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Dissertations / Theses on the topic 'Retail Operations'

Author: Grafiati

Published: 4 June 2021

Last updated: 12 February 2022

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1

Georgescu, Andreea S. M. Massachusetts Institute of Technology. "Inventory positioning in modern retail." Thesis, Massachusetts Institute of Technology, 2021. https://hdl.handle.net/1721.1/130727.

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Thesis: S.M., Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, February, 2021<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 119-122).<br>Modern retail has been significantly affected by the surge in online platforms and product options. Customers have comfortably settled into an omni-channel model, in which they buy different products through different channels. While customers expect a seamless process in getting the products they are looking for, they are also more influenced by the selection offered when

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Pixton, Clark (Clark Charles). "Operational decisions and learning for multiproduct retail." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/119352.

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Thesis: Ph. D., Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, 2018.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 115-120).<br>We study multi-product revenue management problems, focusing on the role of uncertainty in both the seller and the customer decision processes. We begin by considering a logit model framework for personalized revenue management problems where utilities are functions of customer attributes, so that data for any one customer can be generalized to others via regression. We establish

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Cohen, Maxime C. "Pricing for retail, social networks and green technologies." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/101291.

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Thesis: Ph. D., Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, 2015.<br>This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.<br>Cataloged from student-submitted PDF version of thesis.<br>Includes bibliographical references.<br>What is the right price to charge your customers? Many retailers and researchers are facing this question. In the last three decades, tremendous progress was made, both in the academic and business worlds. In this thesis, we invest

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4

Bell, James R. "Managing performance in retail operations : The store manager view." Thesis, University of Surrey, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.533180.

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5

Maddah, Bacel. "Pricing, Variety, and Inventory Decisions in Retail Operations Management." Diss., Virginia Tech, 2005. http://hdl.handle.net/10919/26298.

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This dissertation is concerned with decision making in retail operations management. Specifically, we focus on pricing, variety, and inventory decisions, which are at the interface of the marketing and operations functions of a retail firm. We consider two problems that relate to two major types of retail goods. First, we study joint pricing, variety, and inventory decisions for a set of substitutable" items that serve the same need for the consumer (commonly referred to as a "retailer's product line"). Second, we present a novel model of a selling strategy for "complementary" items that

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Singhvi, Divya. "Data-driven decision making in online and offline retail/." Thesis, Massachusetts Institute of Technology, 2020. https://hdl.handle.net/1721.1/129361.

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Thesis: Ph. D., Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, September, 2020<br>Cataloged from student-submitted PDF version of thesis.<br>Includes bibliographical references (pages 228-238).<br>.Retail operations have experienced a transformational change in the past decade with the advent and adoption of data-driven approaches to drive decision making. Granular data collection has enabled firms to make personalized decisions that improve customer experience and maintain long-term engagement. In this thesis we discuss important problems that r

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Yu, Wantao. "Operations strategy, business environment, operations resources and performance : an empirical study of retail firms in China." Thesis, University of Nottingham, 2011. http://eprints.nottingham.ac.uk/14191/.

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This research investigates the links between operations strategy, business environment, operations resources and business performance of retail firms in China. A framework integrating operations strategy with business environment and operations resources was developed based on existing literature. A triangulation strategy that combines quantitative (questionnaire survey) and qualitative (case studies) methods was employed. The framework was tested using "Survey data from 106 retail firms in China. Multivariate statistical analysis was primarily used as the quantitative method to analyse the qu

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Amjad, Muhammad Jehangir. "Sequential data inference via matrix estimation : causal inference, cricket and retail." Thesis, Massachusetts Institute of Technology, 2018. http://hdl.handle.net/1721.1/120190.

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Thesis: Ph. D., Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, 2018.<br>This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.<br>Cataloged from student-submitted PDF version of thesis.<br>Includes bibliographical references (pages 185-193).<br>This thesis proposes a unified framework to capture the temporal and longitudinal variation across multiple instances of sequential data. Examples of such data include sales of a product over a period of time across

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9

Galloway, R. Les. "An operations centred model of service quality." Thesis, De Montfort University, 2001. http://hdl.handle.net/2086/4217.

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10

Burroughs, Richard E. "The adoption of retail electronic commerce: an empirical investigation." FIU Digital Commons, 1999. http://digitalcommons.fiu.edu/etd/1867.

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The purpose of this study was to empirically investigate the adoption of retail electronic commerce (REC). REC is a business transaction which takes place over the Internet between a casual consumer and a firm. The consumer has no long-term relationship with the firm, orders a good or service, and pays with a credit card. To date, most REC applications have not been profitable. To build profitable REC applications a better understanding of the system's users is required. The research model hypothesizes that the level of REC buying is dependent upon the Buying Characteristics of Internet Use an

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Alieva, Jamila. "Retail Management: factors influencing profit maximization and customer satisfaction. : A case study of airport operations and concession management." Thesis, Umeå universitet, Företagsekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-131697.

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Airport performance is highly depended on effective retail management and management of airport concession. This thesis is tend to find the answer for two research questions developed, with a purpose to offer optimization of the dependency in a most convenient way: What are the factors influencing successful retail operations in airports? and How to increase profit maximization and customers satisfaction through effective concession management? The purpose of these research questions is to discover what is retail management in airport business sector. How airport operations management plan

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12

Jalili, Monire. "CONSUMPTION PREFERENCES, TIME AND UNCERTAINTY: IMPACTS ON RETAIL PRICING TACTICS." Thesis, University of Oregon, 2017. http://hdl.handle.net/1794/22681.

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My dissertation is a collection of three essays with analytical models at the interface of marketing and operations with a focus on pricing. The common theme in this dissertation is studying the effect of the consumer-driven demand on the optimal operational decisions of a single firm. This dissertation includes co-authored material. In my first essay, I study the role of consumers' opposing perceptions of green quality on the optimal product line decisions, i.e., products, prices and quality by analyzing the firm's optimization problem and incorporating an endogenous demand model that emerges

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MARTINS, JOAO PAULO GELMINI. "SALES AND OPERATIONS PLANNING (S AND OP): BRAZILIAN RETAIL COMPANY CASE STUDY." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2017. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=33680@1.

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O processo de S e OP (Planejamento de Vendas e Operações) é um importante processo para ampliar a competitividade de uma empresa em sua área de atuação, utilizada pela maioria das empresas brasileiras. Esse processo tem como finalidade o alinhamento vertical (estratégias e objetivos, planos de ação) e horizontal (entre as áreas funcionais) da empresa, contribuindo para que os gestores tenham uma visão ampla de todas as áreas. O principal benefício do processo é a integração das áreas funcionais da empresa, proporcionando o equilíbrio da cadeia logística através do balanço entre a oferta e a de

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Colosimo, Mark. "A Data-Driven and Mixed Methods Analysis of Automotive Retail Operations Management." Thesis, Wayne State University, 2019. http://pqdtopen.proquest.com/#viewpdf?dispub=10973231.

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<p> The importance of effective retail operations management has never been more significant. Our research aims to expand the understanding for efficiency and dynamics of franchise outlets within retail networks with a focus on sales performance and profitability. The focus and contribution is the development of an actionable data analytics driven process by which automotive dealerships (retail outlets) can be analyzed to identify areas of opportunity for improvement. In general, automotive dealerships aim to sell product to make a profit, the manufacturer of the product/brand desires to sell

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15

Wilson, Dewayne. "Strategies for Reducing Employee Turnover in Retail Outlets." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5961.

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Employee turnover in the retail industry is costly, difficult, and problematic, affecting organizational wages, benefits, and schedules in relation to serving clients, customers, and stakeholders. The purpose of this multiple case study was to explore effective strategies used by retail store owners in the southeastern region of the United States to reduce employee turnover. The target population was 6 successful business owners of 6 small retail businesses in the southeastern United States who had effectively reduced employee turnover. The conceptual framework for this study was the Herzberg

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16

Liang, Catherine G. (Catherine Gloria). "Segmentation strategies for managing retail supply chains." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/66081.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2011.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 100-101).<br>High-technology manufacturing companies often face rapid price decline and capacity constraints. Especially in the retail side of the business where the supply chain is much longer and revenue is sometimes not recognized until the sell-through point, optimizing

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Acimovic, Jason Andrew. "Lowering outbound shipping costs in an online retail environment by making better fulfillment and replenishment decisions." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/77825.

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Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, Operations Research Center, 2012.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 181-185).<br>As online retailing - or e-tailing - continues to grow as more and more customers buy physical goods on the internet, finding ways to reduce the cost and environmental impact of outbound shipping in this sector will become increasingly important. We investigate the impact of making poor fulfillment and replenishment decisions using data obtained from a large American online retailer

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Dorman, Alec J. "Omni-Channel Retail and the New Age Consumer: An Empirical Analysis of Direct-to-Consumer Channel Interaction in the Retail Industry." Scholarship @ Claremont, 2013. http://scholarship.claremont.edu/cmc_theses/590.

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It is indisputable that the internet has become a necessary component of contemporary multi-channel retail, as more consumers are choosing to purchase goods online each year. As online spending continues to grow, many have called into question the future of brick-and-mortar retail. This thesis seeks to empirically prove that brick-and-mortar retail remains not only relevant, but indispensable in direct-to-consumer business models. The basis of this conjecture is the idea of channel synergism, in which online and brick-and-mortar operations are complementary. This theory is predicated on the em

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Mowrey, Corinne H. "Retail Facility Design Considering Product Exposure." Wright State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=wright1472487958.

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Sigmon, Kelly M. (Kelly Marie Berg). "A franchising of retail operations : the case of the United States Postal Service building a retail network for the 21st century." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/59128.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2010.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 71-75).<br>This thesis is about the effects of changing customer preferences on the United States Postal Service's retail network and offers a process for wider adoption of its current retail partnership program. The Contract Postal Unit (CPU) program represents 10 percent of the Postal Service's current outlets. This is a form of franchising. This thesis reviews franchising theory and highlights key research in the area t

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Zehavi, Limor (Limor Hadas). "Evaluating demand planning strategy in the retail channel." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/73401.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2012.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 77-78).<br>In 2007 Dell began selling through the retail channel. Five years later, the retail channel is still in the early stages relative to competitors and is growing rapidly. Short product lifecycles, long lead times and a high mix of configurations create a complex su

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Patel, Jalpa (Jalpa N. ). "Optimization-based decision support system for retail souring." Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/73396.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Global Operations Program at MIT, 2012.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 83-84).<br>Some of the biggest challenges in the retail sourcing lie in predicting demand for a new article and making purchase decisions such as quantity, source, transportation mode and time of the order. Such decisions become more complex and time consuming as the number

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SRINIVASAN, KRISHNA. "DESIGNING AN OPTIMAL SUPPLY CHAIN FOR A FAST GROWING SPECIALTY RETAIL CHAIN." University of Cincinnati / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=ucin990729979.

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Polak, Benjamin M. (Benjamin Michael). "Multi-echelon inventory strategies for a retail replenishment business model." Thesis, Massachusetts Institute of Technology, 2014. http://hdl.handle.net/1721.1/90753.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2014. In conjunction with the Leaders for Global Operations Program at MIT.<br>Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2014. In conjunction with the Leaders for Global Operations Program at MIT.<br>8<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (page 69).<br>The mission of the Always Available retail replenishment business at NIKE is to ensure consumer-essential products are in-stock at retailers at all times. To achieve this g

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Charles, Jordan Daniel. "Improving multi-channel retail delivery performance in key market cities." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111481.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, in conjunction with the Leaders for Global Operations Program at MIT, 2017.<br>Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, in conjunction with the Leaders for Global Operations Program at MIT, 2017.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (page 95).<br>Digital retailers are currently experiencing explosive growth and mounting pressure from consumers to provide faster and cheaper delivery of product. This project develops two s

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Tannous, Kareem Atalla. "Impact of Mortgage Characteristics on Retail Mortgage Transaction Completion Time." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5271.

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In the mortgage industry, many mortgage lenders cannot manage mortgage workflow systems while meeting and exceeding organizational objectives. Organizations with an above-industry average turnaround time (ATT) to complete a retail mortgage transaction (RMT) from origination to funding experience revenue losses. Grounded in the proposition that mortgage loan purpose (MLP), mortgage loan type (MLT), and subject property type (SPT) impact ATT to complete an RMT, the purpose of this causal-comparative study was to assess the impact of MLP, MLT, and SPT on ATT to complete an RMT. Using archival dat

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Polite, Kimberly D. "Employee Engagement Strategies to Improve Profitability in Retail." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5647.

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Abstract Retail business leaders can improve profitability when they implement employee engagement strategies. The purpose of this single case study was to explore employee engagement strategies retail leaders use to improve profitability. The population included 6 department leaders in a single retail organization in the southeastern United States. The conceptual framework included Kahn's employee engagement theory. Using Yin's 5-step data analysis process, data from semistructured interviews were transcribed, coded, and analyzed to gain employee engagement strategies that retail leaders use

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Lockett, Asia R. "Online Marketing Strategies for Increasing Sales Revenues of Small Retail Businesses." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5896.

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Small retail business leaders use online marketing to connect with consumers and the community. The purpose of this qualitative multiple case study was to explore the strategies some small retail business leaders use to implement online marketing to increase sales. Data were collected from 4 small retail business owners who successfully used strategies to implement online marketing in California. The conceptual framework for this study was Rogers's diffusion of innovation theory. Data collection techniques and sources were semistructured, face-to-face interviews, and review of public business

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Jacobs, Ryan (Ryan Lee). "Methods for predicting inventory levels in a segmented retail supply chain." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/99028.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015. In conjunction with the Leaders for Global Operations Program at MIT.<br>Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2015. In conjunction with the Leaders for Global Operations Program at MIT.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (page 69).<br>Inventory is the largest asset on Nike's balance sheet-$3.9 Billion on May 3 1 st, 2014-and a key indicator of supply chain health. With new markets, products, and channels bein

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Deskins, Dr Janet Lynn. "Effective Strategies Small Retail Leaders Use to Engage Employees." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4510.

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Research suggests that 70% of North American employees are disengaged in the workplace. Some small retail managers lack strategies for engaging employees. Using the employee engagement framework, the purpose of this descriptive case study was to explore successful strategies that small retail managers use to engage employees. The target population was small retail leaders, purposefully selected because of their success with engaging employees at an Orlando, Florida, company. Data collection was through face-to-face interviews with 5 leaders; and a review of archived organizational documents, i

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Coles, James B. "Cross-channel predictive analytics for retail distribution decisions." Thesis, Massachusetts Institute of Technology, 2017. http://hdl.handle.net/1721.1/111531.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, in conjunction with the Leaders for Global Operations Program at MIT, 2017.<br>Thesis: S.M. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, in conjunction with the Leaders for Global Operations Program at MIT, 2017.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 91-93).<br>Distribution demand forecasting at Zara currently considers historical sales of products modified by expert knowledge input

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Manning, Patricia Miller. "Strategies for Reducing Employee Absenteeism in Retail Stores." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4387.

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Employee absenteeism results in annual productivity losses of approximately $74 billion and reduced profits for some retail stores. The purpose of this single case study was to explore the strategies used to minimize absenteeism and increase productivity outcomes for organizational effectiveness at a retail store in northwest Florida. The targeted population included managers who had success with minimizing absenteeism and enhancing productivity in the retail store. Herzberg's 2-factor theory was the conceptual framework, and semistructured interviews with 5 participants were the primary data

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Solis, Colonel Jaime. "Small Retail Business Owner Strategies Needed to Succeed Beyond 5 Years." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2583.

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Small businesses accounted for 99% of the firms in private industry, provided 38% of the goods and services sold in the United States, and hired 55% of the labor force each year between 2012 and 2015. From 1993 to 2013, small firms accounted for 63% of new work generated while more than 50% of U.S. small businesses failed inside of 5 years and at least 20% failed during the first year. The purpose of this multiunit case study was to explore the strategies small retail businesses used to achieve sustainability beyond 5 years in a purposefully selected county in Virginia. The conceptual framewor

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Churchill, Hugh (Hugh Edward). "Cycle-time analysis and improvement using lean methods within a retail distribution center." Thesis, Massachusetts Institute of Technology, 2015. http://hdl.handle.net/1721.1/99018.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015. In conjunction with the Leaders for Global Operations Program at MIT.<br>Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2015. In conjunction with the Leaders for Global Operations Program at MIT.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 70-71).<br>Fulfillment cycle-time, or the time it takes to pick an item from inventory, pack it into a box, and load it on a truck for shipment, is one of the main inputs in determinin

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Domingo, Tony Mendes. "The adoption of lean techniques to optimise the on-shelf availability of products and drive business performance in the food industry: a South African manufacturing and retail case study." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/10363.

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Includes bibliographical references.<br>The degree of sustaining business performance, while maintaining competitive costs, satisfied consumers and customers has become more difficult and harder to achieve. To date, both retailers and manufacturers are economically challenged as they enter into a new age and era that is characterised by a restructuring of the supply and demand known today, the one in which the consumer demand chain will both lead and direct all organisational processes. The greatest challenge in manufacturing and retail supply chains today continue to be the inconsistency of p

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Hall, Bradley A. "Independent Retail Business Owners' Perceptions of the Patient Protection and Affordable Care Act." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/1537.

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Passage of the Patient Protection and Affordable Care Act (PPACA) in 2010 prompted the question of how independent businesses may react to the employer mandate in the PPACA. The law is based on the theory of managed competition and it is more likely to affect businesses with fewer employees than to affect larger businesses that already offer health insurance. The purpose of this quantitative, pre-experimental study was to examine the strategic responses of independent retail business owners in Hillsborough County, Florida, regarding their perceptions of the employer mandate in the PPACA. Befor

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Dupont, Dorthe HÃ¥hr. "Effective Strategies for Transformational Teams in the Danish Retail Banking Sector." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3764.

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Successful transformation projects in the retail banking industry focusing on improving customer experiences have yielded a verified increase in earnings per employee. The purpose of this single case study was to reveal the strategies used by transformational team managers to ensure improved customer experiences. The stakeholder theory was used as the theoretical framework to analyze the interplay between the project team and the base organization during the process of improving customer experiences. The population consisted of 6 managers of transformational teams in the Danish retail banking

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Reddy, Girshwyn. "Digital marketing impact on the consumer decision making process in Nike's customer retail operations in South Africa." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/59756.

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Technological advancements, the rise of the internet and development of Web 2.0 has enabled the interconnectivity of consumers to increase. As a result consumer behavior has changed and organisations needed to understand the impact of digital marketing on the consumer decision making process. The research study analysed the impact of digital marketing on the consumer decision making process in Nike's customer retail operations in South Africa. The view of digital marketing impact on consumer decision making was that off the retail organisation. The research methodology used for the stud

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Macmillan, Michael Reed. "Network methods for inventory management in capacity constrained retail stores." Thesis, Massachusetts Institute of Technology, 2016. http://hdl.handle.net/1721.1/104395.

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Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2016. In conjunction with the Leaders for Global Operations Program at MIT.<br>Thesis: S.M. in Engineering Systems, Massachusetts Institute of Technology, School of Engineering, Institute for Data, Systems, and Society, 2016. In conjunction with the Leaders for Global Operations Program at MIT.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 81-82).<br>Zara leads the fast-fashion industry introducing over 12,000 unique items per year [5], selling in over 2,000 stores and ge

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Ortiz, Daniel M. "Retail Business Managers' Strategies for Enhancing Workplace Diversity Planning." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6084.

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Lack of workplace diversity planning leads to negative financial outcomes. The purpose of this qualitative multiple case study was to explore strategies that business managers in the retail sector use to enhance workplace diversity planning for assuring compliance with Equal Employment Opportunity Commission (EEOC) regulations. The population included a single focus group of retail business employees as well as business managers of 5 distinct retail stores located in the Southeastern United States who have successfully instituted workplace diversity plans for assuring compliance with EEOC regu

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Williams, Omari Nekoro. "Retail Distribution Within the New York City Organic Cacao Market." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/476.

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The purpose of this multiple case study was to explore strategies small physical commodities firm owners need to establish a distribution channel within the commodities market to enhance profits. The general business problem was that importing physical commodities from emerging markets was not profitable. The specific business problem was some small physical wholesale commodities firm managers lacked strategies to establish distribution channels for imported commodities. The information presented in this study is important to suppliers, manufacturers, distributors, and retailers of organic cac

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Smith, Terrance D. "The Effects of Management on Commitment in the Retail Industry." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/4562.

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The lack of employee commitment costs retail organizations billions of dollars annually in the form of decreased effectiveness, profits, and retention rates. The purpose of this case study was to identify effective strategies used by retail store managers that lead to employee commitment to increase business performance. The study population was 8,230 retail store managers in the Pittsburgh, Pennsylvania area. The conceptual framework for this study was the Meyer and Allen 3-component model of commitment. Participants were purposefully selected for their knowledge, experience and success in im

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Aleruchi, Thankgod Chukwumeka. "Strategies to Minimize Perishable Food Loss in the Retail Grocery Business." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/6505.

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Supply chain managers in the retail grocery industry face significant challenges in reducing the wastage of perishable food. Perishable food spoilage and deterioration in the retail grocery industry result in a significant loss of profitability and consumer satisfaction. The purpose of this multiple case study was to explore the strategies that supply chain managers in the retail grocery business used to minimize perishable food loss. The perishable inventory theory was used as the conceptual framework. Data were collected from semistructured interviews with 6 Pennsylvania retail grocery suppl

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Nteka, Panzo. "Small Business Owners Strategies in the Retail Grocery Sector." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5643.

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In Angola, 96.7% of established small businesses fail. Thus, the purpose of this multiple case study was to explore strategies retail grocery store owners in Angola use to succeed beyond 5 years. The population of the study consisted of 5 retail grocery storeowners who sustained their businesses longer than 5 years in Angola. The conceptual framework for this study was the resource-based view. Face-to-face, semistructured interviews and company documentation review were used to collect data. Yin's 5-phase cycle, which includes (a) compiling, (b) disassembling, (c) reassembling, (d) interpretin

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Adendorff, S. A. "A decision support model for the cash replenishment process in South African retail banking." Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-11092006-150852/.

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Jackson, Stuart. "Influential Leadership in a Diverse Retail Environment: Implications for Reducing Voluntary Employee Turnover." ScholarWorks, 2014. https://scholarworks.waldenu.edu/dissertations/62.

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Many investigators have documented the impact of high attrition rates on an organization's ability to deliver its expected results. However, limited information is available regarding the efficacy of a specific bundle of variables, which would support a leader's ability to influence voluntary employee turnover. This quantitative study investigated the effectiveness of a 60-day treatment implemented to address the problem of voluntary employee turnover in a diverse retail environment. The research questions examined the effectiveness of an increase in communication, answering, recognition, and

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Rodriguez, Beatriz. "Reducing Employee Turnover in Retail Environments: An Analysis of Servant Leadership Variables." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2758.

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In a competitive retail environment, retail store managers (RSMs) need to retain retail customer service employees (RCSE) to maximize sales and reduce employee turnover costs. Servant leadership (SL) is a preferred leadership style within customer service organizations; however, there is disagreement regarding the usefulness of SL in the retail industry. The theoretical framework for this correlational study is Greenleaf's SL theory. Seventy-four of 109 contacted human resources managers (HRMs) from a Fortune 500 United States retailer, with responsibility for evaluating leadership competencie

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Clayton, Robert. "Effective Strategies to Reduce Employee Turnover in the Retail Industry." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5687.

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Employee turnover negatively affects retail organizations and can lead to poor financial performance, a decrease in competitive advantage, loss of productivity, deficiencies in retaining external customers, and economic failures. The purpose of this single case study was to explore strategies that retail store leaders from the Illinois area of the United States use to reduce frontline employee turnover. Herzberg's 2-factor theory provided the framework for the study. Data were collected from documents pertaining to retention methods and through face-to-face semistructured interviews with 7 lea

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Kem, Katherine F. "Retail Big-Box Development and Small Business Strategy at the Local Level." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3398.

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The big-box superstore has created a dramatic effect on the retail landscape since its appearance in 1962. As big-box stores proliferate, small business owners continue to struggle with how to compete. The purpose of this multiple case study was to identify and explore strategies small business owners use to maintain or grow profit margins post big-box store market entry. The sample consisted of 5 small business owners in Kansas City, Missouri who survived the entry of the big-box store for at least 1 year. The conceptual framework was the general systems theory and systems thinking. Data were

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Wollenburg, Johannes Verfasser], Alexander [Akademischer Betreuer] [Hübner, and Herbert [Akademischer Betreuer] Kotzab. "Empirical studies in multi-channel and omni-channel retail operations and logistics [cumulative dissertation] / Johannes Wollenburg ; Alexander Hübner, Herbert Kotzab." Eichstätt-Ingolstadt : Katholische Universität Eichstätt-Ingolstadt, 2017. http://d-nb.info/1127740652/34.

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