Relevant bibliographies by topics / Queue line management

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Academic literature on the topic 'Queue line management'

Author: Grafiati
Published: 5 June 2025
Last updated: 24 June 2025

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Journal articles on the topic "Queue line management"

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M., A. Baballe, M. Gambale A., S. Bari A., S. Lawan A., and J. Suleiman R. "Issues with our hospitals queue management information systems." Global Journal of Research in Medical Sciences 2, no. 6 (2022): 102–6. https://doi.org/10.5281/zenodo.7330904.

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Hospital patients' emotions are influenced by their experiences. Examining the possible impacts of a queue management system on patient satisfaction in emergency hospital waiting areas was the aim of the current study. Process engineering or plain queue management techniques like demand control, queue prioritization, or staffing the emergency department are generally used to address the problem of emergency room congestion (ED). Standing in line is a necessary and inevitable part of daily life. But you can do something pleasurable with the time you waste standing in lines. E-queue aspires to reinvent the experience of standing in line by offering a practical, thorough, and pleasurable replacement. A thorough queue management system that tracks people in lines and provides real-time data on the amount of time patients must wait to see their doctors or nurses is one method of resolving this issue. Thus, patients can make better use of the time they would otherwise squander waiting in line by using e-Queue. Numerous queuing-related concerns were taken into consideration while analyzing the current queuing systems. In order to give patients important queuing information, E-Queue combines the usage of a smartphone application, a cloud-based database, and information sharing over the internet. In addition, it offers hospitals the chance to effectively control their wait times.  
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Tu, Rungting, Wenting Feng, Cheryl Lin, and Pikuei Tu. "Read into the lines: the positive effects of queues." Journal of Service Theory and Practice 28, no. 5 (2018): 661–81. http://dx.doi.org/10.1108/jstp-07-2017-0119.

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PurposeCompanies work hard to reduce queue lengths due to the common belief that queues in general are undesirable. Extant literature mainly has focused on the negative consequences of queues and overlooked the potential positive effects. The purpose of this paper is to address the benefits of queues by examining how consumers of different segments may read into the lines (queues) as well as why and when positive effects occur.Design/methodology/approachApplying and integrating psychology and marketing theories, the study develops a model with several propositions to identify and explain the mechanism and conditions under which queues have positive effects.FindingsContrary to conventional belief, queues may serve as positive signs. In certain segments, consumers can perceive a queue as a reflection of superior service/product quality, an opportunity to fulfill the need(s) for self-uniqueness or social inclusion or an avenue to avoid social exclusion. In addition, the benefits of long queues may come from consumers’ joining a line to seek desirable outcomes/gains based on their attribution of the queue, and consumers’ prefactual thinking that regards “not joining” the queue as potential losses. Furthermore, the magnitude of such effects depends on queue distinctiveness, choice heterogeneity, consumption hedonism and performance uncertainty.Originality/valueThis paper explains how, why and when a long queue can be read as positive cues and benefits both the firms and target/potential consumers. The authors demonstrate the psychological mechanisms of joining a queue based on attribution and prefactual thinking, and identify conditions under which positive queue effects are most likely to occur.
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Rahmanizar, Cut Sarah, and Rusdi. "Penerapan Metode Antrian pada Layanan Kepengurusan Paspor di Kantor Imigrasi Kelas I TPI Banda Aceh." Regress: Journal of Economics & Management 2, no. 2 (2022): 223–28. http://dx.doi.org/10.57251/reg.v2i2.673.

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This article describes the queuing system for passport management services at the Immigration Office Class I TPI Banda Aceh. Queue can be interpreted as a long queue of service recipients who need services from one or more service facilities. Queues occur because of an imbalance between those served and their services. Some community service users at the Immigration Office Class I TPI Banda Aceh were annoyed because of the long queues to receive immigration document services and sometimes canceled them. The purpose of this study is to optimize the queuing system in the passport management service at the Immigration Office Class I TPI Banda Aceh so that there are no long queues. The queuing system is optimized with a simulation approach using discrete event simulation. The simulation results show that the best value obtained in the proposed scenario simulation model is to add queue lines to the queuing system. The results obtained are by increasing the queue line from 1 to 2 so that the queue length is reduced from 91.2068 people per hour to 54.1520 and 50.8887 people per hour.
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M., A. Baballe, S. Muhammad A., Y. Abdullahi J., et al. "The Impact of Hospital Queue Management Systems." Global Journal of Research in Medical Sciences 2, no. 5 (2022): 88–91. https://doi.org/10.5281/zenodo.7117651.

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Hospital patients' experiences have an impact on their contentment. The current study set out to determine how using a queue management system might impact patient satisfaction in emergency hospital waiting areas. Process engineering or simple queue management techniques like demand control, queue prioritization, or staffing the emergency department are frequently used to address the problem of overcrowding in an emergency department (ED). In daily life, waiting in lines is inevitable and cannot be avoided. The time lost in lines can be converted into useful and pleasurable time, though. E-queue seeks to reinvent the experience of standing in line by offering a practical, all-encompassing, and pleasurable alternative. Designing a comprehensive queuing management system that will be used to register people in lineups and offer real-time information on the waiting time for patients to see their doctors or nurses is one way to address this issue. Therefore, e-Queue enables patients to make better use of the time they would otherwise squander waiting in lines. Numerous queuing factors were taken into account, and research was done on existing queuing systems. To give patients pertinent queuing information, E-Queue combines the usage of a smartphone application, a cloud-based database, and information sharing over the internet. In addition, it offers hospitals the chance to effectively manage their line-ups.  
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Seeley, J. Lotus. "Jumping to the Head of the Invisible Line: Queuing and Waiting in Electronic Ticket Systems." Social Currents 6, no. 5 (2019): 487–503. http://dx.doi.org/10.1177/2329496519849405.

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Research on queuing and waiting has demonstrated how these practices exemplify tacit norms of social organization and how the dynamics of deference embedded in waiting (re)produce the status of the waiting individual and/or the power of individuals in charge of queues. Less attention has been given to the broader effects of the agentic efforts of individuals to decrease their wait times and increase their priority in their original queue, what I term the active management of waiting. Using ethnographic and interview data on IT support workers at a large university, I document how high-status individuals engage in three active management of waiting strategies: trumping the queue, circumventing the queue, and refusing to queue. As I show, these strategies are patterned by organizational status and thus not only (re)produce the status of the waiting individual but also exert a disciplinary effect on servers and help (re)produce organizational status structures as a whole.
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Maala, Ronnel F. "QUEUING MANAGEMENT SYSTEM IN MANUEL S. ENVERGA UNIVERSITY FOUNDATION CANDELARIA INC." international journal of advanced research in computer science 14, no. 6 (2023): 44–53. http://dx.doi.org/10.26483/ijarcs.v14i6.7039.

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Queue management in schools is becoming more and more important for improving the general student experience and making administrative tasks run more smoothly. This abstract shows everything you need to know about the Queuing Management System in Manuel S Enverga University Foundation Candelaria, Inc. In order to improve user satisfaction, shorten wait times, streamline the queuing process, and boost productivity, this study examines the use and impact of queueing management systems in educational institutions. By digitiizing the queuing process, these systems offer several benefits. Students can join virtual queues, eliminating the need to physically wait in line, which saves them time and enhances their satisfaction with administrative processes. Instead of focusing their efforts on staffing lines, faculty and administrative personnel can handle queues more effectively and help students. The technique also improves data accuracy and offers insightful information about queue patterns, which aids in the decision-making process for schools looking to improve services. Delivering a fully functional and flexible Queue Management System that greatly improves the effectiveness of queue management across multiple lines and apps on campus is the primary objective of this study.
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Alfaki, Hassan Adamu, M. K. Dauda, and Abubakar S. Magaji. "Application of Queuing Theory in Service Improvement and Time Management in Banking Sector." Malaysian Journal of Computing and Applied Mathematics 2, no. 1 (2019): 1–7. http://dx.doi.org/10.37231/myjcam.2019.2.1.23.

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Queues are commonly sighted in almost every organization where services rendered, especially banks. Therefore, queuing theory which is the mathematical study of waiting lines is suitable to be applied in the banking sector since it is associated with queue and waiting line where customers who cannot be served immediately have to wait (queue) for service. The aim of this research project is to determine the average time customers spend on queue and actual time of service delivery in a certain Bank. The primary data were collected from the bank based on the arrival and service patterns of customers. The methodology employed followed the birth and death Markovian process. The result obtained showed that service rate is nine (9) persons per hour, the arrival rate is twelve (12) persons per hour and the probability that the servers are idle is 0.2471. It is therefore recommended based on the analysis that the bank management should increase the number of servers from three (3) to four (4) in order to help reduce the time customers spend on queue.
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Choi, Bong Dae, Yutae Lee, and Doo Il Choi. "GeoX1, GeoX2/D/c HOL Priority Queueing System with Random Order Selection within Each Priority Class." Probability in the Engineering and Informational Sciences 12, no. 1 (1998): 125–39. http://dx.doi.org/10.1017/s026996480000509x.

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We model the virtual contention queue in an ATM nonblocking packet switch with capacity c and input queues by a Geox1, Geox2/D/c Head-of-Line priority queueing system with Random Order Selection within each class and find the joint queue length distribution and the waiting time distribution for each class.
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Wexler, Mark N. "Re-thinking queue culture: the commodification of thick time." International Journal of Sociology and Social Policy 35, no. 3/4 (2015): 165–81. http://dx.doi.org/10.1108/ijssp-06-2014-0048.

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Purpose – The purpose of this paper is to highlight both the contribution and the present need to reconfigure the literature on “queue culture” as a precursor of the sociology of waiting. Design/methodology/approach – The study employs a legal-structural lens in comparing the initial conceptual treatment of the archetypal “waiting line” with the “line” modifying sociology of waiting that results in waiting rooms, number and telephone queues and in the experience of online waiting. Findings – The initial conception of the culture of the queue understates the importance of three factors: first, the role of third parties in the design, management and inculcation of rules binding those experiencing thick time; second the degree to which communication technology and its attachment to the “mobilities” paradigm has thinned the experience of thick time and lastly the degree to which the increasing commodification of the wait has resulted in the creation of waiting time as a form of pay as you go flexitime. Social implications – The social construction of waiting and the experience of thick time are shown to be increasingly part of the privatized market experience where queue management innovations not only are commercialized but have strong implications for the egalitarian social assumptions imbedded in the initial queue culture based sociology of waiting. Policy implications support the present pay for use philosophy increasingly applied in the transition from public to private management of space. Originality/value – The self-policing “fairness” of the waiting line is now open to scrutiny given the proliferation of the newly shaped distributional logics imbedded in the management, design and use of waiting spaces.
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Sanket, Mohan Kotkar, Vivek Khodke Amey, Uday Patil Vedant, Danish Firoj Pinjari Mohammad, and B. Kudal Priti. "Swiftcafe: Canteen Food Service." Recent Trends in Information Technology and its Application 7, no. 1 (2023): 7–9. https://doi.org/10.5281/zenodo.10121675.

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<i>College canteens are often crowded during breaks, leading to long queues and waiting times.&nbsp;</i><i>This can be a major inconvenience for students and faculty, who may be late for their lectures as a result. A comprehensive queue management system can help to significantly reduce or eliminate waiting times and improve the overall canteen experience for everyone. One key component of a college canteen queue management system is a direct order display system. This system would allow orders to be placed directly to the kitchen, bypassing the need for servers to take coupons and manually enter them into the system. This would save a significant amount of time and improve the efficiency of the kitchen staff. Another important component of a queue management system is the ability to place orders in advance. This would allow students and faculty to order their food before their break and pick it up at a designated time. This would eliminate the need to wait in line altogether. In addition, a queue management system should include a variety of payment options, including e-wallet and cash on delivery. This would reduce the time spent tendering change and improve the overall convenience of the system.</i>
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Book chapters on the topic "Queue line management"

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Gallo, Federico, Alice Consilvio, and Nicola Sacco. "Integrated Approach for Convoy Dispatching and Passenger Routing at Railway Stations with Variable Composition Trains." In Lecture Notes in Mobility. Springer Nature Switzerland, 2025. https://doi.org/10.1007/978-3-031-85578-8_49.

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Abstract This paper addresses a railway scenario with variable composition trains, and focuses on the management and simulation of the passenger flows and trains at stations. In particular, it proposes a management system aimed at optimally routing the passengers from their entrance in the station to the correct platform segment according the train they have to board, and scheduling the train service in terms of convoy composition, capacity and destinations. The resulting system is then modelled as a discrete event system (DES) and simulated, to evaluate its performance on the basis of indicators like the queue length, the unsatisfied demand, the passenger travel time in the station, and the passenger density at the platform. The proposed station management system is then tested on a mixed real/synthetic numerical example aimed at proving the feasibility and functioning of the proposed approach.
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Dash, Prasant Kumar, Sukant Kishoro Bisoy, Narendra Kumar Kamila, and Madhumita Panda. "Parameter Setting and Stability of PI Controller for AQM Router." In Advances in Wireless Technologies and Telecommunication. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-0501-3.ch015.

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AQM is used to signal congestion early by dropping packets before the buffer becomes completely full. It has following goals: small queuing delays, low packets losses and high link utilization. This work investigates the dynamic of Proportional Integral (PI) controller in the presence of large FTP flows in homogeneous scenario. We systematically derive quantitative guidelines and set the parameters as a function of the scenario parameters bottleneck-bandwidth, round-trip-time, number of TCP flows in order to avoid severe oscillation of the queue size. To compare the best of PI we have considered Random Early Detection (RED), Random Exponential Marking (REM) and Adaptive Virtual Queue (AVQ) as active queue management schemes. Then we analyzed the performance of PI with DropTail, REM and AVQ in wired-cum-wireless network. Our result shows that, properly configuring the parameter of PI can stabilize queue length under dynamic environments and retain good performance even if the network parameters, such as the number of flows N, target queue length, round-trip time RTT.
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Gonçalves Antônio Augusto, de Castro Silva Sandro Luís Freire, Martins Carlos Henrique Fernandes, Cheng Cezar, Barbosa José Geraldo Pereira, and de Oliveira Saulo Barbará. "Knowledge Management for Brazilian Cancer Care Services." In Studies in Health Technology and Informatics. IOS Press, 2018. https://doi.org/10.3233/978-1-61499-880-8-121.

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Nowadays Brazil has a complex cancer care scenario. There are nearly 600.000 new cancer cases each year in Brazil, and the huge majority of patients have some contact with hospital services. However, long waiting queues for diagnostics and treatments have become common. One of the critical success factors in a cancer treatment is early diagnosis. The reduction of waiting time to start therapeutic procedures is one of the main issues for improvement of patient's quality of life and possibilities of cure. The objective of this work is to describe the development of a decision support system that improves the identification of access alternatives, appointment scheduling and employment of available resources. The Theory of Constraints was used to identify bottlenecks in patient treatment flow and a Discrete Events Simulation model was used to reduce patients' waiting time to start cancer treatment.
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Cingöz, Kübra Nur, and Vildan Durmaz. "Harmonizing Stakeholder Synergy for Operational Excellence." In Advances in Human Resources Management and Organizational Development. IGI Global, 2024. http://dx.doi.org/10.4018/979-8-3693-4412-5.ch011.

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The surge in airline transportation since the early 2000s, buoyed by incentives like fuel discounts and landing-stopover benefits, has necessitated the expansion of existing airports for sustainable growth. Sabiha Gökçen Airport, experiencing rapid air traffic escalation since 2014, grapples with substantial waiting queues for both aircraft and passengers. Addressing these challenges requires effective stakeholder communication and collaboration. This study underscores the pivotal role of communication in mitigating issues arising from escalating aircraft traffic at Sabiha Gökçen Airport, emphasizing that sustainable growth cannot be attained amidst prolonged waiting times. The study interrogates the extent to which increased capacity influences operational productivity and explores strategies for leveraging enhanced capacity through effective stakeholder collaboration
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Bisoy, Sukant Kishoro, Prasant Kumar Pattnaik, and Narendra Kumar Kamila. "Throughput and Compatibility Analysis of TCP Variants in Heterogeneous Environment." In Advances in Wireless Technologies and Telecommunication. IGI Global, 2017. http://dx.doi.org/10.4018/978-1-5225-0501-3.ch011.

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When TCP Reno and TCP Vegas connections share a link, TCP Reno generally steals more bandwidth and dominates TCP Vegas because of its aggressive nature. This is the major reason why TCP Vegas has not gained much popularity and deployment in the Internet despite its excellent standalone performance. This work systematically examines compatibility between Reno and Vegas in wired as well as in wireless networks. Popular Active Queue Management (AQM) technique named as Random Early Detection (RED) to minimize the incompatibility between Reno and Vegas in wired network. For wireless network two ad hoc routing protocols such as Ad Hoc On-Demand Distance Vector (AODV) and Destination-Sequenced Distance Vector (DSDV) are considered. Simulation results show that the incompatibility between Reno and Vegas in wired network is minimized using popular RED techniques. But in wireless ad hoc network environment Reno's aggressive behavior gets deteriorated while sharing with Vegas. Moreover, Reno and Vegas are more compatible in wireless network than wired network when both coexist in same time.
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Conference papers on the topic "Queue line management"

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Lakshmikantha, Ashvin, R. Srikant, and C. L. Beck. "Analysis of SIFT like Active Queue Management algorithms." In Proceedings of the 45th IEEE Conference on Decision and Control. IEEE, 2006. http://dx.doi.org/10.1109/cdc.2006.377074.

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Szajowski, Krzysztof J. "Detecting the Maintenance Disruption in Competitive Queue." In 2016 Second International Symposium on Stochastic Models in Reliability Engineering, Life Science and Operations Management (SMRLO). IEEE, 2016. http://dx.doi.org/10.1109/smrlo.2016.52.

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Babar, Ajinkya A., Manoj G. Dhanwale, Swati Patil, Ratnamala R. Sale, and Poonam R. Salunke. "Inventory Management System for Mobile Showroom." In National Conference on Relevance of Engineering and Science for Environment and Society. AIJR Publisher, 2021. http://dx.doi.org/10.21467/proceedings.118.52.

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Inventory management and supply chain management (SCM) is the backbone of any business operations. With the development of technology and the availability of process-driven software applications, inventory management has undergone revolutionary changes. In any business. Inventory Management System project is developed for making present system paperless and more digitalized [1]. Inventory Management System aims to control manual work in the showroom, to maintain their performance, records and to provide security to stored data. Inventory is always dynamic. Inventory management requires constant and careful evaluation of external and internal factors and control through planning and review. Most organizations have a separate department or job function called inventory planners (IP) who continuously monitor, control, and review inventory and interface with production, procurement, and finance departments. This is a desktop-based application, this is an effective method of Inventory Management System. Based on the collected data and via analyzing records, estimated arrival stock is computed and transmitted to all relevant segments. Inventory Management System will be reduced the manual work. Time is precious in today's fast-moving life. The wastage of time by waiting long in the queue for getting Inventory bill can be avoided by Inventory Management System.
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Liu, Mingwu, and Deng Bin. "Reliability of a Like-Queue Production System with Poisson Arrival under Control Policy with Single Vacation." In 2010 International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII). IEEE, 2010. http://dx.doi.org/10.1109/iciii.2010.589.

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Prasad, Sai, and Gaurav Raina. "Stability and Hopf bifurcation analysis of TCP with a RED-like queue management policy." In 2014 26th Chinese Control And Decision Conference (CCDC). IEEE, 2014. http://dx.doi.org/10.1109/ccdc.2014.6852612.

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Shaki, Yair Y., Moshe Haviv, and Uri Yechieli. "An M/M/1-Type Queue with an Individual Deterministic Retrial Rate." In 2016 Second International Symposium on Stochastic Models in Reliability Engineering, Life Science and Operations Management (SMRLO). IEEE, 2016. http://dx.doi.org/10.1109/smrlo.2016.111.

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Khoshnevisan, Ladan, Farzad R. Salmasi, and Vahid Shah-Mansouri. "Robust queue management for TCP-based large round trip time networks with wireless access link." In 2015 IEEE Wireless Communications and Networking Conference (WCNC). IEEE, 2015. http://dx.doi.org/10.1109/wcnc.2015.7127658.

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Prasad, Sai, and Gaurav Raina. "Local stability analysis of TCP with a queue management policy: Single bottleneck link with two delays." In 2015 27th Chinese Control and Decision Conference (CCDC). IEEE, 2015. http://dx.doi.org/10.1109/ccdc.2015.7162457.

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Kua, Jonathan, Philip Branch, and Grenville Armitage. "Detecting Bottleneck Use of PIE or FQ-CoDel Active Queue Management During DASH-like Content Streaming." In 2020 IEEE 45th Conference on Local Computer Networks (LCN). IEEE, 2020. http://dx.doi.org/10.1109/lcn48667.2020.9314804.

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Sudiharto, Dodi Wisaksono, Fazmah Arif Yulianto, and Adhitya Nurmansyah Arista. "Comparative analysis of voice over internet protocol (VoIP) quality on priority queue (PQ) and class-based queue (CBQ) management system using link-sharing mechanism setting." In 2015 3rd International Conference on Information and Communication Technology (ICoICT ). IEEE, 2015. http://dx.doi.org/10.1109/icoict.2015.7231462.

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