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1

Glance, Laurent G., Yue Li, and Andrew W. Dick. "Quality of Quality Measurement." Anesthesiology 125, no. 6 (2016): 1092–102. http://dx.doi.org/10.1097/aln.0000000000001362.

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Abstract Background The validity of basing healthcare reimbursement policy on pay-for-performance is grounded in the accuracy of performance measurement. Methods Monte Carlo simulation was used to examine the accuracy of performance profiling as a function of statistical methodology, case volume, and the extent to which hospital or physician performance deviates from the average. Results There is extensive variation in the true-positive rate and false discovery rate as a function of model specification, hospital quality, and hospital case volume. Hierarchical and nonhierarchical modeling are b
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2

De Toni, A., G. Nassimbeni, and S. Tonchia. "An instrument for quality performance measurement." International Journal of Production Economics 38, no. 2-3 (1995): 199–207. http://dx.doi.org/10.1016/0925-5273(94)00093-p.

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3

Lee, Jay S., and Hari Nathan. "Quality Measurement and Pay for Performance." Surgical Oncology Clinics of North America 27, no. 4 (2018): 621–32. http://dx.doi.org/10.1016/j.soc.2018.05.003.

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4

Hocking, Roland W. D., and Shahed Power. "Environmental performance: Quality, measurement and improvement." Business Strategy and the Environment 2, no. 4 (1993): 19–24. http://dx.doi.org/10.1002/bse.3280020403.

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5

Alrashedi, Omar Mohammed A., Adil Mohammad Almaqati, Majed abdulaziz bin hassan, et al. "A Measurement of the Quality of Health Care Based on Its Performance." International Journal Of Pharmaceutical And Bio-Medical Science 02, no. 12 (2022): 639–45. http://dx.doi.org/10.47191/ijpbms/v2-i12-10.

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Background: In recent years, the healthcare system has undergone rapid transformation. Nonetheless, a recent Quality and Patient Safety Report highlighted declining levels of patient safety and quality culture among healthcare professionals. This highlights the importance of assessing care quality and patient safety from the perspectives of both patients and healthcare professionals. Objectives: The purpose of this study was to investigate (1) patients' and healthcare professionals' perspectives on overall quality of care and patient safety standards at two tertiary hospitals, as well as (2) w
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Sinung, Suakanto1 Suhono H. Supangkat2 Suhardi3 and Roberd Saragih4. "PERFORMANCE MEASUREMENT OF CLOUD COMPUTING SERVICES." International Journal on Cloud Computing: Services and Architecture(IJCCSA) 2, April (2018): 01–12. https://doi.org/10.5281/zenodo.1440761.

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Cloud computing today has now been growing as new technologies and new business models. In distributed technology perspective, cloud computing most like client-server services like web-based or web-service but it used virtual resources to execute. Currently, cloud computing relies on the use of an elastic virtual machine and the use of network for data exchange. We conduct an experimental setup to measure the quality of service received by cloud computing customers. Experimental setup done by creating a HTTP service that runs in the cloud computing infrastructure. We interest to know about the
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7

Wahyu, Anggoro, Suryani Fitri, and Dinariana Dwi. "Quality Management Competency to Quality Performance Based on QPASS Standard Measurement (Case Study: Arandra Residence Project)." International Journal of Science and Research (IJSR) 10, no. 1 (2021): 638–43. https://doi.org/10.21275/sr21111134050.

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8

Uyar, Ali. "Quality performance measurement practices in manufacturing companies." TQM Journal 21, no. 1 (2009): 72–86. http://dx.doi.org/10.1108/17542730910924763.

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9

Jochem, Roland, Martin Menrath, and Katja Landgraf. "Implementing a quality‐based performance measurement system." TQM Journal 22, no. 4 (2010): 410–22. http://dx.doi.org/10.1108/17542731011053334.

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10

Rezaei, A. R., T. Çelik, and Y. Baalousha. "Performance measurement in a quality management system." Scientia Iranica 18, no. 3 (2011): 742–52. http://dx.doi.org/10.1016/j.scient.2011.05.021.

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11

Smith, Keith, and Randolph James. "Performance measurement: Ten cues for quality improvement." Performance + Instruction 28, no. 1 (1989): 22–24. http://dx.doi.org/10.1002/pfi.4170280107.

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12

Berbekova, Adiyukh, A. George Assaf, and Muzaffer Uysal. "Frontier measurement for quality of life performance." Annals of Tourism Research 106 (May 2024): 103765. http://dx.doi.org/10.1016/j.annals.2024.103765.

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13

Siegel, Robert D., Kathleen M. Castro, Jana Eisenstein, et al. "Quality Improvement in the National Cancer Institute Community Cancer Centers Program: The Quality Oncology Practice Initiative Experience." Journal of Oncology Practice 11, no. 2 (2015): e247-e254. http://dx.doi.org/10.1200/jop.2014.000703.

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Using the NCCCP as a paradigm, QOPI metrics provide a useful platform for group-wide measurement of quality performance. Additionally, these measurements can assess the effectiveness of quality improvement initiatives.
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14

Üvenç, Gökhan, and Sinem Kulluk. "Measurement of service quality in public transportation: definition of performance measurement system in service quality." Pamukkale University Journal of Engineering Sciences 26, no. 4 (2020): 737–48. http://dx.doi.org/10.5505/pajes.2020.75032.

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15

Kallio, Jukka, Timo Saarinen, Markku Tinnilä, and Ari P. J. Vepsäläinen. "Measuring Delivery Process Performance." International Journal of Logistics Management 11, no. 1 (2000): 75–88. http://dx.doi.org/10.1108/09574090010806083.

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The focus on reengineering in the early 1990s, and the more recent emphasis on process management and change management have increased both practitioners and researchers interest in the issues of measuring processes. The contradictory results of process change projects reported in the literature and our observations from research suggest conflicting requirements for measurement systems. In this article, we review process measurement schemes with particular emphasis on the measures of time, quality, costs and efficiency. With five case studies, we illustrate process structures and related measu
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16

Sinclair, David, and Mohamed Zairi. "Effective process management through performance measurement: part I – applications of total quality-based performance measurement." Business Process Management Journal 1, no. 1 (1995): 75–88. http://dx.doi.org/10.1108/14637159510798239.

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17

Fischer, Michael J., and Paul M. Palevsky. "Performance Measurement and the Kidney Quality Improvement Registry." Clinical Journal of the American Society of Nephrology 14, no. 8 (2019): 1261–63. http://dx.doi.org/10.2215/cjn.03180319.

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18

Lockamy, Archie. "Quality‐focused performance measurement systems: a normative model." International Journal of Operations & Production Management 18, no. 8 (1998): 740–66. http://dx.doi.org/10.1108/01443579810217440.

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19

Rajyaguru, Vipul C., and Rohit M. Thanki. "Performance Analysis of Quality Measurement for Biomedical Images." IOP Conference Series: Materials Science and Engineering 561 (November 12, 2019): 012101. http://dx.doi.org/10.1088/1757-899x/561/1/012101.

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20

Black, Stewart, Senga Briggs, and William Keogh. "Service quality performance measurement in public/private sectors." Managerial Auditing Journal 16, no. 7 (2001): 400–405. http://dx.doi.org/10.1108/eum0000000005715.

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21

Anvari, Farhad, and Rodger Edwards. "Performance measurement based on a total quality approach." International Journal of Productivity and Performance Management 60, no. 5 (2011): 512–28. http://dx.doi.org/10.1108/17410401111140419.

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22

van Schalkwyk, Johan C. "Total quality management and the performance measurement barrier." TQM Magazine 10, no. 2 (1998): 124–31. http://dx.doi.org/10.1108/09544789810211434.

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23

Heenan, Michael, and David Higgins. "Engaging Physician Leaders in Performance Measurement and Quality." Healthcare Quarterly 12, no. 2 (2009): 66–69. http://dx.doi.org/10.12927/hcq.2009.20663.

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24

Elg, Mattias, and Anders Fundin. "Quality assurance of information in performance measurement systems." International Journal of Productivity and Quality Management 10, no. 4 (2012): 514. http://dx.doi.org/10.1504/ijpqm.2012.049637.

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25

Ali, Salah H. R. "Performance Investigation of CMM Measurement Quality Using Flick Standard." Journal of Quality and Reliability Engineering 2014 (July 17, 2014): 1–11. http://dx.doi.org/10.1155/2014/960649.

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Quality of coordinate measuring machine (CMM) in dimension and form metrology is designed and performed at the NIS. The experimental investigation of CMM performance is developed by using reference Flick standard. The measurement errors of corresponding geometric evaluation algorithm (LSQ, ME, MC, and MI) and probe scanning speed (1, 2, 3, 4, and 5 mm/s) are obtained through repeated arrangement, comparison, and judgment. The experimental results show that the roundness error deviation can be evaluated effectively and exactly for CMM performance by using Flick standard. Some of influencing qua
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26

Farmer, Steven A., Bernard Black, and Robert O. Bonow. "Tension Between Quality Measurement, Public Quality Reporting, and Pay for Performance." JAMA 309, no. 4 (2013): 349. http://dx.doi.org/10.1001/jama.2012.191276.

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27

Lukmandono, Lukmandono, and Moh Nur Syaiin. "Implementation of Total Quality Management (TQM) and Malcolm Baldrige National Quality Award (MBNQA) for Work Quality Improvement." Jurnal IPTEK 28, no. 2 (2025): 129–36. https://doi.org/10.31284/j.iptek.2024.v28i2.6478.

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Performance measurement is needed to improve organizational performance by systematically measuring the level of performance achievement. This is done so that the company can know its position so that improvements can be made which will have an impact on increasing the productivity of the company. PT Esa Solusi Mandiri with the brand name Esaco is a consulting, training, assessment and equipment inspection agency. Esaco needs to improve its performance because the success of a company can be assessed by accurate and precise performance indicators to reflect its competitiveness. The approach us
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28

Hollestelle, Martine J., Felix J. M. van der Meer, and Piet Meijer. "Quality performance for indirect Xa inhibitor monitoring in patients using international external quality data." Clinical Chemistry and Laboratory Medicine (CCLM) 58, no. 11 (2020): 1921–30. http://dx.doi.org/10.1515/cclm-2020-0130.

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AbstractObjectivesChromogenic anti-activated factor X (FXa) assays are currently the “gold standard” for monitoring indirect anticoagulants. However, anti-FXa has been shown to vary according to the choice of reagents. In the present study, the performance of anti-FXa measurement was evaluated in order to gain more insight into the clinical applications. Furthermore, the longitudinal coefficient of variation (CV) was studied to investigate whether there is improvement over time.MethodsLaboratory tests results were evaluated for samples spiked with unfractionated heparin (UFH), low-molecular-we
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29

Ali, Zannah, Bukar Mohammed, and Muhammad Dunama. "AN OVERVIEW OF CONSTRUCTION PERFORMANCE MEASUREMENT TOWARD PRODUCTIVITY IMPROVEMENT." International Journal of Innovative Research in Education, Technology & Social Strategies 8, no. 1 (2021): 96–108. http://dx.doi.org/10.48028/iiprds/ijiretss.v8.i1.10.

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The awareness of construction performance measurement which involves setting new operating targets and standards has been raised among majority of construction organizations. This is so because of the ever-increasing requirements and expectations of the clients which necessitated continuous improvement in the cost, timing and quality of construction output. Productivity as an important issue in any industry can only be improved when the effect of changes applied on method, effort and system that can be measured. This paper reviewed internal performance measurement which makes a construction or
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30

Newcomer, Lee N., Monica R. Perkins, and Sheila A. Donelan. "Tying Payment Incentives to Quality Measurement." Journal of Oncology Practice 9, no. 3 (2013): 119–21. http://dx.doi.org/10.1200/jop.2013.000975.

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31

Stede, Wim A. Van der, Chee W. Chow, and Thomas W. Lin. "Strategy, Choice of Performance Measures, and Performance." Behavioral Research in Accounting 18, no. 1 (2006): 185–205. http://dx.doi.org/10.2308/bria.2006.18.1.185.

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We examine the relationship between quality-based manufacturing strategy and the use of different types of performance measures, as well as their separate and joint effects on performance. A key part of our investigation is the distinction between financial and both objective and subjective nonfinancial measures. Our results support the view that performance measurement diversity benefits performance as we find that, regardless of strategy, firms with more extensive performance measurement systems—especially those that include objective and subjective nonfinancial measures—have higher performa
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32

Rodewald, Lance, Edmond Maes, John Stevenson, Bridget Lyons, Shannon Stokley, and Peter Szilagyi. "Immunization Performance Measurement in a Changing Immunization Environment." Pediatrics 103, Supplement_1 (1999): 889–97. http://dx.doi.org/10.1542/peds.103.s1.889.

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Objective. The measurement of performance in the delivery of recommended vaccinations for children is used frequently as a marker for quality of care and as an outcome for studies of interventions to improve immunization coverage levels. The critical element of immunization performance measurement is the determination of immunization status. This methodologic review 1) discusses immunization status as a measure of quality of primary care for children, 2) describes immunization status measures used in immunization intervention studies, and 3) examines selected technical issues of immunization s
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33

Radlovački, Vladan, Ivan Beker, Bato Kamberović, Mladen Pečujlija, and Milan Delić. "Organizaiton Performance Measurement and Quality Information System in Serbia - Quality Managers' Estimate." International Journal of Industrial Engineering and Management 2, no. 1 (2011): 13–20. http://dx.doi.org/10.24867/ijiem-2011-1-102.

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34

Voloshina, Elena S., and Nina I. Dunchenko. "MEASUREMENT OF QUALITY MANAGEMENT SYSTEM PERFORMANCE IN MEAT PROCESSING." Theory and practice of meat processing 2, no. 3 (2017): 21–30. http://dx.doi.org/10.21323/2414-438x-2017-2-3-21-30.

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35

Zaadoud, Brahim. "The performance measurement of the primary health care quality." International Journal of Integrated Care 19, no. 4 (2019): 268. http://dx.doi.org/10.5334/ijic.s3268.

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36

Chang, Hsin Hsin. "Development of performance measurement systems in quality management organisations." Service Industries Journal 26, no. 7 (2006): 765–86. http://dx.doi.org/10.1080/02642060600898286.

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37

Santana, Maria Jose, and Henry T. Stelfox. "Quality indicators used by trauma centers for performance measurement." Journal of Trauma and Acute Care Surgery 72, no. 5 (2012): 1298–303. http://dx.doi.org/10.1097/ta.0b013e318246584c.

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38

Martin, Matthew J. "Individualized Performance Measurement to Improve Quality, Accountability, and Satisfaction." Nurse Leader 12, no. 3 (2014): 71–75. http://dx.doi.org/10.1016/j.mnl.2013.10.001.

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39

Kerfai, Nejla, Bahia Bejar Ghadhab, and Dhafer Malouche. "Performance measurement and quality costing in Tunisian manufacturing companies." TQM Journal 28, no. 4 (2016): 588–96. http://dx.doi.org/10.1108/tqm-10-2013-0119.

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Purpose – The purpose of this paper is to present the results of an exploratory survey on the implementation of quality costs programmes in Tunisian manufacturing companies. It aims also to observe the impact of quality cost system (QCS) adoption on operational performance by the manufacturing companies. Design/methodology/approach – An interview-based survey was employed in order to investigate the extent and consequences of implementing quality costs programmes in Tunisian manufacturing companies. A questionnaire was developed and used in the interviews across a sample of Tunisian companies.
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40

Ennew, Christine T., Geoffrey V. Reed, and Martin R. Binks. "Importance‐Performance Analysis and the Measurement of Service Quality." European Journal of Marketing 27, no. 2 (1993): 59–70. http://dx.doi.org/10.1108/03090569310026402.

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41

Hyder, Joseph A., Nathalie Roy, Elliot Wakeam, et al. "Performance Measurement in Surgery Through the National Quality Forum." Journal of the American College of Surgeons 219, no. 5 (2014): 1037–46. http://dx.doi.org/10.1016/j.jamcollsurg.2014.06.018.

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42

Otheitis, Nikolaos, and Martin Kunc. "Performance measurement adoption and business performance." Management Decision 53, no. 1 (2015): 139–59. http://dx.doi.org/10.1108/md-02-2014-0108.

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Purpose – Seaborne trade accounts for 90 per cent of world’s total trade activity. Ship management is a highly skilled discipline with a high degree of complexity yet it has failed to follow with the same pace the advancements of performance measurement systems (PMSs) like other industries. Business performance measurement has only recently become a relevant topic in shipping. The purpose of this paper is to evaluate the adoption of PMS in the shipping industry. Design/methodology/approach – A questionnaire was developed based on the performance measurement literature and submitted to 100 ship
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43

Abdul Rasit, Zarinah, Nurul Huda Abdul Satar, Aliza Ramli, and Marshita Hashim. "Total Quality Management and Organizational Performance: the Role of Performance Measurement System." International Journal of Engineering & Technology 7, no. 4.15 (2018): 265. http://dx.doi.org/10.14419/ijet.v7i4.15.23004.

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Escalation in globalization, information and advancement in manufacturing technologies have constantly contribute to the increase in demand and in the competitive manufacturing business environment. Align with the challenges facing the companies, there is a need for companies to devise relevant strategies to help them cope with the changes and sustain their competitiveness. Total Quality Management (TQM) is a management philosophy and strategy that can help improve the quality of product and production processes. Prior research highlights the importance of implementing performance measurement
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44

F. K. Teye, E. Alkkiomaki, A. Simojoki, M. Pastell, M. Hautala, and J. Ahokas. "Instrumentation, Measurement and Performance of Three Air Quality Measurement Systems for Dairy Buildings." Applied Engineering in Agriculture 25, no. 2 (2009): 247–56. http://dx.doi.org/10.13031/2013.26328.

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45

Duewer, David L., Margaret C. Kline, Katherine E. Sharpless, and Jeanice Brown Thomas. "NIST Micronutrients Measurement Quality Assurance Program: Characterizing the Measurement Community's Performance over Time." Analytical Chemistry 72, no. 17 (2000): 4163–70. http://dx.doi.org/10.1021/ac991480j.

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46

Duewer, David L., Margaret C. Kline, Katherine E. Sharpless, Jeanice Brown Thomas, Maria Stacewicz-Sapuntzakis, and Anne L. Sowell. "NIST Micronutrients Measurement Quality Assurance Program: Characterizing Individual Participant Measurement Performance over Time." Analytical Chemistry 72, no. 15 (2000): 3611–19. http://dx.doi.org/10.1021/ac991481b.

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47

Leus, Olga, and Anatoly Maslak. "MEASUREMENT AND ANALYSIS OF TEACHERS’ PROFESSIONAL PERFORMANCE." SOCIETY. INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference 2 (May 25, 2018): 308–19. http://dx.doi.org/10.17770/sie2018vol1.3097.

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The relevance of the measurement and analysis of teachers’ professional performance is based on the fact that teachers largely determine the quality of education at schools. The measurement of the latent variable "teacher’s professional performance" is done within the framework of the theory of latent variables based on the Rasch model. It was shown that the set of indicators has a high differentiating ability. The results of the measurement of this latent variable are used to compare the quality of professional activities of teachers of mathematics, history, Russian language, and literature a
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48

Sinclair, David, and Mohamed Zairi. "Effective process management through performance measurement: Part III-an integrated model of total quality-based performance measurement." Business Process Management Journal 1, no. 3 (1995): 50–65. http://dx.doi.org/10.1108/14637159510103220.

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49

Sinclair, David, and Mohamed Zairi. "Effective process management through performance measurement: Part II – benchmarking total quality-based performance measurement for best practice." Business Process Management Journal 1, no. 2 (1995): 58–72. http://dx.doi.org/10.1108/14637159510798284.

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50

Zaadoud, B., Y. Chbab, and A. Chaouch. "The Performance Measurement Frameworks in Healthcare: Scopus Study." Journal of Health Management 23, no. 2 (2021): 275–93. http://dx.doi.org/10.1177/09720634211011694.

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Object: The purpose of this article is to analyse and compare the frameworks of performance measurement in primary health care in the world. The objective is to determine whether the frameworks of performance measurement in primary health care have an influence on the performance of health centres. Method: We conducted a systematic review of the literature to: (a) identify a conceptual framework for measuring quality management systems; and (b) assess the effects of the conceptual framework on quality improvement and quality of care outcomes. We chose frameworks highly cited in the literature
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