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Journal articles on the topic 'Rapport building'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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1

Hull, Martyn. "Building a rapport with patients." Foundation Years 3, no. 3 (2007): 103–4. http://dx.doi.org/10.1016/j.mpfou.2007.03.006.

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2

Powell, Kendall. "Building a better scientific rapport." Nature 424, no. 6950 (2003): 858–59. http://dx.doi.org/10.1038/nj6950-858a.

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&NA;. "The Rewards of Building Rapport." American Journal of Nursing 96, no. 4 (1996): 12. http://dx.doi.org/10.1097/00000446-199604000-00008.

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4

Starcher, Keith. "Intentionally Building Rapport With Students." College Teaching 59, no. 4 (2011): 162. http://dx.doi.org/10.1080/87567555.2010.516782.

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5

Shulman, Neil, and Daniel Appelrouth. "Request for rapport-building gems." Journal of General Internal Medicine 9, no. 6 (1994): 356–57. http://dx.doi.org/10.1007/bf02599191.

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6

Pounds, Gabrina. "Rapport-building in suspects’ police interviews." Pragmatics and Society 10, no. 1 (2019): 95–121. http://dx.doi.org/10.1075/ps.00017.pou.

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Abstract Both research and police guidelines acknowledge the value of rapport-building in police interview with suspects (ISs) and provide some insight into how ‘rapport’ may be defined and built in this context. Rapport is, however, difficult to operationalise and assess in practice, other than for the routine legal clarification offered to suspects at the beginning of the interview. This paper takes an original discourse-pragmatic and ethnographic approach to investigating the forms that rapport takes in a sample of authentic ISs, with particular reference to two dimensions, empathy and face

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7

Ädel, Annelie. "Rapport building in student group work." Journal of Pragmatics 43, no. 12 (2011): 2932–47. http://dx.doi.org/10.1016/j.pragma.2011.05.007.

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8

Blanton, Barbara Mathews. "Communication Skills: Building Rapport and Trust." Computers in Nursing 15, no. 6 (1997): 291–92. http://dx.doi.org/10.1097/00024665-199711000-00014.

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9

Chavez, Margeaux, Bridget A. Cotner, and Wendy Hathaway. "Building Rapport during Applied Research Recruitment." Anthropology News 58, no. 3 (2017): e271-e275. http://dx.doi.org/10.1111/an.427.

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10

May, Andrée le. "Building rapport through non-verbal communication." Nursing and Residential Care 6, no. 10 (2004): 488–91. http://dx.doi.org/10.12968/nrec.2004.6.10.16017.

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11

Nasim, Syed Sohaib, and Steven Minear. "Building Rapport in the COVID Era." ASA Monitor 85, no. 1 (2021): 33–34. http://dx.doi.org/10.1097/01.asm.0000725888.28651.ff.

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12

Eltaiba, Nada. "Counseling with Muslim Refugees: Building Rapport." Journal of Social Work Practice 28, no. 4 (2014): 397–403. http://dx.doi.org/10.1080/02650533.2013.875523.

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13

Nahouli, Zacharia, Coral J. Dando, Jay-Marie Mackenzie, and Andreas Aresti. "Rapport building and witness memory: Actions may ‘speak’ louder than words." PLOS ONE 16, no. 8 (2021): e0256084. http://dx.doi.org/10.1371/journal.pone.0256084.

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Building rapport during police interviews is argued as important for improving on the completeness and accuracy of information provided by witnesses and victims. However, little experimental research has clearly operationalised rapport and investigated the impact of rapport behaviours on episodic memory. Eighty adults watched a video of a mock crime event and 24-hours later were randomly allocated to an interview condition where verbal and/or behavioural (non-verbal) rapport techniques were manipulated. Memorial performance measures revealed significantly more correct information, without a co

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14

Kieckhaefer, Jenna Mitchell, Jonathan Patrick Vallano, and Nadja Schreiber Compo. "Examining the positive effects of rapport building: When and why does rapport building benefit adult eyewitness memory?" Memory 22, no. 8 (2013): 1010–23. http://dx.doi.org/10.1080/09658211.2013.864313.

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15

Gremler, Dwayne D., and Kevin P. Gwinner. "Rapport-Building Behaviors Used by Retail Employees." Journal of Retailing 84, no. 3 (2008): 308–24. http://dx.doi.org/10.1016/j.jretai.2008.07.001.

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16

Abbe, Allison, and Susan E. Brandon. "Building and maintaining rapport in investigative interviews." Police Practice and Research 15, no. 3 (2013): 207–20. http://dx.doi.org/10.1080/15614263.2013.827835.

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17

Kennette, Lynne N. "Building and Maintaining Rapport to Engage Students." National Teaching & Learning Forum 28, no. 6 (2019): 6–7. http://dx.doi.org/10.1002/ntlf.30215.

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18

Placencia, María E. "Rapport-building activities in corner shop interactions." Journal of Sociolinguistics 8, no. 2 (2004): 215–45. http://dx.doi.org/10.1111/j.1467-9841.2004.00259.x.

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19

Kaski, Timo, Jarkko Niemi, and Ellen Pullins. "Rapport building in authentic B2B sales interaction." Industrial Marketing Management 69 (February 2018): 235–52. http://dx.doi.org/10.1016/j.indmarman.2017.08.019.

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20

Nova, Muhamad. "CONSTRUCTING TEACHER’S SELF-ASSESSMENT OF RAPPORT BUILDING IN EFL CLASSROOM." International Journal of Education 9, no. 2 (2017): 89. http://dx.doi.org/10.17509/ije.v9i2.5462.

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A good education is not only about academics, but also the positive social interaction in classroom. Therefore, there is a need to build rapport in classroom interaction. In building rapport, EFL teachers need to conduct several activities, and through self-assessment, teachers can monitor and evaluate their own teaching for professional development. However, self-assessment instrument for building rapport has not been developed yet by any researchers. To fill the needs, this study is established to construct a self-assessment for teacher in building rapport in EFL classroom. By applying desig

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21

Murphy, Elizabeth, and María A. Rodríguez-Manzanares. "Rapport in distance education." International Review of Research in Open and Distributed Learning 13, no. 1 (2012): 167. http://dx.doi.org/10.19173/irrodl.v13i1.1057.

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<p>Rapport has been recognized as important in learning in general but little is known about its importance in distance education (DE). The study we report on in this paper provides insights into the importance of rapport in DE as well as challenges to and indicators of rapport-building in DE. The study relied on interviews with 42 Canadian high-school DE teachers. Findings revealed that rapport is necessary in DE because of the absence of face-to-face communication. Challenges to building rapport relate to the geographic dispersion of students, the asynchronous nature of DE, teacher wor

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22

ter Stal, Silke, Gerbrich Jongbloed, and Monique Tabak. "Embodied Conversational Agents in eHealth: How Facial and Textual Expressions of Positive and Neutral Emotions Influence Perceptions of Mutual Understanding." Interacting with Computers 33, no. 2 (2021): 167–76. http://dx.doi.org/10.1093/iwc/iwab019.

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Abstract Embodied conversational agents (ECAs) could engage users in eHealth by building mutual understanding (i.e. rapport) via emotional expressions. We compared an ECA’s emotions expressed in text with an ECA’s emotions in facial expressions on users’ perceptions of rapport. We used a $2 \times 2$ design, combining a happy or neutral facial expression with a happy or neutral textual expression. Sixty-three participants (mean, 48$ \pm $22 years) had a dialogue with an ECA on healthy living and rated multiple rapport items. Results show that participants’ perceived rapport for an ECA with a h

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23

Fatima, Johra Kayeser, Mohammed Abdur Razzaque, and Rita Di Mascio. "Modelling roles of commitment on rapport and satisfaction." International Journal of Bank Marketing 33, no. 3 (2015): 261–75. http://dx.doi.org/10.1108/ijbm-11-2013-0130.

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Purpose – The purpose of this paper is to explore the effect of calculative, affective and normative commitment on bank employee-customer rapport and customer satisfaction. The mediating effect of rapport between each of the three types of commitment and customer satisfaction is also examined. Design/methodology/approach – Structural equation modelling by Partial Least Square method is used for analysing the data on 212 bank customers in Bangladesh. Findings – Results indicate that affective and normative commitment of customers has strong influence in developing rapport, whereas the impact of

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24

Kim, Kawon, and Melissa A. Baker. "How the Employee Looks and Looks at you: Building Customer–Employee Rapport." Journal of Hospitality & Tourism Research 43, no. 1 (2017): 20–40. http://dx.doi.org/10.1177/1096348017731130.

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Despite the prominence of customer–employee relationships in service contexts, little empirical research examines the antecedents of rapport in relation to service providers’ attributes. Furthermore, while prior studies examine only piecemeal aspects of employee attributes, this research uses a more encompassing approach by considering multiple attributes simultaneously. The results from a 2 × 2 × 2 between-subjects experimental design suggest that employee eye contact and courtesy are critical components of building customer–employee rapport, and subsequently customer satisfaction, while appe

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25

AL-NOFAIE, HAIFA. "RAPPORT-BUILDING STRATEGIES: SNAPSHOTS FROM SAUDI EFL CLASSROOMS." International Journal of Language Academy 5, no. 21 (2017): 304–15. http://dx.doi.org/10.18033/ijla.3826.

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26

Nunemaker, Patricia A. "Communicating with Your Patients: Skills for Building Rapport." AORN Journal 79, no. 3 (2004): 696. http://dx.doi.org/10.1016/s0001-2092(06)60924-1.

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27

ANZAWA, Miki, Akari YOSHIDA, Tsuneyasu TATSUTA, and Hiroshi KAWAZU. "Infection control as a way of rapport building." JOURNAL OF THE ACADEMY OF CLINICAL DENTISTRY 40, no. 1-2 (2020): 71–75. http://dx.doi.org/10.14399/jacd.40.71.

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28

Waples, Julie A. "Building emotional rapport with students in statistics courses." Scholarship of Teaching and Learning in Psychology 2, no. 4 (2016): 285–93. http://dx.doi.org/10.1037/stl0000071.

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29

Park, Hae-Mi, and Sung-Hyup Hyun. "The Impact of Tour Guides’ Rapport-building Behavior on Tourists’ Positive Emotions and Subsequent Behaviors." Journal of Tourism Sciences 42, no. 5 (2018): 171–91. http://dx.doi.org/10.17086/jts.2018.42.5.171.191.

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30

Mooney, Hannah. "Māori social work views and practices of rapport building with rangatahi Māori." Aotearoa New Zealand Social Work 24, no. 3-4 (2016): 49–64. http://dx.doi.org/10.11157/anzswj-vol24iss3-4id124.

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This article presents the results of a qualitative study that explored Māori social workers’ perspectives of working to establish rapport with rangatahi Māori in community mental health services. The research was conducted using a social constructionist perspective, informed and guided by Māori-centred research principles. Six Māori social workers from different parts of the country volunteered to participate in semi-structured interviews. These face-to-face interviews were designed after reviewing current literature and were guided by a practice framework that enabled the voices of the Māori

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31

Hershkowitz, Irit, Michael E. Lamb, Uri Blasbalg, and Yael Karni-Visel. "The dynamics of two-session interviews with suspected victims of abuse who are reluctant to make allegations." Development and Psychopathology 33, no. 2 (2021): 739–47. http://dx.doi.org/10.1017/s0954579420001820.

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AbstractSupportive forensic interviews conducted in accordance with the National Institute of Child Health and Human Development Revised Protocol (RP) help many alleged victims describe abusive experiences. When children remain reluctant to make allegations, the RP guides interviewers to (a) focus on rapport building and nonsuggestive support in a first interview, and (b) plan a second interview to allow continued rapport building before exploring for possible abuse. We explored the dynamics of such two-session RP interviews. Of 204 children who remained reluctant in an initial interview, we f

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32

Sresnewsky, Katherine Braun Galvão Bueno, Angela Satiko Yojo, Andres Rodriguez Veloso, and Laura Torresi. "Rapport-building in luxury fashion retail: a collectivist culture case." Journal of Fashion Marketing and Management: An International Journal 24, no. 2 (2020): 251–76. http://dx.doi.org/10.1108/jfmm-04-2018-0048.

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PurposeLuxury companies have expanded globally, but little attention is given to the difficulties associated with expansion to culturally different countries, especially when focusing on training salespeople in rapport-building behaviors. To address this discussion, we answer these research questions: (1) Does the luxury fashion brand country of origin affect the rapport-building strategies of salespeople?; (2) How do luxury fashion employees classify customers from collectivistic cultures with emerging economies, such as that in Brazil?; and (3) What are the rapport-building strategies used b

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33

KAMIMURA, ETSUKO, and TOSHINORI ISHIKUMA. "Teachers' Process of Building Rapport in Parent-Teacher Conferences." Japanese Journal of Educational Psychology 55, no. 4 (2007): 560–72. http://dx.doi.org/10.5926/jjep1953.55.4_560.

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34

Collins, Kimberly, Gwyneth Doherty-Sneddon, and Martin J. Doherty. "Practitioner perspectives on rapport building during child investigative interviews." Psychology, Crime & Law 20, no. 9 (2014): 884–901. http://dx.doi.org/10.1080/1068316x.2014.888428.

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35

Watanabe, Eri. "Practical Aroma Treatment: Building Rapport between Patients and Therapists." Proceedings of the Annual Convention of the Japanese Psychological Association 77 (September 19, 2013): 3AM—123–3AM—123. http://dx.doi.org/10.4992/pacjpa.77.0_3am-123.

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36

Wright, Robert, Greg Jones, Adriana D', and N. A. Alba. "Online students' attitudes towards rapport-building traits and practices." International Journal of Innovation and Learning 17, no. 1 (2015): 36. http://dx.doi.org/10.1504/ijil.2015.066063.

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37

Tatum, Nicholas T. "Appropriate humor and confirmation as instructor rapport-building behaviors." Communication Research Reports 38, no. 4 (2021): 241–49. http://dx.doi.org/10.1080/08824096.2021.1930528.

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38

Erawati, Muna. "Pembentukan Rapport di Kelas: Analisis Psikologi." Psikohumaniora: Jurnal Penelitian Psikologi 1, no. 1 (2017): 75. http://dx.doi.org/10.21580/pjpp.v1i1.1001.

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<p class="IABSTRAK"><strong>Abstract: </strong>The mastery of Arabic language is fundamental for students of Islamic Higher Education. But, generally student’s score on Arabic test did not support this expectation. Some students reported that they felt inconvenient and insecure on Arabic lesson also with the lecturer. Even though, positive relationship between lecturer and students was important for creating and also keeping student’s motivation in studying Arabic. This study aimed to analyze of rapport building between lecturer and students in classroom context. There were t

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39

Santana, Josefina del Carmen. "Establishing Teacher-Student Rapport in an English-Medium Instruction Class." Latin American Journal of Content & Language Integrated Learning 12, no. 2 (2020): 265–91. http://dx.doi.org/10.5294/laclil.2019.12.2.4.

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English-medium instruction classes in higher education are increasing in countries where English is not the first language. Though these courses offer advantages, they also offer concerns and challenges. One of these challenges is creating a rapport between a teacher and students who are working in a language that is not their own. Rapport is important because it has been linked to academic performance. This study explored possible differences in rapport between two groups of students who were taking a class on Communications Research at a Mexican university. One group took the class in their

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40

Ushkov, F. I., and O. I. Mironova. "Psychological and Social Aspects of Building Rapport of Penitentiary Psychologist and Convicted Juvenile." Psychology and Law 9, no. 3 (2019): 278–95. http://dx.doi.org/10.17759/psylaw.2019090320.

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The urgency of a study of rapport problem between a penitentiary psychologist and a juvenile convict is due to the fact that interpersonal contact has a significant impact on the success of the professional activity of a penitentiary psychologist, and helps to build trusting relationships with an adolescent. The study involved 50 psychologists in educational colonies of Russia. A specially designed questionnaire “Problem-psychological content of interpersonal contacts of a psychologist with a minor convict” was used. The study confirmed that the ability to build rapport with a minor convict de

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41

Acharya, Resham. "Rapport Building in Classroom: Strategies and Role in Learners’ Performance." Tribhuvan University Journal 31, no. 1-2 (2017): 185–92. http://dx.doi.org/10.3126/tuj.v31i1-2.25354.

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Learners’ performance is mainly based on the quality of interaction between teachers and students. Such interaction between them is based on suitable environment created through mutual understanding and professional relationships between teachers and students. Despite this fact, this study has observed that many teachers are unaware about establishing mutual relationships and favourable environment for interaction with the students in their classes. Because of the authoritative behaviours of the teachers, students have issues in learning. This study has attempted to identify what students want

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42

Teoh, Yee-San, and Michael E. Lamb. "Preparing Children for Investigative Interviews: Rapport-Building, Instruction, and Evaluation." Applied Developmental Science 14, no. 3 (2010): 154–63. http://dx.doi.org/10.1080/10888691.2010.494463.

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43

Waterhouse, Genevieve F., Anne M. Ridley, Ray Bull, and Rachel Wilcock. "Mock-juror reactions to multiple interview presentation and rapport-building." Psychology, Crime & Law 26, no. 2 (2019): 186–205. http://dx.doi.org/10.1080/1068316x.2019.1652745.

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44

Žegarac, Vladimir, Joy Caley, and Joanna Bhatti. "Communication and Core Conditions in Rapport Building: A Case Study." International Review of Pragmatics 7, no. 2 (2015): 216–43. http://dx.doi.org/10.1163/18773109-00702004.

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The main aim of this article is to show how difficulties in communication across cultural boundaries can be addressed effectively by taking account of the complex interplay between individual, culture-specific and universal aspects of social interaction. The article considers an unconventional, creative and effective approach to dealing with a critical incident situation that arose in an intercultural EFL classroom. The description and analysis of the problem situation draw on Carl Rogers’ (see Kirschenbaum and Henderson, 1989) core conditions for facilitative educational practice and the key

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45

Trávníková, Petra. "BUILDING RAPPORT IN AN ONLINE COMMUNITY VIA POSITIVE POLITENESS STRATEGIES." Discourse and Interaction 5, no. 2 (2012): 67. http://dx.doi.org/10.5817/di2012-2-67.

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The present paper concentrates on the role of politeness strategies in on-line groups formed around an Internet message board dedicated to dieting and offering support as well as information. As the concept of weight is a sensitive part of people’s identity, it produces face-threatening acts as defined by Brown and Levinson (1978). It is positive politeness that is said to prevail in women’s and in-group language (Coates 1993, 2003, Holmes 1993, 1995, 2006); hence the aim of this paper is to show which positive politeness strategies are used to minimize these threats and how they differ depend

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46

Otto, Kimberlee J., and Brenda Bergman-Evans. "The Medication Regimen Review: Building Rapport with the Consultant Pharmacist." Journal of Gerontological Nursing 39, no. 10 (2013): 3–4. http://dx.doi.org/10.3928/00989134-20130909-01.

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47

Heintzman, Mark, Dale G. Leathers, Roxanne L. Parrott, and Adrian Bennett Cairns. "Nonverbal Rapport-Building Behaviors' Effects on Perceptions of a Supervisor." Management Communication Quarterly 7, no. 2 (1993): 181–208. http://dx.doi.org/10.1177/0893318993007002003.

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48

Wachi, Taeko, Hiroki Kuraishi, Kazumi Watanabe, Yusuke Otsuka, Kaeko Yokota, and Michael E. Lamb. "Effects of rapport building on confessions in an experimental paradigm." Psychology, Public Policy, and Law 24, no. 1 (2018): 36–47. http://dx.doi.org/10.1037/law0000152.

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49

Glazier, Rebecca A. "Building Rapport to Improve Retention and Success in Online Classes." Journal of Political Science Education 12, no. 4 (2016): 437–56. http://dx.doi.org/10.1080/15512169.2016.1155994.

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50

Kazieva, Indiana I., Elena A. Danilina, Ksenia L. Polonskaya, and Elena G. Dolgova. "About building rapport in distance learning during COVID-19 pandemic." LAPLAGE EM REVISTA 7, Extra-A (2021): 38–44. http://dx.doi.org/10.24115/s2446-622020217extra-a774p.38-44.

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This study is based on the experience gained over the period of March 2020- December 2020 when the outbreak of covid-19 pandemic forced millions of students of secondary and higher schools to shift almost overnight to distant or remote learning. Our paper predominately focuses on pedagogical aspects that are required to make online learning more attractive and motivating for students. We carried out a survey of 27 teachers of the Department of foreign languages of the Faculty of Economics at of RUDN University aged 25-67 to find out what advantages and disadvantages of online learning they fou

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