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Melgis, Sayyidatul Abqoriyyah, Reni Aryani, Dewi Lestari, and Mohamed Naeem Antharathara Abdulnazar. "Analyzing the Quality of Academic Information Systems on System Success." INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 8, no. 1 (2024): 140–61. http://dx.doi.org/10.29407/intensif.v8i1.21512.
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Since the needs for academic management are always changing, the creation of academic information systems must focus on user benefits and satisfaction in order to gauge how successful academic management systems are. This research uses the Delone and McLean IS Success Model which is known as one of the system success models, so the aims to ascertain the effects of system, information, and service quality, as well as usage rate, on benefits and user satisfaction SIAKAD system. Respondents were determined using the Slovin formula and taken using proportionate stratified random sampling techniques as many as 100 people. Descriptive analysis was carried out to explain respondents' perceptions and evaluate the success of the system using Three levels of communication were used to measure the success of the system: technical, semantic, and effectiveness levels. The Delone and Mclean IS Success Model's variable relationships were investigated using SEM-PLS analysis. Hypothesis testing results indicate that User Satisfaction is significantly impacted by Information; System; and Service Quality, then Information Quality also significantly affects Usage; and Net Benefits are significantly impacted by User Usage and Satisfaction; however, neither System Quality nor Service Quality significantly affects Use or Use on User Satisfaction.
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Sudianto, Lande, and Petrus Simon. "HIGHER EDUCATION INTERNAL ACADEMIC QUALITY AUDIT INFORMATION SYSTEM." International Journal of Research -GRANTHAALAYAH 8, no. 11 (2020): 277–86. http://dx.doi.org/10.29121/granthaalayah.v8.i11.2020.2380.
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University of Christian Indonesian Paulus (UKI Paulus) had started the college quality assurance system by setting the standard, policy and quality of documents. However, it is not supported yet by the information system, which make the process of standard socialization, policy and quality document were not effective and causes limited access to anyone who need the information. Moreover, during the implementation of monitoring and evaluation (monev), quality audits is also inefficient and become a barrier for the implementation of the quality assurance system. Therefore, the information system based on data Internal Academic Quality Audit (Audit MutuAkademik Internal/AMAI) was developed using Unified Modeling Language as part of information and communication technology. The assessment of AMAI of UKI Paulus was carried out by the auditors to every departments by seeing the audited form then count the score of each rubric in order to obtain the standard value and perspective. The system of AMAI provides the report of academic quality assessment from each department to the related leader of the implementation unit. The presence of this system had helped the implementation of quality assurance system for university in order to improve the quality of their institution. The development of information system based on data, AMAI, uses the five stages paradigm of the System Development Life Cycle (SDLC): (1) identification of system requirements; (2) analysis and modeling system; (3) making the system; (4) system assessment and improvement; (5) implementation.
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Rachmat, Andrisasmita, Baharuddin Hamzah, and Muhammad Niswar. "Evaluation of Academic Information System Using Delone and Mclane Success Model: A Case Study ff Academic Information System Hasanuddin University." Jurnal Sistem Informasi 18, no. 1 (2022): 62–75. http://dx.doi.org/10.21609/jsi.v18i1.1114.
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This study examines the effectiveness of the utilization (individual impact) of academic information systems at Hasanuddin University using the DeLone and McLean information system success model. This model has seven hypotheses to examine the construct relationships including system quality predicts user satisfaction (H1), information quality predicts user satisfaction (H2), system quality predicts actual use (H3), information quality predicts actual use (H4), user satisfaction predicts actual use (H5a), actual use predicts user satisfaction (H5b), user satisfaction predicts individual impact (H6), and actual use predicts individual impact (H7). We use structural equation modeling with Partial Least Square technique. The results show that H1, H2, H6, H7 have a significant positive impact and the remaining hypothesis have no significant positive impact. In conclusion, indicators that influence the effectiveness of using the system are on the system quality variable and the quality of information with the greatest influence on the quality of information.
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Sukarno Bahat Nauli. "Evaluating Academic Information Systems Through Dual Models." Journal of Electrical Systems 20, no. 7s (2024): 594–600. http://dx.doi.org/10.52783/jes.3363.
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Evaluation of a system is needed to determine whether the system is still following organizational goals. For maximum results, evaluation should be done regularly. An academic information system is a system that aims to perform data processing so that it can provide convenient information that is used by users in academic administrative activities. This study proposes to determine the level of governance maturity in the monitoring and Evaluation domain of academic information systems at University ‘X’ a private in Indonesia and determine factors of the success of the information system. The results of the measurement process show that the maturity level of the system is at level 2.1 and the factors that affect the success of the system are System Quality, Quality of Service, User Satisfaction, and Net Benefits. The comparison specifically on System Quality and User Satisfaction relation has a less significant impact (0.2) while the IT Performance of the Monitor and Evaluate process is at the initial/ad hoc stage (level 1). In this study, the Quality of Information does not affect the success of the system. The results of this study provide recommendations for organizations to improve governance according to organizational goals to level 3 and to improve the Quality of Information in information systems.
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Sa'diah, Halimatus, Sulaiman, and A. Muhyani Rizali. "Management of Academic Information System in Higher Education." Journal of K6 Education and Management 4, no. 2 (2021): 151–61. http://dx.doi.org/10.11594/jk6em.04.02.04.
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Information is very important for everyone and groups in the organization because it has an orientation to provide conveniences and benefits to users. In utilizing information, the existence of an Information System (SI) will be more systematic for certain interests. The purpose of this research is to describe in-depth and understand matters related to the management of academic information systems; namely, planning, organizing, implementing, supervising, and evaluating. This research uses a qualitative research approach with a multiple-case design. This research was conducted at Universitas Lambung Mangkurat (ULM), Banjarmasin, and Universitas Islam Negeri (UIN) Pangeran Antasari, Banjarmasin. The data collection techniques used in this research are interview techniques, observation, and documentation studies. The research results found; (1) Planning by updating the information systems and improving the quality of information will be more efficient for the satisfaction of information users and meet the needs of information recipients. (2) Distribution of tasks with coordinative communication and meet the needs will produce productive services and create convenience in delivering information for users and recipients of the information. (3) Implementation of services with electronic system updates will increase the effectiveness of the information quality. Also, doing socialization will support the increase in the information acquisition for information recipients. (4) Supervision of the updating of information systems will effectively improve the service quality for the information users. Evaluation of the information systems will be able to influence the quality of information use.
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Susilowati, Heni. "Use E-learning systems: System Quality, Information Quality and Service Quality on User Satisfaction." Journal of Business Management Review 1, no. 3 (2020): 208–22. http://dx.doi.org/10.47153/jbmr13.352020.
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 This study aims to analyze the effect of system quality, information quality and service quality on user satisfaction of e-learning systems in lectures at STEKOM University. The sampling technique used Probability Sampling with the Simple Random Sampling approach of 66 respondents then processed as research data. The method of analysis uses Multiple Linear Regression to test the hypothesis with the t test and F test. Contribution of the influence of independent variables to the dependent variable uses the Adjusted R coefficient of determination. The results show partially and simultaneously system quality, information quality and service quality have a significant effect on user satisfaction. The quality of information is the dominant variable that affects user satisfaction of the academic information system of STEKOM University lecturers. User satisfaction of 50.3% is influenced by the variables in this study, while 49.7% is influenced by other variables.
 
 
 
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Sulistiani, Ino, Syafruddin Syarif, Yusran, and Dewiani. "Quality Instrument is Focused Reusability For Academic Information Systems Software." Inspiration: Jurnal Teknologi Informasi dan Komunikasi 13, no. 1 (2023): 77–85. http://dx.doi.org/10.35585/inspir.v13i1.3.
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The usability-focused IS quality instrument is a conceptual model of a quality instrument that implements and focuses on standardizing usability behavior in a website software-based academic information system. Quality Structure along with Quality Factors and Quality Model Questionnaire Method which consists of the Basic Quality Questionnaire Method for AISS, Basic Quality Model Questionnaire Method and Usability Questionnaire Method are the research methods used. The purpose of this study is to propose an IS quality instrument that focuses on usability as a quality instrument that determines usability behavior in academic information system software, namely understandability, learnability, operability, attractiveness, and usability compliance. The usability-focused IS quality instrument is one of the quality assurance software quality instruments that has a high level of reliability and is required in every academic information system (AISS) software. So that a quality instrument is needed as a determinant of the quality of academic information system software that implements the quality model as an instrument system.
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Wijaya, Reni, Dorris Yadewani, and Khairil Hamdi. "EFFECTS OF WEB-BASED ACADEMIC INFORMATION SYSTEM ON STUDENT SATISFACTION." Rang Teknik Journal 6, no. 1 (2023): 229–37. http://dx.doi.org/10.31869/rtj.v6i1.3937.
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Tujuan penelitian yang dilakukan di kampus AMIK Jayanusa adalah untuk mengetahui pengaruh variabel Usability, Information Quality, Interaction Quality baik secara parsial maupun simultan terhadap kepuasan mahasiswa di AMIK Jayanusa Padang. Metode analisis yang digunakan dalam penelitian ini adalah analisis regresi linier berganda. Sampel penelitian ini adalah 57 siswa AMIK jayanusa Padang. Hasil penelitian ini menunjukkan bahwa variabel Usability Quality, Information Quality, Interaction Quality berpengaruh secara simultan terhadap kepuasan mahasiswa di AMIK Jayanusa dalam memanfaatkan sistem informasi akademik berbasis web. Secara parsial kualitas Usability memiliki pengaruh paling dominan terhadap kepuasan mahasiswa Jayanusa dalam memanfaatkan sistem informasi berbasis web.
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UMAROH, Sofia, and Mira Musrini BARMAWI. "DeLone and McLean Model of Academic Information System Success." Electrotehnica, Electronica, Automatica 69, no. 2 (2021): 92–101. http://dx.doi.org/10.46904/eea.21.69.2.1108011.
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Information system (IS) is crucial in today’s educational institution. Academic information systems that provide reliable and well-presented information are essential for the university to improve strategic performance in management and decision making. To achieve educational-related goals, University makes investments in IS expecting positive impacts but often lacks post-implementation review. Thus, evaluation of IS “success” is an important aspect to ensure successful service delivery. This is indicated by the effective use of the system and the positive influence it has on their customers This is indicated by the effective use of the system and the positive impact on their customers. This study addresses factors that influence the successful implementation of the Academic Information System (AIS) using IS success models. The structural model has been tested using an empirical approach based on data collected from 187 active users of AIS. This study found compared to other quality dimensions, information quality has the greatest influence on user satisfaction. However, perceived system quality is not a significant predictor of system use and user satisfaction
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Setyowati, Kurnia Dwi, Totok Chamidy, and Muhammad Faisal. "Analysis of Academic Information System Using Information System Success Model and System Quality Model Case Study of Institut Teknologi Nasional Malang." Transactions on Informatics and Data Science 1, no. 1 (2024): 33–44. http://dx.doi.org/10.24090/tids.v1i1.12234.
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Advancements in information technology are progressing rapidly, providing numerous conveniences across various domains, ranging from personal needs to general activities. Academic Information System (SIAKAD) facilitates academic information management in educational institutions. The utilization of website-based SIAKAD is gaining popularity due to its ability to streamline access to information and minimize administrative errors. This Research aims to identify key factors contributing to the success of website-based SIAKAD at the National Institute of Technology Malang. Additionally, the Research seeks to assess the level of success of SIAKAD and evaluate the key factors that influence its success. This Research employed the Information System Success Model (ISSM) method and the System Quality Model (SQM). This study follows a seven-step workflow, from problem identification to conclusion, assessing SIAKAD ITN Malang's success using ISSM and SQM models. A survey of 100 respondents evaluated system quality, functionality, and user satisfaction. Related research highlights the importance of system quality in achieving positive user outcomes and overall success. Based on the research results, all hypotheses are accepted, indicating that Information Quality (IQ), System Quality (SQ), and Service Quality (SeQ) significantly influence Intention to Use (IU), User Satisfaction (US), and Net Benefit (NB) in the Use of SIAKAD at the National Institute of Technology Malang.
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Mewengkang, Ressy. "Pengaruh Sistem Informasi Akademik Berbasis Online Terhadap Kualitas Pelayanan Kartu Rencana Studi di Universitas Negeri Manado." Tumoutou Social Science Journal 1, no. 1 (2024): 44–51. http://dx.doi.org/10.61476/xx4fvr13.
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The purpose of the study was to the effect of the implementation of the academic information system on the quality of academic services for online Study Plan Card Services at the Faculty of Engineering, Universitas Negeri Manado, and to determine the effect of academic information system variables on the quality of academic services. The research method used uses a combination of quantitative and qualitative. The results showed that the academic information system at the Faculty of Engineering, Universitas Negeri Manado with a web-based system that can be accessed through the faculty counter or online. From the results of processing and analyzing questionnaire data, it was found that the academic information system variable had a significant effect on the quality of academic services at the Faculty of Engineering, Universitas Negeri Manado. This can be seen from the T test, which is by comparing the t-table and t-count with a = 5%. The result is that there is a significant influence between the academic information system and the quality of academic services, with t-count (3.833) greater than t-table (1.669). This means that the better the academic information system, the quality of academic services will increase.
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Pualam, Dipa Nusantara, Ayu Gita Gayatri Nyoman, and Suhartana Martin. "Combining Two Models of Successful Information System Measurement." TELKOMNIKA Telecommunication, Computing, Electronics and Control 16, no. 4 (2018): 1793–800. https://doi.org/10.12928/TELKOMNIKA.v16i4.7737.
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This paper purposes is to measure successful of Academic Advisory information system by combining two models of information system measurement. DeLone & McLean IS Success Model use to measure the successful of system while COBIT framework is to measure system maturity level. Result of this research showed that the successful of Academic Advisory IS affected by User Satifaction, Quality of Service, Quality of System while Maturity level at 3.7. The result also showed there’s a relation between level of maturity system with the success of system.
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Alkhatib, Mohammad, Talal Albalawi, and Fahman Saeed. "Blockchain-Based Quality Assurance System for Academic Programs." Applied Sciences 14, no. 11 (2024): 4868. http://dx.doi.org/10.3390/app14114868.
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Nowadays, technology is increasingly being adopted in different kinds of businesses to process, store, and share sensitive information in digital environments that include enormous numbers of users. However, this has also increased the likelihood of cyberattacks and misuse of information, potentially causing severe damage. One promising technology, which can provide the required security services with an improved level of efficiency, is blockchain. This research explores the use of Ethereum blockchain and smart contracts to create a secure and efficient quality assurance system (QAS) for academic programs. By utilizing blockchain and smart contracts, the proposed approach improves the integrity and reliability of sensitive information processed by the QAS, promotes transparency and governance, and reduces the time and effort required for quality operations. The current approach uses an additional access control layer to further enhance user privacy. Smart contracts automate various quality transactions and saves time and resources, and hence increases the efficiency of the QAS. The interplanetary file system (IPFS) is used to address the challenge of size limitations in blockchain. Additionally, this research investigates the use of various cryptographic schemes to provide robust security services at the application layer. The experimental results showed that the use of a hybrid cryptosystem relying on an Elliptic curve digital signature and AES encryption (AES_ECCDSA) outperforms other counterparts’ cryptosystems using an RSA digital signature and AES encryption (AES_RSADSA) and Elliptic Curve Integrated Encryption Scheme (ECIES) in terms of speed. The performance results showed that AES_ECCDSA consumes 188 ms to perform the required cryptographic operations for a standard-quality document with a size of 8088 KB, compared to the 231 ms and 739 ms consumed by the AES_RSADSA and ECIES schemes, respectively. This study presents a prototype implementation of the blockchain-based QAS, which outlines the processing model and system requirements for key QAS processes. It has been found that the cost and time required for blockchain operations vary depending on the size of the input data—a larger data size requires more time and costs more to process. The results of the current study showed that the time delay for blockchain transactions ranges from 15 to 120 s, while the cost ranges from USD 50 to USD 400. This research provides evidence that blockchain and smart contract technologies have the potential to create a secure, efficient, and trustworthy QAS environment for academic programs.
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Pratiwi, Nurvia Juni, Astri Ayu Purwati, Muhammad Luthfi Hamzah, and Nyoto Nyoto. "The Effect Of Service Quality And Academic Information Systems Quality On Student’s Satisfaction." International Journal of Economics Development Research (IJEDR) 3, no. 1 (2022): 51–70. http://dx.doi.org/10.37385/ijedr.v3i1.400.
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The research was conducted on Riau University Pekanbaru. This aims of study to determine the effect of service quality dimensions as seen from 5 dimensions of responsiveness, reliabilty, empathy, assurance, and tangible, then this study aims to determine the effect of quality of academic information systems dimensions as seen from 2 dimensions of system quality and quality of information towords college student satisfaction is following Riau University Pekanbaru. In this study, data were collected by using questonnaire to 400 respondents, which aims is used, include validity test, reliability test, classic assumptions test (normality, heteroscedasticity and multicolinearity), multiple linear regression analysis, goodness of fitest (F test, t test, the coefficient of determination). Data obtained then processed using SPSS program version 19.0, where the value of determination coefficient obtained by 40,6% which means that independent variables is responsiveness, reliability, empathy, assurance, tangible, system quality and quality of information have an effect of the dependent the remaining 59,4% is influenced by other variables not observed in this research. Keywords : Responsiveness, reliability, empathy, assurance, tangible, system quality and quality of information.
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Akbar, Ahmad, Zwesty Kendah Asih, and Wahab Wahab. "Implementasi Metode Quality Function Deployment (QFD) Untuk Merancang Peningkatan Kualitas Pelayanan Pendidikan di Politeknik ‘Aisyiyah Pontianak." Jurnal Ilmiah Global Education 5, no. 2 (2024): 1790–99. http://dx.doi.org/10.55681/jige.v5i2.2640.
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In order to improve the quality of higher education services at Politeknik 'Aisyiyah Pontianak, an action plan was developed to close the quality gap between perceived expectations and expectations expected by students, as well as the characteristics of higher education service quality desired by students as service users. The Quality Function Deployment (QFD) model is the method used in this study to determine service attributes using the Servqual model. Three general information regarding students' desires, satisfaction, and expectations of service attributes were included in the distributed questionnaires. In conclusion, from the data processing of twenty educational service quality attributes, there are six attributes that have gaps in educational service quality. These gaps are fast online and offline academic services, easy access to information related to academics, fast and accurate acquisition of academic information, adequate library facilities (the number of collections in the library), adequate Internet facilities (ease of access, browsing speed), complete and adequate laboratory facilities. The action plan for quality improvement is (1) Improving the Academic Service System, (2) Providing a special portal for access to academic information, (3) Improving Academic Information System Services, (4) Improving Library Facilities by adding amount book collections, e-books, e-journals etc., (5) Improving Internet Facilities by adding Bandwitch, (6) Improving Laboratory Facilities.
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Saputri, Agatha, and Endang Mulyani. "The Impact of Academic Information System to Students' Satisfaction in Higher Education." Studies in Educational Management 12 (July 25, 2022): 1–9. https://doi.org/10.32038/sem.2022.12.01.
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Academic information systems reflect the quality of management of a college and are one of the efforts of educationalinstitutions to provide quality services to provide convenience and comfort to students. There are obstacles such as thedifficulty of controlling the scheduling of courses and information that is less updated on academic information systems.This study aims to determine how much influence the academic information system has on student satisfaction. This studyuses a type of research based on a quantitative approach. The research subjects were bachelor and graduate schoolstudents from Universitas Negeri Yogyakarta. The data collection method used a questionnaire. Data processingtechniques and data analysis using simple linear regression formulas. The results showed that (i) there was a significantinfluence between the implementation of academic information systems on the level of satisfaction of Universitas NegeriYogyakarta bachelor and graduate school students amount 41% (ii) supporting and inhibiting factors perceived bystudents in the implementation of academic information systems found in speed, timeliness, and ease of access. This articlehas empirical contributions related to academic information systems in higher education and can be used as insights forpolicy holders in universities in making policies.
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Amri, Amri, R. Burham Isnanto, Ari Amir Alkodri, and R. Ferry Bakti Atmaja. "Analisis faktor penentu keberhasilan implementasi sistem informasi akademik pada ISB Atma Luhur." Journal of Business & Banking 14, no. 1 (2024): 1–18. https://doi.org/10.14414/jbb.v14i1.4499.
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To support higher education, academic information systems are required. However, user satisfaction, especially among students, is crucial to the system’s success. The aim of this research was to investigate the relationship between student happiness and the quality of academic information systems at the Atma Luhur Institute of Science and Business (ISB), using ease of use as a mediating variable. This study aims to analyze the factors influencing student satisfaction with the academic information system at ISB Atma Luhur. Using structural equation modeling (SEM) with a partial least squares (PLS) approach, this research examines the impact of information quality, system quality, and service quality on ease of use and student satisfaction. Data were collected through questionnaires distributed to 200 students who use the information system. The results indicate that information quality and system quality significantly affect ease of use, which in turn affects student satisfaction. Additionally, service quality has a direct and significant impact on student satisfaction. These findings contribute significantly to the development of academic information systems by highlighting aspects that need attention to enhance user satisfaction. The practical implications of this research include recommendations for improving information quality, system quality, and service quality within the context of academic information systems.
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Arwani, Agus. "Utilization of SIKADU on Quality of Service of Academic Information Systems." INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 3, no. 2 (2019): 178. http://dx.doi.org/10.29407/intensif.v3i2.12849.
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 The service quality and Integrated Academic Information System Skill to moderate the relationship between Sikadu use and service quality. The purpose of this study is to determine the effect of information systems on service quality and decrease the use of information systems. This research method uses field research methods with quantitative approaches. This study student, lecturers, and teaching staff program from FEBI IAIN Pekalongan and sampling methods with Non-Probability Sampling with accidental sampling techniques. The results of the study obtained Information System Quality has a significant favorable influence on service quality. It shows that the quality of information quality system can improve service quality. The variety of information systems moderates the effect of using utilization on service quality, so it can conclude that the Sikadu utility variable includes moderating variables. It shows that quality information systems influence the use of technology on service quality.
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Setiadi, Dedi, Tata Sumitra, Ahmad Karim, and Ritzkal. "Software Quality Measurement Analysis on Academic Information Systems." Ingénierie des systèmes d information 29, no. 4 (2024): 1453–60. http://dx.doi.org/10.18280/isi.290418.
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Mokhtar, Rashidah, Siti Hajar Othman, and Rohaizan Ramlan. "Modelling Quality Assurance System Process Using UML Notation." Ingénierie des systèmes d information 27, no. 5 (2022): 705–16. http://dx.doi.org/10.18280/isi.270503.
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Higher learning institutions (HLIs) employ academic quality assurance (AQA) approach to assess quality performance in the higher education system. It aims to assist in the process of obtaining accreditation and recognition for HLIs. Modelling the AQA process is significant for understanding the current process and subsequently developing an information system. Therefore, this paper describes steps in modelling the academic quality assurance (AQA) process through unified modelling language (UML) notation. Metamodelling approach is used to identify the domain concepts and relationships before transform into UML-based foundations. The findings propose AQA domain into three different UML diagram which are use case modelling, structural modelling and behavioural modelling. Use case diagrams show the interaction between users and the system. While class diagrams structure the AQA endeavour process into categorisation systematically. The communication diagrams show the behavioural structure of the system through messages that pass between the objects in the interaction. This work gives stakeholder’s insight into AQA endeavour through UML notation proposed; i.e.; understanding the AQA process, assist in decision making process and helps in designing new system related to the endeavour process.
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Hidayat, Jerry Wahyu, Monsya Juansen, Kirman Kirman, and Surya Ade Saputera. "Evaluasi Efektivitas Sistem Akademik Menggunakan Model Servqual Untuk Meningkatkan Kualitas Layanan." JURNAL MEDIA INFOTAMA 20, no. 2 (2024): 402–9. https://doi.org/10.37676/jmi.v20i2.6218.
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Academic Information System is a computer-based system built with the hope of academic interests which aims to increase the quality of academic services, performance and human resources, as well as the resulting competitiveness. The Academic information system makes it easy for students to access important information related to the University such as course lists, grades, administration, academic calendars, information about each department and others. With the development of information systems in the academic field, it is also necessary to test information systems to find out whether the development and objectives of the information system are as expected. The purpose of this research is to determine the level of student satisfaction with the quality of academic information system services (SIKAMU) using The ServQual method provides recommendations for which variables need improvement in improving the quality of SIKAMU academic information system services. The research method used in this research is e-service quality or what is called e-servqual. From the research results, it was found that the gap or gap between expectations and reality is not too big, which means that the quality of the academic information system in the SIKAMU application is good, only a few small aspects need to be improved. Furthermore, from the aspect of student satisfaction, it can be concluded that Bengkulu Muhammadiyah University students are satisfied with the services provided by the SIKAMU information system. With an average overall rating of 80% (satisfied). This means that students' expectations regarding the five dimensions of service have been fulfilled even though they are not very in line with what students expected
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Muhith, Abd, St Mislikhah, Erma Fatmawati, Khotibul Umam, and Mu'allimin Mu'allimin. "Total Quality Management and Its Impact on The Effectiveness of the Academic System in Higher Education." AL-TANZIM: Jurnal Manajemen Pendidikan Islam 6, no. 1 (2022): 254–67. http://dx.doi.org/10.33650/al-tanzim.v6i1.3334.
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This paper describes total quality management and its impact on the effectiveness of the academic system at KH Achmad Siddiq State Islamic University Jember. This research uses a qualitative case study approach, using interviews, observation, and documentation as data collection techniques. Participants in it are leaders, lecturers, staff, and students with the purposive sampling technique. The data analysis uses Milles and Huberman's concepts, namely data reduction, data presentation, and conclusions. The results showed that the impact of total quality management and the effectiveness of the academic system was; 1) Using friendly, namely students and lecturers as users in this research, it becomes easier to use technology-based information systems, not complicated in using and getting services regarding academic matters; 2) Ease of access to information, namely making it easier for students to access information about academics; 3) Faster use, due to managerial processes that get more attention, students and lecturers feel faster in digging up information through accounts that have been provided with accurate results; 4) Public services faster, managerial processes that run more effectively and consistently as well as the presence of experts who manage them make students feel satisfied with college academic services.
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Sreeramana, Aithal, and Kumar P. M. Suresh. "Academic Support through Information System : Srinivas Integrated Model." International Journal of Scientific Research and Modern Education (IJSRME) ISSN (Online): 2455 – 5630 1, no. 1 (2016): 376–84. https://doi.org/10.5281/zenodo.160976.
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As part of imparting quality higher education for undergraduate and post graduate students, Srinivas Institute of Management Studies (SIMS) developed an education service model for integrated academic support known as Srinivas Integrated Model. Backed by the presumption that knowledge is power and information is fundamental to knowledge building and knowledge sharing, this model is aimed to provide information support to students for improved academic performance. Information on the college and courses in the form of prospectus, information on curriculum, rules and regulations through college calendar, individual course wise pamphlets on value additions through certificate programmes, workshops and skill development programmes, teaching plan booklet enabling a student to forecast the outline of the curriculum, printed study material simplified to gain understanding and straight entry into the curriculum, provision to download examination related information through college website, and opportunity to get information related to individual attendance, examination marks, instructions from the faculty etc. through the unique college intranet service called Srinivas Information and Management System, are all integral part of this information system model. This paper discusses Srinivas Integrated Model as a best practice of regularizing and managing a complex network of communication traffic using a combination of print, digital and IT enabled techniques and how it serves academic support.
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Nauli, Sukarno Bahat, Pualam Dipa Nusantara, and Agung Priambodo. "Academic Information System Success Model and Maturity Level Comparison for Improvement Recommendation." Jurnal Ilmiah FIFO 14, no. 2 (2023): 179. http://dx.doi.org/10.22441/fifo.2022.v14i2.007.
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Evaluation of a system is needed to determine whether the system is still in accordance with organizational goals. Academic information system is a system that aims to perform data processing so that it can provide convenience for users in academic administrative activities. This study purposes to determine the level of governance maturity in the Monitor and Evaluate domain of academic information systems at Satya Negara Indonesia University and determined factors of the success of the information system. The results of the measurement process shown that the maturity level of the system is at level 2.1 and the factors that affected the success of the system are System Quality, Quality of Service, User Satisfaction and Net Benefits. The comparison specifically on System Quality and User Satisfaction relation has less significant impact (0.2) while IT Performance of Monitor and Evaluate process is at initial/ad hoc stage (level 1). In this study the Quality of Information has no affect on the success of the system. The results of this study provide recommendations for organizations to improve governance according to organizational goals to level 3 and to improve the Quality of Information of information systems.
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Makkaraka, Andi Muh Reza B., Akbar Iskandar, and Wang Yang. "Design of Web-Based Student Academic Information System." Ceddi Journal of Education 3, no. 2 (2024): 9–15. https://doi.org/10.56134/cje.v3i2.102.
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The management of student academic data often faces challenges due to the reliance on manual processes, which are susceptible to errors and inefficiencies. This study was conducted to design and implement a web-based academic information system aimed at improving the efficiency and accuracy of managing academic data in educational institutions. The development process employed the Rapid Application Development (RAD) methodology, chosen for its iterative and flexible approach, which allows for quick prototyping and feedback integration. Black box testing was used to ensure the system's functionality meets the required specifications and operates effectively under various conditions. User testing results showed that 80% of users rated the system as highly effective, citing its ease of use, real-time data access, and streamlined workflows. The remaining 20% rated the system as effective, highlighting its ability to improve overall academic data monitoring. The system enables students, teachers, and parents to access and monitor academic information efficiently, fostering better communication and decision-making. Furthermore, the findings underscore the system's ability to minimize data errors, enhance the quality of educational services, and contribute to the broader digital transformation of the education sector. This research demonstrates the feasibility and significant impact of implementing web-based solutions in modern educational settings, paving the way for further innovation and adoption of technology in education.
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Fadhillah, Muhammad Haris. "Meningkatkan Benefits melalui Kepuasan Pengguna berdasarkan Kualitas Sistem Informasi Akademik." Coopetition : Jurnal Ilmiah Manajemen 12, no. 3 (2021): 313–22. http://dx.doi.org/10.32670/coopetition.v12i3.444.
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The purpose of this research is to determine the influence of academic information system to benefits through user satisfaction of academic information system in Institut Manajemen Koperasi Indonesia. The research method used is a quantitative method with descriptive approach and verification approach. The sample of this research is 184 students who used academic information system. The measuring instrument used in this research is questionaire with 21 statement items. Data analysis techique using path analysis using software IBM SPS 22.0. Based on the results, (1) user satisfaction is influenced by quality of academic information system, (2) benefits is influenced by user satisfaction, and (3) benefits is influenced by quality of academic information system through user satisfaction.
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Maramis, Glenn David Paulus. "Quality Measurement of Mobile Based Academic Information System at Vocational High School." Indonesian Journal Of Civil Engineering Education 8, no. 1 (2022): 1. http://dx.doi.org/10.20961/ijcee.v8i1.68035.
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<span id="docs-internal-guid-7dba97e8-7fff-c66c-56c4-8ca7b5a8a555"><span>The </span><span>Academic Information System (AIS) is a computerized system that aids in the management of teaching and learning activities. </span><span>The aim of this research is to ensure the quality of academic information systems to guarantee the functionality and to find out whether it meets the ISO 25010 quality standard. Testing was conducted using 4 of 8 characteristics of the ISO 25010, namely functional suitability, portability, usability, and performance efficiency. 490 respondents consisting of grade 1 to grade 3 students from various majors at one of state vocational high school in Manado were involved in collecting questionnaire data. Several measurement tools are used in this research, such as Page Speed tools, and also Yslow tools. For the instrument itself to analyze the usability is using USE Questionnaire. As the conclusion, the application system was meet the ISO/IEC 25010 standard with functional characteristic is 84.7% (very high), portability aspect is 100%, usability condition is 90%. For the performance efficiency aspect scores 93.7 and 0.907 for time speed parameters.</span></span>
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Pusparini, Nur Nawaningtyas, and Asrul Sani. "MENGUKUR KEBERHASILAN PENERAPAN SISTEM INFORMASI AKADEMIK DENGAN MODEL KESUKSESAN DELON AND MCLEAN." METHOMIKA Jurnal Manajemen Informatika dan Komputerisasi Akuntansi 4, no. 2 (2021): 149–55. http://dx.doi.org/10.46880/jmika.vol4no2.pp149-155.
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Academic information systems are designed to manage academic-related data using computer technology. The quality of the information system helps provide satisfaction for the organization and increases competitiveness, providing added value to STMIK Widuri. To measure the success of a system can apply the success model of Delone and McLean.By testing the system using DeLone and McLean it is known that the STMIK Widuri academic information system as a whole has a good quality system and scores 81.63%.
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Pusparini, Nur, and Asrul Sani. "Mengukur Keberhasilan Penerapan Sistem Informasi Akademik Dengan Model Kesuksesan Delon And McLean." METHOMIKA: Jurnal Manajemen Informatika dan Komputerisasi Akuntansi 4, no. 1 (2020): 149–55. http://dx.doi.org/10.46880/jmika.v4i2.164.
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Academic information systems are designed to manage academic-related data using computer technology. The quality of the information system helps provide satisfaction for the organization and increases competitiveness, providing added value to STMIK Widuri. To measure the success of a system can apply the success model of Delone and McLean. By testing the system using DeLone and McLean it is known that the STMIK Widuri academic information system as a whole has a good quality system and scores 81.63%.
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Awan Setiawan, Iman Sudirman, Nurman Helmi, Erwin Yulianto, and Ruhanda. "Strategy for the Effectiveness of the Implementation of Academic Information Systems in College in Efforts to Improve Information Quality." International Journal of Interactive Mobile Technologies (iJIM) 16, no. 13 (2022): 30–47. http://dx.doi.org/10.3991/ijim.v16i13.30601.
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The success of information systems research has begun to decline in the past few years, but existing research is still inaccurate in its definition and in the factors that affect the success of the information system. The purpose of this research is to find out, study, and analyze the effectiveness of implementing academic information systems in universities to improve the quality of information. The research was conducted using a qualitative approach and case studies, namely problem formulation, study proposition, analysis unit, data linkage to the proposition, the criteria for interpreting the findings, and making conclusions and recommendations. From the results of the research data analysis, several conclusions were obtained, namely, the academic information system running in universities has not met expectations. The performance of academic information systems that can support the smooth operation of the universities is not well understood. It is necessary to formulate an optimal academic information system strengthening strategy that can support the smooth operation of the universities.
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Setiawan, Awan, Iman Sudirman, Nurman Helmi, Erwin Yulianto, and Ruhanda. "Strategy for the Effectiveness of the Implementation of Academic Information Systems in College in Efforts to Improve Information Quality." Asia Proceedings of Social Sciences 8, no. 2 (2021): 79–83. http://dx.doi.org/10.31580/apss.v8i2.1893.
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Information systems research success has begun to decline in the past few years, but existing research is still inaccurate in its definition and in the factors that involve the information system success. This research has designed to analyze, study, and find out the performance from implementing academic information systems in universities in an effort to improve the quality of information. The research was conducted using a qualitative approach and case studies, namely problem formulation, study proposition, analysis unit, data linkage to the proposition, the criteria for interpreting the findings and making conclusions and recommendations. From the results of the research data analysis, several conclusions were obtained, namely, the academic information system running in universities has not met expectations. The performance of academic information systems that can support the smooth operation of the universities is not well understood. It is necessary to formulate an optimal academic information system strengthening strategy that can support the smooth operation of the universities.
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Afriliansyah, Teuku, and Eka Utami Ningsih. "Implementation of Academic Information System Services Universitas Bumi Persada Using the Webqual 4.0." Proceedings of International Conference on Multidiciplinary Research 6, no. 2 (2024): 245–49. https://doi.org/10.32672/picmr.v6i2.1266.
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The Academic Information System is an academic data processing service such as student data, grade data, teacher data and course data that will be selected by students. the method used in this academic information system uses quantitative research. while the Webqual 4.0 technique is used to measure, evaluate the quality of academic information system services using three dimensions namely usability quality, information quality and also service interaction quality. the results of calculations using multiple linear regression and SPSS R Square applications, while the results of student satisfaction are obtained based on a success rate of 61%, this means that many respondents chose the answer agree. Test variable X (Independent) has an influence or correlation on test variable Y (Dependent). where the t table test value is at 1.83278 which indicates that H1, H2 and H3 can be partially accepted. Partial t test results obtained from the t test with variable values X1, X2, and X3 amounting to (1,989, 3,978, and 4,189) which are stated to have an effect on variable Y.
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Saputri, Agatha, and Endang Mulyani. "The Impact of Academic Information System to Students’ Satisfaction in Higher Education." Studies in Educational Management 12 (September 2022): 1–9. http://dx.doi.org/10.32038/sem.2022.12.01.
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Academic information systems reflect the quality of management of a college and are one of the efforts of educational institutions to provide quality services to provide convenience and comfort to students. There are obstacles such as the difficulty of controlling the scheduling of courses and information that is less updated on academic information systems. This study aims to determine how much influence the academic information system has on student satisfaction. This study uses a type of research based on a quantitative approach. The research subjects were bachelor and graduate school students from Universitas Negeri Yogyakarta. The data collection method used a questionnaire. Data processing techniques and data analysis using simple linear regression formulas. The results showed that (i) there was a significant influence between the implementation of academic information systems on the level of satisfaction of Universitas Negeri Yogyakarta bachelor and graduate school students amount 41% (ii) supporting and inhibiting factors perceived by students in the implementation of academic information systems found in speed, timeliness, and ease of access. This article has empirical contributions related to academic information systems in higher education and can be used as insights for policy holders in universities in making policies.
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Zahara, Noer Siti, and Nunung Aini Rahmah. "Pengaruh Kualitas Sistem Informasi Akademik, Kualitas Informasi Dan Kualitas Layanan Terhadap Kepuasan Mahasiswa Program Studi Akuntansi." Journal of Economic, Bussines and Accounting (COSTING) 7, no. 1 (2023): 1253–65. http://dx.doi.org/10.31539/costing.v7i1.6254.
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This study aims to determine the effect of Academic Information System Quality, Information Quality and Service Quality on Student Satisfaction in the Accounting study program at the Faculty of Economics and Business, Jenderal Achmad Yani University. This study uses quantitative data with a descriptive-associative approach. The analysis technique used is Probability Sampling and Simple Random Sampling with 305 samples from a population of 1,283 active students of the Accounting study program class of 2017-2022. The research data was obtained directly from the original source from the Google form by distributing questionnaires to respondents online. The results showed that partially the Quality of Academic Information Systems had a negative and significant effect on Student Satisfaction, while Information Quality had a positive and significant effect on Student Satisfaction and Service Quality had a positive and significant effect on Student Satisfaction. While simultaneously the Quality of Academic Information Systems, Information Quality and Service Quality have a significant effect on Student Satisfaction.
 Keywords: Academic Information System Quality, Information Quality, Service Quality
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Ino Sulistiani, Nursaeni, and Bobur Sobirov. "Qualified Digital Ecosystems As an Academic Information System Framework in The Industrial 4.0." Inspiration: Jurnal Teknologi Informasi dan Komunikasi 14, no. 2 (2024): 66–77. https://doi.org/10.35585/inspir.v14i2.92.
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Leveraging quality models to establish a robust digital ecosystem is imperative in the Industry 4.0 era. Existing Academic Information System (AIS) software often lacks comprehensive adoption of quality models as core system instruments. As a critical component of the education sector's digital transformation, AIS represents a vital ecosystem for facilitating efficiency and innovation in this industrial era. This study addresses these gaps by implementing a comprehensive quality framework for AIS, integrating cloud computing for enhanced security and privacy, and employing the Web-Based Application Quality Model (WBAQM) as the primary development framework. The research also utilizes ISO 9126 and ISO/IEC 25010 quality models to establish usability and security standards, while the Academic Information System Quality Instrument (AISQI) is introduced to evaluate system performance. Additionally, the COBIT framework is applied to audit and enhance AIS functionality, ensuring alignment with academic and operational needs. The findings demonstrate that adopting quality models significantly improves the reliability, usability, and security of AIS software, delivering a system that aligns with both functional requirements and user expectations. This research contributes to the digital transformation of educational institutions in Indonesia by providing a scalable and efficient AIS framework. By aligning with Industry 4.0 principles, the proposed model ensures quality assurance and fosters innovation, enabling educational institutions to adapt to evolving technological demands and improve overall institutional performance.
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Legistia, Yulan Tiarni, Nia Daniati, and Ahmad Ahmad. "Utilization of Management Information Systems in Ensuring The Academic Quality of Vocational School." AL-ISHLAH: Jurnal Pendidikan 14, no. 4 (2022): 7117–22. http://dx.doi.org/10.35445/alishlah.v14i4.2432.
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This research aims to know the utilization of management information systems through android application by teachers and students in ensuring the academic quality of the institution. The analysis used is qualitative approach that is by interpreting data interactively and continuously. Research data collection is done by interview, observation and document study. This research found that with the android application it can guarantee academic quality and make it easier for teachers and students to obtain academic information with a simpler system including attendance, evaluation, discussion and delivery of material. However, not all student attitudes can be observed through this application. This system is relatively new and needs further development in order to provide maximum benefits in an effort to ensure the academic quality of the institution.
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Suzanto, Boy, S. Mia Lasmaya, and Dhea Perdana Coenraad. "Pengaruh Kualitas Sistem Informasi Akademik terhadap Sikap serta Implikasinya pada Penggunaan Ulang." Jurnal Ilmiah Manajemen Kontigensi 5, no. 2 (2017): 140–47. https://doi.org/10.5281/zenodo.3375323.
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<em>Academic information system is one of the information systems that can be applied in producing quality information so that it is expected to improve the quality of service for students and decision makers by stakeholder’s policy. This study intends to determine the effect of academic information system quality on the attitude and intention to use of students in colleges of High School of Economics in Bandung. The research method used survey of students by using first order structural equation modeling. The results showed that the quality of academic information system significantly influence the attitude and behavior of student reuse. The results of this study are expected to be useful for the development of science in the field of management, especially information systems management in universities.</em>
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IHSAN, ARINAL, Hasbaini Ben, Fardiansyah, D. S. Putra, and Asmaidi. "Complaints Information System for the Polytechnic of South Aceh." Jurnal Inotera 6, no. 1 (2021): 66–73. http://dx.doi.org/10.31572/inotera.vol6.iss1.2021.id137.
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The industrial revolution 4.0 is a hot topic discussed only among academics and industry. Of course, this condition is a positive thing that shows that people have started to care about utilizing technology that is developing very rapidly today. South Aceh Polytechnic (POLTAS) as a vocational higher education institution, of course, must be consistent in making innovations in improving services to stakeholders. The quality and quality of service to stakeholders must of course be maintained so that input, criticism, and suggestions from them are one of the most important factors in creating a safe and comfortable academic atmosphere for higher education, especially POLTAS. The formulation of the problem in this study is how to build and simulate the results of an information system that can adapt dynamically in carrying out the political services of South Aceh provided to stakeholders. The purpose of this research is to build a Complaints Information System for the Polytechnic of South Aceh (SIAPA). This research is also part of the POLTAS Internal Quality Assurance System (SPMI) which is managed independently assigns to control and improve quality in the implementation of higher education in a planned manner (with designed) and sustainable (sustainable). This type of research is applied research with case studies at the South Aceh Polytechnic. The research procedure is in several stages, namely planning, analysis, design, development, testing, implementation, simulation of results, and evaluation.
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Krisna, Widatama, Hamid Jumasa Muhammad, and Nadia Ambadar. "Rancang Bangun Sistem Informasi Akademik Menggunakan Framework Codeigniter Pada universitas Muhammadiyah Purworejo." Jurnal Sistem Cerdas 5, no. 2 (2022): 107–16. http://dx.doi.org/10.37396/jsc.v5i2.187.
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Academic Information System is a system that provides services that are academic data information designed in accordance with business processes that run to improve the performance and quality of academic services. This academic information system has many benefits for institutions in the field of education, be it in the processing of teaching data, value data, and other data related to academic learning in this case, especially universities. The problem that exists today is the absence of an academic information system at the University of Muhammadiyah that is able to store all academic data. Therefore, academic information systems that can meet the needs are very necessary. This research discusses the design of web-based systems using codeigniter 3 framework which is expected to produce an academic information system that meets the needs.
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Alshehri, Yasser Ali, and Najwa Mordhah. "Use Dynamic Scheduling Algorithm to Assure the Quality of Educational Programs and Secure the Integrity of Reports in a Quality Management System." Information 12, no. 8 (2021): 315. http://dx.doi.org/10.3390/info12080315.
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The implementation of quality processes is essential for an academic setting to meet the standards of different accreditation bodies. However, processes are complex because they involve several steps and several entities. Manual implementation (i.e., using paperwork), which many institutions use, has difficulty following up the progress and closing the cycle. It becomes more challenging when more processes are in place, especially when an academic department runs more than one program. Having n programs per department means that the work is replicated n times. Our proposal in this study is to use the concept of the Tomasulo algorithm to schedule all processes of an academic institution dynamically. Because of the similarities between computer tasks and the processes of workplaces, applying this method enhances work efficiencies and reduces efforts. Further, the method provides a mechanism to secure the integrity of the reports of these processes. In this paper, we provided an educational institution case study to understand the mechanism of this method and how it can be applied in an actual workplace. The case study included operational activities that are implemented to assure the program’s quality.
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Sankar, P., and E. S. Kavitha. "Total Quality Management in Academic Libraries." Asian Review of Social Sciences 5, no. 1 (2016): 32–36. http://dx.doi.org/10.51983/arss-2016.5.1.2571.
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Quality was a management tool especially for non- profit organizations like libraries. Total Quality relates to the quality management system of this total library process across the organizational functions and processes. It is not simply the end-quality of the services. Among the service industries such as Airlines, Banking institutions, Insurance companies and Health care providers, Libraries are the last to adopt TQM practices. For a long time, Librarians saw themselves as keepers of knowledge rather than active agents in information transfer. Though the main aim/objective of libraries is to satisfy the users, the library professionals often forget that. This article explain about various implementation of Total Quality Management in the academic libraries.
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Saptarini, Istiningdyah, Siti Rochimah, and Umi Laili Yuhana. "Security Quality Measurement Framework for Academic Information System (AIS) Based on ISO/IEC 25010 Quality Model." IPTEK Journal of Proceedings Series, no. 2 (May 30, 2017): 128. http://dx.doi.org/10.12962/j23546026.y2017i2.2310.
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Febriadi, Bayu. "Internal Quality Audit Administration Information System In Badan Penjaminan Mutu (Case Study: Universitas Lancang Kuning)." IJISTECH (International Journal Of Information System & Technology) 2, no. 2 (2019): 67. http://dx.doi.org/10.30645/ijistech.v2i2.24.
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Lancang Kuning University Mapping and Implementation of the Internal Quality Assurance System (SPMI) was implemented from 2008 with the establishment of the Quality Assurance Agency (BPM) and Quality Assurance Unit (UPM) at the Faculty level with the aim of creating a quality culture in the Lancang Kuning University Academic Community, in the process of implementing the internal quality assurance system at the quality assurance agency, it has also carried out Monitoring and Evaluation (Monev) once a year to guarantee the quality culture that has been implemented, but in the implementation of Monitoring and Evaluation the Quality Assurance Agency always experiences obstacles such as technical, technical and recording data during activities and also in document archiving because there is no media that can be utilized in managing monitoring and evaluation while the application of information technology and resources already exists. With the use of information technology in the application of computerized based applications for filing and presenting data needs, it is expected to help the academics more quickly and precisely in processing data monitoring and evaluation as well as a means of implementing accreditation by the National Accreditation Board of Higher Education (BAN-PT). It is expected that with the development of applications in the management of monitoring and evaluation by completing the System Development Lyfe Cycle (SDLC) method in the problem analysis phase, the application that is built can improve the quality of monitoring and evaluation in data processing that is well integrated and can be utilized at any time by Lancang Kuning University academic community.
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Matzat, Uwe. "Quality of information in academic e-mailing lists." Journal of the American Society for Information Science and Technology 60, no. 9 (2009): 1859–70. http://dx.doi.org/10.1002/asi.21105.
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Lating, Ali, Fadil Abdullah Lating, Djoko Sugiono, and Yuyuk Liana. "Determinan Kepuasan Pengguna Sistem Informasi Akademik (Determinants of User Satisfaction with Academic Information Systems)." Akutansi Bisnis & Manajemen ( ABM ) 28, no. 2 (2021): 61. http://dx.doi.org/10.35606/jabm.v28i2.931.
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This study aims to analyze the factors that affect the satisfaction of users of academic information systems. The factors tested in this study were: system quality, information quality, and perceived usefulness. The research population is STIE Malangkuçeçwara students batch 2014, with a sample of 193 respondents as users of academic information systems. Data was collected using a questionnaire distributed through mass media (WhatsApp and Line). Data were analyzed using partial least squares. The results showed that the quality of information, system quality and perceived usefulness affect user satisfaction.
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Mulyanto, Agus, Bobby Bachry, Zayyadi Zayyadi, Dimas Herjuno, and Dwi Puspita Sari. "E-DOCUMENT INFORMATION SYSTEM ON ACADEMIC QUALITY ASSURANCE AGENCY BASED ON MOBILE DEVICE." Asia Information System Journal 1, no. 1 (2022): 1. http://dx.doi.org/10.24042/aisj.v1i1.13619.
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In the process of documenting files for academic quality assurance and human resources recruitment, it is still conventional where there is still a physical accumulation of files, so that it can slow down the search for files or data needed, and can result in the risk of losing important data. In addition, the unavailability of a Human Resources (HR) recruitment information system that can facilitate prospective applicants for lecturers and staff The method of system development used in this study is the Structured Systems Analysis and Design (SSAD) Methodology. This methodology has several important stages that must be carried out in designing and building E-Dokument in the IIB Darmajaya Information Systems study program With the existence of a mobile-based quality assurance e-document system, it is hoped that it can assist the department in documenting quality assurance files. This system can be accessed by the KBK department, the department secretary and the head of the department of all str level study programs
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Ali, M. Al-Ghonmein, G. Al-Moghrabi Khaldun, and Alrawashdeh Tawfiq. "Students' satisfaction with the service quality of academic advising systems." Students' satisfaction with the service quality of academic advising systems 30, no. 3 (2023): 1838–45. https://doi.org/10.11591/ijeecs.v30.i3.pp1838-1845.
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Academic advising (AA) is an integral part of university education, as it has an indispensable role in helping students fulfil their goals in higher education, become responsible for their own learning, and formulate meaningful educational plans that perfectly match the abilities of each student. For this reason, educational institutions around the world are striving to upgrade their AA systems (AAS) to provide their students with personalized experiences. Meanwhile, modern technology can improve the advising process and facilitate the accomplishment of the corresponding tasks. Therefore, the integration of technology into AA not only offers more flexibility for the students but also improves the delivery of advising services. This study aimed i) to identify those factors that mainly affect the AAS services being offered in universities; and ii) to examine how the satisfaction of students with AAS is affected by service quality. A total of 400 students from the Information Technology College of Al-Hussein Bin Talal University (AHU) were invited to participate in an online survey for data collection, and a response rate of 90.50% was recorded. Results show that the satisfaction of students with the AAS is affected by trust, network quality, service quality, system quality, information quality, and perceived risk.
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Siswanto, Yulias Primita, Muhammad Firdaus, and Supardi Supardi. "Pengaruh Kualitas Siakad Terhadap Kepuasan Mahasiswa Dengan Perceived Usefulness Sebagai Variabel Intervening." RELASI : JURNAL EKONOMI 17, no. 1 (2021): 225–43. http://dx.doi.org/10.31967/relasi.v17i1.419.
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The purpose of this research is to measure and test the variables and indicators that influence the success of academic information system (SIAKAD) in universities with STIE Mandala Jember as a case study. Adopting Delone & Mclean IS Success research model, a set of structured questionnaires were distributed to 100 respondents. Exogenous variables include System Quality, Information Quality, Service Quality, and endogenous variables Student Satisfaction. Perceived usefulness variable used as a intervening variable proved it could mediate the quality of information, the quality of system and the quality of services to user satisfaction. Path analysis is employed as analitical technic. The result shows that there is a significant effect on the quality of the system, quality of the information, the quality of the services to the students’ satisfaction. Perceived usefulness variable, can mediate between exogenous variables to endogenous variables. This conclusion support the prediction of many previous researches.This indicates that the model used is not proper because the model is built on the construct of implementation of academic information system onstudents’ satisfaction.
 Keywords: System Quality, Information Quality, Service Quality, and Perceived Usefulness.
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Gusti Muhamad Sardana, Bartholomeus Dimanche Carl Beth, Vinsens Aji Pamungkas, Taufik Maulana, and Muhammad Adi Zacky Zahran. "Pengaruh Kualitas Sistem Dan Kualitas Informasi Siakad Terhadap Kepuasan Pengguna Di Universitas Esa Unggul Tangerang." JURNAL PENELITIAN SISTEM INFORMASI (JPSI) 2, no. 2 (2024): 59–70. http://dx.doi.org/10.54066/jpsi.v2i2.1884.
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This study aims to evaluate the influence of system quality and information quality of the Academic Information System (SIAKAD) on user satisfaction at Esa Unggul University Tangerang. In the digital era, higher education institutions must optimize information technology to support academic activities. Esa Unggul University has implemented SIAKAD for various academic needs such as online registration, KRS, KHS, and grades. However, some issues such as slow access and inaccurate information remain challenges. This research uses a case study method with a qualitative approach, involving a survey of student users of SIAKAD. The results show that system quality, particularly ease of use, and information quality, particularly accuracy, have a significant impact on user satisfaction. User satisfaction is reflected in the high average scores and positive perceptions of students regarding the effectiveness and efficiency of SIAKAD. However, there is a need for further improvements in the user interface and the addition of features that better support academic activities. The implications of this research are important for Esa Unggul University to continuously improve the quality of SIAKAD to provide better services to students.
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Irawan, Yudie, Fitri Budi Suryani, Savitri Wanabuliandari, and Syafiul Muzid. "System Usability Scale (SUS) Model in Evaluating Internal Quality Audit Systems for Accreditation Process Optimization." Journal of Applied Informatics and Computing 9, no. 2 (2025): 511–16. https://doi.org/10.30871/jaic.v9i2.9210.
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The usability of internal quality audit systems plays a crucial role in ensuring the effectiveness of academic governance in higher education institutions. This study evaluates the usability of an internal quality audit system using the System Usability Scale (SUS) framework. The findings reveal a mean SUS score of 72.4, indicating good usability but highlighting key areas for improvement, particularly in navigation, interoperability, and data management workflows. A comparative analysis with previous research shows that while the system performs better than some older academic management systems, it still lags behind general academic information systems. Based on user feedback, recommendations for interface redesign, system integration, and workflow optimization are proposed to enhance overall usability. Future research should focus on user-centered design improvements, AI-driven automation, and broader system interoperability to further refine the effectiveness of quality audit processes in higher education institutions.