Relevant bibliographies by topics / Repurchase intention

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  1. Journal articles
  2. Dissertations / Theses
  3. Book chapters
  4. Conference papers

Academic literature on the topic 'Repurchase intention'

Author: Grafiati
Published: 4 June 2021
Last updated: 12 June 2025

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Journal articles on the topic "Repurchase intention"

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Lee, Hong Joo. "A Study of Consumer Repurchase Behaviors of Smartphones Using Artificial Neural Network." Information 11, no. 9 (2020): 400. http://dx.doi.org/10.3390/info11090400.

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This study analyzed consumer intention to repurchase a smartphone, using an analysis of previous research and suggesting this as a research model. To this end, factors influencing “intention to repurchase” the smartphone were derived as social influence, consumer satisfaction, emotional loyalty, and habit. In addition, statistical analysis was conducted to investigate consumer repurchase intentions and the causal relationships. It is also possible to investigate whether consumer habits are linked to repurchases by analyzing their psychological inclinations; therefore, in this study, 390 people who repurchased a smartphone over the past two years were surveyed, and data were collected. This study analyzed the causal relationships among the factors using SPSS 24.0. Moreover, the causal relationship analysis was enhanced using the artificial neural network (ANN) algorithm. With multiple regression analysis and the ANN algorithm, consumer satisfaction (0.71), emotional loyalty (0.108), and social influence (0.062) were determined to affect the intention to repurchase. This means that the ANN algorithm can be used over multiple regression analysis and improve the results of the analysis. In addition, this study also provided practitioners with a way to improve their understanding of consumer behavior intention to repurchase smartphones.
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Santikayasa, I. Made Ari, and I. Wayan Santika. "PERAN CITRA TOKO DALAM MEMEDIASI PENGARUH KUALITAS PELAYANAN TERHADAP NIAT BELI ULANG KONSUMEN." E-Jurnal Manajemen Universitas Udayana 8, no. 2 (2018): 1144. http://dx.doi.org/10.24843/ejmunud.2019.v08.i02.p20.

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This study aims to explain the effect of service quality on store image, the influence of service quality on repurchase intention, the influence of store image on repurchase intention, and the role of store image mediate the influence of service quality on repurchase intention in Carrefour Bali Province. Repurchase intention is one of the company's goals because the repurchae intention is the action of the consumer to be faithful to the company. This research was conducted in the area of ??Bali Province using 100 respondents. Data collection method used is purposive sampling method with path analysis technique. The results showed that service quality had positive and significant effect to store image. Quality of service has a positive and significant impact on the repurchase intention. The store image has a positive and significant impact on the repurchase intention. Store image as a variable of mediation have an indirectly significant influence to repurchase intention through service quality variable.
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Alvarez-Risco, Aldo, Liliana Quipuzco-Chicata, and Carlos Escudero-Cipriani. "Determinants of online repurchase intention in COVID-19 times: Evidence from an emerging economy." Lecturas de Economía, no. 96 (December 3, 2021): 101–43. http://dx.doi.org/10.17533/udea.le.n96a342638.

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COVID-19 has led to social isolation and a subsequent increase in online shopping has been observed. The present study is based on theory of reasoned action and focused on 371 Peruvian consumers, it seeks to evaluate the current effect of the website quality, customer satisfaction, and customer trust in online repurchases. The current study is cross-sectional and uses an online survey with 22 questions that evaluated consumers repurchase intentions. A technical SEM-PLS analysis was used. It was found that website quality had a positive influence on customer satisfaction, website quality positively influenced customer trust, customer satisfaction had a positive influence on customer trust, customer satisfaction had a positive influence on online repurchase intention, and customer trust had a positive influence on online repurchase intention. The model explained 20.6% of online repurchase intention behavior. Outcomes of the bootstrapping test were used to evaluate if path coefficients are significant. The outcomes can help companies to develop strategic plans to increase online purchasing. The novelty is based on using the partial least squares structural equation modeling (SEM-PLS) technique.
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Wicaksono, Arif, Paham Ginting, and Arlina Nurbaity Lubis. "The Effect of Service Quality of E-Ticketing Technique on Word of Mouth and Repurchase Intention with Customer Satisfaction as an Intervening Variable in Online Services at Traveloka in Binjai City." International Journal of Research and Review 9, no. 8 (2022): 275–95. http://dx.doi.org/10.52403/ijrr.20220824.

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The phenomenon in this study is that consumers have not repurchased travel tickets at Traveloka in the future. Consumers have not recommended other people to buy travel tickets on Traveloka. Data security in purchasing Traveloka services is not guaranteed. User friendliness in purchasing Traveloka services is still lacking. Accordingly, this study aims to determine whether the service quality of e-ticketing technique has an effect on word of mouth and repurchase intention through customer satisfaction as an intervening variable at Traveloka online services in Binjai City. The data analysis technique used is a quantitative method, and this study uses path analysis. The sample consisted of 160 respondents, and we used a questionnaire to collect the data. The results showed that the service quality of the e-ttcketing technique had a positive and significant effect on customer satisfaction. The service quality of the e-ticketing technique has a positive and significant effect on word of mouth. The service quality of the e-ticketing technique has a positive and significant effect on repurchase intention. Consumer satisfaction has a positive and significant effect on word of mouth. Consumer satisfaction has a positive and significant effect on repurchase intention. The service quality of the e-ticketing technique has a positive and significant effect on word of mouth through customer satisfaction as an intervening variable. The service quality of the e-ticketing technique has a positive and significant effect on repurchase intention through customer satisfaction as an intervening variable. Keywords: service quality of e-ticketing technique, customer satisfaction, word of mouth, repurchases intention
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Wijaya, Rahmad, Naili Farida, and Andriyansah. "Determinants of Repurchase Intentions at Online Stores in Indonesia." International Journal of E-Business Research 14, no. 3 (2018): 95–111. http://dx.doi.org/10.4018/ijebr.2018070106.

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The rapid growth of the internet users in Indonesia poses a challenge to marketers to explore and develop the potential for e-commerce. In this article, consumer trust is expected to encourage customers to make repurchases in online stores. This article aims to build a determinant model of repurchase intention at online stores in Indonesia. This article is based on a survey of Indonesian online store consumers. Respondents were asked to provide responses related to satisfaction, trust, website quality, and repurchase intention. There were 193 final respondents obtained from 300 distributed questionnaires. The model was tested using Structural Equation Modeling (SEM) with AMOS 18. The results revealed the role of the mediating variable of customer satisfaction on repurchase intention. The findings are expected to contribute ideas related to the formation of model reinforce the repurchase intention of online store customers. This implies for website designers to design an online store capable of increasing trust and strengthening the repurchase intention.
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Suryani, Ratna, and Firkhan Nur Ramdhani. "Pengaruh Persepsi Kemudahan Dan Brand Image Toko Terhadap Niat Beli Ulang Di Online Marketplace Dengan Kepuasan Pelanggan Sebagai Variabel Intervening." Medikonis 13, no. 1 (2022): 62–69. http://dx.doi.org/10.52659/medikonis.v13i1.49.

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 The problem in this study is the high intention of the people of Banjarnegara in Making repeat purchases through the online marketplace. There are several factors that repurchase intention, such as : perception of ease andstore brand image. This study aims to determine the effect of perception of ease and store brand image on repurchase intentions in the online marketplace with customer satisfaction as an intervening variable. The population in this study is the Banjarnegara community of 923,192 people. While the sample of this study was 100 respondents. With purposive sampling technique. The type of data used is primary data and data collection techniques using a questionnaire via google form. The results of this study indicate that perceived ease has no positive and insignificant effect on repurchase intention. Store brand image has a positive and significant effect on repurchase intention. Perception of convenience has no negative and insignificant effect on customer satisfaction. Store brand image has a positive and significant effect on customer satisfaction. Customer satisfaction has a positive and significant effect on repurchase intentions. Customer satisfaction cannot mediate the relationship between perceived convenience and repurchase intention. Customer satisfaction can mediate the relationship between store brand image and repurchase intention.
 Keywords: Perception of Ease, Store Brand Image, Repurchase Intention, Customer Satisfaction
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Lin, Tyrone T., Yu-Qi Yeh, and Shu-Yen Hsu. "Analysis of the Effects of Perceived Value, Price Sensitivity, Word-of-Mouth, and Customer Satisfaction on Repurchase Intentions of Safety Shoes under the Consideration of Sustainability." Sustainability 14, no. 24 (2022): 16546. http://dx.doi.org/10.3390/su142416546.

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This study explored the effects of perceived value, price sensitivity, word-of-mouth, and customer satisfaction on the repurchase intentions of consumers who had purchased safety shoes. The survey was conducted from 15 December 2021 to 15 February 2022. A total of 621 valid questionnaires were analyzed by structural equation modeling. The empirical results show that perceived value significantly positively affected customer satisfaction, word-of-mouth, and repurchase intention. Customer satisfaction had a significant positive effect on word-of-mouth and repurchase intention. Price sensitivity and word-of-mouth had a significant positive effect on repurchase intention. Customer satisfaction and word-of-mouth partially mediated between perceived value and repurchase intention. However, there was no mediation effect between price sensitivity and repurchase intention. Thus, price sensitivity directly affected consumers’ repurchase intentions. Based on the results, this study proposed suggestions to practitioners, such as emphasizing the eco-design of safety shoes and promoting environmental sustainability to enhance consumers’ perceived value, as well as understanding the consumers’ price sensitivity to the product. The findings can provide practitioners with references regarding operational strategies to promote sustainable business operations globally amid the present environment, social, and governance wave.
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Syaharani, Dannia P., and N. N. Kerti Yasa. "The Role of Trust as Mediation between Perceived Usefulness and Perceived Ease of Use on Repurchase Intention." European Journal of Development Studies 2, no. 3 (2022): 36–40. http://dx.doi.org/10.24018/ejdevelop.2022.2.3.91.

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 The rapid growth of online stores encourages intense competition between e-commerce. It is difficult to keep customers using e-commerce. This study aims to determines the effects of perceived usefulness and ease of use on repurchases intention in Zalora e-commerce mediated by trust. The research was focused in Denpasar with 120 respondents. Data collection with google forms questionnaires. Then analyzed using path analysis and Sobel test. The result show perceived usefulness and ease of use have significantly and positively affects repurchase intention. Perceived usefulness and Perceived ease of use have a significant positive effect on trust. Trust has a significant positive effect on repurchase intention. Trust significantly mediate perceived usefulness and ease of use on repurchase intention
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Raihana, Zhafira, and Putu Yudi Setiawan. "ANTESEDEN KEPUASAN PELANGGAN DAN DAMPAKNYA PADA NIAT PEMBELIAN ULANG." E-Jurnal Manajemen Universitas Udayana 7, no. 4 (2018): 1892. http://dx.doi.org/10.24843/ejmunud.2018.v07.i04.p07.

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In this era, one of the business opportunity is cafe business. This study aims to explain the effect of store atmosphere, service quality, and customer satisfaction on repurchase intentions, and the role of customer satisfaction mediates the influence of store atmosphere and service quality on repurchase intentions. The research was conducted at The Night Market Cafe & Co Working in Denpasar, using 150 respondents and data analysis techniques in the form of Path Analysis. The results of this study indicate that the store atmosphere and service quality have a positive and significant impact on customer satisfaction. The atmosphere and quality of service have a positive and significant influence on repurchase intention. Customer satisfaction has a positive and significant impact on repurchase intentions. In addition, the results of this study also show that customer satisfaction is able to mediate the effect of store atmosphere and service quality on repurchase intention at The Night Market Cafe & Co Working.
 Keywords: shop atmosphere, service quality, customer satisfaction, repurchase intention
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Adiantari, Ni Wayan Prika, and Ni Ketut Seminari. "PENGARUH CITRA MEREK, KUALITAS PRODUK, DAN ATMOSFER TOKO TERHADAP NIAT BELI ULANG PADA KONSUMEN H&M." E-Jurnal Manajemen Universitas Udayana 11, no. 7 (2022): 1337. http://dx.doi.org/10.24843/ejmunud.2022.v11.i07.p04.

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Repurchase intention is a reflection of consumer behavior to buy the same brand in the future. Many factors influence repurchase intention including brand image, product quality, and store atmosphere. The purpose of this study is to explain the effect of brand image, product quality, and store atmosphere on consumers' repurchase intentions. The study was conducted at H&M retail stores using purposive sampling method with the number of samples used as many as 120 people. The method of data collection in this study was through the distribution of research instruments in the form of a google form questionnaire, analyzed by regression analysis. The results showed that brand image, product quality, and store atmosphere had a positive and significant effect on customers' repurchase intentions. It is hoped that H&M will improve various aspects related to brand image, product quality, and store atmosphere so as to increase repurchase intentions.
 Keywords:product quality, store atmosphere, repurchase intention, brand image.
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Dissertations / Theses on the topic "Repurchase intention"

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BOUERI, LUIZ EDUARDO COURI. "THE EFFECTS OF TRUST, SATISFACTION AND ANTECEDENTES ON ONLINE REPURCHASE INTENTION." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2016. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=28077@1.

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Com o varejo online crescendo rapidamente em todo o mundo, saber como reter os clientes fazendo com que eles façam compras repetidas no mesmo site da Internet tornou-se uma preocupação constante para vendedores online (JOHNSON et al. 2008). No entanto, em comparação com o varejo físico, melhorar a fidelidade online a fim de aumentar o nível de intenção de recompra é mais difícil por causa dos desafios associados ao comércio eletrônico, como por exemplo a facilidade de comparação de preços entre concorrentes, os baixos custos de mudança e a incerteza que envolve o ambiente online (CHIU et al. 2009). Este estudo busca analisar os efeitos da satisfação, confiança e seus antecedentes na intenção de recompra online. A partir da teoria são formuladas hipóteses dos construtos satisfação, confiança e antecedentes em relação a intenção de recompra online. As hipóteses foram testadas por meio de uma survey que resultou em uma amostra de 250 indivíduos cujo único requisito era já ter realizado compras online. Os dados coletados foram analisados via modelagem de equações estruturais, com a verificação de efeitos significativos em várias das hipóteses do estudo, com destaque para satisfação, que se mostrou particularmente relevante indicando afetar o comportamento do consumidor em relação à intenção de recompra online. A relação da confiança online com a intenção de recompra online não foi confirmada neste estudo, divergindo com os achados obtidos por Chiu et al. (2009). Uma possível razão para tal resultado inesperado pode ter sido algum problema com a escala utilizada, mesmo com a mesma tendo se apresentado confiável e a validade do construto tendo sido verificada.<br>With online retail growing rapidly around the world, knowing how to retain customers by getting them to make repeat purchases on the same website has become a constant concern for online sellers (JOHNSON et al. 2008). However, compared to the physical retail, improving online loyalty in order to increase the level of repurchase intention is more difficult because of the challenges associated with electronic commerce, such as the ease of comparing prices between competitors, low switching costs and the uncertainty surrounding the online environment (CHIU et al. 2009). This study aims to analyze the effects of satisfaction, trust and antecedents on online repurchase intention. From the theory we formulated hypotheses of Satisfaction, trust and antecedents regarding the intention to repurchase online. The hypotheses were tested by means of a survey which resulted in a sample of 250 subjects whose only requirement was to have already made purchases online. The collected data were analyzed via structural equation modeling with the verification of significant effects on several of the hypotheses of the study, especially satisfaction, which proved to be particularly relevant indicating affect consumer behavior in relation to the online repurchase intention. The relationship of trust online with the online repurchase intention was not confirmed in this study, being different from those findings obtained by Chiu et al. (2009). One possible reason for this unexpected result may have been a problem with the scale used, even with the scale having performed reliably and construct validity has been verified.
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CHEN, HUI-LING, and 陳慧玲. "Antecedents of Vegetarian Repurchase intention." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/cmyp29.

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碩士<br>國立高雄應用科技大學<br>企業管理系碩士在職專班<br>105<br>In the past, many studies have focused on the factors affecting repurchase intention. However, few of them explored the effect of pleasure on vegetarian repurchase intention. In this study, it aims to explore the effect of the variables such as pleasure and health awareness on vegetarian repurchase intention. Satisfaction is set as the mediating variable while experience as the moderating variable. A total of 251 valid copies of the questionnaire were collected. Using the regression analysis, results were as follows: pleasure, health awareness and satisfaction had significantly positive effect on repurchase intention. Pleasure and health awareness had significantly positive effect on satisfaction. Satisfaction partially mediated the relationship between pleasure and health awareness and repurchase intention separately. Also, experience does not moderate the relationship between pleasure and health awareness and repurchase intention. Based on the above results, some suggestions are proposed in this study.
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CHUNG, PO-YU, and 鍾博宇. "Antecedents of online shoppers’ repurchase intention." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/r73uy6.

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碩士<br>東海大學<br>資訊管理學系<br>105<br>People shopping on the Internet are common because the Internet is popular and doesn’t has time and regional restrictions.Consumers can check their favorite goods anytime so the enterprise that only have physical store are also began to set up online store.As in the physical store shopping will encounter the service failure,online store will happen the service failure.When an error occurs, enterprise’s recovery measures can affect consumer’s satisfaction and repurchase intention to buy this brand of products that has a very important business relationship between enterprise and consumers. The study explores the expectations of consumers for brand or merchandise before shopping on the Internet and the expectation of enterprise’s recovery measures after service failure that affects customer’s satisfaction and repurchase intention. The main findings of the study include: (1) Service performance and service performance expectations will significantly affect the service expectations disconfirmation. (2) There is a positive relationship between service performance and service recovery. (3) Service expectations disconfirmation will significantly positively affect recovery expectations. (4) Recovery expectations and corporate service recovery measures will positively affect remedial expectations disconfirmation. (5) Recovery expectations disconfirmation will have a significantly affect satisfaction after recovery.. (6) Perceived fairness will have a significant positive impact on satisfaction after recovery. (7) Satisfaction after recovery will significantly affect the re-purchase intention.
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Chen, Yu-Jen, and 陳楀壬. "Word-of-Mouth on Repurchase Intention." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/j2d8q2.

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碩士<br>義守大學<br>管理碩博士班<br>105<br>As the standard of living, consumer demand for living more and more high, for interior design and beauty is also very seriously, to promote the rapid development of the interior design industry. How the interior design industry to provide good quality of service and get a good reputation and a high degree of customer satisfaction, and have the desire to buy again, is worthy of attention to the issue. This study focuses on the PZB service quality model proposed by Parasuraman et al. (1988) as the theoretical basis to explore the impact of the quality of interior design service on customer reputation, customer satisfaction and repurchase intention. Through the PZB service quality SERVQUAL five dimensions (reliability, responsiveness, assurance, care and tangibility), to understand the customer for interior design service quality, customer satisfaction, customer reputation and repurchase intention. In this study, the questionnaire survey method, the network questionnaire and the entity questionnaire to collect the way, the questionnaire recovery data will be quantified questionnaire survey and the relevant statistical analysis. The results of this study show that the quality of service has a significant positive impact on customer&apos;&apos;s reputation, customer satisfaction and repurchase intention. Second, the customer&apos;&apos;s reputation has a significant positive impact on the intention of repurchase; Third, customer satisfaction The intention has a significant positive impact.
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LIN, YUN-AN, and 林紜安. "Determinants of Repurchase Intention of Airbnb." Thesis, 2019. http://ndltd.ncl.edu.tw/handle/3hh6ef.

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碩士<br>國立高雄大學<br>資訊管理學系碩士班<br>107<br>Due to the rise of the Internet technology, the application markets of peer-to-peer (or point-to-point) technology has extensively increased, which accelerates the development of “sharing economy" business. Airbnb is one of the successful sharing economic models, and this successful innovative accommodation model also attracts attention to new behavior of consumer accommodation. Although Airbnb has been running for many years and studies have reported extensively the determinants associated with the Airbnb successful model, limited attention has been paid to antecedents of Airbnb repurchase behavior from the perspectives of internal and external cues presented by Airbnb characteristics toward switching barriers and co-creation experience. To bridge this research gap, the research thesis is motived to develop and examine a research model that describes repurchase intentions. 　　Based on the analysis of 258 valid samples with actual accommodation experiences, the main findings are obtained showing: (a) Co-creation experience has a significant positive effect on repurchase intentions. (b) Switching barriers has a significant negative effect on repurchase intentions. (c) Interaction of intrinsic cue of Airbnb has a significant positive effect on co-creation experience. (d) Interaction and consumption emotion of intrinsic cue of Airbnb has a significant negative effect on switching barriers. (e) Belief of sharing economy of extrinsic cue has a significant positive effect on co-creation experience. (d) Belief of sharing economy of extrinsic cue has a significant negative effect on attractiveness of alternatives. Implications and suggestions are addressed.
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Wu, Ya-Wen, and 吳雅雯. "Repurchase Intention for LBS-based mobile commerce." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/n65a24.

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碩士<br>國立中正大學<br>資訊管理系研究所<br>103<br>Abstract It made mobile commerce steadily and ubiquitously develop that mobile devices have been popular for many years. In that case, the location-based service also has the potential to become new type commerce. So, our research model uses Unified Theory of Acceptance and Use of Technology (UTAUT) and user satisfaction to choose the constructs for it. The result indicated that repurchase intention is strongly affected by the satisfaction and satisfaction is strongly affected by both perceived enjoyment and personalized system design. This implies that LBS-based mobile commerce needs to concern both perspectives of the entertainment perception and the customized perception of user interface design. Keyword: Location-based service, Perceived usefulness, Perceived enjoyment, Perceived Risk, PIIT, Personalized design, Location Dependency, Satisfaction, Repurchase intention
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Biao, Yu-Wun, and 標郁雯. "Factors Influencing Online Group-buying Repurchase Intention." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/70103667680641709273.

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碩士<br>國立高雄第一科技大學<br>行銷與流通管理研究所<br>99<br>As the maturity of online shopping market in Taiwan, online shopping is the daily activity of many consumers, and subversion of traditional shopping or auction site, online group-buying has become a new pattern of shopping. Online group-buying is mainly launch the group-buying message by initiator on the group-buying website, call for a common interest consumers participate. Over the past, few studies discussed the online group-buying repurchase intention. In this study, we discuss how do group-buying website and initiator attract consumers to group-buying continuously. Through the literatures review, we use relational bonds, word-of-mouth and conformity as antecedents which affect online group-buying repurchase intention indirectly through trust. In this study, consumers with experiences of online group-buying are chosen as our research subjects, survey questionnaires are divided into group-buying website and initiator, 177 and 134 effective samples of customers form group-buying website and initiator, respectively, were obtained from convenience sampling. Structural Equation Modeling (SEM) is employed to test the research hypotheses. The following are the findings: (1) Financial bond positively affects group-buying website trust in group-buying website samples, social bond positively affect initiator trust in initiator samples. (2) Word-Of-Mouth positively affects group-buying website and initiator trust in two sets of samples. (3) Conformity positively affects initiator repurchase intention in initiator samples, but not significant in group-buying website samples. (4) Trust positively affects group-buying website and initiator repurchase intention in two sets of samples.
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Ci-Ping, Lin, and 林慈坪. "Examining negative publicity of celebrity endorsements on purchase intention and repurchase intention." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/d99crm.

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碩士<br>嶺東科技大學<br>企業管理系碩士班<br>105<br>The purpose of this study is to investigate the relationship between negative publicity and purchase intention and repurchase intention, using endorser’s credibility as the mediator. We used a 4x2 between subject factorial design with four levels of negative publicity ( concubine, drug taking, domestic violence, divorce) and two kinds of replace endorser’s credibility (no replace, replace). We expect to collect 30 questionnaires in every group. The empirical results show that the firm replace celebrity endorsements who has concubine and domestic violence, the purchase intention and repurchase intention doesn’t increase. On the contrary, the firm replace celebrity endorsements who take drug, the purchase intention and repurchase intention increase. The firm replaces celebrity endorsements who divorce the purchase intention and repurchase intention, doesn’t have significant change. This study provides important implications for the firm’s celebrity endorsements strategies and policies.
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WANG, SHU-WOAN, and 王淑婉. "Factors Influencing Repurchase Intention towards Organic Food Retailers." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/45urzw.

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碩士<br>國立高雄應用科技大學<br>企業管理系碩士在職專班<br>105<br>In the past, there were lots of studies investigating the impact of repurchase intention. However, few works focuses on exploring the effect of consistency on repurchase intention towards organic food retailers. It is assumed that self-image congruity and functional congruity are potential independent variables while trust is the mediating variable and self-efficacy is a moderator. In order to collect opinions from customers having experience with purchasing organic food, a total of 254 valid questionnaires were collected and used to examine research hypotheses. The results of regression analysis are concluded as follows: (1) Self-image congruity fully mediates the relationship between trust and repurchase intention toward organic food retailers. (2) Functional congruity partially mediates the relationship between trust and repurchase intention toward organic food retailers. (3) Self-efficacy does not show positive moderating effect on the relationship between self-image congruity as well as functional congruity and repurchase intention. Recommendations are made for organic food retailers based on the above findings.
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Tsai, Chipei, and 蔡季蓓. "Fans Satisfaction and Repurchase Intention of Uni-Lions." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/08264446401862691219.

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碩士<br>國立臺北教育大學<br>體育學系碩士班<br>99<br>This study aimed to find out the background information of Uni-Lions’ audience, the fans’ satisfactory level for the team’s promotional activities, comparing the difference of satisfactory level among Uni-Lions fans, using their backgrounds as the variables, and researching the relationship between the stadium promotional events and the fans’ repurchase intention. The subjects are the Uni-Lions fans that have attended any game during CPBL 21st season, from March to October 2010, and the “fans’ satisfaction and repurchase intention” survey is used as the research tool. The numbers of valid samples are 353. Statistical methods are descriptive statistics, independent sample t test, independent one way ANOVA and using Pearson product-moment correlation coefficient to analyze. The conclusions are as follows, 1. The majority of fans that attend Uni-Lions games are 15-30-year-old, unmarried males, who are currently studying at college, with monthly income less than 20 thousand NTDs, and reside in Northern or Southern Taiwan. They’ve been rooting for Uni-Lions for more than a decade, but are considered as light-dose users since they mainly go to the stadium in July and August. 2. For the fans who attend Uni-Lions games, the most satisfactory promotional events are "Records of the Night", “Autograph-signing session”, “Meeting the Stars”. 3. The basic backgrounds result in different satisfactory levels towards promotional activities. 4. There is positive correlation between satisfaction and repurchase intention.
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Book chapters on the topic "Repurchase intention"

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Chang, Chiao-Chen. "Exploring the Repurchase Intention of Smart Phones." In Advances in Intelligent Systems and Computing. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-18167-7_17.

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Yu, Weiping, Wenyang Bian, Wenjie Li, and Xiaoyun Han. "Influencing Factors of Fresh Food Online Repurchase Intention." In Proceedings of the Fourteenth International Conference on Management Science and Engineering Management. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-49829-0_56.

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Li, Zhigang, Qian Zeng, and Xiaole Cheng. "Mechanism Study of Repurchase Intention in Cross-Border E-Commerce." In Proceedings of the Twelfth International Conference on Management Science and Engineering Management. Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-93351-1_115.

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Agag, Gomaa, and Ibrahim Elbeltagi. "E-retailing Ethics in Egypt and Its Effect on Customer Repurchase Intention." In IFIP Advances in Information and Communication Technology. Springer Berlin Heidelberg, 2014. http://dx.doi.org/10.1007/978-3-662-44208-1_1.

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Hendar, Ken Sudarti, and Happy Rhemananda. "Online Customers Satisfaction on Repurchase Intention: Role of Mobile Shopping Perceived Customer." In Complex, Intelligent and Software Intensive Systems. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-50454-0_45.

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Ratnawati, Alifah, Erma Sri Hastuti, and Noor Kholis. "Increasing Repurchase Intention Through Personal Selling Capability, Customer Engagement, and Brand Trust." In Complex, Intelligent and Software Intensive Systems. Springer International Publishing, 2022. http://dx.doi.org/10.1007/978-3-031-08812-4_29.

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Cuong, Dam Tri. "The Relationship Between Product Quality, Brand Image, Purchase Decision, and Repurchase Intention." In Proceedings of International Conference on Emerging Technologies and Intelligent Systems. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-82616-1_44.

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Nawawi, Sulaiman Bin, Rosmimah Bt Mohd Roslin, and Norlida Bt Abdul Hamid. "Customers’ Intention to Repurchase Halal Personal Care Products: The Moderating Role of Religiosity." In Proceedings of the 2nd Advances in Business Research International Conference. Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-6053-3_5.

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Pentz, Chris D., and Lieze Ryke. "The Intention to Repurchase Apparel Online: A Case of South African Millennial Men." In Advances in Digital Marketing and eCommerce. Springer International Publishing, 2021. http://dx.doi.org/10.1007/978-3-030-76520-0_28.

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Prabowo, Heri, Sutrisno Sutrisno, and Soedjono Soedjono. "Repurchase Intention in Terms of Service Quality Through e-Wom and Hotel Image." In Proceedings of the Tegal International Conference on Applied Social Science & Humanities (TICASSH 2022). Atlantis Press SARL, 2022. http://dx.doi.org/10.2991/978-2-494069-09-1_2.

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Conference papers on the topic "Repurchase intention"

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Alcain, Jesselyn, Charlie Marquez, Lara Camille Beriña, Luke Samuel Bulaon, Jane Andrea Cheng, and Gennes Erika Cruz. "Predictive Model Establishment for The Online Shopping Experience Factors Affecting Repurchase Intention Using Stepwise Linear Regression." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002553.

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Abstract:
The COVID-19 pandemic has brought drastic changes in the way people purchase goods/products. The behavior of people shifted to online shopping and an increase in electronic transactions. In the present, the e-commerce industry in the Philippines continues to grow; however, it is still not as established as developed countries. For online businesses to succeed in the highly competitive online environment, a better understanding of the different factors affecting consumer behavior is vital. This study investigated the e-commerce sector wherein the focus is the online shopping factors that affect the repurchase intention of consumers from multiple generations, namely Baby Boomers, Generation X, Generation Y, and Generation Z. Seven online shopping experience factors were determined in the study affecting consumers' repurchase intention. The study used stepwise linear regression and Cronbach's alpha for data analysis, and the predictive models were validated. The results show that Customer Satisfaction and Perceived Usefulness affect the online repurchase intention for Baby Boomers. At the same time, Perceived Security, Transactionality, and Website Quality are the factors that affect Generation X's repurchase intention. Furthermore, Availability, Perceived Usefulness, and Website Quality affect repurchase intention for Generation Y. Lastly, Perceived Ease of Use, Perceived Security and Customer Satisfaction affects the repurchase intention for Generation Z. Aside from repurchase intention, these factors also significantly affect online store revisit. These results will be helpful for e-commerce company owners in improving the features of their platforms based on consumers' preferences. Recommendations include for e-commerce sites to improve cybersecurity, and user-friendly interface, convenient payment methods, clear refund or return policies, and consistent monitoring and updating of product stocks.
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Khalifahtama, Novaldy, Rahmat Nurcahyo, and Farizal. "Smartphone Repurchase Intention in Indonesia." In 2019 IEEE 6th International Conference on Engineering Technologies and Applied Sciences (ICETAS). IEEE, 2019. http://dx.doi.org/10.1109/icetas48360.2019.9117527.

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Hsu, Yu-Wei, Lesley Gardner, and Ananth Srinivasan. "Service Transformation and Online Repurchase Intention." In the Sixteenth International Conference. ACM Press, 2014. http://dx.doi.org/10.1145/2617848.2617861.

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Chin, Thoo Ai, Tan Meng Kiat, Hang See Pheng, and Lee Yoke Lai. "Enhancing Consumer Repurchase Intention towards Airbnb." In 2021 IEEE Technology & Engineering Management Conference - Europe (TEMSCON-EUR). IEEE, 2021. http://dx.doi.org/10.1109/temscon-eur52034.2021.9488602.

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Qibtiyah, Devira, Ratih Hurruyati, and Heny Hendrayati. "The Influence of Discount on Repurchase Intention." In 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020). Atlantis Press, 2021. http://dx.doi.org/10.2991/aebmr.k.210831.076.

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Tat, Huam Hon, Thoo Ai Chin, Choi Sang Long, Tan Liat Choon, and Norhayati Zakuan. "Online shopping convenience and repurchase intention of Mudah.my." In THE 6TH INTERNATIONAL CONFERENCE ON MANUFACTURING, OPTIMIZATION, INDUSTRIAL AND MATERIAL ENGINEERING : MOIME18. Author(s), 2018. http://dx.doi.org/10.1063/1.5080057.

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Utama, Rd Dian H., Vicky Astria Dewi, Agus Rahayu, and B. Lena Nuryanti. "Repurchase Intention Influenced Shopping Experience E-Commerce B2C." In 2nd Global Conference on Business, Management, and Entrepreneurship. SCITEPRESS - Science and Technology Publications, 2017. http://dx.doi.org/10.5220/0007116501580163.

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Chuang, Li-Wen, and Shu-Ping Chiu. "Analysis on Consumer’s Repurchase Intention of Online Shopping." In 2017 International Conference on Green Informatics (ICGI). IEEE, 2017. http://dx.doi.org/10.1109/icgi.2017.49.

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Chen, Li-Shan. "Application of Transaction Cost Theory on Repurchase Intention." In 2017 International Conference on Organizational Innovation (ICOI 2017). Atlantis Press, 2017. http://dx.doi.org/10.2991/icoi-17.2017.55.

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Razak, Nurhanan Syafiah Abdul, Junainah Mohd Mahdee, and Mohd Hanafi Azman Ong. "Does Repurchase Intention lead to successful Online Travel Agent?" In the 2019 5th International Conference. ACM Press, 2019. http://dx.doi.org/10.1145/3332324.3332336.

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