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1

Steffen, Grant E. "Quality Medical Care." JAMA 260, no. 1 (July 1, 1988): 56. http://dx.doi.org/10.1001/jama.1988.03410010064036.

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2

Torralba, Karina Marianne D., and James D. Katz. "Quality of medical care begins with quality of medical education." Clinical Rheumatology 39, no. 3 (January 4, 2020): 617–18. http://dx.doi.org/10.1007/s10067-019-04902-w.

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3

Burney, Richard E. "Oversight of Medical Care Quality:." Journal of Medical Regulation 101, no. 4 (December 1, 2015): 8–15. http://dx.doi.org/10.30770/2572-1852-101.4.8.

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Not long after physicians began to gather in organized groups and form professional societies in the 19th century, it became clear that education, training and practices were highly variable and that oversight to prevent outright quackery was needed. Although the situation is quite different today, experience has shown that continued oversight of medical care is still necessary. Some modern physicians may allow their knowledge, skills, and practices to become out of date, resulting in ineffective, unnecessary and expensive care. They may engage in any number of unprofessional behaviors, ranging from substance abuse to billing and insurance fraud, leading to disciplinary actions by external agencies. That said, providing oversight in today's highly complex health care delivery system is not a simple task to accomplish. Many rules, regulations, structures and processes have been put into place, all trying to ensure that medical care is safe, affordable and of high quality. This essay briefly describes the history and evolution of medical oversight — from its relatively simple beginnings in licensing and accreditation initiated over a century ago to the multiplex of oversight programs currently in place — including a look at some of the new, innovative and data-driven approaches being used today.
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4

Obstbaum, Stephen A. "The quality of medical care." Journal of Cataract & Refractive Surgery 19, no. 3 (May 1993): 331. http://dx.doi.org/10.1016/s0886-3350(13)80300-8.

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5

Caper, Philip. "Defining Quality in Medical Care." Health Affairs 7, no. 1 (January 1988): 49–61. http://dx.doi.org/10.1377/hlthaff.7.1.49.

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6

FOWKES, F. G. R. "Quality control of medical care." Medical Education 20, no. 1 (January 1986): 69–74. http://dx.doi.org/10.1111/j.1365-2923.1986.tb01046.x.

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7

Gray, J. A. M. "Quality Assurance in Medical Care." Quality and Safety in Health Care 3, no. 4 (December 1, 1994): 230–31. http://dx.doi.org/10.1136/qshc.3.4.230-a.

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8

Steffen, G. E. "Quality medical care. A definition." JAMA: The Journal of the American Medical Association 260, no. 1 (July 1, 1988): 56–61. http://dx.doi.org/10.1001/jama.260.1.56.

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9

Black, Nick. "Quality assurance of medical care." Journal of Public Health 12, no. 2 (1990): 97–104. http://dx.doi.org/10.1093/oxfordjournals.pubmed.a042538.

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10

Pollock, Allyson. "Quality assurance of medical care." Journal of Public Health 13, no. 3 (August 1991): 226–27. http://dx.doi.org/10.1093/oxfordjournals.pubmed.a042623.

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11

Grishina, Ekaterina Pavlovna, Svetlana Valentinonva Shiryaeva, Natalia Aleksandrovna Sheiafetdinova, and Andrey Aleksandrovich Solovyev. "Forensic Medical Examination of the Quality of Medical Care: Legal, Methodological and Ethical Issues." International Journal of Psychosocial Rehabilitation 23, no. 4 (December 20, 2019): 668–79. http://dx.doi.org/10.37200/ijpr/v23i4/pr190400.

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12

Chillala, Jay, and Alan Sinclair. "Quality of Medical Care in British Care Homes." Journal of the American Medical Directors Association 10, no. 4 (May 2009): 223–25. http://dx.doi.org/10.1016/j.jamda.2009.01.001.

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13

Kumar, P. Dileep. "Integrated Medical Groups and Higher-Quality Medical Care." Annals of Internal Medicine 147, no. 2 (July 17, 2007): 147. http://dx.doi.org/10.7326/0003-4819-147-2-200707170-00020.

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14

Mehrotra, Ateev, Arnold M. Epstein, and Meredith B. Rosenthal. "Integrated Medical Groups and Higher-Quality Medical Care." Annals of Internal Medicine 147, no. 2 (July 17, 2007): 147. http://dx.doi.org/10.7326/0003-4819-147-2-200707170-00021.

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15

Organ, PJ. "Quality assessment and medical care evaluation." Journal of the American Podiatric Medical Association 78, no. 6 (June 1, 1988): 320–27. http://dx.doi.org/10.7547/87507315-78-6-320.

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16

DONABEDIAN, AVEDIS. "Evaluating the Quality of Medical Care." Milbank Quarterly 83, no. 4 (November 9, 2005): 691–729. http://dx.doi.org/10.1111/j.1468-0009.2005.00397.x.

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17

Snell, Jackie. "Patients' Assessment of Medical Care Quality." Hospital Topics 74, no. 2 (April 1996): 38–43. http://dx.doi.org/10.1080/00185868.1996.11736056.

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18

Keller, Robert B., Eileen Griffin, Ellen Jane Schneiter, David E. Wennberg, and Ronald Russell. "Searching for Quality in Medical Care." Journal of Ambulatory Care Management 25, no. 1 (January 2002): 63–79. http://dx.doi.org/10.1097/00004479-200201000-00010.

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19

Holland, Walter. "Measuring the Quality of Medical Care." Journal of Health Services Research & Policy 14, no. 3 (July 2009): 183–85. http://dx.doi.org/10.1258/jhsrp.2009.009012.

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20

Grol, Richard. "Improving the Quality of Medical Care." JAMA 286, no. 20 (November 28, 2001): 2578. http://dx.doi.org/10.1001/jama.286.20.2578.

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21

Mechanic, David. "Replicating High-Quality Medical Care Organizations." JAMA 303, no. 6 (February 10, 2010): 555. http://dx.doi.org/10.1001/jama.2010.100.

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22

Saper, Clifford B. "What is quality in medical care?" Annals of Neurology 77, no. 6 (May 27, 2015): 909–10. http://dx.doi.org/10.1002/ana.24435.

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23

Black, Nick. "Quality assurance of medical care: reply." Journal of Public Health 13, no. 3 (August 1991): 227. http://dx.doi.org/10.1093/oxfordjournals.pubmed.a042624.

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24

Waxman, Henry A. "Medical Malpractice and Quality of Care." New England Journal of Medicine 316, no. 15 (April 9, 1987): 943–44. http://dx.doi.org/10.1056/nejm198704093161511.

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25

Syhyda, Liubov, Paulína Srovnalíková, and Alla Onda. "Estimation Of Quality Of Medical Care." Health Economics and Management Review 1, no. 1 (2020): 93–105. http://dx.doi.org/10.21272/hem.2020.1-09.

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This paper summarizes the arguments and counterarguments within the scientific discussion on the issue of quality of medical care. The main purpose of the research is to analyze the quality of medical care in dispensary №1 of municipal non-profit enterprise «Shostka city center of primary health care» and determine recommendations for its improvement in the context of «MEDSTAR» medical information system implementation. The research methods authors used in the article were systematic analysis, comparative research, and patients’ survey. As the information sources, the authors used internal documentation of the dispensary № 1 (data for September 2018) and its electronic documentation from the MEDSTAR medical information system (data for September 2020). First, the authors analyzed and compared the number of patients who visited the dispensary №1, and the number of patients visited by doctors at home in September 2020 and September 2018. Second, the authors determined the number of referrals for examination issued to patients in September 2020 and September 2018. Third, the authors surveyed the patients on their satisfaction with the quality of medical care. The results of the research showed that the total number of patients’ visits at the dispensary №1 decreased by 32.4%, and the rate of home visits decreased by 5.12% in September 2020 compared to September 2018. The same situation is with the number of referrals for examination. In September 2018 763 patients got referrals for further examinations, and in September 2020 the number of referrals was 169. The survey showed that patients are dissatisfied with some aspects of the quality of medical care, particularly, with the automation of medicine, focus of medicine, as well as with the conditions of appointment and accessibility of conventional medical services. In total, the results of the research helped to highlight problems in the work of family doctors caused by healthcare reform and medical information systems implementation which reduce the quality of medical care. The recommendations for problems solving were suggested. The authors’ research will be useful for further research in the quality of medical care.
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26

Nazarenko, G. В. "Quality of medical care in Russia." Clinical Medicine (Russian Journal) 99, no. 5-6 (December 1, 2021): 383–87. http://dx.doi.org/10.30629/0023-2149-2021-99-5-6-383-387.

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The system of providing medical care belongs to the sphere of economic activity referred to as «range of services» in Russia.The main criterion in the provision of services is the receipt of the final intended effect, which fully satisfies the customer of this service. If the final intended effect is not achieved, then this service cannot be considered as completed.In medical care, there is no final guaranteed result. The purpose of providing medical care is the very process of its provision.The intended result of treatment cannot be guaranteed, but the provider of medical care is obliged to apply all their experience and knowledge to achieve the most useful effect for the patient.Russian legislation provides for the evaluation of the quality of medical care based on the final effect. This approach to solving the issue of medical care improvement quality does not allow the healthcare in Russia to adequately develop since the main emphasis is placed on the administrative command system of control and motivation of doctors to their work. The openness of the medical community to the society leads to an inadequate evaluation of the inevitable medical failures, complications and problems in the field of medical treatment. The absence of medical practice institution in Russia and the prevalence of hired labor of doctors deprive the medical community of one of the main criteria for the development of medicine — the discretion, provided personal responsibility before a patient. In fact, it is impossible to receive high quality medical care under circumstances where a physician is only a hired "addition" to the material and technical base of a medical institution.The solution to the above problems can be found on condition of separating healthcare in Russia into a special sphere of economic activity with its own legal determination, structure, management, legislation. It is necessary to isolate medical community from society as much as possible, to limit free access to special information for public inspection and non-expert accusations. We should rely on the development of medical practice in the country as it fullestly reflects doctor's competence independent on the will of the employer.
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27

Icenhour, Mary L. "Quality Interpersonal Care." AORN Journal 47, no. 6 (June 1988): 1414–19. http://dx.doi.org/10.1016/s0001-2092(07)66317-0.

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28

Coombe, E., B. Lumb, K. Luke, and C. Doherty. "G562(P) Medical productivity: quality care and quality training." Archives of Disease in Childhood 100, Suppl 3 (April 2015): A252.2—A253. http://dx.doi.org/10.1136/archdischild-2015-308599.511.

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29

Noel, Margaret A., Thomas S. Kaluzynski, and Virginia H. Templeton. "Quality Dementia Care." Journal of Applied Gerontology 36, no. 2 (July 9, 2016): 195–212. http://dx.doi.org/10.1177/0733464815589986.

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Absent a cure or effective disease modifying treatment for dementia, developing cost-effective models of care that address the needs of caregivers alongside the medical management of the disease is necessary to maximize quality of care, address safety issues, and enhance the patient/caregiver experience. MemoryCare, a community-based non-profit organization, has 15 years of experience delivering a medical and care management model for persons with Alzheimer’s disease and other types of dementia. Designed to supplement primary care services, the average annual cost-per-patient is US$1,279. Observational data on 967 patients and 3,251 caregivers served by the program in 2013 reveal high levels of satisfaction, increased dementia-specific knowledge, improved perceived ability to manage challenging behavioral aspects of dementia, and lengthened perceived time in the home setting. Data suggest lower hospitalization rates and related cost savings. These findings warrant a further study of broader integration of caregivers into clinical care models for persons with dementia.
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30

Melik-Guseinov, D. V., V. Emanuel, L. A. Khodyreva, P. S. Turzin, and A. Emanuel. "Quality management system of medical care in medical organization." Medical alphabet 1, no. 15 (November 29, 2019): 53–56. http://dx.doi.org/10.33667/2078-5631-2019-1-15(390)-53-56.

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The problem of assessing and improving the quality of medical care in a medical organization is considered. Analyzed the management of medical organization processes. A scheme for managing these processes, a list of regulatory documents, types and methods for monitoring the effectiveness of their implementation are presented. Formed groups of criteria used to assess the quality of the medical organization. It is argued that the introduction of a quality management system for the provision of medical care in a medical organization increases the efficiency of its activities.
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31

Spurgeon, Peter, John Clark, and Rowan Wathes. "Medical engagement and improving quality of care." Future Hospital Journal 2, no. 3 (October 2015): 199–202. http://dx.doi.org/10.7861/futurehosp.2-3-199.

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32

Fukui, Tsuguya, Yasutsuna Sasaki, Hisayuki Shinya, Kazuto Ito, and Hironori Ezaki. "Patient Safety and Quality of Medical Care." Nihon Naika Gakkai Zasshi 101, no. 12 (2012): 3491–504. http://dx.doi.org/10.2169/naika.101.3491.

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33

Kochoubey, A. V., V. V. Kochubey, and A. G. Lastovetsky. "ICF and the quality of medical care." Journal of Clinical Practice 9, no. 4 (December 15, 2018): 84–89. http://dx.doi.org/10.17816/clinpract9484-89.

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Based on the content analysis of classical works on the quality of medical care, ICF, organization management, the synthesis was performed for of the efficiency criteria at the physician level, the prospects for using classification to improve the quality of medical care and the principles of using ICF to assess the quality of medical care.
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34

SCHNEIDER, MARY ELLEN. "Medical Home Improves Patient Quality of Care." Skin & Allergy News 38, no. 9 (September 2007): 73. http://dx.doi.org/10.1016/s0037-6337(07)70753-2.

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35

Van Osdol, William, and Philip E. Johnsfon. "Quality Medical Records for Primary Care Centers." Journal For Healthcare Quality 14, no. 2 (March 1992): 44–45. http://dx.doi.org/10.1097/01445442-199203000-00014.

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36

Lin, Binshan, and David R. Brian. "Quality management in veterinary medical health care." Total Quality Management 7, no. 5 (October 1996): 451–58. http://dx.doi.org/10.1080/09544129610577.

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37

Holroyd, B. R. "Medical control. Quality assurance in prehospital care." JAMA: The Journal of the American Medical Association 256, no. 8 (August 22, 1986): 1027–31. http://dx.doi.org/10.1001/jama.256.8.1027.

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38

Moran, Mark. "Quantity of Medical Care Doesn’t Guarantee Quality." Psychiatric News 38, no. 6 (March 21, 2003): 11–13. http://dx.doi.org/10.1176/pn.38.6.0011.

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39

Hansson, Johan. "Quality in health care: medical or managerial?" Managing Service Quality: An International Journal 10, no. 2 (April 2000): 78–81. http://dx.doi.org/10.1108/09604520010318254.

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40

BLACK, N. "Medical litigation and the quality of care." Lancet 335, no. 8680 (January 1990): 35–37. http://dx.doi.org/10.1016/0140-6736(90)90151-t.

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41

Long, Kevin Jay. "Quality Medical Care, Physicians, and Risk Managers." Archives of Pediatrics & Adolescent Medicine 151, no. 6 (June 1, 1997): 635. http://dx.doi.org/10.1001/archpedi.1997.02170430101026.

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42

Leino-Kilpi, Helena, and Jaana Vuorenheimo. "Perioperative Nursing Care Quality." AORN Journal 57, no. 5 (May 1993): 1061–71. http://dx.doi.org/10.1016/s0001-2092(07)67313-x.

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43

Seifert, Patricia C. "Measuring Ambulatory Care Quality." AORN Journal 88, no. 3 (September 2008): 351–53. http://dx.doi.org/10.1016/j.aorn.2008.08.004.

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44

Eddy, David M., and John Billings. "The Quality of Medical Evidence: Implications for Quality of Care." Health Affairs 7, no. 1 (January 1988): 19–32. http://dx.doi.org/10.1377/hlthaff.7.1.19.

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45

Ritchie, Christine S., Bruce Leff, Sarah K. Garrigues, Carla Perissinotto, Orla C. Sheehan, and Krista L. Harrison. "A Quality of Care Framework for Home-Based Medical Care." Journal of the American Medical Directors Association 19, no. 10 (October 2018): 818–23. http://dx.doi.org/10.1016/j.jamda.2018.05.020.

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46

Pascarelli, Emil, and Anthony Ciorciari. "Pre-Hospital Care Quality Program." Prehospital and Disaster Medicine 1, S1 (1985): 48–51. http://dx.doi.org/10.1017/s1049023x00043752.

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Paramedic units have awakened a new concept in prehospital care in the USA. New emergency medical services (EMS) administrations, better educated personnel, and mass public awareness through media events have all contributed to the change.Operational changes designed to tighten control of the emergency medical technician (EMT) and paramedic came about through deployment of ambulances and categorization and designation of emergency hospitals. Clinical changes have given the EMS responder, particularly the paramedic, a great deal of freedom in the care given to patients. The paramedic, who uses subjective criteria, can administer care ranging from Standard First Aid to advanced cardiology. Subjective control should be rigid for the EMT or paramedic, when cognitive abilities include only knowledge, comprehension and application, but not for those who have had a chance to exercise analytic and synthetic skills in pre-hospital training programs.
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47

Camacho, Luiz Antonio Bastos, and Haya Rahel Rubin. "Reliability of medical audit in quality assessment of medical care." Cadernos de Saúde Pública 12, suppl 2 (1996): S85—S93. http://dx.doi.org/10.1590/s0102-311x1996000600009.

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Medical audit of hospital records has been a major component of quality of care assessment, although physician judgment is known to have low reliability. We estimated interrater agreement of quality assessment in a sample of patients with cardiac conditions admitted to an American teaching hospital. Physician-reviewers used structured review methods designed to improve quality assessment based on judgment. Chance-corrected agreement for the items considered more relevant to process and outcome of care ranged from low to moderate (0.2 to 0.6), depending on the review item and the principal diagnoses and procedures the patients underwent. Results from several studies seem to converge on this point. Comparisons among different settings should be made with caution, given the sensitivity of agreement measurements to prevalence rates. Reliability of review methods in their current stage could be improved by combining the assessment of two or more reviewers, and by emphasizing outcome-oriented events.
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48

Banta, H. D., and W. T. van Beekum. "THE REGULATION OF MEDICAL DEVICES AND QUALITY OF MEDICAL CARE." International Journal for Quality in Health Care 2, no. 2 (June 1, 1990): 127–36. http://dx.doi.org/10.1093/intqhc/2.2.127.

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49

Pintal-Ślimak, Monika, Makandjou-Ola Eusebio, and Mirosława Pietruczuk. "Quality in health care." Diagnostyka Laboratoryjna 54, no. 3 (September 20, 2018): 197–200. http://dx.doi.org/10.5604/01.3001.0013.7718.

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The purpose of the article is to present quality and its importance in healthcare. The article provides the definition of quality in reference to healthcare. In this paper, we concentrate on three dimensions of quality of medical services and its shaping factors. The principles of building a quality management system which remains the basis of quality standards in health care are presented.
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50

Bener, Abdulbari, Mariam Abdulmalik, Mohammed Al-Kazaz, Abdul-Ghani Mohammed, Rahima Sanya, Sara Buhmaid, Munjid Al-Harthy, and Mahmoud Zirie. "Medical Audit of the Quality of Diabetes Care." Journal of Primary Care & Community Health 3, no. 1 (October 14, 2011): 42–50. http://dx.doi.org/10.1177/2150131911414063.

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Objective: To assess the quality of diabetes care provided to patients attending primary care settings and hospitals in the State of Qatar. Design: Observational cohort study. Setting: The survey was carried out in primary health care centers and hospitals. Subjects and Methods: The study was conducted from January 2010 to August 2010 among diabetic patients attending primary health care centers and hospitals. Among the patients participating, 575 were from hospitals and 1103 from primary health care centers. Face-to-face interviews were conducted using a structured questionnaire including sociodemographic, clinical, and satisfaction score of the patients. Results: The mean age of the primary care diabetic patients was 46.1 ± 15.1 years and 44.5 ± 14.8 years for hospital patients ( P = .03). There was a significant difference observed in terms of age group, gender, marital status, occupation, and consanguinity of the diabetic patients in both medical settings ( P < .001). Overweight was less prevalent in primary care patients than in hospital diabetes mellitus patients (40.4% vs 46.4%). A significant variation was observed in the mean values of blood glucose (−0.76), HbA1C (−0.78), LDL (−0.01), albumin (−0.37), bilirubin (−0.76), and triglyceride (−0.01) in primary care patients compared to the mean values of the preceding year. Overall, complications were lower in primary care diabetic patients, and patients attending primary care were more satisfied with the diabetes care. Conclusion: The present study revealed that in general, primary health care provided a better quality of care to diabetic patients compared to that of hospitals. Also, primary care patients had a better satisfaction score towards diabetes care.
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