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Dissertations / Theses on the topic 'Quality of the building'

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1

Alshehri, Ayman Rashed. "Quality management system for building maintenance." Thesis, Heriot-Watt University, 2016. http://hdl.handle.net/10399/3092.

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Quality management (QM) is viewed as concepts, principles, or practices within which prescriptive views and empirical facts play roles in constructing and operating the industry to improve the performance. The growth of Building Maintenance (BM) as a proportion of the construction industry’s output has led to increasing awareness of the need to manage buildings effectively. In the Kingdom of Saudi Arabia, the cost of construction projects in Riyadh City 2014 is around SR 181 billion, and that figure does include the operation and maintenance projects that cost SR 10 billion in 2014. However, this segment of the industry faces several challenges in the Kingdom. This work draws on five Quality Management Concepts (QMCs) (Total Quality Management, Six Sigma, Lean Management, Lean Six Sigma, and ISO 9001) to underpin the research principles, methodology, and implementation. From this research, The primary aim of this research is to investigate the Quality Management System (QMS) required to improve Saudi public Building Maintenance (BM) practices through the implementation of the most suitable and effective Quality Management Concepts (QMCs). The nature of BM is examined in detail in the literature review, to ensure the subsequent collection of appropriate knowledge and information from the empirical interviews and focus group discussions. The first qualitative exercise relates to interviews conducted to collect information to examine the current BM processes in public departments, with a view to ascertaining underlying problems and assess awareness and implementation of QMCs. This was followed by a second qualitative technique, the focus group, intended to explore the most suitable and effective QMCs for implementation in BM departments. After that, the QMS was developed and then validated by focus group method a second time. In this study, thematic analysis is used for both qualitative methods. The most significant problems facing the public BM sector were identified and then categorised into three major groups: (1) top management problems, (2) human resource problems, and (3) technical problems. The main results of the study emphasise that ISO 9001 is the most suitable foundation for quality management of BM and it is found to be an effective baseline on which the BM process can be improved. It was established that there should be specific guidelines for QM in BM (quality management system) which have been developed in this research. The QMS is customised to provide the information required to improve current practices in BM industry. It was confirmed by the evaluation and validation that the developed quality management system can generate positive outcomes, lead to better management, clear responsibilities and improve communication.
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賴漢忠 and Hon-chung Lai. "The control of indoor air quality in modern buildings to tackle sick building syndrome and building related illness problems." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1994. http://hub.hku.hk/bib/B31252850.

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Shakoorian, Amirali. "Performance Assessment of Building Commissioning Process as a Quality Assurance System." Diss., Georgia Institute of Technology, 2006. http://hdl.handle.net/1853/10534.

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The aim of this thesis was to develop a methodology to systematically investigate the effect of different procurement options on the outcome of a construction project. This methodology combined the qualitative analysis based on experts' performance assessment of each procurement option with quantitative analyses of generic process models for each option, in order to perform a comprehensive analysis of different procurement alternatives. This methodology was further applied to the specific problem of this research which was to assess the performance of Commissioning Delivery Systems (CDS). The goal was to use the findings from the study to provide a comparison between CDS, and assist Construction Owners in identifying the appropriate commissioning delivery option for their project. The process of each CDS was modeled, and systematic differences between different options were analyzed. Five major internal performance aspects of the commissioning process were identified based on literature: PAi1: Communication; PAi2: Validation; PAi3: Collaboration; PAi4: Integration; and PAi5: Integrity. These performance aspects were used as a basis for a Delphi study to obtain commissioning experts assessment of each CDS. Fourteen experts, representing different disciplines in the construction industry, participated in three phases of the Delphi study. A statistical measure was used to validate the expert performance assessments by measuring their level of consensus. Experts did not show any agreement on two performance aspects of Communication and Integration. These aspects were further investigated through quantitative analyses of process models. The developed methodology proved to be a valuable technique in analyzing the effect of procurement options on the outcome of a construction project. Based on the findings of the study, Owner-led Commissioning presented a higher performance rating than Designer-led Commissioning in four out of five performance aspects. Hence, Owner-led Commissioning is identified as a better alternative for procuring commissioning services on construction projects. Designer-led Commissioning presented a higher Communication performance than Owner-led Commissioning. At the same time, the Communication performance of both delivery options was very poor, which further indicates communication difficulties in current commissioning practices. Therefore, this study suggests a more-thorough investigation of the Communication aspect of commissioning process as a follow-up investigation.
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Wallner, Björn. "Protein Structure Prediction : Model Building and Quality Assessment." Doctoral thesis, Stockholm University, Department of Biochemistry and Biophysics, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-649.

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Proteins play a crucial roll in all biological processes. The wide range of protein functions is made possible through the many different conformations that the protein chain can adopt. The structure of a protein is extremely important for its function, but to determine the structure of protein experimentally is both difficult and time consuming. In fact with the current methods it is not possible to study all the billions of proteins in the world by experiments. Hence, for the vast majority of proteins the only way to get structural information is through the use of a method that predicts the structure of a protein based on the amino acid sequence.

This thesis focuses on improving the current protein structure prediction methods by combining different prediction approaches together with machine-learning techniques. This work has resulted in some of the best automatic servers in world – Pcons and Pmodeller. As a part of the improvement of our automatic servers, I have also developed one of the best methods for predicting the quality of a protein model – ProQ. In addition, I have also developed methods to predict the local quality of a protein, based on the structure – ProQres and based on evolutionary information – ProQprof. Finally, I have also performed the first large-scale benchmark of publicly available homology modeling programs.

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Wallner, Björn. "Protein structure prediction : model building and quality assessment /." Stockholm : Stockholm Bioinformatics Center, Department of Biochemistry and Biophysics, Stockholm University, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-649.

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6

Delgado-Hernández, David Joaquín. "A framework for building quality into construction projects." Thesis, University of Birmingham, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.433493.

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7

Rwelamila, Pantaleo Mutajwaa Daniel. "Quality management in the public building construction process." Doctoral thesis, Faculty of Engineering and the Built Environment, 1996. https://hdl.handle.net/11427/31854.

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The poor quality of public buildings in the Botswana construction industry has been surrounded by controversy and strongly held opinions. The work reported here attempts to indicate some salient issues affecting the quality management system, with particular reference to the construction phase. Three propositions are addressed by the work. First that quality problems related to public building processes in Botswana are primarily due to an inappropriate project organizational structure. Secondly, that the traditional building procurement system provides a poor quality management system. The third proposition is that the traditional building procurement system does not facilitate derived quality levels as defined by the contract drawings and specifications. Five objectives of this study are identified and various issues which are fundamental to the research are reviewed. The first is the way in which the Botswana public building sector is organized, focussing on the building construction process. The second is the review of quality management theories both in the manufacturing and construction industries. The third is the relationship between the project management structure and project quality management, and the quality of building. The fourth is the proposal of a conceptual framework of an appropriate quality management system. Finally, recommendations about how to deal with organization of public building projects in order to select appropriate quality management systems are given. Information is obtained on the research areas through the use of the following methods: 1. Consultations with quality management practitioners and review of the Quality Management literature. 2. Questionnaires to architects, quantity surveyors, engineers, construction firm executives, contracts managers, site managers, trade foremen and skilled tradespersons, on quality management problems and procurement systems. 3. Case studies investigating approaches to site quality management in general and the adequacy of quality management documents. 4. Semi structured interviews investigating public building clients views on the quality management system and project procurement systems. The data collected are analysed using triangulation (qualitative and quantitative methodologies) methodology and the main results are reported below. The primary conclusion to be drawn is that the quality management system purported to be in use in the Botswana public building sector differs significantly from that recommended in the theory, resulting in poor quality buildings. This is primarily due to the use of an inappropriate building procurement system. In general the traditional building procurement system in the Botswana public building sector is used as a 'default system'. There are indications to suggest that it is used merely because the clients and consultants have failed to consider the issue of appropriateness. An appropriate quality management model for the construction phase is proposed with a proviso that the Botswana public building sector should establish appropriate methods of selecting appropriate procurement systems as a prerequisite in formulating appropriate quality management systems for various projects.
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Wan, Ho-yee Holly. "Effects of management bodies on building management quality of private residential buildings in Hong Kong." Click to view the E-thesis via HKU Scholars Hub, 2005. http://lookup.lib.hku.hk/lookup/bib/B37936566.

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Öztürk, Ayse. "The architectural design process and indoor air quality." Thesis, University of Strathclyde, 1995. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=21352.

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Bringing a building into existence that has never been made and used before is a kind of invention which is made by an architect. Being an architect necessitates the ability to synthesize separated things besides talent. The architect should relate different things such as people's needs and activities, natural features of earth, manufactured products, etc to each other in a systematic way that he or she can produce solutions for design problems and select the most suitable solution to meet people's needs. Thus a building can be imagined as if it physically exists, and as if it is occupied by users. Although, indoor air quality (IAQ) has been discussed for almost thirty years, it is a new subject for architects from the architectural design point of view. Most of the time, the subject is defined as an engineering problem. However anything related to the building should be recognised by architects, as well, so that they can try to find alternative solutions. Examining the Architectural Design Process and IAQ together in the whole Building System enables the architect to think about IAQ systematically, and to search design solutions to prevent or reduce possible indoor air pollution before it occurs. This thesis shows a way of considering IAQ and the building together during the architectural design stage. In this consideration, the building is modelled as a system, the Architectural Design Process is based on The RIBA Plan of Work, IAQ is adapted as a process, the Architectural Design Process and IAQP are examined together, and the Architectural Design Process is evaluated in terms of IAQ.
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Lu, Hai. "Energy Quality Management for New Building Clusters and Districts." Licentiate thesis, KTH, Installationsteknik, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-118561.

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The level of concern regarding the total energy consumption in new building clusters and urban districts (BCDs) has increased recently. Rising living standards have led to a significant increase in building energy consumption over the past few decades. A great potential for energy savings exists through energy quality management (EQM) for new BCDs. Quality of energy measures the useful work potential of certain energy. EQM in this thesis is defined as reducing energy demand, applying distributed renewable energy sources, and utilizing energy technology in sustainable way. According to this definition, tasks of EQM include energy supply system optimization and energy demand prediction. Based on EQM, the optimization of BCDs’ energy supply systems aims to search for the most appropriate scenario, which is a trade-off between various aspects, such as energy performance and environmental impacts as well as system reliability. A novel multi-objective optimization approach for new BCDs is established in this thesis. Optimization algorithm is known as Genetic Algorithm (GA), which is used to address non-linear optimization problems. Two case studies are included in this thesis: the U.K. eco-town residential BCDs case and the Norway office BCDs case. The U.K. case examines the application possibility of the approach in practical design. Optimization objectives involved in this case are the life-cycle global warming potential of the system and the system exergy efficiency. The total life-cycle global warming potential is minimized while the exergy efficiency is maximized. Different types of energy supply system scenarios are recommended with different optimization objective combinations (equal-importance, slightly exergy efficiency-oriented and slightly environment-oriented). The results show that the proposed approach can feasibly be an optimal design tool in practical use. To provide deeper insights into the problem, the Norway case checks the expansibility of inserting additional objectives into the approach. Loss of Power Supply Probability (LPSP), which is one of the system reliability indicators, is additionally included in the optimization objectives. For this case, the approach guarantees the optimal scenarios that cannot exceed the desired LPSP with minimum life-cycle global warming potential and maximum exergy efficiency. Optimal scenarios with different desired LPSP values (0, 1%, and 5%) are compared. Comparison results demonstrate that optimal scenarios change significantly along with variations of the desired LPSP values. Therefore, system reliability is proven as one of the most important objectives for renewable energy system optimization. In the future, this approach can be applied to complex problems with more objectives. Besides energy supply system optimization, an effective and precise BCDs energy demand model is needed. This model should be capable of providing reliable inputs (energy demand and load profiles) for energy supply system optimization and reducing unnecessary energy consumption. In principle, energy demand in BCDs is a complex task because numerous design criteria influence energy performance, which is hard to plan and pre-calculate. Establishing such a model would require a thorough decision base that prioritizes these design criteria and generally distinguishes the more important criteria from the less important ones. The study uses general survey aims to collect and identify the design criteria that affect the BCDs energy demand model and to evaluate the priorities of each criterion using the fuzzy Analytical Hierarchy Process (AHP) method. Four main criteria – location, building characteristics, government, and outdoor surrounding characteristics – are established, along with 13 secondary criteria. The results show that the use of the AHP method can accurately guide the energy demand model and automatically rank significant criteria. The method can provide the weighting value for each criterion as well as the relative ranking for the energy demand model. This thesis aims to provide a systematic and holistic EQM method for BCDs energy system design at the beginning of the decision-making stage.

QC 20130221

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Gustafsson, Hanna. "Quality-Assured Handover of Geographic Data in Building Projects​." Thesis, KTH, Geoinformatik, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-254524.

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Relevant and quality-assured geographic data is critical information in several steps of the building process. There are many methods for quality-assuring geographic data during data collection, and in the building process, but in order for the data to be useful throughout the life cycle of a facility it is important that the data maintains reliability and quality even after the handover from a building project. The handover of geographic data from building projects has, by municipal management units, been described as inefficient. When designers do not follow the client's requirements the data must be handled manually, which is both time consuming and a possible risk for the quality of the data. In a time that place great demands on efficiency, quality and sustainability, it is not justifiable to manually digitizing data that has previously already been digital, furthermore there is also a risk that the human factor and interpretations affect the data quality. There are factors in the handover process that needs to be prevented in order to achieve an unbroken information supply throughout the life cycle of a facility. In this thesis, a qualitative study has been conducted with the purpose to identify what factors in the handover process prevent quality-assured handover of geographic data from building projects to management organizations. The findings of the study should also result in recommendations of how the City of Stockholm and other municipalities in general can prevent obstacles in the handover process to assure that geographic data maintains its quality throughout the handover. To identify barriers in the handover of geographic data in building projects, the data collection in this study was done through several interviews with project managers, designers and system managers. The results show that important factors for a successful, quality-assured handover of geographic data are related requirements and communication. Final recommendations in order to assure that the geographic data maintains its quality throughout the handover are: early involvement of the management, clear and early communicated requirements, improved communication to achieve a more holistic view, and automated processes that could replace manual work and check data against requirements.
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Yang, Xudong 1966. "Study of building material emissions and indoor air quality." Thesis, Massachusetts Institute of Technology, 1999. http://hdl.handle.net/1721.1/9366.

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Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Architecture, 1999.
Includes bibliographical references (leaves 201-210).
Building materials and furnishings emit a wide variety of indoor pollutants, such as volatile organic compounds (VOCs). At present, no accurate models are available to characterize material emissions and sorption under realistic indoor conditions. The objective of this thesis is to fill that gap. Using the emission data measured in small-scale and full-scale environmental chambers, this investigation has developed a numerical model for simulating emissions of "wet" materials applied to porous substrates. This model considers VOC mass transfer processes in the air, material-air interface, material film, and the substrate. The model can predict "wet" material emissions under different environmental conditions (i.e., temperature, velocity, turbulence, and VOC concentration in the air) with reasonable accuracy. We developed two models for simulating VOC emissions from dry materials. One is a numerical model for short-term predictions, the other is an analytical model for long-term predictions. The models have been successfully used to examine the VOC emissions from two particleboard samples and a polypropene Styrene-Butadiene Rubber (SBR) carpet. A VOC sorption model has also been developed to analytically solve the VOC sorption rate as a function of air-phase concentrations. The model has been validated using an analytical solution as well as data obtained from sorption experiments. The emission and sorption models that we developed have been further used to study indoor air quality (IAQ) in a small office with different ventilation systems. The results show that displacement ventilation may not provide better IAQ than mixing systems if the VOC sources are from the floor. Further, our study shows sink effects from internal walls of gypsum board.
by Xudong Yang.
Ph.D.
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13

Hellberg, Johan, and Kasper Johansson. "Building Models for Prediction and Forecasting of Service Quality." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-295617.

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In networked systems engineering, operational datagathered from sensors or logs can be used to build data-drivenfunctions for performance prediction, anomaly detection, andother operational tasks [1]. Future telecom services will share acommon communication and processing infrastructure in orderto achieve cost-efficient and robust operation. A critical issuewill be to ensure service quality, whereby different serviceshave very different requirements. Thanks to recent advances incomputing and networking technologies we are able to collect andprocess measurements from networking and computing devices,in order to predict and forecast certain service qualities, such asvideo streaming or data stores. In this paper we examine thesetechniques, which are based on statistical learning methods. Inparticular we will analyze traces from testbed measurements andbuild predictive models. A detailed description of the testbed,which is localized at KTH, is given in Section II, as well as in[2].
Inom nätverk och systemteknik samlas operativ data från sensorer eller loggar som sedan kan användas för att bygga datadrivna funktioner för förutsägelser om prestanda och andra operationella uppgifter [1]. Framtidens teletjänster kommer att dela en gemensam kommunikation och bearbetnings infrastruktur i syfte att uppnå kostnadseffektiva och robusta nätverk. Ett kritiskt problem med detta är att kunna garantera en hög servicekvalitet. Detta problem uppstår till stor del som ett resultat av att olika tjänster har olika krav. Tack vare nyliga avanceringar inom beräkning och nätverksteknologi har vi kunnat samla in användningsmätningar från nätverk och olika datorenheter för att kunna förutspå servicekvalitet för exempelvis videostreaming och lagring av data. I detta arbete undersöker vi data med hjälp av statistiska inlärningsmetoder och bygger prediktiva modeller. En mer detaljerat beskrivning av vår testbed, som är lokaliserad på KTH, finns i [2].
Kandidatexjobb i elektroteknik 2020, KTH, Stockholm
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14

Ratnam, Edward. "Indoor air quality simulation and feedback control." Thesis, Glasgow Caledonian University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.388935.

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King, Richard Paul. "Analysis and quality monitoring of a self-pierce riveting process." Thesis, University of Hertfordshire, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245501.

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16

Wyckmans, Annemie. "Intelligent Building Envelopes : Architectural Concept & Applications for Daylighting Quality." Doctoral thesis, Norwegian University of Science and Technology, Faculty of Architecture and Fine Art, 2005. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-659.

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During the past few decades, the term intelligent building envelope has emerged as a building skin designed to meet increasingly varying and complex demands related to user comfort and energy and cost efficiency. The concept is described by a multitude of definitions that range from the use of innovative components and a high-tech visual expression to the rational design, use and maintenance of the building envelope.

Within the scope of this Ph.D., intelligent behaviour for a building envelope has been defined as adaptiveness to the environment by means of perception, reasoning and action, allowing the envelope to solve conflicts and deal with new situations that occur in its interaction with the environment, i.e., the local climate and site, and the individual user needs.

This definition is used to analyse the functions an intelligent building envelope can be expected to perform in the context of daylighting quality, or an optimisation of the indoor luminous environment to the requirements of the individual building occupant. Of particular importance is the co-operation between artificial intelligence and the material, form and composition of envelope elements, allowing the envelope to learn the occupant’s needs and preferences, to choose the most appropriate response in each situation, to make long-term strategies, to anticipate the development of environmental conditions, and to evaluate its own performance.

Simultaneously, it is found that adaptive envelope solutions in no manner reduce the need for envelope design meticulously adjusted to local climate and site and to individual user needs, developed in close co-operation between architects, engineers and manufacturers. All of the sources consulted during the course of this Ph.D. stress time and time again how difficult it is to control the operation of the envelope components according to the local environment, and, simultaneously, how important it is to do so.

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Hsu, Sophia Lisbeth. "Improving the quality and transparency of building life cycle assessment." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/68414.

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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Architecture, 2011.
Cataloged from PDF version of thesis.
Includes bibliographical references (p. 54-60).
Life cycle assessment, or LCA, is a powerful method for measuring and reducing a building's environmental impacts. Its widespread adoption among designers would allow the environmental component of sustainability to gain more traction in design philosophy and client goals. Currently, the stakeholders in building design-both design professionals and clients-have few resources for proper LCA education and use, and there are no common metrics agreed upon for reporting the results of LCAs for buildings. This thesis assesses the strengths and weaknesses of resources available to design practitioners for performing LCA, including a pilot credit in the United States Green Building Council's Leadership in Energy and Environmental Design ratings system. A case study performs an LCA comparing two structural materials in an office building. The study aims to be as transparent and repeatable as possible, in order to set a good example on which to model future building LCAs. Based on the critical review of LCA resources and the lessons learned from the case study, eight key points are proposed for improving the quality and transparency of building life cycle assessment projects.
by Sophia Lisbeth Hsu.
S.M.
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Lane, Anna-Lena. "Building-related renewable electricity production with storage and energy-efficient buildings : Exploring barriers, drivers and quality assurance." Licentiate thesis, Högskolan i Gävle, Energisystem och byggnadsteknik, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-33402.

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There is a need to reduce unsustainable use of fossil fuels. Increased usage of renewable energy by combined use of photovoltaic solar panels (PV) with battery storage is one way. Another way is to increase awareness of energy usage and reduce the energy performance gap by building energy-efficient buildings. Buildings have a long lifetime and high energy usage will have an impact for a long time. Barriers, drivers and non-energy benefits (NEBs) for investments in battery storage in photovoltaic systems (PV) in the context of farmers in Sweden with PV systems was investigated by a questionnaire study. The questionnaire was sent to farmers in Sweden who already have photovoltaics installed and about 100 persons answered, a response rate of 59%. Among the drivers for investments in battery storage in PV systems in agriculture it was found that the highest-ranked driver, i.e., to use a larger part of the electricity produced oneself, turns out to be the highest priority for grid owners seeking to reduce the need for extensive investments in the grid. The primary NEBs found were the possibility to become more independent of grid electricity. A method for the building process, called ByggaE, which aims to reduce the energy performance gap, has been developed and described. The method is based on two main processes with activities. Documents that support the activities can be found and stored in the energy documentation, a digital map structure. The two main processes are: The client’s activity to formulate requirements and ways to verify these requirements. The main process for other actors is to identify, handle and follow up risks or critical parts. An overall relation between the energy efficiency gap and the energy performance gap has been identified. Realistic assumptions and follow-up related to the assumptions are found to be important to reduce both the energy efficiency gap and the energy performance gap.
För att uppnå klimatmålen är det nödvändigt att minska den ohållbara användningen av fossila bränslen. Ett sätt är att öka användning av förnybar energi genom att kombinera solel med batterilager. Ett annat sätt är att öka medvetenheten om energianvändningen med dess negativa påverkan på miljön och uppfylla energikraven för nya byggnader bättre. Eftersom byggnader har lång livslängd ger onödigt hög energianvändning påverkan under lång tid.   Hinder, drivkrafter och andra icke energirelaterade fördelar med att investera i batterilager till solel har undersökts i en enkätstudie bland svenska lantbruk. Det kom in 100 svar från lantbrukare som har solel, vilket motsvarar en svarsfrekvens på 59 %. Den viktigaste drivkraften för att investera i batterilager till solelanläggningen är en högre egenanvändning av el. Detta visade sig också vara högst prioriterat av elnätsägare för att minska behovet av kostsamma investeringar i elnätet. Den största icke energirelaterade fördelen med batterilager är större oberoende av elnätet.   En kvalitetsäkringsmetod för byggprocessen har utvecklats och beskrivits. Syftet med metoden, som kallas ByggaE, är att minska skillnaden mellan verklig energianvändning och energikrav i nya byggnader. Metoden bygger på två huvudprocesser med aktiviteter. Beställarens huvudprocess är att formulera krav och metoder att kontrollera och följa upp dessa krav. De andra aktörernas huvudprocess är att identifiera, hantera och följa upp risker eller kritiska moment som kan påverka energianvändningen. Dokument som stödjer aktiviteterna lagras i en digital mappstruktur.   Det är viktigt med realistiska antaganden och uppföljning som relaterar till dessa antaganden för att fler lönsamma energieffektiviseringsåtgärder ska bli genomförda och för att de energiprestanda som krävs eller förväntas ska bli uppfyllda.
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Bertilson, Anton. "The quality of quality controls. A study of the controlls for certifying building according to Miljöbyggnad." Thesis, Linköpings universitet, Medie- och Informationsteknik, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-108357.

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Miljöbyggnadscertifieringarna har ökat markant sen systemet lanserades och allt fler byggnader uppförs i Sverige idag med stort miljöfokus. Men hur bra är kvalitetskontrollerna som ska säkerställa att byggnaden uppfyller certifieringskraven? Denna rapport syftar att svara på hur noggrant kvalitetskontrollerna för certifiering av Miljöbyggnad utförs samt hur bra dessa kontroller är på att säkerställa certifieringen ur ett kvalitetsperspektiv. För att svara på syftet så undersöks och kartläggs det vilka kvalitetskontroller som gjorts på referensobjektet framtidens US i Linköping. Efter att kvalitetskontrollerna kartlagts så har de utvärderas och fått ett betyg efter utvärderingsparametrar som tagits fram i samarbete med energiexpert, kvalitetssamordnare och miljösamordnare. Alla olika typer av kontrollers betyg har lett till ett samlat indikatorbetyg som återspeglar hur bra kontrollerna kring varje indikatorn är på att säkerställa kvalitén på certifieringen. Resultatet ger en spridd bild över hur bra kontrollerna är på att säkerställa kvalitén på certifieringen. Det förekommer höga felmarginaler i kontrollerna och detta leder till ett sämre betyg. Generellt så har indikatorbetygen varit väldigt bra när det gäller att säkerställa kvalitén på certifieringen.
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Cooke, Alan. "X-Tools: A Case Study in Building World Class Software." International Foundation for Telemetering, 2010. http://hdl.handle.net/10150/605982.

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ITC/USA 2010 Conference Proceedings / The Forty-Sixth Annual International Telemetering Conference and Technical Exhibition / October 25-28, 2010 / Town and Country Resort & Convention Center, San Diego, California
X-Tools is a collection of utilities for validation, translation, editing and report generation designed to enable the Flight Test Instrumentation (FTI) community to quickly adopt the XidML 3.0 meta-data standard. This paper discusses the challenges of developing such software that meets the current and future needs of the FTI community, and meets the increasingly high quality standards expected of modern software. The paper first starts by discussing the needs of the FTI community and the specific functional requirements of software. These include the ability to fit in with legacy systems, the ability to handle many tens of thousands of parameters, support for new networked-based technologies and support for hardware from any vendor. The non-functional requirements of FTI orientated software are also described and it is suggested that the key non-functional requirements include testability, modifiability, extensibility and maintainability. Finally, as a case study, the X-Tools from ACRA CONTROL are presented. The paper discusses their design, and the tactics used to meet the functional and non-functional requirements of the FTI industry. The paper then outlines how the rigorous quality standards were met and describes the specific mechanisms used to verify the quality of the software.
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Hague, Douglas James. "The automatic classification of building maintenance." Thesis, De Montfort University, 1997. http://hdl.handle.net/2086/4325.

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Sarantopoulos, Panagiotis. "Building Interdisciplinary Approaches within Management : The Case of Quality and Logistics." Thesis, Linköping University, Department of Management and Engineering, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-12171.

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This research attempt, as its title witnesses, aims to build interdisciplinary approaches and to bridge gaps within management. Management and more specific, management of industrial organizations is a scientific discipline that consists of many different fields of interest. In industrial organizations, different parties of people, such as managers, engineers and workers are asked to communicate and collaborate towards common organizational targets and goals. This is were this research finds fertile ground, and tries to bridge the gaps between the quality management philosophy and corporate culture and the evolving, value adding functions and processes of logistics.

In particular, the gaps between quality management and logistics were bridged by a demonstration of the applicability of quality management practices –tools and methodologies- in a logistics context. This was conducted by an extensive exploratory research by means literature analysis of both management disciplines. The present situation, put in academic literature, was investigated and thoughtful reflections and suggestions for further use of quality management practices within logistics were provided.

All the quality management tools and methodologies examined were found, with one or another way, to be employed in logistics processes. Numerous examples demonstrating the universality of quality management concepts and techniques were identified. When it comes to the specific management area of logistics, eight quality management practices were found particularly useful, with three of them, namely Service Quality, SPC and Benchmarking to be well known, and to some extent, mature within logistics. However, empirical research, of qualitative and quantitative nature, is needed to confirm the trends recognized here.

The suggestions and reflections provided throughout this work indicate actions to be taken by logistics managers, in order to apply well known and widely accepted, cost saving and quality improvement, practices to their operations. In addition, these suggestions and their potential, constitute a challenging field for further research were new, applicable to logistics, quality management tools and methodologies can be found and ones that already exist can be enhanced.

The originality of this work can be found in that it thesis tries to bring conceptually closer two management areas that although have many values in common are not perceived as working on the same track, towards the same goals. This research adds value in the way that illustrates, in an extensive and formal way, that there should be no barriers within management.

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Kim, Han-su. "Value for money in building design : modelling the cost-quality relationships." Thesis, University of Reading, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.244946.

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Metzger, A. Susanne. "Assurance of Indoor Environmental Quality through Building Diagnostics at Schematic Design." Thesis, Virginia Tech, 1998. http://hdl.handle.net/10919/31057.

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With increasing knowledge about the indoor climate in recent years, preventive methods to avoid health problems caused by deficient building performance may become preferable to reactive methods. Benefits from preventive actions have been suggested for late building design phases, construction, and building operations, however, few data are available that demonstrate the benefits of preventive actions in early planning phases.

In a case study, expected building performance in respect to indoor air quality and thermal conditions in a large judicial facility in North America was evaluated retrospectively at the end of the schematic design and substantial completion phases. A process for evaluation of building performance at schematic design is developed from existing procedures for building diagnostics in operating buildings. Criteria for evaluation of expected building environmental quality at schematic design as available from standards and guidelines are presented.

The results of the study show that building diagnostics at schematic design can be an effective mean of prevention of occupant health problems. Further findings indicate that the assurance of indoor environmental quality can be improved, if the criteria for expected building performance are defined and complied with from early on. It is concluded that implementation of building diagnostics in early project phases can reduce the likelihood of adverse health effects in operating buildings.
Master of Science

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Green, N. E. "Investigations into the impact of traffic pollution on building ventilation." Thesis, University of Nottingham, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.311922.

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Marmoux, Pierre-Benoît. "Energy services for high performance buildings and building clusters - towards better energy quality management in the urban built environment." Thesis, KTH, Byggvetenskap, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-98798.

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With an increasing awareness of energy consumption and CO 2emission in the population, several initiatives to reduce CO2emissions have been presented all around the world. The main part of these initiatives is a reduction of the energy consumption for existing buildings, while the others concern the building of eco-districts with low-energy infrastructures and even zero-energy infrastructures. In this idea of reducing the energy consumption and of developing new clean areas, this master thesis will deal with the high energy quality services for new urban districts. In the scope of this master thesis project, the new concept of sustainable cities and of clusters of buildings will be approached in order to clearly understand the future challenges that the world’s population is going to face during this century. Indeed, due to the current alarming environmental crisis, the need to reduce human impacts on the environment is growing more and more and is becoming inescapable. We will present a way to react to the current situation and to counteract it thanks to new clean technologies and to new analysis approaches, like the exergy concept. Through this report, we are going to analyze the concepts of sustainable cities and clusters of buildings as systems, and focus on their energy aspects in order to set indoor climate parameters and energy supply parameters to ensure high energy quality services supplies to high performance buildings. Thanks to the approach of the exergy concept, passive and active systems such as nocturnal ventilation or floor heating and cooling systems have been highlighted in order to realize the ‘energy saving’ opportunities that our close environment offers. This work will be summarized in a methodology that will present a way to optimize the energy use of all services aspects in a building and the environmental friendly characteristics of the energy resources mix, which will supply the buildings’ low energy demands.
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Akbari, Keramatollah. "Impact of Radon Ventilation on Indoor Air Quality and Building Energy saving." Licentiate thesis, Mälardalen University, School of Sustainable Development of Society and Technology, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-7286.

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Industrial living is caused much people do live and work in closed and confined places; offices and residential buildings. This is why in this new world more fresh air which is generally provided by forced ventilation plays a vital role in living of human being. Furthermore because of many different indoor pollutants, like radon and artificial pollutants, the amount of fresh air and in turn the energy consumption has increased. This energy consumption related to ventilation has reached up to about 30 percent of energy used of building section. So making interaction between indoor air quality (IAQ) and optimization of energy saving is a necessary work.  Radon as a natural pollutant is occurred in environment and in many countries threatens people health whereas is called the second causes of cancer. For reducing radon concentration in residential building at the acceptable level forced ventilation is used usually. Ventilation can improve IAQ but in the other side would increase the energy consumption in building sector and just now the contribution of ventilation exceeds up 50 percent of building sector's share. The aim of this thesis is to study the impact of ventilation on indoor radon by using Computational Fluid Dynamics (CFD) to achieve indoor air quality and energy efficiency. Application of CFD as a new technology, because of its cost and time savings, and on the other side, of its flexibility and precision is  increasingly grown and can be used as a very important and valuable tool for the prediction and measurement of radon distribution in a ventilated building . Currently, measurement techniques and proposed standards and regulations of indoor pollutants and ventilation, particularly related to indoor radon cannot be able to provide a secure, safe and energy efficient indoor climate. This is why the indoor airflow distribution is very complex and with changing building geometry and operation condition, the treatment of air flow pattern, substantially would be changed, whereas the rules are usually independent of the buildings features. Furthermore, the indoor standards and regulations are based on average amount of pollutants in a room, whereas the pollutant distributions aren't identical and are varied throughout the room. Then the current techniques aren't so exactly valuable and acceptable.

From different methods which is privilege to control pollutants, ventilation method is applicable in existing buildings. Designing effective ventilation can reduce radon concentration to very level low with regarding energy conservation remarks.

 

This thesis presents results from simulation studies on ventilation and radon mitigation in residential buildings, in view points of indoor air quality and energy savings. The CFD technique is applied to predict, visualize and calculate of mixture radon-air flow. The distribution of indoor radon concentration, air velocity and room temperature also have considered together for achieving indoor air quality and energy saving. The results are also compared with the experimental data and related previous works.

 

It was found that with increasing ventilation rate, the radon concentration is decreased, but the location of ventilation system is also important. From the simulation results, it is observed that within the ventilated room, there are some zones, which are good for living and somewhere is more polluted. The traditional radon detectors basically show the average value of radon content in 1m­3 of air. That is why detector measuring is not exact and safe.

 

Simulation results proved that floor heat can be supported ventilation effect and speed up the mixture movement. Floor heating reinforces the buoyancy effect, which is useful to reduce radon content in the floor (seating area) and then lower ventilation rate can be applied.

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Lee, Wai-ching Peggy, and 李慧淸. "The application of ISO 9000 quality system in building maintenance of hospitals." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31968648.

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Leung, Kwok-wah, and 梁國華. "The roles of building designers and operators in indoor air quality management." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31254652.

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Leung, Kwok-wah. "The roles of building designers and operators in indoor air quality management /." Hong Kong : University of Hong Kong, 2000. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22264012.

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Lee, Wai-ching Peggy. "The application of ISO 9000 quality system in building maintenance of hospitals." Hong Kong : University of Hong Kong, 2000. http://sunzi.lib.hku.hk/hkuto/record.jsp?B22360190.

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Sweeney, Blake Alexander. "Building Representative Sets Of RNA 3D Structures and Selecting High Quality Loops." Bowling Green State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu147947137381441.

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Wolf, Amy Truesdell Vartuli Sue. "Building relationships a study of families, children, and teachers /." Diss., UMK access, 2007.

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Thesis (Ph. D. )--School of Education and Dept. of Sociology. University of Missouri--Kansas City, 2007.
"A dissertation in education and sociology." Advisor: Sue Vartuli. Typescript. Vita. Title from "catalog record" of the print edition Description based on contents viewed April 22, 2008 Includes bibliographical references (leaves 205-214). Online version of the print edition.
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Kalavagunta, Ravi P. "Prevention of Mold in Building Construction." University of Cincinnati / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1155140670.

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35

Ali, Sadaqat, and Possavee Thummakul. "Mapping and analyzing Ventilation system in University building." Thesis, Mälardalens högskola, Akademin för hållbar samhälls- och teknikutveckling, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-12397.

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This Master Studies Thesis of Quality in Process Technology deals with Process Improvement. The ventilation system of University building is dealt as a Process and is looked for improvements. The ventialtion system for two computer rooms is studied and analyzed for the variaitons in the operating conditions.
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36

Johnson, Karen Mitterling. "District Leadership Building Principal Capacity in Improving Teacher Quality: Implementing Effective Professional Development." BYU ScholarsArchive, 2019. https://scholarsarchive.byu.edu/etd/7512.

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This article focuses on lessons learned from district implementation of Utah Senate Bill 64 passed in 2012, which requires large-scale reform in evaluating teacher quality. This statemandated reformation effort requires all principals to evaluate teacher performance using new state teacher standards adopted in 2011. District implementation efforts used effective professional development that included peer collaboration and practicum experiences as evidenced by successfully certifying all principals in the evaluation of teacher performance. Twenty-seven principals representing nine districts were selected for this qualitative study. Data was collected during a one-on-one interview with each principal to gather insights about district efforts to prepare them individually to effectively evaluate teacher performance. In addition, data were coded and analyzed for evidence of change knowledge principles. The central lesson learned is that sustainable and continuing teacher quality improvements require a continual collective capacity vision and approach at all levels of the educational system. Certifying principals in the use of an improved teacher evaluation tool through effective professional development efforts is one step in achieving improvements in teacher quality. Consideration of the following four components of change knowledge principles foster and strengthen district efforts when implementing strategic targets for the continuation of teacher quality improvements: (a) expand teacher quality improvements to include both individual and collective capacity building opportunities; (b) create a plan of action that builds on efforts to comply with state law and expands implementation efforts to use the evaluation tool for improved student learning through continual teacher quality improvements; (c) provide professional development that includes strategic opportunities for principals to build their capacity in their critical role and responsibilities to continue teacher quality growth; (d) provide supports in the context of a principal's school through practicum experiences that foster the acquisition and sustainability of skills that support teacher quality improvements.
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Yau, Cheong-hung Kent. "Indoor air quality improvement : a case study of the transformation of an industrial building /." View the Table of Contents & Abstract, 2006. http://sunzi.lib.hku.hk/hkuto/record/B35808743.

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Assarsson, Jakob, and Mattias Eskilsson. "Arbetsberedningar och Egenkontroller i produktionen : Work preparations and quality controls in production." Thesis, Växjö University, School of Technology and Design, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-5210.

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I byggproduktionen behövs noggranna förberedelser för att undvika störningar och kvalitetsfel. En form av styrnings- och planeringsverktyg är arbetsberedningar och egenkontroller som vi i detta examensarbete har undersökt. Syftet har varit att se hur de fungerar och att finna förbättringsmöjligheter för dem. I arbetet gjordes en intervjustudie som visade att anställda på Peab tycker att arbetsberedningarna är ett mycket bra hjälpmedel i produktionen och att användandet fungerar ganska bra i nuläget. Enligt medarbetarna finns det dock mycket som kan utvecklas och förbättras. På företaget tycker personalen även att egenkontrollerna är något bra men själva användandet fungerar inte särskilt bra ute i produktionen.

 

För att förbättra och utöka användandet av arbetsberedningarna krävs att tjänstemännen får en ökad förståelse och vilja att använda dem. När det gäller egenkontrollerna är det däremot hantverkarnas inställning som är bekymret, de ser inte kontrollen som något viktigt utan mer som ett moment som ödslar deras tid. Studien visar att egenkontrollen, om den används på rätt sätt, kan öka hantverkarnas engagemang och få dem att ta större ansvar för det de utför.

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Sulaiman, Noor Fauziah. "The development of a dual phase approach to embracing a total quality culture in the Malaysian construction industry." Thesis, Glasgow Caledonian University, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.251242.

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Mahdad, Sadeghi. "Achieving design quality in building projects : an evolving understanding of critical success factors and stakeholder attributes." Thesis, University of Warwick, 2015. http://wrap.warwick.ac.uk/83228/.

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Good building design can provide a myriad of benefits. There is ample evidence suggesting an association between design attributes and various outcomes for users and other stakeholders of built environments. Despite is importance, design quality is found to be overlooked in building projects in favour of other objectives such as time and cost. Recent initiatives have attempted to highlight the value of design quality, however, their focus have been mainly on post project completion and building evaluation. ‘How’ design quality - with its complex nature –is achieved during the projects has seen little empirical attempt. The research in this thesis, therefore, aimed to improve the understanding of design quality achievement in building projects by exploring the critical success factors (CSFs) and stakeholder attributes. A multi-phase, mixed methods approach was developed to fulfil this aim. In the first phase, the theory and methods offered in ‘project success’ and ‘stakeholder management’ assisted in devising a developmental process to a) identify, validate and evaluate the CSFs, and to b) explore stakeholder attributes using three major analysis models. A preliminary interview study, then, explored the viewpoints of 11 architects on the topic and verified the research aim and directions. A matrix-based model was also used to map the bi-directionality between design quality and its stakeholders. The second phase, consisting of a qualitative study followed by a quantitative one, first identified 36 potential CSFs from the perspective of 10 experts and then validated 28 of them through a questionnaire survey of 129 individuals with architecture and client backgrounds. ‘Brief’, ‘communications’ and ‘leadership’ were revealed as the most important CSFs. Using principal Component Analysis to assess the interrelationships between the CSFs in 126 building projects extracted 7 components that could meaningfully represent the CSFs. Moreover, Regression Analysis was employed to establish the causal relationship between these components and the design quality success criteria of functionality, build quality and impact. It was found that the components collectively contribute to the achievement of design quality in real projects but differently to each of its success criteria. Also, by applying the second stakeholder model, it was found that clients and architects had the highest level of power, proximity and urgency with regard to design quality decisions while users and facility managers were low in these attributes. In phase 3, Social Network Analysis was used to model and visualise the stakeholder relationships with regard to design quality in a case project (third stakeholder model). 21 members of the stakeholder groups were approached and their involvement, influence and communication effectiveness were assessed. Apart from the evolving understanding obtained through the above process, the research contributed by developing conceptual frameworks for a) design quality CSFs, b) design quality related stakeholder relationships, and c) success criteria of building projects. Moreover, for the first time, the dynamism of stakeholder communications in a construction project was visualised for different stages. Based on the knowledge emerged, the research also proposed a holistic evaluation of design quality achievement to enhance the current DQI tool.
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Atre, Umesh Vinayak. "Effect of daylighting on energy consumption and daylight quality in an existing elementary school." Texas A&M University, 2003. http://hdl.handle.net/1969.1/2293.

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This research investigates the effects of daylighting in an existing elementary school in College Station, Texas. The conclusions are generalizable to similar school designs in hot and humid climates. This study focuses on the trends observed in the building??s heating, cooling, and lighting energy consumption due to daylighting, and the overall effect on total energy consumption. Skylights with 1% to 10% glazing surface to floor area and clerestories from 2 ft to 8 ft glazing height were analyzed to formulate balanced daylighting designs that could provide for decreased electricity and gas energy consumption and increased daylight illuminance levels and energy cost savings. Classroom and Library areas inside the case study school building were analyzed using walk-throughs and daylight factor measurements to understand existing lighting conditions and the potential for daylighting. Physical scale models of the study spaces with and without daylighting alternatives were built for daylight factor and daylight penetration analysis. Computer simulation models were created for the base case and all proposed daylighting designs for building energy performance evaluation using the DOE-2 building energy simulation program. Daylight factors from the actual spaces, physical model measurements, and computer simulation outputs were studied for trendsin interior daylight illuminance levels. Annual energy consumption analyses were performed using DOE-2 and involved heating, cooling, and electrical energy use comparisons of all proposed designs with the base case. One design each from the skylight and clerestory cases, and an overall design based upon the performance criteria are proposed for the existing school building. The building energy analyses suggested that a considerable reduction in artificial lighting and total electricity use could be achieved through proper sizing of skylights and clerestories. Heating energy use stayed almost constant in all cases. Considering all different trends in energy use, all the proposed cases perform better than the base case in terms of total energy savings. The spaces analyzed constituted 15% of total school area, and projected savings would be much higher if daylighting could be applied to the entire school building.
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42

Gränne, Fredrik. "Air and Water Tightness in Building Envelopes - Evaluation of Methods for Quality Assurance." Doctoral thesis, KTH, Building Sciences and Engineering, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3264.

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The purpose of this work is to contribute to a process formaking buildings with good function and to avoid prematurefaults.

The design, construction and installation of low-slopedroofs are important parts of creating a durable building. Mostof the leakages in low-sloped roofs occur where materials withdifferent thermomechanical properties are joined together. Withbetter knowledge about these joints, the expected service lifecould better be estimated. Common roofing materials onlow-sloped roofs are roof membranes.

To avoid damages and to minimise energy consumption thedetection of air and water leaks is essential. It can bedifficult to localise a leak in e.g. a roof since water canflow far within the construction. Leakage detection can beapplied both as a quality assurance method after installationof low-sloped roofs and as field inspection methods. Theleakage detection can also be extended to terrace slabs and thewhole building envelope.

To investigate the strength of jointsbetween sheet metaland roofing membranes, several small-scale tests and somelarge-scale tests were performed. The test methods weredeveloped to match the loads that can be expected on this kindof joints.

A number of water leak-detection methods were evaluatedthrough application on test roofs. Some of the methods todetect leaks on low-sloped roofs can also be used to detect airleakage in other parts of the building envelope. To develop andevaluate air leak-detection procedures, selected methods wereused in two case studies.

The circumstances regarding welding of the material jointswere found to have great impact on the strength. The roofshould be designed so no long-term strain will appear since acomparatively low stress may damage the joint over time.

The performance of the leak-detection methods depends on theroofing material. All methods tested were an improvementcompared to visual inspections. Different recommendedapproaches for leakage detection and quality control is given.The case studies show that air leakage detection could beperformed with good accuracy. The potential difference methodcould without doubt be a tool for leakage localisation inwaterproofing layers both on roofs and in terrace slabs.

Keywords:Roofing, roof membrane, durability,waterproofing, leakage, wind-load, non-destructive testing,NDT, BSL4, BSL3, air leakage, building envelope

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Sakr, Wafa. "Impact of ventilation system operation and building products on perceived indoor air quality." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1999. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape8/PQDD_0005/MQ43651.pdf.

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44

Chang, Jung-Fu, and 張榮福. "Quality Function Deployment Application On Hypermarket Building." Thesis, 2004. http://ndltd.ncl.edu.tw/handle/09096071417101735811.

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碩士
逢甲大學
經營管理碩士在職專班
92
Early of 1970s’, “Quality Function Deployment (QFD) was released by two Japan Professors - Yoji Akao and Osamu Mizuno, It was applied & proven widely at manufacturing industry in U.S.A. & Japan immediately and later on, also applied at Phillip electronic in Taiwan since 1988. The main function of “ QFD “ is to ensure the quality control on every production process that means, during the whole manufacturing process, to get stability of quality and to create an attractive product to satisfy customer. Also it emphasizes the preparation before production and surveys customers’ need by positioning customers’ level, to decide product design and ensure product & service may meet and satisfy customers’ need. Construction, or what we called “ the driving role of industries “, as it’s a basic need of life and it was related with all of other industries. So, construction industry always plays an important role in the whole industries and moving forward together with each other. The purpose of this research is to lead Quality Function Deployment – QFD technology into the chain stores construction application via Analytic Hierarchy Process (AHP) technology and to transfer customer’s requirements into design development to ensure every construction process and improve construction quality.
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康秀芳. "The Model building of Temple Service Quality." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/40292147030859272754.

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碩士
義守大學
管理科學研究所
90
Abstract The present study aimed to explore followers’ opinions of the temple service quality in Taiwan. PZB model was used as the theoretical base, and the questionnaires about temple service quality were applied to explore the opinions of the followers from thirty-three temples. SPSS package was used to analyze the data of the questionnaires. Moreover, the Multivariate Analytical Quantification I (MAQ I) was selected to construct the predication model of temple service quality. In addition, the significant difference between the satisfaction of each topic and means was tested. The major findings were summarized as follows: 1. Regarding the twenty-six topics related to the total temple service quality, the followers’ satisfactory level, in general, was middle (the average is above 3.3). Among these topics,“temple servants’ adequacy, understanding, politeness, communication,” satisfied the participants most. However, as for “the temple servants’ controlling ability”, all the participants agreed that it needed to be improved. 2. The satisfactory levels about the total service quality of temples were ranked as follows: GAP2, GAP4, GAP1, GAP3. 3. Concerning the influence of the individual participants’ characteristics upon their opinions, followers’ occupation as well as individual income in each month had no significant difference. However, the variance items including sex, years, marriage, career, and the distance to the near temple had significant difference. 4. The prediction model of service quality (formulated according to MAQ I) was described as follows: GAP5 = 3.9999-0.153χ11+0.102χ12-0.1068χ21+0.0449χ22 -0.1414χ31+0.0799χ32-0.2773χ41+0.145χ42 5. The most effective gap was GAP4, according to MAQ I. That is, followers’ satisfactory level could be increased when temple servants could improve their reputation and offer related information explicitly. There were not many researches related to temple service quality. The coefficient of determination of prediction in this study was R2=0.4457. Keywords: Non-Profit Organization, Temple, Service Quality, PZB, Multivariate Analytical Quantification I
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Tsai, Kun-long, and 蔡坤龍. "Research on Design Quality Management for Building Construction." Thesis, 2008. http://ndltd.ncl.edu.tw/handle/47271038292993814744.

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碩士
國立臺灣科技大學
營建工程系
96
The quality of project plan design crucially influences the success of overall project plan. However domestic construction engineering in project plan design frequently result in imperfect plan and management system quality and produce error in planning or deficiency of documents or inconsistent between documents and diagram because of incomprehensive project plan . Furthermore it will create controversy or unnecessary change in planning, also reduce the construction quality, increase cost, delay in schedule. Thus it urgently needs improvement. From the description above, this research aim at the investigation in need of construction engineering plan quality supervisor, design review mechanism and emphasis of task conduct. This research hope can verify domestic company technology skill service in design aspect concerning with problem and attitude in engineering quality for the reference of future design quality supervising management. Firstly, via domestic and international interrelated documents collections and organizing investigating design quality management and practice examination mechanism. Furthermore, interview investigation is executed aiming at company technology service investigating interrelated design quality supervising management system and design review in order to seek for possibility in improvement. Secondly, this research investigate and produce a set of design quality system, request design unit should propose design quality management plan as well as aim at emphasized task conduct investigation among design examination mechanism and hope that this research sketch out a suitable design quality management system.
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Tsai, Chang-Yih, and 蔡昌益. "A Study on the Service Quality of Building Management and Maintenance Companies in apartment buildings." Thesis, 1999. http://ndltd.ncl.edu.tw/handle/45021804645544334731.

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碩士
國立雲林科技大學
工業工程與管理研究所
87
As a result of civilization and development of economic, it caused of some problems like the intensive using of land and a lot of apartments or high-rise buildings. However, the traditional ways of building management is only clean or guardianship... et cetera, which had not satisfied with the inhabitants who living in an apartment building. Besides, the building management and maintenance involves widespread scope, and people have no abilities to handle many and diverse and trifling things. Therefore, it forms a brand-new managing mode --- entrusting a professional agent, which is a tendency in most of the developed country, to deal properly with all kinds of complicated situations in an apartment building. But it is a burgeoning industry in Taiwan, and there is much competition between those companies. It goes without saying that not all the companies could offer wonderful service to their customers. For this reason, some laws relating to the building management and maintenance had adopted by Taiwan Government in 1995. There were few studies about the building management and maintenance in the past, and most of them focused on the building facilities, living environment, or those disputes concerning the building management and maintenance. In regard to the building management and maintenance companies the studies are not many. In this study, we apply the《conceptual model of service quality》, which brought up by Parasuraman、Zeithaml、Berry to the investigative questionnaires of apartment buildings in Taichung. Furthermore, we use the Q.F.D method to design the service quality of the building management and maintenance companies. The outcome of this study can represent the inhabitants'' heartfelt wishes, hence provide suggestions for the building management and maintenance companies.
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48

Liang-Hsien, Yeh, and 葉亮賢. "Building service quality evaluation model for financial holding company." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/71160926557115453550.

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Abstract:
碩士
輔仁大學
管理學研究所
98
In this global competitive environment, providing customer satisfaction financial service will be the most important mission in every financial holding company. Therefore, building an evaluation model to measure the service quality satisfaction is important to help the financial holding company to find and improve the service defect. The purpose of this study is to build the manufacturing performance evaluation. There are three steps regarding the construction of the performance evaluation: 1.Construct the initial evaluation index. 2.Revise the evaluation index. 3.Build the evaluation model. This evaluation model is divided to five aspects: namely tangible, serviceability, professional technology, efficiency and responsiveness and differentiation. Based on these five aspects, thirteen strategies and fifty-six evaluation index were extended. In this case study, Analytic Network Process(ANP), is used to calculate the weighted value of these aspects, strategies, and evaluation indexes. To make this study with more practical value, the object of this study is the industry of local financial holding company as case study, using this model to view the performance of the evaluation index of each aspects. The results of this case study also provided several valuable suggestions to the management level for reference.
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49

Chen, Lu-Fang, and 陳璐芳. "Research on Building New Service Quality Decision Making Model." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/37501340205615834347.

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Abstract:
博士
中華大學
科技管理博士學位學程
99
Traditional Gap analysis (GA) and Importance-Performance analysis (IPA) are two simple and useful techniques which can help managers identify which attributes should be improved to promote service quality. However, the basic assumptions underlying the application of GA and IPA were challenged while comparing with the Kano’s two-dimensional model. The main purpose of this research is to builid two new service quality strategy methods to revise GA and IPA. The first is to build a new gap analysis (NGA) by redefining service quality gap and building its evaluating function through Kano’s two-dimensional conception with the application of BPNN technique. The second is to build a new Importance-Performance Strategy Matrix (IPSM), which was developed by integrating the conceptions of Kano’s model, GA model and IPA model to help managers make more comprehensive decisions for improving overall customer satisfaction. Both attribute importance and performance in IPSM are re-calculated by a customer satisfaction function and the Back Propagation Neural Network (BPNN) method is to build this function to reflect the concept of Kano’s two-dimensional conception. Furthermore, this research confirms the application validity of the analytical results in using NGA and IPSM by taking domestic banking industry as an empirical case. First, the study develops a service quality questionnaire for domestic banks. The final scale includes seven dimensions, such as service environment, empathy, interaction quality, reliability, assurance, convenience and technology quality with total 47 service quality items. And then, this study tests the service quality instrument by using the case of a domestic bank in Taiwan to check the application validity of GA and IPSM. Two comparative analyses are employed on GA-NGA and four IPA-based models. Results showed that the impact of each service quality models on improving customer satisfaction can be clarified by NGA and IPSM techniques. This implicates that NGA and IPA techniques can be considered as the valuable decision-making tools for enhancing customer satisfaction more effectively.
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50

Tzeng, Chun-Ta, and 曾俊達. "The Quality Control Mechanism of Building Materials in Taiwan." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/t45g6v.

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Abstract:
博士
國立成功大學
建築學系碩博士班
90
A building is a discrete object constructed with various building materials through designed technological processes. Through this process, the result is a place for daily activities. After several serious incidents, such as houses made of sea-sand and radiated steel bars, and the 921 earthquake (1999), an alarm signal was given to the quality control of the building materials in the construction industry in Taiwan and its related commercial activities. In particular, the disastrous event of the 921 earthquake has vividly exposed a substantial lack of quality control in the construction industry of Taiwan. This brings up an urgent demand for the discussion and re-examination of the issues concerning the quality of the building construction that relates to the safety of living environment and the social stability. Through the frequent occurrences of disaster and fatalities caused by poor construction quality in past years, we come to realize the chaotic situation of the domestic market of building materials. In order to clarify the issues on the responsibility of quality assurance of the building materials, to satisfy the expectations of higher living standards, and to awaken the consciousness of the construction industry's ethic, the present research explores the characteristics of the current domestic quality control mechanism of the building materials, assesses the urgency of the demand for the quality assurance of the building materials, and analyzes and reviews the relationships among the management of building materials, the inspection system of building materials, the construction quality, and the responsibility and liabilities of the architectural profession. Based upon the reviews and analyses of the present construction environment and system and current CNS standards, this research intends to re-examine the related law and regulations, and further to propose a model in which the whole quality control mechanism of building materials can be established. The primary objective of the present research is to obtain a fair, practical and effective operational framework and basis for the final construction of a quality control mechanism of building materials in Taiwan. The present research proposes a quality control mechanism of building materials, which will provide guidelines and references for the management of the manufacturing processes and the assurance of the material properties. The findings in this research serve as criteria or bases for future integration of the specification of materials performance, and specification of construction practices and methods. The final goal is to upgrade architectural technologies, and to achieve a reasonable manufacturing process in the construction industry.
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