Relevant bibliographies by topics / Public Affairs Information Service bulletin

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  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Public Affairs Information Service bulletin'

Author: Grafiati
Published: 4 June 2021
Last updated: 1 February 2022

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Journal articles on the topic "Public Affairs Information Service bulletin"

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Bednarczyk, Edward M., and Kay S. Kyllonen. "Establishment of a Drug Information Service on a Public-Access Computer Bulletin Board." Annals of Pharmacotherapy 29, no. 12 (1995): 1224–27. http://dx.doi.org/10.1177/106002809502901206.

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Objective: Computerized bulletin board services (BBSs) have existed for several decades; in recent years there has been increased use and acceptance. We have established a drug information service called The Pharmacy on a local public-access BBS, the Cleveland FreeNet. The goal of this service is to provide drug information to the lay public as well as healthcare professionals. Description: The Pharmacy is divided into 4 areas: (1) About the Pharmacy, which provides instructions for use; (2) Drug Information, which contains postings on selected drug information topics that are prepared by the BBS staff; (3) Pharmacy Questions, the most popular feature, where FreeNet users are invited to post questions, the answers to which are provided by clinical, staff, and consultant pharmacists, as well as baccalaureate and graduate pharmacy students; and (4) Investigational Studies, where patient recruitment for investigational studies is done. Results: A total of 259 questions have been posted in the first 3 years of operation. An average of 5.2, 7.78, and 8.7 questions/month have been posted in 1992, 1993, and 1994, respectively. Four drug information monographs have been prepared and posted, and approximately 5 investigational studies have been advertised. Conclusions: A computerized BBS is a new means of distributing drug information to the public and healthcare professionals. In addition to meeting a need for a public service of drug information in the community, it permits increased visibility for pharmacists and a unique learning experience for students.
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Xu, Hai Hua, Li Ping Liu, and Bai Chuan Liu. "Research of Digital TV Public Cultural Information Service System Based on DBS." Advanced Materials Research 1014 (July 2014): 383–86. http://dx.doi.org/10.4028/www.scientific.net/amr.1014.383.

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In the existing digital TV platform based on direct broadcast satellite, using the idle repeater resources, digital TV intelligent operating system and the core technology of middleware can present multiple functions such as broadcast TV, cable TV network etc. in one terminal without increasing the cost of existing satellite receiving terminal, realizing a variety of digital service like satellite TV channels, local channels, movies pushing Well-being community, health care, culture sharing, government affairs openness, television, newspapers and magazines. At the same time it can be transmitted to the edge server of Internet, the front of cable TV network and other network environment to realize the integration of three kinds of networks, which creates a kind of public digital cultural information service system with less investment, multiple functions, wide coverage, fast transmission speed, resource sharing, safe and controllable.
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Danks, Lora E. "The public affairs service at UCLA: A unique concept in the provision of government information?" Government Publications Review 14, no. 1 (1987): 89–101. http://dx.doi.org/10.1016/0277-9390(87)90087-2.

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Jennings, Edward T. "E-Government and Public Affairs Education." Chinese Public Administration Review 10, no. 2 (2019): 79. http://dx.doi.org/10.22140/cpar.v10i2.208.

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This article examines three fundamental questions with respect to the place of e-government in graduate education for careers in public service. First, where does e-government fit in the curriculum of graduate programs in public policy and administration? Second, might we expect the answer to this question to vary depending on the institutional home and type of public affairs degree? Third, should we expect programs to offer a required course on e-government or should we aim to integrate material on e-government throughout the curriculum? These questions are approached through standards developed for public affairs education in the United States, but they are examined in the context of international variations in governance, technology and education. The article first traces the development of e-government across the globe, summarizing important issues and consideration that government must answer as they pursue e-government initiatives. It then reviews standards that have been developed for public affairs education in the U.S. and turns to the question of how to incorporate e-government in the curriculum. E-government involves much more than technological and information management questions. Thus, it has implications for the entire public affairs curriculum. It is unlikely that a single course can successfully covers technical, managerial, and policy dimensions of e-government. For most programs, it will be more productive to explore e-government across a range of courses in the existing curriculum. The approach that is taken is likely to be affected by institutional settings, resources, and faculty competencies. It is also likely to be shaped by the broader social, economic, and political environments in which programs operate. Although the stage of e-government development in the country is likely to make a difference, we can also hope that our training will also shape e-government's development.
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Jennings, Edward T. "E-Government and public affairs education." Chinese Public Administration Review 1, no. 3/4 (2006): 230. http://dx.doi.org/10.22140/cpar.v1i3/4.27.

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This article examines three fundamental questions with respect to the place of e-govrement in graduate education for carrers in public service. First, where does e-government fit in the curriculum of graduate programs in public policy and administration? Second, might we expect the answer to this question to vary depending on the institutional home and type of public affairs degree? Third, should we expect programs to offer a required course on e-government or should we aim to integrate material on e-government throughout the curriculum? These questions are approached through standards developed for public affairs education in the United States, but they are examined in the context of international variations in governance, technology and education.The article first traces the development of e-government across the globe, summarizing important issues and considertation that government must answer as they pursue e-government initiatives. It then reviews standards that have been developed for public affairs education in the U.S. and turns to the question of how to incorporate e-govrnment in the curriculum.E-government involves much more than technological and information management questions. Thus, it has implications for the entire public affairs curriculum. It is unlikely that a single course can successfully covers technical, managerial, and policy dimenstions of e-government. For most programs, it will be more productive to explore e-government across a range of courses in the existing curriculum. The apporach that is taken is likely to be affected by institutional settings, resources, and faculty competencies. It is also likely to be shaped by the broader social, economic, and political environments in which programs operate. Although the stage of e-government development in the country is likely to make a difference, althogy we can also hope that our training will also shape e-government's development.
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Syahri, Alfi, Mutiara Nasution, Aulia Putri, and Muhammad Nur. "Layanan Pelaksanaan Akad Nikah di Kantor Urusan Agama Medan Marelan (Studi Efektivitas dan Hambatannya pada masa Pandemi Covid-19)." Al-Fikru: Jurnal Ilmiah 15, no. 1 (2021): 1–13. http://dx.doi.org/10.51672/alfikru.v15i1.47.

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This study aims to analyze the effectiveness and barriers to service implementation of the marriage contract during the Covid-19 pandemic at the Medan Marelan Religious Affairs Office. This study uses qualitative research methods, with a descriptive study approach. Data collection was done by interview, observation, and documentation study. Data analysis uses data reduction, data verification and drawing conclusions. Test the validity of the data using data triangulation and member check. The results showed that wedding services during the Covid-19 pandemic underwent significant changes and of course with government regulations there were obstacles in terms of service. Regarding administrative services, correspondence, such as requests, issuing letters, the public can do this by implementing health protocols. As for the implementation of marriages, the Office of Religious Affairs issued a circular regarding marriages that cannot be done with a large crowd, in the sense that only a few people will attend the wedding. The inhibiting factors for the effectiveness of these services include the lack of online service facilities, and the difficulty of accessing public information related to the policies of the office of religious affairs.
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Suwarno, Suwarno. "Analysis of IT Governance COBIT 5.0 (Case Study: Ministry of Religious Affairs of Batam)." JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING 4, no. 2 (2021): 277–85. http://dx.doi.org/10.31289/jite.v4i2.4020.

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Indonesian Government has developed technology-based information systems in their respective environments as an effort to realize public services that meet standards and achieve citizen service satisfaction, and in line with that as the government's efforts to digitize each business process in the government itself. Ministry of Religious Affairs of Batam that has developed this technology-based information system in implementing activities public services at Sekupang office, KUA, and integrated service places. This study aims to analyze the IT governance that has been applied at Ministry of Religious Affairs of Batam in providing public services. This study uses COBIT 5.0 to analyze IT governance in understanding and finding common ground between the needs of Batam citizen and the strategic plan of the Ministry of Religious Affairs of Batam, as well as how to evaluate and monitor IT governance in the actual conditions. This study uses two domains: Plan and Organize (PO) and Monitor and Evaluate (ME), based on the results of questionnaire data processing with 106 respondents, and the average value of the PO domain 3.8 and ME domain 3.9 shows that IT governance is at the Defined Process level. . Found two IT processes with a value of less than 3, namely PO8.1 and PO9.1, it is necessary to recommend improvements to quality management and risk management.
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Fathurrahman, Reza, Zaenal Abidin, and Anisa Dwi Utami. "Public Service Satisfaction on Hajj-Related Services in Indonesia: Demographic Analysis." AL-MUZARA'AH 9, no. 1 (2021): 99–107. http://dx.doi.org/10.29244/jam.9.1.99-107.

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Measurement of public service satisfaction with government services serves as a valuable reflecting point for public officials to improve the public service quality. Pilgrimage to Mecca and Medina in Saudi Arabia is considered as a national duty and government responsibility in countries with a significant number of Muslim citizens. This article analyzes primary data from the 2019 national public service satisfaction survey on hajj-related services within Indonesian territory collected by the Ministry of Religious Affairs to examine variation across demographic backgrounds. 1,491 respondents participated in the survey representing individual appraisals toward various services during departure and returning phases. The main focus of investigation are the six selected service dimensions, namely, 1) Individual capability, 2) Ease of access to information, 3) Service procedures, 4) Speed of service, 5) Facilities and infrastructure, and 6) Cost-related perception. The results of regression analysis support diverse roles of demographic variables in explaining variance in public service satisfaction feedback. The empirical findings suggest that people with a higher-level education are more likely to experience less satisfaction. Meanwhile, females are likely to perceive higher satisfaction with the provided services than the males.
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Bustomi, Tommy, Ekawati Yulsilviana, and Jan Jan Jaelani. "ANALYSIS AND DESIGN OF INTEGRATED ONE DOOR SERVICE IN THE MINISTRY OF RELIGIOUS AFFAIRS, KUTAI TIMUR." JURNAL IT 10, no. 2 (2020): 193–204. http://dx.doi.org/10.37639/jti.v10i2.155.

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The One Door Integrated Service Application is a service delivery for several types of services that are organized in an integrated manner in one place and controlled by a management control system. In this application there are two types of services namely customer service (Cs) and front office (FO), in both types of services have different service functions CS functions to provide services to the public and employees who want to do consultations include, Hajj and Umrah services , Marriage, Endowments, Zakat, Promotion, Staffing while FO Providing services to the community in the form of requests to transfer schools, legalizing certificates, mosque recommendations, passport recommendations, Requests for Qibla direction, requests for prayer, requests for clergy, Requests for place of worship data, Requests for marriage data. The application was developed using the Prototype system development method, data collection methods by interviewing, observing and studying literature, analyzing system design using UML (Unifield Modeling Language). In building applications information is used in the PHP programming language, MySQL Database, Apache Local Web Server, Adobe Dreamweaver CS6 as a web editor, and Adobe Photoshop as an image editor. Testing methods The information application uses the Blackbox testing method and Beta testing. The results of this study is that with this web-based application it will facilitate office staff in archiving services to record history and make it easier to serve the general public as well as providing convenience to the community when it will perform services
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Jones-Bos, Renée, and Monique van Daalen. "Trends and Developments in Consular Services: The Dutch Experience." Hague Journal of Diplomacy 3, no. 1 (2008): 87–92. http://dx.doi.org/10.1163/187119008x266173.

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AbstractSince the 1990s, the demand for consular services has expanded enormously, together with citizens' high expectations and increased demands for quality. Combined with greater visibility through the arrival of new media and growing public interest in politics, this requires much flexibility from the Ministry of Foreign Affairs. In spite of increased cooperation among European partners in a number of fields, one central 'European consular service' will not materialize for the time being, because consular affairs are still very much interwoven with domestic politics. This article highlights the most important trends and developments in consular services of the last twenty years. On the basis of a number of cases, the authors indicate how the Dutch Ministry of Foreign Affairs has reacted to these trends and developments. The Ministry's aim is to maintain high standards and to improve where necessary, through major investments in new instruments, improved public information, continuous staff training and more intensive cooperation with civil society organizations.
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Dissertations / Theses on the topic "Public Affairs Information Service bulletin"

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Sewdass, Nisha. "The implementation of Competitive Intelligence tools and techniques in Public Service departments in South Africa to improve service delivery a case study of the Department of Home Affairs /." Thesis, Pretoria : [s.n.], 2009. http://upetd.up.ac.za/thesis/available/etd-09272009-154654/.

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Silva, Fernanda Sotrate da [UNESP]. "Entre as dimensões de segurança e de risco na interação médico-enfermagem-pais na Unidade de Terapia Intensiva Neonatal." Universidade Estadual Paulista (UNESP), 2010. http://hdl.handle.net/11449/96404.

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Made available in DSpace on 2014-06-11T19:28:19Z (GMT). No. of bitstreams: 0 Previous issue date: 2010-04-29Bitstream added on 2014-06-13T19:57:32Z : No. of bitstreams: 1 silva_fs_me_botfm.pdf: 1308449 bytes, checksum: c9644731f4a10f1c8d10a54c37fbb629 (MD5)
Secretaria de Saúde do Estado de São Paulo
O estudo teve como objetivos: compreender a experiência interacional equipe médica - equipe de enfermagem – pais, perante a informação do estado clínico do RN de alto risco, bem como elaborar um modelo teórico representativo das interfaces das vivências. Trata-se de uma pesquisa qualitativa orientada pela Teoria Fundamentada nos Dados, denominada internacionalmente por Grounded Theory como referencial metodológico e como referencial teórico o Interacionismo Simbólico. A saturação teórica se configurou com a análise de 29 entrevistas, assim distribuídas nos grupos amostrais: nove membros da equipe médica (cinco médicos contratados, quatro médicos residentes), 10 membros da equipe de enfermagem (cinco enfermeiros, cinco técnicos e auxiliares de enfermagem) e 10 pais. Os dados foram coletados por meio de entrevista não-diretiva, gravadas e transcritas na íntegra. Da análise dessas experiências, emergiram três categorias centrais, respectivamente, a saber: almejando aliviar a sobrecarga física e emocional gerada pelo papel de informante dos pais na UTIN; vendo-se entre o fogo cruzado médicos – pais: enfermagem assumindo o papel de pacificador como informante na UTIN; entre a solidariedade e a hostilidade com as equipes: a necessidade de segurança com a assistência do RN como componente interveniente. Da interface desses três modelos teóricos desvelou o quarto, intitulado: entre as dimensões de segurança e de risco na interação médico – enfermagem - pais na UTIN: a compreensão do contexto clínico - assistencial pelos pais como componente interveniente. Segundo o referencial teórico, a definição da situação feita pelo ator é central para como a ação humana ocorrerá. Para tanto, a síntese dos modelos teóricos mostra que os atores reconhecem duas dimensões interacionais...
This study aimed at understanding the interactional experiences occurring between the medical team, nursing team and parents in face of information concerning the clinical conditions of high-risk newborns (RN) as well as at designing a representative theoretical model of the interfaces of such experiences. It is a qualitative study oriented by the Grounded Theory as a methodological framework and by Symbolic Interactionism as its theoretical framework. Theoretical saturation was configured with the analysis of 29 interviews distributed in the sample groups, as follows: nine members of the medical team (five contracted physicians and four resident physicians), 10 members of the nursing team (five nurses and five nursing technicians and nursing auxiliaries) and 10 parents. The data were collected by means of non-directive interviews which were audio-taped and fully transcribed. From the analysis of such experiences, three core categories emerged, namely: aiming at relieving the physical and emotional overload generated by the parent informer role at the neonatal ICU; finding oneself between the physician-parent crossfire: the nursing staff taking the pacifying role as informers at the neonatal ICU; between solidarity and hostility towards the professional teams: the need for safety with RN care as an intervenient component. From the interface of these three theoretical models, the fourth model was unveiled, which was entitled: between the safety and risk dimensions in the physician-nurse-parent interaction in the neonatal ICU - the parents’ comprehension of the clinical-care scenario as an intervenient component. According to the theoretical framework, the definition of a situation given by players is key to how human action will occur. With this regard, the synthesis of the theoretical models shows that the players recognize two interactional... (Complete abstract click electronic access below)
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Berrios-Ayala, Mark. "Brave New World Reloaded: Advocating for Basic Constitutional Search Protections to Apply to Cell Phones from Eavesdropping and Tracking by Government and Corporate Entities." Honors in the Major Thesis, University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/1547.

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Imagine a world where someone’s personal information is constantly compromised, where federal government entities AKA Big Brother always knows what anyone is Googling, who an individual is texting, and their emoticons on Twitter. Government entities have been doing this for years; they never cared if they were breaking the law or their moral compass of human dignity. Every day the Federal government blatantly siphons data with programs from the original ECHELON to the new series like PRISM and Xkeyscore so they can keep their tabs on issues that are none of their business; namely, the personal lives of millions. Our allies are taking note; some are learning our bad habits, from Government Communications Headquarters’ (GCHQ) mass shadowing sharing plan to America’s Russian inspiration, SORM. Some countries are following the United States’ poster child pose of a Brave New World like order of global events. Others like Germany are showing their resolve in their disdain for the rise of tyranny. Soon, these new found surveillance troubles will test the resolve of the American Constitution and its nation’s strong love and tradition of liberty. Courts are currently at work to resolve how current concepts of liberty and privacy apply to the current conditions facing the privacy of society. It remains to be determined how liberty will be affected as well; liberty for the United States of America, for the European Union, the Russian Federation and for the people of the World in regards to the extent of privacy in today’s blurred privacy expectations.
B.S.
Bachelors
Health and Public Affairs
Legal Studies
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Scarlato, Michele. "Sicurezza di rete, analisi del traffico e monitoraggio." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2012. http://amslaurea.unibo.it/3223/.

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Il lavoro è stato suddiviso in tre macro-aree. Una prima riguardante un'analisi teorica di come funzionano le intrusioni, di quali software vengono utilizzati per compierle, e di come proteggersi (usando i dispositivi che in termine generico si possono riconoscere come i firewall). Una seconda macro-area che analizza un'intrusione avvenuta dall'esterno verso dei server sensibili di una rete LAN. Questa analisi viene condotta sui file catturati dalle due interfacce di rete configurate in modalità promiscua su una sonda presente nella LAN. Le interfacce sono due per potersi interfacciare a due segmenti di LAN aventi due maschere di sotto-rete differenti. L'attacco viene analizzato mediante vari software. Si può infatti definire una terza parte del lavoro, la parte dove vengono analizzati i file catturati dalle due interfacce con i software che prima si occupano di analizzare i dati di contenuto completo, come Wireshark, poi dei software che si occupano di analizzare i dati di sessione che sono stati trattati con Argus, e infine i dati di tipo statistico che sono stati trattati con Ntop. Il penultimo capitolo, quello prima delle conclusioni, invece tratta l'installazione di Nagios, e la sua configurazione per il monitoraggio attraverso plugin dello spazio di disco rimanente su una macchina agent remota, e sui servizi MySql e DNS. Ovviamente Nagios può essere configurato per monitorare ogni tipo di servizio offerto sulla rete.
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Books on the topic "Public Affairs Information Service bulletin"

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United States. Office of Management and Budget, ed. Public information in the national information infrastructure: Report to the Regulatory Information Service Center, General Services Administration, and to the administrator of the Office of Information and Regulatory Affairs, Office of Management and Budget. 9th ed. Office of Management and Budget, 1994.

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Regulation, United States Congress Senate Committee on Governmental Affairs Subcommittee on Government Information and. Oversight of census awareness and community outreach programs for the 1990 census: Hearing before the Subcommittee on Government Information and Regulation of the Committee on Governmental Affairs, United States Senate, One Hundred First Congress, first session, August 10, 1989. U.S. G.P.O., 1989.

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United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Government Information and Regulation. Oversight of census awareness and community outreach programs for the 1990 census: Hearing before the Subcommittee on Government Information and Regulation of the Committee on Governmental Affairs, United States Senate, One Hundred First Congress, first session, August 10, 1989. U.S. G.P.O., 1989.

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United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Government Information and Regulation. Oversight of census awareness and community outreach programs for the 1990 census: Hearing before the Subcommittee on Government Information and Regulation of the Committee on Governmental Affairs, United States Senate, One Hundred First Congress, first session, August 10, 1989. U.S. G.P.O., 1989.

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Office, General Accounting. Information management: Selected agencies' handling of personal information : report to the chairman, Committee on Governmental Affairs, U.S. Senate. The Office, 2002.

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Office, General Accounting. Government consultants: Agencies' consulting services contract obligations for FY87 and FY88 : fact sheet for the Chairman, Subcommittee on Federal Services, Post Office, and Civil Service, Committee on Governmental Affairs, U.S. Senate. The Office, 1990.

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Office, General Accounting. Government consultants: Agencies' consulting services contract obligations for fiscal year 1987 : fact sheet for the Honorable David Pryor, Chairman, Subcommittee on Federal Services, Post Office, and Civil Service, Committee on Governmental Affairs, U.S. Senate. The Office, 1988.

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Office, General Accounting. AIDS education: Public school programs require more student information and teacher training : report to the Chairman, Committee on Governmental Affairs, U.S. Senate. U.S. General Accounting Office, 1990.

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Office, General Accounting. Information from previous reports on various aspects of contracting out under OMB Circular A-76: Report to the Chairman, Subcommittee on Civil Service, Post Office & General Services, Committee on Governmental Affairs, United States Senate. The Office, 1985.

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Office, General Accounting. Acquisition reform: NASA's Internet service improves access to contracting information : report to congressional committees. The Office, 1999.

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Book chapters on the topic "Public Affairs Information Service bulletin"

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Abdelsalam, Hisham M., Christopher G. Reddick, Hatem A. ElKadi, and Sara Gamal. "E-Government and Public Service Delivery." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch079.

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This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public opinion survey of Egyptian citizens, examining citizens' use and associated issues with usage of e-government portals. This chapter is different from existing research in that most of the studies that examine e-government and citizens focus on developed countries. This study focuses on a developing country, Egypt, as an emerging democracy, which has very unique and important challenges in the delivery of public services to its citizens. The results revealed that only gender, daily use of the internet, and the desire to convert all of the services to electronic ones were important factors that affected the use of the Egyptian e-government portal. On the other hand, age, education, trust in information confidentiality on the internet, and believing in e-government did not play any role in using e-government.
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Paterson, Grace I., Jacqueline M. MacDonald, and Naomi Nonnekes Mensink. "The Administrative Policy Quandary in Canada's Health Service Organizations." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch028.

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This chapter examines the process for administrative health service policy development with respect to information sharing and decision-making as well as the relationship of policy to decision making. The challenges experienced by health service managers are identified. The administrative health policy experience in Nova Scotia is described. There is a need for integrated policy at multiple levels (public, clinical, and administrative). The quandary is that while working to share health information systems, most Canadian health service organizations continue to individually develop administrative health policy, expending more resources on policy writing than on translation/education, monitoring, or evaluation. By exploring the importance and nature of administrative policy as a foundation for quality improvement in healthcare delivery, a case is made for greater use of health informatics tools and processes.
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Thominathan, Santhanamery, and Thurasamy Ramayah. "Ensuring Continued Usage of an E-Government Service in Malaysia." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch078.

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This chapter highlights the importance of continuance usage intention of a technology. Continuance intention is defined as one's intention to continue using or long-term usage intention of a technology. Although initial acceptance is important in identifying the success of an information system, continued usage is even more significant in ensuring the long-term viability of technology innovations and in enhancing the financial and quality performance of an organization. Therefore, this chapter aims to examine the continuance usage intention of e-filing system by taxpayers in Malaysia. The data were collected from 153 taxpayers in the northern region of Malaysia using survey method. The result shows a significant relationship between perceived usefulness and continuance usage intention. Surprisingly, perceived usefulness was found to be insignificantly related to satisfaction and satisfaction towards continuance usage intention. Implication of these findings to the Inland Revenue Board of Malaysia is also elaborated.
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Hernández, Guillermo Infante, Aquilino A. Juan Fuente, Benjamín López Pérez, and Edward Rolando Núñez-Valdéz. "Rule-Based Domain-Specific Modeling for E-Government Service Transactions." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch046.

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There is an explosion of different software platforms and protocols used to achieve systems interoperation. Among those platforms are the e-government transactions systems used mainly by public sector organizations to deliver demanded services to citizens. This scenario brings the appearance of communications gap among public organizations that share common processes, services, and regulations. Therefore, to find a solution to integrate these platforms becomes a relevant issue to be treated. This chapter proposes a rule-based domain-specific modeling environment for public services and process integration formed by common public service elements and a set of process integration rules. This approach provides a mechanism to integrate the conforming pieces of public transactions among different platforms. In addition, a service and a process meta-model is proposed in order to formalize the information structures. A set of process integration rules is also presented to complete the proposed model.
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Scavo, Carmine. "World Wide Web Site Design and Use in Public Management." In Public Information Technology. IGI Global, 2003. http://dx.doi.org/10.4018/978-1-59140-060-8.ch013.

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The World Wide Web (Web) has been widely adopted by local governments as a way to interact with local residents. The promise and reality of Web applications are explored in this chapter. Four types of Web utilizations are analyzed—bulletin board applications; promotion applications; service delivery applications; and citizen input applications. A survey of 145 municipal and county government websites originally conducted in 1998 was replicated in 2002. These data are used to examine how local governments are actually using the Web and to examine the evolution of Web usage over the four years between the first and second survey. The chapter concludes that local governments have made progress in incorporating many of the features of the Web but that they have a long way to go in realizing its full promise.
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Tambo, Torben, and Lars Bækgaard. "Transitioning to Government Shared Services Centres." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch019.

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Services are fundamental to the provisioning of business activities. Enterprise Architecture (EA) is maintaining the relationship between strategy, business, and technology. A clear definition and agreed understanding of services is critical to realising information technology artefacts. Services, however, tend to be more complex than the mere act of interaction or working processes, and should be seen out of the cultural, organisational, and managerial factors surrounding them. This chapter uses a service model consisting of execution, context, and intention with an underlying claim that all three elements must be present to make services meaningful. EA must be seen in the light of this. This chapter addresses the issues related to combined transformation of organisations, service systems, and consequently, EA. The transformation changes loosely coupled, distributed organisations into Shared Service Centres (SSCs). A case study of a far-reaching SSC transformation from Denmark is presented where eGovernment services are moved from local government level into a national SSC structure referred to as Udbetaling Danmark (lit. PayDK). Major findings include: (1) When eGovernment reaches a certain level of maturity, it dissolves its original reason and no longer follows a progressive maturity model. Instead, it leads to a more radical reorganisation emphasising operational efficiency. (2) Development and management of complexities and uncertainties in governmental administrative services are closely associated with the development of eGovernment through ongoing refinement of EA and service frameworks. (3) The policy-driven reshaping of governmental services, originally themselves being SSCs, can lead to iterative SSC formations, each seeking to establish a professional logic of its own. (4) The systemic perception connected to EA and service science provides valuable insight into service transformation before, during, and after the transformation. This chapter aims at a deeper understanding and discussion of services in developing eGovernment policies and architectures, but findings are readily applicable in general business environments.
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Kohlborn, Thomas, Erwin Fielt, and Maximillian Boentgen. "One-Stop Government Portals." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch068.

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E-government is seen as a promising approach for governments to improve their service towards citizens and become more cost-efficient in service delivery. This is often combined with one-stop government, which is a citizen-oriented approach stressing integrated provision of services from multiple departments via a single access point, the one-stop government portal. While the portal concept is gaining prominence in practice, there is little known about its status in academic literature. This hinders academics in building an accumulated body of knowledge around the concept and makes it hard for practitioners to access relevant academic insights on the topic. The objective of this study is to identify and understand the key themes of the one-stop government portal concept in academic, e-government research. A holistic analysis is provided by addressing different viewpoints: social-political, legal, organizational, user, security, service, data and information, and technical. As an overall finding, the authors conclude that there are two different approaches: a more pragmatic approach focuses on quick wins in particular related to usability and navigation and a more ambitious, transformational approach having far reaching social-political, legal, and organizational implications.
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Freeman, Julie. "Evolving Local E-Government." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch094.

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Effective policy frameworks are essential when developing e-government projects. Participatory e-government practices that facilitate civic engagement depend upon a combination of direct and indirect information and communication technology (ICT) policies. Direct policies focus on infrastructure development and enhancing citizens' ICT adoption and use. Indirectly, ICTs can be used to support policy processes through, for example, information dissemination and the provision of spaces for deliberation. This chapter examines Australian e-government initiatives, suggesting that local governments provide a useful context for online civic participation and engagement. However, local initiatives are often developed on an ad hoc basis and are largely limited to the provision of one-way information and service delivery features. Conversely, federal documentation addresses both direct and indirect ICT policy areas and stresses the value of online civic participation. Yet, there is a significant disconnection between federal ideals of engagement and the actual implementation of two-way participatory practices, with service delivery mechanisms again prioritised. This chapter suggests that greater online civic engagement may be achieved through a policy approach that combines national guidance and resources with local knowledge, while using policies to support ICTs and ICTs to support policy processes.
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Hernández, Guillermo Infante, Aquilino A. Juan Fuente, Benjamín López Pérez, and Edward Rolando Núñez-Valdéz. "Towards Public Services and Process Integration." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch108.

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Software platforms for e-government transactions may differ in developed functionalities, languages and technologies, hardware platforms, and operating systems that support them. Those differences can be found among public organizations that share common processes, services, and regulations. This scenario hinders interoperability between these organizations. Hence, to find a technique for integrating these platforms becomes a necessity. In this chapter, a rule-based domain-specific modeling environment for public services and process integration is suggested, which consists of common identified public service elements and a set of process integration rules. This approach provides the needed integration or interoperability pursued in this domain. Furthermore a service and process model is proposed to formalize the information needed for integration of both. A set of integration rules is also presented as part of the modeling environment. This set of integration rules completes the proposed model to meet the business requirements of this domain.
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Karunasena, Kanishka, Hepu Deng, and Kushanthi Sajeewani Harasgama. "An Investigation of the Critical Factors for Evaluating the Public Value of e-Government." In Public Affairs and Administration. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-8358-7.ch055.

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This chapter aims to investigate the critical factors for evaluating the public value of e-government in Sri Lanka. A comprehensive review of the relevant literature on the scope of e-government, the sources of public value creation, and the kinds of public value is conducted for developing the theoretical framework of the study. Using the qualitative data collected from Sri Lanka, a thematic analysis is performed for identifying the critical factors for evaluating the public value of e-government. The analysis reveals that the quality of public information online, functionalities of electronic services, provision of information and services through e-enabled counters, user orientation of public service delivery, improving organisational efficiency, openness and responsiveness, enhancing trust, ensuring confidentiality of citizens' information, achieving social equity, and environmental sustainability are critical for evaluating the public value of e-government.
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Conference papers on the topic "Public Affairs Information Service bulletin"

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Pelse, Modrite, Sandris Ancans, and Lasma Strazdina. "Digitalization in public administration institutions." In 22nd International Scientific Conference. “Economic Science for Rural Development 2021”. Latvia University of Life Sciences and Technologies. Faculty of Economics and Social Development, 2021. http://dx.doi.org/10.22616/esrd.2021.55.051.

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There is no doubt that digitalization processes make positive effects on the development of a company as emphasized and evidenced by many research papers and studies. However, there are a few empirical research studies on digitalization in the public sector, particularly in public administration institutions. Therefore, the present research aims to identify and compare the level of digitalization in four national public administration institutions: the State Revenue Service, the Office of Citizenship and Migration Affairs, the State Social Insurance Agency and the State Employment Agency. In Latvia, very good technical solutions and a broadband mobile Internet network are available, the number of Internet users increases all over the world every year, but are they widely used by public administration institutions to provide consumers with appropriate digital services? The State Revenue Service has reached the highest level of maturity in digitalization, and the institution has also allocated the most funds from its budget to information technologies and the maintenance of their systems. The level of digitalization is low in the State Employment Agency and the Office of Citizenship and Migration Affairs. The public requires public administration services to be available digitally on a 24-hour/7day basis.
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Reports on the topic "Public Affairs Information Service bulletin"

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Gómez Vidal, Analía, Fabiana Machado, and Darcia Datshkovsky. Water and Sanitation Services in Latin America: Access and Quality Outlook. Inter-American Development Bank, 2021. http://dx.doi.org/10.18235/0003285.

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Tracking progress towards the Sustainable Development Goals (SDGs) is critical to evaluate how far the water and sanitation sector is from achieving these targets, and to guarantee that the solutions and strategies implemented get everyone closer to them. But this is not a simple task. To truly assess collective progress towards achieving SDG 6 (and all other goals), it is fundamental to count on standardized measures that help track all types of access, their reliability, and their quality. Existing data tend to lack comparability across sources and locations because they rely on different definitions and categories. Samples are often not representative of all groups within the population. More developed areas are more likely to collect data, which results in the overrepresentation of groups that enjoy better services. Still in some areas and for some categories of information data is not available at all. In response to these challenges, the Inter-American Development Bank (IDB) partnered with the Latin American Public Opinion Project (LAPOP) to gather nationally representative and comparable data in 18 countries in the region. The goal of this effort was to provide an initial outlook of the current landscape of water and sanitation services in the region, using two batteries of questions in the LAPOP questionnaire for the 2018-2019 wave. The main message that arises is that the Latin American and the Caribbean region faces a wide range of challenges, that vary both across and within countries. Some areas face the primary challenge of closing access gaps, while others display higher deficiency in service quality, such as continuity. The gaps in quality of services, in particular, are not clearly perceived by users. In general, levels of satisfaction with the services received is quite high among the population, much higher than warranted by the objective measures of service quality. This raises important issues for accountability in the sector. If users are mostly satisfied with the current state of affairs, it is unlikely they will pressure governments and utilities to improve service delivery. A more in-depth analysis is required to understand the reasons behind these opinions and possible ways to raise awareness.
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Innovative Solutions to Human-Wildlife Conflicts: National Wildlife Research Center Accomplishments, 2010. U.S. Department of Agriculture, Animal and Plant Health Inspection Service, 2011. http://dx.doi.org/10.32747/2011.7291310.aphis.

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As the research arm of Wildlife Services, a program within the U.S. Department of Agriculture’s (USDA) Animal and Plant Health Inspection Service (APHIS), NWRC develops methods and information to address human-wildlife conflicts related to agriculture, human health and safety, property damage, invasive species, and threatened and endangered species. The NWRC is the only Federal research facility in the United States devoted entirely to the development of methods for effective wildlife damage management, and it’s research authority comes from the Animal Damage Control Act of 1931. The NWRC’s research priorities are based on nationwide research needs assessments, congressional directives, APHIS Wildlife Services program needs, and stakeholder input. The Center is committed to helping resolve the ever-expanding and changing issues associated with human-wildlife conflict management and remains well positioned to address new issues through proactive efforts and strategic planning activities. NWRC research falls under four principal areas that reflect APHIS’ commitment to “protecting agricultural and natural resources from agricultural animal and plant health threats, zoonotic diseases, invasive species, and wildlife conflicts and diseases”. In addition to the four main research areas, the NWRC maintains support functions related to animal care, administration, information transfer, archives, quality assurance, facility development, and legislative and public affairs.
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