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Relevant bibliographies by topics / Public services (Libraries)

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Academic literature on the topic 'Public services (Libraries)'

Author: Grafiati

Published: 4 June 2021

Last updated: 30 July 2024

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Journal articles on the topic "Public services (Libraries)"

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Macdonald, Anne Therese. "Dedicated business centers in public libraries." Reference Services Review 43, no. 3 (August 10, 2015): 344–68. http://dx.doi.org/10.1108/rsr-02-2015-0007.

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Purpose – The purpose of this study is to determine whether or not a dedicated business center within a public library acts as a key success factor in a public library’s services to the community entrepreneur. Design/methodology/approach – A questionnaire survey was sent to 88 public libraries with dedicated business centers, and posted to BRASS-L and BUSLIB-L, for input from public libraries without business centers. Interviews with three survey respondents and one local city official followed. Findings – Fifty-seven per cent of all respondents felt that a dedicated business center is very essential or essential to the services provided to the entrepreneurial community. The services most often offered were workshops/seminars/classes, counseling sessions by collaborative agencies and one-on-one research sessions with librarians. The majority of responding libraries collaborated with a community business agency (80 per cent). Fifty-one per cent spend between 6 and 20 hours/month on the collaboration. Research limitations/implications – Since 2007, many of the dedicated business centers in public libraries have closed or been consolidated with other sections and services of a public library. This should be further studied. Further research on librarian expertise in market and industry research is recommended. Originality/value – This study updates the business services associated with public libraries business services since the push in the late 1990s for public libraries to be more active in community economic development.

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Alpi, Kristine M., Kayla Del Biondo, and Melissa Rethlefsen. "Evolving from public health libraries as a place to focus on public health librarian expertise." Journal of the Medical Library Association 112, no. 2 (May 22, 2024): 95–106. http://dx.doi.org/10.5195/jmla.2024.1804.

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Objective: This article describes the evolution of academic public health library services from standalone academic public health libraries in 2004 to centralized services by 2021. Methods: Five public health libraries serving public health graduate programs (SPH) at public and private institutions were visited in 2006-07. Visits comprised tours, semi-structured interviews with librarians and local health department staff, and collecting of contemporary print documents. We compiled and compared visit notes across libraries. In 2022, we reviewed online materials announcing library closure or transition for timing and how services were to be subsequently provided. Results: Libraries and SPH were co-located and most librarians maintained public health expertise though they did not have faculty appointments in their SPHs. Specialized statistical and geographic information systems (GIS) software and data were provided in partnership, often with other system libraries. Only two libraries had strong connections to health departments–one with direct service agreements and another engaged in public health training. Conclusion: Academic public health libraries’ relationships with SPH and health departments did not ensure their existence as standalone entities. Following a national trend for branch libraries, public health information services were centralized into larger health or science libraries. The scope and specialization of librarian expertise continues to be valued with several institutions having librarians dedicated to public health.

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Dent, Nelson. "Book Review: Embedded Business Librarianship for the Public Librarian." Reference & User Services Quarterly 56, no. 3 (April 3, 2017): 212. http://dx.doi.org/10.5860/rusq.56n3.212a.

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New public librarians will get a solid return on their investment with Barbara A. Alvarez’s new release, Embedded Business Librarianship for the Public Librarian. Alvarez offers libraries a step-by-step guide to make business services in public libraries a success. As Alvarez points out, not all public librarians have business degrees, and providing business services in public libraries can be daunting to those new to the profession. Luckily, this primer by Alvarez, who served as a business liaison librarian, gives the rest of us a guide for serving as an embedded librarian for the business sector through organized and systematic involvement in the community.

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Michnik, Katarina. "Public libraries digital services and sustainability issues." Bottom Line 28, no. 1/2 (July 6, 2015): 34–43. http://dx.doi.org/10.1108/bl-12-2014-0034.

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Purpose – The purpose of this paper is to study how Swedish local politicians perceive the impact of public library digital services on public libraries and to discuss how this can affect the sustainable development of public libraries. Design/methodology/approach – Empirical data were collected through semi-structured interviews with local politicians from 19 different Swedish municipalities. Data were treated to qualitative content analysis and discussed based on the concept of sustainable organization. Findings – According to local politicians, public library digital services may affect public libraries through changes to libraries’ physical spaces, librarians’ tasks and competencies and libraries’ economic situations. Based on these findings, public library digital services can both strengthen and weaken public library sustainability through, for example, increased access and expenditures, the latter of which may threaten public library sustainability. Research limitations/implications – Interviews did not focus specifically on the politicians’ views on public library digital services but dealt generally with their views on public libraries. To identify reasons for variations in views on this topic, follow-up interviews should be done. Data on views from public library managers would also be of use to determine the degree to which they are shared with local politicians. Originality/value – When sustainability and public libraries are discussed, the focus is generally on the library’s contribution to a sustainable society. Here, the focus is instead on the sustainability of the public library itself.

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Nielsen, Mare Lundsfryd, Marie Cecilie Lensch, and Tove Faber Frandsen. "How public libraries deliver value online." Libellarium: časopis za istraživanja u području informacijskih i srodnih znanosti 14, no. 1 (November 9, 2023): 51–68. http://dx.doi.org/10.15291/libellarium.4157.

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Purpose. The development and usage of digital library services have accelerated. Many libraries have expanded their digital services in response to the COVID-19 pandemic. The physical locations were closed or operated with reduced capacity and libraries continued to provide services digitally. The physical locations of many libraries have reopened but the development of digital services persists. Most libraries offer a wide variety of services digitally and many libraries are expanding their digital services. It is, therefore, relevant to explore how librarians perceive the digital public library services offered at their institutions and how the digital services supplement or replace services in the physical library. Approach/methodology/design. This study presents the findings of an interview-based study with five librarians from different public libraries across Denmark. Findings. The findings show that librarians perceive the physical and digital services as means to the same end while carefully considering the content, target audience and platform when offering services to their users. They see the digital services as a critical aspect of the raison d’etre of the library and means to attract new users. Research limitations. It is important to note that this study is based on a small sample. Practical implications. The implications for digital public library services are discussed and recommendations based on this study are considered. Originality/value. While many studies have explored librarians’ perceptions of the value of public libraries, this study focuses on librarians’ perception of the value of digital libraries and how these services supplement or replace the physical library.

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Saptaastuti, Rikarda Ratih. "Role of Reference Librarian in Public Relations Activity Role of Reference Librarian in Public Relations Activity in University Library." Pustabiblia: Journal of Library and Information Science 1, no. 2 (February 27, 2018): 239. http://dx.doi.org/10.18326/pustabiblia.v1i2.239-250.

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The library cannot achieve its goals without cooperation with the internal and external public. Therefore, libraries need PR (public relations) in their efforts to achieve their goals. The activity of the university library is directly or indirectly related with the PR activity since it is the part of PR activities to promote the image and the use of the library. The implementation of public relations activities in libraries has actually been performed by reference librarians. Reference librarians can use a variety of printed and online media, or convey information directly related to library services to users. With the recent development of information technology, using online search tools to seek information is more preferable by users than asking the reference librarian. Though online information tracking tool to organize information is more sophisti- cated presenting for users, users will still need libraries and referral services to find relevant information, as there are things that are not provided by online services such as selection, organization, provision of access, interpretation of relevant information, which can only be done by reference librarians. Reference librarians perform their duties by serving users in providing answers to questions or guiding users, and by creating awareness that the services provided by the library help promote maximum utilization of the library. PR officers through reference librarians attempt to attract the users’ attention through the provision and dissemination of information, and to serve as well as a liaison between the libraries with the users. PR becomes a necessity in libraries as PR activities will drive library function effectively and help promote library services more optimally.

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Ikeshita, Hanae. "Japanese public library services for dyslexic children." Journal of Librarianship and Information Science 52, no. 2 (January 31, 2019): 485–92. http://dx.doi.org/10.1177/0961000618823871.

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In Japan, most public libraries do not provide sufficient easy-reading materials or offer reading facilities that are suitable for children with dyslexia. In contrast, in Europe, public libraries provide special facilities for children with reading disabilities, allowing them to see, read or listen to books in various ways. This study compares support services for children with reading disabilities at public libraries in Europe and Japan, focusing on support for children with dyslexia. Information was gathered through interviews with librarians. After interviewing European librarians working in children’s libraries, we found that each of them runs events for children, where the children have the opportunity to discover books. Children were able to acquire knowledge through these events and pursue knowledge using these newly-discovered books. It is suggested that adopting the concept of the European children’s library in Japanese libraries might give all Japanese children the opportunity to read more books.

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Mugwisi, Tinashe, Glenrose Velile Jiyane, and Madeleine C. Fombad. "Public libraries as facilitators of information services." Information Development 34, no. 1 (October 3, 2016): 31–43. http://dx.doi.org/10.1177/0266666916672718.

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Public libraries are important institutions to support access to information services. Many communities, especially in rural areas, cannot afford to access information services and rely on free libraries in their communities in their quest for information services. The need for libraries to serve multicultural information users should therefore be reflected in their attempts to provide access to information services in their communities. This article reports on a study of libraries as facilitators of access to information services in a developing context. Face-to-face interviews were conducted with 24 conveniently selected librarians from 9 public libraries in Northern Library Region in the KwaZulu-Natal province in South Africa. Interviews were further conducted with 98 diverse information users who were randomly sampled during data collection. Findings indicate that public libraries provide diverse information services to learners, parents, general workers, students, women and young adults and children in their different age groups, occupations and general activities performed in their role of facilitating access to information services. These diverse users have diverse information needs, which create some challenges in the provision of information services. It was found that limited funding, shortage of skills and knowledge, technology and time, among others, are challenges limiting provision of information services in these libraries. Recruiting potential users, contesting for increased funding, lobbying for support, facilitation of technological training of skills are some recommendations made by this study.

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Al-Marzooqi, Sara, and Hamdy Ahmed Abdelaziz. "Public Libraries in the Post-COVID-19 Era." International Journal of Customer Relationship Marketing and Management 13, no. 1 (January 1, 2022): 1–18. http://dx.doi.org/10.4018/ijcrmm.306247.

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The COVID-19 pandemic created a new reality for the educational sector in both formal and informal institutions. Educators in the UAE continued to offer classes and to communicate with their students virtually. Libraries, too, were able to continue to offer their educational services and provide free access to their digital environment for all ages around the public and private schools and universities. Technology has the potential to continue offering more advanced services to both universities and libraries. These services can be reimagined and introduced according to the new needs and demands after the pandemic and through business concepts. This paper explores the teachers’ and librarians’ perceptions on collaborating together within a common smart pedagogical approach, and the possibility it carries to improve the quality of their educational services. A case study was conducted in one of the library’s chain in the UAE to explore how smart technologies can promote productive collaboration between formal and informal education.

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Nashihuddin, Wahid. "Strategi kemas ulang informasi untuk peningkatan pelayanan perpustakaan di era new normal." Jurnal Kajian Informasi & Perpustakaan 9, no. 1 (June 30, 2021): 59. http://dx.doi.org/10.24198/jkip.v9i1.28767.

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Information repackaging is one of the library's efforts to meet users' information needs in the new normal era. Libraries need to prepare various strategies in providing repackaging products as a library service innovation. This research aimed to describe various aspects and stages of library strategy design in information repackaging in the New normal era. The research used a qualitative approach through literature studies research methods. The results showed that libraries and librarians in the new normal era needed to pay attention to various aspects and stages in designing a digital information repackaging strategy. Aspects of the information repackaging strategy include determining the source of packaging information, types of information repackaging products, and information repackaging methods. Libraries carry out information repackaging strategies by making information repackaging the library’s flagship program and the librarian's main job, understanding the information behavior of the library's native digital users, disseminating digital information packages through social media and collaborative networks, changing the librarian’s role into social librarians and public knowledge and implementing a Marketing and Public Relations (MPR) strategy to disseminate information repackaged products to users. The head of the library plays an important role in supporting librarians in carrying out information repackaging activities. This research concludes that the librarian strategy of repacking information in the new normal era is needed to improve library services that are more creative, interactive, and innovative, in accordance with the user's information needs.

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Dissertations / Theses on the topic "Public services (Libraries)"

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Brunner, Paul J. "Public library services to senior patrons /." Full text available online, 2006. http://www.lib.rowan.edu/find/theses.

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Buchhofer, Beth. "New Jersey public library services for homeschoolers /." Full text available online, 2008. http://www.lib.rowan.edu/find/theses.

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Copeland, Susan Marjorie. "Marketing and income generation in Scottish public library services." Thesis, University of Strathclyde, 2001. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=23781.

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This thesis investigates the interaction between marketing practice and strategy and resource allocation in Scottish public library services. It focuses, in particular, on the period immediately prior to local government reorganisation in 1996. The historical framework within which public libraries have developed is described. So, too, is the political environment within which the libraries operate. A review of the literature indicates that, although there are examples of good practice with regard to libraries undertaking market research to ascertain the needs of their users, and potential users, many authorities could make improvements in this area. Similarly, the literature suggests that more could be achieved in other ways to ensure that libraries are more efficient, effective and responsive to user needs, and that some of the more systematic and aggressive approaches to fund-raising that are evident in the U.S.A. could be employed to advantage in Scotland. The results of a survey that was undertaken in 1996 support the view that Scottish public libraries could make better use of marketing techniques with a view to targeting the funds they have available and generating additional income. Existing, published, research has drawn attention to the significance of population size with regard to the efficiency of Scottish public libraries. Statistics published by the Chartered Institute of Public Finance and Accountancy (CIPFA) indicate the relevance of the size of local authorities in terms of the amount of income and expenditure per person. This thesis shows that population size is also a significant factor with regard to the use of marketing techniques and the range of ways in which library services generate income.

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Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.

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Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.

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Thomas, Lorensia Valerie. "The impact of reduced hours on public library services in Cape Town: The case of Eersterivier Public Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6968_1210751242.

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The purpose of the study was to investigate the impact of reduced hours on public library services in Cape Town through taking the Eersterivier Library, as a case study. The research problem comes from the author's personal experience as a librarian in the City of Cape Town whose library's usage seems to have increased since the reductions in hours in two neighbouring libraries, Melton Rose and Kuils River. The reductions in their hours are due to libraries losing staff and not being replaced.

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Davis, Roger R. "Development of the Richard J. Brown Library information kiosk." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002davisr.pdf.

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Velasquez, Diane L. "The impact of technology on organizational change in public libraries a qualitative study /." Diss., Columbia, Mo. : University of Missouri-Columbia, 2007. http://hdl.handle.net/10355/4668.

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Thesis (Ph. D.)--University of Missouri-Columbia, 2007.
The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on March 3, 2008) Vita. Includes bibliographical references.

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Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.

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Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different sets of questionnaires were distributed: (1) a librarians’ questionnaire to librarians in the four university libraries, namely, Tun Abdul Razak Library, UiTM; University of Malaya (UM) Library; Tun Seri Lanang Library, UKM; and Sultan Abdul Samad Library, UPM; (2) a users’ questionnaire to students of the Faculty of Information Management, UiTM, and the Faculty of Computer Science and Information Technology, UiTM, UM and UPM. The findings show that DRS are effective forms of service delivery but their full potential has not yet been exploited. Email reference, Web forms and Ask-A Librarian are the main channels used in providing digital reference, although plans are under way to implement more sophisticated Internet technologies and collaborative digital reference.

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Shachaf, Pnina, and Shannon M. Oltmann. "E-quality and e-service equality." IEEE Press, 2007. http://hdl.handle.net/10150/105389.

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Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when public librarians answer online reference queries. Quality of e-service was evaluated along three dimensions: responsiveness, reliability, and courtesy. This study found no significant differences among different user groups along any of these dimensions, supporting the argument that the virtual environment facilitates equitable service and may overcome some challenges of diverse user groups.

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Carter, Nakia, and Rick Wallace. "Collaborating with Public Libraries, Public Health Departments, and Rural Hospitals to Provide Consumer Health Information Services." Digital Commons @ East Tennessee State University, 2007. https://dc.etsu.edu/etsu-works/8682.

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East Tennessee State University Quillen College of Medicine Library (ETSUQCOML) developed a training program to enable public libraries, public health workers, and rural hospital staff to be consumer health information providers. Four NN/LM-developed classes were taught to public libraries. Regional public library directors were invaluable in obtaining the concurrence of their boards for release time for class attendance. Classes were also developed for the public health workforce and rural hospital staff. Five-hundred thirty-three students attended the classes. Fifty-two public library workers will receive the MLA's Consumer Health Information Specialist certification. Thirty-one public libraries have joined NN/LM. All ordered MedlinePlus marketing materials for their libraries from InformationRx.org.

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Books on the topic "Public services (Libraries)"

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Bryce, Allen, and Allerton Park Institute (32nd : 1990 : Monicello, Ill.), eds. Evaluation of public services and public services personnel. Urbana-Champaign, ILL: University of Illinois Graduate School of Library and Information Science, 1991.

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Higgins, Susan E. Youth services and public libraries. Oxford: Chandos, 2006.

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L, Carter Thomas, ed. Introduction to library public services. 7th ed. Westport, Conn: Libraries Unlimited, 2009.

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J, Amodeo Anthony, and Carter Thomas L, eds. Introduction to library public services. 6th ed. Englewood, Colo: Libraries Unlimited, 1999.

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J, Amodeo Anthony, Carter Thomas L, and Bloomberg Marty, eds. Introduction to library public services. 5th ed. Englewood, Colo: Libraries Unlimited, 1992.

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Ontario. Libraries and Community Information Branch., ed. Multicultural services in Ontario public libraries. [Toronto: The Branch, 1986.

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Steele, Anitra T. Bare bones children's services: Tips for public library generalists. Chicago: American Library Association, 2001.

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1939-, Verma L. N., and Agrawal U. K. 1951-, eds. Public library services in India. Udaipur: Himanshu Publications, 1994.

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Riechel, Rosemarie. Public library services to business. New York: Neal-Schuman, 1994.

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Goss, Gilroy &. Associates Ltd. French public libraries study. [Toronto]: Ontario Ministry of Culture and Communications, 1990.

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Book chapters on the topic "Public services (Libraries)"

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Li, Yi, and Ting Xu. "From Digital Resource Construction to Public Cultural Services: The Innovation Approaches of Digital Culture Construction of Public Libraries." In Services – SERVICES 2021, 106–12. Cham: Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-96585-3_9.

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Karbach, Laura. "Public Libraries." In Library Science and Administration, 1040–70. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3914-8.ch049.

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The author, as part of a Master Thesis study, analyzes the impact public library services and programs have in the lives of local Mexican mothers with children attending school in the United States and provides suggestions on ways to improve outreach of services and support. Results related to library use, parental involvement, service and programs, challenges including funding, Spanish-speaking staff, pre-conceived ideas, and awareness issues, as well as the largest issue of outreach are all discussed. In addition, outreach solutions are offered and the overall benefits of the study are assessed.

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Karbach, Laura. "Public Libraries." In Handbook of Research on Effective Communication in Culturally Diverse Classrooms, 153–82. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9953-3.ch008.

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The author, as part of a Master Thesis study, analyzes the impact public library services and programs have in the lives of local Mexican mothers with children attending school in the United States and provides suggestions on ways to improve outreach of services and support. Results related to library use, parental involvement, service and programs, challenges including funding, Spanish-speaking staff, pre-conceived ideas, and awareness issues, as well as the largest issue of outreach are all discussed. In addition, outreach solutions are offered and the overall benefits of the study are assessed.

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Gupta, Varun, Chetna Gupta, and Leandro Pereira. "Entrepreneurship Policies for Public Libraries." In Elgar Encyclopedia of Services. Edward Elgar Publishing Limited, 2023. http://dx.doi.org/10.4337/9781802202595.entrepreneurship.policies.for.

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Mitchell, W. Bede. "Access: The Key to Public Service." In Access Services in Libraries, 1–22. Routledge, 2019. http://dx.doi.org/10.4324/9780429352034-1.

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Cevallos, Elena E., and Cevallos Charles E. Kratz. "Training for Public Services." In Training Issues and Strategies in Libraries, 27–46. Routledge, 2019. http://dx.doi.org/10.4324/9780367821562-4.

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Barath, P. Suman, and K. G. Sudhier. "Rural Public Library's Outreach Services in Bridging the Digital Divide in Thiruvananthapuram District." In Advances in Library and Information Science, 256–66. IGI Global, 2024. http://dx.doi.org/10.4018/979-8-3693-2782-1.ch014.

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The study investigates the outreach services offered by the rural public libraries in the Thiruvananthapuram district. Out of the fifteen A+ rural public libraries in the district affiliated with the Kerala State Library Council (KSLC), six libraries were selected for the study. The study found that out of the six libraries, three of them were automated, and they are using Koha integrated library management software. The majority of the librarians effectively serve current awareness services, reference and referral services through personal interaction, and also using ICT tools like e-mail and social media. All the libraries are using social media platforms WhatsApp and Facebook for sharing information. Five librarians opined that the easy way of bridging the digital divide in society is by providing e-learning and e-governance services to the community. The librarians strongly believed that helping to access government websites on user requirements is an effective way of supporting e-governance information service.

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"MARKETING PUBLIC LIBRARIES IN DENMARK." In Marketing Library and Information Services: International Perspectives, edited by Dinesh K. Gupta, Christie Koontz, Angels Massisimo, and Réjean Savard. Berlin, New York: Walter de Gruyter – K. G. Saur, 2006. http://dx.doi.org/10.1515/9783598440199.2.35.

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"Standards and Monitoring of Services." In Developing Community-Led Public Libraries, 181–200. Routledge, 2016. http://dx.doi.org/10.4324/9781315576817-10.

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O'Beirne, Rónán. "Developing learning services in public libraries." In From Lending to Learning, 65–88. Elsevier, 2010. http://dx.doi.org/10.1016/b978-1-84334-388-2.50004-x.

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Conference papers on the topic "Public services (Libraries)"

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Nicoglu, Corina. "MODERN TECHNIQUES OF CONTINUOUS PROFESSIONAL DEVELOPMENT IN PUBLIC LIBRARIES." In eLSE 2018. Carol I National Defence University Publishing House, 2018. http://dx.doi.org/10.12753/2066-026x-18-271.

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The Informational Society has imposed a set of rules on the professionals from various domains but, for the information based librarians, even a broader set of rules applies. Together, the diversification of public services, the hybrid library and the digital literacy contribute to forming new ways of cultivating professional development. Library professionals now have a vast area of attributes to fulfill, having to combine both the traditional librarian tasks with the use of the latest technologies and equipment regarding IT&C, project management, trainings, sociology or STEM. Continuous professional training is one of the attributes of an efficient management. Even since hiring, it is important to correctly identify an employee's skills, evaluate them regularly and add new ones through professional training. Only highly trained librarians can deliver quality services. In this context, knowledge management has a fundamental role. With its help we can create new collective tools for professional development. On the other hand, knowledge is based on learning, therefore, this articles will present the methods through which those concepts can be applied in the Romanian libraries by the use of modern technologies and high quality management of human resources. In this articles, in order to train good specialists in the Information Science, we propose modern e-learning and e-evaluation models and, based on their intrinsic advantages, we have them recommended to our associations and to the Library and Information Science education forms, but also to the library managers. Starting from the existing realities in a library, a plan will be presented which will be based on the identification of the skills and abilities necessary for the modern librarian profession. Certainly, implementing these methods would lead to a greater efficiency in training with much lower costs for institutions.

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Cozan, Dorin. "Benefits of Open Science for Public Libraries. Innovative services as a pretext for education." In Open Science in the Republic of Moldova National Scientific Conference, 2nd edition. Information Society Development Institute, Republic of Moldova, 2022. http://dx.doi.org/10.57066/sdrm22.17.

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This article will try to answer the following question: How can public libraries capitalize on and integrate the Open Science agenda into the list of library services according to the needs and informational behavior of users? What could be those innovative library services, based on the principles of Open Science, that would be the best investment in libraries? There are two proposed solutions. The first is to invest in human resources in public libraries, through programs and courses conducted at national or regional level, for the librarian to develop skills specific to Open Science, which involve the manipulation of the latest technologies, digitization, support in the use of data, creating specific sites or applications and so on Second, to create innovative services for Open Science, to rebuild or build from scratch a strong, reliable information network with a strong emphasis on lifelong learning. An example would be the creation of STEAM type workshops, replicable in any library, to complete the formal education received by students in schools in Romania or the Republic of Moldova.

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Fisher, Karen E., Samantha Becker, and Michael Crandall. "eGovernment Services Use and Impact through Public Libraries: Preliminary Findings from a National Study of Public Access Computing in Public Libraries." In 2010 43rd Hawaii International Conference on System Sciences. IEEE, 2010. http://dx.doi.org/10.1109/hicss.2010.451.

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Koukopoulos, Zois, Dimitrios Koukopoulos, and Jason J. Jung. "Sustainability Services for Public Libraries within a Smart City Environment." In the 9th International Conference. New York, New York, USA: ACM Press, 2019. http://dx.doi.org/10.1145/3326467.3326473.

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Papcunová, Viera, and Jarmila Hudáková. "Regional libraries as part of cultures services at regional level." In XXIII. mezinárodní kolokvium o regionálních vědách / 23rd International Colloquium on Regional Sciences. Brno: Masaryk University Press, 2020. http://dx.doi.org/10.5817/cz.muni.p210-9610-2020-58.

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In the Slovak Republic, all libraries (regional, district, municipal and municipal, including branches) are considered to be public libraries. The Higher Territorial Unit (HTU) establishes a regional library as a legal entity operating in the territory of several municipalities, and also serves as a municipal library in its seat. The HTU shall designate a selected regional library that shall perform the function of a regional library with regional competences. The regional library may, in agreement with municipalities, provide library and also information services to users through a mobile library. The aim of the paper is to evaluate the position of regional public libraries through selected indicators in the time period 2009-2018 in the Slovak Republic. The data for the analysis were obtained from the Ministry of Culture of the Slovak Republic, and they were afterwards processed in MS Excel. The analysis showed that the number of regional libraries with regional competences has not changed during the analysis period. And also the total number of regional libraries of the analysed time period did not change. We see changes in the funding of public libraries. Transfers of HTU created, on average, 54% on total transfers of public libraries and it represented, on average, 10.8 thous.€.

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Halásková, Renata, and Martina Halásková. "Hodnocení místních veřejných služeb v České republice: Příklad městských knihoven." In XXVI. mezinárodní kolokvium o regionálních vědách. Brno: Masaryk University Press, 2023. http://dx.doi.org/10.5817/cz.muni.p280-0311-2023-44.

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The submitted contribution focuses on two approaches towards the evaluation of local public services in the Czech Republic, using municipal libraries as an example. The aim of the paper is to assess selected services provided by municipal libraries in Opava and Krnov according to standard of library services and according to the satisfaction rate of users of 15+ years of age. A descriptively analytical approach is applied in the evaluation of the indicators of library-service standards and a method of direct asking for the purposes of assessing users’ satisfaction with the service of the libraries. According to the selected indicators of library and information service standards, the municipal library in Opava reached better results in years 2016-2020, compared to the library in Krnov. Partial results of satisfaction with services of the evaluated municipal libraries slightly differ among the users aged 15+. The results of total satisfaction rate confirmed higher satisfaction with the municipal library in Opava in comparison to the municipal library in Krnov. The findings present valuable information, in particular for directors of the evaluated local libraries, but they can also provide inspiration for creators of local public policies in culture and education.

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Nomura, Nozomi, and Keita Tsuji. "Reference Books in Japanese Public Libraries That Provide Good Reference Services." In 2016 5th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI). IEEE, 2016. http://dx.doi.org/10.1109/iiai-aai.2016.245.

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Békésiné Bognár, Noémi Erika. "Könyvtárak.hu: új szolgáltatás a könyvtárak és az olvasás népszerűsítéséért." In Networkshop. HUNGARNET Egyesület, 2020. http://dx.doi.org/10.31915/nws.2020.9.

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The Hungarian Library Institute launched a new service called konyvtarak.hu on March 2020. It is a website that promotes libraries and reading in general. It aims to be the starting and common access point for the services of libraries in Hungary. The purpose of the site is to provide up-to-date information on library services, on the continuous development of libraries, on renewed and refurbished spaces, programs to the general public and on the new services readers can use thus shaping the images of libraries inthe society. We collect and want to make digital library services more visible. In addition to promote the libraries, we intend to bring reading and books closer to the visitors of the website. The study discusses the design, objectives and target groups of the website, as well as its services, and the communication related to the portal, the achievements in the six months since the launch and our plans for the future.

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Chernetsova, Natalia A. "Scientific Library’s resources and services for professional ecologists at industrial enterprises." In The libraries and ecological education: Theory and practice. Russian National Public Library for Science and Technology, 2020. http://dx.doi.org/10.33186/978-5-85638-227-2-2020-288-290.

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The Scientific Library is the key player in the information awareness system for industrial ecologists in Tambov Region. In the past, specialists came to the library for information, attended the ‘days of professionals’ on the Library’s premises. However, the situation has changed. Librarians are looking for new services and expanding the library space. Due to close cooperation with Tambov Region Department for Environmental Protection and Nature Management, the Library takes an active part in Public Discussions of Regulatory Enforcement which enables to communicate with industrial ecologists. Information resources and library services are also promoted at diverse conferences and round tables.

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Kim, Yulia, and Evgenia Fink. "Immersive technologies in Yugra libraries." In Sixth World Professional Forum "The Book. Culture. Education. Innovations". Russian National Public Library for Science and Technology, 2021. http://dx.doi.org/10.33186/978-5-85638-236-4-2021-127-134.

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The experience of Yugra State Library and municipal libraries of Khanty-Mansi Autonomous District in applying immersive technologies is discussed. The immersive technologies are classified by form as implemented in Yugra public libraries. The most interesting practices are characterized. The conclusion is made that implementation of immersive technologies is a natural result of library evolution and a new platform for providing user services.

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Reports on the topic "Public services (Libraries)"

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Sobel, Karen, and Cassi Pretlow. Service blueprinting for public services in academic libraries. Taylor and Francis, 2015. http://dx.doi.org/10.25261/ir000000067.

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Mohr, Alicia Hofelich, Jake Carlson, Lizhao Ge, Joel Herndon, Wendy Kozlowski, Jennifer Moore, Jonathan Petters, Shawna Taylor, and Cynthia Hudson Vitale. Making Research Data Publicly Accessible: Estimates of Institutional & Researcher Expenses. Association of Research Libraries, February 2024. http://dx.doi.org/10.29242/report.radsexpense2024.

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Academic institutions have made significant investments to support public access to research data requirements, yet little to no data about these services, infrastructure, and costs currently exist or are widely shared. For public access to research data to be optimized, funding agencies, institutions, and organizations must better understand the investments made by institutions and individual researchers toward meeting these requirements. This mixed-methods study was funded by the US National Science Foundation (grant #2135874). The Association of Research Libraries (ARL) and six research-intensive academic institutions—Cornell University, Duke University, University of Michigan, University of Minnesota, Virginia Tech, and Washington University in St. Louis—used surveys and interviews to provide an initial examination of institutional expenses for public access to research data. Due to the breadth and heterogeneity of research data and funding, we scoped this work to three US federal funding agencies (Department of Energy, National Institutes of Health, and National Science Foundation) and five disciplinary areas (biomedical sciences, environmental science, materials science, physics, and psychology).

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Gargiulo, Carlos, Martín Moreno, and Jesús Duarte. School Infrastructure and Learning in Latin American Elementary Education: An Analysis Based on the SERCE. Inter-American Development Bank, September 2011. http://dx.doi.org/10.18235/0009016.

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This study explores the state of infrastructure in the region's primary education schools, using the SERCE database, and analyzes the connection between school infrastructure conditions and language and mathematics tests results for third and sixth grade students. The results of the analysis indicate that school infrastructure and the access to basic services (electricity, water, sewerage and telephone) in the region's schools are highly deficient; there exists a large disparity between countries as well as between private urban, public urban and public rural schools; and there are large gaps between schools with children from high income families and schools with children from low income families. The analysis on the relationship between school infrastructure and academic results in the SERCE tests indicate that the highest factors most significantly associated with learning outcomes are: the presence of spaces that support teaching (libraries, science and computer labs); the connection to electric and telephone utilities; access to potable water, drainage and bathrooms. This indicates that countries in the region must strengthen investment geared towards improving school infrastructure in order to close the gaps that negatively affect rural areas, public sector schools, and schools with students from low income families. Likewise, public policies must prioritize infrastructure areas that have an impact on learning.

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Ginther, Donna, Germaine Halegoua, Xan Wedel, Thomas Becker, Genna Hurd, and Walter Goettlich. Broadband in Kansas: The Challenges of Digital Access and Affordability. Institute for Policy & Social Research, University of Kansas, March 2023. http://dx.doi.org/10.17161/1808.34031.

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The Institute for Policy & Social Research (IPSR) at the University of Kansas received funding from the Economic Development Administration at the U.S. Department of Commerce under the CARES Act to study broadband access in the state of Kansas. To conduct this study, IPSR examined existing data, fielded our own survey of broadband speeds and access, conducted focus groups, and commissioned a chapter on the digital divide within the state of Kansas. The report discusses available data sources and introduces the speed test data collected by IPSR in order to map the broadband access landscape in Kansas. Along with speed tests, the Kansas broadband survey collected information regarding broadband access, adequacy, affordability and satisfaction. The survey data were enhanced by interviews and focus groups that allowed Kansans to share their struggles with internet access in their own words. The report also investigates digital equity using surveys and interviews conducted at public libraries that revealed the challenges faced by library patrons, including lack of digital access and literacy. The report that is summarized below indicates a rural-urban digital divide in terms of access, affordability, and satisfaction with broadband services. The data in this report indicate that up to 1,000,000 Kansans live in regions that lack access to highspeed broadband services, now considered to be 100 megabits per second (Mbps) download and 20 Mbps upload (100/20). Close to half of survey respondents (46%) report dissatisfaction with broadband services.

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Taylor, Shawna, Jake Carlson, Joel Herndon, Alicia Hofelich Mohr, Wendy Kozlowski, Jennifer Moore, Jonathan Petters, and Cynthia Hudson Vitale. Public Access Data Management and Sharing Activities for Academic Administration and Researchers. Association of Research Libraries, November 2022. http://dx.doi.org/10.29242/report.rads2022.

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The Realities of Academic Data Sharing (RADS) Initiative’s public-access data management and sharing (DMS) activities are the result of categorizing services and support across the institution that are likely needed to make public access to research data available. The RADS project team categorized these activities by life-cycle phases for public access to research data, and used the activities in RADS surveys of publicly funded campus researchers and institutional administrators whose departments likely provide support in these areas. The result of categorizing and defining these activities not only delineated questions for RADS’s retrospective studies, but, consequently, may also help researchers, administrators, and librarians prepare for upcoming federal and institutional policies requiring access to publicly funded research data. This report presents version 1 of the RADS public access DMS activities. Additional versions are expected to be released as more institutions engage in implementing new federal policies in the coming months. Community engagement and feedback on the RADS DMS activities is critical to (1) validate the activities and (2) parse out the activities, as sharing and refining them will benefit stakeholders interested in meeting new federal open-access and sharing policies.

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