Relevant bibliographies by topics / Quality of tourist services

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Quality of tourist services'

Author: Grafiati
Published: 30 May 2022
Last updated: 31 July 2025

Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles

Select a source type:

Consult the lists of relevant articles, books, theses, conference reports, and other scholarly sources on the topic 'Quality of tourist services.'

Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.

You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.

Journal articles on the topic "Quality of tourist services"

1

Syahril, Wahyu Ramadhan, Roedjinandari Nanny, and Natsir Mokh. "The Influence of Quality of Tourism Services and Products on Loyalty through Tourist Satisfaction at Selomangleng Cave Tourism, Kediri City." Journal of Economics, Finance And Management Studies 07, no. 05 (2024): 3027–34. https://doi.org/10.5281/zenodo.11408312.

Full text
Abstract:
This research is entitled The Influence of Service Quality and Tourism Products on Loyalty through Tourist Satisfaction in the Selomangleng Cave Tourism, Kediri City, which aims to describe the influence of service quality, tourism products, tourist satisfaction and tourist loyalty in the Selomangleng Cave Tourism, Kediri City, analyzing the quality of services and tourism products. on tourist satisfaction, analyzing the quality of tourism services and products on tourist loyalty, analyzing tourist satisfaction on loyalty, and analyzing the influence of the quality of tourism services and prod
APA, Harvard, Vancouver, ISO, and other styles
2

Putra, Dewa Putu Kiskenda Erwanda Putra, and AA Suryawan Wiranatha. "The Role of Perceived Risk and Satisfaction as Mediators Between Service Quality and Tourist Loyalty in SPA Tourism in Ubud." Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia 19, no. 1 (2025): 81–94. https://doi.org/10.47608/jki.v19i12025.81-94.

Full text
Abstract:
The spa tourism industry in Ubud has grown rapidly, with 96 spas operating in both Day Spa and Hotel or Resort Spa categories. The Spa industry as a tourist attraction in Ubud is expected to provide satisfactory quality of services and make tourists as their loyal customers. This study investigates the mediating roles of tourist satisfaction and perceived risk in the relationship between service quality and tourist loyalty. The aim of this research is to ensure that the marketing of Spa tourism as a developed industry in Ubud is always able to provide quality services that satisfy the tourists
APA, Harvard, Vancouver, ISO, and other styles
3

Šálková, Daniela, Sergey Yekimov, Renáta Křečková, et al. "Improving the quality of tourist services." E3S Web of Conferences 538 (2024): 05003. http://dx.doi.org/10.1051/e3sconf/202453805003.

Full text
Abstract:
For the tourism industry, the quality of tourist services is important. Hotels, motels, tour bureaus, travel agencies may have approximately the same material base, but the greatest success is achieved by those who provide better services in accordance with customer requests. The level of quality of tourist services is correlated with a variety of objective and subjective factors. A travel company must have its own quality standards for the provision of travel services that would meet the requirements of potential consumers and industry standards. The consistently high quality of tourist servi
APA, Harvard, Vancouver, ISO, and other styles
4

Manihuruk, Eka Female Patrecia, and Maria Lupita Sari. "Tourist Perceptions In The Quality Of Sustainable Tourism Services In Lombok." Journal of Rural Tourism 2, no. 2 (2024): 55–61. https://doi.org/10.70310/5g08jq45.

Full text
Abstract:
This study aims to measure tourists' perceptions of the quality of sustainable tourism services in Lombok. Through sources involving domestic and foreign tourists, this study analyzes the dimensions of service quality that have the most influence on tourist satisfaction. The results of the study indicate that tourists highly value aspects of environmental sustainability, local wisdom, and the quality of facilities. In addition, this study explains how tourists' perceptions relate to sustainable tourism in Lombok and those perceptions of the quality of sustainable tourism services in Lombok.
APA, Harvard, Vancouver, ISO, and other styles
5

Stepheno, Ancy, and Raghul P. "A Study on Tourism and Level of Satisfaction of Tourists." Shanlax International Journal of Management 11, S1-Mar (2024): 197–208. http://dx.doi.org/10.34293/management.v11is1-mar.8107.

Full text
Abstract:
The project titled ‘A study on tourism services and level of satisfaction of tourists,’ is carried out with the main objective to analyse the tourists perception in terms of satisfaction on the existing tourism facilities and services. The study focuses on tourist satisfaction relating to quality of various tourist services such as food, transport, accommodation, etc. Poor and inadequate infrastructure facilities and management, non availability of basic facilities in tourist place, lack of domestic and international airport, inadequate transport system, lack of requisite hotel accommodation e
APA, Harvard, Vancouver, ISO, and other styles
6

Sari, Ni Putu Ratna, Anak Agung Putri Sri, Anak Agung Gde Raka Dalem, and Anak Agung Gede Oka Ananta Prawira. "Tourist Perceptions on Destination Attributes and Service Quality of Tourism Accommodation in the Ubud Tourism Area." European Modern Studies Journal 8, no. 1 (2024): 14–19. http://dx.doi.org/10.59573/emsj.8(1).2024.2.

Full text
Abstract:
This study will examine tourists' perceptions of tourist destination attributes and the quality of tourist accommodation services in the Ubud Tourism Area. This research used descriptive statistical analysis with a sample size of 140 respondents, namely tourists staying in accommodation in the Ubud Tourism Area, and samples were taken by accidental sampling. The results of the analysis show that destination attributes have an interrelated relationship with the quality of tourist accommodation services in the Ubud Tourism Area. An attractive and satisfying destination can help improve the image
APA, Harvard, Vancouver, ISO, and other styles
7

Syamsurizal, Syamsurizal, Rozi Andrini, and Viona Rismawati. "Generation Z and Halal Travel: How Digital Promotion and Service Quality Influence Interest." Likuid Jurnal Ekonomi Industri Halal 4, no. 2 (2024): 77–92. http://dx.doi.org/10.15575/likuid.v4i2.35352.

Full text
Abstract:
One of the industries that has the potential to expand in Indonesia in recent years is halal tourism. Therefore, tourist destination managers must improve management, including digital promotions and services. Especially for Generation Z who are the largest number of tourists on halal tourism. The study aims how digital promotion and service quality influence interest of Gen Z. Quantitative approach with multiple linear regression analysis is the method used in this study. Digital promotion and service quality influenced the interest of Gen Z tourists to travel for halal tourims. Another findi
APA, Harvard, Vancouver, ISO, and other styles
8

Martaleni, Martaleni, Sugeng Mulyono, and Elok Sri Utami. "The role of religiosity in enhancing tourist loyalty through halal tourism and quality services." Innovative Marketing 21, no. 1 (2025): 50–64. https://doi.org/10.21511/im.21(1).2025.05.

Full text
Abstract:
Halal tourist destinations meet the needs of Muslim travelers while also being accessible to non-Muslim visitors. This study investigates the relationship between non-Muslim visitors’ loyalty to halal products and services and the growth of halal tourism, with a focus on the role of religion as a mediating factor. Using a quantitative approach, the data were collected from 308 non-Muslim tourists in East Java Province, Indonesia, through a questionnaire. The findings reveal that perceptions of halal products and services significantly influence tourist loyalty (t-statistic = 2.789, p-value = 0
APA, Harvard, Vancouver, ISO, and other styles
9

Nezakati, Hossein. "To Explore Hotel Service Factors Effect on Increasing Tourist Loyalty-Malaysia Evidence (Preliminary Study)." Journal of Education and Vocational Research 3, no. 12 (2012): 415–18. http://dx.doi.org/10.22610/jevr.v3i12.93.

Full text
Abstract:
Tourism industry has become more important in the global economy because it has the fastest growth in recent years. Based on United nation world tourist organization, Malaysia is the 9th country in the world and 3rd country in Asia in attracting tourists with 24.6 million one in 2010. Hotels play important role by providing quality service to customers and enhancing their loyalty. Rapid growth among hotels in tourism industry make hotels to recognize services as an important factor attracting more tourists, hence those are profitable. Therefore this primary study tries to start finding out rel
APA, Harvard, Vancouver, ISO, and other styles
10

HARYANI, Dwi Septi, Octojaya ABRIYOSO, and Sri KURNIA. "Study of the Effects of Marketing Mix and Service Quality on Tourists’ Decisions." Journal of Environmental Management and Tourism 13, no. 2 (2022): 486. http://dx.doi.org/10.14505/jemt.v13.2(58).18.

Full text
Abstract:
Indonesia has some types of attractive tourism in various areas captivating tourists’ interest. However, from 2016 to 2020, the number of tourists visiting tourist destinations decreased since the tourism products offered did not meet the tourists’ expectations and desires, the minimum distribution of tourism products provided, lacking promotion made to the tourists, and the people involved in the tourism industry did not perform optimum services to the tourists. Another problem was the minimum information of the culture, or local culture of an area, tourism products, distribution services, to
APA, Harvard, Vancouver, ISO, and other styles
More sources

Dissertations / Theses on the topic "Quality of tourist services"

1

Al-Rachkidi, Nour Hanna. "Le rôle potentiel des aéroports dans la promotion des pays comme destination touristique : Le cas de l’aéroport international de Beyrouth." Thesis, Rennes 1, 2016. http://www.theses.fr/2016REN1G014/document.

Full text
Abstract:
Nous tentons dans ce travail d’étudier le rôle de l'Aéroport International de Beyrouth (BIA) dans la promotion du Liban comme destination touristique. De même, nous cherchons à identifier les facteurs qui affectent la satisfaction des touristes à l'aéroport autant pendant leur arrivée que pendant leur départ. En outre, nous accordons une importance particulière à l'étude et l'identification de la relation entre le rôle de l'aéroport d’une part et l'image de la destination d’une autre part. Nous identifions ainsi les facteurs qui peuvent influencer la décision du touriste, de visiter une telle
APA, Harvard, Vancouver, ISO, and other styles
2

Olivier, E. S., and A. J. Strydom. "Strategies to improve tourism service quality : a case study of the Sol Plaatje Municipal Area." Journal for New Generation Sciences, Vol 9, Issue 1: Central University of Technology, Free State, Bloemfontein, 2011. http://hdl.handle.net/11462/581.

Full text
Abstract:
Published Article<br>Globally, tourism is increasingly referred to as the world's biggest industry. As tourism increases, so does consumer demand for quality. Superior customer service may be viewed as one of the most effective strategies for tourism destinations to create and maintain a sustainable competitive advantage. The primary goals of this article are to:•Describe the current satisfaction levels of international and domestic tourists to the Sol Plaatje Municipal Area in terms of service quality; •Describe the perceptions and experiences of role-players in the local tourism industry re
APA, Harvard, Vancouver, ISO, and other styles
3

Frochot, Isabelle Veronique. "The influence of the benefits sought by visitors on the evaluation of the service quality provided in historic houses." Thesis, Manchester Metropolitan University, 1999. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.264453.

Full text
APA, Harvard, Vancouver, ISO, and other styles
4

He, Xiaomin. "Measuring the perceived service quality of group package tours in China : a conceptual model and empirical evidence." HKBU Institutional Repository, 2004. http://repository.hkbu.edu.hk/etd_ra/608.

Full text
APA, Harvard, Vancouver, ISO, and other styles
5

Al-Maaitah, Hadeel Mahmoud Khaleel. "An investigation of the acquisition and experience of medical tourism : the case of Jordan." Thesis, University of Exeter, 2016. http://hdl.handle.net/10871/26194.

Full text
Abstract:
The purpose of this study is to investigate medical tourism in Jordan through the international patients‘ perspective. The aim is to contribute to a better understanding of international patients‘ consumption behaviour to seek medical treatment, and while at the destination. And also to better understand the medical tourists‘ perceptions of quality of healthcare services. This research was designed to facilitate the identification of the characteristics of medical tourists, their visit, their sources of information and the main pull/push factors influencing their decision to travel. Moreover,
APA, Harvard, Vancouver, ISO, and other styles
6

Neal, Janet Davis. "The Effects of Different Aspects of Tourism Services on Travelers' Quality of Life: Model Validation, Refinement, and Extension." Diss., Virginia Tech, 2000. http://hdl.handle.net/10919/26813.

Full text
Abstract:
Numerous satisfaction studies have been conducted in both tourism and marketing which have examined various aspects of travelers and/or consumers. Quality of life satisfaction studies look beyond the types of satisfaction experiences that endure for only a short time to those that "spill over" into individuals' life domains thus enhancing their overall life satisfaction. Many research studies in the discipline of marketing have revealed that the overall quality of life of consumers may be affected by the marketing efforts of organizations for all of the marketing mix elements. Although it
APA, Harvard, Vancouver, ISO, and other styles
7

Kliauza, Povilas. "Druskininkų turizmo paslaugų kokybės vertinimas." Bachelor's thesis, Lithuanian Academic Libraries Network (LABT), 2013. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130906_113454-64692.

Full text
Abstract:
Darbo objektas: turizmo paslaugų kokybė. Darbo tikslas - įvertinti Druskininkuose teikiamų turizmo paslaugų kokybę, remiantis vartotojų nuomone. Darbo uždaviniai: 1. Apibrėžti paslaugų sampratą ir savybes; 2. Pateikti turizmo paslaugų klasifikaciją; 3. Išanalizuoti paslaugų kokybės esmę ir vertinimo modelius; 4. Nustatyti Druskininkų turizmo paslaugų kokybę ir pateikti išvadas. Pagrindiniai rezultatai, išvados ir pasiūlymai. Turizmo paslauga, kaip ir bet kuri kita paslauga pasižymi šiomis savybėmis kaip heterogeniškumas, neapčiuopiamumas, neatsiejamumas, trumpalaikiškumas. Turizmo paslaugos y
APA, Harvard, Vancouver, ISO, and other styles
8

Swart, Magdalena Petronella. "A business tourist service quality scorecard for predicting tourist retention." Thesis, 2013. http://hdl.handle.net/10210/8521.

Full text
Abstract:
D.Comm. (Leadership in Performance and Change)<br>The National Department of Tourism (NDT), in the National Tourism Sector Strategy (NTSS), highlighted the need for research on tourist service satisfaction. According to the Global Competitiveness Programme (GCP), most of the dissatisfied tourists are business travelers. There are gaps in the literature with reference to the operationalisation of, and relationship between, service quality scores and retention scores in the business tourism industry. The contextualisation and conceptualisation of the proposed SQSC will be supported by a discussi
APA, Harvard, Vancouver, ISO, and other styles
9

Hsu, Yao-Hsuam, and 徐耀炫. "Quality Tourist Hotels Catering Services, Research The Relationship Between Customer Satisfaction and Loyalty -Take an Example Taoyuan City Tourist Hotel." Thesis, 2015. http://ndltd.ncl.edu.tw/handle/a8r5z2.

Full text
APA, Harvard, Vancouver, ISO, and other styles
10

TAN, ANA CRISTY FAJANILAN, and 安尼克莉絲汀. "Tourist factory Word-of-Mouth：A Service quality Perspective." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/26967228541000889681.

Full text
Abstract:
碩士<br>稻江科技暨管理學院<br>IMBA國際商務碩士學位學程<br>104<br>Word-of-Mouth (WOM) is important in making a tourism decision. With the need of traditional factory transferring to the factory tours, the research of evaluation model for factory tour have not yet develop. Therefore, this paper focuses to development of the evaluation model. The Methodology of this study uses analytic hierarchy process (AHP) to analyze five main criteria and sixteen guidelines. According to the result, it shows that “tangibility WOM” is the most important dimension, the followings are “Reliability WOM”, “Empathy WOM”, “Assurance WO
APA, Harvard, Vancouver, ISO, and other styles
More sources

Books on the topic "Quality of tourist services"

1

Organization, World Tourism, ed. Quality control of tourism products and services. World Tourism Organization, 1988.

Find full text
APA, Harvard, Vancouver, ISO, and other styles
2

World Tourism Organization. General Assembly. and World Tourism Organization Secretary-General, eds. Identification and evaluation of those components of tourism services which have a bearing on tourist satisfaction and which can be regulated, and state measures to ensure adequate quality of tourism services. World Tourism Organization, 1985.

Find full text
APA, Harvard, Vancouver, ISO, and other styles
3

Moliterni, Rocco, and Jacques Martin, eds. Proceedings of the 11th Toulon-Verona International Conference on Quality in Services. Firenze University Press, 2008. http://dx.doi.org/10.36253/978-88-8453-855-0.

Full text
Abstract:
The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, bankin
APA, Harvard, Vancouver, ISO, and other styles
4

Varra, Lucia, ed. Le case per ferie: valori, funzioni e processi per un servizio differenziato e di qualità. Firenze University Press, 2012. http://dx.doi.org/10.36253/978-88-6655-094-5.

Full text
Abstract:
The research aims to analyse the concept of the 'holiday home' in Italy, a phenomenon that is not very well known and not given sufficient visibility in the tourism sector. The objective is to grasp the role and the degree of response that the holiday homes can offer in order to consolidate a genuinely social and sustainable tourism, which is the specific feature of the Associazione di Promozione Sociale Santa Lucia. The holiday homes represent an efficacious response to the emerging motivations for travel and a new sensitivity towards social and sustainable tourism. The growing opportunities
APA, Harvard, Vancouver, ISO, and other styles
5

Stiernstrand, Ossian. Servicekvalitet inom evenemagsturism: En studie av två svenska turistattraktioner. European Tourism Research Institute, ETOUR, 1997.

Find full text
APA, Harvard, Vancouver, ISO, and other styles
6

Williams, C., and J. Buswell, eds. Service quality in leisure and tourism. CABI, 2003. http://dx.doi.org/10.1079/9780851995410.0000.

Full text
APA, Harvard, Vancouver, ISO, and other styles
7

Centre, Larne Tourist Information, and Larne Borough Council, eds. Tourist information services. Larne Tourist Information Centre, 2001.

Find full text
APA, Harvard, Vancouver, ISO, and other styles
8

Jones, E., and C. Haven-Tang, eds. Tourism SMEs, service quality and destination competitiveness. CABI, 2005. http://dx.doi.org/10.1079/9780851990118.0000.

Full text
APA, Harvard, Vancouver, ISO, and other styles
9

Ellis, Jones Eleri, and Haven Claire, eds. Tourism SMEs, service quality, and destination competitiveness. CABI Pub., 2005.

Find full text
APA, Harvard, Vancouver, ISO, and other styles
10

Buswell, J., C. Williams, and C. Sutton, eds. Service quality in leisure, events, tourism and sport. CABI, 2017. http://dx.doi.org/10.1079/9781780645445.0000.

Full text
APA, Harvard, Vancouver, ISO, and other styles
More sources

Book chapters on the topic "Quality of tourist services"

1

Robustin, Tri Palupi, Ikhwanul Hakim, and Nur Latifa Isnaini Putri. "Tourist satisfaction and the quality of tourism services in Siti Sundari Lumajang." In Proceedings of the Conference on SDGs Transformation Through the Creative Economy: Encouraging Innovation and Sustainability (TCEEIS 2023). Atlantis Press International BV, 2023. http://dx.doi.org/10.2991/978-94-6463-346-7_3.

Full text
APA, Harvard, Vancouver, ISO, and other styles
2

Pihlajamaa, Olli, Toni Lusikka, Janne Lahti, Immo Heino, Jenni Vestinen, and Maria Hakkarainen. "Evaluation of Beyond MaaS Concept and Technical Solution: Case Enriched Travel Chains." In Lecture Notes in Mobility. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-85578-8_13.

Full text
Abstract:
Abstract The Beyond MaaS concept aims at combining digital mobility services with the digitalized information about the contexts and reasons of mobility in an intelligent way. Trip planners and various degrees of MaaS approaches have made public transportation easier to use but the modal shift to more sustainable mobility is still lagging the goals. Integrating rich, machine-readable digital representation of destinations and services making people to travel and mobility service, it is possible to optimize human activities as a whole and create new schemes that attract people more often to use
APA, Harvard, Vancouver, ISO, and other styles
3

Yang, Shaohua, Salmi Mohd Isa, and Yedan Fan. "Identifying the key factors influencing service quality among Chinese GTPs in New Zealand." In Chinese Outbound Tourist Behaviour. Routledge, 2022. http://dx.doi.org/10.4324/9781003121329-11.

Full text
APA, Harvard, Vancouver, ISO, and other styles
4

Haryono, J., H. Brahmantyo, and I. E. Oesman. "The impact of service quality, pricing and brand image to purchase intention." In Current Issues in Tourism, Gastronomy, and Tourist Destination Research. Routledge, 2022. http://dx.doi.org/10.1201/9781003248002-34.

Full text
APA, Harvard, Vancouver, ISO, and other styles
5

Egger, Roman, Angela Pagiri, Barbara Prodinger, Ruihong Liu, and Fabian Wettinger. "Topic Modelling of Tourist Dining Experiences Based on the GLOBE Model." In Information and Communication Technologies in Tourism 2022. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-030-94751-4_32.

Full text
Abstract:
AbstractThe needs of travellers vary across cultures. When it comes to culinary aspects, there is a strong connection between gastronomy and culture. To optimise service offerings, investigation of the essential aspects of dining experiences in relation to cultural backgrounds is of great importance. In the age of digitalisation, tourists share their dining experiences throughout their multiphasic travel journey via online platforms. By considering nine distinct cultural backgrounds, this research aims to investigate tourist experiences based on TripAdvisor restaurant reviews through topic mod
APA, Harvard, Vancouver, ISO, and other styles
6

Amissah, Eunice Fay, Evelyn Addison-Akotoye, and Sarah Blankson-Stiles-Ocran. "Service Quality, Tourist Satisfaction, and Destination Loyalty in Emerging Economies." In Palgrave Studies of Marketing in Emerging Economies. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-83711-2_6.

Full text
APA, Harvard, Vancouver, ISO, and other styles
7

Farmaki, Eleni, Maria Aryblia, Stavroula Tournaki, and Theocharis Tsoutsos. "Assessing Sustainable Urban Mobility Policies in the Mediterranean Tourism Destinations Through Multi-Criteria Decision-Making Models." In Sustainable Mobility for Island Destinations. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-73715-3_2.

Full text
Abstract:
AbstractThis chapter presents the assessment of 11 sustainable urban mobility measures according to 10 criteria for European medium-sized touristic cities, using multi-criteria decision-making. The study includes the viewpoint of six different European stakeholder groups, identifying their interests and comparing their ranking on appropriate mobility measures. It was found that the majority of stakeholders give the highest priority to the wellbeing of local communities and the quality of life, despite the economic implications of services and the potential impact on incoming tourism. Mostly th
APA, Harvard, Vancouver, ISO, and other styles
8

Kankaew, Kannapat, Dewi Aretha, Sudarat Kanchanaphimai, Duangkamon Grodprakhon, and Kevin Anindya W. "Perceived Service Quality and Purchase Intention of Budget Hotels: A Comparative Study Between Thais and Indonesians." In 4th International Conference on Tourism, Gastronomy, and Tourist Destination (TGDIC 2023). Atlantis Press International BV, 2023. http://dx.doi.org/10.2991/978-94-6463-296-5_39.

Full text
APA, Harvard, Vancouver, ISO, and other styles
9

Anastasiadou, Sofia, and Andreas Masouras. "Exploring Determinants Regarding Visit and Revisit Intentions Considering Greece as a Medical Tourism Destination." In Strategic Innovative Marketing and Tourism. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-51038-0_12.

Full text
Abstract:
AbstractMedical tourism is associated with the act of travelling from of origin where an individual visits a foreign country to pursue healthcare services. Economically, medical travel has profited several southern countries, where the cost of medical procedures is extremely low compared to those of more northern countries. Greece is a medical tourism destination. The objective of the current study is to explore the issue of travel motivations, perceived risks, healthcare services quality, travel constrains, perceived destination image, as determinants regarding visit and revisit intentions co
APA, Harvard, Vancouver, ISO, and other styles
10

Sarra, Annalina, Adelia Evangelista, and Tonio Di Battista. "Assessment of visitors’ perceptions in protected areas through a model-based clustering." In Proceedings e report. Firenze University Press, 2021. http://dx.doi.org/10.36253/978-88-5518-461-8.46.

Full text
Abstract:
Protected areas are well-defined geographical spaces that, in view of their recognized, natural, ecological or cultural values, receive protection. They have the twofold mandate of protection of natural resources and providing a space for nature-based tourism activities. In the last years, the nature-based tourism is experiencing positive and sustainable growth worldwide. Understanding the value attached by visitors to their destination and know their assessment on various activities in which they are engaged during their stay is a key element in shaping tourist’s satisfaction. Objective of th
APA, Harvard, Vancouver, ISO, and other styles

Conference papers on the topic "Quality of tourist services"

1

Vujičić, Slađana, Ljiljana Tomić, and Boro Krstić. "USE OF THE SERVQUAL MODELTO EVALUATE THE QUALITY OF TOURIST SERVICES OF SPA TOURISM IN SERBIA." In TOURISM AND GREEN INVESTMENTS. University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja, 2024. http://dx.doi.org/10.52370/tisc24399sv.

Full text
Abstract:
The growing importance of tourism for the economic development of the country has led to a change in the awareness of tourism service providers towards continuous improvement of their quality. Improving the quality of tourist services is one of the keys to meeting the needs of increasingly demanding tourists. Tourist satisfaction with the provided service is recognized as one of the key factors by which tourists measure service quality, which also influences their choice of tourist destination. The purpose of this study is to understand the relationship between service quality and tourist sati
APA, Harvard, Vancouver, ISO, and other styles
2

Kamalova, Anara. "Problems and Perspectives of Tourism Infrastructure Development in the Kyrgyz Republic." In International Conference on Eurasian Economies. Eurasian Economists Association, 2019. http://dx.doi.org/10.36880/c11.02231.

Full text
Abstract:
Tourism business development perspectives mostly depend on the level of infrastructure. Tourism infrastructure includes a group of industries which provides passive tourism balance. It has its own resources: natural, recreational, production assets - service enterprises, personnel, relations with other sectors of economy, providing accommodation, feeding, recreation, information and transport services for tourists. Tourism infrastructure contributes to the adequate functioning of tourist’s leisure.&#x0D; Despite all efforts to develop tourism in Kyrgyzstan, good results of its development are
APA, Harvard, Vancouver, ISO, and other styles
3

Skalska, Teresa. "QUALITY GAPS IN TOURISM FOR PEOPLE WITH DISABILITIES: ACCESS TO INFORMATION SERVICES." In Tourism in Southern and Eastern Europe 2023: Engagement & Empowerment: A Path Toward Sustainable Tourism. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. http://dx.doi.org/10.20867/tosee.07.23.

Full text
Abstract:
Purpose – The aim of the article is to assess the significance and level of inconvenience of selected attributes of tourist services provided for people with various types of social exclusion, the disability among them. It may be helpful for understanding the possibility of separating customer groups and seeing their needs at particular stages of the supply chain in tourism (information, accommodation, transport, organization and intermediation). Methodology – The survey was conducted among disabled and seniors helped to identify quality gaps in the provision of tourism services, taking into a
APA, Harvard, Vancouver, ISO, and other styles
4

Dobrovolschi, Marina. "Entrepreneurial Behavior in the Health Tourism Market." In International Scientific Conference ”Development Through Research and Innovation - 2023”, 4nd Edition. Academy of Economic Studies of Moldova, 2024. http://dx.doi.org/10.53486/dri2023.18.

Full text
Abstract:
The health tourism market includes economic sectors with different objects of activity that aim to obtain profit by increasing the number of visitors, turning them into customers, using modern marketing tools, and being one step ahead of the competition. Thus, we encounter sedentary, adaptable, or in-trend behaviors of entrepreneurs who contribute directly or indirectly through their actions to the development of medical, wellness, and SPA tourism. This study is a descriptive analysis of entrepreneurial behaviors, to present the bond between digitalization, researcher activity, sustainability,
APA, Harvard, Vancouver, ISO, and other styles
5

Teofilova, Teodora. "INDICATORS FOR EVALUATION OF THE QUALITY OF SERVICE IN HOTELS IN THE CITY OF VARNA." In TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.530.

Full text
Abstract:
The material examines the degree of readiness of hoteliers in Varna, Bulgaria to select, implement and apply a set of indicators for assessing the quality of service in accommodation. The content reveals not only the specifics of the service process, but also answers to several questions related to its evaluation and quality certification. Scholars and politicians see standardization as a tool to liberalize trade in services, while some operators of the tourism industry find standardization of tourism services unfavorable. Increasing the confidence in tourist is a goal that hoteliers strive to
APA, Harvard, Vancouver, ISO, and other styles
6

Sulkaisi, Neffi, Idris, Felia Siska, and Irwan. "The Effect of Services Quality on Tourist Satisfaction and Tourist Loyalty." In 5th Asia-Pacific Conference on Economic Research and Management Innovation (ERMI 2021). Atlantis Press, 2021. http://dx.doi.org/10.2991/aebmr.k.210218.001.

Full text
APA, Harvard, Vancouver, ISO, and other styles
7

Vojinović, Dragan, and Nevena Kapor. "THE IMPACT OF PANDEMIC CORONA VIRUS ON COMMUNICATION IN TOURISM." In The Sixth International Scientific Conference - TOURISM CHALLENGES AMID COVID-19, Thematic Proceedings. FACULTY OF HOTEL MANAGEMENT AND TOURISM IN VRNJAČKA BANJA UNIVERSITY OF KRAGUJEVAC, 2021. http://dx.doi.org/10.52370/tisc21180dv.

Full text
Abstract:
Communication and information technologies have greatly influenced the changes of tourism as an activity, especially when it comes to distribution channels in tourism, achieving more accurate and closer communication with customers/tourists, easier access to information, which ultimately affected the creation of market competition with the focus on the tourist. Communication in the tourism industry is of universal importance if the goal is an adequate level of tourist satisfaction as well as competitiveness in the local and global market. Communication is not just promotional activity aimed at
APA, Harvard, Vancouver, ISO, and other styles
8

Abd Razak, Nurul Fardila, Abdullah Muhamed Yusoff, Nur Azimah Othman, Derweanna Bah Simpong, and Noriza Ishak. "FACTORS THAT DETERMINE TOURIST’S PURCHASE INTENTION TOWARD KELANTANESE LOCAL CUISINE." In GLOBAL TOURISM CONFERENCE 2021. PENERBIT UMT, 2021. http://dx.doi.org/10.46754/gtc.2021.11.014.

Full text
Abstract:
Local foods are one of the cravings of travelers wanting to experience the joys of domestic tourism. Some of the other reasons tourists visit a place is to experience the lifestyle, and culture. Besides these motivational factors, tourist visit places based on word -of- mouth and their own past experiences. The state of Kelantan, Malaysia is identified as a vibrant tourist destination as it has beautiful natural environs and has a rich and diverse cultural heritage that is easy to promote to tourists. Kelantan is also well known for its local cuisines that can attract the foodies. The uniquene
APA, Harvard, Vancouver, ISO, and other styles
9

Velikova, Elenita, and Stella Dimitrova. "APPROACHES FOR EXTENDING THE WINTER TOURIST SEASON." In TOURISM AND CONNECTIVITY 2020. University publishing house "Science and Economics", University of Economics - Varna, 2020. http://dx.doi.org/10.36997/tc2020.145.

Full text
Abstract:
Tourism is one of the fastest growing industries nowadays and one of its specific features is its seasonality. This reflects in the unequable workflow of the tourist sites in the respective destinations. Bulgaria is a tourist destination which is characterized by a specific seasonal nature of the tourist product. In order to overcome the seasonality in tourism, it is necessary to achieve a more even distribution of visits to the tourist place over time by influencing the factors of seasonality - stimulating travel during the inactive and intermediate season, diversifying the types and forms of
APA, Harvard, Vancouver, ISO, and other styles
10

Nordin, Aleff Omar Shah, Mohd Rahimi Abdul Halim, and Siti Nur Atiqah Mohd Masri. "MEASURING THE TOURIST SATISFACTION ON ECOTOURISM SERVICE QUALITY AT KUALA TAHAN NATIONAL PARK: AN INVESTIGATION ON VISITORS PERCEPTIONS." In GLOBAL TOURISM CONFERENCE 2021. PENERBIT UMT, 2021. http://dx.doi.org/10.46754/gtc.2021.11.041.

Full text
Abstract:
Ecotourism is a sub-component of sustainable tourism that involves a visit to a natural area and manages the living parts of the natural environment. Moreover, ecotourism’s perceived potential as an effective tool for sustainable development, including economic development and conservation strategies. Currently, the importance of ecotourism service quality is gaining tremendous attention due to the growing demand for ecotourism worldwide and increasing expectations from visitors. A challenge remains in identifying how natural resource and nature-based tourism providers can best achieve those b
APA, Harvard, Vancouver, ISO, and other styles

Reports on the topic "Quality of tourist services"

1

Rivera, John Paolo, Cynthia Cudia, and Tereso Jr Tullao. Assessing the Readiness of Filipino MRA-supported Professions To Participate in the Mobility of Skilled Labor in the ASEAN Region: Lessons for APEC Economies. Philippine Institute for Development Studies, 2019. https://doi.org/10.62986/dp2019.12.

Full text
Abstract:
As a single market and production base, the ASEAN Economic Community (AEC) enabled ASEAN Member States (AMS) to take advantage of the free flow of goods, services, funds, and labor. The free movement of labor, particularly skilled, to economies with lucrative opportunities allows them to realize higher returns on their investments in human capital. Such movement is facilitated by mutual recognition arrangements (MRAs) where AMS agreed on recognition mechanisms (i.e., equivalence of registration, licensing requirements, and reciprocity requirements) that facilitated mobility of skilled professi
APA, Harvard, Vancouver, ISO, and other styles
2

Hyatt, J. E. Hanford analytical services quality assurance requirements documents. Office of Scientific and Technical Information (OSTI), 1997. http://dx.doi.org/10.2172/353246.

Full text
APA, Harvard, Vancouver, ISO, and other styles
3

Irvine, Cynthis E., and Timothy E. Levin. An Introduction to Quality of Security Services. Defense Technical Information Center, 1999. http://dx.doi.org/10.21236/ada379660.

Full text
APA, Harvard, Vancouver, ISO, and other styles
4

DEFENSE LOGISTICS AGENCY ALEXANDRIA VA. Total Quality Management Plan: Technical and Logistics Services. Defense Technical Information Center, 1989. http://dx.doi.org/10.21236/ada212864.

Full text
APA, Harvard, Vancouver, ISO, and other styles
5

Chan, K., R. Sahita, S. Hahn, and K. McCloghrie. Differentiated Services Quality of Service Policy Information Base. RFC Editor, 2003. http://dx.doi.org/10.17487/rfc3317.

Full text
APA, Harvard, Vancouver, ISO, and other styles
6

Hyatt, J. E. Hanford analytical services quality assurance requirements document (HASQARD). Office of Scientific and Technical Information (OSTI), 1996. http://dx.doi.org/10.2172/16779.

Full text
APA, Harvard, Vancouver, ISO, and other styles
7

Taylor, L. H. Assessment report for Hanford analytical services quality assurance plan. Office of Scientific and Technical Information (OSTI), 1994. http://dx.doi.org/10.2172/10104878.

Full text
APA, Harvard, Vancouver, ISO, and other styles
8

Khetrapal, Sonalini, and Rajesh Bhatia. Quality Implementation on Urban Health Care Services in India. Asian Development Bank, 2020. http://dx.doi.org/10.22617/brf200197-2.

Full text
APA, Harvard, Vancouver, ISO, and other styles
9

Moreno Hernandez, Zaid Alejandro, Raquel Morquecho Sánchez, Antonio Hernandez Mendo, and Veronica Morales Sánchez. Quality in children´s sports services: A systematic review. INPLASY - International Platform of Registered Systematic Review and Meta-analysis Protocols, 2024. http://dx.doi.org/10.37766/inplasy2024.11.0058.

Full text
APA, Harvard, Vancouver, ISO, and other styles
10

Okullo, Joel, Quinto Okello, Harriet Birungi, et al. Improving quality of care for family planning services in Uganda. Population Council, 2003. http://dx.doi.org/10.31899/rh4.1219.

Full text
APA, Harvard, Vancouver, ISO, and other styles
You might also be interested in the extended bibliographies on the topic 'Quality of tourist services' for particular source types:
Journal articles Dissertations / Theses Books
We offer discounts on all premium plans for authors whose works are included in thematic literature selections. Contact us to get a unique promo code!

To the bibliography