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1

Moreno, Ángeles, Ralph Tench, and Piet Verhoeven. "Trust in Public Relations in the Age of Mistrusted Media: A European Perspective." Publications 9, no. 1 (February 16, 2021): 7. http://dx.doi.org/10.3390/publications9010007.

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One of the core problems of misinformation and post-trust societies is, indeed, trust in communications. The undermining of the credibility of media as the backbone of democratic societies is becoming a serious problem that affects democracy, business and all kinds of public institutions and organizations in society(ies). This paper explores perceptions of trust in key stakeholders involved in communication on behalf of organizations. Findings are considered at the professional (macro), departmental (meso) and individual (micro) level as well as considering the trusted role of non-specialist communicators for organizations including internal and external spokespeople. Data were collected from an online survey of 2883 respondents from 46 countries across Europe. Key findings were at the macro level that: antagonism between management communication professionals and journalists remains. The lowest trust in the profession is felt to be by the general public. At the meso level, top executives are perceived to trust the department the most followed by journalists in second place. External experts such as professors and consultants are perceived to be the most trusted by the general public. Finally, at the micro level individuals are more trusted than organizations or departments and the communication profession more widely.
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Taylor, Laura, Suzanne Miro, Sylvia H. Bookbinder, and Thomas Slater. "Innovative Infrastructure in New Jersey: Using Health Education Professionals to Inform and Educate During a Crisis." Health Promotion Practice 9, no. 4_suppl (October 2008): 88S—95S. http://dx.doi.org/10.1177/1524839908321944.

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Federal funding supports the growth and development of public health infrastructure and preparedness. The New Jersey Department of Health and Senior Services used federal funds to increase local public health infrastructure that included the hiring of health educators or risk communicators (HERCs). The HERCs are a diverse group of health and communications professionals trained in emergency communication. They provide crisis information regarding pubic health threats. Over the years, the role and duties of HERCs have expanded from bioterrorism to all-hazards approach and emerging infections public health preparedness, including pandemic influenza. This article describes how HERCs are used in the New Jersey public health infrastructure.
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Agustina, Via Alfian Ika, Siti Fatonah, and Muhammad Edy Susilo. "Analysis of The Implementation of Public Relations Function at The Department of Industrial and Trading of Yogyakarta in Improving The Market Quality." Jurnal Ilmu Komunikasi 17, no. 1 (July 14, 2020): 73. http://dx.doi.org/10.31315/jik.v17i1.3512.

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Department of Industrial and Trading of Yogyakarta does not have any Public Relations Officer (PRO), but they continue its implementation of Public Relations function for increasing market quality. The objective of this study are to find out the implementation of Public Relations function from this department. Situational Theory of the Publics, The Concept of PR’s Function, and SWOT Analysis will be guide for this study. This study is a qualitative descriptive, in the interest of investigate, measuring, and interpreting the problems of this study. The results shows that this department is implement Public Relations functions in many kind of activities, include Press Agentry, Public Affair and Community Relations, Inovations, and Branding Strategy. Functions implemented by this department are: maintain a good relationship with their publics, create the corporate image, communications between organization and publics, and make programs for all the publics. Based on the results, SWOT Analysis, and Situational Theory of The Publics, the implementation has not been succeed. This is due to the inability of identifying the publics, fulfill its wishes, and find out the right strategy. In the other words, the failure comes out because there is no Public Relations in this department. The contribution of this research is in the form of policy recommendations to other organizations to implement the public relations function as much as possible to achieve the objectives of the program.
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Smith, F. Leslie. "Quelling Radio's Quacks: The FCC's First Public-Interest Programming Campaign." Journalism Quarterly 71, no. 3 (September 1994): 594–608. http://dx.doi.org/10.1177/107769909407100311.

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In 1935, the Federal Communications Commission launched its first campaign to ensure that broadcasters programmed in the public interest. The FCC's law department ran the campaign, focusing on the elimination of fraudulent medical radio advertising. Eighteen stations underwent hearings for airing such advertising, most often for one or more of seven particularly egregious firms; one station lost its license. The campaign, which took place during a protracted congressional battle over tougher controls for medicine and cosmetics, alarmed broadcasters and advertisers, involved other government departments, and was shut down after eight months.1
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Abrori, Husnan. "HUMAS SEBAGAI METHOD OF COMMUCATION DALAM MEMBENTUK IMAGE MADRASAH." AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM 2, no. 2 (October 30, 2018): 161–66. http://dx.doi.org/10.33650/al-tanzim.v2i2.397.

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In every public relations institution has a role, because through public relations the strategy plan forms the public opinion of educational service users of an institution both negative and positive opinions. This study aims to determine how the public relations communication strategy in forming a positive public opinion so that the image of the institution becomes good and has an impact on marketable institutions. In this study the authors used a qualitative descriptive approach. The public relations communication strategy in the Public Relations Section of MTs Nurul Yaqin is by implementing two communications, internal communication and external communication. The difficulty in communication strategies in the public relations department of MTs Nurul Yaqin is the quality of human resources who still lack the mastery of communication techniques. To achieve the goal of MTs Nurul Yaqin Public Relations in shaping the image of the institution, it requires team cohesiveness, sincere work, discipline and professionalism in public relations.
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Ariawantara, Putu Aditya Ferdian. "Peran Broadband Learning Center dalam community development." Masyarakat, Kebudayaan dan Politik 30, no. 2 (June 14, 2017): 162. http://dx.doi.org/10.20473/mkp.v30i22017.162-173.

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Answering the need of non-formal education or courses that reach all levels of society in the field of information and communication technology (ICT), the Government of Surabaya through the Department of Communications and Information Technology has developed Broadband Learning Center (BLC). BLC plays significant role in community development Surabaya since they provide media for public to choose training program which they can register independently or in groups training for free. This study aims to describe the framework in BLC as the implementation of e-governance performed by Government of Surabaya and to explore the role of BLC in community development process in achieving e-governance. The method used by researcher is qualitative approach with descriptive research type, focusing on Department of Communications and Information Technology, BLC Rumah Bahasa, BLC Taman Prestasi and BLC Taman Flora. This research reveals that BLC is facilitated with openness service to IT and various courses to enhance capacity and capability to utilize computer, and to increase public participation in using IT based program.
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7

Joslin, Jeremy D., David Goldberger, Loretta Johnson, and D. Paul Waltz. "Use of the Vocera Communications Badge Improves Public Safety Response Times." Emergency Medicine International 2016 (2016): 1–3. http://dx.doi.org/10.1155/2016/7158268.

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Objectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of a formal phone call to the University Police Communications Center. We sought to learn if use of this technology improved officer response times to the ED.Methods. Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED.Results. Average response times improved from an average of 3.2 minutes (SD = 0.456) in the 6 months before the use of the communication badges to an average of 1.02 minutes (SD = 0.319) in the 6 months after use began.Conclusions. The use of the Vocera Badge seemed to decrease response times of public safety officers to our ED compared with the traditional method of calling a dispatch center to request assistance.
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Lestari, Puji, Sari Bahagiarti Kusumayudha, Eko Teguh Paripurno, and Berliyan Ramadhaniyanto. "Komunikasi Lingkungan untuk Mitigasi Bencana Erupsi Gunung Sinabung." Jurnal ASPIKOM 3, no. 1 (July 18, 2016): 56. http://dx.doi.org/10.24329/aspikom.v3i1.98.

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This study aims to find a model of environmental communications for disaster mitigation eruption of Mount Sinabung at Karo district of North Sumatra. This research also aims at increasing public awareness and government in improving the effectiveness of disaster communications in Sinabung. Organizational Information Theory is used as concept of his study. The research uses descriptive qualitative method by employing data collection techniques such as Focus Group Discussion (FGD) and interviews on communication training for disaster mitigation at Sinabung. The research located in Karo district of North Sumatra, particularly at Regional Disaster Management Agency (BPBD), Department of Communication and Information Technology, and Kesbanglinmas, Head sub district, Head of village, and volunteers. The result of this research is a model of environmental communications to support early warning system in Sinabung.
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Yang, Seungwon, and Brenton Stewart. "@Houstonpolice: an exploratory case of Twitter during Hurricane Harvey." Online Information Review 43, no. 7 (November 11, 2019): 1334–51. http://dx.doi.org/10.1108/oir-09-2018-0279.

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Purpose The purpose of this paper is to examine the Houston Police Department (HPD)’s public engagement efforts using Twitter during Hurricane Harvey, which was a large-scale urban crisis event. Design/methodology/approach This study harvested a corpus of over 13,000 tweets using Twitter’s streaming API, across three phases of the Hurricane Harvey event: preparedness, response and recovery. Both text and social network analysis (SNA) techniques were employed including word clouds, n-gram analysis and eigenvector centrality to analyze data. Findings Findings indicate that departmental tweets coalesced around topics of protocol, reassurance and community resilience. Twitter accounts of governmental agencies, such as regional police departments, local fire departments, municipal offices, and the personal accounts of city’s police and fire chiefs were the most influential actors during the period under review, and Twitter was leveraged as de facto a 9-1-1 dispatch. Practical implications Emergency management agencies should consider adopting a three-phase strategy to improve communication and narrowcast specific types of information corresponding to relevant periods of a crisis episode. Originality/value Previous studies on police agencies and social media have largely overlooked discrete periods, or phases, in crisis events. To address this gap, the current study leveraged text and SNA to investigate Twitter communications between HPD and the public. This analysis advances understanding of information flows on law enforcement social media networks during crisis and emergency events.
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10

Lopez, Taylarr. "Building Local Health Department COVID-19 Emergency and Risk Communications Capacity." Journal of Public Health Management and Practice 26, no. 4 (July 2020): 384–86. http://dx.doi.org/10.1097/phh.0000000000001196.

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11

Cipek, Ksenija. "More efficient payment of tax and preventing tax evasion." Zbornik radova Pravnog fakulteta u Splitu 55, no. 1 (February 28, 2018): 251–63. http://dx.doi.org/10.31141/zrpfs.2018.55.127.251.

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Here the author analyses the key aspects of Strategies of external and internal communications of the Taxation Department between 2012 to 2015, and the Taxation Department’s vision of strengthening its reputation as a successful institution in the public sector of the Republic of Croatia. Forms of communication which should contribute to the establishment of a flexible approach towards tax payers are elaborated and evaluated. The author concludes that there is a need to focus prevention. Prevention ensures less cost and a better result. Measures of a repressive nature should be efficiently and timely directed towards high risk tax payers. This would achieve optimal use of resources of taxation (external) supervision. Those measures are necessary in order to combat tax evasion.
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Werner, Amy L., and Kim M. Murray. "Preparing for a Product Launch in a Medical Communications Department." Drug Information Journal 34, no. 4 (October 2000): 1021–33. http://dx.doi.org/10.1177/009286150003400405.

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13

Rawnsley, Gary D. "Introduction: Taiwan, Public Diplomacy, and the World Health Assembly." International Journal of Taiwan Studies 3, no. 1 (February 3, 2020): 5–9. http://dx.doi.org/10.1163/24688800-00301002.

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This is an introduction by the guest editor to the topical section on ‘Taiwan, Public Diplomacy, and the World Health Assembly’ of this issue of the International Journal of Taiwan Studies. The selected four papers, after a double-blind peer review process, were initially presented at a workshop entitled ‘Public Diplomacy and Taiwan's Campaign to Join the wha’, organised by the Global Communications Research Centre, Department of International Politics, Aberystwyth University, 28 March 2018.
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14

Davis, Mary V., Glen P. Mays, James Bellamy, Christine A. Bevc, and Cammie Marti. "Improving Public Health Preparedness Capacity Measurement: Development of the Local Health Department Preparedness Capacities Assessment Survey." Disaster Medicine and Public Health Preparedness 7, no. 6 (December 2013): 578–84. http://dx.doi.org/10.1017/dmp.2013.108.

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AbstractObjectiveTo address limitations in measuring the preparedness capacities of health departments, we developed and tested the Local Health Department Preparedness Capacities Assessment Survey (PCAS).MethodsPreexisting instruments and a modified 4-cycle Delphi panel process were used to select instrument items. Pilot test data were analyzed using exploratory factor analysis. Kappa statistics were calculated to examine rater agreement within items. The final instrument was fielded with 85 North Carolina health departments and a national matched comparison group of 248 health departments.ResultsFactor analysis identified 8 initial domains: communications, surveillance and investigation, plans and protocols, workforce and volunteers, legal infrastructure, incident command, exercises and events, and corrective action. Kappa statistics and z scores indicated substantial to moderate agreement among respondents in 7 domains. Cronbach α coefficients ranged from 0.605 for legal infrastructure to 0.929 for corrective action. Mean scores and standard deviations were also calculated for each domain and ranged from 0.41 to 0.72, indicating sufficient variation in the sample to detect changes over time.ConclusionThe PCAS is a useful tool to determine how well health departments are performing on preparedness measures and identify opportunities for future preparedness improvements. Future survey implementation will incorporate recent Centers for Disease Control and Prevention's Public Health Preparedness Capabilities: National Standards for State and Local Planning. (Disaster Med Public Health Preparedness. 2013;7:578–584)
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Yoon, Bora, and Kisuk Cho. "UN communications at 75: Incremental change or innovative transformation?" International Journal: Canada's Journal of Global Policy Analysis 75, no. 2 (June 2020): 179–98. http://dx.doi.org/10.1177/0020702020933646.

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In the age of globalization, the UN Department of Public Information (DPI) is expected to play an active role in communicating with citizens the world over. This study explores the DPI’s evolution over the last 75 years, tackling the nature of organizational change in what is too often dismissed as a hidebound and conservative institution. The authors use textual analysis of UN documents combined with Grunig and Hunt’s four public relations (PR) models to track the DPI’s transformation from an organization that favoured the one-way dissemination of objective information to an institution ready to embrace two-way symmetric public relations. Though useful, these models were unable to explain the driving forces behind the DPI’s transition from one model to another or detailed changes within models at a micro level. To remedy this, the authors incorporate Harry Nyström’s basic model of organizational innovation illuminating incremental changes within the DPI between 1946 and 1989, as well as the transformative changes that were driven by the end of the Cold War, new communications technologies, and Kofi Annan’s leadership in the 1990s and 2000s.
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Bilas, Khrystyna. "Problems of Public Safety in Terms of Development of Social Networks: a Monograph. Contents index." Integrated communications, no. 3 (2017): 61–62. http://dx.doi.org/10.28925/2524-2644.2017.3.11.

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The monograph was published in 2015 as a joint work of the National Academy of Sciences of Ukraine and Vernadsky National Library of Ukraine. The co-author of the monograph is O. Voskoboinikova-Huzieva, Doctor of Science in Social Communications, Head of the Department of Library Science and Informology of Institute of Journalism of Borys Grinchenko Kyiv Unversity.
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Ilyina, O. K. "School of English in Journalism." MGIMO Review of International Relations, no. 5(38) (October 28, 2014): 218–20. http://dx.doi.org/10.24833/2071-8160-2014-5-38-218-220.

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Department of English Language № 3 was established in 1976 and leads the teaching of English language at the Faculty of International Journalism. The Department trains future international journalists, PR-professionals as well as experts in the field of sociology of mass communications. Since early 2010 the department has been headed by Olga K. Ilyina, PhD in Philology, Associate Professor. Since the opening of the specialty "Public Relations" at the Faculty of International Journalism the Department staff has done a great job providing educational materials for the teaching process, which include textbooks and manuals that contribute significantly to the education of highly qualified specialists. Since the early1990s in the department has created 32 textbooks and teaching materials.
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Roche, J., and B. Roup. "Health department communications with infection control professionals across the spectrum of healthcare." American Journal of Infection Control 33, no. 5 (June 2005): e104. http://dx.doi.org/10.1016/j.ajic.2005.04.128.

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Fedorchenko, Sergey. "Artificial Intelligence in Politics, Media and Public Administration: Reflections on the Thematic Portfolio." Journal of Political Research 4, no. 2 (July 2, 2020): 3–9. http://dx.doi.org/10.12737/2587-6295-2020-3-9.

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The issue «Artificial Intelligence in the Sphere of Politics, Media Space and Public Administration» was conceived after updating the topic of artificial intelligence in the socio-political and value sphere at several scientific events organized by the Department of History, Political Science and Law of Moscow Region State University: Scientific and Public Forum «Values and artificial intelligence» (10.11.2019) and the round table «Ethics and artificial intelligence» (04.16.2019). This issue includes works devoted to the issues of the practice of artificial intelligence in public administration, public policy and other fields. The authors also touched on the nuances of scientific discourse and futorology. The compiler of the issue is Candidate of Political Sciences, associate professor Fedorchenko Sergey Nikolaevich. Artificial intelligence technologies are a pretty debatable topic. Artificial intelligence technologies are a pretty debatable topic. Currently, political leaders, scientists and members of the public are actively discussing the problems of artificial intelligence related to the following aspects: new opportunities for political communication; media policy, mediation of the political sphere; axiological policy; social networks, bots; government departments; opportunities and limitations of new technologies in political analysis; the importance of intelligent systems for democracy and democratic procedures; threats of cyber autocracy; legitimacy of the political regime and national security; political values, political propaganda, frames, political myths, stereotypes, «soft power», «smart power»; digital diplomacy; the risks of media manipulation, information wars, the formation of a political agenda; experience of using intelligent systems in the organization of high-quality communication between society and the state. The theme of the issue is extremely relevant for modern academic political science. artificial intelligence, digitalization, political science, scientific discourse, futorology, state, democracy, manipulation, political communications. The issue is aimed at specialists, political scientists, graduate students and all those who are interested in this difficult issue in an interdisciplinary manner.
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Swerling, Jerry, Kjerstin Thorson, and Ansgar Zerfass. "The role and status of communication practice in the USA and Europe." Journal of Communication Management 18, no. 1 (January 28, 2014): 2–15. http://dx.doi.org/10.1108/jcom-04-2013-0037.

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Purpose – The purpose of this paper is to explore trends in practitioners’ perceptions of their role within organizations as well as their influence among senior management both in the USA and Europe. It analyses practitioners’ beliefs about the status of their work as well as their understandings of the ways the new media environment is shifting their everyday practice. Design/methodology/approach – This paper draws on data from two surveys of public relations (PR) practitioners, one in the USA and the other in Europe. These data enable comparisons between communication practice in the two geographic areas. The paper focusses the analysis on senior-level practitioners who reported working within the communication department of an organization. Findings – The findings of this study suggest that practitioners in both regions are optimistic about the influence of communications within their broader organizations. However, European practitioners are more likely to adopt a “central but flexible” organizational strategy for managing the need to speak in many voices across media and publics. American respondents report much greater use of social media tools than do their European counterparts. These findings are discussed as they relate to the diverse circumstances characterizing the communication practice in each region. Originality/value – This paper provides a rare comparative look at attitudes and practices within PR and communications in two distinct geographic areas.
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Irvin-Barnwell, E. A., M. Cruz, C. Maniglier-Poulet, J. Cabrera, J. Rivera Diaz, R. De La Cruz Perez, C. Forrester, et al. "Evaluating Disaster Damages and Operational Status of Health-Care Facilities During the Emergency Response Phase of Hurricane Maria in Puerto Rico." Disaster Medicine and Public Health Preparedness 14, no. 1 (October 29, 2019): 80–88. http://dx.doi.org/10.1017/dmp.2019.85.

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ABSTRACTOn September 20, 2017, Hurricane Maria made landfall on Puerto Rico as a category 4 storm, resulting in serious widespread impact across the island, including communication and power outages, water systems impairment, and damage to life-saving infrastructure. In collaboration with the Puerto Rico Department of Health, the Public Health Branch (PHB), operating under the Department of Health and Human Services Incident Response Coordination Team, was tasked with completing assessments of health-care facilities in Puerto Rico to determine infrastructure capabilities and post-hurricane capacity. Additionally, in response to significant data entry and presentation needs, the PHB leadership worked with the Puerto Rico Planning Board to develop and test a new app-based infrastructure capacity assessment tool. Assessments of hospitals were initiated September 28, 2017, and completed November 10, 2017 (n = 64 hospitals, 97%). Assessments of health-care centers were initiated on October 7, 2017, with 186 health-care centers (87%) assessed through November 18, 2017. All hospitals had working communications; however, 9% (n = 17) of health-care centers reported no communication capabilities. For the health-care centers, 114 (61%) reported they were operational but had sustainment needs. In conclusion, health-care facility assessments indicated structural damage issues and operational capacity decreases, while health-care centers reported loss of communication capabilities post-Hurricane Maria.
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Ezhova, Elena. "The Profession of a Communicator: Contemporary Thoughts The reference on the book: The Professional Competences of a Specialist in Communications of the XXI Century / ed. A. D. Krivonosov. St. Petersburg, UNECON Publ., 2021. 211 p." Scientific Research and Development. Modern Communication Studies 10, no. 4 (August 31, 2021): 85–89. http://dx.doi.org/10.12737/2587-9103-2021-10-4-85-89.

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The reference gives a characteristic to the new monography titled “The professional competences of a specialist in communications of the XXI century”, which is the result of a long-term group study of the Communication Technologies and PR Department of St. Petersburgh State Economic University. The monography has been edited by the Head of the Department, professor A. D. Krivonosov. The analysis of the research strategy put into the basis of the monography is provided: from the study of specific features of a contemporary public environment to the determination of professional competences of specialists in communication sphere demanded in the society and further to the development of the model of a foresight approach to forming communicative competences and skills. The obvious advantage of the monography is a close connection between the theoretical foundations and the actual reality of the development of Russian education in communication sphere. The study topicality, sequence in the solution of the set tasks, presentation clarity, scientific value as well as theoretical significance of the monography, the validity of the conclusions have been analyzed. The recommendations for the practical use of the work are given.
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Baltzley, Dennis R., Robert S. Kennedy, and Janet J. Turnage. "Assessing Fitness-for-Duty: An Alternative to Problems Associated with Drug Testing in the Workplace." Proceedings of the Human Factors Society Annual Meeting 33, no. 13 (October 1989): 816–19. http://dx.doi.org/10.1177/154193128903301310.

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A projected 20-33% of U.S. companies are involved in some type of drug screening. usually, the larger companies implement these programs with over 50% of the Fortune 500 companies reporting testing (Walsh, 1988). In federally regulated industry the percentage of drug screening varies as a function of public safety. For example, 91% of the utilities have a program, as do 81% of the transportation industry, 45% of manufacturing, 34.5% of the communications industry. Industry, both public and private, is becoming increasingly aware of the price paid by the organization and the individual when alcohol/drug misuse is present in the workplace. Some of these testing programs use a least intrusive approach and screen only after an accident, fight, or other “probable cause” event (Walsh, 1988). However, many organizations administer programs on a regular basis through random testing (NIDA, 1988). These organizations include the Department of Transportation, Coast Guard, Federal Aviation Administration, Department of Justice, Drug Enforcement Administration, Navy, Federal Bureau of Investigation, Department of Treasury, Customs, Secret Service, Central Intelligence Agency, U.S. Postal Service, Nuclear Regulatory Commission, and many public utilities.
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CONSTANTINOU, COSTAS M. "Communications/excommunications: an interview with Armand Mattelart." Review of International Studies 34, S1 (January 2008): 21–42. http://dx.doi.org/10.1017/s0260210508007766.

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This interview was conducted over the Internet between February and April 2006. Armand Mattelart is Emeritus Professor of Information and Communication Sciences at the University of Paris VIII. From 1962 to 1973 he was Professor of Sociology of Population and Communication at the Catholic University of Chile, Santiago, and United Nations expert in social development. During the Popular Unity period (1970–73), he worked with the Government of President Salvador Allende until the military coup of September 1973, when he was expelled from Chile. Between 1975 and 1982, he taught at the University of Paris VII and Paris VIII, and, between 1983 and 1997, as founding member of the Communications Department at the University of Rennes 2 (Haute-Bretagne). He has carried out numerous research and teaching missions in Africa, Asia, Europe and Latin America. His research interests include communication theory and history, media studies and international communication. He has authored and co-authored numerous books, translated into many languages, including: Advertising International: The Privatization of Public Space (1991); Mapping World Communication: War, Progress, Culture (1994), The Invention of Communication (1996), Networking the World 1794–2000 (2000), The Information Society: An Introduction (2003), and, with Michèle Mattelart, Rethinking Media Theory: Signposts and New Directions (1992); The Carnival of Images: Brazilian Television Fiction (1990) and Theories of Communication: A Short Introduction (1998). His most recent book, published in French, is: La Globalisation de la Surveillance: Aux Origines de l’Ordre Sécuritaire (September 2007).
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Waye, Laurie. "Acknowledgments." Arbutus Review 5, no. 1 (October 31, 2014): i—iii. http://dx.doi.org/10.18357/tar51201413304.

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In addition to the hard work of the authors, we would like to thank the following people.The supporting instructorsDr. Caroline Fox, Department of GeographyDr. Alexandrine Boudreault-Fournier, Department of AnthropologyProf. Colin J. Bennett, Department of Political ScienceDr. Brian Thom, Department of AnthropologyDr. Chris Auld, EconomicsDr. Gord Miller, School of Child and Youth CareDr. Marie Vautier, Department of FrenchDr. Allan Antliff, Department of Art History and Visual StudiesDr. Charlotte Reading, School of Public Health and Social PolicyEmily Avray (PhD cand.), Department of EnglishThe peer reviewersBehn Skovgaard AndersenBrian ColemanBryan Eric BennerCaroline WinterCarrie HillChelsea WilsonChristina SuzanneChristine TwerdoclibConstance SobseCori ThompsonEmma HughesFanie CollardeauFelipe de Lucia LoboGlenn BeauvaisHolly HoffmannJeff RapochJodi RempelJudy WalshKatie BullenKatherine BurnettKeith CherryKimberlee Graham-KnightLeslie BraggNatalia YangNatasha FosterOmolara IsiolaotanPamela SavageRamsay MalangeRobyn JoyceSarah HutchisonSusan KarimTeboho MakalimaTimothy PalmerVictoria DomonkosThe Arbutus Review teamLaurie Waye, Managing Editor of the journal and the Associate Director (Student Academic Success), Learning and Teaching CentreDan Lett, Guest Editor, Designer, and Typesetterwith support fromTeresa Dawson, Director of the Learning and Teaching CentreInba Kehoe, Scholarly Communications and Copyright Officer of the Library
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Mayer, Monica. "Navigating Troubled Waters: Applying the IDEA Model to the Flint Water Crisis." Proceedings of the International Crisis and Risk Communication Conference 4 (2021): 49–52. http://dx.doi.org/10.30658/icrcc.2021.12.

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This study examines the instructional crisis communication surrounding the water crisis in Flint, Michigan. Although pre-crisis government communications were widely criticized for their failure to adequately warn the public about dangerous levels of lead and other carcinogenic chemicals in Flint’s water, instructional messaging during the crisis has not received the same level of attention. This study employs qualitative content analysis to examine the website content from the EPA, U.S. Department of Health and Human Services, Michigan governor’s office, Genesee County Health Department, and Flint mayor’s office through the lens of the IDEA model during the height of the crisis. The instructional content published to these agencies’ websites fits within the IDEA model framework and serves as effective instructional communication about the health concerns facing residents. Explanation and action were most prominently featured across the content, although internalization strategies were also used to varying degrees. The content was distributed and widely shared across agency websites, especially at the federal and state level. Future areas of research include how semantic and rhetorical choices in message content and structure may enhance elements within the IDEA model and how using images can increase message effectiveness.
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Chou, D. "Internet: road to heaven or hell for the clinical laboratory?" Clinical Chemistry 42, no. 5 (May 1, 1996): 827–30. http://dx.doi.org/10.1093/clinchem/42.5.827.

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Abstract The Internet started as a research project by the Department of Defense Advanced Research Projects Agency for networking computers. Ironically, the networking project now predominantly supports human rather than computer communications. The Internet's growth, estimated at 20% per month, has been fueled by commercial and public perception that it will become an important medium for merchandising, marketing, and advertising. For the clinical laboratory, the Internet provides high-speed communications through e-mail and allows the retrieval of important information held in repositories. All this capability comes at a price, including the need to manage a complex technology and the risk of instrusions on patient privacy.
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Roles, Cameron, Michael O’Donnell, and Peter Fairbrother. "The Aftermath of the Global Financial Crisis and Union Strategies in the Australian Public Service." Articles 67, no. 4 (December 5, 2012): 633–53. http://dx.doi.org/10.7202/1013198ar.

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Summary The Australian Labor government’s recognition of collective bargaining under its Fair Work Act 2009, and its efficiency drive from late 2011 across the Australian Public Service (APS), presented the Community and Public Sector Union (CPSU) with an opportunity to explore means of union renewal following a decade of conservative governments focused on union exclusion. An expanding budget deficit in 2011 placed considerable financial constraints on Australian government revenue. The Labor government increased the annual “efficiency dividend”, or across the board cuts in funding, from 1.5 per cent in May 2011 to 4 per cent in November 2011 as it attempted to achieve a budget surplus. This placed considerable pressure on agency management to remain within tight constraints on wage increases and to find budget savings, resulting in growing job losses from 2011. There was also considerable central oversight over bargaining outcomes throughout this bargaining round, with the Australian Public Service Commission (APSC) involved at all stages of the agreement-making process, to the frustration of many agencies and the CPSU. Nevertheless, throughout the 2011-12 bargaining round, the CPSU worked with its members to develop creative forms of industrial action, such as one minute stoppages in the Defence department. The union also mobilized an overwhelming majority of APS employees to vote “no” in response to initial offers put by agency managements. In addition, the CPSU focused on winning bargaining concessions in politically sensitive government agencies and then flowing these concessions to other agencies. Typical of this approach were the agreements reached in the Immigration department and Customs agency. Union recruitment activities over 2011 resulted in a substantial rise in membership and enhanced communications with members through workplace meetings, telephone and internet communications, and emails. Such union initiatives highlight the potential for enhanced union capacities and mobilization during a time of growing austerity.
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Weeramanthri, Tarun S., Andrew G. Robertson, Gary K. Dowse, Paul V. Effler, Muriel G. Leclercq, Jeremy D. Burtenshaw, Susan J. Oldham, David W. Smith, Kathryn J. Gatti, and Helen M. Gladstones. "Response to pandemic (H1N1) 2009 influenza in Australia - lessons from a State health department perspective." Australian Health Review 34, no. 4 (2010): 477. http://dx.doi.org/10.1071/ah10901.

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This article reviews the lessons that can be learned by the health sector, in particular, and the public sector, more generally, from the governmental response to pandemic (H1N1) 2009 influenza A (pH1N1) in Australia during 2009. It covers the period from the emergence of the epidemic to the release of the vaccine, and describes a range of impacts on the Western Australian health system, the government sector and the community. There are three main themes considered from a State government agency perspective: how decisions were influenced by prior planning; how the decision making and communication processes were intimately linked; and the interdependent roles of States and the Commonwealth Government in national programs. We conclude that: (a) communications were generally effective, but need to be improved and better coordinated between the Australian Government, States and general practice; (b) decision making was appropriately flexible, but there needs to be better alignment with expert advice, and consideration of the need for a national disease control agency in Australia; and (c) national funding arrangements need to fit with the model of state-based service delivery and to support critical workforce needs for surge capacity, as well as stockpile and infrastructure requirements. What is known about the topic? There have been a number of articles on pandemic (H1N1) 2009 influenza in Australia that have provided an overview of the response from a Commonwealth Government perspective, as well as specific aspects of the State response (e.g. virology, impact on intensive care units across Australia, infection control). Victoria, Queensland and NSW have published papers more focussed on epidemiology and an overview of public health actions. What does this paper add? This would be the first in-depth account of the response that both details a broader range of impacts and costs across health and other State government agencies, and also provides a critical reflection on governance, communication and decision making arrangements from the beginning of the pandemic to the start of the vaccination program. What are the implications for practitioners? Practitioners (clinical, public health, and laboratory) would recognise the importance of the workforce and surge capacity issues highlighted in the paper, and the extent to which they were stretched. Addressing these issues is vital to meeting practitioner needs in future pandemic seasons. Policy makers would see the relevance of the observations and analysis to governance arrangements within a Federal system, where the majority of funding is provided from the Commonwealth level, whereas service delivery responsibilities remain with the States and Territories. In particular, the argument to consider a national disease control agency along the lines of the US and UK will be of interest to public health and communicable disease practitioners in all States and Territories, as it would affect how and where policy and expert advice is created and used.
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Ameyaw, S., and A. Frempong-Kore. "RECORDS MANAGEMENT PRACTICES IN GHANAIAN TERTIARY INSTITUTIONS: A CASE STUDY OF GHANA TECHNOLOGY UNIVERSITY COLLEGE." UDS International Journal of Development 7, no. 2 (February 24, 2021): 461–72. http://dx.doi.org/10.47740/503.udsijd6i.

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This study was conducted to ascertain records management practices at the Ghana Communications Technology University (formerly Ghana Technology University College) a mid-sized Ghanaian public university located in Accra. All the staff at the Admissions and Records departments participated in the study. This comprised two (2) heads of department and seven (7) senior staff from both departments. The face-to-face interviews were employed as a data collection instrument for this study. The findings indicated that the University has neither a policy to regulate the management of students' records nor a professional archivist to manage records. However, the head of the Records office was given a three-day training on the assumption of office. It was revealed that the head of admissions, as well as all the staff of the two departments, had never been given any training. There were some challenges impeding records management in the Admissions and Records offices– among them are; lack of adequate staff, inadequate storage equipment, lack of periodic training, lack of policy to guide records management and inability of students to furnish the Admission office with the needed information. It was recommended that the University should employ a professional archivist to manage student records, provide adequate storage facilities, organise periodic training for staff as well promulgate a policy to guide records management in the Admissions and Records offices. Keywords: Accra Campus, Records, Management, Practices, Ghana Communication Technology University
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Beltrami, John, Odessa Dubose, Reginald Carson, and Janet C. Cleveland. "Using HIV Surveillance Data to Link People to HIV Medical Care, 5 US States, 2012-2015." Public Health Reports 133, no. 4 (May 11, 2018): 385–91. http://dx.doi.org/10.1177/0033354918772057.

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Introduction: From 2012 through 2015, the Centers for Disease Control and Prevention (CDC) provided funding to 5 health departments for demonstration projects using HIV surveillance data to link people with newly diagnosed HIV to care. We assessed how well these health departments established linkage to care, how the demonstration projects helped them with this work, and if they sustained these activities after CDC funding ended. Materials and Methods: We obtained quantitative and qualitative data on linkage-to-care activities from health department communications and progress reports submitted to CDC. We calculated and combined linkage-to-care results for the 5 health departments, and we compared these results with the combined linkage-to-care results for 61 health departments that received CDC funding for routine HIV prevention activities (eg, HIV testing, linkage to and reengagement in HIV care, HIV partner services) and for the same 5 health departments when they used only routine HIV prevention activities for linkage to care. Results: Of 1269 people with a new HIV diagnosis at the 5 health departments, 1124 (89%) were linked to care, a result that exceeded the 2010-2015 National HIV/AIDS Strategy goal (85%), the CDC Funding Opportunity Announcement performance standard (80%), and combined results for the 61 health departments (63%) and the same 5 health departments (66%) using routine HIV prevention activities. Benefits of the projects were improved collaboration and coordination and more accurate, up-to-date surveillance data. All health departments continued linkage-to-care activities after funding ended. Practice Implications: Using HIV surveillance data to link people with HIV to care resulted in substantial clinical and public health benefits. Our observations underscore the importance of collaboration among medical providers, public health staff members, community-based organizations, and people with HIV to ensure the best possible clinical and public health outcomes.
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Weber, Mark A., Thomas E. Backer, and Stacey Palosky. "Creating a Robust Digital Communications Strategy for the US Department of Health & Human Services." Journal of Health Communication 25, no. 10 (October 2, 2020): 774–79. http://dx.doi.org/10.1080/10810730.2021.1871985.

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Hawkins, Gay. "The Special Broadcasting Service in the Twenty-First Century." Media International Australia 133, no. 1 (November 2009): 26–30. http://dx.doi.org/10.1177/1329878x0913300107.

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This paper considers the recent inquiry of the Department of Broadband, Communications and the Digital Economy into the future of public service media in a digital environment in the context of both the author's own work on the history of the Special Broadcasting Service (Ang et al., 2008) and the continuing obligations and challenges that public service media face in terms of the wider remit of helping audiences to negotiate the reality of cultural diversity and difference. It focuses on how SBS has contributed to an expanded understanding of the nature of citizenship in contemporary Australian society, challenges it faces in extending that understanding of citizenship to expanded public participation in the creation and distribution of media content, and its current and future relationship to the Australian Broadcasting Corporation.
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Henry, Shana M., and Nicole M. Kopari. "592 Medwatch: A Public Service Media Outlet Promoting Burn Prevention and Survivor Awareness." Journal of Burn Care & Research 42, Supplement_1 (April 1, 2021): S147—S148. http://dx.doi.org/10.1093/jbcr/irab032.242.

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Abstract Introduction The American Burn Association estimates 486,000 burn injuries occur each year. Inability to receive specialized treatment from a verified burn center can negatively impact long term outcomes and survival rates for burn survivors. The burn team has a multidisciplinary approach to meeting the physical and emotional needs of burn patients and their families. Ongoing education and outreach programs are key elements in preventing fire tragedies. We identified an opportunity to incorporate burn and fire prevention education as well as burn survivor testimonies into a pre-existing media platform. Methods We identified burn injury trends, at an American Burn Associated Verified Burn Center, via the burn registry and determined the most common etiologies of injuries treated at our center. We utilized an established relationship with burn prevention community partners, our hospitals communication department, and local news station. Our aftercare and burn prevention coordinator partnered with these established relationships to produce 10-minute television segments on burn and fire safety topics. The interactive television sessions were aired during the local news. Within each segment, viewers were provided with safety tips, preventative strategies, and/or burn survivor testimony. Results 30 news segments over the past 3 years have been produced reaching an average of 58,000 people per year spanning 7 local counties. This health and wellness tool has provided education regarding pet fire safety, scald/contact burn prevention, outdoor/BBQ burn/fire prevention, car fire safety, honey oil explosion education, and holiday burn prevention. We have also had segments focusing on smoke alarm awareness/education and home/fire escape planning to make our communities safer. We have been able to promote our successful aftercare programs by highlighting our support groups, burn survivor activities, and grateful patient stories sharing burn survivor testimony. Conclusions We identified burn prevention topics as well as grateful patients to spread awareness of burns within our community. We partnered with the hospital communications department and local news stations to produce directed educational television segments. These segments were designed to educate the community as well as highlight our successful multidisciplinary approach to managing burn patients. This media platform is one component of our burn centers ongoing burn prevention and outreach program.
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Sunarya, Lusyani, Allyufi Fazril Rasyidin, and Deka Witara. "VIDEO ANIMASI 2D INFOGRAFIS APLIKASI LAKSA ( LAYANAN ASPIRASI KOTAK SARAN ANDA ) PADA DINAS KOMUNIKASI DAN INFORMASI (KOMINFO) PEMERINTAHAN KOTA TANGERANG." Journal CERITA 2, no. 1 (February 1, 2016): 111–27. http://dx.doi.org/10.33050/cerita.v2i1.672.

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he development of information and communication today is very important for the wider community. This is evidenced by the many pioneers of telecommunications and information which serves to realize the information and communication, either through print media such as newspapers, magazines, books, and electronic media such as radio, television, telephone, and internet. Currently the Department of Communication andInformation Technology, provide services or means of media information through some form of media in the form of social media and websites that in a sense is still not enough to meet the information needs effective services. In order to convey the latest information more effective services should at least have the means of media that can support the effectiveness of the communication process performed by an institution or agency. LAKSA application is a communication medium that serves to continue the public complaints that go through Call Center so that it can respond rapidly, so that people can easily give a message, complaints, suggestions, or report to the Office of Tangerang City Government. The methodology used in this study include problem analysis methods, data collection methods, methods of analysis of the design and method of production concept mavib (KPM) which includes: pre-production, production and post production. Thus in this research is intended to make the mediainfographic form of 2D animation, namely Design Video Animation Infographic Applications LAKSA (Report Aspiration Suggestion Box you) at the Department of Communications and Informatics of Tangerang, so that through the design of the media is expected to provide forms of information services more attractive, effective, and easily accepted, especially by the people of Tangerang.
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San-Jose, Leire, Txomin Iturralde, and Amaia Maseda. "The influence of information communications technology (ICT) on cash management and financial department performance: An explanatory model." Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration 26, no. 2 (June 2009): 150–69. http://dx.doi.org/10.1002/cjas.97.

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Abimbola, Adegbola Eunice, Binuyo Adekunle Oluwole, and Afolabi Gabriel Kolawole. "Effect of Integrated Marketing Communications on Customer Satisfaction of Selected Private Universities in South-West Nigeria." International Journal of Marketing Studies 12, no. 2 (April 27, 2020): 78. http://dx.doi.org/10.5539/ijms.v12n2p78.

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Integrated Marketing Communications (IMCs) is critical to the performance of an organisation. However, many of the previous studies have focussed on manufacturing firms with very few targeted at private universities. Moreover, empirical evidence revealed that private universities have not been able to effectively deploy IMCs to enhance their performance and have been confronted with the challenge of poor customer satisfaction. The study investigated the effect of IMCs on customer satisfaction of selected private universities in South-West Nigeria. The study adopted cross-sectional survey research design. The population of the study comprised 554 employees of the Institutional Marketing Department and ad-hoc staff of the Registry Department of the universities selected for the study. Total enumeration method was used. The instrument used was a validated adapted questionnaire. The Cronbach’s alpha reliability coefficients of the constructs ranged from 0.701 to 0.832. The response rate was 85%. Data were analysed using multiple linear regression. The results revealed that IMCs had positive and significant effect on customer satisfaction (Adj. R2 = 0.834, F (5, 467) = 475.554, p < 0.05). The relative effects of IMCs on customer satisfaction showed that advertising had a positive and significant effect (β = 0.132, t = 3.038, p < 0.05), service promotion had a positive and significant effect (β = 0.195, t = 4.502, p < 0.05), online marketing had a positive and significant effect (β = 0.269, t = 5.972, p < 0.05), public relations also had a positive and significant effect (β = 0.377, t = 7.415, p < 0.05). The effect of direct marketing was however insignificant though positive (β = 0.059, t = 1.130, p > 0.05). The study concluded that IMCs affect customer satisfaction. The study recommended that private universities should prioritise their promotional efforts on advertising, service promotion, online marketing and public relations rather than direct marketing in their bid to sustain and improve their customer satisfaction record.
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Демчина Л. І. "АНАЛІТИЧНА ІНФОРМАЦІЯ ЯК ЗАСІБ ПІДГОТОВКИ УПРАВЛІНСЬКИХ РІШЕНЬ ОРГАНАМИ МІСЦЕВОГО САМОВРЯДУВАННЯ." International Academy Journal Web of Scholar, no. 4(46) (April 30, 2020): 32–37. http://dx.doi.org/10.31435/rsglobal_wos/30042020/7044.

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The information activity is becoming necessary for a society, one of the most important and influential factors of stability of any state in the modern conditions. The presence of analytical information in information activities makes them a reliable basis for management decision making. The content of the concept of “analytical information” is clarified in the proposed research. The specifics of analytical documents functioning in the field of public administration are characterized. The determining principle for preparing such analytical documents is the need to provide compressed information for its use without additional reference to the processed source materials. The ways to improve the functioning of analytical information in the department of information activity and public communications of the regional administration are suggested.
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Pillay, Ravi, and Caren Brenda Scheepers. "Nestlé South Africa and Department of Transport: response to food security during COVID-19." Emerald Emerging Markets Case Studies 10, no. 3 (August 7, 2020): 1–23. http://dx.doi.org/10.1108/eemcs-06-2020-0224.

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Learning outcomes Gaining skills in analyzing context during a crisis situation, using a political, economic, social, technological, legal and environmental framework understanding strategic leadership engagement with stakeholders to cultivate an environment for emergent change gaining skills in drawing up a strategic communications plan. Case overview/synopsis On 15 May 2020, Alec Moemi, Director-General of the South African Government’s Department of Transport (DoT), contemplates how his department can use the opportunity that COVID-19 presents to transform the transport system and to maintain relationships with business and the taxi industry beyond COVID-19? The nation was just reeling from a first: the President announced a “lockdown” which meant that all economic activity except “essential services” could operate. Life almost ground to halt and South Africans faced a new reality. No movement out of your property unless it was a medical emergency or if you needed to buy food. The minibus taxi, an economic enabler to millions of South Africans also had to stop operating. The South African DoT had a mammoth task of communicating to a range of stakeholders. However, the most sensitive being the minibus taxi owners, drivers and their related associations. How would they accept the news that they will not have a livelihood for the next few weeks or perhaps even months? Given the nature of industrial shift patterns and need for a more flexible transport system for workers, some organisation’s such as Nestlé contracted private transport services to ensure their staff travelled to work safely. Nestlé also had their own compulsory sanitizing protocols in place to support private transporters. Complexity academic level Postgraduate programmes, including MBA, MPhil Corporate Strategy and Masters’ Public Administration and Executive Education Programmes. Supplementary materials Teaching notes are available for educators only. Subject code CSS: 7 Management Science.
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Watkins, Sharon M., Dennis M. Perrotta, Martha Stanbury, Michael Heumann, Henry Anderson, Erin Simms, and Monica Huang. "State-Level Emergency Preparedness and Response Capabilities." Disaster Medicine and Public Health Preparedness 5, S1 (March 2011): S134—S142. http://dx.doi.org/10.1001/dmp.2011.26.

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ABSTRACTBackground: Prior assessments of public health readiness had identified gaps in radiation preparedness. In recent years, preparedness planning has involved an “all-hazards” approach. Current assessment of the national status related to radiation public health emergency preparedness capabilities at the state and local health department levels was needed.Methods: A survey of state health departments related to radiation readiness was undertaken in 2010 by the Council of State and Territorial Epidemiologists (CSTE). States with nuclear power plants were instructed to consider their responses exclusive of capabilities and resources related to the plants given that the emergency response plans for nuclear power plants are specific and unique.Results: Thirty-eight (76%) state health departments responded to the survey, including 26 of the 31 states with nuclear power plants. Specific strengths noted at the state level included that the majority of states had a written radiation response plan and most plans include a detailed section for communications issues during a radiation emergency. In addition, more than half of the states indicated that their relationship with federal partners is sufficient to provide resources for radiation emergencies, indicating the importance states placed on federal resources and expertise. Specific weaknesses are discussed and include that most states had completed little to no planning for public health surveillance to assess potential human health impacts of a radiation event; less than half had written plans to address exposure assessment, environmental sampling, human specimen collection and analysis, and human health assessment. Few reported having sufficient resources to do public health surveillance, radiation exposure assessment, laboratory functions and other capabilities.Discussion: Levels of planning, resources and partnerships varied among states, those with nuclear power plants were better prepared. Gaps were evident in all states; however and additional training and resources are needed to ensure adequate levels of preparedness.Conclusion: Overall results of this assessment indicate that in most measures of public health capacity and capability, states are poorly prepared to adequately respond to a major radiation emergency event. Specific recommendations are noted in the discussion.(Disaster Med Public Health Preparedness. 2011;5:S134-S142)
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Vdovkina, Natalya I., and Yulia E. Ponomareva. "The social functions of the public relations service of the regional executive branch." Siberian Socium 4, no. 4 (2020): 67–79. http://dx.doi.org/10.21684/2587-8484-2020-4-4-67-79.

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This article studies the social functions of a public relations service of a regional executive authority on the example of the information and publishing department of the labor and employment agency of the Krasnoyarsk Territory. The Public Relations Service is regarded as a social institution, wherein this institute is interpreted as an approved and stable set of statuses and roles. This set acts in society, and its goal is to form an environment for effective public communications between social actors. The authors consider the main approaches to the analysis of the service responsible for public relations as a social institution; in addition, they define the specifics of the social functions of the service implementing public relations — the executive authority of the region. The relevance of the study is determined by the fact that the public relations service, which operates in the structure of the authority, determines, among other things, a positive idea about all public authorities in general. The purpose of the study is to analyze the social function of the public relations service of the regional executive authorities. The authors have employed the following methods: expert survey, content analysis of media materials, secondary analysis of data from sociological analysis of the image of the state employment service of the population of the Krasnoyarsk Territory. Based on the results of theoretical, methodological, and empirical studies, the authors conclude that in addition to the obvious social function of information, the public relations service performs a managerial social function through the creation of an information and communication environment in which an effective dialogue between social actors unfolds. The public relations service of the executive branch of the region, in turn, has its own specifics of these social functions. This is one of the social institutions that creates the conditions not only for the gradual and growing development of the image of the executive branch, but also for the development of a favorable perception of the population about public services provided by the government.
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Urazova, Svetlana, Irina Volkova, Ekaterina Baranova, Andrey Druzhinin, and Anastasia Ulyura. "Branded Media Text as Communicative-integration Model of Interaction with Audience." SHS Web of Conferences 50 (2018): 01200. http://dx.doi.org/10.1051/shsconf/20185001200.

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The development dynamics of information and communication technologies (ICTs), especially network providing expansion of interpersonal and mass communications, radically changes the existing practice of distribution and representation of a media product. Abundant information flows in the Web form interactive competitive communication media that produce a new integrative approach to the creation of modern media models being a cumulative product of journalism, PR, marketing and advertising. An example of such model in Russian media is a branded media text which production is based on a variety of factors, both objective and subjective. Today the scientific community discusses the public adaptation of innovative media text models that could provoke comprehension of its cultural code with its possible retranslation. These parameters provide a competitive advantage and survival of any media structure. However, the conception of consumer’s involvement in a media project at the stage of its creation is often an insoluble problem for journalistic department. Based on the performed studies, authors of this article, on one hand, verify the hypothesis of productivity and functionality of branded media text and, on the other hand, define the reasons for discrepancies in the approaches of leading Russian media to the use of this communicative-integration model.
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Kirk, Marcus P., and James D. Vincent. "Professional Investor Relations within the Firm." Accounting Review 89, no. 4 (January 1, 2014): 1421–52. http://dx.doi.org/10.2308/accr-50724.

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ABSTRACT: This paper investigates the effect of investments in internal investor relations (IR) departments on firm outcomes. We find that companies initiating internal professional IR experience increases in disclosure, analyst following, institutional investor ownership, liquidity, and market valuation relative to a matched sample of control firms. We also examine the differential impact the exogenous shock of Regulation Fair Disclosure (Reg FD) had on firms with an established professional IR department. We find these IR firms more than doubled their level of public disclosure post-Reg FD. Despite IR firms losing a potential communications channel following Reg FD adoption, we find they did not suffer adversely and instead show a post-Reg FD increase in analyst following, institutional investors, and liquidity relative to a control sample of similar non-IR firms. This implies that the effectiveness of professionalized internal IR increased post-Reg FD consistent with IR firms being relatively better positioned to navigate the more complicated regulatory environment. JEL Classifications: D82; M41; G11; G12; G14; G24 Data Availability: Data are publicly available from the sources identified in the paper with the exception of the membership data from the National Investor Relations Institute, which is a proprietary dataset.
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Slavik, Catherine E., Charlotte Buttle, Shelby L. Sturrock, J. Connor Darlington, and Niko Yiannakoulias. "Examining Tweet Content and Engagement of Canadian Public Health Agencies and Decision Makers During COVID-19: Mixed Methods Analysis." Journal of Medical Internet Research 23, no. 3 (March 11, 2021): e24883. http://dx.doi.org/10.2196/24883.

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Background Effective communication during a health crisis can ease public concerns and promote the adoption of important risk-mitigating behaviors. Public health agencies and leaders have served as the primary communicators of information related to COVID-19, and a key part of their public outreach has taken place on social media platforms. Objective This study examined the content and engagement of COVID-19 tweets authored by Canadian public health agencies and decision makers. We propose ways for public health accounts to adjust their tweeting practices during public health crises to improve risk communication and maximize engagement. Methods We retrieved data from tweets by Canadian public health agencies and decision makers from January 1, 2020, to June 30, 2020. The Twitter accounts were categorized as belonging to either a public health agency, regional or local health department, provincial health authority, medical health officer, or minister of health. We analyzed trends in COVID-19 tweet engagement and conducted a content analysis on a stratified random sample of 485 tweets to examine the message functions and risk communication strategies used by each account type. Results We analyzed 32,737 tweets authored by 118 Canadian public health Twitter accounts, of which 6982 tweets were related to COVID-19. Medical health officers authored the largest percentage of COVID-19–related tweets (n=1337, 35%) relative to their total number of tweets and averaged the highest number of retweets per COVID-19 tweet (112 retweets per tweet). Public health agencies had the highest frequency of daily tweets about COVID-19 throughout the study period. Compared to tweets containing media and user mentions, hashtags and URLs were used in tweets more frequently by all account types, appearing in 69% (n=4798 tweets) and 68% (n=4781 tweets) of COVID-19–related tweets, respectively. Tweets containing hashtags also received the highest average retweets (47 retweets per tweet). Our content analysis revealed that of the three tweet message functions analyzed (information, action, community), tweets providing information were the most commonly used across most account types, constituting 39% (n=181) of all tweets; however, tweets promoting actions from users received higher than average retweets (55 retweets per tweet). When examining tweets that received one or more retweet (n=359), the difference between mean retweets across the message functions was statistically significant (P<.001). The risk communication strategies that we examined were not widely used by any account type, appearing in only 262 out of 485 tweets. However, when these strategies were used, these tweets received more retweets compared to tweets that did not use any risk communication strategies (P<.001) (61 retweets versus 13 retweets on average). Conclusions Public health agencies and decision makers should examine what messaging best meets the needs of their Twitter audiences to maximize sharing of their communications. Public health accounts that do not currently employ risk communication strategies in their tweets may be missing an important opportunity to engage with users about the mitigation of health risks related to COVID-19.
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McMillan, Alison. "Epidemic Thunderstorm Asthma." Prehospital and Disaster Medicine 34, s1 (May 2019): s7. http://dx.doi.org/10.1017/s1049023x19000335.

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Introduction:On November 21 and 22 of 2016, Victoria witnessed an unprecedented epidemic thunderstorm asthma emergency event in size acuity and impact. This scenario was never exercised nor contemplated. The event resulted in a 73% increase in calls to the Emergency Services Telecommunications Authority and 814 ambulance cases in the six hours from 6 pm on November 21, 2016. A 58% increase in people presented to public hospital emergency departments in Melbourne and Geelong on November 21 and 22, 2016 (based on the three-year average). 313 calls were made to the nurse on call from people with breathing, respiratory, and allergy problems (compared to an average of 63 calls for the previous month). Tragically, ten deaths are linked to this event.Methods:A substantial amount of work has been completed, much of which goes towards addressing the Inspector-General for Emergency Management recommendations following a review of the event, including: Release of an epidemic thunderstorm asthma campaign and education programs which were rolled out across Victoria for the community and health professionals from September through November 2017;Development of a new epidemic thunderstorm asthma forecasting system on 1 October 2017 and updated warning protocols during the 2017 grass pollen season;Implementation of a Real-time Health Emergency Monitoring System to alert the department of demands on public hospital emergency departments on the system; andIntroduction of a new State Health Emergency Response Plan in October 2017 to improve coordination and communications before and during a health emergency.Discussion:The presentation will concentrate on the lessons learned more than two years down the track from the event in November 2016.
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Walker, Judi, Ros Hill, and Lorraine Green. "Tassie's Tele-rrific Telehealth Network: Linking Primary Health Care Services for Better Rural Health Outcomes." Australian Journal of Primary Health 6, no. 4 (2000): 108. http://dx.doi.org/10.1071/py00043.

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The Telehealth Tasmania Network is a statewide network covering a range of primary care services including Wound Management, Diabetes Education and Support, Specialist Clinics, Mental Health, Palliative Care, and health professional support and education. The Tasmanian Department of Health and Human Services instigated the Telehealth Network in conjunction with the Commonwealth Department of Communications, Information Technology and the Arts. The Network is built on a community development and primary care model. It is unique in that consultation with service providers and clients has determined the sites and services. Integration with other agencies is a key feature, with shared infrastructure ensuring viability and sustainability. Evaluation is an integral part of the design, development and implementation of the Network. It is a forward-looking process to guide program and policy development. Although the take-up rate has been relatively slow and uneven, the evaluation findings demonstrate how Information Technology and Advanced Telecommunications are being used effectively to link primary care services with each other and with acute care and institutional services. Key external factors for success and failure have been identified, showing that what works well in one place may well fail in another.
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47

Ammar, Sabah Ahmed. "Effect of Implementing Distance Learning on Nurses Knowledge and Practice RegardingCovid-19 Pandemic." International Journal of Nursing Didactics 10, no. 12 (December 31, 2020): 01–09. http://dx.doi.org/10.15520/ijnd.v10i12.3171.

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Background:The global spread of COVID-19 is triggering public health responses and is affecting severely on economic systems and global communications. Nurses are the frontline healthcare professionals, providing direct care to individuals infected with COVID-19. In addition, E-learning tools are playing a crucial role during this pandemic. Aim:The aim of this study was to determine the effect of implementing distance learning on nurse's knowledge and practice regarding the COVID-19 pandemic. Design: Quiz experimental design was used to achieve the aim of the current study. Setting:The study was conducted at the emergency department, Intensive care unitand internal medicine department department at 15- May Hospital – Helwan governorate. Sample:A convenient sample of 50 nurses who are work in the previously mentioned settings. Tools:Five tools were used to collect data includeI: Nurse's demographic characteristics data. II: Nurse's knowledge assessment sheet, III: Nurses practice observation sheet, IV: Hospital health services nurse's opinion assessment sheet, V: Distance learning assessment sheet. Results: high significant positive difference between pre and posttest which reveals improvement in study subject knowledge and practice regarding distance learning implantation at p-value 0.000**. In addition, this study indicates the most of study subject agree with implementing distance learning. Conclusion: The finding of the study concluded that nurses' knowledge and practice was improved post-education than pre-education. Recommendations: Additional research using different training programs for nurses to be well prepared to provide patients with appropriate knowledge and practices about COVID-19 through verbal and written instructions.
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48

Ogasawara, M., K. Ito, and K. Saito. "(A73) The Importance of Interagency Communications in the Tsunami Disaster Stricken Area in the 2011 East Japan Great Earthquake." Prehospital and Disaster Medicine 26, S1 (May 2011): s25—s26. http://dx.doi.org/10.1017/s1049023x11000902.

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IntroductionIn the 2011 East Japan Great Earthquake over 200 DMAT immediately headed to the disaster stricken area.ProgressLand lines and all mobile telephones had interrupted service. Radio communication could only be used at a short distance in one area. Satellite phones were the only means of communication, but since there were limited number of devices, power shortages. DMAT used a management browser called EMIS (Emergency Medical Information System) to exchange information and coordinate activity, but the internet itself did not work. Without communication equipment, the victims could not send or receive information and even DMAT had trouble understanding the situation. There was rumor of many victims in a wide range of isolated evacuation shelters that were left behind. The land was flooded, vehicles were carried away, the town was buried under debris and mud, and fires occurred one after another. The wounded and sick could not access hospitals immediately. Because of the blackout, the suspension of the water supply, and prospect of restoring heating were not in sight, an immediate confirmation of medical needs and triage of the sick and wounded were required. Therefore, as the disaster front headquarters, the fire department, police department, self-defense force, Japan Red Cross medical care relief squad, the city, the prefecture, and the public health center, many organizations in collaboration held meetings every day at 5:30 and 18:30 aiming to gather information and establish strong collaboration. Four teams from the Japan Red Cross medical care squad and 4 teams from the Ground Self-Defense force were dispatched in replacement of the insufficient DMAT to manage the disaster front. They restored roads and headed to isolated shelters and hospitals. With the cooperation of the Air Self-Defense Force, DMAT was sent by helicopter to an isolated peninsula.ResultWe use helicopters, ambulances, and Self-Defense Force vehicles to transport as many patients to hospitals in other regions, because there was no place to return home. In one of the isolated hospitals, they had to use candlelight in a room temperature below zero, they were unable to use the aspirator, and four patients were already deceased. The remaining 38 inpatients were transported out of the disaster area and preventable death could be prevented.ConsiderationBecause the local staff suffered damage from the earthquake, all organizations consisted of groups dispatched from other regions. With a communications network not functioning in the disaster stricken area, it is necessary to exchange information and share the best plans. Taking this into perspective, having two disaster relief measures meetings in one day was very effective.
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Raub, Richard A., and Joseph L. Schofer. "Managing Incidents on Urban Arterial Roadways." Transportation Research Record: Journal of the Transportation Research Board 1603, no. 1 (January 1997): 12–19. http://dx.doi.org/10.3141/1603-02.

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Limiting the impact on traffic of nonrecurring events such as crashes, traffic stops, or disabled vehicles through effective incident management should be one objective for emergency response professionals. Moreover, such management is an integral part of Intelligent Transportation Systems planning. The Arterial Incident Management Study, sponsored by the Illinois Department of Transportation and conducted by Northwestern University, examined the impact and management of arterial street incidents to determine what steps could be taken to improve the handling of such events. Several approaches were used to accomplish this, including (a) analysis of incident data from police and fire agencies, (b) debriefings of responders about specific incidents, (c) observation and videotaping of incidents, and (d) an incident management simulation workshop involving police, fire, emergency medicine, tow operator, public works, insurance, and media professionals who have responsibilities for incident management. A series of incidents were simulated in a workshop and consensus was sought on specific and general management tactics. This paper describes study methods and summarizes the important issues and recommendations to improve incident management. Among the key needs identified are (a) response in a manner and with adequate resources to minimize the time an incident affects a scene, (b) rapid removal of vehicles and debris, (c) effective traffic control at and around the incident, (d) communication with motorists who may be affected by long-duration incidents, and (e) advanced, intra- and interagency planning for incident management. Recommended changes include education of drivers and professionals, legislation, communications, use of new technologies for communications and data collection, and advanced planning and coordination of on-site procedures, responsibilities, and priorities.
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50

Voronov, I. I. "Telegraph Department as a Structural Element of Public Administration in Russia in 1865—1881." Nauchnyi dialog, no. 8 (August 24, 2021): 290–306. http://dx.doi.org/10.24224/2227-1295-2021-8-290-306.

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The issue of the formation of one of the central communication management bodies of the Russian Empire — the Telegraph Department is considered. The relevance of the study is due to the need to study the features of the evolution of departments to improve the mechanism of public administration at the present stage. The author provides an overview of the views of historians on the establishment and liquidation of the Ministry of Posts and Telegraphs. Particular attention is paid to the activities of the Ministers of Posts and Telegraphs I.M. Tolstoy, L.S. Makov and Director of the Telegraph Department K.K. Luders. The novelty of the research is seen in the fact that the author reveals and clarifies previously unknown aspects of the functioning of the Telegraph Department. New data from archival sources are introduced into scientific circulation. The results of a comparative analysis of the number and financial position of officials of the Telegraph and Post Departments are presented. It has been proved that the maintenance of the personnel of the communication structures was developing towards equalization, expressed in a decrease in salaries in the Postal Department and an increase in the Telegraph departments. The author dwells on the consideration of the privileges of officials of the Telegraph Department and the position of women employees.
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