To see the other types of publications on this topic, follow the link: Public services (Libraries).
Dissertations / Theses on the topic 'Public services (Libraries)'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 dissertations / theses for your research on the topic 'Public services (Libraries).'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse dissertations / theses on a wide variety of disciplines and organise your bibliography correctly.
1
Brunner, Paul J. "Public library services to senior patrons /." Full text available online, 2006. http://www.lib.rowan.edu/find/theses.
Full text
2
Buchhofer, Beth. "New Jersey public library services for homeschoolers /." Full text available online, 2008. http://www.lib.rowan.edu/find/theses.
Full text
3
Copeland, Susan Marjorie. "Marketing and income generation in Scottish public library services." Thesis, University of Strathclyde, 2001. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=23781.
Full textAbstract:
This thesis investigates the interaction between marketing practice and strategy and resource allocation in Scottish public library services. It focuses, in particular, on the period immediately prior to local government reorganisation in 1996. The historical framework within which public libraries have developed is described. So, too, is the political environment within which the libraries operate. A review of the literature indicates that, although there are examples of good practice with regard to libraries undertaking market research to ascertain the needs of their users, and potential users, many authorities could make improvements in this area. Similarly, the literature suggests that more could be achieved in other ways to ensure that libraries are more efficient, effective and responsive to user needs, and that some of the more systematic and aggressive approaches to fund-raising that are evident in the U.S.A. could be employed to advantage in Scotland. The results of a survey that was undertaken in 1996 support the view that Scottish public libraries could make better use of marketing techniques with a view to targeting the funds they have available and generating additional income. Existing, published, research has drawn attention to the significance of population size with regard to the efficiency of Scottish public libraries. Statistics published by the Chartered Institute of Public Finance and Accountancy (CIPFA) indicate the relevance of the size of local authorities in terms of the amount of income and expenditure per person. This thesis shows that population size is also a significant factor with regard to the use of marketing techniques and the range of ways in which library services generate income.
4
Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.
Full textAbstract:
Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.
5
Thomas, Lorensia Valerie. "The impact of reduced hours on public library services in Cape Town: The case of Eersterivier Public Library." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6968_1210751242.
Full textAbstract:
The purpose of the study was to investigate the impact of reduced hours on public library services in Cape Town through taking the Eersterivier Library, as a case study. The research problem comes from the author's personal experience as a librarian in the City of Cape Town whose library's usage seems to have increased since the reductions in hours in two neighbouring libraries, Melton Rose and Kuils River. The reductions in their hours are due to libraries losing staff and not being replaced.
6
Davis, Roger R. "Development of the Richard J. Brown Library information kiosk." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002davisr.pdf.
Full text
7
Velasquez, Diane L. "The impact of technology on organizational change in public libraries a qualitative study /." Diss., Columbia, Mo. : University of Missouri-Columbia, 2007. http://hdl.handle.net/10355/4668.
Full textAbstract:
Thesis (Ph. D.)--University of Missouri-Columbia, 2007.The entire dissertation/thesis text is included in the research.pdf file; the official abstract appears in the short.pdf file (which also appears in the research.pdf); a non-technical general description, or public abstract, appears in the public.pdf file. Title from title screen of research.pdf file (viewed on March 3, 2008) Vita. Includes bibliographical references.
8
Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.
Full textAbstract:
Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different sets of questionnaires were distributed: (1) a librarians’ questionnaire to librarians in the four university libraries, namely, Tun Abdul Razak Library, UiTM; University of Malaya (UM) Library; Tun Seri Lanang Library, UKM; and Sultan Abdul Samad Library, UPM; (2) a users’ questionnaire to students of the Faculty of Information Management, UiTM, and the Faculty of Computer Science and Information Technology, UiTM, UM and UPM. The findings show that DRS are effective forms of service delivery but their full potential has not yet been exploited. Email reference, Web forms and Ask-A Librarian are the main channels used in providing digital reference, although plans are under way to implement more sophisticated Internet technologies and collaborative digital reference.
9
Shachaf, Pnina, and Shannon M. Oltmann. "E-quality and e-service equality." IEEE Press, 2007. http://hdl.handle.net/10150/105389.
Full textAbstract:
Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when public librarians answer online reference queries. Quality of e-service was evaluated along three dimensions: responsiveness, reliability, and courtesy. This study found no significant differences among different user groups along any of these dimensions, supporting the argument that the virtual environment facilitates equitable service and may overcome some challenges of diverse user groups.
10
Carter, Nakia, and Rick Wallace. "Collaborating with Public Libraries, Public Health Departments, and Rural Hospitals to Provide Consumer Health Information Services." Digital Commons @ East Tennessee State University, 2007. https://dc.etsu.edu/etsu-works/8682.
Full textAbstract:
East Tennessee State University Quillen College of Medicine Library (ETSUQCOML) developed a training program to enable public libraries, public health workers, and rural hospital staff to be consumer health information providers. Four NN/LM-developed classes were taught to public libraries. Regional public library directors were invaluable in obtaining the concurrence of their boards for release time for class attendance. Classes were also developed for the public health workforce and rural hospital staff. Five-hundred thirty-three students attended the classes. Fifty-two public library workers will receive the MLA's Consumer Health Information Specialist certification. Thirty-one public libraries have joined NN/LM. All ordered MedlinePlus marketing materials for their libraries from InformationRx.org.
11
Zou, Hongbo. "Understanding the role of social media in enhancing participatory services in public libraries." Thesis, Queensland University of Technology, 2019. https://eprints.qut.edu.au/134413/1/Hongbo_Zou_Thesis.pdf.
Full textAbstract:
To help librarians understand the impact of emerging technologies on participatory service building, this study takes social media as an example to explore how to use different engagement strategies that social media provides to engage more users. This research provides three major contributions to the library system. The libraries can use the resultant engagement strategies to engage its users. Additionally, the best-fit strategy can be inferred and designed based on users' preferences. Lastly, the users' preferences can be understood based on data analysis of social media. Three such contributions have been put together to fully address the proposed question.
12
Mfazo, Ncumisa. "The Provision of Library and Information Services to Gays and Lesbians in Cape Town’s Public Libraries." University of the Western Cape, 2009. http://hdl.handle.net/11394/8188.
Full textAbstract:
Magister Bibliothecologiae - MBiblThe research project is based on the belief that Lesbian, Gay, Bi-sexual and Transgender (LGBT) people have specific information needs and interests that public libraries should cater for. The philosophical literature of public libraries states that they have to cater for all sectors of their diverse communities without discrimination. The aim of the research study was to gauge if Cape Town’s library and information services (LIS) include gay and lesbian materials in their collection development policies and procedures. It also aimed at finding out if City of Cape Town Library and Information Services (COCTLIS) provide for the information needs of their gay and lesbian users in their provision of information services. The research problem and the review of literature led to the following research questions: • Do the gay and lesbian library user community constitute a special user group with particular information and reading needs? • If it is accepted that public libraries have a responsibility for the special information and reading needs of gay and lesbian library users, how do they cater for these needs? • How do South African public libraries, specifically the City of Cape Town Library and Information Services (COCTLIS), provide for these needs with their collections and their information services? • Are the public library staffs aware of the UNESCO principles in terms of LIS services for gay and lesbian library users? The first two research questions were answered by means of a review of the theoretical and professional literature. The last two questions were answered by analysis of COCTLIS collection development procedures and policy and a questionnaire survey of library staff. A survey was conducted among librarians in charge of collection development in the COCTLIS libraries early in 2009, collecting data by means of a structured questionnaire. The sample comprised 69 libraries of the total 100, with an even spread across the six city library districts and including a mix of “types” of library (regional and community). The findings of the research study echo the agreement found in the literature that the provision of library services to LGBT people is inadequate. City of Cape Town collection development policy does not have any explicit mention of the LGBT user group. The major finding of the survey is an evident gap between stated beliefs and actual practices. The majority of respondents agree that public library collections should cater for LGBT people but in fact they buy very few books or magazines oriented to gays and lesbians. And only 55% indicate that they do consciously consider the needs of gays and lesbians in their book selection. The information services to gays and lesbians appear to be rather thin. For example, less than 10% include gay and lesbian oriented information in their community information files and only 37% display gay and lesbian oriented information on their community notice boards. The study provides some evidence that practices might differ according to size and position of library. The research study hopes to make a difference in the provision of gays and lesbians in the City of Cape Libraries. It also hopes to remind librarians of the mandate they have to develop their collections to reflect diversity.
13
Johnson, Joshua Kevin. "Reworking Myth casting lots for the future of library workplaces /." Thesis, Montana State University, 2009. http://etd.lib.montana.edu/etd/2009/johnson/JohnsonJ0509.pdf.
Full textAbstract:
The purpose of this work is to provide understanding regarding the future of library workplaces by, first, establishing the relationship between Joseph Campbell's functions of mythology in traditional cultures and workplace texts, and then showing libraries as workplaces with such texts. With this framework in place, it is possible to pick-out the fundamental cycle inherent in library workplace cosmology, highlight pedagogical cycles inherent in library texts, and generate an informed understanding of future cosmological and pedagogical trends using educated extrapolation of such cycles. These steps all serve to lay further groundwork in understanding library workplace mythology and its sociological effects, and, using the relationship between ever-moving cosmological and pedagogical cycles, it becomes possible to form an educated picture of future library sociology. In the end, library workplace mythology has no new revelations about the direction of library workplace sociology, only new ways of dispelling predictions often made about the future of libraries and their workplaces. By looking at library workplaces as sites of mythology, this work offers expectations that the same cycles inherent in past and present library workplaces will continue to overcome changes in the technological, political, and social constructs of future library workplaces.
14
Miller, Sara D., and Rachel M. MInkin. "Librarians in the messy middle: Examining critical librarianship practice through the lens of privilege in academia." The University of Arizona, 2016. http://hdl.handle.net/10150/609811.
Full textAbstract:
Presentation. Critical Librarianship & Pedagogy Symposium, February 25-26, 2016, The University of Arizona.While critical practice involves challenging systems and structures, many librarians function in the “messy middle” - making choices in everyday practice which may both support and challenge privileged academic structures. This workshop will take participants through a series of questions based on privilege as a lens for reflection on our choices, limitations, and opportunities as librarians within academic systems. The aim of the workshop is to help identify points of friction or frustration in our practice, areas for closer examination or opportunities for change, and to provide a more intentional understanding of our values and how they relate to practice.
15
Edin, Elisabet. ""I thought libraries were about books" : Mål och funktioner inom kreativa rum på australiska bibliotek." Thesis, Uppsala universitet, Institutionen för ABM, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-295658.
Full textAbstract:
Creative spaces, or makerspaces, is an emerging and global phenomenon in libraries. The aim of this study is to examine the objectives that underlie the creative spaces in Australia, expressed by library professionals, as well as the purposes they fulfil in the library context. The material is derived from seven in-depth interviews with staff working with creative spaces at three public and one state library. Additionally, one observation was conducted in the creative space at each of these libraries. “The four spaces model”, created by Danish researchers Henrik Jochumsen, Casper Hvenegaard Rasmussen and Dorte Skot-Hansen, comprises the study's theoretical framework. According to the model, the library's objective is to support the goals: experience, involvement, empowerment and innovation. The library spaces, in which the goals should be supported, are the inspiration space, the learning space, the meeting space and the performative space. The study shows that the most distinct objectives of the creative spaces are experience and empowerment. Involvement and innovation are also present, but not as prominent. Further, the study shows that the purposes fulfilled by the creative spaces places them within the learning space and the meeting space, and to some degree in the inspiration space and the performative space. Findings reveal that creative spaces support STEM-based (science, technology, engineering and maths) learning and digital literacy through both collaborative and individual learning. The learning takes place in informal settings where play is a significant factor. The creative spaces function as “high-intensive” meeting places for the local community, and the library professionals highlight the importance of the social aspects of the creative spaces. This is a two years' master’s thesis in Archive, Library and Museum studies.
16
Peach, Deborah, and n/a. "Improving the Provision of Learning Assistance Services in Higher Education." Griffith University. School of Cognition, Language and Special Education, 2004. http://www4.gu.edu.au:8080/adt-root/public/adt-QGU20040319.163140.
Full textAbstract:
This study is motivated by the need to look continually for ways to improve Griffith Universitys learning assistance services so that they meet the changing needs of stakeholders and are at the same time cost-effective and efficient. This study uses the conceptual tools of cultural-historical activity theory and expansive visibilisation to investigate the development and transformation of learning assistance services at Griffith University, one of Australia's largest multi-campus universities. Cultural-historical activity is a powerful theoretical framework that acknowledges the importance of dimensions such as cultural context, local setting, collective understanding, and the influence of historical variables on interactions in settings. Expansive visibilisation is a practical four-stage process that was used in this study to make visible and analysable the work context of the Learning Assistance Unit. The study uses these conceptual tools to illustrate how learning assistance services at the University have moved through several stages of historical development and that historical variables, such as the political setting and physical location of services continue to influence current work practices. The investigation involved gathering data through interviews and focus group discussions with key stakeholders in order to map the University's Learning Assistance Unit as an activity system that appears to have separated out from the overall activity system of the University. It involved making visible problems and tensions in the activity system, and identifying ways of improving future practice. The study reveals problem clusters and underlying tensions amongst the interacting activity systems of the Learning Assistance Unit, faculty, library and student. These problem clusters relate to different understandings about the purpose of the Learning Assistance Unit and the role of the learning adviser, the difficulties in offering a quality service on a restricted budget, and tensions between contextualised and de-contextualised learning assistance. The study suggests that resolving these tensions depends on staff taking an active role in critically examining their practice, in particular the way that they collaborate with key stakeholders in the learning environment. The dissertation concludes by suggesting that one way forward is to expand the activity system on its socio-spatial, temporal, moral-ideological, and systemic-developmental dimensions (Engeström, 1999c).
17
Wallace, Rick L., and Nakia J. Woodward. "Collaborating with Public Libraries to Provide Consumer Health Information Services to 17 Rural Tennessee Counties." Digital Commons @ East Tennessee State University, 2006. https://dc.etsu.edu/etsu-works/8781.
Full text
18
Burkhart, Amy S. "An investigation of the impacts of volunteer management practices at the Friends of Berks County Public Libraries and Hawk Mountain Sanctuary." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2003. http://www.kutztown.edu/library/services/remote_access.asp.
Full textAbstract:
Thesis (M.P.A.)--Kutztown University of Pennsylvania, 2003.Source: Masters Abstracts International, Volume: 45-06, page: 2935. Typescript. Abstract precedes thesis as preliminary leaves ii-iii. Includes bibliographical references (leaves 98-101).
19
Ali, Irena Malgorzata, and n/a. "The impact of information provided by medical libraries on clinical decision making : A study of two hospitals." University of Canberra. Information, Language & Culture Studies, 1996. http://erl.canberra.edu.au./public/adt-AUC20060530.115422.
Full textAbstract:
A quantitative survey was conducted in two Canberra hospitals that aimed
at ascertaining the impact of information provided by medical libraries on
clinical decision making. Specifically, this research study investigated
clinical, cognitive and quality value of information provided by the medical
librarians to the management of patients and doctors' ability to handle
clinical cases differently as a result of such information. Furthermore, the
relative value of information received from the library was assessed by
comparing it to the value of information received from other sources in
dealing with clinical problems.
The research involved medical specialists and registrars affiliated with these
hospitals. Doctors were asked to select any clinical situation which they
frequently or currently encounter and for which further information would
be useful to them. Once their information requests were identified, they
were then asked to present such requests to the hospital library. In order to
avoid any special treatment, participants were urged not to identify
themselves to the library staff as partaking in the study. It was important
that participants did not search for the information themselves. The doctors
were asked to evaluate the material provided by the library in relation to
clinical care and, thereafter, complete a short questionnaire. This research
took place between October 1994 and March 1995. The questionnaires were
sent to 288 doctors. This represented the total population of specialists and
registrars affiliated with both hospitals at the time of the study. Analysis of
the results is based on a 34% useable response rate.
Medical specialists were by far the higher number of respondents (70%) as
compared with registrars (30%). Eighty-one per cent of the doctors said that
the information provided by the library refreshed their memory and 82% said
that it would contribute to better quality of medical care. Eighty-six per cent
indicated that some of this information was new to them and 99% said that
the information provided was up to date. Ninety-four per cent said that the
information provided by the library was of clinical value to them.
As the result of the information provided by the library 75% of respondents
would either definitely or probably handle some aspects of the clinical
situation differently than they would have done it otherwise. The level of
importance of the change for the optimal care of patients was assessed with
54% regarding it as important, 42% as moderately important.
Specifically, as the result of the information provided, the doctors were
able to change the following:
diagnosis 10%,
choice of lab tests 20%,
choice of other diagnostic investigations 24%,
choice of drugs 27%,
choice of other management 58%,
reduce length of hospitalisation 10%,
post-operative care of patients 25%,
advice given to patients 47%. On the basis of the received information the doctors were able to avoid
the following:
hospitalisation of patients 11%,
risk of hospital acquired infection 8%,
surgical intervention 19%,
tests or other investigation 23%,
additional out-patient visits 12%.
Discussions with colleagues were reported to be most valued sources of
information for the purpose of clinical decisions (59%), followed by diagnostic
imaging (49%), librarian (45%), lab tests (42%) and patients' medical records
(30%). The librarian's role as contributing to the process of clinical decisions was
rated highly with 88% ranking it as either important or moderately important.
The results of significance p test statistic performed at 0.05 significance level
suggested that, for this study, there was a significant relationship between the
frequency of library use and doctors' ability to change the choice of laboratory
tests, diagnostic investigations, and the choice of prescribed drugs.
The results of this research study demonstrate that medical librarians can
positively contribute to clinical management of patients by providing timely and
accurate information. Further research is recommended in order to determine
the impact of the whole range of library services on health care outcomes.
20
Collins, Patricia A. "A study of the services, materials and policies provided for homeschooling families by New Jersey public libraries /." Full text available online, 2005. http://www.lib.rowan.edu/home/research/articles/rowan_theses.
Full text
21
Forssell, Beatrice. "Biblioteksservice för vuxna döva." Thesis, Uppsala universitet, Institutionen för ABM, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-160702.
Full textAbstract:
The aim of this two years master thesis is to explore the relationship between public libraries and deaf adults. I want to know if deaf adults are a prioritized group in Swedish public libraries. Deaf adults use Swedish sign language witch is a visual language and differs from Swedish. I discuss the difference in Swedish Sign Language and Swedish and the importance of Sign Language literature. I also explore what methods can be used for mak-ing the library service towards the deaf group more customer centered and service oriented.The lack of sign language knowledge among the library personnel can lead to communication barriers. I want to illustrate these communication barriers, both psychological and semantic barriers, with Richard Dimble-by and Graeme Burton´s interpersonal communication theory. The psychological barriers consist of negative attitudes and prejudices. In this case these psychological barriers prevent the libraries from further proceedings with the marketing of their service, all based on the notion of deaf being uninterested in library service. This, on the other hand, leads to deaf people not knowing what public libraries can offer and therefor has become some-what of an invisible group in the libraries today.I performed ten surveys on ten public libraries in Sweden and a more detailed questioner to Teckenhörnan in Örebro public library. Thees surveys was done based on the IFLA Guidelines for Service for Deaf People. The result of this survey shows that deaf adults are not a prioritized group in public libraries. The lack of knowledge among library personnel about deafness, sign language and an understanding of the situation of deaf people is an obstacle. It is important to separate deaf from other disabled groups since deaf is more a linguistic minority then a disabled group.
22
Phelps, Renata, and renata phelps@deakin edu au. "Information skills and the distance education student : An exploratory study into the approaches of Southern Cross University distance educators to the information needs of external students." Deakin University, 1996. http://tux.lib.deakin.edu.au./adt-VDU/public/adt-VDU20080522.110024.
Full textAbstract:
This study unites the concepts of self-directed learning and information literacy in the external higher education environment. It asserts that many attempts by librarians at building better working relationships with distance educators have failed because the approaches of distance educators to the information needs of students are not adequately addressed. This exploratory and qualitatively based study examines the approaches of ten distance educators at Southern Cross University (SCU) to the information needs of their external students. It then makes recommendations based on these interviews which aim to improve relationships and co-operation between libraries and distance educators and to promote self-directed learning approaches by external students.
23
Downing, Thomas A. "An Initial Survey and Description of How Selected United States Government Libraries, Information Centers, and Information Services Provide Public Access to Information Via the Internet." the Library of Congress, 2000. http://hdl.handle.net/10150/105137.
Full textAbstract:
The purpose of this survey is to describe how selected United States Government agencies provide information to the public via Internet services. With more than 2,000 Federal library and information centers located throughout the world this effort, of necessity, is selective and findings neither represent all libraries nor do they identify all approaches currently used to present information via the Web. An effort has been made to describe services without attributing values to particular site characteristics. This report provides a brief snapshot in time of a complex and rapidly evolving world. While not definitive in scope, it is hoped that this report will provide a baseline for anyone who may wish to revisit some of these sites in the future to determine how services may have been expanded, reduced, or refined.
24
Tatana, Vuyokazi. "An evaluation of knowledge sharing as a knowledge management mechanism in public libraries in Cape Town, Western Cape Province , South Africa." Thesis, University of Fort Hare, 2015. http://hdl.handle.net/10353/5138.
Full textAbstract:
This study aimed to investigate into knowledge sharing as a mechanism for managing knowledge in the City of Cape Town public libraries, Western Cape, South Africa. The study sought to achieve the following objectives: To find out the extent to which knowledge sharing takes place in the City of Cape Town public libraries; To establish how knowledge is shared between the less experienced and the more experienced librarians; To explore the influence of knowledge sharing on service delivery in the City of Cape Town public libraries; To identify and discuss the impediments to knowledge sharing the City of Cape Town public libraries; The findings of the study would provide insight useful in addressing the challenges that confront public libraries as far as knowledge sharing and is concerned. This study would assist to maintain the best practices of knowledge sharing in the City of Cape Town public libraries.This study would also help the City of Cape Town policy makers and library management to come up with knowledge‐sharing/ knowledge management intervention measures from an informed point of view.
25
Casselden, Biddy. "A delicate balancing act : an investigation of volunteer use and stakeholder perspectives in public libraries." Thesis, Northumbria University, 2016. http://nrl.northumbria.ac.uk/30232/.
Full textAbstract:
This research aims to investigate current volunteer use in public libraries in England. Volunteer use is not a new phenomenon, and has been an integral part of public library provision for many years. However recent Government policies, together with greater financial austerity, have resulted in a change in public service delivery. There has been a dramatic increase in the number of volunteers involved within the public library service, and the growth of community run libraries, resulting in much public and professional concern. An interpretivist research approach was used to investigate stakeholder opinions regarding volunteer use, and involved a two phase process. Initially a Delphi survey explored attitudes of 15 English public library service managers, followed by in-depth investigation of two case study library authorities, located in the North-East of England. Surveys, interviews and focus groups, helped to build a rich picture of volunteer use amongst the groups of stakeholders. Findings clearly indicated that volunteer use has moved from additionality to replacement of staff, and is increasingly being used by local authorities as a solution to budget reductions required as a result of economic austerity. A hybrid approach to library service provision has developed, using a combination of paid staff and volunteers, which indicates a fundamental culture shift within public libraries. Research results identified concerns relating to the long term viability of a hybrid approach, and how this impacted on the wider community in terms of service provision. Key concerns were raised concerning advocacy, sensitivity, the fragility of relationships, and the provision of an accountable and high quality service. Formal and informal control mechanisms need to be employed by library service managers to ensure that they reap the benefits of volunteer use, thereby avoiding social exclusion, clarifying stakeholder boundaries, and delivering a high quality accountable service. Training library managers in new volunteer management skills, and adopting a volunteer relationship management approach may help to ensure that this new arrangement is mutually beneficial for all concerned.
26
Adonis, Neville Charles. "A gateway to knowledge: the compliance of Wesfleur Public library (Atlantis) with the UNESCO Public Library manifesto of 1994." Thesis, Online Access, 2008. http://etd.uwc.ac.za/usrfiles/modules/etd/docs/etd_gen8Srv25Nme4_3384_1260360557.pdf.
Full text
27
Carter, Nakia J., and Rick L. Wallace. "Information Revolution: Mustering the Militia: Collaborating with Public Libraries to Provide Consumer Health Information Services to 17 Rural Tennessee Counties." Digital Commons @ East Tennessee State University, 2007. https://dc.etsu.edu/etsu-works/8769.
Full textAbstract:
Objective: To enable primarily public libraries and secondarily public health workers and rural hospital staff to be consumer health information providers with the goal of creating a program that could be copied nationally, enabling public library workers to become an important resource in reversing our national health information illiteracy.
Setting: Three regions of the state regional public library system covering seventeen counties and two regions of the state public health department system.
Participants: Public library staff, public health department staff, and rural hospital staff. Program: East Tennessee State University (ETSU) College of Medicine Library partnered with public libraries to improve the delivery of health information. Four free classes were taught multiple times: “Prescription for Success,” “An Apple a Day,” “PubMed for Public Librarians,” and “From Snake Oil to Penicillin.” Regional public library directors were used to convince their staff of its value and obtain the concurrence of their boards for release time for class attendance. Classes were also developed for the public health workforce and rural hospital staff. Existing classes (with all teaching materials on the National Network of Libraries of Medicine [NN/ LM] Website) were used with the existing public library system.
Results: Five-hundred thirty-three students attended the classes. Fifty-two public library workers received MLA’s Consumer Health Information Specialist certification. Thirty-one public libraries have joined NN/LM. All ordered MedlinePlus marketing materials for their libraries from InformationRx.org.
Conclusion: This project helped address the public health problem of health information illiteracy by filling the gap the average person has in finding quality health information. A strength of this project is its easy replication. The project used materials that were readily available and put them to use. Any library could replicate this project in its own service area saving time and cost to the library.
28
Crawford, Jennifer. "An analysis of adult education in libraries and museums." Thesis, University of British Columbia, 1988. http://hdl.handle.net/2429/28031.
Full textAbstract:
One of the characteristics of adult education is the degree to which it is dispersed throughout society. Much adult education is practiced in organizations and institutions that have purposes other than adult education. Schroeder (1970, p. 37) has suggested a category of adult education agencies (Type III agencies) established to serve both the educational and non-educational needs of the community, agencies in which "adult education is an allied function employed to fill only some of the needs which agencies recognize as their responsibility." The purpose of this study was to examine adult education in Schroeder's Type III agencies using libraries and museums as examples. The study addressed the definition and description of adult education, the importance of adult education relative to other functions of the organization, and the purposes for which the organizations used adult education.
A comparative analysis of the adult education function of three libraries and three museums was conducted. Print materials (annual reports and publicity brochures) and interviews with the person responsible for programming were used as data sources. Analysis of the findings was done in three stages: single case analysis (within case analysis), analysis of libraries and museums (within category analysis), and comparison of libraries and museums (across category analysis).
Many definitions of adult education were found. Most described the purposes of adult education rather than the process of teaching and learning. It was also found that the importance of adult education varied among the organizations studied. Adult education was less important than other organizational functions in four of the six organizations studied. It was as important as other functions in one organization and was not ranked in one organization. Five uses for adult education were found: stimulation (encouraging better use of the library or museum), enrichment (adding extra information), extension (enlarging community contacts), service (filling a social need), and advocacy (promoting social change). Generally, libraries used programming for extension and museums used it for enrichment.
This study has contributed to understanding adult education in Type III organizations by describing some ways non-professional adult educators view adult education. It has also suggested some contextual factors that influence the adult education function in those organizations and has suggested a variety of purposes for which adult education could be used.Education, Faculty of
Educational Studies (EDST), Department of
Graduate
29
Dahlén, Martin. "Tillgängligt - relevant - öppet : En fallstudie av Göteborgs nya stadsbibliotek." Thesis, Uppsala universitet, Institutionen för ABM, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-253485.
Full textAbstract:
The purpose of this master thesis is to study the correlation and meaning of current ideas and practice at the public library of Gothenburg. This was done by comparing the visions and ideas expressed by the library through the library plan, with how the daily practice looks. For the theoretical framework organizational theory is used and research data was collected both from public documents and through observations. The public library of Gothenburg were chosen for the study because of it's newly renovated facilities. The idea is that these facilities make a suitable study object of the current ideas and priorities of the public Swedish library in general.The results show that the public library practice in Sweden still rests on the original public library ideas such as offering information for free and treating every user as equal. It also shows the importance of legitimizing new activities by relating them to more familiar ingredients. When developing the organization it's critical for the library to remain recognizable as a public library to avoid damaging the brand name. The new facilities of the public library of Gothenburg do well to correspond to the ideas and visions expressed in the library plan. Generous opening hours and accessible facilities seem to help in attracting many visitors. Some questions are raised regardning the lack of dedicated reading rooms, when it is stated by the library that the meeting between the user and the information still should be regarded as the central aspect of the library practice. Room for improvment is also seen regarding the ambition of offering more ways of communication and participation. On the whole the realization of the library plan is deemed to be well on it's way, which is seen as a positive example of the much debated usefulness of the library plans. However, it is also noted in the study how some of the wide ambitions sometimes risks conflicting with each other.
30
Ndlovu, Sheron. "An Evaluation of the effectiveness of public libraries in providing information to school children :A Case study of the Queenstown public library , Eastern Cape Province." Thesis, University of Fort Hare, 2016. http://hdl.handle.net/10353/6528.
Full textAbstract:
This study took the form of an evaluative study of the effectiveness of public libraries as a means of providing information to school children, and was conducted at the Queenstown Public Library in the province of the Eastern Cape in South Africa. The research endeavoured to evaluate the effectiveness of public libraries in the role which they play to provide information to school children, despite the widespread belief that the role of libraries is now being replaced by Information and Communication Technologies, or ICTs. This study is also significant for the factors which contribute towards school children being prevented from receiving the full range of benefits which libraries have to offer and the recommendations which it makes to improve the effectiveness of the role played by libraries in this respect. The study could also be of benefit to the staff of libraries, as it could serve to inform them with respect to what needs to be done in order to improve the ways in which libraries make information available to school children. In this respect the research could also provide valuable insights into the strategies which need to be developed and adopted in order to make public libraries more effective providers of various types and forms of information to school children. It is to be hoped that the study will also make a valuable contribution to the existing body of knowledge concerning public libraries as a means of providing information to school children. It is the fervent wish of this researcher to make a credible and articulate case for the great value which public libraries have for school children, despite the fact that general perceptions no longer accord libraries the value which they were once commonly held to possess.
31
Fridlund, Lina. "Sagostundens tidlösa rum? : En litteraturanalys av metodhandboken Magiska Fingrar: sagostunder för dagens barn." Thesis, Uppsala universitet, Institutionen för ABM, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-253414.
Full textAbstract:
The purpose of this two years master´s thesis in Archive, Library and Information Museum science is to examine the ideas about children and childhood which have an influence on the storytime at public libraries. The material on which this thesis is based, is a methodbook which is aimed to develop the storytimes and those picture books that are recommend in the methodbook. The theoretical points of departure are discourse analysis and childhood sociology. The concepts of being and becoming are frequently used when analyzing the methodbook. Other theoretical points of departure are the combination of narratologi, semiotics and hermeneutics, which are also used when analyzing the picture books. The result indicates that the storytime, recommended in the methodbook, is based on the idea of a timeless culture of childhood - where the "modern child" including the media used today - is left out. Concepts as nostalgia and pedagogy are tightly connected. The childhood as it appears in the storytime is a locked pedagogical room.
32
Chelliah, Rajeswari. "Community building, multiculturalism and the suburban public library." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2014. https://ro.ecu.edu.au/theses/1524.
Full textAbstract:
This research investigates the role of public libraries in building communities and cross-cultural citizenship through provision of equitable information resources and services to English as Additional Language (EAL) speakers, particularly in metropolitan Perth, Western Australia. The rapidly changing demographic profile of Western Australia is producing an ever increasing diversity of people who need to access information in order to thrive in their new community. However, access to these information services pose challenges to users who lack competency in language, computer and general literacy, while the increasing diversity in the local population creates widely divergent competencies in information seeking skills among library clients. Diversity, which has become evident in many contemporary communities, unveils a wide range of information seeking skills, which varies from individuals who are illiterate (often from an agrarian background) and others who are highly educated with substantial English language and computer skills. In this research, the concept of equity in the provision of library services for EAL speakers was investigated by reviewing the library environment in Perth, Western Australia from the perspective of library staff and EAL clients. In-depth interviews were conducted with participants from across various EAL backgrounds as to their knowledge, understanding and current usage of library services. The interview sessions identified the extent of user acceptance of these services and the factors which indicated levels of perceived equity of these library services. The findings from the responses of the public library staff and EAL speakers revealed a complex and diverse local library environment. The public library system, in Western Australia traditionally modelled to serve English language clientele, is yet to fully recognise the presence of the multicultural clientele in its library service provision. Thus, the shift in public library perspectives towards service provision for diverse ethnic groups is evident in isolation but not in adherence to a transparent, consistent government policy which filters down to the local libraries as a guide for normal practices. The EAL speakers’ responses revealed a dire need for English language and computer skills education for some ethnic groups, in order to facilitate their public library access. The findings revealed that some of the EAL groups are unaware of the public library system, its intrinsic value or its culture including that the services are free and offered in a democratic and safe space. Some of the EAL groups also distrust government entities and figures of authority per se as officials symbolise maltreatment of their families and ethnic groups in their countries of origin. Reliance on natives from their own communities, revealed within the interview data, has led to an emergence of bonding social capital tendencies and limited integration with the host culture. The public library is strategically located to draw diverse individuals from its local suburb and contribute towards community building strategies and integration in Western Australia. Having located gaps between library service provision and library service needs, this research developed a model for possible future strategic directions for public libraries in Western Australia.
33
Fain, Mary K. "Bookmobile Staff Perceptions on Bookmobile Service." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/456.
Full textAbstract:
This study describes a questionnaire survey of bookmobile staff across the United States via the Association of Bookmobile and Outreach Services (ABOS). The survey was conducted to determine if and in what ways do bookmobile librarians and staff perceive bookmobiles as important and relevant to contemporary bookmobile users and how do they perceive the bookmobile’s role in fulfilling patron’s informational, recreational, and educational needs? Their thoughts and opinions help to explain why bookmobiles exist and their role in the modern world.Forty-eight bookmobile staff persons from 22 states responded. From the survey, it is clear that they believe strongly in what they do. 75% expected to continue to increase their services in the next 5 years due to increasing needs of seniors, preschoolers, school children, and communities. A growing need was seen for more bookmobiles, more specialized bookmobiles for specific populations, more technology and more staff to serve more people.
34
Gibbons, Nadine Elizabeth. "The effect of September 11, 2001 and subsequent terrorist events upon Australian public libraries' policies, and collections and services to Muslim clients." Thesis, Curtin University, 2016. http://hdl.handle.net/20.500.11937/54165.
Full textAbstract:
This research addresses the responses by the Australian library profession to the series of national and international terrorism events that commenced with the attacks on the United States on September 11th 2001. It specifically investigates the response of the Australian Library and Information Association (ALIA) in the light of changes to Commonwealth Government policies and legislation, and the subsequent impacts on the policy environment in which Australian public libraries operated, and their delivery of collections and services to Muslim clients.
35
Chatzipanagiotou, Niki. "Advancing an Academic Library's services through application of Soft Systems Methodology." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-36022.
Full textAbstract:
The Master thesis focuses on the application of Information Systems in the field of Library and Information Science. Within the context of organizational learning, a collaborative user-centered approach is used to produce desired system characteristics and future research suggestions. More specifically, this research study explores the library users’ and academic librarians’ perceptions of the current library discovery and access services as mediated through the Online Public Access Catalogue (OPAC) of the Academic Library of the School of Philosophy at Athens University in Greece. Additionally, it explores their desired characteristics for the ‘public facing’ Integrated Library System (ILS), of which the OPAC constitutes a module, in order to generate recommendations that guide the Academic Library staff members’ collaborative design of a more user-centered library information system. The study is built upon the systems thinking framework of Checkland’s Soft Systems Methodology (SSM). Applied theories and design processes guide research processes aimed at advancing both inclusive social learning and system improvements.
36
Persson, Karolina. "Marknadsföringen biblioteket : En fallstudie av Broby bibliotek." Thesis, Uppsala universitet, Institutionen för ABM, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-167090.
Full textAbstract:
The purpose of this master thesis is to use marketing theory on the library’s activities. The marketing theory used is the 4Ps; product, price, promotion and place, as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries’ activities can appear in the light of marketing theory. The library went through a dynamic development during the case study, due to the fact that the library moved to a new location. The staff and their manager are aware of that they work in a certain context. Their target groups have special needs and the groups get their information from certain places which the library take advantage of. They also use the institutional channels in the public sector such as the public schools to get their message out. According to marketing theory the context is essential to be able to adapt the products you promote and how you do it. Price has long not been an issue for the libraries’ services but price can also be non-monetary. Its important to know what this price consist of to be able to lower it. It might also depend on the context. The staff believes in the importance of the services that the library provide to the community and promote it to their users. But the employees feel that there is a misconceptions of the library as a collection of books, which they want to change. Because the library offer intangible goods, services, it is hard to change, because the most tangible the library offers are the books. To be able to grasp the service the user therefore focus on these. To get away from this the library can materialize the library’s services in other ways which takes the focus away from the books.
37
Alassaf, Abir. "Construction d’une offre de services pour le public universitaire en Syrie- Une approche managériale." Thesis, Lyon 2, 2011. http://www.theses.fr/2011LYO20074/document.
Full textAbstract:
Aujourd’hui, les bibliothèques universitaires (BU) en Syrie sont confrontées à une évolution de leur environnement liée en grande partie à la mutation de l’enseignement supérieur et l’arrivée de nouvelles technologies. Ainsi, les BU se trouvent dans l’obligation de s’interroger sur la pertinence de leurs offres de services. En effet, les besoins et les attentes des universitaires ne sont plus les mêmes qu’auparavant. Ces bibliothèques doivent, par conséquent, suivre cette évolution et répondre à leurs nouveaux besoins pour pouvoir survivre dans un contexte où elles ne sont plus la seule source d’information. L’objectif de cette thèse est de contribuer à la réflexion sur l’adéquation entre l’offre et les besoins. Pour y parvenir, des enquêtes quantitative et qualitative ont été menées auprès d’étudiants, d’enseignants, de dirigeants et de bibliothécaires dans cinq universités syriennes. Cette enquête a été réalisée dans le but de connaître la situation actuelle des BU et des besoins informationnels de leurs publics. Nous avons, ensuite, élargi et diversifié la gamme de services proposés aux universitaires tout en partant de leurs besoins tant exprimés qu’implicitesToday, in Syria, university libraries are facing an actual change in their environment. This change is largely due to the evolution of higher education and the advent of new technologies. In this context, university libraries have to question the relevance of their services. Indeed, information needs have evolved and are no longer the same as before hence libraries need to adapt to evolution by meeting new needs in a context where they are no longer the only source of information. This thesis aims at contributing to reflection on adequacy between supply and service needs. To achieve this goal, a quantitative and a qualitative survey was conducted among students, professors, managers and librarians in Syria to have a clear understanding of the current situation of university libraries and information needs of their publics. We then expanded and diversified the group of services and provided the academics with the basis of their stated and implied needs
38
Evans, John Edward. "Cost analysis of public services in academic libraries." 1989. http://books.google.com/books?id=CKfgAAAAMAAJ.
Full text
39
毛明雯. "A study on digital reference services in public libraries." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/63128604161753094132.
Full textAbstract:
碩士國立政治大學
圖書資訊與檔案學研究所
97
Due to the ubiquitous information and communication technologies (ICTs) and the blooming resources on the Internet, libraries now inevitably provide reference services with emerging ICTs. The phenomenon is highlighted within public libraries because of their obligations of equally offering information and its accessibility to the general public. By conducting the questionnaire survey and personal interviews, this study intends to investigate the current status quo of digital reference services in public libraries in Taiwan; to identify the challenges of improving their digital reference services, and to present corresponding solutions. Based on the results of 19 questionnaires and 10 interviews, the study finds that: (1)71% digital reference services are provided via email; 14% are via online pathfinder, and 5% are via knowledge base created by library. (2)Digital reference services are not prioritized in organization developing plan. Accordingly, the promotion of digital reference services, the acquisition of digital resources, and the need of full time librarians and IT staffs are often neglected. (3)From the educational perspective, the digital reference services can help the librarians for advising on students’ school projects and implementing information instructions to the public. (4)Although most librarians showed their willingness to promote digital reference services, they still preferred the traditional face-to-face reference services. However, they also agreed that the collaborative digital reference service will be the emerging trend . This study suggests that: (1)Public libraries should have digital reference services development strategy. (2)To solve the labor force deficiency, organization reengineering or cooperation should be considered. (3)The statistics of the digital reference services usage should be collected and analyzed. (4)The online reference resources for public libraries should be expanded. (5)To enhance users’ information literacy, library instructions and promoting events are necessary. (6)Public libraries could cooperate with the school libraries on improving the information literacy of students. (7)Public libraries should offer digital reference training programs to enhance librarians’ professional capabilities, such as electronic resources management. (8)Combine digital reference services with other interlibrary cooperation.
40
謝寶煖. "= User involvement with services in public libraries in Taiwan." Thesis, 1997. http://ndltd.ncl.edu.tw/handle/10654174816345011250.
Full text
41
Bouthillier, France. "The meaning of service an ethnographic study of a public library in Québec /." 1996. http://catalog.hathitrust.org/api/volumes/oclc/37470910.html.
Full text
42
Hu, Tung-Chi, and 胡彤琦. "Exploring Collaborative Health Promotion Services between Public Health Centers and Public Libraries." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/m26v3d.
Full textAbstract:
碩士國立臺灣大學
圖書資訊學研究所
105
The World Health Organization advocates the concept of health promotion, emphasizing that people increase their control over and improve their health. The goal of health promotion, people hold the right to health, can be achieved via use of correct health information and educational activities. Public health centers are responsible for providing local health promotion services, while public libraries are responsible for improving public health information literacy. The similar function of providing health information with people exists between public health centers and public libraries. Therefore, this study explored the feasibility of future cooperation between public health centers and public libraries. Eleven practitioners were interviewed including five nurses and six librarians. The results of the research showed that public health centers provided different health services with people by age group and focused on disease prevention. Public libraries did not provide apparent health information services. Few related health information services were included in reference services and extension activities and concentrated on the senior citizens learning centers servicing the elderly. The services provided by public health centers were affected by the government policy and the lack of manpower. This led to the fact that public health centers were frequently concerned people having chronic diseases. Furthermore, public health centers made a negative impression on most people, resulting in the low number of visits. Regarding the disadvantages of public libraries were the lack of professional manpower and funding. Librarians cannot plan the in-depth, long-term and full services because they did not understand the health information services. To obtain assistance from external resources, public health centers actively cooperated with homogeneous and heterogeneity organizations. However, the public libraries rarely cooperated with relevant units and often planned services by themselves. The advantages owned by public health centers and public libraries revealed the high possibilities of cooperation between them. Public health center’ has geographical relations with public libraries, professional health staff and are familiar with health information. Public libraries are places with positive atmosphere and numerous health regimen books. In addition, people have positive attitudes and needs toward health information. This study confirmed that public health centers and public libraries were willing to cooperate in the future. The branches with health collections were regarded as the most suitable branch of public libraries to become the urban health information service center. Three major suggestions were made to facilitate the execution of health promotion. First, libraries should ensure related resources and develop the in-depth health information services. Secondly, transiting the branches of health into city health information centers by strengthening information contents. Finally, to carry on health literacy research and promote health literacy services, the functions of libraries should be considered into the health policies. This can help related organizations including public health centers and public libraries collaborate to establish the cloud health information system and health education information websites.
43
DeFranco, Francine M. "Training For Transition: A Training Program For Staff Transitioning To Public Services." 1998. http://hdl.handle.net/10150/615193.
Full textAbstract:
Conference proceedings from the Living the Future Conference, April 21-24, 1998, University of Arizona Libraries, Tucson, AZ.This presentation will outline the training program established at the University of Connecticut, Regional Campus Libraries. The purpose of this program is to prepare technical services staff moving to public services positions and to enhance the skills of reference librarians assuming new responsibilities as a result of strategic initiatives and new services. The presentation will include discussion of the proposal, needs assessment questionnaire, and training topics.
44
Chew, Ivan, and Susan Ellen Higgins. "Public Library Services for Wheelchair-Bound Young People in Singapore." 2002. http://hdl.handle.net/10150/105831.
Full textAbstract:
This is an exploratory study of public library services in Singapore for young people (defined as those people between thirteen to nineteen years of age) who are wheelchair bound. Three main research questions are explored:
* What are the information needs of wheelchair-bound young people?
* What are their perceptions of libraries and library services?
* What are the problems they face in using library facilities and services?
The study involves eleven wheelchair-bound people between the ages of twelve and twenty who were selected by means of a purposive sample.
Findings indicate that most participants enjoyed reading books but did not read newspapers. The computer was used primarily as a recreational tool, and the convenience of the Internet appealed to them. There were, however, problems in using computer equipment in the libraries. School libraries were generally inaccessible, and. there were also problems in using public library services and facilities as well as being in public places. Their use of public libraries was infrequent. They were unaware of the full range of library facilities and services.
The study concluded that there was a need and demand for library services by wheelchair-bound young people. Their information needs and reading habits were no different from those of any young person. Current library promotions were inadequate in stimulating or sustaining their awareness and interest. Transportation was the main obstacle in getting to libraries. The problems faced in using libraries were mainly related to architectural and physical access to library facilities and services.
45
Wang, Jiu-yin, and 王莒茵. "A Study of Career Information Services in American Public Libraries." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/22020097144389953863.
Full text
46
Karppinen, David Genz Marcella. "National information policies improving public library services? /." 2004. http://etd.lib.fsu.edu/theses/available/etd-08232004-225005.
Full textAbstract:
Thesis (M.S.)--Florida State University, 2004.Advisor: Dr. Marcella Genz, Florida State University, School of Information Studies. Title and description from dissertation home page (viewed Jan. 27, 2005). Includes bibliographical references.
47
Newton, George Gordon. "The management of arrearages in California Public Libraries' technical services departments." 1997. http://catalog.hathitrust.org/api/volumes/oclc/39333224.html.
Full text
48
Bhat, Ishwara. "Public library in the new millennium : new services for the information age." 2007. http://hdl.handle.net/10150/105523.
Full textAbstract:
This was a presentation made at the Conference of Librarians at Jaipur, India, on 16th September 2007.Once the internet and digital media took the world by storm, many IT pundits predicted the death of books and libraries, but it has not happened. Library as a physical facility continues to be much valued and will remain so for the foreseeable future. The role of public library as a center for getting knowledge and information, for recreation purposes or as a social institution, remains paramount. Reading habit continues to be the third most popular activity in Indian cities as found in recent surveys. Books provide huge variety of content, for every class of reader. Besides, for academic and recreational reading, print books are supreme. Therefore, books will continue to be the main resource in our libraries though the internet and e-resources need to be integrated into our scheme of things since they have advantages because of quick search and dissemination. Apart from being a handy information resource, Internet is a great tool for various library purposes including remote access to the resources, publicizing library services, speedy communication etc. The range of services delivered by the public libraries will need to differ from place to place in response to the needs of the community and the principle â one size fits allâ will not work. One challenge in the new millennium is how to make our public libraries relevant to the illiterates and the poor which is a staggering population in our country. Timely availability of knowledge and information will make a change in their lives. Public libraries will have to build up locally relevant content in the form of databases and yellow pages since such information is more useful to the community though not available in printed sources. Author suggests that in Rajasthan wherein the public library act was recently enacted, a pilot project could be tried wherein a cluster of village libraries will concentrate more on interactive knowledge sharing programs besides providing locally generated content. Each village library will have a small book collection, mainly for reference, whereas the lending services will be through the mobile libraries coming from the District Central Library. Public libraries also need to explore more ways to earn revenue in the form of rentals for the halls and display areas, sponsorships for library website, charges for internet service, fees for classes and workshops etc. Author calls upon the public librarians to work closer with other agencies in government, universities, private sectors and civil society in order to collaborate with them for holding knowledge sharing programs. The author concludes with an upbeat note about the future of public libraries in India. Indiaâ s National Knowledge Commission has recognized public libraries as powerful agencies of the knowledge economy. The National Planning Commission has agreed to earmark Rs 1000 crores in the XI Plan for the development of libraries and another Rs 1000 crores will be mobilized from public private partnership. These are very positive signs and public libraries should look forward to brighter days in future.
49
McLean, Michelle A. "Serving the sphere: public libraries serving their virtual users." 2007. http://hdl.handle.net/10150/106371.
Full textAbstract:
Report on a study tour of public library services in the US who are providing first class, cutting edge service to their virtual clients. The study tour was made possible by the award of a Ramsay Reid scholarship from the State Library of Victoria in 2006.
50
Wang, Chia-Li, and 王佳琍. "Research on the current readers'' advisory services in American public libraries." Thesis, 2006. http://ndltd.ncl.edu.tw/handle/85279830042522836641.
Full text