Academic literature on the topic 'Retail banking business'

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Journal articles on the topic "Retail banking business"

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Valenzuela, Fredy. "Switching barriers used to retain retail banking customers." Management Research Review 33, no. 7 (2010): 749–66. http://dx.doi.org/10.1108/01409171011055825.

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Harkusha, Yuliya, and Victoria Marushevska. "DEVELOPMENT OF RETAIL BANKING BUSINESS IN UKRAINE." Scientific Bulletin of the Odessa National Economic University 5-6, no. 294-295 (2022): 15–20. http://dx.doi.org/10.32680/2409-9260-2022-5-6-294-295-15-20.

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Journal, IJSREM. "A Study on Significance of Security Management in Retail Banking." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 10 (2024): 1–7. http://dx.doi.org/10.55041/ijsrem37923.

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Security management is a critical aspect of retail banking, ensuring the protection of customer data, financial transactions, and physical assets. This study aims to investigate the significance of security management in retail banking, examining its impact on customer trust, operational efficiency, and overall business success. By analyzing existing literature and conducting empirical research, this study seeks to identify the key security challenges faced by retail banks and explore effective strategies for mitigating risks and ensuring a secure banking environment. Keywords— Security manage
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DR, BHADRAPPA HARALAYYA. "TOP 5 PRIORITIES THAT WILL SHAPE THE FUTURE OF RETAIL BANKING INDUSTRY IN INDIA." Journal of Advanced Research in HR and Organizational Management ISSN: 2454-3268 8, no. 1&2 (2021): 17–18. https://doi.org/10.5281/zenodo.5017878.

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Retail banking refers to the delivery of financial services by a bank to individual customers rather than to corporate clients, companies, or other banks. The main retail banking products include savings and transaction accounts, mortgages, personal loans, debit cards, and credit cards. India experienced a surge in retail banking after introducing financial sector reforms in 1992. The retail banking industry in India has fast emerged as one of the major contributors to the overall growth of the banking sector in the recent past. In the current business environment, the Indian banking industry
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Ramdani, Boumediene, Ben Rothwell, and Elias Boukrami. "Open Banking: The Emergence of New Digital Business Models." International Journal of Innovation and Technology Management 17, no. 05 (2020): 2050033. http://dx.doi.org/10.1142/s0219877020500339.

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Open banking has recently been advanced as a measure to foster competition and innovation in the retail banking sector. Since its introduction in the UK, a number of banks have created new digital business models (BMs) that offer individuals and businesses access to more personalized financial services. Yet, it is still unclear what new entrants (smaller and newer banks) have done to potentially disrupt incumbents (larger and well-established banks). To shed light on the innovations in BMs that have been initiated by digital banks to move away from traditional retail banking BM, seven digital
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Ms., Gagan Deep Chadha, Ritika Moolchandani Dr., and Bimal Jaiswal Dr. "Impact of Globalization on Retail Banking Services." International Journal of Trend in Scientific Research and Development 2, no. 4 (2018): 1289–95. https://doi.org/10.31142/ijtsrd14180.

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The banking system is central to India's economy. Banks are contributing significantly in the growth and development of economy. However, banking sector in India is currently passing through an exciting and challenging phase. Though, India Banking System registered tremendous growth and reforms were introduced to improve the performance and efficiency in banking system. The reform measures have brought about sweeping changes in banking sector. The economic reforms have also generated new and powerful customers and new mix up players - public, private and foreign banks. The expectations of
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Chen, Jiayu. "Transformation of Retail Banking with the Internet Finance Disruption." Highlights in Business, Economics and Management 15 (June 28, 2023): 162–68. http://dx.doi.org/10.54097/hbem.v15i.9335.

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The emergence of new technologies, such as the Internet and big data, has brought about significant changes in people's daily consumption and investment habits. This has led to the rise of Internet finance, which has penetrated into all aspects of life, including the retail business of banks. However, the COVID-19 epidemic has dealt a severe blow to the physical industry, including the retail business of banks. This paper examines the impact of the COVID-19 epidemic on the retail business of banks and explores how commercial banks can take advantage of the opportunities presented by the curren
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Smith, Alan D. "Internet retail banking." Information Management & Computer Security 17, no. 2 (2009): 127–50. http://dx.doi.org/10.1108/09685220910964009.

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Ahmed, Jashim Uddin, and Asma Ahmed. "Agrani Doer Banking: Agent Banking Business in Bangladesh." Business Perspectives and Research 6, no. 2 (2018): 154–64. http://dx.doi.org/10.1177/2278533718765532.

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Agent banking involves the provision of banking services through non-conventional means such as retail outlets with the use of technology. In developing countries, such as Bangladesh, agent banking acts as a medium between the rural unbanked majorities and banking services that they would otherwise not have access to. The case analyzes how innovation in the banking sector can aid poor people to gain access to financial institutions through the Agrani Doer banking business model. It elaborates on the rules and regulations of agent banking and how the first state bank of Bangladesh, Agrani Bank,
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Sloboda, Larysa, Nataliia Dunas, and Andrzej Limański. "Contemporary challenges and risks of retail banking development in Ukraine." Banks and Bank Systems 13, no. 1 (2018): 88–97. http://dx.doi.org/10.21511/bbs.13(1).2018.09.

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Retail banking is an essential part of the financial services, accounting for a large part of all banking revenues and capital raising. This business line is designing the vital sphere to apply the adequate decision making approach for customer engagement, sustain profitability and increase competitive advantages. The modern trends in retail banking globally are based on digital innovations, bionic transformation and new regulatory issues. Ukrainian banks have also taken the first step to apply on-line platforms and cashless methods in banking. However, problems occur in the implementation of
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Dissertations / Theses on the topic "Retail banking business"

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Wong, Yuk Lan. "Business excellence model for retail banking." Thesis, Sheffield Hallam University, 2000. http://shura.shu.ac.uk/3826/.

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Creating customer value and building stockholder value are the cornerstones for excellence in any business endeavour. In an under-developed economy, financial institutions may accomplish these objectives through a customer focus strategy and implementation of some quality management principles. However, with the increasing accessibility to new technologies and intensified competition, managers have been alerted and become more aware of the fact that achieving excellence is made even more difficult - financial institutions must now do much more to excel in the competitive retail banking environ
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Lee, Siu-fung Stephen. "Strategic analysis of retail banking business in Hong Kong /." Hong Kong : University of Hong Kong, 1995. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17095281.

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Lee, Siu-fung Stephen, and 李兆豐. "Strategic analysis of retail banking business in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1995. http://hub.hku.hk/bib/B31266630.

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Carlwe, Alfred, and Oscar Kylberg. "Customer experience in retail banking : A swedish study." Thesis, Karlstads universitet, Handelshögskolan (from 2013), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-80774.

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Customer experience has become more difficult for companies to control with the expanding number of touch points that the companies must be aware off. One of the major reasons behind the expanding number of touch points has been digitalization. The financial sector is not excluded from this change. With the digitalization continuously improving and new financial technology (fintech) being developed, things might have changed. For example, bank offices and employees have been viewed as important in earlier studies, but has this changed? What is important and affects the customer experience in t
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Dupont, Dorthe HÃ¥hr. "Effective Strategies for Transformational Teams in the Danish Retail Banking Sector." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3764.

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Successful transformation projects in the retail banking industry focusing on improving customer experiences have yielded a verified increase in earnings per employee. The purpose of this single case study was to reveal the strategies used by transformational team managers to ensure improved customer experiences. The stakeholder theory was used as the theoretical framework to analyze the interplay between the project team and the base organization during the process of improving customer experiences. The population consisted of 6 managers of transformational teams in the Danish retail banking
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Drotskie, Adri. "Customer experience as the strategic differentiator in retail banking." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1373.

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McConchie, Douglas R. "Patterns of strategic control : an investigation of British, French and German retail banking practice." Thesis, Loughborough University, 1998. https://dspace.lboro.ac.uk/2134/32249.

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This study provides detailed evidence as to the current state of strategic control in European retail banking. In so doing, it also provides an unique insight into the rigour of the strategic management of the banks investigated.
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Купрієнко, О. В. "Тенденція розвитку роздрібного бізнесу в сучасній банківській системі". Thesis, Українська академія банківської справи Національного банку України, 2010. http://essuir.sumdu.edu.ua/handle/123456789/61478.

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Роздрібний бізнес – новий тип організації банківської діяльності, що спирається на клієнторієнтовану інноваційну стратегію банків та охоплює сегмент клієнтів рітейлу (фізичних осіб, СПД і незначну час- тину юридичних осіб). Сучасна ситуація в діяльності фінансового ринку характеризується значним перерозподілом у банківському секторі, по- силенням процесу жорсткої конкуренції, продовженням зниження чи- стої процентної маржі банківських операцій, посиленням контролю з боку НБУ, зміною стратегій банків у просуванні на фінансовому ринку і підвищенні прибутковості діяльності.
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Марушевська, В. В. "Управління роздрібним бізнесом банків України". Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Marushevska.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче<br>У дослідженні розглянуто процес управління роздрібним бізнесом банків України. Досліджено теоретичні основи роздрібного банківського бізнесу; визначено особливості банківського ритейлу; проаналізовано сучасний стан роздрібних банківських послуг; досліджено стан депозитного ринку в сфері обслуговування фізичних осіб; розглянуто діяльність АТ «Південний» на ринку роздрібних банківських послуг; визначено проблеми управління роздрібним бізнесом банків; здійснено аналіз факторів, що впливають на банкі
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Iu, Cheok Vo. "A critical evaluation on the overall performance of the retail banking industry : a strategic analysis." Thesis, University of Macau, 1997. http://umaclib3.umac.mo/record=b1636230.

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Books on the topic "Retail banking business"

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Carles, Maixé Altés Joan, ed. Technological innovation in retail finance: International historical perspectives. Routledge, 2011.

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Dave, Randall, and Rouncefield Mark, eds. Organisational change and retail finance: An ethnographic perspective. Routledge, 2000.

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Dave, Randall, and Rouncefield Mark, eds. Organisational change and retail finance: An ethnographic perspective. Routledge, 2000.

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McClurg, Rory. An assessment of how counter processes in retail banking in Ireland may be improved through business process re-engineering. The Author], 1995.

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Zubik, M. I. Bezpeka pidpryi︠e︡mnyt︠s︡ʹkoï dii︠a︡lʹnosti: Normatyvno-pravovi dokumenty komert︠s︡iĭnoho pidpryi︠e︡mstva, banku. Istyna, 2004.

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Gavrilov, Leonid. Information technologies in commerce. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1085795.

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The textbook discusses the technologies of the digital economy in commerce: visualization systems, virtual and mixed reality technologies, risk management, budgeting and planning, service-oriented enterprise architecture. The use of intelligent information systems in the work of the enterprise and for forecasting sales, scoring, combating fraud in the banking sector and trade; wireless information networks of 4G and 5G standards, Internet of Things networks, mobile technologies in the work of retail and wholesale enterprises is shown.&#x0D; Meets the requirements of the federal state education
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Benton, Lauren A. Employee training and U.S. competitiveness: Lessons for the 1990s. Routledge, Taylor & Francis Group, 2018.

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New Jersey. Legislature. Joint Legislative Committee on Economic Recovery. Committee meeting of Joint Legislative Committee on Economic Recovery: The state's ability to retain and attract business. The Committee, 1993.

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Ltd, Essvale Corporation. Business Knowledge for It in Retail Banking. Books on Demand GmbH, 2008.

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Croxford, Hugh, Frank Abramson, and Alex Jablonowski. Art of Better Retail Banking: Supportable Predictions on the Future of Retail Banking. Wiley & Sons, Incorporated, John, 2010.

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Book chapters on the topic "Retail banking business"

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Omarini, Anna. "Business Transformation, Strategy, and Organization: The Issue is in the Execution." In Retail Banking. Palgrave Macmillan UK, 2015. http://dx.doi.org/10.1057/9781137392558_6.

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Rüst, Lukas. "Business-IT-Alignment—Möglichkeiten und Ideen." In Retail Banking im Informationszeitalter. Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-56063-7_11.

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Hugentobler, Christoph, Nikolaus Lehmann, and Susanne Leist. "Der Business Bus als Enabler neuer Geschäftsmodelle." In Retail Banking im Informationszeitalter. Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-56063-7_20.

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Moser, Ulrich. "Der Business Bus als generelles Intra- und Inter-Enterprise Kollaborationskonzept." In Retail Banking im Informationszeitalter. Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-56063-7_21.

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Bendzulla, Matthias. "Der Business Bus für kundennahe Geschäftsanbahnung und Abwicklung im Verbund der Sparkassen-Finanzgruppe." In Retail Banking im Informationszeitalter. Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-56063-7_22.

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Andari, Eni, Titop Dwiwinarno, and Wakhid Anwar. "Satisfaction as a Mediation in the Relationship Between Service Quality and Price Perception to Customer Loyalty in Bantul Retail Store." In Proceedings of the International Conference on Business, Accounting, Banking, and Economics (ICBABE 2022). Atlantis Press International BV, 2023. http://dx.doi.org/10.2991/978-94-6463-154-8_20.

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Goodell, Geoff, D. R. Toliver, and Hazem Danny Nakib. "A Scalable Architecture for Electronic Payments." In Financial Cryptography and Data Security. FC 2022 International Workshops. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-32415-4_38.

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AbstractWe present a scalable architecture for electronic retail payments via central bank digital currency and offer a solution to the perceived conflict between robust regulatory oversight and consumer affordances such as privacy and control. Our architecture combines existing work in payment systems and digital currency with a new approach to digital asset design for managing unforgeable, stateful, and oblivious assets without relying on either a central authority or a monolithic consensus system. Regulated financial institutions have a role in every transaction, and the consumer affordance
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Hunter, Larry W. "Transforming Retail Banking." In Employment Practices and Business Strategy. Oxford University PressNew York, NY, 1999. http://dx.doi.org/10.1093/oso/9780195128598.003.0006.

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Abstract A substantial segment of the American work force may be facing a future of “lousy jobs.” The essays collected in Burt less (1990), for example, suggest that workers with high levels of education and sought-after skills face excellent opportunities, but that prospects for workers with high school educations or less are bleak. Employers seem increasingly to be constructing jobs for low-skilled workers that offer low wages and benefits, minimal training, and little opportunity for advancement.
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"Business Risk in Banking." In Managing Risks in Commercial and Retail Banking. John Wiley & Sons, Inc., 2015. http://dx.doi.org/10.1002/9781119199250.ch1.

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Holowczak, Richard. "E-Commerce in the Financial Services Industry." In Managing Business with Electronic Commerce. IGI Global, 2002. http://dx.doi.org/10.4018/978-1-930708-12-9.ch010.

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The financial services industry consists of retail financial services such as retail banking, consumer lending and mortgage banking, insurance (life, health, property) and financial markets. Each of these sectors has seen tremendous growth in the services and products delivered over public internetworks such as the Internet. The recent signing into law (November 1999) of the Gramm-Leach-Bliley Act in the U.S. has enabled firms such as retail banks to provide an unprecedented array of financial services. As competition within the industry increases, firms of all sizes are looking to achieve com
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Conference papers on the topic "Retail banking business"

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Vivekanandan, L., and VSD Jayasena. "Link between the expectations of retail banking customer and electronic banking solutions." In 2011 International Summer Conference of Asia Pacific Business Innovation and Technology Management (APBITM). IEEE, 2011. http://dx.doi.org/10.1109/apbitm.2011.5996328.

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Demiriz, Ayhan, and Betul Ekizoglu. "Using location aware business rules for preventing retail banking frauds." In 2015 First International Conference on Anti-Cybercrime (ICACC). IEEE, 2015. http://dx.doi.org/10.1109/anti-cybercrime.2015.7351936.

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Titko, Jelena, and Natalja Lace. "Performance measures for a business unit in Latvian retail banking." In The 6th International Scientific Conference "Business and Management 2010". Vilnius Gediminas Technical University Publishing House Technika, 2010. http://dx.doi.org/10.3846/bm.2010.035.

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RAICU, Irina, Nicolas BOITOUT, Razvan BOLOGA, and Mihai George STURZA. "WORD EMBEDDINGS IN ROMANIAN FOR THE RETAIL BANKING DOMAIN." In 19th International Conference on INFORMATICS in ECONOMY. Education, Research and Business Technologies. Bucharest University of Economic Studies Press, 2020. http://dx.doi.org/10.24818/ie2020.04.06.

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"“THE RIGHT TIME” - SOCIAL TIME PERSPECTIVE FOR DEVELOPING RETAIL BANKING SERVICES ONLINE." In International Conference on e-Business. SciTePress - Science and and Technology Publications, 2009. http://dx.doi.org/10.5220/0002190402090214.

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Al-Hawari, Mohammad A. "WHICH DOES DRIVE SWITCHING COSTS IN RETAIL BANKING INDUSTRY; OPENNESS TO EXPERIENCE OR SERVICES QUALITY?" In 3rd Business & Management Conference, Lisbon. International Institute of Social and Economic Sciences, 2016. http://dx.doi.org/10.20472/bmc.2016.003.001.

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"Customer Relationship Management Processes in Retail Banking - Best Practice and Business Value Evaluation." In 2009 42nd Hawaii International Conference on System Sciences. IEEE, 2009. http://dx.doi.org/10.1109/hicss.2009.139.

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Wagner, H., D. Beimborn, J. Franke, and T. Weitzel. "IT Business Alignment and IT Usage in Operational Processes: A Retail Banking Case." In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06). IEEE, 2006. http://dx.doi.org/10.1109/hicss.2006.233.

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Shoolapani, B., and P. Jinka. "Virtual Simulation and Augmented Interfaces for Business Models with Focus on Banking and Retail." In 2011 IEEE 4th International Conference on Utility and Cloud Computing (UCC 2011). IEEE, 2011. http://dx.doi.org/10.1109/ucc.2011.77.

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Ikhsan, Ridho, and Hartiwi Prabowo. "Behavioral Intentions as an Impact of Customer Satisfaction In Retail Banking." In Proceedings of the 1st International Conference on Economics, Management, Accounting and Business, ICEMAB 2018, 8-9 October 2018, Medan, North Sumatra, Indonesia. EAI, 2019. http://dx.doi.org/10.4108/eai.8-10-2018.2288741.

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Reports on the topic "Retail banking business"

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Rivera Picado, Carlo Magno, Lucia Latorre, Eduardo Rego, Lorenzo De Leo, and Mariana Gutierrez. Tech Report: RPA. Inter-American Development Bank, 2024. http://dx.doi.org/10.18235/0013018.

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The scalability of RPA allows companies to adjust their robotic workforce according to fluctuating demands, improving not only operational efficiency but also employee satisfaction and strategic focus. With applications ranging from data processing and verification to supply chain management, RPA has become a transformative tool in sectors such as banking, retail, customer support, and human resources management, demonstrating its potential to optimize processes and improve decision-making across a wide range of industries. The adoption of RPA in Latin America, partly driven by the COVID-19 pa
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Ali, Abdelrahman. Milestones and Challenges in Egypt’s Digital Financial Technology Adoption. Islamic Development Bank Institute, 2023. http://dx.doi.org/10.55780/re24041.

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Financial technology (Fintech) denotes the cutting-edge technologies transforming traditional financial services. Fintech involves the automation of financial service delivery, empowering financial service providers, businesses, and consumers to streamline their financial operations through specialized software on computers, smartphones, and various devices. Its scope has expanded beyond traditional financial services to encompass consumer-oriented sectors like education, retail banking, fundraising, digital currencies, and investment management. As with other nations, Egypt must embrace finan
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Vargas-Herrera, Hernando, Juan Jose Ospina-Tejeiro, Carlos Alfonso Huertas-Campos, et al. Monetary Policy Report - April de 2021. Banco de la República de Colombia, 2021. http://dx.doi.org/10.32468/inf-pol-mont-eng.tr2-2021.

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1.1 Macroeconomic summary Economic recovery has consistently outperformed the technical staff’s expectations following a steep decline in activity in the second quarter of 2020. At the same time, total and core inflation rates have fallen and remain at low levels, suggesting that a significant element of the reactivation of Colombia’s economy has been related to recovery in potential GDP. This would support the technical staff’s diagnosis of weak aggregate demand and ample excess capacity. The most recently available data on 2020 growth suggests a contraction in economic activity of 6.8%, lowe
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Banco Agrícola: Catalyzing Financing for Microenterprises in El Salvador. Inter-American Development Bank, 2013. http://dx.doi.org/10.18235/0006287.

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Banco Agrícola S.A., established in 1955, is the largest bank in El Salvador providing retail and banking services. As part of its business strategy, Banco Agrícola will expand its portfolio with the purpose of downscaling and providing financial services to base of the pyramid (BOP) microenterprises, a segment that has been traditionally underserved by commercial banks.
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Financial Infrastructure Report 2022. Banco de la República, 2023. http://dx.doi.org/10.32468/rept-sist-pag.eng.2022.

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Banco de la República's monitoring of the local financial market infrastructure is an additional contribution to the country's financial stability. One of the products of that monitoring has been the Payment Systems Report, which is now known as the Financial Infrastructure Report. The change in name, as of this edition, is intended to reflect in a broader way the issues that are addressed in the report. The 2022 edition includes several changes that are the result of a comparative study of financial infrastructure reports prepared by other central banks. These changes seek to make the report
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