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M., A. Baballe, M. Gambale A., S. Bari A., S. Lawan A., and J. Suleiman R. "Issues with our hospitals queue management information systems." Global Journal of Research in Medical Sciences 2, no. 6 (2022): 102–6. https://doi.org/10.5281/zenodo.7330904.
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Hospital patients' emotions are influenced by their experiences. Examining the possible impacts of a queue management system on patient satisfaction in emergency hospital waiting areas was the aim of the current study. Process engineering or plain queue management techniques like demand control, queue prioritization, or staffing the emergency department are generally used to address the problem of emergency room congestion (ED). Standing in line is a necessary and inevitable part of daily life. But you can do something pleasurable with the time you waste standing in lines. E-queue aspires to reinvent the experience of standing in line by offering a practical, thorough, and pleasurable replacement. A thorough queue management system that tracks people in lines and provides real-time data on the amount of time patients must wait to see their doctors or nurses is one method of resolving this issue. Thus, patients can make better use of the time they would otherwise squander waiting in line by using e-Queue. Numerous queuing-related concerns were taken into consideration while analyzing the current queuing systems. In order to give patients important queuing information, E-Queue combines the usage of a smartphone application, a cloud-based database, and information sharing over the internet. In addition, it offers hospitals the chance to effectively control their wait times.
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Tu, Rungting, Wenting Feng, Cheryl Lin, and Pikuei Tu. "Read into the lines: the positive effects of queues." Journal of Service Theory and Practice 28, no. 5 (2018): 661–81. http://dx.doi.org/10.1108/jstp-07-2017-0119.
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PurposeCompanies work hard to reduce queue lengths due to the common belief that queues in general are undesirable. Extant literature mainly has focused on the negative consequences of queues and overlooked the potential positive effects. The purpose of this paper is to address the benefits of queues by examining how consumers of different segments may read into the lines (queues) as well as why and when positive effects occur.Design/methodology/approachApplying and integrating psychology and marketing theories, the study develops a model with several propositions to identify and explain the mechanism and conditions under which queues have positive effects.FindingsContrary to conventional belief, queues may serve as positive signs. In certain segments, consumers can perceive a queue as a reflection of superior service/product quality, an opportunity to fulfill the need(s) for self-uniqueness or social inclusion or an avenue to avoid social exclusion. In addition, the benefits of long queues may come from consumers’ joining a line to seek desirable outcomes/gains based on their attribution of the queue, and consumers’ prefactual thinking that regards “not joining” the queue as potential losses. Furthermore, the magnitude of such effects depends on queue distinctiveness, choice heterogeneity, consumption hedonism and performance uncertainty.Originality/valueThis paper explains how, why and when a long queue can be read as positive cues and benefits both the firms and target/potential consumers. The authors demonstrate the psychological mechanisms of joining a queue based on attribution and prefactual thinking, and identify conditions under which positive queue effects are most likely to occur.
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Rahmanizar, Cut Sarah, and Rusdi. "Penerapan Metode Antrian pada Layanan Kepengurusan Paspor di Kantor Imigrasi Kelas I TPI Banda Aceh." Regress: Journal of Economics & Management 2, no. 2 (2022): 223–28. http://dx.doi.org/10.57251/reg.v2i2.673.
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This article describes the queuing system for passport management services at the Immigration Office Class I TPI Banda Aceh. Queue can be interpreted as a long queue of service recipients who need services from one or more service facilities. Queues occur because of an imbalance between those served and their services. Some community service users at the Immigration Office Class I TPI Banda Aceh were annoyed because of the long queues to receive immigration document services and sometimes canceled them. The purpose of this study is to optimize the queuing system in the passport management service at the Immigration Office Class I TPI Banda Aceh so that there are no long queues. The queuing system is optimized with a simulation approach using discrete event simulation. The simulation results show that the best value obtained in the proposed scenario simulation model is to add queue lines to the queuing system. The results obtained are by increasing the queue line from 1 to 2 so that the queue length is reduced from 91.2068 people per hour to 54.1520 and 50.8887 people per hour.
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M., A. Baballe, S. Muhammad A., Y. Abdullahi J., et al. "The Impact of Hospital Queue Management Systems." Global Journal of Research in Medical Sciences 2, no. 5 (2022): 88–91. https://doi.org/10.5281/zenodo.7117651.
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Hospital patients' experiences have an impact on their contentment. The current study set out to determine how using a queue management system might impact patient satisfaction in emergency hospital waiting areas. Process engineering or simple queue management techniques like demand control, queue prioritization, or staffing the emergency department are frequently used to address the problem of overcrowding in an emergency department (ED). In daily life, waiting in lines is inevitable and cannot be avoided. The time lost in lines can be converted into useful and pleasurable time, though. E-queue seeks to reinvent the experience of standing in line by offering a practical, all-encompassing, and pleasurable alternative. Designing a comprehensive queuing management system that will be used to register people in lineups and offer real-time information on the waiting time for patients to see their doctors or nurses is one way to address this issue. Therefore, e-Queue enables patients to make better use of the time they would otherwise squander waiting in lines. Numerous queuing factors were taken into account, and research was done on existing queuing systems. To give patients pertinent queuing information, E-Queue combines the usage of a smartphone application, a cloud-based database, and information sharing over the internet. In addition, it offers hospitals the chance to effectively manage their line-ups.
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Seeley, J. Lotus. "Jumping to the Head of the Invisible Line: Queuing and Waiting in Electronic Ticket Systems." Social Currents 6, no. 5 (2019): 487–503. http://dx.doi.org/10.1177/2329496519849405.
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Research on queuing and waiting has demonstrated how these practices exemplify tacit norms of social organization and how the dynamics of deference embedded in waiting (re)produce the status of the waiting individual and/or the power of individuals in charge of queues. Less attention has been given to the broader effects of the agentic efforts of individuals to decrease their wait times and increase their priority in their original queue, what I term the active management of waiting. Using ethnographic and interview data on IT support workers at a large university, I document how high-status individuals engage in three active management of waiting strategies: trumping the queue, circumventing the queue, and refusing to queue. As I show, these strategies are patterned by organizational status and thus not only (re)produce the status of the waiting individual but also exert a disciplinary effect on servers and help (re)produce organizational status structures as a whole.
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Maala, Ronnel F. "QUEUING MANAGEMENT SYSTEM IN MANUEL S. ENVERGA UNIVERSITY FOUNDATION CANDELARIA INC." international journal of advanced research in computer science 14, no. 6 (2023): 44–53. http://dx.doi.org/10.26483/ijarcs.v14i6.7039.
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Queue management in schools is becoming more and more important for improving the general student experience and making administrative tasks run more smoothly. This abstract shows everything you need to know about the Queuing Management System in Manuel S Enverga University Foundation Candelaria, Inc. In order to improve user satisfaction, shorten wait times, streamline the queuing process, and boost productivity, this study examines the use and impact of queueing management systems in educational institutions. By digitiizing the queuing process, these systems offer several benefits. Students can join virtual queues, eliminating the need to physically wait in line, which saves them time and enhances their satisfaction with administrative processes. Instead of focusing their efforts on staffing lines, faculty and administrative personnel can handle queues more effectively and help students. The technique also improves data accuracy and offers insightful information about queue patterns, which aids in the decision-making process for schools looking to improve services. Delivering a fully functional and flexible Queue Management System that greatly improves the effectiveness of queue management across multiple lines and apps on campus is the primary objective of this study.
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Alfaki, Hassan Adamu, M. K. Dauda, and Abubakar S. Magaji. "Application of Queuing Theory in Service Improvement and Time Management in Banking Sector." Malaysian Journal of Computing and Applied Mathematics 2, no. 1 (2019): 1–7. http://dx.doi.org/10.37231/myjcam.2019.2.1.23.
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Queues are commonly sighted in almost every organization where services rendered, especially banks. Therefore, queuing theory which is the mathematical study of waiting lines is suitable to be applied in the banking sector since it is associated with queue and waiting line where customers who cannot be served immediately have to wait (queue) for service. The aim of this research project is to determine the average time customers spend on queue and actual time of service delivery in a certain Bank. The primary data were collected from the bank based on the arrival and service patterns of customers. The methodology employed followed the birth and death Markovian process. The result obtained showed that service rate is nine (9) persons per hour, the arrival rate is twelve (12) persons per hour and the probability that the servers are idle is 0.2471. It is therefore recommended based on the analysis that the bank management should increase the number of servers from three (3) to four (4) in order to help reduce the time customers spend on queue.
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Choi, Bong Dae, Yutae Lee, and Doo Il Choi. "GeoX1, GeoX2/D/c HOL Priority Queueing System with Random Order Selection within Each Priority Class." Probability in the Engineering and Informational Sciences 12, no. 1 (1998): 125–39. http://dx.doi.org/10.1017/s026996480000509x.
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We model the virtual contention queue in an ATM nonblocking packet switch with capacity c and input queues by a Geox1, Geox2/D/c Head-of-Line priority queueing system with Random Order Selection within each class and find the joint queue length distribution and the waiting time distribution for each class.
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Wexler, Mark N. "Re-thinking queue culture: the commodification of thick time." International Journal of Sociology and Social Policy 35, no. 3/4 (2015): 165–81. http://dx.doi.org/10.1108/ijssp-06-2014-0048.
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Purpose – The purpose of this paper is to highlight both the contribution and the present need to reconfigure the literature on “queue culture” as a precursor of the sociology of waiting. Design/methodology/approach – The study employs a legal-structural lens in comparing the initial conceptual treatment of the archetypal “waiting line” with the “line” modifying sociology of waiting that results in waiting rooms, number and telephone queues and in the experience of online waiting. Findings – The initial conception of the culture of the queue understates the importance of three factors: first, the role of third parties in the design, management and inculcation of rules binding those experiencing thick time; second the degree to which communication technology and its attachment to the “mobilities” paradigm has thinned the experience of thick time and lastly the degree to which the increasing commodification of the wait has resulted in the creation of waiting time as a form of pay as you go flexitime. Social implications – The social construction of waiting and the experience of thick time are shown to be increasingly part of the privatized market experience where queue management innovations not only are commercialized but have strong implications for the egalitarian social assumptions imbedded in the initial queue culture based sociology of waiting. Policy implications support the present pay for use philosophy increasingly applied in the transition from public to private management of space. Originality/value – The self-policing “fairness” of the waiting line is now open to scrutiny given the proliferation of the newly shaped distributional logics imbedded in the management, design and use of waiting spaces.
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Sanket, Mohan Kotkar, Vivek Khodke Amey, Uday Patil Vedant, Danish Firoj Pinjari Mohammad, and B. Kudal Priti. "Swiftcafe: Canteen Food Service." Recent Trends in Information Technology and its Application 7, no. 1 (2023): 7–9. https://doi.org/10.5281/zenodo.10121675.
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<i>College canteens are often crowded during breaks, leading to long queues and waiting times. </i><i>This can be a major inconvenience for students and faculty, who may be late for their lectures as a result. A comprehensive queue management system can help to significantly reduce or eliminate waiting times and improve the overall canteen experience for everyone. One key component of a college canteen queue management system is a direct order display system. This system would allow orders to be placed directly to the kitchen, bypassing the need for servers to take coupons and manually enter them into the system. This would save a significant amount of time and improve the efficiency of the kitchen staff. Another important component of a queue management system is the ability to place orders in advance. This would allow students and faculty to order their food before their break and pick it up at a designated time. This would eliminate the need to wait in line altogether. In addition, a queue management system should include a variety of payment options, including e-wallet and cash on delivery. This would reduce the time spent tendering change and improve the overall convenience of the system.</i>
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Krina Crisila T. Mawuntu, Gladly C. Rorimpandey, and Kristofel Santa. "Perancangan Sistem Antrian Berbasis Web Pada Puskesmas Pangolombian." Jurnal Penelitian Teknologi Informasi dan Sains 1, no. 2 (2023): 15–31. http://dx.doi.org/10.54066/jptis.v1i2.379.
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This study designed and implemented a web-based queuing system at the Pangolombian Health Center. The method applied is the waiting line method with the waterfall system development method. This system uses PHP and MySQL as the programming language and database. Key features include patient registration, scheduling, calling, and real-time queue status display. After implementation, functionality and performance testing is carried out. The results show that this web-based queuing system improves efficiency and patient experience. Patients can register and schedule queues online, reducing waiting times. Automatic queue calling makes it easier for puskesmas staff. Staff and schedule management features help manage queues more efficiently. This research produces an efficient and convenient web-based queuing system. This system has the potential to provide a better experience for patients by reducing waiting times and long queues. This system also assists puskesmas staff in managing queues efficiently. The results of this study can contribute to developing a web-based queuing system at puskesmas and other health institutions
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Perel, Nir, and Uri Yechiali. "THE ISRAELI QUEUE WITH INFINITE NUMBER OF GROUPS." Probability in the Engineering and Informational Sciences 28, no. 1 (2013): 1–19. http://dx.doi.org/10.1017/s0269964813000296.
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The so called “Israeli Queue” is a single server polling system with batch service of an unlimited size, where the next queue to be visited is the one in which the first customer in line has been waiting for the longest time. The case with finite number of queues (groups) was introduced by Boxma, Van der Wal and Yechiali [3]. In this paper we extend the model to the case with a (possibly) infinite number of queues. We analyze the M/M/1, M/M/c, and M/M/1/N—type queues, as well as a priority model with (at most) M high-priority classes and a single lower priority class. In all models we present an extensive probabilistic analysis and calculate key performance measures.
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Luo, Huidan, Mingjun Deng, and Jia Chen. "Queue Length Estimation Based on Probe Vehicle Data at Signalized Intersections." Journal of Advanced Transportation 2023 (July 17, 2023): 1–15. http://dx.doi.org/10.1155/2023/3241207.
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Queue length is one of the important indexes to evaluate the operation efficiency of signalized intersection and also the key parameter of intersection signal control optimization. Traditional queue length estimation models are mostly based on fixed detection equipment, and the models assumptions are too harsh; there are certain limitations. Based on the probe vehicle data, this paper establishes a model of queue length estimation for signalized intersection based on shockwave theory. First, based on the speed and location data of the probe vehicle, the vehicle density is calculated to estimate the intersection stop line. A real-time calculation method of vehicle arrival rate is proposed to improve the applicability of the model. Then, based on the shockwave theory, the meeting time of the queue forming wave and the queue discharging wave are calculated after the green light is on. Finally, the queue length is summed in sections, including the distance between the last queued probe vehicle and the stop line during the red light period, the length of the subsequent vehicles arriving during the residual red light time, and the newly increased queue length within the queue discharging time. This paper uses the VISSIM software to simulate the actual intersection. The simulation results show that when the penetration of probe vehicle is 50%, 25%, and 10%, their corresponding mean absolute relative error are 11.27%, 27.77%, and 39.12%, respectively. It can be seen that with the increase of penetration, the error gradually decreases. The average absolute relative error is within the acceptable range. After analyzing the existing similar methods, although the accuracy of the method proposed in this paper does not reach the highest level, it has the advantages of simple operation, less computation, and good real-time computation. Relevant research results can provide support for traffic control at signalized intersections.
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PANDIANGAN, LUIS RICARDO, NI PUTU DIAN ASTUTIK, EVARISTUS VERIYOGI YALSCHEN LEMBUNAI, I. GUSTI AYU MADE SRINADI, and MADE AYU DWI OCTAVANNY. "ANALISIS ANTREAN SPBU UDAYANA DENGAN MODEL ANTREAN NON-POISSON." E-Jurnal Matematika 13, no. 2 (2024): 136. http://dx.doi.org/10.24843/mtk.2024.v13.i02.p453.
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Long queues at gas stations are a common sight, consuming valuable time for vehicle refueling. This inconvenience poses a challenge for the community, necessitating efficient time management. To address this issue, optimization through queue analysis is proposed. This study aims to analyze the queuing process for pertalite motorcycle fueling at one of the refueling stations, Udayana Gas Station, using the non-Poisson model (GPD/GEV/1):(FIFO/?/?). Additionally, a comparison is made with a modified scenario by introducing an extra server, resulting in the model (GPD/GEV/2):(FIFO/?/?). Based on 60 sampled data collected on Friday, 17 November, 2023, the analysis reveals a queue time of 5.8 minutes, with an expected 9 motorcycles in the queue. The results of the new model (GPD/GEV/2):(FIFO/?/?) indicate a notable reduction, with no motorcycles waiting in line for fueling. Consequently, it is recommended that Udayana Gas Station add an additional pertalite refueling station for motorcycles, promoting enhanced efficiency and convenience.
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Farahmand, K. "Single line queue with repeated demands." Queueing Systems 6, no. 1 (1990): 223–28. http://dx.doi.org/10.1007/bf02411475.
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Wang, Jichang, Gaofeng Lv, Zhongpei Liu, and Xiangrui Yang. "Programmable Deterministic Zero-Copy DMA Mechanism for FPGA Accelerator." Applied Sciences 12, no. 19 (2022): 9581. http://dx.doi.org/10.3390/app12199581.
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With the expansion of network scales, the B/S architecture of monolithic applications is gradually being replaced by microservices. The unbundling of services has led to exponential growth in the size of APIs. When handling massive microservice requests, the commercial NIC shows limitations in three aspects: deterministic, programmability, and data copy. To ensure that each microservice node handles requests efficiently, flexibly, and precisely, this paper proposes a programmable deterministic multi-queue FPGA Accelerator. The Accelerator relies on the instantiated 1000 queues and the queue management unit to extend the rule-based RSS algorithm for the serverless-friendly programmability of packet distribution. A PTP hardware clock is added to collaborate with the queue management unit to control the deterministic delivery. To improve the sending and receiving efficiency of network node data, a driver adapted to the FPGA accelerator is designed to realize zero-copy. Experiments conducted on a 100 Gbps FPGA show that the Accelerator can support the multi-queue transmission with various packet sizes, define the forwarding behavior, and almost approach the line rate on an 8-core FPGA device. In addition, it can forward packets with low latency close to that of the current state-of-the-art ovs-DPDK. This Accelerator overcomes, to some extent, the limitations of commercial NICs when oriented to microservice architectures.
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M, Vinutha, Venugo pal, Sudeep Patil, Vinay G, and Sumanth G S. "Optimizing Patient Wait Times in Healthcare Organizations." Computer Science & Engineering: An International Journal 15, no. 1 (2025): 271–77. https://doi.org/10.5121/cseij.2025.15130.
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The healthcare industry faces significant challenges due to long patient waiting times, which causes stress and inactivity. Patient’s long lines of symptoms can affect their mood. With real-time updates on long lines throughout the app, patients can make informed decisions about where to go, resulting in reduced unnecessary waiting times and increased overall patient satisfaction. This new approach not only improves the patient experience, but also improves the allocation of hospital resources, making the treatments patients need more efficient and responsive. The aim of the ongoing study is to examine the impact of queue management in intensive care waiting areas on patient satisfaction using an Android app. Current solution do not provide users with a central point where they can access data from multiple hospitals in real time, which limits their ability to make decisions. High choice according to current conditions. Emergency Department (ED) may come into play due to current technology issues. Waiting in line is an important and unavoidable part of daily life. However, you can do something valuable with the time you spend waiting in line. E-queue is dedicated to reinventing the experience by providing quality, comprehensive and cost-effective solutions. One way to solve this problem is to establish a management system that can track the people in the queue and provide instant information about the number of patients who have to wait for a doctor or how long a nurse should wait. Thus, patients can spend more time using E-Queue than waiting in line. Thanks to this application platform, many competitive issues can be taken into account when analysing the current system. E-Queue combines a smartphone application, a cloudbased database and online data sharing to provide important information to patients.It also gives the hospital the opportunity to manage waiting times and make the most of the patient's time.
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Sairohith, Thummarakoti, and Raghava Deepthi JVN. "Toward Efficient Asynchronous Architectures in Low-Code Platforms: A Comparative Study in Pega." Journal of Scientific and Engineering Research 9, no. 9 (2022): 136–41. https://doi.org/10.5281/zenodo.15308003.
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Enterprise-grade applications need to use asynchronous background task processing for scalability reasons. Both Standard Agents and the more recent Queue Processors serve this purpose within the Pega Platform. The document examines a substantial contrast between these two processing mechanisms by demonstrating how Queue Processors now utilize Kafka-based asynchronous architecture. We review and analyze critical performance indicators, including reliability, scalability, fault tolerance, resource utilization, and ease of management. Through empirical research and documentation review, Queue Processors demonstrate better performance speed, in-line retry functionality, and unified managerial features. Modern Pega applications opt for Queue Processors because of their wide range of beneficial features. The suggested best practices for adopting Queue Processors include a migration strategy for transitioning legacy systems which depend on Standard Agents.
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Farahmand, K. "Single line queue with recurrent repeated demands." Queueing Systems 22, no. 3-4 (1996): 425–35. http://dx.doi.org/10.1007/bf01149182.
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Òzekici, Süleyman, Jingwen Li, and Fee Seng Chou. "Waiting Time in M/G/1 Queues with Impolite Arrival Disciplines." Probability in the Engineering and Informational Sciences 9, no. 2 (1995): 255–67. http://dx.doi.org/10.1017/s0269964800003843.
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We consider a queueing system where arriving customers join the queue at some random position. This constitutes an impolite arrival discipline because customers do not necessarily go to the end of the line upon arrival. Although mean performance measures like the average waiting time and average number of customers in the queue are the same for all such disciplines, we show that the variance of the waiting time increases as the arrival discipline becomes more impolite, in the sense that a customer is more likely to choose a position closer to the server. For the M/G/1 model, we also provide an iterative procedure for computing the moments of the waiting time distribution. Explicit computational formulas are derived for an interesting special model where a customer joins the queue either at the head or at the end of the line.
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Sultana, Mimnun, and MM Nazrul Islam. "Impact of Queue on Customers: An Analysis of Some Retail Shops in Bangladesh." EAST WEST JOURNAL OF BUSINESS AND SOCIAL STUDIES 3 (March 28, 2012): 95–108. http://dx.doi.org/10.70527/ewjbss.v3i.123.
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Companies differentiate offerings with competitive advantage like product development but currently customer satisfaction is becoming a vital issue. Service organizations with inefficient waiting line management reduce competency. The objective of this study was to survey different retail shops Bangladesh to observe waiting line management, factors for waiting & to propose approaches to mitigate waiting lines. The research progressed through conversation with 124 customers and depth interviews of professionals with an effective questionnaire. Analyses of those empirical and numerical data were done in different aspects applying SERVQUAL method andthe information is presented as well. To deal with waiting line problems, selection of procedure or priority rule is important according to the type of service and long term perspective should be taken to gat rid of queue.
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Ramchandra Jadhav,, Abhishek. "Queue Master A Smart Web-Based Queue Management System for Enhancing Customer Experience in Banking Services." International Scientific Journal of Engineering and Management 04, no. 06 (2025): 1–9. https://doi.org/10.55041/isjem04092.
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Abstract-This exploration presents the development of Queue Master, a web-based line operation designed to address long staying times in banks. The system is erected using ASP.NET for the backend, HTML, CSS, and JavaScript for the frontend, and SQL for the data storehouse. Druggies are needed to subscribe up or log in to pierce colorful banking service sections such as cash deposit, cash pullout, check deposit, and meeting with the director. The operation allows druggies to bespeak lines grounded in their service conditions. After reserving, a real-time staying screen is displayed, and druggies admit alert announcements when their turn arrives. This result enhances client experience, reduces physical crowding, and improves functional effectiveness in banking surroundings. Key Words: Web-based application, Queue management system, ASP.NET, Banking automation, Slot booking system.
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Marlina, Iin, and Andreas Perdana. "IMPLEMENTASI MANAJEMEN BANDWIDTH MENGGUNAKAN QUEUE TREE ROUTER MIKROTIK." Sienna 3, no. 1 (2022): 32–39. http://dx.doi.org/10.47637/sienna.v3i1.677.
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The development of information technology is currently developing very quickly, both software and hardware, in line with the needs of modern humans. The internet is one of the information technologies that has had a tremendous impact on many aspects of human life. with equipment and software for bandwidth management, computer networks can function properly. The world of education, government and private agencies, and all jobs in general require bandwidth management with Mikrotik routers to help overcome traffic congestion that can disrupt computer network connections. because computer networks can go down or have problems because there is no equal distribution of bandwidth for each user, therefore it is necessary to make large bandwidth distribution arrangements, with the aim of achieving optimal bandwidth capacity for each user. Other factors can also affect network throughput, such as packet loss, certain network protocols, and device networks. Queue trees can provide limits for specific IP addresses, subnets, protocols, ports, and other parameters. Queue trees limit peer-to-pee traffic. Prioritize some flow packets over others. Queue tree can be configured for download and upload traffic so web browsing can be faster. Apply different limits based on time. And share available traffic among users equally or depending on channel load. Function per queue connection. PCQ is one of the functions used for bandwidth management to improve system performance.
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Boikiv, Mykola, Taras Postranskyy, and Maksym Afonin. "Establishing patterns of change in the efficiency of regulated intersection operation considering the permitted movement directions." Eastern-European Journal of Enterprise Technologies 4, no. 3(118) (2022): 17–26. http://dx.doi.org/10.15587/1729-4061.2022.262250.
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The object of this study is a regulated intersection of city streets. The main task being solved is the reduction of queue lengths on approaches to such intersections by organizational measures. As a result of the research, patterns of change in queue lengths in front of the stop line were revealed, taking into consideration the specialization of traffic lanes and the distribution of traffic flows by directions. It was established that with an increase in the share of left-turning vehicles in the lane by 15 % and above, there is an increase in the length of the queue before the intersection from 45 to 80 m. The results indicate that when choosing a traffic pattern at the intersection, it is necessary to take into consideration not only the intensity of the flow itself but also the proportion of vehicles performing certain maneuvers (in this work, turning left is considered). A feature of the results is that they are obtained using simulation tools. This research method has made it possible to derive the value of the length of the queue in front of the intersection, changing the load on the approach from 200 to 1000 vehicle/h and the share of left-turning vehicles from 5 to 15 %. In addition, using a simulation model, it was checked how the intersection functions under various traffic management schemes on it when the input parameters of traffic flows change. The research results are recommended to be used in the development of traffic management schemes at regulated intersections. When determining the permitted directions of movement in the lanes, it is necessary to take into consideration the patterns of change in the length of queues before the intersection since under certain circumstances they may exceed critical values.
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Mykola, Boikiv, Postranskyy Taras, and Afonin Maksym. "Establishing patterns of change in the efficiency of regulated intersection operation considering the permitted movement directions." Eastern-European Journal of Enterprise Technologies 4, no. 3 (118) (2022): 17–26. https://doi.org/10.15587/1729-4061.2022.262250.
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The object of this study is a regulated intersection of city streets. The main task being solved is the reduction of queue lengths on approaches to such intersections by organizational measures. As a result of the research, patterns of change in queue lengths in front of the stop line were revealed, taking into consideration the specialization of traffic lanes and the distribution of traffic flows by directions. It was established that with an increase in the share of left-turning vehicles in the lane by 15 % and above, there is an increase in the length of the queue before the intersection from 45 to 80 m. The results indicate that when choosing a traffic pattern at the intersection, it is necessary to take into consideration not only the intensity of the flow itself but also the proportion of vehicles performing certain maneuvers (in this work, turning left is considered). A feature of the results is that they are obtained using simulation tools. This research method has made it possible to derive the value of the length of the queue in front of the intersection, changing the load on the approach from 200 to 1000 vehicle/h and the share of left-turning vehicles from 5 to 15 %. In addition, using a simulation model, it was checked how the intersection functions under various traffic management schemes on it when the input parameters of traffic flows change. The research results are recommended to be used in the development of traffic management schemes at regulated intersections. When determining the permitted directions of movement in the lanes, it is necessary to take into consideration the patterns of change in the length of queues before the intersection since under certain circumstances they may exceed critical values.
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Qamari, Ika Nurul, and Salma Ayudhona Trizula. "Decision of Queuing Models and Layout Design at a Gas Station." MIX: JURNAL ILMIAH MANAJEMEN 12, no. 1 (2022): 128. http://dx.doi.org/10.22441/jurnal_mix.2022.v12i1.0010.
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Objectives: This study aims to analyze the accuracy of the queuing models and the application of layout design at the gas station in Ngasinan Wonosobo, Indonesia. Fuel service providers are encouraged to optimize service space as the number of motorized vehicle customers grows. The focus of attention in gas station management is not only on the queuing model, but also on the layout design that is acceptable and adequate for customers, particularly motorcycle riders who use Pertalite. This study will look at how to simulate a realistic gas station queue and provide a user-friendly layout design for anyone interested in gas stations.Methodology: The object of this study was a motorcyclist who was doing Pertalite refueling. The types of data used are quantitative and qualitative data, so this study is classified as mixed methods. Purposive sampling was utilized as the sampling method in this study, which is a non-probability sampling strategy. The analytical method used is descriptive analysis and analysis of the Multi-channel-Single phase (M/M/S) queuing model.Finding: The findings of this study indicate that long queues can interfere with the activities of other facility users for other customers at the gas station. This study identifies the need for a neat layout design for motorcycle queues by utilizing the service-scape gas station.Conclusion: Although the queue system performs well in the afternoon, the results of the queuing analysis show that the total length of vehicles in the system does not exceed the length of the line, ensuring that the queue does not obstruct other vehicle paths. Recommendations and study findings are explored as a queuing model and layout design in the future.
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Hamdan, Ahmad Ridhuan, Ruzana Ishak, and Mohd Fais Usop. "Effective school cooperative-mart queuing system." Malaysian Journal of Fundamental and Applied Sciences 13, no. 4-1 (2017): 412–15. http://dx.doi.org/10.11113/mjfas.v13n4-1.859.
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Queuing Theory is a branch of knowledge in operation research that concerning the analysis of queues when a customer arrives at a service centre and shall queue in a line to get some service. The theory pays attention to how organizations can serve a large number of customers who demand a quality services and a queue of customers waiting to be served. Eventually, the store owners have to attend to large numbers of customers at a time have attempted to measure and manage queues to reduce the customer procession time. Besides, to increase sales and profit, productivity and operation efficiency, satisfaction levels and customer loyalty in using the service provided. In line to the situation, this study is to determine the effectiveness of the waiting line using Queuing Theory at cooperative-mart. Until today, no research conducted about school cooperatives-mart to observe and solve the massive inflow of customers at lines at a given time especially during lunch hour. The purposes of this study are to determine the customer congestion at the payment counter and to propose the effective queuing system at Cooperative-mart. Waiting and services times of customers at cooperative-mart is studied in three times period that to be considered as peak hours in two types of counter which are for male and female. Data collection was observed by using queuing theory and the M/M/1/∞/∞ queuing model has been implemented. The results show that for optimum service level, the counter must be changed from one to two counters each side. The summary and finding of the study shall be used as guideline for the management of cooperative-mart in deciding improvement of its operation.
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Assolie, Amani Abdallah, Nur Sabahiah Abdul Sukor, Ibrahim Khliefat, and Teh Sabariah Binti Abd Manan. "Modeling of Queue Detector Location at Signalized Roundabouts via VISSIM Micro-Simulation Software in Amman City, Jordan." Sustainability 15, no. 11 (2023): 8451. http://dx.doi.org/10.3390/su15118451.
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The growing number of vehicles in Jordan has contributed to traffic congestion, particularly at roundabouts. Roundabouts deflect high volumes of traffic flow. To improve the performance of roundabouts, it is necessary to consider the impact of all components on traffic conditions, especially delay, queue length, and level of service (LOS), to reduce congestion and enhance efficiency and sustainability, etc. This study aims to (a) identify the optimal queue detector locations on all approaches at two selected roundabouts in Amman, Jordan, using micro-simulation (VISSIM) supported by programming (Python) software, and (b) validate the simulated models with the best LOS. Traffic and geometric data of roundabouts (Prince Faisal Bin al-Hussein, fifth; and Prince Rashid Bin Hassan, sixth roundabouts) were used for simulation purposes. The queue detector (across 15 distinct scenarios at various distances) and standard (base scenario, 50 m from the stop line) locations were assessed for optimal placement. The model validation was made based on all scenarios including signalized and non-signalized roundabouts. The best-case scenario for queue detector location was determined based on the highway capacity manual (HCM) criteria for measurement of effectiveness (MOE) at roundabouts. The optimal location was measured based on the duration of traffic delay (seconds), average queue length (m), and LOS. The optimal queue detector’s location was observed to be 97 m from the roundabout stop line. It can reduce the traffic delay (or speed up the traffic flow) by 85.25%. The average queue length can be reduced up to 76.76%. The LOS F status on the selected roundabouts can be improved to LOS D. Overall, the application of adaptive signal and queue detectors in appropriate locations at all roundabout approaches is crucial to improve imbalanced traffic flow while reducing delays.
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Ramanda, Bayu Dwi, Dedi Irawan, and Arif Hidayat. "RANCANG BANGUN MANAJEMEN BANDWIDTH MENGGUNAKAN METODE SIMPLE QUEUE MIKROTIK ROUTER PADA SMK N 1 TRIMURJO." Jurnal Mahasiswa Ilmu Komputer 5, no. 1 (2024): 86–95. http://dx.doi.org/10.24127/ilmukomputer.v5i1.4690.
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Abstrak : Sistem jaringan di SMK Negeri 1 Trimurjo menggunakan internet service provider yaitu speede.net dengan kecepatan akses internet 20 Megabit (MB) yang dibagi dalam 3 ruangan yaitu ruang tata usaha, ruang lab komputer TKJ (teknik komputer jaringan), dan ruang lab komputer RPL (rekayasa perangkat lunak). Dari penggunaan internet di 3 ruangan ini menyebabkan jaringan lambat dan akibatnya proses pembelajaran menjadi terganggu dan kurang optimal pada penggunaannya, Padahal koneksi internet sangat dibutuhkan dan sangat penting untuk setiap sekolah. Masalah-masalah tersebut terjadi karena belum adanya pembagian kecepatan internet yang merata pada setiap user, maka dari itu dibutuhkan manajemen bandwidth yang baik agar penggunaan internet menjadi lebih optimal dan sesui dengan kebutuhan. Berdasarkan permasalahan tersebut, tujuan dari penelitian ini adalah rancang bangun manajemen bandwidth menggunakan metode simple queue mikrotik router pada smk n 1 trimurjo. Metode yang digunakan dalam penelitian adalah Model Desain dan Implementasi Network Development Life Cyce (NDLC). Tahapan-tahapan yang ada pada metode NDLC yaitu Analysis, Design, Simulation Prototyping, Implementation, Monitoring, dan Management. Hasil dari penelitian ini adalah dengan pengaturan manajemen bandwidth menggunakan metode simple queue pastinya jaringan menjadi lebih setabil dan jaringan internet menjadi merata pada setiap pengguana. Kekurangan pada perancangan ini adalah manajemen bandwith tidak membantu mencegah pencurian data jadi untuk keamanan jaringan internet,manajemen bandwidth tidak termasuk. Kata Kunci : Manajemen Bandwidth; Simple Queue; NDLC Abstract: The network system at SMK Negeri 1 Trimurjo uses an internet service provider, namely speede.net with an internet access speed of 20 Megabit (MB) which is divided into 3 rooms, namely the administration room, the TKJ computer lab room (network computer engineering), and the RPL computer lab room ( software engineering). The use of the internet in these 3 rooms causes the network to be slow and as a result the learning process becomes disrupted and usage is less than optimal, even though an internet connection is really needed and very important for every school. These problems occur because there is no equal distribution of internet speed for each user, therefore good bandwidth management is needed so that internet use is more optimal and in line with needs. Based on these problems, the aim of this research is to design bandwidth management using the simple queue proxy router method at SMK N 1 Trimurjo. The method used in the research is the Network Development Life Cycle (NDLC) Design and Implementation Model. The stages in the NDLC method are Analysis, Design, Simulation Prototyping, Implementation, Monitoring, and Management. The result of this research is that by setting bandwidth management using the simple queue method, the network will definitely become more stable and the internet network will be evenly distributed to each user. The drawback to this design is that bandwidth management does not help prevent data theft, so for internet network security, bandwidth management is not included.. Keywords: Bandwidth Management; Simple Queue; NDLC.
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Croucher, John S., and Stephnie Hon. "Strategic Decision Making Using Waiting Line Models." International Journal of Strategic Decision Sciences 10, no. 3 (2019): 20–32. http://dx.doi.org/10.4018/ijsds.2019070102.
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This article considers issues facing management and their decision processes to deal with them effectively. The first develops an optimal strategy for leasing equipment in which there are three available management options, the criterion being to minimize the total cost of use. The first option is to stay with the status quo, the second to lease faster equipment, and the third to lease multiple pieces of equipment. Two scenarios are discussed, one where the waiting time in the queue is taken into account while the other includes the time spent using the equipment itself. A second problem deals with the sharing of resources and optimal configurations, using first a mathematical solution and then a discussion of the practicalities of implementation. The final case involves the optimal times to employ a faster server as a function of how busy the queueing system is.
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Sun, Wei, Hui Ma, Xiao Peng Li, and Bang Chun Wen. "Research and Implement of Visual Simulation System for Automobile Gearbox Assembling Line." Applied Mechanics and Materials 16-19 (October 2009): 649–53. http://dx.doi.org/10.4028/www.scientific.net/amm.16-19.649.
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Automobile gearbox assembling line is a typical dynamic discrete system. It is very difficult to guarantee the layout reasonability and running reliability of the system with traditional experience design. In the paper, with the given automobile gearbox assembling line, visual simulation was adopted to realize the design and management of the system. The methods of queue-service net and event scheduling were applied on the modeling of assembling line and simulation of running process, respectively. And through the experiments on the system, the optimal number of AGV and reasonable scheduling rule were obtained.
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Adya Seta, Astrodita. "Management of the Outpatient Registration Service in Marthen Indey Hospital Jayapura." International Journal of Economics, Management and Accounting (IJEMA) 2, no. 4 (2024): 503–12. https://doi.org/10.47353/ijema.v2i4.205.
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When patients visit a hospital, the first place they go to is the outpatient registration area. This is where patients form their first impression of the hospital, so the process must run smoothly. Unfortunately, this is often not the case. Patients may experience long wait times, queue number issues, and computer errors, which can lead to frustration and complaints. To gain a better understanding of the outpatient registration process, we conducted a qualitative research study at Marthen Indey Hospital in Jayapura. We interviewed staff and observed the process in action. Our findings showed that patients had to register in person, and there were several issues with the system. For example, the queuing machine didn't differentiate between polyclinics, which caused long queues to build up. This, in turn, increased wait times for patients. Despite these challenges, we found that the outpatient registration process at Marthen Indey Jayapura Hospital was in line with standard operating procedures for new and returning patients. However, we believe that there is room for improvement. By addressing these issues and finding solutions, we can improve the patient experience and ensure that the hospital provides the best possible care.
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Sugiono, Sugiono, N. Willy Satrio, Teuku Anggara, et al. "Implementation of non-pharmaceutical intervention of COVID-19 in MRT through engineering controlled queue line using participatory ergonomics approach." EUREKA: Physics and Engineering, no. 6 (November 18, 2021): 121–38. https://doi.org/10.21303/2461-4262.2021.001923.
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The viral transmission in public places and transportations can be minimized by following the world health organization (WHO) guideline. However, the uncertainty in a dynamic system complicates the social engagement to the physical distancing regulation. This study aims to overcome this obstacle in MRT stations and train by developing an adaptive queue line system. The system was developed using low-cost hardware and open-source software to guide passengers using visual information. The system works by capturing seat images and identify the presence of humans using a cloud machine learning service. The physical representation of MRT was translated to data representation using the internet of things (IoT). The data then streamed using an asynchronous API with a representative endpoint. The endpoint is then accessed by a display computer in the destination station platform to provide visual information. The visual information was ergonomically designed with visual display principles, including the minimum content load, layout, color combination, and dimension of contents. The design of the system was evaluated by Markov simulation of virus transmission in train and usability testing of the visual design. The implementation of the system has balanced the queue line capacity in station and crowd spots distribution in MRT. The system was effective due to the visual cortex manipulation by visual information. Consequently, the aerosol and falling droplets' viral transmission radius can be reduced. Accordingly, the chance for airborne transmission can be lowered. Therefore, the adaptive queue line system is a non-pharmaceutical intervention of viral transmission diseases in public transportation
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GUO, YONGJIANG. "RATE OF CONVERGENCE OF FLUID APPROXIMATION FOR RE-ENTRANT LINES UNDER FBFS DISCIPLINE." Asia-Pacific Journal of Operational Research 28, no. 03 (2011): 401–17. http://dx.doi.org/10.1142/s0217595911003296.
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The re-entrant line networks under a first-buffer-first-served (FBFS) service discipline are considered in this paper. Under uniform topology, if the scaled arrival process and the scaled service process converge to the corresponding fluid limit processes with an exponential rate, we prove that the scaled processes characterizing the re-entrant line converge to the corresponding fluid limit processes with the exponential rate. Here the scaled processes include the queue length process, workload process, busy time process and idle time process.
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Sapriyadi, Sapriyadi, Siti Fatimatul Zuhro, Abu Naim, et al. "Bandwidth Management with Mikrotik OS Routers Using the Per Connection Queue Method." Formosa Journal of Science and Technology 3, no. 10 (2024): 2353–62. http://dx.doi.org/10.55927/fjst.v3i10.11776.
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Services that use the Internet as Business Cafe, Online Games, education, defense and security, online businesses, e-mail service providers, and others will experience barriers in carrying out their activities. Often problems arise in internet service providers are setting up or managing broadband. The implementation of broadband management is aimed at optimizing the bandwidth available to provide broadband guarantees for Internet users, such as network congestion (through traffic) and unstable broadband received by Internet service providers (ISPs). Bandwidth management in Mikrotik with the PCQ (Per Connection Queue) method, basically, uses queue methods for the bandwidth balance used on multiple clients. The main purpose of this method is to automatically and unevenly share bandwidth sharing, with a simple turn-line if only one subscriber actively uses another temporary bandwidth will be in the standby position, then the subscriber can use maximum bandwidth which is available, but if another customer is active, then the maximum bandwidth can be used by both customers who have maximum width / 2, if there are subscribers at the same time active, each will receive the maximum bandwidth allowance / all clients, so will not be a fair wide-ranging distribution for all customers.
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Cai, Xiaoli, Miaomiao Yu, and Yunling Yang. "Price Decisions in a Two-Server Queue Considering Customer Retrial Behavior: Profit-Driven Versus Social-Driven." Mathematics 13, no. 8 (2025): 1310. https://doi.org/10.3390/math13081310.
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This study investigates price decisions in a queue with two servers, where customers exhibit retrial behavior. There is no waiting space. Arrival customers have the option to either join the system or balk; when the two servers are occupied, those who decide to enter become repeat customers. Two scenarios where the waiting lines in orbit are unobservable and observable are considered. We analyze customers’ behavior and derive their Nash equilibrium strategies under both cases. Additionally, we examine optimal pricing decisions aimed at maximizing profit and social welfare, respectively. Moreover, we demonstrate that these objectives often lead to divergent outcomes. Compared to a single-server queue, the reduction in customers’ sojourn time is more obvious when the waiting line is unobservable. Under certain conditions—such as a large potential market size, high customer impatience, or a low retrial rate—increasing the number of service personnel can enhance both profit and social welfare. Notably, a profit-maximizing manager is more incentivized to increase servers than the social planner. These findings provide valuable insights for balancing operational efficiency, profitability, and customer satisfaction in queue management systems.
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Samad, Muhammad Abdus, Jonayed Abdullah, Md Abdul Karim, and Khairul Islam. "Optimizing Restaurant Queue Management: A Simulation-Based Approach Using Arena Software." Asian Journal of Engineering and Applied Technology 13, no. 1 (2024): 20–29. http://dx.doi.org/10.70112/ajeat-2024.13.1.4234.
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Examining the effectiveness of models in terms of utilization and waiting time is one of the anticipated benefits of analyzing queuing systems. This study uses Arena simulation software to examine the queue system of a particular restaurant. The primary objective is to assess and enhance the restaurant’s service efficiency through the modelling of customer arrivals, service procedures, and queue dynamics. Data on customer arrivals and service times were collected for the restaurant’s current system. The necessary expressions were developed from the observed data using the input analyzer. A conceptual model of the original queuing system was created, and two alternative Arena models were developed to reduce customer waiting times in the restaurant. The developed models were run to evaluate their performance. During a 24-hour simulation study, the average waiting time in the overall model was found to be 24.49 minutes, with a maximum of 48.69 minutes. The waiting time for server 1 was 25.30 minutes, for server 2 was 23.27 minutes, for server 3 was 25.11 minutes, and for server 4 was 22.30 minutes. The number of customers in line at server 1 was 12.65, at server 2 was 6.98, at server 3 was 8.29, and at server 4 was 8.25. Resource utilization was 57% for server 1, 35% for server 2, 27% for server 3, and 15% for server 4. By decreasing the queuing length and average waiting time in the restaurant, customer satisfaction can be increased, leading to a reduction in time wasted. The findings indicate significant potential for improving overall service quality and reducing client wait times. This research provides valuable insights for restaurant managers seeking to enhance customer satisfaction and operational efficiency.
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Jouini, Oualid, and Yves Dallery. "MONOTONICITY PROPERTIES FOR MULTISERVER QUEUES WITH RENEGING AND FINITE WAITING LINES." Probability in the Engineering and Informational Sciences 21, no. 3 (2007): 335–60. http://dx.doi.org/10.1017/s0269964807000010.
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We consider a markovian multiserver queue with a finite waiting line in which a customer may decide to leave and give up service if its waiting time in queue exceeds its random deadline. We focus on the performance measure in terms of the probability of being served under both transient and stationary regimes. We investigate monotonicity properties of first and second order of this performance with respect to the buffer size, say k. Under the stationary regime, we prove that our service level is strictly increasing and concave in k, whereas we prove under the transient regime that it is only increasing in k.
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Ibukun-Falayi Owoola, Rekiat. "QUEUING THEORY APPLICATION AND CUSTOMERS’ TIME MANAGEMENT IN DEPOSIT MONEY BANKS IN NIGERIA." Kampala International University Interdisciplinary Journal of Humanities and Social Sciences 2, no. 1 (2021): 65–83. http://dx.doi.org/10.59568/kijhus-2021-2-1-05.
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The study examined queuing theory, application and customers time management in deposit money banks in Nigeria.. A comparative analysis between Access Bank PLC branch in Ajilosun and First Bank PLC, Oke Isa, Ado Ekiti, Ekiti State were used as a case study. Data for the study were gathered through observation of the arrival time, time spent waiting in the queue, service time and time of departure customers from the banking hall. The observation time at Access Bank started by 2.30pm and ended 3.44pm which has been previously observed to be the peak period of the bank while the observation time of the First Bank PLC started 3.00pm and ended 4.57pm on different days. Data sourced were fitted into the single and multiple channel models and the results computed and analyzed manually. It was revealed that the mean service rate, the mean time spent in the queue by a customer, and aggregate service rate in the system by a customer at Access bank plc are substantially reduced compared to that of the first bank plc while the waiting line is short most especially for the multiple channels with the real time data processing enhancing the service delivery. It was concluded that despite these differences, queuing system and application of it in the banking industry, especially in the sampled banks is effective in achieving quality service delivery and this is also enhanced by the application of real time data processing adopted by the banks. Therefore, the study recommended that queue management should be employed by banks as it will enhance the quality of service delivery and time management for both banks and the customers. In addition, a single channel for banks that have high traffic intensity rate should be discouraged while a multiple channel should be encouraged as it reduces the waiting time of bank customers in the system. Lastly, idle time of the servers need to be checked as this could lead to more waiting time for customers.
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Szczotka, W?adys?aw, and Krzysztof Topolski. "Conditioned limit theorem for the pair of waiting time and queue line processes." Queueing Systems 5, no. 4 (1989): 393–400. http://dx.doi.org/10.1007/bf01225327.
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Wang, Jiawen, Jiayu Hang, and Xizhao Zhou. "Signal Timing Optimization Model for Intersections in Traffic Incidents." Journal of Advanced Transportation 2020 (September 14, 2020): 1–9. http://dx.doi.org/10.1155/2020/1081365.
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The intersection control and management can alleviate the traffic congestion caused by traffic incidents. Therefore, it becomes essential to develop a signal optimization method for intersections influenced by traffic incidents, which will be beneficial to prevent congestion spreading. In this paper, the proposed model is capable of maximizing the intersection throughput by comprehensively considering the queue length as the penalty value. The headway of leaving vehicles is assumed to follow the Cowan’s M3 headway distribution, where formulas for queue length can be derived based on gap acceptance theory. To satisfy the conditions for efficiently identifying feasible solutions in a short time, a heuristic algorithm (simulated annealing algorithm) is employed to solve the model. The numerical results can validate that the proposed method can solve the problem more efficiently and alleviate the intersection congestion caused by the incidents more desirably. When the incident occurs away from the intersection stop line, the impacts on intersection throughput will be gradually weakened. The proposed method is capable of improving the signalized intersection throughput while preventing the congestion from spreading to the upstream intersection.
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Pratama, Bima Wahyu, Fandy Bestario Harlan, Adhitomo Wirawan, and Asadian Puja Enggita. "Analysis on Queue System at Vitka Point Gas Station Number 14.294.722 on Motorcycle Line with Pertalite-Based Fuel." JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS 10, no. 1 (2022): 54–60. http://dx.doi.org/10.30871/jaemb.v10i1.4055.
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This study aims to find out the performance of the queuing system at SPBU 14.294.722 Vitka Poin, Batam City on Pertalite fuel for motorcycles. The performance of the queuing system was analyzed to whether it has reached the optimal level. The data were collected through interviews and observations. Then, the obtained data were analyzed using a single line queuing system (single-channel, single-phase). The study used quantitative data in which the calculation was assisted by the "POM-QM Queuing Analysis" software. Based on the result of the single-channel single-phase analysis, the performance of the queuing system applied by the 14.294.722 Vitka Poin, Batam City gas station is optimal. It is because the server utilization level or the average operator's busyness level for 7 days is 72.11 %, and the remaining 27.89% of the busy time is idle time, which is the time when the service is not performed. Meanwhile, the effectiveness of performance at the 14.294.722 Vitka Poin, Batam City gas stations is quite good by referring to the average time required by customers in the queue which is only 0.0139 hours or 0.8322 minutes, and the time required by customers in the system is 0.0192 hours or 1.1541 minutes, and the average number of customers waiting in the queue is only 1.846 or 2 people and the average number of customers waiting in the system is 2.5857 or 3 people. The results indicate that there is no need for additional servers as the performance of using 1 server is quite good.
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Mishra, G. D., Vijiya Singh Chauhan, and Nikita Chandra. "A Study of Service in Restaurant by Using Queuing Model." Bulletin of Society for Mathematical Services and Standards 5 (March 2013): 14–18. http://dx.doi.org/10.18052/www.scipress.com/bsmass.5.14.
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The restaurants want to avoid losing their customers due to a long wait on the line. This shows a need of a numerical model for the restaurant management to understand the situation better. This paper aims to show that queuing theory satisfies the model when tested with a real-case scenario. We obtained the data from a restaurant. We then derive the arrival rate, service rate, utilization rate, waiting time in queue and the probability of potential customers to balk based on the data using Little’s Theorem and M/M/1 queuing model. We conclude the paper by discussing the benefits of performing queuing analysis to a busy restaurant.
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Pandey, Manish Kumar, and Dharmendra Kumar Gangeshwer. "Application of Queuing Theory to Analysis of Waiting Time in the Hospital." International Journal Bioautomation 27, no. 3 (2023): 139–46. http://dx.doi.org/10.7546/ijba.2023.27.3.000904.
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The main problem that healthcare workers face in many hospitals is how long it takes patients to receive services. This tendency is becoming more prevalent, posing a threat to healthcare services. The repercussions of keeping people in a long line for medical care can result in a variety of issues, including death. The many server queuing models were utilized to examine the government hospital's service efficiency in this study. Over two weeks, primary data was collected at the hospital using observation and questionnaire methods to find the queuing model that minimizes patient waiting time. The findings revealed that most of the patients were dissatisfied with the hospital's queue management tactics.
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Sari, Rafika Arum, Mufti Arifin, and Raihan Maulana Yahya. "Comparative Analysis of Hangar Intensity Based on Aircraft Base Maintenance Planning and Queuing Theory." Jurnal Teknologi Kedirgantaraan 10, no. 1 (2025): 21–28. https://doi.org/10.35894/jtk.v10i1.246.
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Aircraft maintenance is essential to ensure operational safety and reliability. Hangar facilities play a significant role in various types of maintenance, such as base and line maintenance. However, limited hangar capacity and variations in maintenance duration often lead to aircraft queues, so an optimization analysis using Queuing Theory is required to improve hangar usage efficiency. This study aims to compare the intensity of hangar usage based on Aircraft Base Maintenance Planning (ABMP) data with the results of Queuing Theory calculations to optimize the allocation and effectiveness of aircraft maintenance. This study uses the Queuing Theory method with exponential distribution to analyze the aircraft queuing pattern in Hangar 1 and 3 of PT XYZ for January- June 2024. The data used includes the number of aircraft, types of maintenance (D-Check, C-Check, painting, and landing gear change), and Turn Around Time (TAT). Calculations are carried out to determine the level of service intensity, waiting time, and the number of aircraft in the queue. The analysis showed that the highest service intensity occurred at D-Check (126%), while the lowest was at L/G Change (38%). Overall, the service intensity in Hangars 1 and 3 reached 77%, with C-Check having the most representative queuing pattern of the overall maintenance system. These findings suggest that while hangar utilization is still within optimal limits, improved maintenance schedule management strategies are needed to reduce queues and increase operational efficiency.
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Brandt, Andreas, and Manfred Brandt. "On the sojourn times for many-queue head-of-the-line Processor-sharing systems with permanent customers." Mathematical Methods of Operations Research 47, no. 2 (1998): 181–220. http://dx.doi.org/10.1007/bf01194397.
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Venessa and Hwi-Chie Ho. "Elevating Comfort: Redesigning the KRL Commuter Line for a Better Passenger Experience." IOP Conference Series: Earth and Environmental Science 1488, no. 1 (2025): 012013. https://doi.org/10.1088/1755-1315/1488/1/012013.
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Abstract Transportation issues remain a major concern for the Indonesian government, particularly in congested cities like Jakarta. Congestion leads to serious problems, such as increased air pollution, adverse environmental effects, public health concerns, and contributions to climate change. Although the government has made improvements in public infrastructure, rapid urban population growth and rising daily commuters complicate the provision of comfortable services. This study addresses these challenges by enhancing passenger comfort on mass public transportation of the KRL Commuter Line through an innovative distribution system that aligns the ergonomics of personal space with infrastructure constraints. A total of 238 participants’ anthropometric dimensions (chest thickness, shoulder width, and standing shoulder height) and KRL carriage dimensions are analyzed in this study to determine the optimal passenger capacity based on ergonomic principles. The results show that a capacity of 150 passengers per carriage effectively balances comfort and efficiency. A system that employs passenger counting sensors and queue management technology is proposed to manage capacity limits and improve passenger flow at stations. The findings of this study offer valuable contributions to enhancing KRL commuter passenger’s comfort, safety, and user experience.
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Sefu, Bikorimana, Manirakiza Jean Felix, Ntihinyurwa Jean Bosco, et al. "Passengers Crowd Management System in Kigali." Academic Society for Appropriate Technology 8, no. 1 (2022): 10–16. http://dx.doi.org/10.37675/jat.2022.8.1.10.
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A safe and effective transportation system is a key factor for national development. To achieve sustainable development goals, technology needs to be used in transportation sector. The authors noticed that the country economy is affected by some factors such as the time wasted by passengers on long queue waiting for the bus to come. Also, the mass gathering contribute in a rapid spread of COVID-19 among passengers. In this study, an effective system for booking bus ticket and tracking bus location was developed. The system uses web- based application that allows the user to check the bus availability, its location and pay ticket on line. The system was developed using ESP8266 a WiFi based microcontroller to provide communication between bus officials and clients, GPS for tracking bus location, LCD for displaying the availability of passengers on a particular bus station, bus official application for receiving the client request and client application for service request and make a follow up. The study was achieved by presenting system circuit diagram and process flow chart. Also, implementation of a physical prototype linked with developed web applications was done. The system enables passenger to easily track the bus location in its real time position, to save time for manual reservation of bus ticket. The passenger crowd management system (PCMS) is secured and can be used by administrator (companies) of buses due to its efficiency in monitoring both buses and passengers.
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Syla, Veranda, Algenti Lala, Aleksandër Biberaj, and Bexhet Kamo. "Analysis of Traffic Dynamics in Urban Intersections: A Case Study of Tirana." WSEAS TRANSACTIONS ON COMPUTER RESEARCH 13 (May 9, 2025): 332–41. https://doi.org/10.37394/232018.2025.13.30.
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Nowadays, congested traffic is a problematic issue for our lives. Effective management of urban traffic is very important for reducing congestion and improving transport infrastructure. Our paper offers a comprehensive investigation of the behavior of two main intersections in the city of Tirana using the PTV VISSIM simulator. We looked into different traffic situations to get a clearer picture of what is happening at intersections, particularly with things like traffic flow, queue lengths, delays, and how many vehicles stay in line. The results give some solid insights for tweaking traffic signal timings and boosting how well intersections work overall. This study also highlights the value of simulation tools like VISSIM. They bridge the gap between theory and practice, stretching our understanding of complex traffic patterns into real-world applications. We support building targeted strategies to alleviate congestion and enhance urban travel. But this paper as a whole highlights not only the challenges in managing intersections but also advocates for practical, data-based planning in a more urban context for transportation.
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Zeng, Dequan, Lu Xiong, Zhuoping Yu, et al. "A Priority Data Association Policy for Multitarget Tracking on Intelligent Vehicle Risk Assessment." Remote Sensing 12, no. 19 (2020): 3255. http://dx.doi.org/10.3390/rs12193255.
Full textAbstract:
In order to conduct risk assessment for collision-free decision making of intelligent vehicles in a complex road traffic environment, it is essential to conduct stable tracking and state estimation of multiple vehicle targets. Therefore, this paper proposes a multitarget tracking method in line with the priority data association rule. Firstly, a standard coordinate turn process model is deduced as the existence of translation and rotation of the vehicle on the two-dimensional ground plane. Secondly, an unscented Kalman filter algorithm is developed due to the nonlinear radar measurement model. Thirdly, a priority data association rule, which puts the targets in a priority queue according to the number of times they are associated, is designed to filter out noise, given that it is unlikely for a vehicle target as an inertial system to appear or disappear instantly in practice. In addition, the data association rule specifies that the closer the target is to the front of the queue, the more prioritized the association with the newly observed target would be. Finally, the track management algorithm is constructed. On this basis, a series of real vehicle tests were conducted on real roads with four typical scenarios. According to the test results, the proposed algorithm is effective in filtering out noise and is suboptimal as the nearest neighbor data association.