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Dissertations / Theses on the topic 'Reference librarians Reference librarians'

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1

Bailey, Charles W. "The Role of Reference Librarians in Institutional Repositories." Emerald, 2005. http://hdl.handle.net/10150/105421.

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Purpose: This paper proposes explaining institutional repositories (IRs) and open access, discussing the relationship of open access to IRs, and examining the possible roles of reference librarians in IRs. Design/methodology/approach: Key IR and open access concepts are clarified and critiqued. New organizational roles for reference libraries are suggested that build on their current functions. Findings: The IR concept is defined, and IRs are shown to be different from scholars' personal web sites, academic department/unit archives, institutional e-print archives, and disciplinary archives. Op
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2

Vos, Louisa Johanna. "Die akademiese inligtingsbibliotekaris in 'n elektroniese inligtingsomgewing / Louisa Johanna Vos." Thesis, Potchefstroom University for Christian Higher Education, 2001. http://hdl.handle.net/10394/42.

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The traditional academic reference environment has been transformed by electronic technology. The purpose of this study is to investigate the consequences of this transformation concerning the changing role of the reference librarian as well as the new competencies that are needed to be efficient in this electronic information environment. Research method: A literature study was conducted in order to establish the nature of the traditional academic reference environment; to determine the changes that took place in the electronic reference environment and the effect of these changes on the role
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3

Sobel, Karen D. "Promotion of Library Reference Services to First-Year Undergraduate Students." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/441.

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This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.
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4

Rieh, Soo Young. "Changing reference service environment: A review of perspectives from managers, librarians, and users." Elsevier B.V, 1999. http://hdl.handle.net/10150/105385.

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This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.
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5

Skepastianou, Maria. "Promotion of preservation and conservation in Greek libraries with special reference to the education of Greek librarians." Thesis, University College London (University of London), 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.327354.

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6

Catano, Paul L. "Turning an Expert Reference Librarians' Skill Into computer Software: A Practical Application of Artificial Intelligence Techniques." NSUWorks, 1987. http://nsuworks.nova.edu/gscis_etd/447.

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Literature and research in the areas of£ question negotiation and reference direction were gleaned for sets of generally accepted rules about a professional reference librarian’s skills. The sets of rules allowed the development of a rule-based system to address an important function in libraries - providing reference assistance to patrons. An expert system is a program that takes the place of human experts by codifying the knowledge and rules they use to reach their conclusions. A computer equipped with an expert's knowledge has the ability, like a good assistant, to do things for the library
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7

Simons, Kevin J. "The Work Process of Research Librarians: Implementation of the Abstraction-Decomposition Space." Connect to this document online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=miami1113847496.

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Thesis (Ph.D.)--Miami University, Dept. of Psychology, 2005.<br>Title from second page of PDF document. Document formatted into pages; contains [2], vi, 72, [22] p. : ill. Includes bibliographical references (p. 35-37).
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8

Baker, David M. "Certificates in library work : an historical-critical study of non-professional level librarianship qualifications in Britain, with reference to other countries, professions and training schemes." Thesis, Loughborough University, 1987. https://dspace.lboro.ac.uk/2134/27002.

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9

Dabengwa, Israel Mbekezeli. "A phenomenological study of experiences in blended librarianship among academic librarians in Zimbabwe with special reference to selected higher education institutions." Master's thesis, University of Cape Town, 2018. http://hdl.handle.net/11427/29889.

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This exploratory phenomenological study served the purpose of investigating the phenomenon of the Zimbabwean academic librarian whose professional identity has been evolving into Bell and Shank's (2007) blended librarianship over the past decade. The primary objective of this study was to explore the shared experiences of blended librarianship to find out how effectively Zimbabwean academic librarians adhere to their dynamic roles and functions, and how they are perceived in the university. To achieve the primary goal, the study was framed using the theoretical constructs from Lave and Wenger'
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10

Younus, Muhammad. "Digital reference services in university libraries of Pakistan." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/16410.

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The development of information and communication technologies, and wide spread of the Internet and its associated technologies have brought about tremendous changes in the reference department of academic libraries, and in the attitudes and expectations of both information professionals and users. Many academic libraries across the globe have embraced Web technologies to fulfil users reference needs in a digital environment. This study aimed to investigate and analyse digital reference services (DRS) in university libraries in Pakistan. It focused on the nature and level of DRS, technologies u
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11

Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured
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12

Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.

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Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school st
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13

Chen, Hsinchun, and Vasant Dhar. "Reducing Indeterminism In Consultation: A Cognitive Model of User/Librarian Interactions." AAAI, 1987. http://hdl.handle.net/10150/106096.

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Artificial Intelligence Lab, Department of MIS, University of Arizona<br>In information facilities such as libraries, finding documents that are relevant to a user query is difficult because of the indeterminism involved in the process by which documents are indexed, and the latitude users have in choosing terms to express a query on a particular topic. Reference librarians play an important support role in coping with this indeterminism, focusing user queries through an interactive dialog. Based on thirty detailed observations of user/librarian interactions obtained through a field exper
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14

Ball, Rafael. "Bibliometric analysis as a new business area in libraries: Theory and practice." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105995.

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Supplying users with literature by a seamless linking of media is the goal of (scientific) libraries. By the digitization of primary and secondary data and the convergence of products and providers, libraries have already come very close to achieving this ideal. A digital library is the realization of this goal. However, many librarians are in danger of running out of imagination. What will come after the digital library? Do we still need information professionals today? And, above all, what services are required? This paper identifies new fields of business for libraries with the example of b
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15

Ward, David, and Eric Phetteplace. "Staffing by Design: A Methodology for Staffing Reference." Taylor & Francis, 2012. http://hdl.handle.net/10150/271492.

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The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in person and virtual reference services adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating patron needs. This article examines an assessment methodology for examining patron use of in person and virtual reference services, and designing variable staffing models which balance the observed needs of each mode of communication and patron type.
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16

Swain, Roy E. "Analysis and redesign of a library electronic reference area." Master's thesis, This resource online, 1991. http://scholar.lib.vt.edu/theses/available/etd-01122010-020113/.

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17

Gabridge, Tracy, Nicole Hennig, Rebecca Lubas, and Sarah Wenzel. "When a Librarian's Not There to Ask: Creating an Information Resource Advisory Tool." Association of College & Research Libraries, 2005. http://hdl.handle.net/1721.1/32545.

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It is 2am. A professor wakes up with a new direction for her research; she must immediately learn about bioethics. In a dorm a student is finally ready to begin a paper on Cuba. Where do they turn? The library web site presents them with a bewildering array of resources and no librarian on hand to serve as intermediary. How can librarians facilitate research in their absence? What interfaces can be designed to educate users in their search? What metadata is needed to enable accurate retrieval? What is the librarian’s role in the increasingly indirectly-mediated information-seeking env
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18

Mon, Lorri M. "User perceptions of digital reference services /." Thesis, Connect to this title online; UW restricted, 2006. http://hdl.handle.net/1773/7177.

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19

Rebelo, Ana Maria de Sousa. "A Biblioteca Universitária: desafios e oportunidades para o profissional da informação." Master's thesis, [s.n.], 2011. http://hdl.handle.net/10284/3177.

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Dissertação apresentada à Universidade Fernando Pessoa, como parte dos requisitos para a obtenção do grau de Mestre em Ciências da Informação e Documentação.<br>Vivemos actualmente na Sociedade da Informação e do Conhecimento, onde o novo modelo que gera valor é a informação. Neste contexto, as instituições de ensino superior são chamadas a desempenhar um papel de liderança na formação dos cidadãos e a biblioteca universitária terá um papel preponderante na prossecução da missão da instituição onde está inserida, na medida em que defende os seus valores e contribui para o desenvolvimento do se
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20

Wan, Dollah Wan A. Kadir. "Digital reference services in selected public academic libraries in Malaysia: A case study." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106202.

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Reference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. This service provides personalized assistance to library users in accessing and using suitable information resources to meet their needs. This research progress paper attempts to identify the status of digital reference services (DRS) in four public university libraries in Malaysia. In this study, the researcher attempts to identify usage of both traditional and digital reference services, user awareness of DRS, user satisfaction, and need for DRS. Two different s
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Shachaf, Pnina, and Shannon M. Oltmann. "E-quality and e-service equality." IEEE Press, 2007. http://hdl.handle.net/10150/105389.

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Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, e-service may increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when public librarians answer online reference queries. Quality of e-service was evaluated along three dimensions: responsiveness, reliability, and courtesy. This study found no significant differences among different user groups along any of these dimensions, supporting the a
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22

Samyuktha, R. "Nutraceuticals gateway: A value-added electronic information service." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105500.

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The attributes of education in a digital neighborhood have warranted a community of teachers on one end with shared curriculum and teaching materials and another community of students with distance and distributed learning on the other end. There is a different kind of ecology emerging and the library professionals have the opportunity to create a world without borders, making everything available to everyone anytime, anywhere. Roles of libraries have changed from being traditional to exist as hybrid or electronic libraries. In turn, the Library and Information Science (LIS) professionals hav
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23

Pomerantz, Jeffrey. "Integrating Digital Reference Service into the Digital Library Environment." Association of College and Research Libraries, 2003. http://hdl.handle.net/10150/105560.

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The difference between a digital library and a library with which a digital reference service is affiliated is discussed, and digital reference in these contexts is defined. There are several issues involved in integrating digital reference service into a digital library environment, but two that are unique to the intersection between digital libraries and digital reference: collection development of previously-answered questions, and presentation of specialized subsets of the materials in the digital library's collection. These two issues are explored.
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24

Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, an
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25

Syphus, Matthew. "The marketing of university libraries, with special reference to South African university libraries." Master's thesis, University of Cape Town, 1990. http://hdl.handle.net/11427/8365.

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Bibliography: leaves 251-262.<br>The investigation was undertaken to establish, in the first place, whether it is correct to assume that university library managers in South Africa do understand the main tenets of marketing. Secondly, the investigation was undertaken to determine whether these librarians actually do implement some or all of the principles of marketing in the management of their libraries. The study was carried out in two parts: a literature survey and an empirical investigation. The investigation was confined to university libraries in South Africa. The literature survey of th
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Yasui, Yumiko, and 裕美子 安井. "Digital reference services of university libraries in Japan." IADLC Office, Nagoya University Library ; Ichiryusha, 2005. http://hdl.handle.net/2237/6089.

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27

Duckett, Robert John. "The changing role of UK public reference libraries and reference work : an historical analysis." Thesis, Leeds Beckett University, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.500765.

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The papers presented here represent a selection of my published work on the nature and practice of reference and information work appearing over a period of twenty-one years. The presentation commences with a listing of the publications submitted with an abstract to indicate the nature of their content. After an introduction (Chapter 1) which stresses that the issues addressed arose out of the author's concern about the current development of public library information work, there is an account of the literature relating to the history of the UK public reference library (Chapter 2). This is fo
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Taha, Ahmed. "Streamline e-information service for virtual users: A quality function deployment (QFD) approach." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106053.

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Migration from the traditional to web-based library paradigm is usually accompanied by remodelling of many library core activities particularly those associated with user-centred services. In this capacity of the web-based service paradigm, many academic libraries have established networked environments within which many virtual-user communities are forming and growing. Understanding the virtual user's needs in these communities has become the first priority of networked libraries for designing, running and managing effective virtual reference services to meet the increasing expectations of th
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Adebonojo, Leslie G., and A. Arnold. "Reference Relocated." Digital Commons @ East Tennessee State University, 2009. https://dc.etsu.edu/etsu-works/6329.

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Axelsson, Elisabeth. "Referensverksamheten och referensbeståndens användning på två folkbibliotek - Linköping och Norrköping." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 1997. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-12023.

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In 1995 a survey was made at six public libraries in the county of Ostergotland in order to examine the reference service and the use of reference collections. In this paper the methods of the survey are described and the results from two libraries in Norrkoping and Linkoping are being analysed. In the survey several methods were used. During a fortnight observations were made of the use of reference books by the visitors in the reference section. The books were listed. The librarians work at the information desk were also observed at the same time and the librarians wrote all their transactio
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Shachaf, Pnina, and Sarah Horowitz. "Are virtual reference services color blind?" Elsevier, 2006. http://hdl.handle.net/10150/106524.

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This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online. Findings indicate that the quality of service librarians provide to African Americans and Arabs is lower than the quality of service they provide to Caucasian, Hispanic, Asian, and Jewish students. This study adds to the knowledge of subjective bias in the vir
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Wirström, Sofia. "Bibblan svarar – ett tecken i tiden : En virtuell referenstjänst ur ett postmodernt perspektiv." Thesis, Uppsala universitet, Institutionen för ABM, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-175397.

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The aim of this master’s thesis is to examine the virtual reference service Ask the Library [Bibblan svarar] from a postmodern perspective. Ask the Library is a Swedish online reference service that is run by the country’s public libraries. The postmodern theories of Jean-François Lyotard are used to study how information is managed and transmitted within the service. From this point-of-view three aspects of the reference service are studied; how the information is affected by the virtual environment, the librarian’s role within the service and finally how the content of the service is managed
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Ling, Zhang, Cong Wang, and Austin McCarthy. "Knowing our users and responding to their needs-The impact of research on services in two university libraries." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106105.

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In an earlier paper the authors discussed reference services in two university libraries and suggested changes to the services based on a user survey. They also quoted research into staff and student use of information resources. Although libraries have no difficulty in compiling quantitative data, the use of such qualitative research to delve beyond the statistics, in order to better understand user needs, perceptions and behaviours, is a recent development at Harbin Engineering University Library, China. However, at the Library of the University of Northumbria in England there is a long hi
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Ghosh, Maitrayee, and Jay Bhatt. "The challenging and critical role of information professionals in combating AIDS in India." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105105.

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The nature of work for librarians/information professionals is undergoing a profound transformation, due to the arrival of deadly diseases like AIDS (Acquired Immunodeficiency Syndrome) and the change in information needs of the local community. This change necessitates much more professional expertise, updated knowledge, critical thinking and involvement in developing effective AIDS literacy programs. Information professionals serving in different libraries or potential information dissemination centers can provide dedicated services to society by helping to access AIDS information not only i
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Mayekiso, Nozibele. "Knowledge sharing practices in academic libraries with special reference to the Unisa Library." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/11685.

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Includes abstract.<br>Includes bibliographical references.<br>In recent years it has been acknowledged that the practice of knowledge management can play an important role to ensure an organisation’s competitive edge within an industry. This study focuses on knowledge sharing practices in university libraries with special reference to the Unisa Library. The aim of the research project was therefore to establish whether the Unisa Library is receptive to knowledge sharing practices,whether there is a need for knowledge management and more specifically for a knowledge sharing strategy. Thus the o
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Majal, Sulaiman. "Redesigning academic library spaces for 21st century users with special reference to CPUT Libraries." University of the Western Cape, 2016. http://hdl.handle.net/11394/5540.

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Magister Bibliothecologiae - MBibl<br>The use and design of library spaces in higher education is a theme that has come to the forefront of user needs in the past few years. Academic libraries are redesigning their spaces to accommodate the 21st century user. The 21st century user is often labeled as Generation Y and requires a different set of knowledge and skills. In today’s knowledge economy, core skills include creativity, problem solving and collaboration. Libraries are creating space to accommodate the needs of these new users. They are developing group work areas, relaxation or pause ar
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Wipawin, Namtip. "Strategic planning for information services a study of an application to Thai libraries and information centres /." Thesis, Loughborough University, 1991. http://catalog.hathitrust.org/api/volumes/oclc/28567547.html.

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Jose, Sanjo, and Francis Jayakanth. "Aigaion: A Web-based Open Source Software for Managing the Bibliographic References." Department of Library and Information Science, University of Kerala, Thiruvananthapuram, India, 2008. http://hdl.handle.net/10150/105518.

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Publishing research papers is an integral part of a researcher's professional life. Every research article will invariably provide large number of citations/bibliographic references of the papers that are being cited in that article. All such citations are to be rendered in the citation style specified by a publisher and they should be accurate. Researchers, over a period of time, accumulate a large number of bibliographic references that are relevant to their research and cite relevant references in their own publications. Efficient management of bibliographic references is therefore an impor
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Burns, Allison M. "A Study of the Information Seeking Behaviors of Integrative Medicine Professionals." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/418.

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As the practice of integrative medicine becomes more common, it is important for library science professionals to understand the research needs of integrative medicine professionals in order to best provide resources and services to this population. This paper surveys integrative medicine professionals affiliated with the four North Carolina academic programs and centers for integrative medicine. The results of this study indicate that this population may need more targeted library services due to the difficulty in finding information in this field.
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Darries, Fatima. "The impact of the Internet on reference services in higher education libraries in South Africa." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/7910.

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Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the I
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Biyela, Sibongile Eunice. "The historical development of the University Zululand library with particular reference to buildings, staff, collection, and computerization (1960-1987)." Thesis, University of Zululand, 1988. http://hdl.handle.net/10530/1198.

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Submitted in partial fulfillment of the requirements for the B.A. Honours Degree in Information Studies, Department of Library & Information Studies, University of Zululand, South Africa, 1988.<br>This study is about the historical development of the University of Zululand Library, with particular reference to i ts buildings , staff collection and computerization, from 1960 to 1987. Also included in this study is t he branch library at Umlazi Campus. The aim of the thi s study is to trace the history of the University of Zululand Library from i ts inception i n 1960 to the most recent s
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Core, Jane Kennedy. "Human aspets of the management of change : with reference to technological innovation in small college libraries." Thesis, Aberystwyth University, 1990. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.261405.

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Mårtensson, Jörgen. "Är frågan färdigformulerad? : En referenskritisk undersökning av 118100 Svar På Allt och Fråga Bibliotekets e-posttjänst." Thesis, Uppsala universitet, Institutionen för ABM, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-160068.

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This two years master’s thesis in Library and Information Sciences aims to investigate and put the services of 118100 Svar På Allt (SPA, an SMS mobile question and answer service) and Fråga biblioteket (FB, a library operated e-mail reference service) into the context of the reference encounter. Questions sent to SPA and their subsequent answers are analysed, and part of these questions are forwarded to FB for comparative studies. Both of the formats are compared to the reference encounter as a whole. The framing of the question originates in the assumption that there may be a need for further
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Balasubramanian, Sidharth. "Low-voltage and low-power libraries for Medical SoCs." The Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1259776639.

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Schirmer, Gillian Russell. "The fiction problem in public libraries : a study with special reference to Cape Town City Library Service." Master's thesis, University of Cape Town, 1988. http://hdl.handle.net/11427/17150.

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Includes bibliography.<br>The focal point of this study emanates from both personal observations formed in public library branch work and questions raised in the subject literature to the effect that tension appears to exist between the wants of the majority of users and the perception of the dominant goals of the public library by their staff, resulting in differing views as to the book selection policy of this institution. Book selection policies have been taken to reflect the attitudes of library staff towards users' wants in terms of their adherence to the tenets of Anglo-American public l
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Lephoto, 'Mapasane. "Information technology and deskilling of professional cataloguers with special reference to academic libraries in the Western Cape." Master's thesis, University of Cape Town, 1996. http://hdl.handle.net/11427/17439.

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Bibliography: pages 77-81.<br>An investigation was undertaken to establish whether it was possible to assume that information technology has had an influence of the skills levels in the jobs of cataloguers. The research was conducted in two parts: the literature survey and the empirical investigation. The survey of literature was done on the literature from the United States of America (USA), from the United Kingdom (UK) and also from limited South African resource. The overseas literature was related to the situation in South Africa. The empirical investigation was confined to the academic li
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47

Allardice, Carryl Megan. "Library provision for undergraduates : with specific reference to three libraries in a selected region of South Africa." Master's thesis, University of Cape Town, 1987. http://hdl.handle.net/11427/16388.

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Includes bibliography.<br>The purpose of this thesis is to analyse library programmes, facilities and services for undergraduates at South·African university libraries. Black students who arrive at university encounter a library for the first time and find using it a bewildering experience. Thus libraries must become more aware of undergraduate needs and play an increasing role in academic support, concentrating their services on the undergraduate and particularly those from disadvantaged backgrounds. This concern for undergraduate education prompted an evaluation of library provision for unde
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48

Dasgupta, Arjun, and Jatindra Nath Satpathi. "Continuing education programmes of Library & Information Science (LIS) professionals in the Universities of West Bengal (India) with special reference to the University of Calcutta." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105941.

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The paper starts with the need of Continuing Education for the LIS professionals in this modern era of information and technology. It narrates the activities of Continuing Education and Professional Development (CEPD) in different developed and developing countries of the world. It enumerates the role of various associations and institutions of India such as ILA, IASLIC, BLA IIMs, ICSSR, AIIMS, which are actively connected with programmes of continuing education. The authors highlight some of the universities and academic institutions of our country which have centres and departments of contin
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49

Evans, Paul. "A multimedia system to instruct novice users of online library catalogues." View thesis, 1996. http://library.nepean.uws.edu.au/about/staff/thesis.html.

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50

Olszak, Lydia P. "Mistakes, failures, and dirty work in reference service." 1994. http://books.google.com/books?id=Ke7gAAAAMAAJ.

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Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1994.<br>eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 224-233).
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