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1

Carles, Maixé Altés Joan, ed. Technological innovation in retail finance: International historical perspectives. Routledge, 2011.

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2

Dave, Randall, and Rouncefield Mark, eds. Organisational change and retail finance: An ethnographic perspective. Routledge, 2000.

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3

Dave, Randall, and Rouncefield Mark, eds. Organisational change and retail finance: An ethnographic perspective. Routledge, 2000.

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4

McClurg, Rory. An assessment of how counter processes in retail banking in Ireland may be improved through business process re-engineering. The Author], 1995.

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5

Zubik, M. I. Bezpeka pidpryi︠e︡mnyt︠s︡ʹkoï dii︠a︡lʹnosti: Normatyvno-pravovi dokumenty komert︠s︡iĭnoho pidpryi︠e︡mstva, banku. Istyna, 2004.

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6

Gavrilov, Leonid. Information technologies in commerce. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1085795.

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The textbook discusses the technologies of the digital economy in commerce: visualization systems, virtual and mixed reality technologies, risk management, budgeting and planning, service-oriented enterprise architecture. The use of intelligent information systems in the work of the enterprise and for forecasting sales, scoring, combating fraud in the banking sector and trade; wireless information networks of 4G and 5G standards, Internet of Things networks, mobile technologies in the work of retail and wholesale enterprises is shown.
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7

Benton, Lauren A. Employee training and U.S. competitiveness: Lessons for the 1990s. Routledge, Taylor & Francis Group, 2018.

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8

New Jersey. Legislature. Joint Legislative Committee on Economic Recovery. Committee meeting of Joint Legislative Committee on Economic Recovery: The state's ability to retain and attract business. The Committee, 1993.

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9

Ltd, Essvale Corporation. Business Knowledge for It in Retail Banking. Books on Demand GmbH, 2008.

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10

Croxford, Hugh, Frank Abramson, and Alex Jablonowski. Art of Better Retail Banking: Supportable Predictions on the Future of Retail Banking. Wiley & Sons, Incorporated, John, 2010.

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11

The Art of Better Retail Banking. John Wiley & Sons, Ltd., 2005.

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12

BUSINESS KNOWLEDGE FOR IT IN RETAIL BANKING (Bizle Professional). Essvale Corporation Limited, 2007.

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13

Charles, Proctor. Part A Regulatory Matters, 3 The Conduct of Retail Banking and Investment Business. Oxford University Press, 2015. http://dx.doi.org/10.1093/law/9780199685585.003.0003.

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The conduct of banks in relation to their retail customers used to be governed by two voluntary codes: the Banking Code (for personal customers) and the Business Banking Code (for corporate and business customers). This voluntary scheme for the regulation of retail business came to an end on 1 November 2009, when the Banking Conduct of Business section (BCOBS) of the UK Financial Services Authority (FSA, now UK Financial Conduct Authority (FCA)) Handbook came into force. This chapter examines the main requirements of BCOBS. It also considers the requirements applicable to banks in the field of
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14

Omarini, A. Retail Banking: Business Transformation and Competitive Strategies for the Future. Palgrave Macmillan, 2014.

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15

Omarini, A. Retail Banking: Business Transformation and Competitive Strategies for the Future. Palgrave Macmillan Limited, 2016.

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16

Omarini, A. Retail Banking: Business Transformation and Competitive Strategies for the Future. Palgrave Macmillan, 2015.

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17

Krishnan, Sankar. Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services. Wiley & Sons, Limited, John, 2014.

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18

Krishnan, Sankar. Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services. Wiley & Sons, Incorporated, John, 2014.

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19

Krishnan, Sankar. Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services. Wiley & Sons, Incorporated, John, 2014.

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20

Krishnan, Sankar. Power of Mobile Banking: How to Profit from the Revolution in Retail Financial Services. Wiley & Sons, Incorporated, John, 2014.

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21

Rouncefield, Mark, Richard Harper, and David Randall. Organisational Change and Retail Finance: An Ethnographic Perspective. Taylor & Francis Group, 2012.

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22

Rouncefield, Mark, Richard Harper, and David Randall. Organisational Change and Retail Finance: An Ethnographic Perspective. Taylor & Francis Group, 2012.

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23

Rouncefield, Mark, Richard Harper, and David Randall. Organisational Change and Retail Finance: An Ethnographic Perspective. Taylor & Francis Group, 2012.

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24

Rouncefield, Mark, Richard Harper, and David Randall. Organisational Change and Retail Finance: An Ethnographic Perspective. Taylor & Francis Group, 2012.

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25

(Editor), Susanne Leist, and Robert Winter (Editor), eds. Retail Banking im Informationszeitalter: Integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene (Business Engineering). Springer, 2002.

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26

Maximum Yield: Optimizing Customer Value in Retail Banking (Wiley and SAS Business Series). Wiley, 2007.

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27

me, wa, and wm planner publisher. Retail Sales Workbook: Inventory Log Book, Boutique Business Book, Retail Analytics, Inventory Management, Boutique Business Book, Customer Journal , Sales Manager Book, Customer Log Book, Sales Tracker, Retail Banking. Independently Published, 2020.

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28

me, wa, and wm book publishing. Retail Sales Inventory Log: Inventory Log Book, Boutique Business Book, Retail Analytics, Inventory Management, Boutique Business Book, Customer Journal , Sales Manager Book, Customer Log Book, Sales Tracker, Retail Banking. Independently Published, 2020.

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29

Business Knowledge For It In Global Retail Banking The Complete Handbook For It Professionals. Essvale Corporation Limited, 2011.

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30

Publishing, Retail Banking Guru. Don't Panic! I'm a Professional Retail Banking Business Analyst : Customized 100 Page Lined Notebook Journal Gift for a Busy Retail Banking Business Analyst: Far Better Than a Throw Away Greeting Card. Independently Published, 2020.

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31

Moore, Mark. Creating the Successful European Retail Bank (Financial Times Executive Briefings). Financial Times Management, 2002.

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32

Sleight, Sarah E., and Lawrence E. Harb. Reinventing the Retail Bank: Cross-Marketing Investment Products to Create the Full-Service Financial Center (A Bankline Publication). Irwin Professional Publishing, 1993.

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33

me, wa, and wm book publishing. Home Based Small Business Log: Inventory Log Book, Boutique Business Book, Retail Analytics, Inventory Management, Boutique Business Book, Customer Journal , Sales Manager Book, Customer Log Book, Sales Tracker, Retail Banking. Independently Published, 2020.

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34

AGGARWAL, Sunil. Business Process of Banking : Vol. II: Customer Acquisition - Deposits - Retail Loans - Credit Card - Services - Customer Service. Independently Published, 2021.

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35

Franchising in Australia: The practical guide to all the promises and pitfalls. 3rd ed. Allen & Unwin, 1999.

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36

Franchising in Australia: The practical guide for franchisors and franchisees to all the promises and pitfalls. Allen & Unwin, 1992.

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37

Franchising in Australia: The Practical Guide to All the Promises and Pitfalls. Allen & Unwin (Australia) Pty Ltd, 1995.

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38

Pommerening, Tobias. Strategic Changes for Business Models in the German Retail Banking Industry in the Post Financial Crisis Er. GRIN Verlag GmbH, 2010.

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39

Charles, Proctor. The Law and Practice of International Banking. Oxford University Press, 2015. http://dx.doi.org/10.1093/law/9780199685585.001.0001.

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This book provides authoritative analysis of current practice in international banking and the law that applies to it. Topics covered include: syndicated loans, security structures, derivative products, and mis-selling claims. The book tackles areas which have particular relevance to current practice. Amongst these are cross-border matters such as worldwide freezing injunctions, foreign disclosure orders, the bankers' duty of confidentiality, and the impact of sanctions on banking transactions. In particular, the book provides examination of various matters arising out of the Lehman collapse a
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40

Richard, Clark. Part V Deposit-Taking and Consumer Credit Conduct of Business, 16 Conduct of Business for Banks, Other Deposit-Takers, and Payment Services Providers. Oxford University Press, 2014. http://dx.doi.org/10.1093/law/9780198705956.003.0016.

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This chapter discusses the rules and regulations for the conduct of business of banks, deposit-takers, and providers of payment services. The banking and payment services conduct regime involves elements of both information regulation (an approach based on disclosure or transparency) and product regulation, in the sense of mandatory rights and obligations for the services provided. In contrast to the more highly regulated realm of retail investments, there is no attempt at advice regulation, albeit the Financial Services Authority has indicated that it is considering whether it should make fur
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41

Information technology, organisations, and people: Transformations in the UK retail financial services sector. Routledge, 1998.

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42

Lammer, Thomas. Handbuch E-Money, E-Payment & M-Payment. Physica-Verlag Heidelberg, 2007.

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43

Lammer, Thomas. Handbuch e-Money, e-Payment and M-Payment. Springer London, Limited, 2006.

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44

Bátiz-Lazo, Bernardo. Cash and Dash. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198782810.001.0001.

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Cash and Dash looks at the origins and development of the automated teller machine (ATM) as means to provide the unifying thread to explain changes in retail banking brought about by and around the introduction of computer technology. Main themes include an explanation of why technological change is slow in retail financial markets, and how different groups of people and organizations interact to shape a particular technology. Documentary evidence helps to clarify the myth of the single inventor and details the monumental task to deliver digital banking for retail consumers. Of particular impo
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45

Paxman, Andrew. With Maximino. Oxford University Press, 2017. http://dx.doi.org/10.1093/acprof:oso/9780190455743.003.0008.

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Jenkins found his most fearsome and effective ally in Maximino Ávila Camacho, brother of future president Manuel Ávila Camacho, who helped him resist President Cárdenas’s plan to expropriate Atencingo. Jenkins largely bankrolled Maximino’s gubernatorial campaign of 1936 and made loans to his administration. In turn, when Doña Lola convinced Cárdenas to confiscate Atencingo, Maximino countered with a plan that gave the land to a peasant cooperative while letting Jenkins retain the mill, the plantation’s profit center. Still, the Cárdenas era was a tricky time for the business elite, so Jenkins
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46

Abdul Rahman, Nora Azureen. Case Studies in Management and Business. Volume 5. UUM Press, 2020. http://dx.doi.org/10.32890/9789672363040.

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Institute for Management and Business Research (IMBRe) Universiti Utara Malaysia is pleased to present this book, which contains a compilation of management and business case studies. The cases in the book are meant for teaching and learning and could be used at both undergraduate and postgraduate levels.Specifically, the first case about Damai Industries Sdn Bhd requires students to apply their knowledge of how to manage a business with respect to corporate governance, marketing, financial management and strategic management in order to sustain the business in the long run. The second case st
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