33592/jeb.v27i1.2079.

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Penelitian ini dilakukan dengan tujuan untuk menganalisis Pengaruh variabel (X1) yaitu Kualitas Pelayanan terhadap variabel (Y) yaitu Keputusan Menggunakan Transportasi Udara Lion Air. Pengaruh variabel (X2) yaitu Kepuasan Pelanggan terhadap variabel (Y) yaitu Keputusan Menggunakan Transportasi Udara Lion Air, dan Pengaruh variabel (X3) yaitu Citra Perusahaan terhadap variabel (Y) yaitu Keputusan Menggunakan Transportasi Udara Lion Air. Pengaruh variabel (X1) yaitu Kualitas Pelayanan, variabel (X2) yaitu Kepuasaan Pelanggan, variabel (X3) yaitu Citra Perusahaan, secara simultan terhadap variab
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10

S, Lukiana. "Konsumsi Bahan Bakar Maksimum Maskapai Penerbangan Lion Air Untuk Memenuhi Tingginya Permintaan Penerbangan Domestik." Warta Penelitian Perhubungan 24, no. 1 (2019): 52. http://dx.doi.org/10.25104/warlit.v24i1.983.

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ABSTRACTLion Air is a p1ivate airli11e tlzat serves tlze largest domestic airline in Indonesia, Tlze airline already serves 28 domestic routes a11d routes 4 i11temasio11al. Tlze lziglz lroel of airline service on domestic flights Lion Air needs to be supported with the amount of Juel. Therefore, it is necessary to discuss the maximum airline fuel consumption in order to meet the high demand for domestic flights. The result of the study shaved that the maximum consumption of Juel required by the PT. Lion Air roen; day for 11 288 Kl. Key Words: Juel consumption, Lion Air, domestic flight
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11

Mardoko, Arman. "Tingkat Kepuasan Penumpang Terhadap Layanan Maskapai Penerbangan PT. Lion Air Rute Mamuju – Jakarta." WARTA ARDHIA 41, no. 1 (2017): 19. http://dx.doi.org/10.25104/wa.v41i1.141.19-28.

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Airlines as the operator of air transportation are in charge in providing services to the people as the user of air transportation. The purpose of this study is to measure the level of satisfaction (perception) and the interests of the passenger on Mamuju – Jakarta route. Both quantitative and qualitative methods were used in this study. The result of CSI calculation for PT. Lion Air/Wings Air is 68,10 %, which is classified as poor criteria. Airline services that have to be improved are the response of the airline over compensation if delay occurred (15 minutes, 30 minutes and 60 minutes) and
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12

Priyono and Suheriyatmono. "Influence Satisfaction, Compensation and Work Discipline the Employee Performance at PT. Lion Air in Batam." Review of European Studies 8, no. 4 (2016): 95. http://dx.doi.org/10.5539/res.v8n4p95.

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<p>This study aimed to analyze the extent to which the effect of satisfaction, compensation and discipline on the performance of employees at PT. Lion Air in Batam as well as to analyze the most dominant variables affect the performance of employees at PT. Lion Air in applying Batam. For goal then used descriptive analysis, multiple regression analysis, validity and reliability test and partial test and test simultaneously.</p>From the results of the regression equation the influence of variables (job satisfaction, compensation and working discipline) with the performance of employ
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13

Lukiana, Lukiana. "Pangsa Pasar Penumpang Maskapai Lion Air di Bandara Pattimura Ambon." WARTA ARDHIA 39, no. 4 (2013): 294–304. http://dx.doi.org/10.25104/wa.v39i4.126.294-304.

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Increasing number of Airline companies in Indonesia result in increasing domestic market share competition. One of the airline in Indonesia is Lion Air which has a large fleet. One of the airport that has a growth rate of air transport demand is Pattimura airport in Ambon. The aim of this research was to determine the Strenght, Weaknesses, Opportunities and Threat (SWOT) of Lion Air in Pattimura Airport, Ambon. The goal is to provide an input to Lion Air in order to maintain and increase the air transport services in Pattimura Airport. This research used Diskriptif Quantitative analysis and SW
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14

Rizki, Yuke Sri. "Peran Maskapai Penerbangan Berbiaya Murah/Low Cost Carrier (LCC) di Bandara Adisutjipto-Yogyakarta Untuk Mendukung Peningkatan Jumlah Wisatawan Domestik." WARTA ARDHIA 39, no. 2 (2013): 146–67. http://dx.doi.org/10.25104/wa.v39i2.115.146-167.

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Indonesia has many and varied tourism destinations. Tourism sector is one of the five sectors which has the largest foreign exchange. One of transportation mode supporting the growth of tourism is air transportation mode. One service provided by air transportation is the low cost airlines or the Low Cost Carrier (LCC). The aim of this study is to determine the role of LCC in Adisutjipto Airport Yogyakarta in increasing number of domestic tourist. This study using descriptive analysis and qualitative analysis. The results showed, PT. Lion Air was a LCC which bring the highest number of domestic
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15

Rizki, Yuke Sri, and Dina Yuliana. "Penelitian Kepuasan Pengguna Jasa Terhadap Pelayanan PT. Lion Air di Bandara Djalaluddin - Gorontalo." Warta Penelitian Perhubungan 23, no. 1 (2019): 27. http://dx.doi.org/10.25104/warlit.v23i1.1049.

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Impravement of passenger service at PT.Lion Air must be considered in order to meet desires and expectations of airlines services users. Research of Satisfaction Service User of Lion Air had taken sampling at the Djalaluddin - Airport Gorontalo. The number of sampling was 200 pasangers. The objective of the study is to determine the level of air transport services by PT. Lion Mentari Air during pre flight, in flight and post flight. Analysis method used the quadrant analysis by comparing the satisfaction value and expectations of the airline passenger. The study results showed that the attribu
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16

Samsudin, Mulyana, Hagni Wijayanti, and Sri Setyaningsih. "OPTIMASI BIAYA DISTRIBUSI AIR MINUM DALAM KEMASAN MENGGUNAKAN ALGORITMA ANT COLONY SYSTEM (Studi Kasus : PT. Tirta Investama Cibinong)." Interval : Jurnal Ilmiah Matematika 1, no. 2 (2021): 77–89. http://dx.doi.org/10.33751/interval.v1i2.4554.

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Aqua is a brand of bottled drinking water produced by PT Aqua Golden Mississippi Tbk. The products produced by PT Aqua Golden Mississippi Tbk are distributed by PT Tirta Investama Cibinong. PT Tirta Investama Cibinong distributed the 15 stores spread across several areas, the distribution of the 15 existing stores could be done by various routes. In its distribution activities, the company does not yet have an optimal route, so the most optimal route is needed so that the costs incurred are minimum. Ant Colony System Algorithm is a method that aims to find the best path in a distribution probl
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17

Hardono, Joko, Dian Friana Hidayat, and Abdul Galih Wicaksono. "Penjadwalan Ulang Penerbangan Pesawat Boeing 737-800NG PT. Lion Mentari Airlines di Bandara Soe-Ta Dengan Metode Hungarian." Journal Industrial Manufacturing 8, no. 1 (2023): 51. http://dx.doi.org/10.31000/jim.v8i1.8084.

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The Covid-19 outbreak that has spread throughout the world has resulted in a significant reduction in the number of users of the aircraft mode of transportation. The decline in the number of passengers was also experienced by PT. Lion Mentari Airlines or often known as Lion Air. This of course will have an impact on decreasing the company's revenue thereby reducing the Company's ability to pay for the rental costs of several of its aircraft. It is necessary to reschedule aircraft flights to increase aircraft optimization so that existing passenger services can be met with a smaller number of a
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18

Suprapty, Rika, R. Syamsuddin, and Maria Asri. "The Influence of the Selection System, Training and Job Satisfaction on Employees Performance on PT Lion Air Group of Mutiara Sis Al-Jufri Palu Airport before the Pandemic Covid 19." Jurnal Ekonomi Akuntansi dan Manajemen 19, no. 2 (2020): 111. http://dx.doi.org/10.19184/jeam.v19i2.17636.

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This study aims to determine and analyze the effect of the selection, training and employment systems. satisfaction both collectively and partially on the performance of employees at PT Lion Air Group from Mutiara Sis Al-Jufri Airport, Palu before the pandemic covid - 19. Data was collected through direct observation and surveys by distributing questionnaires and interviews to employees of PT. Lion Air Group Mutiara Sis Al-Jufri Palu before the pandemic covid -19 to become a plague in Indonesia. The analytical method used is multiple linear regression analysis. The test results show that the s
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Yuliana, Dina, and Yuke Sri Rizki. "Analisa Segmen Penumpang Angkutan Udara Niaga Berjadwal Dalam Negeri." Warta Penelitian Perhubungan 22, no. 11 (2010): 1185–97. http://dx.doi.org/10.25104/warlit.v22i11.1154.

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Air transport business in Indonesia is undergoing rapid changed, the cxmqrition is rery high rehreenthe national air transport companies. The research used descriptire statistics and Kruskal - Wallis test,The results showed that PT.Garuda Indonesia Airlines passenger the most widely journetj in orderbusiness (52.4%) with m;erage inromes above 10 million rupiah (78.2%), PT. lion Air passengerjournetj fur the purpose official. task (27.1%) due to lower prices (32.4%). PT. Batavia Air passengerjournetj fur the purpose of school I studies (40.7%) due to ease of getting tickets (36.5% ), PT. Mandal
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Silaban, Jerry Mena Prima, and Rony Setiawan. "Stimulasi Iklim Organisasi Pada Kepuasan Kerja Karyawan PT. Lion Air." Sanskara Manajemen Dan Bisnis 1, no. 03 (2023): 124–31. http://dx.doi.org/10.58812/smb.v1i03.139.

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Keprimaan kinerja perusahaan yang bisnis utamanya adalah menyediakan jasa kepada pelanggannya, sangat ditopang oleh kontribusi positif dari setiap karyawannya. Para karyawan yang memiliki sikap kerja konstruktif, seperti kepuasan kerja, akan lebih termotivasi untuk memberikan layanan terbaik mereka, yang tidak hanya berfaedah bagi dirinya, juga kepada perusahaan tempat mereka bekerja. Salah satu faktor pemelihara dan pendorong kepuasan kerja karyawan adalah iklim organisasional. Melibatkan penelusuran literatur-literatur pendahulu, wawancara dengan representasi perusahaan, dan survei kepada li
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Rizki, Yuke Sri, and Rosidin Samsudin. "Kinerja Ketepatan Waktu Maskapai Penerbangan Berjadwal di Bandara I Gusti Ngurah Rai-Bali." Warta Penelitian Perhubungan 26, no. 6 (2019): 333. http://dx.doi.org/10.25104/warlit.v26i6.908.

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Saat ini masih sering terjadi keterlambatan keberangkatan pesawat udara oleh beberapa maskapai penerbangan yang pada dasarnya sangat merugikan pengguna jasa. Penelitian ini bertujuan untuk mengetahui faktor-faktor yang mempengaruhi tingkat ketepatan waktu/on time performance (OTP) maskapai penerbangan berjadwal di Bandara I Gusti Ngurah Rai-Bali. Analisis yang digunakan pada kajian ini menggunakan metode Fishbone Diagram. Responden adalah penyelenggara Bandara I Gusti Ngurah Rai-Bali dan 5 (lima) maskapai penerbangan terdiri dari PT. Garuda Indonesia, PT. Lion Air, PT. Air Asia, PT. Merpati Nu
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22

Yarlina, Lita. "Pangsa Pasar (Market Share) Logistik /Kargo oleh Perusahaan Jasa Angkutan Udara yang Beroperasi di Bandar Udara Internasional Sepinggan Balikpapan." WARTA ARDHIA 39, no. 2 (2013): 113–27. http://dx.doi.org/10.25104/wa.v39i2.113.113-127.

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Growth of air freight logistics/ cargo in Indonesia, especially in East Kalimantan is very high in the 5 (five) years so that the need for air freight logistics services company is also very high. At this time, cargo/ logistics from and to the outside Balikpapan are served by air cargo transportation service/ logistics services company and scheduled commercial air transport. The purpose of this study is to look at the market share of air freight logistics / cargo in Sepinggan Balikpapan International Airport. 87.08% to 95.15% market share is still dominated by scheduled commercial air transpor
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Ignes Ambarwati, Mochammad Mirza, Ari Suseno, and Alamsyah Alamsyah. "Peran Public Relations dalam Mengatasi Manajemen Krisis." MASMAN : Master Manajemen 2, no. 1 (2023): 18–26. http://dx.doi.org/10.59603/masman.v2i1.256.

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PT. Lion Mentari Airlines (Lion Air) was founded on November 15 1999 and began operations on June 30 2000. By serving flight routes from Jakarta to Pontianak using Boeing 737-200 type aircraft. Lion Air has a philosophy that consumers are truly sovereign (consumer sovereignty) with the slogan "We make people fly". On one of the social media platforms which is currently in the spotlight for the wider community, namely Tiktok, there is a report that has attracted the attention of netizens about the derailment of one of the planes from the Batik Air airline, which is a subsidiary of the Lion Grou
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Amri, Ferian, and Masydzulhak Djamil Mz. "Antecedents That Influence Employee Performance in PT Lion Air with Organizational Culture as a Mediation Variable." Jambura Science of Management 5, no. 1 (2023): 24–39. http://dx.doi.org/10.37479/jsm.v5i1.15702.

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This study aims to determine and analyze the effect of motivation and career development on employee performance and the organizational culture of PT Lion Air employees. This quantitative research takes place in PT Lior Air with 100 empolyees as the research sampel. The data collected by online qustionare and the analysis technique using statistical method ed by SmartPLS 3.0. Development have positive impact on corporate culture. Motivation have positive impact on employee performance. Meanwhile, Career development have no impact employee performance. Also Organizational culture have no impact
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Purnama, M. Herry, and Susanti Susanti. "Kajian Dampak Kenaikan Harga Avtur Terhadap Keuntungan Pendapatan Maskapai Penerbangan (Rute Jakarta-Yogyakarta)." Warta Penelitian Perhubungan 24, no. 2 (2019): 127. http://dx.doi.org/10.25104/warlit.v24i2.1002.

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Assessment of tire Tariff Schedules Commercial Scheduled Air Transport Related to Fuel Price illcrease Aircraft illtematio1wl Ai1port Yogyakarta Adi Sucipto is to know haw the effect of rising prices of aviation fuel or aircraft fuel to air freight carrier rates, namely PT. Garuda llldonesia (Garuda Airlines), PT. Sun Lion (Lion Airlines), and PT. Metro Batavia (Batavia Airlines) for route Jakarta - Yogyakarta during the period January to September 2011. Assess111c11 t method used is descriptive quantitative method to calculate the total cost of airline travel route Jakarta - Yogyakarta with c
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Lukiana, Lukiana. "Kepatuhan Penumpang PT. Lion Air Rute Jakarta Batam Terhadap Peraturan Penerbangan." WARTA ARDHIA 36, no. 2 (2010): 170–84. http://dx.doi.org/10.25104/wa.v36i2.82.170-184.

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Air transportation is the most strategic means of transportation other than transportation, in terms of travel time and the distance. As we know at this the point the aircraft was affordable rates by the various layers of society, so that the consisted of various group both upper and lower levels of educational backgrounds very in which not all know and obey the rules / regulations for passenger aircraft well before the flight or during the flight. The purpose of this study is to determine the level of compliance with the regulations of passenger safety, especially in the aircraft. Results sho
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Ari Santi, Inayah, and Raden Fatchlul Hilal. "Analisis Kinerja Personel Inspektur Angkutan Udara Otoritas Bandar Udara Wilayah III pada Optimalisasi Pengawasan Standart Pelayanan Minimal PT. Lion Mentari Airlines." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 3 (2023): 884–99. http://dx.doi.org/10.47467/elmal.v5i3.3634.

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 In order to realize aviation safety, security and services, it is necessary to carry out control, supervision and investigation activities by air transport inspectors. Flight services provided by the Air Transport Business Entity for economy-class passenger services, Scheduled Commercial Air Transportation and domestic flight routes. The intended passenger service standards include several things, including pre-flight service standards, in-flight service standards, and post-flight service standards. Pre-flight service standards consist of: flight information, reservation, ticketing, che
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Santi, Inayah Ari, and Raden Fatchul Hilal. "Analisis Kinerja Personel Inspektur Angkutan Udara Otoritas Bandar Udara Wilayah III pada Optimalisasi Pengawasan Standart Pelayanan Minimal PT. Lion Mentari Airlines." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 3 (2024): 1092–106. http://dx.doi.org/10.47467/elmal.v5i3.622.

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In order to realize aviation safety, security and services, it is necessary to carry out control, supervision and investigation activities by air transport inspectors. Flight services provided by the Air Transport Business Entity for economy-class passenger services, Scheduled Commercial Air Transportation and domestic flight routes. The intended passenger service standards include several things, including pre-flight service standards, in-flight service standards, and post-flight service standards. Pre-flight service standards consist of: flight information, reservation, ticketing, check-in,
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Nur, Sulistiono, and Haryanto Imam. "Cartel Performed by Airlines (Study of Kppu's Decision Number: 15/Kppu-I/2019)." International Journal of Social Science and Human Research 04, no. 07 (2021): 1687–89. https://doi.org/10.47191/ijsshr/v4-i7-15.

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The case regarding the cartel contained in the KPPU's Decision Number: 15/KPPU-I/2019 which was carried out jointly by PT Garuda Indonesia (Persero), Tbk, PT Citilink Indonesia, PT Sriwijaya Air, PT NAM Air, PT Batik Air, PT Lion Mentari, and PT Wings Abadi. The Reported Parties are alleged to have violated the provisions of Article 5 and Article 11 of Law Number 5 of 1999 concerning the Prohibition of Monopolistic Practices and Unfair Business Competition by increasing the price of airline tickets. The data collection technique in this research is using the library research method. While
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Wahidin, Ahmad Jurnaidi, and Dana Indra Sensuse. "Perbandingan Algoritma K-Means, X-Means Dan K-Medoids Untuk Klasterisasi Awak Kabin Lion Air." Jurnal ICT : Information Communication & Technology 20, no. 2 (2021): 298–302. http://dx.doi.org/10.36054/jict-ikmi.v20i2.387.

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Lion Air is part of PT. Lion Group, which is a airline in Indonesia and a low-cost airline based in Jakarta, Lion Air throughout the year experienced an increase in its fleet and an increase in the number of flights, the greater the need for cabin crew, in addition to the recruitment process which must be selective, it is also necessary to monitor the crew. cabin crew so that cabin crew performance will continue to be well maintained so that several groups are formed called cabin crew monitoring groups, currently cabin crew clustering is carried out randomly so as to produce group members with
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Nadjamuddin, Ismail. "Pelayanan Pesawat di Bandara Sultan Baddrudin II Palembang." WARTA ARDHIA 33, no. 2 (2007): 143–69. http://dx.doi.org/10.25104/wa.v33i2.45.143-169.

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Berdasarkan Peraturan Pemerintah Nornor 70 Tahun 2001 tentang Kebandarudaraan dan dijabarkan dalam Keputusan Direktur Jenderal Perhubungan Udara Nomor SKEP,/13B/Vl/1999 tentang Petunjuk Pelaksanaan Usaha Kegiatan Penunjang Bandar Udara, kebaradaan perusahaan penyedia jasa ground handling, diwajibkan memiliki atau menguasai sarana sesuai dengan bidang usaha dan mempunyai kelayakan operasi, serta memiliki personil dan/atau organisasi yang bersertifikat dan masih berlaku. Namun kenyataan masih tardapat beberapa parusahaan ground handling dalam pelaksanaan pelayanan jasa ground handling tidak sesu
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Oktipa, Carla Firma, and Rose Rahmidani. "Pengaruh Brand Experience Terhadap Brand Trust Melalui Brand Reputation Sebagai Variabel Intervening." Jurnal Ecogen 6, no. 3 (2023): 471. http://dx.doi.org/10.24036/jmpe.v6i3.15097.

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The purpose of this study is to determine the influence of brand experience on brand trust through brand reputation as a variable between PT. Lion Mentari Airlines in Padang. This study used causal research. The population of this study was residents of the city of Padang who used Lion Air airline with 97 samples. The data used is primary data obtained by distributing questionnaires. The analysis method used is path analysis with SPSS 15. The results showed that (1) brand experience has a significant and positive effect on brand reputation (2) brand experience has a significant and positive ef
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Rivera, Enjellica, and Desiana Rachmawati. "The Effect of Advertising and Brand Image on the Buying Interest of Lion Air Airline Passengers at Tjilik Riwut Airport, Palangka Raya, Central Kalimantan." JETISH: Journal of Education Technology Information Social Sciences and Health 2, no. 2 (2023): 1364–72. http://dx.doi.org/10.57235/jetish.v2i2.858.

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Having a strong brand image is a must for every company because corporate image is the most valuable asset. A strong brand image can develop a corporate image by carrying the company name. A positive brand image will create a good impression on the minds of passengers in consuming a brand. One impressed form of a brand image is PT. Sea lion. Knowing the partial effect of advertising on the buying interest of Lion Air airline passengers at Tjilik Riwut Palangka Raya Airport. Knowing the effect of brand image partially on the buying interest of Lion Air airline passengers at Tjilik Riwut Palangk
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Anisa, Khairatun, and M. Rizal. "Airline Responsibility to Consumers for Damage to Luggage (Case study of PT. Lion Mentari Air)." Journal of Law, Politic and Humanities 4, no. 4 (2024): 746–51. https://doi.org/10.38035/jlph.v4i4.439.

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Passenger losses for damaged luggage on air transportation are the responsibility of the airline because it has a legal relationship between the airline as a business actor and passengers as consumers. Baggage damage is a common problem in the Indonesian aviation industry. This is one of the risks of flying that is related to the maintenance of the airline's ground handling. Airplanes provide many facilities, one of which is baggage for storing passenger goods. Airplane baggage is divided into two categories: checked baggage and cabin baggage. Checked baggage, where passenger goods are handed
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Kusumaningrum, Aliffah. "Analisis Pengaruh SIM, SOP dan Jaringan Distribusi Terhadap Supply Chain Manajemen (Studi Kasus Pada PT. Lion Mentari Airlines)." Widya Cipta - Jurnal Sekretari dan Manajemen 3, no. 1 (2019): 1–6. http://dx.doi.org/10.31294/widyacipta.v3i1.5004.

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To improve realibility and air worThere are several factors that could lead supply chain effectively, like information systems, implementation standard operating procedures and distribution network. Maintenance of air plane can be go efferective and efficient to support supply chain such as system Information,standard operating procedure,supply chain. The factor of regulation in an airlines not only involved by employees in their work environment but also support by the tight of regulation itself. The objective of this paper is to finding out whether three of factor above have impacting supply
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Prajogo, Abimanyu Faiz, and H. K. Martono. "TANGGUNG JAWAB PENGANGKUT TERHADAP PENUMPANG YANG TIDAK TERDAFTAR DALAM MANIFES (STUDI KASUS JATUHNYA PESAWAT LION AIR JT 610 DI KARAWANG)." Jurnal Hukum Adigama 2, no. 2 (2019): 1070. http://dx.doi.org/10.24912/adigama.v2i2.6905.

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Lion Air with fligh code JT-610 route Jakarta to Pangkal Pinang on October 29th, 2028 which crashed in Karawang Waters carrying 178 passengers, one child passenger, 2 babies, and 7 cabin crew. On the plane there are passengers who are not on the ticket or not registered. Issues issued are how the responsibility of the carrier in an aircraft accident that is not listed in the passenger manifest. The research method used in this thesis research is normative legal research. The results of the research prove that passengers who are not in the manifest may receive compensation, but only compensate
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Nada Akram Zaiyan Subroto and Kartika Fajar Nieamah. "Analisis Penanganan Bagasi Hilang Oleh Petugas Lost And Found PT Kokapura Avia Pada Maskapai Lion Air Di Bandar Udara Internasional Yogyakarta." Student Research Journal 1, no. 4 (2023): 387–401. http://dx.doi.org/10.55606/srjyappi.v1i4.551.

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PT Kokapura Avia has many work units. One of the PT Kokapura Avia is a lost and found unit. Lost and found is a place for passengers to report if their baggage is lost or damaged (SOP/ aas-aqp - 001/2019). The principal task of lost and found is to check the baggage number on the passenger with the baggage label on it, caring for any excess and shortages or damage to luggage experienced by a passenger. The reason for the lack of passenger luggage is that an employee's labeling or misloading of luggage onto another flight. The deviation of the baggage services usually takes place when passenger
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Masdiyanto, M., Sjahril Effendy, and Muis Fauzi Rambe. "Pengaruh Stres Kerja, Kompetensi dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt Lion Air Bandara Kualanamu." Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum 7, no. 1 (2023): 155–62. http://dx.doi.org/10.30601/humaniora.v7i1.3571.

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The research uses an associative quantitative approach. The sampling technique used was saturated sampling technique as many as 46 people. Hypothesis testing is done by distributing questionnaires. Then the questionnaire data was tested using the SPSS 26 application by testing the validity, reliability, heteroscedasticity, and multicollinearity tests. The data analysis technique used is multiple linear regression, t test (partial), F test (simultaneous) and R square test. From the test results that have been obtained, it can be concluded that partially work stress has a positive and significan
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Pangestu, Tariq Hidayat. "Analisis Yuridis Praktik Diskriminasi dalam Penjualan Kargo Angkutan Udara (Studi Kasus Putusan KPPU Nomor 7/KPPU-I/2020)." Jurnal Persaingan Usaha 1, no. 2 (2021): 15–26. http://dx.doi.org/10.55869/kppu.v2i.20.

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Salah satu bentuk kegiatan yang dilarang dalam hukum persaingan usaha adalah praktik diskriminasi yang merupakan bentuk penguasaan pasar. Salah satu kasus praktik diskriminasi yang pernah diputus KPPU adalah terkait pelayanan angkutan kargo udara yang melibatkan Lion Air Group yang tercantum dalam Putusan KPPU Nomor 07/KPPU-I/2020. Berdasarkan pembuktian Pasal 19 huruf d UU No. 5 Tahun 1999 serta dampak yang ditimbulkan dari praktik diskriminasi tersebut, KPPU memberikan sanksi kepada terlapor untuk menghentikan praktik diskriminasi dan denda namun tidak perlu dilaksanakan. Dalam perkara a quo
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Habibah, Ina Wahyu Eva, and Nur Makkie Perdana Kusuma. "Analisis Penanganan Kompensasi Delay pada Maskapai Lion Air terhadap Kepuasan Penumpang oleh PT Kokapura di Bandar Udara Jenderal Ahmad Yani Semarang." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 2 (2024): 540–53. http://dx.doi.org/10.47467/elmal.v5i2.550.

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Delay is a state of delayed flight at an airline. Delay compensation is the provision of compensation to passengers if there is a flight delay either in the form of goods or money in accordance with Ministerial Regulation Number 89 of 2015. The purpose of this research is to find out whether there is an effect between the provision of delay compensation on satisfaction passengers, and to find out whether passengers are satisfied with the provision of compensation according to PM Number 89 of 2015. The method used in this research is a quantitative method. The population in this study were pass
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Habibah, Ina Wahyu Eva, and Nur Makkie Perdana Kusuma. "Analisis Penanganan Kompensasi Delay pada Maskapai Lion Air terhadap Kepuasan Penumpang oleh PT Kokapura di Bandar Udara Jenderal Ahmad Yani Semarang." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 2 (2023): 325–38. http://dx.doi.org/10.47467/elmal.v5i2.3526.

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 Delay is a state of delayed flight at an airline. Delay compensation is the provision of compensation to passengers if there is a flight delay either in the form of goods or money in accordance with Ministerial Regulation Number 89 of 2015. The purpose of this research is to find out whether there is an effect between the provision of delay compensation on satisfaction passengers, and to find out whether passengers are satisfied with the provision of compensation according to PM Number 89 of 2015. The method used in this research is a quantitative method. The population in this study we
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Jumlad, Walid, and Arya Irawan. "Analisis Prosedur Profiling Penumpang dan Bagasi Maskapai Lion Air di PT Kokapura Cabang Bandar Udara Jenderal Ahmad Yani Semarang." Journal of Citizen Research and Development 1, no. 2 (2024): 605–11. http://dx.doi.org/10.57235/jcrd.v1i2.3779.

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Check-in counter merupakan suatu sevice atau pelayanan maskapai Lion Air yang diberikan kepada penumpang pada saat check-in. Pada tempat ini dilakukan pengecekan tiket, pemeriksaan bagasi, pemberian label-label bagasi, pemberian boarding pass kepada penumpang dan pemberian informasi mengenai pembayaran airport tax, lokasi gate dan schedule keberangkatan pesawat yang akan dinaiki. Petugas check-in counter melakukan profiling terhadap bagasi yang dibawah penumpang dan profiling kepada penumpang dengan pertanyaan-pertanyaan yang yang diajukan untuk mendapat informasi. Penelitian ini bertujuan unt
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Setiawati, Rini, Peppy Fachrial, and Ria Widia. "Formulasi Strategi Peningkatan Penjualan Cargo Service Center PT Citilink Indonesia di Jakarta." Jurnal Manajemen 11, no. 1 (2020): 35. http://dx.doi.org/10.32832/jm-uika.v11i1.2925.

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<p>Tujuan dari penelitian ini untuk mengetahui faktor internal, eksternal dan formulasi strategi dalam meningkatkan penjualan pada komoditi General Cargo perusahaan. PT Citilink Indonesia membuat konsep baru bernama <em>Cargo Service Center </em>(CSC) yaitu channel penjualan kargo reguler yang berkonsep counter yang <em>compatible</em> dan <em>accessible</em>. Dengan menggunakan metode analisis SWOT diperoleh hasil, perusahaan berada di posisi ke-1 sebelum Lion Air dan Air Asia (matriks CPM) dan Matriks IE menunjukan posisi perusahaan di sel V yaitu &l
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Sucitawati, Desak Putu Dian, and Ida Bagus Putra Atmadja. "TANGGUNG JAWAB PERUSAHAAN ANGKUTAN UDARA TERHADAP KETERLAMBATAN PENERBANGAN (STUDI PADA PT. LION MENTARI AIRLINES)." Kertha Semaya : Journal Ilmu Hukum 8, no. 10 (2020): 1540. http://dx.doi.org/10.24843/ks.2020.v08.i10.p05.

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Tujuan dari penulisan artikel dalam jurnal ini untuk mengkaji mengenai hubungan hukum antara perusahaan penerbangan dengan penumpang, serta untuk mengetahui tanggungjawab perusahaan penerbangan terhadap penumpang apabila terjadi penundaan penerbangan. Tulisan ini menggunakan metode penelitian yuridis empiris dengan dengan sifat penelitian deskriptif kualitatif. Hasil studi menunjukkan bahwa hubungan hukum antara Perusahaan Angkutan Penerbangan dengan penumpang adalah hubungan hukum yang sifatnya perjanjian berkala yaitu perjanjian dengan syarat dilakukan hanya untuk waktu tertentu dan perbuata
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45

Samidi, Sudarmawan. "The Influence of Service Quality and Price on Customer Satisfaction: Case Study of PT. Lion Mentari Airlines." International Journal of Business Studies 5, no. 1 (2021): 51–62. http://dx.doi.org/10.32924/ijbs.v5i1.190.

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The purpose of this research is to examine the influence of service quality and price partially or simultaneously to customer satisfaction level on using services from PT. Lion Air flight operation at Soekarno Hatta Airport. Quantitative research method is used in this study through questionnaires to 160 respondents. Purposive sampling method was chosen to collect the data, then the data were then analysed using SPSS to achieve the study’s objective. The results showed that service quality and price have significant effect on customer satisfaction simultaneously and partially. This study give
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Ridho, Nofah, and Nur Makkie Perdana Kusuma. "Analisis Pengawasan Inspektur Angkutan Udara Kantor Otoritas Bandar Udara Wilayah I Kelas Utama terhadap Penetapan Harga Tarif Tiket oleh Maskapai PT. Lion Mentari Airlines." El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam 5, no. 2 (2024): 554–71. http://dx.doi.org/10.47467/elmal.v5i2.554.

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In domestic flights, currently many people choose economic services, of course this is a very competitive aviation business arena for users of aviation services in terms of fares, equipment, services, human resources, and flight security and safety. This study aims to determine the setting of tariffs, besides that this research also aims to determine the supervision of tariff implementation. Air Transport Inspector. This research uses a type of qualitative descriptive research method. To get answers from the research, the researcher made a research design in the form of observations, interview
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Febrianis, Resti, and Rose Rahmidani. "Pengaruh Kualitas Pelayanan dan Citra Perusahaan Terhadap Behavior Intention Melalui Kepuasan Pelanggan Sebagai Variabel Intervening Pada Pelanggan PT.Lion Mentari Airlines." Jurnal Ecogen 5, no. 3 (2022): 451. http://dx.doi.org/10.24036/jmpe.v5i3.13724.

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This study object to determine the effect of service quality and company image on behavior intention through satisfaction as an intervening variable for PT. Lion Mentari Airlines customers in the city of Padang. This type of research is causative research. The population in this study is the people of the city of Padang who have used the Lion Air airline. and the determination of the number of samples using the Cochran formula as many as 97 samples. The study used a purposive sampling technique. The data used were primary data types obtained through distributing questionnaires to the people of
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Akbar, Rudi, Ery Sugito, Larisang Larisang, and Sanusi Sanusi. "PERANCANGAN ALAT BANTU PEKERJA AIRCRAFT CLEANING PADA LOWER FUSELAGE PESAWAT ATR 72-500/600 DENGAN PENDEKATAN ERGONOMIC FUNCTION DEPLOYMENT (EFD)." SIGMA TEKNIKA 8, no. 1 (2025): 024–33. https://doi.org/10.33373/sigmateknika.v8i1.7506.

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PT Batam Aero Technic salah satu perusahaan yang bergerak dalam bidang Maintenance, Repair, and Overhaul (MRO) pesawat udara yang berdiri dibawah naungan Lion Air Group. Di PT Batam Aero Technic terdapat banyak divisi, salah satunya yaitu divisi Aircraft Cleaning yang berfokus pada kebersihan dan keindahan pesawat udara. Fokus penelitian ini yaitu cleaning exterior pesawat ATR 72-500/600 pada bagian lower fuselage. Observasi awal terdapat keluhan terbesar postur kerja sebesar 88,33% sakit kaku pada leher atas pada saat melakukan cleaning pada lower fuselage pesawat. Sehingga diperlukan sebuah
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Ruspendi, Estiningsih Tri. H, Steven, Ismi Mashabai, and Ihat Solihat. "PERENCANAAN KEBUTUHAN CYLINDER ASSY OXYGEN PN B42365-1 DENGAN METODE MATERIAL REQUIREMENT PLANNING." Jurnal Informatika Teknologi dan Sains (Jinteks) 5, no. 2 (2023): 277–82. http://dx.doi.org/10.51401/jinteks.v5i2.2700.

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PT. Batam Aero Technic merupakan pengembangan bisnis dari perusahaan maskapai penerbangan PT. Lion Air Group. Untuk mendukung kebutuhan operasional di bidang Maintenance, Repair, Overhaul (MRO). Salah satu produk yang dihasilkan adalah Cylinder Assy Oxygen PN B42365-1 yang merupakan komponen wajib disetiap pesawat terbang. Namun terdapat kendala untuk memenuhi permintaan kebutuhan operasional pesawat terbang. Berdasarkan masalah tersebut maka penelitian ini di maksudkan untuk melakukan perencanaan kebutuhan menggunakan metode Material Requirement Planning (MRP) yang didasari hasil peramalan da
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Liyas, Jeli Nata. "Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Jasa Penerbangan Batik Air Pada PT. Lion Group di Bandara Sultan Syarif Khasim II Pekanbaru." EQUILIBRIUM : Jurnal Ilmiah Ekonomi dan Pembelajarannya 6, no. 2 (2018): 112. http://dx.doi.org/10.25273/equilibrium.v6i2.2927.

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This study aims to determine the effect of service quality on customer satisfaction at<br />Sultan Syarif Khasim II Airport Pekanbaru. Using a sample of 100 people. In this study the<br />authors use descriptive and quantitative research methods using SPSS method.From the<br />result of research, the value of titung variable of service quality is 20,764 and t value is table<br />1,660, so t > t (20,764 > 1,660) and significant value 0,000 < 0,05, so it can be count table<br />concluded that service quality variable positively and significant c
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