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Dissertations / Theses on the topic 'Retail industry'

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1

Brewer, Jed. "Competition in the Retail Gasoline Industry." Diss., The University of Arizona, 2007. http://hdl.handle.net/10150/195202.

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This dissertation examines competition in the retail gasoline industry. The first chapter highlights the importance of gasoline in modern society, introduces my work, and places it in the context of the existing academic literature.The second chapter details the institutional structure and profitability of the industry. The vast majority of retail gasoline stations are not directly owned and operated by major oil companies. Instead, most stations are set up under other contractual relationships: lessee-dealer, open-dealer, jobber-owned-and-operated, and independent. Gasoline retailers make
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2

Clough, Roger. "Retail change : a consideration of the UK food retail industry, 1950-2010." Thesis, Middlesex University, 2002. http://eprints.mdx.ac.uk/8105/.

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The immense changes to have taken place in UK food retailing during the second half of the 20th century are detailed, explained and analysed, with constant reference to theories of retail change. The result is not just a history of UK food retail change post-1950, but a comprehensive evaluation and extension of retail change theory, with new driving forces and ideas elaborated, and a forecast of likely key developments to 2010. The thesis is based largely on the testimonies of key industry actors of the period, including past and present executives of leading food retail organisations, and fol
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Leung, Kwan-hoo Crsis. "Hong Kong retail industry in 21st century /." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B20577187.

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4

Perez, Mendoza Jorge Arturo, and Capucine Dujardin. "New Challenges of The Book Retail Industry." Thesis, Jönköping University, JIBS, Business Administration, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-162.

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<p>Businesses are being more and more influenced by changing forces like globalization, deregulation, convergence of industries, and it has been several years since a newcomer has appeared in almost every marketplace all around the word: e-commerce. The emergence and development of e-commerce was due to the rapid growth of the internet. This new tool has enabled companies to display and sell goods and services cheaply to consumers and businesses around the world. In this context some traditional industries like the book retail industry could feel threatened by the changes in buying behaviours
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Yam, Ying-sim Gladys, and 任影嬋. "Retail industry: some aspects of future prospects." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267774.

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Leung, Kwan-hoo Crsis, and 梁君豪. "Hong Kong retail industry in 21st century." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31269540.

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7

Davis, Stephen. "Radio frequency tagging in the retail industry." Thesis, University of the West of England, Bristol, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.262824.

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8

Akkas, Arzum 1978. "Transportation resource scheduling in food retail industry." Thesis, Massachusetts Institute of Technology, 2004. http://hdl.handle.net/1721.1/28505.

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Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2004.<br>Includes bibliographical references (leaves 87-88).<br>The objective of this thesis is to find an appropriate analytical method for scheduling the daily driver tasks in the grocery industry. The goal is to maximize driver utilization. A "Bin-packing" approach is employed to solve the problem. A Bin-packing problem concerns packing a list of items into the minimal number of unit capacity bins. In our problem, the drivers correspond to the bins and the daily delivery tasks are equivalent
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Yam, Ying-sim Gladys. "Retail industry : some aspects of future prospects /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17983514.

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10

Panja, Manjusha. "Sustainability Integration in the Fashion Retail Industry." Thesis, KTH, Industriell Management, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-240293.

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Sustainability has gained prominence from past couple of decades, the fashion industry is most polluting industries in the global. This research is to explain the importance of sustainability integration in the fashion industry. The research methodology applied is first, it provides literature review examining books and articles pertaining to environmental and social responsibility in fashion industry from past decade. Secondly, the case study on H&amp;M Group and interviewing end consumers of fashion. The results to demonstrate the importance of sustainability in the fashion industry and how
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11

Ferrini, Sofia <1995&gt. "Digital Innovations Disrupting the food retail industry: The case of Auchan Retail Italia." Master's Degree Thesis, Università Ca' Foscari Venezia, 2019. http://hdl.handle.net/10579/15357.

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The thesis focuses on modern supply chains, that should be considered as vast ecosystems, world-wide interconnected supply-and-demand networks with profound interdependence rather than traditional networks of OEMs and suppliers. The global marketplace is indeed dominated by companies operating all over the world. This requires efficiency and coordination and, not surprisingly, nearly all the most important organizations run computerized ERP and supply chain management software. Digital innovations are disrupting global businesses’ operations: think to the use of IoT, RFID, cloud computing and
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12

Tait, Hennie Leon. "Adapting retail business models for the petroleum industry." Thesis, Nelson Mandela Metropolitan University, 2009. http://hdl.handle.net/10948/1110.

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Deregulation as an open market system is likely to be implemented in the Petroleum industry of South Africa. To secure the success of the retail petroleum industry by means of business and job opportunities one has to investigate the current evolution of the industry and what factors will have a measurable impact on the retail petroleum industry.
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13

Mohra, Majid. "Service delivery process in the retail banking industry." Thesis, University of Nottingham, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.288973.

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14

Ejnarsson, August. "Omnichannel Development within the Swedish Fashion Retail Industry." Thesis, KTH, Skolan för datavetenskap och kommunikation (CSC), 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-191989.

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Omnichannel is the latest shift in retail which is driven by new technological advancements and changes in customer behaviors. In order to stay competitive retailers are required to integrate their sales and communication channels and deliver a seamless shopping experience to the customers. To create the omnichannel experience both organizational change and consolidation of several ICT components are required, which put a lot of pressure on the retailing organizations. This study examines the current omnichannel development of the Swedish fashion retail industry and explores the different atti
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Taylor, Helen M. B. "Executive stress and health in the retail industry." Thesis, University of Manchester, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.336122.

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Chan, Carin H. "Demand allocation strategies in the seasonal retail industry." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/39587.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2007.<br>Includes bibliographical references (p. 64-65).<br>Amazon.com is a publicly-held company headquartered in Seattle, Washington. It revolutionized the retail industry by being one of the first major companies to sell goods over the Internet. It is an international company servicing countries throughout the world with goods ranging from books to jewelry. Amazo
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Uwakweh, Ozioma I. F. "Cybersecurity in the Retail Industry: Third Party Implications." University of Cincinnati / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1595848539891614.

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18

Husberg, Susanne, and Jessica Ljung. "Premium Retail Brands in the Food Retail Industry : A Customer Based Study of ICA Selection." Thesis, Umeå University, Umeå School of Business, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-24539.

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<p>This study concerns retail brands in the food retail industry and focuses on premium products. The research is investigating how ICA can best use premium products to increase their profitability. The study is thus based on their brand ICA Selection and investigates three sub purposes concerning the customers’ perception of the products, their purchase behavior and their willingness to pay a price premium.</p><p> </p><p>To investigate, theory concerning brand resources was utilized, involving both brand equity and brand management. To measure brand equity, the authors adapted a customer mind
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Wong, Amy. "The management of customer relationships in the retail industry." Monash University, Dept. of Management, 2002. http://arrow.monash.edu.au/hdl/1959.1/9305.

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20

Zhang, Dongmei. "Customer switching behaviour in the Chinese retail banking industry." Lincoln University, 2009. http://hdl.handle.net/10182/1789.

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With the intense competition and increasing globalization in the financial markets, bank management must develop customer-oriented strategies in order to compete successfully in the competitive retail banking environment. The longer a bank can retain a customer, the greater revenue and cost savings from that customer. However, customers are also more prone to changing their banking behaviour when they can purchase nearly identical financial products provided by the retail banks. In order to stay competitive, bank managers need to understand the factors that influence and determine consumer’s b
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21

WERNER, FREDRIK. "Ecommerce and market structure effects in theEuropean retail industry." Thesis, KTH, Entreprenörskap och Innovation, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-149749.

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Fifteen or so years into what is said to be the game changer of our time there are many fields of science  focusing  their  attention  towards  the  online  market  in  attempts  to  describe  its implications for the traditional, offline markets. Where most of the literature on economics of ecommerce focus on pricing mechanisms and growth little attention has been directed towards more general market structure effects. This thesis adopts techniques, empirical and theoretical models  from  the  search  cost  and  market  structure  literature  in  order  to  examine  the relationships between
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22

Moura, Maria Beatriz Lopes de. "Equity Research in Food & Retail Industry - TESCO PLC." Master's thesis, Instituto Superior de Economia e Gestão, 2021. http://hdl.handle.net/10400.5/23303.

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Mestrado Bolonha em Finanças<br>This Equity Research in the Food and Retail Industry follows the research report format recommended by the CFA Institute. The company under analysis is Tesco PLC and the main goal is to provide an estimation of the company’s PT for the end of 2021, considering the close share price on 30th June 2021. Events that may have happened after this date were not considered for the valuation. Tesco PLC is the largest food retailer in the UK and one of the most valuable grocery companies worldwide. The company is listed at the London Stock Exchange, and it is part of the
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23

Pretorius, S. J. J. "Effective supply chain management in the furniture retail industry." Thesis, Pretoria : [s.n.], 2001. http://upetd.up.ac.za/thesis/available/etd-01092003-135824.

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24

Godbout, Lindsay Louise. "Mexico as a Sourcing Partner to the Retail Industry." Thesis, The University of Arizona, 2013. http://hdl.handle.net/10150/297589.

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Mexico represents the third largest trading partner with the United States after China and Canada, yet the retail apparel industry has not embraced Mexico as a preferred sourcing partner. Imports from China and Southeast Asia far outweigh imports from Mexico in terms of the retail staples of apparel, footwear, and accessories. Mexico, however, is increasingly becoming an ideal venue for U.S. retail sourcing as Chinese wages and inflation rise. Mexico has become cost competitive with China and it is much more conveniently located. In this honors thesis, I explore Mexico as a sourcing partner fo
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25

ETCHEVERRY, CLARA CAMILLE BARBARA. "Essays on e-commerce in the food retail industry." Doctoral thesis, Università degli studi di Pavia, 2022. http://hdl.handle.net/11571/1456949.

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E-commerce is booming, and the food sector is no exception. My research focuses on e-commerce in the food sector. The two first chapters analyze the impact of the online distribution channel on French grocery shopping. In Chapter 1, using purchase data, I develop a structural econometric model to estimate the effect of the emergence of online distribution channels on consumer surplus, retail competition, and profit sharing between retailers and manufacturers in the soft drink sector. In Chapter 2, I use a store choice model to estimate consumer preferences for stores and not for brands to stud
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Goh, Man-fat Joseph. "Music retailing in Hong Kong /." [Hong Kong : University of Hong Kong, 1994. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13731105.

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27

Kates, Shawn M. "Retail site selection using GIS and MCDM, a cast study of the Toronto retail jewellery industry." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp04/mq28594.pdf.

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28

Pospíšilová, Lucie. "Continuous Management of a Retail Product Category." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205343.

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The aim of the thesis is to describe the Czech retail industry and the practice used in the category management. The work compares and evaluates the current state of the ice-cream category management in different retail chains and recommends changes for the next ice-cream season for one of the retailers. The description of the retail industry and the introduction set the background for the thesis and the explanation of the continuous category management provides the framework for the analysis. The empirical part conducts the category planning step by step. The key parts are category assessment
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29

Wu, Jane Peihsun. "The development of China's retail industry since the economic reform in 1978." online access from Digital dissertation consortium, 1997. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?9733678.

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30

shen, zhangxin. "Modeling Farm-Retail Price Spread in the U.S. Pork Industry." NCSU, 2010. http://www.lib.ncsu.edu/theses/available/etd-04012010-133623/.

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The farm-retail price spread is the difference between the retail price of a product and its farm value. It changes with changes in factor prices, the efficiency of providing services, and the quantity and quality of services embodied in the final product. A model was derived by Box-Cox transform base on the relative price spread mode for the U.S. pork industry. The new model analyses the determinant of margins more accurately. The results indicate the log of farm-retail price spread is significantly and positively related to increases in log of retail price and log of quantity of farm input.
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31

Martens, Bradley P. "Compensation in agribusiness : the case of the retail fertilizer industry /." Thesis, This resource online, 1991. http://scholar.lib.vt.edu/theses/available/etd-10222009-125013/.

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32

LaVan, Lauren. "A global strategic financial analysis of the luxury retail industry." Honors in the Major Thesis, University of Central Florida, 2013. http://digital.library.ucf.edu/cdm/ref/collection/ETH/id/867.

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A global strategic financial analysis of the luxury retail industry was conducted. The research entailed comprehensive analyses and forecasts of the global economy, the luxury retail industry and four of the most prominent, multi-national luxury goods firms in the world. These companies included: Coach, Michael Kors, Tiffany & Co., and LVMH Moet Hennessy, whom market among the world's finest personal luxury goods from handbags, clothing and accessories to diamonds, jewelry, watches, fragrances, cosmetics and wines. The macroeconomic analysis focused on factors pertinent to the luxury goods ind
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Jäckel, Michelle. "The importance of branding in the low cost retail industry." Thesis, Stellenbosch : Stellenbosch University, 2001. http://hdl.handle.net/10019.1/52538.

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Assignment (MEcon)--University of Stellenbosch, 2001.<br>ENGLISH ABSTRACT: The field study reported here examined the importance of branding in the low cost retail industry. Two low cost retailers were identified, who sell boys grey school trousers. The one retailer sells the trousers with a brand name, while the other doesn't sell the grey school trousers with a brand name. Sales volumes of both retailers were drawn for a certain period and questionnaires were developed and sent to the different shops to be completed by the customers to determine how important brands were to them. The r
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Wilson, Amanda. "No Accounting for Taste: Luxury Counterfeiting in Today's Retail Industry." Scholarship @ Claremont, 2017. http://scholarship.claremont.edu/cmc_theses/1533.

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The counterfeiting industry continues to grow worldwide, valued today at $461 billion according to the Global IP Center’s 2016 Report. This proliferation of counterfeiting has permeated many industries, but poses a unique threat to the luxury retail sector. Many factors have precipitated the expansion of this industry: expanded trade and manufacturing networks, enhanced technology, the rise of e-commerce, the globalization of trade, and others. Long viewed as a necessary evil in the luxury business, this booming counterfeit industry threatens retailers and governments alike. For individual ret
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35

Valk, Julie. "Survival or success? : the kimono retail industry in contemporary Japan." Thesis, University of Oxford, 2018. http://ora.ox.ac.uk/objects/uuid:80d0a41f-fdf0-41a8-a7cd-16c3b1f07845.

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This thesis explores the ways in which the kimono retail industry in contemporary Japanese society is changing in response to the economic crisis of the 1990s and the declining popularity of the kimono as formal wear, leading to falling demand and sales. A central aim of this thesis is to address the lack of academic literature focused on the kimono, particularly economic aspects of the kimono such as the way it is made, sold and consumed. Based on twelve months of ethnographic fieldwork in Aichi prefecture, Kyoto, Tokyo and Yamagata with kimono shop owners, wholesalers, craftspeople, writers,
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Sun, Yongbin Ph D. Massachusetts Institute of Technology. "An RFID-based visual recognition system for the retail industry." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104277.

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Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2016.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 63-67).<br>In this thesis, I aim to build an accurate fine-grained retail product recognition system for improving customer in-store shopping experience. To achieve high accuracy, I developed a two-phase visual recognition scheme to identify the viewed retail product by verifying different types of visual features. The proposed scheme is robust enough to distinguish visually similar products in the tests. However
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Tavakoli, Behrooz, and Mohammadi Ismail. "Digital maturity within distributionA study within the Swedish retail industry." Thesis, KTH, Industriell Management, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-214812.

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The digital transformation is affecting every dimension of every business while the retailindustry is no exception. The changing expectations from the customer of today set increasedrequirements on distribution. Correspondingly, it seems that distribution is an area within whichdigital technologies can have major impact for retail companies. However, there is a lack ofpractical cases that demonstrate this impact in the Swedish market. As many retailers havestarted to integrate digital tools within their supply chains, different players have achieveddifferent levels of digital maturity in their
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38

Clayton, Robert. "Effective Strategies to Reduce Employee Turnover in the Retail Industry." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5687.

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Employee turnover negatively affects retail organizations and can lead to poor financial performance, a decrease in competitive advantage, loss of productivity, deficiencies in retaining external customers, and economic failures. The purpose of this single case study was to explore strategies that retail store leaders from the Illinois area of the United States use to reduce frontline employee turnover. Herzberg's 2-factor theory provided the framework for the study. Data were collected from documents pertaining to retention methods and through face-to-face semistructured interviews with 7 lea
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Smith, Terrance D. "The Effects of Management on Commitment in the Retail Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4562.

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The lack of employee commitment costs retail organizations billions of dollars annually in the form of decreased effectiveness, profits, and retention rates. The purpose of this case study was to identify effective strategies used by retail store managers that lead to employee commitment to increase business performance. The study population was 8,230 retail store managers in the Pittsburgh, Pennsylvania area. The conceptual framework for this study was the Meyer and Allen 3-component model of commitment. Participants were purposefully selected for their knowledge, experience and success in im
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40

Öhman, Jesper, and Knut Benson. "How Short-term Leasing Can Mitigate Vacancies in Retail Stores : Implementing Short-term Leasing in the Retail Industry." Thesis, KTH, Fastigheter och byggande, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-297782.

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Retail is changing. E-commerce is increasing its percentage of total sales while physical storesare closing. This affects how real estate companies work with retail spaces to minimizevacancies, and short-term leasing, also called pop-up stores, is one way to do so. Pop-ups haveexisted in different forms for a very long time. Seasonal stores and farmers markets are twoexamples. The modern-day pop-up, assessed and discussed in this study, is the one not alwaysused for sales purposes but also marketing purposes. This study aims to see how modern-daypop-ups can fill the void left by rapidly closin
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Wedgeworth, Jeffrey Brian. "An Overview of Electricity Industry Deregulation and Projects within the Competitive Retail Electric Service Industry." Miami University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=miami1407419095.

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Mohammadi, Tina. "RETAIL IS DETAIL : Customers’ Attraction to Physical Retail Stores Within Consumer Electronics." Thesis, Luleå tekniska universitet, Institutionen för ekonomi, teknik och samhälle, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-79906.

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Most companies' desire is to create customer relationships and the working methods have changed as a result of the increased e-commerce. Because of digitalization, the retailing field has changed dramatically. Consequently, physical stores are facing competition from online companies. Previous literature has stated that physical stores now have to focus on what happens inside the store in order to generate a pleasant experience. The research question focused on examining how Elgiganten, the largest consumer electronic store in Sweden, use customer experience and customer value in order to infl
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Bills, Simon James. "New geographies of retailing : an investigation of developments at airports, railway stations, hospitals and service stations." Thesis, University of Southampton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.263470.

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Carr, Gail Gwennyth. "Investigating the motivation of retail managers at a retail organisation in the Western Cape." Thesis, University of the Western Cape, 2005. http://etd.uwc.ac.za/index.php?module=etd&amp.

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Motivation is considered to be the desired positive willingness that prompts a person to action. The factors that influence or lead to this positive willingness, are considered to be motivation factors, and include specific needs, wants, drives or impulses (Hersey &amp<br>Blanchard, 1988).<br /> <br /> People are motivated by different things, both intrinsic and extrinsic factors. For some, it is power and money that motivate them while for others, it is flexibility or a social workplace. According to Herzberg&rsquo<br>s theory, intrinsic factors are motivators or satisfiers and can be describ
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Birch, Adrian. "An investigation into distance learning for technical and skills based subjects within the retail motor industry : critical analysis of distance learning within the retail motor industry." Thesis, Liverpool John Moores University, 2004. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.402969.

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Parker, Lukas Jay, and lukasparker@gmail com. "Trust and the Australian retail banking industry : the impact of deinstitutionalisation of Australian retail banking services on consumer trust." Swinburne University of Technology, 2005. http://adt.lib.swin.edu.au./public/adt-VSWT20051117.105403.

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Consumer trust research has principally developed from established psychological-based research. This conception of consumer trust largely draws from research pertaining to interpersonal trust. This study combined existing theories from both sociological and psychological research in developing a consumer trust model specifically for banks. Partly because of their historical position in society and also because of their government-protected position, banks, bank branches and bank managers have traditionally held a respected, and trusted position in Australian communities. Because of this repu
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Tung, Edward C. (Edward Chenyee). "The drivers of retail performance : the true value of online and in-store sales in an evolving retail industry." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/120644.

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Thesis: S.M. in Real Estate Development, Massachusetts Institute of Technology, Program in Real Estate Development in conjunction with the Center for Real Estate, 2018.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 59-62).<br>This thesis examines the spatial and operational efficiencies of major US retailers in relation to their physical real estate and e-commerce footprints. The continued rise of e-commerce has altered the dynamics of the retail industry in such a way that has forced retailers to drastically reallocate their resources to stay profitabl
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48

Kemura, Amra, Gesa Behrens, and Canan Celik. "Supplier Development within Dyadic Relationships in the Swedish Furniture Retail Industry." Thesis, Växjö University, School of Management and Economics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-840.

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<p>Globalization and associated economic changes have led to a lot of opportunities and hazards that companies are facing. Especially the increased role of customer demands and the interconnected shift from seller markets to buyer markets were the driving factors and incentives for the research work of this Master Thesis. One quite new strategy that companies tend to apply in order to meet the occurring challenges is supplier development. By reason of the actuality of this topic, it was of high worth to investigate, especially when it comes to the lack of theoretical findings about challenges,
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Speed, Richard J. "Marketing, strategy and performance in the UK retail financial services industry." Thesis, Loughborough University, 1991. https://dspace.lboro.ac.uk/2134/7414.

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This thesis seeks to examine the marketing practices, strategies and organisational characteristics of companies in the UK retail financial services industry. The research utilises both quantitative and qualitative methods, seeking to determine what, if any, differences in approach exist between companies of different types or with different levels of performance. Three methods are used to evaluate performance; self assessment, peer assessment and expert assessment. Data was gathered using a semi-structured questionnaire as the basis for interviews with managers. Quantitative analysis utilised
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Humphries, Louise Anne. "Retail buyer-supplier relationships in the European food and drink industry." Thesis, Cranfield University, 1996. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.360039.

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