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Journal articles on the topic 'Quality of consumer goods'
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Zavadsky, Jan, and Vladimir Hiadlovsky. "Economic problems of dual quality of everyday consumer goods." Economic Annals-ХХI 185, no. 9-10 (2020): 70–78. http://dx.doi.org/10.21003/ea.v185-07.
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The dual quality of everyday consumer goods has been proven in the EU, although a geographical pattern dividing the EU into eastern and western parts has not been confirmed. This practice of some manufacturers is mainly mentioned from legislative and ethical points of view, yet its economic impact is also not negligible. It often happens that a consumer buys goods in his country in the same or very similar packaging as consumers abroad, however with a different composition (made with lower quality cheaper raw materials, containing a smaller proportion of basic raw materials or with a lower content of goods). The consumer can thus ask why he gets less or a lower quality product for his/her money than consumers abroad. In our research, we focused on Slovak consumers’ perception of the economic dimension of dual quality. According to the results of a survey of 987 respondents, 89% of the respondents have heard of dual quality and 84% of the respondents are concerned about this practice. Most of the respondents (44%) consider it to be an economic problem precisely because of the use of cheaper raw materials and other proportions of basic raw materials in goods. Based on the research results, we propose to incorporate a comparison of prices for goods (in terms of price per unit weight of goods and taking into account the quality and the price of raw materials used) into the uniform methodology of testing goods for dual quality adopted by the European Commission. Furthermore, we propose to include information on dual quality of goods and the use of different raw materials (which are locally available or are allowed in the country and facilitate the processing procedure) on the packaging, which should be taken into account in pricing.
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Carsky, Mary L., Roger A. Dickinson, and Charles R. Canedy. "The Evolution of Quality in Consumer Goods." Journal of Macromarketing 18, no. 2 (1998): 132–44. http://dx.doi.org/10.1177/027614679801800205.
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Fenitra, Rakotoarisoa Maminirina, and Budhi Haryanto. "Factors Affecting Young Indonesian’s Intention to Purchase Counterfeit Luxury Goods." Jurnal Dinamika Manajemen 10, no. 2 (2020): 289–83. http://dx.doi.org/10.15294/jdm.v10i2.18573.
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The purpose of this study is to analyze the factors that influence consumer attitudes towards counterfeit luxury goods and their influence on intentions to buy fake luxury goods in Indonesia. Research provides better insight and understanding of consumer behavior towards counterfeit luxury goods. The sample in this study were 286 people who intended to buy fake luxury goods. Data was collected through a survey questionnaire and, analyzed by regression analysis techniques. The research findings identify that brand image, quality and price positively influence consumer attitudes towards fake luxury goods. This is because these variables are considered to have influenced individual attitudes. They have a positive attitude towards fake luxury goods in terms of brand image, price and quality and that consumer attitude is a significant variable in shaping consumer purchase intentions, because positive attitude is a stimulus for consumer purchase intention which is a predictor. consumer buying behavior; so the higher the attitude of consumers, the higher their intention to buy. These findings can be an asset for policy makers and producers of original products to formulate strategies to overcome counterfeiting activities.
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CHANDER, PARKASH. "PUBLIC PROVISION OF PRIVATE GOODS IN DEVELOPING COUNTRIES." Singapore Economic Review 61, no. 03 (2016): 1640016. http://dx.doi.org/10.1142/s0217590816400166.
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In this paper, we characterize optimal redistributive taxes and subsidies on a discrete good which is available in different qualities. We assume that utility function of each consumer is such that his willingness-to-pay for quality increases with income. This separates the rich and the poor through the quality levels of the good actually purchased by them and allows the government to tax the rich and subsidize the poor. It is shown that the deadweight loss associated with the optimal policy may be zero. The notion of a consumer equilibrium introduced in the paper suggests a method for estimating the quality of a good as perceived by the consumers.
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Taan, Hapsawati. "Service Quality and Consumer’s Trust Using PT. JNE Gorontalo Branch." International Journal of Applied Business and International Management 4, no. 1 (2019): 103–11. http://dx.doi.org/10.32535/ijabim.v4i1.387.
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Increasing quality of services increasingly gets the attention of companies to increase supply to consumers. The purpose of this study is to find out and analyze: 1) Effect of service quality on consumer decisions, 2) Effect of trust in consumer decisions, 3) Effect of service quality and trust simultaneously on consumer decisions. The sampling method uses non-probability sampling with the accidential sampling technique with a total sample of 96 people. The unit of analysis is consumers who use the services of PT. Gorontalo Branch JNE. Data collection is done through observation and questionnaires. Data were analyzed quantitatively by using multiple regression analysis techniques with SPSS 21 statistical program. The results showed that trust had a significant effect on consumer decisions. Service quality and trust have a simultaneous influence on consumer decisions. The interesting finding from the results of this study is that service quality has no significant effect on consumer decisions. This shows that the quality of service is good, not necessarily consumers decide to use these services. Suggestions / recommendations, the need for companies to improve tangible and assurance indicators related to the availability of facilities and infrastructure in service and attention to guarantees for consumer goods.
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Ji, Shou Wen, Zhao Zhao Yu, Zhi Hua Zhang, and Yang Hua Gao. "The Double-Closed-Loop Quality Model of Fast Moving Consumer Goods Supply Chain Based on Quality House." Advanced Materials Research 694-697 (May 2013): 3484–87. http://dx.doi.org/10.4028/www.scientific.net/amr.694-697.3484.
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The paper summarizes the characters of fast moving consumer goods supply chain and establishes the double-closed-loop quality model of fast moving consumer goods supply chain which consists of the level of various enterprises and enterprise internal operation. At last, the paper modeling quality house of raw materials procurement, goods production and processing, goods storage and transportation.
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Rinda Rosmala. "FUNGSI UTILITAS BARANG HALAL." At Taajir : Jurnal Ekonomi, Bisnis dan Keuangan Syariah 1, no. 1 (2019): 19–28. http://dx.doi.org/10.47902/attaajir.v1i1.24.
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 The goal of consumers is to find the highest satisfaction. Determination of goods or services for consumption is based on satisfaction criteria. The consumption limit is only budgetary capacity. As long as there is a budget to buy goods or services, then these items will be consumed. In other words, as long as the consumer has income, nothing can prevent him from consuming the desired item. This attitude will clearly deny consideration of the interests of others or consideration of other aspects such as halal. Such consumer behavior, of course, cannot be taken for granted in the Islamic economy. Islamic consumption is always guided by Islamic teachings. As we know that Islam is very concerned about the quality and sanctity of consumer goods manifested in the Koran and Al-Hadith. This is not only transcendental, but also mundane because Islam is very concerned about the sanctity and cleanliness of consumer goods, so this paradox encourages us to understand that satisfaction of a Muslim is very much determined by the level of halalness and the level of prohibition of consumer goods. Assumptions and axioms in Islam are the emphasis on halal, haram, and blessings of the goods to be consumed. So if an individual is faced with two choices A and B, then a Muslim will choose goods that have a higher level of halal and blessing, even though other items are physically preferred. Although the type of relationship that will be explored is substitute, Islam prohibits the substitution (substitution) of goods or transactions that are lawful with goods or illegitimate transactions.
 Keyword: Utilitas Axioms In Islam, Halal, Haram, Blessings
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Manandhar, Binita. "Consumer Buying Behavior for Nondurable Goods." Management Dynamics 22, no. 1 (2019): 47–68. http://dx.doi.org/10.3126/md.v22i1.30238.
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The aims of the study is to analyse consumer buying behavior for non-durable goods. Descriptive and causal research design was used. Structure questionnaires were administered to gather responses. Measurement instrument is based on five point Likert scale. The study confirmed perceived quality influence on consumer purchase decision. There were no significance differences on consumer purchase decision regarding age and income level of respondents.
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Manandhar, Binita. "Consumer Buying Behavior for Nondurable Goods." Management Dynamics 22, no. 2 (2019): 47–68. http://dx.doi.org/10.3126/md.v22i2.30238.
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The aims of the study is to analyse consumer buying behavior for non-durable goods. Descriptive and causal research design was used. Structure questionnaires were administered to gather responses. Measurement instrument is based on five point Likert scale. The study confirmed perceived quality influence on consumer purchase decision. There were no significance differences on consumer purchase decision regarding age and income level of respondents.
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Popadynets, Nazariy. "Nature of marketing activity in the system of organization of domestic market provision with consumer goods." Regional Economy, no. 4(94) (2019): 127–36. http://dx.doi.org/10.36818/1562-0905-2019-4-12.
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The modern stage of economic development of the domestic consumer market, its new patterns and priorities, change of regulation and saturation factors, and transformation of the paradigm of resources and goods provision stipulate the need to improve all the components of its functioning mechanism with the mandatory use of marketing instruments. Therefore, the research of the consumer market condition and development trends as an important component of the general economic system becomes increasingly important. On the one hand, the current condition of most segments offering food and non-food products is considered as unstable and demonstrating negative tendencies related to a sharp decline of previously achieved volumes of supply and sales, reduction of the material basis for production and realization of high-quality goods, and substantial noncompliance with the needs of the population. On the other hand, the paces of innovative changes regarding the methods of production and realization of consumer goods that correspond to global standards, including the use of advanced marketing strategies and Internet resources, are high. The paper aims to substantiate the nature and reasonability of the use of the marketing approach in the system of organization of domestic market provision with consumer goods. Improvement of the quality of life by verification of the safety and quality of food is determined to be the major task of the consumer market regulation. The nature of marketing activity is proven to lie in the stimulation of demand and its forming, as well as stimulation of consumer goods production and creation of conditions for their quality and competitiveness maintenance. The tasks of the marketing activity in the system of organization of domestic market provision with consumer goods are directed at the qualitative meeting of consumer needs of the population by the use of various marketing technologies and approaches. Marketing approaches to the organization of the domestic market provision with consumer goods are outlined. Marketing methods of analysis and determining of production volumes and consumers’ needs on the domestic consumer market are defined.
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Rudenko, Evgeniya Yu, and Vasilisa M. Marukhno. "Components of the Concept of “Product Quality”." Juridical Science and Practice 16, no. 1 (2020): 5–10. http://dx.doi.org/10.25205/2542-0410-2020-16-1-5-10.
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The category of “quality” is multifaceted, has social, technical, economic legal and other aspects. In the framework of this work, the category of “quality” is considered in relation to the product and only from the standpoint of civil law. Issues of product quality are always relevant, since low-quality goods can not only and not so much infringe on the interests of the person purchasing and / or using the goods, but also the interests of third parties and even the state. Poorquality goods may be unsafe, pose a threat to the life and health of people, their property. Based on the data of philosophical and economic sciences, the authors analyze the components of the concept of “quality of goods”. The authors conclude that, from the point of view of civil law, these include the name of the product, its usefulness for a particular consumer, the ability of the product to be consumed, the presence of the product's consumer properties / readiness of the product for circulation. These components are also considered from the standpoint of objective and subjective qualities.
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Bils, Mark, and Peter J. Klenow. "Quantifying Quality Growth." American Economic Review 91, no. 4 (2001): 1006–30. http://dx.doi.org/10.1257/aer.91.4.1006.
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Using U.S. Consumer Expenditure Surveys, we estimate “quality Engel curves” for 66 durable goods based on the extent richer households pay more for each good. The same data show that the average price paid rises faster from 1980 to 1996 for goods with steeper quality Engel curves, as if households are ascending these curves. BLS prices likewise increase more quickly for goods with steeper quality Engel curves, suggesting the BLS does not fully net out the impact of quality upgrading. We estimate that annual quality growth averages 3.7 percent for our goods, with 2.2 percent showing up as higher inflation. (JEL D12, O40, E31)
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Chiu, Weisheng, Kwang-Yong Lee, and Doyeon Won. "CONSUMER BEHAVIOR TOWARD COUNTERFEIT SPORTING GOODS." Social Behavior and Personality: an international journal 42, no. 4 (2014): 615–24. http://dx.doi.org/10.2224/sbp.2014.42.4.615.
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We proposed and tested an extended model based on the theory of planned behavior to probe the mechanisms driving the purchase of counterfeit sporting goods (CSGs). Consumers (N = 333) in Taiwan completed surveys, and the results showed that subjective norms, perceived behavioral control, and consumers' attitudes had a positive influence on purchase intention. In terms of extended variables, the results revealed no relationship between price-quality inference and consumers' attitudes, whereas risk averseness had a negative impact on consumers' attitudes. Differences were also found between the Internet and street vendors as purchase channels. These findings open a new direction for understanding CSGs purchasing behavior.
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Moore, J. M. "Safety and quality of food from animals: the consumers' view." BSAP Occasional Publication 17 (January 1993): 1–6. http://dx.doi.org/10.1017/s0263967x00001208.
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AbstractTo assess any system that provides goods or services, the National Consumer Council has developed a number of consumer criteria to judge how well they perform from the consumers' point of view. They include price, safety, access, choice, information, redress, efficiency, equity, public accountability and consumer representation. When it comes to food, consumers are naturally interested in the price, quality, safety and choice of food products available to them. This presupposes that all have access to a secure supply of staple foods: a fundamental right of all consumers.Quality covers many aspects such as the variety, content, composition, nutritional value, taste, freshness and appearance of foods and recently, animal welfare has become associated with quality in the perception of consumers. Safety issues in the 1990s include additives, veterinary drug residues, pesticide residues, microbiological contamination and biotechnology.
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Liapun, N. M., and D. H. Pavlichenko. "ESTIMATION OF TERMS OF LOSS OF MARKET VALUE OF SOME CATEGORIES OF GOODS IN THE COURSE OF CONDUCTING FORENSIC COMMODITY EXAMINATION." Actual problems of native jurisprudence, no. 4 (August 30, 2019): 202–6. http://dx.doi.org/10.15421/391943.
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In the current conditions of the Ukrainian economy, the greatest attention should be paid to consumer protection, as consumers are the main participants in market relations. Thus, in accordance with the regulatory legal acts that contain provisions on the consumer rights protection and regulate trade activity in Ukraine, a list of proper quality commodities that are not subject to exchange (return) is approved. The legal acts regulating the relations between consumers of goods, works and services and producers and sellers of goods, work performers and service providers of various forms of ownership, as well as contain provisions on the protection of consumer rights and regulate trade activity in Ukraine were analyzed in this research paper. The problem that is dealt in this research paper is not covered enough because the greatest attention in the field of commodity examination is paid to the examination of the quality of goods and their compliance with regulatory acts, therefore, it requires more thorough research. The importance of introducing homogeneous approaches and conditions under which some categories of proper quality commodities, after their purchase by consumers for private use, lose investment attractiveness in the course of conducting forensic commodity examination. This research paper deals with the problems which forensic experts face when judicial authorities appoint commodity examination, in which it is necessary to establish the market value of such categories of goods as food products, medicines and hygiene products, as well as some non-food products of the proper quality which were purchased by consumers for private use. As a rule, at the time of examination, the above groups of goods are in a used condition. On the basis of the conducted research it is possible to summarize that non-exchangeable (returnable) goods of proper quality, after purchase by end users, have value only for the consumer of such products. Accordingly, these products lose market value due to the influence of subjective judgments of the consumer of goods of this category in the secondary market, even if the product has a short operation life in connection with the loss of some or all of the consumer properties as a result of its intended use. The solution to this situation is proposed through raising questions by investigating and judicial authorities to an expert in the course of conducting of a forensic commodity examination on determining the size of the material damage caused to the owner of the property as a result of the committed offense or damage to property.
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Pozharliev, Rumen, Willem Verbeke, Matteo De Angelis, Ruud Van Den Bos, and Paolo Peverini. "Consumer self-reported and testosterone responses to advertising of luxury goods in social context." Italian Journal of Marketing 2021, no. 1-2 (2021): 103–27. http://dx.doi.org/10.1007/s43039-021-00023-y.
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AbstractDespite the growing demand for luxury goods, there is limited understanding about how consumers respond to luxury-goods advertising and how viewing advertising in different social contexts affects these responses. This study investigates the link between luxury goods advertising and expected utility from a biological perspective by looking at males’ hormonal responses to advertising of luxury versus non-luxury branded goods. Using traditional and consumer neuroscience methods, we collected salivary testosterone data pre- and post-ad viewing. Self-reported scores on social and quality value of the brands were compared to salivary testosterone levels from participants placed in different social conditions (Alone versus Together with another person). The results show that higher post-viewing testosterone levels were associated with higher scores on quality, but not on social value and only for branded goods viewed in the Together condition, compared to the Alone condition. These results suggest that changes in testosterone levels reflect a rewarding experience or activate social competitiveness when male consumers appraise the quality but not the social value of the advertised luxury goods and that social context modulates this effect.
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Kuzoma, V. V., and S. I. Pavliuk. "Product Quality as a Definitive Factor of Enterprise Competitiveness." Business Inform 12, no. 515 (2020): 252–58. http://dx.doi.org/10.32983/2222-4459-2020-12-252-258.
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The article considers topical issues regarding the impact of products (goods) quality on the formation of a sufficient level of competitiveness of enterprise. Views on the conceptual and categorical apparatus related to "competitiveness", "product competitiveness" and "quality" are generalized, including foreign experience. The purpose of this article is consideration and analysis of the impact of product quality on the formation of the competitiveness of enterprise and the achievement of its appropriate level in modern market economy. The essence of the concept of "product quality" from the point of view of the manufacturer is highlighted. The interdependence between product quality and ensuring the appropriate level of enterprise competitiveness is shown. The main advantages of improving product quality as a factor of competitiveness of products and the enterprise as a whole are given. The main attention is paid to quality as a factor in the formation of consumer confidence, technology "word of mouth", the importance of aesthetic indicators of products (goods). It is determined that the high quality of products (goods) provides greater return on investment and insufficient level of quality at the initial stage is a positive factor in the development of an enterprise. The main ways to improve product quality and product competitiveness are proposed. It is determined that the quality of products (goods) is influenced by a number of different factors, both internal and external (production technology, pricing policy, efficiency of product quality management system, the level of competition in the market, consumer requirements, etc.). Product competitiveness and enterprise competitiveness are correlated as part and whole. The main measures to improve the quality of products (goods), we see: the formation of consumer confidence and communication, the use of technology "word of mouth", the importance of aesthetic indicators in product or goods development, and development of competitive strategy based on marketing research of competitors, consumers, and the market as a whole.
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Westbrook, Roy. "Total quality management in leading fast-moving consumer goods companies." Total Quality Management 6, no. 4 (1995): 365–82. http://dx.doi.org/10.1080/09544129550035314.
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Rizqi, Muhammad, and Afriapollo Syafarudin. "The Effect of Service Quality on Gojek Online Customer Satisfaction." Ilomata International Journal of Tax and Accounting 2, no. 2 (2021): 134–45. http://dx.doi.org/10.52728/ijtc.v2i2.220.
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Good service quality can be a competitive advantage for service companies. Quality of service is also the key to success. Whether or not the quality of service for goods or services depends on the ability of producers to consistently meet consumer expectations. Service quality is said to be satisfactory if the service felt is the same or exceeds the expected service quality. Services like this are perceived as quality and satisfying services. These consumer expectations are reflected in good service, warm hospitality, courtesy, punctuality, and speed which are important values expected by consumers. Satisfied consumers will indirectly encourage word-of-mouth recommendations, and can even improve the company's image in the eyes of consumers. Therefore, service quality must be the main focus of company attention because it can create customer satisfaction. This study aims at the influence of service quality on customer satisfaction. Respondents of this study used 100 research samples on Gojek brothers, the tools used in this study were using the PLS (Partial Least Square) analysis method. The results of the analysis of this study are the effect of service quality on customer satisfaction
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Wahyudiono, Wahyudiono. "PENGARUH KARAKTERISTIK ORIENTASI TEKNOLOGI TERHADAP KUALITAS PRODUK DAN PERBEDAAN KUALITAS PRODUK PERUSAHAAN CONSUMER GOODS DI SURABAYA." EKUITAS (Jurnal Ekonomi dan Keuangan) 15, no. 4 (2018): 437–55. http://dx.doi.org/10.24034/j25485024.y2011.v15.i4.161.
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The aim of the study is to examine the effect of technology Orientation characteristics (commitment R & D, technology acquisition and technology application) and dummy variable to product quality of Consumer Goods Companies in Surabaya. The population of the study is all Consumer goods (food and beverage companies), which are operated until the end of 2010, and located in Surabaya Industrial Estate Rungkut (SIER), the companies also joined in GAPMMI of East Java branch and received facilities from East Java Board of Investment. This research employs complete enumeration since the number of population is relatively small (29 food and beverage companies), where as the analysis tool is multiple linier regression analysis with independent variable which are quantitative and qualitative (dummy variable). Multiple linier regression is used to analyse the effect of technology orientation characteristics that reflect three factors on product quality. Dummy variable is used to analyse the differences of product quality of Consumer Goods campanies with go public status and without go public status. The test results shows either simultaneously or parsial, indicates that the variable of technology Orientation characteristics consisting of commitment R & D, technology acquisition and technology application have a significant effect on product quality of Consumer Goods companies. And the result also show that product quality of consumer goods companies with go public status is higher than product quality of the consumer goods companies without go public status.
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Wahyudiono, Wahyudiono. "PENGARUH KARAKTERISTIK ORIENTASI TEKNOLOGI TERHADAP KUALITAS PRODUK DAN PERBEDAAN KUALITAS PRODUK PERUSAHAAN CONSUMER GOODS DI SURABAYA." EKUITAS (Jurnal Ekonomi dan Keuangan) 15, no. 4 (2017): 437. http://dx.doi.org/10.24034/j25485024.y2011.v15.i4.2308.
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The aim of the study is to examine the effect of technology Orientation characteristics (commitment R & D, technology acquisition and technology application) and dummy variable to product quality of Consumer Goods Companies in Surabaya. The population of the study is all Consumer goods (food and beverage companies), which are operated until the end of 2010, and located in Surabaya Industrial Estate Rungkut (SIER), the companies also joined in GAPMMI of East Java branch and received facilities from East Java Board of Investment. This research employs complete enumeration since the number of population is relatively small (29 food and beverage companies), where as the analysis tool is multiple linier regression analysis with independent variable which are quantitative and qualitative (dummy variable). Multiple linier regression is used to analyse the effect of technology orientation characteristics that reflect three factors on product quality. Dummy variable is used to analyse the differences of product quality of Consumer Goods campanies with go public status and without go public status. The test results shows either simultaneously or parsial, indicates that the variable of technology Orientation characteristics consisting of commitment R & D, technology acquisition and technology application have a significant effect on product quality of Consumer Goods companies. And the result also show that product quality of consumer goods companies with go public status is higher than product quality of the consumer goods companies without go public status.
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Malanchuk, T. V., and E. A. Zaitsev. "THE CORRELATION OF THE CATEGORIES OF “QUALITY” AND “SAFETY” OF PRODUCTS." Legal horizons, no. 19 (2019): 74–78. http://dx.doi.org/10.21272/legalhorizons.2019.i19.p74.
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The article analyzes the complex state of the modern legislative regulation of quality and product safety issues in the context of ensuring consumers’ rights to the proper quality of goods (works, services). It is stated that in view of the variety of different properties that make up the notion of quality, the most important are the defects, which are capable of damaging the life, health, or property of the consumer, that is, the defects, which indicate that the goods are dangerous. The safety of goods works, and services as a legal category are of particular importance and is one of the functions of the state to ensure public safety. State measures of influence on manufacturers and sellers of goods, persons who perform work and provide services should be aimed at ensuring the protection of fundamental civil rights. In most cases, these are imperative requirements for safety, which are approved by special legal acts, as well as measures of state supervision and control to ensure the safety of manufactured goods, works, and services. The legislator, when defining security, uses the term “safety of goods (works, services)”, but it would be advisable to carry out graduation of these concepts since the safety of goods is a state of goods that allows it to be sold, used, stored, transported, disposed of without harm for life, health, the property of the consumer and the environment in normal conditions, and the safety of works and services is the quality of protection of the legal rights of the consumer in carrying out the activities of persons who perform work and provide services, danger to life, health, the property should not manifest itself either in their implementation and providing or later. It is noted that quality requirements should be made mandatory when designing production specifications. It is stated that in order to ensure the effectiveness of legal regulation, the safety of a product, work, or service must be considered as a full-fledged property within the legal notion of quality. It is concluded that product safety is an integral feature of any product, work, and service, acting as an integral element of the quality category. Lack of safety features indicates that the product is of poor quality. Keywords: quality, safety, proper quality, improper quality, specifications, consumers.
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YURTSEVEN, Gülten, and Zehra MULUK. "The Practice of Service Quality: Hotel Case." Global Journal of Business, Economics and Management: Current Issues 6, no. 1 (2016): 30. http://dx.doi.org/10.18844/gjbem.v6i1.974.
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The service sector differs from the goods sector with its own characteristics. The service quality has an abstract structure since the services include abstract qualities. Therefore "perceived service quality" term is used instead of the quality of service. Perceived service quality is the perception difference as a result of evaluation process in which the expectations of consumer about performance of service before use and the real service experience after use. Perceived service quality should meet or exceed the expectations of consumer to be considered as satisfactory. The satisfaction from service increases as the service quality increases and thus the demand of consumer to reuse the service increases. That is to say, ensuring the consumer satisfaction in the hotel administration has an important role for consumers to prefer the same enterprise and the enterprise ensuring the consumer satisfaction has a great advantage in competition or keeps itself out of the price competition by increasing its service quality in this sector including significant demand fluctuations. Thus, enterprises ensure the increased efficiency, reduced costs and continuous employment of personnel in the enterprise. Key Words: Total Quality Management (TKY), Hotel administrations, Quality
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Israel, Mark. "Services as Experience Goods: An Empirical Examination of Consumer Learning in Automobile Insurance." American Economic Review 95, no. 5 (2005): 1444–63. http://dx.doi.org/10.1257/000282805775014335.
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Theoretical work on experience goods sets out three empirical questions. How accurate is information at initial purchase? How rapidly do consumers learn from product experiences? And how much impact does learning have on purchase decisions? I answer these questions for the case of automobile insurance, using a panel of 18,595 consumers from one firm. My principal findings are: patterns of consumer departures following claims point to learning; consumers enter the firm overly optimistic about its quality and are generally disappointed by experience; and the impact of learning is mitigated by the slow arrival of claims and the development of lock-in.
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Hardjono, Budiono, and Tan Bee Ying. "Brand Extension of Fast Moving Consumer Goods to Customers’ Perception." TRIKONOMIKA 16, no. 2 (2017): 51. http://dx.doi.org/10.23969/trikonomika.v16i2.714.
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The cost of launching a totally new product or brand is usually very high accompanied by the risk of failure in an overcrowded market. Therefore, brand extension strategy is used due to its built in advantages. This research examined in depth, the factors in a brand extension which influence to customer perception about the existing brand in fast moving consumer goods (FMCG) sector. Four variables such as brand fit, perceived quality, brand familiarity and customer innovativeness, were used to establish the relationship with the customers’ perception. A questionnaire was developed and distributed to 200 respondents from hypermarket FMCG products’ consumers in Melaka city. It was found that in the context of personal hygiene products, only brand fit and perceived quality have a strong influence on the customer perception. Marketer should, however, carefully to evaluate their extension especially for local brand since not all factors in this extension significantly influence the customer perception.
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Maître, M., P. Croüail, V. Durand, J. F. Lecomte, S. Charron, and T. Schneider. "The management of contaminated goods in Japan since the Fukushima accident." Radioprotection 55, no. 1 (2020): 17–28. http://dx.doi.org/10.1051/radiopro/2020003.
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Feedback analyses from Chernobyl and Fukushima post-accident situations have clearly emphasized the importance of management strategies for contaminated goods during the days, months and years after the accident. For instance, following the accident, the management of contaminated goods generally focuses on the implementation of protective actions, radiological countermeasures and the control of radioactivity in foodstuffs, in order to ensure the quality and sales of the food products. Then, issues concerning the loss of image of local products can appear, and subsequent strategies have to be taken to restore the consumer confidence. Based on a literature review and interviews performed between 2016 and 2018 with Japanese stakeholders involved in the Fukushima accident recovery, this paper analyses the strategies for the management of contaminated goods which have been implemented in Japan. Divided into three main parts, this paper highlights how producers/livestock breeders, agricultural cooperatives, consumers and even distributors gradually committed themselves to (i) ensure the radiological quality of products by implementing countermeasures and monitoring systems, (ii) maintain sustainable economic activity by encouraging the resumption of agricultural activities and by deploying various sales strategies and try to (iii) restore consumer confidence by initiating producer/consumer dialogues and promotional actions for local products.
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Nakayama, Makoto. "Exploratory Study on the Stability of Consumer Rationality in Judging Online Reviews." Journal of Electronic Commerce in Organizations 15, no. 1 (2017): 1–22. http://dx.doi.org/10.4018/jeco.2017010101.
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Consumers are often asked valuate the quality of online reviews. However, they often misjudge the true value of reviews because their thoughts on reviews are not well formed with criteria. This exploratory study conducted stylized survey-based experiments using 217 consumers. Consumers typically underestimate the value of reviews because they do not always use valuation criteria when reading reviews. The extent of such underestimations ranges from 12% to 15% for goods with objective attributes like electronic products. In addition, nearly half of the consumers revised their review valuations upon taking a second look at the same review for these goods. Close to one-third of the consumers changed their review valuations for subjective goods like music albums. Such valuation changes are specific to consumer profiles. Their predominant emotional sentiment also has a varying effect on subjective and non-subjective goods.
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Dontsova, O., and G. Sich. "ROLE FORENSIC TRADE ANALYSIS WHILE HEARING CONSUMER PROTECTION CASES." Theory and Practice of Forensic Science and Criminalistics 19, no. 1 (2019): 406–16. http://dx.doi.org/10.32353/khrife.1.2019.32.
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This article content is aimed at characterization of urgent problematic issues, which are connected with determining the place of forensic expertise in cases related to the protection of consumer rights and the development of ways of solving emerging problems. The article emphasizes that in accordance with the current legislation, consumers have the right to protect their rights to the necessary quality, safety of goods and services, as well as the right to compensation for losses caused by goods of inadequate quality, dangerous to life and health, etc. It is determined that the main control in the sphere of trade is exercised by the State Service for Product Safety and Consumer Protection, and it is established that the problems are the inability of this service to carry out an instant check on a consumer complaint of a particular point of sale.
 At the present stage, the problem of citizens' rights including rights in the sphere of consumption, is extremely urgent, because accession of Ukraine to the European Union requires the application of European standards of product quality. In developed country, the consumer is a major player in market relations, which is focused on the production and improvement of the quality of goods and services. The application of sanctions to sellers, manufacturers of poor-quality products does not always give the necessary effect, because usually an unscrupulous manufacturer (seller, executor) pays a fine and continues to provide poor quality services, to supply products that are dangerous to life and health.
 Important factor in improving the quality of products and services provided is the legal knowledge of consumers themselves in protecting their rights. Consumer rights have a prerogative over the rights of sellers and producers, since human life and health under the Constitution of Ukraine is a fundamental value of the state.
 The authors described the actions that the consumer should take to protect their violated rights, and emphasized that in cases where the consumer seeks to restore justice for this issue, he should ask an expert institution to perform a forensic trade research.
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Budianto, Edy, and Diah Ayu Wulandari. "Critical Study of Criminal Aspects of Law Number 8 of 1999 Concerning Consumer Protection." Journal of Law and Legal Reform 1, no. 2 (2020): 333–52. http://dx.doi.org/10.15294/jllr.v1i2.36623.
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Globalization and free trade supported by advances in telecommunications and information technology have expanded the space for the flow of transactions of goods and / or services across national borders, so that the goods and / or services offered vary both in foreign production and production domestic. Such conditions on the one hand have benefits for consumers because consumers' needs for the desired goods and / or services can be met as well as increasingly wide-open freedom to choose various types and quality of goods and / or services in accordance with the wishes and abilities of consumers. The conditions and phenomena can cause the position of businesses and consumers to become unbalanced and consumers are in a weak position. In our daily lives we hear, read and even witness various business practices that are detrimental to consumers. Business practices that are detrimental to consumers are not only carried out by large-scale business actors, but also by medium-sized businesses and small business actors. Violations of consumer rights committed by business actors constitute a potential threat to the welfare of society, due to increased activity of business actors in the production and trade of goods and / or services to meet consumer needs if not monitored and weak law enforcement, consumers will be severely disadvantaged. For this reason, we need to understand the subject of legal protection to consumers through the explanation of Law No. 8 of 1999 concerning Consumer Protection (UUPK), including a study of criminal aspects.
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Chhetri, Ashmita Dahal. "Awareness Level of College Students on Consumer Protection Practices in Chitwan." Journal of Balkumari College 9, no. 1 (2020): 95–100. http://dx.doi.org/10.3126/jbkc.v9i1.30092.
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Any individual who purchases products or services for his personal use is called a consumer. A consumer is one who is the decision maker whether to buy or not to buy an item. And It is true that the consumer is the king of the market, but in reality consumers are treated very badly in the market. The consumers are cheated in different ways by middlemen like adulteration, under-weight of goods, selling goods of inferior quality and duplicated goods, charging higher prices, misleading advertisement in the media, etc. The consumers are not sure of getting qualitative goods as per their demand and price payments. The most important step in consumer education is making them aware about consumer rights and to empower them for self-protection from the different unethical behaviors of the market. Consumer education is an important part of this process. Consumer education at the college level is an important process to enhance the capacity of the youth particularly the students to take the responsibility for their own life, their family, obligations to society and the environment. Consumer education helps the students to participate in the social life, as competent citizens. Students are not only learning about the consumer rights and duties but also teach their parents and the community, thereby they are enriching the society. This research is based on analytical and descriptive research. The method of data collection is based on primary method. The researcher personally involved in the data collection process with the help of structured questionnaire. The method of sampling technique adopted is Convenience sampling. In general, the level of awareness of college students on consumerism is satisfactory. It is found that the practices and behavior during buying process is appreciable.
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Alexseev, Gennadii, Anatoly Khripov, Svetlana Eliseeva, and Alla Smolentceva. "IT in development of express method for consumer goods quality control." IOP Conference Series: Materials Science and Engineering 497 (April 2, 2019): 012105. http://dx.doi.org/10.1088/1757-899x/497/1/012105.
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Imkamp, Heiner. "Should Prices of Consumer Goods Be Better Indicators of Product Quality?" Journal of Consumer Policy 41, no. 1 (2018): 77–81. http://dx.doi.org/10.1007/s10603-018-9367-2.
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Zaychenko, E. A., E. V. Petrenko, V. V. Polyanskaya, and V. N. Parshikova. "Quality and safety of consumer goods: digital transformation of information resources." IOP Conference Series: Earth and Environmental Science 421 (January 7, 2020): 032036. http://dx.doi.org/10.1088/1755-1315/421/3/032036.
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Compton, David A. C., and Senja V. Compton. "Examination of Packaged Consumer Goods by Using FT-Raman Spectrometry." Applied Spectroscopy 45, no. 10 (1991): 1587–89. http://dx.doi.org/10.1366/0003702914335148.
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The feasibility of obtaining FT-Raman spectra of consumer products inside clear polymeric packaging is described. It is possible to obtain high-quality spectra of the sample without removing it from the package, thus enabling quality-control checks to be performed on a final product. Examples are shown for three pharmaceutical preparations and one food product.
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Yasid, Muhammad, Nanci Yosepin Simbolon, Boy Chasea Pasi, and Ricky Pratama Siregar. "PERLINDUNGAN HUKUM TERHADAP KONSUMEN ATAS PRODUK OBRAL DENGAN IKLAN TANPA INFORMASI YANG JELAS." JURNAL RECTUM: Tinjauan Yuridis Penanganan Tindak Pidana 2, no. 2 (2020): 110. http://dx.doi.org/10.46930/jurnalrectum.v2i2.643.
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The existence of a product that is sold on sale can benefit parties, (the businessperson and the consumer). However, the existence of hidden conditions in the sale of products sold on these sales, is clearly very detrimental to consumers. In order to be more attractive to consumers in buying sale products, businesses use advertising facilities but unfortunately, most of these advertisements contain information that is not clear, thus violating the rights of consumers, which in the end, consumers also suffer losses. The results of this study indicate that advertisements without clear information on sale products violate the provisions in Law Number 8 of 1999 concerning Consumer Protection, regulated in Article 11 where business actors in the case of sales made through sale or auction are prohibited from deceiving / misleading consumers by: stating goods as if they meet certain quality standards; does not contain hidden defects; not intending to sell the goods offered but with the intention to sell other goods; does not provide goods in certain quantities and / or sufficient quantities with the intention of selling other goods; and raise prices or tariffs of goods before making a sale. The responsibility of business actors in advertising product sales without clear information is to provide compensation to consumers in the form of refunds or replacement of goods (products) of the same type or equivalent in value to losses suffered by consumers.
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Bartková, Lucia. "How do consumers perceive the dual quality of goods and its economic aspects in the European Union? An empirical study." Problems and Perspectives in Management 17, no. 3 (2019): 382–94. http://dx.doi.org/10.21511/ppm.17(3).2019.31.
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Dual quality goods have been present in Europe for over 30 years. But only recently this problem has become current. More and more EU citizens complain about its presence in the united European market. In several countries, product testing, as well as population opinions, were conducted, but the results were not uniform. The European Commission itself acknowledged the existence of dual quality and began to address it. It has developed a common testing methodology and is also preparing legislative changes. In this respect, the examination of the situation in Slovakia as one of the EU countries is up to date. The aim of this research is to examine the opinions of Slovak consumers on the dual quality of daily consumer goods in the EU and its economic aspects, to compare them with the results from abroad and to formulate conclusions and recommendations. The survey used a questionnaire method, which examined the opinions of Slovak consumers on a sample of 919 respondents. Subsequently, the hypotheses were tested by the binomial test and Pearson correlation coefficient. The study provides an overview of the results of product testing carried out in Slovakia and abroad, as well as the results of a questionnaire survey of the opinions of Slovak consumers and their comparison with abroad. In Slovakia and the Czech Republic, more than 80% of respondents disagree with the existence of dual quality. The results of the study support the demand of Central and Eastern European countries for dual quality in the EU to be banned and eliminated.
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Jacobs, Wenette, Philip N. Stoop, and René Van Niekerk. "Fundamental Consumer Rights Under the Consumer Protection Act 68 of 2008: A Critical Overview and Analysis." Potchefstroom Electronic Law Journal/Potchefstroomse Elektroniese Regsblad 13, no. 3 (2017): 301. http://dx.doi.org/10.17159/1727-3781/2010/v13i3a2692.
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South Africa was in need of a comprehensive framework of legislation, policies and government authorities to regulate consumer-supplier interaction. The Consumer Protection Act 68 of 2008, which was signed by the President of the Republic of South Africa on 29 April 2009 and published in the Government Gazette on 29 April 2009, now provides an extensive framework for consumer protection and aims to develop, enhance and protect the rights of consumers and to eliminate unethical suppliers and improper business practices. Certain areas of the common law regarding consumer rights have been codified by the Act and certain unfair business practices that were previously unregulated are now governed by the Act. The Act has a wide field of application. It applies to every transaction occurring within South Africa for the supply of goods or services or the promotion of goods or services and the goods or services themselves, unless the transaction is exempted from the application of the Act. The Act also specifically regulates aspects of franchise agreements. In terms of the Act, consumers obtain several new rights and some existing rights are broadened and reinforced. These rights are: the right to equality in the consumer market; privacy; choice; disclosure and information; fair and responsible marketing; fair and honest dealing; fair, just and reasonable terms and conditions; and fair value, good quality and safety. The last right in terms of the Act deals with a supplier's accountability to consumers. The authors critically analyse and discuss these rights. It is clear that the Act is written in favour of the consumer. Various provisions of the Act make inroads into the common-law position to strengthen the position of the consumer vis-à-vis the supplier and suppliers are undoubtedly facing an onerous task to prepare to comply, and eventually attempt to comply, with the Act. Although the Act has its own interpretation clause, which provides that it must be interpreted in a manner that gives effect to the purposes of the Act, the Act poses many uncertainties and interpretational and practical challenges. Many questions are therefore raised, some of which remain unanswered. These questions illustrate some of the uncertainties concerning the scope and possible interpretation of the fundamental consumer rights.
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Roozmand, Omid, and DG Webster. "Consumer Choice and Aggregate Demand." International Journal of Agent Technologies and Systems 6, no. 4 (2014): 1–18. http://dx.doi.org/10.4018/ijats.2014100101.
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Satisficing behavior is one of the most important subjects in consumer behavior studies. Satisficing consumers select any affordable bundle of items with utility larger than their satisfaction threshold. This contrasts to maximizing behavior, where the consumer selects the bundle of items with the highest possible utility within his or her budget constraint. Authors hypothesize that, all else equal, satisficers will purchase more goods overall when compared with maximizers. Furthermore, satisficers will also purchase more disposable rather than durable goods because they are less concerned with maximizing the total value of their purchases. To test these hypotheses, an agent-based model of consumer behavior has been developed that allows for decision making based on either satisficing or maximizing rules. Satisficer agents use a modified genetic algorithm to find a satisficing bundle. Maximizer agents apply dynamic programming to find the best bundle of items. The aggregated results of consumer agents' purchases support aforementioned hypotheses when consumers select from three types of products: 1) cheap disposable, 2) cheap durable, and 3) expensive durable. The hypotheses also hold when a more realistic set of items is constructed based on the common economic assumption that supply curves are upward sloping. In this latter case, consumers choose bundles from a total of 5 types of items, each of which differs in price, quality, and durability.
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Ulum, Miftahul, and Atika Ulfia Adlina. "Metodologi Studi Islam (Prinsip-Prinsip Konsumsi Keluarga Dalam Islam)." Nizham Journal of Islamic Studies 8, no. 02 (2020): 191. http://dx.doi.org/10.32332/nizham.v8i02.2699.
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From the point of view of an economist, an individual is only considered "rational" if he tries to achieve his economic objectives in as many ways as possible. A rational consumer, for example, is a consumer who is trying to maximize satisfaction from the activity of its use. This is because the satisfaction to be achieved is not limited while the resources or capabilities that exist in these consumers in an effort to achieve that satisfaction is limited. As a result, humans are forced to search for and choose the best rules in their paradigm as an effort to seek the highest satisfaction. Therefore, if humans do not make efforts in the framework of the paradigm as mentioned then it will be considered "irrational". However, when referring to Western economic theory, consumer satisfaction depends only on the physical value of the goods used. A consumer will be able to add satisfaction if he can consume wealth as much as possible and with the best quality too. Among the examples of items that are commonly consumed are rice, bread, khamar, clothes, household utensils, and so on. The actions of a Muslim consumer can be considered irrational by Western economists if they assume that satisfaction can only be achieved from the physical value in the consumption activity of a good. If satisfaction is no longer limited to physical value but also includes the spiritual value of the item, then actually the Muslim consumer is still rational because he is still trying to maximize the level of satisfaction in a broader sense. Therefore, Madinah residents who discard khamar as mentioned in this article are actually still behaving rationally based on the values and principles they believe in.
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Yakovlev, Andrey, Anna Chernikova, Maria Livintsova, and Tatiana Lebedeva. "Improving the quality management system of goods and services based on the Blockchain concept implementation and quality assessment in the digital economy." E3S Web of Conferences 135 (2019): 03082. http://dx.doi.org/10.1051/e3sconf/201913503082.
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When studying the development of the modern consumer market in Russia, a large number of low-quality goods and services remains constant. All this is fixed, despite the significant amount of domestic and international standards of the market system of accreditation and certification of the production processes of goods and services that are used in our country. It casts doubt on the feasibility of using quality management systems in Russia based on ISO 9000 due to their low efficiency. This requires the creation of a more advanced quality management system and the introduction into everyday practice of an effective mechanism that excludes the possibility of low-quality goods and services appearing on the markets. Based on systematic analysis of the reviewed literature the paper shows that organizations are not interested in providing consumer goods with the required quality, and the costumer himself cannot get an objective view of the real quality of the goods or services offered to him. The paper shows the need to create equal information conditions for all market participants from producer to consumer to optimize quality management systems. In conditions of the transition to digital economy concepts, the economic practice proves the effectiveness of the “Distributed registry” technology application. The possibility of falsifying information is extremely difficult. It is the basis for solving the problem of reducing transaction costs and, as a consequence, the management mechanism formation within the quality management systems.
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Ren, Guo Can. "Data Mining and Heuristic Algorithm for Electronic Commerce." Advanced Materials Research 143-144 (October 2010): 472–76. http://dx.doi.org/10.4028/www.scientific.net/amr.143-144.472.
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Electronic commerce is becoming increasingly important in business, but lack of intention to purchase has become a main barrier in the development of electronic commerce. Thus, effective measures are needed to promote consumers’ intentions to purchase in online consumer to consumer stores. This paper will discuss issues about goods delivery cost and delivery quality in E-commerce. According to the result of research, the paper predicts the future development trend of China E-commerce.
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Szymanowski, Maciej, and Els Gijsbrechts. "Patterns in consumption-based learning about brand quality for consumer packaged goods." International Journal of Research in Marketing 30, no. 3 (2013): 219–35. http://dx.doi.org/10.1016/j.ijresmar.2013.01.004.
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Bartkova, Lucia, and Mária Sirotiaková. "Dual quality and its influence on consumer behaviour according to the income." SHS Web of Conferences 92 (2021): 06001. http://dx.doi.org/10.1051/shsconf/20219206001.
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Research background: Dual quality occurred in natural way after fall of Communism. Global producers from Western countries had to adapt formulas and composition of their products to living standards in countries of former soviet bloc. Purpose of the article: But present situation is different, living standards equalize, people travel, they purposely buy abroad, and they discover that international goods known from home shops have different attributes – composition, colour, aroma or density of product – in the same or very similar package in foreign countries. In Slovak Republic, there was missing a research of consumers´ opinions in context of dual quality as global problem. Methods: We conducted such research by questionnaire method on the sample of 987 Slovak respondents. Because dual quality is connected to many goods and besides different attributes also price is different many times, we were interested how is this problem perceived by consumers with different income. We divided respondents in our research into three groups according to the monthly income of household: low, middle and high income. Findings & Value added: According to the results, consumers with high income perceive problem of dual quality more, they are more interested to be informed about this problem and they are also more willing to share their own experiences with dual quality. On the other side, consumers with low income more changed their consumer behaviour due to information about dual quality. This article brings results of unique research and brings proposals for improving of the situation about dual quality in Slovakia with respect to incomes of consumers.
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Annette Burnsed, Katherine, and Nancy J. Hodges. "Home furnishings consumption choices: a qualitative analysis." Qualitative Market Research: An International Journal 17, no. 1 (2014): 24–42. http://dx.doi.org/10.1108/qmr-11-2011-0022.
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Purpose – The purpose of this study was to analyze the role of consumer perceived value relative to home furnishing case good (i.e. furniture made of wood and not upholstered) consumption choices. Design/methodology/approach – A qualitative approach to data collection and interpretation was used. A semi-structured depth-interview and focus group schedule was created based on an extant review of literature and consisted of open-ended questions about shopping for and purchasing home furnishings case goods. Findings – A thematic interpretation of interviews and focus groups led to the development of emergent themes: the key factors influencing participant's value perceptions were quality, comfort, and price; participants decorated first for themselves; a welcoming, attractive environment for family and friends/guests was important; and desires and wants were more salient than needs. Themes were then categorized according to Sheth, Newman, and Gross' five consumption value dimensions. Research limitations/implications – Limitations of the study include a focus on Southeastern US consumers and a focus on home furnishings case goods. Practical implications – Although the findings of this research are market specific, they have important implications for the home furnishings case goods industry. Overall, this study provides product developers, manufacturers, and marketers with a greater understanding of the home furnishings case goods consumer, which could allow sellers to create lead times and provide consumers with more tailored offerings/selections that would better suit their needs and desires. Originality/value – This paper offers insight into the role of consumer perceived value relative to home furnishing consumption choices to product developers, manufacturers, and marketers.
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Odilova, Sitora. "ANALYSIS OF COMPETING BRANDS BY CLASSIFICATION OF CONSUMER GOODS, BRAND ADVANTAGES IN THE JUICE MARKET." INNOVATIONS IN ECONOMY 11, no. 3 (2020): 71–79. http://dx.doi.org/10.26739/2181-9491-2020-11-10.
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The aim of this study is to study the influence of various characteristics of the FMCG juice market, such as price, quality, taste, advertising, packaging and color, on consumer consumer behavior. The world as well as the juice market in Uzbekistan is briefly described. Consumer preferences and attitudes towards juices in the country are comparable among competing companies. Consumer preferences by brands are analyzed. It found that specific characteristics of a product areimportant indicators of consumer demand.
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Petrović, Gordana, Darjan Karabašević, Gabrijela Popović, Gordana Tomić, and Pavle Radanov. "The research of consumers and their habits in the organic products market." Ekonomija: teorija i praksa 14, no. 2 (2021): 101–18. http://dx.doi.org/10.5937/etp2102101p.
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It is important for every consumer that the product he consumes is of good quality and safe for his health. An organic product for the consumer means quality and health. It is of crucial importance to look into the the organic food market, and based on that determine what the goals are and create a strategy to achieve the set goals. The organic market is the main source of information for organic food producers. Before organic products are being placed on the market, the target group of consumers to whom the marketing mix will be directed should be determined on the basis of information from the market. Various surrounding impulses affect consumer behavior, so it is necessary to continuously monitor all important factors, in order to meet consumer demands in a timely manner. Consumer behavior in the market is the result of the tendency of consumers to best meet their needs and desires. The goal of the research is why and how consumers buy and consume certain products, respectively, what are the motives for their purchase. The research was conducted in the period from September until December 2020. on the sample 250 respondents in the territory Republic Serbia. Field research was conducted through a questionnaire consisting of seven question and based on the answers received, the results were processed. The most important indicators of this research are that consumers are less likely to buy organic products due to the lower purchasing power of the population, but also insufficient information, and the main motive for buying is that organic products are healthy products.
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Swapna Chander, T., and Anil Karanjkar. "A Study on the Strategies and Practices Adopted by Consumer Cooperative Store for Sustainable and Resilient Society: A Case of Bharati Madhyawarti Sahakari Grahak Bhander Ltd." Shanlax International Journal of Management 7, no. 1 (2019): 9–24. http://dx.doi.org/10.34293/management.v7i1.544.
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Historically, the Indian retail sector has been dominated by small independent players such as traditional, small grocery stores and others. Especially Consumer cooperatives played a vital role to safeguard the consumers from the charge of intermediaries and to provide quality goods to consumers in the desired quantity and at reasonable prices. Recently organized, multi-outlet retail concept has gained acceptance and has since then accelerated. Information Communication Technology has also transformed the consumer buying behavior. Indian cities are witnessing a paradigm shift from traditional forms of retailing into a modem organized sector. In spite of several obstacles, there are some consumer cooperatives which have withstood and recovered from difficult conditions to stay in competition and performing well. Bharati Madhyawarti Sahakari Grahak Bhander Ltd is one such Consumer Cooperative store which is battling with modern retail environment. This study brings out the strategies and practices of Bharati Consumer Cooperative store to be sustainable and resilient. The study also analyzes the customer’s perception towards the consumers’ cooperative store and identifies the Store Choice Behaviour among the Consumers.
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Moiseeva, Tatiana, and Yuri Myatishkin. "Intersubjective principle of innovative development of regions management." SHS Web of Conferences 94 (2021): 01024. http://dx.doi.org/10.1051/shsconf/20219401024.
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Sustainable development of regions should ultimately lead to the renewal and expansion of consumer goods. Their quality influence the growth of living standard. In modern society, the main emphasis is placed on the emergence of innovations in the production process. In this regard, innovative development is seen as a means to make profit. At the same time, the connection with the broad interests of consumers is lost. Attention is turned to the increasing of the ability of goods to perform the purpose they were created for. Comprehensive formulation of tasks for business on the part of consumers should become the primary source for the goods design and the direction of technological development of production. In this regard, a new understanding of innovative idea as a result of the joint resolution of a problem situation by actors who are aware of themselves within the problem situation is proposed. The formation of territorial consumer cooperatives of the new type as a means of realizing a subject-oriented approach to innovative development is proposed.
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Knopoff, Damian, Valeria Secchini, and Pietro Terna. "Cherry Picking: Consumer Choices in Swarm Dynamics, Considering Price and Quality of Goods." Symmetry 12, no. 11 (2020): 1912. http://dx.doi.org/10.3390/sym12111912.
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This paper proposes a further development of the mathematical theory of swarms to behavioral dynamics of social and economic systems, with an application to the modeling of price series in a market. The complexity features of the system are properly described by modeling the asymmetric interactions between buyers and sellers, specifically considering the so-called cherry picking phenomenon, by which not only prices but also qualities are considered when buying a good. Finally, numerical simulations are performed to depict the predictive ability of the model and to show interesting emerging behaviors, as the coordination of buyers and their division in endogenous clusters.
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Yu, Man, Laurens Debo, and Roman Kapuscinski. "Strategic Waiting for Consumer-Generated Quality Information: Dynamic Pricing of New Experience Goods." Management Science 62, no. 2 (2016): 410–35. http://dx.doi.org/10.1287/mnsc.2014.2134.
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