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Journal articles on the topic 'Quality of PHC services'

Author: Grafiati

Published: 5 June 2025

Last updated: 16 July 2025

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1

Rexhepi, Ilir, Naim Ismajli, and Gezim Shabani. "Measuring the perception of quality management primary healthcare services through SERVQUAL model." Corporate Governance and Organizational Behavior Review 6, no. 3 (2022): 97–111. http://dx.doi.org/10.22495/cgobrv6i3p9.

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The quality of healthcare is more difficult to identify than other services because it is the clients themselves and their quality of life that gets evaluated (Eiriz & Figueiredu, 2005). The main aim of this study is to investigate people’s perceptions and expectations regarding the quality of services in primary health care (PHC) in Kosovo. A national level survey provides baseline findings intuitively understandable to policymakers on the expectations — perceptions of the quality of services at the PHC level and identifying the quality gap between the expectations and perceptions in all

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Okeke, H. C., P. Bassey, O. A. Oduwole, and A. Adindu. "Client characteristics and satisfaction with the quality of primary health-care services in Calabar, Nigeria." Calabar Journal of Health Sciences 3 (February 4, 2020): 1–8. http://dx.doi.org/10.25259/cjhs_4_2019.

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Different mix of clients visit primary health care (PHC) facilities, and the quality of services is critical even in rural communities. The study objective was to determine the relationship between socio-demographic characteristics and client satisfaction with the quality of PHC services in Calabar Municipality, Cross River State, Nigeria. Specifically to describe aspects of the health facilities that affect client satisfaction; determine the health-care providers’ attitude that influences client satisfaction; and determine the socio-demographic characteristics that influence client satisfacti

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Fiona, Atim, Frank Kiyinji, Faustino Orach-Meza, and Rose Clarke Nanyonga. "Primary Healthcare Services and Health-Related Quality of Life of Older Persons with Non-Communicable Diseases: A Narrative Literature Review." International Journal of Global Health 2, no. 2 (2024): 27–35. http://dx.doi.org/10.14302/issn.2693-1176.ijgh-24-5233.

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In response to the rising burden of non-communicable disease (NDC), the World Health Organization (WHO) developed tools to enable early detection and management of NCDs in Primary Healthcare centers (PHC). Globally, the prevalence of NCDs remains alarmingly high with 41 million deaths annually. Of these, 17 million people die before the age of 70, and 86% of these premature deaths occur in low-and middle-income countries. This narrative review aimed to assess the effect of PHC services on health-related quality of life (HRQoL) of older persons with NCDs, to critically analyze the potential of

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Salasim, Nurulsiam Siwa, Rina Waty Sirait, and Masrida Sinaga. "Hubungan Mutu Pelayanan dengan Tingkat Kepuasan Pasien Rawat Inap di Puskesmas Pasir Panjang Kota Kupang." Media Kesehatan Masyarakat 3, no. 1 (2021): 44–51. http://dx.doi.org/10.35508/mkm.v3i1.3479.

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Quality of service is one of the elements that can affect patient satisfaction when accessing health services at Primary Health Care (PHC). Dissatisfaction may indicate the low quality of PHC services. This study aims to determine the relationship of service quality with the level of satisfaction in inpatients at the Pasir Panjang PHC, Kupang City. This research was an analytical survey with a cross-sectional design. The sample of this study consisted of 118 inpatients selected by simple random sampling. The data were collected by using a questionnaire on the quality of health services and pat

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Konstantakopoulou, Olympia, Daphne Kaitelidou, Petros Galanis, Olga Siskou, and Charalambos Economou. "Using patient experience measures to evaluate the quality of medical and nursing care in the newly established PHC units (TOMYs), in Greece." Social Cohesion and Development 14, no. 1 (2021): 49. http://dx.doi.org/10.12681/scad.25766.

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Primary Health Care (PHC) is an integral part of both a country’s health system and of the overall social and economic development of the community. In Greece, in an effort to improve the provision of the PHC services on a national level, the Ministry of Health established the first Local Health Units (TOMYs) in December 2017. These new PHC units aimed to contribute to the provision of quality primary care services to citizens, while at the same time favoring the health system by improving the health of the population and helping to reduce health costs. Within this context, it is important for

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., Amilarahmi, Husna Yetti, and Firdawati . "Quality of Service at Public Health Center in West Pasaman District in 2023." International Journal of Research and Review 10, no. 12 (2023): 35–41. http://dx.doi.org/10.52403/ijrr.20231206.

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Background: The quality of health services is essential and is a concern at all levels of health services globally. The Public Health Center (PHC) was accredited, but poor service quality performance still needed to be improved. The research aims to analyze and explore the quality of health services. This research was descriptive qualitative. Methods: This research uses a phenomenological design study. Qualitative research was conducted with in-depth interviews, observation, and document review. This research was carried out from March to July 2023. There were eight informants: the Head and st

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BAMIDELE, Feyisayo Iyabo (RN RM RNE BNSc MPH), and Ngozi Anthonia (RN RM RPHN PhD) OKAFOR. "Assessment of Perceived Quality of Healthcare Services by Out-Patients Attending Primary Healthcare Facilities in A Selected Local Government Area in Kwara State, Nigeria." Commonwealth Journal of Academic Research (CJAR.EU) 2, no. 4 (2021): 1–15. https://doi.org/10.5281/zenodo.4746958.

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The perception of patient about quality healthcare differs because the mode of rendering healthcare services and what is considered quality healthcare services differs from one Primary Health Care (PHC) centre to another. The study therefore assessed the perceived quality of healthcare services by out-patients attending PHC facilities in a selected local government area, Ilorin, Kwara-State, Nigeria. A quantitative design (descriptive survey) was used for the study. The sample consisted of 394 respondents drawn through multi-stage sampling. A pretested, self-administered questionnaire was used

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Mohammed, M. Alameer et al. "Effectiveness of health services after obtaining accreditation of quality in health centers of Makkah city." International Journal of Applied Research 6, no. 2 (2020): 54–58. https://doi.org/10.5281/zenodo.4298861.

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In developing countries, accreditation is increasingly being used as a tool for government regulation to guarantee quality of healthcare. The aim of this study was to evaluate the impact of accreditation programs on the quality of healthcare services on males and females with their level of satisfaction in five primary health centers (PHC) situated in Makkah city.  It also aims to determine the health services preferred by the respondents of both genders in these five centers after obtaining quality standards recently. The study selected five healthcare centers namely prosperous Al-Zahir

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Abashidze-Gabaidze, Gulnara, Lali Khurtsia, Mishiko Gabaidze, and Lasha Loria. "Primary health care as the main guarantor of a healthy population in the country and a global challenge in the world: a systematic review." F1000Research 13 (January 8, 2024): 38. http://dx.doi.org/10.12688/f1000research.141252.1.

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Background Primary health care (PHC) is a fundamental aspect of healthcare systems globally, playing a crucial role in maintaining the health of the population. Despite its importance, there are still gaps in the delivery of PHC services. This study aims to analyze the healthcare system and the existing gaps to develop strategies for improving PHC services. Methods This study is a meta-analysis of the last ten years of written research on PHC services. The data sources include peer-reviewed articles and other relevant literature on PHC services. The study explores PHC services in different cou

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Suryawati, Chriswardani, Nurhasmadiar Nandini, and Novia Handayani. "Kepuasan Pasien Terhadap Layanan Puskesmas BLUD di Kota Semarang." Jurnal Manajemen Kesehatan Indonesia 7, no. 1 (2019): 39–45. http://dx.doi.org/10.14710/jmki.7.1.2019.39-45.

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Primary Health Centre (PHC) is one of the public institution which have important role to provide health care services to the community. According to Regulation of Semarang Major no. 13 year 2016 about Governance Pattern of Local Public Service Institution (BLUD) of Puskesmas, since 2017 PHC in Semarang transformed into BLUD PHC which enable PHC to be more flexible, productive, efficient, and effective on managing their resources and finance. This research objective was to identify patient satisfaction of BLUD PHC in Semarang. This was quantitative research with cross-sectional design and rese

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Al Mutairi, Sultan Mohamed, Jennie Lou Buelva, Sultan Al Otaibi, et al. "Use of Nursing Staff Competency Assessment for Quality Improvement in Urgent Care Clinic in PHC, Riyadh." European Journal of Medical and Health Research 2, no. 5 (2024): 297–302. http://dx.doi.org/10.59324/ejmhr.2024.2(5).32.

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The Primary Health Care (PHC) of Family & Community Medicine (FCM), Prince Sultan Military Medical City (PSMMC), manages a huge number of patients, both in urgent care clinics and in other PHC services. In March 2024, they implemented an initiative to improve the competence training and assessment for the nursing staff at urgent care clinics for FCM PHC. Improving nurse performance will support providing quality healthcare services. Local problem is the high load of patients attending the clinics with due requirements by physician order, such as medication, dressing, and ECG (electrocardio

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Sultan, Mohamed Al Mutairi, Lou Buelva Jennie, Al Otaibi Sultan, et al. "Use of Nursing Staff Competency Assessment for Quality Improvement in Urgent Care Clinic in PHC, Riyadh." European Journal of Medical and Health Research 2, no. 5 (2024): 297–302. https://doi.org/10.59324/ejmhr.2024.2(5).32.

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The Primary Health Care (PHC) of Family & Community Medicine (FCM), Prince Sultan Military Medical City (PSMMC), manages a huge number of patients, both in urgent care clinics and in other PHC services. In March 2024, they implemented an initiative to improve the competence training and assessment for the nursing staff at urgent care clinics for FCM PHC. Improving nurse performance will support providing quality healthcare services. Local problem is the high load of patients attending the clinics with due requirements by physician order, such as medication, dressing, and ECG (electrocardio

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Al Shehri, Faizah Shafi, Fahad Nour Almutairi, Sarah Mushref Alamry, et al. "Social Services Provided to Patients Attending Primary Health Care Centers, Riyadh Saudi Arabia." European Journal of Medical and Health Research 2, no. 5 (2024): 276–84. http://dx.doi.org/10.59324/ejmhr.2024.2(5).29.

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Introduction: Social Services is an essential part of the PHC procedures. This work prescribes the diversity of services supplied to support quality in health care services at PHC, Riyadh, Saudi Arabia.Methods: The study comprised patients who got social services from the social services overflow unit at PHC in Riyadh, Saudi Arabia. Frequency distribution patient and par shard altered to describe the study population, and par shard produced to explain details of services provided.Results: The social services unit served 411 patients, with 60% married and 80% widowed, 17% illiterate, and 66% ha

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Faizah, Shafi Al Shehri, Nour Almutairi Fahad, Mushref Alamry Sarah, et al. "Social Services Provided to Patients Attending Primary Health Care Centers, Riyadh Saudi Arabia." European Journal of Medical and Health Research 2, no. 5 (2024): 276–84. https://doi.org/10.59324/ejmhr.2024.2(5).29.

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Introduction: Social Services is an essential part of the PHC procedures. This work prescribes the diversity of services supplied to support quality in health care services at PHC, Riyadh, Saudi Arabia.Methods: The study comprised patients who got social services from the social services overflow unit at PHC in Riyadh, Saudi Arabia. Frequency distribution patient and par shard altered to describe the study population, and par shard produced to explain details of services provided.Results: The social services unit served 411 patients, with 60% married and 80% widowed, 17% illiterate, and 66% ha

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Rameshan, P., and Shailendra Singh. "Quality of Service of Primary Health Centres: Insights from a Field Study." Vikalpa: The Journal for Decision Makers 29, no. 3 (2004): 71–82. http://dx.doi.org/10.1177/0256090920040306.

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This paper provides an evaluation of the quality of services and customer orientation of Primary Health Centres (PHCs) against the backdrop of the changed environment in the country with customer focus and efficiency emerging as the cornerstones of economic transactions in private and public sectors alike. It focuses on ten selected PHCs of Uttar Pradesh and covers the following stakeholders: Customers including patients who use the health care facilities of PHCs as well as the relatives and their personal attendants. Community members covering the village public, local shopkeepers, local gove

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Prihatini, Ike Johan, Sri Achadi Nugraheni, and Sutopo Patria Jati. "Bottleneck Pelayanan Nifas pada Upaya Penurunan Risiko Kejadian Kematian Ibu di Wilayah Dinas Kesehatan Kota Semarang." Jurnal Manajemen Kesehatan Indonesia 5, no. 3 (2017): 28–35. http://dx.doi.org/10.14710/jmki.5.3.2017.28-35.

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Maternal and child health was a priority of health program in Indonesia. Maternal Mortality Rate in Semarang was ranked second highest in Central Java. The highest proportion of maternal deaths occurred during puerperium. That’s indicates, there was a problem in a process of maternal health services during puerperium period in health facilities. This study was conducted to examine constraints on health systems that limit range of interventions or health services that were important for postpartum, bottlenecks related to postpartum services in Public Health Center (PHC), especially infrastructu

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AL MAHRUQI, Abdullah Salim. "Role of Omani Nurses in Implementing Patient-Centered Care in Primary Healthcare." Global Journal of Health Science 17, no. 4 (2025): 41. https://doi.org/10.5539/gjhs.v17n4p41.

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BACKGROUND: Patient-centered care (PCC) has gained global recognition as a highly effective model for improving healthcare system performance and patient outcomes. In Oman, the Ministry of Health (MOH) has acknowledged the paramount importance of transitioning from a provider-centered healthcare delivery approach to a PCC model. Nurses play a pivotal role in this, helping patients with chronic conditions develop health-promoting behaviors, enhance treatment adherence, and reduce the risks of increased morbidity and mortality. PURPOSE: This report underscores the indispensable role of primary h

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Kinyenje, Erick, Ruth R. Ngowi, Yohanes S. Msigwa, et al. "Status of countrywide laboratory services quality and capacity in primary healthcare facilities in Tanzania: Findings from Star Rating Assessment." PLOS Global Public Health 3, no. 10 (2023): e0001489. http://dx.doi.org/10.1371/journal.pgph.0001489.

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Accurate disease diagnosis relies on a well-organized and reliable laboratory system. This study assesses the quality of laboratory services in Tanzania based on the nationwide Star Rating Assessment (SRA) of Primary Healthcare (PHC) facilities conducted in 2017/18. This cross-sectional study utilized secondary data from all the country’s PHC facilities stored in the SRA database. Laboratory service quality was assessed by aggregating scores as percentages of the maximum achievable score across various indicators: dedicated laboratory department/room, adequate equipment, staffing levels, adher

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Fava, Virgínia Maria Dalfior, and Luís Velez Lapão. "Provision of Digital Primary Health Care Services: Overview of Reviews." Journal of Medical Internet Research 26 (October 29, 2024): e53594. http://dx.doi.org/10.2196/53594.

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Background Digital health is a growing field, and many digital interventions have been implemented on a large scale since the COVID-19 pandemic, mainly in primary health care (PHC). The development of digital health interventions and their application in PHC are encouraged by the World Health Organization. The increased number of published scientific papers on this topic has resulted in an overwhelming amount of information, but there is no overview of reviews to summarize this evidence. Objective This study aims to provide policy makers, health managers, and researchers with a summary of evid

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Bartlett, Ben, and John Boffa. "Aboriginal Community Controlled Comprehensive Primary Health Care: The Central Australian Aboriginal Congress." Australian Journal of Primary Health 7, no. 3 (2001): 74. http://dx.doi.org/10.1071/py01050.

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Aboriginal community controlled PHC services have led the way in Australia in developing a model of PHC service that is able to address social issues and the underlying determinants of health alongside high quality medical care. This model is characterised by a comprehensive style rather than the selective PHC model that tends to be more common in mainstream services. Central to comprehensive PHC is community control, which is critical to the bottom up approach rather than the top down approach of selective PHC. The expansion of Aboriginal Community Controlled Health Services (ACCHSs) in Austr

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Esene, Hendrith, Bodeno Ehis, Zekeri Sule, Godwill Agbon-Ojeme, Felix Otuomagie, and Vincent Adam. "AWARENESS, PATTERNS OF PRIMARY HEALTH CARE PREFERENCE, AND INFLUENCING FACTORS AMONG RESIDENTS IN A SUB-URBAN REGION, SOUTHERN NIGERIA." International Journal of Advanced Research 13, no. 02 (2025): 1112–20. https://doi.org/10.21474/ijar01/20471.

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Background:Primary health care (PHC) serves as the foundation of effective health systems, yet its utilization in Nigeria is limited due to varying awareness and socioeconomic factors. Understanding the determinants of PHC awareness and preference is crucial for promoting its adoption and achieving universal health coverage. Objective:To assess the awareness, patterns of PHC preference, and influencing factors among residents of Ovia North East Local Government Area, Edo State, Nigeria. Methods:A cross-sectional study was done, which included 380 respondents selected through multistage samplin

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Sirili, Nathanael, Furahini Yoram, Veronica Mkusa, et al. "Challenges and opportunities for strengthening palliative care services in primary healthcare facilities: perspectives of health facilities in-charges in Dar es Salaam, Tanzania." BMJ Open 14, no. 10 (2024): e085746. http://dx.doi.org/10.1136/bmjopen-2024-085746.

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BackgroundWith the rise of non-communicable diseases in Tanzania, palliative care (PC) is increasingly needed to improve the quality of life for these patients through pain and symptom management and providing psychological care, social and spiritual support. Despite a larger portion of the population having access to healthcare services at primary healthcare (PHC) facilities in Tanzania, PC services are limited and less organised at this level. This study explored the challenges facing the provision of PC and the opportunities for strengthening PC services at PHC facilities in Tanzania.Method

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Baugarten, A., F. Neves Hugo, A. F. Bulgarelli, and J. B. *. Hilgert. "COMPREHENSIVE DENTAL CARE IN PRIMARY CARE DENTISTRY SERVICES IN BRAZIL." Community Dental Health 33, no. 04 (2016): S58—S59. https://doi.org/10.1177/0265539x2016033004094.

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In 2012, a Program for Improving Access and Quality of Primary Health Care (PMAQ-AB) was implemented in Brazil to expand access to Primary Health Care (PHC), including dental care (added in 2000), and improve quality standards nationwide. The aim of this study was to evaluate the provision of comprehensive clinical dental care by PHC services. Methods: A national census of the 18,114 PHC dental services that took part in PMAQ-AB. Co- variates included characteristics of the service and primary care dentists. The outcome, provision of comprehensive clinical dental care, was deemed present if a

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Kusano, Yukiko, and Erica Ehrhardt. "Nursing Profession’s Contribution to Person- and People-Centered Primary Health Care." International Journal of Person Centered Medicine 5, no. 4 (2015): 197–203. http://dx.doi.org/10.5750/ijpcm.v5i4.552.

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Background: Equity and access to primary health care (PHC) services, particularly nursing services, are key to improving the health and well-being of all people. Nurses, as the largest group of healthcare professionals delivering services wherever people are, have a unique opportunity to put people at the centre of care, making services more effective, efficient and equitable.Objectives: To assess contributions of nurses to person and people-centered PHC. Methods: Analysis of nursing contributions under each of the four sets of the PHC reforms set by the World Health Organization.Results: Evid

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Przybylska, Daria, Piotr Przybylski, Bartłomiej Drop, et al. "The quality of medical services in primary healthcare centres in selected communes of the Lubelskie Voivodeship, as assessed by patients – preliminary reports." Polish Journal of Public Health 125, no. 4 (2015): 181–84. http://dx.doi.org/10.1515/pjph-2015-0050.

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Abstract Introduction. Family medicine has a growing responsibility for the health of an individual, and therefore of society as a whole. Establishing an efficient primary healthcare system requires devising an appropriate management strategy. Surveying the quality assessment of medical services is an important element that influences the future shape of the development and management strategy in communes due to the dynamically changing demographic and economic trends, which are leaving their mark on the functioning of local communities. Aim. Evaluation of quality of medical services in primar

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Elekeh, Rosemary I., Uka-Kalu Ezinne C., and Obisike Victor Ugochukwu. "Assessment of the Factors and Constraints Influencing Healthcare Services in Primary Healthcare (PHC) Centers in Abia State, Nigeria." International Journal of Research and Innovation in Applied Science IX, no. VII (2024): 38–47. http://dx.doi.org/10.51584/ijrias.2024.907005.

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The quality and accessibility of healthcare services in Primary Healthcare (PHC) centers are critical to the overall health outcomes of any region. This study assessed the factors affecting PHC services in Abia State, Nigeria. The study employed a descriptive cross-sectional survey designs to achieve the objectives. A semi-structured questionnaire which was self-administered was used to collect information from 486 healthcare providers in the selected PHCs across the zones. Data were cleaned, coded, and entered into SPSS version 26 and categorical variables were summarized using frequencies an

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Abashidze-Gabaidze, Gulnara, Lali Khurtsia, Mishiko Gabaidze, and Lasha Loria. "Primary health care as the main guarantor of a healthy population in the country and a global challenge in the world: a systematic review." F1000Research 13 (October 10, 2024): 38. http://dx.doi.org/10.12688/f1000research.141252.2.

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Background Primary health care (PHC) is a fundamental aspect of healthcare systems globally, playing a crucial role in maintaining the health of the population. Despite its importance, there are still gaps in the delivery of PHC services. This study aims to analyze the healthcare system and the existing gaps to develop strategies for improving PHC services. Methods This study is a mixed method a combination of documentary analysis and narrative synthesis as an alternative to meta-analysis. For our systematic review, we primarily focused on articles published within the last 10 years. However,

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Nasiripour, Amir Ashkan, Behrooz Rezaei, Mohammad Hosein Yarmohammadian, and Mohammad Reza Maleki. "A comparative study of primary health care management in selected countries and designing a model for Iran." Iranian Journal of Nursing and Midwifery Research 14, no. 3 (2009): 137–42. https://doi.org/10.5281/zenodo.3369382.

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Abstract BACKGROUND: In this research Primary Health Care systems were reviewed and the nurses' roles were determined and then a model was designed for health networks in Iran. METHODS: This was a triangulation research done in comparative method. In first step, PHC systems reviewed in different countries such as UK, Australia, Canada, Sweden and Turkey selected in purposive sampling. In second step, the process of management of PHC services in selected countries were determined from accessibility, providers and referral system, and then compared to PHC system in Iran. Afterward a primary

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Envuladu, Esther Awazzi, Karlijn Massar, and John de Wit. "Adolescent Sexual and Reproductive Health Care Service Availability and Delivery in Public Health Facilities of Plateau State Nigeria." International Journal of Environmental Research and Public Health 18, no. 4 (2021): 1369. http://dx.doi.org/10.3390/ijerph18041369.

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To assess the availability, accessibility, appropriateness and quality of adolescent sexual and reproductive health (ASRH) services in primary health care (PHC) facilities in Plateau State, Nigeria, a cross-sectional study was conducted in 230 PHC facilities across the three senatorial zones of Plateau state. Primary data were obtained through face-to-face interviews with heads of facilities from December 2018 to May 2019. An adapted questionnaire from the World Health Organization (WHO) was used, covering five domains, to ascertain the extent that ASRH services were available and provided. Ve

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Turner, Nalita Nungarrayi, Judy Taylor, Sarah Larkins, et al. "Conceptualizing the Association Between Community Participation and CQI in Aboriginal and Torres Strait Islander PHC Services." Qualitative Health Research 29, no. 13 (2019): 1904–15. http://dx.doi.org/10.1177/1049732319843107.

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Drawing from Australian Aboriginal and Torres Strait Islander perspectives, we conceptualize the association between community participation and continuous quality improvement (CQI) processes in Indigenous primary health care (PHC) services. Indigenous experiences of community participation were drawn from our study identifying contextual factors affecting CQI processes in high-improving PHC services. Using case study design, we collected quantitative and qualitative data at the micro-, meso-, and macro-health system level in 2014 and 2015 in six services in northern Australia. Analyzing quali

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M. Alazmi, Alhanouf, Fathi Zouheir Mbarki, Abeer Ahmed Sharahili, Amal Ahmed Ghzwany, and Esra Ali Alhwsawi. "OBSTACLES ENCOUNTERED WHILE DEALING WITH EMERGENCY CASES BY PRIMARY HEALTH CARE PHYSICIANS IN CLUSTER 1 RIYADH CITY, KINGDOM OF SAUDI ARABIA." International Journal of Advanced Research 9, no. 5 (2021): 60–69. http://dx.doi.org/10.21474/ijar01/12809.

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Background: The frontline primary healthcare centers (PHCCs) are regularly visited for different medical problems, ranging from minor situation to emergency cases. The frontline primary healthcare centers (PHCCs) are regularly visited for different medical problems, ranging from minor situation to emergency cases. Therefore, analytical cross-sectional study was conducted to assess nature of encountered acute medical emergencies, self-perception and competencies of PCH physicians dealing with them, and, sufficiency of the required PHCCs equipment in hospitals of Riyadh. Methodology: This cross-

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Díaz-Fabregat, Beatriz, Wilmer Ramírez-Carmona, Eliane Cristina Gava Pizi, Juliane Avansini Marsicano, and Rosana Leal do Prado. "Quality of Primary Health Care models for brazilian children." Research, Society and Development 10, no. 8 (2021): e48610817584. http://dx.doi.org/10.33448/rsd-v10i8.17584.

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Aim. To evaluate the quality of Primary Health Care (PHC) models for Brazilian children. Methods. A cross-sectional study was performed with 516 parents or guardian of children in the public preschools from a city in São Paulo State, Brazil. The participants completed the questionnaires on the perception of the quality of the PHC (Primary Care Assessment Tool-PCATool), and the socioeconomic conditions in their families. The data were analyzed by statistical tests (95% confidence level). Results. Private services, Family Health Strategies (FHS), and Conventional Health Care (CHC) were the modal

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Su, Meng, Qiuli Zhang, Jiapeng Lu, et al. "Protocol for a nationwide survey of primary health care in China: the China PEACE (Patient-centered Evaluative Assessment of Cardiac Events) MPP (Million Persons Project) Primary Health Care Survey." BMJ Open 7, no. 8 (2017): e016195. http://dx.doi.org/10.1136/bmjopen-2017-016195.

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IntroductionChina has pioneered advances in primary health care (PHC) and public health for a large and diverse population. To date, the current state of PHC in China has not been subjected to systematic assessments. Understanding variations in primary care services could generate opportunities for improving the structure and function of PHC.Methods and analysisThis paper describes a nationwide PHC study (PEACE MPP Primary Health Care Survey) conducted across 31 provinces in China. The study leverages an ongoing research project, the China Patient-centered Evaluative Assessment of Cardiac Even

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Venasari, Yunita Theresiana, and Hartian Pansori. "Analysis of Risk Factors for the Quality of Health Services in Primary Health Facilities: An Observational Study in North Bengkulu Regency, Indonesia." Archives of The Medicine and Case Reports 5, no. 3 (2024): 860–70. http://dx.doi.org/10.37275/amcr.v5i3.606.

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Primary health care (PHC) is crucial for overall health system performance, particularly in developing nations. However, variations in the quality of PHC services in Indonesia, particularly in North Bengkulu Regency, raise concerns. This study aimed to identify and analyze risk factors associated with suboptimal quality of health services in these facilities. This observational, cross-sectional study was conducted in 20 primary health centers (PHCs) in North Bengkulu Regency. A multi-stage random sampling technique was used to select 400 patients and 80 healthcare providers. Data were collecte

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Darrmawan, Didit, Fayola Issalillah, Rafadi Khan Khayru, et al. "BPJS Patients Satisfaction Analysis Towards Service Quality of Public Health Center in Surabaya." Media Kesehatan Masyarakat Indonesia 18, no. 4 (2022): 124–31. http://dx.doi.org/10.30597/mkmi.v18i4.19773.

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Surabaya is a growing city and actively develope basic service innovations through Public Health Center (PHC) such as implementing E-Health services, BPJS p-care, including various quality health services and oriented in increasing patient, family, or public satisfaction in Surabaya. The purpose of the study was to identify the level of satisfaction of Badan Penyelenggara Jaminan Sosial (BPJS) and non-BPJS patients with the quality of health services at Manukan Kulon PHC. This research method was a cross-sectional study. The measuring satisfaction instrument used the patient satisfaction index

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Ribeiro, Fernanda Cristina Poscai, Kleber Fernando Pereira, and Âlcantara Ramos de Assis César. "Primary Care - A brief summary that every Cephaliatrist should know." Headache Medicine 14, no. 4 (2023): 176–83. http://dx.doi.org/10.48208/headachemed.2023.32.

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Introduction Primary Health Care (PHC) serves as the foundation of the healthcare system, playing a vital role in disease prevention, treatment, and health promotion. It functions as the first point of contact between patients and the healthcare system, offering comprehensive and continuous care. Objectives The primary objective of this review is to provide an in-depth understanding of PHC, with a focus on its structure, processes, services, and projects, as a basis for potential initiatives related to headache disorders. Methodology The literature review encompassed various sources, including

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O'Donoghue, Lynette, Nikki Percival, Alison Laycock, et al. "Evaluating Aboriginal and Torres Strait Islander health promotion activities using audit and feedback." Australian Journal of Primary Health 20, no. 4 (2014): 339. http://dx.doi.org/10.1071/py14048.

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Indigenous primary health care (PHC) services have been identified as exemplary models of comprehensive PHC; however, many practitioners in these services struggle to deliver effective health promotion. In particular, practitioners have limited capacity and resources to evaluate health promotion activities. Best practice health promotion is important to help address the lifestyle and wider factors that impact on the health of people and communities. In this paper, we report on the acceptability and feasibility of an innovative approach for evaluating the design of health promotion activities i

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Alghamdi, Alaa, Ruth Abrams, Julia V. Bailey, Paula Alves, and Sophie Park. "Causal explanations for patient engagement with primary care services in Saudi Arabia: a realist review protocol." BMJ Open 12, no. 4 (2022): e055959. http://dx.doi.org/10.1136/bmjopen-2021-055959.

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IntroductionSaudi Arabia (SA) has a rapidly developing universal healthcare system which is maturing from its hospital focused origins. However, health service usage suggests that up to 65% of the cases seen in emergency departments were classified as non-urgent and could have been appropriately managed in primary healthcare (PHC) settings. Primary care development in SA has lagged behind secondary care, and evidence suggests that Saudi citizens are currently ambivalent or dissatisfied with their PHC services. Previous research has focused on the quality and patient satisfaction of PHC service

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Ernawaty. "BUILDING RESILIENT HEALTH SYSTEMS: THE CRITICAL ROLE OF PRIMARY HEALTH CARE AND NATIONAL HEALTH INSURANCE." Jurnal Administrasi Kesehatan Indonesia 12, no. 2 (2024): 177–79. https://doi.org/10.20473/jaki.v12i2.2024.177-179.

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Primary health care (PHC) plays a crucial role in national and global health systems, especially amid increasingly complex health challenges today. By focusing on accessibility, quality, and service efficiency, PHC can significantly contribute to better health outcomes and a more resilient health system. Various priorities for implementing PHC policies have emerged, including enhancing collaboration between public and private sectors, improving information exchange through technology and health literacy, establishing quality evaluation systems, and promoting community-based training programs.

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Mahmood, Kochr Ali, and Abubakir Majeed Saleh. "Barriers and facilitators influencing access to and utilization of primary healthcare services in Kurdistan-region, Iraq: a cross-sectional study." Annals of Medicine & Surgery 85, no. 7 (2023): 3409–17. http://dx.doi.org/10.1097/ms9.0000000000000957.

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Background: The primary healthcare (PHC) idea is intended to become the first line of interaction for members of the public with care needs, as well as a system that views health as a complete state of being rather than only a state of wellbeing. This study aimed to examine the barriers and facilitators influencing the access and utilization of PHC services in Erbil governorate, Kurdistan-region, Iraq, through assessing populations’ practice, and satisfaction. Also, explore the relationship between the socioeconomic, demographic, and cultural characteristics of the study population and utiliza

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Valvi, Poonam, Rishikesh Wadke, and Sonal Raut. "Facilitating quality improvement by implementing quality accreditation standards at primary health care centre in Panvel taluka of Raigad district Maharashtra." International Journal Of Community Medicine And Public Health 10, no. 11 (2023): 4171–75. http://dx.doi.org/10.18203/2394-6040.ijcmph20233446.

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Background: The Indian public health standard and Kayakalp guidelines are the main driver for continuous improvement in quality and bench mark for assessing the functional and cleanliness status of health facilities. Objectives were to assess PHC on IPHS and Kayakalp standard for continuous quality improvement. To conduct baseline and peer assessment of quality parameters using Indian public health standards and Kayakalp standard at primary health centre. To perform gap analysis and suggest quality improvement measures for meeting accreditation standards. To establish public private partnershi

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Dodd, Rebecca, Anna Palagyi, Stephen Jan, et al. "Organisation of primary health care systems in low- and middle-income countries: review of evidence on what works and why in the Asia-Pacific region." BMJ Global Health 4, Suppl 8 (2019): e001487. http://dx.doi.org/10.1136/bmjgh-2019-001487.

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IntroductionThis paper synthesises evidence on the organisation of primary health care (PHC) service delivery in low-income and middle-income countries (LMICs) in the Asia Pacific and identifies evidence of effective approaches and pathways of impact in this region.MethodsWe developed a conceptual framework describing key inputs and outcomes of PHC as the basis of a systematic review. We searched exclusively for intervention studies from LMICs of the Asia-Pacific region in an effort to identify ‘what works’ to improve the coverage, quality, efficiency, equity and responsiveness of PHC. We cond

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BROTZAKI, Eleni, Dimitris KOUTSOURIS, and George LAMBROU. "Access to Primary Healthcare Services, and Patient Satisfaction: The Greek Experience." Health Review 33, no. 186 (2022): 14–20. http://dx.doi.org/10.54042/hr620hhsma.

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Public health services in Greece have been under persistent pressure, due to the constant fiscal crisis. Health policies related to Primary Health Care (PHC) in the country, despite long-term restructuring efforts, need to be reviewed and redefined. The aim of this study is to analyse the accessibility and satisfaction rates in Greece, as part of the health policies for the PHC of the country. We performed research for the analysis of data with respect to the accessibility to PHC and the investigated data included satisfaction, accessibility, and waiting times. Data were obtained from the Euro

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Tarigan, Dhea Benedikta, and Inge Dhamanti. "QUALITY IMPROVEMENT FOR MATERNAL AND CHILD HEALTH IN PRIMARY HEALTH CARE: A SCOPING REVIEW." Journal of Public Health Research and Community Health Development 6, no. 2 (2023): 144–52. http://dx.doi.org/10.20473/jphrecode.v6i2.34624.

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ABSTRACT Background: Primary Health Care (PHC) is a gatekeeper in providing comprehensive services for maternal and child health (MCH). MCH services in PHC remain limited and have not been entirely handled and distributed. Based on this, MCH in PHC requires Quality Improvement (QI) interventions. Purpose: Identify the implementation of QI in maternal and child health in PHC and identify the most QI tools or approaches used. Methods: This is a scoping review of the qualitative and quantitative results of studies that focused on Quality Improvement for maternal and child health in Primary Health

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Erku, Daniel, Resham Khatri, Aklilu Endalamaw, et al. "Digital Health Interventions to Improve Access to and Quality of Primary Health Care Services: A Scoping Review." International Journal of Environmental Research and Public Health 20, no. 19 (2023): 6854. http://dx.doi.org/10.3390/ijerph20196854.

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Global digital technology advances offer the potential to enhance primary health care (PHC) quality, reach, and efficiency, driving toward universal health coverage (UHC). This scoping review explored how digital health solutions aid PHC delivery and UHC realization by examining the context, mechanisms, and outcomes of eHealth interventions. A comprehensive literature search was conducted, capturing qualitative and quantitative studies, process evaluations, and systematic or scoping reviews. Our analysis of 65 articles revealed that a well-functioning digital ecosystem—featuring adaptable, int

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Hornby-Turner, Yvonne C., Sarah G. Russell, Rachel Quigley, et al. "Safeguarding against Dementia in Aboriginal and Torres Strait Islander Communities through the Optimisation of Primary Health Care: A Project Protocol." Methods and Protocols 6, no. 5 (2023): 103. http://dx.doi.org/10.3390/mps6050103.

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This protocol describes the methodology and methods for a collaborative project with eight Aboriginal and Torres Strait Islander primary health care (PHC) organisations, across three Australian states and one territory, to increase clinical service performance and access to preventive health and health promotion services for preventing, identifying, treating, and managing dementia risk in Aboriginal and Torres Strait Islander communities. Aboriginal participatory action research (APAR) methodology will be the framework for this project, incorporating continuous quality improvement (CQI), infor

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Barakat Olajumoke Kolawole, Ucho Ejiroghene C, Morenikeji Ibilola Euba, Adebayo Oluwaseyi Mercy, Maryann Seyram Adabra, and Ikemefuna Nnamdi Onyeyili. "Perceived factors affecting the utilization of maternity services in primary healthcare centre at a rural community in Northcentral, Nigeria." World Journal of Advanced Research and Reviews 24, no. 2 (2024): 903–14. http://dx.doi.org/10.30574/wjarr.2024.24.2.3431.

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Background: Maternal health forms an important measure of healthcare quality, and maternal health services which involves prenatal, birth, and postnatal care is necessary to enhance maternal health and survival, decrease maternal morbidity and mortality. With a greater rate in rural than in urban regions, Nigeria contributes significantly to the global burden of avoidable maternal mortality. Utilization of maternal health services would reduce maternal mortality. Mortality among mothers would decrease with the use of maternal health care. The purpose of this study was to establish the degree t

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O.O., Awosanya, Aluko J.O., Ogungbesan J.O., and Olu-Abiodun O.O. "Clients’ Satisfaction with Quality of Maternity Care Services in Selected Primary Health Care Centres in Ijebu-Ode Local Government Area of Ogun State." African Journal of Health, Nursing and Midwifery 5, no. 1 (2022): 24–36. http://dx.doi.org/10.52589/ajhnm-nbkseujw.

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Clients’ satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. Quality is considered good when adequate infrastructure, supplies, and equipment are in place. This study therefore assessed clients’ satisfaction with quality of maternity care services in selected Primary Health Care Centres in Ijebu- Ode LGA of Ogun State. A quantitative design adopting a descriptive, cross-sectional approach was utilized in the study. It was carried out among a total of 309 respondents, adopting a total enumeration method. A structured self-administered

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Matiukha, L. F. "6 months after the start of medical reform of the primary and secondary levels: is everything ok?.." Infusion & Chemotherapy, no. 3.2 (December 15, 2020): 204–6. http://dx.doi.org/10.32902/2663-0338-2020-3.2-204-206.

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Background. The main goal of reforming the primary health care system (PHC) is to improve its quality and accessibility. At present, 30.45 million declarations have been signed in Ukraine with 23,453 primary care physicians. More than 70 % of those who signed the declaration are satisfied with their family doctor (FD). All PHC utilities have signed the agreements with the National Health Service of Ukraine. However, only 9 % of respondents considered health care reform successful. Objective. To describe the current condition of PHC reform. Materials and methods. Review of the avail

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Pitilin, Érica de Brito, and Maicon Henrique Lentsck. "Primary Health Care from the perception of women living in a rural area." Revista da Escola de Enfermagem da USP 49, no. 5 (2015): 726–32. http://dx.doi.org/10.1590/s0080-623420150000500003.

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AbstractOBJECTIVEUnderstanding the perception of women living in a rural area about the actions and services of Primary Health Care (PHC) in a municipality of southern Brazil, which is the only one regarded as predominantly rural.METHODA descriptive study of qualitative approach, carried out with women who lived in the countryside and required health services in the 15 days prior to collection.RESULTSThe results registered low fidelity to PHC attributes, focusing its functional axis on sickness, transforming the unit into small points of emergency care and a bureaucratic place where patients a

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