Journal articles: 'Public healthcare management'

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Rudawska, Iga. "NEW PUBLIC MANAGEMENT IN HEALTHCARE – CONCEPTION AND APPLICATION." Economics & Sociology 4, no. 1a (July 20, 2011): 9–26. http://dx.doi.org/10.14254/2071-789x.2011/4-1a/2.

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Martínez-Gonzalez, Maite, Pilar Monreal-Bosch, Santiago Perera, and Clara Selva Olid. "Public Healthcare Organizations: Leadership or Management?" Athenea Digital. Revista de pensamiento e investigación social 16, no. 3 (November 8, 2016): 245. http://dx.doi.org/10.5565/rev/athenea.1706.

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Bahadur, Lavanya Rekha, and Sagar Hemant Shah. "Healthcare management in the Indian public sector." International Journal of Economic Policy in Emerging Economies 8, no. 4 (2015): 332. http://dx.doi.org/10.1504/ijepee.2015.073506.

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Agarwal, Renu, Roy Green, Neeru Agarwal, and Krithika Randhawa. "Benchmarking management practices in Australian public healthcare." Journal of Health Organization and Management 30, no. 1 (March 21, 2016): 31–56. http://dx.doi.org/10.1108/jhom-07-2013-0143.

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Purpose – The purpose of this paper is to investigate the quality of management practices of public hospitals in the Australian healthcare system, specifically those in the state-managed health systems of Queensland and New South Wales (NSW). Further, the authors assess the management practices of Queensland and NSW public hospitals jointly and globally benchmark against those in the health systems of seven other countries, namely, USA, UK, Sweden, France, Germany, Italy and Canada. Design/methodology/approach – In this study, the authors adapt the unique and globally deployed Bloom et al. (2009) survey instrument that uses a “double blind, double scored” methodology and an interview-based scoring grid to measure and internationally benchmark the management practices in Queensland and NSW public hospitals based on 21 management dimensions across four broad areas of management – operations, performance monitoring, targets and people management. Findings – The findings reveal the areas of strength and potential areas of improvement in the Queensland and NSW Health hospital management practices when compared with public hospitals in seven countries, namely, USA, UK, Sweden, France, Germany, Italy and Canada. Together, Queensland and NSW Health hospitals perform best in operations management followed by performance monitoring. While target management presents scope for improvement, people management is the sphere where these Australian hospitals lag the most. Practical implications – This paper is of interest to both hospital administrators and health care policy-makers aiming to lift management quality at the hospital level as well as at the institutional level, as a vehicle to consistently deliver sustainable high-quality health services. Originality/value – This study provides the first internationally comparable robust measure of management capability in Australian public hospitals, where hospitals are run independently by the state-run healthcare systems. Additionally, this research study contributes to the empirical evidence base on the quality of management practices in the Australian public healthcare systems of Queensland and NSW.

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Hayleeyesus, Samuel Fekadu, and Wondemagegn Cherinete. "Healthcare Waste Generation and Management in Public Healthcare Facilities in Adama, Ethiopia." Journal of Health and Pollution 6, no. 10 (June 2016): 64–73. http://dx.doi.org/10.5696/2156-9614-6-10.64.

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Greenwald, Howard Peter. "Management challenges in British Columbia’s healthcare system." Journal of Health Organization and Management 31, no. 4 (June 19, 2017): 418–29. http://dx.doi.org/10.1108/jhom-03-2017-0059.

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Purpose The purpose of this paper is to identify the operational and management challenges in a globally budgeted, regionalized healthcare system and their implications for public service. Design/methodology/approach Concentrating on British Columbia’s regional health authorities (RHAs) and hospitals, this study utilized data from interviews of key informants, documents (histories, legislation, agreements between RHAs and provincial government, and RHA organizational charts), news reports, and participant observation at board meetings. Findings Challenges encountered by the managers include accommodating powerful stakeholders (elected officials, providers, and organized publics), adhering to fixed budgets, obtaining capital from public sources, and adjusting to government turnover. In response, the managers engage in balancing priorities of stakeholders, shifting of resources within and across sites and operating units, and working strategically with the capital allocation process. Responses of managers to these challenges have promoted stability but raise concerns about attaining the system’s goals. Practical implications Management challenges and potential patterns of response should be considered in assessing the options for health system reforms. Many countries periodically reorganize their healthcare systems, and recognition of potential management challenges can contribute to the achievement of objectives sought in these reforms. Originality/value Although studies have demonstrated that management affects the implementation of public programs in several areas, little research has focused on the relationships between features of health systems, management responses, and potential outcomes.

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Ngo, Quang-Huy. "Management Accounting System in Public Healthcare Entities: Evidence from Vietnam." Contabilidade Gestão e Governança 23, no. 3 (December 21, 2020): 383. http://dx.doi.org/10.51341/1984-3925_2020v23n3a6.

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Objective:This study aims to examine the influence of contingency factors as market competition and organizational size on the effectiveness of the management accounting system (MAS) design in Vietnamese public healthcare entities. Method: Data were collected from 165 respondents working in Vietnamese public healthcare entities. PLS-SEM techniques were used to test the proposed model. Besides, the common method bias was assessed by employing the one single factor test and marker variable technique.Results: The results reveal that market competition is positively associated with four characteristics of MAS design as scope, timeliness, integration, and aggregation. The size of healthcare entities only positively correlates with two characteristics as integration and aggregation. All these four characteristics allow an increase in managerial performance.Originality/relevance: A previous study shows that healthcare's managers in Vietnam find MAS information to improve performance in several aspects. However, this study does not indicate whether or not MAS has an impact on managerial performance. Besides, according to contingency theorists, MAS should be designed in line with contextual factors to enhance performance. This study aims to address these gaps.Theoretical/methodological contributions: With respect to the literature on healthcare sectors in Vietnam, this study extends the works of Pomberg et al. (2012) and Fung (2012) by indicating market competition and organizational sizes driving MAS to design more sophisticated in order to improve managerial performance. Besides, this paper contributes to the literature on public sectors by following a suggestion of Van Helden (2005), who urges the researcher should focus more on other management accounting topics than budgeting and performance evaluations, and use survey-based methods in public-sector research. Lastly, this study is the first study examining the impact of contingency factors as the organizational size on the effectiveness of MAS design, which is the assumption of most studies on management accounting.

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Chiarini, Andrea, and Emidia Vagnoni. "Environmental sustainability in European public healthcare." Leadership in Health Services 29, no. 1 (February 1, 2016): 2–8. http://dx.doi.org/10.1108/lhs-10-2015-0035.

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Purpose – The purpose of this paper is to enlarge the debate concerning the influence of leadership on environmental sustainability implementation in European public healthcare organisations. Design/methodology/approach – This paper is a viewpoint. It is based on preliminary analysis of European standards dedicated to environmental sustainability and their spread across Europe in public healthcare organisations. Viewpoints concerning leadership are then discussed and asserted. Findings – This paper found a limited implementation of standards such as Green Public Procurement criteria, Eco-Management and Audit Scheme and ISO 14001 in public healthcare. Some clues indicate that the lack of implementation is related to leadership and management commitment. Originality/value – For the first time, this paper investigates relationships between leadership and environmental sustainability in European public healthcare opening further avenues of research on the subject.

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Mahboob Ali, Muhammad, and Anita Medhekar. "Globalization, medical travel and healthcare management in Bangladesh." Problems and Perspectives in Management 14, no. 2 (June 13, 2016): 360–75. http://dx.doi.org/10.21511/ppm.14(2-2).2016.12.

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There is an increasing evidence of people from Bangladesh travelling to neighboring countries of Asia, such as India, Thailand, Malaysia and Singapore for medical treatment due to poor quality of healthcare services, high cost, and non-availability of speciality medical treatment and facilities. Medical travel is a practise where patients travel to other countries for diagnostic, pathological and complex invasive surgeries due to various push factors in their home country which prevents them for getting affordable, accessible and accredited quality of medical treatment in a timely manner, due to high cost of surgery, uninsured, long waiting period, non-availability of treatment, lack of medical facilities and proper care, lack of trained doctors and nurses, ethical and regulatory reasons, corruption and inadequate public or private medical facilities. This study is based on qualitative and quantitative analysis to examine why people are travelling from Bangladesh to India for medical treatment. Quantitative data were randomly collected from six divisional cities of Bangladesh: Dhaka, Chittagong, Sylhet, Rajshai, Barisal and Khulna and two districts Comilla and Bogra. A total of 1282 participants, out of 1450 returned the questionnaires. Data were analyzed using regression analysis. The results concluded that the pull factors that motivated Bangladeshis to travel to India for medical treatment were: low cost of surgery, qualified experienced doctors, quality of nursing care, non-availability of treatment in Bangladesh, and state of the art medical facilities and treatment in India, which concurs with the literature

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Contandriopoulos, Damien, Jean-Louis Denis, and Ann Langley. "Defining the ‘public’ in a public healthcare system." Human Relations 57, no. 12 (December 2004): 1573–96. http://dx.doi.org/10.1177/0018726704049990.

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Muharremi, Robert. "The Challenge of Introducing New Public Management to Kosovo’s Healthcare Sector." Hrvatska i komparativna javna uprava 17, no. 1 (March 29, 2017): 7–28. http://dx.doi.org/10.31297/hkju.17.1.6.

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The paper outlines the current healthcare sector reform process in Kosovo and the challenges to its implementation. The reform attempts to introduce modern public management principles into Kosovo’s healthcare sector, including a purchaser–provider split, performance incentives, and performance-based contracting, as well as a reorganisation of healthcare service delivery with a view to improving effectiveness and efficiency. This is the first major reform of the healthcare sector since Kosovo declared independence in 2008, and it intends to replace the healthcare system established by the United Nations between 1999 and 2008. Kosovo’s earlier healthcare system had been characterised by decentralised decision-making, but was re-established by the UN in the form of an emergency healthcare system after the UN was deployed to administer Kosovo in 1999. The reform envisages separating healthcare regulators from healthcare providers and healthcare purchasers. Kosovo Hospital and University Clinical Services is established as a new entity providing healthcare services, and a new Health Insurance Fund will become the healthcare purchaser. The Ministry of Health will be restricted to the functions of a regulator, divested of all administrative functions in favour of healthcare providers and purchasers. A major challenge lies in the limited capacities of the Kosovo Government to implement such an ambitious reform. This is also an attempt to introduce modern public management principles into a public administration which is dominated by traditional public administration principles. Lack of implementation capacities and contradictory public administration principles are the most important factors that may endanger the successful implementation of the reform.

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Odonkor, Stephen T., and Tahiru Mahami. "Healthcare waste management in Ghanaian hospitals: Associated public health and environmental challenges." Waste Management & Research 38, no. 8 (April 28, 2020): 831–39. http://dx.doi.org/10.1177/0734242x20914748.

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Healthcare waste generation is an integral part of healthcare operations. Improper healthcare waste management and disposal can be detrimental to humans and the environment. The objective of this paper is to investigate the healthcare waste management practices, aiming to provide needed data to inform policy decisions. The study was conducted using a cross-sectional study. Quantitative data was obtained from 497 respondents who worked in 25 major healthcare facilities. Data was analyzed using (SPSS) version 23.0. Results indicated that 52.4% of respondents had knowledge about healthcare waste management. However, only 12% of the respondents were open to training in healthcare/biomedical waste management. Less than half of the respondent (47.5%) practiced waste segregation at the sources of generation. There were significantly more healthcare waste disposal materials available ( P = 0.001) in private than government and quasi-government hospitals. Based on the major findings of the study, we recommend that adequate training as well as Personal Protective Equipment (PPE’s) should be provided to healthcare professionals to improve healthcare waste management. Complacence in adhering to Healthcare waste disposal guideline must be addressed.

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Santos, Elci de Souza, Karla Magna dos Santos Gonçalves, and Marcos Paulo Gomes Mol. "Healthcare waste management in a Brazilian university public hospital." Waste Management & Research: The Journal for a Sustainable Circular Economy 37, no. 3 (December 19, 2018): 278–86. http://dx.doi.org/10.1177/0734242x18815949.

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Some healthcare waste presents hazardousness characteristics and requires specific procedures to ensure the safety management. Waste segregation is an important action to control the risks of each type of waste. Healthcare waste indicators also may improve the waste management system. The aim of this article was to evaluate the healthcare waste management in a Brazilian university hospital, as well as the waste indicators, quantifying and qualifying the waste generation. Weighing of wastes occurred by sampling occurred sampling of seven consecutive days or daily, between 2011 and 2017. General wastes represent more than 55.6% of the total generated, followed by infectious, sharps and chemicals wastes, respectively, 39.1%, 2.9% and 2.4%. The generation rate in 2017 was 4.09 kg bed−1 day−1, including all types of wastes. Non-dangerous wastes represented around 93.3%, including infectious wastes with low potential risks, while dangerous was represented by high infectious risk (1.4%), chemicals (2.4%) and sharps (2.9%). Healthcare waste indicators may favour the risk identification and improve the waste management system, in particular when involving hazardous wastes. Failures in healthcare waste segregation could represent, in addition to the health risks, unnecessary expenses.

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Jalil, Muhammad Naiman, Wafa Malik, Areeb Javaid, and Ali Jan Khan. "Framework contracts for medicine inventory management in public healthcare." Emerald Emerging Markets Case Studies 9, no. 1 (July 9, 2019): 1–21. http://dx.doi.org/10.1108/eemcs-06-2018-0118.

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Learning outcomes This paper aims to highlight the implications of financial planning for public procurement process for medicine purchase. The purpose of this case is also to understand how the choice of contract type in public procurement impacts medicine inventory levels and availability. It finally highlights the appropriate configuration of framework procurement contract for procurement of discrete goods in the context of public sector procurement. Case overview/synopsis Primary and Secondary Healthcare Department (P&SHD), Government of the Punjab provides free public health-care services in the Punjab province. Public health-care services of P&SHD are organised in a tiered manner with almost 3,000 primary and secondary medical facilities dispersed throughout the Punjab province. P&SHD maintains inventories of approximately 300 medicines to support medical service provision. Complexity academic level This case can be taught in procurement and inventory management module of MBA level operations management course. It can also be used in executive course on public sector procurement management. The case aims to highlight the interrelation between inventory planning and procurement management process. Hence, it should be used after participants have understood inventory models, procurement process and procurement contract types. Standard readings or cases on inventory and procurement management that cover topics such economic order quantity, procurement process steps and procurement contracts can be used to develop this understanding. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 9: Operations and logistics.

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Calero, Remedios, and Martina G. Gallarza. "In Which Type of Healthcare Do Patients Show Greater Loyalty? (Public Sector Management vs. Public-Private Partnership)." Revista Ciencias de la Salud 16, no. 3 (October 9, 2018): 391. http://dx.doi.org/10.12804/revistas.urosario.edu.co/revsalud/a.7259.

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Introduction: The present study analyses the patients behavior in a setting with different management types: public sector management and public-private partnership. More specifically, the objective is to establish in which healthcare type (hospitalization, ambulatory surgery, emergencies, outpatients consultation) do the patients show a loyal behavior when they are in different management scenarios. Material and methods: A descriptive analysis based on secondary data collected from an internal database of the Conselleria de Sanidad of the Valencian Community in Spain, a scenario with two different healthcare management types (public sector management and public-private partnership) was conducted. Results: Higher patient ows in two healthcare types (emergency and outpatient consultation); disparate growth of the patients’ net basis; partnership favors maintaining the relationship with the patient thus preventing dropout; specialization of the public-private partnership in an assistance type: ambulatory surgery. Conclusion: The obtained results identify the healthcare types with higher patients’ loyalty, as well as the extent to which the management type affects this loyalty behaviour.

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Powell, Suzanne K. "Public Reporting of Healthcare Data." Lippincott's Case Management 8, no. 4 (July 2003): 139–40. http://dx.doi.org/10.1097/00129234-200307000-00001.

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Powell, Suzanne K. "Public Reporting of Healthcare Data." Lippincott's Case Management 9, no. 2 (2004): 55–56. http://dx.doi.org/10.1097/00129234-200403000-00001.

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Hussain, Matloub, and Mohsin Malik. "Prioritizing lean management practices in public and private hospitals." Journal of Health Organization and Management 30, no. 3 (May 16, 2016): 457–74. http://dx.doi.org/10.1108/jhom-08-2014-0135.

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Purpose – The purpose of this paper is to prioritize 21 healthcare wastes in public and private hospitals of United Arab Emirates (UAE). Design/methodology/approach – Seven healthcare wastes linked with lean management are further decomposed in to sub-criteria and to deal with this complexity of multi criteria decision-making process, analytical hierarchical process (AHP) method is used in this research. Findings – AHP framework for this study resulted in a ranking of 21 healthcare wastes in public and private hospitals of UAE. It has been found that management in private healthcare systems of UAE is putting more emphasis on the inventory waste. On the other hand, over processing waste has got highest weight in public hospitals of UAE. Research limitations/implications – The future directions of this research would be to apply a lean set of tools for the value stream optimization of the prioritized key improvement areas. Practical implications – This is a contribution to the continuing research into lean management, giving practitioners and designers a practical way for measuring and implementing lean practices across health organizations. Originality/value – The contribution of this research, through successive stages of data collection, measurement analysis and refinement, is a set of reliable and valid framework that can be subsequently used in conceptualization, prioritization of the waste reduction strategies in healthcare management.

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Jones, Walter J. "The “Business”—or “Public Service”— of Healthcare." Journal of Healthcare Management 45, no. 5 (September 2000): 290–93. http://dx.doi.org/10.1097/00115514-200009000-00004.

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Shipko, Andrii, Serhii Shklyar, Oleksii Demikhov, and Henryk Dzwigol. "Public health services: implementation of healthcare technologies." Health Economics and Management Review 1, no. 1 (2020): 84–92. http://dx.doi.org/10.21272/hem.2020.1-08.

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This paper summarizes the arguments and counterarguments within the scientific discussion on the factors that influence public health service. The main purpose of this research is to determine the expected indicators of pathogenic and sanogenic effects on significant risk factors of pathology among children. For achieving the research goal, the authors substantiated the models of final results for the modification of risk factors. Investigation of antenatal and genealogical factors in healthy and ill children groups was performed using a specially compiled expert assessment card and parents’ interviews. The systemic population modeling methods were applied to develop and substantiate population health management models (early diagnosis and primary prevention). Evaluation of the expected effectiveness of the N-factor program of primary prevention was carried out on a set of genealogical and antenatal factors. Conducted logical analysis of the methodology of quantitative and qualitative determination of health and the gathered experience in that respect were taken into account in developing population models of preventive effects. This study provides the identified priority directions for realizing the regional and population programs to implement them further. The authors presented the example of calculating the expected effectiveness of children’s health management by eliminating the investigated factors. The authors determine the priority directions for realizing the regional and population programs pathology based on the influence on the various elements to improve the public health services system. An example of calculating the expected effectiveness of children’s health management by eliminating these factors is given. The obtained results could be used to further research the issues associated with a prospective assessment of the program’s effectiveness in reducing the impact of antenatal and genealogical factors on children’s health.

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Nurcahyo, Rahmat, Ellia Kristiningrum, and Sik Sumaedi. "ISO 9001-certified public healthcare center’s efficiency and re-certification." International Journal of Productivity and Performance Management 69, no. 4 (July 4, 2019): 794–812. http://dx.doi.org/10.1108/ijppm-11-2018-0406.

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Purpose The purpose of this paper is to measure the efficiency of ISO 9001-certified public healthcare center in Jakarta, Indonesia and examine the impact of “re-certification“ on the efficiency. Design/methodology/approach The sample of the research is 30 ISO 9001-certified district public healthcare centers in Jakarta. The data envelopment analysis (DEA) and the Man–Whitney U test were applied. Findings The research result showed that there is a variation in efficiency values of ISO 9001-certified public healthcare centers that this research studied. There are only 23 percent of the public healthcare centers that can be categorized as the technically efficient public healthcare center. Furthermore, this research also found that there are no significant efficiency value differences among the groups of public healthcare center based on the number of “re-certification” the center experienced. Research limitations/implications This research only involved ISO 9001-certified public healthcare center from Jakarta, Indonesia. Practical implications Registering ISO 9001 for the public healthcare center does not guarantee that the public healthcare center will have better efficiency. The government and the public healthcare center management should ensure that the ISO 9001 implementation method used by the public healthcare center is appropriate for improving the efficiency of the public healthcare center. Originality/value There is a lack of research that studied the efficiency of ISO 9001-certified public healthcare center. Furthermore, there is no research that investigates the effect of “re-certification“ on efficiency. This research fulfills the literature gaps.

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Howe, Rufus S. "Case Management for Healthcare Professionals." Journal For Healthcare Quality 16, no. 4 (July 1994): 40. http://dx.doi.org/10.1097/01445442-199407000-00010.

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Jones, Stephen B. "Utilization Management and Healthcare Reform." Journal For Healthcare Quality 17, no. 1 (January 1995): 11–13. http://dx.doi.org/10.1111/j.1945-1474.1995.tb00752.x.

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Drapkina, O. M., E. A. Poddubskaya, and N. V. Uchevatkina. "Intellectual Property Management in Healthcare." Profilakticheskaya meditsina 24, no. 7 (2021): 83. http://dx.doi.org/10.17116/profmed20212407183.

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Saunila, Minna, Juhani Ukko, Pasi Rusila, and Hannu Rantanen. "Challenges of performance measurement and management in public healthcare services." World Review of Entrepreneurship, Management and Sustainable Development 8, no. 2 (2012): 181. http://dx.doi.org/10.1504/wremsd.2012.046119.

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Dasanayaka, S. W. S. B., and G. D. Sardana. "Management of healthcare equipment in Sri Lankan public sector hospitals." International Journal of Biomedical Engineering and Technology 5, no. 4 (2011): 317. http://dx.doi.org/10.1504/ijbet.2011.039924.

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Petit, Nicolas, and Gulliver Lux. "Uses of Management Control Tools in the Public Healthcare Sector." Public Organization Review 20, no. 3 (August 13, 2019): 459–75. http://dx.doi.org/10.1007/s11115-019-00456-2.

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Oliva, Samuel Z., and Joaquim C. Felipe. "Optimizing Public Healthcare Management Through a Data Warehousing Analytical Framework." IFAC-PapersOnLine 51, no. 27 (2018): 407–12. http://dx.doi.org/10.1016/j.ifacol.2019.02.004.

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Leggat, Sandra G., Zhanming Liang, and Peter F. Howard. "Differentiating between average and high-performing public healthcare managers: implications for public sector talent management." Australian Health Review 44, no. 3 (2020): 434. http://dx.doi.org/10.1071/ah19087.

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ObjectiveEnsuring sufficient qualified and experienced managers is difficult for public sector healthcare organisations in Australia, with a limited labour market and competition with the private sector for talented staff. Although both competency-based management and talent management have received empirical support in association with individual and organisational performance, there have been few studies exploring these concepts in the public healthcare sector. This study addresses this gap by exploring the perceived differences in demonstration of core competencies between average and higher-performing managers in public sector healthcare organisations. MethodsMixed methods were used to define and measure a set of competencies for health service managers. In addition, supervisors of managers were asked to identify the differences in competence between the average and high-performing managers reporting to them. ResultsSupervisors could clearly distinguish between average and higher-performing managers and identified related competencies. ConclusionsThe consistent pattern of competence among community health and hospital public sector managers demonstrated by this study could be used to develop a strategic approach to talent management for the public healthcare sector in Australia. What is known about this topic?Although there are validated competency frameworks for health service managers, they are rarely used in practice in Australia. What does this paper add?This paper illustrates the perceived differences in competencies between top and average health services managers using a validated framework. What are the implications for practitioners?The public health sector could work together to provide a more effective and efficient approach to talent management for public hospitals and community health services.

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Sumaedi, Sik, I. Gede Mahatma Yuda Bakti, Tri Rakhmawati, Nidya J. Astrini, Tri Widianti, and Medi Yarmen. "Indonesian public healthcare service institution’s patient satisfaction barometer (IPHSI-PSB)." International Journal of Productivity and Performance Management 65, no. 1 (January 11, 2016): 25–41. http://dx.doi.org/10.1108/ijppm-07-2014-0112.

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Purpose – The purpose of this paper is to develop and test a new public healthcare patient satisfaction index (PSI) in Indonesia. More clearly, the index measures overall patient satisfaction and its determinants. Design/methodology/approach – Literature review was performed to identify the determinants of patient satisfaction. Data collection was carried out by using survey with questionnaire. The survey involves 161 patients of one public healthcare service institution in Tangerang, Indonesia. The authors conducted some statistical analyses, namely exploratory factor analysis, Cronbach α analysis, and multiple regression analysis. Findings – A new public healthcare PSI was developed and tested. The index consists of overall patient satisfaction and its determinants. The determinants include the quality of healthcare delivery, the quality of healthcare personnel, the adequacy of healthcare resources, the quality of administration process, perceived value, perceived sacrifice, and image. Furthermore, the new index was called as IPHSI-PSB. Research limitations/implications – This research was carried out only in Tangerang, Indonesia and only involved one public healthcare service. Hence, the index needs to be tested in different cities in Indonesia. Furthermore, it is also needed to involve more public healthcare service institutions in future researches. Practical implications – Public healthcare service managers can use IPHSI-PSB to monitor, measure, and improve the patient satisfaction of the public healthcare service institution they manage. Originality/value – This paper has developed and tested a new public healthcare patient satisfaction index.

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Al-Assaf, A. F. "Healthcare outcomes management and quality improvement." Journal of the Royal Society of Health 116, no. 4 (August 1996): 245–52. http://dx.doi.org/10.1177/146642409611600411.

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Uzych, Leo. "Value-Based Cost Management for Healthcare." Family & Community Health 20, Supplement (April 1997): 77–79. http://dx.doi.org/10.1097/00003727-199704001-00009.

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Samofalov, Dmytro. "Electronic health system implementation as a component of public health management: world experience." Public administration and local government 44, no. 1 (March 10, 2020): 92–99. http://dx.doi.org/10.33287/102012.

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The article analyses foreign and domestic scientific and practical investigations on the e-Health system in countries with developed and developing Healthcare system. Different approaches to term «e-Нealth» are considered starting from the instruments, which make availability of medical care easier for a patient up to the system of medical information management and wider abilities of public management of healthcare. The level of trust and public perception of different elements of e-Health in different countries is determined. E-Health implementation risks are analyzed. Ways to implement e-Health in public health management in Ukraine are suggested. Today, more and more healthcare providers, healthcare professionals, and health care providers are using Internet technologies to engage in healthcare communication. The main advantages are the speed and convenience of communication activities using e-Health. Healthcare professionals receive accurate and unbiased clinical and statistical data. That made possible to influence public health management, the effectiveness of which depends on the use of modern forms of communication for physicians, population, patients and public management and administration bodies. A wide range of communications with the public, patients, business, politicians, researchers, as well as the implementation of financial and administrative models in health care depend on this system.

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Kumari, Reema, and Anshita Singh. "Certificate course in healthcare waste management: An overview." South East Asia Journal of Public Health 3, no. 1 (January 18, 2014): 72–73. http://dx.doi.org/10.3329/seajph.v3i1.17716.

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Mei, Jixia, and Ian Kirkpatrick. "Public hospital reforms in China: towards a model of new public management?" International Journal of Public Sector Management 32, no. 4 (May 13, 2019): 352–66. http://dx.doi.org/10.1108/ijpsm-03-2018-0063.

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Purpose The purpose of this paper is to explore how far plans to “modernize” hospital management in China are converging toward a global model of new public management (NPM) or represent a distinctive pathway. Design/methodology/approach This paper draws on a systematic review of available secondary sources published in English and Chinese to describe both the nature and trajectory of hospital management reforms in China. Findings In China, while public hospital reforms bear many of the hallmarks of the NPM, they are distinctive in two key respects. First, the thrust of current reforms is to partially reverse, not extend, the trend toward marketization in order to strengthen the public orientation of public hospitals. Second is a marked gap between the rhetoric and reality of empowering managers and freeing them from political control. Practical implications This paper develops a framework for understanding the drivers and obstacles to hospital management reforms in China that is useful for managers, clinicians and policy makers. Originality/value In China, few authors have considered NPM reform in relation to healthcare. This paper contributes in better understanding current reforms taking place in China’s expanding healthcare sector and locates these within broader theoretical and policy debates.

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Mesabbah, Mohammed, and Amr Arisha. "Performance management of the public healthcare services in Ireland: a review." International Journal of Health Care Quality Assurance 29, no. 2 (March 14, 2016): 209–35. http://dx.doi.org/10.1108/ijhcqa-07-2014-0079.

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Purpose – Performance Management (PM) processes have become a potent part of strategic and service quality decisions in healthcare organisations. In 2005, the management of public healthcare in Ireland was amalgamated into a single integrated management body, named the Health Service Executive (HSE). Since then, the HSE has come up with a range of strategies for healthcare developments and reforms, and has developed a PM system as part of its strategic planning. The purpose of this paper is to review the application of PM in the Irish Healthcare system, with a particular focus on Irish Hospitals and Emergency Services. Design/methodology/approach – An extensive review of relevant HSE’s publications from 2005 to 2013 is conducted. Studies of the relevant literature related to the application of PM and of international best practices in healthcare performance systems are also presented. Findings – PM and performance measurement systems used by the HSE include many performance reports designed to monitor performance trends and strategic goals. Issues in the current PM system include inconsistency of measures and performance reporting, unclear strategy alignment, and deficiencies in reporting (e.g. feedback and corrective actions). Furthermore, PM processes have not been linked adequately into Irish public hospitals’ management systems. Research limitations/implications – The HSE delivers several services such as mental health, social inclusion, etc. This study focuses on the HSE’s PM framework, with a particular interest in acute hospitals and emergency services. Originality/value – This is the first comprehensive review of Irish healthcare PM since the introduction of the HSE. A critical analysis of the HSE reports identifies the shortcomings in its current PM system.

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Hussain, Wajahat. "Healthcare Quality Management System in Pakistan." International Journal of Frontier Sciences 3, no. 2 (July 1, 2019): 74–77. http://dx.doi.org/10.37978/tijfs.v3i2.50.

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The competitive healthcare system and healthcare environment, modern hospitals with substantial investment, healthcare reforms, availability of specialized persons in hospital management, health services management, the success of quality management programs in developed nations and high interest of international health organizations like WHO has led the developing countries like Pakistan to pay due attention to quality in national healthcare system. Since the time of independence healthcare system in Pakistan is striving for improvements. Despite of the physical infrastructure and availability of qualified workforce for service delivery there are gaps in strategic and operational planning which resulted in poor quality health services. The leaders in healthcare has little awareness that the quality management is an organized specialty to improve the quality of healthcare. It is need of the hour that healthcare leaders in Pakistan must integrate quality improvement activities in strategic and operational planning process of healthcare system. This the only way to maximize the benefits of healthcare system and restore the rapidly deteriorating public trust.

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Ahsan, Kamrul, and Abdullahil Azeem. "Operational Performance Analysis of a Public Hospital Laboratory." International Journal of Information Systems in the Service Sector 2, no. 4 (October 2010): 22–38. http://dx.doi.org/10.4018/jisss.2010100102.

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Efficient utilization of scarce resources is an issue for any healthcare system. In developing countries, proper tools, techniques, and resources must be widely used in healthcare operational planning. Considering the necessity of effective resource planning, this study focuses on the rural healthcare system of Bangladesh and concentrates on the sub-district government hospital laboratory. The authors’ determine possible ways to improve operations of laboratory facilities. To analyze existing system efficiency, sample laboratory data is fed into a simulation model. This paper identifies several possible ways for future expansion and suggests using simulation for better planning and analysis.

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Agarwal, Renu, Roy Green, Neeru Agarwal, and Krithika Randhawa. "Management practices in Australian healthcare: can NSW public hospitals do better?" Journal of Health Organization and Management 30, no. 3 (May 16, 2016): 331–53. http://dx.doi.org/10.1108/jhom-01-2015-0016.

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Purpose – The purpose of this paper is to investigate the determinants of best management practices in an Australian state-run healthcare system, namely New South Wales (NSW), and studies the impact of a range of hospital factors in driving best management practices as a means of enhancing healthcare delivery. Design/methodology/approach – This study adapts a unique survey instrument globally tested to quantify the multi-dimensional nature of hospital management practices in 42 acute care public hospitals of NSW. The authors then analysed the role of hospital-specific characteristics in driving best management practices, namely hospital size (measured by the number of hospital beds, employees and doctors), level of skill and education, degree of hospital manager autonomy and organisational hierarchy. Findings – The findings of this study show the areas of strength and potential areas of improvement in NSW hospitals. The authors find a positive association between the adoption of better management practices and hospital size (measured by the number of hospital beds and employees), level of skills and education, degree of hospital manager autonomy and organisational hierarchy. However, hospital size as measured by the number of doctors did not have a statistically significant relationship. Practical implications – This paper is of interest to both hospital administrators, clinical doctors and healthcare policy-makers who want to improve and develop strategies for better management in the healthcare sector. Originality/value – This study provides an internationally comparable robust measure of management capability in public hospitals, and contributes to the evidence-base of management practices and performance in hospitals.

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Kuchibanda, Kizito, and Aloyce W. Mayo. "Public Health Risks from Mismanagement of Healthcare Wastes in Shinyanga Municipality Health Facilities, Tanzania." Scientific World Journal 2015 (2015): 1–11. http://dx.doi.org/10.1155/2015/981756.

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The increase of healthcare facilities in Shinyanga municipality has resulted in an increase of healthcare wastes, which poses serious threats to the environment, health workers, and the general public. This research was conducted to investigate management practices of healthcare wastes in Shinyanga municipality with a view of assessing health risks to health workers and the general public. The study, which was carried out in three hospitals, involved the use of questionnaires, in-depth interview, and observation checklist. The results revealed that healthcare wastes are not quantified or segregated in all the three hospitals. Healthcare wastes at the Shinyanga Regional Referral Hospital are disposed of by on-site incineration and burning and some wastes are disposed off-site. At Kolandoto DDH only on-site burning and land disposal are practiced, while at Kambarage UHC healthcare solid wastes are incinerated, disposed of on land disposal, and burned. Waste management workers do not have formal training in waste management techniques and the hospital administrations pay very little attention to appropriate management of healthcare wastes. In light of this, it is evident that management of healthcare solid wastes is not practiced in accordance with the national and WHO’s recommended standards.

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Assemu, Dereje Mesfin, Tadese Ejigu Tafere, Yared Mulu Gelaw, and Getasew Mulat Bantie. "Healthcare Waste Management Practice and Associated Factors among Private and Public Hospitals of Bahir Dar City Administration." Journal of Environmental and Public Health 2020 (October 22, 2020): 1–10. http://dx.doi.org/10.1155/2020/7837564.

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Background. Lack of an appropriate management practice of healthcare waste is a potential threat to the healthcare workers, patients, and nearby communities of the health institutions. Objective. The study aimed to assess the healthcare waste management practices (HCWMP) and associated factors among healthcare workers of private and public hospitals of Bahir Dar city administration, Ethiopia. Methods. A facility-based comparative cross-sectional study was conducted from January 2016 to April 2017. The systematic random sampling technique was employed to recruit 460 healthcare workers. The collected data entered into the EpiData software (version 3.1). The analysis was done by using SPSS software (version 20). Descriptive statistics were computed; logistic regression model was run. The model fitness was checked using Hosmer and Lemeshow goodness of fit p > 0.05 . A p value of < 0 . 2 at univariate analysis was included in the multivariable logistic regression analysis. Variables with a p value of <0.05 were statistically associated with healthcare waste management practice at 95% CI (AOR). Results. A total of 418 healthcare workers who participated in the study yielded a response of 90.9%. About 65% (95% CI: 61, 70) of the total respondents had good practice of healthcare waste management. More private hospitals, 79.2% (95% CI: 73, 85), had good healthcare waste management practice compared to public hospitals, 53.5% (95% CI: 47, 60). Male healthcare workers (AOR = 6. 43, 95% CI: 1.82, 22.77) and having a functional healthcare waste management committee (AOR = 6. 47, 95%CI: 1.93, 21.76) were significantly associated with HCWMP at private hospitals. For public hospitals, having a healthcare waste management committee (AOR = 1. 80, 95% CI: 1.03, 3.15) and a manual/guideline on HCWMP (AOR = 2. 43, 95% CI: 1.20, 4.91) was significantly associated with HCWMP. Conclusions. This study revealed there is a great discrepancy in HCWMP between private and public hospitals. Male healthcare workers and having a functional healthcare waste management committee and a manual/guideline were the identified factors of HCWMP.

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Shamsa Al Mheiri, Fauzia Jabeen, and Salam Abdallah. "Inhibitors of Talent Retention in UAE Public Healthcare." International Journal of Business and Society 22, no. 1 (March 24, 2021): 74–101. http://dx.doi.org/10.33736/ijbs.3163.2021.

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This paper aims to identify and rank factors that impact talent retention in the public healthcare sector in the United Arab Emirates. The study employs Analytic Hierarchy Process (AHP) methodology to rank factors affecting talent retention. Our AHP model features 6 criteria and 19 sub-criteria extrapolated from the literature. Data collection occurred through interviews with 18 employees, arranged into three groups: administrators, medical staff, and medical researchers from UAE-based public healthcare units. Collected data were interpreted and a priority vector assigned to each criterion and sub-criterion. It was found that recognition was the most important factor for retaining employees from the view of administrators. Career development and succession plan has the highest priority factor for medical staff. For researchers, sustainable practices were the most important factor for employee retentions. The paper suggests that differentiating retention strategies from one sample group to the other based on their profession helps policymakers and strategic HR planners deal with different pools of talent. The paper covers groups from the UAE public healthcare sector, offering material for further comparative studies with private sector, other service sectors, or from the healthcare sector in other regions. Employee retention in the UAE public healthcare sector is becoming a challenge, since the private sector often provides better employment opportunities. This paper provides a number of priority-ranked motivating factors based on different specialisms, to help employee retention.

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Kumar, Satendra, Hiren Patel, and Rupal Khambhati. "Construction and validation of public healthcare service quality model - an empirical study of Indian public healthcare facilities in digital era." International Journal of Public Sector Performance Management 6, no. 6 (2020): 893. http://dx.doi.org/10.1504/ijpspm.2020.10032614.

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Khambhati, Rupal, Hiren Patel, and Satendra Kumar. "Construction and validation of public healthcare service quality model - an empirical study of Indian public healthcare facilities in digital era." International Journal of Public Sector Performance Management 6, no. 6 (2020): 893. http://dx.doi.org/10.1504/ijpspm.2020.110991.

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Ignone, Gianfranco, Giorgio Mossa, Giovanni Mummolo, Rosa Pilolli, and Luigi Ranieri. "Increasing public healthcare network performance by de‐hospitalization." Strategic Outsourcing: An International Journal 6, no. 1 (February 15, 2013): 85–107. http://dx.doi.org/10.1108/17538291311316081.

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Dela Cruz, Ramiro Z., and Ruth A. Ortega-Dela Cruz. "Management of public healthcare facilities in the Philippines: issues and concerns." British Journal of Healthcare Management 25, no. 10 (October 2, 2019): 1–17. http://dx.doi.org/10.12968/bjhc.2019.0018.

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Background/Aims Public hospitals are the primary means of healthcare delivery in developing countries. Given the pressing need for efficient health services, it is imperative to know the extent to which a country's public healthcare institutions meet an ever increasing public demand. This study aimed to assess the state of hospital facilities among public health care institutions in a developing country. Methods Descriptive research methods were used, including needs analysis along with management and client satisfaction surveys, in order to analyse information on issues that related to the management of hospital facilities in the Philippines. Various members of the hospital community were selected to assess different aspects of hospital management. Results The results of this study show that most concerns stemmed from the lack of financial resources, materials, equipment and technological innovations; insufficient knowledge, skills and human resources; and problems that related to processes and methodologies. Conclusions Public hospitals are in dire need of facility upkeep to maintain their operations. This has become a more pressing concern because of the very limited resources at the disposal of public hospitals. This study also highlighted the crucial role played by the national government in finding effective and efficient ways to address these issues and concerns to ensure successful delivery of healthcare services in the country.

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Hashim, Hariati Abdullah, Maimunah Sapri, and Sheau-Ting Low. "Public private partnership (PPP) facilities management for healthcare services in Malaysia." Journal of Facilities Management 14, no. 4 (September 5, 2016): 350–62. http://dx.doi.org/10.1108/jfm-02-2016-0005.

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Purpose The purpose of this paper is to investigate the challenges associated with the delivery of facilities management (FM) under public–private partnership (PPP) for healthcare services in Malaysia. Design/methodology/approach A questionnaire survey has been administrated to PPP practitioners in Malaysia. The study has adopted reliability and descriptive method for analysis. Findings This research resulted in a series of 14 challenges that have to be faced in the implementation of PPP FM for healthcare services in Malaysia. Inadequate specific PPP risk management model is identified as the most significant challenge followed by the difficulty in reaching agreements and project complexity. Originality/value This study is considered the first study that identifies and assesses the challenges of PPP within the Malaysian context. The findings will provide a more informed basis for decision-making process, especially for the FM bidders.

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Ganesh, K., S. Ganesh, T. T. Narendran, and V. R. Muraleedharan. "Drug inventory management at public healthcare institutions – a case study." International Journal of Logistics Economics and Globalisation 3, no. 2/3 (2011): 155. http://dx.doi.org/10.1504/ijleg.2011.042285.

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Amos, Daniel, Zairul Nisham Musa, and Cheong Peng Au-Yong. "Modelling the performance of waste management services in Ghana’s public hospitals." Facilities 38, no. 9/10 (April 15, 2020): 715–38. http://dx.doi.org/10.1108/f-08-2019-0086.

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Purpose The purpose of this paper is to explore and establish key performance indicators that could be considered towards improving the delivery of waste management (WM) services in public hospitals. Design/methodology/approach An exploratory sequential mixed-methods approach was adopted for this study. This involved two phases of data collection and analysis. Specifically, interviews in selected case studies hospitals and a general questionnaire survey. Partial least squares structural equation modelling was used to model the relationships among the performance variables. An expanded balanced scorecard typology was used to categorize performance variables. Findings The results demonstrate that quality and internal business strategic indicators have a significant influence on WM performance. By implication, public hospital managers would be well advised to invest resources in improving internal business operations, learning and growths, as well as prioritizing finance in the process of managing healthcare waste. Practical implications The developed WM structural model can be used to identify performance indicators that can be incorporated into public hospitals’ WM strategy to improve performance leading to a decent healthcare environment. Originality/value The majority of studies have centered on the knowledge and practices of healthcare WM. This study extends the knowledge of healthcare WM literature from the perspective of FM performance measurement. The developed model of the study is invaluable to many developing countries that are faced with the challenge of improving WM practices.

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Noone, Peter, and Eugene Waclawski. "Fatigue risk management systems needed in healthcare." Occupational Medicine 68, no. 8 (November 2018): 496–98. http://dx.doi.org/10.1093/occmed/kqy101.

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Journal articles on the topic 'Public healthcare management'

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