Academic literature on the topic 'Reputation Recovery'
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Journal articles on the topic "Reputation Recovery"
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Jinyoung, Hwang. "Crisis management and reputation recovery." World Journal of Advanced Research and Reviews 24, no. 2 (2024): 2104–15. https://doi.org/10.5281/zenodo.15106099.
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Through an examination of optimal methodologies and tactics in crisis management and reputation restoration, the objective of this study is to furnish pragmatic perspectives and principles that can be employed by organizations to construct and enhance their individual crisis response frameworks. The main aim of this study is to improve comprehension regarding the successful management of crises, the reduction of reputational harm, and the recovery process following unpleasant occurrences inside businesses. The primary objective of this study is to enhance the current knowledge base by consolidating crisis management and reputation recovery under a cohesive framework. The selected research design for this study employs a mixed-methods approach, integrating both quantitative and qualitative research methodologies. The research findings highlight a shared agreement across stakeholders about the utmost importance of crisis management and reputation recovery for firms. Transparency, ethical behavior, and social responsibility have also emerged as crucial components in the endeavor to restore confidence, credibility, and brand image subsequent to a disaster. Besides, the effective application of crisis management methods was found to be associated with good stakeholder views. In addition, when firms demonstrate successful crisis management by engaging in preemptive planning, responding rapidly, and maintaining transparent communication, stakeholders tend to develop a more positive perception of these organizations.
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Jinyoung Hwang. "Crisis management and reputation recovery." World Journal of Advanced Research and Reviews 24, no. 2 (2024): 2104–15. http://dx.doi.org/10.30574/wjarr.2024.24.2.3299.
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Through an examination of optimal methodologies and tactics in crisis management and reputation restoration, the objective of this study is to furnish pragmatic perspectives and principles that can be employed by organizations to construct and enhance their individual crisis response frameworks. The main aim of this study is to improve comprehension regarding the successful management of crises, the reduction of reputational harm, and the recovery process following unpleasant occurrences inside businesses. The primary objective of this study is to enhance the current knowledge base by consolidating crisis management and reputation recovery under a cohesive framework. The selected research design for this study employs a mixed-methods approach, integrating both quantitative and qualitative research methodologies. The research findings highlight a shared agreement across stakeholders about the utmost importance of crisis management and reputation recovery for firms. Transparency, ethical behavior, and social responsibility have also emerged as crucial components in the endeavor to restore confidence, credibility, and brand image subsequent to a disaster. Besides, the effective application of crisis management methods was found to be associated with good stakeholder views. In addition, when firms demonstrate successful crisis management by engaging in preemptive planning, responding rapidly, and maintaining transparent communication, stakeholders tend to develop a more positive perception of these organizations.
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Oftafiana, Triya, Rokhmat Subagiyo, Binti Nur Asiyah, and Fauzan. "Reputational Risk Management Strategies for Islamic Banking: Comparison of Bank Victoria Syariah and Bank Syariah Indonesia." International Journal of Islamic Economics 6, no. 02 (2024): 105–18. http://dx.doi.org/10.32332/ijie.v6i2.9417.
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Introduction: Reputation reflects a public perception of banking activities. The existence of reputation risks can affect the performance of the banking industry sector because they can lead to various other risks. In 2023, Bank Victoria Syariah and Bank Syariah Indonesia, as Islamic banking in Indonesia, experienced reputational risk and caused different impacts. Objective: This study aims to determine the reputation risk management strategies of Bank Victoria Syariah and Bank Syariah Indonesia in mitigating, managing, and controlling reputation risk and then compare them. Method: The research approach used is a comparative qualitative approach. The research data was obtained from risk management reports contained in the annual reports of Bank Victoria Syariah and Bank Syariah Indonesia in 2023. Result: The results showed that Bank Victoria Syariah and Bank Syariah Indonesia focus on monitoring risk exposure and handling customer complaints. Bank Victoria Syariah's reputation risk management strategy focuses more on risk mitigation measures and proper risk handling so that the company continues to grow healthy and perform well after the case. While Bank Syariah Indonesia focuses its reputation risk management strategy on mitigation actions and post-disaster reputation recovery (disaster recovery), its implementation has not been maximized, impacting the decline in BRIS shares. Implication: The results of this research are expected to provide an understanding to readers and be used as a material of consideration for financial institutions as a reference material in addressing reputational risks that threaten the main institutions of Sharia Banking
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Riswandi, Risky. "From Deception to Redemption: Analyzing Volkswagen’s Reputational Journey Post-Dieselgate." Open Access Indonesia Journal of Social Sciences 7, no. 6 (2024): 1814–26. http://dx.doi.org/10.37275/oaijss.v7i6.272.
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The Volkswagen emissions scandal, or "Dieselgate," inflicted a severe blow to the company's reputation and financial standing. This research paper explores Volkswagen's journey from deception to redemption, analyzing its strategies to rebuild trust and restore its brand image. The study employs a mixed-method approach, incorporating qualitative analysis of media coverage and corporate communications alongside a quantitative assessment of stock prices and consumer sentiment data. Findings reveal a complex reputational trajectory, starting with initial denial, progressing to a reluctant acceptance of responsibility, and culminating in proactive measures to regain stakeholder confidence. While Volkswagen has made notable strides in its recovery, the lingering impact of the scandal underscores the formidable challenge of repairing a tarnished reputation. In conclusion, this research provides valuable insights into crisis management, corporate social responsibility, and the dynamics of reputational recovery in the digital age, highlighting the importance of swift action, transparency, and a genuine commitment to change.
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Shi, Zhiguo, Jun Tu, Yuankai Li, and Junming Wei. "Modeling of Task Planning for Multirobot System Using Reputation Mechanism." Scientific World Journal 2014 (2014): 1–12. http://dx.doi.org/10.1155/2014/818701.
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Modeling of task planning for multirobot system is developed from two parts: task decomposition and task allocation. In the part of task decomposition, the conditions and processes of decomposition are elaborated. In the part of task allocation, the collaboration strategy, the framework of reputation mechanism, and three types of reputations are defined in detail, which include robot individual reputation, robot group reputation, and robot direct reputation. A time calibration function and a group calibration function are designed to improve the effectiveness of the proposed method and proved that they have the characteristics of time attenuation, historical experience related, and newly joined robot reward. Tasks attempt to be assigned to the robot with higher overall reputation, which can help to increase the success rate of the mandate implementation, thereby reducing the time of task recovery and redistribution. Player/Stage is used as the simulation platform, and three biped-robots are established as the experimental apparatus. The experimental results of task planning are compared with the other allocation methods. Simulation and experiment results illustrate the effectiveness of the proposed method for multi-robot collaboration system.
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Croce, Valeria. "Reputation and Image Recovery for the Tourism Industry." Journal of Tourism Futures 5, no. 3 (2019): 291–92. http://dx.doi.org/10.1108/jtf-09-2019-086.
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Blyznyuk, Tetyana, Valerii Shevchenko, Viktor Fedaka, and Vladyslav Tsiktor. "Sustainability and social responsibility of human resources as a global reputation trend for competitiveness." Ukrainian Journal of Applied Economics and Technology 2024, no. 3 (2024): 383–91. https://doi.org/10.36887/2415-8453-2024-3-69.
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The article examines the importance of the reputation trend in forming a competitive strategy and the influence of ethics and human resources business reputation on achieving sustainable development goals. The influence of the ethical principles of personnel management as a significant intangible asset on the economic efficiency of the enterprise, on competitiveness, investment attractiveness, financial stability, long-term partnership relations, and ecosystem restoration, is studied. External and internal factors influencing the formation of a business reputation are analyzed. It is substantiated that the formation of competitiveness takes place with the help of such factors as product quality, environmental friendliness of production, innovation, and sustainability of the business, as well as effective communication with the market, which requires an appropriate reputational strategy that will ensure an acceptable level of responsibility for product quality standards, social and environmental aspects of production. Compliance with moral and ethical norms is emphasized as a basis for the formation of the company’s reputational capital, which becomes an integral component of the sustainable strategy of a modern enterprise. Business reputation is a strategic resource that allows companies to stand out in the market, gain competitive advantages, and attract and retain customers. It contributes to capitalization growth, investment attractiveness, profitability, and preservation of ecosystems. A positive reputation helps to stabilize the market position in crisis periods and form the basis for strategic recovery. Competitive enterprises grow by the principles of social responsibility; management ensures sustainable development within the enterprise, takes responsibility for solving social problems, maintains the local ecosystem, eases the burden on the relevant state bodies, and establishes relationships with investors and potential consumers of goods and services. Business reputation adds to capitalization and is considered not only an intangible asset but also a strategic resource that affects building a strong team within the enterprise, attracting investment, retaining customers, and increasing employee loyalty. Keywords: competitiveness, social responsibility, business reputation, human potential, sustainable development, reputation capital, team building.
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Baliun, O. O., and S. B. Fiialka. "Reputation capital as the factor of competitive recovery of Ukrainian enterprises on the international market." Printing and Publishing 2, no. 76 (2018): 76–88. http://dx.doi.org/10.32403/0554-4866-2018-2-76-76-88.
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Phipson, Stephen. "A Brave New World." Manufacturing Management 2020, no. 7-8 (2020): 10. http://dx.doi.org/10.12968/s2514-9768(23)90329-7.
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SLYUSARENKO, Olena. "MEASURING TOOLS QUALITIES OF EDUCATIONAL ACTIVITIES IN THE CONTEXT OF ENSURING EFFICIENCY UNDER THE CONDITIONS OF THE STATE OF WAR AND POST-WAR RECONSTRUCTION OF THE COUNTRY." Cherkasy University Bulletin: Pedagogical Sciences, no. 2 (2023): 5–14. http://dx.doi.org/10.31651/2524-2660-2023-2-5-14.
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Summary. This article the determined that there are various mechanisms for assessing the quality of educa-tional activity of higher education institutions: accredita-tion, framework and rating, but university ratings are the most optimal mechanism for measuring the quality of educational activity in the context of ensuring its effec-tiveness. The indicators for measuring the quality of edu-cational activity used in the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG), the European Teaching Rankings (THE Europe Teaching Rankings) were analyzed the Shanghai Aca-demic Ranking of World Universities (Shanghai Ranking, ARWU), the Times Higher Education World University Rankings and the QS (Quacquarelli Symonds Ltd) World University Rankings, QS), national rating "TОР-200". According to the criteria of dominance of objective or subjective and result or reputation components, the main international university rankings can be ranked in the following order: (Shanghai Ranking) – objective, result; THE World University Rankings – objective-subjective, result-reputational; QS World University Rankings –sub-jective-objective, reputation-resultative; reputational andadvertising.The use of this approach to ensure the quality of edu-cational activity will improve the reputation of national universities in the world educational space, and in the modern conditions of war and in the period of post-war reconstruction, it will provide an opportunity to update and update educational programs, increase the im-portance of universities as a leading component of the socio-economic recovery of the country.
Dissertations / Theses on the topic "Reputation Recovery"
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Smart, Graeme. "The recovery of Frederic Leighton : the social and historical construction of an artistic reputation." Thesis, Keele University, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.443612.
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Liu, Fang-Ting, and 劉芳廷. "The Reputation-Recovery Effect of Corporate Social Responsibility Reports: Evidence from Taiwan." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/55echb.
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碩士<br>國立臺灣大學<br>會計學研究所<br>104<br>This study investigates the reputation-recovery effect of corporate social responsibility (CSR) reports in Taiwan. The reputation-recovery effect refers to the releasing of social responsibility report can effectively reduce the market negative reactions after companies had negative CSR events.
The sample firms are those issuing 2015 CSR reports in Taiwan. We find that the negative CSR-related news effects are positively associated with the cumulative abnormal returns surrounding the issuance of CSR reports after the news released. This implies that the subsequently disclosed CSR reports could recover the negative impact of negative news on a company’s reputation. Furthermore, the effects are more significant when the CSR reports are prepared mandatory, prepared following GRI4 and verified through an independent third-party.
Besides, we found that the reputation recovery effect was mainly from the disclosure of reviews and precautions of negative CSR events. The results imply that improvements after negative CSR events and neutral disclosure can help company recovery reputation, enhance corporate value.
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Wang, Wei-Cyuan, and 王偉權. "The Relationships Among Service Recovery, Perceived Justice, Satisfaction, and Repurchase Intention in Online Shopping- Reputation as Moderator." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/68937729516806757838.
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碩士<br>國立東華大學<br>企業管理學系<br>98<br>In recent years, during the time of economic depression, the market of online shopping is still growing up. Online shopping is appealing whatever at present or in the future. However, customers are unable to see the real products and communicate with the sellers like they do in the real world due to the limits of the internet. Along with other factors, it's hard to avoid service failures. Customer would have negative perception because service failures. How to resolve the service failure problems and take some right actions in time is important.
In this study, take three type of service actions and perceived justice include distributive justice、process justice and interaction justice, to exam how service recovery to effect customer satisfaction with the recovery, and take reputation as moderator. At last, further explore the relationship between satisfactions with recovery and repurchase intention.
Finding in this study:
1.Service recovery actions positively affect perceived justice.
2.Reputation moderate process justice and interaction justice.
3.Perceived justice positively affects satisfaction with the recovery.
4.Satisfaction with the recovery positively affects customer repurchase intention.
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Chen, Yu-Ren, and 陳昱妊. "The Influences of Service Recovery and Service Failure Attribution on Customer Satisfaction－Moderating Variable of Brand Reputation." Thesis, 2017. http://ndltd.ncl.edu.tw/handle/q9hajy.
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碩士<br>國立彰化師範大學<br>企業管理學系行銷與流通管理碩士班<br>105<br>Failures in service transactions are unavoidable. Each company need to know how service recoveries influence service failure attributions. Also, it’s important to know that the relationship between the brand reputation and the service failure attributions, especially in this competitive catering industry. Therefore, we examine the impacts of the brand reputation and the service recovery, social recovery and economic recovery, on service failure attributions.
What’s more, we also investigate that whether the brand reputation can moderate the relationship between service recovery and service failure attribution.
The findings suggest that service recoveries significantly influence the stability attribution. That is, when companies provide service recoveries, customers will attribute the cause of failure to be more stable. Also, the stability attribution is significant negative relatively to service recovery satisfaction and firm satisfaction. And for the brand reputation, the result shows that the brand reputation has an impact on controllability and stability attributions.
In sum, although it is impossible for companies to avoid service failures, they can influence service failure attributions through effective service recoveries, and even enhance customer satisfactions.
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Lin, Li-Ju, and 林麗如. "Service Recovery Satisfaction and Reputation on Service Failure and Service Recovery by Accounting and National Taxation Bureau-Case Study of Perceived Justice and Existing Relationship as Moderating Variable." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/91626715606032689715.
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碩士<br>中華大學<br>企業管理學系碩士班<br>102<br>In recent year, government implements “Total improvement of service quality scheme” and establisches ”Executive Yuan Service Quality Award” in order to promote administrative reform and strengthen civil service on the purpose to upgrade the service quality in all level. Changing with the time, government is no longer a public authority superior unit as in the past, however, it is an organization which serves first, citizen foremost.Consequently, the target which government trying to achieve is to form a benchmark of best service quality and to create high-quality administrative service. Therefore, satisfaction of citizen has become an important indicator of government policy.
The priority work of Nation taxation bureau is to levy the taxes for the country. However, it may cause discontent while government levies tax due to the different cognitive from both side. The tax law is complicated, therefore, accounting industry is regarded as bridge between nation taxation bureau and citizen in imposing national tax. Somehow, it is very difficult to reach zero error in the process of service delivery. Sound service recovery is not only to remain customer to stay with the accounting but also to enhance their loyalty, as a result, it is an important factor affecting customer’s value. (Kelley, Hoffman and Davis,1993) Hence, it is necessary to strengthen the accounting industry to understand and master of related service failure issue of national taxation bureau in the past. As a consequence, it allows the taxation work to run smoothly and to develop appropriate corresponding failure recovery method. This study is to review the existing relationship between accounting and national taxation bureau weather it would affect the interaction between service failure, service recovery, recovery satisfaction and reputation. Furthermore, the perceived justice of accounting industry is regarded as moderating variable. There is in total 266 copies of valid questionnaires. The result shows, (1) There is significant deviation when service failures resulting to service recovery. (2) There is also significant deviation when service recoveries resulting to recovery satisfaction. (3) There is significant deviation when service recovery satisfaction resulting to reputation. (4) There is moderating effect when perceived justice referring to service recovery and recovery satisfaction. (5) There isn’t moderating effect when existing relationship leading to recovery satisfaction and reputation.
Books on the topic "Reputation Recovery"
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Halliday, Richard. How should companies recover / manage their reputation when celebrity endorsement does not go to plan?. Oxford Brookes University, 2003.
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Kalahiki, Willene. From Crisis to Recovery : Strategic Planning for Response, Resilience, and Recovery: Reputation Recovery Plan. Independently Published, 2021.
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Walters, Gabby, and Judith Mair, eds. Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-3803.
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Via real life cases studies it contextualises the relevant theories on tourism, marketing and communication, and unpacks examples of best practice to illustrate how carefully managed response strategies can ensure the future survival of an organisation.
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Walters, Gabrielle, Judith Mair, and Gabby Walters. Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, Limited, 2019.
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Walters, Gabrielle, Judith Mair, and Gabby Walters. Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, Limited, 2019.
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Walters, Gabrielle, Judith Mair, and Gabby Walters. Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, Limited, 2019.
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Corporate Crisis Recovery: Managing Organizational Deviance, Reputation, and Risk. Palgrave Macmillan, 2024.
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Mabbun, Richard, and Julian Makas. Red Flags: Recognize and eliminate the risks in your RIA firm’s Disaster Recovery, IT Compliance, and Cyber Security processes to safeguard your reputation and client trust. Createspace Independent Publishing Platform, 2014.
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Wheeldon, Marianne. Debussyism, Anti-debussyism, Neoclassicism. Oxford University Press, 2018. http://dx.doi.org/10.1093/acprof:oso/9780190631222.003.0003.
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Chapter 3 considers the effects of the contingencies of music and cultural history on reputation. The arrival of new artists or aesthetic tendencies on the Parisian scene forced writers to reconsider the recent musical past and to reshape it in accordance with present-day concerns. Cocteau, Les Six, Stravinsky, and Schoenberg all had significant implications for Debussy’s posthumous reception as historical frameworks were revised to integrate or denigrate Debussy’s position vis-à-vis recent musical developments. Chapter 3 examines three musical currents of the 1920s—debussyism, anti-debussyism, and neoclassicism—all of which had a notable impact on the early formation of Debussy’s legacy. Whereas the postwar turn to anti-debussyism was undoubtedly harmful for the composer’s legacy, Chapter 3 considers how the development of neoclassicism over the course of the 1920s was ultimately beneficial for the first stages of its recovery.
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Clift, Ben. The Fund’s Fiscal Policy Views and the Politics of Austerity. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198813088.003.0005.
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This chapter drills down into IMF/advanced economy government interactions and Fund efforts to influence the international economic policy debate during the Great Recession. It situates Fund thinking within the wider politics of austerity, charting how the Fund’s post-crash views on fiscal policy efficacy and economic stabilization were increasingly at odds with other key European players. The IMF mobilized its knowledge bank and scientific reputation to correct what key Fund figures saw as mistaken premises of austerity policies. Notably, the IMF counselled against precipitate exit from stimulus, debunked the notion that fiscal consolidation is in itself ‘growth friendly’, underlined that fiscal consolidation can be self-defeating, and, as the recession drew on, advised further counter-cyclical fiscal policy interventions to support the recovery. The Fund’s empirically backed policy advice advocated a ‘less now, more later’ approach to consolidation by countries with fiscal space.
Book chapters on the topic "Reputation Recovery"
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Molavi, Homa. "The Role of UK Universities’ Reputation on Economic Recovery in the Crisis Time." In BUiD Doctoral Research Conference 2023. Springer Nature Switzerland, 2024. http://dx.doi.org/10.1007/978-3-031-56121-4_32.
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AbstractThis article discusses the role of university reputation in economic recovery, particularly in crisis situations. It highlights the importance of maintaining a good reputation for universities. Especially after Brexit, and during the covid pandemic, the burden of compensating the detrimental effects of existing from European Union has been on HE industries’ shoulder. However, the role of HE industry in helping UK to bolster up the economy has been ignored. However, ‘Regional Disparity’ could limit the impact of high-reputed universities.
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Walters, Gabby, and Judith Mair. "Theoretical foundations for the study of image and reputational management in tourism and hospitality." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4103.
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Risk and reputation recovery in tourism should not be viewed as independent or isolated from other discipline areas. Frameworks, processes and theories cited in studies that explore tourism crisis recovery often include those from service recovery, public relations (PR) and communication, marketing, branding and consumer psychology. Many of the contributed case studies in this book demonstrate the use and application of these concepts, all of which are introduced and explored in this chapter. This chapter is organised into five sections. First, an understanding of the psychology behind consumer behaviour in times of crises is important to organisations and destinations seeking to maintain or recover their reputation. This chapter then begins by exploring the consumer behaviour concepts commonly employed by those seeking to better understand the impact of crisis and disasters on tourist demand. Following this, the influence of the media on the formation of tourists’ image perceptions and subsequent behaviour is discussed. The next section discusses the role of marketing communications strategies and branding to the recovery process and in then we introduce the relationship between resilience and reputation and image recovery, a phenomena that features in two of our contributed cases yet remains understated in the current academic literature. The chapter concludes with a discussion on service recovery and its importance to image and reputation recovery within the tourism and hospitality sector.
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Harvey, William S. "Recovering From Reputation Damage." In Reputations At Stake. Oxford University PressOxford, 2023. http://dx.doi.org/10.1093/oso/9780192886521.003.0011.
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Abstract Reputation damage is common to us all. Drawing on an extreme case study of a research project on seventy white-collar inmates led by Navdeep Arora, we outline the stages of recovery from reputation loss. We show that the way individuals lose their reputation has an impact on their ability to recover. We find that while the literature has emphasized the importance of contribution reputation and character reputation, which are a function of how others perceive you based on your past actions, they do not capture contexts when others perceive you based on their assessment of your ability to provide value in the future, which we capture through the concept of contribution reputation. Surprisingly, despite the monumental difficulties inmates faced in coming to terms with their reputation loss, many recognized that their setbacks were an important turning point, triggering reflection and an opportunity for renewal and betterment.
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Fountain, Joanna, and Nicholas Cradock-Henry. "The road to recovery Reimagining Kaikoura after a natural disaster." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4123.
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It is widely recognized that tourist destinations are vulnerable to disruptions caused by natural disasters, and understanding tourism response and recovery to natural disasters is a critical topic of research internationally (Mair et al., 2016). Post-disaster recovery is defined as: “the development and implementation of strategies and actions to bring the destination back to a normal (pre-event) condition or an improved state” (Mair et al., 2016: 2). Recovery may commence immediately following a crisis or disaster, or can be delayed if a destination has been considerably damaged and residents and businesses profoundly affected. Scott et al. (2008) have suggested that the disaster recovery process contains three phases – recovery of damaged infrastructure, marketing responses (revolving around communication and recovery marketing), and adaptations to the new system. These phases may occur sequentially or simultaneously, with different stakeholder groups managing them (Mair et al., 2016).
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Miller, Rohan, and Gwyneth Howell. "Rubbish and reputation How unsustainable waste management impacts tourism." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4120.
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Tourism is recognised as having a two-way relationship with the environment (Halleux, 2017). On the positive side, many tourists are attracted to destinations to experience product attributes such as cultural heritage, flora and fauna, sea and sand. Implicitly, sustainability practices and maintaining the destination’s environmental integrity are critical to this form of tourism (Ecorys, 2013). On the darker side, however, it is recognised that tourism places significant pressure on a destination’s natural environment through pollution, ecosystem degradation and additional strain on natural resources (Weston et al., 2016). Thus, many tourist destinations have reputations that are intrinsically linked to their management of the environment and potentially negative product attributes that can impact on the environment (such as garbage, waste and sewage) (Inversini et al., 2009). In this context, Fombrun et al.’s (1999:72) definition that reputation is considered as “a perceptual representation of a company’s [or destination’s] past actions and future prospects that describes the firm’s overall appeal to all of its key constituents when compared with other leading rivals” is applied in this chapter.
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Liu-Lastres, Bingjie, and Amy M. Johnson. "Managing the reputation of cruise lines in times of crisis A review of current practices." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4102.
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Serving as both a luxury hotel and a traveling city, the cruise line industry acts as one of the fastest growing sectors within the tourism and hospitality industry. With a 62% growth in demand from 2005 to 2015, the cruise line industry expects to welcome 28 million global passengers on board (Cruise Line International Association [CLIA], 2018). According to CLIA (2018), the top five source markets of the global cruise industry are the United States (11.5 million passengers in 2016), China (2.1 million passengers in 2016), Germany (2 million passengers in 2016), United Kingdom (1.9 million passengers in 2016), and Australia (1.3 million passengers in 2016). Although the United States ranks as one of the most important markets for the cruise industry, the number of domestic cruise line companies remains relatively small, which is due to the necessity of obtaining substantial capital investment, and the intense competition (Ryschka et al., 2016). Within such a competitive market, reputation has become one of the key assets that cruise line companies cannot simply overlook (Weaver, 2005). Reputation refers to “the prestige or status of a product of service, as perceived by the purchaser, based on the image of the supplier” (Petrick, 2002:125). Reputation helps distinguish a particular brand from others as well as affecting peoples’ attitude, perceptions, and purchasing intentions (Petrick 2002, 2011; Weaver, 2005). The strong relationship between reputation and consumer decisions and behaviors has been well reported by numerous empirical studies, including both the general marketing literature (e.g. Olshavsky & Granbois, 1979) and the cruise tourism literature (e.g. Perick, 2002, 2011).
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Benjamin, Cassiopée, Dominic Lapointe, and Bruno Sarrasin. "Tourism and terrorism The determinants of destination resilience and the implications for destination image." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4097.
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Safety is essential in order for a destination to maintain and increase tourism activities (Gupta et al., 2010; Hall et al., 2004). In comparison, terrorist attacks are more likely to have negative effects on tourism than natural disasters (Sönmez et al., 1999). During the last decades, several terrorist acts have been committed in touristic cities of the North and South (including Boston, Istanbul, Manchester, New Delhi, New York, Paris, and Tunis). Security concerns and the threat of violence perpetrated by certain groups with radical political and religious demands do not only affect a destination’s image and reputation and individual decisions about whether to visit a given destination. They also influence the political and economic balance, which in turn affects the environment in which the tourism industry operates (Hall et al., 2004). While some destinations appear to be suffering the long-term consequences of terrorist attacks on their tourism industry (Liu and Pratt, 2017), others are successfully keeping their industry afloat and avoiding significant economic downturns (Gurtner, 2007; Putra and Hitchcock, 2006). We are therefore seeking to understand the reasons why some destinations manage to maintain their image and remain attractive to tourists despite terrorist acts and others struggle to overcome the consequences of such acts on their industry, even years after the fact.
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Sano, Kaede. "Reputation and image recovery from the Great East Japan Earthquake A long journey with high hopes." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4105.
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Tourism is considered one of the more important industries in the world, contributing economically to many countries’ development (Huang et al., 2008). The Japanese government has actively promoted inbound tourism since the launch of the ‘Visit Japan’ campaign in 2003, by implementing various policies, such as relaxing tourist visas, building a tourist-friendly environment, implementing a tax-free policy and so on. As a result, 28,691,073 international tourists visited Japan in 2017, compared to 5,211,725 in 2003 (JNTO, 2018a, 2018b). Undoubtedly, the booming tourism market brought a significant economic impact to Japan. According to data from the Japan Tourism Agency (JTA, 2017), the economic impact of tourism in 2015 amounted to 25.5 trillion Japanese yen (approximately USD 234 billion), and tourism accounted for four million jobs or 6.7% of nationwide employment (JTA, 2017). However, the tourism industry is also more fragmented and vulnerable to crises and disasters (Faulkner, 2001; Ritchie, 2004), and the industry often finds it difficult to rebound quickly from crises and disasters that have damaged the image of a destination (Cassedy, 1992). Although the number of international tourists to Japan has continually increased since 2003, the industry was greatly affected by the world-wide financial crisis in 2009 and the Great East Japan Earthquake (also called the 3.11 Earthquake and Tohoku Earthquake) in 2011.
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Lai, Po-Hsin, and Gabby Walters. "When two worlds collide Branding industrial destinations." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4106.
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Many parts of the world are increasingly faced with the pressure to accommodate activities of various, and at times, conflicting functions (Holmes, 2006; Lai et al., 2017; Woods 2012). Areas rich in natural resources are often not only conducive to the development of industrial activities, such as mining, energy development, and manufacturing. The natural and socio-economic landscapes they host may also be promoted as assets attractive to tourists seeking unique, authentic, and/or educational tourism experiences (Beer et al., 2017; de Sousa & Kastenholz, 2015; Frantál & Urbánková, 2017). Tourism has been commonly used as a tool to support economic development or regeneration in rural areas and industrial cities (Lane & Kastenholz, 2015; Petrzelka et al., 2006). When an area’s industrial activities are in decline and/or fall short in supporting its economy, tourism can provide a supplementary or alternative model to the existing industrial-based economy.
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Capriello, Antonella, and Simone Splendiani. "E communication in crisis communication Best practice for tourism destination management organizations." In Reputation and Image Recovery for the Tourism Industry. Goodfellow Publishers, 2019. http://dx.doi.org/10.23912/9781911396673-4114.
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The role of crisis communication is becoming increasingly important in disaster management, especially considering the impact that disasters can have on the image and reputation of tourist destinations. Although the literature has begun to focus on this topic in recent years, the greater number of natural disasters and the impact of new media communication tools, make this theme particularly interesting for further scholarly investigation. Developing an effective crisis communication strategy requires consideration of the role that local authorities, including destination management organizations (DMOs) play, the channels they use, and the content that should be included. Numerous authors have analyzed this issue from a chronological perspective in terms of the difference phases of a crisis starting from preparation and ending with recovery. However, a series of strategic requirements emerge alongside these phases for successful crisis management, including: - Cooperation with the media in providing information to the public; in particular, imparting a consistent message to all stakeholders to build credibility and preserve the image of organizations and destinations. - Preparedness and the capacity to plan an effective communication response to a crisis in advance, paying attention to the specific characteristics of each case. - The development of a public relations plan that creates a support network for the dissemination of communication across multiple channels facilitated by the web and Information Communications Technologies (ICTs).
Conference papers on the topic "Reputation Recovery"
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Hamza, Ameer, and Rakan M. Samman. "Material Selection and Process Control in Tail Gas Treating Unit (TGTU)." In CONFERENCE 2023. AMPP, 2023. https://doi.org/10.5006/c2023-19397.
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Abstract TGTU is one of the most versatile units in sulphur complex that will help in achieving sulphur recovery up to 99.9% and reduce the SO2 emission to the atmosphere. This units usually consist of various equipment and piping which are typically made in carbon steel and stainless-steel metallurgy. The material of construction made of carbon steel are seriously getting impacted due to unpredictable upset from the upstream unit (SRU-Sulphur Recovery Unit). This upset is uncontrollable and will result in various damages to the carbon steel components in the form of fouling, pitting, thinning and cracking damage mechanism. Upgradation of carbon steel to stainless steel material will be capable to withstand various upset and heavy unit loads. This unit requires proper control on various process parameters such as pH, Ammonia Concentration, Caustic Strength, Type of Water, Temperature, TSS, SO2, H2S and Iron to prevent any corrosion issues. The corrosion issues in this unit will results in various consequences subject to health, safety, environmental, economic impact, and damage to company assets including reputation. The units required high attention subject to material selection, cost optimization, in-service inspection methodology and control over operating process parameters. This paper will describe all the factors in details that will help in mitigating the corrosion challenges in TGTU and provides the cost comparison subject carbon steel versus stainless steel material in this application.
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Dubey, Meenakshi, P. S. Patheja, and Vijay Lokhande. "Reputation based trust allocation and fault node identification with data recovery in MANET." In 2015 International Conference on Computer, Communication and Control (IC4). IEEE, 2015. http://dx.doi.org/10.1109/ic4.2015.7375706.
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Komanovics, Adrienne. "HUNGARY AND THE LUXEMBOURG COURT: THE CJEU’S ROLE IN THE RULE OF LAW BATTLEFIELD." In The recovery of the EU and strengthening the ability to respond to new challenges – legal and economic aspects. Faculty of Law, Josip Juraj Strossmayer University of Osijek, 2022. http://dx.doi.org/10.25234/eclic/22413.
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After the introduction of the then Article F.1 TEU by the Amsterdam Treaty, later supplemented by the Nice Treaty, Hungary has earned the dubious reputation to be the first Member State against which an Article 7 TEU procedure has been triggered. While the predominantly political process is apparently stalled for the time being, the Court had to deal with various aspects of the deteriorating rule of law situation. Although forming part of an undeniably fragmented approach, the Court’s judgments nevertheless clearly attest the retrogressive developments in Hungary since 2010. The analysis of the Court’s jurisprudence is based on the qualitative measurement of the rule of law indicators drawn up by the Venice Commission of the Council of Europe. The identification of the cases pertinent to our investigation presents a challenge by itself as there is no label attached to a case dossier titled “rule of law”. In addition, several relevant cases deal with issues which prima facie do not have a bearing on this topic. Thus, e.g. the case relating to the radical lowering of the retirement age for Hungarian judges apparently revolves around age discrimination in the workplace while in fact these measures were politically motivated and had an adverse effect on judicial independence. The subject-matter of the cases identified so far range from the independence of the judiciary and regulatory bodies to the functioning of NGOs and higher education institutions; from the criminalisation of assistance for asylum seekers to the judicial challenge of the conditionality regulation. Most cases are infringement proceedings initiated by the European Commission but the Court was also turned upon through preliminary reference or actions for annulment. By analysing the submissions of the parties, the opinions of the Advocate General as well as the Court’s assessment thereof, the paper aims to evaluate the role of the Court: its potential and the limitations. While not denying the Court’s contribution to the provision of consistent responses against the systemic threats against EU values, there are various institutional and procedural constraints hampering the Court’s ability to secure compliance in the subject area.
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Quintero, E., J. Valdirio, J. Bastardo, V. Huerta, and H. Lorbes. "Strategy to Manage Mature Oilfields with Renewable Energies." In SPE Latin American and Caribbean Petroleum Engineering Conference. SPE, 2023. http://dx.doi.org/10.2118/213185-ms.
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Abstract In the case of the Venezuelan Maracaibo Lake Basin, the existence of mature represents a good opportunity to recover them using renewable energy, even worldwide exploration efforts become are almost inaccessible and environmentally sensitive places. Therefore, many companies have shifted his strategies to revitalize mature fields, increase their recovery factor and extend their life cycle. This study proposes an integrated approach to revitalize mature fields, but in a sustainable way. by incorporating renewable sources to supply part of the energy field consumption; thus, allowing monetizing more oil (usually used as fuel consumption), and improving asset management by implementing a production monitoring system (based on field automation and remote-control processes). The integrated approach to revitalize mature fields includes the following steps: Reserves management upon best practices recommended in PRMS 2018 and follow up based on performance and sustainability indicators.Artificial lift technologies to optimize production performance.Identification of potential opportunities to substitute fuel consumption with renewable energy sources; incorporated to production optimization, energy efficiency and remote monitoring programs.Implementation of energy transition programs focused on maximizing asset value and improving corporate reputation. It should be noted that Solar and Eolic energy sources were preliminarily identified as the best suited to contribute with revitalization of mature fields, by substituting in between 10 to 15% of fuel consumption; besides this, uncertainty in renewable energy supply, as well as "the state of the art" technologies to extend energy storage should be take into consideration for implementing energy transition programs. In addition, future applications of renewable energy sources in EOR projects may be further investigated considering the benefits in production performance and reservoir management.
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Iyer, Shivram Balasubramaniam, Sharifah Norliza Syed Salim, and Mashitah Jais. "Cost to Decarbonise." In ADIPEC. SPE, 2023. http://dx.doi.org/10.2118/216536-ms.
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Abstract Industrialization and economic growth has led to greenhouse gas emissions, primarily carbon dioxide (CO2), the major driver of climate change. As economies grow and industries expand, there may be a greater demand for energy, often met by burning fossil fuels. We are all seeing now how climate change is impacting us from rising temperatures, sea-level rise, and extreme weather events. Glaciers around the world are vanishing at an alarming rate. The disappearance of mountain glaciers is a visible manifestation of climate change. Glaciers in the Alps, Himalayas, Andes, and other mountain ranges have been shrinking, impacting freshwater availability, ecosystems, and water resources for downstream communities. The ongoing loss of glaciers threatens water supplies, hydropower generation, agriculture, and tourism in these regions. In July 2019, Greenland experienced an unprecedented ice melt event, with approximately 90% of the ice sheet experiencing surface melting. The melting of the Greenland Ice Sheet contributes to global sea-level rise and implications for regional climate patterns.[1] An iceberg in Disko Bay, near Ilulissat, Greenland. The massive Greenland ice sheet shed a record amount of ice in 2019, ending a brief period of more moderate ice loss. Credit: NASA/Saskia Madlene In Dec 2021, we in Malaysia were hit hard by heavy rainfall and widespread floods, resulting in deaths, evacuations and damages. The country suffered RM6.5 billion in losses and 54 deaths due to the once in a century rainfall event.[2][3] In retrospect, modernization and technological advancements is also leading to more energy efficient processes and adoption of cleaner energy sources. The energy landscape is rapidly evolving, with a greater emphasis on renewable energy sources, energy efficiency, and electrification. Consumers, businesses, and investors are increasingly seeking low-carbon alternatives to traditional fossil fuels. Oil and gas operators need to adapt to this shift in market preferences and investor expectations to remain competitive. One way is to actively decarbonize the current operations. In this way, operators can position themselves as responsible and forward-thinking companies, meeting market demands, transition to a lower-carbon energy mix and ensure their long-term viability in a changing energy market. We are seeing today, Governments worldwide implementing stricter regulations to reduce greenhouse gas emissions and combat climate change. Oil and gas operators need to adapt to these changing regulatory landscapes to ensure compliance and avoid penalties or potential restrictions on their operations. By embracing decarbonization strategies, such as reducing emissions and investing in cleaner technologies, operators can position themselves favourably within evolving regulatory frameworks. Demonstrating environmental responsibility and sustainability can enhance their reputation, build trust with stakeholders, and maintain a positive relationship with local communities and environmental organizations. Some of the approaches Oil and Gas Companies can implement in their strategies are on flaring and venting reductions, methane emission reduction, energy efficiency measures (Eg combining heat and power systems, or waste recovery), renewable energy integration, carbon capture, utilization and storage (CCUS), Research & Development of low carbon technologies, etc In summary, decarbonization is crucial for oil and gas operators to address climate change, comply with regulations, meet market demands, attract investment, diversify portfolios, and maintain a positive reputation. Embracing decarbonization efforts allows responsible operators to navigate the evolving energy landscape and position themselves for long-term success in a low-carbon future, thus contribute to global efforts to limit global warming and achieve climate targets. The objective in the end, by decarbonizing the economy and embracing sustainable development, societies can strive to achieve a balance between economic growth and environmental stewardship.
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Poltorak, A. S., and A. O. Ahafonov. "THE ECONOMIC ESSENCE OF CORPORATE SECURITY WITHIN THE SYSTEM OF SECURITY-ORIENTED MANAGEMENT OF BANKS IN UKRAINE." In FOOD SECURITY OF UKRAINE IN THE CONDITIONS OF POST-WAR RECOVERY: GLOBAL AND NATIONAL DIMENSIONS. MYKOLAIV NATIONAL AGRARIAN UNIVERSITY, 2025. https://doi.org/10.31521/978-617-7149-86-5-67.
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The economic essence of corporate security in the context of security-oriented management of commercial banks in Ukraine is revealed. The rationale for using the term "corporate security" as a comprehensive approach to ensuring the stability and efficiency of banking operations is substantiated, particularly in the face of contemporary challenges related to financial, informational, legal, operational, and reputational risks. Key directions for integrating the risk management system into the strategic and operational management of banks are identified, which will contribute to strengthening financial resilience, protecting assets, and adapting to a dynamic external environment.
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Zainal Abidin, Suzaini, Helmi Ngadiman, and Faizal Shahudin. "Salvage of Tilted Wellhead Platform During Drilling Operation; Removal and Relocation of the Wellhead Platform's Topside for Field Re-Development." In SPE Annual Technical Conference and Exhibition. SPE, 2022. http://dx.doi.org/10.2118/210046-ms.
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Abstract This paper describes the planning, offshore execution and technology involved in the intact salvage, removal, preservation and relocation of a Well Head Drilling Platform (WHP) which was tilted during drilling operation in the "X" field. The field development consists of a WHP tied back to a Floating, Production, Storage & Offloading (FPSO), anchored at 700 m away from the WHP. The oil field is located 110 km from shore and at water depth of 57 m. The Project Management Team (PMT) had completed the installation of the WHP, unfortunately mishap was happened when the WHP experienced tilting during drilling operation. The platform tilted/leaned two (2) degrees towards the drilling rig. The strategy adopted by the PMT was to rig down and move out the affected rig; immediately salvage the newly installed 1,300MT WHP's topside. The work was executed under the crisis management envelop with the aim to save the rig and platform from total loss i.e., to avoid the platform topples into the sea and subsequently hits the rig. The salvage operation employed unique processes, procedures, and technology to safe hold the tilted platform by Anchor Handling Tugs (AHTs) and pipelay barge; rig down and move out the drilling rig, reinstatement of lifting lug/pad eyes which had previously removed after completion of topside installation and finally removal of topside from the tilted jacket. The topside then transported to the fabrication yard, where there the topside had been preserved on the transportation barge for a period of five (5) months while waiting for the new jacket to be fabricated and installed. The re-development of the affected offshore facilities from the incident involved installation of new jacket at hundred fifty (150) meters away from the tilted jacket location, re-installation of the topside to the new installed 4-legged jacket, re-routing the previous installed infield pipelines (8" Liquid, 16" Wet Gas and 12’ Export Gas pipeline from FPSO) and tied-in to the new platform. The planning, innovation and execution has resulted in a significant cost containment and managed to avoid major disaster; subsequently safeguard Company's reputation. The salvage of the topside and rejuvenation of the pipelines have managed to avoid the reconstruction of the topside module which potentially could lead to non-cost recovery of huge amount of additional cost (in USD millions) and managed to avoid any Loss of Primary Containment (LOPC) by taken all the necessary precautions.
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Zainal Abidin, Suzaini. "Managing the Salvage, Removal, Preservation and Re-Installation of Tilted Wellhead Platform." In SPE Symposium: Decommissioning and Abandonment. SPE, 2021. http://dx.doi.org/10.2118/208486-ms.
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Abstract This paper describes the planning, offshore execution and technology involved in the intact salvage, removal, preservation and relocation of a Wellhead Drilling Platform (WHP) which was tilted during drilling operation in the "X" field. The field development plan consists of a WHP tied-back to a Floating, Production, Storage & Offloading (FPSO), anchored at 700 m away from the WHP. The oil field is located 110 km from shore and at water depth of 57 m. The Project Management Team (PMT) had completed the installation of the WHP, unfortunately mishap was happened when the WHP experienced tilting during drilling operation. The platform tilted/leaned two (2) degrees towards the drilling rig. The strategy adopted by the PMT was to rig-down and move out the affected rig; immediately salvage the newly installed 1,300MT WHP's topside. The work was executed under the crisis management envelop with the aim to save the rig and platform from total loss i.e., to avoid the platform topples into the sea and subsequently hits the rig. The salvage operation employed unique processes, procedures, and technology to safe hold the tilted platform by Anchor Handling Tugs (AHTs) and pipelay barge; rig-down and move out the drilling rig, reinstatement of lifting lug/pad eyes which had previously removed after completion of topside installation and finally removal of topside from the tilted jacket. The topside then transported to the fabrication yard, where there the topside had been preserved on the transportation barge for a period of five (5) months while waiting for the new jacket to be fabricated and installed. The re-development of the affected offshore facilities from the incident involved installation of new jacket at 150 m away from the tilted jacket location, re-installation of the topside to the new installed four (4) legged jacket, re-routing the previous installed infield pipelines (8" Liquid, 16" Wet Gas and 12’ Export Gas pipeline from FPSO) and tied-in to the new platform. The planning, innovation and execution has resulted in a significant cost containment and managed to avoid major disaster; subsequently safeguard Company's reputation. The salvage of the topside and rejuvenation of the pipelines have managed to avoid the reconstruction of the topside module which potentially could lead to non-cost recovery of huge amount of additional cost (in USD millions) and managed to avoid any Loss of Primary Containment (LOPC) by taken all the necessary precautions.
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Tomassoni, Rosella, Stefania Liburdi, and Annalisa Marsella. "THE ROLE OF WOMEN IN THE HISTORY OF ROMAN RELIGION: FROM VESTALE TO MADONNA." In 10th SWS International Scientific Conferences on ART and HUMANITIES - ISCAH 2023. SGEM WORLD SCIENCE, 2023. http://dx.doi.org/10.35603/sws.iscah.2023/fs06.07.
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Introduction: Within the concept of women in the archaic Roman era, the present paper will attempt a believable reconstruction of the passage of the vestal woman figure, subjected to the male �potestas� of the �pontfex maximus� in which Eros was sacrificed to the Civitas due to the blackmail of equal rights, to the recovery of the woman as an object of Christian contemplation. Objective and Method: The aim of this article, through the analysis of recognized sources, is to study the axiom according to which the Roman woman was considered equal to the man in society (for roles, reputation, legal capacity, and public image), only playing the religious role of vestal, which denied her femininity.Throughout history, male domination was revealed in all fields, still in the religious field, until the advent of Christianity which re-evaluated the woman through the figure of the Madonna, attributing to her the role of mother of the creator. Topic: The figure and role of women in ancient Rome did not disregard religion. In that period, the various female personalities could be identified in the figures of: matrons, prostitutes, commoners, vestals, all of which were characterized by enslavement to the particular patriarchal figure (pater, husband or pontifex). Only the vestal priestesses would seem to be excluded from the list of figures subject to male protagonists. The woman, considered tender and soft (�mollis, �mulier�, the most fragile) was completely excluded from important roles in Roman society.The juridical position of the Roman woman is obtained in the law of the XII tables (451-450 BC): "Feminas, etsi perfectae aetatis sint, in tutela esse, exceptis virginibus Vestalibus" - "The women are all to be under protection, although they are adults, except the Vestal virgins". Vestal women could juridically act like a man only if subjected to the temple of the goddess Vesta; in a psychoanalytic analysis, therefore, the counterpart was the renunciation of femininity, which was imposed by the thirty-year chastity they had to abide by. Throughout history, male domination was revealed in all fields, still in the religious field, until the advent of Christianity which re-evaluated the woman through the figure of the Madonna, attributing to her the role of mother of the creator. Conclusion: In conclusion, with this article, we will analyse how the Roman religions (polytheistic and monotheistic) have contributed, throughout history, to subjecting women to male domination and to attributing a negative and sinful image to them, until the advent of Christianity. The psychologist feels the need to address a question: what of this primordial essence of the feminine scares the man of every age?
Reports on the topic "Reputation Recovery"
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Georgalakis, James, Saira Ahmed, Vaqar Ahmed, et al. Stories of Change: Covid-19 Responses for Equity. Institute of Development Studies, 2023. http://dx.doi.org/10.19088/core.2023.018.
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Covid-19 Responses for Equity (CORE) was a three-year, CA$25m rapid research initiative that brought together 20 research projects to understand the socioeconomic impacts of the pandemic, improve existing responses, and generate better policy options for recovery. The research, funded by the Canadian International Development Research Centre (IDRC), took place across 42 countries in Africa, Asia, Latin America and the Middle East. The Institute of Development Studies (IDS) supported CORE to maximise the learning generated across the research portfolio and deepen engagement with governments, civil society, and the scientific community. This publication celebrates the impact of that research, and highlights Stories of Change from seven of the CORE projects that successfully influenced policy, practice, and understandings of the crisis. Collectively, these individual case studies provide a narrative about the nature of research impact in emergencies and the implications for the design and delivery of future rapid response research initiatives. There are clear lessons around the importance of organisational reputation, and the value of co-designing research with decision makers whilst simultaneously taking a critical position. Every story here emphasises the need to understand political context and to explore the trade-offs between research rigour and the timeliness of evidence. Above all, they illustrate the value of flexible funding arrangements that enable local teams to respond to fast-moving crises. These stories demonstrate unequivocally the value of locally led research responses to emergencies with the right international flow of resources and support. CORE’s research teams were well-placed to bring together communities, civil society organisations, and governments to create a space for vulnerable and marginalised groups to discuss their lived experiences of the pandemic and bring these perspectives into policy conversations. Their success hinged on their hyper-local knowledge and their unswerving focus on providing real-time evidence to advocate for the wellbeing of affected communities.