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1

Ghobadian, A., and A. J. Terry. "How Alitalia improves service quality through quality function deployment." Managing Service Quality: An International Journal 5, no. 5 (1995): 31–35. http://dx.doi.org/10.1108/09604529510100459.

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In today’s competitive markets “quality” is a business imperative rather than a luxury. Increasingly in many markets “quality” is the price of entry and in others a major source of competitive advantage. The ability to design a “services package” that consistently meets the customers’ requirements is an important element of a successful quality improvement strategy. The inherent nature of “service package” complicates the design problems. Quality function deployment (QFD) is a systematic technique for designing products or services that are based on customers’ requirements. QFD, although tradi
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'Azzam, Abdullah, Syafira Mahardiningtyas, and Qurtubi Qurtubi. "Integrating Sentiment Analysis and Quality Function Deployment for Product Development." International Journal of Artificial Intelligence Research 7, no. 2 (2024): 172. http://dx.doi.org/10.29099/ijair.v7i2.1100.

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The development of technology and media has made online data reviews a promising data source. Through machine learning utilizing text processing, data analysis of Ventela Public Low product reviews can be carried out—sentiment analysis is used to find class groups from each data. The classification algorithm is Naïve Bayes and Support Vector Machine (SVM). A classification model with the best performance and accuracy values will be selected. Word association is then applied to obtain information from the required class. Quality Function Deployment (QFD) is a tool used to assist designers in de
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3

Sharma, J. R., and A. M. Rawani. "Customer Driven Product Development Through Quality Function Development (QFD)." Asia Pacific Business Review 2, no. 1 (2006): 45–54. http://dx.doi.org/10.1177/097324700600200105.

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Louhapensang, Chaturong, and Somchai Seviset. "Instructional Design Integrated with Quality Function Deployment (QFD) and TRIZ40." Applied Mechanics and Materials 620 (August 2014): 93–99. http://dx.doi.org/10.4028/www.scientific.net/amm.620.93.

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This paper concentrates on the development of instructional design integrated with Quality Function Deployment (QFD) and TRIZ40 principles model. This paper draws from the research study which aimed to investigate the development of instructional design integrated with QFD and TRIZ40 principles model for the Design Education Program in the Faculty of Industrial Education at King Mongkut’s institute of Technology Ladkrabang, Bangkok, Thailand. The research methodology was a mix methods. The sample groups were composed of 5 lecturers and 100 Undergraduate students of the Design Education Program
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BARTZ, T., and J. C. M. SILUK. "PREVENTIVE MAINTENANCE PLANNING USING QUALITY FUNCTION DEPLOYMENT – QFD." Latin American Applied Research - An international journal 45, no. 4 (2015): 219–24. http://dx.doi.org/10.52292/j.laar.2015.401.

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The QFD has been used for product development for a long time. Nowadays, at the current level of maintenance, we used the QFD to innovate in the prioritization of assemblies and subassemblies that must have their planned maintenance. To achieve the proposed objectives, we firstly reviewed the literature, then analyzed the maintenance data of a production line, calculated the correlation between the needs of the sector of production with each subset of equipment that make up the line, and then constructed the QFD to prioritize the maintenance planning of the most important sets for product qual
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Rapelo, Ing Brian, Krisna Ananda Priyatama, M. Bari Baihaqi, M. Rizki Darmawan, Rohmat Setiawan, and Indra Setiawan. "Tinjauan Pustaka Sistematis Penerapan Quality Function Deployment di Industri Manufaktur." Jurnal Optimalisasi 9, no. 1 (2023): 54. http://dx.doi.org/10.35308/jopt.v9i1.6687.

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Quality Function Deployment (QFD) is a tool or planning instrument that is used to provide an overview of customer desires which are then translated into strategic stages to produce products or services whose characteristics are in accordance with customer wishes. The advantage of this method approach is that the level of customer satisfaction can be explained through data, so that improving the quality of services or products and periodic evaluations to correct deficiencies can be carried out in accordance with the customer's assessment. Many studies using the QFD method are carried out by th
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Tursch, Philipp, Christine Goldmann, and Ralf Woll. "Integration of Triz Into Quality Function Deployment." Management and Production Engineering Review 6, no. 2 (2015): 56–62. http://dx.doi.org/10.1515/mper-2015-0017.

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Abstract Purpose: The objective of successful companies is the integration of customer requirements in the development process of a new product. Therefore, the Quality Function Deployment method has proven useful several times. The customer requirements often contain contradictions, which are mostly solved by compromises. The aim should be to integrate all customers’ demands and wishes into future products. Methodology: The theory of inventive problem solving can be applied to eliminate compromises in the product development. The method’s different tools enable a goal-oriented and systematic c
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Lilianti, Ananda, and Safuan Safuan. "Optimasi Kualitas Pelayanan dan Jasa: Tinjauan Implementasi Quality Function Deployment." AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis 4, no. 3 (2024): 1242–53. http://dx.doi.org/10.37481/jmeb.v4i3.893.

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The study investigates the implementation of Quality Function Deployment (QFD) in improving the quality of services in various service sectors. By analyzing 18 articles in national journals, the study identifies key factors that influence QFD implementation, such as employee training, infrastructure development, and customer satisfaction management. The results show that QFD is effective in improving customer satisfaction and optimizing service performance, with most common applications occurring in the transportation, banking, and health sectors. The implications of this research are the impo
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Yan, Zhengfeng, Guangping Tu, and Jiajun He. "Integrated Product and Process Development of Clutch Friction Material Using Quality Function Deployment Processes." MATEC Web of Conferences 207 (2018): 03025. http://dx.doi.org/10.1051/matecconf/201820703025.

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Using an improved quality function deployment (QFD) process, an integrated product and process development method was proposed for the clutch friction material, one key part of driveline. The importance ratings of customer requirements for the clutch friction material was calculated and synthesized through the reasonable selection of respondents and the method to determine customer requirements based on importance of rough analytic hierarchy process (AHP) in QFD. Using improved QFD decomposition model, the quality house between customer requirements and part features, process matrix and the ke
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10

Arif, Alfi. "QUALITY ASSURANCE DENGAN METODEQUALITY FUNCTION DEPLOYMENT: KONSEP IMPLEMENTASI PADA INSTITUSI PERGURUAN TINGGI." JURNAL AKUNTANSI UNIVERSITAS JEMBER 9, no. 1 (2015): 41. http://dx.doi.org/10.19184/jauj.v9i1.1232.

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This article intent to explore the Quality Function Deployment (QFD) methodology in order to construct quality assurance for the educational institutions..QFD is management tool that provides a visual connective process to help teams focus on the needs of the customers throughout the total development cycle of a product or process. It provides the means for translating customer needs into appropriate technical requirements for each stage of a product/process-development life-cycle. It helps to develop more customer-oriented, higher-quality products, both goods and services.
 
 Key wo
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11

Irawati, Lucky, and Wiwik Handayani. "Usulan Perbaikan Desain Kemasan Menggunakan Metode Quality Function Deployment dan House Of Quality." Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah 5, no. 4 (2022): 1732–38. http://dx.doi.org/10.47467/alkharaj.v5i4.1893.

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Quality function deployment is a management tool where customers desires are use a tool for product development. While the house of quality is a tool in the form of a house that connects the wishes of the customer (what) and how a product will be designed and produced to meet customer desires. The research objective to be achieved in this research is to produce a packaging design for banana chips at UD Sumber Rejeki Jombang by using the quality function deployment (QFD) and house of quality (HoQ) methods. In this study, the author uses a descriptive method with a quantitative approach. The res
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Hamid, Syaiful Rizal, Boon Cheong Chew, Muhammad Azfar Abdullah, and Sarah Halim. "Development of E-Saving Glass by Malaysia Overview Using Quality Function Deployment Method for Market Transformation." Applied Mechanics and Materials 761 (May 2015): 594–98. http://dx.doi.org/10.4028/www.scientific.net/amm.761.594.

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This paper discusses the development of E-saving glass (ESG) in Malaysia by using quality function deployment (QFD) method for market transformation. This paper focuses on two objectives, i.e., (i) to investigate the suitability of the ESG in Malaysian market for customer satisfaction, product quality and manufacturer competitiveness by using systematic tools of QFD process, and (ii) the implementation of ESG by looking at factors analysis based on QFD method and Malaysian market transformation. The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements
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Ongkodjojo, Stefanus, Charles Anson, and Soejono Tjitro. "DESAIN DAN PEMBUATAN ALAT PENGGILING DAGING DENGAN QUALITY FUNCTION DEPLOYMENT." Jurnal Teknik Industri 8, no. 2 (2007): 106–13. http://dx.doi.org/10.9744/jti.8.2.106-113.

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Quality Function Deployment (QFD) is a powerful development methodology with a wide range of applications. This paper presents a simple case using QFD on the design, detail, and process phase of a Meat Grinder product as a tool of improvement for hygienic of the Meat Grinder. The main purpose of QFD in this study was to apply in construction a method of customer-oriented design used in other industries, and to adapt some of the tables and matrices. Another purpose of this case study was to test the applicability of QFD in the design and process planning of a Meat Grinder. The developed prototy
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14

Puglieri, Fabio Neves, Aldo Roberto Ometto, Rodrigo Salvador, et al. "An Environmental and Operational Analysis of Quality Function Deployment-Based Methods." Sustainability 12, no. 8 (2020): 3486. http://dx.doi.org/10.3390/su12083486.

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Ecodesign consists of integrating environmental considerations into the product development process by means of practices that involve the use of methods, techniques, tools, and guidelines. However, many published practices do not incorporate important environmental issues, often resulting in a product development process that is ineffective from an ecodesign standpoint. This paper’s aim is threefold: (i) Identifying environmental and operational criteria and determining weights to these criteria; (ii) assessing and selecting quality function deployment (QFD)-based ecodesign methods using envi
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15

Astuti, Septin Puji, Udisubakti Ciptomulyono, and Mokh Suef. "EVALUASI KONSEP PRODUK DENGAN PENDEKATAN GREEN QUALITY FUNCTION DEPLOYMENT II." Jurnal Teknik Industri 6, no. 2 (2004): 156–68. http://dx.doi.org/10.9744/jti.6.2.156-168.

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The population of green consumer have been increasing enormously over last few decades. Hence, many managers prefer to reduce or to avoid environmental impact that may arise from their industrial activity, including product design and development. Regarding that phenomenon, this paper describes the Green Quality Function Deployment (QFD) II method that is utilized to evaluate the concept of lamp. The Green QFD II integrates quality, environmental, and cost aspects into Concept Comparison House (CCH). Weight of each aspects has been determined by utilizing the Analitic Hierarchy Process (AHP) m
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16

Nawar, Eslam A., Soheir H. Backar, and Mohamed A. El-Dardiry. "Case Study on Fuzzy Blitz Quality Function Deployment." Academic Research Community publication 2, no. 3 (2018): 285. http://dx.doi.org/10.21625/archive.v2i3.366.

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Organizations strive to develop their products in a way that fulfils customers’ requirements and increases their satisfaction. The traditional Quality Function Deployment (QFD) is a popular technique for that purpose but it has some drawbacks. To tackle these drawbacks, the researchers will implement Blitz QFD a modern model of the traditional one and integrate it with fuzzy logic through a case study on the development of a cargo tricycle. This model provides a leaner approach that captures the most critical requirements of customers in order to implement them and provides more reasonable val
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Mao, Ling-Xiang, Jing Lan, Anqi Chen, Hua Shi, and Hu-Chen Liu. "New Approach for Quality Function Deployment Based on Linguistic Distribution Assessments and CRITIC Method." Mathematics 13, no. 2 (2025): 240. https://doi.org/10.3390/math13020240.

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Quality function deployment (QFD) is a customer-oriented quality management tool used to maximize customer satisfaction by considering the correlations between customer requirements and engineering characteristics. However, the conventional QFD method exhibits some shortcomings when used in real situations, especially in terms of correlation evaluation and engineering characteristic ranking. Therefore, the objective of this study is to propose a new QFD approach based on linguistic distribution assessments and the CRiteria Importance Through Inter-Criteria Correlation (CRITIC) method to improv
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18

Lutanto, Agus, U. Ubaidillah, Fitrian Imaduddin, Seung-Bok Choi, and Bhre Wangsa Lenggana. "Development of Tiny Vane-type Magnetorheological Brake Considering Quality Function Deployment." Micromachines 14, no. 1 (2022): 26. http://dx.doi.org/10.3390/mi14010026.

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Many studies focus on the torque-to-dimension ratio when designing magnetorheological brakes (MRB), especially for ankle foot orthosis (AFO) devices. Vane MRB is one type of MRB with a limited angle of motion that is naturally suitable to be applied to AFO. However, very few implement quality function deployment (QFD) when making MRB, whereas QFD is an essential factor in making product designs. In this study, a tiny vane-type MR brake (TVMRB) was successfully made using the QFD method. Torque characteristics are determined by analysis of magnetic flux density, theoretically, by 3D simulation,
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19

Salah, Salah Aldeen. "Analyzing Engineering-Related Delays Using Quality Function Deployment in Construction Projects." Civil Engineering Journal 6, no. 9 (2020): 1779–97. http://dx.doi.org/10.28991/cej-2020-03091582.

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This paper presents a methodology for analyzing engineering-related delays in construction projects using Quality Function Deployment (QFD). The steps of the QFD technique are combined in the quality and control policy. A reference matrix based on the literature review is constructed with engineering delays and a survey of all parties involved in construction projects. The QFD matrix aids in identifying the most significant reasons for delays and claims in the construction projects. For the identified reasons, solutions have been developed to limit or reduce them. The mean sources of construct
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Larisang, Larisang, and Sanusi Sanusi. "Development Of An Automatic Plant Watering System Through Kano Method And Quality Function Deployment To Optimize The Function." International Journal of Progressive Sciences and Technologies 46, no. 1 (2024): 09. https://doi.org/10.52155/ijpsat.v46.1.6431.

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Applying the Kano Model and Quality Function Deployment (QFD) to the study can determine consumer preferences for higher-quality products. Kano Model is used to classify product aspects based on user satisfaction levels, While QFD is used to translate customer wants into certain technical qualities to determine the requirements and expectations of 35 potential users, data was gathered using questionnaires and interviews with the users. The Kano Model was then used to examine the survey data and classify the demands of potential users into six groups: Must-Be Attributes (M), Attractive Features
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Nugraha, Evan, Rini Mulyani Sari, and Volkhonova Mariya Igorevna. "Analysis of Identifying Company Operational System Development Utilizing the Quality Function Deployment." MIX: JURNAL ILMIAH MANAJEMEN 15, no. 1 (2025): 25. https://doi.org/10.22441/jurnal_mix.2025.v15i1.003.

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Objectives: Performance is a key part in management's work in managing an organization. Employee performance is impacted by a variety of factors, both internal to the workforce and external to the government, firm, or organizational environment. One of the firms in Indonesia that felt the impact complained about performance issues, making it impossible to grow the company's management system. The majority of the issues arise from employee performance and a lack of knowledge about the company's operational management system, which limits the scope of optimizing the company operational.Methodolo
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SivadasAniyan, T.S.* Pramod V.R. "QUALITY FUNCTION DEPLOYMENT IN THE DESIGN OF CUSTOM MADE FURNACES." INTERNATIONAL JOURNAL OF ENGINEERING SCIENCES & RESEARCH TECHNOLOGY 5, no. 7 (2016): 190–95. https://doi.org/10.5281/zenodo.56940.

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QFD has been used effectively by various companies as a planning methodology. The main advantage of the QFD is that it shortens products development time, increase products quality, reduce cost and meet the requirements of the customers that have become the crucial issues in today’s enterprises competition.Heat treatment is an important manufacturing process andfurnace is the key element in heat treatment process. The heat treat process variations can be often be attributed to temperature variation in the process. A tight control of temperature during the process is the key to achieve mi
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Yang, Zhihui, Yizeng Chen, and Yunqiang Yin. "Cooperative Fuzzy Games Approach to Setting Target Levels of ECs in Quality Function Deployment." Scientific World Journal 2014 (2014): 1–9. http://dx.doi.org/10.1155/2014/673563.

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Quality function deployment (QFD) can provide a means of translating customer requirements (CRs) into engineering characteristics (ECs) for each stage of product development and production. The main objective of QFD-based product planning is to determine the target levels of ECs for a new product or service. QFD is a breakthrough tool which can effectively reduce the gap between CRs and a new product/service. Even though there are conflicts among some ECs, the objective of developing new product is to maximize the overall customer satisfaction. Therefore, there may be room for cooperation amon
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Ginting, Rosnani, Theresia Yosephin Batubara, and Widodo Widodo. "DESAIN ULANG PRODUK TEMPAT TISSUE MULTIFUNGSI DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT." Jurnal Sistem Teknik Industri 19, no. 2 (2018): 1–9. http://dx.doi.org/10.32734/jsti.v19i2.367.

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In human mindset changes along with the development of technology, trends and need for quality products increasingly demand the development of more complex product functions to meet the expectations of the product. Redesign the product made is a multifunctional tissue box. This product is intended for family or household needs. One of the methods that depart from consumer needs is the Quality Function Deployment commonly abbreviated as QFD. In this QFD quality control of a product based on the wants and needs of consumers. Characteristics of multifunctional tissue products obtained from the de
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Dwihatami, Dinary, and Suzanna Lamria Siregar. "Implementasi Quality Function Deployment Melalui House of Quality Untuk Rencana Peningkatan Kualitas Website Learning Management System." Journal of Information System Research (JOSH) 5, no. 4 (2024): 1233–41. https://doi.org/10.47065/josh.v5i4.5199.

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The development of 21st century technology has triggered ecosystem transformation in various sectors, including education. The implementation of Learning Management System (LMS) is one form of educational evolution by providing an efficient centralized learning system. Hendevane Training Partner (HTP), a training institution in Depok City, has adopted LMS as part of its services. Through the LMS website, participants can access various training materials, interact with mentors and fellow participants, and take online exams. Evaluation of the quality of LMS services is important to ensure parti
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Zainudin, Muhamad, Didi Kusaeri, and Susi Susanti. "PENGEMBANGAN MEJA LIPAT BELAJAR MULTIFUNGSI MENGGUNAKAN METODE QUALITY FUNCTION DEVELOPMENT (QFD)." JURNAL RISET RUMPUN SENI, DESAIN DAN MEDIA 1, no. 1 (2022): 18–30. http://dx.doi.org/10.55606/jurrsendem.v1i1.188.

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Study table is one of the supporting learning activities but the current study table design is not in accordance with consumer needs, especially for children. The development of this study table product is expected to answer the needs of custumers or consumers and produce an ergonomic study table. This multifunctional learning folding table product uses the parameter measurement of the Quality Function Deployment (QFD). The result obtained based on the customer show that there are 7 attributes (customer requitment) and 4 technical parameters ( technical response). In this regard, the product d
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Kammerlind, Peter, Per Persson, and Jens-Peder Ekros. "Design Reviews for Robustness in Product Development." Proceedings of the Human Factors and Ergonomics Society Annual Meeting 44, no. 12 (2000): 2–479. http://dx.doi.org/10.1177/154193120004401211.

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Today Quality Function Deployment (QFD) is a well-known method to understand customers needs and to translate them into design attributes. This makes QFD very helpful in the product development process (PDP). This paper promotes Design Reviews (DRs) as an important part of the PDP. DR together with QFD becomes an interesting approach to achieve robustness in product development. This is especially important when product concepts are transferred between different factories, in different parts of the world, within the same company. This is illustrated with a case study in the manufacturing indus
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Kang, Xinhui, Minggang Yang, Yixiang Wu, and Bingqing Ni. "Integrating Evaluation Grid Method and Fuzzy Quality Function Deployment to New Product Development." Mathematical Problems in Engineering 2018 (July 30, 2018): 1–15. http://dx.doi.org/10.1155/2018/2451470.

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The success of a new product is usually determined not by whether it includes high-end technology, but by whether it meets consumer expectations, especially key Kansei demands. This article aims to evaluate attractive factors (Kansei words) and convert them to design elements to make products stand out in the global competition. The evaluation grid method (EGM) is an important research method of Miryoku engineering. The method can build qualitative relations among consumers’ attractive factors and design elements. The quality function deployment (QFD) is a quantitative method which converts cu
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Oviedo Albarracin, Sergio Alejandro. "Total Quality Management in the biopharmaceutical industry: "Planning and development of Quality Function Deployment (QFD) for the research and development of products and processes of human plasma derived products”." Independent Journal of Management & Production 9, no. 3 (2018): 840. http://dx.doi.org/10.14807/ijmp.v9i3.751.

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In the industrial sector, the work of the research and development departments is related both to the processes performed and to the products to be marketed, and it includes everything from the design and development of a new product to the redesign or development of the process of production. Therefore, response time represents a key point in the structure of the company, provided that the response is fast and effective. Besides, the quality of the development and design is not limited to the benefits of the product. Quality Function Deployment (QFD) for Pharmaceutical Products Research and D
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Wu, Chang Tzuoh, and Nien Te Liu. "An Extensive Evaluation Design Approach to Quality Function Deployment." Applied Mechanics and Materials 479-480 (December 2013): 1197–201. http://dx.doi.org/10.4028/www.scientific.net/amm.479-480.1197.

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This research focuses on matter-element theory and extension method, with help of this method; HOQ of QFD can be built more comprehensively and efficiently. Quality function deployment was designed to improve quality in product development. The major procedure of QFD is to identify the customers needs for the product and then convert into appropriate technical measures to fulfill the needs. According to their characteristics to identify the relevant engineering parameters, the prior engineering parameters will be selected as the key requirements to redesign. This study proposes an innovative d
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Abdolshah, Mohammad, and Mohsen Moradi. "Fuzzy Quality Function Deployment: An Analytical Literature Review." Journal of Industrial Engineering 2013 (May 13, 2013): 1–11. http://dx.doi.org/10.1155/2013/682532.

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This paper presents an analytical literature review on fuzzy quality function deployment (FQFD) of papers published between 2000 and 2011. In this review, publications were divided into two main groups. First group included publications which proposed some models to develop FQFD. The second one was related to new applications of FQFD models. Next, publications were analyzed and research gaps and future directions were presented. We reached some conclusions including the following. (i) Most of studies were focused on quantitative methods to accomplish phase 1 of QFD or House of Quality (HoQ). T
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Rubert, Clauber Koenigkam, Cleginaldo Pereira De Carvalho, Maria da Glória Diniz De Almeida, José Glenio Medeiros De Barros, and Nilo Antonio de Souza Sampaio. "Development of automotive packaging by applying the QFD method." Revista de Gestão e Secretariado (Management and Administrative Professional Review) 14, no. 6 (2023): 10527–48. http://dx.doi.org/10.7769/gesec.v14i6.2391.

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The main operational functions of packaging are: containment, protection/conservation, promotion of the product and/or linking a message, i.e. packaging is almost a part of product marketing. In the automotive industry, the packaging developed serves as a means of packaging and transport ensuring the integrity of the product within the supply chain, at the best cost and within the established deadlines. This paper discusses how Quality Function Deployment (QFD) proves to be an effective methodology for ensuring success in automotive packaging development. The study is delimited to the developm
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García-Orozco, Selef, Gregorio Vargas-Gutiérrez, Stephanie Ordóñez-Sánchez, and Rodolfo Silva. "Using Multi-Criteria Decision Making in Quality Function Deployment for Offshore Renewable Energies." Energies 16, no. 18 (2023): 6533. http://dx.doi.org/10.3390/en16186533.

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Quality function deployment (QFD) is now used in various fields, such as product development, design, manufacturing, planning, and quality management services, as a planning tool to achieve customer requirements and needs while improving performance and sustainability concerns. This paper presents a systematic literature review of multi-criteria decision-making (MCDM) methodologies integrated into QFD over the last year. In 2022, 56 research papers on planning strategies, the supply chain, and product development using QFD were published. Other fields such as energy, academia, and environment
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Setiawan, Budi, and Nico Surantha. "Smart Aquaculture Design for Vannamei Shrimp Farming Based on Quality Function Development." CommIT (Communication and Information Technology) Journal 18, no. 2 (2024): 229–50. http://dx.doi.org/10.21512/commit.v18i2.9466.

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In the fishery industry, Indonesia’s large water area has the potential for developing and cultivating fisheries such as vannamei shrimp. For this reason, aquaculture, particularly vannamei shrimp farming, can play a crucial role in Indonesia’s economy and food supply. However, challenges such as fluctuating water quality, disease outbreaks, turbidity levels, and irregular shrimp feeding schedules in ponds can affect the productivity and sustainability of shrimp farming. The smart aquaculture system integrates technologies, such as IoT-based sensors, automated feeding mechanisms, and real-time
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Sakti, Arya Mahendra. "Penerapan Quality Function Deployment Untuk Pengembangan Produk Perajang Bawang." Jurnal Teknik Industri 8, no. 2 (2008): 108–16. http://dx.doi.org/10.22219/jtiumm.vol8.no2.108-116.

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This research was expected to apply QFD in the development process of product which refers to consumer request, so that the result of scheme process really answers market requirement. The research methods were conducting product survey in field, making questionaire of consumer request, spreading questioner, checking returned questioner data, and the processing questioner data by QFD. The matrix of concept assessment shows that concept A (funnel one semi automatic) gets value 0.238 and 16510%; concept B (funnel two semi automatic) gets value 0.211 and 16630%; concept C (funnel two semi automati
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Xu, Xue-Guo, Ling Zhang, Ling-Xiang Mao, and Ke Li. "New Approach for Quality Function Deployment Using an Extended CoCoSo Method with Spherical Fuzzy Sets." Systems 10, no. 6 (2022): 253. http://dx.doi.org/10.3390/systems10060253.

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Quality function deployment (QFD) is a customer-driven quality management tool that can improve system quality, promote innovation, and enhance the core competitiveness of enterprises. Nonetheless, the traditional QFD method has defects in handling the experts’ assessments, measuring customer requirement importance, and prioritizing engineering characteristics, which affect its efficiency and limit its application in the real world. In this study, a new QFD approach based on spherical fuzzy sets (SFSs) and a combined compromise solution (CoCoSo) method is proposed to overcome the shortcomings
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Fantahun, Getie Tsegaw, Balasundaram K., and Senthil Kumar M.S. "A Case Study on Improvement of Conceptual Product Design Process by Using Quality Function Deployment." Quality function deployment, Design, Product Development, Quality. 3, no. 4 (2017): 1–10. https://doi.org/10.5281/zenodo.576390.

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<em>To minimize the products development time, increase the quality of products, reduce cost and meet the requirements of customers have become crucial in nowadays enterprise competition. The attitude of product design concept has been changed from passive response to be more aggressive in design process control. Designers can discuss in advanced and avoid problems during the later develop stages. There are many design control strategies to evaluate all possible issues and avoid the time and cost waste from improper design. Quality function deployment (QFD) is a method to transform user demand
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Shukla, M. K., and B. S. Chauhan. "Quality Function Deployment in India: A Review." International Journal of Advance Research and Innovation 4, no. 3 (2016): 132–38. http://dx.doi.org/10.51976/ijari.431620.

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The term Quality Function Deployment (QFD) plays a very crucial and important role in the manufacturing sector not only from theoretical perspective but also from managerial perspective. QFD is a system for designing a product or service based on customer demands that involves all members of the producer or supplier organization. In the present scenario, automobiles are the most effective medium of transportation. QFD is a four phase model, which includes the house of quality (HOQ), parts deployment,, process planning and production planning. Among the various stages, the HOQ is most commonly
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Oktora, Adriyani, and Uly Amrina. "Application of Quality Function Deployment for the Design & Development of Consumer Cosmetic PackagingBottle." International Journal of Engineering Research and Advanced Technology 09, no. 02 (2023): 10–17. http://dx.doi.org/10.31695/ijerat.2023.9.2.2.

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The purpose of this research is to be able to provide alternative product design updates that are acceptable to consumers. The method to be used is the Quality Function Deployment (QFD) approach. QFD is a structured product planning and development method, to clearly determine the desired consumer needs and then carry out systematic calculations, ultimately produce products that can satisfy consumers. The results of this study obtained the highest rating value was the technical response of the packaging design with a value of 400.00, then in second place with a value of 162.96 namely the stren
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Olaya Escobar, Erika Sofía, Carlos Julio Cortés Rodríguez, and Óscar Germán Duarte Velasco. "Quality function deployment QFD: benefits and limitations when applied to designing myoelectric prosthesis hand." Ingeniería e Investigación 25, no. 1 (2005): 30–38. http://dx.doi.org/10.15446/ing.investig.v25n1.14618.

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Quality, cost and time spent in developing products have a direct impact on a company’s productivity, market share and profitability. Greater attention must be paid to quality and quicker responses made as customers become more aware of satisfying their longings. This means that a company must be first in delivering a product or service which customers desire if it wishes to gain and maintain market share. A company’s market share and profit margin will depend on the balance and optimization achieved between quality, cost and time. It is thus important to implant a method like Quality Function
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Lu, Cong Da, Zhi Ping Liao, Shao Fei Jiang, and Gao Jin Liu. "Research on Innovative Product Design System Based on QFD and TRIZ." Materials Science Forum 532-533 (December 2006): 1144–47. http://dx.doi.org/10.4028/www.scientific.net/msf.532-533.1144.

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This paper presents an innovative product design system based on Quality Function Development (QFD) and Theory of Inventive Problem Solving (TRIZ in Russian abbreviation). House of Quality (HOQ) is the core of QFD. To make QFD more practical and operable for small and medium-sized companies, a simplified model of HOQ is proposed. A set of reasoning scheme for inferring requirements relationships is adopted to facilitate constructing the HOQ. The contradiction in the process of mechanical design is defined by TRIZ as physical contradiction and technical contradiction. These two contradictions a
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John, Romeo, Andrew Smith, Sarich Chotipanich, and Michael Pitt. "Awareness and effectiveness of quality function deployment (QFD) in design and build projects in Nigeria." Journal of Facilities Management 12, no. 1 (2014): 72–88. http://dx.doi.org/10.1108/jfm-07-2013-0039.

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Purpose – Quality function deployment (QFD) is a method for structured product planning and development that enables a development team to specify clearly the wants and needs of customers. This method has been successfully employed in the construction industry in developed countries. However, the benefits of QFD have not been practically realised in developing countries such as Nigeria. Hence, this research aims to investigate the awareness and effectiveness of QFD as a quality control technique that enhances the satisfaction of clients in terms of quality, cost and project delivery time in de
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Mela, Ervina, and Gunawan Wijonarko. "Pengembangan Produk Minuman Jelly Nira Kelapa dengan Quality Function Deployment [Coconut Sap Jelly Drink Product Development with Quality Function Deployment]." Buletin Palma 21, no. 1 (2020): 1. http://dx.doi.org/10.21082/bp.v21n1.2020.1-10.

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&lt;p&gt;Coconut sap is one of the agricultural commodity that can be processed into various products other than sugar. One of the products that potential to be developed is coconut sap jelly drink. To create successful coconut sap jelly drink on the market, it is necessary to develop products according to the needs of consumers. Quality function deployment (QFD) is a product development method that accommodates the needs of consumers, then connects them with appropriate production techniques. The purpose of this study was to determine the priority attributes of consumer requirements and techn
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Ginting, Rosnani, Aulia Ishak, Alfin Fauzi Malik, and M. Riski Satrio. "Product Development with Quality Function Deployment (QFD) : A Literature Review." IOP Conference Series: Materials Science and Engineering 1003 (December 29, 2020): 012022. http://dx.doi.org/10.1088/1757-899x/1003/1/012022.

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Purohit, Shivani K., and Ashish K. Sharma. "Development of Data Mining Driven Software Tool to Forecast the Customer Requirement for Quality Function Deployment." International Journal of Business Analytics 4, no. 1 (2017): 56–86. http://dx.doi.org/10.4018/ijban.2017010104.

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Quality Function Deployment (QFD) is widely used customer driven process for product development. Thus, Customer Requirements (CRs) play a key role in QFD process. However, the diversification in marketplace makes these CRs more dynamic and changing, giving rise the need to forecast CRs to improve competitiveness and increase customer satisfaction. The purpose can be served by using Data Mining techniques of forecasting. With the pool of forecasting techniques available, it is important to evaluate a suitable one for more effective results. To this end, the paper presents a novel software tool
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Ikram, Ikram, Sarinah Sarinah, and Yusna Indarsih. "Bagea Product Development Analysis at UD. Baruasa Empowers Kendari City Using Quality Function Deployment (QFD) Method." Tekper : Jurnal Teknologi dan Manajemen Industri Pertanian 2, no. 3 (2021): 209. http://dx.doi.org/10.33772/tekper.v2i3.23660.

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This study aims to determine consumer satisfaction with the development of bagea product quality at UD. Baruasa left Kendari City by using the Quality Function Deployment (QFD) method. Determination of the research location purposively. Data collection was done by interview and documentation methods. The analytical method used is Quality Function Deployment (QFD). The results showed that the development of bagea product quality at UD. Baruasa Membiri using the QFD method, it was found that the priorities to be developed by the wishes and needs of customers, respectively, were: (1) Information
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Barutçu, Süleyman. "mHealth apps design using quality function deployment." International Journal of Health Care Quality Assurance 32, no. 4 (2019): 698–708. http://dx.doi.org/10.1108/ijhcqa-08-2018-0195.

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Purpose The purpose of this paper is threefold: first, to draw health managers’, clinicians’, entrepreneurs’ and mobile apps designers’ attention toward new mobile health applications (mHealth apps); second, to define mHealth apps design characteristics intended for doctors; and third, to highlight how mHealth apps can be designed using quality function deployment/house of quality (QFD/HOQ) techniques from doctors’ perspectives. Design/methodology/approach Data were collected through a survey and in-depth interviews with doctors to understand their needs and attitudes toward mHealth apps. Anal
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Agrawal, Tinu, and Jitendra Sharma. "Quality Function Deployment in Higher Education." International Journal of Service Science, Management, Engineering, and Technology 5, no. 1 (2014): 1–13. http://dx.doi.org/10.4018/ijssmet.2014010101.

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Quality has always been a key concern for product and service operations. Decades have been spent in research for quality measurement and enhancement techniques. Various models have time and again been proposed by researchers around the globe. Inspite of the constant rigor in the study of this concept, very few tools devised and defined by researchers and academicians have been successfully put to practice. The underlying phenomena in service quality measurement are indeed complex to understand, interpret and measure. Through this paper the authors intend to present the developments of one suc
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Neysa Ivah Umma and Yitno Utomo. "Development of Generator Set Product Services Using Quality Function Deployment at PT X." Jurnal Sistem Teknik Industri 25, no. 2 (2023): 298–311. http://dx.doi.org/10.32734/jsti.v25i2.11890.

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In the service industry, service quality has a significant effect on customer satisfaction. The manufacturing industry and the service industry have different characters, as well as the measurement of the quality of the services produced. The company's ignorance of customer desires and expectations of the services provided causes services far from the expectations desired by the company which can result in moving consumers to competitors who will provide services in accordance with their expectations. Therefore, this research was conducted with the aim of developing services in generator renta
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Kapao, Nattawadee, and Wassanai Wattanutchariya. "Development of natural acne patch from local materials using quality function deployment technique." MATEC Web of Conferences 192 (2018): 01050. http://dx.doi.org/10.1051/matecconf/201819201050.

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This research aims to develop an acne patch based on local material extracted from silk and mulberry and the implementation of quality tools. The development started with a consumer needs' survey about the acne patch product. Technical requirements were evaluated based on quality function deployment (QFD) technique phase 1 or house of quality (HoQ). The results show that the highest score of consumer requirements is standard, followed by acne pus absorption and acne bacteria inhibition property, respectively. After transforming the consumer requirements into technical requirements, it was foun
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