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Journal articles on the topic 'Retail design'

Author: Grafiati

Published: 4 June 2021

Last updated: 26 January 2023

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1

Souza da Silva, Rodrigo, and Augusto César Rocha Barreto. "OMNICHANNEL E RETAIL DESIGN." Revista Projetar - Projeto e Percepção do Ambiente 7, no. 2 (May 27, 2022): 55–72. http://dx.doi.org/10.21680/2448-296x.2022v7n2id27210.

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O retail design é reconhecido como uma disciplina recente, iniciada por volta dos anos 1960, num setor que é caracterizado pela intuição, improvisação e imitação, como o varejo. O rápido avanço das tecnologias digitais tem proporcionado ciclos cada vez menores de mudança do comportamento do consumidor, e com isso, custos e riscos maiores para fabricantes e varejistas. Neste processo, que tem ocorrido de maneira muito sensível nos negócios e na sociedade, tem se questionado o papel da loja física e qual perfil, competências e habilidades do profissional que desenvolve esse novo ambiente de varejo. É neste contexto que o objetivo desta pesquisa consiste em configurar um modelo de desenvolvimento e aplicação de conceitos de omnichannel e retail design em ambientes de varejo. Com abordagem de pesquisa qualitativa relaciona-se os processos e fenômenos existentes na loja física e na área de omnichannel, retail design, marketing, branding, varejo, economia e administração. Por meio de pesquisa explicativa, há a investigação da relação entre a estratégia omnichannel, branding, retail design e experiência do cliente com a loja física. O modelo gerado utiliza das ferramentas, conceitos e processo encontrados durante a pesquisa, e tem como intenção orientar arquitetos e designers no desenvolvimento de projetos de ambientes de varejo contemporâneos alinhados à estratégia omnichannel que tragam resultados mais assertivos às empresas considerando seus planejamentos estratégicos.

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2

Quartier, Katelijn, Stephanie Claes, and Jan Vanrie. "A holistic competence framework for (future) retail design and retail design education." Journal of Retailing and Consumer Services 55 (July 2020): 101914. http://dx.doi.org/10.1016/j.jretconser.2019.101914.

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3

Mahusni, Muhammad Nadzrul Adam, and Maszura Abdul Ghafar. "ADAPTATION OF MALAYSIAN RETAIL DESIGN TOWARDS OMNI– CHANNEL AND CONTEXTUAL RETAIL CONCEPT." Malaysian Journal of Sustainable Environment 4, no. 1 (September 30, 2018): 95. http://dx.doi.org/10.24191/myse.v4i1.5609.

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A new concept of Omni–Channel interactive retail design in Malaysia c o u l d revolutionize the Generation Y’s ( G e n Y) shopping experience. Studies found that the G e n Y’s c u l t u re and behaviour is t h e key to t h e i r changes in their shopping nature. The study is t o identify h o w t h e amalgamation of the Omni–Channel shopping concept with fashion r e t a i l design could provide the ultimate shopping experience for Gen Y. T h i s desktop study recommends an interactive retail’s cum Omni– channel space programming in creating an interactive retail design typology. It would benefit designers implementing successful retail design whilst catering current consumers shopping needs especially in Malaysia.

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Cortella, Giovanni. "cfd-aided retail cabinets design." Computers and Electronics in Agriculture 34, no. 1-3 (May 2002): 43–66. http://dx.doi.org/10.1016/s0168-1699(01)00179-x.

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5

武, 贇钰. "Research on the Digital Design Strategy of Large Supermarket in the New Retail Scene." Design 05, no. 04 (2020): 55–62. http://dx.doi.org/10.12677/design.2020.54009.

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6

Chen, Chun-Miin (Jimmy). "A review and analysis of service level agreements and chargebacks in the retail industry." International Journal of Logistics Management 29, no. 4 (November 12, 2018): 1325–45. http://dx.doi.org/10.1108/ijlm-09-2016-0205.

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PurposeThe purpose of this paper is to examine service level agreements (SLAs) in the retail industry and uses empirical data to draw conclusions on the relationships between SLA parameters and retailer financial performance.Design/methodology/approachBased on prior SLA theories, hypotheses about the impacts of SLA confidentiality, choice of chargeback mechanisms and chargeback penalty on retailer inventory turnover are tested.FindingsRetailer inventory turnover could vary by the level of SLA confidentiality, and the variation of retailer inventory turnovers could be explained by chargeback penalty.Research limitations/implicationsThe research findings may not be readily applicable to SLAs outside of the retail industry. Also, most conclusions were drawn from publicly available SLAs.Practical implicationsThe significant relationships between SLA parameters and retailer inventory turnover imply that a retailer could improve its financial performance by leveraging its SLA design.Originality/valueNot only does this study contribute to the understanding of retail SLA design in practice, but it also extends prior theories by investigating the implications of SLA design on the retailer inventory turnover.

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7

Vazquez, Delia, and Margaret Bruce. "Exploring the retail design management process within a UK food retailer." International Review of Retail, Distribution and Consumer Research 12, no. 4 (January 2002): 437–48. http://dx.doi.org/10.1080/09593960210151199.

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8

Dr. Nidhi Sharma and Dr. Alok Sharma. "Artificial Intelligence Design Suggestions for Apparel Retail Counters." International Journal for Modern Trends in Science and Technology 06, no. 9S (October 16, 2020): 242–44. http://dx.doi.org/10.46501/ijmtst0609s35.

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Artificial Intelligence is the requirement felt widely in retail industry support system, especially in Apparel Retail counters. On different occasions, functions, parties and celebrations, the shopping is done using these Apparel retail counters. Artificial Intelligence is an area of computer science which simulates the human intelligence and human sensory abilities. So, Artificial Intelligence is becoming an imperative tool for the retail counters to enhance the quality, improve customer’s experience, automation, and to lower the operating costs. This paper will discuss how Artificial Intelligence is influencing the retail counters by automation of cash management, improving customer’s experience and providing other supports for adjustment of prices and prediction of prices considering seasonal as well as occasional effects.

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Pires, Maria, Joaquim Pratas, Jorge Liz, and Pedro Amorim. "A framework for designing backroom areas in grocery stores." International Journal of Retail & Distribution Management 45, no. 3 (March 13, 2017): 230–52. http://dx.doi.org/10.1108/ijrdm-01-2016-0004.

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Purpose The design of retail backroom storage areas has great impact on in-store operations, customer service level and on store life-cycle costs. Moreover, backroom storage in modern retail grocery stores is critical to several functions, such as acting as a buffer against strong demand lifts yielded by an ever-increasing promotional activity, stocking seasonal peak demand and accommodating e-commerce activities. The purpose of this paper is to propose a framework to design retail backroom storage area. Furthermore, the authors aim to draw attention to the lack of literature on this topic, while clarifying the relationship between this promising research stream and the considerable body of research regarding the design and operations of conventional warehouses, as well as retail in-store operations. Design/methodology/approach The key literature on backrooms, grocery retail, in-store operations, warehouse design and operations was reviewed. This allowed an understanding of the gap in the literature regarding the design of backrooms. Moreover, a case study methodological approach was conducted in a Portuguese retailer to extend the literature review. Findings Despite having functions similar to conventional warehouses, backroom storage facilities have particularities that deserve a distinct analysis. Thus, the authors stress these differences and demonstrate how they influence the development of a novel backroom design framework. Originality/value This paper fills a gap by proposing a framework to design backroom areas. Furthermore, this research may help practitioners to better design backroom areas, since this process currently lacks a formal and standardized procedure.

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10

Ceylan, Salih. "A case study on borders in retail spaces." Archnet-IJAR: International Journal of Architectural Research 14, no. 1 (June 24, 2019): 18–30. http://dx.doi.org/10.1108/arch-04-2019-0078.

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Purpose The existence of retail spaces lies far back in history. However, retail design as an academic field of work is relatively recent and available for development. The common points and differences between commercial spaces and retail spaces, as well as the relationship between private and public spaces, require academic attention from a retail perspective. The purpose of this paper is to contribute to the academic knowledge on retail design by interpreting retail spaces according to their relationship with their surroundings and their way of defining borders. Design/methodology/approach The focal point of the paper lies on a case study based on built examples of retail spaces in Turkey. An actual perspective, along with the historical background of retail design, provides the theoretical framework of the study, as the term “border” is being interpreted according to encountered restrictions and intentions throughout the retail design process. Findings The case study conducted in the scope of this paper has shown that borders are an important component in retail design and they are affected by various factors like the limitations of the surroundings and atmospheric tools such as colours, lighting, sound or scent. Originality/value Although there are existing studies on retail design from various perspectives, the interpretation of retail spaces in relationship with their borders is missing in academic literature. This paper provides a definition of borders in retail design including the elements that describe them and the knowledge of borders according to different corporate tendencies.

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11

Ghiselli, Ilaro. "The Retail Sustainable Approach." Symphonya. Emerging Issues in Management, no. 2 (December 20, 2022): 102–9. http://dx.doi.org/10.4468/2022.2.09ghiselli.

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Retail through its commercial role can favor the development of more responsible forms of production that design products and production processes in order to minimize or eliminate negative social and environmental impacts: the constant action of product selection, the evolution of the assortments of the different categories offered, the selection of suppliers can favor various actions such as the reduction of environmental impact, manufacturing, transport, use, reuse / recycling and disposal ...But all these potential actions are not considered in ONU Agenda 2030 forgetting to include Retails’ responsibility together with Production and Consumption in SDG n. 12 the article on the contrary explains the centrality of retail distribution as real front desk between offer and demand impacting the human lifestyle .

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12

Khare, Arpita. "Consumer-small retailer relationships in Indian retail." Facilities 32, no. 9/10 (July 1, 2014): 533–53. http://dx.doi.org/10.1108/f-06-2012-0044.

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Purpose – The purpose of the study was to understand influence of assortment, store facility, service and relationship on Indian consumers’ small retailer patronage behaviour. The determinant of small retailer–consumer relationships was studied. Design/methodology/approach – Indian consumers were contacted through retail stores intercept method and requested to participate in the survey (n = 321). The questionnaire was adapted from the research conducted by Lee et al. (2008) and modified (some items on relationship were added). ANOVA and multiple regression tests were used to analyze the data. Findings – The Indian consumers’ prefer small retailers due to assortment, service, store facility and relationship. The older and younger populations differ in their reasons for preferring small retail stores. The results show that service and assortment influence consumer-small retailer relationships. Practical implications – The small retailers’ can harness the relationship and social interaction attribute of their service package for defending their turf against organized retail. The fast-moving consumer goods companies can use the competitive strength of small retailers for increasing their distribution in the interiors of the country and understanding market demand. Originality/value – There is limited research in India to understand competitive advantage of small retailers over organized retailing.

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13

Majid, Zenab Kassim. "Exterior façade design and its impact on boosting business and attracting customers in retail sectors." Journal of Design, Business & Society 8, no. 1 (March 1, 2022): 69–86. http://dx.doi.org/10.1386/dbs_00033_1.

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In recent years, exterior façades have become one of the common architectural features in most of the retail business premises. The external façades, in this case, are considered as aesthetic instruments that add more value to the businesses through continued customer attraction. The exterior façade design should incorporate the architectural elements that are attractive for the customers to develop the willingness to get into the business premises. In the retail business buildings, there is a crucial need to have uniquely designed exterior façades that will enhance the aesthetic qualities. This research was conducted to state the façade design effect towards customer preferences in high-end retailer stores. The case study selected was the façade of Louis Vuitton store in Tokyo’s Ginza shopping district, comparing between its original and current façade designs. This research used an experimental approach by altering research variables. The altered variables were the façade design elements, whereas the influenced variables were customers’ preferences. The decidedness of sample used purposeful sampling method with a technical survey via a questionnaire. The determination of the customers’ level of attraction towards the exterior façade design of the retail building had been done after calculating and breaking down the façade elements and features. Moreover, the author offers two façade designs of the same building: the original façade design (Façade A) and the current façade design (Façade B) to get a description of customers’ preferences. By comparing both façades’ elements, the result showed that the exterior façade design had a significant effect on customer attraction and aids in enhancing the business value for retail businesses. The building that houses the Louis Vuitton store without a very distinctive external façade was upgraded and the outcomes for this study were assessed. Very limited research has been done about building façades in general. This study about façade design in particular and its influence on customer attraction, resulting in boosting a business, is unique and original in its nature.

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14

Fister, Sarah, Chihmin Ti, and Leslie Davis Burns. "Consumer Responses to Retail Display Design Features." Design Principles and Practices: An International Journal—Annual Review 4, no. 4 (2010): 375–84. http://dx.doi.org/10.18848/1833-1874/cgp/v04i04/37916.

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15

Aizenberg, N., and E. Stashkevich. "Mechanism design of incentive retail electricity prices." IFAC-PapersOnLine 55, no. 9 (2022): 356–61. http://dx.doi.org/10.1016/j.ifacol.2022.07.062.

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16

Lu, Peng, and Yiting Gao. "New Intelligent Unmanned Retail Shopping Container Design." Proceedings of International Conference on Artificial Life and Robotics 27 (January 20, 2022): 80–84. http://dx.doi.org/10.5954/icarob.2022.os4-4.

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17

Soegoto, D. S., and F. Subakti. "Design and Development of Online Retail System." IOP Conference Series: Materials Science and Engineering 407 (September 26, 2018): 012039. http://dx.doi.org/10.1088/1757-899x/407/1/012039.

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18

Mukhopadhyay, Samar K., Xuemei Su, and Sanjoy Ghose. "Motivating Retail Marketing Effort: Optimal Contract Design." Production and Operations Management 18, no. 2 (March 2009): 197–211. http://dx.doi.org/10.1111/j.1937-5956.2009.01014.x.

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19

Vazquez, Delia, and Margaret Bruce. "Design management – the unexplored retail marketing competence." International Journal of Retail & Distribution Management 30, no. 4 (April 2002): 202–10. http://dx.doi.org/10.1108/09590550210423672.

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20

Kent, Tony. "Creative space: design and the retail environment." International Journal of Retail & Distribution Management 35, no. 9 (July 24, 2007): 734–45. http://dx.doi.org/10.1108/09590550710773273.

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21

Raajpoot, Nusser, Rubina Javed, and Khoon Koh. "Application of Taguchi design to retail service." International Journal of Commerce and Management 18, no. 2 (July 31, 2008): 184–99. http://dx.doi.org/10.1108/10569210810895258.

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22

Wojanowski, Rico, Vedat Verter, and Tamer Boyaci. "Retail–collection network design under deposit–refund." Computers & Operations Research 34, no. 2 (February 2007): 324–45. http://dx.doi.org/10.1016/j.cor.2005.03.003.

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23

Astarini, Sulfiah Dwi, Christiono Utomo, and Mohammad Arif Rohman. "Integration Factors of Design Participants in Performance-Based Building Design of Commercial Property." Designs 6, no. 6 (November 4, 2022): 111. http://dx.doi.org/10.3390/designs6060111.

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Design practice has shifted towards a performance approach that is based on an awareness of sustainability goals. Achieving this goal requires the integration of all participants through communication, collaboration, and knowledge-sharing (CCKs), specifically at the design stage. The participants are from different stages of the project which are design management (DM), project management (PM), and facility/property management (FM). The current research has not been able to clearly describe the practice in achieving design performance, especially involving the main three stakeholders (DM, PM, and FM). Thus, this study aims to fill the research gap by focusing on the influence of factors CCKs on the design performance of the commercial property, especially retail property. This will form a design, construction, and operational integration model to achieve the performance of retail properties in forming an optimal space. This study uses a method of quantitative study using a questionnaire survey. It was collected from 111 practitioners of the project participants (DM, PM, FM) in retail property development in Indonesia. There are different results in the correlation that the higher the factor value, the lower the space value performance. This correlation occurs in collaboration for PM, communication for DM, and knowledge-sharing for FM. This interesting finding can be explained empirically according to the preferences of each participant. This study contributes to knowledge about the influence of CCKs, which focus on the design of performance-based retail buildings to get the highest space value.

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Wang, Xin, Xiaolin Zhu, Yunhang Wang, and Long Lu. "Design of Payment System for Unmanned Convenience Store." Frontiers in Science and Engineering 2, no. 7 (August 3, 2022): 8–16. http://dx.doi.org/10.54691/fse.v2i7.1400.

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The unattended convenience store system for customers to pay and pick up goods by self-service has disclosed a project to add e-commerce concept to the retail industry. The rise of the Internet has made e-commerce develop rapidly, and the development of network payment and cloud service has escorted e-commerce.But so far, e-commerce is difficult to be applied in the retail field because of people's shopping habits.This project comprehensively considers various factors, uses mechanical and electrical equipment automation, comprehensive deployment of cloud server, and key generation and verification to realize e-commerce concept in retail field.

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Ren, Lili, Yong He, and Houfei Song. "Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns." Discrete Dynamics in Nature and Society 2014 (2014): 1–10. http://dx.doi.org/10.1155/2014/565603.

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Products returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and direct channel is considered in the models. According to the models, we analyze the optimal decisions in both centralized and decentralized scenarios. Then we design a new contract, coordinate the dual-channel supply chain, and enable both the retailer and the manufacturer to be a win-win.

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Astarini, Sulfiah Dwi, Christiono Utomo, Ayu Fatimah Sari, M. Arif Rohman, and Nugroho Priyo Negoro. "The Influence of Performance-Based Building Design on the Strategy of Retail Property in Indonesia." Sustainability 12, no. 21 (October 23, 2020): 8801. http://dx.doi.org/10.3390/su12218801.

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Management of retail property is important in accommodating tenants who occupy retail space and consumers as a retail property business activity. Performance-based Building Design (PBBD) is a concept that can be used in planning and designing so that retail buildings can operate as expected. In this regard, the strategy of retail space contains three indicators of performance that are effectiveness, profitability, and efficiency. This study finds gaps in retail property management design research. Therefore, the purpose of this study is to determine the effect of PBBD application on the strategy for retail property space in Indonesia. A total of 96 respondents were involved in this study. Data were collected through a questionnaire survey to stakeholders who play a role in the development and management of the retail property in Surabaya. The data were then analyzed using multiple regression. From the analysis, it was found that the application of PBBD, namely user/occupant interest, building management, the process of design collaboration had a positive effect, while the risk of loss had a negative effect. This means that the increased application of PBBD, namely occupant interest, building management, the process of design collaboration and reduced risk of loss in retail buildings, can improve the strategy for managing retail property space in Surabaya, Indonesia. A more detailed analysis of each indicator of the retail space strategy shows different results. The result show that the application of PBBD influence to the effectiveness contributes 44.6%, the influence of PBBD application to the profitability contributes 49.4%, the application of PBBD has an influence for the efficiency by 61.5%, and overall, the influence of PBBD application to the management retail property space contributes 68.9%. The results of this research are very important and have implications for retail space planning strategies. What will happen to retail property management at the operational stage, it can be seen through the implementation of PBBD in the briefing and planning stages.

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Prakash, Gyan, Abhinav Vohra, and Sangeeta Sahney. "The voice of the customer in the design of organized retail stores." Emerald Emerging Markets Case Studies 5, no. 6 (October 14, 2015): 1–7. http://dx.doi.org/10.1108/eemcs-10-2014-0261.

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Subject area Marketing, retail. Study level/applicability The case study is specific to the marketing demographics of Indian shoppers with respect to organized retail stores, and therefore, the inter-relationships between various design elements and the relative importance of certain parameters discussed in the text may not follow the same pattern elsewhere in the world. Case overview The case emulates the real-life situation of an organized retail store, Super Mart, to understand the inculcation of voice of the customer in the design of organized retail stores in India. It gives insights about factors which influence the shopping intent of customers while giving information about the inter-relationships among various design characteristics. It also gives an idea about inter-dependence between design characteristics and customer requirements. This is followed by certain questions, the responses to which can be interpreted from the text and the data provided therein. Expected learning outcomes The case aims to educate its audience about the following aspects of organized retail business: factors influencing offline shopping intent of customers; relative order of importance of customer requirements with respect to organized retail stores; inter-relationships between various design elements; and future trends in the organized retail space. Such a knowledge would help hone the skills of the next generation of business leaders in the retail space. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

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Phulkerd, Sirinya, Cut Novianti Rachmi, Mohd Jamil Sameeha, Elaine Q. Borazon, Anne-Marie Thow, Helen Trevena, Adila Fahmida Saptari, et al. "Identifying Opportunities for Strategic Policy Design to Address the Double Burden of Malnutrition through Healthier Retail Food: Protocol for South East Asia Obesogenic Food Environment (SEAOFE) Study." International Journal of Environmental Research and Public Health 19, no. 1 (January 4, 2022): 528. http://dx.doi.org/10.3390/ijerph19010528.

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Effective policies that address both the supply and demand dimensions of access to affordable, healthy foods are required for tackling malnutrition in South East Asia. This paper presents the Protocol for the South East Asia Obesogenic Food Environment (SEAOFE) study, which is designed to analyze the retail food environment, consumers’ and retailers’ perspectives regarding the retail food environment, and existing policies influencing food retail in four countries in South East Asia in order to develop evidence-informed policy recommendations. This study was designed as a mixed-methods sequential explanatory approach. The country sites are Malaysia, Indonesia, the Philippines, and Thailand. The proposed study consists of four phases. Phase One describes the characteristics of the current retail food environment using literature and data review. Phase Two interprets consumer experience in the retail food environment in selected urban poor communities using a consumer-intercept survey. This phase also assesses the retail food environment by adapting an in-store audit tool previously validated in higher-income countries. Phase Three identifies factors influencing food retailer decisions, perceptions, and attitudes toward food retail policies using semi-structured interviews with selected retailers. Phase Four recommends changes in the retail food environment using policy analysis and semi-structured interviews with key stakeholders. For the analysis of the quantitative data, descriptive statistics and multiple regression will be used, and thematic analysis will be used to process the qualitative data. This study will engage stakeholders throughout the research process to ensure that the design and methods used are sensitive to the local context.

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Yin, Shuo, Xing Chen, Shiqian Wang, Zhe Chai, Man Jin, Xingwu Guo, and Yao Lu. "Research on Electricity Retail Market Design Considering Renewable Energy Storage Resources." BCP Business & Management 15 (December 30, 2021): 355–60. http://dx.doi.org/10.54691/bcpbm.v15i.295.

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This research focus on electricity retail market design considering renewable energy storage resources under the background of the National Development and Reform Commission issuing the policy on establishing and improving the consumption and consumption guarantee of renewable energy power. Renewable energy storage resources are the key consideration in the design of current market mechanism problems. This research shows the investment and construction costs of renewable energy storage resources based on the analysis of the electricity retail market. The research results provide practical reference for electricity retail market players to design power retail packages that meet clean energy consumption in a diversified and competitive environment.

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Bernon, Michael, John Cullen, and Jonathan Gorst. "Online retail returns management." International Journal of Physical Distribution & Logistics Management 46, no. 6/7 (July 4, 2016): 584–605. http://dx.doi.org/10.1108/ijpdlm-01-2015-0010.

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Purpose – With the rapid growth of consumer sales being fulfilled through omni-channel retailing, the purpose of this paper is to explore the subsequent impact on the levels of consumer retail returns experienced through online sales and the emergent returns management strategies being affected by retailers in relation to network configuration and returns management processes. Design/methodology/approach – The authors uses a mixed methods approach from an interpretive perspective. It is appropriate to describe the approach in terms of convergent design, since the authors have collected both qualitative and quantitative data. Findings – Return rates for online retailing can be double those for stores, while return levels for “considered purchases” remain similar. The findings suggest that omni-channel returns management has yet to fully mature and the authors find challenges for network design and returns processes in offering a seamless solution. Research limitations/implications – For practitioners the authors identify a number of challenges and offer insights to improve performance in returns management process, while for academic colleagues the authors propose a number of avenues for further research both in the qualitative and quantitative fields. Originality/value – While a significant body of extant literature exists, in researching the generalized retail returns management process this paper make a contribution by addressing the emergent managerial implications of omni-channel retail returns.

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Haug, Anders, and Mia Borch Münster. "Design variables and constraints in fashion store design processes." International Journal of Retail & Distribution Management 43, no. 9 (September 14, 2015): 831–48. http://dx.doi.org/10.1108/ijrdm-11-2013-0207.

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Purpose – Several frameworks of retail store environment variables exist, but as shown by this paper, they are not particularly well-suited for supporting fashion store design processes. Thus, in order to provide an improved understanding of fashion store design, the purpose of this paper is to identify the most important store design variables, organise these variables into categories, understand the design constraints between categories, and determine the most influential stakeholders. Design/methodology/approach – Based on a discussion of existing literature, the paper defines a framework of store design variables and constraints between these. The framework is investigated through six case studies of fashion store design projects. Findings – Through a discussion of literature and empirical studies, the paper: identifies the most important store design variables, organises these variables into categories, provides an understanding of constraints between categories of variables, and identifies the most influential stakeholders. The paper demonstrates that the fashion store design task can be understood through a system perspective, implying that the store design task becomes a matter of defining a set of subsystems, while considering their mutual interdependencies. Research limitations/implications – The proposed framework may be used as a point of departure and a frame of reference for future research into fashion store design. Practical implications – The paper may support retail designers and retail managers in fashion store design processes by clarifying which store design variables to consider and providing an understanding of the constraints between them. Originality/value – The perspective on the fashion store design task offered by the proposed framework adds a layer of understanding to the way in which existing literature describes the challenges related to store design. The empirical studies of fashion store projects demonstrate that the described system perspective offers a useful way of organising fashion store designers’ experiences from design processes.

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Sari, Sriti Mayang, Poppy Firtatwentyna Nilasari, and Purnama Esa Dora Tedjokoesoemo. "Implementation of Interior Branding in Retail Interior Design." GATR Journal of Management and Marketing Review 7, no. 1 (March 30, 2022): 13–22. http://dx.doi.org/10.35609/jmmr.2022.7.1(2).

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Objective - The purpose of this research is to discover the ways to implement aspects of interior branding in the interior of commercial and retail spaces. It seeks to articulate how space as an interior branding medium can convey the message of retail owners to visitors through retail interior design. Methodology/Technique - This study uses the descriptive qualitative method with the Tiara Handycraft Store as a case study. Data collection was achieved by conducting interviews with retail managers and visitors, and field observations. The data were analyzed descriptively to elaborate on how to apply every aspect of interior branding in the interior design of the Tiara Handicraft Store. Data analysis in this study was performed based on Kim Kuthteubl's aspects of interior branding, namely: clear vision, unique story, and energy. Findings - The results of this study indicate that the interior design of the Tiara Handicraft Store has implemented the interior branding aspects of clear vision, unique story, and energy. The combination of these three aspects in the interior design of this store has supported the construction of the identity or brand of the store through the media of its interior space. This application can be seen in the selection of shapes, colors, materials for interior elements, organization of space, and arrangement of furniture and displays. An ambiance of cheerfulness, fun, and comfort has been formed with the play of bright color compositions, patterns, and materials of the interior spatial elements. In this design, space as an interior branding medium conveyed stories, messages from shop owners to visitors through the ambiance, logos, signage, and other interior elements such as the decorative Tiara Handicraft's wall of fame. Through this wall, visitors were entertained with the idea that every item created has its own story, that there is a creative process behind every artwork, and that there are job opportunities for people with disabilities, encouraging a call for social awareness. It is this story or message that uniquely distinguishes Tiara Handicraft Store from other stores in general. Novelty - This study provides insight and is expected to bring awareness to interior designers about the importance of implementing holistic interior branding in retail interior design to increase the value of their designs. Type of Paper - Review Keywords: Commercial interiors; Interior Branding; Retail space; Commercial Space, Clear Vision, Unique Story, Energy JEL Classification: D02, M31, M39.

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Gai, Kerong, Miao Li, and Fengying Zhou. "The Design of Unmanned Retail DIY Beverage Machine." Journal of Physics: Conference Series 1885, no. 5 (April 1, 2021): 052045. http://dx.doi.org/10.1088/1742-6596/1885/5/052045.

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NEBOH, ND, and TP MBHELE. "Supply Chain resilience and design in retail supermarkets." Journal of Contemporary Management 17, no. 2 (December 31, 2020): 51–73. http://dx.doi.org/10.35683/jcm19086.64.

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Moore, Christopher M., and Malcolm Lochhead. "The management of retail design: demystifying the activity." Journal of Consumer Studies and Home Economics 22, no. 3 (September 1998): 121–30. http://dx.doi.org/10.1046/j.1365-2737.1998.00071.x.

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Faria, Sílvia, João M. S. Carvalho, and Vera Teixeira Vale. "Service quality and store design in retail competitiveness." International Journal of Retail & Distribution Management 50, no. 13 (October 4, 2022): 184–99. http://dx.doi.org/10.1108/ijrdm-01-2022-0005.

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PurposeThis paper aims to analyse the importance of service quality and store design as critical variables to promote differentiation and make consumers feel satisfied and committed to a retail brand. Retailers usually undervalue the store design as an element of the strategic mix. However, it may be one of the critical elements to increase retailers’ competitive advantages.Design/methodology/approachThis exploratory study was based on 349 valid responses to a questionnaire online through a snowball sampling approach analysed with structural equation modelling.FindingsThe results confirmed that customers’ service quality positively impacts their satisfaction and commitment to the retail brands. However, store design moderates the relationship between customer satisfaction and commitment. The consumers with a higher appreciation for store design presented a lower impact of satisfaction on their commitment to the retail brand. This result shows that a significant part of their satisfaction includes store design appreciation.Research limitations/implicationsThis exploratory study was restricted to the Portuguese market, and the sample resulted from a convenience snowball approach.Practical implicationsThe retailers should consider store design as an essential variable in their marketing plans to have satisfied and committed customers and be more competitive.Originality/valueResearch on consumers’ behaviour in the retail sector, including the assessment of store design, presents a great potential within the framework of consumer–brand relationship theory, but it is still under-researched. The new model presented highlights the role of store design as a moderator variable.

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Greenland, Steve, and Peter McGoldrick. "Evaluating the design of retail financial service environments." International Journal of Bank Marketing 23, no. 2 (March 2005): 132–52. http://dx.doi.org/10.1108/02652320510584386.

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Moore, Christopher M., and Malcolm Lochhead. "The management of retail design: demystifying the activity." Journal of Consumer Studies and Home Economics 22, no. 3 (September 1998): 121–30. http://dx.doi.org/10.1111/j.1470-6431.1998.tb00723.x.

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Turley, L. W., and Jean-Charles Chebat. "Linking Retail Strategy, Atmospheric Design and Shopping Behaviour." Journal of Marketing Management 18, no. 1-2 (February 2002): 125–44. http://dx.doi.org/10.1362/0267257022775891.

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Kent, Tony. "2D23D: Management and design perspectives on retail branding." International Journal of Retail & Distribution Management 31, no. 3 (March 2003): 131–42. http://dx.doi.org/10.1108/09590550310465503.

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Spanlang, Bernhard, Tzvetomir Vassilev, Jonathan Walters, and Bernard F. Buxton. "A Virtual Clothing System for Retail and Design." Research Journal of Textile and Apparel 9, no. 1 (February 2005): 74–87. http://dx.doi.org/10.1108/rjta-09-01-2005-b008.

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Magrath, Victoria, and Helen McCormick. "Branding design elements of mobile fashion retail apps." Journal of Fashion Marketing and Management: An International Journal 17, no. 1 (February 22, 2013): 98–114. http://dx.doi.org/10.1108/13612021311305164.

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Magrath, Victoria, and Helen McCormick. "Marketing design elements of mobile fashion retail apps." Journal of Fashion Marketing and Management: An International Journal 17, no. 1 (February 22, 2013): 115–34. http://dx.doi.org/10.1108/13612021311305173.

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Zhang, Chenxi, Jing Qiu, Yi Yang, and Junhua Zhao. "Residential customers-oriented customized electricity retail pricing design." International Journal of Electrical Power & Energy Systems 146 (March 2023): 108766. http://dx.doi.org/10.1016/j.ijepes.2022.108766.

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Kim, Changju, and Katsuyoshi Takashima. "Effects of retail organisation design on improving private label merchandising." European Journal of Marketing 53, no. 12 (December 3, 2019): 2582–603. http://dx.doi.org/10.1108/ejm-03-2018-0194.

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Purpose This paper aims to examine empirically whether and under what organisational design conditions retailers can benefit from private label (PL) merchandising improvement. Design/methodology/approach The study tests hypotheses using a structural equation model and data obtained from general merchandise managers at 190 supermarket retailers in Japan. Findings The results reveal that both centralised merchandising authority and store cooperation between merchandising and store divisions motivate PL merchandising improvement, which strengthens PL competitiveness. In addition, outcome-based merchandiser control strengthens the positive relationship between store cooperation and PL merchandising improvement. However, regarding centralised merchandising authority, it is found that outcome-based control had no significant moderating effect. Research limitations/implications To generalise the findings, it may be desirable to reflect data from store divisions for at least two constructs of interdepartmental structure and coordination. Also, it will remain a challenge to produce objective financial outcomes, such as sales, profits or market share, of PL merchandise to empirically test PL contributions to a retail store or company. Practical implications It is important for retail managers to understand their merchandisers’ efforts and behaviours to continuously improve PL merchandising activities. It is strongly recommended that retail managers continue to find ways to motivate their merchandisers. Originality/value Drawing on the philosophy of continuous improvement, this study suggests a novel approach to retail merchandising management that investigates how organisational design can influence better PL merchandising. To highlight the growing role of retail merchandisers, often ignored in the PL literature, this study advances this knowledge about the organisational design–strategic behaviour linkage by empirically testing interactions between different aspects of retail organisation design.

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Arndt, Aaron D., Juliet F. Poujol, and Béatrice Siadou-Martin. "Retail disturbances: how should employees respond?" European Journal of Marketing 55, no. 6 (February 15, 2021): 1701–23. http://dx.doi.org/10.1108/ejm-05-2019-0414.

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Purpose The customer retail experience is frequently interrupted by disturbances such as ringing phones and other people. Employees must be able to respond to retail disturbances effectively to ensure that customers have a satisfactory experience in the retailer. Using Affective Events Theory as a framework, the purpose of this paper is to develop and test a model for understanding how retail disturbances affect customers outcomes and how retail employee response mitigates the negative impact of retail disturbances. Design/methodology/approach The model was tested using a pre-study of retail managers and consumers, a survey study and four experimental studies. Findings Retail disturbances reduce interactional justice and customer positive emotions. Customers pay attention to how employees address retail disturbances, even when they are not directly involved. Research limitations/implications The research experiments focus on sound-based disturbances. Other stimuli (e.g. olfactory or visual) should be examined in more detail. Practical implications Employees can mitigate the negative effects of retail disturbances on customers with a positive response to the disturbance and to customers. Employee responses influence customers currently receiving service and nearby shoppers. Social implications The findings demonstrate the deleterious effect of solicitation calls on small retailers and provide recommendations for reducing solicitation calls. Originality/value This research shows that retail disturbances reduce customer outcomes, employee response becomes part of the disturbance event, and that it is possible for employees to address a group of nearby customers indirectly through unintentional observation.

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Venter, Petrus, and Rodney Duffett. "A Framework for a Generic Retail Charter: A Guide towards Sustainability and Stakeholder Support." Sustainability 14, no. 23 (November 28, 2022): 15848. http://dx.doi.org/10.3390/su142315848.

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This paper develops a framework for a generic retail stakeholder charter that addresses expectations of relevant retail business stakeholders to achieve success and sustainability. Hevner’s design science research model was used for the development of this framework. Relevant literature on retail business management, stakeholder theory, and existing charters was reviewed and used for the design of a draft generic retail charter framework. The draft framework was submitted to expert practitioners and academics for verification in terms of correctness, completeness, and relevance to develop the final retail charter framework. The framework addresses stakeholder expectations regarding relevant categories, and the structure of the retail charter addresses the identity, elements, and the management of the retail charter. The elements in the generic retail charter are structured to achieve stakeholder support by ensuring compliance, satisfaction, and excitement. This generic retail charter framework creates research opportunities for the development of detailed retail charters for every stakeholder category, and customized retail charters for individual retail businesses. The framework provides further research opportunities for retail businesses operating in a particular industry, ecommerce, various Standard Industrial Classification (SIC) codes, and other countries.

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Kollarova, Daniela. "Globalisation and its impact on the creation of sustainable points of purchase." SHS Web of Conferences 74 (2020): 04011. http://dx.doi.org/10.1051/shsconf/20207404011.

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In the second half of the 1990s, important global traders began to come to the Slovak market, changing the functional layout of the towns and cities by building large-scale stores, bringing new formats and forms of selling to retails, as well as thoughtful external and internal shop designs. More than twenty years have passed since then, however, internationalmarketers continue to shape the Slovak retail market, this time through a sustainable architecture of shops and logistics centres, responsible product assortments, reduced food waste, separating and reducing paper or plastic packaging and batteries, changing the employees´ clothing for garments from organic cottons, and so on. They have namely realized that the environment is more affected than protected as a result of globalization, and it is therefore necessary to take measures to protect the natural world with regard to permanently sustainable principles. The object of our research is the shopping setting in retail stores of selected worldwide retail chains operating in Slovakia, i.e. all elements of the retail shop and its operation (its design, layout, goods presentation, staff and customers), in the context of sustainability. We are looking for answers to the questions of which selected global retail chain stores working in Slovakia and by implementing of which specific measures they build sustainable points of sale. In the process of elaborating the paper we used as sources of information relevant publications, proceedings of scholarly papers, as well as studies available at the Internet sites of specialized journals. At elaborating the sources, we applied standard scientific methods: researching, description, analysis, and deduction.

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Sreekumar, Rema Gopalan, and Biswajit Satpathy. "An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality." International Journal of Business Analytics 6, no. 2 (April 2019): 1–22. http://dx.doi.org/10.4018/ijban.2019040101.

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This article attempts to develop a model by integrating interpretive structural modeling (ISM) and quality function deployment (QFD) methodology by establishing the relationship between the Indian retail service quality dimensions and service quality enablers. The integrated approach is employed to translate customers' requirements/needs into specific service design factors/requirements in the Indian retail context. The retail service quality dimensions are identified using factor analysis and are considered as the customer demands in QFD process. Thirteen retail enablers were identified through an extensive literature survey and expert opinions. The enablers identified for the study were treated as design requirement for employing quality function deployment (QFD) in order to prioritize the design requirements. The results found showed that retail enablers ‘Image of the Store' and ‘Value Conscious Consumers' can be emphasized more in a priority basis by the Indian retailers followed by retail enablers ‘Location of store' and ‘Globalization/Competition'.

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Botschen, Guenther, and Philipp K. Wegerer. "Brand-driven retail format innovation: a conceptual framework." International Journal of Retail & Distribution Management 45, no. 7/8 (July 10, 2017): 874–91. http://dx.doi.org/10.1108/ijrdm-10-2016-0181.

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Purpose The purpose of this paper is to engage in the research gap regarding the missing link between retail innovation and branding by providing a brand-driven process to systematically develop retail format innovation projects. The so-called “Brand-driven Retail Format Innovation” (BRFI) approach provides a structured three-phase model that serves as a conceptual guide for the development of any type of retail format. Design/methodology/approach Longitudinal collaborative action research over a time span of 20 years plus extended case study research to develop the current BRFI approach. Findings BRFI is a circular three-phase framework, which integrates branding, and retail format innovation. It starts with the definition of the intended retail brand identity, which in phase 2 becomes translated into concrete touchpoint experiences along the main constituents of a retail format, finally during phase 3 materializing into the new retail format. A case study of a major food retailer is prototypically used to illustrate the application of the designed approach and to report achieved results. Research limitations/implications Brand-driven retail format development based on translating socio-cultural meanings into touchpoint experiences to materialize format constituents is opening up new research avenues to govern retail format development. At present the approach is based on retail and services case studies in Western Austria. Practical implications The three-phase model represents a practical tool for retail managers, who want to renew and to develop their retail format in a structured way. The approach is applicable to all retail industries from small- to large-scale organizations as well as online and offline environments. Originality/value This is the first study engaging in the missing link regarding retail innovation and branding by providing a brand-driven process to systematically develop retail format innovation projects. BRFI locks into anthropological research findings where cultural meanings are considered as the main source for the construction of brand identities whereby the new retail format is transformed around brand-derived touchpoint experiences.

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