Academic literature on the topic 'Reference librarians'
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Journal articles on the topic "Reference librarians"
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McAdoo, Monty L. "What Do Reference Librarians Do Now?" Evidence Based Library and Information Practice 17, no. 3 (September 19, 2022): 54–76. http://dx.doi.org/10.18438/eblip30129.
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Objective - The primary purpose of this study was to better understand the nature of “reference” and reference transactions. Methods - This study looked at four years’ of reference transaction (RT) data recorded at a small, state-owned university. Results - The data clearly indicates that the overall number of RT continues to decline. It also reveals that, despite the use of student mentors, librarians are still involved with a majority of RT, regardless of whether or not they require the expertise of a librarian to resolve. Conclusion - Continuing to be involved with RT which do not require the knowledge or training of a librarian (e.g., directional) can have a diminutive effect on the perceived role, work, and value of librarians. As such, it is suggested that these sorts of questions be addressed by student mentors or staff members. In turn, this will allow librarians to focus on those questions and activities which do require their unique knowledge and skills. Along similar lines, it is also suggested that librarians explore and identify new, non-traditional ways of applying their expertise to student success initiatives and the overall academic life of the institution. With the merger of three libraries, data from this study has been and continues to be used to make informed decisions about the provision of reference services in a new, integrated library environment.
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Saptaastuti, Rikarda Ratih. "Role of Reference Librarian in Public Relations Activity Role of Reference Librarian in Public Relations Activity in University Library." Pustabiblia: Journal of Library and Information Science 1, no. 2 (February 27, 2018): 239. http://dx.doi.org/10.18326/pustabiblia.v1i2.239-250.
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The library cannot achieve its goals without cooperation with the internal and external public. Therefore, libraries need PR (public relations) in their efforts to achieve their goals. The activity of the university library is directly or indirectly related with the PR activity since it is the part of PR activities to promote the image and the use of the library. The implementation of public relations activities in libraries has actually been performed by reference librarians. Reference librarians can use a variety of printed and online media, or convey information directly related to library services to users. With the recent development of information technology, using online search tools to seek information is more preferable by users than asking the reference librarian. Though online information tracking tool to organize information is more sophisti- cated presenting for users, users will still need libraries and referral services to find relevant information, as there are things that are not provided by online services such as selection, organization, provision of access, interpretation of relevant information, which can only be done by reference librarians. Reference librarians perform their duties by serving users in providing answers to questions or guiding users, and by creating awareness that the services provided by the library help promote maximum utilization of the library. PR officers through reference librarians attempt to attract the users’ attention through the provision and dissemination of information, and to serve as well as a liaison between the libraries with the users. PR becomes a necessity in libraries as PR activities will drive library function effectively and help promote library services more optimally.
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Askew, Consuella. "A Mixed Methods Approach to Assessing Roaming Reference Services." Evidence Based Library and Information Practice 10, no. 2 (June 14, 2015): 21. http://dx.doi.org/10.18438/b8f60v.
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Abstract
Objective – The objectives of this research are threefold: a) to assess the students’ perception of the roaming service at the point of service; b) to assess the librarians’ perception of the service; and, c) to solicit librarian feedback and observations on their roaming experience and perceived user reactions. Ultimately, this data was used to inform and identify best practices for the improvement of the roaming service.
Methods – A combination of quantitative and qualitative survey methodologies were used to collect data regarding patron and librarian service perceptions. Patrons and librarians were asked to complete a survey at the conclusion of each reference transaction. In addition at the end of the first semester of the implementation, librarians were asked to provide feedback on the overall program by responding to five open-ended questions.
Results – The findings indicate that our students typically seek assistance from the librarians once a term (58%), but the majority (71%) indicated that they would seek a librarian’s assistance more frequently, if one were available on the various floors of the library. Overall, our users indicated that they were “Satisfied” (36%) to “Very Satisfied” (43%) with the roaming service. Librarian responses indicate overall enthusiasm and positive feelings about the program, but cautioned that additional enhancements are needed to ensure the continued development and effectiveness of the service.
Conclusion – Overall, patrons were satisfied with the service delivered by the roaming reference librarian. The roaming librarians also provided positive feedback regarding the delivery of service. Data collected from both groups is also in agreement on two major program aspects needing improvement: marketing of the service and a means by which to easily identify the roaming librarian.
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Clarke, Maggie, and Carolyn Caffrey Gardner. "No-show at the reference desk: perceptions of appointments." Reference Services Review 48, no. 2 (April 29, 2020): 319–32. http://dx.doi.org/10.1108/rsr-01-2020-0004.
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Purpose This study aims to explore the prevalence and librarian perceptions of no-show research appointments in academic libraries. These findings are examined in light of the literature within academic libraries and other industries (health, hospitality) with appointment models. Design/methodology/approach This paper uses an exploratory survey of reference librarians across a stratified sample of academic libraries in the USA. The findings are considered through the lens of critical theory in academic libraries. Findings Academic libraries lack consistent understanding and language used to describe appointment-based reference models. Librarians do not gather much reliable data on the percentage of no-show appointments and further research is needed on this topic. Research limitations/implications Study results are limited to academic librarians in the sample who responded to the survey and indicated the availability of research appointments at their institution. The implications of this paper suggest ideas for gathering appointment statistics and evaluating the rhetoric used to advertise appointments to college students. Originality/value This research is unique in that it is the first exploratory study on the prevalence and perception of missed appointments in academic library reference models.
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Vinyard, Marc, Colleen Mullally, and Jaimie Beth Colvin. "Why do Students Seek Help in an Age of DIY? Using a Qualitative Approach to Look Beyond Statistics." Reference & User Services Quarterly 56, no. 4 (June 21, 2017): 257. http://dx.doi.org/10.5860/rusq.56.4.257.
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National statistics indicate that academic libraries are experiencing declines in reference transactions, but the references services in some libraries continue to thrive. While many studies explore reasons that students do not seek assistance from librarians, there is limited research explaining why students do ask for help. The authors conducted a study to answer two questions: (1) How do undergraduate students look for information? (2) What prompted the students to seek out help from a librarian? To answer these questions, the authors conducted in-depth, semi-structured interviews with undergraduate students who had received reference assistance. An important theme that emerged from the interviews was students’ preferences to search independently without assistance. Despite this “do-it-yourself” mentality, students aware of library research consultation services still continue to seek out assistance for librarians when stressful and time-consuming research questions arise. The findings from this study will help librarians better market their research services and understand how students perceive the help-seeking process.
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Lederer, Naomi, and Louise Mort Feldmann. "Interactions: A Study of Office Reference Statistics." Evidence Based Library and Information Practice 7, no. 2 (June 11, 2012): 5. http://dx.doi.org/10.18438/b88k6c.
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Objective – The purpose of this study was to analyze the data from a reference statistics-gathering mechanism at Colorado State University (CSU) Libraries. It aimed primarily to better understand patron behaviours, particularly in an academic library with no reference desk.
Methods – The researchers examined data from 2007 to 2010 of College Liaison Librarians’ consultations with patrons. Data were analyzed by various criteria, including patron type, contact method, and time spent with the patron. The information was examined in the aggregate, meaning all librarians combined, and then specifically from the Liberal Arts and Business subject areas.
Results – The researchers found that the number of librarian reference consultations is substantial. Referrals to librarians from CSU’s Morgan Library’s one public service desk have declined over time. The researchers also found that graduate students are the primary patrons and email is the preferred contact method overall.
Conclusion – The researchers found that interactions with patrons in librarians’ offices – either in person or virtually – remain substantial even without a traditional reference desk. The data suggest that librarians’ efforts at marketing themselves to departments, colleges, and patrons have been successful. This study will be of value to reference, subject specialist, and public service librarians, and library administrators as they consider ways to quantify their work, not only for administrative purposes, but in order to follow trends and provide services and staffing accordingly.
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Nowak, Jagoda Małgorzata. "Praca bibliotekarza z perspektywy półwiecza na przykładzie Sekcji Informacji Naukowej Biblioteki Jagiellońskiej." Studia o Książce i Informacji (dawniej: Bibliotekoznawstwo) 37 (June 26, 2019): 69–80. http://dx.doi.org/10.19195/2300-7729.37.5.
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The work of the librarians of the Reference Department of the Jagiellonian Library over the yearsEveryone can see what the library does, but is one aware of what tasks were involved and fall under the responsibility of a librarian? Based on the interviews conducted with librarians of the Reference Department of the Jagiellonian Library, the basic changes that have taken place in the librarian’s profession will be discussed. Review of old and current librarian work tools, as well as the scope of its duties will be compared. The aim of the work is to show the process of evolution of the librarian’s profession, with particular emphasis on changes that have occurred in the area of work tools and the manner of performed tasks.
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Mulliken, Adina. "“There is Nothing Inherently Mysterious about Assistive Technology”: A Qualitative Study about Blind User Experiences in US Academic Libraries." Reference & User Services Quarterly 57, no. 2 (December 28, 2017): 115. http://dx.doi.org/10.5860/rusq.57.2.6528.
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Eighteen academic library users who are blind were interviewed about their experiences with academic libraries and the libraries’ websites using an open-ended questionnaire and recorded telephone interviews. The study approaches these topics from a user-centered perspective, with the idea that blind users themselves can provide particularly reliable insights into the issues and potential solutions that are most critical to them. Most participants used reference librarians’ assistance, and most had positive experiences. High-level screen reader users requested help with specific needs. A larger number of participants reported contacting a librarian because of feeling overwhelmed by the library website. In some cases, blind users and librarians worked verbally without the screen reader. Users were appreciative of librarians’ help but outcomes were not entirely positive. Other times, librarians worked with users to navigate with a screen reader, which sometimes led to greater independence. Some users expressed satisfaction with working with librarians verbally, particularly if websites did not seem screen reader user friendly, but many users preferred independence. Participants agreed it would be helpful if librarians knew how to use screen readers, or at least if librarians were familiar enough with screen readers to provide relevant verbal cues. Many users liked and used chat reference and many preferred Purdue Online Writing Lab (OWL) to learn citation style, though learning citation style was challenging. Questions such as reference librarians’ role when e-resources are not equally accessible deserve wider discussion in the library literature and in practice. Given the challenges described by the research participants and legal requirements for equally effective electronic and information technologies, libraries and librarians should approach reference services for blind users more proactively. Recommendations are provided.
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Bradley, Doreen R., Angie Oehrli, Soo Young Rieh, Elizabeth Hanley, and Brian S. Matzke. "Advancing the Reference Narrative: Assessing Student Learning in Research Consultations." Evidence Based Library and Information Practice 15, no. 1 (March 12, 2020): 4–19. http://dx.doi.org/10.18438/eblip29634.
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Abstract
Objective – As reference services continue to evolve, libraries must make evidence based decisions about their services. This study seeks to determine the value of reference services in relation to student learning acquired during research consultations, by soliciting students’ and librarians’ perceptions of consultation success and examining the degree of alignment between them.
Methods – The alignment of students’ learning outcomes (reported skills and knowledge acquired) with librarians’ expectations for student learning during consultations was assessed. An online questionnaire was conducted to gather responses from students who had sought consultation services; 20 students participated. In-person interviews took place with eight librarians who had provided these consultations. The online questionnaire for students included questions about students’ assessments of their self-identified learning goals through consultation with a librarian and their success at applying the knowledge and skills gained. Librarian interviews elicited responses about students’ prior research experience, librarians’ objectives for student learning, librarians’ perceptions of student learning outcomes, and perceived consultation success. The responses of both the students and the librarians were coded, matched, and compared.
Results – Students and librarians both considered the consultation process to be successful in advancing learning objectives and research skills. All students reported that the consultations met their expectations, and most reported that the skills acquired were applicable to their projects and significantly improved the quality of their work. Librarians expressed confidence that students had gained competency in the following skill sets: finding sources, search strategy development, topic exploration, specific tool use, and library organization and access. A high degree of alignment was observed in the identification by both students and librarians of “finding sources” as the skill set most in need of enhancement or assistance, while some disparity was noted in the ranking of “search strategy development,” which librarians ranked second and students ranked last.
Conclusion – The data demonstrate that both students and librarians perceived individual research consultations as an effective means to meet student learning expectations. Study findings suggest that as reference models continue to change and reference desk usage declines, research consultations remain a valuable element in a library’s service model and an efficient use of human resources.
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VanderPol, Diane, and El Shaimaa Sakr. "Translating reference expertise." Reference Services Review 45, no. 4 (November 13, 2017): 575–83. http://dx.doi.org/10.1108/rsr-05-2017-0015.
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Purpose Librarians have expertise in helping patrons to define their information needs, develop search strategies and navigate the information environment. At Zayed University in the United Arab Emirates, the authors saw a need for the university’s staff to translate that expertise to help patrons to find materials in their native language, even when they cannot speak that language. Design/methodology/approach The authors, one Arabic speaker and one non-Arabic speaker, developed a workshop for their peers outlining strategies for translating our expertise as library professionals. In this paper, the authors share both the strategies for translating expertise that they recommended in the workshop, and information on their process in developing those recommendations. Findings The balance of expertise between the library staff and the patron is somewhat shifted when the search is being conducted in a foreign language. The librarian provides expertise with issues of access. The patron is the expert in her language, the transaction will not be successful without the patron’s contribution and full engagement. Demonstrating a willingness and capability to contribute to the process of searching in the patron’s native language is what is most important. Originality/value While there is evidence that libraries are providing foreign language collections and that librarians are considering how to deliver services to English as a Second Language (ESL) patrons, the literature suggests that the profession is not generally focusing on how English-speaking librarians can use their expertise to help patrons to access materials in their native languages.
Dissertations / Theses on the topic "Reference librarians"
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Bailey, Charles W. "The Role of Reference Librarians in Institutional Repositories." Emerald, 2005. http://hdl.handle.net/10150/105421.
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Purpose: This paper proposes explaining institutional repositories (IRs) and open access, discussing the relationship of open access to IRs, and examining the possible roles of reference librarians in IRs. Design/methodology/approach: Key IR and open access concepts are clarified and critiqued. New organizational roles for reference libraries are suggested that build on their current functions. Findings: The IR concept is defined, and IRs are shown to be different from scholars' personal web sites, academic department/unit archives, institutional e-print archives, and disciplinary archives. Open access is defined and examined. While the vision of open access is clear, the implementation of the vision is less pure. Open access and IRs are not synonyms: IRs are best seen as an enabling technology for open access. Reference librarians must play a key role in IRs, and ten potential IR support activities for them are identified. Originality/value: This paper orients reference librarians, library administrators, and others to IRs and open access, providing a context for understanding how reference librarians' jobs may be transformed by the emergence of IRs.
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Vos, Louisa Johanna. "Die akademiese inligtingsbibliotekaris in 'n elektroniese inligtingsomgewing / Louisa Johanna Vos." Thesis, Potchefstroom University for Christian Higher Education, 2001. http://hdl.handle.net/10394/42.
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The traditional academic reference environment has been
transformed by electronic technology. The purpose of this study is to investigate the
consequences of this transformation concerning the changing role of the reference
librarian as well as the new competencies that are needed to be efficient in this
electronic information environment.
Research method: A literature study was conducted in order to establish the
nature of the traditional academic reference environment; to determine the changes
that took place in the electronic reference environment and the effect of these
changes on the role expectations and competencies of the academic reference
librarian.
Core findings: The role of the academic reference librarian in an electronic
environment has changed from sole information provider in the traditional
environment to facilitator and guide to relevant resources in the electronic
environment. Three main roles have been identified: it can be expected of an
academic reference librarian to be a trainer, an information manager and to be
equipped to handle information enquiries via electronic mail. Reference librarians
need additional training and continuing education in order to develop new skills and
acquire new knowledge to enable them to handle these identified tasks. Although
responsibilities for providing training and education opportunities reside with library
managers, in the end, each reference librarian must assume responsibility for
acquiring the required competencies. Librarians must not see the developments in
information technology and especially Internet as a threat, but as an opportunity and
vehicle to deliver and support better information services to users.Thesis (M.Bibl.)--Potchefstroom University for Christian Higher Education, 2002.
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Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.
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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.
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Rieh, Soo Young. "Changing reference service environment: A review of perspectives from managers, librarians, and users." Elsevier B.V, 1999. http://hdl.handle.net/10150/105385.
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This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.
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Skepastianou, Maria. "Promotion of preservation and conservation in Greek libraries with special reference to the education of Greek librarians." Thesis, University College London (University of London), 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.327354.
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Catano, Paul L. "Turning an Expert Reference Librarians' Skill Into computer Software: A Practical Application of Artificial Intelligence Techniques." NSUWorks, 1987. http://nsuworks.nova.edu/gscis_etd/447.
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Literature and research in the areas of£ question negotiation and reference direction were gleaned for sets of generally accepted rules about a professional reference librarian’s skills. The sets of rules allowed the development of a rule-based system to address an important function in libraries - providing reference assistance to patrons.
An expert system is a program that takes the place of human experts by codifying the knowledge and rules they use to reach their conclusions. A computer equipped with an expert's knowledge has the ability, like a good assistant, to do things for the library in the way the reference librarian would do them. This looms as a potential revolution in the productivity of the library because it would free personnel to accomplish other tasks.
The goal of this project was to develop and implement a knowledge-based system to automate the reference process in libraries. The system was based upon library experts who worked with standard reference tools on typical reference questions encountered in libraries. The system was localized to be specific to the reference collection of St. Thomas Aquinas High School in Fort Lauderdale, FL. The expert system was evaluated as a success by producing advice that was equivalent to or an improvement upon that given by its human counterparts on a given set of questions.
The results of the evaluation indicated that the expert system would produce results that are not only more reliable, but also more efficient than those of a reference librarian. While the librarian often directed patrons to the first source of information that occurred to him/her, the computer, on the other hand, quickly evaluated and selected the best sources available. An expert system developed as described would not only reduce the time necessary to answer questions, but also increase the number of sources it cites as appropriate to the reference problem area.
Relevant research and a complete knowledge-based program are included.
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Simons, Kevin J. "The Work Process of Research Librarians: Implementation of the Abstraction-Decomposition Space." Connect to this document online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1113847496.
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Thesis (Ph.D.)--Miami University, Dept. of Psychology, 2005.Title from second page of PDF document. Document formatted into pages; contains [2], vi, 72, [22] p. : ill. Includes bibliographical references (p. 35-37).
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Baker, David M. "Certificates in library work : an historical-critical study of non-professional level librarianship qualifications in Britain, with reference to other countries, professions and training schemes." Thesis, Loughborough University, 1987. https://dspace.lboro.ac.uk/2134/27002.
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Dabengwa, Israel Mbekezeli. "A phenomenological study of experiences in blended librarianship among academic librarians in Zimbabwe with special reference to selected higher education institutions." Master's thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/29889.
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This exploratory phenomenological study served the purpose of investigating the phenomenon of the Zimbabwean academic librarian whose professional identity has been evolving into Bell and Shank's (2007) blended librarianship over the past decade. The primary objective of this study was to explore the shared experiences of blended librarianship to find out how effectively Zimbabwean academic librarians adhere to their dynamic roles and functions, and how they are perceived in the university. To achieve the primary goal, the study was framed using the theoretical constructs from Lave and Wenger's (1991) Legitimate Peripheral Participation (LPP) and Communities of Practice (CoP), to understand how academic librarians learnt in the workplace through involvement in authentic work tasks. The research methodology relied on Heidegger’s Interpretive Phenomenology Analysis and the philosophy of interpretivism. The researcher looked for the academic librarian’s experiences of blended librarianship and then made sense of the academic librarian’s interpretation, to draw out a common meaning of blended librarianship. The researcher collected data from a calculated sample of 101 academic librarians from non-professional roles to Library Board level. Data collected was triangulated using multiple methods of data collection that included a semi-structured questionnaire, document research and semi-structured interviews. Data was collected from academic librarians from the Bindura State University of Education, Chinhoyi University of Technology, Lupane State University, Midlands State University, the National University of Science and Technology, and PHSBL80 University which was anonymised. Though blended librarianship had been adopted in different academic libraries through various ways that account for the sociocultural and historical issues in each academic library, it can be concluded that blended librarianship may bridge the theory-practice divide. The study recommends academic libraries to move towards integrating the teaching of Information Literacy Skills (ILS) and Low Threshold Technologies Applications (LTAs) into the courses that are taught by lecturers. This is set to place academic librarians within the context of their community, where they can contribute “legitimately” as equals, rather than working at the periphery of the classroom where they have a subservient role as seen in the study.
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Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." Thesis, View thesis, 1996. http://hdl.handle.net/1959.7/uws:342.
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The research reported here focuses on the application of multimedia to the teaching of information skills in academic libraries. Specifically, the research project has involved the development and evaluation of a multimedia system to instruct novice users of online library catalogues. The research has included an investigation of the characteristics and needs of novice library users. The ways in which novices approach using library-based information technologies which may be applied to any instructional programme for teaching novices how to use library-based information technologies. The research project has involved the development of a comprehensive multimedia system based on the theoretical model. The multimedia system was designed using Macromedia Director v.4.04. The production techniques and operation of the multimedia system are described in some detail. The multimedia system was evaluated and tested using formative evaluation strategies. The evaluation involved the prototype system being reviewed by expert librarians, and multimedia producers, as well as novice users of online library catalogues. The information gathered during the evaluation was used to make suggestions about improvements to the design of the prototype. The results of the evaluation are reported and analysed.
Books on the topic "Reference librarians"
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Whitlatch, Jo Bell. The role of the academic reference librarian. New York: Greenwood Press, 1990.
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1924-, Katz Bill, ed. Continuing education of reference librarians. New York: Haworth Press, 1990.
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1924-, Katz William A., ed. Continuing education of reference librarians. New York: Haworth Press, 1990.
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Nahl, Diane. Strategic research approaches for reference librarians. Dubuque, Iowa: Kendall/Hunt, 2001.
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United States. Superintendent of Documents, ed. U.S. government books for reference librarians. Washington, DC: Supt. of Docs., 1985.
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United States. Superintendent of Documents, ed. U.S. government books for reference librarians. Washington, DC: Supt. of Docs., 1985.
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North Suburban Library System. Reference Librarians Association., ed. Reference evaluation project. Wheeling, Ill: Reference Librarians Association, North Suburban Library System, 1992.
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Reference Evaluation Project (North Suburban Library System). Reference Evaluation Project. Wheeling, Ill: Reference Librarians Association, North Suburban Library System, 1991.
Find full textBook chapters on the topic "Reference librarians"
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Warner, John. "Reference Libraries." In A Primer of Librarianship, 59–69. London: Routledge, 2021. http://dx.doi.org/10.4324/9781003227755-5.
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Walters, Gregory. "Libraries." In The Python Quick Syntax Reference, 93–105. Berkeley, CA: Apress, 2013. http://dx.doi.org/10.1007/978-1-4302-6479-8_9.
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Lobianco, Antonello. "Mathematical Libraries." In Julia Quick Syntax Reference, 177–97. Berkeley, CA: Apress, 2019. http://dx.doi.org/10.1007/978-1-4842-5190-4_10.
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Nita, Stefania Loredana, and Marius Mihailescu. "Haskell Libraries." In Haskell Quick Syntax Reference, 189–93. Berkeley, CA: Apress, 2019. http://dx.doi.org/10.1007/978-1-4842-4507-1_25.
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Palais, Elliot S. "Abstracting for Reference Librarians." In Information Brokers and Reference Services, 297–308. Routledge, 2019. http://dx.doi.org/10.4324/9780429353291-25.
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Smith, William. "A Down Under Reference Experience." In Law Librarians Abroad, 111–18. Routledge, 2018. http://dx.doi.org/10.4324/9781315865096-12.
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Yang, Sharon Q., and Lili Li. "Virtual and Remote Reference." In Emerging Technologies for Librarians, 137–59. Elsevier, 2016. http://dx.doi.org/10.1016/b978-1-84334-788-0.00008-2.
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"Changing Roles for Reference Librarians." In Managing Change in Academic Libraries, 114–24. Routledge, 2013. http://dx.doi.org/10.4324/9780203713808-12.
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McCombs, Gillian M. "The Reference Librarian as Middleman: Conflicts Between Catalogers and Reference Librarians." In Conflicts in Reference Services, 17–28. Routledge, 2019. http://dx.doi.org/10.4324/9780429354373-3.
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Gervasio, Darcy I. "Redefining Virtual." In Library Science and Administration, 117–42. IGI Global, 2018. http://dx.doi.org/10.4018/978-1-5225-3914-8.ch006.
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This article discusses how the unique nature of texting sets SMS apart from other virtual reference tools. Near-synchronous, near-virtual, anonymous, and ubiquitous, texting blurs the lines between virtual and in-person communication. Drawing on the experiences of librarians at SUNY Purchase College and other public and academic libraries, this article addresses challenges and misconceptions surrounding SMS reference and suggests best practices for SMS reference interactions and staffing. Librarians are encouraged to explore new techniques like “mobile reference” or the “reference haiku” and return to long-standing practices like “saving the time of the user” and telephone ready reference. By embracing a mobile reference mentality and framing SMS reference as a hybrid between telephone, IM, and face-to-face reference, librarians can improve the quality of reference services and serve patrons at their point-of-need.
Conference papers on the topic "Reference librarians"
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You, Sukjin, Joel DesArmo, Xiangming Mu, and Alexandra Dimitroff. "Balancing factors affecting Virtual Reference Services: Identified from academic Librarians' perspective." In 2014 IEEE/ACM Joint Conference on Digital Libraries (JCDL). IEEE, 2014. http://dx.doi.org/10.1109/jcdl.2014.6970233.
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Mortimore, Jeffrey M., Ruth L. Baker, Rebecca Hunnicutt, Natalie Logue, and Jessica Rigg. "Embrace the Hive Mind: Engaging ILL and Research Services in Unsubscribed and OA Content Discovery." In Charleston Library Conference. Purdue Univeristy, 2020. http://dx.doi.org/10.5703/1288284317170.
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Deciding whether to support discovery of unsubscribed and Open Access (OA) content raises questions for technical and public services librarians, from the philosophical to the pragmatic. Doing so requires careful curation and monitoring of resources, and benefits from library-wide input. This paper describes the process at Georgia Southern University for vetting unsubscribed and OA resources with ILL and liaison librarians for inclusion in the discovery layer and on the A-Z database list. For the discovery layer, this involves a three-step evaluation of collections for overall metadata quality, likelihood of ILL fulfillment, and value to the library collection. For the database list, this involves an evaluation of how liaison librarians integrate sources into reference and instruction. In each case, technical services, ILL, and liaison librarians weigh in on whether unsubscribed and OA content merits inclusion in the library collection. Furthermore, ILL and liaison librarians play a critical role monitoring these resources for continued inclusion and support.
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Earle, Kathryn. "Reference: Product Categories in the Digital Age." In Charleston Library Conference. Purdue Univeristy, 2020. http://dx.doi.org/10.5703/1288284317139.
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In September of 2016, Bloomsbury Publishing Plc launched a new division charged with creating digital resources for the academic library market. A number of these have Reference at their core. This paper outlines in brief the logic for creating the new division and the role of Reference within the resources. It then summarizes research we have undertaken since the division’s inception to establish how ‘product categories’ (ie, encyclopedias, monographs, images etc) are valued by academics and librarians, the aim of which is to create products that are user-focused. And finally this paper provides a brief case study of our most mature resource, The Berg Fashion Library, to ascertain how actual usage compares with how product categories are rated in the research.
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Black, Steve. "Collaboration to Inform Reference and Instruction Librarians' Practice With Research in Educational Psychology." In 2020 AERA Annual Meeting. Washington DC: AERA, 2020. http://dx.doi.org/10.3102/1568889.
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L Gregory, Vicki, and Kiersten L Cox. "Remember When Ebooks were all the Rage? A Look at Student Preferences for Printed Text versus Electronic." In InSITE 2017: Informing Science + IT Education Conferences: Vietnam. Informing Science Institute, 2017. http://dx.doi.org/10.28945/3731.
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Aim/Purpose: In many public and academic libraries, ebooks are being pushed on users mainly due to budgetary and space needs even though readers are still showing a strong preference for print books. Background: Many librarians are focusing on how to get readers to use ebooks when they really should be considering how ebooks fit into learning, whether formal or self-learning, and the preferences that readers show for one format over the other. Library collections since the 1960s have generally focused on a strategy of “give them what they want,” but in the case of ebooks, there seems to be a trend of trying to force ebooks on users. Methodology: A survey was given to undergraduate and graduate students at the University of South Florida. Contribution: Our research findings fit with current data that shows a decline in popularity of ebooks and a continued popularity of print books. We would like to convince members of the academy to think about this issue and question the ebooks plans that libraries have on their campuses. Findings: Both undergraduates and graduates strongly preferred print over electronic in the case of textbooks and books for leisure reading. Only journal articles were preferred in electronic form, but from the comments it was evident that articles were printed out and the student used the print copy for studying and research purposes. Reference books were split 50/50 in preference for electronic versus print. Recommendations for Practitioners: Librarians and teachers cannot assume that just because students use their smart-phones that they prefer ebooks. Recommendation for Researchers: More research is needed on this subject before libraries become too dependent on purchasing large ebook packages from vendors rather than the selection of print books. Future Research: Now that this paper has advanced our understanding of user preferences for books versus ebooks, we wish to expand our research to faculty and widen the geographical areas covered.
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"Exploring the Features of Social Media to Promote Research Activities." In InSITE 2018: Informing Science + IT Education Conferences: La Verne California. Informing Science Institute, 2018. http://dx.doi.org/10.28945/3991.
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Aim/Purpose: This paper, explored features of popular social media in promoting research activities for successful integration of information services on social media platforms. Background: Leisure, in the early days, was more aligned with reading and research activities and enjoyed a long term monopoly until the advent of Information and Communication Technologies (ICTs). The society milieu is now accentuated with arrays of technological innovations and academic activities are, therefore, relegated to remnant time resulting from application and the use of ICTs. While reading and research are required more now than ever, social media, as components of ICTs, present their distractive features. However, studies have shown that social media could be incorporated to promote and communicate academic and research activities. Methodology: The paper analytically reviewed empirical literatures on information as obtained from innovative and sustained academic activities, which is a key to research development. The paper also discussed ways academic librarians could adapt and utilize popular social media such as facebook, whatsapp, instagram, badoo, skype, imo, wechat, twitter, blogs, flikr and youtube to provide Library services, Selective Dissemination of Information (SDI), and communicate specialized literature search result, to promote purposeful networking, communication and transfer of information to support teaching and research activities. Contribution: The study reviewed the features of 21st century popular social media, and proffered ways of promoting research and academic culture through the adoption and use of social media platforms by information professionals. Findings: The paper assessed and listed the potentials of the features of social media as a communication tool in academic and research processes, making it possible for librarians to incorporate the features of these communication tools in the discharge of library services in areas such as reference services, professional collaboration, virtual help desk, consortium/resource sharing, selective communication and information, dissemination of knowledge, and information bank. Recommendations for Practitioners: The paper assessed and listed the potentials of the features of social media as a communication tool in academic and research processes, making it possible for librarians to incorporate the features of these communication tools in the discharge of library services in areas such as reference services, professional collaboration, virtual help desk, consortium/resource sharing, selective communication and information, dissemination of knowledge, and information bank. Recommendation for Researchers: With the exponential growth and use of social media as primary mode of communication, this paper elucidated how librarians could utilize such phenomenon to promote academic culture. Researchers are encouraged to capitalize on this opportunity for effective and timely research communication aimed at bridging the research communication gap between developed and developing nation and ultimately, for solving societal developmental problems. Impact on Society: The paper explored the features of popular social media that have the potentials that could be harnessed by librarians to create a 21st century technology enhanced learning arena aimed at bridging the research communication gap between developed and developing nations for societal growth. Future Research: The paper has added to the body of literature to serve as a pivot for researchers with focus on social media and concepts such as learning, research, academic achievement, library services and information profession.
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Rukmana, Evi Nursanti, Kusnandar Kusnandar, Wina Erwina, and Samson CMS. "Open Access (OA) Folklor Lisan di Perpustakaan Khusus." In International Conference on Documentation and Information. Pusat Data dan Dokumentasi Ilmiah, 2020. http://dx.doi.org/10.14203/icdi.v3i.34.
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Open Access (OA) is a digital library service concept that distributes a whole library collection. A special library of oral folklore can provide oral folklore collections through OA services to the community or society. The purpose of this research is to know how the application of oral folklore OA in special libraries. The research method uses descriptive qualitative through literature studies. The author collects, sorts, and analyzes references according to oral folklore studies and OA that come from books, journals, and the internet. The results showed that librarians in special libraries can look for oral folklore in the community or society through cultural documentation and research activities. Cultural documentation is the activity of searching, collecting data, recording, and storing in various media, while research is a structured observation process in oral folklore. The results of cultural documentation and oral folklore then become a special collection of special libraries that can be shared openly to the community or society. So, librarians design Library Management Systems (LMS) and formulate policies in implementing OA. In addition, librarians also organize activities to share information on oral folklore through social media settings, the internet, library websites, and organize Search Engine Optimization (SEO). The conclusion of this research is that OA services can be implemented in special libraries through good cooperation between librarians and the community or society.
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Zucca, Damon. "What are students saying about their reference needs?" In Charleston Library Conference. Purdue Univeristy, 2020. http://dx.doi.org/10.5703/1288284317147.
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Libraries and publishers rely on transactional data to support evidence-based decision making. However, by itself quantitative information does not provide a full picture. To anticipate the evolving needs of our audience we also need to hear from the individual users themselves. In this article, I will review the findings from several recent examples survey-based research into the question of how students use reference materials in and outside of their libraries. What are students actually saying about their needs and preferences when it comes to reference? While some uses cases for reference are moving out of the library into the open web not all have. What we hear students say is that they continue to have an unmet need for long-form, contextual guidance. They say they have trouble locating this content, but that the library is the first place they look for it. This is a risk because if students cannot find in-depth summary content in their library they will migrate to the open web where they lose the benefits of librarian intermediation as both a curator of sources and as a guide via instruction.
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Purdoiu, Letitia. "LIBRARY 2.0 - A PRODUCT OF WEB 2.0 ENVIRONMENT IN ORDER TO SUPPORT E-LEARNING PROCESSES." In eLSE 2012. Editura Universitara, 2012. http://dx.doi.org/10.12753/2066-026x-12-175.
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The indissoluble relationship, society-information sustained through the information exchange, is an essential facet in the existence of society, a reality that defines primarily the society in relation to all components of its development. With the increasing role of science in society’s development, area of scientific information was expanded, representing a wide range of communication fields. Scientific information has led to a multifaceted development of infodocumentary structures, activities and services. In the growing competition that takes place today in the university environment, a university can create its own significant advantages, relating to optimal access to the new information of its domain, based on a strong information technology infrastructure. Today, electronic materials for documentation are a bibliographic source of reference for the research process, elaboration of scientific work and teaching / learning processes. Involvement of digital libraries in e-learning process uses the Web to retrieve and access study materials. These libraries should not be treated as mere collections of digitized documents, but as an accumulation of collections, services and specialists supporting activities of creation, preservation, dissemination, and utilization of data, information and knowledge of that. The main goals of the digital library in supporting e-learning process using Web refers to improving students performance, increasing the quantity and quality of educational resources via the Internet, facilitating retrieval and access to these resources in order to optimally capitalize them and not least to ensure that these resources will be available over time. Web 2.0 Library enables users to retrieve needed information by the desired subject search, access to scientific resources and interact with experts in various fields of interest. Web 2.0 Library provides direct access to library catalogs, to scientific databases, collections of electronic books, reserved electronic courses, allowing communication through forums. It is recommended fruitful communication between the library and educational institution that it serves, the purposes of encouraging the learning process via the Internet, also involving students in this working relationship, expecting permanent feedback from them. The librarians sustain processes of selection, processing and indexing of information resources from the Web, allowing access to articles from databases, both in full-text version and the reviewed ones. The collaboration of the library with academic field that comprise it, with the researchers, the editors, will benefit in developing collections of online publications. Library involvement in electronic learning process needs library professionals that have good knowledge in IT, web, information and communication science, skills for optimal material selection, for classification of information resources into logical categories, to create indexes and search engines, for constant improvement of the classification categories. Development of web 2.0 technologies is a catalyst for libraries, in supporting e-learning processes developed in academic area. The concept created by web 2.0 determined the infodocumentary structures unit to pursue the goal: Library 2.0, as a pillar for the development of e-learning phenomenon.
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Shakura, N. S., V. V. Slyamnyova, R. А. Muravitskaya, and E. V. Aksiuta. "THE PECULIARITIES OF PREPARATION OF REFERENCE LISTS OF SCIENTIFIC ARTICLES." In LIBRARIES IN THE INFORMATION SOCIETY: PRESERVING TRADITIONS AND DEVELOPING NEW TECHNOLOGIES. УП «ИВЦ Минфина», 2022. http://dx.doi.org/10.47612/978-985-880-283-7-2022-174-183.
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Features of preparing reference lists for scientific publications of international level are discussed. International standards for creating bibliographical references are listed. The main styles of making references are presented: Harvard Style recommended by the British Standards Institute and the Modern Language Association; APA Style developed by the American Psychological Association. The general rules for bibliographic references in Harvard Style and APA Style are listed.
Reports on the topic "Reference librarians"
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INTERMETRICS INC CAMBRIDGE MA. Ada 95 Reference Manual. Language and Standard Libraries. Version 6.0. Revision. Fort Belvoir, VA: Defense Technical Information Center, January 1995. http://dx.doi.org/10.21236/ada293760.
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