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Academic literature on the topic 'References services'

Author: Grafiati

Published: 4 June 2021

Last updated: 12 February 2022

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Journal articles on the topic "References services"

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Goncharova, Victoria. "The diversity of lexicographic references." Scientific and Technical Libraries, no. 7 (July 1, 2018): 32–42. http://dx.doi.org/10.33186/1027-3689-2018-7-32-42.

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Based on the author’s detailed analysis of the archive of completed references, the specific classification of lexicographic references is introduced. The virtual lexicographical references are the result of joint efforts of bibliographers and lexicographers. This type of reference holds a specific place in bibliographic reference user service. Polyfunctionality and specific diversity make information specific features of this type of references. The focus is made on the subtypes of the lexicographic references; the examples are provided. Potential lexicographical and bibliographic services are suggested for the libraries’ virtual environment to support user self-education and self-service and intensive use of lexicographic information. The article is complemented by the table to present the classification of lexicographic virtual references.

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Conquest, Jennifer H., Nirjgot Gill, Praveena Sivanujan, John Skinner, Estie Kruger, and Marc Tennant. "Systematic Literature Review of Capitation and Fee-for-Service Payment Models for Oral Health Services: An Australian Perspective." Healthcare 9, no. 9 (August 30, 2021): 1129. http://dx.doi.org/10.3390/healthcare9091129.

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The aim of this review was to assess relevant global literature on capped-fee (CF) and fee-for-service (FFS) payment models as used by public dental services. Research data were assessed through the PRISMA check list and sourced from MEDLINE, PubMed, ProQuest, Cochrane Library, and other methods. The inclusion criteria were peer reviewed articles published between 2004 and 2020 and (i) other countries’ health systems that were evaluated in contrast to Australia; (ii) care provided to individuals; (iii) payment models for private services that were the same as Australian government policy (CF and FFS); and (iv) care provided by dentists. We used a mixed methodology for data collection. A total of 262 references were reviewed with 10 references meeting the inclusion criteria with the quality rating being: three—strong, six—moderate, and one—weak. The literature included studies from Sweden (three references), Ireland (three references), United Kingdom (six references), United States of America (two references), and Norway (one reference). Four references included studies within multiple countries. The sample size varied between 20 and 106,874 participants. The two payment systems can impact on individual outcomes, such as by overtreatment in an FFS system and undertreatment in a CF system.

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Sun, Jun, and Qiulan Luo. "Research on Application of Health Medical Information Science Data Sharing Standard System in Sports Rehabilitation." Journal of Medical Imaging and Health Informatics 11, no. 3 (March 1, 2021): 996–1003. http://dx.doi.org/10.1166/jmihi.2021.3352.

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The development of medical information technology has rapidly promoted the development of medical information technology towards intelligence. Health medical data provides basic data resource protection for intelligent medical services and smart medical services. This article abstracts the typical models of domestic and international health medical information management services, and provides theoretical basis and practical reference for the building of an evaluation index system for health management service capabilities. An system for health management service capabilities under a data sharing standard system was constructed, and the status and linkage of health management services were investigated and comprehensively evaluated to provide an index system and empirical data for evaluating hospital health management service capabilities. Finally, analyze the advantages and disadvantages of health management services under the medical consortium framework, propose countermeasures to improve the health management service system, provide decision-making references for units to improve their health management service capabilities, optimize health management service models, and formulate health management services for relevant government departments Provisional policies to promote the implementation of health management.

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Skjølsvik, Tale, and Karl Joachim Breunig. "Picking professionals: a client-centric knowledge assessment framework." Measuring Business Excellence 22, no. 4 (November 19, 2018): 333–45. http://dx.doi.org/10.1108/mbe-01-2018-0001.

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Purpose This paper aims to explore how professional competences are defined and assessed by clients of professional service firms (PSFs). Extant research has studied the knowledge base of professionals, but limited research has been conducted to develop an understanding of how clients value this knowledge. Design/methodology/approach The study is based on in-depth qualitative research design, which is suitable for inductive theory building. The collected data consist of interviews with 80 clients and sellers of professional services. Findings The authors offer a framework detailing the interrelationships between knowledge, experience and references as assessed by clients. In particular, references are used to evaluate experience, which in turn function as a proxy for how clients assess knowledge. Also, the study shows how the clients’ assessment of professional knowledge assets involves multiple levels and factors. Research limitations/implications Limited research has been conducted to understand client preferences and PSF competitive advantage from a client perspective. This paper contributes to extant literature on knowledge management by integrating it with insights from recent developments within service marketing focusing on client centricity and the role of clients in value creation. This perspective complements and extends what is already known about knowledge management. Practical implications The paper suggests that while it is essential to manage knowledge as such, references and experience has a very central role in selling and commercializing knowledge-intensive services. Thus, to the degree that clients buy knowledge, sellers should think carefully about how experience and references are developed, captured and conveyed to clients. From a client point, the identified framework has value in offering a client-centric conceptualization of knowledge that can be used as a starting point in defining their knowledge needs and in structuring and professionalizing their purchasing efforts related to professional services. Originality/value Knowledge-intensive service organizations sell their knowledge and resources to clients directly as experts and indirectly through their services. It is therefore imperative for these organizations to understand how their knowledge is evaluated by buyers. The paper takes a unique client-centric perspective in understanding knowledge from a buyer’s point of view and as perceived by the buyer, which largely has been lacking in existing knowledge management research.

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Kuts, O. "The Ukrainian medical libraries network digital services development strategy." Visnyk of Kharkiv State Academy of Culture, no. 59 (July 16, 2021): 67–80. http://dx.doi.org/10.31516/2410-5333.059.07.

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The relevance of the study. The digital revolution has had a significant effect on the functioning of libraries. Successful operation in the digital environment requires the improvement of the competitiveness of library services provided: libraries must be able to rethink their role, justify the value of their services for their own customers. Due to the increasing level of the Internet use among scientists, medical professionals, students, patients, community, medical libraries web-presence is of crucial importance. Websites serve as a digital gateway for library services and resources. The aim of the article is to study and present the current state of Ukrainian medical libraries service and to propose the digital services development strategy. The methodology. A content analysis was conducted over 21 Ukrainian and 5 foreign medical library websites. All data were collected within a month. Research data are presented in the form of tables and figures and analyzed using a simple method of percentages. The results. The findings show that many researched Ukrainian medical libraries are yet to exploit the full potential of the digital technologies in library service. The most common services: online public access catalog, virtual references services, identification UDC index, repository, electronic document delivery service (EDDS). Less than half (43%) of medical library sites in Ukraine are adapted to mobile devices. The most popular social media among medical libraries in Ukraine: Facebook (57%), Instagram (33%) and YouTube (29%). Over the last 5 years, libraries have become more active in offering web-based services and resources: plagiarism testing services, repositories, EDDS, virtual references services, identification UDC index. The main strategic objectives of the digital services development for medical libraries in Ukraine should be: increasing the web and social media presence, introducing mobile technologies, improving communication between the library and users, developing services to support research lifecycle, interdisciplinary partnership, support for information literacy of biomedical professionals and medical literacy of the community, developing competences of the medical librarians, corporate cooperation of the Ukrainian medical libraries system. The scientific topicality. The current state of Ukrainian medical libraries digital service was analyzed and compared with the state of five years ago and foreign academic medical libraries. Digital services development strategy was proposed. The practical significance. The study can be very interesting and important for medical librarians for upgrading, creation and support of relevant medical library services.

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Antony, Jiju, Bryan Rodgers, Inness Coull, and Vijaya Sunder M. "Lean Six Sigma in policing services." International Journal of Productivity and Performance Management 67, no. 5 (June 11, 2018): 935–40. http://dx.doi.org/10.1108/ijppm-07-2017-0173.

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Purpose This paper is based on a single case study carried out as part of a change programme but is used as a reflective tool to draw on some of the wider organisational learning which can be considered when implementing, reviewing or re-energise a Lean Six Sigma (LSS) Programme. The paper aims to discuss this issue. Design/methodology/approach A case study approach has been used and referenced throughout the paper with references to literature to support the wider learning points drawn which are then applied to any continuous improvement (CI) programmes. Findings The paper presents a range of learning points which are drawn from a successful deployment of LSS within a change project carried out as part of an overall programme in Scottish policing services. Research limitations/implications The points are drawn from a single case study which was deployed within a wider change programme and is supported by wider literature but is used as a vehicle for informing strategic considerations within an organisation. Originality/value This case study is drawn from policing services in the public sector which alone is an area that has not been significantly studied. It is used to explore wider implications in terms of strategic alignment, organisational performance and project management and presents the argument that the design of a CI programme is much wider than the implementation of LSS itself.

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Hřivnáč, Julius, Evgeny Alexandrov, Igor Alexandrov, Zbigniew Baranowski, Dario Barberis, Gancho Dimitrov, Alvaro Fernandez Casani, et al. "Data-centric Graphical User Interface of the ATLAS Event Index Service." EPJ Web of Conferences 245 (2020): 04036. http://dx.doi.org/10.1051/epjconf/202024504036.

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The Event Index service of the ATLAS experiment at the LHC keeps references to all real and simulated events. Hadoop Map files and HBase tables are used to store the Event Index data, a subset of data is also stored in the Oracle database. Several user interfaces are currently used to access and search the data, from a simple command line interface, through a programmable API, to sophisticated graphical web services. It provides a dynamic graph-like overview of all available data (and data collections). Data are shown together with their relations, like paternity or overlaps. Each data entity then gives users a set of actions available for the referenced data. Some actions are provided directly by the Event Index system, others are just interfaces to different ATLAS services. In many cases, specialized views are offered for detailed data inspection, such as histograms, Venn diagrams, etc. This paper documents the current status of the service, its features and performance. The future system evolution to the new Event Index architecture based on the Apache Phoenix is also described as well as possible extension to a more general framework for giving a new, more intuitive access to experiment data.

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Sjah Razad, Haryo Seto. "Optimizing the use of Data Management via Market Intelligence to optimize spending in Indonesian Oil and Gas Sectors." Journal of Applied Information, Communication and Technology 2, no. 2 (October 25, 2015): 29–44. http://dx.doi.org/10.33555/ejaict.v2i1.6.

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Any purchasing or product and service acquisition comes in hidden costs if we dont have background information on references of reference database. Especially in the oil and gas sector where the cost to acquire those services are higher, market intelligence initiatives plays a pivotal role in ensuring we obtain correct market price data with the help of COBIT5 framework

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Kennedy, H. G. "Therapeutic uses of security: mapping forensic mental health services by stratifying risk." Advances in Psychiatric Treatment 8, no. 6 (November 2002): 433–43. http://dx.doi.org/10.1192/apt.8.6.433.

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The syllabus for higher training in forensic psychiatry requires knowledge of the therapeutic uses of security, although there are no references to this in standard texts. Similarly, the process of mapping a mental health service is an essential first step in planning, audit and needs assessment. All mental health services, not just forensic services, are organised to stratify patients according to the risk they present so that they can be cared for in an environment that is safe but imposes the minimum necessary restrictions and intrusions. Forensic mental health services differ from other mental health services mainly by including subsystems which are at higher levels of security than those necessary in local services. Although they have a general orientation towards risk awareness and risk management, they remain integral parts of the mental health services for the populations they serve.

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Corkett, Michael. "The Quality of Canadian and U.S. Government Health Documents Remains Unchallenged Until Better Research Can Be Undertaken." Evidence Based Library and Information Practice 1, no. 4 (December 11, 2006): 74. http://dx.doi.org/10.18438/b8rc71.

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A review of: Lambert, Frank. “Assessing the Authoritativeness of Canadian and American Health Documents: A Comparative Analysis Using Informetric Methodologies.” Government Information Quarterly 22.2 (2005): 277-96. Objective - To assess by means of citation analysis whether the public trust afforded health documents published by the Canadian and U.S. governments is appropriate, and to ascertain whether differences in the respective health care systems influence how publications are produced. Design – Comparative study. Setting – The Canadian Depository Service Program (DSP) and the U.S. Department of Health and Human Services (DHHS) web sites. Subjects – One hundred sixty-six electronic documents sourced from the DSP website, and 284 electronic documents sourced from the DHHS website. Methods – Subjects were randomly selected from repositories offering the most comprehensive collections. Documents with evidence of references to other works used in preparation were separated from those without such characteristics. Data variables were collected from documents with evidence of references. Statistical analysis of the data was undertaken. Main results – Of the respective samples, 89 (53%) from the DSP and 109 (38.4%) from the DHHS contained references. Personal authors were identified in 46 (51.7%) and 63 (58%) of the respective subsets. Handbooks and guidebooks accounted for the largest portion of the DSP subset (29; 32.6%) and government periodicals were the largest constituent of the DHHS subset (41; 37.6%). Scholarly journals were the most common reference type for both the DSP (44%) and the DHHS (58.5%) subsets. The number of references per document was widely dispersed for both subsets; the DSP mean was approximately 64 (SD=114.68) and the DHHS was 73.71 (SD=168.85). Kruskal-Wallis subset analysis of median number of references by document type found differences generalizable to the entire DSP and DHHS populations. Health Canada Reports, handbooks, and guidebooks contained significantly more references than periodical articles or fact sheets. Certain DHSS documents, classified as “other,” contained more references than periodical articles. Canadian documents were more likely to contain references than U.S. documents. Comparison of documents to determine whether one country employs more rigorous citation practices did not produce statistically significant results. U.S. Federal Government documents are more likely to be referenced in other U.S. government health documents, compared to Canadian publications. The presence of references in documents from either country significantly affected likelihood of being cited by web authors. Conclusion – Significant differences in reference use frequencies between DSP and DHHS documents challenges Foskett’s stance that documents of value contain references (Foskett). Use of peer-reviewed scholarly journals for both DSP and DHHS publications was reassuring, suggesting a fairly rigorous publication standard. Reliance of DHHS publications upon federal government documents remains unclear. Referencing of DSP documents, irrespective of reference usage suggests a level of trust towards Canadian government health publications. Web authors appear more comfortable citing referenced DHHS documents. Further study could involve the examination of reference frequency by journal compared against journal impact factors.

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Dissertations / Theses on the topic "References services"

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Lee, Tak-yum David. "Victims of sexual offences in the criminal justice process with special references to the situation in Hong Kong." Thesis, Click to view the E-thesis via HKUTO, 1994. http://sunzi.lib.hku.hk/HKUTO/record/B36195108.

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Adsetts, Jacqueline. "Aspects of the demographic profile and standard of pharmaceutical services in South Africa / J. Adsetts." Thesis, North-West University, 2006. http://hdl.handle.net/10394/82.

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The objects of the South African Pharmacy Council in terms of the Pharmacy Act, 1974 (5311974) as amended are, inter alia, "to uphold and safeguard the rights of the general public to universally acceptable standards of pharmacy practice in both the private and the public sector" as well as "to establish, develop, maintain and control universally acceptable standards of practice of the various categories of persons required to be registered.. ." One of the major difficulties health care providers worldwide are faced with is how to maintain a proper balance between the trio goals of health care, namely adequate access, high quality and acceptable costs (Li, 2003:192-193). Relatively little is known about such problems as do exist for patients regarding access to pharmaceutical services (Doucette et al., 1999:1268). Two main objectives were identified for this study, namely to investigate the demographic profile of community and institutional pharmacies registered with the South African Pharmacy Council; and to determine the standard of pharmaceutical services provided by these pharmacies. Inspection results of community and institutional pharmacies were obtained from the South African Pharmacy Council and extracted for the time period 1 January 2004 to 31 May 2005. To determine the demographic and geographic profile of these pharmacies, data of the Register of Pharmacies of the South African Pharmacy Council for August 2003, 2004 and 2005 were merged with the Census data of South Africa of 2001. It was found that the total number of pharmacies in both the public and private sectors increased with 2.1% (n=68) from August 2003 to August 2005. Public and private pharmacies that provided services directly to patients increased with 6.3% (n=33) and 1.3% (n=35) from August 2003 to 2005. It was found that the Gauteng province was the best provided with registered pharmacies in South Africa, as only 0.06% (n=5 783) of the population did not have any registered pharmacy available on municipality level. It was also revealed that the majority of inspections were carried out in Gauteng, whilst this province accounts for only 19.7% of the total population of South Africa. During the study period a total of 1178 community pharmacy inspections were carried out in 1103 community pharmacies (one or more inspections per pharmacy) representing 43% (n=2 550) of the total number of community pharmacies registered with the South African Pharmacy Council during May 2005. Nationally community pharmacies achieved a score of 92.27 (+ 6.65 per cent) for compliance with Good Pharmacy Practice guidelines. The lowest compliance score (73.34 + 27.49 per cent) was obtained for the availability of written standard operating procedures and the highest was for the promotion of public health (99.02 + 6.30 per cent). No practical significant differences (dc0.8) were found between the overall compliance scores obtained by community pharmacies of the different provinces. The highest compliance score was obtained by community pharmacies in the Free State (93.09 + 4.90 per cent), followed by Western Cape, Eastern Cape, Kwazulu Natal, Limpopo, Northern Cape, Gauteng, Mpumalanga and the North West. A total of 343 institutional pharmacy inspections (one or more inspections per pharmacy) were carried out in public and state subsidised institutions (n=245), private institutions (n=90) and mine hospitals (n=5). These pharmacies represented 46% of the total number of institutional pharmacies registered with the South African Pharmacy Council during May 2005. Nationally all institutional pharmacies (both private and public) achieved a score of 92.49 + 8.33 per cent for compliance with Good Pharmacy Practice guidelines for all above-mentioned aspects. Nationally public and state subsidised institutional pharmacies obtained a lower compliance score (91.02 + 9.08 per cent) than private institutional pharmacies (96.39 + 3.91 per cent). Lastly, a grading system was developed that was based on the results obtained through this study, in order to quantify the standard of pharmaceutical services provided by pharmacies in South Africa.
Thesis (M.Pharm. (Pharmacy Practice))--North-West University, Potchefstroom Campus, 2007.

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Polo, Urbina Karina Tatiana, and Wilson Yuri Antonovich Ruiz. "Propuesta de un marco de trabajo en Cloud Computing para el soporte de la evolución tecnológica en una Institución Pública." Master's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/652115.

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La Institución Pública es un organismo encargado de la recaudación en el Perú vinculado al Ministerio de Economía y Finanzas, y tiene como Misión transformarse en la administración tributaria y aduanera más exitosa, moderna y respetada de la región. Para eso desde hace algunos años la institución ha comenzado a lanzar iniciativas de proyectos de software que utilicen cloud computing, para que de esta forma puedan trabajar de manera más eficiente la gestión y compra de infraestructura, así como poder atender la demanda creciente de servicios digitales solicitados por los contribuyentes. La presente tesis analizó la forma de cómo la Institución Pública fue adoptando cloud computing en sus proyectos de software, y como esta adopción puede ser mejorada al contar con un marco de trabajo que le permita tener pautas de cómo lanzar iniciativas que involucren en su desarrollo el uso de cloud como base tecnológica, y como esto debe estar alineada a la estrategia de crecimiento de servicios digitales que la Institución Pública desea ir cubriendo poco a poco para mejora su servicio hacia los contribuyentes.
The Public Organization is an institution in charge of tax collection in Peru, and linked to the Ministry of Economy and Finance, and has as its main mission to become the most successful, modern and respected tax and customs administration in the region. For this reason, for some years ago, the institution has begun to launch software project initiatives that use cloud computing, so that they can work more efficiently in the management and purchase of infrastructure, as well as being able to meet the growing demand for digital services. requested by taxpayers The current thesis analyzed how the Public Organization was adopting cloud computing in its software projects, and how this adoption can be improved, by having a framework that allows it to have guidelines on how to launch initiatives that involve in its development the use of Cloud as a technology base, and how this should be aligned with the digital services growth strategy that the Public Organization wishes to gradually cover to improve its service to taxpayers.
Trabajo de investigación

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Elinashe, Uutoni Wilhelm. "Evaluation of digital reference services in academic libraries in Namibia." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17833.

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Launching of digital reference services by academic libraries is on the increase. Libraries are exploring new ways of expanding their services by interacting with users and responding to user inquiries via the Internet, especially students enrolled on the distance mode of studying. The purpose of this study was to evaluate digital reference services at the Polytechnic of Namibia library and the University of Namibia library. Two aspects were evaluated, namely, ‘Resources’ and ‘elements of the general digital reference model’. This study was a summative evaluation study in which semi-structured interviews and observations were used to collect data. The research findings showed that these libraries used the general digital reference model in providing responses to the library users. The study established that the two libraries did not follow the IFLA and RUSA standards of staffing and training of librarians working with digital reference services. The study further found that a lack of ability to fully demonstrate to users how to access various library services was one of the major problems that the librarians experienced.
Program: Masterprogram: Biblioteks- och informationsvetenskap, Digitala bibliotek och informationstjänster

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Francoeur, Stephen. "An Analytical Survey of Chat Reference Services." Emerald Group Publishing Limited, 2001. http://hdl.handle.net/10150/135930.

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There has been in recent years a surge of interest about new software products that make it possible for libraries to offer assistance to online users via chat. Such software offers far more interactivity than instant messaging programs and allow for a richer experience for both librarian and user. Surveys chat reference services around the globe and analyzes trends in the provision of this new mode of assistance. Also presents discussion of why chat reference service is gathering attention as well as its limitations and drawbacks.

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NARDI, J. C. "A COMMITMENT-BASED REFERENCE ONTOLOGY FOR SERVICE: HARMONIZING SERVICE PERSPECTIVES." Universidade Federal do Espírito Santo, 2014. http://repositorio.ufes.br/handle/10/4311.

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Made available in DSpace on 2016-08-29T15:33:29Z (GMT). No. of bitstreams: 1 tese_8359_Doctoral_Thesis_NARDI_2014.pdf: 6283699 bytes, checksum: b714f48398e126539d557c6e84aa0422 (MD5) Previous issue date: 2014-12-10
Nowadays, the notion of service has been widely adopted in the practice of economic sectors (e.g., Service, Manufacturing, and Extractive sectors), as well as, in the research focus of various disciplines (e.g., Marketing, Business, and Computer Science). Due to that, a number of research initiatives (e.g., service ontologies, conceptual models, and theories) have tried to understand and characterize the complex notion of service. However, due to particular views of these disciplines and economic sectors, a number of different characterizations of service (e.g., service as interaction, service as co-creation of value, and service as capability / manifestation of competence, among others) have been proposed. The existence of these various non-harmonized characterizations, and the focus on a terminological debate about the service concept, instead of about the service phenomena from a broad perspective, make the establishment of a unified body of knowledge for service difficult. This limitation impacts, e.g., the establishment of unified conceptualization for supporting the smooth alignment between Business and IT views in service-oriented enterprise architecture (SoEA), and the design and usage of service modeling languages. In this thesis we define a theoretical foundation for service based on the notion of service commitment and claims as basic elements in the characterization of service relations along service life-cycle phases (service offer, service negotiation, and service delivery). As discussed in this work, this theoretical foundation is capable of harmonizing a number of service perspectives found in the literature. Such theoretical foundation is specified in a well-founded core reference ontology, named UFO-S, which was designed by adopting a sound ontological engineering apparatus (mainly, a well-founded ontology representation language, OntoUML, and approaches of model verification and model validation). As a kind of theory, UFO-S was applied in the analysis of SoEA structuring principles in order to define a commitment-based SoEA view, which remarks social aspects inherent in service relations usually underexplored in widely adopted service-oriented approaches (such as SOA-RM by OASIS, ITIL, and ArchiMate). Based on this, UFO-S was also applied in an ontological analysis of service modeling at ArchiMates Business layer. Such ontological analysis showed some limitations concerned to semantic ambiguity and lack of expressiveness for representing service offerings (and type thereof) and service agreements in SoEA. In order to address these limitations, three service modeling patterns (service offering type pattern, service offering pattern, and service agreement pattern) were proposed taking as basis UFO-S. The usefulness of these patterns for addressing these limitations was evidentiated by means of an empirical evaluation. Finally, we can say that, beyond offering a broad and well-founded theoretical foundation for service able to harmonize service perspectives, UFO-S presented benefits as a reference model in the analysis of SoEA structuring principles, and in the (re)design of service modeling languages.

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Pomerantz, Jeffrey. "Collaboration as the Norm in Reference Work." American Library Association, 2006. http://hdl.handle.net/10150/105572.

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The stereotype of the reference transaction is more or less unchanged since Samuel Swett Greenâ s day, as involving precisely one librarian and one user. There are many common situations in which the reference transaction is not a one-to-one interaction, and this article will explore those situations. Additionally, this article argues that as network technology is increasingly utilized in reference work, situations in which the reference transaction is not a one-to-one interaction are becoming more common. Indeed, this article argues that as network technology is increasingly utilized in reference work, reference work will become fundamentally a collaborative effort, to the benefit of both individual reference services and reference work in general.

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Pomerantz, Jeffrey. "A Repeated Survey Analysis of AskERIC User Survey Data, 1998-2002." Neal-Schuman Publishers, Inc, 2004. http://hdl.handle.net/10150/106201.

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Four surveys of users of the AskERIC email reference service were conducted, during the years 1998, 2000, 2001, and 2002. These surveys presented a snapshot of the AskERIC user population and user satisfaction at a single point in time. This paper reanalyzes the findings from these surveys utilizing repeated survey techniques. This paper presents the evolution of some of the demographics of AskERICâ s user population over time, as well as the evolution of AskERIC user behavior. As perhaps the oldest AskA service in existence, this analysis of AskERIC data sheds light on the evolution of all AskA services, and of email-based reference services in general.

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Younus, Muhammad. "Digital reference services in university libraries of Pakistan." Thesis, Loughborough University, 2014. https://dspace.lboro.ac.uk/2134/16410.

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The development of information and communication technologies, and wide spread of the Internet and its associated technologies have brought about tremendous changes in the reference department of academic libraries, and in the attitudes and expectations of both information professionals and users. Many academic libraries across the globe have embraced Web technologies to fulfil users reference needs in a digital environment. This study aimed to investigate and analyse digital reference services (DRS) in university libraries in Pakistan. It focused on the nature and level of DRS, technologies used for the provision of the service, usage, staffing, marketing, funding, ICT infrastructure available for the service, and looked at the issues faced by academic libraries in implementing and managing the service. A mixed methods research approach combining both quantitative and qualitative methods was employed to achieve the aim and objectives of the study. The quantitative data for the study were collected through an online survey. A total of eighty five university libraries (both in public and private sectors) from all the four provinces, the federal capital and Azad Jammu & Kashmir participated in the survey. The quantitative data were supplemented by the qualitative data which were gathered through semi-structured interviews with the heads of fifteen leading university libraries. Findings suggest that DRS is at an early development stage in university libraries in Pakistan, with a small number of libraries offering the service. Most of the academic libraries which have implemented this cutting-edge service, are large libraries equipped with good human and technological resources. The libraries have mostly developed asynchronous digital reference systems by employing e-mail and web forms. The usage of the service is lower than that of in-person reference in academic libraries due to factors, such as libraries failure to effectively market the service, lack of ICT skills among users, lack of ICT facilities available for users. It was found that the libraries lack skilled and competent LIS professionals to staff the service. Factors contributing to the scarcity of skilled human resources in academic libraries include the lack of in-house training for DRS, shortage of continuing professional development courses in the country, and deficiencies in LIS curricula offered by the country s library schools. A number of issues which affect the implementation and management of DRS in academic libraries have been identified. They include: scarcity of competent human resources; access to appropriate digital resources; unavailability of suitable software for DRS; financial constraints; lack of ICT facilities; absence of a digital reference policy; lack of ICT application; paucity of resources; electricity supply; inadequate physical facilities; lack of local research and literature on DRS.

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Russell, John. "Wikis and Collaborative Reference Services." Association of College and Research Libraries, 2008. http://hdl.handle.net/10150/106433.

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Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, and library Web sites, though they are flexible enough to work in most situations where collaboration or quick Web editing are desired. Wikis are an attractive tool for reference services because they are a relatively simple and inexpensive way to improve information flows among librarians and between librarians and their campus community.

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Books on the topic "References services"

1

British Institute of Mental Handicap. Day services: Selected references. Kidderminster: BIMH, 1986.

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Lee, Thomas. Microsoft windows 2000 TCP/IP: Protocol and services, technical references. Redmond, Wash: Microsoft Press, 2000.

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Barrett, H. M. Selected references on evaluation and effectiveness in social services 1985-. London: DHSS Library, 1989.

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Browne, Mairéad. Information behaviour: A multidisciplinary list of references. Lindfield, N.S.W: Kuring-gai College of Advanced Education, 1985.

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Parker, Philip M. Information technology (IT) training services in China: A strategic references, 2006. [San Diego, Calif.]: Icon Group International, 2007.

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National Association of School Nurses (U.S.). Overview of school health services: Information and quotations from selected references. 3rd ed. [S.l.]: National Association of School Nurses, 1997.

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Neely, Margery A. How to use major references for training, occupational, and labor market information. Santa Barbara, Calif: Neely, 1985.

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Salminen, Risto T. Role of references in international industrial marketing: A theory-building case study about supplier's processes of utilizing references. Lappeenranta: Lappeenrannan teknillinen korkeakoulu, 1997.

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Parker, Philip M. Water and wastewater equipment and services in Taiwan: A strategic references, 2006. [San Diego, Calif]: Icon Group International, 2007.

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Brobeck, Stephen. The modern consumer movement: References and resources. Boston, Mass: G.K. Hall, 1990.

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Book chapters on the topic "References services"

1

Bricault, G. C., P. Isbell, and J. L. Carr. "Wales General References Map." In Corporate Financial Services in Wales 1989, 9. Dordrecht: Springer Netherlands, 1989. http://dx.doi.org/10.1007/978-94-009-2739-1_1.

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Thelin, Jørgen. "Remote References and XML Web Services." In Web Services Business Strategies and Architectures, 318–31. Berkeley, CA: Apress, 2002. http://dx.doi.org/10.1007/978-1-4302-5356-3_20.

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Leiper, Richard. "Regulatory references and whistleblowing." In Conduct and Pay in the Financial Services Industry, 134–52. New York, NY : Informa Law from Routledge, 2017. | Series: Lloyd’s commercial law library: Informa Law from Routledge, 2017. http://dx.doi.org/10.4324/9781315564142-8.

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Spohrer, Jim, and Stephen K. Kwan. "Service Science, Management, Engineering, and Design (SSMED): Outline & References." In The Future of Services, 107–232. München: Carl Hanser Verlag GmbH & Co. KG, 2008. http://dx.doi.org/10.3139/9783446418806.006.

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Rehrl, Karl, Richard Brunauer, Simon Gröchenig, and Eva Lugstein. "Generation of Meaningful Location References for Referencing Traffic Information to Road Networks Using Qualitative Spatial Concepts." In Progress in Location-Based Services 2016, 173–91. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-47289-8_9.

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Erek, Koray, Thorsten Proehl, and Ruediger Zarnekow. "Managing Cloud Services with IT Service Management Practices." In Intelligent Systems Reference Library, 67–81. Berlin, Heidelberg: Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-39928-2_4.

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Gebhart, Michael, Pascal Giessler, and Sebastian Abeck. "Flexible and Maintainable Service-Oriented Architectures with Resource-Oriented Web Services." In Intelligent Systems Reference Library, 23–39. Cham: Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-40564-3_3.

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"References." In Marketing Financial Services, 378–97. Elsevier, 1995. http://dx.doi.org/10.1016/b978-0-7506-2247-9.50019-3.

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"References." In Library Dementia Services, 143–81. Emerald Publishing Limited, 2020. http://dx.doi.org/10.1108/978-1-83867-691-920201009.

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"References." In Accounting for Services, 321–34. Amsterdam: Amsterdam University Press, 2009. http://dx.doi.org/10.1515/9789048521234-011.

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Conference papers on the topic "References services"

1

Li, Dong, Lin Zhao, and Jing Li. "A Twig Join Algorithm for a Query with ID References." In 2014 Asia-Pacific Services Computing Conference (APSCC). IEEE, 2014. http://dx.doi.org/10.1109/apscc.2014.26.

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Nam, Wooseung, Joohyun Lee, and Kyunghan Lee. "SyncCoding: A compression technique exploiting references for data synchronization services." In 2017 IEEE 25th International Conference on Network Protocols (ICNP). IEEE, 2017. http://dx.doi.org/10.1109/icnp.2017.8117562.

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Al-Omari, Zuher Hamed, and Mohd Sharifuddin Ahmad. "Knowledge audit for References and Customer Services Unit at UNITEN library." In 2011 International Conference on IT and Multimedia (ICIM). IEEE, 2011. http://dx.doi.org/10.1109/icimu.2011.6122719.

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Reti, Daniel, Daniel Fraunholz, Janis Zemitis, Daniel Schneider, and Hans Dieter Schotten. "Deep Down the Rabbit Hole: On References in Networks of Decoy Elements." In 2020 International Conference on Cyber Security and Protection of Digital Services (Cyber Security). IEEE, 2020. http://dx.doi.org/10.1109/cybersecurity49315.2020.9138850.

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Lipenbergs, Elmars, Vjaceslavs Bobrovs, and Girts Ivanovs. "Quality of service measurements references investigation for the mobile internet services in the context of net neutrality framework." In 2016 Progress in Electromagnetic Research Symposium (PIERS). IEEE, 2016. http://dx.doi.org/10.1109/piers.2016.7735595.

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Hai Jin and Yijiao Yu. "SemreX: a Semantic Peer-to-Peer Scientific References Sharing System." In Advanced Int'l Conference on Telecommunications and Int'l Conference on Internet and Web Applications and Services (AICT-ICIW'06). IEEE, 2006. http://dx.doi.org/10.1109/aict-iciw.2006.168.

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Fadaie, Gholamreza. "In Search of New Identity for LIS Discipline with Some References to Iran." In InSITE 2008: Informing Science + IT Education Conference. Informing Science Institute, 2008. http://dx.doi.org/10.28945/3258.

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The present paper offers that most of the advocates of discipline of library and information science believe that there is a lack of theoretical foundation and rational identity. The author maintains that there has been an error in defining the subject by confusing library with librarianship. That is many researchers have derived the concept of librarianship from library. Therefore they came to define librarianship as an entity only through the social application and services. If instead, a librarian was assumed to be a person who was usually a scholar, with or without the knowledge of classification properly, and if it was further assumed that before establishing any library, at least there has always been one thoughtful person with the enthusiasm of classifying his own tacit or explicit knowledge in order to retrieve, the concept of librarianship could have been derived from the concept of personal seeking of knowledge, or the need of any knowledgeable person who believes in scientific classification for the sake of retrieval. Thus, there has always been the necessity for scientific classification even if there has not been any formal library. So, I propose that librarianship is more related to the knowledge retrieval and classification which is in the mind of all people specially scholars and learned men before the library, as a place for the collection of books and other materials come to being.

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Rukmana, Evi Nursanti, Kusnandar Kusnandar, Wina Erwina, and Samson CMS. "Open Access (OA) Folklor Lisan di Perpustakaan Khusus." In International Conference on Documentation and Information. Pusat Data dan Dokumentasi Ilmiah, 2020. http://dx.doi.org/10.14203/icdi.v3i.34.

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Open Access (OA) is a digital library service concept that distributes a whole library collection. A special library of oral folklore can provide oral folklore collections through OA services to the community or society. The purpose of this research is to know how the application of oral folklore OA in special libraries. The research method uses descriptive qualitative through literature studies. The author collects, sorts, and analyzes references according to oral folklore studies and OA that come from books, journals, and the internet. The results showed that librarians in special libraries can look for oral folklore in the community or society through cultural documentation and research activities. Cultural documentation is the activity of searching, collecting data, recording, and storing in various media, while research is a structured observation process in oral folklore. The results of cultural documentation and oral folklore then become a special collection of special libraries that can be shared openly to the community or society. So, librarians design Library Management Systems (LMS) and formulate policies in implementing OA. In addition, librarians also organize activities to share information on oral folklore through social media settings, the internet, library websites, and organize Search Engine Optimization (SEO). The conclusion of this research is that OA services can be implemented in special libraries through good cooperation between librarians and the community or society.

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Tupan, Tupan, and Retno Asihanti Setiorini. "The Role of Libraries in Research Institutions in Supporting Data Disemination and Scientific Works." In International Conference on Documentation and Information. Pusat Data dan Dokumentasi Ilmiah, 2020. http://dx.doi.org/10.14203/icdi.v3i.41.

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Scientific data and papers generated from research activities are assets that need to be preserved so it could be reused in the future. To increase the use of scientific data and papers, it is necessary to disseminate scientific data and papers. This narrative review research was conducted to determine the role of libraries in disseminating data and scientific papers. This research was conducted to answer the following questions. First, what is the role of libraries in supporting the process of data dissemination and scientific works? Second, what support does the library provide in supporting data dissemination and scientific works? Thirdly, what resources are available in the library to assist in the process of data dissemination and scientific work? The narrative review method is carried out by analyzing related scientific articles. The search was carried out using online journal references indexed in the Scopus database. The results of the narrative review analysis show that libraries play a role in providing online data and information services, as well as encouraging open access to data and scientific papers. Libraries also play a role in providing access and dissemination of data and scientific works, and in conducting user education. The support provided by the library is to expand research data management, create research data management guidelines, create datasets to share research data, and improve information dissemination techniques through reference services, social networks, websites, mils, and OPAC. Resource support provided by libraries in supporting data dissemination and scientific work is establishing a data visualization clinic, providing a catalog of research data, developing data repositories, improving library services and resources related to data dissemination and scientific works to the public, and promoting institutional repositories.

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Ameijde, Jeroen van, and Zineb Sentissi. "Pay-as-you-go City’: New Forms of Domesticity in a Technological Society." In International Conference on the 4th Game Set and Match (GSM4Q-2019). Qatar University Press, 2019. http://dx.doi.org/10.29117/gsm4q.2019.0012.

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Ongoing urbanization, combined with market fundamentalism as the prevailing mode of political management, is leading to the spatial and social segregation of economic classes in cities. The housing market, being driven by economic interests rather than public policy, favors inflexible forms of ownership or tenancy that are increasingly incompatible with the more diverse forms of live-work patterns and family structures occurring in the society. This paper presents a research-by-design project that explores a speculative future scenario of housing, based on current developments in digital technologies and their impact on the mobility and accessibility to services enjoyed by urban residents. It references technology platforms that underpin the 'sharing economy' or 'gig economy', such as 'pay-as-you-go' car and bike sharing programs or internet and smartphone-based services for taxis or temporary accommodation. The study explores how new forms of participation in the housing market could circumvent the current segregation of different communities across the city. It describes a speculative system of distributed residential spaces, accessible to all on a 'pay-for-time-used' basis. By offering freedom of choice across domestic functions of greater range and accessibility than found within existing housing or hotel accommodation, the system would enable opportunistic or nomadic forms of living linked to the dynamic spatio-temporal occurrences of social, cultural or economic opportunities. The research references how new forms of social networking create new challenges and opportunities to participate in communities and explores how new technologies, applied to housing, can help to find a 'sense of belonging' within the technological society.

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Reports on the topic "References services"

1

Brown, Alan W., and Peter H. Feiler. The Conceptual Basis for a Project Support Environment Services Reference Model. Fort Belvoir, VA: Defense Technical Information Center, January 1992. http://dx.doi.org/10.21236/ada253324.

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Levine, Judah, Michael A. Lombardi, Lisa M. Nelson, and Victor S. Zhang. Technical reference manual for NIST automated computer time service (ACTS). Gaithersburg, MD: National Institute of Standards and Technology, 2001. http://dx.doi.org/10.6028/nist.ir.6611.

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Clague, Fred R. A calibration service for coaxial reference standards for microwave power. Gaithersburg, MD: National Bureau of Standards, 1995. http://dx.doi.org/10.6028/nist.tn.1374.

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Mahmood, Arshad, Muhammad Arshad, and Maqsood Sadiq. Situation analysis of health facilities with special reference to family planning services in Pakistan. Population Council, 2012. http://dx.doi.org/10.31899/rh1.1020.

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Milligan, James R. A Mapping of SLCSE Services to the NIST ISEE Reference Model for Case Environment Frameworks. Fort Belvoir, VA: Defense Technical Information Center, August 1992. http://dx.doi.org/10.21236/ada258567.

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Riveros, Patricia, Erica Palenque, Ricardo Vernon, Ignacio Carreno, and John Bratt. Reference Guides for Health Care Organizations Seeking Accreditation for High-quality, Gender-sensitive Reproductive Health Services. Population Council, 2009. http://dx.doi.org/10.31899/rh13.1014.

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Hwang, John, and Ed Savacool. Strategic Mobility 21. Service Oriented Architecture (SOA) Reference Model - Global Transportation Management System Architecture. Fort Belvoir, VA: Defense Technical Information Center, October 2009. http://dx.doi.org/10.21236/ada525840.

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Hatfield, Christopher L. Rhode Island Flood Plain Management Services; Bench & Reference Mark Catalogue Portsmouth, Newport and Warwick, Rhode Island. Fort Belvoir, VA: Defense Technical Information Center, August 1994. http://dx.doi.org/10.21236/ada336661.

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Riveros, Patricia, Erica Palenque, Ricardo Vernon, Ignacio Carreno, and John Bratt. Reference Guides for Health Care Organizations Seeking Accreditation for High-quality, Gender-sensitive Reproductive Health Services—Appendixes. Population Council, 2009. http://dx.doi.org/10.31899/rh13.1015.

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Luzum, Brian. Recent and Anticipated Changes to the International Earth Rotation and Reference Systems Service (IERS) Conventions. Fort Belvoir, VA: Defense Technical Information Center, January 2009. http://dx.doi.org/10.21236/ada548342.

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