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1

Litrides, Carol A. Restaurant service: Beyond the basics. Wiley, 1994.

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2

Edwards-Jones, Imogen. Restaurant Babylon. Clipper Large Print, 2014.

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3

Mill, Robert Christie. Restaurant management: Customers, operations, and employees. Prentice Hall, 1998.

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4

Drummond, Karen Eich. The restaurant training program. J. Wiley, 1992.

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5

S, Jones Barbara. Helping employees grow: A guide for restaurant managers. Chain Store Pub., 1987.

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6

), National Restaurant Association (U S. Model position descriptions for the restaurant industry. National Restaurant Association, 2000.

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7

Dept, National Restaurant Association (U S. ). Research. Business culture's impact on restaurant performance. The Association, 1995.

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8

Sasaki, Noriko. Heaven?: Hebun : gokuraku resutoran. Shōgakkan, 2003.

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9

Sasaki, Noriko. Tian guo can guan: You xiao you lei de can ting wu yu. Dong li chu ban she you xian gong si, 2001.

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10

Sasaki, Noriko. Tian guo can guan: You xiao you lei de can ting wu yu. Dong li chu ban she you xian gong si, 2002.

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11

Sasaki, Noriko. Heaven?: Hebun : gokuraku resutoran. Shōgakkan, 2002.

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12

Sasaki, Noriko. Heaven?: Hebun : gokuraku resutoran. Shōgakkan, 2003.

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13

Martin, William B. The restaurant server's guide to quality customer service. Crisp Publications, 1987.

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14

Papianou, Alex C. Tolia's: An irreverent nostalgic look back at working in my uncle's restaurant in Woonsocket, RI, in the 1940s and 50s. Rea-Craft Press, 2009.

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15

Sasaki, Noriko. Heaven? =: Hebun : gokuraku resutoran. Shōgakkan, 2000.

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16

Sasaki, Noriko. Heaven? =: Hebun : gokuraku resutoran. Shōgakkan, 2001.

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17

Sasaki, Noriko. Heaven? =: Hebun : gokuraku resutoran. Shōgakkan, 2002.

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18

Misumi, Shizu. Hikage Chaya monogatari: Shizujo oboegaki. Kamakura Shunjūsha, 1991.

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19

National Restaurant Association (U.S.), ed. Building excellence: Selecting, motivating and retaining a professional foodservice staff : selected articles from NRA news. National Restaurant Association, 1986.

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20

1948-, McKinney Anne, ed. Real-resumes for restaurant food service & hotel jobs: --including real resumes used to change careers and transfer skills to other industries. PREP Pub., 2002.

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21

Lindenblatt, Elaine Freed. Stop at the Red Apple: The restaurant on Route 17. Excelsior Editions/State University of New York Press, 2014.

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22

Office, General Accounting. [Financial audit of Service America's 1989 and 1990 operation of the House restaurant system]. The Office, 1992.

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23

Miller, Stephen G. Protecting restaurant profits: Managing security. Chain Store Pub. Corp., 1988.

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24

Sanʻʺ, Khaṅʻ Moṅʻ. English speaking for hotel =: Huitayʻ suṃʺ ʼAṅgalipʻ ca kāʺ pro. Sanʻʺ Cā pe, 1995.

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25

Geis, Patricia. Néstor Tellini. Combel Editorial, 2003.

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26

Sufʹi︠a︡nova, N. F. Russko-bashkirskiĭ slovarʹ-spravochnik: Dli︠a︡ rabotnikov torgovli i obshchestvennogo pitanii︠a︡. Kitap, 2005.

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27

Maggie, Black. In the twilight zone: Child workers in the hotel, tourism, and catering industry. International Labour Office, 1995.

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28

McCartney, Wilf. Dare to be a Daniel!: A history of one of Britains [sic] earliest syndicalist unions : 38 strikes fought, 38 won! : the life and struggles of an agitator and the fight to free the catering slaves of the West End of London (1910-1914). Kate Sharpley Library, 1992.

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29

Durst, Anneliese. Bedienen zwischen dienen und verdienen: Eine berufssoziologische empirische Untersuchung zur Dienstleistungsarbeit im Gastgewerbe. Kleine Verlag, 1993.

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30

Southwick, Teresa. And then he kissed me. Silhouette Books, 1999.

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31

Shaw, Mick. Beating the check: How to eat without paying. Loompanics Unlimited, 2000.

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32

Raspadori, Paolo. Ospitare, servire, ristorare: Storia dei lavoratori di alberghi e ristoranti in Italia dalla fine dell'Ottocento alla metà del Novecento. Rubbettino, 2014.

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33

Moura, Luanda de. Todos ao restaurante: 20 anos de SINDBAST. Dona Joana Arte e Mídia, 2006.

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34

Krueger, Alan B. Ownership, agency and wages: An examination of franchising in the fast food industry. National Bureau of Economic Research, 1990.

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35

Restaurant management: Customers, operations, and employees. 2nd ed. Prentice Hall, 2001.

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36

Restaurant management: Customers, operations, and employees. 3rd ed. Pearson, Prentice Hall, 2007.

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37

Mill, Robert Christe. Restaurant Management: Customers, Operations, and Employees. Prentice Hall, 1997.

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38

Mill, Robert Christe. Restaurant Management: Customers, Operations, and Employees. Prentice Hall, 1997.

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39

Rosheim, Ed. Survival English for spanish Speaking Restaurant Employees. Independent Publisher, 2006.

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40

Jones, Barbera. Helping Employees Grow; Guide for Restaurant Managers. Lebhar-Friedman Books, 1988.

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41

Mill, Robert Christie. Restaurant Management: Customers, Operations and Employees (2nd Edition). 2nd ed. Prentice Hall, 2000.

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42

Mill, Robert Christie. Restaurant Management: Customers, Operations, and Employees (3rd Edition). Prentice Hall, 2006.

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43

Mill, Robert Christie. Restaurant Management: Customers, Operations, and Employees (3rd Edition). 3rd ed. Prentice Hall, 2006.

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44

Mill, Robert Christie. Restaurant Management: Customers, Operations and Employees (2nd Edition). Prentice Hall, 2000.

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45

Training foodservice employees: A guide to profitable training techniques. Van Nostrand Reinhold, 1988.

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46

Behind the Scenes in a Restaurant: A Study of 1017 Women Restaurant Employees. Creative Media Partners, LLC, 2023.

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47

Fine, Gary Alan. Kitchens: The Culture of Restaurant Work. University of California Press, 2008.

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48

Fine, Gary Alan. Kitchens: The Culture of Restaurant Work. University of California Press, 2008.

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49

Abend, Lisa. Sorcerer's Apprentices: A Season in the Kitchen at Ferran Adrià's ElBulli. Free Press, 2011.

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50

Abend, Lisa. Sorcerer's Apprentices: A Season at el Bulli. Simon & Schuster, Limited, 2011.

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